Skippers Manual

ONLINE MANUAL WEBLIGHT 1

123A

Skippers Manual Contents 1. Responsibilities

7. Signage and Channel Markers

2. Safety on Board

8. Bridges

2.1 Important Information 2.2 Life Jackets 2.3 On Deck 2.4 Getting Aboard & Ashore 2.5 Fending Off 2.6 Cruising Along 2.7 Man Overboard!

2.8 Yachts

8.1 Bridge Drill 8.2 Bridges Requiring Extra Care

9. Locations Requiring Extra Care 9.1 Great Yarmouth 9.2 Crossing Breydon Water 9.3 Reedham Ferry

3. Rules of the Waterways 3.1 Bylaws 3.2 The Broadland code 3.3 Boating Terms and Equipment

10. Tides and Tide Tables 11. Dinghy Sailing

4. Living on Board 4.1 Fresh & Filtered Water 4.2 Hot Water & Showers 4.3 Electricity 4.4 Toilets 4.5 Bottled Gas & Cooking 4.6 Ventilation 4.7 Gas Emergency & Safety Alarms 4.8 Heating Systems 4.9 Power Failures 4.10 Fire Extinguisher 4.11 TV Aerial 4.12 Roof & Canopies 4.13 Daily Checks

5. Accident Procedure

12. Fishing 13. Journey Times 14. Broads Authority Notices Go Safely Mooring Bridges Crossing Breydon Water Rowing Sailing Angling

5.1 Collision 5.2 Running Aground 5.3 Mechanical Failure

15. Gas Safety Inspection

6. Driving Your Boat

16.1 Towns & Villages 16.2 Suggested Itineraries

6.1 Starting the Engine 6.2 Casting Off 6.3 How to Slow and Stop 6.4 Steering 6.5 Reversing 6.6 Mooring

16. Local Information

17. Wifi Information 18. Terms & Conditions

24 Hour Service Tel. 01692 672 000

1.

Responsibilities

As the hirer of this cruiser you have certain responsibilities which include: •

Nominating a party leader (The Skipper, who may not be the same person who made the booking).

•

The Skipper and any other person nominated to drive or handle the boat must attend the hand over briefing and take heed of the advice and instructions given.

•

Be familiar with the safety features and instructions given.

•

Navigate in accordance with the advice and instructions given (in whatever form including written, verbal, signage) by the hire operator and the Broads Authority navigation officers.

•

Study the briefing material given.

•

Use safety equipment as instructed.

•

Ensure that young individuals and persons with disabilities receive appropriate and tailored support.

•

The boats safe navigation and for the actions of each member of your party.

The hire operator will: •

Ensure their boats comply with the hire boat code and are maintained in that condition.

•

Provide hand over briefings and briefing material.

•

Not allow a boat to depart if they do not consider the skipper to have sufficient competence to navigate, without putting others at risk or if they are unable to control their crew.

Vacation of Craft May we remind all guests to vacate hire craft by 9am on your day of departure, leaving the boat in a clean and tidy condition.

Thank you for your cooperation

24 Hour Service Tel. 01692 672 000

24 Hour Service Tel. 01692 672 000

2.

Safety on Board

2.1

Important Information

•

This vessel is intended for day time cruising only (between sunrise and sunset).

•

Non-slip surfaces define the working deck area. Please keep to these areas.

•

Please do not sit or stand on sliding or moving cockpit canopies at any time.

•

Do not operate power or winched canopies until instruction has been given.

•

Wear life jackets at all times when outside the cockpit area.

•

Use the handrails when moving about on-deck.

•

The maximum load for the vessel is given on the data plate, near the instrument panel. Please be aware of this.

•

There must be adequate ventilation whilst gas appliances are in use.

•

Towing of other vessels (other than dinghies) is not permitted.

•

Observe speed limits at all times.

•

Watch your wash, especially when passing moored craft.

•

Be courteous to other river users.

2.2

Life Jackets

ALWAYS wear a Life Jacket however competent a swimmer you may be.

Life Jackets are provided for each member of your party. Make sure that they fit properly and make sure that they wear them AT ALL TIMES. Keep an eye on children at all times and make sure that they are safe on deck and away from the waters edge.

The Lifebuoy All boats have a lifebuoy which must be kept ready for use. Make sure that everyone knows where it is.

Lifebuoys are there for your safety and should only be used in an emergency.

24 Hour Service Tel. 01692 672 000

2.3

On Deck

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Keep off the boat roof when underway.

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Walkways on deck are often narrow and may be slippery so always use the grab rails when moving about the deck, particularly when the boat is moving.

!

Make sure that everyone wears shoes with non-slip soles when on board.

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Always ensure that everyone is below cabin-top level when passing under bridges.

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Do not dangle your arms or legs overboard, you could be hurt.

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Do not mop down decks when the boat is in motion.

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Take care when using the boat hook from a moving craft; it is easy to be dragged over board.

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All mooring ropes should be kept neatly coiled when not in use. Be careful not to stand on ropes when walking about on deck, as they can roll under your feet and throw you off balance. Take care also not to trap your fingers between the rope and the mooring post or ring.

2.4

Getting Aboard and Ashore

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Carefully step on to the boat.

!

Never jump off a moving boat; it may crush you if you slip or fall.

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Do not leap the gap between the quay and the boat when mooring; you could slip between the gap.

Pull the boat closer with a mooring rope.

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Look out for hazards on waterside paths, banks, quays etc. and remember quay headings may be slippery when wet.

!

Take special care after dark, always take a torch with you and leave a light on in the boat.

2.5

Fending Off

! Do not use your hands, feet or legs to stop your boat from hitting the bank, a bridge or another boat; you could be seriously injured. Always use a fender. Do not use your feet to push off your boat inside a bridge.

24 Hour Service Tel. 01692 672 000

2.6

Cruising Along

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Remember that your boat has no brakes to stop it. You have to put it in reverse and it takes much longer to stop, so always think ahead.

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Do not plan too long a journey in the time you have available.

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Do take the tide and weather conditions into account when manoeuvring your boat. Always, when possible, approach a mooring against the tide, current or wind.

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Do not approach anyone in the water astern (backwards); this is where the propeller is.

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Do not cruise at night or in conditions of poor visibility.

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Watch out for small craft. It is easy to overlook small boats sitting low in the water, particularly when they are near but obscured by your boats superstructure, or when you are looking towards a low sun.

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Do not drink and drive, it is essential to keep your wits about you while you are on the water. The Broads Authority recommends that the helmsman does not drink until the boat is moored up for the night.

2.7

Man Overboard!

In the event that you fall overboard please take note of the following guidelines to aid your rescue. !

Shout to ensure the rest of the crew knows you are in the water.

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Do not thrash about; spread your arms sideways to help buoyancy.

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Be ready to grab any buoyant material close by, or anything thrown to you.

PLEASE MAKE SURE THAT ALL YOUR CREW IS FAMILIAR WITH THE PRINCIPLES OF THIS RESCUE DRILL Rescue Drill Whoever first spots the person in the water should shout to advise all on-board and indicate the location of the person in the water to the driver of the boat. If the distance is not too great, throw a lifebuoy or other buoyant material near to the person.

The boat’s driver must immediately turn the boat towards the person (this takes the propeller away from the person in the water).

Approach slowly! The boat should be manoeuvred a few yards away at dead slow. Once in position, stop the engine or take it out of gear. When you are near enough throw a lifebuoy or rope, not at the person, but near enough for them to grab it.

24 Hour Service Tel. 01692 672 000

Recovery from the water !

Everyone engaged in the rescue should wear a life jacket.

!

Pull the person aboard preferably from the side (i.e. well away from the propeller). A looped rope is the best method as the person can slip this over their shoulders.

!

Do not jump into the water yourself, unless the person is unconscious, or unable to help themselves and then only do so as a last resort when there are enough people left on the boat to ensure that you will be able to get out. Even then only one person should enter the water, wearing a life jacket and secured to a rope held by another crew member.

!

If a dinghy is available, recover the person over the back of the dinghy, not over the bows or the side.

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After recovery, remove wet clothing, keep the person warm and supply a hot drink, if there are signs of injury call for medical help.

!

For emergency medical assistance dial 999 or for non-emergencies contact NHS Direct on 111.

For more information please see the Broads Authority leaflet ‘Go Safely’, chapter 15.

2.8

Yachts

Even the most skilled yacht skipper can only go where the wind allows and when under sail can only stop by steering the yacht head into the wind. (Remember it might be the yacht skippers’ first experience of sailing) It is very satisfying to be able to manoeuver your boat correctly when confronted by yachts and the yacht skipper will appreciate your consideration.

When approaching yachts tacking (Steering a zigzag course across the width of the river in order to make progress against the wind) always SLOW DOWN. Most collisions are caused by excessive speed or by trying to dodge round a yacht’s bow. Always keep to the right.

Keep well over to the right, throttle down and wait for an opportunity to pass BEHIND the yacht when it starts to sail back to the other side. NEVER attempt to cross in front.

Yachts ‘Running or Reaching’ 1. When you encounter yachts that are ‘running or reaching’ (have the wind either behind them or blowing across them) SLOW DOWN. Try to work out the yachts likely direction of travel and watch for instructions from the yacht skipper, they will try to avoid confusion by giving you verbal directions or hand signals to indicate which side and when you should pass.

2. Give the yacht plenty of space. Broads breezes are usually unsteady and sometimes gusty in wooded parts and this could cause a sudden change in the yacht’s direction.

24 Hour Service Tel. 01692 672 000

3

Rules of the Waterways

3.1

Byelaws

The Broads Authority’s Navigation and Speed Limit Byelaws are the equivalent of the ‘Highway Code’ when you are afloat. It is every Skipper’s duty to prevent collisions and avoid trouble, even if another boat breaks the rules, so please study and keep to the code. Conviction for breach of these Bylaws can carry a heavy fine and every year some holiday makers are prosecuted. Follow these simple rules and it won’t be you.

KEEP SPEED DOWN AND BE AWARE OF THE LIMITS All motor cruisers must obey the speed limits on the Broads this is to reduce boat wash (the waves created behind your boat), reduce erosion of the banks, prevent disturbance to wildlife and protect people on moored boats. Even if you are under the speed limit you may be fined for creating excessive wash, so check your wash regularly. The speed zones are 6,5,4 and 3mph and are marked on the banks with signs similar to road signs.

Always reduce speed when approaching a bridge. Accidents are often caused by excess speed. Keep your speed down and indicate your intentions in plenty of time. If in doubt, slow right down and stop.

Broads Authority’s River Rangers operate speed checks. Each year people are fined for exceeding the speed limits.

Five miles per hour is a fast walking pace. If in doubt: •

Slow Down

•

Watch Your Wash

•

Look Behind You

•

Don’t Make Waves

Maximum Penalty for Exceeding the Speed Limits is

£1000

24 Hour Service Tel. 01692 672 000

RESPECT OTHER BROADS USERS Remember to give moored boats and anglers a wide berth and slow down when passing another boat. Be sensitive to neighbours when moored up and do not leave your engine running late at night or early in the morning. Also be aware of the volume of your radio or television etc, particularly when the canopy of your boat is down.

Always drive on the right As a general rule all powered craft must keep to the right-hand side of the river, and when meeting other boats should keep to the right as they pass by.

Power gives way to sail All powered craft must keep clear of sailing boats, and give way to craft under sail. Never pass in front, always behind, even if it means altering your course and speed. Watch for which side the yacht skipper directs you to pass on.

Horn signals One short blast:

I am turning to the right.

Two short blasts:

I am turning to the left.

Three short blasts:

I am reversing.

Overtaking Motor cruisers should always overtake on the left (midstream side) and keep out of the way of the vessel that they are overtaking. Make sure you have time and space necessary to do this safely.

Cruising limits Broads craft must not be taken out to sea or beyond Haven Bridge, Great Yarmouth, into the commercial harbour, or through the lock at Oulton Broad.

Sea going vessels On the River Yare you may meet commercial vessels travelling on the river. It is important that all boats follow the directions of the Broads Authority Navigation Rangers escorting them.

No cruising after sunset Do not cruise after dark or in conditions of poor visibility. Hire cruisers are not fitted with navigation lights and you are not insured for cruising at night.

You are advised to find safe moorings at least 1 hour before sunset.

Towing other craft Towing other craft (except dinghies) is strictly prohibited.

24 Hour Service Tel. 01692 672 000

Lighting of fires Fires should not be lit on the banks or marshes; flames can quickly spread and cause a major blaze.

Barbecues must not be used on board your boat. Fireworks must not be used on your boat or anywhere where they may cause a fire.

Noise and nuisance It is an offence under the bylaws to play your radio/CD player or television/DVD player at a volume which causes annoyance to others. Please keep the volume down (especially at night), to protect the tranquillity of the Broads for yourself, other holidaymakers and wildlife.

Children driving Children under 8 years of age must not drive the boat. Strict adult supervision is required for children over 8 and under 16 at all times.

Use of firearms The use of airguns and firearms on the Broads is strictly prohibited, and they should not be brought into the area for any reason at all.

Weil’s disease (Leptospirosis) Waterborne diseases, including Weil’s disease are extremely rare, but it is sensible to take a few precautions. If you have any cuts or scratches keep them covered. If you fall in, take a shower and treat cuts with antiseptic and sterile dressing. Wash wet clothing before you wear it again.

If you develop flu like symptoms within two weeks, see your doctor and mention that you fell in the water.

Not all doctors will know to look for the signs of Weil’s disease, so do suggest it as a possibility.

Swimming Please note that the Broads is not suitable for swimming. The water is always cold and can be particularly dangerous as with just your head above water you are not visible to boaters.

3.2

The Broadland Code

The Norfolk Broads are a unique wetland area covering 125 miles (200km) of lock free navigable waterways. The Broads were created by the excavation of peat during the Medieval period. In recognition of its importance for both wildlife and recreation, the area has been granted the equivalent status of a National Park. The Broads Authority protects the area for everyone to enjoy and has the responsibilty for navigation, conservation and recreation. Please help to conserve the beauty of the Broads by following this simple Broadland Code.

24 Hour Service Tel. 01692 672 000

KEEP THE BROADS AND RIVERS CLEAN Please don’t litter the riverbanks, marinas or moorings. Discarded litter and fishing tackle can entangle and kill wildlife, as well as causing problems for other boaters by getting caught in their propellers. All our boats have refuse containers. Please keep rubbish in this way until you are able to dispose of it at proper sites.

These can be found near some public moorings and in most boatyards.

To help reduce river pollution please don’t use detergent excessively and don’t release oil, this pollutes the water badly and kills wildlife.

Help reduce river pollution by using biodegradable or phosphate cleaning products and use only small amounts. Unlike on land, all waste from boats, except sewage, empties straight into the river. Do not put cooking oil down the sink.

If you notice a discharge of sewage, oil, or any other pollution incident please contact the Environment Agency free on 0800 80 70 60 or Broads River Control on 01603 756056.

PRESERVE REED BEDS Reeds are very important to the ecological balance of the Broads, as they stop the banks from being eroded and provide food and shelter for wildlife. Do not moor your boat to the reeds or push the boats bow into them, you might disturb wildlife. If you want to stop, drop your mud weight away from the reeds. Many of the Broads navigable waters pass through Nature Reserves, so please keep disturbances to a minimum.

All land adjoining the water belongs to someone. Please respect this and avoid trespassing.

KEEP OUT OF SHALLOW WATER Driving a boat into shallow water and running aground causes damage to the environment. Keep to the marked channels and remember that running aground can cost you money.

Do not use your horn for any other purpose than the safe manoeuvring of your craft.

3.3

Boating Terms and Equipment

Stern

The back end of the boat.

Bow

The front end of the boat.

Port Side

The left hand side of the boat.

Starboard Side

The right hand side of the boat.

Cleat

Metal fitting on deck to which mooring lines are attached.

Fenders

Plastic air filled protectors that hang along the sides and stern of your boat to prevent damage when moored againt quay heads, banks and other boats.

Mud Weight

The mud weight allows you to moor in sheltered areas.

Rhond Anchor

The ‘L’ shaped anchor supplied with your boat for mooring into soft banks.

24 Hour Service Tel. 01692 672 000

4.

Living on Board

One of the most enjoyable aspects of a holiday afloat is the feeling of freedom, to go exactly where you want at your own pace, with everything close at hand. However some simple housekeeping rules will help your holiday run smoothly.

4.1 Fresh and Filtered Water Your water tanks will be full when you take over your boat, but it is advisable to top up your tanks every day.

Your boat is fitted with a water pump, the pump is automatic, and will activate every time you turn on the tap and should cut off within a minute or so of the tap being turned off.

We would advise you to turn the water pump ‘OFF’ over night as it will use up battery supply by maintaining pressure even when not in use. If you do run out of water you must turn off the pump at the main switch (usually in the dashboard area) immediately and after refilling we would advise you purge the system by running two taps for a short while.

Water is available from all boat yards, yacht stations, many public moorings and some Broads Hotels and pubs. When refilling your tank please remember the following: Use only water from hoses that are clearly marked for drinking water. There should be a blue sleeve around the hosepipe and a drinking water notice at the standpipe .

Always let the hose run for a short while before putting the end into the filler to flush out any stale water from the pipe. !

Do not drag the nozzle of the hose along the ground or allow it to fall into the river.

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Do not use drinking water for any other purpose than filling your boats water tanks.

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Make sure you put the hose in the right hole. It will be clearly marked drinking water.

When returning the hose replace the nozzle on the hook or other device that should be provided to ensure that the nozzle is at least a metre above the ground.

Do not allow your pet to foul any ground that the drinking hose may come into contact with.

Please note that your boat is also fitted with a water filter unit. The unit is designed to provide clear water from which any harmful bacteria have been removed. This is an additional safeguard to the important precautions stated above. Because of the fine filtration the unit only delivers water slowly. There is no need to use it when the water is going to be boiled e.g. for tea, coffee, cooking vegetables etc.

24 Hour Service Tel. 01692 672 000

4.2 Hot Water and Showers Hot water is heated by the engine via a calorifier tank, this is only effective when the engine is ‘working’, that is when the craft is underway. To fully heat the water to its maximum temperature could take up to 2 hours depending on the engine load. Running the engine in neutral to heat water is generally not very effective. Once at full temperature the hot water is generally much hotter than domestic hot water, but it will not remain hot overnight, particularly in colder weather.

All our boats are fitted with showers, some with baths. There is a pump to pump out the water from the shower tray area, the switch for the pump will be positioned on the wall of the shower. The waste water will be pumped directly overboard. It is important to keep the shower tray clean to prevent clogging the outlet and always remember to switch off the pump when finished as continual running will burn the pump out.

4.3 Electricity A 12v-240v inverter is fitted to all boats to supply the 240v system on board.

Unlike mains electricity it is not limitless, if you use the power without running the engine you will flatten the battery.

You should cruise for a minimum of four to five hours every day to keep your battery charged.

If your boat has a Microwave you should be aware that it uses a lot of battery power during operation and we would recommend that you run your engine at 1200rpm or so in neutral during use to minimise the battery drain. (Avoid doing this between 7pm and 7am to limit disturbance to others) We would also advise that you use lights sparingly particularly in early spring and late summer.

Shore Power If your boat is fitted with shore power we would recommend you use this whenever possible as this will supply your power and charge your batteries at the same time without running the engine. Once the shore power lead is connected, use the boat equipment as you have been instructed. !

Do not plug the shore power lead into shore power unit before plugging into the the boat.

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Do make sure the remote control for the battery charger is operating.

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Do not put any of the electrical appliances outside the boat and TV etc. Electricity and water do not mix!

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Do not let children use the shore power facility aboard the boat.

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Do not use the shore power lead if it has been dropped into the water.

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Remember to unplug the shore power lead at both shore and boat before leaving your mooring.

Remembering to unplug from the shore power unit first.

24 Hour Service Tel. 01692 672 000

4.4 Toilets You will have been instructed on the operation of the toilets on your boat during the handover procedure.

Please do not use as a waste disposal. Nappies, sanitary items, tampons, wet wipes and facial tissues, etc. must be disposed of ashore. If the toilet becomes blocked through misuse, you will have to pay for its clearance.

Do not use bleach based household disinfectants, toilet cleaners or scouring powder in the bowl as these can damage and upset the chemical processes of the system. Pump out emptying facilities are available at most boat yards.

Toilet Do’s and Don’ts Do !

Flush the toilet after use.

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Use only soft (2ply) toilet tissue.

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Close the lid after use to prevent toilet requisites etc accidentally falling in.

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Make sure water stops after flushing.

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Use shore toilets where provided.

Don’t ! Add disinfectant or water. !

Use abrasive cleaners.

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Use the toilet to dispose of sanitary towels, cleaning wipes, disposable nappies, plastic bags etc.

These will block the toilet or pumping out equipment causing you delay, inconvenience and expense.

Toilet servicing/Pump out To service sealed-unit toilets, a network of ‘pump out’ service stations has been established on the waterways identified by the letter P. A charge is made for this service.

Location/boatyard

Mon – Thurs

Sunday

Ludham

Ludham Bridge Boat Yard

9.00-4.00

9.00-2.00

Potter Heigham

Herbert Woods

8.00-4.30

9.30-2.00

Stalham

Simpsons

9.00-5.00

10.00-12.30

Wroxham

Barnes Brinkcraft

8.00-5.00

9.30-12.30

Faircraft Loynes

9.30-5.00

9.30-5.00

Please be aware that these times are liable to change seasonally and it is best to contact the boatyard in advance

24 Hour Service Tel. 01692 672 000

Please note that many of the boatyards are unable to offer the pump out service on Saturdays or during 12noon – 2pm. Where possible please avoid the turnaround days.

4.5 Bottled Gas and Cooking There must always be adequate ventilation when gas appliances are in use. There are normally 2 cylinders of gas aboard in a locker on the outside of the craft. The control valve is on top of the cylinder. When the lever is vertical the gas is ON, horizontal the gas is OFF. Some craft have either an auto or manual cylinder change over valve where the two cylinder pipes come together.

Your gas cooker works in the same way as a domestic cooker with the exception of the gas coming from a cylinder rather than mains supply. Bottled gas operates at a different pressure, follow the operating instructions carefully and take the following simple precautions: !

When lighting the burners, strike the match first, turn on the gas and light immediately.

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Never leave a gas appliance burning unattended. Make sure that the flame is not blown out while the gas is left on. If there is a pilot light, check periodically that it is still alight.

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Always shut the oven door gently – slamming it may blow out the flames. If you think that the oven gas has gone out, turn off the other burners before you open the door.

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Beware that strong draughts, or liquids boiling over do not put out the flame. If this happens, turn off the gas immediately and do not attempt to light it for a couple of minutes.

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Turn off the gas at the cylinder at night or when not in use.

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Never cover ventilation holes, and follow the instructions for each appliance.

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Never use the gas cooker as a form of heating.

4.6 Ventilation Your boat is ventilated to cover the maximum number of berths only. e.g

8 + 3 = 11 Maximum

You must always ensure that there is adequate ventilation when gas burning appliances are alight.

Caution - At no time should the number of persons aboard exceed the max load shown on the licence plate

24 Hour Service Tel. 01692 672 000

4.7 Gas Emergency and Safety Alarms

Gas Emergency Procedure If leakage is detected or suspected, the following actions should be taken immediately.

•

Shut off the LPG supply at the cylinder valve(s).

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Contact the boatyard on 01692 672 000.

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Extinguish naked flames and other ignition sources (heaters, cookers, pilot lights, etc)

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Do not operate electric switches.

•

Ventilate the area open all doors and windows.

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Evacuate the area if possible.

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If the leakage is from a cylinder and cannot be stopped, move the cylinder to where LPG can disperse away from the vessel (and other vessels).

FIRE FROM AN LPG LEAK •

Alert everyone in the area and evacuate.

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Call the fire brigade on 999.

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Contact the boat yard when safe to do so on 01692 672 000.

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Shut off the LPG supply before attempting to extinguish the flame.

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After shutting off the LPG supply, extinguish any free burning material with extinguisher or water, if safe to.

•

Do not reuse the installation before it has been checked.

FIRE CLOSE TO AN LPG CYLINDER WARNING •

LPG cylinders close to a fire can explode!

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Alert everyone in the area and evacuate if possible.

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Call the fire brigade on 999.

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Contact the boat yard when safe to do so on 01692 672 000.

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If it is safe to do so, shut off the gas supply and move the cylinder to a safe place in the open.

24 Hour Service Tel. 01692 672 000

Safety Alarms In accordance with new Boat Safety Scheme requirements for hire craft, this boat is fitted with one or more smoke alarms similar to the standard home smoke alarms. Carbon Monoxide detectors have been fitted seperately. The position and operation of these alarms will have been shown to you as part of your boat handover.

If an alarm goes off - follow the procedure below.

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Check the source of any smoke or steam and if there are any gas appliances in use.

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Check to see if the heater or engine is running.

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If you are moored closely to another boat check to see if any exhaust fumes are coming into your boat from their craft.

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Check to see if there is a BBQ in use nearby.

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If there is a fire, but no immediate danger, isolate the batteries, turn off the gas bottles and use the fire extinguisher or fire blanket provided on board. Please remember only tackle a fire if it is safe to do so.

•

If in any doubt evacuate the boat immediately and call 999 and ask for the fire brigade.

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If there is no fire detected check whether the alarm could have been activated by steam from a kettle or shower or smoke from cooking.

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Wait for the vapour to clear and the alarm should stop and can then be re-set.

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If the CO alarm is activated this can be caused by a lit gas appliance, heater running, engine exhaust or a charging battery. Turn off all the appliances, heater, cooker and boat engine immediately. Unplug shore power line where connected. Open all windows and assemble your crew in an open area, either on deck or ashore.

•

If the alarm is no longer sounding and the engine and appliances are switched off it should be safe to return on board.

•

If you are concerned about the safety of your crew or the boat at any time please call the 24 hour service telephone number on 01692 672000.

24 Hour Service Tel. 01692 672 000

4.8 Heating Systems !

With the exception of a very few boats which are fitted with radiators, your boat’s heating system is diesel fired warm air heating.

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To help a clean start, run the engine at around 1200rpm in neutral. Turn the switch to the ‘ON’ position, nothing will happen immediately whilst the unit runs its self check program. After two or three minutes the fan and combustion should start. Some smoke from the exhaust may be noticed during this cycle. After a further three minutes or so the fan should speed up to running speed. DO NOT TURN THE SWITCH OFF/ON DURING START CYCLE.

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Problems with heaters are generally caused by low battery voltage or too many start attempts.

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When running the heating please check that there is adequate space for the heating exhaust outlet not to damage the craft moored alongside.

Please Remember Turning off Heating Units at Night •

All heating systems, whether warm air or radiator type, should be turned off before you retire for the night and before you leave the boat.

•

Never leave a gas cooker, grill or oven alight and unattended.

•

Please turn off the gas supply at the gas bottles main valve at night.

4.9 Power Failures !

Your boat is fitted with battery master switches and main circuit breakers.

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In case of power failure check the master switches are turned ON, as these can be inadvertently knocked to the ‘OFF’ position.

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In case of an electrical emergency turn all to the ‘OFF’ position

24 Hour Service Tel. 01692 672 000

! Fire Extinguisher 4.10 !

There are at least 2 fire extinguishers (and a fire blanket) on board your boat. Please be aware of their locations in case of an emergency.

4.11 TV Aerial YOUR CAREFUL USE OF THIS RECEIVER IS REQUESTED AT ALL TIMES This must be rotated to obtain the best results. To find the direction of the signal, switch the television on, select the station required and then rotate the aerial until the best results are obtained. Failure to obtain a clear picture may be due to obstruction by trees or bridges. When mooring avoid trees or bridges whenever possible. Handle the aerial with care by the mast only. Do not attempt to force the angle of the head or it may snap. The cable must not be trapped in doors or windows as this will short circuit the cable and render the aerial useless. When your aerial is on deck, anchor the aerial pole to the boat rail or any other fixing point so that if the aerial blows over it will not go into the water.

Safety Precautions Your aerial should be stored within the boat when cruising and also at night. Loss or damage through misuse will be chargeable to you. When leaving your boat make sure that the aerial is inside the cabin with the door securely locked.

Breakdown If you are unable to obtain a satisfactory picture after carefully following the above instructions, please telephone the boatyard and give your exact location, this must be accessible by road. To ensure prompt service make your call as early as possible. A television fault is not considered to be an emergency breakdown. It is at our engineers discretion if he attends after office hours depending on the nature of the fault.

24 Hour Service Tel. 01692 672 000

4.12 Roofs and Canopies Do not walk or sit on retractable wheelhouse roofs or sunshine roofs. When raising or lowering retractable roofs do so with extreme care and ensure that all the crew are inside the boat but well clear of the area.

When lowering a winch operated canopy, stand on the lowest floor level possible to safely operate the canopy controls. Stop winding the handle if the canopy does not move and make sure it is released and free to lower or raise before continuing. Under no circumstances sit on the rear seat or around the vicinity of the roof whilst it is being lowered.

Treat sidescreens and canopies with care and make sure that they do not blow away, they sink quickly.

WARNING !

The canopy/sliding roof on your craft is operated by an electric/manual winch.

!

Please note that whilst being lowered the canopy/sliding roof goes down in HEIGHT as well as going BACK.

!

Please stay well clear when lowering/raising the canopy/sliding roof AT ALL TIMES.

!

UNDER NO CIRCUMSTANCES sit on the rear seat or around the vicinity of the roof whilst the canopy/sliding roof is being lowered.

!

Please ensure that there is tension on the winch handle before entering the canopy/sliding roof area.

!

Stop winding the handle IMMEDIATELY if canopy/sliding roof does not move.

!

Always contact the boat yard without delay for advice if you are unsure about anything regarding the operation of the canopy/sliding roof.

4.13 Daily Checks On arrival at the boatyard you will be given a trial run to familiarise yourself with your boat, its equipment and controls.

We recommend that the following checks should be carried out before starting the engine each day.

Engine Oil Level Top up as required from spare oil on board.

Engine Coolant Top up with fresh water from the tap. (DO NOT REMOVE PRESSURE CAP WHEN THE ENGINE IS HOT)

24 Hour Service Tel. 01692 672 000

Weed Filters Unscrew cap, remove filter, rinse out in a bucket of water and replace. Screw cap back on, this may need to be done more often in weedy areas of the Broads.

You will be given a full demonstration of all of the above essential checks during your handover.

Fuel You will leave the boatyard with a full tank of fuel, normally enough for a two-week cruise. The value of any unused fuel from your fuel deposit will be refunded to you at the end of your holiday.

In the event that a re-fuel is necessary proceed to the nearest boat yard for assistance. Please make sure that fuel is put in the fuel tank, not the freshwater tank. Similarly, ensure that water is not accidentally put in the fuel tank. All deck fittings are clearly labelled.

Oil Pressure If a gauge is fitted, and your oil pressure shows ‘zero’ at normal cruising speed, stop immediately and check your oil level. If the dipstick level is okay and the gauge still reads ‘zero’ seek assistance from the boatyard.

Many boats have an alarm/warning light, which may come on when the engine is being started. This should stop once it is running, if not, stop the engine and contact the boatyard.

Cooling System Most engines are water cooled by a pump, which draws water from the river, circulates it through the engine and then discharges it through the exhaust. Having started the engine, and periodically when cruising, check that water is being ejected from the exhaust. If not, stop immediately as the engine may overheat and possibly seize. If no water is being ejected, check the weed strainer on the cooling water inlet which can get blocked. You will be advised of the best procedure for cleaning the filter on your handover.

Clearing your propeller Occasionally weed may collect around the propeller, slowing the boat. To clear it, put the gear lever into neutral, then into reverse for a few seconds and then ahead for a few seconds. Repeat this several times. If this fails, call the boatyard for advice or assistance. If something more substantial, such as a mooring rope, has become wrapped around the propeller, call the boatyard for assistance. Do not attempt to continue as this can result in serious damage to the engine. NEVER enter the water yourself in an attempt to clear any obstruction.

Keep a clean boat!

Please keep your boat as clean and tidy as possible. Keep the interior and utensils clean, use the mop to wash down the decks cabin tops and sides of the boat. Do not wash down decks while under way.

Please dispose of your rubbish in the designated areas ashore. There are facilities at every boat yard and some public moorings.

24 Hour Service Tel. 01692 672 000

After your holiday, your boat must be handed back by the stated time in a clean and tidy state.

If you return your boat dirty or late, you will be charged.

Leaving a secure boat Every year Norfolk and Suffolk Police deal with thefts from yachts and motor cruisers.

Boats are difficult to secure and relatively easy to break into, but most thefts are by opportunist thieves and can be deterred by a little thought.

The police advise the following precautions: •

Do lock your doors and windows every time you leave your boat and put the canopy up.

•

Do take what valuable items you can with you and leave as little as possible on board.

•

Do place your fishing tackle inside at night and when leaving your boat.

•

Do, if you have a dinghy, put your oars, rowlocks and sails inside at night.

•

Do make sure you can identify your property.

•

Do not leave your valuables on view on tables or in the cockpit.

Please heed the advice in this section and prevent your holiday being spoiled by the loss of your property.

Please contact the police if you see anything suspicious.

Broads Beat The Broads has its own dedicated police officers with special responsibilities for the area, they work closely with the Broads Authority River Rangers on land and water to make the Broads a safer place. In an emergency telephone 999 but for non-urgent calls telephone 101 and ask for Broads Beat.

24 Hour Service Tel. 01692 672 000

24 Hour Service Tel. 01692 672 000

5.

Accident Procedure

5.1 Collision If you are involved in a collision with another craft, please follow this standard procedure: 1.

Stop as soon as you safely can.

2.

Check if anybody has been hurt, if so look after them first.

3.

Inspect both boats and/or property and keep a record of the extent of the damage. Take photographs of any damage to other craft.

4.

Obtain the registration details of the other vessel and the names and addresses of its driver its owner and, if possible, an independent witness.

5.

Do not admit liability, immediately contact the boatyard on 01692 672 000 to report the accident.

Insurance claims will only apply if the boatyard have been informed.

6.

Complete a claim form on your return to the boatyard (whether people have been injured or your boat has been damaged or not).

The terms and conditions on your booking form will fully outline the details of your security deposit and damage waivers.

5.2 Running Aground Aground If you should go aground, first check whether the cruiser is holed and taking in water. If it is, contact the boatyard immediately. If not, attempt to take the boat off by reversing using the engine. Once free, check that the engine cooling water is flowing freely, and that the steering is working normally.

If you cannot free the boat call the boat yard immediately on 01692 672 000 who will check the tide table to see if you can float off at high tide.

Do not attempt to have the boat towed without professional advice. This can be dangerous and expensive if incorrectly undertaken.

5.3 Mechanical Failures If you should have any trouble of any kind with your boat during your holiday, contact the boatyard immediately on 01692 672 000.

Never allow anyone to do repairs without the boatyard’s permission.

24 Hour Service Tel. 01692 672 000

Tow-Boat Emergency Rescue Service - Breydon Water, Gt. Yarmouth, St Olaves Area If you are concerned for your safety or that of your boat due to going aground, engine failure or other emergency situation whilst in the Breydon Water, Gt. Yarmouth or St Olaves area please contact the boat yard immediately on 01692 672 000. Outside office hours please always contact the 24 Hours Service Tel on 01692 672 000.

You will be advised appropriately and emergency service provided if necessary.

Ensure that everyone on board is wearing a life jacket.

Please have the following details ready when you make your call: •

Location and Problem eg. stuck on bank opposite Berney Arms, engine stopped.

•

Name of Your Boat.

•

Your Name.

•

Number of Persons on board.

•

Registration number of the boat (This is on the front page of this Skippers Manual).

Burgh Castle Important - Breakdown Information Broads Authority 24 Hour Moorings at Burgh Castle, upstream from Burgh Castle Marina. If you experience a problem that requires an engineer to attend in this area, please be advised that there is no access by road to these moorings.

Please moor at either The Fishermans Rest or Goodchild Marine.

If you require any further assistance, please telephone Herbert Woods Boatyard on 01692 672 000.

In an Emergency Do not panic. Ensure everyone is wearing a lifejacket. Keep children inside the boat and only go on side or fore deck yourself if necessary.

Navigation Rangers The Broads Authority’s Navigation Rangers patrol the Broads in clearly marked launches. They are there to offer help and advice to holidaymakers and to enforce the byelaws and speed limits. (Be aware, they do have radar guns!) If you have any navigation problems you will be able to get advice from your boatyard or by telephoning Broads Authority River Control on 01603 756056.

24 Hour Service Tel. 01692 672 000

6.

Driving Your Boat

6.1 Starting the Engine 1.

Do not cast off before starting the engine.

2.

Check the stop control has been returned to its run position.

3.

Pull out the control to disengage the gearbox, put the throttle lever to about half power.

4.

If the diesel engine is cold, turn the ignition key to the ‘pre-heat’ position for 35-40 seconds and then on to start. If it is warm just turn the key to the ‘start’ position. Turn the key back to the ‘run’ position once the engine has started.

5.

Stay on the mooring until the engine has warmed up.

6.

Before engaging gears, return throttle lever to ‘neutral’.

6.2 Casting Off When you come aboard, bring the rhond anchor with you – do not throw it aboard from the shore as it may damage the boat or harm your crew. When undoing the mooring ropes, make sure that they are coiled safely on deck and not trailing in the water. This particularly applies to the stern rope as it could become wrapped around the propeller. When you are ready to leave, check that all the crew are aboard, the river is clear and that you will not get in the way of any other boat.

6.3 How to Slow and Stop Always allow plenty of time to stop – you cannot simply brake as you do with a car. To slow down or stop, ease off the throttle and put the lever into neutral. Your boat will gradually slow down and the natural resistance of the water will act as a gentle brake. Engage reverse gear and gradually increase throttle to stop the boat. This will make your stern swing, so be ready to correct it.

6.4 Steering A boat does not steer like a car. Its back end (stern) swings out when you turn the wheel. You should always be aware of what the stern is doing, especially on cruisers with restricted rear vision. A boat is also always under the influence of the wind and tide, and can drift in any direction. You must always be aware of how your boat is drifting, and make allowance for it – it will soon become second nature!

6.5 Reversing When going astern (reversing), the boats steering becomes less effective because there is no flow of water from the propeller onto the rudder.

If the boat goes off the line you intend, gently engage forward gear and use the rudder to correct then resume reversing.

24 Hour Service Tel. 01692 672 000

6.6 Mooring There are miles of free moorings along the banks and rivers and the open Broads, follow these simple rules and you should find you are able to moor your boat quietly and proficiently!

Always take your time, mooring is not a competition and if you rush you may lose control.

Always keep your speed down and approach moorings slowly.

Watch what the tide and wind is doing.

Always allocate your crew specific tasks and make sure that they understand their role.

For more information on Mooring please see the Broads Authority leaflet ‘Mooring’, chapter 15.

Approaching a Mooring

When you see the spot at which you wish to moor, follow these simple pointers: 1.

Start to slow down

2.

Approach the moorings against the tide – if you are not then drive past the spot, and turn around so that you are against the tide. Don’t forget to maintain sufficient power to retain steering control.

3.

As you enter the mooring space, go into neutral and glide in. As you come alongside move the gear lever into reverse and give a few short bursts of the throttle to bring you to a standstill.

4.

Your nominated crew member can then step carefully ashore with the bow mooring rope. Do not jump ashore, as the bank or quay may be slippery or uneven. Tie up the bow rope but not too tightly at first.

5.

Because you have come in against the tide the stern will drift gently in. Tie the stern rope firmly and then retighten the bow rope.

6.

Keep your engine running until you have safely moored up.

24 Hour Service Tel. 01692 672 000

Mooring Stern On You are asked to moor stern on to the bank in boatyard basins, some yacht stations and at Wroxham, Ranworth, Rockland and Womack staithes. Unless signs say that you can, do not moor stern-on on any river.

1.

Stop with the bow opposite the point at which you want to moor

2.

Put the rudder hard over, and give the throttle a few bursts ahead to swing the stern in line with the mooring space.

3.

Go slowly astern, but don’t go too slowly that you lose control of the steering

4.

As your stern approaches the quay, a couple of quick throttle bursts ahead will bring you to a standstill

5.

Your nominated crew member can communicate with you when they are close enough to step ashore and tie up both stern ropes.

6.

Keep your engine running until you have safely moored up.

7.

Sometimes it is easier to step onto the next boat with a rope and pull your boat in, but don’t forget to ask permission from the other boat owner.

8.

If there is a strong crosswind or tide, make allowance for drifting.

Mooring Stern –on next to other craft 1.

Go astern slowly towards the boat alongside which you wish to moor.

2.

As you reach it, a couple of quick throttle bursts ahead will bring you to a standstill.

3.

Your nominated crew member can step aboard the adjacent boat (ask permission first) with the stern rope, pull your boat into position and tie up.

4.

Once the stern ropes are secured, lower the mud weight at the bows to prevent left/right movement.

5.

Keep your engine running until you have safely moored up.

24 Hour Service Tel. 01692 672 000

Double Mooring

Where the river is wide, you may moor two abreast, but do not obstruct the channel. In particular, moor only in a single line near the railway bridge at Reedham as larger vessels need to manoeuvre.

Double mooring is allowed at Broads Authority 24 hour moorings where indicated by signs.

Some things to consider when mooring alongside another boat: •

Only moor alongside a boat at least as large as yours.

•

Please gain agreement from those on board the other boat before mooring alongside.

•

Approach carefully against the tide or river flow and have crew ready with ropes.

•

Put on the short lines to the other boat first and then tie up your boat to the shore as shown above.

•

Remember to take care when going ashore and to wear your life jacket.

•

Please respect other people and be considerate when crossing from your boat to shore.

•

You may be able to negotiate to moor on the inside if the other boat is going to be leaving first and if both boats are of similar size.

•

Please ensure gaps between moored boats are minimised so that the maximum number of boats can be moored alongside.

•

Carbon monoxide from your boats engine could be harmful, be a good neighbour and avoid running your engine when double moored or in a crowded marina, particularly when the air is still.

Anchoring with a mud weight The mud weight allows you to moor in sheltered tide free water, e.g. Salhouse and Ranworth Broads.

When doing this, remember that the boat will swing around the mud weight, as will any other boats with mud weights, so do not choose a place too near other boats or obstructing channels. Do not be afraid to

24 Hour Service Tel. 01692 672 000

pay out a generous amount of rope which allows the mud weight to ‘set’ and prevent drifting. Do not moor up for the night in this way if strong winds are forecast – as you may drift as your mud weight is dragged along with you.

Head up into the wind in the desired place, and bring the boat to a standstill. Make sure the weight is secured by its rope and the rope is attached to the deck cleat/ring at the other end, and then gently lower it into the water so that it does not get stuck in the river bed.

If, when leaving a mooring the mud weight is difficult to lift, pull the rope as tight as possible, secure it to the cleat and, under power, move the boat slowly astern for a short distance. This will free the weight from the mud.

Put the engine into neutral and raise the mud weight. Rinse off the surplus mud by swinging the weight to and fro in the water before stowing it carefully on deck.

Leaving a mooring Assess wind and tide conditions (sometimes referred to as stream or current) and plan on the basis of the following guidance notes. Ensure your crew know their responsibilities. Start the engine and while allowing it to warm up check that the ropes are knot and tangle free, easy to release (from on board the boat if necessary) and not hanging over the side or stern.

1. Leaving with the tide or wind Cast off the stern rope first and stow away. Allow the stern to drift out from the quay or bank. As you cast off the bow rope, engage the reverse gear and reverse into the main stream, when clear, Engage forward gear and proceed.

2. Leaving against strong tide or wind

Adjust the boats position so that the stern rope is as near as possible at 90 degrees to the quay or bank and is easy to release. Cast off the bow rope first. Gently push the bow out as you step aboard (with the rope).

Cast off the stern rope, engage forward gear and steer a shallow angled course away from the mooring.

Too steep an angle, or too much power, may cause your stern to scrape along the quay or hit moored boats.

24 Hour Service Tel. 01692 672 000

3. Wind blowing onto bank and holding you in ‘Springing off’ Cast off stern rope and stow away. Put the rudder hard over towards the bank or quay and go slow ahead on the throttle, gradually shortening the bow rope, as the stern swings out into the river, cast off the bow rope and go astern until well clear . Swing the rudder hard over and proceed.

Remember these are not ‘hard and fast’ rules. There are possible variations depending on the strength of the tide and direction of the wind. The important thing is to assess the conditions and plan ahead.

Turning round in a narrow waterway Your boat will pivot around on its nose if the bow rope is held still. Approach the bank and when you are a few feet away, send someone ashore with a bow rope to hold the bow still. Put the steering hard over towards the bank or quay and engage forward gear at tickover speed. The stern will then swing round and the boat will pivot on its bows.

Turning a moored boat

If you need to turn your boat round in a narrow dyke, this can be done from the shore using the ropes. Be careful always to keep at least one rope to the shore, and use the wind/tide to help you swing the boat.

Don’t try this if the current is too strong.

How to fix mooring ropes The L-shaped rhond anchors which attach to mooring lines are meant for mooring at soft banks where there are no mooring rings or posts.

24 Hour Service Tel. 01692 672 000

How to tie knots There are three basic knots which are suitable for nearly every purpose on your boat.

1.

Round Turn and two half hitches A good knot for tying up to mooring rings or posts. Take one, two or three turns as needed to hold the boat, but don’t use more than two half hitches.

For temporary use and quick release use a Round Turn or a ‘slipped’ half hitch.

2.

Bowline

Used for making a loop in the end of a rope. Two ropes can be joined together by using bowlines. It is also good for tying up to a ring.

3.

Clove Hitch

Commonly used for tying up to a post.

24 Hour Service Tel. 01692 672 000

Points to check when mooring 1.

Hazards

When approaching the bank, watch out for any underwater obstructions, usually marked with red marker posts and for overhanging branches which might damage your windscreen or canopy.

2.

Fenders

Whenever you moor against a quay or made up bank, or double moor against other craft, make sure your fenders are adjusted so they protect the hull from chafing and do not obstruct any heating outlet. Mooring for any length of time in tidal reaches may mean periodic adjustments.

3.

Tide

Make sure there is enough depth of water to prevent you going aground when the tide drops.

Leave enough slack on the ropes to allow for any tidal rise and fall, which will increase as you get nearer to Great Yarmouth.

4.

Dinghy

If mooring stern on, remember to unfasten your dinghy and pull it alongside to avoid crushing it.

5.

Engines

To avoid damage to banks, do not run your engine in gear when moored.

6.

Footpaths

Do not moor up with ropes across a footpath.

24 Hour Service Tel. 01692 672 000

24 hour Mooring A full list of 24 moorings can be found at www.broads-authority.gov.uk/boating/facilities/moorings All Broads Authority moorings allow fishing from the banks, but boats have priority to moor as their licence fee contributes to waterway maintenance. If there are fishermen at designated moorings please be polite and give them time to move their equipment.

Other Moorings A mooring fee is payable at Acle Moorings (Tea Room side of the River), Port of Yarmouth Marina, Burgh Castle Marina, Oulton Broad, Salhouse Broad and Thurne. A number of public houses with moorings charge for their usage overnight. The amount is usually about £5 and in most cases redeemable against purchases in the pub.

Fee Payable Beccles Yacht Station (01502) 712 225 Great Yarmouth Yacht Station (01493) 842 794 Norwich Yacht Station (01603) 612 980 Oulton Broad Yacht Station (01502) 574 946 Boat Yard Moorings This logo means that the boatyard where it is displayed is a member of the Broads hire operators trade association, affiliated to the British Marine Federation, and operating in accordance with the nationally approved Code for the Design, Construction and Operation of Hire Boats.

The following members, operating holiday cruisers or yachts, offer free moorings for visiting members boats, subject to availability.

Brundall

Broom Boats Silverline Marine

Horning

Ferry Marina

Loddon

Maffett Cruisers Pacific Cruisers

Potter Heigham

Herbert Woods

Stalham

Richardsons

Upton

Eastwood Whelpton (no pump outs)

24 Hour Service Tel. 01692 672 000

Wroxham & Hoveton

Barnes Brinkcraft Faircraft Loynes Summercaft

Water is available (normally with a small charge to contribute to costs); toilet pump-out service is available at preferential rates; and diesel fuel can be supplied in the event that you need to refill the tank during your cruise.

Do Not Moor 1.

Where there are red markers – these indicate underwater obstructions.

2.

In the New Cut between Reedham and St Olaves – there are dangerous stakes submerged at high water.

3.

To navigation posts or buoys except in an emergency – these are only for channel markings and not constructed to hold a boat.

4.

To large wooden structures (dolphins) which are for use by ships.

5.

Where notices forbid it.

6.

Lower reaches of rivers, where the current is very strong and the rise and fall of the tide is very large.

24 Hour Service Tel. 01692 672 000

Boatyard Moorings This Logo means that the boatyard where it is displayed is a member of the Broads hire operators’ trade association, affiliated to British Marine, and operating in accordance with the nationally approved code for the Design, Construction and Operation of Hire Boats.

The boatyards featured on the following pages offer free moorings for visiting hire boats, but always subject to the availability of space for boats due to return to that yard for turnaround. Where telephone numbers are given, please check availability of mooring space in advance.

Free 24-hour moorings are available upstream beyond Wroxham Bridge (See pilot advice in Skippers Manual).

WROXHAM AND HOVETON FAIRCRAFT FAIRCRAFT LOYNES LOYNES 01 03 78 07

Downstream of bridge (other than at boatyards shown) a mooring fee will be charged

BARNES BRINKCRAFT 01 03 78 5

SUMMERCRAFT 01 03 78 809 Visiting craft welcome by appointment – but only after 4pm on Friday, Saturday and Monday

Key to symbols Water

Hire Craft Mooring Waste Disposal

Shore power Toilet pump out

HORNING FERRY MARINA 01 9 31111 Side on daytime only – Vacate by 4:30 pm

HORNING Rive

r Bu

HORNING PLEASURECRAFT 01 9 30 14

re

Fuel/pumpout area.

Wait here to be taken round to additional moorings, please do not drive into our marina yourself.

Visiting hire craft welcome but by prior appointment only

POTTER HEIGHAM HERBERT WOODS

Key to symbols Water

Hire Craft Mooring Waste Disposal

Shore power Toilet pump out

ACLE BRIDGECRAFT 01493 750378

UPTON EASTWOOD WHELPTON 01493 750430 Located at end of Upton Dyke, this boatyard has limited space but has free public 24hr moorings available opposite.

Water and waste disposal in the boatyard.

STALHAM RICHARDSONS 01 9 8981

Key to symbols Hire Craft Mooring Shore power Water Waste Disposal Toilet pump out

24 Hour Service Tel. 01692 672 000

7.

Signage and Channel Markers

Advice to Navigators The majority of the Broads are totally accessible, but there are some areas that may need extra care.

Certain sections of the Broads are very shallow and not suitable for yachts and cruisers. However the Broads Authority dredges and maintains channels that are marked by posts, poles, buoys or leading marks.

Keep well within these limits to avoid going aground. Although there may be navigable water outside the channels, this requires local knowledge. If you see someone outside the marker posts do not follow them unless you have this knowledge, they may need less water than you do.

Channel Markers Channel markers are to indicate to boaters where it is safe to proceed within a defined channel, the areas outside of the channel are usually either too shallow for boats or have underwater hazards present, even if you can’t see them. It is therefore most important that you stay within the marked channel. Channels are marked with posts or buoys, with red ones on the left side, and green or black ones on the right side when going up river (away from Great Yarmouth). It works the other way round when heading down river.

Stay clear of the channel markers and stay clear of any isolated yellow markers you may see around the system as they have been positioned where there is a hazard.

Some Broads have channels marked across them and you should stay within this channel, even if you see other boats outside.

Where a channel divides, the post marking the fork will be painted black and yellow and is known as a cardinal marker, you can pass either side of the cardinal marker but do not cut behind. Stay in the marked channel. See Broads Authority advice on channel markers overleaf.

Do not moor to channel markers – except in emergencies.

A red marker post indicates small local obstructions and shallows, give them a wide berth.

Danger Marks At some places notice boards will mark navigational hazards. There are also poles painted red, some surmounted by a red disc which will show more isolated dangers. Keep well clear of these and use your common sense. Inspect carefully any bank to which you wish to moor or approach closely.

Water Ski Signs Signs mark the start and end of water ski areas.

24 Hour Service Tel. 01692 672 000

Channel markers If there are channel markers, stay within the marked channel. In the Broads, markers are usually posts or buoys.

Some broads have channels marked across them. Stay clear of all channel markers and don’t tie up to them. Unless signs indicate otherwise, keep to the right of the channel.

Away from Great Yarmouth

• When travelling downstream towards the sea at Gt Yarmouth you should pass red markers on your right and green markers on your left.

•Travelling upstream (away from the sea at Gt Yarmouth), you should pass green markers on your right and red markers on your left.

Markers show where it is safe to proceed within a channel. Areas outside the channel are usually too shallow or they have underwater hazards, even if you can’t see them.

Shallow water

Safe water

Isolated yellow markers indicate a hazard.

Stay clear of them.

Safe water

Shallow water

Towards Great Yarmouth (downstream)

Shallow water

Safe water

Safe water

A yellow and black marker shows where a river or channel splits in two directions. Pass either side of the marker but don’t cut behind it.

8.

Bridges

Bridges on the Broads must be navigated with caution. When passing under Wroxham and Potter Heigham bridge the pilot service must be used. Particular care should be taken when passing under the lowest and narrowest – Potter Heigham, Wayford, Ludham, Wroxham and Beccles Old Bridge. At all bridges (except the railway swing bridge at Reedham) most cruisers will have to lower their windscreen and canopy. Always remember to make sure that everyone stays in the cockpit or below decks when passing under a bridge – NEVER sit or stand on the cabin top as you could be injured. For more information please see the Broads Authority leaflet ‘Bridges’, chapter 15.

Approaching a Bridge When approaching a bridge, look out for the Broads Authority’s gauge posts. These are clearly visible and show the maximum clearance at the peak of the arch, with measurements given in both metric and imperial. At low bridges a warning board will be shown. If there is more than one arch, always use the one displaying the board, or where a bridge has arrows on it; keep between them when you pass through.

The height of your boat, with windscreen and canopy down, should be shown in your cockpit. If the bridge gauge reads less than this, do not attempt to pass under it. If there is only a narrow clearance margin, use extreme caution.

8.1 Bridge Drill 1.

Do not try and navigate Wroxham or Potter Heigham Bridges without using the Bridge Pilot.

2.

Always lower your canopy and windscreen.

3.

Make sure that everyone on board, particularly children, are in the cockpit or below decks.

4.

Check your dinghy mast is lowered.

5.

Ensure that your top deck is clear of TV aerials etc.

6.

If you are sailing against the tide, give way to craft travelling with it.

7.

Motor cruisers should give way to yachts. Yachts have to lower their masts at fixed bridges and have reserved moorings for this purpose. Please don’t use these moorings and keep well clear of yachts manoeuvring near bridges.

24 Hour Service Tel. 01692 672 000

8.2 Bridges Requiring Extra Care Headroom (at bridge centre) at average water: River Ant

River Bure

River Thurne

River Waveney

Ludham Bridge

2.60m (8’6”)

Wayford Bridge

2.13m (7’0”)

Wroxham Road Bridge

2.29m (7’6”)

Vauxhall Bridge, Gt Yarmouth

2.06m (6’9”)

Potter Heigham New Road Bridge

2.36m (7’9”)

Potter Heigham Old Road Bridge

2.03m (6’8”)

Beccles Old Road Bridge

1.98m (6’6”)

Somerleyton Railway Swing Bridge

2.60m (8’6”)

St Olaves Road Bridge

2.44m (8’0”)

Potter Heigham Old Road Bridge This is one of the most difficult bridges to negotiate, as the centre arch is only 6ft 8in at average high water and the sides fall away sharply into the water at half circle.

You will have been advised on booking whether or not your craft will pass under the bridge, but be aware, this is still often dependant on the suitable state of the tide. You MUST use the Bridge Pilot Service to pass under the bridge.

The Pilot Service is marked with flags and signs as you approach the bridge, the pilot will take you through in either direction. It will help if you arrive at Potter Heigham Bridge about 2 hours before low water, (low tide at Potter Heigham is 3 hours after Great Yarmouth – see your tide table) If your water tanks are full this will help to keep your boat in low in the water.

The decision on whether or not a boat can be taken through is entirely at the discretion of the pilot.

There are often borderline cases due to wind conditions or especially high tide and under no circumstances must you go against the pilot’s advice. Remember that water heights, tide and wind may be different on your return, so always take advantage of the pilot service.

The service is available from Phoenix Fleet boatyard between 8.30am and 5.00pm every day from 1st April (or one week before Easter whichever is earlier) to 31st October, and between 10.00am and 4.00pm weekdays only for the rest of the year (subject to tide and weather). Tel: 01692 670460 or 07990 686097.

Please be aware this is a paid service and is not included in your hire charge.

24 Hour Service Tel. 01692 672 000

Wroxham Bridge When you arrive at Granary Staithe (next to Hotel Wroxham), please contact the Bridge Pilot for assistance. Wroxham Bridge has a low, narrow arch and strong currents, making it challenging to navigate safely. The pilot will guide your boat through the bridge to ensure a smooth and secure passage. Please DO NOT attempt to navigate your cruiser under the bridge on your own.

To arrange the pilot service, call 07392 827322. The fee is £14 each way, payable directly to the pilot. This service is required for the safety of all boaters passing through Wroxham Bridge.

Great Yarmouth At Great Yarmouth there are low bridges which may delay you if the tide is very high. The best time therefore for passing through Great Yarmouth is within one hour before, to two hours after the low water times shown in the tide table – you will have the best headroom under the bridges and your boat will be easier to manage. Slack water (when the current is still at the change of tides) occurs about one hour after the times given.

Be sure to take notice of the three vertical red lights on Breydon Bridge, and the Yarmouth/Acle Road Bridge. Do not continue through if these lights are lit.

Reedham and Somerleyton Swing Bridges As you approach the bridge check the advance bridge height gauge to see if your boat will pass through. If you need the bridge to open give three long blasts on the horn. Whilst you wait for the bridge to open keep a safe distance from it and also from any other boats that are waiting to pass through.

A single red flag being flown at the bridge indicates that it is operational and in service. If two red flags are being flown the bridge is not in service and is in-operable. If this is the case please take note of any signs that are displayed.

24 Hour Service Tel. 01692 672 000

24 Hour Service Tel. 01692 672 000

9.

Locations Requiring Extra Care

9.1 Great Yarmouth Great Yarmouth is the point where the Broads Rivers reach the sea. Here the current is at its strongest and the rise and fall of the tide greatest. Being the largest seaside resort on the Broads, it is a very busy stopping place, as well as being a crossroads and so extra care must be taken.

Study your tide table and the river distances in this manual and plan your arrival in Great Yarmouth to coincide with low slack water. If the weather is windy, telephone the Yacht Station (01493 842794) and ask for the time of low slack water as it can be significantly affected by the wind.

If you are going to stop at Great Yarmouth you should plan your arrival for any time between low slack water and two hours later.

Remember the rise and fall of the tide is particularly noticeable at Great Yarmouth. When mooring up, remember to make allowance for this with the ropes if leaving your boat for any length of time or if you are staying the night at the moorings.

9.2 Crossing Breydon Water Please read the following carefully before attempting to cross Breydon Water. Failure to observe these instructions, which results in the boat going aground or suffering damage, will be regarded as negligent and wilful damage and will not be covered by the damage waiver. If it is necesssary for a rescue or tow boat to be summoned to tow you on Breydon Water you will, at Herbert Wood’s discretion, be charged up to £150 for a boat to attend the incident.

Important Notice A road bridge spans Breydon Water approximately 270 metres from the mouth of the River Bure. This should be approached with caution. If you are coming down the Bure and planning to go up Breydon Water, or, if you are coming down Breydon Water and planning to go up the Bure, you should time your arrival in Great Yarmouth to coincide with slack water. This is the recommended time, but if your boat has a fixed superstructure (i.e outside seating) beware of rapidly rising tide which may prevent you negotiating the bridges. With other types it is quite safe to go through two or three hours after and one hour before, low water.

Keep clear of large commercial vessels on Breydon Water and at the mouth of the River Bure, these vessels are restricted by depth of water. Do not approach or pass under Haven Bridge. Tidal flow around Great Yarmouth can be very strong and there are two bridges to negotiate. At average high water the clearance under these bridges is only about seven feet, so it is not wise to arrive then as there may be insufficient clearance if the water is especially high.

24 Hour Service Tel. 01692 672 000

Going south down the River Bure, the Stracey Arms Wind Pump, (about 7.5 miles from Great Yarmouth) is the last safe mooring place before reaching the Port of Great Yarmouth Marina and Great Yarmouth Yacht Station.

Going north towards Great Yarmouth, the last safe moorings are the Berney Arms on the River Yare and Burgh Castle on the River Waveney. Both of these places are about four miles from Great Yarmouth and Breydon Water.

For further information regarding passing on Breydon Water please contact the Great Yarmouth Yacht station 01493 842 794. Please note the yacht station is only open Easter to November.

9.3 Reedham Ferry Particular care should be taken here if the chain operated ferry is working. You should wait until it has docked before passing to avoid catching the chains with your propeller. Be prepared to obey the instructions of the ferry operator.

At Reedham 1.

Check which way the tide is flowing and always come in to moor against the tide.

2.

Don’t try to turn round within 200 yards of the bridge, especially on the outgoing (ebb) tide, you may be carried into the bridge. Go down stream of the bridge and turn there.

3.

Keep to the right through the bridge. If necessary boats going against the tide should hold back to allow passage of boats going with the tide. Keep out of the way of large vessels passing through the bridge.

24 Hour Service Tel. 01692 672 000

10. Tides Table Tidesand andTide TideTime Table

The Broads’ rivers are tidal and the tide rises and falls twice approximately every 25 hours. Generally the outgoing tide (the ebb) lasts longer than the incoming tide (the flood). At Great Yarmouth, where the Broads flow out the sea, the tidal effect is most noticeable and the rise and fall can be up to 2 metres. Tidal streams near Great Yarmouth can run at around 4mph but as you go further up river the tides are less noticeable.

To Calculate Low Water throughout the Broads It is easy to work out low water at other places – simply add the hours given below to the times of low water at Great Yarmouth Yacht station listed in your tide table:

Acle Beccles Brundall Horning Loddon Ludham Bridge Norwich

2.5 hrs 3 hrs 3 hrs 3 hrs 2.5hrs 3 hrs 3.5 hrs

Oulton Broad Potter Heigham Reedham St Olaves Stalham Wroxham

3.hrs 3 hrs 1.5 hrs 1.5 hrs 4 hrs 3.5 hrs

Please note: The times are ‘clock times’ and have been adjusted for BST. The times shown are approximate – tides are affected by weather and wind conditions. Cruising after dark is forbidden. You must plan your journey so as to be moored one hour before sunset. It saves time and fuel and makes less wash to go with the tide, not against it.

24 Hour Service Tel. 01692 672 000

11. Dinghy Sailing Dinghy sailing is fun and, even if you have no previous sailing experience, the Norfolk Broads is the ideal place to give it a try. The following notes are for guidance, but if this is your first attempt at sailing it is probably a good idea to ask your boatyard for some advice.

Safety Code 1.

Always wear a life jacket even if you are an excellent swimmer.

2.

Once underway, never stand in a dinghy.

3.

When getting in or out, avoid stepping onto the edge of the boat.

4.

Never overload a dinghy – two people is enough.

Sailing your Dinghy For your first sail choose a quiet area where tidal effects are minimal – a Broad is the ideal place.

Initially, keep within the immediate proximity of your cruiser while you are familiarising yourself with the basic points, and before venturing further afield.

Step the mast, fix the rudder and tiller in place and lower the centreboard.

Hoist the sail with the dinghy head on to the wind, haul the sail up to full height, then tighten and fasten the downhaul.

Make sure your main sheet is free, then cast off.

General Hints Beginners and non-swimmers are advised not to sail a dinghy in fresh/strong winds.

Always take off the gaff before lowering the mast; do not stand on the sail when lowered.

If your sail is wet do not cover it up, stow loosely, and hoist to dry when you can.

Never sail with badly set sails.

24 Hour Service Tel. 01692 672 000

Bring your own Dinghy If you are thinking of bringing a dinghy with you on your next holiday, you must inform us before you arrive.

A short toll licence is payable to the Broads Authority, Yare House, 62-64 Thorpe Road, Norwich, Norfolk, NR1 1RY. Tel: 01603 610734. You will need to contact the Broads Authority at least 6 weeks before your holiday and they will send you a licence. Alternatively these can be purchased from reception between March and October.

If sailing on a river, you will make excellent progress with the wind and tide with you, but remember that getting back against the wind and tide can be a long and drawn out process, so think ahead.

If you capsize, don’t panic, and don’t try to swim ashore. Stay with your dinghy and hang on to it to help hold you up.

Towing your Dinghy Fasten your dinghy so that it is only a few feet behind.

Unship the rowlocks before they catch on ropes.

Make sure the mast is lowered and the centreboard is up otherwise they may catch on the ropes too.

When you lower the dinghy mast, stow it so that it doesn’t protrude over the bow or stern.

Never ride in a dinghy when it is being towed, as this can be extremely dangerous.

24 Hour Service Tel. 01692 672 000

12. Fishing The Broads are a great area for fishing and the sport is a very popular past time, particularly at weekends.

However, motor craft can very easily cause disturbances, so please give Anglers consideration at all times.

For more information please see the Broads Authority leaflet ‘Angling’, chapter 14.

Bream, perch, roach, rudd, tench and pike can all be found in the Broads and rod, line and float are the most popular tackle – where the current is strong ledger tackle is most suitable. There are a number of angling shops throughout the Broads in particular at Potter Heigham where Lathams has a dedicated fishing shop stocking live bait.

Certain reaches (which amount to a total of only 8 miles) have been selected to provide the best areas with land access. If you find it necessary to use these reaches before 10am, please cruise at Dead Slow speed and keep well away from the banks being used by anglers. At all times, and in all other places throughout the Broads, boaters are asked to show consideration for anglers. Your co-operation will be very much appreciated.

The reaches are: River Bure - Fleet Dyke (St Benet’s Abbey) to ½ mile upstream of Acle Bridge.

River Thurne – Martham Ferry to Potter Heigham and then down to Thurne Mouth reach.

Close Season No fishing is permitted from 15 March to 15 June inclusive.

Licences The Environment Agency is the controlling body of angling in the Broads and the bailiff’s patrol regularly.

If you are going to fish on the Broads then you must carry a rod licence. A national fishing licence allows anglers to fish with two rods, where by-laws permit, anywhere in England and Wales and licences are available from Post Offices. Under 12’s do not need a rod licence.

A special permit is required to cast out on Horsey Mere from November 1st to February 28th. Applications can be obtained from Buxton Property Management (Fishing), Speedwell House, Lingwood NR13 4ET. Tel. 01493 750102.

Bye – Laws Anglers have responsibilities and should read the Environment Agency Byelaws exhibited around the Broads: •

Fishing (trolling) from moving cruisers, sailing vessels or other powered craft is not permitted.

•

Do not leave litter, fishing line or hooks on riverbanks as these can be lethal to wildlife; please take

24 Hour Service Tel. 01692 672 000

any spare line away with you.

•

Do not leave a rod unattended with its line in the water – birds often don’t see the line and can become entangled.

If you notice any fish showing signs of distress, any unnatural colouration of the water or are witness to any angling related incidents, e.g. fishing illegally, please contact the Enviornment Agency Hotline on: 0800 80 70 60.

If you come across wildlife needing expert attention, RSPCA inspectors can be contacted by telephone on 0300 1234 999 and the RSPB on 01603 715 191.

Boat Hygiene If using maggots or worms as bait, please make sure that they are never taken into the boats living quarters. Keep them secure in proper containers in the outside cockpits, on deck or in the gas cylinder locker.

Never allow maggots to enter the bilge area of your boat.

Where to Fish Providing you carry a rod licence, all tidal banks owned or leased by the Environment Agency may be fished free and are accessible from the river. A guide to angling on the Broads is avaliable at www.broadsauthority.gov.uk Under normal circumstances anglers must give way to boats wishing to moor on Broads Authority 24 hour moorings. There are however some exceptions, where fishing from some moorings may not be permitted at all for part of the year, so please check local signage.

Where signage states that bank fishing is not allowed, it is expected that neither anglers nor boaters should fish from the bank. Boaters can however fish from their boats when moored in these locations.

Please remember that you should never tow fishing lines behind your boat and that there is a closed fishing season from 15 March to 15 June inclusive.

River Ant Downstream of Irstead Church on the right bank for over a mile.

Left bank below How Hill for which the Norfolk County Council issues day tickets.

Left bank below How Hill past Ludham Bridge to the Old Hundred Stream, 600 yards downstream of Ludham Bridge.

River Bure Coltishall Common is the first available bank and it is not until you reach Horning that there is a right to

24 Hour Service Tel. 01692 672 000

land fish.

Half a mile on the right hand bank above and below Horning Ferry provides good fishing for roach and bream.

Fishing platforms on the bank opposite Ferry Inn along the Cockshoot Broad boarded walk.

The Norwich and District Angling Association lease the left-hand bank at St Benet’s Abbey – Day tickets are issued.

From below Ant Mouth downstream for 3 ¾ miles on the right bank to beyond Upton Dyke, the river gets deeper and faster and is excellent for bream.

There is fishing on both banks below Acle Bridge, 1,000 yards on the right bank, 760 yards on the left and further 300 yards above Muckfleet sluice.

Oulton Broad A dinghy is useful for fishing the Broad but there is bank fishing from Nicholas Everitt Park.

River Thurne 4 ¼ miles on the right bank from Martham Broad to 800 yards downstream from Womack Water, and the rest of this bank to Thurne Mouth – Norwich and District Angling Association day tickets are issued.

3 ½ miles on the left bank of Martham Broad to Repps Staithe and 2 miles of the bank on the Candle and Womack dykes.

River Waveney Right bank at Barsham for 2 ½ miles from Shipmeadow to the start of the built up areas of Beccles.

Beccles Council owns the bank from Beccles Yacht Station downstream for some distance; this is available free to individual anglers.

Left bank for ¾ mile upstream of Beccles Old Bridge.

River Wensum Through Norwich there is fishing at Riverside, between Foundry and Carrow Bridge.

River Yare From ½ mile of Strumpshaw Pump, for 1 ½ miles, to downstream of Buckenham Ferry.

400 yards upstream of Cantley Red House.

River Yare on right bank 3 miles downstream from Rockland Short Dyke to 500 yards downstream of Langley Dyke.

All other parts of the navigable water of the Broads are under ‘riparian owners’ control and permission must be obtained before you fish.

24 Hour Service Tel. 01692 672 000

24 Hour Service Tel. 01692 672 000

13. Journey Times Times are a rough guide only. When planning your journey remember traffic, tide and weather may make it take longer.

Ant Mouth

Thurne Mouth

Acle

Stracey Arms Mill

Great Yarmouth

Potter Heigham

Hickling Staithe

Stalham

Barton Broad

2 3/4

3 3/4

4 1/4

4 3/4

5 3/4

7 1/4

5

6 1/4

5 3/4

5

1 1/4

2 1/4

2 3/4

3 1/4

4

5 1/2

3 1/2

4 1/2

4 1/2 3 1/2

1

1 1/2

2

3

4 1/2

2 1/4

3 1/2

3

2 1/4

1/2

1

2

3 1/2

1 1/4

2 1/2

2

1 1/4

1/2

1 1/2

3

3/4

2

1

2 1/4

1 1/4

2 1/2

3

2 1/4

1 1/2

2 1/4

3 1/4

4

3 1/4

3 3/4

4 3/4

5 1/2 4 3/4

1 1/4

3 1/4 2 1/2

River Ant

Horning

1 1/2

River Thurne

Wroxham

Coltishall

River Bure

Northern Broads & Rivers

River Bure Coltishall Wroxham

1 1/2

Horning

2 3/4

1 1/4

Ant Mouth

3 3/4

2 1/4

1

Thurne Mouth

4 1/4

2 3/4

1 1/2

1/2

Acle

4 3/4

3 1/4

2

1

1/2

Stracey Arms Mill

5 3/4

4

3

2

1 1/2

1

Great Yarmouth

7 1/4

5 1/2

4 1/2

3 1/2

3

2 1/4

1 1/2

Potter Heigham

5

3 1/2

2 1/4

1 1/4

3/4

1 1/4

2 1/4

3 3/4

Hickling Staithe

6 1/4

4 1/2

3 1/2

2 1/2

2

2 1/2

3 1/4

4 3/4

1 1/4

5 3/4

4 1/4

3

2

2 1/2

3

4

5 1/2

3 1/4

4 1/2

5

3 1/2

2 1/4

1 1/4

1 3/4

2 1/4

3 1/4

4 3/4

2 1/2

3 3/4

2 1/2 1 3/4

River Thurne 4 1/2 3 3/4

River Ant Stalham Barton Broad

3/4 3/4

24 Hour Service Tel. 01692 672 000

Burgh Castle

St Olaves

Oulton Dyke

Oulton Broad YS

Beccles

Geldeston

4 1/4

3 1/2

4 1/2

5 1/4

4 3/4

4 1/4

5 1/4

5 3/4

6 3/4

7 3/4

1 1/4

2 3/4

2

3

3 3/4

3 1/4

2 3/4

3 3/4

4 1/4

5 1/2

6 1/2

1 1/2

1

1 1/3

2 3/4

2

1 3/4

2 1/2

3

4 1/4

5 1/4

1 1/4

2 1/4

3

2 1/2

2

3

3 1/2

4 3/4

5 3/4

1

1 3/4

1 1/4

3/4

1 3/4

2 1/2

3 1/4

4 1/4

3/4

1/4

1 1/4

2 1/4

2 3/4

4

5

1

2

3

3 1/2

4 3/4

5 3/4

1

2

2 1/2

3 3/4

4 3/4

1

1 1/2

2 3/4

3 3/4

1/2

1 3/4

2 3/4

2 1/4

3 1/4

1/2

2

3 1/4

4 3/4

4

5

5 3/4

River Waveny

1 1/2 2 1/2

*Gt. Yarmouth

8 1/2

Berney Arms

7 1/2

Reedham

6 1/4

Loddon

5 3/4

Cantley

4 3/4

Brundall

5 1/4

Thorpe Green

Norwich YS

River Yare

Southern Rivers & Broads

River Yare Norwich YS Thorpe Green

1/2

Brundall

2

Cantley

3 1/4

1 1/2 1 1/4

Loddon

4 3/4

4 1/4 2 3/4 1 1/2

Reedham

4

3 1/2

2

1

1 1/4

Berney Arms

5

4 1/2

3

1 3/4

2 1/4

1

Gt. Yarmouth

5 3/4

5 1/4 3 3/4 2 3/4

3

1 3/4

3/4

Burgh Castle

5 1/4

4 3/4 3 1/4

2 1/2

1 1/4

1/4

1

St Olaves

4 3/4

4 1/4 2 3/4 1 3/4

2

3/4

1 1/4

2

1

Oulton Dyke

5 3/4

5 1/4 3 3/4 2 1/2

3

1 3/4

2 1/4

3

2

1

Oulton Broad YS

6 1/4

5 3/4 4 1/4

3 1/2

2 1/4

2 3/4

3 1/2

2 1/2

1 1/2

1/2

Beccles

7 1/2

6 3/4 5 1/2 4 1/4

4 3/4

3 1/4

4

4 3/4

3 3/4

2 3/4

1 3/4

2 1/4

Geldeston

8 1/2

7 3/4 6 1/2 5 1/4

5 3/4

4 1/4

5

5 3/4

4 3/4

5 3/4

2 3/4

3 1/4

1 1/2

River Waveney

YS = Yacht Station

2

3

1 1

* = Crossing Breydon Water (timing critical)

24 Hour Service Tel. 01692 672 000

14. Broads Authority Notices The following pages include leaflets from the Broads Authority to help you stay safe during your Broads Adventure Holiday

24 Hour Service Tel. 01692 672 000

• Keep the boat shipshape - trailing ropes

it is charged and know your number.

can trip or tangle and sometimes get caught around the propeller.

Useful numbers Emergencies ............. 999 Coastguard, Police, Ambulance, Fire

Take care refuelling

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056

• Always switch off the engine.

Police ........................... 0845 4564567

• Never refuel while a boat is underway.

non-emergency number for crime and anti-social behaviour

• Fill cans away from your boat.

• During refuelling all naked lights should be extinguished - this includes pilot lights on fridges, etc.

• Hot surfaces can be hazardous so

If you have to telephone in an emergency be as specific as possible about your location. Give: the name of the boat

•

how many people are on board

Rescue

•

the name of the river

• Never enter the water

•

the nearest village

•

any nearby landmarks/post number

•

the nearest 24 hour mooring site this may include a grid reference

to get someone out reach, or throw a rope or anything that will float.

• Remember

the propeller!

Approach carefully.

5k0409

•

appliances should be given time to cool.

W

Help! Try to take a mobile phone, make sure

YS

Clear the decks

ERWA AT

Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

CO DE

Go safely!

Planning your visit

Getting on board

• Always allow for crossing Breydon Water

• Wear a life-jacket and be careful near and

at or close to slack water (one hour after low water) - check tide tables.

• Don’t drink and drive on the water -

judgement is impaired, awareness and reaction times reduced, you’re more likely to trip, slip and fall - and if you fall overboard it’s impossible to swim as well.

you go ashore in the evening • Iftake a torch and spare batteries ... plan your route back, try not to return alone, and remember, due to tides, the water may be higher or lower when you return.

Messing about in boats Boats are an essential part of the Broads, but whether you’re a first-time boater or you’ve been boating all your life, please take care of yourself, your passengers, others on the waterways, the wildlife and the fragile world of the Broads.

The water looks inviting, but it’s a natural place and the water is always cold, whatever the weather. There are underwater plants and other hazards such as obstacles, fast currents and occasionally during very hot weather, blue-green algae may be present.

So the Broads can be a wild and dangerous place…that’s part of its attraction. But like other wild and dangerous things, it’s best to treat it with a bit of respect.

Here’s how…

• The Broads is unsuitable for swimming,

so don’t be tempted even on a hot day.

•

Be aware of areas used by waterskiers - slow down, give them plenty of space and keep a steady course.

• When crossing Oulton Broad during a

powerboat race, stay in the designated area and follow any directions given by the officials.

• Sailing boats have the right of way and can be difficult to manoeuvre so slow down, keep to right hand side unless directed otherwise.

on the water. Always wear a life-jacket for boarding and leaving your boat as well as while it’s underway. It’s much easier to rescue a person wearing a life-jacket and much safer for the rescuer.

• Avoid rocking the boat by jumping on or

off or running and avoid climbing on the cabin roof.

Go boating ... safely • Keep an eye on everyone on board,

particularly children, and avoid sitting on the front of the boat.

• Keep a good lookout.

• Overhead power cables look out, look up!

• Give moored boats, small boats and anglers plenty of space when you pass and reduce your speed and wash.

• Boats don’t have brakes - they take time to slow down and stop so think ahead.

• Keep all people inside whilst going under bridges and mind your heads. You are advised to use the bridge pilot provided at Potter Heigham and Wroxham.

Most hire companies require this.

• Always moor up against the tide or current.

neatly back on the storage rack.

Don’t let the hose fall into the river or on to the ground.

it is charged and know your number.

Useful numbers

• Always use the designated paths when

Emergencies ............. 999

• Please help us keep moorings clean

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056

Coastguard, Police, Ambulance, Fire

exploring the surrounding area.

and tidy, as you would hope to find them. Recycle if possible.

Never leave rubbish on the bank it is unsightly and harmful to wildlife and the environment.

Fishing at moorings • Follow local advice on whether you can fish from your mooring, but remember you need an Environment Agency fishing licence.

• At moorings anglers must give way to boats wishing to moor.

Police ........................... 0845 4564567 non-emergency number for crime and anti-social behaviour

If you have to telephone in an emergency be as specific as possible about your location. Give: •

the name of the boat

•

how many people are on board

•

the name of the river

•

the nearest village

•

any nearby landmarks/post number

•

the nearest 24 hour mooring site this may include a grid reference

• If fishing close to boats, be considerate

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and don’t scatter bait over their decks.

Try using a pole cup to place your bait, rather than a catapult.

• Keep the pathway clear of equipment.

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• At water points, always put the hose

Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

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Mooring

Where to moor

Some mooring rules

Some moorings are in the open countryside, while others have quay rangers and full facilities such as Great Yarmouth and Norwich yacht stations. You’ll find:

• Always wear a life-jacket

• Broads Authority moorings • Parish moorings • Moorings at boatyards • Private moorings Check out any area before you attempt to moor, allowing particularly for the tide which could make your boat difficult to get on or off at low tide. Beware overhead power cables - LOOK OUT, LOOK UP! Do not

moor where instructed not to do so.

Safety equipment

or buoyancy aid when mooring up or casting off.

• Always approach the

• Allow slack in the mooring ropes for rises

and falls in water level due to tidal effect check the ropes regularly.

• If mooring stern on, where permitted, use

your mud weight as added security and to stop the bow swinging around.

mooring against the tide and current. Have your crew and lines ready.

• Take a torch and spare batteries if

• Know your knots and how

• Be careful getting on and off your boat,

to use rhond anchors.

you’ll be returning after dark

especially at night or after drinking alcohol.

• The fittest adult on board should be

• Do not run along moorings - you could trip

• At staffed moorings, please follow the

• Remember - when leaving the mooring -

• Never jump ashore - the ground could

Think of others

the one to moor up.

directions of the quay rangers.

be slippery. Don’t use feet or hands to fend off. Use mooring posts and rings where provided.

on ropes or posts.

WATCH OUT, GIVE WAY!

• Don’t trail mooring lines across footpaths, causing a trip hazard or blocking access for others.

• Only use barbecues on designated lifebuoy

concrete areas and not on wooden quay headings, mooring posts, grassed areas or your boat.

• Please give priority to electric boaters at electric charging points.

• Be considerate - don’t block off access to

canister containing rescue line

facilities or safety equipment.

• Don’t run your engine when moored and safety ladder and chains

don’t cause a nuisance with other noise.

central clearance

it is charged and know your number.

high water normal tide

4.57m 2.29m 3.66m

15' 7'6" 12'

2.13m 2.06m 2.90m 3.96m 3.50m

7' 6'9" 9'6" 13' 11'6"

2.36m 2.03m

7'9" 6'8"

2.60m 2.13m

8'6" 7'

3.05m 10.67m 1.83m

10' 35' 6'

3.05m 4.27m 4.87m 3.05m

10' 14' 16' 10'

4.27m 1.98m 2.40m 4.57m 2.2m 2.60m 2.44m

14' 6'6" 7'10" 15' 7'1” 8'6" 8'

7.32m

24'

NB In all cases, tidal levels can vary considerably and so affect the above figures.

• Arched Bridges – clearance is given at the centre.

•• Canopies, windscreens, etc should be lowered and extra care taken.

••• As references • and •• combined.

• Lift or Swing Bridges

Useful numbers Emergencies ............. 999 Coastguard, Police, Ambulance, Fire

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056 Police ........................... 0845 4564567 non-emergency number for crime and anti-social behaviour

If you have to telephone in an emergency be as specific as possible about your location. Give: •

the name of the boat

•

how many people are on board

•

the name of the river

•

the nearest village

•

any nearby landmarks/post number

•

the nearest 24 hour mooring site this may include a grid reference

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River Bure Wroxham Railway ••• Wroxham Road • Acle around Great Yarmouth •• Yarmouth Acle Road •• Yarmouth Vauxhall • Yarmouth Haven Breydon Fixed Span • Breydon Lifting Span River Thurne Potter Heigham Bypass ••• Potter Heigham Old Road River Ant Ludham •• Wayford River Yare • Reedham Postwick Viaduct •• Thorpe Railway (2 bridges) River Wensum • Norwich Trowse Railway • Norwich Carrow • Norwich Novi Sad Norwich Foundry River Waveney Beccles Bypass ••• Beccles Old Road • Oulton Broad Mutford • Oulton Broad Lake Lothing • Lowestoft Harbour • Somerleyton St Olaves Haddiscoe New Cut Haddiscoe Flyover

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Bridge clearances

Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

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Bridges

As you travel through The Broads, you will probably have to negotiate some of the road or rail bridges. This need not be a daunting task if you follow our guide.

Planning your journey • Check bridge clearances and the tide tables and plan to arrive at a bridge when there is sufficient clearance beneath the bridge to allow your boat to pass through.

• Remember you may need to moor up

somewhere if you need to get your canopy or mast down to clear the bridge.

Great Yarmouth Bridges Always plan to depart or arrive at these bridges at slack water (about one hour after low water at Great Yarmouth Yacht Station). Tide will be less of a hazard and you will have maximum clearance under the bridges.

Bridge pilots Potter Heigham Old Road Bridge All hire boats must use the bridge pilot available 8.30 am - 6.00 pm. Passage depends on tide and weather conditions. tel 01692 670460

Wroxham Bridges Certain hire boats must use the bridge pilot please refer to your boat manual. Make sure the back of your boat is clear of the bridge before you turn.

Measuring up

MAXIMUM HEIGHT UNDER BRIDGE FE E T

5

headroom? (air draught)

6

METRES

1.5 1.75 2.0

7

Make sure you know the headroom (air draught) your boat needs before trying to get under a bridge. This is the distance between the waterline and the topmost part of your boat.

Check the advance bridge gauge or clearance boards to see what clearance you have available and whether your boat will pass through.

Approaching the bridge • Allow plenty of time to get your mast

or canopy down – several bridges have de-masting points for this purpose.

2.25 8

Arched bridges are deceptive and you need to be aware of the width of your boat

2.50

Always line up the centre of the boat with the centre of the arch

Opening bridges Most bridges do not need to be booked in advance. For Trowse Swing Bridge visit www.broads-authority.gov.uk for specific opening times. For Carrow and Novi Sad Bridges (Norwich) telephone Broads Radio Control 01603 756056.

Reedham and Somerleyton Bridges

• Always make sure you and your crew are

If you need these bridges to open, give three long blasts on the horn or call on VHF channel 12.

Bridges will not open for boats clearly able to pass under.

• Be mindful of other river users, but always

A single red flag indicates the bridge is operational and in service.

• At bridges, power driven boats travelling

Two red flags indicate the bridge is not in service and is in-operable. You will also need to take note of any signs.

safely inside the cockpit when going under a bridge - watch your head! try to pass through the centre of the channel when going under a bridge.

against the current or tide should give way to boats travelling with the tide or current.

• Always wear a life-jacket - it could save

it is charged and know your number.

your life. It’s easier to rescue a person wearing a life-jacket and much safer for the rescuer.

Useful numbers Emergencies ............. 999 Coastguard, Police, Ambulance, Fire

• Keep an eye on everyone on board.

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056

• Keep everyone inside the boat or cockpit

Police ........................... 0845 4564567

when crossing Breydon.

non-emergency number for crime and anti-social behaviour

• Keep a good lookout - including behind you.

• Give moored boats, small boats and

anglers plenty of space when you pass.

• Boats don't have brakes - they take time to slow down and stop so think ahead.

• Mind your head! - Keep everyone inside whilst going under bridges.

• Always approach your mooring against the tide or current.

If you have to telephone in an emergency be as specific as possible about your location. Give: •

the name of the boat

•

how many people are on board

•

the name of the river

•

the nearest village

•

any nearby landmarks/post number

•

the nearest 24 hour mooring site this may include a grid reference

• We advise you not to drink and drive on

can trip or tangle and sometimes get caught around the propeller.

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the water - you're more likely to trip, slip and fall - and if you fall overboard when intoxicated it can be more difficult to swim.

• Keep the boat shipshape - trailing ropes

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Go boating ... safely

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Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

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Crossing Breydon Water

Before setting out ...

Don’t just set out after breakfast –

think ahead and plan your journey.

Always keep within channel marked by the red and green posts. NEVER go outside the posts, Breydon is wide but very shallow outside the posts.

channel shallow water/mud

If in doubt, call Great Yarmouth Yacht Station on 01493 842794 or Broads Radio Control on 01603 756056.

© Crown copyright. All rights reserved. Broads Authority 100021573 (2009)

Check the tide tables or BROADCASTER visitor magazine for tidal information – always plan to depart or arrive at Great Yarmouth bridges at slack water (one hour after low water at Great Yarmouth Yacht Station). Tide will be less of a hazard and you will have maximum clearance under the bridges.

This is also the best time to see wading birds.

moorings

1

Mooring for emergencies and de-masting only

Haven Bridge

Bridge Clearance FEET

5

6

METRES

1.5 1.75

7

TAKE CARE HERE Always stay in the channel between the red and green posts.

Remember

Berney Arms PH Berney Arms Windmill

River Yare to Reedham

Shallow water and mud

If you are asked to help anyone in trouble, ask for expert help, don’t try to assist yourself.

(See telephone numbers on back of leaflet.)

River Waveney to St Olaves & Oulton Broad

Be considerate, and to avoid committing an offence reduce your speed and wash when overtaking other boats. Remember there are strict speed limits when you enter the Rivers Bure, Waveney and Yare.

Burgh Castle 24 hr free mooring

No Hire Craft Beyond Here Dangerous tides and North Sea ahead

2.0

There are temporary mooring posts for de-masting both sides of the channel either side of Breydon Bridge 1

North-West Tower

2

1

Have your canopy/screen or mast lowered ready for passing under the bridges (see notes).

Be aware of the rise and fall of the tide (about 2.2 m or 7’) and adjust your ropes and fenders accordingly.

Moor against tide quay ranger help available

3

dangerous currents bridges

Great Yarmouth Yacht Station

Shallow corner - go around yellow post

strong currents outside slack water

Check the weather and visibility before setting out across Breydon – don’t travel if there is poor visibility or strong winds.

River Bure to northern Broads

2.25 8

2.50

Clearance at average high water during the summer is given below but always

check the bridge clearance boards.

The river is narrow and tides can be strong. Lower your canopy in plenty of time. Make sure everyone is down inside the boat.

1 Breydon Bridge 3.96 m (13') Go through the right hand side span.

Navigate between the two arrows on the bridges.

2 Vauxhall Bridge

Stop lights indicate you must not pass through the centre span.

2.06 m (6' 9'')

3 Yarmouth/Acle Road Bridge 2.13 m (7') Stop if three vertical red lights are lit on bridge.

NB In all cases tidal levels can vary considerably and so affect the above figures.

• Keep a good lookout for potential hazards

it is charged and know your number.

and other river users, particularly in heavily used areas and areas designated for competitive rowing. Be aware of potential blind spots for other river users - although you might be able to see them, they might not have seen you.

Useful numbers Emergencies ............. 999 Coastguard, Police, Ambulance, Fire

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056

• If you’re in a group, look where you’re

Police ........................... 0845 4564567 non-emergency number for crime and anti-social behaviour

going and don’t spread across the river.

• Take a torch and spare batteries if you’ll be returning after dark.

• Don’t drink alcohol while out on the water judgement is impaired, awareness and reaction times are reduced, you’re more likely to trip, slip and fall - and if you fall overboard it’s very difficult to swim.

If you have to telephone in an emergency be as specific as possible about your location. Give: •

the name of the boat

•

how many people are on board

•

the name of the river

licence to use the navigable waters of the broads and rivers.

•

the nearest village

•

any nearby landmarks/post number

• Check at the Broads Information Centres

•

the nearest 24 hour mooring site this may include a grid reference

• Private boat owners need a Broads Authority

• Don’t moor mid-channel or on blind corners.

• Don’t fish near power lines LOOK OUT, LOOK UP!

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or the Broads Authority website for launch sites.

Out fishing?

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Out for fun?

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Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

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Rowing

Going rowing?

Competitive rowing

Rowing is a popular pastime in the Broads, whether just for a pleasant trip along the river, a simple means to get to your favourite fishing spot, or as a competitive sport.

There are heavily used racing and coaching areas indicated by these signs.

•

Make sure everyone wears a life-jacket at all times, even for short journeys and ones which you do regularly.

• Let someone know where you are going • Wear sensible shoes and clothing.

• Supervise children.

• Take care getting in and out of the boats step to or from the middle. Don’t rock the boat.

• Don’t overload your boat and distribute weight evenly.

• Please follow the rules of the river and stay on the right hand side of the river.

Thorpe St Andrew

• Be courteous when entering other

designated water sports zones, and if possible train at alternate times.

• Be aware of people fishing and be considerate when passing them.

Brundall

Whitlingham

Trowse Swing Bridge

er

Yare Bramerton

Surlingham Broad Surlingham

Oulton

• All rowing boats and coaching craft

must be lit at all times during restricted visibility and after sunset and before sunrise.

Postwick Viaduct

Somerleyton Swing Bridge Somerleyton

a RW

and when you are safely off the water even for short journeys.

Norwich

v Ri

Remember:

All rowing boats and coaching craft must follow the Broads Authority Byelaws and Amateur Rowing Association Water Safety Code, but here are a few points to help all navigation users:

waterskiing area

ve ne y

Mutford Bridges Oulton Broad & Lock

Waveney River Centre

e R Waven

y

Rowing boats can be hired from a variety of places throughout the Broads - look in the Broadcaster visitor magazine or the Broads Mini-Guide or visit the Broads Information Centres.

There are several rowing clubs located around Norwich, Beccles and Oulton Broad. If you would like to find out more, contact the Amateur Rowing Association on 0870 060 7100 or www.ara-rowing.org.

competitive rowing area

• Allow plenty of space when overtaking motor boats.

Beccles New Bridge

Old Bridge

Riv

Beccles

er

Wa ve

ney

Plan ahead when approaching a bridge.

Always lower your mast well beforehand. Most bridges have moorings reserved for de-masting.

it is charged and know your number.

Useful numbers Emergencies ............. 999 Coastguard, Police, Ambulance, Fire

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056

Mind your head and keep everyone inside when going under bridges.

In most situations give way to boats sailing against the wind, but at bridges, always give way to any boat travelling with the tide.

Police ........................... 0845 4564567 non-emergency number for crime and anti-social behaviour

If you have to telephone in an emergency be as specific as possible about your location. Give: the name of the boat

Most hire companies require you to use the bridge pilot at Potter Heigham. At Wroxham certain hire boats must use the pilot - please refer to your boat manual.

•

how many people are on board

•

the name of the river

•

the nearest village

•

any nearby landmarks/post number

Swing bridges will open for you but you may have to wait. If two red flags are shown the bridge is in-operable and you may need to lower your mast.

•

the nearest 24 hour mooring site this may include a grid reference

Plan ahead for crossing Breydon Water at Great Yarmouth Have your boat ready for the bridges well before you get there. Arrive at the mouth of the River Bure at slack water (about one hour after low water at Great Yarmouth Yacht Station).

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•

Bridge pilots

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Bridges

Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

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Sailing

Sailing on The Broads Sailing is a quiet and environmentally friendly way of enjoying The Broads. Day boats and holiday boats are available and it’s also a great place to learn to sail. If you are using your own boat you must have a Broads Authority boat licence.

More info from Broads Information Centres at Beccles, Hoveton, Potter Heigham, Ranworth, Toad Hole Cottage and Whitlingham Visitor Centre or www.broads-authority.gov.uk.

Getting ready • Going out on your own? Let someone

know where you are going, when you are likely to return and when you are safely off the water.

• Always wear a life-jacket both in and

around your boat and especially while it’s under way. It’s much easier to rescue a person wearing a life-jacket and much safer for the rescuer.

• If you are likely to come into contact with

the water, beware of Weil’s disease (leptospirosis). Cover all cuts and grazes with waterproof plasters. Weil’s disease is a very rare but serious infection with flu-like symptoms. If you have any concerns seek medical advice immediately.

• A tidy boat is a safer boat - avoid trip

hazards and keep all ropes coiled neatly.

Out on the water

Hazard markers

• Keep an eye on

A red marker may be marking a group of hazards rather than a speciific point.

Always pay attention to warning signs on the bank. Beware of shallows and take extra care in periods of very high water as you may not be able to see the riverbank.

• Be aware of potential

Mooring up

everyone on board, particularly children.

Keep a good lookout and remind others on board that they should too. blind spots for others although you might be able to see them, they might not have seen you. Plan manoeuvres accordingly.

• Always stay on the right hand side of the river or channel whenever possible, but remember it might be more shallow than you expect on the inside of the bends.

• Give clear instructions to those on board

and make them aware of potential hazards on board such as winches, booms, etc.

• Some Broads users don’t know much

about sailing, so keep an eye on other boats and plan ahead. If they seem unsure what to do, give clear instructions.

• In a potential collision situation you have a

duty to avoid the collision even if you have right of way.

• Be aware of overhead power cables - look out, look up!

Keep clear of banks, buoys, channel markers and red hazard markers.

• Always moor up against the tide, current

and wind, and wherever possible on a windward shore. At staffed moorings, please follow the directions of the quay rangers.

• Anglers should not obstruct boats at

moorings or de-masting points, but give them time to move their gear.

• Never jump ashore - the ground could be slippery. Do not run along the moorings.

• If mooring stern on, use your mud weight as

added security and to stop the bow swinging.

• Do not trail mooring lines across footpaths, causing a trip hazard or blocking access.

• Allow slack in mooring ropes for changes in

water level due to tide - check ropes regularly.

• If you go ashore in the evening, take a

torch and spare batteries. Plan your route back, try not to return alone and remember, due to tide, the water may be higher or lower than before.

• You may only fish at the discretion of the

it is charged and know your number.

landowner and you could be trespassing if you do not have permission.

Useful numbers Emergencies ............. 999

• When picking your fishing spot, be mindful

Coastguard, Police, Ambulance, Fire

of other river users. Pick a spot where approaching boats can see you.

Problems/advice ....... Broads Radio Control Broads Authority 01603 756056

• If fishing close to boats, be considerate

Police ........................... 0845 4564567

and don’t scatter bait over their decks.

Try using a pole cup to place your bait, rather than a catapult.

• Keep your distance from moored boats and respect their privacy.

• Remember it is an offence not to give way to boats trying to moor up. This applies particularly to boats under sail and electric boaters wishing to use the electric charging points.

• Always keep the pathway clear of equipment for footpath users.

non-emergency number for crime and anti-social behaviour

If you have to telephone in an emergency be as specific as possible about your location. Give: •

the name of the boat

•

how many people are on board

•

the name of the river

•

the nearest village

•

any nearby landmarks/post number

•

the nearest 24 hour mooring site this may include a grid reference

★ Wildlife in distress - tel RSPCA 08705 555999 ★ Environmental incidents such as pollution or unusual numbers of dead fish tel Environment Agency 0800 807060

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Recycle it!

Try to recycle your rubbish if possible.

Never leave your rubbish on the bank, as it is unsightly and harmful to wildlife and the environment.

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Fishing from land

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Further information, Byelaws and Better Boating DVD available from the Broads Authority, Dragonfly House, 2 Gilders Way, Norwich NR3 1UB tel 01603 610734 fax 01603 756069 broads@broads-authority www.broads-authority.gov.uk

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Angling

Going fishing?

The Broads is a very good place for angling and following these simple hints will help you enjoy it.

Remember that to fish in The Broads you need a current Environment Agency licence, available from post offices or the Environment Agency website.

In general there is a closed season on all rivers and broads for coarse fishing from 15 March to 15 June inclusive. Do not fish during this period. Local byelaws also apply.

To find out more about angling in The Broads, try the following places: Broads Information Centres: Beccles tel 01502 713196 Hoveton tel 01603 782281 Ranworth tel 01603 270453 Broads Authority tel 01603 610734 Environment Agency tel 08708 506 506 www.environment-agency.gov.uk Contact details for licensed and qualified coaches in Norfolk and Suffolk: National Federation of Anglers www.nfadirect.com Professional Anglers Association www.paauk.com

Take care of yourself

Out on the water

• Don’t fish near power lines -

• Always wear a life-jacket.

LOOK OUT, LOOK UP!

• Wear appropriate footwear and be careful of slippery surfaces close to the water.

• Clean your hands with antiseptic wipes before eating and drinking.

• Beware of Weil’s disease (leptospirosis) -

cover all cuts and grazes with waterproof plasters. Weil’s disease is a very rare but serious infection with flu-like symptoms.

If you have any concerns seek medical advice immediately.

Take care of your gear

• Take a mobile phone and let others know

where you are going and when you come back - especially if you are out on your own.

• Watch your speed and wash.

• Be considerate where you moor up and don’t be a navigation hazard.

• Never tow your keep net.

• You can fish from any moored motorised boat but it is an offence to fish from any moving motorised boat.

• Ask permission if you need to board a boat

• Make sure your mooring lines do not

• If you accidentally get your hook caught in

• Remember, it is best not to drink alcohol

to retrieve any gear.

a boat’s mooring ropes or in overhanging branches, please make sure, wherever possible, to remove the hook and don’t leave it to possibly end up in someone’s hand or face.

• It is an offence to leave your rod or pole

unattended. It is also harmful to any fish that might be on the hook and to passing wildlife.

• Think of the wildlife and don’t throw away any line or weights. If you find any discarded tackle, please dispose of it responsibly.

obstruct the path.

while out on the water.

If travelling or anchored at night (private boaters only) always comply with the navigation byelaws and display the correct lights.

15. Gas Safety Inspection

24 Hour Service Tel. 01692 672 000

16.1 Towns & Villages

Acle

The pretty village of Acle is situated on the River Bure half way between Potter Heigham and Great Yarmouth. The village originally grew as a fishing village as in Saxon times all of the land between Great Yarmouth and Acle was below sea level so Acle was on the coast. During Roman times the village grew into a major trading port at the head of a large estuary, eventually the estuary silted up and rivers were formed in the channels created by peat digging.

Moorings are located at Acle Bridge where you will find a fantastic pub. From the moorings there is a footpath that will take you into the heart of the village, approximately 1 mile. Just upstream from Acle Dyke you will find visitor moorings at Mill House Farm, an overnight charge does apply.

The village itself is well equipped with a convenience store, post office, butchers, medical centre, dentist, veterinary, bank and a pharmacy. You will also find coffee shops, takeaway restaurants and a pub.

Acle is great for walking being one of the gateways to the North Burlingham woodland walks through woods, orchards and open fields. There are also a number of circular walks which take in the surrounding countryside. A popular route starts in Acle and follows the River Bure north past Clippesby Drainage Mill and on to the village of Upton before crossing the fields past the church at Fishley and returning to the start.

Regular trains run from Acle railway station to Norwich and Great Yarmouth.

For more information on Towns and Villages around the Norfolk Broads visit www.herbertwoods.co.uk/ norfolk-broads/towns-and-villages/

24 Hour Service Tel. 01692 672 000

16.1 Towns & Villages

Coltishall

Coltishall is a peaceful Broadland Village on the banks of the River Bure. If arriving by boat use the bridge pilot to pass under Wroxham Bridge and leave the hustle and bustle behind as you cruise up the tranquil waters of the River Bure.

Historically Coltishall was the centre of the malting industry and many Norfolk Wherries were built here.

Nearby, RAF Coltishall was an important base for Jaguar fighter bombers during WWII. The base closed in 2006 and is now an enterprise park.

The River Bure continues north towards Aylsham, however since 1912 navigation for powered craft ends at Coltishall. Navigation further north closed as a result of the 5 locks, Coltishall & Horstead, Buxton, Oxnead, Burgh and Aylsham being washed out during the great flood of 26th August 1912.

The picturesque staithe is located a mile from the village centre next to Coltishall common, a large expanse of grass perfect for games, dog walking or a riverside picnic.

Two pubs and a convenience store with Post Office are adjacent to the staithe and the thatched church of St John is easy walking distance. Head into the village to find further eating options and shops.

From Coltishall lock walk along the riverside footpath to the village of Horstead where you can find another pub and Farm shop & Deli.

For more information on Towns and Villages around the Norfolk Broads visit www.herbertwoods.co.uk/ norfolk-broads/towns-and-villages/

24 Hour Service Tel. 01692 672 000

16.1 Towns & Villages

Great Yamouth

At the end of the River Bure Great Yarmouth with its miles of golden sandy beach is one of Norfolk’s premier sea-side resort. Enjoy the traditional seaside amusements at Britannia or Wellington Pier, take a donkey ride along the beach or take a boat trip to see the Seals at Scroby Sands – boats leave from the shore between the two piers. Deckchairs are available to hire on the beach and buckets and spades are sold in abundance.

Marine Parade is the heart of Great Yarmouth’s seafront. Visit the Pleasure Beach with its thrilling rides, enjoy a round of adventure golf at Pirates Cove or discover the amazing miniature world of Merrivale Model Village. Children can enjoy the rides at Joyland fun park or find Nimo & Dory at the SeaLife Centre.

Away from the beach you can learn about Great Yarmouth’s fascinating history at the Time and Tide Museum or enjoy one of the amazing performances at the Hippodrome Circus.

For shopping Great Yarmouth boasts a covered market 6 days a week, which sells a wide range of fresh produce, takeaway food, clothes and household goods. As well as an open air market, on Wednesdays & Saturdays, which stocks everything from jewellery to DIY tools. Alternatively browse the shops on Regents Rd or head to Market Gates shopping centre.

Regular trains to & from Norwich depart from Great Yarmouth railway station.

For more information on Towns and Villages around the Norfolk Broads visit www.herbertwoods.co.uk/ norfolk-broads/towns-and-villages/

24 Hour Service Tel. 01692 672 000

16.1 Towns & Villages

Horning

The pretty riverside village of Horning sits on the northern bank of the River Bure and is home to a good selection of pubs, restaurants and shops. Follow the footpath two miles out of Horning (12/12A buses except Sundays) to BeWILDerwood, a tree house adventure park suitable for all ages. Based on the Boggles and Twiggles children’s books it offers tree houses, zip-wires, a ‘sky maze’ and boat trips. Just watch out for the Crocklebogs!

Hire bikes from Broadland Cycle Hire, also located at BeWILDerwood, and explore the winding lanes around Horning or follow the Three Rivers Way cycle path to Hoveton & Wroxham. They provide bikes for all ages and even supply helmets, maps and locks.

Stroll out of town and visit the picturesque church of St Benedict or climb aboard the Southern Comfort paddle boat for a guided trip to Ranworth Broad.

Horning Sailing Club offers rowing boats for hire and also runs the annual Three Rivers Race at the beginning of June, one of the most notable and challenging sailing events on the Broads.

Moorings can be scarce during the height of the season so make sure to get in early, alternatively customers booking a table at The Swan Inn can reserve moorings in advance.

For more information on Towns and Villages around the Norfolk Broads visit www.herbertwoods.co.uk/ norfolk-broads/towns-and-villages/

24 Hour Service Tel. 01692 672 000

16.1 Towns & Villages

Wroxham & Hoveton

Wroxham to the east of the River Bure is often referred to as the ‘Capital of the Broads’ it was here that recreational boating on the Broads began, when John Loynes started the first hire boat firm at the end of the 19th Century. Business soon developed and the Roy brothers opened a grocery store to supply holiday makers with the necessary provisions before they embarked on their holiday.

Today Wroxham and adjacent Hoveton are a thriving hub of activity and you will find plenty of options for shopping, eating and drinking.

Take a trip on the Bure Valley Railway, a 15 inch gauge steam railway which runs between Wroxham and Aylsham or visit Wroxham’s Miniature World which is the largest indoor modelling attraction in the UK, with some of the largest model railways in the world on permanent public display. 2 miles out of town on Tunstead Road is Wroxham Barns, where you will find shops, cafe & restaurant, crafts, a junior farm, children’s fun fair and 18 hole adventure golf.

Wroxham is also a great place to stop if you fancy a trip in to Norwich as there are regular buses and trains between here and the city.

For more information on Towns and Villages around the Norfolk Broads visit www.herbertwoods.co.uk/ norfolk-broads/towns-and-villages/

24 Hour Service Tel. 01692 672 000

16.1 Towns & Villages

Ranworth

Overlooking Malthouse Broad, Ranworth is a delightful Broads village. Moor at the staithe and enjoy a walk along the board walk to Norfolk Wildlife Trusts floating wildlife centre which has panoramic views across Ranworth Broad. Here you can learn more about the unique wildlife of the Broads and view great crested grebes, cormorants, marsh harriers and the occasional kingfisher. The board walk passes through woodland and reed bed habitats full of interesting plants and woodland birds. During summer keep your eyes peeled for Swallowtail butterflies and Norfolk hawker dragonflies.

Ranworth’s other attraction is St Helen’s church, otherwise known as the ‘Cathedral of the Broads’. Climb the 89 steps, two ladders and a trap door to enjoy the panoramic views from the top of church tower.

Completed in its present form by about 1450, the church is home to one of the finest rood screens in England. The Ranworth Antiphoner is also on display inside the church and comprises 285 vellum pages of writing and illustrations.

Ranworth is popular with boating visitors year round and mooring spaces on the staithe fill up quickly.

Boats often mud weight off shore waiting for a mooring to become available. Facilities on the staithe include water, electric hook up and refuse disposal. Please be aware there is a small charge to moor here.

For more information on Towns and Villages around the Norfolk Broads visit www.herbertwoods.co.uk/ norfolk-broads/towns-and-villages/

24 Hour Service Tel. 01692 672 000

16.2 Suggested Itineraries Explore our curated itineraries filled with must-visit spots and exciting activities to make your holiday unforgettable!

Please be aware we strive to keep the information in our itineraries current and accurate. However, we recommend verifying details with your chosen destinations, restaurants, and attractions before your visit to ensure the most up-to-date information.

7 Nights | Potter Heigham, Stalham & Gt Yarmouth Day 1 Departing Herbert Woods at Potter Heigham turn right onto the River Thurne, cruising past pretty riverside cottages and open marsh land until you reach Thurne Mill turn left into Thurne Dyke for your first nights mooring.

Day 2 Rejoin the river Thurne, heading to Great Yarmouth via the River Bure, passing Acle Bridge and nine drainage mills. Stop at Stokesby or Stracey Arms Windpump for refreshments.

Arrive at Great Yarmouth Yacht Station during outgoing tide, allowing for tide changes when mooring (Mooring Fee applies overnight). A 20-minute walk from the Yacht Station leads to Britannia Pier, offering attractions like Pleasure Beach, Amusements, and Time and Tide Museum.

Day 3 Upon leaving Great Yarmouth be sure to take notice of the three vertical red lights on Breydon Bridge, and the Yarmouth/Acle Road Bridge. Do not continue through if these lights are lit and always check the gauge at the side of the bridges to ensure you have enough clearance to pass underneath.

Cross Breydon Water, making sure you stay between the channel markers. Once at the other side, keep left to moor at Burgh Castle and visit the Saxon Shore fort. You can choose to stay here for lunch or continue on a bit further to St Olaves. On leaving St Olaves, turn sharp right to take Haddiscoe New Cut up to Reedham for your overnight mooring.

Day 4 Leave Reedham, follow the River Yare to Breydon Water, checking the tide for low, slack water. If necessary, wait at Berney Arms before crossing. Cross and follow the River Bure to Thurne Mouth, turn left, then right onto the River Ant after St Benets Abbey. Moor at Ludham Bridge, dine at the Dog Inn or enjoy pastries from Dollie’s Bakery.

Day 5 Pass under Ludham Bridge to How Hill for a guided river trip on the Electric Eel and environmental learning. Then, head north to Barton Broad, with a stop at Neatishead, and continue to Stalham to moor overnight at Stalham staithe. Visit the Museum of the Broads, ride the steam launch ‘Falcon’, and explore Stalham village with a Tesco, pubs, and lots of takeaways.

Day 6 On your final day, explore the River Bure from Ant Mouth to Wroxham. Visit Ranworth Broad for wildlife insights at the Norfolk Wildlife Trust visitor centre, or climb St Catherines church for broad views. Alternatively, moor at South Walsham Broad and visit Fairhaven Woodland Water Garden.

Return to Thurne mouth by mid-afternoon, turn left onto the Thurne and then left into Womack Water for overnight mooring. Watch for Hunters Yard on the right, home of the Wherry ‘Albion’

Day 7 Depart Womack Water and return to Herbert Woods.

7 Nights | Potter Heigham to Norwich Day 1 On leaving the boat yard head down stream on the River Thurne until you reach the village Acle, home to the Bridge Inn and Hermitage Restaurant. Overnight mooring is available at Acle Bridge.

Day 2 Pass under Acle Bridge and carry on down the River Bure towards Stokesby and the Ferry Inn. Be sure to leave Stokesby two hours before low water at Great Yarmouth in order to arrive there at slack water. The harbour master will be on hand to help you moor up on your arrival at Great Yarmouth Yacht Station. Make the most of your day at the coast with a trip to SEAlife, The Pleasure Beach or to watch one of the many summer variety shows.

Day 3 Before leaving Yarmouth make sure you check the height gauge beside Yarmouth Bridge to ensure there is enough headroom to pass underneath. Follow the posts to your right under the second and third bridges and cross Breydon Water to join the River Yare. Fork right towards the Berney Arms and continue for approximately 90 minutes to Reedham.

Moor up along the Quay and take advantage of the pubs and shops to stock up on any supplies.

Days 4 & 5 Head up stream towards Bramerton calling into Surlingham and Rockland Broads before stopping at Bramerton Woods End for lunch. After lunch carry on towards Norwich passing under Thorpe Bridge. Moor up at the Norwich Yacht Station and spend a day enjoying the delights of the city.

Day 6 Leave Norwich and retrace the route back through Reedham and moor at Burgh Castle, located at the entrance to Breydon Water. While away an hour exploring the ruins of the Roman fortifications.

Day 7 We recommend you leave Burgh Castle half an hour before low water at Yarmouth to ensure clearance under Yarmouth Bridges. Head upstream to Stracey Arms Mill, which is well worth a visit and then continue upstream to join the River Thurne which will take you back to Potter Heigham. Thurne Dyke is the ideal spot for your last night as it is only an hour’s cruise from the boat yard.

Please note that outside the main season (Nov – Easter) you may not be able to moor at Great Yarmouth or Norwich.

4 Nights | Potter Heigham to Barton Broad Day 1 Turn right out of Herbert Woods and head down the River Thurne past Thurne Dyke Drainage Mill.

At Thurne Mouth turn right onto the River Bure and travel up stream until you reach St Benet’s Abbey, where you can stop and visit the ruins.

On leaving St Benet’s turn left immediately on to Fleet Dyke and continue to South Walsham Broad where you can moor for the evening.

Day 2 Before leaving South Walsham you may like to pay a visit to Fairhaven Woodland Water Garden and explore the rich wildlife and eclectic mix of native and cultivated plants.

On leaving Fleet Dyke turn left to re-Join the River Bure, travelling upstream until you reach Ranworth Broad on your left. There are free moorings at the Staithe where you can walk into the village, go to the top of the church tower or access one of the many nature trails.

After Lunch continue along the River Bure past the village of Horning until you reach Salhouse Broad, your second nights mooring. Spend the afternoon exploring the Broad by bike or canoe or take the short walk to Woodfordes for a Brewery Tour whatever you do be sure to look out for the ice cream boat!

Day 3 On leaving Salhouse Broad turn right onto the River Bure travelling downstream this time, if you need to pick up any supplies make a quick stop in Horning, before continuing on the River Bure.

Just before St Benet’s Abbey turn left on to the River Ant, pass under Ludham Bridge and continue upstream to Barton Broad. Use your mud weight and moor up in the middle of the Broad for a leisurely lunch before making your way back downstream. Stop off at How Hill to discover the unique environment of the Broads.

Depending on how early you want to start on Day 4 you could moor for the night. It is approximately 2 hours from How Hill back to Herbert Woods. Alternatively continue downstream following the route back to Potter Heigham, to moorings at Womack Water, where you are able to walk into Ludham Village where you can visit St Catherine’s church. The village is also home to an excellent Deli at Throwers and the Kings Arms Pub. Womack water is approximately 40 minutes from Herbert Woods.

Day 4 On leaving your mooring continue downstream, re-joining the River Bure and turning left at Thurne Mouth to return to Potter Heigham.

4 Nights | Potter Heigham to Great Yarmouth Day 1 To Stokesby. Turn right out of Herbert Woods on to the River Thurne. Continue straight ahead on to the River Bure when you reach Thurne Mouth, passing Upton Dyke and under Acle Bridge until you reach the pretty village of Stokesby. Free moorings can be found by the car park or you can moor in front of The Ferry Inn for a small fee.

For those with children a small children’s play area is available on the village green. Alternatively relax and celebrate your first night on the Broads with a drink at The Ferry Inn.

Day 2 After breakfast, head down the River Bure, stopping at Stracey Arms Wind Pump for its historical display. Then, reach Gt Yarmouth, moor at the Yacht Station, and walk 20 minutes to the seafront for recommended Fish & Chips at HMS Hinchinbrook on Marine Parade.

Explore Yarmouth’s attractions like the SeaLife Centre, crazy golf, Pleasure Beach, Time and Tide museum, or relax on the beach. Enjoy evening fireworks every Wednesday in summer, and choose from numerous pubs, bars, and restaurants. The Hippodrome and Britannia Pier offer shows yearround.

Day 3 Acle. Depending on how much fun you’re having you might wish to stay another night in Yarmouth.

If you do the next two days can be combined into one.

When you are ready, retrace your route back up the Bure to the village of Acle. Mooring is available just after Acle Dyke and outside the Bridge Inn and (fees apply). Take the short walk into the village and visit the part thatched, round towered St Edmunds church which dates back to the 15th century.

The Bridge Inn serves good quality pub food, they also have a large children’s play area.

Day 4 Thurne. Depart Acle heading up river, turn left at Thurne Mouth, on to the River Thurne. Stop off at St Benet’s Abbey and explore the ruins, before turning left into Fleet Dyke. Mooring is available alongside the river and from here you can follow the footpath to the village and Fairhaven Woodland Water Garden. Call in for Lunch at their tea room before exploring the beautiful gardens.

Depart South Walsham via Fleet Dyke, turn right onto the Thurne, then left at Thurne Mouth towards the boatyard. For your final night’s mooring, choose either Thurne dyke on your right or continue to Womack Water for moorings at the public staithe or Womack Island.

Explore the village by bike, cycle hire is available from Riverside Stores or stretch your legs on our Thurne Walk.

Day 5 Re-join the River Thurne for the short cruise back to Herbert Woods.

3 Nights | Potter Heigham to Horning Day 1 After leaving the boat yard at Potter Heigham head down the River Thurne and turn right in to Womack Dyke continue until you reach the village of Ludham at Womack Water, where you can visit the medieval church and enjoy a pint in the Kings Arms.

Day 2 Re-join the River Thurne and continue down to Thurne Mouth where you will turn right onto the River Bure, continue upstream to St Benet’s Abbey, where you can stop and visit the ruins.

Continue along the River Bure and turn left into Fleet Dyke continue along South Walsham Broad. Moor up and take a walk up to Fairhaven Woodland Water Garden and the village South Walsham.

Day 3 After breakfast re-join the River Bure and continue along to Ranworth Broad, There are free moorings at the staithe where you can walk into the village, go to the top of the church tower or access one of the many nature trails.

After lunch continue along the River Bure until you reach the village of Horning, moor up for the night at either the Ferry, Swan or New Inn and enjoy the delightful shops, gallery and restaurants.

Day 4 After breakfast make your way back to Herbert Woods along the River Bure and River Thurne, it is approximately 2hrs cruising from Horning to Potter Heigham.

3 Nights | Potter Heigham to Coltishall Please note that this itinerary is only suitable for cruisers that will fit under Wroxham Bridge.

Day 1 After picking up your cruiser head down the River Thurne, turn right at Thurne Mouth on to the River Bure, Past the ruins of St Benets Abbey and continue straight on until you reach the village of Horning. Moor at one of the many riverside pubs or take advantage of the free Moorings for Herbert Woods boats at Ferry Marina (watch out for Harry the Heron). wander into the village and enjoy a drink overlooking the river. If you don’t fancy cooking on board there are plenty of choices for places to eat and drink.

Day 2 On leaving Horning Continue up the Bure Calling into Wroxham Broad on the way. Stop for lunch in Wroxham and take a visit to Wroxham Miniature Worlds or Wroxham Barns. Stock up on any supplies at Roys before continuing under the bridge (remember to use the bridge pilot) to Coltishall. Mooring at the village green and enjoy a game of football or rounders before the sun goes down. Head to The Kings Head or Rising Sun for delicious local food.

Day 3 Leave Coltishall and retrace for way back down the Bure. Pass through Wroxham and Horning stopping, if required, for picnic supplies before making your way to Ranworth Broad for lunch. If possible moor at the staithe and visit the NWT visitor centre, or climb the spiral Staircase to the top of the church for spectacular views of the Broads. Alternatively drop your mud weight and enjoy lunch on board. After leaving Ranworth make the short trip around to South Walsham Broad for your final night moorings.

Day 4 In the morning turn right out of South Walsham Broad re-joining the River Bure. At Thurne Mouth turn left onto the River Thurne and continue past Thurne drainage Mill and past the riverside cottages until you arrive back at Herbert Woods. Cruising time from South Walsham to Potter Heigham 1.5hr.

24 Hour Service Tel. 01692 672 000

17. WIFI Information

For WiFi while you are in the marina, you can use “Herbert Woods Public” and the current password will be in your pre arrival email.

If your boat has WiFi on board the information is:

Network Name: Password:

24 Hour Service Tel. 01692 672 000

24 Hour Service Tel. 01692 672 000

18. Terms and Conditions

Minimum Passengers For safety reasons each cruiser must have a minimum of two adult passengers on board we do not accept lone sailors.

Pricing *Prices advertised on our website are just the hire charge and are based on the off-peak price.

Fuel Deposit A fuel deposit depending on the size of cruiser is required in advance for all cruiser holidays. At the end of your holiday, the balance of any fuel remaining will be repaid to you.

Damage Waiver/Security Deposit for Hire Cruisers Although boats are insured by Herbert Woods, you (the Lead Hirer) are primarily responsible for any damage or loss to the boat and its equipment or for any damage to third party property. You will be held responsible for all damage caused by your own actions and those of other members of your party.

The payment of a mandatory, non refundable waiver (£55 up to 6 berth and £65 for 7 berth and above) will safeguard the Lead Hirer from any liability in the event of accidental damage to the boat, its fittings or loss of its equipment. It does not cover damage or losses caused by wilful damage or negligence on the part of the Lead Hirer and their party. The return of the boat late or in an unclean condition will incur an extra payment.

On arrival you (the Lead Hirer) will be required to read and sign the Hirers Code of Conduct. This sets out the behaviour we expect from you and your party throughout the duration of your holiday, failure to comply with this Code of Conduct may result in immediate termination of your holiday without compensation.

In addition to the Damage Waiver, a Security Deposit of £50.00 per berth (e.g. 4+2 berth = £300), payable by credit/debit card is required from the Lead Hirer for all single sex and nonfamily groups, this must be paid 56 days before arrival. HW also reserves the right to charge an additional Security Deposit for any non-family group, stag or hen bookings on arrival, this must be paid by credit/debit card before you commence your holiday. If you return the boat on time, in a clean condition and without damage, loss of equipment or third party claim against you, the deposit will be processed within 7 days (Please note that it may take up to 14 days for transactions to be fully processed and cleared by your bank). Where loss or damage has occurred, all or part of your security deposit may be withheld by Herbert Woods to cover the cost of loss of use of the boat, repairs, extra cleaning etc. Notwithstanding the above if you or any member of your party either fail to comply with booking conditions or cause negligent, wilful or criminal damage you will be fully liable for any loss incurred.

Boat Arrival Times Weekly holidays: Arrival time 4.00pm and vacated by 9.00am.

Short break: Arrival time 2.30pm and vacated by 9.00am.

Elite Cruisers: Arrival time 2.30pm and vacated by 9.00am.

Please advise the yard if you intend to arrive later than the stated arrival time.

Optional Extras Parking Payable on Arrival

Per Week

Short Break

Rowing Dinghy (available Easter to 31st Oct)

£50

£40

Sailing Dinghy (available Easter to 31st Oct)

£65

£50

Pets (each)

£35

£35

Outside parking for one vehicle, for cruisers up to 6 berth, 2 vehicles over 6 berth, is included in the cost of your holiday. Parking for any additional vehicles will be charged as follows: Per Week

Short Break

Additional Car Parking – Outside

£15

£10

Additional Car Parking – Undercover (advance booking advised)

£20

£15

These prices are subject to change

Payment of Balance Please note that the balance of hire terms and any extra charges and deposits should be paid 56 days in advance of your holiday start date unless otherwise stated on the booking confirmation.

Receipts are issued to all customers. Cancellation Protection is included in the brochure price.

Cover is obligatory and is automatically provided against loss of your deposit and liability to pay the balance of hire charges if you have to cancel or curtail your holiday for certain unavoidable reasons. This is included in the holiday price and is paid within your initial deposit. (Please refer to paragraph 8 on the terms and conditions)

Please Note: Due to changes in financial regulations we are no longer able to offer personal insurance cover (we recommend you arrange private cover).

Qualifying Reasons for Cancellation Death, illness, bodily injury, pregnancy or childbirth providing pregnancy commences after the insurance is affected. Jury service, witness call. Redundancy of the Lead Hirer or their partner.

Cancellation of arranged leave in respect of a member of HM Forces or police or unexpected occupational posting within six weeks of the commencement date of the holiday or fire, storm, flood, subsidence or malicious damage rendering the home uninhabitable.

Police requiring presence following a burglary or other incident at home or place of business.

Death, serious injury or serious illness of any member of your immediate family, fiancé(e), close business associate, partner or co-director.

Winter Holidays Boats are unavailable during December and January. For more information please telephone 01692 670711.

Parking Liability Vehicles parked within the Herbert Woods premises are at the owner’s risk. Herbert Woods shall not be liable for any damage, theft, or loss to vehicles or their contents. Owners are advised to take necessary precautions, including locking their vehicles and not leaving valuables in plain sight. By parking on our property, you acknowledge and accept these terms.

Complaints In the event that you find a problem with your boat or the service we provide we ask that you bring this to our attention as soon as possible during your holiday to give us the opportunity to rectify the problem (see clause 16).

Our Holiday Boats brochure and website information is prepared many months in advance of the holiday season to which it relates, so changes may be made to the information contained in it. If any significant changes occur before you have booked, we will endeavour to tell you at the time of booking or pass on the necessary information to you. The prices contained in the brochure are correct at the time of going to print.

Your Contract 1. Your Contract Your contract is with Herbert Woods LLP (referred to throughout these terms & conditions as “HW”). Any contract to hire a boat listed in this brochure and current supplements incorporates conditions below and is between HW and you as the Lead Hirer. The Lead Hirer will assume responsibility for all guests who make up the party and compliance with these terms by all party members. The contract does not take effect until HW dispatch written confirmation of your booking to you.

2. Booking All Correspondence will be sent to the address on the booking form. HW do not accept lone sailors and there must be a minimum of two adults over the age of 18 to hire the boat. This is the lead hirers responsibility. HW may refuse to accept a booking at its discretion and will not accept any booking from a person less than 18 years old.

3. Payments On booking you will be required to pay a booking deposit in part payment for the cost of your boat. It will be refunded if your booking is not confirmed by HW. The balance of the holiday price must be received by HW no later than 56 days before the holiday start date. If booking within 56 days, full payment must be made when booking. If booking within 14 days of the start date, full payment must be made by debit or credit card. It is not normal practice to send reminders and if final payment is not received as required, HW may cancel the booking and apply charges (see paragraph 8). Travel documents will not be released until full payment has been received by HW. Post dated cheques are unacceptable and HW may recover the cost of any bank charges or other costs incurred in handling dishonoured cheques, direct bank payments and foreign currencies.

4. Price Guarantee HW guarantees that there will be no surcharges within 56 days of your departure but reserves the right to alter the price of any of its holidays before you make your booking.

5. Hire Terms All hire terms are inclusive of VAT and quoted in £ sterling per boat per week/short break equipped as described unless otherwise stated. As soon as the booking is confirmed by HW, the hire terms are guaranteed unless there is a change in the rate of VAT. 6. Insurance Protection against cancellation or curtailment of your holiday is mandatory – this is included in the holiday price and qualifying reasons for cancellation can be found on the front page of the pricing booklet. We also strongly recommend that you have adequate personal insurance cover for your holiday needs.

7. Alterations by You If you wish to change your booking after HW has issued your confirmation, HW will do its best to help but has no obligation to make any change other than to allow you or any member of your party to transfer the booking to another party or parties, provided that written notice is received from the Lead Hirer. Transfer from one boat to another within this brochure will normally be possible. If HW is able to make changes, an administration fee will be charged. Please note that major changes may be treated by HW as a cancellation by you and will be subject to charges referred to in paragraph 8. Any change you wish to make to your holiday once it has been confirmed is your sole responsibility.

8. Cancellation by You If you are forced to cancel your booking you must notify HW immediately by telephone and send written confirmation (signed by the Lead Hirer) to Potter Heigham and enclosing your booking confirmation. The cancellation will be effective from the date HW receives written confirmation. If the reason for cancellation is within the terms of the HW cancellation protection, you will receive a refund of monies paid less a cancellation administration charge. If the reason for cancellation falls outside its terms, HW will make a charge as below. (a) Cancellation 56 days or more prior to start date: HW will retain the initial payment only. If you have not paid the full initial payment shown in the brochure / website at the time of booking, you must pay the shortfall. (b) Cancellation less than 56 days before start date (or if HW cancels because you fail to pay the balance of the holiday price as required by paragraph 3) – you will be liable to pay the whole balance.

It is not possible to make refunds for any other services booked but not used.

9. Alterations by HW HW will not cancel your holiday within 56 days of your departure unless it has to for reasons in paragraph 11 or unless payment is not received as per paragraph 3. HW may cancel your holiday at its absolute discretion on or before the date when payment of the full holiday price becomes due. If HW cancels, they will inform you as soon as reasonably possible and you will be offered either: (a) A holiday of comparable standard (if available) together with a full refund of any price difference; or (b) A full refund of any monies you have paid.

HW may at its absolute discretion refuse to hand over a boat or terminate a holiday where, in the opinion of HW a person or group is likely to cause damage, distress or annoyance, to the boat, other persons or property. In such an event, HW will be under no obligation to refund, compensate, or indemnify you.

We reserve the right to terminate a holiday at any time if in our reasonable opinion you or any member of your party is unsuitable to remain in charge because of ill health, inexperience, suspected or actual influence of alcohol or drugs or any other reason, or because of irresponsible behaviour which is causing or likely to cause danger to you or any other person(s) or damage to any property. In such an event, HW will be under no obligation to refund, compensate, or indemnify you.

10. Cancellation by HW HW will not cancel your holiday within 56 days of your departure unless it has to for reasons in paragraph 11 or unless payment is not received as per paragraph 3. HW may cancel your holiday at its absolute discretion on or before the date when payment of the full holiday price becomes due. If HW cancels, they will inform you as soon as reasonably possible and you will be offered either: (a) A holiday of comparable standard (if available) together with a full refund of any price difference; or (b) A full refund of any monies you have paid.

HW may at its absolute discretion refuse to hand over a boat or terminate a holiday where, in the opinion of HW a person or group is likely to cause damage, distress or annoyance to the boat, other persons or property. In such an event, HW will be under no obligation to refund, compensate, or indemnify you.

11. Important Note No compensation will be paid by HW where cancellation or material change arises from: (a) Unusual or unforeseeable circumstances beyond HW’s control such as war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions including flooding of waterways. (b) Your failure to pay the balance of the holiday price within the time stipulated. (c) As a result of behaviour as set out in paragraph 10 above.

12. Start and Finish of Your Holiday (a) Unless otherwise stated, the time of arrival is 4.00pm on a one week hire and 2.30pm on a short break hire. (b) In the event of problems preparing the boat, the right is reserved to delay departure without compensation until a repair is affected. (c) HW will give you a demonstration and explain the controls of the boat and its equipment. You must notify HW as soon as possible, of any fault with the boat or its equipment so that it can be rectified. (d) Non-arrival at the boatyard by mid-day on the day following start date without prior notification shall entitle HW to treat the booking as cancelled as per paragraph 8. (e) Unless otherwise stated you must return the boat (with all gear and equipment) to HW’s boatyard in a clean and tidy condition by 9am on the final day of hire. The boat will be inspected and a charge will be made if the boat is returned late or is not clean and tidy. (f) You will be supplied with, on loan, a fully automatic life jacket for all adults and buoyancy aids for any children and shown how to use them. HW recommends that every member of the crew wears a life jacket when moving around on the outside of the boat.

13. Accidents You (the Lead Hirer) are responsible for the boat’s safe navigation and for the actions of each member of your party and you must take all reasonable care. No minor (aged under 14) may control the boat without the direct supervision of an adult. In the event of damage to or breakdown of the boat rendering it inoperable, however caused, no responsibility can be accepted by HW for loss of time or cost of alternative accommodation or any other damages or expenses incurred as a result. In the case of any accident or damage to the boat or any other craft or to waterway property you must, for insurance reasons: (a) Record the name of any other boat involved with names, addresses and phone numbers of its owner and hirer and witnesses (where applicable); and: (b) Immediately report these facts to HW boatyard with full details and extent of the damage; and (c) Report the full details in writing to HW on return from holiday quoting your booking reference number. No repairs may be put in hand without HW’s consent. (d) On returning the boat at the end of your holiday you must inform HW of any damage or items broken, lost or stolen.

Failure to adhere to any of the above may result in an additional charge at the end of your holiday.

14. Damage Waivers, Security and Fuel Deposits Although boats are insured by HW, you (the Lead Hirer) are primarily responsible for any damage or loss to the boat and its equipment or for any damage to third party property. You (the Lead Hirer) will be held responsible for the actions of the other members of your party. HW will require: (i) A damage waiver payment. This will indemnify you for any accidental loss or damage to the boat, its equipment or to any third-party property (unless you are a member of crew from which a Security Deposit is required as described in paragraph below). The damage waiver is payable on booking and is non-refundable. (ii) For certain groups e.g. single sex, non-family groups, stag or hen bookings, HW reserves the right to charge an additional security deposit. In addition to the Damage Waiver, a Security Deposit of £50.00 per berth (e.g. 4+2 berth = £300), payable by credit/debit card is required from the Lead Hirer, this must be paid 56 days before arrival. HW also reserves the right to charge an additional Security Deposit for such groups on arrival, this must be paid by credit/debit card before you commence your holiday. If you return the boat on time, in a clean condition and without damage, loss of equipment or third-party claim against you, the deposit will be processed within 14 days. Where loss or damage has occurred, all or part of your security deposit may be withheld by Herbert Woods to cover the cost of loss of use of the boat, repairs, extra cleaning etc. Notwithstanding the above if you or any member of your party either fail to comply with booking conditions or cause negligent, wilful or criminal damage you will be fully liable for any loss incurred. On arrival you (the Lead Hirer) will be required to read and sign the Hirers Code of Conduct. This sets out the behaviour we expect from you and your party throughout the duration of your holiday, failure to comply with this Code of Conduct may result in immediate termination of your holiday without compensation. (iii) A fuel deposit to cover the cost of fuel used. The value of any unused fuel will be refunded upon your return at the end of your holiday. Fuel costs exceeding the fuel deposit will be charged to you.

All Hire Cruisers are non-smoking – Any damage from smoking within the cruiser could be chargeable.

15. Delays Every boat is checked before the commencement of hire and in the event of problems preparing the boat for your holiday the right is reserved to delay departure without compensation until work is completed. HW shall not be responsible for the consequences of delays or restrictions on cruising arising from obstruction, repairs or damage to waterways, high tides, flooding, shortage of water, industrial action or other circumstances beyond their control. The right is reserved to restrict cruising if unusual or hazardous conditions prevail.

16. Boat Handover and Operation On arrival the Lead Hirer (or other appropriate member of the hiring party) will be required to complete and sign a boat handover certificate, by signing this document, you are agreeing to accept the boat in its existing condition. If for any reason you are unhappy with your boat on arrival you should notify HW immediately so that remedial action, if appropriate, can be taken.

You should not sign the boat handover certificate until you are satisfied that the problem has been rectified.

If a breakdown, malfunction or problem of any kind occurs you must report it to the call-out service at HW immediately so that repairs can be made to enable you to resume your cruise.

You must not wait to report it until you return at the end of your holiday. If HW is informed they will take steps to rectify the problem as quickly as is practical in the circumstances.

Apart from these obligations, HW shall not be liable in any respect for any indirect or consequential loss or damage, whether financial or otherwise, suffered as a result of such a problem.

No compensation will be paid for loss of time as a result of a breakdown, malfunction or problem of any kind.

In the case of multiple bookings with parties on different boats, where one boat encounters problems, no claim can be made against us in respect of any accompanying boat(s).

17. Complaints and Concerns If you wish to make a complaint, it is vital that you make contact with HW during your holiday. In the event that you find a problem with your boat or the service we provide, we ask that you bring this to our attention as soon as possible to give us the opportunity to investigate / rectify the problem (see clause 16) and within the holiday period. HW will not enter into communication regarding issues that have not been notified to HW during the holiday period. HW will have no liability in respect of any complaint made outside of the holiday period.

18. Broads Authority or Owners of Private Property You are responsible for any charges made by the above in respect of loss of or damage to their property or anti-social behaviour caused by you while in charge of the boat 19. Navigational Restrictions and Bye-Laws On no account may you: (a) Tow or be towed by other cruisers unless with professional assistance. (b) Cruise after dark (your boat is not equipped or insured for night navigation). (c) Permit your boat to be taken out to sea. (d) Permit your boat to take part in any race.

You must navigate in accordance with current bye-laws and must observe the speed limits applicable to the waterway.

You must not under any circumstances attempt to pass under Wroxham or Potter Heigham bridges without using the services of the Bridge Pilot (the cost of this service is paid directly to the Bridge Pilot by the hirer (customer)). It is entirely at the discretion of the Bridge Pilot if he is willing to pilot the boat under a bridge – water levels vary depending on tidal and weather conditions and there are periods of time when it is not possible for boats which will normally pass under bridges to do so. Herbert Woods does not take responsibility for these navigational restrictions. Any damage caused to the boat and/or the bridge if you were to fail to comply with this rule will be regarded as wilful, not accidental damage and therefore the direct responsibility of the Lead Hirer, not covered by the damage waiver.

You must not attempt to sail down the River Bure approaching Gt. Yarmouth, except at slack water (normally 1 hour after low water at Gt. Yarmouth) see tide tables in Skipper’s Manual. No hire boats may be taken below Haven Bridge, Great Yarmouth or through the lock at Oulton Broad. More detailed information is provided in the Skipper’s Manual on your boat.

Please read your Skipper’s Manual carefully before attempting to cross Breydon Water, which can be done safely with care. Failure to observe the instructions in the Skipper’s Manual with regard to navigating across Breydon Water which results in the boat going aground or suffering damage will be regarded as negligent and/wilful damage and will not be covered by the damage waiver. If it is necessary for a rescue or tow boat to be summoned to tow you on Breydon Water you will at HW’s discretion be charged up to £300 for arranging for a boat to attend the incident.

A copy of the bye-laws can be found on the Broads Authority website.

20. Hirers’ Equipment You may not take and use onboard the boat any gas / electrical appliances e.g. portable heaters of any type; lighting equipment; hair straighteners; barbecues, or any items which may cause danger to the boat, its equipment or its occupants. HW will not be liable for loss or damage of such items.

21. Injury or Damage to You or Your Property HW is not liable for death, personal injury, or loss or damage to you or your property, or any property belonging to or in the possession of the Lead Hirer or any member of their party (including any motor cars or their contents parked at the boat yard) unless it is caused by HW’s negligence or wilful default.

22. Party Members with Limited Mobility If you have any members of your party with limited mobility, you must enquire as to the suitability of the boat at the time of booking. Whilst no guarantee can be given, HW will offer assistance and advice as far as is practical. Please ensure that you notify the member of our HW team who is undertaking your boat handover of any specific mobility concerns so that your handover can be adjusted accordingly. If HW feel unable to properly accommodate the particular needs of the person concerned, we reserve the right to decline, cancel or amend the booking.

23. Extra Persons To comply with the terms of hire boat licensing regulations the number of persons indicated for each boat must not be exceeded at any time. Extra persons must be notified to HW so that life jackets can be issued in accordance with 12(f) above.

24. Optional Extras Optional extras such as dinghies, etc. may be available at extra charge as stated in the brochure, but are subject to availability on your hire start date.

25. Pets Two pets are normally allowed aboard a boat, at an extra charge, unless otherwise stated in the boat details.

26. Data Protection In order to process your booking and ensure that your holiday runs smoothly we will need to collect and process personally identifiable information for you and all your passengers. In some instances, to ensure your safety, we may also be required to collect information regarding any physical or mental disabilities.

We take every care to ensure that the necessary security measures are in place to protect your information. Herbert Woods will not share your information with any third parties other than where required to do so by our insurers, government agencies or by law. By making a booking you are consenting to the above.

Your Data controller is Herbert Woods LLP. If you would like to request a copy of the information held on you or would like to invoke your right to be forgotten, please email us on privacy@herbertwoods.co.uk.

27. Modifications and Descriptions Every effort has been made to ensure that individual boat descriptions contained in the brochure are correct. However, the right is reserved to make modifications to boat specifications that are considered necessary in the light of operating requirements. Layout plans in the brochure are for general guidance and are not to scale. Illustrations and photographs of standard production-built boats are sometimes used and the interior and exterior colour scheme and layout of your boat may therefore not be identical with the one in the brochure.

28. Disputes Any dispute, difference or question which may at any time arise out of the contract or the subject matter thereof will be between the Lead Hirer and HW and shall be governed by English law and you agree that any dispute will be dealt with exclusively by the courts of England and Wales.

29. Telematics A Telematics device may be fitted to your cruiser, information from this will only be accessed in case of breakdowns or emergencies and may be used for mileage disputes, speeding or area alerts for your safety.

30. SMS and Mobile Communication a. Provision of Contact Information: In order to streamline your check-in process and keep you informed about your rental service updates throughout your stay, we encourage you to provide us with your mobile phone number when booking a boat or cottage or day experience. This will allow us to communicate with you efficiently regarding important information about your rental. b. Purpose of SMS Communication: We utilise your mobile phone number exclusively for sending text messages (SMS) related to the readiness and service updates of the boat or cottage, day experience that you have booked. We may also use this number to contact you for urgent matters throughout your holiday. This includes, but is not limited to, updates on your rental property, changes in local regulations that could affect your stay, or necessary maintenance or repair visits. c. No Marketing Communication: Please be aware that the mobile number you provide for these services will not be used for any marketing, promotional, or advertisement communications from our side. Your contact information will be handled with utmost care and discretion, and will strictly be used to facilitate better service and communication related to your booking. d. Privacy of Information: We commit to protecting your privacy and ensuring the confidentiality of your personal information. Any personal data, including your mobile phone number, collected during the booking process will be stored securely and used in compliance with all applicable laws and regulations. For more details, please refer to our Privacy Policy. e. Your Consent: By providing us with your mobile phone number, you agree to receive text messages related to the services we provide. You may opt-out of this service at any time, but please note that opting out might affect the effectiveness of our communication and the overall experience of your stay.