Professional Heating & Plumbing Installer June 2025 by Hamerville Media Group

PLUMBING & BATHROOMS

SHOWER PUMPS, MACERATORS & MORE

DOMESTIC HEATING & CONTROLS

MAXIMISE BOILER EFFICIENCY

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DOMESTIC HEATING & CONTROLS

12RETROFITTING UFH

What to consider when retroﬁtting UFH with low carbon technologies

14MAXIMISE BOILER EFFICIENCY

Four ways to help boilers become more efficient

16Q&A // EXHAUST AIR HEAT PUMPS

Discover more about Exhaust Air Heat

Pumps and some of the features of NIBE’s S735C

18ELECTRIC UFH

Advice on planning and installing electric underﬂoor heating

20HARMONISING HEAT

Myson UK’s guide to combining underﬂoor heating and radiators

phpi@hamerville.co.uk

PLUMBING & BATHROOMS

23HOLISTIC LOOK

Installing Hansgrohe’s Xelu vanity unit & Tecturis basin tap

26NEED A LIFT?

Selecting macerators and automatic lifting stations

29PUMP IT UP

Tucson has enhanced its Equinox range of shower pumps

BATHROOM INSTALLATION

EVENT PREVIEW

31INSTALLERSHOW 2025

A look at what’s in store for visitors to this year’s event at the NEC

COMPETITION

43WIN WITH FIREANGEL

Win a £50 voucher plus a safety alarm bundle

PRODUCT ROUND UP

40 AC-90 Bio multifunctional

The Sauermann Si-CA

Vaillant’s high recovery cylinders

Kneepads, Heat Pumps, Boilers and more...

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@professionalplumber

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EDITOR

JONATHAN COLE

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OLIVER SHANNON oshannon@hamerville.co.uk

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DESIGNER

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PROFESSIONAL HEATING & PLUMBING INSTALLER is a business journal for those involved in the installation, maintenance and repair of heating and plumbing systems. It is available to the trade at leading heating and plumbing merchants and specialist outlets throughout the UK.

The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.

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(Certiﬁcate of Average Distribution for the issues between January and December 2023)

Familiar solutions

It was recently revealed that during March this year there were 5,604 certified Heat Pump installations. When compared with March 2024, this was a 22% increase. The figures, taken from the MCS Data Dashboard, demonstrate the steady rise of heat pump installations in the UK.

Other low carbon alternatives, such as Solar PV and battery storage, also saw rises in the month, with a total of 31,000 certified installations across the period. Ian Rippin, CEO at MCS, commented, “It’s great to see that the number of people adopting low-carbon alternatives is continuing to grow month on month.” You can read more about this story on page 8.

Manufacturers are launching new Heat Pumps, notably those utilizing the R290 refrigerant, and an increasing number of training courses are available. Helped by the BUS (Boiler Upgrade Scheme) grant, and with energy providers exploring new tariffs to support users of the technology, it would seem that 2025 could be another year of growth in heat pump installations.

However, to be fully reassured heating engineers more familiar with traditional solutions will want to get ‘hands-on’ with Heat Pumps and speak directly to the people manufacturing them. One chance to do this occurs in late June when the InstallerSHOW returns to the NEC. With a number of Heat Pump manufacturers present at the event, alongside a wide range of other companies from across the sector, engineers can take the opportunity to explore new solutions in the market and speak directly with their creators. You’ll find a preview of the event on page 31.

At the moment it is Air Source Heat Pumps (ASHP) that are gaining widespread attention, but they are not the only option. Another is an Exhaust Air Heat Pump (EAHP), which works by extracting warm air from inside a building, capturing its thermal energy through a refrigeration cycle, and using it to heat water and indoor spaces. In this issue we speak with NIBE about the technology and its S735C unit. You can read more on page 16.

With plumbers and heating engineers often relying on solutions that are familiar and trusted, it is clear to see why new technologies can take time to break into the market. However, if they provide solutions and offer new advantages it is likely they will gradually become more widely adopted... perhaps even becoming the next generation of familiar and trusted solutions.

EDITOR

WORCESTER BOSCH LAUNCHES CASHBACK PROMOTION

Worcester Bosch’s new promotion –the Clean Heat Cashback – will see installers receive £500 for every qualifying Bosch heat pump installed and £250 for every qualifying Bosch Hybrid System (T&Cs apply. Eligibility criteria applies) between 1st April 2025 and 31st March 2026.

To get involved, installers can register for an account on Worcester’s website and then they can claim £500 back for any Bosch heat pump or hybrid install that has been installed, registered and commissioned within the qualifying period.

Jo Shepherd, Sales & Marketing Director at Worcester Bosch, commented: “The promotion is part of our ongoing efforts to encourage installers to provide a diverse range of heating products to their customers. We recognise that heat pumps represent a critical component of the UK’s future heating strategy, and we are committed to supporting installers as the market shifts.

“This scheme compliments our other installer promotions, such as the PowerUp rewards promotion where installers can earn up to £800 in gift cards through our loyalty programme and reflects our deep appreciation for the continued hard work and contribution of installers across the UK.”

For more information please www.rdr.link/pbp001

Share your thoughts with us on the industry via Twitter (@PHPI), Facebook (@ProfessionalPlumber), or by emailing phpi@hamerville.co.uk

HEATING INSTALLER AWARDS 2025REGIONAL WINNERS REVEALED

The 2025 regional and sustainability winners as well as the ﬁnalists of the Rising Star and HVAC categories of the Heating Installer Awards 2025 have been announced.

Now celebrating its 10th year anniversary, the Heating Installer Awards recognises the achievements and raises the credibility of plumbers and heating installers across the country who deliver excellent work on a daily basis.

The industry judges explained the entries received this year were of an exceptionally high standard and made selecting the winners no easy task.

The regional winners are:

• East Midlands: Max Smith

• East of England: Jon Miles

East of England Highly commended: Shane Kosic

• North East: Craig Gilhome

• North West: Liam Crossley

• Scotland: Stuart Sugden

• South East: Shaun Bone

South East Highly commended: Liam Barry

• South West: Joshua Bond

• Wales & Northern Ireland: Daniel Davies

• West Midlands: Taylor Evans

• Yorkshire and the Humber: Damon Blakemore

The Best Sustainable Installer winners are:

• Sustainability North: Damon Blakemore

• Sustainability Midlands: Max Smith

Sustainability Midlands Highly Commended: Neil James

• Sustainability South: Shaun Bone

Sustainability South Highly Commended: Wesley Hort and Liam Barry

The Best HVAC Installer shortlist is:

• Mark Denman • Dean Franklin

• Craig Gilhome

The Rising Star shortlist is:

• Kris Main • Jesssica Rose

• Joe Styles • Daisy Turner

The regional and category finalists will now go through to the next stage of the awards, which involves a technical challenge and a public vote, with some ‘money-can’t-buy’ prizes up for grabs for the winners.

The winners will be announced on Wednesday 25th June 2025 at InstallerSHOW, taking place at Birmingham NEC.

For more information please www.rdr.link/pbp002

BAXI’S DOUBLE POINTS PROMOTION

Baxi has launched its latest promotion for members of its Baxi Works loyalty scheme which will see members receive double reward points on eligible boiler installations.

From 1st April until 30th June 2025, heating engineers who install and register any boiler from the Baxi 600 or 800 ranges will receive double points.

Rob Pearse, Residential Solutions Director at Baxi, said: “It is important to us to reward the hard work of our loyal installer base keeping homes across the UK warm, efficient and safe. Our 600 and 800 ranges are reliable and efficient models designed to be not only quick and easy to install, but deliver efficiency through built in dynamic range rating and compatibility with controls.”

For more informationplease www.rdr.link/pbp003

DEDICATED INSTALLER NETWORK INTRODUCED BY WAVIN

Drainage and plumbing manufacturer Wavin, has launched a new installer network designed to provide practical and technical support for underﬂoor heating, ventilation, and heat recovery installers.

The Wavin Installer Network (WIN) is a free to join initiative that enables installers to gain access to expert guidance, bespoke training, and priority technical support.

WIN members will receive a dedicated Wavin support expert to assist with project requirements, technical solutions, and on-site support. Additional benefits include promotional opportunities through Wavin’s marketing channels and branded workwear.

The company says that installers listed on WIN will also benefit from increased visibility, as homeowners and developers can search for accredited professionals in their area through the platform.

Martyn Neil, Business Development Manager for Indoor Climate Solutions at Wavin said: “The launch of the Wavin Installer Network marks a significant step in making sustainable, energy-efficient solutions more accessible - through helping the trade. By joining WIN, installers can expand their market share through bespoke training that enhances their skills and knowledge, while also benefiting from recognition and promotion as a trusted Wavin partner.”

For more information please www.rdr.link/pbp004

Conex Bänninger has reinforced its commitment to Stoke on Trent College by conducting a specialised press-ﬁt training session for gas engineer apprentices.

Kevin Goodison, Regional Technical Sales Manager (Midlands), guided the apprentices through the installation of a >B< Press ﬁtting. He also provided insights into the company’s 115-year history, highlighting its innovative product developments and market launches, before focusing on the beneﬁts of the >B< Press range.

The apprentices, who work locally in Stoke, attend Stoke on Trent College weekly while pursuing their Gas Engineering Level 3 diploma. Lee Gratton, Skills Gas Coach/Assessor, expressed gratitude for Conex Bänninger’s support, stating, “The session on press-ﬁt was well received. Bringing in a quality ﬁttings manufacturer like Conex offers apprentices valuable exposure to our industry and additional hands-on training.”

To learn more about available training please www.rdr.link/pbp005

EXPANSION OF ‘PUMP SCHOOL’ TRAINING ANNOUNCED

Grundfos has announced the expansion of its Pump School in-classroom training program. In partnership with Resideo and Fernox, the Pump School offers training sessions designed to enhance the knowledge and skills of professionals in the heating and plumbing industry.

Building on the success of previous sessions, the Pump School now includes new dates and locations to accommodate the growing demand for in-person training. The program, known as “The Healthy Heating System,” provides participants with insights into modern heating controls, pump systems, and maintenance solutions, all aimed at improving the efficiency and reliability of heating systems.

The new dates and location include Reading (3rd June), Woking (11th September and 13th November), Leighton Buzzard (18th June) and Warrington (18th September and 4th December).

Neal Saunders, Sales Director for Domestic Building Services at Grundfos, commented: “Our Pump School program is meticulously designed to empower installers with the knowledge and skills necessary to excel in their field. By expanding our training locations and dates, we aim to make this valuable education more accessible to professionals across the country.”

The company says spaces are limited and early registration is encouraged.

To register for the Pump School in-classroom training, please www.rdr.link/pbp006

AERONA R290 HEAT PUMP COURSE AVAILABLE ONLINE

Grant UK’s Aerona 290 Air Source Heat Pump training course for installers is now available to access online via the Grant eLearning Academy. The company says the Aerona 290 Air Source Heat Pump Installer On-Demand Course has been designed to deliver in-depth R290 heat pump training at a click of a button, anytime and anywhere.

This new course is split into twelve separate modules which each cover a particular topic. The online Aerona 290 ASHP Installer course includes an introduction to the Aerona 290 heat pump range and its core features, as well as detailed sections on installation, commissioning, servicing and fault finding. The course also covers the specific installation requirements for R290 heat pumps as well as the Aerona Smart Controller’s operation and settings.

For more information please www.rdr.link/pbp007

HEAT PUMP INSTALLATIONS ON THE RISE

During March 2025 the number of Heat Pump installations rose again, with a 22% increase when compared to the same month in the previous year.

Ian Rippin, CEO at MCS, commented: “The latest data from the MCS Data Dashboard shows that March was the best month of 2025 so far, totaling more than 31,000 certified installations – up 49% from March 2024.

“Heat pump uptake continues to rise, with 5,604 certified installations – a 22% increase on March of last year - as more homeowners transition to low-carbon heating, driven by initiatives such as the Boiler Upgrade Scheme (BUS).

“It’s great to see that the number of people adopting low-carbon alternatives is continuing to grow month on month, a positive step towards helping the UK achieve its net zero targets.”

For more information please www.rdr.link/pbp008

MAKITA DOUBLES BATTERY WARRANTY

Makita UK is enhancing its standard factory warranty policy on batteries from one to two years. Since 1st April 2025, any genuine Makita battery purchased will automatically qualify for a two-year standard warranty without requiring any product registration, and this applies to XGT, LXT and CXT battery platforms.

“Makita batteries are developed using the latest technology to ensure products are powerful and built for tough, long-term professional use,” commented Tony Coleman, Technical Services Manager at Makita UK. “The new warranty applies to all genuine Makita batteries purchased in the UK from 1st April 2025 onwards and these batteries will automatically qualify without the need to register them.”

For more information please www.rdr.link/pbp009

HANSGROHE INTRODUCES

INSTALLER RANGE FOR 2025

Hansgrohe has revealed an extended range of showers, taps and accessories that now form part of its Installer Range for 2025.

The company says the comprehensive brochure is a ‘one-stop resource’ featuring detailed product specifications, installation guidelines, and design ideas tailored to help installers meet their customers’ needs.

Amongst the new products now included are the Ecostat Fine and Ecostat Element shower and bath thermostats. Both products integrate the EcoStop+ function, which limits the water flow to a maximum of six litres per minute.

Keith Dyson, National Technical Sales Manager at Hansgrohe UK and Ireland, commented: “We are dedicated to supporting our installers by offering a comprehensive and innovative range of bathroom answers plus the inspiration that makes it simple to present it to customers.”

For more information on the latest range and to download a copy of the new Insatller Range brochure please www.rdr.link/pbp010

WARMFLOW OFFERS FREE HEAT PUMP TRAINING

Warmﬂow is offering free training on its latest product, the Zeno R290 Air Source Heat Pump.

With 10 training centres located across the UK and Ireland, the company says it is committed to empowering heating engineers with the knowledge and skills required to install and maintain this advanced technology.

Warmflow’s free training sessions cover various aspects of the Zeno R290 Air Source Heat Pump, including installation, commissioning, and troubleshooting.

The Warmflow Zeno Air Source Heat Pump range features Warmlink technology, a remote control and diagnostic platform that allows engineers to monitor, control, and run diagnostics on their installations from anywhere in the world, reducing unnecessary call-outs.

For more information please www.rdr.link/pbp011

ALTECNIC UNVEILS NEW DISPLAY VAN

Altecnic has unveiled a new display van, a mobile showroom designed to bring a range of solutions directly to the trade and training centers nationwide.

The vehicle is equipped with product displays that highlight Altecnic’s range of renewable-focused solutions. The company says it is aiming to bridge the gap between innovation and practical application, with the display van serving as a hub for on-the-go education and training.

Gary Perry, Managing Director of Altecnic, commented: “The launch of our new display van marks an exciting step forward in our mission to drive innovation and sustainability within the heating and plumbing industry. By bringing our products and expertise directly to professionals within the industry, we’re making it easier than ever for the industry to embrace renewable technologies and energy-efficient solutions.”

For more information please www.rdr.link/pbp012

NEW CIPHE MANIFESTO

The Chartered Institute of Plumbing and Heating Engineering (CIPHE) has published its official manifesto for 2025-2027. The manifesto provides insight into how CIPHE is supporting plumbing and heating across the next two years.

The 26-page document tackles the immediate challenges and threats facing the industry, as well as proposed solutions on how to address them. It focuses on a number of key pillars including Education, Sustainable, Conservation and Safeguarding.

Kevin Wellman, CEO of CIPHE, stated: “CIPHE must use its expertise to be the driver of change across government regulation, shaping and reforming education and training, and equipping the industry to leverage new innovations and achieve new possibilities.”

www.rdr.link/pbp013

INTATEC RELEASES NEW PRODUCT BROCHURE

Intatec has released the fourth edition of its combined product brochure, bringing together its renewables, plumbing & heating, and commercial collections into one guide.

The updated brochure features the company’s latest developments such as the patent-pending Inta Zero Anti-Freeze Valve, the Inta Hydra Hybrid Control Unit, and the IntaKlean HP Magnetic Heat Pump Filter.

CEO of Intatec, Stuart Gizzi, commented: “This brochure reflects our mission to provide solutions that are not only technically robust but also make installation and maintenance easier for the professionals who rely on us.

To request a printed copy or to view the digital version please www.rdr.link/pbp014

CARRIER SOLUTIONS UK UNVEILS NEW TRAINING ACADEMY

Carrier Solutions UK has officially opened its training academy in Stockport, where it will offer education and support for HVAC engineers across the UK. The new training centre spans approximately 1300 square metres and has been converted from a former warehouse to create the learning environment.

Equipped with Carrier Solutions UK’s latest innovations and technology, it will offer hands-on experience with an extensive multi-brand range of Carrier and Toshiba residential and light commercial HVAC equipment and heating solutions under the Viessmann and Vokèra brands, enabling engineers to refine their skills using air-to-air and air-to-water heat pumps, SHRM Advanced VRF systems, boilers and controllers.

“This investment in training excellence is a major step in supporting the future of the UK’s HVAC industry,” said David Dunn, Managing Director, UK&I, Carrier RLC EMEA. “We are committed to equipping engineers across the country with the knowledge and expertise they need to work with the most advanced solutions available today.”

For more information please www.rdr.link/pbp015

HOMEOWNERS CAN FIND THEIR ‘PERFECT MATCH’

Worcester Bosch has launched a new brand campaign aimed at guiding UK homeowners to ﬁnd their ‘perfect’ home heating system and restore heating harmony.

Titled ‘Your Perfect Match’, the campaign features new consumer research by the company into British couples and their disagreements about when to turn the heating off as we enter the warmer months.

The research found almost three quarters (74%) of British households are currently locked in a battle over when the cold weather is over and the heating can finally be switched off, arguing an average of five times a week about it.

Alongside the research, Worcester Bosch has partnered with husband and wife podcasters and television hosts - Chris and Rosie Ramsey - to front the campaign.

Chris Ramsey said: “I have lost count of the amount of debates we have in our house about the heating. It’s like a cold blooded reptile and a warm blooded mammal are living together. The thermostat should be a source of warmth, not tension! That’s why Rosie and I have partnered with Worcester Bosch to take the heat out of the nation’s big home heating debate.”

The company has also launched the Perfect Match tool, a helpful online tool that matches people with their perfect heating system.

For more information please www.rdr.link/pbp016

RETROFITTING UFH WITH LOW CARBON TECHNOLOGIES

With sustainability and energy efficiency continuing to be high on the agenda for residential and commercial properties, renewable technologies such as heat pumps and solar are becoming increasingly popular. Here Diana Puiu, Technical Design & Support Manager from GF Building Flow Solutions (formerly Uponor), outlines some things to consider when retrofitting underfloor eating with these low carbon technologies.

Building regulations are clear when it comes to replacing wet heating systems. Part L in England and Wales requires a maximum ﬂow temperature of 55°C, while Scotland’s compliance guidance stipulates 50°C. These lower temperature requirements make low carbon technologies like heat pumps and solar thermal systems the logical choice to replace traditional boilers.

Underfloor heating (UFH) systems are a companion for renewable technology due to their large surface area, which results in lower flow temperatures, typically 35-40°C. So, when installers retrofit UFH with low carbon heat sources, they comply with regulations and deliver significant benefits to the property owner, including improved thermal comfort, maximised energy efficiency, and reduced running costs.

Installing UFH is not complicated if you have addressed several essential factors to ensure correct speciﬁcation. But before you can plan the installation, you must ﬁrst decide what system is best for your project.

Which system?

Electric UFH systems consist of cables or mats installed under the ﬂoor. They can be cheaper and easier to install, but their running costs can be higher, so this type of UFH is better suited to smaller-scale installations such as residential bathrooms or kitchens. If you are installing electric underﬂoor heating in more than one area, you must ensure that the property’s electrical system can cope with the additional electricity demand, or the UFH could overload it.

Hydronic (water) UFH systems, which use a network of pipes to circulate hot water through the circuit to provide radiant heat, beneﬁt from greater energy efficiency and reduced heating bills. These systems work well for bigger areas and with

low-carbon heating like solar thermal and heat pumps.

Floor structure

The floor’s structure can often determine the choice of system. If raising the floor is not possible, low profile UFH systems, such as the Uponor Minitec, can be installed on top of the existing floor covering or screed or as part of a complete floor replacement. If the floor structure has a low static weight-bearing capacity, systems like the recently launched Siccus 16 dry UFH system are ideal. Siccus is designed for residential retrofits, requires no screed and has a low profile, minimising disruption and avoiding the need for significant floor build-up. This makes it suited to timber floors or upstairs retrofits with weight and height limitations.

Good insulation and thermal mass are key to getting the best performance when fitting underfloor heating with renewables like heat pumps and solar

Thermal performance

Good insulation and thermal mass are key to getting the best performance when fitting underfloor heating with renewables like heat pumps and solar. Without adequate insulation, a significant amount of heat can be lost to the subfloor, reducing the advantages of low-temperature heating.

You might need to upgrade the existing insulation in older properties to prevent unnecessary heat loss. The ﬂoor’s thermal mass, usually the screed, also plays a big part in how efficient the system is. Getting the insulation right alongside enough thermal mass means better heat retention and a more even heat distribution.

This becomes even more important for commercial buildings, so insulating beneath the UFH pipework will prevent heat from escaping into the ﬂoor and direct it upwards instead.

A solid connection

One key area where heat can be lost but often gets missed is where the heat source connects to the UFH system. Using pre-insulated pipe solutions, like Ecoﬂex Thermo Twin HP, which is designed for heat pumps, can ensure minimal heat loss between the heat source and the heating system. This helps optimise energy efficiency across the whole heating loop.

Flooring material

Another consideration is the type of flooring that will be used above the underfloor heating system. While many floor coverings can work with UFH, installers should pay close attention to thermal conductivity. In residential properties, carpets and

Installing UFH is not complicated if you have addressed several essential factors to ensure correct specification

underlay are recommended to have a combined insulating value of no more than 1.5 Tog. Correct insulation is even more critical in commercial environments, where the carpet is speciﬁed for sound absorption. As a rule of thumb, values should be no more than 1.5 Tog, especially for heat pump systems.

Materials like vinyl, stone, engineered wood, tile, and polished screed offer excellent thermal conductivity and are ideal for use with underﬂoor heating systems. However, always check the manufacturer’s recommendations to ensure the ﬂooring is suitable for the system you are installing.

An expanding market

As awareness of the beneﬁts of combining

low carbon energy technology with UFH grows, demand will increase further. This is the ideal time for installers to offer low carbon heating solutions and take advantage of this growing market. However, correct product selection and system design are key. Engaging early with manufacturers like GF Building Flow Solutions will ensure access to technical guidance, design support, and product solutions tailored for retroﬁt.

To find out more about the Uponor range of underfloor heating systems from GF Building Flow Solutions, including its latest addition to the range – the Siccus 16 please www.rdr.link/pbp 017

Martyn Bridges, Director of Governmental and External Affairs at Worcester Bosch, looks at four ways to maximise boiler efficiency.

MAXIMISE BOILER EFFICIENCY

The government’s consultation on raising product standards for space heating concluded in March. We’re now waiting to see how our responses to its 96 questions will be actioned.

Some of the proposals involve removing certain boiler controls from the market. It principally highlights on-off controls, the ‘old-fashioned’ thermostats that literally switch off the boiler once the room reaches the desired temperature.

Controls are an important component and for some years, Load or Weather compensation controls modulate the output of boilers to their absolute minimum whilst still achieving the desired room temperatures. Let’s take a look at what the proposals could mean for consumers and the strategies that could make their heating more efficient.

New combi boilers have energy-saving controls

The Boiler Plus standards that were introduced in 2018 require installers of gas-ﬁred combi boilers to implement modulating controls for additional energy efficiency. These are known as load compensation or weather compensation controls, and they’ve been a requirement for every combi boiler installed in the UK for the past seven years.

Rather than turn the boiler on or off, these controls use two-way communication to inform the boiler of how much heat is

required. The controller can then regulate its temperature downwards to operate at the minimum output needed to provide a comfortable level of heat in the house.

The importance of controls

Controls improve the energy efficiency of a boiler by lowering the temperature it runs at and increasing how much it condenses. And critically, it’s not just boilers installed after 2018 that are compatible.

The majority of combi-boilers that predate the Boiler Plus Standards also have the ability to modulate and communicate with controls. It’s very rare that a boiler produced in the past 15 years can’t be controlled in this way. In fact, the

if the homeowner isn’t interested in changing controls, they can use other techniques to improve heating efficiency

Worcester range of Comfort controls have been doing this since 2014.

Replacing on-off thermostats with load or weather compensation controls is a sureﬁre way to increase efficiency. But even if the capacity is there, the homeowner must be open to the upgrade.

Controls can be challenging to install In most cases, new controls need to be electronically wired to the boiler by a professional. The potential for disruption stops many homeowners from even considering installation.

It’s also often the case that homeowners only think about upgrading their heating system once it stops working. But if the homeowner isn’t interested in changing controls, they can use other techniques to improve heating efficiency.

Manually lowering the temperature

Combi boilers with separate controls for hot water and heating can be adjusted manually – and it’s a simple enough adjustment to be made by the homeowner. Modulating the thermostat down to 50 to 60 degrees centigrade is usually sufficient to provide enough warmth to heat the home while lowering the overall output.

Essentially, this emulates the action of a load compensation boiler by lowering the ﬂow temperature to optimise its condensing. It just requires manual adjustment.

Balancing the heating system

Another method is to make sure the heating system is correctly balanced, though this technique requires the expertise of an installer. It’s an essential ﬁx for heat pumps, but also important for boilers.

With a condensing boiler, homeowners should endeavour to reach a 20-degrees centigrade differential between the incoming ﬂow to a radiator and the outgoing return.

This is usually achieved by regulating the radiator’s lockshield valve and measuring the incoming and outgoing temperatures on the two pipes, then adjusting to achieve the 20-degrees difference.

It’s a more straightforward ﬁx if the thermostatic radiator valves are auto-balancing, which uses a new technology and makes it easier to set up.

Checking for water quality

A water quality check is another worthy consideration. This is a professional check to assess the efficacy of any inhibitor installed within the system, and whether the water is contaminated with impurities. Contaminants such as oxygen ingress or discoloured water could hamper the transfer of heat into the water.

In that case, it’s certainly worth flushing a system with a power flush regime or even just a gravity flush. Clean water can pay dividends for boiler efficiency.

Checking the timings

With many heating systems, we ﬁnd the timings of the heating on and off periods are not tuned to the householder’s living patterns. The factory settings are generally just an estimate of the typical living patterns of a household; however, with combined energy bills nowadays averaging £1,850 a year for a typical house, any reduction in boiler operating times is worth doing. Just changing the boiler start and end times everyday by 30 minutes will give noticeable savings, yet probably no noticeable change in comfort.

We ﬁnd that smart controllers are interacted with a lot more, as you can change the timing patterns from the comfort of your sofa on your phone rather than having to stand next to a wall-mounted programmer with the instructions in your hand in some dimly lit airing cupboard.

The future of domestic heating controls

Greater efficiency doesn’t always require expenditure on new controls – it can be achieved through actions as simple as boiler temperature and water quality adjustments. As for the effect on homeowners, time will tell whether the government will mandate domestic controls for all.

For more information please www.rdr.link/pbp018

EXHAUST AIR HEAT PUMPS Q&A

PHPI speaks with Rick Clarke, NIBE UK’s Product Manager, to discover more about Exhaust Air Heat Pumps, some of the features of the company’s S735C unit and to find out the controls available with it.

QWhat is an Exhaust Air Heat Pump and how does it differ from Air Source Heat Pumps?

An Exhaust Air Heat Pump (EAHP) is a versatile, all-in-one system that provides heating, domestic hot water (DHW), cooling, and mechanical ventilation from a single, internally installed unit. It works by extracting warm air from inside a building, capturing its thermal energy through a refrigeration cycle, and using it to heat water and indoor spaces before expelling the cooler air outside.

By contrast, an Air Source Heat Pump (ASHP) relies on external air as its heat source and requires an outdoor unit to operate. While both technologies use the same basic principles of heat exchange, ASHPs do not provide ventilation and usually require a separate DHW cylinder. Additionally, ASHP efficiency can ﬂuctuate with outdoor temperatures, whereas EAHPs beneﬁt from a more stable indoor air environment, making them especially efficient in modern, well-insulated homes.

QTo what types of property is an Exhaust Air Heat Pump best suited?

EAHPs are particularly well-suited to smaller, modern properties that are built with energy efficiency in mind. The most common use cases in the UK include:

● New-build ﬂats and apartments (1-3 bedrooms): These properties often have controlled ventilation requirements and beneﬁt from a compact heating solution that integrates multiple functions into a single unit.

● Small to medium-sized houses: While EAHPs are more common in ﬂats, they can also be used in houses if proper space is allocated for the necessary ducting.

● Retroﬁt projects: Although EAHPs are most commonly installed in new developments, they can also be retroﬁtted into existing properties, provided that space is available for ductwork.

The key requirement is that the building has a relatively low heat loss (typically under 6-7kW), and sufficient airtightness to ensure the EAHP operates efficiently.

QWhat are they key features of the S735C Exhaust Air Heat Pump from NIBE?

The NIBE S735C is a compact, high-performance EAHP that combines multiple functionalities into a single unit with a small 0.6m² footprint. Its standout features include:

● Heating up to 6.5kW, ensuring a warm and comfortable home environment.

● A built-in 180-litre domestic hot water cylinder, capable of meeting the daily hot water needs of a typical household.

● Cooling function up to 3kW, providing comfort during warmer months.

● Mechanical ventilation, which ensures a continuous supply of fresh air while recovering heat from outgoing air to improve energy efficiency.

● Smart connectivity via the myUplink app, enabling homeowners to monitor and adjust system settings remotely.

This combination of heating, hot water, cooling, and ventilation makes the S735C a highly efficient and space-saving solution for modern homes.

QWhat controls are available?

The NIBE S-Series smart controls come factory-installed, providing a user-friendly and highly intuitive system. Key features include:

● Wi-Fi connectivity, allowing remote access through the myUplink app.

● A touchscreen interface, making it easy to adjust settings and monitor system performance.

● Smart Room Control (SRC), which utilises AI for better comfort and efficiency.

● Smart Price Adaption (SPA), enabling the system to adjust operation based on electricity pricing, helping homeowners reduce energy costs (offline only). These advanced controls enhance user experience while maximising the efficiency of the heat pump.

QAre there any factors that engineers need to be aware of when installing the S735C?

Yes, proper design and planning are crucial for a successful installation. Engineers should consider the following:

● Heating system design: Like all heat pumps, the S735C requires a well-designed heating system to operate efficiently. This includes correctly sized radiators or underﬂoor heating to maximise low-temperature efficiency.

● Ducting layout: EAHPs rely on ducting to move air efficiently through the property. A well-designed ducting system ensures optimal airﬂow and system performance.

● Unit weight and handling: The S735C is a heavy unit that requires a multi-person lift during installation, so careful handling and positioning are essential.

● Electrical and plumbing considerations: As with any heating system, the unit must be correctly integrated with the property’s plumbing and electrical systems to ensure safe and efficient operation.

Proper planning at the installation stage helps to ensure the system runs optimally and delivers the best long-term performance.

EAHPs are particularly well-suited to smaller, modern properties that are built with energy efficiency in mind

QDoes NIBE offer installer training and what further support is available?

Yes, NIBE offers extensive training for installers, ensuring that heat pumps are ﬁtted and commissioned correctly. In fact, NIBE only sells its heat pumps to trained professionals, ensuring that installations meet the highest standards.

NIBE has dedicated training centres, where installers can gain hands-on experience with its products. These centres provide structured training courses that cover everything from system design and installation to troubleshooting and servicing.

Support available for installers includes:

● Hands-on training courses, both at the NIBE head office training centre and through partner locations.

● The NIBE Pro Akademi offers full MCS level 3 heat pump training for those wanting to become an installer, as well as product training for those who are already MCS certiﬁed and want to install

NIBE products. Training can also be tailored to those who may have completed a level 3 heat pump course but haven’t got MCS certiﬁcation yet.

● Online resources and technical guides, providing detailed information about system setup.

● Dedicated technical support, helping with installation, troubleshooting, and performance optimisation.

QWhat kind of maintenance and servicing is required?

The S735C requires routine annual maintenance, like other heat pumps. Key servicing requirements include:

● Cleaning or replacing air ﬁlters to ensure unobstructed airﬂow and maintain energy efficiency.

● Checking the ventilation system to conﬁrm exhaust terminals remain clear and unobstructed.

● General system checks to check pressure, air and water ﬂow rates and control settings, to ensure optimal performance.

● Regular maintenance helps to extend the lifespan of the unit and maintain its efficiency over time.

QWhat level of warranty comes with the S735C?

The NIBE S735C comes with a standard 2-year warranty, providing peace of mind for homeowners.

To ensure the warranty is maintained, installers and homeowners need to:

● Use a NIBE-trained installer for the system installation.

● Register the product with NIBE upon commissioning.

● Commit to annual servicing and maintenance to keep the system in top condition.

To ﬁnd out more please www.rdr.link/pbp019

RProduct Manager for Schlüter-Systems, Andrew Saxon, offers advice on best practice when planning and installing electric underfloor heating systems.

ight back to Roman times, few things in the built environment can have delivered such a sense of comfort –and even luxury – as underﬂoor heating; yet the technology remains potentially problematic, with the quality of installation being pivotal to both the performance and the likely overall lifespan of the system.

In many properties, the space heating is still primarily delivered via conventional radiators, but in refurbishment as well as new-build situations, electric underﬂoor heating systems are widely regarded as offering a convenient solution for upgrading the comfort in bathrooms, particularly in the context of under tile installations.

Instead of a cold and unwelcoming surface beneath bare feet, a correctly speciﬁed electric system can deliver controllable warmth, not just from below, but also creating a regulated temperature within the room-space itself. The more advanced and adaptable systems can further be incorporated behind tiled walls.

Planning

Planning the installation is crucial, especially in larger bathrooms or sports changing rooms as even considering modern standards of insulation, the north side is often measurably colder than the south; with zoning being the obvious answer. As with the pipe runs to hydronic systems, the designer and contractor must create separate cable circuits, linking back to individual thermostats. Signiﬁcantly, the two zones may well be of different sizes, and not necessarily feature the same number of cables.

From a purely practical perspective, it is difficult to connect more than two heating cables into each thermostat, which is why Schlüter®-Systems’ DITRA-HEAT offers customers a selection of 17 different cable lengths for the 240 Volt circuits – rising from 4.6 up to 244 linear metres to address areas from 1.1m2 to 22.7m2. They will offer

ELECTRIC UFH

an output of 136W/m2, with an actual limit on capacity of 3,600 Watts that can run from one thermostat.

Connections

It is relevant here to highlight an issue common to many electrical underﬂoor heating systems, where the transition between the hot cable which delivers warmth to the ﬂoor build-up, and the cold stretch which connects to the thermostat, rely on a soldered connection. Unfortunately, such connections are inherently brittle and subject to failing; even months or years after the installation is complete.

The DITRA-HEAT cables feature a seamless transition between cold and hot legs. The cold leg is four metres long and employs a very thin strand wound around it, which reduces the electrical resistance to minimise the heat output generated; and this negates any problems of overheating where the connection is made to the thermostat. Additionally, DITRA-HEAT cable contains multiple very ﬁne, but strong strands which extend along the full length.

And as an integrated system solution, DITRA-HEAT’s 4mm diameter cables are laid within a studded, ﬂeece backed membrane, which serves as both an

insulating carrier and a decoupling layer to help distribute stresses within the build-up. For ﬂoors, the cables are laid within every third row of studs, and every two behind wall tiling.

The company always recommends that the installer runs two temperature sensors from the chosen position within the ﬂoor circuit, back to the wall, as there is always a possibility of one failing during the lifetime of the installation. In such a situation, it is then a simple matter to disconnect the ﬁrst sensor from the thermostat and wire in the ‘spare’.

Testing

Schlüter®-Systems also recommends three stages of testing before you tile: as each zone is laid, then during spreading of tile adhesive to guard against damage caused by pushing the cable home with a trowel, and after the tiles are installed.

Schlüter®-Systems continues to develop the DITRA-HEAT system, with the latest sophistication being the ability to control the heating output via a home’s Alexa, as well as using the manufacturer’s App, or via conventional controls.

For more information please www.rdr.link/pbp020

DRAYTON MOTORISED VALVES: THE EASY, RELIABLE CHOICE FOR INSTALLERS

When looking to manage the flow into different circuits each with their own individual heating and hot water control, motorised valves are an installer’s go-to. At Drayton, a comprehensive range of motorised valves are available, all designed to make installation, maintenance and replacement easier than ever.

When looking to manage the ﬂow into different circuits each with their own individual heating and hot water control, motorised valves are an installer’s go-to. At Drayton, a comprehensive range of motorised valves are available, all designed to make installation, maintenance and replacement easier than ever.

Simple to install

One of the most popular features of the Drayton motorised valves amongst installers is the ‘snap-on’ actuator. This makes installation much simpler for heating engineers, as the head can be detached and moved out of the way when working.

Easy for repairs and replacements

Carrying out maintenance or repairs to the system is also made easier with the Drayton motorised valve. The ‘snap-on’ actuator also makes replacing it less hassle, as installers don’t need to drain down the entire system if only a replacement actuator is required. When working, the actuators provide 100% tight shut-off thanks to the internal synchronous motor and the spring return. The manual lever and position indicator on the Drayton motorised valve can also assist with fault ﬁnding, as installers can immediately identify what position the valve is in. Plus, to maximise service life of

the valve, the synchronous motor is easily replaceable.

As well as being designed with industry-standard wiring, the dimensions of Drayton motorised valve body makes it ideal as a replacement for any existing valve that needs switching out.

Reliability you can trust

Drayton motorised valves are manufactured here in the UK and are designed for UK homes.

Designed to offer reliability, durability and longevity, the high-quality motorised valves come with an 18-month warranty for further peace of mind, or an extended 5-year warranty for installers registering products through Drayton Rewards+.

Choosing the right motorised valve for the job

The Drayton motorised valves come in two body configurations – 2 port and 3 port –and the type of valve fitted required will depend on the type of system plan an installer is looking to build. A 3-port body with mid-position actuator creates a Bi Flo Y plan and should be fitted after the pump. Meanwhile, on a Twin Zone or Multi Zone S plan system, multiple 2-port valves will be needed, as each circuit will require its own motorised valve. When looking to

create a system with a zone of wet underﬂoor heating, a Multi Zone plan would allow for this.

All models in Drayton’s range of motorised valves are available in two sizes for 22 millimetre and 28 millimetre copper, with compression ﬁttings. The valve bodies and actuators can be purchased in packs of head and body or separately to make replacing as cost-effective and easy as possible.

Get more from Drayton

Should support ever be required when ﬁtting Drayton’s range of motorised valves, the manufacturer’s Plymouth-based customer support team is on hand to help. Additionally, installers can access free training on Drayton’s range of valves via Drayton Rewards+. As well as levelling up their knowledge, which will earn them points upon completion of the training courses, installers can register their product installations for points, which can be redeemed against a range of items on the Drayton shop. For a limited time, double points are available on all motorised valve registrations.

To learn more about Drayton’s range of motorised valves, visit www.draytoncontrols.co.uk

HARMONISING HEAT

Myson UK provides a guide to combining underfloor heating and radiators.

When it comes to installing or updating a heating system, people often feel they have to choose between underﬂoor heating and radiators. Buildings are all individual and can be very different in terms of heating needs and energy consumption, so there is no ‘one size ﬁts all’.

Both underﬂoor heating and radiators have their pros and cons. Underﬂoor heating frees up valuable wall space, offers comfortable warmth, and can be split into zones which enables setting the preferred temperature per room or zone. Radiators, on the other hand, react fast to temperature changes in the room due to their lower water content and lower thermal mass.

Why combine UFH and radiators?

“As one of few manufacturers to offer both underfloor heating and radiators, we believe a combined heating system is a more complete solution that offers many advantages”, says Nabeel Javaid, Market & Applications Product Specialist at Myson UK. “Some situations might be best suited to one or the other but, thanks to technological developments and product innovation, underfloor heating and radiators can both be installed in various areas of a building. This way you create an optimal heating system that’s flexible and energy efficient.”

Some advantages of combining UFH and radiators

● Zoned heating control Underﬂoor heating can be split into separate zones thanks to separate heating circuits and installation distances, while radiators can be installed freely in single rooms, depending on the zone. End users can then adjust temperatures in individual rooms based on their speciﬁc needs and habits, enhancing energy efficiency and reducing the amount of wasted energy.

● Comfort The complementary nature of underfloor heating with radiators boosts the overall comfort. “The bathroom is a perfect example of a room which benefits from the combination of underfloor heating and radiators”, says Nabeel. “Underfloor heating creates a consistently warm floor that’s very comfortable to walk on barefoot. It also helps to dry wet floors faster. A radiator is a great addition to help boost the temperature, when needed, for optimal comfort in the bathroom.”

● Energy efficiency A combined system offers great energy efficiency, especially when you combine underﬂoor heating with low-temperature radiators and a heat pump or condensing boiler.

● Flexibility in design This hybrid approach offers greater flexibility in design, particularly for renovations. Radiators are a great solution for spaces where retrofitting underfloor heating may be challenging, while underfloor heating can seamlessly integrate into open-plan areas or bathrooms. This allows the heating system to be fully tailored to the building layout and the end users’ lifestyle.

Technical considerations

According to Nabeel, the key to an optimal result lies in the considered combination of the different parts of the system. “As experts

in heating solutions, we are able to help our customers optimise that combination in four important facets of any heating system: the system design and planning, the pipe network and heating circuit temperature differentiation, correct balancing of the emitters, and the control systems.”

Careful system design and planning is a must to ensure a hybrid system works optimally and the various components won’t counteract each other. Zoning, for example, with separate thermostats and control systems is important to allow each area to operate independently. “Our internal experts are happy to assist in the planning stage to create the best possible heating system, taking into account the different features and purpose of the building.”

“Last but certainly not least, there are the controls. These play a pivotal role in maximising comfort and efficiency. Zoning technology and smart controls, such as the ones in our Unisenza and Unisenza Plus range, allow for precise temperature management of both type of emitters. What’s more, with the Unisenza Plus app you can easily combine and control every part of the heating system from a single platform, wherever and whenever you want. This helps to reduce energy consumption and maintain optimal comfort at all times.”

For more information please www.rdr.link/pbp021

HOLISTIC LOOK

Installing Hansgrohe’s Xelu vanity unit & Tecturis basin tap

For installers looking to offer customers a holistic bathroom aesthetic, hansgrohe’s expansion into ceramics and vanity units could be a welcome addition. Installers can now elevate the coordination of their recommendations in the bathroom by incorporating showers, taps, accessories, ceramics and furniture all from the one brand.

As an example of how this cohesive look can work in practice, the Xelu Q vanity unit and basin paired with the Tecturis E two-hole basin mixer tap is a combination which the company believes can create a standout style. It says, the vanity unit offers a premium ﬁnish with innovative storage, while the basin mixer tap not only looks great but also features EcoSmart+ technology, designed to reduce water ﬂow without compromising the way in which water is delivered to the end user

Tap control

Additionally, hansgrohe has introduced a new way for consumers to turn on their tap with a control which can be ﬁtted to the front of the compatible, pre-punched hansgrohe basin.

This feature, it says, may be a particularly welcome innovation for disabled customers, notably wheelchair users, who may ﬁnd it difficult to reach across a basin and adjust the tap temperature, particularly on a single lever basin mixer tap.

The control button uses Select technology – a press turns on the water, whilst twisting the button changes the water temperature to the desired level.

Here, the company takes a look at how to install these two products. For this installation, the 780mm Xelu vanity unit has been used with the 800mm Xelu basin.

For more information please www.rdr.link/pbp022

STEP-BY-STEP

Step 1: Measure and mark installation points

1.For this unit, measure 870mm from the ﬂoor and mark where the top of the basin will sit.

2.Mark 55mm below for the ﬁxing bolts.

3.Find the centre line of the wall, then measure 280mm outwards to mark the locations of bracket holes.

4.Use a spirit level to ensure all markings are accurate and even.

5.Drill pilot holes at the marked bracket locations and insert dowel bolts. Remove any masking tape used.

Step 2: Mount the basin and brackets

1.Drill pilot holes at the marked bracket locations and insert dowel bolts. Remove any masking tape used.

2.Attach anti-vibration pads to the back of the sink to prevent unwanted noise.

3.Carefully slot the basin onto the bolts, ensuring it is level. Secure in place with washers and ﬁxing nuts.

4.Fit the supplied waste kit and plug.

Step 3: Install the Tecturis E two-hole basin tap

1.Insert the Tecturis tap control through the pre-punched hole in the basin and hand-tighten the back nut. Lock it securely with a screwdriver.

2.Feed the hot, cold, and mixer pipework through the underside of the basin’s pre-cut openings.

3.Attach the pipe connector and secure it with screws. Push-ﬁt the mixer hoses and snap into place securely.

Step 5: Attach the functional accessories

1.Remove the unit drawers by pressing the grey retaining clips, which makes the interior accessible. Fit the unit on the wall brackets.

2.Install the handles on the drawers with the provided screws, being careful not to overtighten.

3.Position the drawers back onto their runners until you hear them click into place.

4.Adjust drawer fronts to ensure alignment; ﬁne-tune using the side wheels and tilt adjusters as needed.

Step 4: Secure the wall unit

1.Measure 135mm under the edge of the basin to locate the unit bracket positions. Measure out from centre line 257.5mm to the inner holes and 357.5mm to the outer hole.

2.Drill pilot holes for the wall brackets, ensuring they line up correctly.

3.Mount the unit onto the wall brackets using the provided adjustment screws.

4.Adjust the unit for perfect alignment using the included levelling mechanisms.

Step 6: Final adjustments and ﬁnishing touches

1.Double-check all connections for ﬁrmness and leak-proof performance.

2.Ensure the basin’s control handle moves smoothly and test the water ﬂow and temperature control.

3.Silicone around the edges of the basin and wall unit for a secure, sealed ﬁnish.

4.Wipe down the unit and basin to remove any dust or ﬁngerprints – a clean ﬁnal presentation goes a long way for client satisfaction.

[Always follow full manufacturer’s instructions]

From extensions to garden offices, macerators and automatic lifting stations make it possible to handle wastewater where gravity drainage won’t reach. Adam Ferneyhough, Country Director UK for DAB Pumps, highlights why fast-fit features and easy maintenance are key to choosing the right system for the job.

When traditional gravity drainage isn’t possible, automatic lifting stations offer a reliable solution for moving wastewater to where it needs to go. They are popular in extensions or loft conversions where routing conventional pipework is impractical and are particularly useful for retroﬁts, property upgrades and extensions, giving developers and installers the ﬂexibility to deliver functional, compliant spaces in tight or unconventional layouts.

Whether it’s a basement bathroom, a toilet in a garden office or a utility area on the wrong side of the soil stack, these compact units make it possible to add sanitaryware in previously off-limit locations – without the upheaval of major pipework rerouting.

While automatic lifting stations solve a practical problem, not all designs are created equal. When choosing a unit for a new installation or retroﬁt, installers should of course look for compact dimensions that suit tight or awkward spaces, along with quiet, reliable performance and features like anti-odour protection for added user comfort. But the best systems should be intuitive to install, quick to set up and easy to maintain.

The installation process starts at the point an automatic lifting station is selected. The Genix range has three models that meet a wide variety of needs. The Genix and Genix WL are suitable for toilets, showers, washbasins or bidets, while the Genix VT has been designed speciﬁcally for grey water use, such as with sinks, washing machines or dishwashers. All three offer quiet, dependable performance for situations where gravity drainage isn’t available.

NEED A LIFT?

Units arrive with everything in the box: hose clamps, pipe adaptors, fixings and a quick-start guide

Maintenance

Let’s be honest – no one wants to deal with a macerator that’s blocked. But even with the best will in the world, it happens. Wipes, sanitary products, even kids’ toys –they all ﬁnd their way in. What matters is how the system lets you deal with it.

With the Genix range each unit features a removable motor block that can be accessed in-situ, with no need to disconnect the discharge pipework. You release the block, lift it out, clear the fault or rinse it through and put it back in. No pipe cutting or pulling the unit off the wall and no ﬁghting with awkward angles under a basin.

This approach also makes it easier to access other key internals. Whether it’s the capacitor, PCB, pressure switch or the grinding blades, every major component is

accessible without full disassembly. That’s less time on the job and less chance of something going wrong in the process.

Time-saving

Additionally, because you don’t need to cut into pipework or shift the unit, there’s no need to isolate and drain down the system unless it’s absolutely necessary. That saves a signiﬁcant chunk of time and avoids turning a 30-minute call-out into a two-hour clean-up. Even little things make a difference: integrated non-return valves reduce backﬂow when you open the unit. Quick couplings help minimise mess.

Units arrive with everything in the box: hose clamps, pipe adaptors, ﬁxings and a quick-start guide. But it’s the thought that’s gone into future servicing that really pays off. If customers call because something’s gone wrong, you want to be in, out and on to the next job.

From compact sizing and full accessory kits to maintenance you can carry out without disruption, Genix is designed to be as stress-free as possible.

To ﬁnd out more please www.rdr.link/pbp023

PUMP IT UP

Tucson has enhanced its Equinox range of shower pumps. The Equinox range includes 2, 3, and 4 bar pumps, available in both positive and universal head options.

Tucson Pumps has enhanced its collection of Equinox Shower Pumps.

The brass-bodied Equinox range has been upgraded from a chrome-plated to a brass ﬁnish.

Additionally, Tucson has transitioned away from push-ﬁt connections. Its Equinox Shower Pumps now feature stainless-steel ﬂexible hoses with compression nuts and lever isolating valves.

Equinox Shower Pumps come in a single box which includes ﬂexible hoses and an anti-vibration mat. The range is designed to deliver consistent pressure and quiet operation, minimising disturbances in the home.

Furthermore, Tucson’s Equinox collection has been WRAS approved and TÜV SÜD certiﬁed, ensuring compliance with water regulations.

Neil Wilson, Head of Marketing, Tucson

The enhancements made to our Equinox Shower Pumps have been driven by installer feedback

Pumps, said: “Tucson Pumps has engineered premium pumping solutions since 2005, earning the trust of countless

professionals in the industry due to our powerful, efficient, reliable, and cost-effective products. But our story starts long before that. As part of the Sanbra Group, our heritage dates back over 100 years to when our sister company, Instantor, cast its ﬁrst brass compression ﬁtting—setting the standard for plumbing excellence. That same commitment to quality, durability, and innovation drives Tucson Pumps today.”

Installer feedback

Neil continued: “The enhancements made to our Equinox Shower Pumps have been driven by installer feedback to provide added peace of mind and standout performance. Equinox has always been a superior range, but we are committed to working closely with trade professionals to reﬁne the smallest details to ensure that every installation is hassle-free, seamless and totally reliable.”

The Equinox range includes 2, 3, and 4 bar pumps, available in both positive and universal head options, with twin-end and single-end impeller variants.

Installers can register pumps online for a 3-year guarantee and the company has an in-house team of experienced plumbers available to provide installation and after-sales advice, troubleshooting tips and product guidance.

For more information please www.rdr.link/pbp024

SHOW TIME

InstallerSHOW 2025 is returning to the NEC, Birmingham, on 24th-26th June 2025. PHPI takes an early look at some of the attractions at the event.

With over 800 exhibitors set to be at this year’s event, InstallerSHOW 2025 is aiming to attract thousands of professional trades to the NEC this June – from installers and engineers, speciﬁers and developers, merchants and distributors through to apprentices.

This year visitors to the show can discover the latest innovations in the heat, water, air and energy sectors. While many will be keen to explore the latest low carbon heating solutions, there will also be a number of other plumbing and heating

solutions for visitors to consider – while having the opportunity to chat directly with their manufacturers.

Key challenges

Visitors can also drop by a number of seminars, where experts will be discussing a wide range of industry topics. The InstallerPLAZA (sponsored by Vaillant) is, perhaps, the hub of the event where visitors can mingle and discuss some of the key challenges facing the sector.

Plus, if you are keen on giveaways, challenges and competitions, keep a keen

eye out for those little extras on offer from companies across the sector – some of which are featured in the guide below. One highlight is the £10k Giveaway to mark the show’s 10th anniversary. Developed in collaboration with some of the sector’s leading companies, installers need to collect stamps from a variety of stands around the show to be entered into a draw to win £10,000.

For more details, including how to get hold of tickets, please www.rdr.link/pbp025

Here, and in no particular order, PHPI takes a brief look at a few of the companies exhibiting at the event and what visitors can expect to see on their stands.

■ NIBE (Stand 5F46)

On the NIBE stand the company will be unveiling the new S1156 PC and S1256 PC Ground Source Heat Pumps – now with integral passive cooling. Also featured is the S735C Exhaust Air Heat Pump, delivering active cooling, Part O compliance, while running on low-GWP R290 refrigerant.

Visitors will also have the chance to meet football legend Freddie Ljungberg, the company’s new brand ambassador, grab

some limited-edition summer giveaways, and enjoy a few ‘unmissable extras’.

For more information please www.rdr.link/pbp026

■ Grant UK (Stand 5C40)

Located next to the InstallerPLAZA, Grant UK’s Stand will showcase the company’s range of sustainable heating products including air source heat pumps, hybrid technologies and HVO compatible boilers. Visitors will be able to learn more about the products and speak to members of the Grant UK Team to discuss the different ways the company can support their businesses, from training and design through to on-site technical support and much more.

In addition, visitors to the Grant UK stand will be able to take away branded merchandise, while the company says that the stand will also be “home to something rather different this year”, providing guests with the opportunity to win an “amazing prize” in the on-stand competition.

For more information please www.rdr.link/pbp027

■ Schlüter-Systems (Stand 4D27)

The Schlüter team will be on hand throughout the event to talk visitors through the company’s solutions for waterproofing, underfloor heating, and tiling. As well as its electrical floor warming system, DITRA-HEAT-PS, the stand will also feature the new Schlüter-KERDI-BOARD-WS – a prefabricated washbasin set for mono-bloc mixer taps and Schlüter-DESIGN-NICHE –the prefabricated wall niche made of aluminium which can be used to create a multitude of design features in bathrooms.

Visitors to Schlüter’s stand can also take part in The Installer Show £10k giveaway. Schlüter-Systems is one of only 15 sponsors able to stamp a visitor’s card. Once the card is full it can be entered into a large raffle drum and one lucky winner will be drawn at random at the end of the show to receive a £10,000 prize.

For more information please www.rdr.link/pbp028

■ Wilo (Stand 5G30)

Wilo is set to unveil its new Yonos PICO-Z secondary hot water circulation pump at InstallerSHOW 2025 as part of the manufacturer’s transition away from

traditional bronze pumps. The stainless-steel pump has been designed as a modern and energy efficient alternative to bronze pumps, such as Wilo’s SB30, which will be discontinued from August 2025.

Wilo’s Yonos PICO-Z range offers 42 ﬂow rate settings, with an LED display to show the exact rate chosen. The pump also has a constant pressure setting, again with 42 options, to ensure the required pressure is maintained in a balanced system and makes it suitable a range of domestic and commercial applications.

For more information please www.rdr.link/pbp029

■ The Radiator Company (Stand 5I66)

The Radiator Company will be welcoming attendees of the show to its stand to ﬁnd out more about its collection including its heating and cooling radiator – the Relax Hybrid. The heat emitter can be combined with heat pump installations as well as traditional boiler systems and, when paired with compatible heat pump models, this ventilated radiator offers cooling as well as efficient heating.

The Radiator Company will also be showcasing a number of its aluminium models on the stand, while attendees can also ﬁnd out more about the wide range of radiators and towel rails in horizontal and vertical formats, electric and dual fuel variations as well as a huge choice of colours and ﬁnishes.

For more information please www.rdr.link/pbp030

■ Talon (Stand 4L10)

Talon Manufacturing returns to InstallerSHOW this year with a completely

reimagined stand experience which it says will, “engage, inform and excite.” Featuring hands-on product demos, the launch of a brand-new brochure and exclusive merchandise, Talon’s Stand also includes a new walk-through, interactive experience to bring the company’s range to life. Visitors can explore solutions across pipe clips, collars, skirting covers and the full PipeSnug and FlueSnug pipe and ﬂue sealing range,

Also making its InstallerSHOW debut is the new FS5 PipeSnug, with live demos running throughout the event. Installers can get hands-on and take home exclusive FS5-branded stickers and freebies.

The 2025 event also marks the launch of Brochure 12, showcasing Talon’s most up-to-date product offering – including recent additions that address current regulatory requirements and help installers save time on site.

For more information please www.rdr.link/pbp031

■ Knipex (Stand 5B20)

Visitors heading to this year’s InstallerSHOW can get hands-on with

KNIPEX’s most popular plumbing tools, as the specialist pliers’ manufacturer joins PHC Parts on stand 5B20 for the event.

Among the tools on display will be the Cobra® water pump pliers featuring a self-locking grip, high wear resistance and compact design. Also featured will be the KNIPEX Pliers Wrench range, offering a combination of pliers and spanner functionality in a single tool, as well as the Bix and TubiX pipe cutters.

Visitors to the stand will be able to try out the full range of tools, see live demonstrations and speak directly with experts about the features, applications and beneﬁts behind each product.

For more information please www.rdr.link/pbp032

■ hib (Stand 4D16)

On Stand 4D16 visitors can join hib for a look at the company’s latest bathroom solutions, from sleek mirrors and cabinets to stylish furniture and basins. Visitors can

get hands-on with live product demos, explore the features and also ‘test-your-speed’ in the company’s ‘Stop the Clock Challenge’ for a chance to win prizes.

Visitors can also see the Cyclone Fan in action, an ultra-quiet, high-powered inline fan, alongside its Demister Pad, a solution that keeps mirrors steam-free.

Other new items include the Cayla Cabinet – featuring a slimline 10cm depth for compact yet functional storage, Sierra Furniture – compact wall-hung units in four stylish ﬁnishes, and Adorn Cloakroom – a compact unit designed for smaller spaces, featuring curved corners and soft-close storage in three ﬁnishes.

For more information please www.rdr.link/pbp033

■ Arctic Hayes (Stand 5C14)

Visitors to this year’s InstallerSHOW will have the chance to get hands-on with Arctic Hayes’ signature Pipe Freeze kits, as the brand returns to the NEC with live demos, interactive product displays and an exclusive preview of innovations set to launch later in 2025.

Located on Stand 5C14 Arctic Hayes is

inviting installers, engineers and trade professionals to roll up their sleeves and experience its best-known product lines in real time – with a particular spotlight on its Pipe Freeze range. Whether it is ﬁrst-time users looking to build conﬁdence or seasoned pros keen to compare methods and techniques, the demos promise a valuable opportunity to see these solutions in action.

For more information please www.rdr.link/pbp034

■ Conex Bänninger (Stand 5C30)

Conex Bänninger will unveil its new corporate branding for the ﬁrst time in the UK at InstallerSHOW. The brand refresh coincides with the company’s 115th anniversary.

Tom Mason, Marketing Manager – UK & Ireland, commented: “We will be showcasing our innovative >B< Press range for water and heating, our award-winning >B< MaxiPro range for air conditioning and refrigeration, as well as our Conex Compression range and stainless-steel offerings.

“Throughout the show, we’ll be making major announcements and inviting visitors to participate in exciting competitions. Our 115 Darts Challenge will offer a chance to win great daily prizes to each winner, along with promotional merchandise.”

For more information please www.rdr.link/pbp035

■ Salamander Pumps (Stand 4K12)

At InstallerSHOW 2025 on stand 4K12, Salamander Pumps will demonstrate a number of its products including AquaScan, which has been designed to allow installers to accurately measure and diagnose a property’s water system. This 4-in-1 handheld digital water multimeter provides measurements on water ﬂow, pressure, temperature and hardness via Total Dissolved Solids.

Highights from the company’s water boosting range include HomeBoost, an intelligent mains booster pump which recognises low water flow and quietly boosts the incoming mains supply either directly or indirectly via the combi boiler up to 12L/min. Meanwhile, for problematic individual outlets, TapBoost will increase the flow rate up to 7-11L/min depending on the incoming flow, whether it is a tap, toilet, dishwasher or washing machine.

For more information please www.rdr.link/pbp036

■ Instantor and Tucson (Stand 4F18)

To reveal its new press solutions and showcase superior pump innovations, Instantor and Tucson Pumps, both part of the Sanbra Group, will be exhibiting on stand F18 in Hall 4. Instantor will exclusively launch several new products at the exhibition, including a new press tool and a new ranges of press ﬁttings.

Tucson’s area of the stand features a

working rig that demonstrates the performance of the Equinox Shower Pumps and the MetaBoost Modulating Booster Pump (MBP45). Other MetaBoost models, including the MBP35 and CBP200 Constant Speed Booster Pump, will also be on display - giving installers a chance to explore a wide range of smart, high-performance solutions.

Instantor and Tucson will also be hosting an interactive racing game on the stand, commentated by top sport’s MC, Paul Booth. The races will run continuously throughout the three-day exhibition with Instantor merchandise up for grabs for winners.

For more information please www.rdr.link/pbp037

■ Daikin (Stand 5H42)

Taking centre stage on the Daikin stand is the launch of the new Daikin Altherma 4 residential heat pump. Visitors will be able to view a demonstration model of the new heat pump and talk through its beneﬁts with the company’s technical experts.

The company will also be presenting its updated Sustainable Homes Network, which has been relaunched with the addition of new benefits and member levels. Designed to support installers win customers and develop their businesses, the Network provides product training, free commissioning on the first Daikin installation, free merchandise and workwear, and qualified homeowner leads. Daikin will be offering a goody bag worth £50 for the first 50 installers to sign up to the Sustainable Homes Network and who book training during the show.

For more information please www.rdr.link/pbp038

■ Resideo (Stand 5G22)

Resideo will be showcasing its broad range of Honeywell Home heating solutions at this year’s event ncluding smart heating controls, zoning solutions, live wiring demonstrations, and free training courses.

Those who manage to ‘Beat the Vault’ in this year’s exciting game will also be in with a chance to win two tickets to a Premier League match of their choice, including an overnight stay and £300! Plus, for 30 runners up there will also be £100 experience vouchers up for grabs. (Ts & Cs apply)

Plus, visitors can stop by the stand to enjoy a complimentary beer and connect with Resideo’s knowledgeable colleagues.

For more information please www.rdr.link/pbp039

Vaillant (Stand 5D36)

Vaillant can be found on stand 5D36 - and will once again be the official sponsor of the central InstallerPlaza, which will be host to a series of informative talks and discussions.

Having recently launched its brand new uniSTOR high recovery cylinder range, designed for use with heat pump installs and to future-proof the hot water supply for boiler systems that will be upgraded further down the line, installers will also be able to get up close to Vaillant’s latest innovation.

A team of experts will also be on hand to talk through the company’s ﬂagship products – the aroTHERM plus heat pump range and the well-known ecoTEC boiler.

For more information please www.rdr.link/pbp040

■ hansgrohe (Stand 4E12)

Found on stand 4E12 hansgrohe will be showcasing its holistic bathroom solutions. Visitors will have the chance to explore the company’s recent ceramics and furniture launches and see how it sits alongside its brassware, such as the Rainﬁnity shower systems, which will also feature in roomsets on the stand.

From the shower, basin mixers and accessories installers will be more familiar with to its toilets, vanity units and basins that mean installers can help create coordinated bathroom looks right across the room - all from one brand.

The hansgrohe team will also be on hand to offer expert advice and talk about maximising design and installation ease through to sustainability and performance.

For more information please www.rdr.link/pbp041

■ Glow-worm (Stand 5D42)

On Glow-worm’s stand visitors can get up close with its extensive boiler range, including Combi, System & Regular (open-vent) options. A visit to the stand also gives the chance to browse Glow-worm’s range of accessories, which includes the brand’s signature rear ﬂue, boiler installation frame, and piping kit.

Visitors can also see Glow-worm’s diverse range of controls. Plus, to make matching products even easier, the 2025 stand will also feature recommended product pairings, highlighting ways installers can create the most efficient heating systems.

Installers can also try their hand at an exciting on-stand activity for a chance to win some instant prizes – and be in with

the chance to win a bigger ticket prize at the end on the event.

For more information please www.rdr.link/pbp042

■ Drayton (Stand 5D44)

Heating controls manufacturer Drayton is giving visitors the opportunity to claim bonus points on its loyalty scheme and the chance to win an unforgettable getaway. On the stand, installers can sign up for Drayton Rewards+ loyalty scheme and, when registering during InstallerSHOW, installers will receive a welcome points bonus to start them off and be entered into an exclusive giveaway.

There’s also the chance to win a three-night bucket list break for two in Reykjavik, Iceland. Visit the new Drayton roadshow van at InstallerSHOW in Hall 3A, sign up for Rewards+ and enter the competition.

Installers who visit the Drayton stand can also learn more about the new Wiser 2nd Generation smart home solution, the Digistat, auto-balancing TRVs and motorised valves.

For more information please www.rdr.link/pbp043

■ Spirotech (Stand 5F39)

Spirotech is helping heating engineers level up their knowledge about water quality for both domestic and light-commercial systems as well as renewables. On stand, installers can catch live demonstrations of the SpiroVent S250 Superior mini vacuum degasser, a solution for removing microbubbles and dissolved gases from within air-to-water heat pump systems. There will also be demos of Spirotech’s SpiroVent RV2 deaerator and SpiroTrap MB3 dirt separator.

Installers can also get a closer look at the SpiroExpand EVN Pressure Expansion Vessel, SpiroPure solution for demineralised water, and the Top Up unit for commercial systems. Plus, there will be a chance to win on each day of the show as installers test their reaction times with Spirotech’s new game on-stand.

For more information please www.rdr.link/pbp044

■ Altecnic (Stand 5D15)

Altecnic is promising installers can ‘dive deep’ into the products used every dayincluding ball valves, safety relief valves, pressure reducing valves, and anti-freeze valves, and look inside to see how they work. Visitors can also watch live wet system demos in action, including

commercial deaeration systems and get hands-on with the new Caleffi eCAL®, an electrolytic anti-scale device with ﬁlter and magnet, which be on display for the ﬁrst time in the UK at the event. Installers can also explore the extended Altecnic heat pump range, which has been designed to support low-carbon heating and energy-efficient performance.

Plus, visitors can stop by to grab exclusive Altecnic-branded goodies, chat with the team, and ﬁnd out what’s new, what’s next, and how Altecnic is supporting installers across the UK.

For more information please www.rdr.link/pbp045

■ ESi Controls (Stand 5A48)

The team at ESi Controls is launching its new smart programmable room thermostat for both boilers and heat pumps, Mistral, at the InstallerSHOW 2025. Either wall mounted or sitting in its own stand it is available in a choice of white or grey, and features a customisable home display. Mistral is Wi-Fi ready out of the box, and can be controlled via the Centro app.

The ESi Controls team will also be demonstrating the company’s wide range of heating controls and accessories at the Show. And, visitors to the stand can try their luck for a prize in a ‘Spin to Win’ game!

For more information please www.rdr.link/pbp046

■ Mitsubishi Electric (Stand 5C68)

With this year’s Installer Show likely to showcase a number of the latest advancements in heat pump technology, Mitsuibish Electric will be showcasing its

recently expanded Ecodan R290 heat pump range which has a Global Warming Potential of 0.02. The solution has been designed to make heat pump technology easy to install, with as little disruption to homeowners as possible. The company says its expanded range can work with existing emitter systems in homes to help to limit disruption to properties as they move to renewable heating.

For more information please www.rdr.link/pbp047

■ Grohe (Stand 4E18)

GROHE will be inviting attendees to explore its latest designs and innovations from the company’s product portfolio catering to professional installers and ﬁtters; GROHE Professional. The exhibition will include hands-on access, new launches, and the GROHE team will be available throughout to speak with visitors about its technologies, guarantees, and sustainable offerings.

Amongst the solutions on show is the GROHE Rapido Shower Frame designed to provide key behind-the-wall elements for simpliﬁed concealed shower installation. Other concealed solutions being showcased include the company’s Rapid SL WC Frames and shower systems such as the Tempesta 250 and Euphoria 310.

For more information please www.rdr.link/pbp048

■ Mark Vitow (Stand 5F26)

Mark Vitow Ltd will be exhibiting alongside long-term partner OB1 with the highlight of its stand the growing VITOW plumbing and heating range, featuring FlowPro macerators, KORONA toilet seats, FireMaster gas and torches, FlushDaddy ﬁll valves, FirstFix pipe, JAXI bidet kits, and a broad selection of plumbing essentials. I Love Plumbing Andy Cam will be on hand bringing the products to life with demos, advice, and real-world insights from decades on the tools.

The company says visitors to its stand should expect show deals, giveaways, hands-on demos, and a chance to win top prizes.

For more information please www.rdr.link/pbp049

■ SFA Saniﬂo & Kinedo (Stand 4F22)

Saniﬂo will showcase its range of pumps and macerators on one side of its stand, with the Kinedo range of shower products on the other. On the Kinedo side, the new range of Solo Design + walk-ins will feature. As well as black, brushed stainless steel and gold frames, there will be examples of some new glass options, including ﬂuted glass, Mondrian and Art Deco patterns and privacy screens.

On the Saniﬂo side visitors can see the launch of the new Clearwater range of jet pumps, horizontal multi-stage centrifugal and domestic booster pumps. The new Sanijet, SaniMHP and Saniboost pumps have been introduced to provide solutions for the management of clear water.

Additionally, a wide selection of Saniﬂo’s pumps, macerators and sub pumps will also be on display alongside several working models.

For more information please www.rdr.link/pbp050

*Details correct at time of going to press

AC-90 BIO Q&A

Following the recent launch of its AC-90 Bio multifunctional oil, we spoke with Michelle Ionn, Marketing Manager EMEA, CRC Industries, to discover the reasons behind the development of the new solution and its variety of uses.

QFor what kind of applications would plumbers and heating engineers use a lubricating spray or multifunctional oil?

AC-90 Bio is a versatile solution designed to tackle various maintenance challenges. It effectively loosens stuck or rusty bolts on pipe connections, taps, and seized stopcocks. Additionally, AC-90 Bio enhances the performance and longevity of cutting equipment by protecting blades during pipe cutting. Its anti-corrosion properties safeguard metal surfaces exposed to moisture and condensation. Particularly beneficial for connecting rubber flanges to plastic pipes, AC-90 Bio significantly reduces time and effort in these tasks.

QWhy has the company launched the new AC-90 Bio multifunctional oil?

AC-90 Bio is one of a number of products under the Green Force platform. We know that tradespeople need tools they can rely on, and that includes sprays. We also know that both the tradespeople and their customers are increasingly aware of reducing their environmental impact. AC-90 Bio was formulated to meet the same longstanding trusted performance of AC-90, but with a readily biodegradable formula (according to OECD 301B >60%) to help reduce environmental impact.

What are the main attributes of AC-90 Bio?

AC-90 Bio is a true multifunctional oil, it displaces moisture, it lubricates, it penetrates and releases, and it protects against rust, as well as being a readily biodegradable formula. AC-90 Bio is also silicone-free, so can be used where surfaces may be treated afterwards.

QWhat is the ‘Green Force’ portfolio of products?

Green Force® is a sustainable (reducing environmental impact through veriﬁable criteria) initiative bringing together products that meet the growing customer need for reducing environmental impact

and improving user safety, while delivering the premium quality and the high performance that customers expect from Action Can for ‘right ﬁrst time’ results.

Q How does the 2-in-1 spray system help with application?

Our TwinSpray™ system features two positions: up for precision jet application, and down for a standard spray, allowing the user more control over application. There is a safety stopper to stop accidental spraying and a ﬁxed straw, so you will never be looking around and searching for a lost straw again.

Q Do you have any tips so users can get the most out of AC-90 Bio?

As well as being a multifunctional oil, AC-90 Bio can also be used to clean and remove light rust from surfaces. It can be sprayed onto van door hinges to prevent and stop squeaks and will also protect your tools from dirt and corrosion while not in use.

For more information please www.rdr.link/pbp051

TOOLFAIR 2025

WIN WITH FIREANGEL

Win a £50 voucher plus a safety alarm bundle, courtesy of FireAngel.

Looking for a fire safety solution that offers reliable protection, flexibility and full compliance designed for all domestic installations? FireAngel’s interlinked alarms have been designed to meet the needs of today’s professionals, to make specification and installation easier, faster and more adaptable.

Built on FireAngel’s Smart RF technology, the hybrid network enables users to wirelessly interlink a mix of mains-powered and battery-powered alarms across a property. Whether professionals are working on a retroﬁt, new build, or large-scale social housing upgrade, they can create a network tailored to the property, without being restricted by wiring or layout constraints.

Once an interlinked network is created, all smart RF alarms in the system communicate with each other. So, if one alarm detects danger, all other alarms in the network will sound.

Remote testing

FireAngel’s advanced range includes smoke, heat and carbon monoxide alarms, all designed to meet UK legislative requirements and futureproof installations. Users can also upgrade systems with a gateway and app connectivity for remote testing, diagnostics and alerts.

FireAngel is giving away a £50 voucher plus a FireAngel alarm bundle for use on your upcoming installations. For your chance to win please www.rdr.link/pbp052

For more information on FireAngel and its advanced range of ﬁre and CO safety solutions, please www.rdr.link/pbp053

SAUERMANN SI-CA 130 FLUE GAS ANALYSER WATCH

In this video on the PHPI You Tube channel, Dimitri from Division Gas & Heating takes a look at the Sauermann Si-CA 130 Flue Gas Analyser.

An invaluable tool for heating engineers a Gas Analyser is to be found in tool bags and vans up and down the country. The Si-CA 130 from Sauermann features a touch-screen display and comes with PC-based management software along with a smartphone app for more in-depth combustion gas analysis. The unit also features a magnetic back, so it can be placed directly onto the boiler.

In the video Dimitri runs through the main features of the Gas Analyser, before putting it through its paces on a job.

Amongst the features on the Si-CA 130 are a large colour touchscreen and an eight-hour battery life. Dimitri says: “The eight-hour battery life is more than enough to get me through the week.”

Through the touchscreen users can access all the functions and also create a

customisable home screen so the most used features appear ﬁrst. Dimitri says: “I can have it exactly how I want it with whatever reading I want at the top of the list. That makes it more beneﬁcial for me, so I can get the information as quick as possible.”

Sensor life

Commenting on the fact the unit indicates the lifecycle of the sensors Dimitri says: “It tells me exactly when it is on the way out so I can plan in the maintenance trip to get it repaired.”

Dimitri continues, “Another key feature I like about the Sauermann analyser is that I can change the ﬁlters inside the probe as and when they need to be. It means more time doing a job and earning money.”

Commenting on how easy to use the unit is, Dimitri says: “Overall, really easy to use, can’t knock it at all. Really ergonomic to hold, really lightweight. Eight-hour battery life is top notch.”

To watch the video please www.rdr.link/pbp054

VAILLANT’S HIGH RECOVERY CYLINDERS

The high recovery uniSTOR cylinders come in both pre-plumbed and traditional models.

Vaillant has unveiled its new high recovery, slimline uniSTOR cylinder range and accompanying buffer that can be integrated with the cylinder. The complete range will be manufactured at the company’s new production site in Derby.

Available in a full range of slimline sizes, the high recovery uniSTOR cylinders come in both pre-plumbed and traditional models which are suitable for heat pump and boiler heating systems. The company says that for customers not quite ready to move to a heat pump immediately, ﬁtting the new

uniSTOR models now, will allow them to upgrade to a heat pump when the time is right in the future.

New buffer

With this new range of uniSTOR cylinders Vaillant has also launched a complementary purpose-built buffer.

Complete with patented inline technology when ﬁtted with a heat pump, the buffer offers hydraulic decoupling, stores an additional heating capacity to use during peak demand, the functionality to de-ice the evaporator without the need for back up heating and improves the overall performance of the system.

In addition, says the company, the buffer

prevents frequent heat pump compressor cycling to improve the life of the system.

Thanks to its design the new uniSTOR cylinders allow for the buffer to be fitted either at the top or the bottom of cylinder, giving greater install flexibility, especially where space is limited, removing the need to fix onto the wall.

New manufacturing plant

Commenting on the launch Mark Wilkins, Technology & Solutions Portfolio Director at Vaillant said: “With the continued growth in low carbon heating solutions, we’ve recently invested an additional £40m in our manufacturing facilities here in Derby. Our new, state-of-the-art site has been purpose built to manufacture our new range of high-recovery uniSTOR cylinders which complement any heat pump install.

“In addition, the new uniSTOR range can be installed with any Vaillant boiler, meaning homeowners not quite ready to transition a heat pump system, can make steps towards future prooﬁng their homes.”

For further information on the full range of uniSTOR cylinders from Vaillant please www.rdr.link/pbp055

HITACHI COOLING & HEATING LAUNCHES NEW HEAT PUMP

Following its European debut in September 2024, the Yutaki M R32 Series 2 air-to-water heat pump is now fully available in the UK market.

Models range from 4.3kW to 8kW and the monobloc design means everything is housed in a single outdoor unit. The company says that the system is compatible with a wide range of emitters, including underﬂoor heating, radiators, fan coil units, and water-source ducts. It can also be paired with a remote hot water tank for greater ﬂexibility.

The unit features R32 refrigerant and delivers a COP of up to 5.0 and SCOPs of 4.46.

Acoustically, the system operates at 30 dB(A) (measured at ﬁve metres) and features a night mode to reduce noise even further. It has A++ energy ratings for both space and water heating and the company says it can maintain a maximum water outlet temperature of 60°C, even in outdoor temperatures as low as -7°C.

Each unit comes with the PC-ARFH2E controller, featuring a curved design and full-colour LCD display. The interface also

HAMWORTHY HEATING STRATTON MK3 BOILERS

Hamworthy Heating has announced a new offer for 2025: free commissioning on all Stratton mk3 wall-hung condensing boilers.

This free commissioning promotion applies to all Stratton mk3 models ordered between April 1st and invoiced by December 31st, 2025, and offers customers the opportunity to optimise their system’s performance from the outset. Each boiler is also backed by a 5-year warranty.

functions as a room thermostat and includes features for both users and installers.

For smart home integration, the CSNET Home app offers remote control of the system, allowing users to adjust settings anytime, from anywhere.

Installers and service professionals can also beneﬁt from CSNET Home PRO, which supports remote monitoring and management.

www.rdr.link/pbp056

TRAPPEX GENESIS HEAT PUMP FILTER

The Stratton mk3 range incorporates stainless steel heat exchanger technology and is available in seven models with outputs ranging from 40 to 150kW. Single units can also be cascaded to meet higher demands or larger installations.

The range features a 5:1 turndown ratio and low Class 6 NOx emissions across all models, delivering up to 97% gross seasonal efficiency. The company says it has a compact, lightweight design, suited to space-constrained plant rooms. Models up to 70kW measure 487mm wide, 577mm deep, and 764mm high.

*Terms and conditions apply

For more information please www.rdr.link/pbp057

Trappex has unveiled the Genesis Heat Pump Filter, which the company says has been designed speciﬁcally to meet the demands of modern air source and ground source heat pump systems.

Available in a 28mm size, the Genesis Heat Pump Filter addressed the challenges of sludge, scale, and magnetite build-up using advanced filtration technology, removing magnetic and non-magnetic particles to maintain system performance and longevity. The filter features a brass body and comes with a 25-year warranty. The compact, lidless design eliminates the need for O-ring replacements, reducing maintenance costs. There is a 10,000 Gauss Neodymium Magnet to capture magnetic debris, while additional filtration removes non-magnetic particles.

For more information please www.rdr.link/pbp058

CARHARTT LAUNCHES CERTIFIED INTEROPERABLE KNEEPADS

Whether ﬁtting pipes, laying ﬂooring, working in lofts or under sinks, kneeling on unprotected knees can lead to pain, long-term injuries – and time off the job. To help, Carhartt has introduced its Interoperable Kneepads (107552), designed to deliver sturdy protection without compromising comfort or mobility.

The company says that these super-light knee pads are ergonomically designed to flexibly fit around the knee and are certified to EN 14404-4:2024, helping to reduce injuries caused by continuous pressure and sharp objects when kneeling.

Made from lightweight polyethylene foam and weighing just 70g a piece, whilst measuring 248 x 18 x 150mm, these knee pads ﬁt securely into a range of Carhartt’s certiﬁed Steel Pants (105070, 105072, 105074, 105075) and other Carhartt workwear that has knee pad pockets.

Developed and manufactured in Germany, these kneepads can be removed and handwashed to keep them in good condition. For more

MILWAUKEE PLUMBING SETS

Designed to assist plumbers and electricians as they carry out jobs quickly and efficiently, Milwaukee has introduced four new products to help professionals organise and protect their tools.

Featuring both packed and unpacked boxes with inlays, these new PACKOUT™ trade sets allow users to customise their toolbox in a way that suits them.

Features of the new sets include a synthetic technology that clamps the tools to hold them ﬁrmly in place. Plus, the boxes have also been designed to stack onto existing boxes, for easy transportation.

As a full system provider, both the 62-piece PACKOUT™ Electrician Set and the 74-piece PACKOUT™ Plumbing Set contain a range of hand tools to help professionals perform on site.

For more information please www.rdr.link/pbp060

SENTINEL VORTEX300 FILTER

Sentinel has announced an update for its Vortex300 heating system ﬁlter, bringing an updated design and functionality. The company says that the update makes the Vortex300 ﬁlter easier and quicker to install, giving the product a more premium look and feel whilst retaining its debris collection performance. The latest version of the Vortex300 features a redesigned top collar allowing for easier opening on service without the need for a tool and a redesigned seal layout offering increased protection against leaks.

“With this update, we’re committed to providing our customers with increased functionality and enhanced design to compliment the already category leading performance that the Vortex300 has,” said Dan Iversen, CEO at Sentinel.

For more information please www.rdr.link/pbp061

SHOWERWALL INTRODUCES PLYWOOD COREBOARD

Wall panelling manufacturer Showerwall is now supplying its Laminate collection with either a plywood or exterior grade MDF (EGMDF) coreboard, offering greater choice for customers.

The company says the decision to introduce a plywood option alongside EGMDF was based on customer feedback, giving installers choice over the material they prefer to work with.

The plywood coreboard is available on all Laminate designs in the Original, Impression and Majestic collections.

Also new is a 900mm wide Proclick Laminate panel, suited for use above bathtubs and in larger shower areas. The 900mm panels are said to be easier to handle on a single person installation and reduce the waste generated from cutting 1200mm panels down to size.

Katie Cope, Head of Showerwall, said: “We’re excited to be extending our coreboard choice by launching plywood as standard. We’ve listened to the market and responded – we know that many installers have a preferred coreboard and we want our extensive range of designs to be available on the materials they like to work with. Printing on plywood allows us to preserve the high-quality Laminate designs and textures we’re known for, on a high quality and durable surface.

“Introducing 900mm Proclick panels is also about delivering that attention to detail which Showerwall is known for and allows installers to create a perfectly balanced wallcovering in larger bathroom spaces.”

For more information please www.rdr.link/pbp062

Advance Appliances............................................................(page 27) www.rdr.link/PBP100

Alpha Heating Innovation....................................................(page 34) www.rdr.link/PBP101

Carhartt UK Ltd........................................................................(page 41) www.rdr.link/PBP102

Conex Universal Limited........................................................(page 9) www.rdr.link/PBP103

Conex Universal Limited......................................................(page 13) www.rdr.link/PBP104

Derblaue..................................................................................(page 44) www.rdr.link/PBP105

Diversitech International......................................................(page 21) www.rdr.link/PBP106

Diversitech International................(page 52 Outside back cover) www.rdr.link/PBP107

Drayton......................................................................................(page 19) www.rdr.link/PBP108

Ellsi Ltd......................................................................................(page 22) www.rdr.link/PBP109

ESi Controls Ltd......................................................................(page 15) www.rdr.link/PBP110

HiB Ltd......................................................................................(page 25) www.rdr.link/PBP111

Intatec........................................................................................(page 27) www.rdr.link/PBP112

L S Starrett Company............................................................(page 43) www.rdr.link/PBP113

Maincor....................................................................................(page 28) www.rdr.link/PBP114

Panasonic Heating & Cooling............................................(page 30) www.rdr.link/PBP115

Polypipe Building Products Ltd..........................................(page 33) www.rdr.link/PBP116

Pump Technology Ltd..........................................................(page 45) www.rdr.link/PBP117

Purmo Group (UK) Ltd..........................................................(page 28) www.rdr.link/PBP118

Ridge Tool UK........................................................................(page 39) www.rdr.link/PBP119

Robert Bosch Ltd....................................(page 2 Inside front cover) www.rdr.link/PBP120

SFA Saniflo UK Ltd..................................................................(page 4) www.rdr.link/PBP121

Thomas Dudley Ltd................................................................(page 36) www.rdr.link/PBP122

Toolfair......................................................................................(page 42) www.rdr.link/PBP123

Viessmann................................................................................(page 11) www.rdr.link/PBP124

Walraven Ltd............................................................................(page 36) www.rdr.link/PBP125

The Gas App UK Horror Show showcases some of the ‘finest’ work spotted by installers across the country. If you spot any masterpieces to rival these, please submit them to the good people at Gas App UK or email us: phpi@hamerville.co.uk