Selling with Grenadier | Tania Dench

Grenadier

Tania Dench

The ability to listen, plan, organise and successfully carry-out tasks is what makes Tania a stand-out performer and with her common-sense approach to everything she turns her hand too, she is recognised and appreciated by her business and social contacts. Tania sympathises how stressful buying and selling property can be, she has been there too, many times. However, starting her Real Estate career in administration, Tania has an appreciation of the background in marketing property for sale. Quite simply it’s ‘the promise of a process’ that gets you results, combined with her attention to detail and a calm, caring, measured approach, ensuring her clients feel at ease before, during and after the sales process.

A belief that good communication is paramount to building relationships, so taking the time to understand your situation and goals, enables Tania to provide tailored guidance ensuring that together you meet them. The personal touch is where Tania’s enthusiasm really shines through. With experience building new and renovating old properties, Tania has a natural flair for home presentation and is always happy to offer advice on sale preparation, home staging or perhaps simply an experienced opinion on any small changes that are likely to increase the price obtained for your major asset.

Licensed Sales Consultant

Client Testimonials

“Excellent, hard working and no pressure selling. Tania was great when we were selling our home. She was extremely hard working and also very understanding and patient. I really appreciated the time and effort Tania provided to achieve a great result. Thanks!” – Craig

“Outstanding Assistance. Tania has been very patient while I figured out what I was wanting in a house. Ironically, the type of house and location I have bought in is exactly what Tania suggested in the first instance. Tania has been very helpful navigating the changing market and prices and understanding my requirements in a new home. Thanks again Tania, I am going to be very happy in my next home.” – Fay

“Ultimate Professional with Strong Integrity. I’ve had the pleasure of working with Tania across multiple property sales and purchases. She is the ultimate professional - calm, highly experienced and able to work across vendors and purchasers to reach great outcomes. Tania has strong integrity, honesty and compassion and is a joy to work with.” – Courtney

Client Testimonials

“Tania was approachable and genuine in providing her knowledge and experience which ultimately helped us in obtaining our dream home. She is not afraid to voice her honest opinion of any house and a quote said by her, “I am not willing to recommend any houses that I would not be willing to purchase it myself”, which gives us confidence that she is working with our best interest in mind. Highly recommend!” - Hon

“Tania was always friendly, approachable, honest and reliable. She made sure I wasn’t compromising what I was looking for, whilst also being realistic with affordability. We went to many open homes together and I am so thankful that she was there with me explaining the importance of value and picking up on things that I would never have if I went alone. I highly recommend Tania if you want a patient, reliable, communicative agent.” - Manisha

I was a single woman in my mid-seventies, wanting to down size, from a large family property to a smaller, modern unit, with a small garden, which I could manage easily. I found the whole idea of buying and selling quite daunting. I appreciated my daughter, stepping in to manage the financial side of things on my behalf, but when I found a unit suiting my needs, I needed extra advice. Tania was just fantastic. She was patient and helpful, explaining the whole process to me. She went out her way to make sure the move would be right for me, making me aware of things, that I would have not even thought about. I did not feel pressured in any way and I am very happy with my new home. Thank you for your extra time and patience. - Kathleen

Delighted to Recommend Tania. We were delighted to come across Tania Dench when it came to needing a smaller dwelling after 30 years. We realise now someone like Tania is not just trying to make a lucrative living selling real estate but making sure her clients are going to be in the right place for them moving forward. Thorougly professional but also down to earth, realistic and frank when dealing with everything that was totally new to us. We had been warned about how pushy agents are so were very relieved Tania was on our case and dedicated but certainly never pushy. We recommend Tania and know she will get the right result for her clients.-

Patrick & Melanie

An empathetic, delightful person Tania is a warm, friendly lady. She was always extremely efficient, punctual and her Real Estate knowledge was outstanding. We would highly recommend her to both buyers or sellers in real estate.

- Lynn & Michael

My Recent Sales

Your property could be HERE

1/6 Gatonby Place, Avonhead Listed by Other Agent & Sold by Tania Dench

14 Kilbrannan Close, Yaldhurst Listed & Sold by Tania Dench

56 Arlington Street, Burnside Listed by Other Agent & Sold by Tania Dench

9 Croziers Road, St Albans Listed and Sold by Tania Dench

14 Harrowdale Drive, Avonhead Listed and Sold by Tania Dench

18 Pewter Street, Northwood Listed by Other Agent & Sold by Tania Dench

7A Juniper Place, Burnside Listed & Sold by Tania Dench

24 Highfield Place, Avonhead Listed by Other Agent & Sold by Tania Dench

Thinking Of Making A Move?

SHOULD YOU BUY OR SELL FIRST

Buying first sure does have it’s appeal. Knowing you have already secured somewhere to go takes some of the pressure off finding something later, however how do you do this if you don’t know what your house is worth or will be sold for? How do you know what you can afford to spend?

Not everyone can afford to do this. And in some cases it is wise to ensure you have sold your property first before looking for the next one. We can of course work together to ensure you have enough time from when yours is sold to be able to find you your new home. Doing this means you won’t overcommit to something you cannot actually afford. This offers certainty on how much you have to spend, and also makes you a cash buyer which in some cases can help you to secure your new home as this puts you in a much stronger negotiating position..

HOW MUCH IS YOUR HOME WORTH?

An appraisal is a document provided that shows a list of all properties comparable to yours in size, location and presentation that have recently sold. From these comparable properties sold we can ascertain how your property compares and therefore give an approximate current market value of your homes worth today.

How Am I Going To Help You?

PLANNING

Having a plan to work towards after discussions with yourself to ascertain your timeline and goals. This will be presented to you in a calendar of events so we are always aware throughout the process of what happens next.

INFORMATION GATHERING

Arranging for all information to be collated prior to your property being marketed so we have everything ready to go as soon as we have a potential purchaser wanting to make any offers. This property information will then be easily accessible for any potential purchasers and their advisers, lawyers, mortgage lending and insurance brokers as part of their due-diligence.

MARKETING

All photos, videos and scripts are written. All marketing is completed, ordered and ready to go according to our agreed marketing plan and budget. You can be assured that any marketing spend is targeted specifically for the best possible return on your investment.

PROMOTION

Your property is shared with all Harcourts Agents working with clients to purchase. However, I will also be sharing your property and welcoming all other agents across all other agencies to bring any clients they too may have to view, thus making certain we have as many potential purchasers as possible to create maximum exposure and enhance competition at buying time.

OPEN HOMES & VIEWINGS

Together we will decide on the best times and days of the

week to open your home to show it at it’s best potential. Maybe we want to ensure the sun is at it’s best for that wonderful outdoor area. All open homes and viewings will be conducted primarily by myself (or a member of Team Proctor if I was ever unwell/unavailable) as I will be the most informed of what your property has to offer and will always be promoting it to it’s best advantage.

FOLLOW UP

All attendees will be contacted soon after, as a follow-up on their thoughts of the viewing, and to have any questions answered, or information provided. Those that show interest will regularly be contacted to be sure they have everything they need in the lead up to purchasing day.

COMMUNICATION

After each open home or viewing you will be advised that your home has now been locked and vacated ready for your return. We will of course be in regular contact, however each week, throughout the campaign, you will have a written report from me advising you who has viewed your property, any comments they might have made and what level of interest they may have proceeding to a purchase.

NEGOTIATIONS

This is where we work even harder to get you the best possible result. Rest assured, here at Harcourts, we are continually striving to get you every last dollar that is available.

ONCE SOLD

It’s time to celebrate. Together we have worked to get you a result you have been happy with.

What Can You Do?

HOW TO PREPARE YOUR HOME FOR SALE

First Impressions count. You don’t often get a second chance to make a great ‘first impression’ when selling your home. As your real estate professional I can of course advise on what may be worth doing to help give you the best opportunity for a great sale. This advice could make or save you thousands of dollars.

CLEAN

It’s one of the cheapest and easiest things you can do in presenting your home to potential buyers.

STREET APPEAL

Stand across the street and look back at your property. Does anything stand out that could be trimmed back, painted or maintained to give great street appeal.

GARDEN

Give the garden a tidy, trim hedges, weeding and mow the lawns. Maybe some well placed pots of colour at the front door and a clean and easily accessible pathway can make all the difference in someone deciding to go any further.

MAINTENANCE

Refresh the front door or any peeling paint, fix any dripping taps, broken window latches, doors that don’t close properly or handles that don’t work. A well maintained home shows that this property has been well looked after which then gives a buyer confidence to purchase.

DISCLOSURES

It is important to disclose all information you know about the property. It’s easier to have everything out in the open and transparent and not have anything hinder a sale because it was kept hidden, only to be found out during a buyers due-diligence.

Grenadier Avonhead Office

We are the local real estate experts within and around the western suburbs of Christchurch - which includes Ilam, Fendalton, Burnside, Wigram, Hornby & Avonhead itself.

Our team consists of a multi-cultural mix of real estate consultants with an extensive range of expertise and longevity in the real estate market. They have an excellent database of clients and use social media to your advantage as a marketing platform along with traditional marketing methods. Led by Licensed Branch Manager Ben Donaldson this award winning team know their community here better than anyone else. Our highly visible office means we deal with more people on a daily basis giving you a big advantage when it comes to buying and selling homes in and around this area.

Ben Donaldson AREINZ 027 858 0240

Set for Success

Selling your home is a big deal. After all, for the majority of us, it’s the most valuable asset we’ll ever own. This is why choosing the right agent is so important.

We’ve been working alongside Cantabrians to sell their homes for more than 30 years, helping many of them achieve record prices. And, in that time, we’ve seen that there’s a stark difference between the results a good agent can achieve and those that a great agent delivers.

This is why we spend so much time, and invest so many resources, into developing world-class talent. Backed by industry-leading training systems and mentoring programmes, our agents really are the best of the best – with a track record to prove it. I work closely with each of them to provide additional support and have total confidence in their ability to deliver truly outstanding outcomes for every client we partner with.

Franchise Owners

Robert McCormack AREINZ, FNZIM, FREINZ CEO Grenadier Real Estate Ltd

You don’t spend 45 years in real estate without learning a few things, so it’s fair to say there’s not much about the industry that Rob McCormack doesn’t know, or hasn’t seen before. And one of the most important of lessons, he believes, is that real estate is not so much about property, it’s more about people.

Andy Freeman

Managing Director Grenadier Real Estate Ltd

Andy is one of the owners of Grenadier, working in partnership alongside Rob McCormack. Culture is all-important, and Andy has gone to great lengths to create an environment where Grenadier’s agents work collaboratively to achieve the best possible outcomes.

Management Team

Grant Milligan AREINZ Business Partner, Beckenham

Jackie Derrick Sales Manager, Ferrymead & Sumner

Ben Donaldson Auctioneer/Sales Manager, Avonhead

Shelley Anderson Branch Manager, Riccarton

Sissi Liu Sales Manager, Riccarton

Karen Phillips AREINZ, Nat Dip in RE Auction/Sales Manager, City

Hamish McLeod AREINZ, Nat Dip in RE Business Partner, Halswell & Wigram

Amanda Adriaens Sales Manager, City

Candice Toughey Branch Manager Cashmere

Ned Allison AREINZ, Nat Dip in RE Auctioneer/Sales Manager, City

Sarah McLeod AREINZ, Nat Dip in RE Business Partner, Halswell & Wigram

Paul Pretorius Sales Manager Wigram

We Are the Best at Putting You First

Here at Harcourts Grenadier, we’re incredibly proud of the reputation we’ve earned for consistently delivering a truly exceptional customer experience.

World-class agents and industry-leading resources play a big part in that. But, we’re also the only company that employs a dedicated Head of Client Experience – Greg Seaward Searle. Greg’s goal is a simple one – to ensure every single client enjoys a five-star experience.

From the moment a property is listed, Greg’s available to offer impartial support and guidance at any time. Along the way he takes care of all the little details; the special touches like the complimentary Corporate Cab which transports our vendors to and from their auctions.

Greg’s in contact after the sale has been completed too, ensuring everything went smoothly and seeking the feedback and insights that allow our team to constantly enhance the experience they deliver.

Greg S.S

Greg Seaward-Searle Head of Client Experience 021 273 2753

Community

First at Grenadier

Cancer Society CanterburyWest Coast Division Partnership

Every year, more than 80,000 New Zealanders are diagnosed with skin cancer. That means that in our city alone around 12,000 people annually will find out they have melanoma or another skin cancer.

Harcourts Grenadier has partnered with The Cancer Society Canterbury-West Coast Division to aid in reducing the impact of cancer on our community.

A donation of $44,653 was made to mark the beginning of our dynamic partnership. Together we have rolled out a SunSmart campaign that will help protect Cantabrians against cancer.

Nicola C

Nicola Coom Cancer Society Canterbury West Coast

Choosing the Right Method For You

We will provide you with advice based on the best outcome for your situation. Methods of sale that involve a quick but intense marketing period are often the best choice and give you the opportunity to create urgency for buyers to act quickly.

AUCTION

Involving a high profile structured campaign, you set the terms, conditions and auction date. You agree on a confidential reserve price, with no pressure to sell if that reserve is not met. You’ll attract only genuinely interested buyers and all bidding is on a cash and unconditional basis. It is also the most likely method to deliver a premium price as the keen buyer interest promotes competition.

DEADLINE SALE

This method of marketing creates a high profile for your property and establishes a competitive environment without having to list a price. You also set the terms, conditions and deadline date and you will find prospective buyers become emotionally involved with your home before they consider the price they have to pay. They only have one opportunity to put forward their most competitive offer. You have the opportunity to accept, decline or continue negotiations with any interested party - it’s your choice. You’re in control of the process.

IF MARKETING WITH A PRICE

You must set your price competitively right from the beginning. Buyers may choose not to inspect the property based on its price being too high or low. We don’t price your property, the market does. Employing the right strategies to maximise buyer competition achieves you the best result.

• Overpriced properties take longer to sell.

• The longer you’re on the market, the lower your selling price.

• Set the price correctly in the initial marketing period.

• More buyers and the best buyers show interest soon after you’ve listed.

• When buyer competition is highest you achieve your best result.

IF MARKETING WITH WITHOUT A PRICE

The marketing must capture the attention of the buyers. Our goal is to make a buyer’s shortlist and generate maximum buyer competition. The property is judged on its merits not its price, the sale process will help gauge what the market value is at the time.

Grenadier Auctioneers

We have built our industry-leading auction experience on getting everything just right. From our award-winning auctioneers, complimentary corporate cab service and our cutting-edge technology, right down to the finer details like coffee cards and beautiful flowers for our sellers.

NED ALLISON

2022 - HARCOURTS INTERNATIONAL AUCTIONEER CHAMPION

In the world of auctioneering, Ned has well-and-truly established himself as one of the best of the best. He was recently recognised as the Harcourts International Auctioneer of the Year for the second year running, and has also won both the Harcourts National Auctioneer of the Year award (2019 and 2021), and the REINZ National Auctioneer of the Year award (2017 and 2020). For Ned, it’s a privilege to be asked to represent a client at the lectern, and he takes great pride in repaying that faith by delivering exceptional outcomes.

LISA YARDLEY-VAIESE

2022 - HARCOURTS AUCTION PREMIER DIVISION FINALIST

Lisa’s sparkling personality, exceptional skill and undeniable dedication are impossible to miss when you see her in the Grenadier auction rooms. A well-known and highlyrespected figure within local property circles, Lisa has twice been a finalist in the REINZ National Auctioneer of the Year competition and was crowned Harcourts National Auctioneer of the Year in 2020. Whether it’s on the auction floor or in the negotiation room, Lisa’s ability to build rapport with bidders plays a major role in her exceptional results and outstanding clearance rate.

HAMISH MCLEOD

LARGEST RURAL TRANSACTION

Since embarking on a career in auctioneering back in 2005, Hamish has lent his expertise to pretty much every type of transaction imaginable. His knowledge of sections, developments and the rural sector has seen him front some incredibly successful campaigns, including the largest auction sale in New Zealand history – a rural transaction that sold under the hammer for $64.9 million. Of course, Hamish also partners with residential sellers and has earned a reputation for delivering strong results on the day.

BEN DONALDSON

2022 - HARCOURTS AUCTION OPEN DIVISION FINALIST

Ben thrives in the fast-paced world of the auction room and loves the role he plays in driving great outcomes for his clients. He finds inspiration in the hard-working team which surrounds him, and is constantly amazed by the care, commitment and energy they pour into every campaign. Ben has an innate ability to keep an auction moving, with his willingness to think on his feet and entertain the crowd ensuring there’s never a dull moment. Of course, he also has the ability to produce amazing results, a trait that has quickly cemented his place as one of the true rising stars of the auction circuit.

The Power of our Network

When you choose a Harcourts Grenadier agent, you don’t just get one consultant. You actually get more than 500 of them! One of the biggest advantages of partnering with Harcourts is the strength - and the sheer size - of our network. Our approach is very much a collaborative one, with all of our agents working together to secure the best outcomes for our clients.

As soon as your listing goes live in our system, it’s available to every agent in the city. That not only exposes your property to them, but to any of their buyers who may be looking for a home just like yours.

As a result, more than 40% of our properties are ‘crosssold’, with another one of our team finding a buyer for the listing agent.

Of course, by exposing your home to all of our agents, we dramatically increase the chance of finding multiple people interested in owning it. Having more than one interested party creates competition – and it’s that competition which drives up the price.

That’s the power of our network, and the reason we pride ourselves on not just delivering a result – but the very best result possible.

Current Listings Christchurch Area

The strength the Harcourts brand means we list 40 - 50% of all the Christchurch properties on the market at anytime.

Our network collaboration and focus on our sellers best interests (above our own) means we sell 1 in 2 of those properties listed for sale in Christchurch. We are not focused on the commission earned but

Total Harcourts Market Share

ANALYSIS AND RESEARCH

A report containing all relevant information for your property including market conditions and recent sales.

METHOD

Support and expertise to help you choose the best method of sale for your property.

MARKETING

Specialised marketing plan for your property.

INSPECTIONS

Open homes and viewings by appointment.

How it Works SOLD

SALE AND NEGOTIATION

We are here to obtain the best possible result on your terms.

COORDINATION

Management of all advertising and media placement.

FEEDBACK

Regular feedback and reviews to measure buyer interest and price.

SUPPORT

Our attention, guidance and assistance throughout the selling process and liaison with solicitors.

FUTURE PLANS

When necessary we can help find you a new home.

Marketing Success

HOW TO GET THE BEST OFFERS AND SELL FOR THE MOST

Buyers are educated and understand market value. We know how to make sure your home stands out against competing properties and attracts the strongest interest. Multiple buyers competing for your property is always preferable to a single buyer and the best way to achieve a premium price. Our specialised marketing strategies are designed to create this condition of buyer competition.

STAND OUT IN THE CROWD

We leave no stone unturned to ensure our marketing generates the most interest possible, with professional photographers, talented videographers and experienced copywriters all working alongside our team to produce material of the highest calibre. No matter where the potential buyer views your property, we will make sure it looks it's absolute best.

THROW THE NET WIDE

By marketing everywhere that buyers are looking – locally, nationally and internationally.

INTERNATIONAL REACH

Our commitment to achieve the best possible results for our clients extends beyond Christchurch and New Zealand. Not only are our major platforms easily accessible to overseas buyers, we have Harcourts consultants and offices all over the world. 6.7k 879 11

Grenadier Marketing

VISUAL MARKETING

Highlighting the positive aspects of your property across a range of media is important. As buyers generally refer to many different media types when researching potential options, our marketing plan will make use of other avenues to complement print and online advertising. We analyse the strengths of each media placement.

An obvious choice for marketing your property is the property signage, this is one of the biggest referrers of direct enquiry to the Harcourts website.

ONLINE MARKETING

In today’s fast-moving society, email and online marketing are vital for delivering information quickly and efficiently. Maximising your property’s exposure online is a prime objective for our marketing plans as this is often the first point of research for prospective buyers.

Christchurch is a popular destination, with potential purchasers from throughout the country and around the world searching online to find the latest listings. To reach that audience we deploy sophisticated digital strategies across a range of listing platforms and social media channels, including Facebook and Google.

PRINT MARKETING

Traditional print marketing is a vital part of any marketing campaign. With carefully selected and targeted media, we will launch your property to the market with maximum impact.

Another reason to invest in print marketing is the longevity of the message in the marketplace. It’s a form of media that often sits around the home or office, with added research and repeat viewings of your property from the potential buyer.

IN-HOUSE MARKETING TEAM

Great real estate results are built on the back of great marketing – which is why we have our own in-house marketing team. This group of experienced professionals is on hand to assist our property consultants with their campaigns.

Led by a qualified designer, our marketing team leverage strong relationships with key media suppliers to secure the best opportunities for our clients. They also have a top-ofthe-line production machine at their disposal, enabling them to produce high-quality marketing material on the spot.

Digital Presence Strategic Campaigns

At Grenadier, we will ensure your property is visible on all the major real estate platforms that New Zealand has to offer. It is also important to note, we have our own significant digital reach.

From our impressive email database, social media following and website traffic we are sure to increase the number of eyes on your property.

You need to make your property stand out in the market. With the amount of print and online advertising, as well as the number of competing properties, the potential buyer can become overwhelmed by having so much to choose from.

Buyers may only have the time to quickly scan what’s on offer –therefore they will be attracted to advertising that speaks to them and addresses their needs.

We work with you to carefully develop both the content and placement of your marketing – so buyers are attracted to your property. We also work with professional photographers to ensure the highest quality images.

Multiple buyers competing for your property is what we want. So casting your net wide is essential. In order to accomplish this we use a huge range of tools as part of a comprehensive plan. We’ll give your property the highest possible profile and help you achieve the best possible price.

SOCIAL MEDIA FOLLOWERS

Full Service Company

NAI HARCOURTS GRENADIER COMMERCIAL SALES & LEASING

We are the established commercial and industrial property specialist team in and around Christchurch and Canterbury. Led by Craig Edwards, we know the city and region’s current commercial dynamics better than anyone else. We deal with more people on a daily basis and that gives you a big advantage when it comes to buying, selling or investing in commercial or industrial property.

NAI HARCOURTS GRENADIER COMMERCIAL PROPERTY MANAGEMENT

Our experienced Commercial Property Management Division, led by Linda Kuipers, has a keen focus on developing effective processes and providing clear communications to landlords, tenants and contractors alike. The Grenadier Commercial Property Management portfolio is an extensive and diverse one and includes some of the City’s most iconic commercial buildings.

HARCOURTS GRENADIER RESIDENTIAL PROPERTY MANAGEMENT

The main reason people hire property managers is to free up their time. Having your property managed through Grenadier Rent Shop will take the hassle out of having investment properties. We ensure the smooth running of your investment portfolio by having our expert Property Managers effectively manage all aspects of your property.

AMY ZIOLO | 027 736 8254 | 0800 377 277

SPECIAL PROJECTS

Cedric's has been involved in Real Estate for over 40 years, he has seen the peaks and troughs of numerous markets and the many changing faces of property investment and development. Cedric is an authority on property and its subtleties, knowledge he puts to effective use as Grenadier’s Special Projects Manager.