IT DEPARTMENT FRANK FARINA | DIRECTOR, IT DEPARTMENT I.T. Help Desk Request Process: From time to time you may find yourself needing help with an I.T. issue. Helix has a help desk for this. To submit an I.T. Help Desk Ticket, please send an e-mail from your Helix email account to the following address: itsupport@helixelectric.com.
Enter a short description of the problem in the subject line of your e-mail and use the body of the e-mail to share as many details as possible. For step-by-step directions with screen shots, please review the “How to Enter a Help Desk Ticket” document in Powernet under the I.T. Dept. You can also submit a request by logging into the helpdesk website from this address: HelpDesk: 8080, with your network username and password.
SAFETY DEPARTMENT LAWRENCE FRY | REGIONAL SAFETY MANAGER Safety Audits As you all know, part of the Helix Electric safety process is to conduct regular safety audits of our projects. It provides a format for management to evaluate and determine the level of employee involvement with the Helix safety processes on our projects. The audit is an observational tool that assesses not just safety compliance, but also the behaviors of our employees. The audit covers the following scored items: • PPE (Hard Hat, Safety Glasses, Gloves, etc.) • Job Awareness (Pinch Points, Climbing Ladders, etc.) • Tools/Equipment (Forklift, Scissor Lift, etc.) • Ergonomics (Lifting, Overextending, etc.) • Electrical • Fall Protection • Trenches • Confined Spaces • Scaffolding • Heat/Cold Stress • Pre-Task Plans (PTPs) • Competent Person/Training
The safety audit also has a Pass/Fail non-scored section on items such as fire prevention, SDS, written safety programs, training documentation, etc. The final component of the audit is safety innovations. Projects that go above and beyond with implementing innovative safety practices and/or procedures are acknowledged, and it reflects positively on the score. As you can see, our safety audit process is quite extensive. It is our way to ensure the safety of every Helix employee is proactively managed and integrated into each work task we perform. The audit is not as scary as it sounds. No one likes to be judged. However, the true value of the audit is not in the score. The value is identifying the safety actions our projects excel in and the areas that need improvement. It’s a proactive tool that allows safety and operations to discuss and correct potentially hazardous conditions or behaviors before an employee injury occurs. It opens the door for communication, so we at Helix can share our successes, ideas, and make the appropriate adjustments when needed.
Fall 2020 | 5
