Focus newsletter fall 2016

Your Health FOCUS

Fall 2016

Healthy Back-To-School Tips A new school year is a great time to reassess your lifestyle to make sure your child is ready to learn and to stay healthy. Your child’s doctor can help you review his or her overall health and ensure that he or she is up-to-date with shots. It is important to pay attention to your health as well. Parents, caregivers, and children can stay healthy during back-to-school season by following these tips.

INSIDE THIS ISSUE

Behavioral health services - important tips for mom's to be

Get more sleep School-age children should get at least 10 hours of sleep every night.

Stay active Exercise not only keeps children healthy, it also builds their immune systems.

Wash your hands Singing the ABCs or other favorite tunes can teach children to wash hands longer.

Vitamin C Foods rich in vitamin C don’t keep colds away, but they can shorten the length of a cold.

Get a flu shot The best way to prevent the flu is to get a flu vaccine each season.

Your child's teeth matter managing your childs asthma

CHEER Program

My to-do list setting up initial appointment with PCP

Fall 2015

2 When to visit my OB during pregnancy

Moms-to-Be: My Pregnancy To-Do List What happens at my OB visits? Your OB will • Tell you what changes to expect and when to go to the hospital.

• Talk about things that can put you and your baby at risk, such as high blood pressure.

• Check for early signs of problems that could hurt you or your baby, such as gestational diabetes.

• Check to see if your baby is growing as he or she should.

Weeks 4 to 28

Weeks 29 to 36

Weeks 37 to birth

1 visit per month

2 visits per month

1 visit per week

When to follow up with my OB after delivery If you had a vaginal (normal) birth

Set up 1 postpartum (after birth) visit 4 to 8 weeks after you have your baby.

Why is this vital?

Your OB will check to see if you are healing and staying healthy after the birth of your baby.

Tips: A postpartum visit is when you see your OB after you have your baby.

The key to a healthy pregnancy is to take care of yourself. Babies need healthy moms!

If you had a C-section Set up 2 postpartum (after giving birth) visits First visit: 1 to 2 weeks after giving birth. Your OB will check to see if your cut is healing.

Second visit: 4 to 6 weeks after giving birth. Your OB will check to see if you are healing and staying healthy after the birth of your baby.

For making healthy choices, we are giving new moms a $25 Walmart gift card.

Look for the flyer in the mail or call our Customer Service Department at 888.936.PLAN (7526), for hearing impaired TTY/TDD 711, to find out more.

What your primary care doctor needs to know when you are receiving behavioral health services: As a member of Health Plan of San Joaquin, you can get behavioral health services through Beacon Health Options.

When you or your family member needs to see more than one doctor or health care provider, your care can become more complex. This is also true when you see a primary care doctor as well as a therapist or psychiatrist.

Some questions you may have:

• Why does my doctor need to know when I go to therapy?

• Why does my doctor need to know about my personal problems?

• Why does my therapist need to know about my medical conditions?

You should talk about these questions with your doctor, therapist, and/or psychiatrist.

It is important for doctors and therapists to talk to each other when: •

You start therapy. Problems may be caused or made worse by medical conditions. For example, depression can be a symptom of certain medical problems. Depression or anxiety can also play a part in your medical condition.

[See BEHAVIORAL HEALTH SERVICES on page 4]

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stop cavities, slow it down, or stop them from getting worse. Fluoride varnish is made from fluoride, a mineral that can make the outer coating on the teeth stronger. Ask your doctor about fluoride varnish.

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1st birthday, 1st visit to the dentist Kids and parents – It is important to visit your dentist regularly your whole life.

That means starting no later than age 1. Seeing a dentist regularly is important for good oral 5 and vcolorful f health. Dentists can egeta ruits bles a detect small problems day before they become bigger, more painful problems. Your child could have oral health problems you don’t know about, like cavities or gum disease.

1st Birthday, 1st Visit to Dentist

Your child’s teeth matter! – starting at birth

toothbrush Change your every 4 months

2 minutes, 2 times per day Help your kids brush their teeth two minutes , two times per day – for healthier teeth, good breath, fewer cavities, and to avoid painful dental problems.

3 fluoride varnish applications per year

A varnish, or top coat, of fluoride can be put straight onto the teeth up to 3 times in 12 months. It can help

Change your toothbrush every 4 months Kids should use a soft toothbrush. The size and shape of the brush should allow them to reach all areas of their mouth. Replace toothbrushes every three to four months, sooner if the bristles are worn out or if your children have been sick. If your children are sick, do not let them share their toothbrush.

5 colorful fruits and vegetables a day Fruits and veggies, along with a balanced food plan, have been noted for lowering cavities and aiding oral (mouth) health for many reasons: many fruits and veggies are good sources for vitamin C, some have iron and calcium, and they do not have added sugars.

Learn more! hpsj.com/heathysmiles

Managing your childs asthma symptoms at school Taking care of your child’s asthma is a team effort, involving you, your child, your child’s doctor, and the school. All members of the team will have lots of questions and concerns about how your child’s asthma is managed.

Here are some helpful tips in talking with the team.

• Make sure you connect with the school and let them know about your child’s asthma.

• Find out what form you need to sign so that your child’s school can talk with your child’s doctor.

• Be sure your child has a recent Asthma Action Plan on

file at school. If you don’t have one, talk to your child’s doctor.

• Be sure to always fill or refill your child’s asthma medications.

Why are asthma medications important?

A controller helps to regulate asthma and lowers the chance of your child having an emergency.

An inhaler, also known as a rescue inhaler, is used to stop an asthma attack.

Learn more: www.cdc.gov/features/sleep www.cdc.gov/flu/protect/keyfacts.htm

7751 S. Manthey Road French Camp, CA 95231 888.936.PLAN (7526) TTY/TDD 711 www.hpsj.com

years of community

New Medi-Cal Card Coming The State gives a plastic Benefits ID Card (BIC) to each Medi-Cal member. Starting September 12, 2016, a new card with a new look will be mailed. It will have the California poppy flower. It will go to newly eligible recipients and recipients asking for new card.

This is what the old and new cards look like.

HPSJ Member Rights and Responsibilities • How HPSJ protects your privacy

• Routine Consent: What it means and what it covers • How we use and share your information

• How we get your permission to use your information • How to request restrictions

• How you may see your information

Old Card

• Sharing non-routine information New Card

HPSJ members must also show their HPSJ card to doctors.

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• Change your health information • Find out who can see or has seen your personal information

For all of your Rights and Responsibilities, please go to our website, www.hpsj.com/rights- responsibilities.

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My To-Do List – 4 Easy Steps 1. Choose your PrimaryCare Physician (PCP) • Pick one from our large network of doctors.

• Pick one that speaks your language.

• We offer language help if your doctor doesn’t speak your language. We can get someone to go with you to your appointment if you need help to speak with your doctor.

2. Set up a “well visit” with your PCP

• Visit your new PCP right away, even if you are not sick. This lets your PCP get to know you and plan how to treat you.

• Your PCP will give you an Initial Health Assessment to get to know more about your health history, find health issues that may require you to work with our case managers, give you community resources, and give any preventive care you may need.

3. Know when to call

• Feel sick • Need medical advice • Need help figuring out what to do

4. Count on Us – Call Customer Service!

1.888.936. PLAN (7526), or TTY/TDD: 711

We have been serving members for over 20 years.

Our Customer Service team is ready to help you find the answers you need. We care about you and will always treat you with the respect you deserve.

What’s Happening

Who to Call

I feel sick and need to see my PCP.

Your PCP’s Office

I need medical advice.

Your PCP’s office or HPSJ's Nurse Advice Line 1.800.655.8294

I need help figuring out what to do or where to go for care.

Your PCP’s office or HPSJ's Nurse Advice Line 1.800.655.8294

When to Call Call 24 hours a day, 7 days a week.

If you call after hours, the doctor on-call will call you back.

Call 24 hours a day, 7 days a week. Your PCP or the Nurse Advice Line can give you medical advice.

Call 24 hours a day, 7 days a week.

Your PCP, the doctor on-call, or the Nurse Advice Line can help you decide what to do or where to go for care.

What is an Initial Health Assessment (IHA)?

• The IHA will ask you questions about your health history.

• It will help the doctor decide if health classes are right for you.

• The doctor can assess your physical status.

• It helps the doctor know if you need any tests.

Do I need IHA?

• It tells the doctor if you need any shots.

• It will tell the doctor if you need any services, like coun seling, or maybe just a follow-up visit.

• If there is any treatment he needs to help you with, the IHA will help you and your doctor make that plan

Yes, all members need to have an IHA filled out by their Primary Care Physician (PCP) within 120 days becoming an HPSJ member Maybe you are not sick when you get your main PCP and that is fine. Just going in to meet your doctor and his office staff can make a difference in the relationship you will begin to build.

CHEER

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Community Health Education and Engagement Referral Program

HPSJ is working with community groups and hospitals to bring you quality health education classes that can help in changing your health choices to reach and keep healthy lifestyles, and get good health results. Health Education classes are FREE to members of Health Plan of San Joaquin.

Classes Include:

How to control long-term health issues

How to quit smoking

Healthy eating

Breastfeeding (Nursing)

What to expect during pregnancy (Nursing)?

Diabetes (High Blood Sugar)

Learn about giving birth

Car seat safety

Do you need help in your language?

Ask for an interpreter who can attend a class with you.

• This person will repeat what the teacher is saying from one language into your language.

• This person helps two or more people who speak different languages talk to each other.

Behavioral Health Services [CONTINUED from page 2] • You start or change medications. All of your doctors need to make sure that the medicines you take can be used together safely.

If you are ready to take control of your health, visit www.hpsj.com/Health-Education to sign up today! You can also sign up by calling 888.936.PLAN (7526), or for hearing impaired TTY/TDD 711.

• There is a change in your health status.

Your medical condition could be causing changes in your emotions. Your medications might need to be changed.

• There are significant laboratory findings.

Ask to have a copy of lab tests sent to all of your doctors. This will help your doctors coordinate your care. This will also help prevent you from having unnecessary tests done.

If you need someone to help you speak with your doctor in your language, HPSJ can give you a FREE interpreter. This person tells your doctor what you are saying and they can tell you what your doctor is saying. We suggest you do not use a child to help you talk to your doctor.

Call our Customer Service Department to get an interpreter 1.888.936-PLAN (7526); or for hearing impaired TTY/TTD 711.