Your Journey Begins Here - P+C Booklet

Your Journey Begins Here

Your Guide on How to Get Involved

INTRODUCTION about the team

A group of diverse and dynamic people who are passionate about engaging with others and meeting the unique needs of our studios members.

We support our talented people by preparing them for opportunities, providing them with resources and tools to develop them professionally and personally while creating a sense of belonging.

MICHELLE PAGE, sphr Chief People Officer

michelle.page@hfa-ae.com

Michelle oversees the People + Culture team which includes all HR functions and strategically influences HFA’s culture and people support initiatives. After two decades of working in public and private accounting, including the accounting team at HFA, she transitioned to the HR team in 2013. During her tenure here she has seen positive changes in the culture and loves working for a company that genuinely values its people.

contribution to the team

+ Leadership Training

+ ESOP Communication and Culture

+ Strategic HR Planning

+ People Analytics

+ Strengths Coaching

+ Leading our People & Culture Team

1. As a child, Michelle wanted to be a hairstylist.

2. Michelle’s life motto: Measure twice, cut once.

EMILY GRAHAM, shrm - cp

People + Culture Lead

emily.graham@hfa-ae.com

Emily oversees the HR team which provides support to team members regarding their entire life cycle at HFA and supports culture initiatives such as community service, development, and engagement. Since she started in 2019, she was integral in rolling out a new onboarding program, engagement and performance review platform, and new insurance vendors. Emily is passionate about helping people grow and thrive at HFA.

contribution to the team

+ HR Platform Management

+ Compensation Reviews

+ Leadership Training (Systems)

+ Leave + Disability Administration

+ Mexico City Administration

+ PICs (Personal Interest Collectives)

+ Competitive Benefits Industry Research

+ HR Trend Research & Market Analysis

+ 401k Plan

facts

1. Emily is originally from Conway, AR.

2. Emily’s life motto: Life is good.

STEVE FRANK

Sr Talent Recruiter

steve.frank@hfa-ae.com

Steve’s more than 25 years of experience within the architecture and engineering industry contributes to his understanding of the needs in recruiting top talent. He makes a significant impact by matching talent with the right opportunities within a hyper-intensive employment marketplace. His goals are to maximize the quality of hire while simultaneously attracting and hiring the best to help our teams succeed. contribution to the team

+ Full Cycle Recruiting

+ University + Technical School Career Fair Recruiting

+ Job Shadow Coordination

1. Steve’s favorite karaoke song is Ring of Fire by Johnny Cash.

2. Steve is originally from Anaheim, CA.

KELLIE HEVELONE Licensing Specialist

kellie.hevelone@hfa-ae.com

With long-term experience in the architecture and engineering industry, Kellie has extensive knowledge of nationwide licensing and professional practice laws and rules. Kellie excels in facilitating companywide process improvement initiatives and developing and implementing quality tools, guidelines, and training materials. With her expertise and dedication, Kellie ensures that HFA complies with all necessary licensing and certification requirements.

contribution to the team

+ New License Applications + Renewals

+ Business + A/E Firm License Management

+ Continuing Ed Compliance + Tracking

+ Professional Development Resources + Benefits

+ Signing and Sealing Compliance + Management

+ Professional of Record (POR) Setup + Licensing Redundancy

+ Organization Memberships

+ Certificates of Insurance

1. As a child, Kellie wanted to be a doctor or lawyer when she grew up.

2. Kellie used to be a licensed massage therapist.

DYLAN MEDEIROS

Learning + Development Specialist

dylan.medeiros@hfa-ae.com

Dylan’s mission is to help support our culture by equipping our people with the skills and resources to be successful both personally and professionally. Dylan’s background and experience in communication make him adept at talent development and professional public speaking. He is guided by the notion that if you are laughing, you are learning.

contribution to the team

+ Soft Skills Development Programs

• Think N Thrive (TNT) Series

• SpeakUp Program

+ LinkedIn Learning Administration

+ Engaging Leadership

+ Communication Consulting

2. In a biopic of his life, Dylan would choose Jack Black to play him. fun

1. Dylan’s favorite karaoke song is Don’t Do Me Like That by Tom Petty & The Heartbreakers.

AUNAH KINNEY

HR Generalist

aunah.kinney@hfa-ae.com

Aunah’s HR experience helps her to oversee the onboarding process, ensuring a smooth transition for new team members. She enjoys working with diverse groups of people and loves to bring people together in an effort to build a culture of engagement. Aunah’s dedication and commitment to her work continue to strengthen our human resource initiatives.

contribution to the team

+ Onboarding

+ Team Member Benefits Administration

+ Engagement Program Coordination

+ Aspire Internship Program Coordination

+ Recognition + Performance Platform Administration

1. In a biopic of her life, Aunah would choose Gabrielle Union to play her.

2. Aunah’s life motto is: Work hard every day, but not every day requires hard work.

MICHAELA MAY Licensing Coordinator

michaela.may@hfa-ae.com

Michaela is an all-around people person and brings a unique and positive perspective to her role. While previously managing travel and office admin tasks, she now assists Kellie Hevelone with licensing at HFA. Michaela takes great pride in her top five strengths, which align perfectly with her daily responsibilities. contribution to the team

+ Assist with Renewals + Memberships

+ Schedule Lunch + Learns

+ Provide Support to Licensing Specialist

+ Assist in Admin Tasks for Licensing

1. Michaela’s life motto is: Do good for others and it will come back in unexpected ways.

2. As a child, Michaela wanted to be a pastry chef when she grew up.

MANDY TUCKER

HR Support Administrator

mandy.tucker@hfa-ae.com

Mandy Tucker is an HR Support Administrator at HFA who gained valuable experience working in HR in a healthcare setting and as a contractor administering benefit plans for various companies. She took a brief hiatus from the HR field to work in higher education before returning to her passion at HFA.

At HFA, Mandy plays a crucial role in onboarding and orientation for new employees, ensuring a smooth transition and making new hires feel welcome. She also assists with benefits administration, planning engaging employee events, and serving as a notary. Mandy’s compassionate and welcoming nature shines through in her work, making her a valuable asset to the HFA team.

contribution to the team

+ Onboarding

+ Insurance + Benefits Assistance

+ Employee Engagement

+ Community Service

1. Mandy loves traveling and has been to five countries.

2. If Mandy could eat candy for every meal, she would!

RHETT TURNER

HR Support Administrator

rhett.turner@hfa-ae.com

Rhett Turner is a seasoned professional in human resources and banking. He started his career as an HR administrator for two years before transitioning to Arvest Bank’s management team, where he worked for 2.5 years while completing his Bachelor of Science in Business Administration in Human Resources Management at the University of Arkansas.

Rhett’s diverse experience has equipped him with strong skills in HR administration, auditing, recruitment, and communications. He is currently leveraging his skills to assist the HFA recruiting team in finding top talent to join their teams.

contribution to the team

+ Full Cycle Recruiting

+ Aspire Internship

Recruiting

+ University + Technical

School Career Fair

Recruiting

+ Job Shadow Coordination

+ Employee Engagement

+ Notary Public

1. Rhett has traveled to all but 13 states within the USA and has traveled to 13 different countries.

2. Rhett’s top bucket list item is to go cage diving in the Pacific Ocean with great white sharks.

ASHLEY MCELROY Talent Recruiter

ashley.mcelroy@hfa-ae.com

Ashley McElroy is an experienced Recruiter with a passion for connecting exceptional talent with outstanding opportunities. With a proven track record in full-cycle recruitment across diverse industries, Ashley is skilled in sourcing, interviewing, and assessing candidates to match their skills and aspirations with the needs of clients. She is adept at building and maintaining strong relationships with both clients and candidates, ensuring successful placements. Committed to staying abreast of industry trends and utilizing innovative strategies to identify top talent, Ashley brings a wealth of knowledge and experience to her role as Talent Recruiter at HFA. In this role, she is not just building teams, but she is building teams that are poised for success and will drive HFA’s growth forward.

contribution to the team

+ Full Cycle Recruiting

+ University + Technical School Career Fair Recruiting

+ Job Shadow Coordination

fun

facts

1. Ashley loves pizza.

2. Ashley was previously a vegetarian for over 10 years.

KEVIN LABOR

Paralegal

kevin.labor@hfa-ae.com

Kevin Labor brings a wealth of legal support experience to the People + Culture team at HFA. His background includes roles as a paralegal at a large, full-service law firm, a real estate development company, and an in-house legal department in the hospitality sector. Kevin excels in document review for contracts, NDAs, MSAs, and more, with a keen eye for detail. He has expertise in entity formation, dissolution, and annual report maintenance, ensuring compliance at every stage. Kevin is also highly organized, streamlining file systems for maximum efficiency. His strong legal support skills and attention to detail make him a valuable asset to the team.

contribution to the team

+ Review Vendor Contracts

+ Review Project Master Service Agreements

+ Maintain All Professional + Organization Insurance Policies

+ Fulfill Organization State Reporting Requirements

+ Provide Guidance on Federal + State Labor + Board Requirements

fun facts

1. Kevin is an umpire for professional tennis.

2. Kevin is an animal lover and currently has 3 rescue dogs.

culture code

“HFA aspires to be a people-first culture of empowerment where talent thrives.”

As we worked to develop our purpose and values statement, we recognized that we wanted a statement that was internally focused on our people and our cultural aspirations. As Dharmesh Shah, founder of HubSpot, says, “Whether you like it or not, you’re going to have a culture. Why not make it one you love?” We are passionate about making our culture one of engagement and empowerment that people are inspired to participate and contribute. Thus, we developed our Culture Code statement to declare our commitment to our people, to define expectations of our leadership, and to hold ourselves accountable to the future:

1. Our people come first.

2. We empower everyone around us.

3. Developing the talent of our people is critical.

4. We help everyone thrive.

We use the word “aspires” explicitly, so everyone is seeking to be something great together and we’re all headed in the same direction toward an ambitious destination.

ENGAGING personal interest collectives

PICs are one of our initiatives to connect team members with others who share similar interests. Hosted on Microsoft Teams Channels, people can chat with others about things they enjoy, such as art, music, sports, and more.

You can find more about PICs and how to join on the Helpdesk Article linked below.

engagement activities

We enjoy hosting in-person and virtual engagement events to help connect our team members with each other and provide a break from their day-to-day activities. These events range from virtual bingo breaks to full-blown in-person events like our annual Pets + Pints gathering.

wellness challenges + incentives

As a part of our self-funded insurance program, we utilize Marquee Health as a wellness provider. Through Marquee, we host wellness challenges and provide resources to our team members. These resources include access to coaching, gym discounts, courses on mental, physical, and financial well-being.

To promote healthy lifestyles through Marquee Health, team members enrolled in our medical insurance plan have the opportunity to receive an insurance premium holiday each year – just by going to the doctor for a yearly screening. Learn more about Marquee Health and their resources through the Helpdesk Resources below.

clifton strengths

We utilize the results from the Clifton Strengths assessments in many areas of our daily work life. From including them in performance conversations to holding team meetings focused on Strengths, we lean on the valuable information in the reports to help us understand each other’s talents better and form better working relationships. This ultimately helps us become more efficient and effective, as teams and as a company. To view your own Clifton Strengths go to O:\CliftonStrengths on the server.

mentorship program

HFA provides mentorship through our licensing program as part of the required process, through training and guidance technically, and as a one on one meeting with a mentor that is chosen by the team member. It is the third type of mentorship that the People + Culture team interacts with the most. It consists of a relationship between someone who is more advanced in their career and someone who wants to gain knowledge, perspective, advice, and guidance from that person. Once a mentor and mentee have been matched, they will meet at least once monthly. The focus for this type of mentorship is career development.

IMPACTING community service

HFA is committed to making a positive impact in the communities where our people live and work. With team members who live across the US and Mexico, we want to offer a variety of ways to get involved in community service, including both in-person and remote opportunities. Whether it’s volunteering at your local food bank or participating in one of our charity events, we encourage our people to find a way to give back in a way that works for them. Through team member recommendations and requests, we aim to help wherever we can.

Community Connections

Through our community service initiatives, and our program Community Connections, we have seen firsthand how our efforts can positively impact the lives of those around us. We are proud to be an organization that values community service and encourages our employees to give back in whatever way they can. Community Connections aims to boost our team members’ current local charitable contributions or volunteerism by donating $1,500 to one of our team member’s favorite charitable organizations each quarter.

Learn more about how to join the program through the Helpdesk Resource linked below.

internship programming

Our structured summer internship program, Aspire, provides exposure to different disciplines and types of projects while getting to work on a real time project with the intern group as a whole.

job shadowing

We offer Jr. High School Students a unique one-day exposure to the world of work within an architecture and engineering firm.

compliance

New to the company in 2024, we now have an in-house paralegal that supports our leaders with contract review, proposal streamlining, and provides other legal insight as needed. This brings efficiency to our operational functions as we no longer need to wait on outside legal counsel guidance. It also allows us to internally manage our state reporting and licensing board requirements, which keeps us in business, in all 50 states. In Bentonville, we also provide notary services.

EMPOWERING

think n’ thrive (tnt)

TNT (Think N’ Thrive) is our company-wide learning initiative. Hosted virtually to include everyone, the TNT sessions are a chance for our people to grow and learn together by exploring tools and resources for personal and professional development. The complete series of TNT sessions can be found on LinkedIn Learning.

speak up

Public speaking training and practice held virtually on the first Friday of each month. Explore tips and tricks for being an effective and engaging speaker.

linkedin learning

LinkedIn Learning is an online learning platform that allows team members to to engage in professional development at their own pace.

Use the Helpdesk Resource below to access your curated content on LinkedIn Learning.

engaging leadership

Engaging Leadership is a full day course that leaders attend followed by 3 months of 1-on-1 coaching sessions This helps prepare leaders for the people people side of leadership by introducing them to the tools, resources, and leadership standards of HFA and gives support in how to utilize each of them.

licensure assistance

Obtaining and maintaining professional licensure is a lot of work and can be confusing at times. We offer assistance in helping you obtain your license by providing monetary support, study aides, and mentorship for anyone on a path to licensure.

Legal requirements for discipline licensing agencies vary from state to state. We comply with all legal mandates, one of which is that each licensure candidate must have a licensed mentor. This type of mentorship is focused on the requirements laid out by the governing agencies and is bound to the timelines and specifics laid out therein.

continuing education for credit

Making sure you’ve achieved the correct type and amount of continuing education units (CEUs) and getting your renewal application submitted on time can be daunting – especially if you’re licensed in many states. We track all CEUs and renewals, assist with applications and CEU audits.

We provide opportunities for licensed professionals to attend virtual AIA approved courses and vendor CE webinars to make sure you obtain all CEUs needed. We maintain your compliance in all states in which you’re licensed and with all licensing agencies. In addition to providing CEUs, we also support licensed professionals’ need for organization membership and CE conference attendance.

professional development — technical focus

HFA is committed to the development and growth of our team members. We offer a wide array of professional development opportunities including professional organization membership, procurement and maintenance of licenses and certifications, continuing education, seminars and conventions, and in-house educational opportunities.

BELONGING employee resource groups

The ERGs exist to provide support and help in personal or career development and to create a safe space where people can bring their whole selves to work. Allies are encouraged to join the ERGs to support their colleagues.

BELONGING

connection

15Five is a continuous performance management software that we use to keep leaders and their team members connected. We use it for weekly check ins, objective/goal setting, High Fives!, engagement surveys, our performance reviews, and more! It also serves as a tool for us to obtain feedback from team members to improve every team members’ experience at HFA.

recognition

We believe in recognizing our team members for their hard work and dedication to HFA. One way we recognize people is through our tenure recognition and praise points programs. Milestone anniversaries are rewarded with points and leaders have the ability to recognize and reward people on the spot with praise points. The points translate to dollars to be used to purchase items from Amazon, book experiences and hotels, donate charitably, purchase gift cards, get some HFA Swag, and more!

swag (hfa store)

The HFA Store offers a selection of company-branded apparel. We provide a variety of options and sizes, so you can display your support for HFA in a way that suits your style!

Explore swag on the HFA Store through the link below.

employee stock ownership plan

HFA is a 100% employee-owned company through our ESOP (Employee Stock Ownership Plan). The ESOP is a retirement plan in which the company contributes shares to team members as a way to reward loyalty and build wealth. For team members, their effort is their investment in the plan.

Further questions about the ESOP can be answered on the Helpdesk Resource below.