Building with us – New Estates Interior design consultation
We know that building a new home is easier and more enjoyable when you know what to expect.
At Henley, we’re with you every step of the way. Our commitment to honesty, transparency, delivery, and support means you’ll always feel informed and confident. This guide is designed to walk you through each stage of the building process — from initial steps to the finishing touches and beyond.
LET’S GET THINGS STARTED
Chat one-on-one with a Henley new home consultant, explore our range of designs, and enjoy a personalised walk-through of a stylish Henley display home.
SECURE YOUR QUOTE
A non-refundable deposit* secures the current base house price and any promotional offers (if applicable). For titled and untitled land, the deposit is $2,000.
DESIGN SHOWROOM INTRODUCTORY SESSION
The first step in helping you make your interior and exterior colour selections is our Introductory Session held in our Mount Waverley Design Showroom. Our Interior Designers take you on a tour of the Design Showroom and explain the exciting journey you are about to embark on.
CONFIRM CERTIFICATES AND CONTRACTS
Please provide a clear copy of your Plan of Subdivision, Land Contract including Section 32, and, if titled, the Certificate of Title.
FINANCE HEALTH CHECK
Through our partnership with Victoria’s award-winning construction loan specialist, Mortgage Domayne, you can access an obligation-free 10-minute financial health check. This will assess your borrowing capacity based on income, deposit, liabilities, and expenses.
YOUR SALES PAPERWORK
In this stage, we’ll guide you through completing your sales paperwork.
SECOND DEPOSIT
With the initial paperwork phase complete, your second non-refundable* deposit is now due. Where applicable, soil reports, site survey, and preliminary requirements are ordered, as well as council information. Your deposit is to cover our external and internal expenses involved in undertaking these steps.
The second deposit is:
• $1,000, bringing the total paid to $3,000.
Paperwork must be completed within 30 days of paying your initial deposit for titled land or if your forecast land title date is within the next 9 months.
If your untitled land is forecast to title at a date later than 9 months from your initial deposit date, paperwork must be completed within 90 days after payment of your initial deposit.
Additional costs may be incurred, please refer to your sales quotation.
FINANCING YOUR NEW HOME
We require confirmation of finance from your mortgage broker, bank, or Mortgage Domayne before your tender presentation and contract signing.
SELECT YOUR UPGRADES
‘You’ll be able to select other items such as your facade, upgraded inclusions and electrical pack.
COLOUR YOUR VISION
You’ll discover what you can create at you Interior Design Consultation in Mt Waverley. Your professional Interior Designer will assist you during the entire appointment.
Allow approximately 4.5 hours for this appointment. Appointments are available Monday to Friday only. Please ensure all structural changes are finalised with your new home consultant prior to this appointment and your façade has been selected.
YOUR TENDER
This pivotal moment brings together your plans, selections, and costs for review and approval. Once signed, no further changes can be made.
Appointments are available Monday to Friday, booked in for a full day for both single storey and double storey. This appointment is held at our head office in Mount Waverley, or can be conducted virtually from the comfort of your home.
TENDER DEPOSIT
A non-refundable payment of $2,000 is required at tender sign-off to prepare your final contract documentation, including a set of drawings.*
FINANCE PRE-APPROVAL
Arrange your lender’s pre-approval letter if you haven’t already. Mortgage Domayne can assist with construction loan requirements.
CONGRATULATIONS ON YOUR CONTRACT
You’ll be presented with a personalised HIA New Home Contract. Everyone listed on the contract must attend this appointment and sign this.
Upon signing, a 5% deposit (minus initial deposits) is due.
LET’S GET ELECTRICAL
Now is the time for your Electrical Design Consultation if you wish to customise your electrical plan.
This optional appointment is held in our Design Showroom, or can be conducted virtually from the comfort of your home. It is an exciting opportunity to discuss all of your electrical needs with one of our specialised Electrical Design Consultants to add additional lights, light fittings, security systems, intercoms, fibre optic wiring, data points, home theatre provisions and other items.
Please note that your Electrical Design Consultation can only occur once your contract drawings are prepared, and will take approximately 2 hours.
SUMMARY OF PROGRESS PAYMENTS
We require progress payments as per the standard HIA recommended payment schedule. There are six payments due, totalling 100%.
Deposit - 5% (minus the initial deposits you have already paid)
Base - 10%
Frame – 15%
Lock up – 35%
Fix – 25%
Completion – 10% (in addition to any variation orders)
Client name:
Signature:
Date:
Client name:
Signature:
Date:
New home consultant:
Signature:
Date:
ALL READY FOR SITE ACTIVITY
We’ll finalise construction drawings, submit energy assessments, and confirm council requirements. You’ll need to provide evidence of finance and land ownership, and ensure your land is clear and ready for construction.
MAKE YOUR MOVE
Before we can start onsite, you now need to provide:
• Finance confirmation including a current unconditional letter of offer
• Written confirmation from your finance provider that funds are ready to be released for construction progress payments
• Written confirmation of land ownership
• Building permit
• For those not requiring a bank loan we request a current up to date bank statement showing the adequate amount to cover the build project
• Approve and sign off on final construction drawings and supporting documentation
THE EXCITEMENT OF SITE START
Breaking ground is an exciting milestone! Our team ensures all permits, approvals, and requirements are in place before work begins.
Quality checks are conducted at six key stages: pre-slab pour, post-slab pour, frame completion, lock-up, prepaint/fix, and final completion. These are supplemented by Quality Assurance inspections.
CONSTRUCTION
Now is the time for Henley’s construction team to take the lead.
The next section will define the main stages of construction for you, and outline some of the things which may take place during each stage.
BASE STAGE
Your block of land will be prepped with temporary fencing installed, site excavation, and underground connections laid. Base stage is complete once the concrete slab is poured.
A 10% progress payment is due at the completion of base stage.
FRAME STAGE
This is when your home really starts to take shape
All the walls are marked out in accordance with your final drawings, and construction of wall, windows & door frames, and roof trusses begin. Once the frame is completed, inspected, and approved by a qualified Building Surveyor, a 15% progress payment is due.
LOCK UP STAGE
A significant milestone – this is when we’re able to effectively ‘lock up’ your home. Brickwork, wall cladding, roofing (except for the garage), and insulation are all installed. Temporary external doors may be hung and fixed into position to ensure the security of your home.
On completion of the lock up stage, a 35% progress payment is due.
FIXING STAGE
This is where we begin fixing everything into position. We will complete all internal plaster, architraves & skirts (except in the garage), and cabinets and cupboards to your kitchen.
A 25% progress payment is due on completion of this stage.
FIT OFF STAGE
This is when you you’ll see your colour selections come to life. Whilst we paint your home, we will also install tiles, benchtops, shower screens, mirrors, and door furniture. Then, we fit off all plumbing and electrical connections.
FINAL INSPECTION STAGE
Move-in day is approaching! Our construction project planner will book in your final inspection once your home has reached completion. You’re also welcome to attend a pre-completion walk through if you wish to prepare a list of items in advance of your final inspection.
At your final inspection, you will meet with a Henley representative who will present your new home and demonstrate its features and functions giving you the opportunity to check everything has been completed in line with the contract.
It is open to you to settle on site and receive your keys at this final inspection if you have your final payment ready. Otherwise, a further settlement date will be scheduled.
On completion of your home, the final progress payment of 10% is due, along with any additional variations ordered.
brand new Henley home is complete, and ready for you to move in.
AFTERCARE
We hope you’ve settled in and love all the choices you’ve made with your stunning new home.
As part of our commitment to you, we have a dedicated home assurance program to look after you from the day you move in. Rest assured, we’re there for you when you need us.
As part of our home assurance program, our home assurance team is there to support you with your urgent maintenance concerns during and after business hours. To contact our team, call the number below, follow the prompts and a member of our team will assist you as soon as possible.
If you have an emergency, please contact the SES or your insurance company.
P (03) 9574 5333
E homeassurance@henley.com.au
