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At The Heart Autumn 2017
It's easy to do it online Sign up to Havering Council’s ‘My Account’ service at www.havering.gov.uk/myhavering and you can then access a wide range of services 24 hours a day, seven days a week through the website. You can apply to move house, for energy efficiency advice, to rent a garage and much more at www.havering.gov.uk/applyhousing
0000 000
6543 2109 8765 4321
You can also pay your housing or garage rent and Council Tax by Direct Debit by completing and returning the online form, or you can pay online using credit or debit cards through www.havering.gov.uk/payforit The Report It service is available to let the council know about community and neighbourhood issues, housing issues and a lot more at www.havering.gov.uk/askhousing
SeeMyData
Tenant/Leaseholder Repairs
Council tenants and leaseholders can get secure access to all their housing information online through www.havering.gov.uk/SeeMyData
Housing on Facebook Do keep checking the Havering Housing page on Facebook to see what’s happening. You can also find out when the Do It In A Day repair teams are in your area, when the Cabinet Member for Housing is holding a surgery as well as the latest housing news. More info www.facebook.com/haveringhousing
Looking for an article? Past copies of At the Heart are available on the Council website so you can check an article from an earlier issue anytime. More information www.havering.gov.uk/AtTheHeart
ICT support at libraries The 10 libraries in Havering all have computers available and offer support for people needing help to set up email accounts or access the internet. This free support is only available at certain times at each library as shown in the table. As these sessions are often run by volunteers. Please contact the library to confirm details and book your place. Library Collier Row Elm Park Gidea Park Harold Hill Harold Wood Hornchurch Rainham Romford Central South Hornchurch Upminster
ICT Session date Dates to be confirmed
Contact CollierRow.library@havering.gov.uk T 434936 Dates to be confirmed ElmPark.library@havering.gov.uk T 434919 Wed, 10 – 11am Beginners' course over five weeks GideaPark.library@havering.gov.uk Thurs, 5 – 6pm Intermediate course over eight weeks T 434978 Sat, 10 – 11am Techy Buddy session Mon, 10 – 11am and 5.30 – 6.30pm Tues, 10 – 11am HaroldHill.library@havering.gov.uk Thurs, 10 – 11am Fri, 10 – 11am T 434973 Wed, 10.30am – 12.30pm pre-booking essential HaroldWood.library@havering.gov.uk Thurs, 2.30 – 4.30pm pre-booking essential T 434975 First Tues of month, 2 – 4pm, Techy Teas Hornchurch.library@havering.gov.uk T 434903 Last Wed of month, 10.30am – 12.30pm, Techy Teas Rainham.library@havering.gov.uk T 434970 Wed, 10am – noon, ICT Support drop-in sessions, Central.library@havering.gov.uk Fri, 10am – 12 noon, Beginners' four-week course T 432389 pre-booking essential. Sat, 1.30 – 3.30pm SouthHornchurch.library@havering.gov.uk T 434921 Thur, 10.30am – 12.30pm Upminster.library@havering.gov.uk First Thurs of Month, 10.30am – 12.30pm, Techy Teas. T 434933 1-2-1 IT help on dates and times to suit individual needs. Booking essential More info www.havering.gov.uk/libraries - all telephone numbers 01708