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3 9 T R E N D S , C H A L L E N G E S A N D O P P O RT U N I T I E S
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A d d e d v a l u e s e r v i c e o ff e r i n g s a t We b b s B u i l d e r s
M e r c h a n t s , i n a s s o c i a t i
SPECIAL REPORTS
11 SIMPLIFYING COMPLIANCE
The launch of a “groundbreaking tech platform designed to streamline packaging reporting for builders’ merchants” in light of Defra’s new Simpler Recycling reforms
13 ON THE ROAD
STARK UK enhances its fleet management capabilities by expanding its parentship with Trakm8.
14 PARTNERSHIP APPROACH
The burgeoning merchant-supplier relationship between Ryalls Decorating & Building Supplies and Mirka.
20 GOT RACKING? GET ADVICE FROM SEMA
The Storage Equipment Manufacturers’ Association offers impartial advice on racking best practice.
The wait goes on…
The centrepiece of this issue is our annual ‘Top 20’ merchant listing, presenting the sector’s largest businesses based on turnover declarations Looking at both the numbers and the supplementary information presented directly by the companies or detailed in their latest annual reports, our countdown confirms what we all know market conditions remain challenging
Whilst many of our respondents have continued to invest in systems, operations and even open new branches, the consensus seems to be that the merchant industr y remains locked in a holding pattern with tight margins and uneven demand ensuring forecasting is problematic
Equally, tantalising glimpses of potential growth are tempered by significant concerns about the impact of changes to employers’ National Insurance Contributions, National Minimum Wage rates and Inheritance Tax Business Property Relief which all come into force this month and, in the words of the BMF’s sustained campaigning on the issue, are seeing firms “contemplating curtailing opening hours, altering shift patterns and freezing recruitment ”
And in the wider market, we have already sadly seen further high-profile collapses of some well-established and significant businesses and trading organisations
A number of recent sur vey findings from the likes of the Federation of Master Builders and established industr y metrics such as the S&P Global UK Construction Purchasing Managers’ Index add to the concerns, with the FMB warning that “urgent action is needed to address the slump in construction output” with
“The consensus seems to be that the merchant industr y remains locked in a holding patter n, with tight margins and uneven demand ensuring forecasting is problematic.”
“already fragile market confidence likely to take yet another hit.”
More optimistically, assessment of the latest BMBI data which closes out the final quarter of last year presents “clear evidence that the builders’ merchants sector turned a corner as 2024 came to a close ” So says Emile van der Ryst, Key Account Manager – Trade & DIY at NiQ GfK, who added: “ The most positive indicator has been a return to volume growth, with Q4 2024 up by +2 3% against Q4 last year. Coupled with this, price growth was negative for the first time in years
“Positivity around sentiment continues to grow, with this acting as a reference point for anticipated future growth ”
Providing a nuanced outlook, MRA Research’s Mike Rigby noted: “Whether things change for the better in 2025 will hinge on a number of factors, including restoring consumer confidence to encourage spending on property and home improvement projects.”
Significantly, Mike cited consumer research findings which outlined broader issues including how “the cost-of living crisis was still driving people to seek out more affordable options and that sustainability was a critical factor in the purchasing decisions for 64% of
Group
Advertisement Manager Ian Duff Tel: 01204 596633/ 07810 353525 probuilder@sky com Design Adeel Qadri
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Jasmine Smith
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Myfanwy Gathard
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Production Assistant
Kerri Smith
Circulation Manager Kirstie Day
those sur veyed ” Social media and even generative AI are “ now influencing more buying decisions” whilst “demand for quick deliver y has also surged ”
As Mike attests: “Changing hearts and minds about how and where consumers spend their limited disposable income may require a change of tack If merchants are to earn a bigger slice of the pie, particularly while trading conditions remain tough, they may need to shake up their approach to engage with the way modern consumers including trades and end users want to buy”
On a similar theme, we’d also draw your attention to a new report from ecommerce agency PushOn (see page 8) which highlights how budget constraints, resistance to change and leadership knowledge gaps are “stalling digital transformation in builders’ merchant sector ” As MD Sam Rutley says, many merchants “ see digital transformation as a threat to their traditional business model. In reality, it’s an opportunity to enhance it ”
As customer needs and expectations continue to evolve, the crucial takeaway is that especially in a market that remains troublingly stagnant in many ways standing still is simply not an option
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scrapping ‘white’ pallets from its supply chain from early April when its cured glass mineral wool insulation products will instead start to be distributed on The Pallet LOOP’s distinctive green pallets, which are designed to be collected and put back into the building materials supply chain again and again
With most of the 20 million new pallets manufactured for use in the sector ultimately skipped or scrapped (~90%) each year, The Pallet LOOP’s service-orientated model instead utilises a range of reusable pallets that are typically up to 25% stronger than standard pallets and have a carbon footprint that is up to 40% lower The scheme also incentivises returns with a PayBack of up to £4 on every green LOOP pallet collected for reuse.
Theresa McLean, Insulation Leader at Superglass’s parent company Etex UK, said: “Having the opportunity to reduce hundreds of tonnes of waste within our supply chain made joining The Pallet LOOP an easy decision for us By partnering with The Pallet LOOP, we can, crucially, lower the amount of construction waste that goes to landfill ”
JDT
“doubles capacity”
Donaldson Group company James Donaldson
Timber has taken over a leasehold on a new, 110,000ft2 purpose-built manufacturing facility in Chorley, situated just two miles from JDT’s existing base The flagship site at Botany Bay Business Park will more than double current production capacity and improve operational efficiencies, supporting increased output to meet market demand
The size of the factory also allows for a number of fully integrated, continuous lines of manufacturing, which will “boost productivity and create a better working environment for the team ” Furthermore, the fully enclosed facility has scope for 24-hour operations if required, future-proofing the site to allow for market growth and diversification, whilst the increased capacity will have “immediate benefits for customers, reducing lead times, enhancing the customer service experience and strengthening stock availability”
Chris Hayward to leave NMBS
NMBS CEO Chris Hayward has revealed he will be stepping down from his current role in early 2026, following almost half a centur y of ser vice at the organisation he joined in 1977 as an office junior a position which at the time was the equivalent of a modern-day apprentice
Having worked his way through the business and enjoyed roles in finance, sales and marketing, he became CEO in 2022 following more than 20 years as Managing Director
Over this time, NMBS has grown to be the largest buying group in the UK for independent building, plumbing and heating, hardware, tools and timber merchants, with an annual turnover in excess of £2 22bn, with more than 1,230 merchant members and 4,749 branches
During his tenure, Chris has focused on the strategic development of NMBS, including the amalgamation with United Merchants in 2014 which effectively doubled the annual turnover, while simultaneously driving up member returns
He has also supported the wider merchant industr y, for example with his work as the elected president of EURO-MAT, the leading European cooperation of independent builders’ merchants In addition, Chris learnt the impact that effective support and guidance can have early in a career, so has passionately supported
Introducing Klipboard
Kerridge Commercial Systems (KCS) has unveiled its strategic rebrand to the new name of Klipboard The refreshed identity “symbolise(s) the integration of the group ’ s operating brands, unifying its global teams and solutions under a fresh, cohesive vision” with the move inspired by the success of its acquisition Klipboard io a SaaS field ser vice software provider and renowned for its brand and market leading innovation Serving 52,000+ customers in 70+ countries, the company has executed a dynamic growth strategy under the leadership of CEO Ian Bendelow, including 25 acquisitions over the past 12 years with “each one strategically enhancing the portfolio of solutions it can offer to all of its customers ” Accordingly, the evolution into Klipboard “reflects KCS’s transition into a single global brand, blending decades of expertise with forward-thinking agility and innovative foresight ”
the next generation joining the independent builders’ merchant industr y throughout his career
To help celebrate
NMBS’s 60th anniversar y in 2023, he led the drive to help successfully recruit over 60 apprentices into the businesses of its members and suppliers, with support from the BMF and LEAP. This campaign has already exceeded 150 apprentices since its launch
Chris said: “Well, after 47 years, I think it’s time to seek out new adventures and challenges and step away from a business that has been a privilege to lead for so much of my professional life It’s been an incredible ride one filled with hard work, great people, and plenty of wonderful memories I’ll forever carr y with me
“When I started this journey, I never imagined how much it would shape my life, and I’m beyond grateful for ever yone who has been part of it along the way ” PBM would like to echo the thoughts of the wider industr y in wishing Chris all the ver y best for the future To read a longer version of this stor y via the PBM website, head to www rdr link/mbp001
Ian Bendelow commented: “ Today marks an exciting milestone as we launch Klipboard This rebrand reflects our passion for collaboration, innovation, and delivering measurable value to customers We believe this new name and a contemporar y brand identity will help showcase what our amazing teams do and help customers navigate all of our solution offerings under one roof.”
For more information, use www.rdr.link/mbp002
FEDERATION OF MASTER BUILDERS WARNS OF “CONCERNING FALLS IN CONSTRUCTION WORKLOADS”
Challenging conditions
According to the latest State of Trade Survey (Q4 2024) from the FMB, workloads for small building companies fell by 8% in the last three months of 2024
CEO Brian Berry said: “The latest State of Trade Survey, looking at SME construction activity during the last three months of 2024, found that small building companies were continuing to battle against a deteriorating economic climate with workloads down by 8% and enquiries down by an alarming 23%
“These falls are concerning, as any change in activity in the building repair, maintenance and improvement sector is usually a first warning sign that consumers are needing to tighten their belts.”
Brian continued: “ The Sur vey also reveals that 64% of small building companies reported an increase in material costs with 25% reporting a reduction in employment numbers. Ongoing shortages in some of the key trades such as carpenters, bricklayers and plasterers meant that 42% of building companies experienced job delays due to skills shortages
“At a time when the Government is focused
on economic growth, the Spring Statement in March will be a crucial opportunity to re-energise efforts ”
Approximately 67% of members indicated that rising costs led to higher prices for their ser vices, remaining consistent with Q3 2024 52% of members who experienced rising costs reported lower-than-expected business profits or financial losses, no change from 52% in the previous quarter.
The FMB State of Trade Sur vey for Q4 2024 also revealed that 35% of respondents said cost pressures have caused them to restrict their recruitment plans a “significant increase” from 26% in Q3 2024 Around 8% stated that “their business viability was compromised, putting them at risk of closure ”
For more findings from the FMB, use www.rdr.link/mbp003
Chandler’s receives local MP
In a visit arranged by the BMF as part of its ‘industr y and parliament’ programme, Marie Goldman MP for Chelmsford recently spent time at Chandler Material Supplies, a longestablished business in the city, to see how it helps her constituents to build new homes and improve existing properties Discussing trading prospects for 2025, the MP also heard how merchants and their SME customers have managed in recent times with higher prices and rising fuel, labour and other costs.
MD Julie Chandler explained that her business wants to invest and grow but cited the concerns relating to the impact of changes to Employers’ National Insurance Contributions, National Minimum Wage rates and Inheritance Tax Business Property Relief introduced in the Autumn Budget
Julie said: “We were pleased to welcome Marie and show her how Chandler Materials has evolved since we began in the 1950s. It is great to have our MP take an interest in local firms like ours and offering her insight and support to help Essex businesses to keep going
“Running a successful business is far harder than it was back then. The burden of regulation and taxation on today’s owners makes it more difficult and time-consuming to be a financially stable business, offering good jobs, and paying our way as a good local employer ”
SAM Mouldings has announced a further £20m investment as the business celebrates its 35th anniversary, coming in addition to the £7m the manufacturer invested during 2023/24 £10m of this will be spent on installing new state of the art bespoke machinery which will allow the business to “double its current output to offer an even greater range of high-quality MDF mouldings to meet our rising market demand ”
CEO Sam McCrea MBE said: “At SAM, we understand the importance of delivering the right product at the right time This investment in advanced manufacturing capabilities ensures we remain at the forefront of the industr y and continue to offer the high-quality product our customers expect ”
As part of the investment, the recent opening of a distribution centre in the West Midlands has “significantly heightened” SAM’s logistics capabilities whilst enhancements have also been made to its stockholding capacity, ensuring products are delivered more efficiently across the UK.
Cromar acquired by Sika AG
Cromar Building Products has been acquired by the listed Swiss company Sika AG with the Yorkshire-based firm’s product range, distribution network and manufacturing footprint said to be “highly complementar y to Sika’s”, enabling the expanded business to “capitalise on market opportunities and compete within the roofing sector.”
Cromar MD Mike Marshall said: “We have built a very successful business and are grateful to all our employees, suppliers, customers and wider stakeholders who have supported us on our journey We are excited to see the next stage of Cromar’s growth and development under the ownership of Sika, a business we believe shares similar values to ourselves and will help Cromar continue to go from strength to strength ”
M A R K ET M O N I T O R
in association with
Digital disruption
New research from eCommerce consultancy PushON reveals that “cost concerns and resistance to change” are stalling vital digital transformation in the builders’ merchant sector.
The detailed report, B u il d i ng t he
C o n s t ru c t i o n e C o m m e rc e , reveals some of the major challenges faced by builders’ merchants and construction suppliers, and highlights a sector grappling with budget constraints, resistance to change and leadership knowledge gaps that are hampering progress.
The study, which surveyed senior decision-makers from across the supply chain, found that while 34% of businesses feel under pressure to cut costs through digital transformation, many are struggling to align eCommerce strategies with overall business goals. Over half of respondents (57%) reported difficulties integrating digital ambitions into their broader business frameworks, exposing a disconnect between traditional operational models and moder n technology’s potential
Resistance to change emerged as a key issue, with 56% of those surveyed saying that “traditional ways of working within their organisations are holding back progress ” Compounding these challenges, 39% of respondents cited budget limitations as a significant obstacle to rolling out digital initiatives.
The report also revealed that a lack of understanding of digital commerce among senior leadership is preventing
businesses from fully embracing eCommerce opportunities, with 24% of respondents pointing to gaps in expertise at the top This knowledge deficit, combined with inflexible technology stacks cited by 19% is leaving many firms ill-equipped to adapt to future eCommerce demands.
Sam Rutley, Managing Director of PushON, said: “Many construction suppliers see digital transformation as a threat to their traditional business model In reality, it’s an opportunity to enhance it
“Many construction suppliers see digital transformation as a threat to their traditional business model. In reality, it’s an opportunity to enhance it.”
“However, our research shows that the construction supply sector is still struggling to overcome barriers that other industries have already addressed The combination of limited budgets, resistance to change, and a lack of digital expertise is stalling progress at a time when modernisation is essential for survival.”
The findings further indicate that current digital infrastructure is falling
short of expectations Just 24% of respondents reported being “extremely satisfied” with their eCommerce platforms, with many raising concer ns over the ability of existing systems to meet future needs.
Sam says that businesses failing to adapt to the growing demand for digital solutions risk being left behind. He added: “There’s a clear recognition of the need for change, but until leadership prioritises digital transformation and secures the necessary buy-in across organisations, progress will remain slow The industry must act now to ensure its future competitiveness ”
■ PushON is a leading eCommerce consultancy based in Manchester, UK. For more information and to download a copy of the report, visit www.pushon.co.uk
Sam Rutley, Managing Director of PushON
Simplifying compliance
The Manchester-bas ed environmental compliance f irm says that its innovative ne w s oftware enables merchant business es to “ef for tlessly create their Extended Pro ducer Resp onsibility (EPR) submissions online, eliminating the tedious and costly pro cess es pre viously required for data collec tion ” This technological leap, it contends, “not only enhances ef f icienc y but als o ensures acc urac y, cr ucial for compliance in the s ec tor ”
e firm adds that “the functionality of the technolog y as well as the methodolog y used to navigate around the issue of missing packaging weights, is what makes the soware invaluable to the industr y ”
Helen Hodgson, Data Product Manager at Ecoveritas, emphasised the transformative impact of the software She said: “In the building industr y, where packaging data accurac y is paramount, our software simplifies compliance tasks that were once complex and time-consuming By automating data collection and submission processes, builders’ merchants can now focus more on their core operations without compromising on environmental responsibility
“ is shi marks a significant advancement in how technolog y supports sustainable practices within the industr y ”
Over the years, Ecoveritas has partnered with numerous prominent clients across various sectors Notable collaborations include work with eBay, Selfridges, Claire’s, Suzuki, AstraZeneca, Toni & Guy, and New Look. Collectively,
more than 70 of its clients have a combined turnover exceeding £50 billion, “highlighting the trust major corporations place in the firm’s expertise ”
Now, the new tech comes in the wake of recent government legislation which requires UK businesses to collect and report data on the packaging they supply or import. Under EPR regulations, “large producers” are required to submit their packaging data for the first half of the year by 1st October and for the second half by 1st April of the following year
“By automating data collection and submission processes, builders’ merchants can now focus more on their core operations without compromising on environmental responsibility.”
According to the company, the launch of its new soware “is expected to be a game-changer in the building trade, allowing companies to manage missing weights and ensure comprehensive reporting online.” It not only reduces operational costs associated with compliance but also enhances the credibility of businesses in meeting regulator y requirements.
Ecoveritas adds that it recently made histor y “by b ecoming the f irst company in the countr y to receive Environment Agenc y approval for its groundbreaking packaging compliance metho dolog y for online marketplaces ”
Speaking about the firm’s latest tech integration for the building sector, Helen added: “By integrating technolog y with sustainability goals, Ecoveritas empowers builders’ merchants to navigate regulator y landscapes with confidence Our soware not only simplifies compliance but also drives meaningful environmental impact, demonstrating that technolog y can indeed catalyse positive change
“As builders’ merchants embrace our pioneering solution, they are poised to lead the industr y towards a greener future, proving that sustainability and operational efficiency can go hand in hand. We hope to roll this out to other sectors in the near future also and we ’ re incredibly excited by the impact it will have ”
■ Established in 1999, Ecoveritas is a packaging data specialist which provides a range of tools using a combination of consulting, data and software and expertise to brands, retailers and their supply chains to efficiently minimise their environmental impact.
■ For more information, use the shortcode www rdr link/mbp004
MERCHANT FOCUS
MKM
ONGOING EXPANSION
Creating 74 new jobs, MKM Building Supplies (MKM) has continued its growth plans in 2025 with the opening of four new branches in Plymouth, Bridgend, Bangor and Cheltenham. MKM says that each new branch is “designed to serve its local area with a comprehensive product offering, a customer-first approach and a deep-rooted connection to the community” with each branch pledging support for charities, grassroots sports teams, and local initiatives
The sites will all feature “state-of-theart” kitchen & bathroom showrooms and landscaping display areas Significantly, the new branch in Cheltenham is the first MKM branch to achieve a BREEAM Excellent rating, setting a “new benchmark for sustainability” with Solar PV panels, air-source heat pump and MVHR system, electric vehicle chargers and 100% LED lighting
CITY PLUMBING BRISTOL BRANCH
Replacing its former site in Brislington, City Plumbing has opened a brand new branch in Longwell Green, Bristol, featuring The Bathroom Showroom and a dedicated renewables area where touchscreen technology will give customers “direct access to the company’s air source heat pump kit builder, making sure they have all the products they need for an efficient installation ”
Branch Manager Jon Tucker said: “Our new location at Longwell Green allows us to offer much more to customers, with a wider range of bathroom products on display and dedicated space where customers can see and get to grips with renewable technologies too The whole Brislington team is making the move to the new site, so customers can expect the same familiar faces and outstanding service.”
JEWSON SUSTAINABILITY CENTRE
The national builders’ merchant has opened the doors to its first sustainability centre within its newly refurbished branch in Cringleford, Norwich. The centre contains a dedicated ‘Building for the Future’ product range which is said to include “everything tradespeople and builders need to comply with the upcoming Future Homes Standard” such as low-carbon materials, energy efficient systems and renewable energy solutions
As well as an expanded product range covering over 1,500 SKUs from more than 30 suppliers, the Cringleford branch has dedicated sustainability ambassadors who can provide resources, training and expertise on a range of sustainability topics
The launch is described as presenting another significant milestone on Jewson’s implementation of a comprehensive programme to optimise its branch network, including major refurbishment projects and investments in sustainability centres
DUFTONS PLUMBING & HEATING SUPPLIES NEW BRANCHES
Duftons, one of the largest independent plumbing and heating merchants in the north of England, has expanded its operation with the opening of two new branches to bring the company’s total number of outlets to 14 A 4,500sq ft depot in Stockton-on-Tees features a dedicated bathroom showroom and trade counter whilst, with an area of 7,000 sq ft, the Durham branch is one of the firm’s largest facilities and also features a renewable energy centre to showcase solutions including heat pumps, underfloor heating and solar
Development Manager Gavin Nesbitt said: “We are delighted to open two new branches in the North East, with Durham and Stockton-on-Tees being ideal locations for our expansion This marks an exciting milestone in our growth, and we are excited to introduce our renewable energy centre to the region, as the market moves towards more sustainable heating solutions ”
PDM
EMTEC PARTNERSHIP
A former North Sea oil and gas fabrication yard, the Ardersier Port energy transition facility in the Moray Firth in the North of Scotland is the largest brownfield port in the UK, and is being developed as a nationally significant infrastructure facility to support the offshore wind industry PDM has secured the contract to partner with Emtec Utility Services, a leading ICP (independent connection provider) and part of the Emtec Group, to supply cable protection systems, electric cable ducting coils and detectable warning tapes amongst other specialist solutions, as part of its work to deliver essential electrical infrastructure to the project
The appointment of the Huws Gray Group business follows an earlier collaboration between the two companies on a solar farm project in Cheshire for a major global energy firm PDM MD Eddie Hernon said: “The Ardersier Port energy transition facility is a project of huge significance to the offshore wind sector, and it is our hope that we can further our partnership with Emtec Utility Services to work with them on more renewable energy projects in the future.”
Branch Manager Connor Laskey
STARK UK has expanded its partnership with Trakm8 with a new three-year contract that will see the merchant group “further enhance its fleet management capabilities” by upgrading to Trakm8’s Insight platform, marking a significant milestone in the long-standing relationship between the two organisations which began in 2011.
With approximately 9,000 employees and over 500 branches and distribution centres across the country, STARK UK operates one of the largest single fleets on the Insight platform comprising 1,450 vehicles including HGVs and LCVs The move to Insight is described as “a strategic step towards optimising fleet usage, reducing operational costs, and improving overall efficiency ”
FLEET MANAGEMENT SOLUTIONS
On the road
Branch managers will also have access to track and trace capabilities, enhancing the overall management and efficiency of the fleet These enhanced reporting capabilities are designed to help the national merchant group to reduce the number of hire vehicles, streamline operations and achieve significant cost savings whilst Trakm8 will “continue to collaborate with STARK UK to provide comprehensive fleet analysis, focusing on driver behaviour and idling ”
Jacqueline Power, Asset & Governance Manager at STARK UK, commented: “Our decision to upgrade to Trakm8’s Insight platform is driven by our commitment to operational excellence and cost
“The platform offers driver behaviour and idling analysis aimed at reducing operational costs. Branch managers will also have access to track and trace capabilities, enhancing the overall management and efficiency of the fleet.”
Trakm8 has developed bespoke activity reports specifically for STARK UK to provide all levels of users with access to detailed vehicle activity data, allowing for better understanding and control of fleet usage Key features include the analysis of early and late start and finish times, as well as specific utilisation reporting designed for both customer deliveries and inter-branch stock transfers Additionally, the platform offers driver behaviour and idling analysis aimed at reducing operational costs
efficiency The bespoke reporting capabilities provided by Trakm8 are invaluable in helping us manage our extensive fleet effectively, ensuring timely deliveries and optimised resource utilisation ”
John Watkins, Executive Chairman at Trakm8, added: “We are delighted to extend our partnership with STARK UK and support them in their journey towards enhanced fleet management. The Insight platform is designed to deliver significant operational benefits, and we look forward to continuing our collaboration to achieve these goals ”
■ For more information on Trakm8, use the shortcode www.rdr.link/mbp005
Effective partnerships with suppliers are essential to the success of any merchant business. PBM hears more about the developing relationship between Ryalls Decorating & Building Supplies and Mirka.
Partnership approach
High-quality ser vice and expansion are paramount for the family-run decorating supplies specialist, Ryalls. Established in 2011, the company has grown from its original branch in Malmesbur y, Wiltshire to a further branch in Tetbur y, Gloucestershire in 2017, quickly expanding to a new larger site in 2020, and then opening in Yate, Bristol in 2022
At the heart of Ryalls’ business strateg y is its commitment to deliver strong customer ser vice, founded on knowledge and expertise This is underpinned by the brands Ryalls stocks, from Dulux Trade, Zinsser and Caparol to Little Greene and Farrow & Ball
Among the leading supplier names on offer to its customers is Mirka, providing a wide selection of its abrasives, sanders, dust extractors and kits Although Mirka is a relatively new brand to the Ryalls stable, co-owner Travis Clarke says it is instrumental in helping the company continue to grow its business
Travis comments: “We did a lot of research into this sector of the market, and Mirka stood out to us for its flexibility, responsiveness, respectability and realistic expectations, sharing the same high customer ser vice values as Ryalls
“Also, our customers asked us to stock Mirka as they are already users and admire
the brand. And since stocking its products, we have even converted other customers to the label ”
Instrumental in the decision to stock the Mirka brand is the help and support Ryalls received from the supplier’s Business Sector Manager Chris Proffit Travis explained: “When we moved into our larger premises in Tetbur y, Chris bent over backwards to assist us He sent us all the product information promptly, helped us with the full stock profile and we made the decisions together based on sound business assessments
“ Then, from deciding to introduce the stock, it took just a week for the products to be installed It was a nimble and seamless process, which made it ver y easy to do business with the company ”
Since introducing the Mirka brand into Tetbury in 2022, Ryalls has expanded its offering, installing six stands in total across all its branches Travis said: “Over the last two years, Ryalls has grown its business by 50%, and Mirka has played a major part in that growth We’re continuing to go from strength to strength, so much so that we are planning on opening new branches and moving our Malmesbury site into bigger premises in 2025 ” New products and dust-free lines have been the focus for Ryalls in deciding which products to stock from the extensive Mirka portfolio. He
revealed: “Many decorators have traditionally been hand sanding, which creates lots of dust that they are breathing in Through our partnership with Mirka, we have been able to introduce them to dust-free products such as Abranet abrasives, DEROS, DEOS and LEROS sanders as well as Mirka’s dust extractors
“Now, decorators are 99% dust-free, the clean-up time is drastically reduced, and they can increase their profitability We have demo kits in store so we can show customers how effective the machines are, and we ’ ve no doubt they are the best on the market ”
With branch expansion plans already in place, Ryalls is also committed to expanding its online presence over the next few months to further enhance its business model. Travis notes: “While the physical branches are hugely successful, we have identified that there is a massive business opportunity with the Ryalls247 website We’re going to be investing in developing the site to offer product availability to the whole countr y, backed by next-day deliver y in the UK
“We’re ver y excited about all our expansion plans and Mirka will continue to be a key player in helping us achieve all our growth ambitions ”
■ Mirka has enhanced its tooling line-up with the launch of the new DecoSander, a versatile pole sander that has been developed with efficiency and ease of use at the forefront of its design This innovative tool offers precision sanding for walls, ceilings and tight corners to ensure “a flawless finish in any environment.”
The DecoSander tips the scales at 0 80kg, which makes it easy to use for a sustained period, reducing fatigue and maximising comfort In addition, the sander’s adjustable telescopic pole ensures high ceilings can be reached whilst the tool’s swivel assembly allows the sanding heads to access and sand at any angle The unit has interchangeable heads and is available in two options: DecoSander with 80x230mm head or with both the 80x230mm and 225mm head Additionally, when combined with Mirka’s dust-free net abrasives and suitable dust extraction, the DecoSander creates a virtually dust-free sanding work environment for the user
■ For more information on Mirka’s product range and support for stockists, use the shortcode www.rdr.link/mbp006
ROOFING REWARDS
Quality is crucial for all building materials and supplies, and roofing is no different. Durability, load bearing and performance key quality components — are all essential to guarantee a safe and longlasting roofing system that’s fit for purpose.
Stuart Nicholson, Roof Systems Director at Marley, explains that for merchants supplying timber roofing battens, guaranteed quality and regulatory compliance is essential as non-compliant battens may not meet the required standards for durability and strength, potentially posing significant safety risks for customers.
Marley’s JB Red roofing battens offer peace of mind for merchants JB Red is a high-quality roofing batten, and the only UK machine-graded batten available to the roofing industr y with BBA (British Board of Agrément) certification It’s also CCPI (Code for Construction Product Information) verified and PEFC (Programme for the Endorsement of Forest Certification) certified
This gives merchants p eace of mind that the pro duc ts the y ’ re using are fully accredited and compliant with the hig hest industr y standards
JB Red battens are all scanned by Goldeneye, a computer-controlled, dedicated laser and camera grading line This produces battens graded to the performance requirements of BS 5534, quickly and accurately, rather than relying on visual grading The battens are supplied in lengths of 3 6m and longer and packaged in easy-to-handle bundles of ten.
JB Red battens are also treated using MicroPro® Celcure MC-T3; a non-toxic treatment that uses micronised copper particles This additionally carries a 60-year life expectancy against insect attack and wood rotting fungi Furthermore, the battens are marked according to BS 5534 to show supplier name, origin, species, grade and size, and are compatible with Marley’s full roof system as well as its innovative Marley SolarTile®
■ For more information, visit the Marley website via www.rdr.link/mbp007
T R A I N I N G Z O N E
A pipeline for success
With a rapidly evolving job market and a growing skills gap, apprenticeships have emerged as a vital solution for nurturing talent.
National Apprenticeship Week 2025, which took place in Februar y, cast a spotlight on the importance of these programmes, showcasing successful initiatives and celebrating the achievements of both apprentices and their employers
The BMF was amongst their number, marking the week by announcing the smashing of our Apprenticeship Pledge target to secure 15,000 new apprenticeships in the building materials sector by 2030
We have been rapidly approaching our ambitious target since the start of the year The final push to get us over the line was helped in no small part by City Plumbing and Plumbing Trade Suppliers, both part of the Highbourne Group, who have pledged to create 1,200 new apprenticeships and
for Highbourne Group, explained that apprenticeships are helping them take a proactive role in shaping the future of the industr y ’ s workforce He said: “We have a strong track record of supporting apprentices and supporting colleagues to make lifelong careers in the merchanting industr y
“Our commitment goes beyond attracting new talent it’s also about empowering our existing team members to upskill and grow too ”
Wayne Shepherd, now a Regional Showroom Sales Manager at City Plumbing, is an excellent example Wayne started as an apprentice at City Plumbing a decade ago with no prior industr y knowledge and he commented: “ Thanks to
“I would strongly encourage anyone considering an apprenticeship in merchanting to take the leap; it’s a fantastic pathway to a successful and fulfilling career. ”
S elco, who have committed to 500 new apprenticeships by the end of the decade
BMF CEO John Newcomb said: “Our Apprenticeship Pledge together with our newly launched Building Materials Careers campaign is designed to secure a pipeline of talented and skilled individuals and ensure they have the appropriate training as well as robust prospects in the industr y with plenty of options to develop ” Darren Redwood, Operations Director
the support of my manager and colleagues, I completed my Level 3 apprenticeship and soon had the opportunity to manage my own branch
“I would strongly encourage anyone considering an apprenticeship in merchanting to take the leap; it’s a fantastic pathway to a successful and fulfilling career. ”
Apprenticeships play a crucial role in shaping a skilled, adaptable, and resilient
workforce, capable of driving economic growth and innovation Used as part of a structured training plan that leads to accredited qualifications, they are a great way to develop the skills needed while fostering loyalty within your business
However, there’s no time for complacenc y, as BMF L&D and Apprenticeship Manager Marianna Peet explained: “It’s been fantastic to see the building materials sector coming together to support apprenticeships To date, 96 members have pledged to create 15,609 new apprenticeships by 2030, but we want to do even more
“Less than 10% of BMF members have signed the Apprenticeship Pledge, so there is plenty of work for us to encourage more companies to use apprenticeships as a development pathway for their teams. Our message for any company interested in apprenticeships is that the BMF is here to support you ”
Find out more via www.bmf.org.uk or by emailing Marianna Pe et@bmf org uk
n BMF training ranges from formal Apprenticeships and, with leading British universities, sector-specific Diplomas, Degrees and a Masters Degree in Merchant Leadership and Strategy, to online product knowledge and other specialist skills training.
Lotty Pritchard has been appointed Marketing Director for the SIG UK Roofing business Her promotion comes after just two years with the company, during which time she has strengthened the team and implemented many successful customer-focused initiatives
lotty joined SiG roofing as the Head of Marketing two years ago She brings seven years of experience in the construction industry, having previously worked at Jewson Before that, she held various marketing positions across different industries after completing her Marketing degree in 2007
Adam Walker has joined the Flex-R roofing business as the area Sales Manager for the North of England and Scotland Based in Newcastle, he brings over ten years of experience in selling roofing products, and he will report directly to Barry Shorrock, the Sales Director of the company
He commented: “i’m excited to join the friendly team at Flex-r i appreciate the quality of the products and the knowledgeable technical support they offer i look forward to visiting our customers and expanding Flexr's business in the North and Scotland ”
Having joined the business back in June 2022, Lakes Showering Spaces has named Mick Bone as its new Sales Director previously the shower enclosure manufacturer’s Head of Specification, Mick said: “it’s a really exciting time to take on this role we ’ re moving in a really positive direction as a company and we are so thankful to all the customers who support us We offer good value, high quality products and are easy to do business with that’s been the key to our strong relationships with customers and will continue to be the case ”
National Buying Group has appointed Stephen Harrison as its new Non-Executive Chair, succeeding David Szymanski following his retirement at the end of last year The latest addition to NBG’s management team joins with over 22 years ’ experience in the building products sector, with his most recent role seeing him serve as Chief Executive of Forterra plc from april 2016 until May 2023 as an independent voice on the buying group ’ s Executive Board, Stephen said: “This is already a well-led organisation full of good people with great integrity so i’m ooking forward to continuing to develop the success of the NBG partnership with those ideals very much still at the top of our agenda ”
The Kinedo team is delighted to announce the appointment of Chris Sherwood as area Sales Manager for the Central region and George Barber as aSM for the South West The pair joined the company at the end of 2024 and have settled into their respective areas following a comprehensive training programme
Chris previously worked for robert lee Distribution and Q4 Bathrooms and has also run kitchen and bathroom showrooms for various merchants, whilst Chris was formerly at porcelanosa working on specification projects with new build developments
Both managers are tasked with building brand awareness in showrooms, merchants and installers, along with winning specification deals to accelerate growth in each area
Chris Sherwood
George Barber
Providing quality. Building success.
PBM charts the history of Owlett-Jaton, which has grown to become one of the country’s largest wholesale suppliers of fasteners, fixings and associated products.
Owlett-Jaton can trace its roots back to 1947 when W M Owlett & Sons Ltd was incorporated as a builders’ merchant supplier Meanwhile Jaton, supplying engineers’ merchants, was formed in 1951
The late nineties saw the Colburn family acquire both businesses, and Owlett merged with Jaton, to create the company of today They then went on to acquire multiple other fastener companies and brands, including Unifix, Vortex and Thunderbolt
This unique histor y has led to Owlett-Jaton becoming a leading wholesale supplier of fasteners, fixings and associated products A one-stop-shop for the builders’ merchant sector, supplying over 30,000 product lines under one roof, customers can order multiple items, in small quantities, from one source, up until 5.30 pm for next-day deliver y
This ser vice level is thanks to “ an unparalleled commitment to stock,” with Owlett-Jaton boasting an incredible 4-5 months of stockholding
With well-known and trusted brands an integral part of the marketplace, O wlett-Jaton is home to popular names such as the aforementioned Unifix, Vortex and Thunderbolt alongside JCP, whilst it also works in partnership with over 30 other brands including Blind B olt, Action Can, Ultra-Grime and B ond-It to provide a wide portfolio that allows customers to generate carriage paid orders for next-day deliver y
The business has five sales offices ser vicing the UK, with its Dartford office retaining its roots where it all began And while many have predicted the end of the traditional face-to-face sales calls, Owlett-Jaton still believes in personal contact and ser vice rather than reducing numbers, it has grown its external team to 25, with 50 people available on the phones
Sales Director Tony Williams, who has been with the company for 42 years, explained: “By maintaining our sales offices and investing in our field sales and
merchandising teams, we aim to keep that great personal ser vice alive Our plans only see growth in this area, with more people on the road, ready to support merchants
“We are currently growing our merchandising team at an extraordinar y rate to meet customer requirements Since we launched our new merchandising stands, the uptake has been phenomenal. Our range of brands, products, and configurations make the transition both easy, and successful for customers ”
Despite many suppliers setting up web shops during COVID-19 as a way to continue trading, Owlett-Jaton asserts the importance of maintaining the in-store environment has never been higher With a dedicated merchandising team on hand, the BMF and NMBS member says it can facilitate plans to optimise space and presentation to ensure customer selection is at its optimum
As Tony notes, “Your merchandising representative will then oversee the building
of the stands, as well as stock implementation, all whilst minimising disruption ”
Indeed, all merchandising stands are designed to increase customer visibility, create an attractive in-store display, and ultimately encourage additional sales In addition, O wlett-Jaton offers a tailored approach to marketing support Supporting customers through in-store POS and data for their ecommerce platforms, the company “understands that the market is tough, and is keen to share its expertise to help customers grow ”
Fiona Beattie, National Commercial Manager, manages the relationship Owlett-Jaton has with the buying groups She said: “Being a supplier to many of the market leading buying groups is a key strategic decision for us I work closely with the sales and marketing teams to ensure that we provide the service expected from customers.
“Our teams have many years of expertise, and we pride ourselves on the number of
employees who have been with the company for 20, 30 and 40-plus years This knowledge and experience are invaluable and we are keen to share it ”
CEO Ian Doherty added: “Reacting to the changing needs of customers is integral to our own growth and that of our customers We are set up to support and ser vice customers in a consistent, and most importantly, sustainable way Batch traceability, carbon measuring, and threats of new and differing tariffs are all challenges that the industr y is facing. As a wholesaler, we work hard to alleviate this impact on our customers
“We are als o working on s e veral pro duc t innovations that we hop e to launch towards the end of the year, as well as de veloping our ranges under our tr usted brand names ”
■ For more information on the OwlettJaton product portfolio and its support ser vices for merchants, use the shortcode www.rdr.link/mbp008
RACKING SAFETY
Got racking? Get advice from SEMA
If you’ve got racking at your merchants, you’re going to need the correct advice. Nick Betteley, President at the Storage Equipment Manufacturers’ Association explains how SEMA can help businesses ensure their racking is safe.
When racking works as intended, it can perform multiple tasks. It can help to increase your stock requirements and efficienc y, ensure better inventor y management, reduce costs and keep your employees and customers safe
But, as a complex piece of equipment, how can you ensure your racking is safe and compliant? Failing to implement best practices throughout the lifetime of your racking can come at a financial, reputational and safety cost you don’t want to ignore
This is where SEMA can help As the leading voice for the storage equipment industry, we provide impartial advice on racking dos and don’ts
Know your racking regulations
In any business, there are plenty of health and safety regulations to follow, covering ever ything from manual handling to working at height
However, did you know there are specific safety guidelines for racking systems? The HSE’s HSG76 Warehousing and Storage: A Guide to Health and Safety outlines an owner ’ s responsibility to implement preventive measures to avoid hazards You also have SEMA codes, essential for anyone responsible for storage equipment; these standardised documents cover the key stages of your racking’s lifetime
Following these documents is not a legal requirement, but implementing their steps is
normally enough to generally satisfy health and safety requirements.
Chose reliable suppliers
When getting racking, you need a supplier who understands your business requirements and works to the latest industry standards Yet, in a crowded market, how do you know which supplier to trust?
significantly reduce its load-carrying capacity and repairs must be undertaken quickly.
Your employees are the first line of defence when reporting issues but this is only possible if they know what to look for. A course like our Rack Safety Awareness programme, referenced in HSG76, provides advice and guidance on correct loading methods and damage identification
This training also prepares a nominated member of your team for undertaking Regular Inspections. Usually conducted weekly/monthly, this visual inspection checks for damage, correct usage and ensures maximum loads are not exceeded. They also make a formal report of their findings and required actions which is part of your official maintenance documentation.
The importance of inspection
SEMA Members include industry-leading storage equipment manufacturers and suppliers And membership with SEMA isn’t bought it’s earned. Members must pass an independent audit that checks the quality of their work, that legal and insurance documentation is in place, and that their work meets the highest industry standards
Racking training
To reduce unnecessary repair costs and uphold the safety of your equipment, your racking must continue functioning as intended. Any damage to the structure can
At least once a year, your racking needs an Expert Inspection by a trained professional such as a SEMA Approved Rack Inspector (SARI) The inspector issues a written report outlining obser vations, recommendations and proposals for required remedial work
Not all inspections are equal A “damage only” inspection provides a list of damaged items and possibly their location, while a SARI report offers far more detail, including colour-coded damage and repair timescales.
Merchants operate in a highly competitive market, where product selection and customer service have historically been the factors that define success. As the demand for efficient commercial heating increases, so too do the possibilities for businesses in the heating sector. Anne Wraith, Head of Commercial Product Sales at Baxi, looks at how merchants can seize this growing opportunity, working with manufacturers to supply solutions to meet customer requirements.
Commercial break
As the UK edges closer to its 2050 deadline for achieving net zero, contractors and developers are increasingly seeking energ y-efficient, lowercarbon heating solutions that can be incorporated into various projects both easily and cost-effectively These range from healthcare facilities and educational establishments to hotels and leisure centres
With heating contractors and engineers continuing to diversify their portfolios through a broad range of light commercial and large-scale work, the pressure to deliver projects quickly has greatly intensified As such, having a consistent product supply chain close to a project’s location is vital to turning jobs around in the timely manner that’s expected by customers.
It’s cle ar, t herefore, t hat merchants w ho diversif y into t he hig h ly comp et it ive and fast-p ace d commerci a l sp ace have a pr ime opp or tunit y to att rac t ne w c ustomers and incre as e s a les volumes Prov iding va lu able s olut ions c ap able of me et ing mo der n, more r igorous he at ing st and ards shou ld b e a ke y fo c us
Growing demand
For these merchants, meeting the high levels of demand for efficient solutions is made considerably easier by partnering with a trusted manufacturer whose expertise in products and solutions extends into commercial offerings Doing so can help merchants to significantly speed up the
process of familiarising themselves with the range of commercial solutions available
Forg ing such a p ar t nership prov ides p e ace of mind to b ot h merchants and t heir c ustomers, ensur ing t hat t he y have access to reli able and hig h-qu a lit y s olut ions and s er v ices f rom a reput able manufac turer
Besides this, offering commercial options gives merchants the opportunity to better support customers with their particular project requirements. This involves a departure from a product to a ‘solutions-focused’ mindset After all, ever y customer’s circumstances are unique to them and, as such, they will want the solutions they invest in to be tailored to address their specific needs
best solutions, training and ser vices to benefit their customers
Manufacturers like Baxi can support businesses in the supply chain with a deeper understanding of how solutions can support different commercial products with their project requirements, now and in future By working closely with manufacturers, merchants can access the
The ace up your sleeve
Hybrid heat pump systems are an example of a practical commercial heating solution that aligns with contractor needs to support heat decarbonisation while providing merchants with a strong sales advantage. This system
“For light commercial and large-scale work, having a consistent product supply chain close to a project’s location is vital to turning jobs around in the timely manner that’s expected by customers.”
PLUMBING & HEATING
typically integrates heat pumps with gas condensing boilers The heat pump will enable a large portion of the heat in the building to be decarbonised, with gas boilers providing the necessar y energ y resilience
Working in conjunction with its Auriga mid-temperature and high-temperature commercial heat pump range, Baxi’s highperformance boilers can provide the efficiency and flexibility that’s needed in commercial buildings Its next-generation Remeha by Baxi Quinta Ace series, for example, now with stainless steel and aluminium heat exchanger options, has been designed with enhanced efficiency, power, reliability and versatility in mind
Integrating the two components into a heating solution that will meet the project system design requires an advanced, configurable controller like Baxi’s CHVAC Manager This control helps deliver optimal performance, offering the option to cascade up to eight heat generators (any combination of heat pumps or boilers)
It is with these kinds of solutions that efficiency, ease of installation and design flexibility can be prioritised alongside
addressing the decarbonisation challenges that face contractors and developers
Merchants can simultaneously meet contractor needs while making a strong addition to their line of advanced heating and hot water solutions In this way, they can attract many new customers, thereby increasing sales considerably and building long-term, mutually beneficial and profitable partnerships.
Merchants moving into commercial heating can depend on reliable heating solutions providers like Baxi to provide both the advice and solutions they need to achieve project success and, ultimately, continued prosperity in the potentially lucrative world of commercial heating
■ For more information, use the shortcode www rdr link/mbp009
Pump action
Founded in Hull in 1906 and now owned by Groupe Atlantic, Ideal Heating (formerly known as Ideal Boilers) lays claim to being “at the forefront of the decarbonisation of heating,” working with the Government, industr y bodies, installers, merchants and customers to support the drive to net zero and playing a leading role in the transition to heat pumps as a low-carbon alternative to gas boilers.
The company says its commitment to low-carbon heating spans product design, research and development, manufacturing, training and installation support with the business seeing 2025 as the time to “ ramp up ” its focus on heat pumps, including the launch of a new proposition of “setting the standard” for heat pump adoption in the UK
This mission is based on the manufacturer’s “unrivalled heat pump product warranty, coupled with a market-leading ser vice offering that stretches from pre- to post-installation and support,” with the strateg y intended to showcase Ideal’s:
● Transparent, full parts and labour warranty
● Free in-person support from its expert heat pump team for installers fitting their first heat pump
● Dedicated heat pump support ser vice and interactive live technical help
● Over 90% first-time fix success rate.
● UK-wide team of heat pump engineers, equipped with spare parts
● Heat pumps designed and built specifically for the UK
In addition, the company is investing in large-scale heat pump production and will also open an “industry-leading” research and development facility for heat pumps and other renewable heating solutions this year as well as “training thousands of installers to become low-carbon heating engineers ”
Mark Derbyshire, Ideal Heating’s Managing Director (Domestic), said: “As the market leader in our industry, we recognise the crucial role we play in the decarbonisation of heating, which is essential to the UK’s drive to net zero It means we have to look beyond the product and how we support our customers at every touchpoint in the journey
“It’s why we ’ re making significant investments right across our business as we transition from manufacturing and supplying gas boilers to low-carbon heating solutions ”
Mark continued: “Heat pump installation rates are growing rapidly and we ’ re committed to leading the way in this field, while setting a new standard for the wraparound package of product, warranty, service and support for heat pumps in the UK
“We want customers to know that, when they choose Ideal, they’re not just buying a product they’re entering into a
Mark Derbyshire, Ideal Heating’s Managing Director (Domestic)
Ideal Heating reports that it is “accelerating its diversification into the heat pumps market” in a move that builds on its “deep understanding and experience of heating millions of British homes and businesses for more than 100 years.”
partnership with a trusted brand in the heating space Whether you ’ re an installer, a new-build housing developer or a social housing provider, our message is simple: ‘ we ’ re with you ever y step of the way ’”
The business notes that companies focused on heat pump installations have themselves “testified to the strength of Ideal’s proposition ” For example, Andrew Folan, Managing Director of Heat Pump Installers UK, which has fitted hundreds of heat pumps over the past eight years, said: “We’ve been impressed with how easy Ideal’s heat pumps are to install and set up The heat pump controls are easy for the customer to use. Nothing is overly complicated and the efficienc y you get from the product is great
“For me, it’s the complete package of product, ser vice and support you get with Ideal that you ’ ll struggle to find elsewhere ” Murray Shanley, Director of Finesse Plumbing and Heating, which installs heat pumps in both domestic and commercial buildings, added: “Ideal’s Logic Air heat pump is as close as you ’ ll get to installing a combi boiler Plus, the manual for Logic Air follows the same format as Ideal’s boiler manuals, unlike other heat pump guides, which can be confusing
“Our customers benefit enormously from our partnership with Ideal They get high-quality products designed specifically
for the UK’s unpredictable weather, along with the reassurance of a transparent, full parts and labour warranty ”
Merchant support
In addition to the extra provisions for installers, merchants remain a vital aspect of
Ideal Heating’s strateg y. The ongoing ‘Heat & Greet’ tour see the brand interact with “thousands of installers at hundreds of trade counter events across the countr y ” whilst additional support is provided by its team of 18 Area Sales Managers across the UK
Furthermore, the business also engages with buying groups and distributors, with recent examples being showcased on Ideal Heating’s social media channels For instance, the manufacturer recently hosted visits from representatives of both PHG and APP Wholesale with guests exploring its
expanding warehouse dedicated to heat pump manufacture (as well as its boiler production facilities) in addition to gaining further insight into its state-of-the-art research equipment and tour its award-winning Training Academy
Ideal has been awarded “significant Government funding” to support an investment totalling just over £12m to establish large-scale heat pump production in the UK, while also investing £19m in a UK Technolog y Centre largely focused on research and development of heat pumps which is due to open this year at the company ’ s headquarters site in Hull
■ For more information on Ideal’s heat pump range and support ser vices, use the shortcode www.rdr.link/mbp010
Hande with care
Although designed for blowtorches and widely used for soldering, brazing and general heating applications, non-refillable cylinders can often be mistaken for consumer camping gas canisters which have different storage and transport requirements. The new guidance sheet GS40 has been developed by Liquid Gas UK in collaboration with European standard bodies and the Department for Transport to provide a clear point of reference for UK businesses to safely store, transport, mark and dispose of the cylinders Richard Hakeem, Director of Technical and Safety Policy at Liquid Gas UK (pictured), said: “Before the publication of GS40, there was no single, concise reference guide consolidating all relevant regulations
for standards, and best practices for these specific cylinders This new document is designed to give free, practical guidance for builders’ and plumbers’ merchants, wholesalers, stockists and DIY retailers where trade professionals and the public typically purchase non-refillable cylinders.
“It also serves as a resource for local authorities and Trading Standards teams to assess compliance when inspecting businesses ”
Richard continued: “ The new guidance aims to resolve this lack of clarity distinguishing between trade-use non-refillable cylinders and canisters used for portable cooking appliances, outlining clear responsibilities for suppliers
“ Those handling non-refillable cylinders must understand the properties and hazards of LPG and propylene, ensure correct equipment selection such as regulators, and implement essential fire and safety precautions Basic safety information must also be provided at the point of sale to ensure proper usage. ”
He concluded: “ This guidance will ultimately help businesses develop their own safe storage and transportation processes. ”
Liquid Gas UK states that GS40 aims to prevent safety risks by providing clear guidance on proper storage and transport limits, clarif y legal obligations for businesses stocking the c ylinders and support Trading Standards teams in enforcing safe practices. Further, it
references the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR) transport regulations and the Dangerous Substances and Explosive Atmospheres Regulations (DSEAR) storage requirements
■ Liquid Gas UK (formerly known as UKLPG) is the trade association for the LPG and renewable liquid gases industry in the UK, representing a membership of companies who are LPG and renewable liquid gas producers, distributors, equipment manufacturers and service providers Its member companies are said to supply over 99% of the total LPG and 100% of bioLPG distributed in the UK marketplace
Liquid Gas UK says that it “takes a leading role in liaising and consulting with UK Government and Devolved Administrations to shape policy with respect to the decarbonisation of heat, transport and industry ” Safety is also a key focus for the association, and this is why Liquid Gas UK “is a global trailblazer for Codes of Practice, setting high standards for the safe, progressive development and use of LPG and renewable liquid gases ”
■ Download the new Guidance Sheet GS40 Guidance on Storage, Marking, Transportation and Disposal of LPG and Propylene Non-Refillable Cylinders from the Liquid Gas UK website via www.rd.link/mbp011
Images courtesy of Monument Tools and Campingaz
Richard Hakeem, Director of Technical and Safety Policy at Liquid Gas UK
MERCHANT BUILDE RS
Top 20 countdown — 2025: PBM magazine presents its annual listing of the UK’s largest merchant businesses, based on turnover calculations for the full calendar year of 2024
Data from
Heavyside figures include timber (where applicable)
Lightside figures include showrooms, tools, hire services and electrical (where
e = PBM estimate on turnover / branches
Source: Figures are compiled via information supplied by a merchant
latest published account data and PBM estimates Every effort is made to ensure the data presented is accurate, but PBM cannot be held liable for any errors or omissions.
INDUSTRY AFFILIATIONS
Note: not to
Once again, our ‘Top 20’ presents a largely familiar line up with only a couple of positional changes from twelve months previously Equally, the acquisitional fervour of recent years is even further in the rearview mirror as, outwardly at least, there have been few major developments or fresh organisational changes
Granted, in the background, one or two of our number have seen additional capital from (new) investors but at the time of going to press, the picture remains generally stable And as such, the headline numbers hint at the sector’s ongoing challenges with reduced revenues a near universal feature
However, when considering the responses we ’ ve received and the details presented in year-end reports, the longer-term view retains an underlying air of optimism as many of our number outline an expectation of an upturn and continue to discuss expansion plans and inward investment
While holding first place, the travails at Travis Perkins plc continue The business announced a delay to the publication of its financial results due to the Group’s auditor “requesting additional time to complete its standard audit procedures” just a week after it was confirmed that CEO Pete Redfearn was stepping down due to ill health, having only been in post for around six months
In contrast, second-placed Stark Building Materials UK was able to report “solid momentum” in the first full year of STARK Group ownership since the acquisition of Jewson et al in March 2023
A programme of investment, rationalisation and a “strategic shift from centralised leadership to empowering branches with responsibility and accountability” is seen as revitalising a business “that had been underperforming for years, ” with a full relaunch of several of its brands, most notably Jewson, alongside the debut of its “Branch of the Future” concept Wolseley, meanwhile, launched ‘Renewables by Wolseley’ in May 2024 as part of a “long term strategy to enhance the Group’s capabilities in renewable heating and energy efficient solutions” whilst Huws Gray maintains fourth place Hot on its heels, Highbourne Group added a number of branches in 2024 and has already started this year with a new City Plumbing outlet in Bristol MKM also expanded its network last year with sites in Colchester, Cardiff, Shrewsbury, Workington and Rotherham More are planned for 2025 as it continues its strategy “to maintain and grow market share” in key geographical areas
UK Plumbing Supplies secures seventh position, whilst Grafton Group plc CEO Eric Born cited the “continuing decline in profitability” in the firm’s UK Distribution arm (Selco, MacBlair, Leyland and TG Lynes) as “RMI demand and consumer confidence remained at historically low levels ”
However, Eric also noted the Group had “continued to upgrade and improve its branch network, open new locations and invest in IT infrastructure to enhance customers’ experience ” He further added: “Whilst uncertainties remain in
the short term, we are confident that Grafton is exceptionally well positioned to benefit as conditions improve ” A further share buyback programme has also been announced
Whilst background speculation on the ownership and control of IBMG continues, the business notes that despite the short-term uncertainty, it “remains focused on profitable sales and market share ” Recent investments into its technology and management information systems in addition to “bringing new capabilities to all of our teams across the business,” meanwhile place it in a “better position than we have ever been as the market recovers in the coming months ”
Rounding out the Top 10 is Lords Group Trading plc which notes the above expectations performance of its Merchanting division, “particularly in the final quarter of FY24 with LFL revenue 11% ahead of Q4 FY23 ” In January 2025, a fifth George Lines branch was opened whilst its Plumbing and Heating division demonstrated its commitment to the energy transition with the acquisition of Ultimate Renewables last October Looking forward, both organic growth and its M&A strategy focus on opportunities to “broaden the Group’s product range and/or geographic reach in highly fragmented markets ”
We are extremely grateful for the support of the sector in compiling this industry barometer. More details on the full ‘Top 20’ (and those who narrowly missed the cut ) are available on our website www.professionalbuildersmerchant.co.uk
PLUMBING & HEATING
INSTANTOR UK WAREHOUSE
Since launching into the UK market in 2024, Instantor had been servicing the UK through its warehouse based in Lisburn, Northern Ireland The company is now expanding its infrastructure by investing in warehouse facilities in Great Britain to ensure the demand for its products can continue to be met.
Holding six months’ worth of stock from Instantor and Tucson Pumps, its newly opened warehouse in Doncaster will operate a 72-hour standard delivery time whilst next day delivery will also be available
Head of Marketing Andy Burton said: “Our significant investment in further warehouse facilities marks a transformative milestone in Instantor’s UK growth strategy. There has been a fantastic response to our products and we have built some wonderful partnerships in the UK This expansion ensures that we are well-equipped to swiftly serve the needs of merchants, installers and specifiers, giving them reliable access to our premium heating and plumbing solutions ”
■ Find out more about Instantor and its support services for merchants via www.rdr.link/mbp012
DAB PUMPS EVOPLUS LITE
DAB Pumps has launched the EVOPLUS LITE, billed as an advanced wet rotor electronic circulator designed to enhance efficiency, reliability and comfort in residential and commercial heating, cooling, and domestic hot water systems. Engineered for plug-and-play installation, the company says that the quick-connect power supply with superseal technology makes wiring fast and hassle-free, reducing installation time on-site
Suitable for large residential buildings, apartment blocks, offices, schools, hospitals and commercial properties, the unit has been designed to deliver adaptive, high-efficiency performance while minimising energy consumption and operating costs Its sensorless motor control and dedicated 32-bit processor optimise performance in real time, ensuring that energy is only used when needed.
The EVOPLUS LITE SAN variant, meanwhile, features a bronze pump casing and is designed for Domestic Hot Water recirculation, using a constant-temperature mode to deliver hot water efficiently without the need for thermostatic valves
■ For more information, use the shortcode www.rdr.link/mbp013
NAVIGATOR WRAS APPROVAL
The leading heating and plumbing distributor has recently announced that all threaded brass fittings in its popular Midbrass branded range have now received WRAS approval and meet BS EN 1254-4 and ISO 228G standards. The versatile fittings are also designed to withstand corrosion, ensuring longevity and reliability in a wide range of applications whilst reducing the need for frequent replacements Navigator says that with its Midbrass range, it has “focussed on developing exceptionally high-quality products for discerning customers who require premium products at an affordable price ” Coming with a five- year guarantee, they are fully WRAS compliant with drinking water and heating standards whilst they are available in sizes from 1/4” to 4” (on some lines) to cater for a diverse range of plumbing needs.
■ Go to www.rdr.link/mbp014 to discover more.
PJH BATHROOMS TO LOVE BATH OVERFLOW FILLERS
The leading distributor has added a new range of Bath Overflow Fillers, including Integrated Valves, to its Bathrooms to Love bathing collection An alternative way to fill a bath from the overflow waste outlet, without the need for a deck or wall mounted bath tap the new Bath Fillers help to create a minimalist and clutter-free look
Available in a round stylish design, the range comes in four on-trend metallic finishes: Brushed Bronze, Brushed Brass, Black and Chrome With the same choice of finishes available across the whole Bathrooms to Love Collection from showers and bath panels, to accessories and wastes it becomes easy to coordinate finishes throughout bathroom schemes for design-led aesthetics whilst with the valve already integrated within the bath filler, there is no need for connection with a shower valve
■ The Bath Fillers are available to order via the PJH Partners Portal. Use www.rdr.link/mbp015 for further details.
Covering the bases
The innovative new collection encompassing domestic, commercial and heavy-duty drainage products is described by DEKS as reinforcing its “commitment to providing fit-and-forget solutions that simplify installation while delivering outstanding durability and efficiency” Indeed, the supplier says that its newly introduced DEKDrain range has been developed to cater to diverse drainage needs, ensuring that merchants can stock a comprehensive selection of high-quality products
Key lines in the range include:
● DEKDrain Vela (A15): A premium domestic surface water channel drainage system available in various stylish grating options, including stainless steel edge brick slot and linear bar wave Vela’s innovative interconnecting system eliminates the need for corner quads, reducing installation costs and complexity
● DEKDrain Hydrus (A15/B125): A robust solution suitable for heavy domestic and light commercial applications, offering high flow rates and easy-to-install accessories, including sumps, leaf guards, end caps, and bottom outlets.
● DEKDrain Cetus (C250/D400/E600): A heavy-duty commercial system designed
for areas subjected to extreme loads, such as industrial yards, docks, and highways Manufactured from high-density polyethylene (PE-HD), Cetus is engineered for exceptional strength and chemical resistance.
● DEKRock Grass and Gravel Grids: A sustainable, SuDS-compliant ground stabilisation solution for permeable paving applications, ensuring effective drainage while maintaining surface integrity.
Designed for performance and practicality DEKS maintains a reputation for “developing great products that combine performance with ease of use ” e new drainage range is described as continuing this tradition with several key advantages:
● Quick and simple installation: Features such as interconnectable channels and clip-in accessories reduce fitting time and eliminate the need for additional components
● Compliance with industr y standards: All products are tested to BS EN 1433, providing peace of mind for merchants, installers, and their customers
● Versatile options for ever y application: From domestic patios to heavy-duty commercial environments, the
DEKS has further expanded its product portfolio with the launch of a comprehensive drainage range, designed to offer builders’ merchants and their trade customers “a reliable, high-performance solution for surface water management.”
DEKDrain range ensures an ideal solution for any project
Expressing his enthusiasm for the new range, Oliver Janes, Managing Director of DEKS Industries EMEA, said: “At DEKS, we understand that merchants and installers require solutions that are both high-performing and easy to fit With this new drainage range, we ’ re delivering products that not only meet stringent industr y standards but also simplify installation and long-term maintenance.
“ is is about offering our customers quality, reliability, and innovation in one comprehensive package.”
Supporting merchants with reliable stock availability
Beyond new product development, DEKS is committed to providing merchants with the support they need, ensuring that stock availability is maintained across its distribution network With a dedicated customer ser vice team and a reputation for operational excellence, DEKS says it is “well-positioned to meet the growing demand for high-quality drainage solutions ”
■ For more information on the new DEKDrain range, use the shortcode www rdr link/mbp016
DRAINAGE & WATER MANAGEMENT
PBM speaks with Marsh Industries to discuss how the family-owned business is raising awareness about the significant environmental issues of Nitrate and Phosphate pollution.
Sharing knowledge
Operating from its twin manufacturing sites in Northamptonshire and Somerset, Marsh Industries provides off mains drainage products for the UK domestic and commercial markets, supplying builders’ merchants the length and breadth of the British Isles By remaining privately owned and independent throughout the past 20 years of manufacturing, the business states that it occupies a unique position within its sector, enabling it to “maximise on having a quick reaction time to any market changes or new legislation brought in” that UK manufacturers of off mains products must abide by
Accordingly, one of the key areas that progresses quickly within the firm is product development. Over the past few years, it has “invested heavily” to find a solution to the Nitrate and Phosphate problems that are plaguing parts of the UK and delaying and in some instances, stopping developments from taking place
To that end, after extensive investment, research and development in addition to third party testing at notified test house PIA in the German city of Aachen, Marsh was proud to launch the Phos-Lite and Nutra-Lite Sewage Treatment Plants in the autumn of 2024 These two new products are described by the business as the “key to reducing Nitrate and Phosphate levels across the UK and to get Britian building again ”
Education
Education.
Education.
Marsh Industries notes that it is “under no illusion that the world of
off mains drainage can be somewhat confusing” with a number of different products available that all offer a slightly different solution to a problem To that end, and coinciding with the launch of its groundbreaking new products, the company has embarked on a strateg y to launch a series of events to educate the UK builders’ merchant market
The business has dedicated 18 months to host a number of ‘Roadshows’ which have been and will be taking place across the countr y in areas highly effected by the Phosphate and Nitrate problems The first of these events took place in Norfolk in October last year and was attended by members of the merchant sector in addition to installers, drainage contractors, local council members and the local press.
Moving on to Hereford at the start of 2025, both events were “informal but informative” and featured a significant presence from Marsh employees
including senior management, the development team, production and the sales team all being on hand to discuss and inform the attendees why the Phos-Lite and Nutra-Lite sewage treatment plants are “ a game changer in the world of off mains drainage.”
Feedback from those who attended was extremely positive for those involved at Marsh, who deemed it “excellent to see two years of research and development, hard work and determination come to a rewarding conclusion ” The roadshows are continuing across the UK with an event scheduled for Taunton at the end of March and planning already under way by Commercial Director Lydia Beaumont for gatherings in Cumbria and Hampshire.
Michael Harrison, Marsh’s UK Development Manager, explained: “Highlighting to our customers the importance of the new products was the key aim when launching the Nutra-Lite and Phos-Lite sewage treatment plants Marsh is now able to offer a solution to a problem that has hindered developments from taking place within the affected areas.
“ The treatment plants we have launched have exceeded the desired levels of phosphate and nitrates entering UK water ways which were set by Natural England, with phosphate levels reaching as low as 0.28mg/l.”
With a vast product portfolio and 20+ CE certificates, which is said to be the most of any UK off mains drainage manufacturer, Marsh’s National Sales Manager Ollie Beaumont continued: “It was important for us to host these events We understand that especially within the builders’ merchant market, many of our customers may never see one of products. Direct to site deliveries make up 95% of our orders
“We understood that we needed to get the message about our fantastic new products out to the wider world Teaming this with our ‘So Marsh More’ social media campaign has ensured both existing and new customers are being informed about Marsh and what we can offer ”
Always looking for ward
In the Autumn of 2024, Marsh further strengthened its external sales team by bringing Stuart Thompson and Mark Bishop into the fold Both have over 20 years ’ experience within the off mains drainage sector and their extensive knowledge has been invaluable to an already winning team.
■ For more information or for dates of the 2025 roadshows, use the shortcode www.rdr.link/mbp017 or contact Lydia Beaumont, Commercial Director
DRAINAGE & WATER MANAGEMENT
Covering all bases
“Our countr y s infrastructure is not fit to deal with weather extremes such as heavy rainfall, which can cause local flooding events and the more that occurs, the more vulnerable the manhole cover installations on our drainage network will become,” warns Barr y
“We need a more robust and cost-effective approach as these flooding events become more common through the devastating effects of climate change ”
Wrekin’s Technical Manager believes one of many solutions could be the use of consistent low-leak manhole covers to slow down the amount of surface water entering sewers during a storm Barry says Water UK’s Sewers for Adoption regulations which govern the standards needed for installing sewage and wastewater systems ideally need to quantify the amount of acceptable leakage levels through manhole covers, as well as specifying the mandatory use of low-leak apparatus on foul-only sewers
What are the issues?
Water enters the sewer systems through a number of leakage pathways, including manhole cover chamber openings ese openings are required to be a ‘low-leak’ type under Water UK’s controlling standard but it doesn’t specify what the leakage level should be, says Barr y.
An unrestricted flow of water can cause internal flooding that overwhelms the pumping stations, for example. It has to be let out somewhere, oen resulting in emergency fall-out of sewage into national waterways
Why are low-leak manhole covers so important?
ey allow the water to percolate in, slowly and controlled, rather than all at once
which allows the sewer systems to deal with the smaller additional fluid volume. Low-leak covers are currently specified rather than fully sealed ones, but the latter prevent any water from entering and contribute to surface flooding
is lack of drainage also results in ‘ponding’ around the cover, which is a hazard to traffic and accelerates corrosion of the manhole covers
Low-leak covers are generally available from most UK suppliers but oen need to be specified from the start as the assembly is usually a factor y fitment Furthermore, enquiries for these accessories oen don’t equate to the number of covers intended for use on sewer systems
However, Barr y explains: “ ankfully, as well as the factor y-fit low-leak seal plate we offer, we ’ ve also developed a retrofit design e retrofit design means the seal plate can be added later if a client realises their site is vulnerable Indeed, leakage through these features can be as low as 0 8 litres/m2/hour ”
In terms of how the industr y can be encouraged to adopt covers fit for purpose, Barr y believes there are three approaches: “Firstly, whoever owns manhole cover assets needs to check individual installations for any applicable low-leak requirements including their current capability and seek to either source the low-leak feature or replace their cover assemblies where a vulnerability is discovered
“Secondly, the Sewers for Adoption (e Code) regulations need to be more specific about the meaning of ‘low-leak’ when referring to manhole covers fitted on foul-only sewer systems Currently, it specifies low-leak capability for such systems but fails to quantify what this means in volume leakage terms Due to this ambiguity, it’s currently le to
ith significant rainfall becoming more common due to climate change, there is resulting pressure on our sewers and the drainage solutions sector has an essential part to play in supporting our infrastructure. Barry Turner, Technical Manager at Wrekin Products discusses why low-leak manhole covers have a key role in mitigating floods and how the adoption of new solutions will help.
manufacturers’ discretion as to what constitutes a suitable low-leak feature ”
Barr y continues: “And thirdly, the government needs to consider implementing robust policing of relevant legislation that ensures low-leak features are used as a matter of course on foul-only sewers which, of course, is then likely to result in them becoming more economical to fit ”
He concludes: “Irrespective of this, it’s encouraging to see so much government and industr y discussion around the issues of climate change and f looding, and a review of water utility specifications to ensure the inclusion of low leakage equipment on foul sewers can only improve the situation for all ”
■ For more information on Wrekin Products’ range and support ser vices for merchants, use the shortcode www.rdr.link/mbp018
DRAINAGE & WATER MANAGEMENT
Weathering the storm
After a series of storms that wreaked havoc across the country, the Environment Agency published England’s new flood risk data in December 2024. The new figures suggest that 6.3 million properties are at risk of flooding a 43% increase from its previous assessment, made in 2018 whilst flash flooding now leaves 4 6 million properties in England at risk
The flood risk figures increased after the EA “used more advanced data and modelling, factored in new buildings and considered the impact of a worsening climate ” However, the picture for flood risk is now clearer than ever.
In Februar y, the Government announced a record two-year investment of £2 65 billion to build and maintain up to 1,000 flood defences, totalling protection for 66,500 properties Decisive action to invest in adapting to climate change has never been more important and this kind of investment is exactly the kind of proactivity
communities have been asking for
Yet what the Government fails to address though, are local issues Local authorities, activists and builders’ merchants are at the heart of so many communities and play a pivotal role in protecting homes and businesses in flood events, particularly flash flooding, typically acting as the first port of call in an emergency fielding the brunt of the response, shipping sandbags, barriers and buckets out to people to tr y and help
However, national polic y frameworks frequently overlook them and lack funding for f lood relief efforts If we are to create truly impactful f looding polic y, this needs to change
Fernco Managing Director Lee Pashley comments: “Quick, simple and effective flood protection plays a vital role in protecting communities It isn’t just about having the best products, but about equipping and resourcing community leaders so they can better respond quickly to a flood event
“ The Government may be investing billions into flood defence, but we believe action needs to be taken to enable communities’ greater accessibility to flood protection products which offer almost instantaneous protection And its importance becomes even more emphasised
“We’re committed to working collaboratively with merchants and local authorities to supply vital flood protection products that protect communities when they need them most ”
As the frequency of extreme weather events continues to rise, flooding has become a critical issue affecting communities across the UK. Fernco’s Lee Pashley tells PBM that whilst a national response is vital, local solutions are also a key requirement especially when it comes to flash flooding emergencies.
when considering those most at risk in flood events are the elderly, people with disabilities and those living in vulnerable areas
“Investing in the now as well as the future would be a welcome change to manage the pressing matter of flooding ”
Lee adds: “A national strateg y which incorporates coordinated action plans, better supplier involvement, and enhanced community engagement is urgently required. Such measures would enable community leaders to better understand and respond to f lood risks
“At Fernco, we ’ re committed to working collaboratively with merchants and local authorities to supply vital flood protection products that protect communities when they need them most. But, more importantly, we ’ re committed to raising awareness of flood safety, with the hope by making these products more accessible in vulnerable areas so we can protect more people from the devastating impacts of flooding ”
■ For more information on Fernco’s Flood Protection solutions and its support ser vices for merchants, use the shortcode www.rdr.link/mbp019
Protecting proper ty with Fernco Floodbags
Fernco’s Anti-Flood Air Brick
Trends, challenges and opportunities
With spring 2025 in full swing, the landscaping industry continues to evolve, driven by sustainability, consumer expectations and regulatory changes. From emerging trends to ambitious housebuilding plans, the outlook is both promising and demanding. Matt Carroll, Head of Assured Landscaping at Bradstone, takes a look at what’s in store.
Sustainability is more than a buzzword it’s becoming the foundation of modern landscaping Homeowners, designers and installers are prioritising ecofriendly solutions such as low-cement materials and recycled products as they seek to reduce their environmental footprint. Water management is also a critical focus, with climate change influencing weather patterns and necessitating features such as SuDS.
The aesthetic side of landscaping is also shifting While sleek, contemporary designs remain popular, there’s a growing appetite for softer, more natural styles Think raised beds, multifunctional outdoor spaces, and planting areas that maximise small plots Events like the Chelsea Flower Show are showcasing these trends, blending practicality with cultured, sustainable designs
What will 2025 bring?
The emphasis will be on quality installations that last, minimising environmental costs and homeowner expenses The introduction of British Standards for domestic landscaping (BS7533-102) will also play a significant role, encouraging higher
installation standards across the industr y
On the flip side, while clinical and uniform styles have dominated landscaping for a number of years, we ’ re starting to see consumers become much more discerning and instead favouring tailored solutions that combine beauty, functionality and environmental sensitivity
One persistent challenge in the landscaping industry is the inconsistency in installation quality Poor workmanship often leads to unnecessary replacements and additional costs, frustrating homeowners and contributing to waste Compounding the problem are “cowboy” installers who undercut professionals with substandard work
Bradstone is tackling these issues headon By offering workshops and training programmes, the company is helping installers adapt to new British standards. These initiatives ensure that professionals have the knowledge and skills to deliver high-quality results, benefiting both the environment and homeowners
Additionally, Bradstone is equipping consumers with educational resources, empowering them to make informed
decisions and recognise the value of investing in quality.
Housebuilding and hardscaping
Labour’s ambitious housebuilding plans have sparked debate across the industr y since they were announced in July 2024 While the vision is bold and inspiring, it raises practical concerns Many new developments are built on suboptimal ground, requiring extensive preparation to ensure durable landscaping.
This not only drives up costs but also demands significant labour and resources
From Bradstone’s perspective, the success of these plans hinges on careful coordination Elements such as drainage, water management, and patio installations must be seamlessly integrated to ensure long-term functionality and sustainability
Manufac turers, merchants and installers will need to work in unis on to meet thes e
GARDENS & LANDSCAPING
challenges, ensuring that the vision for hig h-quality, func tional outdo or spaces b ecomes a reality.
The goal also raises several questions, including who is going to manufacture it and who will build it? With a clear talent and skills gaps in the industr y, these questions need to be addressed before any work can commence
Bradstone’s vision for 2025
Looking ahead, Bradstone is committed to expanding its network of assured installers, particularly in underser ved regions, to enhance capacity and accessibility
Sustainability remains a cornerstone of the company ’ s strateg y, with ongoing investment in low-carbon products and durable, ecofriendly installation to remain in line with consumer demands.
Customer experience is another key priority Bradstone aims to create a seamless
online journey, where homeowners can access ever ything from product information and cost estimates to trusted installer connections By providing a comprehensive platform, the company seeks to empower consumers and ensure satisfaction from start to finish
Over the next year, Bradstone will focus on supporting the industry’s transition to the new British standards. Training programmes, workshops and resources will help installers navigate these changes, ensuring compliance and raising the bar for quality
landscaping in 2025 and beyond
At our core is Bradstone’s mission to lead the industr y in sustainability, innovation and customer satisfaction By fostering collaboration, investing in education and championing quality, the company is shaping a brighter future for
As the industr y adapts to new challenges and opportunities, Bradstone’s commitment to excellence ensures that it remains at the forefront, setting the standard for sustainable and functional outdoor spaces
■ For more information on Bradstone’s range of products and support ser vices for merchants, use the shortcode www.rdr.link/mbp020
Machine learning
Oxfordshire–based Webbs Builders Merchants is enhancing its fencing offering with the installation of a Postsaver application machine is new addition is intended to enable Webbs to meet growing customer demand for highquality, long-lasting fencing solutions, “reinforcing its commitment to superior ser vice and innovative products for trade customers and homeowners alike.”
e new application machine enables the family-run merchant to fit Postsaver Pro-Wraps at source, supplying small or bulk orders of pre-wrapped posts to customers across the UK is is seen as a significant value-add for both professional fencing contractors and DIY homeowners who are looking for durability and longevity in their projects
Postsaver Pro-Wrap Rot Protectors are designed to prevent rot and decay for posts used in ground contact and offer a “market-leading 20-year post replacement guarantee when fitted to UC4 treated posts ”
For Webbs, offering customers the new pre-wrapped ser vice is an opportunity to raise customer expectations, as Business Development Manager Martin Palmer explains: “We’re in the early stages, but the response we have had to posts pre-fitted with Postsaver is really positive. With this new
machine, we aim to ensure that customers are receiving fencing solutions that not only meet but exceed their quality expectations.”
Founded in the late 1960s and with decades of experience ser ving trade customers, Webbs Builders Merchants understands the specific demands of the fencing market Trade fencing contractors are seen as the primar y beneficiaries of the Postsaver range, providing them with a competitive advantage and a premium offering to present to their clients
“With this new machine, we aim to ensure that customers are receiving fencing solutions that not only meet but exceed their quality expectations.”
Highlighting how the new Postsaver option aligns with professionals’ dedication to delivering top-tier ser vice, Martin said: “For contractors, Postsaver represents a way to offer customers an edge in durability and quality ”
And while innovative fencing materials continue to emerge, Webbs emphasises the enduring appeal of
Elevating its partnership with Postsaver, Webbs Builders Merchants is looking to exceed customer expectations even further with the introduction of a new application machine to fit the supplier’s Pro-Wraps on site.
wooden fencing. Accordingly, the Postsaver solution allows the business to offer customers the traditional look of wood with the added benefit of a post replacement guarantee
As Martin says: “We’ve always carried a variety of fencing materials, but wood remains a firm favourite for its aesthetic and timeless appeal Postsaver strengthens that choice by protecting its longevity ”
Discussing the partnership, Postsaver CEO Richard George added: “We have worked with Webbs Builders Merchants to supply Pro-Wraps for a number of years now so it’s great to see them take the product offering to the next level and wrap posts at source. We’re confident that they’ ll see great sell through of these products as awareness and demand of Postsaver in the UK, Europe and beyond continues to grow ”
With the installation of the application machine, Postsaver says that Webbs Builders Merchants is “setting a new benchmark in the fencing industr y ” And as the merchant firm continues to expand its Postsaver offering, it remains committed to building lasting relationships with customers by providing them with high-quality, dependable products.
■ For more information, use the shortcode www.rdr.link/mbp021
Maximum impact
t for its merchant customers, highlighting the importance of ongoing product innovation and evolution alongside the merchandising and display solutions that will help to drive sales for stockists.
Azpects’ stor y began with EASYJoint, a game-changing jointing compound that transformed the industr y with its ease of use and exceptional durability This innovative product quickly became the market leader, setting a new benchmark for efficiency and reliability.
Built upon this success, we expanded our portfolio, introducing solutions like EASYTileAlign an advanced tiling alignment system designed to streamline installations and ensure flawless results However, true innovation extends beyond product development. It involves refining existing solutions and enhancing the overall customer experience
This philosophy led us to rethink our packaging, ensuring our products remain as practical and high-performing as ever Indeed, listening to our customers, we recognised the limitations of traditional paper header cards and took decisive action
Our new range of resealable, recyclable and weatherproof pouches sets a new standard in product packaging These pouches offer superior protection, maintaining product integrity in all environments.
Whether displayed on shelves, hung on euro hooks, or stored outdoors, they remain resilient against the elements. Their bold colours and striking design enhance visibility, ensuring maximum shelf impact and driving sales for our retail partners Beyond packaging, we are excited to
introduce the new Free Standing Display Unit (FSDU) for EASYTileAlign This purpose-built unit holds 32 bags of EASYTileAlign spacer posts, available in 3mm, 5mm and 7mm sizes, along with levelling caps and anti-friction shields Designed as a complete, self-contained solution, the FSDU simplifies product selection, creating a seamless shopping
“True innovation extends beyond product development. It involves refining existing solutions and enhancing the overall customer experience.”
experience for customers
At Azpects, we recognise that our success is tied to the success of our stockists That’s why we are committed to delivering not only superior products but also exceptional support Our dedicated account managers are always available to assist with orders and offer expert guidance We encourage merchants to reach out to their local Azpects account manager or contact us directly to learn more about our innovative packaging, FSDU and our full product range
Continuous improvement is not just a goal it’s a journey. As we push for ward, we
remain committed to developing and refining our offerings to meet the evolving needs of professionals and homeowners alike We believe that our new packaging and retail solutions will strengthen our brand, enhance customer experience, and solidify our position as a trusted industr y leader
Join us as we build on our strong foundations and reach new heights The future is bright, and we ’ re just getting started
■ For more information on the full Azpects product range and to download the company’s latest brochure, use the shortcode www.rdr.link/mbp022
■ Watch a short video explaining the benefits of EASYTileAlign via www.rdr.link/mbp023
TALASEY PIRANHA COMPOSITE SLATTED FENCING
Talasey has rolled out a collection of slatted fencing, increasing the size of its Piranha range of responsibly sourced composite decking, fencing and cladding solutions The composite slatted fencing is an innovative system that comes in three core colours Black Carbon, Brown Cedar and the most recent introduction of Antique Grey.
Made from a combination of recycled HDPE plastics and FSCcertified hardwood timber, the company says that demand for composite alternatives continues to grow and constitutes a high-quality, long-life solution that can outperform traditional timber products Talasey adds that the slatted fencing is the “perfect complement” to its decking and cladding ranges, not least because the availability of different colourways means “homeowners really can create incredible outdoor living spaces ”
What’s more, the slatted panels fit perfectly into pre-existing concrete posts which allows for a hassle-free installation The slats are also fully capped for additional protection
■ Find out more via www.rdr.link/mbp024
BIRKDALE
SITEMATE TIMBER SCREWS
Birkdale has introduced two new screws to its SITEMATE range – the Flat Head Timber Screw and the Powerpro Flanged Hex Head Timber Screw With power and efficiency in mind, each are said to feature unique characteristics to guarantee easy installation and long-lasting results
The Flat Head Timber Screw, for example, is finished with an olive grey coating suited to any outdoor aesthetic and features a torx flat head for improved clamping, a part knurled shank to prevent timber to timber jacking and a Type 17 point to reduce splitting and drive torque Available in a range of lengths, the screws come in boxes of 25 or 50 and include a free torx bit for added convenience
The Powerpro Flanged Hex Head Timber Screw, meanwhile, is billed as an ideal alternative to traditional coach screws for timber-to-timber applications, and fixing hook-on plates to gate posts The screws also have a Type 17 point for ease of insertion, to reduce torque and to help prevent timber splitting, along with a wax lubricant to increase drive and reduce drag. A variety of sizes are available bags of 10 and boxes of 25 and 50 with a hex socket driver included in each pack for easy installation
■ Use the shortcode www.rdr.link/mbp025 for further information.
TREX 2025 TRENDS
Following insights from its distributor sample sales throughout 2024, Trex says that “coastal-inspired honey colours are likely to dominate outdoor living décor in 2025 ” According to the company, this reflects wider market trends with “internet searches for ‘grey decking’ starting to decline (and) an increase in searches for ‘brown decking’ ”
For example, said to be inspired by the mangroves and sandy coasts of Florida, Trex’s Biscayne part of the Transcend Lineage range which launched in the UK at the start of 2024 takes the top spot for most sales. The composite decking brand’s second most-requested shade of 2024 was Rocky Harbor a “contemporary neutral from the firm’s Enhance range, with sandy undertones and rustic slate grey streaks coming together for a natural, weathered timber feel ” In third place, meanwhile, was Calm Water a “versatile, easy-to-match medium grey colour” that is also part of the Enhance range
■ Trex’s product range is available via its UK distributor Arbordeck. Use www.rdr.link/mbp026 to find out more.
A new chapter
Building on over a century of innovation, SEAC has now revealed a new brand identity as the business draws on its heritage whilst outlining its focus on the future.
Originally incorporated as H&S Pochin Limited, SEAC can trace its origins back to 1916 as part of the Standard Engineering Company Following a management buyout from Halma PLC in 1978, the business went on to patent its wellknown polymer headed fasteners under the Polytops trademark in 1981 In the years following, the company continued to develop as a manufacturer and supplier of moulded fasteners “that answer the need for minimal maintenance, good aesthetics, durability and easy installation.”
Unveiling a new brand identity under the “ name that our customers know and trust,” the fresh new look celebrates the firm’s 100+ years of heritage whilst reflecting “the modern quality for which our products are known ”
Today, SEAC is a proud Leicestershirebased, family-owned business and a leading UK manufacturer and supplier of specialist fixings, fasteners and roofing products, primarily for the construction industr y Increasing capacity has enabled the company to further expand its product portfolio with the subsequent addition of the CON-SERT range of screws and Wraptor breathable roofing membranes
Indeed, at its factor y in Leicester, the company states it has the capacity to manufacture over 140 million pins and nails per year. Proud to be a ‘Made in Britain’ business with market leading products manufactured locally, its portfolio is designed for a wide range of markets and
applications, including general construction, roofing, UPVC fascia and soffit, doors & windows and even the automotive industr y.
And as “ an agile, customer-focused business,” the firm is able to “support large companies with competitive and demanding supply chains, respond flexibly to customer requirements, and ensure fast deliver y ”
“Our new brand identity reflects our ability to keep up with an evolving marketplace, whilst illustrating SEAC as a professional company dedicated to value creation and mutually beneficial par tnerships with our customers.”
Head of Marketing Philippe Ugo commented: “This is an exciting time in SEAC’s history as we build on our reputation as a UK manufacturer delivering innovative, high-quality products with first class customer service And our new brand identity demonstrates a lasting commitment to growth in response to increasing market demand
“Our vision is to continue growing SEAC’s brand reputation as the go-to UK-
based manufacturer and supplier of highquality fasteners, fixings and roofing products in the construction industr y, delivering innovative and sustainable solutions that exceed our customers’ expectations and contribute to their success. And through our Polytops, Con-Sert and Wraptor ranges, we are proud to support current and new customers with quality products that highlight our commitment to ‘small details with big impact’”
Introducing SEAC’s new brand identity, Managing Director James Buckley said: “In the words of Jeff Bezos, ‘A brand for a company is like a reputation for a person You earn reputation by doing the hard things well ’ And over the past 100 years, SEAC has achieved a strong reputation through innovation, authenticity and commitment to our customers
“We are proud to be carr ying this heritage and ethos into a new chapter by setting new standards and goals to ensure our customers have the best experience Our new brand identity reflects our ability to keep up with an evolving marketplace, whilst illustrating SEAC as a professional company dedicated to value-creation and mutually beneficial partnerships with our customers.”
■ To find out more about the SEAC product portfolio, use the shortcode www.rdr.link/mbp027
James Buckley, Managing Director at SEAC
TALON NEW WEBSITE
Making it easier for customers to explore its extensive product portfolio including FlueSnug and pipeSnug, the EZ Joist Clip and the range of Snappit pipe covers Talon Manufacturing’s new UK website is designed to provide a more user-friendly experience, with clear product information and a streamlined, easy to navigate browsing experience Visitors can also quickly download the latest brochure, watch step-by-step how-to videos, order free samples and find out how to become a stockist Orders placed before 4pm will benefit from next day delivery
See the new website via www.rdr.link/mbp028
LIBERON NEW BRANDING REACTION
liberon reports that recent investment in a new brand image, refreshed packaging and a new-look website in addition to two new exterior woodcare products have all been well received by stockists and trade users The packaging revamp, for example, utilises colour-coded for each product area within its the external and internal woodcare range to make finding and selling the products easier richard Bradley, UK Head of Marketing, said: “For stockists, we have also introduced an extensive support package including refreshed point-of-sale material, leaflets and guides, shelf talkers and colour range boards We want to be known for high-quality products offering excellent value for money to end users, which in turn ensure decent margins for stockists ”
Use the shortcode www rdr link/mbp029 to discover more
KNIPEX
‘SHOP WITH EASE, BUY WITH CONFIDENCE’ CAMPAIGN
The centrepiece of the pliers specialist’s new ‘Shop with Ease, Buy with Confidence’ campaign is the new ‘Buy Now’ feature on the company ’ s UK website which is designed to direct customers to approved suppliers and streamline the shopping experience This will enable users to quickly locate official stockists both online and offline in checking stock availability to ensure tools are ready when needed Ensuring customers are purchasing from Knipex’s network of recog retailers, this guarantees the authenticity and quality of every tool ther delivering the performance and reliability the brand is known for For more information, visit www.rdr.link/mbp030
METHVEN ONE BOOK
JB KIND ALL IN ONE BROCHURE
Showcasing its latest range of premium showers, taps and accessories over 220 pages, the 2025 One Book gives customers all the information they need on products and collections from both Methven and Deva by Methven, covering pricing, sustainability, certifications and more
For example, the brand’s Water Saving Calculator, an online tool to help inform customers of the potential cost and water savings associated with measures such as replacing a shower head, is also given a spotlight, with the most recent increases in water bills taken into account
View the 2025 One Book online via www.rdr.link/mbp031
For more examples of supplier support for merchants on the PBM w
a l l o u r p r o d u c t s i n o n e p l a c e
“We also encourage our merchant partners to utilise our showroom Door Visualiser online tool to help
DRAPER EXPERT SERIES
Draper has launched a new green colourway for a range of hand tools in its Expert series Initially encompassing a portfolio of pliers and spirit levels, the green colour signifies that each tool is “100% made for the trade, built for frequent use by the pros ”
The new green Expert lines feature 32 pliers in various singles and sets including high leverage, water pump, long nose, circlip pliers and more to suit a range of jobs across the construction industry The durable pliers are made from hardened and tempered drop-forged alloy steel, with features including soft grip handles for increased ergonomics and reduced fatigue, plus finely ground polished heads
Draper’s new Expert green colourway can also be seen on a range of 12 heavy-duty spirit levels and sets Said to offer “ultimate precision and maximum durability,” the levels are all made from tough aluminium, featuring UV and shock-resistant vials and hang holes for easy storage.
Highlights of the new series include handy mixed sized sets of levels with and without handles as well as stubby levels and a 2metre-long level Additional features on selected models include strong rare earth magnets and rubber shock absorbing caps to reduce shock should they be dropped on site
■ Draper says that more Expert quality lines are set to be launched in the new green colourway soon. Use the shortcode www.rdr.link/mbp034 to find out more.
PRESSURE WASHER
MARLEY ASHURST COLOURWAY
Extending the portfolio of colour options for its popular Acme Single Camber clay plain tile range, Marley’s all-new Ashurst clay plain tile is “founded on the warmth and character of clay,” to deliver a rustic aesthetic for both traditional and contemporary low pitch roof designs Through a colour and sanding process, the Ashurst tiles offer an eye-catching appeal that depicts the natural ageing of a traditional clay roof
Suitable for retrofit and new build roofing projects, the new colourway means Marley’s Acme Single Camber clay plain tile range is now available in 11 colour options including Autumn Brindle, Red Smooth and Heather Blend and it is also complemented by a full range of Ashurst fittings..
■ Use the shortcode www rdr link/mbp035
PREMIER FOREST PRODUCTS DRYGUARD FR
Billed as “the world’s first fire-retardant and water-resistant plywood,” DryGuard FR has been developed following feedback from Premier Forest customers and uses groundbreaking technology pioneered by leading European manufacturer, Paged. Building on the success of Premier Forest’s first DryGuard water resistant plywood product launch in 2021, the fireretardant upgrade is “durable and safe, with low formaldehyde and VOC emissions” and has a Type III Environmental Product Declaration (EPD) Suitable for use in roofs, floors and walls, the plywood has been rigorously tested and is compliant with the relevant EN standards, in addition to CE2+ FSC certification
■ More information can be found via www rdr link/mbp036
Powered by an 18V LXT Li-ion battery, the lightweight and easy to handle DHW180 LXT Pressure Washer has been designed with a nozzle that allows for five different spray modes, making it a practical option for a range of light duty washing tasks on site Weighing just 2 2kg (without a battery), the machine is said to be incredibly easy to manoeuvre The DHW180 offers a maximum pressure of 24 bar and a maximum water flow of 5 3 L/min, as well as a continuous run time of up to 82 minutes with a 5 0Ah battery to make it convenient for a range of outdoor cleaning tasks on a single charge
■ Go to www.rdr.link/mbp037 for further details.
MAKITA
DULUX TRADE ULTRA MATT
To ensure decorators have the right amount of paint for their project, Dulux Trade is now offering its popular Ultra Matt paint in 3L packs The new pack size joins the existing 10L format, offering greater flexibility to suit different needs across domestic and commercial projects
Featuring an anti-flashing formulation with a smooth and even finish, Dulux Trade Ultra Matt is described as offering a solution specifically formulated for ceilings. The new 3L pack size can cover up to 48m2, making it perfect for smaller, single room jobs
■ Use the shortcode www.rdr.link/mbp038
SAMAC FIXINGS
ATLAS PAN HEAD CONCRETE SCREWS
Samac has expanded its popular Atlas screw range with the introduction of the new Atlas Pan Head Concrete Screws a high-performance solution for fixing into concrete, masonry, brick and other solid base materials
Designed to be easy to install and give a reliable hold, the pan head design provides a broad clamping surface for a secure hold while the bright zinc plating protects the screw from rust and corrosion
With no need for plugs or extra components, just fast, efficient anchoring, the screws are available in four sizes ranging from 82mm to 152mm with a 7 5mm diameter, making them suitable for various fixing depths and materials
■ www.rdr.link/mbp039
KEYLITE ROOF WINDOWS NEW BUILD SOLUTIONS
In recognition of the UK government target of 1.5 million new homes over the next five years, Keylite says it offers market-leading products that simplify compliance with updated Building Regulations in England and Wales For example, thermal bridging is a key concern for housebuilders as it can lead to heat loss and reduced energy efficiency, and Keylite tackles this with its patented Integrated Expanding Thermal Collar which ensures the thermal integrity of the window
SWISH BUILDING PRODUCTS NATURECLAD IN MOONLIGHT ANTHRACITE
Introduced to meet demand for a contemporary anthracite grey tone of premium wood effect cladding, Swish Building Products has extended its NatureClad range with the new Moonlight Anthracite colour which means the portfolio now offers a choice of six stunning shades
Available in both the 300mm Double Shiplap and 270mm Double Feather Edge cladding profiles, Moonlight Anthracite features the same highdefinition woodgrain texture and super matt finish as the rest of the collection Furthermore, its lightweight cellular PVC composition makes it easy to install, extremely durable and simple to maintain whilst complementary trims and joints are also available
■ Discover further information via www.rdr.link/mbp040
This innovation eliminates the need for an extra thermal collar, helping meet Part L requirements, enhancing airtightness, and improving Psi values for SAP calculations
Additionally, the Keystone Group company’s pre-fitted Flick-Fit Brackets simplify the positioning of windows from box to roof in just minutes, supporting a more seamless and efficient fitting process for housebuilders
■ For more information, head to www.rdr.link/mbp041
Professional BUILDER LIVE page 37 www rdr link/mbp116
SEMA Ltd page 20
www rdr link/mbp117
SFA Saniflo UK Ltd page 10
www rdr link/mbp118
Simpson Strong-Tie page 40 www rdr link/mbp119
STABILA page 4
www rdr link/mbp120
Stelrad Ltd page 23 www rdr link/mbp121
Ultratape .........................................................outside back cover www.rdr.link/mbp122
With Paul Davies
M I D - S E A S O N B R E A K
Barring a collapse of Devon Loch proportions, it is only a matter of weeks before Liverpool will secure their 20th topflight title In news that will surprise no one other than perhaps Mikel Arteta and the club’s board, a shortage of fit and firing strikers has seen Arsenal’s faltering challenge almost completely fade but the race for the European places means that interest in the season will surely run right down to the wire
At the time of writing, roughly a handful of points separate the chasing pack of Chelsea in fourth down to Fulham in 10th whilst even Palace and Brentford probably still think a decent run of results could pull them into contention. With an extra Champions League place looking likely thanks to the UEFA coefficient ranking system, the odds are looking good for sensation of the season Nottingham Forest making it back into Europe’s top tier since the glory days of Brian Clough, whilst with absolutely no disrespect intended even the likes of Brighton and Bournemouth could be visiting the travel agent next year
A M E R I C A N D R E A M ?
I’m a big fan of American Football, even though the team I notionally follow the Chicago Bears have essentially been useless for almost 40 years since becoming World Champions (ahem…) in 1986. The Super Bowl is one of my annual sporting highlights, and I very much enjoy the overblown razzmatazz of the half time show which, in recent years, has featured top tier performers such as Kendrick Lamar, Rihanna, Beyonce and Madonna
All that said, I am more than a little perturbed that plans are being drawn up for a similar spectacular to take place during the next World Cup Final as the tournament heads back to the United States in 2026
In a sentence that had the traditionalists despairing, the BBC recently reported that “FIFA president Gianni Infantino says Coldplay lead singer Chris Martin and band manager Phil Harvey will help to establish a set of artists to perform in the 15-minute break at next year’s final ” Of the more than 1,500 comments that followed the story, I didn’t find too many (well, any, actually ) supportive viewpoints and I have to agree
Wither Manchester City though… Firmly still in the hunt for the Champions League places, not to mention the FA Cup Quarter Finals (due to take place pretty much as this issue will land on your desks or hit your screens), City still have a chance to salvage something from a shell-shocking season All teams are bound to endure a period of transition after such sustained success, but I can’t ever recall such a spectacular collapse actually happening during a season
After 10 games, City were only a couple of points behind Liverpool Now, the gap is 23 As of the defeat to Nottingham Forest on 8th March, City had lost an incredible 15 games out of the last 30 in all competitions their previous 15 defeats needed a period of 169 matches
Is it all down to the injury to Rodri? Wherever City finish, I suspect we won’t know the full impact until next year From their point of view though, a glance at their neighbours in the red half of Manchester at least shows things could be much worse
off but surely, the pinnacle of international sport should be enough without gimmicks like this?
I have no issue with a Diana Ross penalty to kick proceedings
Still, given that the US is co-hosting with Mexico and Canada, maybe the biggest box office draw would actually be unleashing Trump onto the field with his latest tariff plan!
