Professional Motor Mechanic January 2023

UP Aiming to tackle the shortage of electric vehicle trained staff in the independent sector, Bosch is currently offering EV and hybrid training courses at every level.

A BUSINESS BOOST

PMM’s Freya Coleman recently made a trip to S&B Motors in Watford to find out how the tyre wholesaler Group Tyre has helped their business, and how it could help your garage too.

ALL ABOUT OILS

We hear from leaders of the oil industry to learn about all things oil related, including why they are getting thinner and what effect recent global events have had on supply.

IN THE WORKSHOPS

PMM’s Kieran Nee caught up with Steve Smith from Pico Technology to discuss how important diagnostics is in the modern workshop.

Editor KIERAN NEE News and Products Editor FREYA COLEMAN Digital Manager KELLY NEWSTEAD Group Manager ROBERT GILHAM

Account Manager

ALEX DILLEIGH Magazine Designer GEMMA WATSON Group Production Manager

CAROL PADGETT

Production Assistant CLAIRE SWENDELL

Distribution Manager

KARL CLARK

Subscriptions

PROFESSIONAL MOTOR MECHANIC is a business magazine for firms and individuals involved in all aspects of the motor trade. It is published eleven times a year and is available nationally FREE to the trade through leading motor factors. It is also available through the post at a cost of £30.

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Faking it

Speaking to a garage owner recently, he lamented the fact that fake parts were now getting so sophisticated they were even tricking motor factors into selling them as the genuine product. A part of me questions how reputable their factor is, but I guess that’s not the point. Anyone who has had an email account in recent years will know how well-designed scams can be. Who hasn’t hovered over the itunes link, ready to investigate what that mysterious activity on their account could be, before remembering they own an android and use spotify... Just me?

When times are tough, the unscrupulous take advantage. Unfortunately, villains and rogues no longer wear chic black and white stripe tops and black woolie hats and have, in fact, infiltrated many otherwise reputable areas of life – even, dare I say it, garages. Now, I’m going to assume that if you’re reading this, you are one of the decent, upstanding majority which makes up the aftermarket – a professional motor mechanic, if you will. You will, no doubt, be on the lookout to avoid counterfeit parts at all costs – the repercussions are just too great, with the best case scenario being a badly performing part which the customer duly returns to have refitted and the worst case scenario involving an accident caused by component failure. What you might be tempted to consider, however, are lower quality parts compared to the ones you usually use.

Vehicle parts are not like clothes. When you pay more, you know you are paying more for the quality of the materials and the research and development that goes into creating that product. It is unlikely that Kim Kardashian will wake up tomorrow and post a selfie with an LuK 2CT clutch, making the price double – luckily, vehicle components aren’t exactly fashionable and are therefore free from the “hype” levy weighed on clothing. So, before you go for the cheaper option this year, why not have a think about why that part cost so much in the first place?

Going for high quality parts ensures, as closely as possible, that you are repairing your customer’s car in as safe a manner as possible, while also restoring their vehicle to the same standards of comfort, reliability and durability as before. Anything less than that service is going to reflect poorly on you, not the company which supplied the part. Cutting corners might save you money in the short term, but it will lose you customers in the long term.

So what to do? The most important thing to do is believe in the work you do. If you don’t understand why some parts cost more than others, now is the time to educate yourself and learn why there is a difference in cost. Once you understand the value of the work you do and the parts you fit, you will be in a much better position to explain your worth to your customers –and don’t forget to pass the costs on to them, recession or no recession!

Kieran Nee

Editor

PMM NEWS with Freya Coleman

NEWSIN BRIEF

■ GARAGE HIVE has published a customer webinar from its director Alex Lindley that was hosted back in October, exploring the reasons for unwelcome cash flow surprises and how to better book-keep as a garage.

■ IMI data shows that vehicle technician salaries are increasing, with the current average advertised salary standing at £34,500.

■

SMP EUROPE

has increased its range of ignition leads to now contain over 875 references, now available across its Intermotor, Lucas, High Volt and Electrospark brands.

■

HALFORDS

research conducted by Mortar Research has found that, amid the cost of living crisis, 45 per cent of motorists said that if they were unable to afford an MOT, they would continue to drive their car regardless.

■ RING-OSRAM saw 100 virtual rally stars put pedal to the metal at its first eSports event that ran simultaneously with the final round of the British Rally Championship,

EV tax announcement

Electric car owners will have to pay vehicle road tax from 2025, Jeremy Hunt has announced.

This change was announced as part of the chancellor’s autumn statement, a move which has been designed to make the motoring tax system fairer. Some are welcoming the move such as Nicholas Lyes, head of policy a RAC, who has said: “After many years of paying no car tax at all, it’s probably fair the government gets owners of electric vehicles to start contributing to the upkeep of major roads from 2025.”

The Local Government Association has also approved of the announcement as EVs still contribute to carbon emissions and general wear and tear on roads. Their transport spokesperson, David Renard,

agrees that it is fair that EV drivers contribute towards transport costs. However, the AA disagrees saying that it will slow down the road to electrification and discourage EV training.

Steve Nash from the IMI argued that this move is counter-intuitive to the government’s 2030 goal of reducing particulates. He also argues that the new EV tax could widen rather than reduce the EV skills gap due to financial pressures impacting businesses’ training budgets, putting further strain on the government’s 2030 target.

Under the plans laid out last November, electric cars registered from April 2025 will pay the lowest rate of £10 in the first year, then move to the standard rate which is currently £165.

MotorServ UK, a family-owned sales, service and MOT centre in Solihull, receives The Motor Ombudsmansponsored Servicesure Customer Service trophy at the 2022 Servicesure ‘Autocentre of the Year’ awards.

“The introduction of the EV road tax will slow down the road to electrification”

Trained up

New training event launched for technicians from OESAA.

OESAA, the organisation which shares OE suppliers’ expertise and resources with the aftermarket, has launched a series of free events. OESAA Academy Live will tour the UK at IMI-approved colleges in collaboration with its members, with the aim of strengthening the skills of today’s technicians and supporting education for the next generation.

Technicians are invited to attend on the

13th and 14th of January at Lincoln College and the 24th and 25th of February at Castleford College. More are said to be confirmed.

Something old, something new

The cost-of-living crisis means that people are holding onto their cars for longer.

This is according to research from Motorpoint which has revealed that 57 per cent of those with cars over 10 years old are likely to keep their car for longer to save money.

However, one in 10 are not sure how much their ageing car has set them back –

while one in five think they have spent more on repairs in any given year than they think their entire car is worth.

This is certainly something for independent workshops to keep in mind, managing their expectations for what the car parc will look like in the coming years and what repairs become more frequent.

NEWSIN NUMBERS

1 in 10

surveyed motor businesses indicated they might be forced to permanently close if their outlook doesn’t improve according to a Censuswide survey.

61 %

of local authorities are not rolling out EV charging points fast enough to meet the government’s 300,000 target, according to the latest data on public EV charging infrastructure.

26.4 %

The increase in car registrations in October compared to the previous year according to the most recent SMMT report

4The number of cars that Rishi Sunak owns, including a high-specification Range Rover said to cost £94,000 when new.

In pictures: The Manic Mechanics team after working on ‘Red’, a TD5 Defender, for 16 hours including a full chassis swap and a suspension, brake, clutch and flywheel upgrade at the LRO show sponsored by Polybush.

PMM NEWS

NEWSIN QUOTES

“

We don’t just wake up one morning and have an issue with our mental health. The more days that pass when you’re not feeling yourself, you’re stressed, worried or in a low mood… the more likely you are to develop issues with depression and anxiety.”

Rachel Clift, health and wellbeing director at automotive charity Ben

“ Clearly the reduction in revenues from road tax on ICE vehicles is a concern for government. But we really hope that Jeremy Hunt doesn’t just see the addition of duty on electric vehicles as a means to generate income for government coffers generally.”

Steve Nash, IMI, responds to reports of the chancellor announcing a road tax for electric cars, also calling it counter-intuitive for the government’s goal in reducing particulates.

“ With the Bank of England again raising interest rates, the cost of car finance is increasing just as consumers see their disposable income squeezed by double-digit inflation. The net effect is to make many people reconsider their attitude to big ticket purchases. That’s why many drivers are opting to buy their next car second-hand rather than new.”

James Fairclough, CEO of AA Cars, comments on the most recent SMMT car registration report.

Listen up!

In the latest episode of the Professional Motor Mechanic podcast, editor Kieran Nee explores what diagnostic equipment is on offertoUKworkshops tohelp them discover exactly why those components failed.

The average new car has over 100 sensors, 100 electrical components and as many as 1400 semi-conductor chips. Modern cars provide a level of comfort, security and efficiency that previous car makers could only have dreamed of.

The catch? Each of these components is one more thing which can fail, and when they do, finding out where the issue is,

with Freya Coleman

what’s failed and why can be a truly herculean task. This is where diagnostics comes into play.

Also in this episode, we catch up with our headline sponsor, Pico Technology, get the latest aftermarket news and catch up with PMF Editor, Tom Henman, as he visits the latest branch of Car Spares Factors to find out what challenges motor factors face.

Big thanks to Corteco for also supporting this episode!

To listen, go to: WWW.RDR.LINK/AAT001

The future of the industry

The IMI Skills Competition celebrates the next generation of automotive expertise.

The two-day final at Cardiff and Vale College took place in a ‘live environment’ in November and saw 24 students and apprentices selected from hundreds of UK applicants, demonstrating their skills across a range of hands-on technical tasks over four streams of competition: Automotive Technology, Automotive Body Repair, Automotive Refinishing and Heavy Vehicle Technology.

Those finalists who were crowned as the UK’s top new talent will then go forward for a chance of representing their country at WorldSkills Lyon 2024, which aims to inspire young people and promote the perception of vocational education and training.

Online battery training

GS Yuasa has launched an online battery training platform.

Aimed at improving customer service, reducing warranty returns and maximising battery business potential, the GS Yuasa Academy provides over 20 certified courses, all tailored to different job roles. With clear graphics to aid learning, the academy also explains the company’s product ranges.

There are also various multiple-choice tests along the way, allowing users to reflect on their learning and check their understanding. Upon completion, a downloadable certificate wil be achieved.

With each course only taking a few minutes to complete, this is well worth checking out for technicians wanting to expand their skills.

In pictures: Motul at the Lancaster Insurance Classic Motor Show where they were back as the official lubricant partner.

Moving online to speed up repairs

Repairify is introducing a new remote service booking portal, enabling repairers to book a technician with a phone call.

The company’s remote services portal is said to be simple to use on Android and IOS devices. Once an account has been created, repairers simply scan the QR code to access the site, select the approprate service and submit the request for a Repairify Remote technician.

Once the request has been submitted, a technician will accept the job, pair the device with an OEM tool in the company’s data centre and start the required process.

A chat function enables technicians to talk directly to the technician who is assisting on the selected job. A scan report is also generated and sent directly to the nominated email address.

DATES FORTHE DIARY

■ The CAT Awards 2023 will return to Lowry on the 10th of February. The nominations are now open. The awards up for grabs include ‘Training Programme of the Year’ the ‘Environmental Award’ and ‘Garage of the Year’ among others.

■ Tickets have gone on sale for the UK’s first independent garage event dedicated to EV servicing and repair. EV Ready is set to be held at Brighton Racecourse on the evening of January 25th. Around 40 aftermarket exhibitors will highlight the EV-related parts, equipment and training available to independents, including the likes of Pico Technology, Autotech Training and Schaeffler. Read more on page 29 of this month’s issue.

■ The IMI has launched the 2023 awards, set to take place at the IMI Annual Dinner on the 15th of March Two new categories have been added to reflect the everchanging automotive landscape; the President’s Award focusing on sustainability and the environment and the EDI Award, aiming to celebrate diversity in the industry.

Ford Focus intermittent starting issues: Resolved

Alady phoned me up recently about her 1.6l petrol Ford Focus on a 57 plate. She explained the difficulties she’d been experiencing with cold starts in the morning, with the difficulty increasing throughout the day. When she brought the car around she mentioned that at times the car would not start at all: an intermittent start problem. She continued to explain that the car seemed to drive well once it started. I asked when the last time she had taken the car for a service was? She couldn’t recall after owning the car for five years. This gave me an idea of what I might be up against…

First step in my investigation, as always, was a test drive. My scan tool did not show any DTC trouble codes present – not the greatest of starts! I decided to leave it outside overnight and in the morning, to my surprise, it started first time (although it did require a longer crank time). In the workshop I take a closer look inside to find the car in a poor state: the oil like treacle; air filter clogged; split hose crank; and loose

PCV valve. None could be explained but this would all need to be seen to before trying to solve the issue at hand.

The engine was flushed, oil and filter changed, vacuum pipes replaced. I decided to

carry out an emission check and complete another road test. I observed a definite improvement in performance but I had some doubts in the back of my mind. I kept the car for a while just to make sure and every time

PMM’s diagnostics expert Andy Horwat gets to the bottom of why a customer’s Ford was intermittently starting.

it started. Once my customer returned to collect her car, I pointed out that I had no issues starting it up but asked that she keep me updated with any other issues.

I didn’t have to wait too long as the next morning she called me to say that yet again her car had failed to start. She dropped her keys to me, and I went over to pick up the vehicle to take it back into the workshop for further investigation. Interestingly when I cranked the engine to collect it, the car started first pull! As she had acquired alternative transport it meant there may be a chance to have the car a few days in the hope it decided to act up.

A closer examination was necessary and I needed to consider a different approach. What was missing? Could it be the power dropping

out? Was it a poor ground or relay? No fuel pressure? ECU? They were all possibilities, so I began to check the grounds using nonintrusive methods, a test light in the main ground, battery to chassis okay then removing the air filter box there are two ground points. Taking a closer look, the heavier gauge wire tag looks completely corroded, checking that

point with the test light it appeared to be a poor dim light, however with connection to the wire the test light is fully lit and I can see both ground points need to be repaired. Could this be the cause?

Next step – will it act up? I decided to connect my scan tool and one must consider what has to be in order, it must have spark, the ECU must command the fuel pump relay, 12 V supply, RPM signal, injector pulse width, fuel pressure all must be present. A spark tester was also connected with the scan tool and ignition on. I could hear the pump prime for two seconds and, as luck has it, I cranked the engine with no start. All of the above parameters were present including strong spark, three attempts were made with no start.

Finding fault

I finally had all the information I needed to put this matter beyond doubt. The ECU was commanding the fuel pump relay on, but it didn’t mean the pump was supplying adequate pressure. I say to all technicians out there, do not take a fuel pump prime for granted. In case of times like this you can use a scope and current clamp or connect an inline fuel pressure gauge because Ford doesn’t fit a fuel rail valve. I must cut the fuel supply line and make my connection to test – it’s an easy repair. My gauge connected the prime and it’s very low, a mix pressure around 10 pounds and when cranking it barely reached (and very slowly) 28 pound max – it is never going to start at such a low pressure! The fault then, must be a fuel pump failure.

“The ECU was commanding the fuel pump relay on, but it didn’t mean the pump was supplying adequate pressure.”

I contacted my customer to inform her that a replacement fuel pump is required, at a cost of £200 and on this type of vehicle the fuel tank must be removed. Those of you who have done this job before will know exactly what I mean, so after many hours of work, we had a start-up time of two primes and with fuel pressure of 50 PSI the engine promptly started, I allowed the car to run and then restarted to ensure the job was done. My diagnosis was far from over however. Fuel pump failure is unusual as in most cases a lack of power is the most common fault.

Conclusion

These jobs can be a complete nightmare for all technicians; however, with a procedure in place and lots of perimeters it can be cracked.

These vehicles suffer with poor ground under the battery tray, a main ground wire can corrode and battery acid is the cause, along with poor connection power and grounds. Bad relays are all common factors for no start condition, an example we all remember is relay 109 VW. Dry solder joint, however, is not something I had come across previously.

As explained earlier, the strange thing about this case was that when the car started it appeared to be running perfectly normal with no lack of power and nothing to suggest a fuel pump problem. It was not until the next morning that it would not start, although it seemed to be the case until I came on the scene.

I would have taken a different approach once all the facts were known and now I knew the fuel pump was the cause of the problem, it was time to take a closer look at the fuel pump. The images show that the fuel was badly discoloured, the filter was clogged. I continued to remove the motor supply battery power, it worked properly but that didn’t go far enough. I connected a current clamp and showed a reading of 0.8 Amps, which is correct.

The problem here became clear: clogged fuel filter, discoloured fuel, low levels of fuel are used by the owner. Could this be the E10 affecting the fuel system? I’m not sure but you can be certain that I will find out. To conclude my story I can confirm that once the pump was replaced, the vehicle was finally in good

working order and another satisfied customer.

Touching on my comments regarding E10 fuel, I already believe this is going to push older vehicles off the road, but could this also be a danger to newer vehicles as well? Time will tell how this fuel is going to affect our lives and our pockets in the future.

ANDY HORWAT RUNS THE DIAGNOSTIC WORKSHOP IN SWINDON. IF YOU HAVE ANY ISSUES WITH A VEHICLE THAT YOU WOULD LIKE ANDY TO HELP OUT WITH, WHY NOT DROP HIM AN EMAIL AT ANDYHORWAT@LIVE.CO.UK

Replace the clutch on a Ford Transit HOW TO

Vehicle Information

Make Ford Model Transit

The Ford Transit is a popular choice for many businesses as they seek to take care of their light commercial needs. Since its introduction in 1965, the Transit has changed and evolved, and numerous variants have been produced – including panel van, tipper, minibus and many other special applications. It has been reincarnated over the years, according to market demands and technology, and is still a very popular vehicle choice for business operators large and small.

Year 2002 Engine 2.4 TDCi, diesel

Transmission Rear Wheel Drive Mileage 160,000

The Transit featured in this article is a 2002 350 long-wheelbase tipper model which was still putting in many hard days of work after 160,000 miles (260,000km). However, a ‘rattling’/knocking noise was reported to be coming from the clutch area and an oil leak was discovered between the engine and the transmission. This was possibly due to a faulty dual-mass flywheel and a leaking engine rearmain oil seal, which would require the gearbox to be removed along with the clutch assembly and flywheel. A full inspection would be necessary to diagnose the fault and rectify it. This vehicle is a rear-wheel drive variant equipped with a 2.4 TDCi diesel engine. Therefore, to begin the gearbox-removal process, the first job is to remove the gear stick from inside the cab by removing the rubber gaiter and sound insulation around the gear stick (in the ‘neutral’ position), followed by releasing the plunger on the gear stick extension to ‘free’ it from the lower part. Then, take out the four retaining bolts to the transmission, which will allow the gear stick to be completely removed (Fig.1).

While still working in the cab, slide the

driver’s seat forward to locate the battery. Obtain the radio security code (this will be required later), then disconnect the battery.

Raise the vehicle and mark the position of the propshaft flanges in relation to the transmission and rear axle. Unbolt the centre supports and drive flanges and remove the complete propshaft from the vehicle. Inspect the propshaft for any ‘wear’ within the joints, centre bearings and flexible disc, then replace the worn parts before reinstalling the propshaft.

Working around the transmission, locate the clutch slave cylinder, twist to remove it and

Blue Print provides PMM readers with a comprehensive guide on how to replace the clutch on a Ford Transit.

through the gap between the body and the front-axle crossmember.

The crossmember, which is also the fixing point for the front steering and suspension components, needs to be lowered but not removed completely. This is to allow enough room for the transmission to pass.

Partially remove the retaining bolts that fix the rear of the crossmember to the chassis, then loosen the front-fixing bolts but do not remove them completely. This results in the crossmember being lowered to give enough clearance for the transmission to be removed from the vehicle (Fig.2).

Whilst supporting the transmission, remove all bell housing bolts. The transmission can now be taken out of the vehicle and lowered to the ground for inspection.

In the case of the Transit featured in this article, after the removal and inspection of the clutch pressure plate, friction disc and flywheel, it was apparent that the root cause of the ‘rattling’ noise was the flywheel. Some of the internal components fell out, so it was clear that the flywheel had suffered an internal material failure.

For this vehicle, Blue Print SMARTFIT Conversion clutch kit ADF123009 was chosen for the replacement. This includes a complete four-piece dual-mass flywheel conversion kit with torsion-damper friction disc, pressure

plate, solid flywheel, grease, release bearing and fork, along with all necessary bolts and a SMARTFIT installation sticker.

Replacement

To begin the replacement process, inspect and clean the crankshaft. Replace the rear main oil seal before fitting the new solid flywheel and tighten the new bolts to manufacturer specification.

Before fitting the new pressure plate and disc, clean the contact surfaces and align and fit all parts fully against the flywheel – along with the new retaining bolts. Tighten the six pressure plate bolts diagonally to ensure ‘even’ contact and to prevent any damage to the pressure plate and flywheel-centring pins (Fig.3).

Attention then turns to the release

ready to be lowered to the ground.

Once on the ground, head towards the cab and pull the gear-selector shaft completely to the rear, with the clamp bolt remaining in the horizontal position. The transmission should be in third gear when installing the gear stick. Failure to follow this instruction may result in gear-selection issues.

Reinstall the gear stick along with the sound insulation and rubber gaiter.

Reconnect the battery, input the radio code and reset the clock. Then, test the clutch operation before carrying out a full road test. In the case of the Transit featured here, the clutch fault was now fixed – proven by a very smooth pedal ‘feel’ and operation.

The vibration and rattle felt throughout the vehicle had gone, demonstrating that the perfectly-coordinated combination of a rigid flywheel and clutch disc (with torsion damper) gives excellent vibration dampening and a high degree of driving comfort. The vibrations generated by the engine are also filtered out (in all driving conditions), noise is reduced, and the service life of the clutch is prolonged by means of low-wear clutch linings.

COMMON FAULTS

Continental explains to readers why the teeth on timing belts in certain engines are prone to damage and what you can do to solve the problem.

Various diesel engines are affected by this problem, including: Opel 2.0; Citroen/ Peugeot 2.0/ 2.2 Blue HDi; Ford 2.0 TDCi / ECO netic / ECOBlue; Toyota 2.0 D4d

The problem

Teeth are sheared off during the starting process or after a short running time, possibly engine damage.

The cause

The belt drive is equipped with an oval crankshaft sprocket to reduce power peaks in the belt drive. The crankshaft sprocket is mounted loosely/moveably on the shaft and can be twisted without using the special tool. This, in combination with an incorrectly mounted high-pressure pump, leads to greatly increased force peaks and can cause the timing belt to fail.

When working on the high-pressure pump beforehand, it is essential to ensure the correct installation position.

The camshaft sprocket has two locking points:

8mm > 1st cylinder TDC for changing the timing belt

6mm > approx. 75° further, for disassembly and assembly of the injection pump.

The high-pressure pump itself has markings on the pinion as well as on the housing, which must be aligned for correct installation.

If the high-pressure fuel pump was removed and installed in addition to the timing belt change, first install the timing belt completely and then the high-pressure pump.

The difficulty is finding the markings. Used pumps are sometimes wetted with black oil on the gear wheel and the special features of this pump are simply not known to many workshops. A sticker on the injection pump indicates that the special installation instructions must be observed.

The solution

If the high-pressure fuel pump was removed and installed in addition to the timing belt replacement, it is essential to ensure the correct installation sequence.

First fit the timing belt completely and then the high-pressure pump. The tensioning process must be carried out according to the vehicle manufacturer's instructions, using all the special tools intended for this purpose.

When installing the tensioning pulley, make sure that it is seated on the pin and that the tensioning pulley lock is not removed until the timing belt has been installed. The tensioner pulley must be over-tensioned in the first instance and the engine spun four times before the final tension is set (see installation instructions of the respective vehicle manufacturer).

Why are the teeth being sheared off the timing belt during the starting process or after a short mileage?

PMM THE PODCAST

WHAT DO CHANGING A BATTERY, CHANGING A BABY (JUST THE NAPPY) AND CHANGING YOUR MORNING RADIO STATION ALL HAVE IN COMMON?

THEY OFFER THE PERFECT OPPORTUNITY TO LISTEN TO THE PROFESSIONAL MOTOR MECHANIC PODCAST WITH KIERAN NEE.

HEAR ADVICE ON PRICING JOBS, MANAGING PARTS SUPPLY, ELECTRIFICATION, RECRUITMENT AND MUCH MORE.

As the UK faces a cost-of-living crisis, efficiency in the household has become top priority. Make sure your customers add vehicle maintenance to the list of priorities to make sure their vehicles are performing efficiently and avoid costly repair bills.

Studies from the RAC say that regular maintenance and servicing can be the number one contributor to saving fuel. This statement can also be supported by the fact that the change in temperature towards the winter months can also play a role in costly unexpected repairs.

To get the best out of your customer’s vehicles, you and they must follow the manufacturer's maintenance guides. Routine servicing ensures that your vehicle is running efficiently. The replacement of oil and filters helps cars go further for less.

Air filter replacement: Contributes to the clean air flow through the engine. Supporting the combustion function to ensure the optimum fuel and air mixture is used to optimise miles per gallon.

Oil filter replacement: Contributes to the clean flow of oil circulating around the engine. Clogged oil filters can lead to loss of oil pressure creating friction between moving parts. Resulting in decreased performance, reducing fuel economy and in some instances may result in costly repairs.

Fuel filter replacement: Contributes to clean and correct flow of fuel around the engine. A clogged fuel filter can result in lean fuel conditions in the engine reducing performance and efficiency. Over time, running an engine without the appropriate fuel conditions can cause serious engine damage.

Cabin filter replacement: Does not often contribute to engine issues. However insufficient or clogged cabin filtration may cause systems to work harder and may have an adverse effect on performance.

Ensure customers are getting the most out of your choice of filtration. Replacing new for old is only half of the solution towards maximising efficiency. The other half is choosing the correct filter. All filters produced by Fil Filter are tested under ISO 17025:2012 accreditations. This ensures that every Fil Filter is inspected and tested to pass OE verification. All filters in the Fil Filter range have passed OE compliance of components, equipment, and systems to achieve an ISO 17025: 2012 certification.

As the demand for performance increases, so does the demand for quality vehicle maintenance. Don’t allow poor quality filters to shorten the term of your service intervals and increase your long term running and maintenance costs.

BEST PRACTICE

Volkswagen Passat plug-in hybrid DSG fluid change

In this latest article, technical experts from OESAA members, Delphi Technologies and Laser Tools, have teamed up to offer a guide to technicians changing the fluid in a Volkswagen DSG triple-clutch gearbox on a plug-in hybrid vehicle to guarantee a safe, efficient, and professional job.

Vehicle:

2017 Volkswagen Passat plug-in hybrid Procedure: DSG oil change

Volkswagen’s DSG gearbox is a familiar sight to technicians, but the latest generation fitted to VW plug-in hybrids is an evolution of the existing unit with a triple-clutch design. The scheduled fluid change intervals are critical to ensuring reliable running, and they prevent expensive repairs later in life. The procedure also ensures the fluid level is accurate, providing a suitable reserve of fluid while not causing problems due to over-fill. While the procedure itself is straightforward, it requires a suitable level of skill, tooling and time to complete the job. That’s why this article from Delphi Technologies and Laser Tools is valuable in understanding the drain and fill methods this sophisticated hybrid vehicle requires.

Why does the ATF need to be changed?

Fluid in a gearbox is subject to wear, just like other components in a vehicle. Fluid needs changing because:

■ Fluid is subject to repeated heat cycles, in which it gradually loses its ability to lubricate

■ Gear and bearing wear create tiny metallic particles which are suspended in the fluid

■ Over time, the fluid becomes saturated and particles can clog small oilways and cause solenoids to jam

■ Changing the fluid flushes any particles that have settled on the bottom of the sump

■ Clutch slip can subject the fluid to very high local temperatures, limiting its life

EV and hybrid safe working

Delphi Technologies’ guide includes full details of powering down the hybrid system, including the requisite personal protective equipment. Laser Tools offers a wide range of PPE, including arc flash face shields, insulating gloves and pneumatic glove testers. Laser Tools also offers a full suite of electrically insulated tooling suitable for working on hybrid and EVs.

Before you start: Always refer to the vehicle manufacturer’s instructions for each specific application. The Delphi Technologies Direct Evolution tool offers a wide range of vehicle coverage including up-to-date Volkswagen workshop and diagnostic capabilities.

Estimated time for the procedure: 20 minutes

diagnostic procedure. NOTE: A fault code will be generated during this procedure; this is normal and can be cleared at the end of the procedure. Once the procedure is complete, the software will advise to proceed with the fluid drain.

Step1: Check the procedure using technical data e.g. Delphi VTI (Vehicle Technical Information).

Step2: Connect the OBD diagnostic tool e.g. Delphi VCI (Vehicle Communication Interface).

Step3: Check for fault codes, then empty the pressure accumulator using the

Step4: Power down the high voltage system, starting by isolating the low voltage (12V) system via the service plug and securing using a padlock.

Step5: NOTE: Check all PPE before wearing. Wear suitable PPE (including insulated gloves and arc shield helmet). Identify the high-voltage inverter unit on the vehicle.

Step6: Using approved insulated tooling (such as Laser Tools’ insulated screwdriver) gain access to the high-voltage inverter test points.

Step7: Using a suitable voltmeter (e.g. Digital Voltmeter and Insulation Tester 1000V CAT111) check for zero voltage in the DC lines.

Step12: Refit the fill plug in the centremost drain hole.

Step19: Reconnect the low voltage (12V) isolator switch by removing the padlock applied in Step 4.

Step20: Connect the OBD diagnostic tool.

Step21: Start the ‘Fill ATF’ procedure. The ATF pump can be heard operating.

Step8: Check the AC lines for zero voltage, both between phases and to earth.

Step13: Fill a suitable ATF pump, e.g. Laser Tools’ ATF dispenser with seven litres of suitable DSG ATF.

Step22: Run the ‘Oil Level Check’ procedure.

Step9: Once zero voltage has been confirmed, raise the vehicle. Remove the under shield to gain access to the gearbox drain points.

Step14: Fit the correct adaptor to the centremost drain plug hole. Fit the ATF pump pipe to the adaptor.

Step15: Fill the gearbox with seven litres of suitable DSG ATF.

Step16: Quickly remove the ATF adaptor and refit the centremost drain plug.

NOTE: Fluid will escape during this step; make sure you have a suitable catch vessel positioned below.

Step23: Raise the vehicle and remove the centremost drain plug. Let any excess oil drain out into a suitable container. Once excess oil has drained, refit drain plug.

Step24: Clear all fault codes using OBD diagnostic tool. NOTE: It’s a good idea to check for fault codes in other ECUs on the vehicle, which may have been generated while the vehicle was powered down.

Step10: Remove the three drain plugs circled. There is a level plug in the drain hole closest to the centreline of the car, which should also be removed. Let the fluid drain into a suitable container, e.g. Laser Tools’ waste oil receiving pan.

Step11: Once the fluid has completely drained, refit the two outer drain plugs.

Step17: Lower the vehicle.

Step18: Reconnect the high-voltage system.

Step25: Refit undertray.

Step26: Road test the vehicle to ensure correct operation.

BEST PRACTICE

Hands on

MAHLE says that hands are the best tools when replacing spin-on oil filters, warning against the use of tools.

MAHLE Aftermarket UK has reminded technicians of the importance and benefits of correctly installing spin-on oil filters, in its latest technical messenger bulletin.

Oil filters are available in two variants: filter elements (OX), and spin-on filters (OC). The two filter types differ not only in design, but also significantly in the way they are replaced.

Incorrect installation of OC filters can lead to corrosion damage and ultimately oil leakage, and MAHLE is reiterating the importance of not using specialist tools to install the new filter, with OC filters requiring reinstallation by hand to prevent damage.

Correct replacement

In the case of OX filters, the cover of the oil filter housing is loosened with a tool, such as a socket spanner, and then retightened using the same tool once the filter element has been replaced.

Spin-on filters must be replaced by removing the old filter with a special removal tool such as MAHLE OCS. However, this tool must not be used to install the new filter. OC filters may only be tightened by hand and in accordance with the vehicle manufacturer’s specifications.

It’s crucial that technicians pay special attention to the oil filter flange seals in case these are corroded and require replacement.

The old seal should be replaced and cleaned, and the new filter seal should be coated with clean engine oil.

The new spin-on filter should be screwed into place by turning it the specified minimum number of times until the seal is in contact, and then tightened by hand to the specified torque, or angle of rotation.

The newly installed oil filter can then be filled with engine oil. Technicians should then start the engine, check the oil level, and check for any leaks.

Tightening the filters with a removal tool can damage the surface coating, leading to serious problems. Because the spin-on filter is often in an exposed position on the engine, it’s subjected to high levels of stress from water spray, exhaust heat and other debris. It can corrode rapidly if the protective coating is damaged. Constantly changing temperatures and winter road salt can accelerate rusting to the point where the filter leaks and oil escapes.

Battery replacement has always been stressful, but as the costof-living crisis continues, the cold weather perpetuates this further. Therefore, GS Yuasa is highlighting a few simple things you can do to minimise the inconvenience and costs associated with battery failure as winter approaches.

The best way to help customers avoid the cost of a new battery is to advise them to look after the one they already have. For most, a vehicle’s battery is a fit and forget product that is only thought about once it has failed. However, just like a brake pad or windscreen wiper, it is a consumable item. Taking care of it is key to getting the maximum service life and avoiding the distress of a vehicle not starting. This can be as simple as:

Ensuring frequent journeys

Batteries fitted to vehicles used for infrequent or short journeys fail at a much higher rate than those fitted to vehicles in regular use. This is because vehicle batteries are designed to provide enough power to start a car before it is then replaced through regular driving. If a vehicle is used infrequently, or for repeated short journeys, the battery may not receive sufficient charge to deliver reliable starting power.

For most people who use their car to commute, or whose journeys regularly include at least five or six miles of continuous driving, the battery should receive sufficient charge to replace what’s used to start the car. However, for those who use their car less frequently, or for shorter journeys, GS Yuasa recommend a journey of at least 30 minutes every so often, so make sure to pass this on to your customers.

BEST PRACTICE

Battery health

Winter battery checks

Battery check services can be completed in just a few minutes and the results provide an insight into a battery’s state of health and can even identify a failing battery before a nonstart situation. Armed with the information you provde them, motorists can employ the necessary tweaks to extend service life, whether changing the route they take to work or using a smart charger.

Smart charger

Using a battery charger is an easy way of prolonging a battery’s service life and reducing the risk of battery failure. The Yuasa YCX range of smart chargers has been designed to replenish a battery’s ability to provide reliable starting power.

As the name suggests, a smart battery charger can be used to extend battery life,

maintain peak performance and minimise failure. The Yuasa YCX range includes a patented rejuvenation phase to break down sulphation – the primary cause of premature battery failure. Their maintenance mode ensures charge is maintained over extended periods of reduced usage or battery storage.

Ensure fitment of the right battery

As modern vehicles become ever more complex, their batteries become more integral and more expensive. EFB (enhanced flooded battery) and AGM (absorbent glass mat) batteries have increased in popularity with vehicle manufacturers over the past decade.

These batteries must be replaced like for like. In applications where an AGM battery is fitted, its replacement must be of the same technology. The same applies to EFB battery types. Although not always immediately, fitting the wrong battery will always result in reduced service life and very often battery failure.

Understandably, this isn’t covered by a manufacturer’s warranty and typically results in the need for a battery of the correct specification to be purchased. This is on top of the outlay for the original, incorrectly fitted battery.

GS Yuasa explains how motorists can avoid the expense of a replacement car battery as the cost of living rises.

VehicleCaseFiles

PROBLEM: Diesel bug

SOLUTION: Liqui Moly Anti-Bacterial Diesel Additive

ASSESSMENT: The old familiar problem when diesel engines are shut down for extended periods: Diesel bug develops in the tank; when the engine is then started, this slime clogs the fuel filter and causes the engine to jerk or stall completely. The problem with diesel bug is not the fuel itself, but the water in it –whether due to poor fuel quality or condensation on the inner walls of the tank. If the vehicle now remains stationary for a longer period of time, the water separates from the diesel fuel and settles at the bottom of the tank because it is heavier. Certain bacteria and fungi can grow at the interface between the water and the diesel fuel floating above it. They multiply more and more until they form a tough slime. When the engine is restarted, the slime is pumped to the engine along with the fuel until it reaches

the fuel filter and clogs it.

In this series of articles, Liqui Moly investigates common vehicle problems and proposes a solution. WANT TO KNOW MORE? FOR MORE INFORMATION GO TO WWW.RDR.LINK/AAT 008

Once a tank is infested, the Anti-Bacterial Diesel Additive by LIQUI MOLY should be added at a dosage of 1:200. Its active ingredients reliably kill bacteria and fungi so that they can no longer reproduce. However, this is not the end of the matter: although nothing grows now, the remains still form the unwelcome slime. Filter replacement and sometimes even tank cleaning are still necessary. Using the product as a preventative measure will save your customers having to go this trouble and expense.

Levelling UP

Electric vehicle training in the independent sector has certainly increased significantly over the last 12 months, with many workshop staff enrolling on these programmes; Bosch has seen an exponential rise in demand for its electric vehicle and hybrid course offerings.

The shortage of EV-trained staff in the independent aftermarket has been welldocumented and whilst this may seem a challenge to many aftermarket workshop businesses, there is a substantial opportunity for the independent sector, with a relatively small investment required to gain the relevant qualifications needed to accommodate these vehicles.

The trend towards alternatively powered vehicles is now impossible to ignore. However, for many, this may feel like stepping way outside of their comfort zones and education in this area is both essential and positively encouraged.

Bosch training courses

Bosch offer a comprehensive solution, with a complete suite of hybrid and electric vehicle training courses available to suit all needs and requirements, ranging from essential EV knowledge and awareness, right up to fully-qualified ‘expert’ technician at Level 4 IMI – the highest level of qualification currently available.

During the Covid-restricted times of the last couple of years, much of this training was adapted for online attendance, with the courses adopting Bosch’s unique virtual classroom and blended learning delivery methods. However, the desire is now very much in favour of face-to-face learning and Bosch have their complete portfolio of training, including EV courses, available once again as classroom sessions at their dedicated training locations across the UK and in Ireland.

COURSES AVAILABLE:

■ VSH22: Hybrid and Electric Vehicle Awareness (Level 1) face-to-face or Online/Virtual Classroom – 4 hours

■ VSH267: Hybrid and Electric Vehicle Systems (IMI Levels 2 & 3 Combined) Face-to-face, or Blended Learning – 3 days

■ VSH28: Hybrid and Electric Vehicle Systems (IMI Level 4) Face-to-face, or Blended Learning – 3.5 days

For those staff wishing to gain an overview of electric and hybrid vehicles, Bosch offer an informative half-day HEV awareness module, encompassing the technology and safety precautions. With the course being suitable for all staff members within the business, including front of house, drivers, valeters and technicians alike, it’s the perfect launch platform for workshop owners and employees wishing to gain an insight into the realms of electric vehicles. The course (code VSH22VC) is available as an online ‘virtual classroom’ module and can also be run as face-to-face training for companies wishing to equip their staff with this knowledge.

Technicians looking to gain a recognised qualification which will enable them to work on electric vehicles, can enrol onto the combined level 2 & 3 IMI accredited course (code VSH267). This runs as three-day faceto-face training (including IMI assessment) at all of Bosch’s training locations. It’s also available as a two-day online blended learning course, with the IMI face-to-face assessment taking place later, at a choice of one of the Bosch training centres.

Those technicians wishing to become fully-fledged experts in EV will be pleased to know that Bosch have recently launched a brand new face-to-face IMI Level 4 training course in EV systems technology. This qualification contains the knowledge and skills required to carry out diagnosis and repairs on live high voltage vehicle electrical components and associated systems, whilst working safely. It is the highest level of qualification currently available.

Hear from Bosch about its hybrid and electric vehicle training courses that are available at every level.

PMM interviews EVReady’sMike Ruff

PMM ’s Kieran Nee caught up with Mike Ruff, organiser of a new show for all those technicians looking to increase their EV expertise

Why have you launched an EV show for the aftermarket in 2023?

Never has the need for this event been greater. The volume of EVs entering the independent sector is rapidly increasing and the UK’s automotive aftermarket is already responding with the equipment, parts and services that garages need to tap into the opportunities that the new electrified era is bringing. EV Ready is bringing all of this EV expertise together, under one roof to help garage owners navigate what can seem like a daunting transition.

What can visitors to the show expect?

It’s all about electric vehicles: What the market growth means for workshops and how independent garage owners can transition their operation to make money from a once niche area that’s fast becoming

the norm. EV Ready will outline the UK’s current state-of-play and future growth of electric vehicles and reveal what this means for independent garages. To do this, we’ll have an exhibition of the very latest EVrelated equipment, tools, training and parts available to independent garages from the UK aftermarket’s biggest brands. A discussion panel will weigh up what the UK’s growing EV car parc means for vehicle servicing and repairs, the business opportunities available and how best for workshops to transition into the new and emerging electrified era.

Why should workshops attend?

Whether you’re already starting to think about EVs, or are yet to be convinced of the opportunities, come along and find out what’s happening in your industry. It’s an evening event, so there’s no need to take time out of the business and you get free

parking, free dinner and a free beer – what other reason do you need?

Are you excited for the show?

Hugely excited! The interest EV Ready is generating just goes to show the need for this event. It’s a chance for garage owners to network and chat with the likes of Peter Melville of the Hybrid and Electric Vehicle Repair Alliance, Automotive author Tom Denton and Matt Cleevely of Cleevely Motors, to name just a few of the industry experts in attendance. We can’t wait to see you there!

Tickets for EV Ready are available to book online now for just £5. Doors open at Brighton Racecourse at 5.00pm on January 25, 2023.

The Original Equipment Suppliers Aftermarket Association has announced the launch of OESAA Academy Live, a series of free-to-attend events dotted around the UK, aiming to strengthen the skills of today’s technicians and support the education of the next generation.

TRAINING ROADSHOW launched by OESAA

Held at IMI-approved colleges, the first event will take place at Lincoln College on Friday 13th and Saturday 14th January, with instalments at Castleford College following on Friday 24th and Saturday 25th February.

The format

During Friday’s session, participating OESAA members will hold intimate seminars for apprentices. These will be purposely designed to help further their learning and prepare them for the real-world workshop environment. Presenters will also illustrate their career paths, to show potential routes and roles in the industry.

Meanwhile, on Saturday, working technicians will be able to immerse themselves in 45-minute sessions with those same OESAA members. These will be devised to offer a ‘taster’ of training packages directly available from OEMs.

Who will be there?

Brembo, DENSO, HELLA, Laser Tools, Schaeffler and VARTA UK have all confirmed their attendance at both opening events, such has been the appetite for OESAA members to highlight the latest technologies and products in their respective categories, as well as offer best practice techniques – whether that be diagnosis or installation.

Brembo’s Siti Abdullah and Dale Reynolds will focus primarily on the various

technological advancements of braking. Vehicles are more powerful and heavier than ever, yet the industry demands components be lighter and kinder to the environment –Siti and Dale will discuss whether traditional servicing methods are still valid.

More on the agenda

DENSO’s Mike Sadler will present the latest on spark plugs in Lincoln and glow plugs in Castleford respectively, while Schaeffler REPXPERT, Andy Vaux, will offer a masterclass in INA engine systems.

Meanwhile, Ashley Craig from VARTA UK will deliver battery know-how on real-life, everyday challenges faced in the workshop. If technicians can’t find the battery on-board, don’t know how to program/code a replacement battery, or are unsure which technology to fit,

Ashley will be there to demonstrate how garages can turn a profit from batteries.

Experts from Laser Tools will also be present, opening the doors to their alwayspopular tech van. They’ll showcase the brand’s vast array of specialist, innovative tools and be ready to discuss visitors’ questions and needs.

OESAA Chairman, Nigel Morgan, commented on the initiative: “As an organisation, we have consistently demonstrated our commitment and passion in bolstering the technical and business acumen of technicians. Autoinform Live, whether hosted in the UK or Ireland, is always a wellsupported event, but we are now ready to expand and take this successful model on the road – inspiring both apprentices and working professionals.

Check out the technical article we ran in September in partnership with OESAA. Find it now on the magazine archive on our website.

“I urge technicians of all ages and experience levels to seize the moment, take the opportunity that’s in front of them and sign-up to our roadshow.”

SPARKING LEARNING

Ignition and sensor specialist NGK Spark Plugs has launched a new online technical training portal.

NGK Academy – which went live back in November – is aimed at supplying essential training primarily to workshops, but the content will also be of value to aftermarket distributors.

The portal includes over 270 technical training videos across a myriad of technical subjects/components by automotive training experts – our virtual academy (OVA) – who have also created a suite of bespoke industry leading training videos on spark plugs, with further NGK/NTK product focused training being developed in the future.

The spark plug training videos, three of OVA’s core training videos and other existing NGK/NTK training content will be free to access for all those enrolled on the portal, but there will be a charge for accessing the full suite of videos etc.

However, to mark the launch NGK is funding a three-month full access trial for hundreds of members of its BoxClever independent garage loyalty scheme.

Mark Hallam, Marketing Manager, NGK Spark Plugs (UK) Ltd, said: “NGK Academy is designed to provide valuable, meaningful training that users can take onboard to help them each day at work.

“Our Virtual Academy has a host of incredibly useful training programmes on different aspects of a vehicle’s systems including comprehensive training videos on electric vehicles (EVs) and hybrids.”

Training videos

Ben Stockton, Managing Director of OVA, said: “NGK Academy is designed to increase technicians’ knowledge by providing the detailed information they need to fully understand the subject matter.

“In addition to the NGK training videos, NGK has purchased access to more than 270 training videos for hundreds of their customers. They’re on topics such as vehicle electrics, petrol and diesel engine management, chassis, hybrid and EV and HVAC.

“We have also provided access to our dedicated content associated to the formally recognised qualification IMI Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QFQUAL I.D 60314680. After watching and learning, if someone wishes to turn their online learning into this formally recognised qualification, they can pay to attend an assessment day at one of our 15 training facilities which are located throughout the UK.”

Both the aforementioned members of staff were recently kept busy throughout the two days at Mechanex in Sandown Park, with stand visitors eager to know more about the academy and the benefits of signing up to the 24/7 service.

The NGK team promoting the new online academy at Mechanex

You can enrol for free limited access, paid full access or use your promo code for three months’ full access of NGK Academy, simply WWW.RDR.LINK/AAT012

WANT TO KNOW MORE? FOR MORE INFORMATION WWW.RDR.LINK/AAT013

A REINTRODUCTION

Supertracker continues to offer an uncomplicated range of simple to use wheel alignment systems. Its unparalleled design and is manufactured in Britain, supported by a wellestablished service division operating a national fleet of engineers.

Wheel Alignment Range

All Supertracker systems are manufactured in Nottinghamshire with upgrades and adaptions to meet the demands of a modern workshop. The range consists of:

Computer aligners:

Both the 6 sensor (right) and the 8 sensor (below) feature Bluetooth technology, a hang on system and an extensive database.

Laser aligners:

Wall hung for space savings, with or without an operational light box.

Servicing and calibration

The company’s calibration and servicing support is centrally managed with dedicated customer support teams to log calls, monitor progress and provide quotations.

Its national fleet of engineers across mainland UK are geared to offer a fast and efficient response to customers’ wheel alignment servicing and calibration requirements, with the added benefit of engineers’ experience that covers most items found within a workshop.

Mobile unit for adaptability.

The company’s fully stocked warehouse is the only place to get genuine Supertracker parts and accessories, which are readily available for next day delivery.

A straight-forward future

Supertracker has been re-born. It has retained all the great aspects of the wellknown brand but is being invested in to ensure that the products keep up with the times. New products are planned for release in 2023 and with wheel alignment being an ever-growing element of a garage services, Supertracker is the straight-forward choice.

Also available are a range of accessories and customisable options to meet the needs of independent workshops.

WANT TO KNOW MORE? FOR MORE INFORMATION

WWW.RDR.LINK/AAT014

For over 30 years Supertracker has been manufacturing, installing, servicing and calibrating wheel alignment systems around the UK. In 2022 Supertracker changed ownership and is now under the management of the long-established workshop equipment supplier Straightset.

Have you considered offering MOT TESTING?

Offering an MOT service can work wonders for your workshop. However, getting started is not without pitfalls. Concept Garage Equipment has been set up to help guide workshops through the process and ensure success.

If you’ve considered taking a chance at starting or upgrading an MOT testing station, then be prepared to play the potentially costly game of MOTopoly. There are quite a few restrictions and requirements you’ll need sorting before starting the DVSA VT01 process to apply to be an MOT tester or MOT testing station.

First, the DVSA MOT application process can be quite a lengthy one. As well as completing the VT01 form itself, you’ll need to have chosen an MOT garage equipment supplier and have all the MOT bay dimensions calculated and ready.

Another thing to think about is which team member will be your authorised examiner designated manager (AEDM). If you are a single site, the AEDM must be a director or sole trader, however if you have multi-site then you can nominate an AEDM (normally the manager).

They’ll need to get up to speed and finish the AEDM training course to get qualified.

Navigating the process

During the process, you’ll also need the following:

■ Solicitor’s letter

■ DBS check

■ CAD design of your garage

■ Site plan

Get it wrong, or miss a vital step before submitting the VT01 form to the DVSA and it’s back to the start.

Concept Garage Equipment has helped many businesses navigate this process, as national sales manager, Andy Davidson, explains: “We’ve been instrumental in setting up hundreds of MOT bays across the UK. Both

before and since the introduction of connected equipment. We find simplifying the process for the garage owner means they can focus on the day-to-day running of their business while we deal with the rest. From accurate measurements, form filling and curating everything in between, to achieve that all important, successful DVSA sign off, first time!”

Having a specialist helping hand can certainly take the pressure off you as the business owner. It's something worth considering.

Entering the MOT world

Once the VT01 form is approved, it's time to start any groundwork your business needs. Once that’s complete, your garage is ready for delivery and installation of the MOT testing equipment. In the meantime, staff training is key. They must be confident at using the new MOT bay equipment safely, without risk of damage to themselves, the equipment or the customer's vehicles, tyres or

Andy from Concept Garage Equipment adds: “We’ve been very humbled to have so many happy customers in 2022. It’s amazing. We can only see demand increasing with the MOT testing delays imposed by the Covid-19 extensions, having pushed many vehicle MOTs to the end of the year.”

Before you venture into the world of MOT testing alone, here are some tips:

■ Make sure you’re aware of the process

■ Have your paperwork ready

■ Create a simple checklist to make sure no steps are missed

Put these in place and you’ve got the makings of a seamless experience and a profitable move into MOT testing.

KEEP ROLLING ALONG

Just down the road from the PMM offices. I arrived at S&B motors, a family-run independent garage and Bosch car service centre. I was greeted by Natalie Morton-Boyce and Sean Regan, two of the eight members of staff. It was clear from the off that they run a welloiled machine of a garage, with other technicians hard at work and phones going off constantly – a sound I am sure is familiar to many of our readers

Consisting of six bays, the garage offers MOT tests, electrical vehicle repairs, servicing, tyres and new exhausts.

Once pleasantries were exchanged, we began to discuss the realities of running a workshop. Like many garage owners, Sean expressed concerns about the speed at which cars are evolving and how the garage has “always tried to evolve with the new technologies and equipment”, especially concerning diagnostics and EV training.

One philosophy both Natalie and Sean both subscribe to was never wanting to turn customers away. According to the pair, this can involve “investing in your business but not necessarily using that investment straight away”. I believe this to be something many garages can adopt; staying ahead of trends to increase customer base.

I was extremely happy to hear that one of the ways they try to keep up with trends in the industry is through trade magazines, which they say help them understand what to invest time and money in next.

It was also clear to see how both members of staff appreciate the value of tyres, with Sean emphasising that they are “the only thing between the car and the road” and so it is essential they are safe and in good condition.

We also spoke in detail about the importance of using excellent quality, branded tyres as they are quieter with better grip. On top of this, we discussed the importance of communicating this to your customers, so they know what they are paying for and what is best for their vehicle.

Sean joked about how many customers come in looking for ‘mid-range’ tyres but these simply do not exist, and he even lamented about a customer who was over the moon about buying a second-hand tyre (from somewhere else) for so cheap before Sean pointed out how worn it was.

He added that around 98 per cent of the tyres they fit are from premium brands, most

PMM’s Freya Coleman sat down with Sean and Natalie from S&B Motors in Watford find out about how the independent car wholesaler GroupTyre has bolstered their business.

“S&B Motors has been working with GroupTyre for at least 14 years, receiving deliveries of between five and 20 tyres twice a day.”

of which they order in from GroupTyre, who also provide the garage with accessories.

Relationship with Grouptyre

GroupTyre claim to be the UK’s leading independent tyre wholesaler, offering a comprehensive one stop shop for tyre retailers. They stock well-known brands like Continental and Goodyear, enabling you to save storage space in your workshop – only having the tyres you need in order to serve your customers. S&B Motors has been working with GroupTyre for at least 14 years, receiving deliveries of between five and 20 tyres twice a day, with the company also collecting their scrap tyres.

Both Natalie and Sean spoke highly of the speed and cost of the service and the easy-touse online portal, allowing their staff to easily order tyres online. This online portal allows the garage to keep those previously mentioned phone lines open for customers.

They can also easily ring up the wholesaler if there are any delays in the orders and they are always willing to comply – after all, traffic is something we only wish we could control. Each of GroupTyre’s trucks have trackers on them, so anyone you enquire with on the phone will know where your delivery is and when to expect it.

Despite not spending as much as some of their other customers, Natalie and Sean both agreed that the wholesaler offers top-notch customer service, treating them like the important customers they are. Natalie said they “keep on top of making sure they come in and physically see us face-to-face and this makes a huge difference”, stressing the importance of putting a face to a name.

Moreover, there is also a regular golf day run by Grouptyre which Natalie’s dad (whilst he is now retired) is an attendee of!

Fixing a problem...

The staff at S&B motors are early risers, often starting work at around half five in the morning, so any tyre orders are done early in the day, often putting five cars’ worth of orders in before eight in the morning. Whilst the morning delivery cut-off time used to be eight o’clock and would show up at the garage at around nine thirty, GroupTyre changed the cut off time to five in the morning around a year ago.

This was a move to cater more garages that stay open late. However, this meant that anything Natalie was ordering even at five fifteen would not show up until about half two, or even three which she described as “frustrating”.

To combat this, GroupTyre visited and did a report to discover what tyres the garage ordered most and in which months etc. This allowed the wholesaler to offer the independent garage imprest stock which they only pay for as and when they use the tyres.

As this is the only problem the local garage has encountered with Grouptyre and the wholesaler did what they could to alleviate the problem, it is clear to see why both Natlie and Sean from S&B Motors would recommend the services to any local garages. WANT TO KNOW MORE?

A ‘ladies night’ where the staff showed some locals

the importance of checking your tyres

“Both Natalie and Sean spoke highly of the speed and cost of the service and the easy-to-use online portal.”

Keeping the industry RUNNING SMOOTHLY

Where to begin with engine oils? All of you will be aware, of course, that the days of “one-size-fits-all” oils are long gone. But what separates one oil from another? Well, let’s start with the label –what are we being told and how do we read it?

Mike Bewsey, Chairman of the independent trade body, the Verification of Lubricant Specifications (VLS) explains: “Engine oil is classified by its viscosity and performance characteristics. Viscosity is indicated by an SAE rating, which defines its resistance to flow at a given temperature. The vast majority of products on the market are described as multigrades e.g. 5W-30, where the W or winter reference defines the low temperature viscosity and the latter the viscosity at 100˚C.”

Who decides what these grades actually mean? “Performance characteristics are defined by industry standards such as API, ACEA ratings and individual OEM specifications. API (American Petroleum Institute) ratings indicate an oil’s quality and are represented by a letter ‘S’ for gasoline (spark) and ‘C’ for diesel (compression) applications, for example, API SN or CK-4. ACEA standards (European Automobile Manufacturers Association), e.g. ACEA C2, are developed by the association of OEMs specifically tailored to the European market.”

Why, I’m sure you’re asking, must engine oils be so complex now compared to before? Well, a lot of it revolves around developing ever thinner oils. As Liqui Moly’s deputy head of the oil laboratory, Oliver Kuhn,

describes: “Our task as an oil manufacturer is then to develop motor oils that are thin and still offer the required performance. This is due to car manufacturers and their efforts to further reduce vehicle emissions. The thinner a motor oil is, the less force the engine needs to apply to pump it. This reduces fuel consumption. The effect isn’t huge, but thin oil is one of many adjustments the auto makers make to increase the efficiency of their vehicles.”

A lot of responsibilities

So the main impetus behind oil development is a drive to make ever more efficient, and thus more environmentally friendly, vehicles. This also saves fuel, a nice bonus. But it’s not as simple as all that. Other than efficiency, what are some of the pressures placed on modern oils? Morris Lubricants’ technology manager, Adrian Hill, points to some modern vehicle innovations: “Hybrid vehicles and engines with stop/start regimes pose challenges for the engine oil, where fuel and water dilution can lead to issues such as oil pump wear and bearing corrosion. Therefore, the engine oil is specifically designed to work within these demanding duty cycles.”

Smaller engines, of course another facet of the mission to eliminate emissions, is pinpointed as a key reason by Castrol: “The rise of engine downsizing in the 2000s and 2010s has resulted in smaller-displacement engines with forced induction, usually turbocharging.

“Modern engines are built to very different design philosophies, and to increasingly tight tolerances. An oil of a different specification to that required can block filters, poison catalysts, and even cause oil starvation that can contribute to engine damage.”

Meanwhile, Witham Motorsport points out the “more exotic metals and alloys in the manufacturing process” along with the fact that “service oil drain intervals are continuing to increase, from a few thousand miles to tens of thousands of miles.” With oils now having to cope with “increased combustion byproducts, unburnt fuel and water in the form of condensation being deposited within it while under higher extreme pressure and temperatures.”

“The thinner a motor oil is, the less force the engine needs to apply to pump it. This reduces fuel consumption.”

PMM ’s Kieran Nee dips into his address book in order to try and shine a light on the murky world of engine oils.

So, all in all, the more ways vehicle manufacturers tackle the need for lower emissions, the harder engine oils need to work to maintain an equilibrium. But what is actually in these oils – what makes them so complex?

As Liqui Moly’s Oliver Kuhn outlines: “Motor oils consist of two main components: the base oil and the additive packages. In the past, the base oil was the most important performer in motor oil, but today it is the additive packages. Almost a third of modern oils consists of additive packages.”

According to Motul’s UK technical specialist Has Tahier, “these include VI improvers, anti-foam additives and antiwear additives.”

I turned to Witham Motorsport for a blow-by-blow account of each of the most common additives:

Viscosity Modifiers – these allow lubricants to operate within a wide range of different operating temperatures.

Pour Point Depressants – these enhance the finished lubricants cold temperature performance.

Anti-Foaming – this technology lowers the surface tension in the lubricant allowing it to shed entrained air quickly.

Total Base Number (TBN) Boosters –designed to increase the lubricant’s ability to neutralise acidic compounds produced by the combustion of fuel within the internal combustion engine.

Anti-Wear additives – as simple as they sound.

Dispersants – This additive reduces deposits creating sludge or clumping together and blocking oilways.

Detergents – designed specifically to keep the internal components clean.

An electrified future

As I spoke to each company, I started to get a slight feeling of dread. Surely, I thought, they’ve all got January 1st 2030 circled in red on their calendar – the beginning of the end?

If ICE vehicles are no longer for sale, won’t these complex oils all designed ultimately to reduce emissions become somewhat pointless?

Castrol struck a cautious tone for the aftermarket: “The increase in the number of BEVs, HEVs, and PHEVs will lead to an increase in EV fluid consumption, particularly at factory fill point. However, in the long term, it will not offset the reduction in ICE fluids demand mainly due to the absence of engine oil in the BEV models.

“From an aftermarket perspective, the frequency of change for both transmission fluids and coolants/thermal is either low or fill for life and it’ll lead to a drop in aftermarket for fluids for BEVs. HEV and PHEVs still do have an engine and will require engine oil, though at lesser quantities than ICE vehicles. Having said that, there could be other avenues of maintenance that could increase such as servicing of brakes / brake maintenance.”

Morris’ Adrian was more confident: “It is important to realise that the lubricant industry is not just oil for petrol and diesel engines, it is about building blocks to help improve efficiencies, maintaining component life and increasing reliability. This philosophy

continues with hybrid and electric vehicles where the lubricant industry is developing thermal management fluids for battery packs, as well as specialised lubricants for etransmissions. Hybrid vehicles will still require engine and transmission lubricants and the lubricant industry’s development programmes will be fine-tuned accordingly to bring new technologies to market.”

As Witham rightfully points out, there will always be vehicle components that need lubrication. What’s more, the banning of new ICE vehicles might not have quite the desired effect legislators are hoping for: “The drive towards EVs is an interesting opportunity for lubricant blenders, and whilst EVs don’t use engine oils they do have axles and transmissions. There are already different ranges of these fluids finding their way onto the market. The other dynamic is the banning in many European countries of new internal combustion engine vehicles in the near future. This will by definition mean many older vehicles will remain on the roads longer creating a market for existing specifications far into the future. The classics of yesterday will remain classics but the cars we are driving now may also become classics of the future!”

What changes will aftermarket workshops need to put in place, then, in order to continue servicing EVs? Morris was succinct: “The attitude towards thermal management fluid maintenance and e-transmission maintenance will require exactly the same disciplines as with internal combustion engine vehicles. The main difference will be in the safety aspects of dealing with battery packs, where severe injury or even death may be the result of inadequate training.”

The lowest viscosity oil is currently 0W-8! Only specified for Japanese vehicles.

Castrol shed some light on their role within the aftermarket: “As greater volumes of electric vehicles enter the aftermarket, more OEMs have asked us to make an advanced EV transmission fluid available to their workshop partners, to support ongoing repair and maintenance activity. While these fluids in some EVs are deemed ‘fill for life’, workshops need replacement product in the event of a repair and there can also be a requirement to change the product early to safeguard protection in certain use cases. Once we move to EVs, it is more likely that their maintenance will require specialists who can do the work on them, rather than DIY car enthusiasts (as is the case with ICE).”

Motul also emphasised that “EVs generate substantial amounts of heat that needs to be evacuated to prevent overheating.”

There is another, more urgent, pressure impacting on the oil industry this year. Russia’s invasion of Ukraine has disrupted an already volatile market. I asked Witham how this was affecting the lubricants industry’s ability to service the aftermarket.

“The global shortage of raw materials before war broke out in Ukraine has had a huge impact on all global sectors and the lubricants industry has been no different. The sanctions against Russia have had the most dramatic effect, putting increased strain on already tight global supply. This has meant that some oil companies are unable to supply finished products to customers. It has also meant pricing for base oils that are needed to manufacture lubricants in the first place has just seen unprecedented increases for several

months with no outlook for a let up in the short term.” What is the immediate effect that workshops will notice? “Prices have inevitably increased significantly over the past year. As the war in Ukraine continues and if global supplies are squeezed, we are unlikely to see significant reductions in the near future. However, if the war is resolved and Europe has a warm winter then a surplus would probably bring some prices down. The variables are numerous, complicated, and unpredictable.”

Conclusion

At the time of writing, it unfortunately feels like neither of those eventualities are likely, and it looks like the situation in UK workshops will remain tough. The events of recent years have been an unwelcome reminder that, despite our modern sense of comfort and security, we are ultimately subject to the pressures of global events. Oils have travelled far and wide before reaching your workshop, following, of course, a manufacturing process stretching back millions of years underground. No one product more neatly outlines the paradoxical challenges of the modern world: creating a cleaner planet in the midst of war and market turmoil – and it’s all happening right in your workshop. Happy pouring!

Set YOURGARAGE apart

Ait is such a routine operation, it is easy to overlook the possibilities for additional sales that it offers on a day-to-day basis. After all, the oil change not only generates regular trade but it offers upselling opportunities, too. The more it is adapted to customer needs, the more successful it can be.

Liqui Moly additives offer a wide range of options for additional trade with a high profit margin. Harry Hartkorn, head of application technology at Liqui Moly, understands how a variety of service packages can be put together, individually tailoring them to the vehicle, and the wishes and budget of the customer.

One example of this is a performance oil change as it not only generates additional sales but also upgrades the oil change from a standard, replaceable service to a premium service that sets the garage apart from the competition. It is made up of three components: cleaning the oil circuit, the actual oil change and extra wear protection. Implementation is simple and takes no longer than a normal oil change.

Cleaning the oil circuit

The oil circuit is cleaned with Pro-Line Engine Flush by Liqui Moly. The agent is added to the old oil before the oil change and the engine is left to idle for 10-15 minutes. During this time, the active ingredients

dissolve deposits and dirt, which are then drained along with the old oil allowing the fresh oil enters a clean engine and can then achieve maximum performance.

The oil change

Nowadays, it is important to use the right oil when carrying out an oil change. The result might be that “only” the exhaust gas aftertreatment system is damaged – or the entire engine may be destroyed. A look at the company’s oil guide at WWW.RDR.LINK/AAT018 helps ensure no mistakes are made here.

Liqui Moly provides the oil cabinet to enable the different types of oil to be stored safely and cleanly. It can hold two 60-litre drums and eight 20-litre canisters. The latter are stored horizontally in the cabinet so that the required quantity can be dispensed conveniently. If there is any spill, this is caught by the integrated spill pan and can also be locked to prevent oil from being removed.

motor oil. Cera Tec is a wear-and-tear protection additive that provides dual protection for the engine. On the one hand, chemically through so-called friction modifiers, it smooths the smallest irregularities of the metal surfaces, and on the other hand, tiny ceramic particles, which are placed on the metal, reduce the direct contact of metal on metal. Both reduce friction so that the engine can deliver more power to the road. Less friction also means less wear, and less wear reduces the need for repairs and increases the service life of the engine.

To round off this performance oil Change, the garage can also offer its customers additives for their own use, for example the injection cleaner. This is a cleaning additive for the injection system.

To finish off, Harry offers one last tip: “It’s crucial that any additional services should make sense from the technical point of view, be explained to the customer and also fit their budget, the better the garage is able to do this, the more turnover it will generate and the more satisfied its customers will be.”

Harry Hartkorn of LIQUI MOLY explains how a standard service can be turned into a lucrative transaction.

COOLING DOWN

MS Motorservice has expanded its product range with 37 new oil coolers for passenger cars and utility vehicles. PMM hears all about it.

Engine parts subject to high stresses, such as the pistons, use engine oil not only for lubrication and as a sealant, but also for cooling. The

oil circulates through a closed circuit from the oil pan to the oil pump and on to the moving parts of the engine, before returning to the oil pan. An oil cooler integrated into the oil circuit provides additional cooling.

Nowadays, many oil coolers have a platebased structure, with several plates lying on top of one another and forming separate channels. These channels alternate between ones filled with oil and ones filled with coolant agent. To improve the heat transfer, the channels may have structures to increase the surface area.

The range

These new products from MS Motorservice are available as an engine oil cooler and as a

transmission oil cooler and open-up global market potential of over 150 million vehicles for repair shops – with plans to continuously expand the range of products.

For passenger cars, the spare parts specialist is supplying oil coolers from the Pierburg brand. Under the BF brand, they are also adding to the international spare parts dealer’s existing range for utility vehicles. Meeting the company’s high standards, they are said to all provide impressive OE quality. The scope of supply also includes matching gaskets.

WANT TO KNOW MORE?

FOR MORE INFORMATION

WWW.RDR.LINK/AAT020

Farewell to FIRE JUICE

Despite the need for cars to remain in good condition, ignoring the warning lights and cutting back on servicing are worrying trends. The consequences are well documented with cars fitted with a DPF.

Motorists heading to their nearest retailer to add a bottle of cheap stuff (or fire juice, as Darren refers to it) when the DPF warning light comes on and, using cheap-as-chips DPF refill fluids could find themselves having to fork out for a new DPF.

Garages also have a crucial part to play with the additives they recommend to customers because as Darren says: “Out of every 10 DPF assessments I undertake usually six to seven are damaged beyond repair. The main issue is a lack of understanding from the customer but also from other garages. There’s widespread use of fire juice additives, incorrect cleaning techniques and mechanics simply hitting the forced regen button on the scan tool, hoping for the best.”

Recommending additives

So, when it comes to using and recommending DPF additives, where does the professional motor mechanic stand? Recent research from Castrol indicated the importance of technicians in steering the discussion towards using high quality

products. Interestingly, this research revealed that motorists are happy to pay more for the additives mechanics use because they trust their expertise, highlighting the importance of choosing your additives based on credentials.

“Periodically the DPF will enter a regeneration ‘cleaning’ phase where the temperature in the filter is artificially elevated to burn off the particles thereby reducing the filter’s ‘soot’ load,” says Mike Schlup from Kalimex. “For this to happen the vehicle must be driven for a minimum distance, at high revs on the motorway or dual carriageway. The regeneration cycle must complete.

The reality? Many diesel vehicles are driven in environments where these higher temperatures are never achieved. The particle load in the DPF continues to rise without ever being burnt off. This can result in complete blockage of the filter requiring a professional clean. This is where DPF cleaning additives can help by introducing a catalyst into the filter that helps burn off the particles, even if the vehicle is not driven optimally.

“However, not all DPF additives are the same. There are significant differences depending on the type of catalyst used as the base ingredient” he continues.

“Ferrocene, or iron, is a commonly used

Customers think that they can cure their vehicle’s ills with a bottle of bright stuff from the supermarket, well JLM and the DPF Doctor, Darren Darling both have one message: think again!

catalyst which assists particle burn by artificially increasing the temperature in the DPF. Although achieving the overall aim of reducing the particulate load in the filter the downside is that the elevated temperatures of over 800 degrees Celsius risk irreversible damage to the DPF core, particularly with additive overuse. Iron-based catalysts also result in increased levels of ash deposits which can only be removed with an off vehicle physical clean of the DPF.”

“The alternative to iron is to use products with cerium and platinum. These precious metals help carbon deposits in the DPF burn off at a lower temperature, around 400 degrees Celsius. This not only helps protect and extend the life of the DPF core, but it also produces less ash, again extending DPF life. The DPF cleaning additives produced by JLM Lubricants are based on platinum and cerium. They cost a little more than iron-based additives, but the long-term benefits are huge, especially considering the cost of a new DPF.”

Cheap-as-chips

“We’ve seen an increase in problems caused by inferior quality DPF fluids due to little or no active ingredients,” says Darren Darling.

“By data logging cars during regeneration, we’ve noticed abnormal behaviour. DPF additive fluid is a fuel borne catalyst used on numerous vehicles including Peugeot, Citroen, Toyota, VW, Ford, and Volvo to lower the burn temperature of soot in the exhaust. In turn this reduces the timescale necessary for successful DPF regeneration.”

He continues “Without the correct amount of active ingredients (FBC) in the DPF fluid, the DPF system cannot function correctly, leading to premature blocking of the DPF, increased MPG and in some cases a damaged DPF. As DPF specialists we only use products that either meet or exceed OE spec. JLM Lubricants’ DPF refill fluid is the only product in our workshop.”

According to Gilbert Groot, JLM founder and CEO, “The market is flooded with cheap (DPF refill fluid) products which upon stringent, independent third-party testing demonstrate that the active ingredients are in

such a small quantity they do nothing to aid the regeneration of the DPF. In fact, long term use of these products can cause the DPF to become damaged beyond repair. They lull the mechanic and the motorist into believing they’ve done the right thing topping up with them. Our DPF refill fluid contains the highest percentage possible of active ingredients.”

A final word

We end with this comment from leading #CarTechJourno Rob Marshall: “Cutting corners with a sub-standard top up fluid is virtually as bad as disabling the entire emissions’ control system. The DPF Management system will try to compensate with more frequent active regenerations, but this will harm not just fuel economy but also the DPF. The resultant increase in lubricant contamination could even cause permanent turbocharger and engine damage. With DPF refills, it’s either right, or wrong, with no middle ground.”

“The DPF cleaning additives produced by JLM Lubricants are based on platinum and cerium.”

Tune in to the PMM podcast to find out more about what diagnostic solutions are available by using the QR code below

Seeing DIAGNOSTICS inaction

The new enhancement makes Autodata the industry's first ondemand multi-content platform of its kind, the company claims.

Jonathan Sampson, sales and product director at Autodata, spoke about the company’s history: “Since 1972, Autodata has supported the global aftermarket with upto-date, expert OEM technical information in a standardised, accessible format. Over the last half-century, we have driven the move from paper manuals to a cloud-based platform that almost 100,000 customers use today. We are proud to cover up to 99 per cent of cars on the road in key markets.

“Thanks to our modern approach to helping workshops, we have been able to provide 24/7 on-site technical support and full expert training in one service to our customers. We understand that workshop technicians require continual help, not only with learning how to deal with new technology but providing the basics that can often be forgotten if not used.”

Training courses

Autodata’s bite-sized training courses are delivered by experts from around the world and provide on-site training across different subjects when the technician needs it, at their convenience. Autodata now offers unlimited access to hundreds of high-quality technical training videos, covering topics from electrical and mechanical fundamentals to diagnostics and emerging technologies such as plug-in hybrids, electric vehicles, and advanced driver assistance systems.

Autodata’s senior product manager Salim Arkadan added: “As the industry has

evolved, Autodata has maintained its focus and commitment to aftermarket innovation. Now, in our 50th year, we are enhancing Autodata in a way that will futureproof the working practices of repair shops all around the world. Our reimagined solution will not only improve workshop operations today but help prepare vehicle repairers for the opportunities of tomorrow.”

Autodata’s latest iteration makes it even easier for workshops to develop in-house knowledge and keep skills up-to-date. Developed with an understanding of industry-wide skills and worker shortages, the platform builds confidence and credibility with technicians, providing a valuable tool for alleviating difficulties in recruitment and retention.

Autodata, a Solera company, is celebrating its 50th anniversary with the release of 350 training videos to its existing repair library.

LOOKING FOR A NEW WAY TO LEARN ABOUT DIAGNOSTICS?

“As the industry has evolved, Autodata has maintained its focus and commitment to aftermarket innovation.”

Salim Arkadan

Remote CONTROL

Dave Richards, Managing Director at Launch Tech UK answers.

Remote vehicle diagnostics is becoming an increasingly valuable tool in helping to improve workshop efficiency, as modern technologies can present complex and challenging faults, that are often resolved by control unit updates. Access to OEM data and software updates with a reliable partner is a sound business decision.

The main benefits of remote diagnostics for motorists include a reduced period without their vehicle as complex issues can be identified and resolved quickly. Using a helping hand from a brand specialist at the Launch Remote service and safe in the knowledge that their vehicle has been expertly updated using the latest OEM software.

For a workshop, the benefits of remote diagnostics include non-running vehicles that can remain in the workshop while being programmed/diagnosed, no inconvenient and costly transportation of the vehicle to another service provider. Also, it frees technicians for more familiar jobs, no costly training on multiple diagnostic tools and all jobs are kept in-house.

Furthermore, as manufacturers move towards secure access gateways, with remote diagnostics there is no need to buy licences or tokens for infrequently seen brands. The most up-to-date software is always used.

Expertise matters in the world of vehicle diagnostics and Launch Tech UK’s high-end professional diagnostic tools encompass years of aftermarket understanding, innovation and research.

Launch Tech UK’s X-431 euro tab III and PRO 5 link feature the super remote diagnostics solution, SmartLink, a new development that allows a technician to call on a remote service provider, who, using a SmartLink interface, will connect to the vehicle remotely and use their in-depth experience, and expertise of OEM and aftermarket diagnostic tools to carry out almost any diagnostic or programming function, on any vehicle.

With super remote diagnosis, most diagnostic functions are possible, significantly reducing the need for technicians to purchase additional diagnostic tools or outsource diagnostic issues, meaning the vehicle can be fixed faster. Access to the Launch SmartLink service platform is either paid for annually by subscription or pay-asyou-go and an access fee.

Covering both passenger car and commercial vehicle diagnostics, this advanced interface supports multiple communication and diagnostic protocols, including DOIP, CAN FD, J2534/1/2, D-PDU, RP-1210/C, 5GHz Wi-Fi, Ethernet, and USB 2.0.

PRO 5 Link’s intelligent diagnostics automatically identifies the vehicle through the VIN. Over 70 car brands are covered, all with in-depth module information.

More than 15 reset and special functions are included with the PRO5 link. Software and fault codes can also be resolved using the Launch CarSet database, powered by Haynes Pro. Using guided diagnostics and technical information, the technician is easily able to resolve the fault issue, saving time, completing the job faster and improving diagnostic efficiency.

How might remote diagnostics be a good business decision for a workshop unwilling to specialise in only one manufacturer?

“The main benefits of remote diagnostics for motorists include a reduced period without their vehicle as complex issues can be identified and resolved quickly.”

ADAS dynamic calibrations are also included, while static calibrations are covered with the purchase of the ADAS PRO and ADAS mobile calibration frames.

The PRO 5 Link tablet uses the most upto-date Android OS 9.1 system, and includes a 10.1-inch display, 4GB RAM and 64GB memory (expandable by up to 32GB with a micro-SD card). The 1.8GHz processor allows for quick analysis of information, giving the technician the data, they need without lag.

The PRO 5 link comes with a two-year warranty, two-year software package with daily one-click software updates and a oneyear subscription to the Launch CarSet electronics database module.

Intelligent diagnostics

Launch Tech’s X-431 Euro Tab III also uses the Android 9.0 operating system and builds on the highly regarded Launch diagnostic technology, offering worldwide vehicle coverage, powerful diagnostics, and numerous special functions.

Featuring its own 4.0-inch screen, the SmartLink C communicates directly with a vehicle for local diagnosis and remotely for Launch Super Remote Diagnosis (SRD).

The VCI is also compatible with diagnosis over the Internet protocol (DOIP), CAN FD, (flexible data-rate), and as a pass-thru device communicating by J2534, D-PDU and RP1210 protocols.

Offering intelligent diagnostics for more than 100 car brands, the new tool also offers topology mapping to provide visual checking on DTCs and all the system’s communication statuses.

The Euro Tab III has 33 service and reset functions, and features Launch CarSet electronic database powered by Haynes PRO; Launch guided diagnosis function; Optional ADAS calibration function and advanced coding and programming function.

Its 2.4GHz and 5GHz dual band communication ensures a quick and stable connection and its built-in repair information and training video modules help to track and fix issues fast.

The Launch professional database is fully integrated into the diagnostic software. This will take technicians directly from the DTC to a step-by-step testing routine, leading to the fault code solution.

This product also comes complete with the Launch O2-1 four-channel oscilloscope and Launch TSGUN and four TPMS sensors. The TS Gun will read all sensor information, programme Launch sensors, and diagnose TPMS fault codes.

The handset features a super-size 13.3-inch, 1920x1080 IPS display and 8GB of on-board memory. The tablet is protected by a high impact silicone rubber housing with corner reinforcements, a carry handle, palm brace and a dampened multi position rear stand.

The X-431 Euro Tab III offers two years’ worth of software updates as standard.

“The tablet is protected by a high impact silicone rubber housing with corner reinforcements, a carry handle, palm brace and a dampened multi position rear stand.”

Q&A

PMM interviews Pico’s

Steve Smith

I asked in a recent diagnostics round up, whether diagnostics has a future in the context of e-mobility. Do you think a lack of emissions and a simplified powertrain will result in less diagnostic issues?

This has come up time and again and, in fact, we are seeing the complete opposite. We work a lot with HEVRA [Hybrid & Electric Vehicle Repair Alliance] and we also have a section now in our forum specifically for EVs. They're out there and the problems are still there. EVs are machines at the end of the day and they will go wrong. You do need a diagnostic path to follow in order to diagnose the fault correctly. If you get it wrong, it's going to be very expensive – that's where your oscilloscope comes in. Measuring in parallel, in conjunction with the serial data, which will give you direction, will ultimately confirm and give you the objective data that you need to make a diagnosis.

So workshops can still expect to see a ‘healthy’ flow of EVs?

Yes, of course. They still have onboard systems that we're used to, things like ABS, power steering, networks, lighting issues, of course. You're not then going to see, things related to emissions – engine management, as we know it. You'll have new problems, however, like charging issues. So, a classic one is, “my vehicle fails to charge, or it's taking too long to charge”. We have a number of guided tests in our software that can help you diagnose these problems. There will also be isolation problems or resistance issues within motors. Earth bonding, there's another one that will give us issues, certainly as time goes by and they corrode. So you need a tool to be able to qualify and measure what your scan tool is presenting to you.

Why are oscilloscopes specifically necessary to EV diagnostics?

Having an oscilloscope gives technicians an upper hand because if information from the VM is not readily available, or tools aren't readily available, you can always measure components directly. You'll always be able to measure voltage and current. You'll always be able to correlate those with other events. For example, you operate a switch and you expect a response from an actuator. You can plot all that with the an oscilloscope such as the picoscope. So you could argue it takes more time, but what you will capture is conclusive and objective data.

Many readers will have had their scope for years, will they need to upgrade?

No, not really. If it's an automotive scope, it will work with the automotive software, which is free to download. Accessory wise, we now have BNC-plus, so new accessories that come out will contain BNC-plus style probes and connections, but we still continue to make BNC probes. For those who do choose to invest in the new scope with BNC-

“EVs are machines at the end of the day and they will go wrong...”

PMM’s Kieran Nee sits down with Pico Technology’s automotive application specialist Steve Smith to discuss the important role diagnostics plays in the modern workshop.

WHERE ELSE TO FIND PICO CONTENT?

■ Troubleshooter diagnostic content on PMM ’s website (WWW.RDR.LINK/AAT024 )

■ PMM ’s November podcast, sponsored by Pico (WWW.RDR.LINK/AAT025 )

plus, all your old probes, which are just BNC can still connect to the new scope.

Does Pico offer anything EV specific?

We have an EV kit, which is aimed predominantly at EV diagnosis as well as general diagnosis. Just because it's an EV kit doesn't mean it's tied to EV –but we've targeted the safety aspect. Of course, we provide additional current clamps in there for three phase windings. We have what we call a two-pole tester, which is a foolproof way of qualifying that there is no voltage in a vehicle. We have a differential probe in there as well for measuring high voltage.

If you're going to use this equipment, training and qualifications are paramount because working on live EVs requires a particular level of knowledge. An insulation meter is included in that kit as well for insulation measurements, which we are seeing is a reasonably common problem with EV vehicles.

Is battery diagnosis on the cards for the future?

That’s a great question. The complexity of the battery for one and the number of modules in there, that will require a number of connection points. The overall health of the battery, certainly the open circuit voltage of the battery, we can measure at this stage and maybe that’s a future development, something that we could look at and investigate. There are health checks already built into the software on the vehicle, which provide a battery health rating, just like you have on your mobile phone. As for the scope doing that or another component from Pico that could do that... Who knows what the future will bring?

KNOW YOUR PARTS

Bring a little warmth to winter

ith the days now shorter, good quality lighting becomes even more essential and with new technology bringing aboutopportunitiesfor both the garage and motorist, it’s important that technicians and garages embrace the latest developments in bulb technology and vehicle equipment to keep vehicles safe and roadworthy.

The automotive aftermarket has seen an increase in the demand for replacement Xenon HID bulbs. Ring stocks a full and comprehensive range, including the latest D3, D4 and D5 references, all E-marked and of OE matching quality. Ring recommends that Xenon HID bulbs are replaced every five years and in pairs, to maintain optimum light output.

The range

Upgrade product lines give an opportunity to retailers to upsell to a brighter headlight bulb instead of a standard bulb, and for garages to offer an additional service that generates more margin.

Xenon200 provides a colour temperature that is up to 3700K, giving a whiter look in the headlamp and onward reflections, providing the optimum visibility in all conditions. This is available in both H4 and H7 ECE bulb types.

The value-added product range from Ring is also relaunching with a new brand refresh, with the seven product lines, Xenon200, Xenon150, Xenon100, Xenon5000, Xenon4000, RallySport and SportzBlue, all hitting shelves

across garages with fully recyclable packaging.

As well as the importance of high-quality lighting delivery of optimum visibility in winter weather conditions, it’s important to keep stock of the equipment that keeps drivers moving. Flat batteries are one of the most common reasons for breakdowns in the UK, and the demands of the colder weather can make the problem worse. This means that technicians become even more reliant on battery chargers to power up vehicles, so stocking a range of high-quality products could prove essential to meet demand.

Ring Automotive has launched the SmartCharge Pro, a versatile, 30 A battery charger suitable for use across commercial

garages and workshops.

The 2.6 kilogram, 12/24 V-output compatible power supply rapidly recharges with variable rates of 5, 10, 20 and 30 amps, allowing technicians to charge batteries quickly. Featuring a large LCD screen and diagnostic modes to check for potential battery and alternator problems before charging, Ring’s portable charger is the latest product addition to its range and removes hassle when working on any vehicle.

Replacing IGNITION LEADS

Ignition leads, sometimes known as high-tension (HT) leads or spark plug wires, carry an electrical current from the ignition coil into the spark plugs, ultimately lighting the fuel and air within the combustion chamber of the engine.

Comprised of conductive material surrounded by a silicone jacket for protection, ignition leads sit close to the engine and must therefore be able to withstand dramatic temperature changes, caustic chemicals and high physical forces.

Why do ignition leads fail?

Ignition leads are made from durable, low resistance materials, and tested to withstand the harsh environment that they operate in.

Conductive materials in the leads will deteriorate, which in turn reduces the power able to reach the engine, compromising the ignition process. This is generally caused by wear and tear over time.

Leads can also be affected more in the winter months, as cold, damp conditions increase the stress on the components, along with water and salt. Oil, coolant, and fuel vapour can also cause oxidisation and corrosion in the connector contacts.

The main symptoms of a faulty lead include: an engine light appearing, reduced fuel efficiency, decrease in power, visible wear and tear to the cable, and misfiring.

Technology

Lead cores can vary depending on vehicle manufacturer and the age of the vehicle. The three technologies used are copper cores, used mainly by German manufacturers, wire wound (reactive), commonly found in French vehicles, Volvo and Saab, and finally resistive cores, favoured by British, Japanese and American manufacturers.

Copper core consists of copper wire with negligible resistance and double silicone

outer combined and boots, having an inbuilt resistance to generate the required suppression.

The complex nature of copper core componentry makes this technology more expensive than the other technology types available. This type of cable is predominantly used by German manufacturers.

Wire wound core cable is made up of a carbon-coated fibreglass core enclosed in stainless steel windings and double silicone outer jacket. Engineered to meet or exceed SAE specifications for radio frequency interference, suppression comes from a magnetic field created when current crosses the steel winding.

This type of cable is mainly used by French and Japanese vehicle manufacturers, as well as Saab and Volvo.

Resistive core cable contains a graphite coated fibreglass core, which is surrounded by a conductive latex coating and double silicone outer. This is the simplest and most robust of the cables used and works by providing resistance along the length of the cable.

This type of technology is typically used by American, British and Asian vehicle manufacturers.

Leads can be affected more in the winter months, as cold, damp conditions increase the stress on the components, along with water and salt.

SMP Europe is urging technicians to ensure they are replacing ignition leads this MOT season, as the cold, wet months can accelerate the deterioration of these parts.

Takingcontrolof HANDPROTECTION

Health and safety in garages and workshops is serious business. Mechanics are exposed to many risks throughout a workday –from manual handling injuries and slips, trips, falls, and even crushing, to burns, eye and respiratory conditions from toxic fumes or minute particles in the air.

However, one of the most common issues they face is occupational dermatitis with car repair workers being nearly 2.5 per cent times more likely to suffer hand dermatitis than office workers or the general population.

This is not altogether surprising as skin on the hands commonly takes the brunt of damage from working in automotive environments. Injuries from small cuts and scratches, contact with oils, grease, dust, paint, and an array of other substances can all take their toll, leaving skin sore and damaged.

Wearing gloves can be helpful, however their use may not always be possible or fully protective. Handwashing is, therefore, essential for technicians. Unfortunately, the options often available to them range from vigorous scrubbing with ordinary soap and water, to an array of hand cleaners laden with ingredients and chemicals that are equally as harsh as the ones they are attempting to remove. Both methods can damage skin and

cause occupational dermatitis, resulting in irritation, redness, cracking, and blistering.

This is not only painful but can also lower productivity at work. It can also present a further health problem: people with damaged skin are more likely to abandon handwashing practice altogether, for fear of aggravating their condition. This in turn, can lead to widespread illness across the workforce. As well as potentially spreading soils and stains to other surfaces, dirty hands can also pass on harmful germs, as they can persist on surfaces, even ones covered in other soils.

The tools for success

The good news is that the market has evolved and, today, there are specialist hand cleaners, which have been specifically designed to remove tougher dirt and grime, without irritating skin.

Rather than applying excessive chemicals onto existing soils, the latest products use plant-based scrubbers to remove medium and heavy-duty soils, such as grease, carbon black, caulk, graphite, adhesive, paint, sealant, and tar with minimum fuss. They are formulated to maintain skin health too. Look for products that are hypoallergenic, pH neutral and enriched with moisturising agents.

Supplying products that offer a positive user experience is the first step to building compliance and second is ensuring that they

Wakefield, Managing Director UK & Ireland, GOJO Industries-Europe Ltd. provides guidance on how to clean (and care for) workers' hands to boost hand hygiene compliance.

are readily available when they are needed. In addition to housing product in robust, durable dispensers, supplying hand cleaners in different formats can help drive positive behaviour.

Versatile wipes, like the new GOJO hand and surface scrubbing wipes, can prove a quick and handy solution in garages and workshops. Offering the ultimate in convenience, they remove heavy dirt and grime from hands, arms, tools and objects, materials, and surfaces, quickly and effectively – and without the need for water.

As well as minimising the risk of dermatitis and skin irritation, practising good hygiene with specialist, skin-kind hand cleaners, boosts the overall health and wellbeing of the entire workforce. Therefore, taking steps to protect workers’ hands, the most valuable tools of their trade, benefits everybody –lower absenteeism and greater productivity for businesses, and for mechanics, long, fruitful careers, free from pain or irritation.

Chris

In need of a refuel?

WORDWHEEL

How many words of four letters or more can you make from the letters provided? You have to use the central letter in each word, and there is one nine-letter word that can be made from every letter in the wheel. See how many you can get! Here’s what you should aim for: 18 four-letter words, 14 five-letter words, 7 six-letter words, 5 sevenletter words, 2 eight-letter words and 1 nine-letter word. Good Luck!

FIND THE LINK...

This month’s quiz is a little different – the answer to each question is linked. Try and see if you can figure out the connection!

● Antonio and Shylock are characters in which Shakespeare play?

● Which Footballer broke his neck in 1999 and played in the FA cup final in 2000?

● Which Billy Joel song features the lyrics “Slow down you crazy child, you’re so ambitious for a juvenile?”

Which small green vegetable is most commonly found in a Christmas dinner?

The role of Legolas in the Lord of the Ring films was played by which actor?

What type of shoe would a festival goer expecting rain wear?

Which football club would you associate with Anfield?

The songs “All that Jazz” and “Cell Block Tango” feature in what musical?

Which subcompact car manufactured by Kia since 1999 is now on its fourth generation? What links all of the answers together?

GARAGEGAGS

Fancy a crack at a joke?

Send in your (clean) attempts to fcoleman@hamerville.co.uk

Why is my car engine humming?

it doesn’t know the words!

Get on the EV bandwagon –technicians need to claim their IMI TechSafe recognition

The uplift in adoption of electric vehicles is great news. But to help accelerate the switch even further, it’s crucial the sector gives motorists the confidence that they will be able to find a technician who has all the right skills to safely work on their electric vehicle. IMI TechSafe is the way to do this.

Certification of EV competence

The IMI worked in close consultation with every part of the sector to create the IMI TechSafe standards, which provide the training frameworks to ensure that technicians can work safely on electrical systems in every permutation of hybrid, electric and ADAS vehicles. Those achieving IMI TechSafe recognition have the skills to ensure that they can work on these complex automotive technologies safely.

And that’s an important career boost. IMI TechSafe recognition gives technicians the ability to easily demonstrate that they’re fully qualified to be working on electric vehicles and vehicles with ADAS technologies.

IMI TechSafe also gives technicians an easy way to certify their EV or ADAS competence on the IMI Professional Register so that motorists can find them.

Get qualified… and registered If you have already completed your IMI TechSafe qualification or accreditation, make sure you have recorded this on the IMI Professional Register.

You can also tap into the IMI TechSafe toolkit of marketing materials to help you promote your skills in the working environment and more widely to your local marketplace, from iron on badges to promotional banners and posters.

To find out more about claiming your IMI TechSafe recognition visit www.rdr.link/ AAT031

The

Stealing the show

The PMM team were run off their collective feet this month as our Mechanex trade exhibition returned for another smash hit success. Numbers were up on last year and everywhere we looked, conversations were being had and deals being shaken on – exactly what we like to see! But it wasn’t all business, of course; this year’s seminar programme was busier than ever, and PMM ’s favourite

automotive authors Tom Denton and Hayley Pells were on hand to host the two days and keep things running smoothly. In fine tradition, the editor’s car broke down after the show, resulting in a rather panicked call to the hosts! One thing we heard over and over again at the show was how good it was to be able to get out of the workshop again and be able to ask some face-to-face questions about the latest products. There’s no replacement, it seems, for the hands on experience.

Out and About withPMM

What has the PMM team been up to recently?

On the Road

Hot on the heels of Mechanex, we headed off to the Classic Motor Show. Besides gawping at the vintage drives, we did some research for our NEW classic car feature, coming later this year. We managed to get abroad recently, heading over to Rastatt in south-west Germany to visit TI Fluids – a manufacturer specialising in systems for liquids of all kinds. Back home again, we were treated to a tour of the SMP Europe facilities, where we learnt about the huge amount of research and testing which goes into every catalytic converter.

Our seminar speakers coming together at the end of the day for a panel discussion.

UK AFCAR’s Neil Pattemore giving his presentation at the well-attended seminar stand.

Some Mechanex attendees having a look inside a bonnet of an EV!

The seminar stand at Mechanex was very busy this year, as you can see the crowd was eager and interested in the presentations from multiple industry specialists.

Lucas Oil stand featured a gaming racing competition, the fastest lap winning a coveted Lucas Oil trophy.

A very gleeful PMM Editor, Kieran Nee, pictured at the Classic Motor SHow at the NEC in Birmingham. Sister magazine PMF Editor Tom Henman discussing heavy metals with SMP Europe’s Mark Bilnston

If you’re in the unfortunate position of not having a paper copy of PMM to hand, our website is a fantastic place to read an array of technical articles and business tips. It’s especially handy to stay on top of the latest industry news as online is not limited to the magazine’s monthly publishing schedule. The PMM website is also a great place to listen to our monthly podcast (WWW.RDR.LINK/AAT032), the most recent episode covering all things diagnostics. PMM’s News and Products Editor, Freya Coleman,looks back at the most popular articles on the website from the past month.

can unblock the soot without having to remove the filter. To find out how to use the kit, make sure to join the many other readers of this online article and follow the link below.

WWW.RDR.LINK/AAT034

Timing belt

Starting off the list of this month’s most popular online articles is a belt focus from Dayco who highlight the importance of regular maintenance in line with the VM’s scheduled service intervals and other tips on dealing with belt in oil engines. Such as on the Ford’s EcoBoost ‘Fox’ engines. Who better than the company that pioneered the belt in oil innovation on behalf of vehicle manufacturers such as Ford and VW?

WWW.RDR.LINK/AAT033

Clogged DPFs

Up next is Liqui Moly, investigating the common problem of clogged DPFs by using their DPF cleaning kit. When the DPF filter clogs, the car goes into limp home mode or can stop completely, but this cleaning kit

Short journey oil build up

We recently received a question from a reader: “Do you need to change oil more frequently if you make regular, short journeys?” and Castrol is here to answer that in this next trending online article. The short answer? Multiple short journeys can cause sludge and deposits to build-up within the components. They also delve into what workshops can offer customers to help, such as Castrol’s engine shampoo.

WWW.RDR.LINK/AAT035

New tools

After recently launching several new lines in their vehicle service and hand tool ranges, Sealey couldn’t wait to share the news with PMM readers –and you were more than happy to read all about them! For example, the new house clip removal tool set which includes a space saver hose clip plier, a swivel clic-R type plier, multipurpose hose clamp plier, remote action flexi clamp plier, hose clamp interchangeable head plier, hose clamp compressor and ear type CV boot/hose clip plier.

WWW.RDR.LINK/AAT036

Shock absorber tips

Rounding off this month’s top articles based on online readership is a guide from KYB on how to replace the front shock absorbers on the following vehicles: Renault Trafic II; Vauxhall Vivaro; and Nissan Primastar, each from 2001 onwards. This comprehensive step-by-step guide is accompanied by helpful images.

WWW.RDR.LINK/AAT037

The best things in life are free...

Kärcher are giving away one of their HD 5/11 P car and home high pressure cleaners that offer quality performance in a portable package. With its compact and light weight design and built-in carry handle, the HD 5/11 is ideal for workshop environments where the highpressure cleaner may need to be moved from place to place, maximising cleaning different vehicles and the workshop facility itself.

Featuring Kärcher’s signature EASY!Force high-pressure gun, users can clean for longer without getting tired. The design makes cleaning fatigue-free by eliminating the need to hold on to a trigger for long periods. Instead, the innovative and practical trigger gun is activated by the recoil force of the water jet pressing the trigger into the palm, preventing hand and finger strain and in turn

muscle cramps, enabling continuous operation.

The HD 5/11 P car and home is the ideal solution for workshop managers looking for a dual solution to tackle dirt build-up in the workshop and for car cleaning. Its ergonomic design and robust construction make it wellsuited for a busy working environment whilst its compact shape means it can be easily stored without creating a trip hazard. So make sure to click the link above to enter!

These Laser Tools

Racing beanie hats feature a removable, USB charged lamps that have three intensity levels with the brightest being 120 lumens. The working time is 24 minutes on low, 180 on medium and 90 minutes on high with a charging time of only 90 minutes. The lamp size is 65 x 50 x 15m. With workshops getting both darker and colder, this hat would be a good addition to any current workwear you own, so this giveaway is well worth entering!

BATTERY MAINTENANCE

GYS’ Starter Charger

PMM takes a closer look at the new starter charger from GYS: The Startflash 120.24.

Battery support

Technological advances

As technology in vehicles advances, so must the maintenance tools used by technicians in workshops. Battery chargers are just one example of vehicle maintenance equipment that has had to adapt to continue to meet vehicle manufacturers’ constantly changing technological specifications.

The GYS Startflash 120.24 is able to provide a stabilised power supply up to 120 A on vehicles during diagnostics. It also offers what the company descibes as the latest in connected technology. Startflash therefore is equipped with advanced connectivity with both USB and SMC connections, allowing it to be connected to a printer, keyboard or scanner. Full records of the charge can be recorded, exported and printed. It can also be customised with a simple- to-use on-line configurator.

More compact Startflash is a starter-charger which uses advanced inverter technology, offering enhanced practicality and performance advantages. Much smaller and lighter than counterparts, it remains powerful and allows many other functions to be incorporated. Easy to use, the starter charger has a new intuitive user interface that is simple to set up and provides quick and smooth navigation.

Safe charging

As a powerful and advanced battery charger, it can be used to safely charge all battery types: lead-acid, lithium and AGM-EFB. Another advantage of the inverter technology is that it is energyefficient. It is equipped with multiple safeguards, offering high levels of safety for technicians working on the latest vehicles, with protection against short-circuits, reverse polarity and overloads. It also has an anti-spark system and temperature sensors to prevent overheating.

■ MAGNETIC PICK-UP TOOL

This magnetic pick-up tool from Laser Tools (part number 7026) has a 300 mm length but features a very narrow shaft diameter of just 4 mm, which makes it ideal for retrieving those metal nuts, bolts, screws and other metal pieces that have found their way into areas otherwise inaccessible. If you’ve had to drill out a seized glow plug, this pick-up tool is narrow enough to be inserted into the glow-plug aperture to retrieve any metal swarf or broken glow-plug debris. The soft grip handle provides comfort and control over the movement of the pick-up tool. The flexible shaft can be easily formed into any shape that will assist in locating the dropped item and it will hold this shape as you work.

WWW.RDR.LINK/AAT040

■ DIAGNOSTIC TOOL

The Euro Expert from Thinkcar UK is the latest in their range, said to come with everything needed to read and diagnose the modern vehicle. It currently covers online programming on 15 popular brands, including Mercedes, VW, Audi, Skoda and Nissan, allowing errors in software to be easily solved without OE equipment. Built into the three in one VCI, the company has a two-channel wireless oscilloscope and a graphing multimeter. This is said to allow fast signal tests on various sensors. Alongside the scope and meter, the Euro Expert has a TPMS activation tool included, allowing the testing and programming of TPMS sensors. Supplied with four universal sensors, these are good to hold in stock without the need for OEM valves.

WWW.RDR.LINK/AAT042

■ OPTICAL SENSOR KIT

Pico Technology has launched the PQ316 PicoBNC+ optical sensor kit, featuring the TA497 PicoBNC+ optical sensor. This kit provides users with the means to capture rotational speed reference signals for noise, vibration, and harshness (NVH) balancing applications with all the ease-of-use benefits provided by PicoBNC+ smart interface technology. The company’s NVH kits reveal vibrations related to engine (RPM), propshaft, and road speed that can be caused by imbalance of rotating components, or other factors. The kit can be partnered with an NVH kit and a PicoBNC+ automotive picoscope to help users detect propshaft (drive shaft) vibrations. The optical sensor kit can also support speed measurement of other rotating items.

WWW.RDR.LINK/AAT041

■ SMART CHARGER

Ring Automotive has launched the new 100A SmartCharge Pro (RSCP10024), a smart charger, battery maintainer and analyser suitable for intensive workshop and showroom use. The unit provides 100A of continuous charge for 12V batteries and 80A for 24V battery support during diagnostics or data upload work, and can be used as an intensive power supply, rapidly recharging batteries in minutes. It features a colour LCD screen for visibility in workshop settings, and diagnostic modes to check for potential battery and alternator problems before charging. Compatible with all start-stop alternators, the 6.9 kilogram, 12/24V-output power supply rapidly recharges with variable amperage rates of five, 10, 30, 50, 60 and 100 amps on 12V power, and up to 80 amps on 24V power, allowing technicians to set the specific charge required for different battery types.

WWW.RDR.LINK/AAT043

■ EXHAUSTS

The Klarius Products range offers everything needed for an exhaust repair, including support for the Citroën Berlingo 1.5. In the past month, the company has added 12 new parts to its range to join over 11,000 references already available for next morning UK delivery. The expanded offering also includes complete exhaust systems for the 2014-2019 Mitsubishi L200 2.4, Ford C-Max MKII (2015 onwards), Toyota Rav4 2.0 D4D manufactured from 2012, Fiat 500X models from 2014, Renault Trafic and Vauxhall Vivaro 1.6 2014 onwards, along with many more. In addition to these exhausts, a ready to fit diesel particulate filter (DPF) for the Nissan NV200 1.5DCI from 2010 onwards has also been added.

WWW.RDR.LINK/AAT044

■ PRODUCT CATALOGUE

NightSearcher have launched an upgraded product catalogue in time for 2023, displaying their lighting technology and rechargeable and portable LED lighting solutions. Highlights include the Kanga Star Range, featuring three work lights designed to operate from the leading power tool batteries and the Nova Star; a highly adaptable work light featuring five lighting modes, an adjustable kickstand and a magnetic base. Also featured is the iSpectorMini, a fold-flat inspection light that features three separate LED lamps that can be orientated in any direction to best light up your workspace – all designed to fit in your pocket.

WWW.RDR.LINK/AAT046

■ ALL-SEASON EV TYRE

Apollo Tyres has confirmed that the new Vredestein Quatrac Pro EV, which will become Europe’s first dedicated all-season EV tyre and will debut a range of advanced design features and materials. Developed specifically for year-round use by battery electric vehicles and hybrids, the tyre has been created to deliver greater driving range while providing superior levels of grip and traction in all conditions –including ice and snow. The new EV tyre is said to deliver on levels of grip, facilitate increased driving range thanks to its lower rolling resistance and lighter construction, has a lower environmental impact, produces less noise, delivers a quieter and more comfortable ride, and reduces braking distances.

WWW.RDR.LINK/AAT045

■ TIMING BELT KITS

Automotive aftermarket supplier First Line provides the independent aftermarket with an original equipment (OE) specification range of timing belt kits with water pumps. The range of timing belt kits are supplied with the relevant water pump, pulleys, tensioners, and all fixing components necessary for a complete and efficient installation as standard, providing total peace of mind. The range consists of more than 40 references, which cover over 3,000 vehicle applications, including many popular manufacturers such as Citroën, Fiat, Ford, Mazda, Mercedes, Nissan, Renault, Seat, Toyota, Vauxhall/Opel and Volvo.

WWW.RDR.LINK/AAT047

Here is a useful summary of all the adverts that appear in this issue of Professional Motor Mechanic Each is listed with its page number and a direct URL that will get you straight to the relevant online information

ACTronics ..................................................................(page 51) www.rdr.link/AAT100

Autoelectro..................................................................(page 57) www.rdr.link/AAT101

Clarios ........................................................................(page 54) www.rdr.link/AAT102

Contitech ....................................................................(page 27) www.rdr.link/AAT103

Febi ..............................................................................(page 4) www.rdr.link/AAT104

Jack Sealey..................................................................(page 25) www.rdr.link/AAT105

KYB UK ....................................................................(page 43) www.rdr.link/AAT106

Liqui-Moly ................................................................(page 38) www.rdr.link/AAT107

MAM Software ..........................................................(page 29) www.rdr.link/AAT108

Mann & Hummel..........................................................(page 9) www.rdr.link/AAT109

Maverick Diagnostics ................................................(page 12) www.rdr.link/AAT110

Meyle ..........................................................................(page 10) www.rdr.link/AAT111

NTN-SNR ..................................................................(page 19) www.rdr.link/AAT112

Opus IVS ....................................................................(page 48) www.rdr.link/AAT113

Pico Technology ........................................................(page 46) www.rdr.link/AAT114

PMM Podcast..............................................................(page 20) www.rdr.link/AAT115

Ring Automotive ........................................................(page 57) www.rdr.link/AAT116

Schaeffler..............................................................(page 2/IFC) www.rdr.link/AAT117

SP Diagnostics ............................................................(page 63) www.rdr.link/AAT118

Straightset ..........................................................(page 68/OBC) www.rdr.link/AAT119

TotalEnergies..............................................................(page 45) www.rdr.link/AAT120

Traction Charger ........................................................(page 41) www.rdr.link/AAT121

UP TO DATE WITH PMM