Professional Heating & Plumbing Installer January/February 2025

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The hybrid approach

As we look to reduce our impact on climate change and move away from fossil fuels, the long-term future of the gas and oil boiler has been brought into question. Heating systems powered by electricity are on the rise.

So far, Air Source Heat Pumps (ASHP) appear to have taken the lead. A variety of solutions are now in the market with a growing range of training options available to engineers wishing to find out more about the technology. Government has provided incentives to consumers to make the shift – up to £7,500 is available to help with the cost of having an ASHP installed via the Boiler Upgrade Scheme (BUS).

It would appear, however, that consumers remain cautious about switching. Possibly because the up-front cost of an ASHP remains high. Also, perhaps, because of a lack of familiarity with this ‘new’ system, especially when compared to a technology that they have relied upon for many decades. It seems that at present, switching from a boiler to a heat pump may be too large a leap for many consumers.

Noting that progress toward a target of 600,000 Heat Pumps installed per year by 2028 “remains slow”, a recent report by Gemserve, commissioned by Baxi, looks at how a hybrid system, one which combines the benefits of both a gas boiler and an ASHP, could be used to help move towards domestic heat decarbonisation in the UK.

The paper – Unlocking the Power of Heat Pumps with Hybrid Installations – includes the results of a consumer survey which asked if the ability to keep a gas boiler alongside a heat pump in a hybrid system would increase respondents’ interest in switching. A combined 41% stated either it would “greatly increase” or “increase somewhat” their likelihood of switching.

On carbon savings the report notes that a while a hybrid installation will not have as significant savings as a standalone ASHP, hybrids can offer, “52% lower carbon emissions than a standalone gas boiler and 72% lower emissions than an oil boiler.”

A further benefit highlighted is that hybrid systems can offer simpler installation with reduced disruption to households with a heat pump connected to an existing gas boiler, utilising existing radiators and pipework. The paper also noted that hybrids do not necessarily require space for hot water cylinders. To view the full report please www.rdr.link/pbk001

To help encourage the uptake of hybrid systems it is likely that government would need to alter some policy arrangements – such as adding hybrid systems to the BUS. Alongside others, this is one of the white paper’s recommendations.

With elements familiar to both consumers and installers, it is possible that in the right circumstances hybrid systems could become another solution in the drive towards decarbonisation of heat.

News

HELP HOMEOWNERS REDUCE ENERGY COSTS

New research from Resideo, the manufacturer of Honeywell Home heating controls, shows UK homeowners see heating controls as a critical way to tackle energy cost concerns – opening up opportunities for installers to add value and support their customers.

The survey investigating the energy attitudes of 1,000 homeowners and 100 installers in the UK revealed that a third (33%) of homeowners are ‘less likely’ or ‘much less likely’ to switch heating on because of energy cost worries. Over half (53%) of homeowners feel like they need more information or are unconfident about setting their heating controls correctly to get the best out of their system.

92% of installers have had more customer questions about how to get the best out of their heating controls.

Martin Wilson, Regional Director –North EMEA at Resideo commented: “Installers have a key role to play in providing the solutions to the challenges their customers are facing. They are on the heating control front line and can proactively provide guidance, recommending the most suitable heating controls and advising on how to optimise their energy management.”

Share your thoughts with us on the industry via Twitter (@PHPI), Facebook (@ProfessionalPlumber), or by emailing phpi@hamerville.co.uk

DAVIDBATEMAN-SMITH

NAMEDSKILLPLUMB UK CHAMPION

The SkillPLUMB 2024 UK Champion has been named as 19-year old David Bateman-Smith of South West College NI and Ashley McFarland Plumbing & Heating.

In what turned out to be an extremely close event, held at Oldham College as part of the WorldSkills UK National Finals, David was closely followed by three jointly tied second place competitors and another three joint third place competitors. Gold medal winner David had already competed in the 2023 SkillPLUMB final and received a Highly Commended mention; he returned this year to win the Northern Ireland heat and ultimately take the top spot at the UK final. Across two and a half days, competitors had to tackle a complex plumbing installation task and, in a first for this year, demonstrate low carbon knowledge in a new heat pump task developed in collaboration with Ideal Heating.

SkillPLUMB is organised by industry charity BPEC and is part of the WorldSkills UK competition framework. Neil Collishaw, CEO of BPEC, said: “This year at the final we saw an unprecedented standard of excellence, with competitors demonstrating remarkable skill and dedication. We are very proud of all eight SkillPLUMB finalists, they all performed superbly and are great role models and ambassadors for our industry.”

SkillPLUMB is open to plumbing apprentices and Level 2 or 3 plumbing students. Next year’s competition will open in March 2025. To find out more please www.rdr.link/pbk002

MCS LAUNCHES NEWHEAT LOAD CALCULATOR

MCS (Microgeneration Certification Scheme) has launched its new Heat Load Calculator tool for certified installers.

The new online tool has been designed to help MCS certified low-carbon heating installers complete a BS EN 12831-1: 2017 compliant heat load calculation, as required in the Heat Pump Design Standard (MIS 3005-D) and The Biomass Installation Standard (MIS 3004). Installers will be able to calculate room by room heat load calculations of a property, which is crucial for ensuring a heat pump or biomass system is sized correctly and meets the requirements of MCS Standards. Equipped with guidance prompts, pop-ups, and real-time support, the new online tool has been designed to streamline the process for installers. MCS says this will help to reduce errors and improve efficiency, giving installers more time to focus on delivering high-quality low-carbon heating installations for their customers.

To register for the Heat Load Calculator MCS certified installers can www.rdr.link/pbk003

NEW HEAT PUMP CONTROLS GUIDE

BEAMA and the Heat Pump Association (HPA) have collaborated to develop a new heating control guide for air water heat pump systems.

The guide aims to clarify how to interpret Approved Document Part L of the Building Regulations with regards to specifying single-zone or multi-zone systems.

Commenting on the creation of the guide, Jeremy Palmer, Chair of BEAMA’s Heating Controls Group said: “BEAMA has a solid track record of delivering high quality guidance and I am delighted that we have collaborated with the Heat Pump Association to develop this much sought after heat pump controls guide for our installer community. Members of both associations have responded to repeat enquiries about how to interpret Approved Document L of the Building Regulations for open zone and zoned heat pump systems, so it was a logical step to bring some clarity to what many have found to be a confusing compliance framework.”

To access the guide please www.rdr.link/pbk004

INSTANTOR INTRODUCES NEW DEMO VEHICLE

Instantor has introduced a brand new, dedicated training and demonstration vehicle. The Instantor Mobile Training Academy will be visiting trade counters and plumbing colleges in the UK and Ireland, to carry out training and product demonstrations on-site.

The mobile unit has been designed to provide a deeper understanding of Instantor press solutions and the Tucson Pumps portfolio. Visitors will witness making press joints first-hand in the dedicated demonstration area. Competency training will also be available with the opportunity for installers to receive ID cards that demonstrate their approved proficiency in press fitting Instantor products.

The vehicle also enables Instantor to perform health checks on Instantor Press Tools, ensuring that installers who already use the Instantor Press System can maintain their tools in the best condition.

Andy Burton, Divisional Marketing Manager - Heating & Plumbing Division, Sanbra Group, said: “The launch of our Mobile Training Academy is the latest milestone for Instantor and takes our commitment to supporting trade professionalsto a whole new level. Not only will the mobile academy showcase how our products can deliver significant time and cost savings, it will also provide the latest competency training for Instantor installers and ensure merchants can stock our products with the confidence that they will provide the best solutions for their customers.”

LOWCONSUMER CONFIDENCE IN ‘GREEN’ HEATING

New data has revealed that less than 10% of UK consumers are ‘very confident’ about the benefits green heating and insulation products can deliver.

The polling conducted by the Trust Alliance Group revealed the perceived price of green heating and insulation products is the biggest barrier to confidence currently, followed by the need for warranties/guaranties and the qualifications of installers.

While confidence may be low, awareness of some products is relatively high. When asked about which products they were aware of, solar panels (85%) and home insultation (80%) products were the most common for respondents. However, two thirds (65%) and over a half (52%) of people were not aware of biomass boilers and ground source heat pumps, respectively.

Another area cited as a confidence driver is regulation, with over a third of consumers stating they would feel more confident should a governing body be introduced.

Simon Palmer, Group CEO of Trust Alliance Group, said: “Increasing the uptake of green heating and insulation products in homes across the UK is an imperative task if we are to reach the government’s ambitious net-zero targets. Our recent research demonstrates the importance of education, engagement and regulation in providing consumers with trust and confidence in this growing sector.”

From left to right: Nigel Kay from NK Plumbing with Ideal Heating Area Sales Manager Liam Richardson shortly after finding the golden boiler

PLUMBER STRIKES GOLD WITH IDEAL HEATING

Sheffield-based plumber Nigel Kay has been named as the winner of Ideal Heating’s golden boiler giveaway – part of the company’s 5 million Logic boiler milestone celebration.

Nigel, who has been in the trade for nearly 40 years, came across the special boiler during a visit to his local supplier in Rotherham. Upon unboxing the Logic boiler, he was surprised to find the golden wrap, signifying it as the five-millionth Logic boiler.

Nigel said: “I’ve been working with Ideal products for years, and they’re always my go-to. When I opened the box and saw the golden wrapping, I couldn’t believe it! It’s not every day you find a golden boiler.”

The golden boiler giveaway was launched to celebrate the success of the Logic range. The milestone was also marked by Ideal’s five million celebration Heat & Greet tour, a UK trade roadshow that showcases the company’s solutions for installers.

CISTERMISER LAUNCHES DIRECT FLUSHING AWARENESS CAMPAIGN

Cistermiser, a provider of water and energy saving management solutions for commercial and public sector washrooms, has launched a new campaign to raise awareness of the benefits of Direct Flushing.

For facilities and building managers, the company says, adopting Direct Flushing can represent a major shift towards a more efficient, hygienic and cost-effective solution to water saving in washrooms, as it is suited for high-usage environments where water conservation and regulatory compliance are vital.

“With the UK facing a growing water crisis, where projections suggest that by 2050, nearly 5 billion extra litres of water will be needed daily to meet demand, something needs to be done. While a dripping tap can waste 5,500 litres a year; a leaking toilet can waste 400 litres a day. It is vital therefore, that water is managed and conserved effectively wherever possible – and Direct Flushing really works,” said Richard Braid, Cistermiser’s Managing Director.

For more information please www.rdr.link/pbk005

NEW WHITEPAPERONHYBRIDHEATING

A whitepaper exploring the policy landscape around hybrid heat pump systems has been launched. Baxi commissioned Gemserv to research and produce the report – ‘Unlocking the Power of Heat Pumps with Hybrid Installations’

The report explores how heat pumps could be deployed in hybrid configuration, alongside new or existing gas boilers. The paper highlights a series of policy recommendations designed to help accelerate heat decarbonisation. These include consideration for eligibility under the Boiler Upgrade Scheme, better representation of hybrid systems’ carbon saving benefits under the Clean Heat Market Mechanism and a rebalancing of electricity prices to help reduce running costs.

Jeff House, External Affairs and Policy Director at Baxi, explained: “Whilst heat pumps, whether deployed individually or at the heart of heat networks, will be one of the key mass market drivers of decarbonised heat, we have a responsibility to ensure a balanced and equitable transition in line with consumer needs. A hybrid system offers advantages as a transitional technology, not only in terms of overcoming some technical barriers to make them more cost effective in difficult to decarbonise homes, but also for energy system flexibility and resilience.”

To view the report please www.rdr.link/pbk006

GRANT UK PARTNERS WITHHEAT PUMP GO

Grant UK has partnered with the Heat Pump Go MCS Umbrella Scheme to offer its G1 Installers MCS certification on Aerona heat pump installations.

The partnership offers G1 Installers who are not MCS accredited themselves the option to provide its customers with an MCS certified Grant heat pump installation.

Heat Pump Go is an MCS Umbrella Scheme run by Abode Heat which helps installers to fulfil the requirements for achieving MCS certified installations.

“This partnership delivers many advantages to our installers,” commented Neil Sawers, Commercial Technical Manager at Grant UK. “It will not only allow G1 Installers to access additional business opportunities in the marketplace but it will also provide both installers and their customers with the peace of mind of an on-site customer handover with a member of Grant UK’s Field Service Engineers Team.”

HEATINGINSTALLERAWARDS APPOINTS NEW BOARD OFTRUSTEES

To mark its tenth anniversary, the Heating Installer Awards has appointed a brand-new Board of Trustees who will work alongside the organisers and sponsors to bring practical, technical and hands-on experience to the process.

The organisers say the move will ensure the Heating Installer Awards (HIA) remains grounded in the realities of the heating industry. The Board comprises five industry-acclaimed installers that have previously won national or category awards, or have been recommended by reputable industry bodies.

The 2024/25 Heating Installer Awards Trustees are, Phil Metcalf, Metcalf Cooling and Heating Services – National Winner 2020; Carl Ladd – Rising Star Winner 2021; Nick Irlam, Irlam UK – National and HVAC Winner 2024; Huw Jenkins, Thornhill Plumbing and Heating – Regional Winner 2019-2024; and Karen Matthews, Mayfly Group – CIPHE Member

To enter or find out more please www.rdr.link/pbk007

HIKOKIBATTERY OFFER

HiKOKI Power Tools is kicking off 2025 with an offer through which professional tradespeople can get hold of the company’s latest battery technology, for free.

From 6th January to 31st March 2025, customers who purchase select HiKOKI 36V Multi Volt cordless tools from approved UK/ROI dealers can get a free 36V/18V Multi Volt Tabless Li-Ion Battery (4.0Ah/8.0Ah). Featuring tabless cell technology, the company says its battery delivers up to 2,160 watts of power, 50% more than previous models, while full charging can occur in 40 minutes when paired with the UC36YSL2 charger. Claims must be submitted within 28 days of purchase. For full terms and conditions, visit HiKOKI’s official website.

REPORTHIGHLIGHTSNEEDED GROWTHINHEATPUMP WORKFORCE

A new report released by the Heat Pump Association (HPA) says the sector is on track to train the future heat pump installation workforce needed to accelerate the deployment of heat pumps in line with projected targets, but certainty and increased consumer demand are needed to encourage trained individuals to become active in the workforce.

The report ‘Projecting the Future Domestic Heat Pump Workforce’ outlines that to meet the previous Government’s target of 600,000 heat pump installations per year by 2028, over 41,000 full-time roles will be needed across the whole heat pump workforce, rising to 122,000 by 2035 to meet the target of 1.6 million heat pump installations per year. Commenting on the report, HPA Chief Executive Charlotte Lee said: “Today’s publication highlights the need for clarity and action from the Government to increase and sustain interest in heat pump training to meet the UK’s heat pump deployment targets.

“The availability and provision of courses are not the limiting factors in this instance; rather, there is a lack of confidence in the market and uncertainty about the heat pump deployment pipeline.

“Now is not the time for complacency. Although we have seen continued growth and interest in heat pump training, this momentum must continue.”

To read the HPA report in full: www.rdr.link/pbk008

Business Matters

PART 11: WRITEABUSINESS PLAN FOR 2025

Katie Hall, Marketing Manager for Fergus, looks at how to plan for a successful 2025.

To ensure your business is successful, it’s crucial to have a solid business plan in place. For those who are new to creating a business plan, think of it as your roadmap, guiding you through the various stages of your business.

First step

The ‘executive summary’ is the first section of your business plan, but it’s often written last. It provides a brief overview of your business and its goals. Consider it your elevator pitch. Next, add a description of your business including structure, ownership, history and market needs and a market analysis, which is absolutely crucial for your business. Another addition should be your services – what will you offer to meet these market demands? How will you price them? Think about your USP – what makes you different?

Marketing and financials

Financial projections are a critical part of your business plan so you need a marketing and sales strategy that outlines how you will attract and retain customers. This will provide a forecast of your business’s financial performance and should include projections on revenue, expenses, profit and loss and cashflow.

Funding

If you need funding to start or grow your business, this section is essential. It should include funding requirements, sources and use of funds: How will you use the funds? Be specific.

Tips

● Be Clear and Concise: Avoid jargon and keep your language simple.

● Be Realistic: Set achievable goals and realistic financial projections.

● Update Regularly: Your business plan should be a living document that you update regularly.

● Seek Feedback: Get feedback from trusted advisors or mentors.

For more free information and advice on running a successful trade business, as well as a free trial please www.rdr.link/pbk009

GOVERNMENTBOOSTS BOILERUPGRADE SCHEME

The Government has allocated additional funding to the Boiler Upgrade Scheme and reformed the Clean Heat Market Mechanism.

Continuing the rollout of its Warm Homes Plan, the UK government has recently made new announcements around the Boiler Upgrade Scheme (BUS) and the Clean Heat Market Mechanism (CHMM).

The new moves – made in late November 2024 – include allocating an additional £30 million for the Boiler Upgrade Scheme this financial year, while increasing the budget to £295 million for the next financial year. The Boiler Upgrade Scheme offers a £7,500 grant to help with the cost of installing an Air Source Heat Pump.

The government announced it will also consult on plans to increase energy efficiency standards for new boilers and heat pumps. In a further move designed to increase the uptake of Heat Pumps, it announced plans to remove the one-metre rule – the requirement that Heat Pumps are installed at least one metre from a property’s boundary. Rules will remain around listed buildings.

Clean Heat Market Mechanism

The Government will also look to alter the Clean Heat Market Mechanism (CHMM), with a reformed version being introduced on 1st April 2025.

The industry has broadly welcomed the moves. Charlotte Lee, Chief Executive of the Heat Pump Association said: “The package of measures announced by the Government today demonstrates their commitment to accelerating the decarbonisation of heat in the UK.

“We welcome the clarity provided on the long-anticipated Clean Heat Market Mechanism and the confirmation of additional funds for the BUS, both of which enable the sector to invest with

confidence. The changes to the Permitted Development Rights will help to streamline the heat pump installation process for installers and consumers and support an accelerated deployment of heat pumps over the coming years.”

Calling the news a “big win for households across the country,” Mike Foster, Chief Executive, Energy and Utilities Alliance, said: “Minister Fahnbulleh has constructively engaged with industry and British manufacturers, who have warmly welcomed this new approach. By working in partnership, we have an outcome which no longer unfairly penalises business and consumers.”

Planning changes

Welcoming the change to the one-metre

rule, Mark McManus, Managing Director, STIEBEL ELTRON UK said: “We welcome these changes that will help drive forward the adoption of heat pumps. The one metre rule in particular has been a thorn in the side of customers and installers and has on its own been a reason that many projects have been abandoned as it is often impossible to comply with UK homes built so closely together.”

Carl Arntzen, CEO of Worcester Bosch, said: “We welcome the announcements from DESNZ on the removal of some of the siting barriers for heat pumps and the extra funding being made available for the Boiler Upgrade Scheme. We are hopeful these measures will enable more homeowners to view heat pumps as a realistic heating alternative.

Charlotte Lee, Chief Executive of the Heat Pump Association, welcomed “the clarity provided on the long-anticipated Clean Heat Market Mechanism.”

“We’re also happy the minister has recognised the need to revise the CHMM and that further policy changes are required to increase heat pump demand and adoption in the UK.”

Henrik Hansen, Managing Director at Vaillant Group UK, said: “Today’s announcement represents a positive step forward addressing specific challenges felt by homeowners when considering the installation of a heat pump. By easing installation requirements, it addresses some of the barriers that have previously discouraged the adoption of this technology and shows what can be achieved by business and government working together.

“We welcome the boosted budget to the Boiler Upgrade Scheme allowing more homeowners to access funding when installing a heat pump. Additionally, we

We welcome the announcements from DESNZ on the removal of some of the siting barriers for heat pumps and the extra funding being made available for the Boiler Upgrade Scheme.
Carl Arntzen, CEO of Worcester Bosch

look forward to further announcements in support of the government’s Warm Homes Plan, to achieve the UK’s goal of reducing emissions and lowering the use of energy for households across the UK.”

A positive step

Calling the confirmation around the CHMM “a positive step,” Ian Rippin, CEO at MCS (Microgeneration Certification Scheme), said: “We look forward to continuing our work with the scheme to ensure that heat pump installations are to industry-recognised standards and are accurately recorded and reported. This is crucial in giving everyone confidence in the technology.

“Today’s announcement of changes to Permitted Development Rights are another welcome move that will support the deployment of heat pumps. We have worked to coordinate the industry’s responses and support with updates to tools and our standards, such as the MCS Planning Standard for Permitted Development Installations of Air Source Heat Pumps (MCS 020), to facilitate these changes.”

CAN AI HELP YOUR BUSINESS?

As a plumbing and heating engineer, you might think that generative AI, such as Chat GPT, is better suited to technology businesses rather than tradies. However, this is no longer the case. Generative AI can be accessed for free by everyone and offers valuable tools to help small businesses, from creating business plans and financial management to customer relations, marketing and more.

What is generative AI?

Generative AI is an experimental model that can create new content, such as text, images and audio. Using content that exists online, it uses deep learning algorithms to understand, summarise and predict text-based content, performing language-based tasks such as drafting business emails or picking out relevant information from long reports.

Use of generative AI is rapidly increasing, from university students to businesses. According to a recent poll, more than half of UK businesses claim to be piloting the use of generative AI and 75% expect it to help reduce costs and boost efficiency. By embracing free generative AI tools, plumbing and heating engineers can save time, enhance customer relationships and grow their business effectively.

Technical assistance

A recent project by Nesta explored how generative AI could be used to improve the quality of heat pump installations. During the trial, installers used a specially developed chatbot, Installer Pal, which supported installers to conducting surveys and address on-site technical issues. It provided instant access to essential support materials, saving time and acting as virtual mentor.

This research provides an interesting insight into the potential of generative AI for the building services engineering sector. However, we must ensure that tools are rigorously tested for accuracy, continuously updated and overseen by human experts to avoid over-reliance on automated advice.

Mark Krull, from Logic4training, provides guidance on how to embrace the benefits of AI while avoiding common pitfalls and maintaining human expertise.

Create business documents

Generative AI can help to structure and draft business documents, such as plans and risk assessments. While it cannot provide legal or certified documents, AI can outline key considerations, identify potential hazards and suggest control measures based on standard industry practices. It can also suggest business goals, strategies key performance indicators.

Keep in mind that generally, there are limitations to the knowledge of free versions, while paid versions may include additional capabilities, such as browsing, that enable access to real-time information. AI is great for building a framework, it then needs an expert eye to ensure that information is up to date, accurate and compliant.

Create content

A strong online presence is key for any plumbing and heating business.

Generative AI can help you to improve your online marketing strategy by suggesting areas for improvement, keywords for SEO and by generating engaging social media and website content.

It can suggest blog topics that would engage a specific target audience. Here are some provided by Chat GPT: ‘Top energy-efficiency heating solutions for modern homes’; ‘Common plumbing issues and how to prevent them’; and ‘How to choose the right boiler for your property’. It can also write blog posts, however, do be careful to make it your own and make sure you only ask AI to write about things you know – it cannot be trusted entirely and all facts must be checked by human eyes.

If browsing is enabled through a paid version of Chat GPT, it can even analyse your website and provide feedback on the design, content and useability.

Improve customer communication

Ask Chat GPT to draft a professional email responding to a certain message, or brain

dump your thoughts and ask for a suggested draft. It can create scripts for answering common customer enquiries, or precedent letters/emails to ensure a sleek response from the whole team. Some email services have AI built in that can classify your emails and automatically draft responses. You could even consider integrating an AI-driven chatbot into your website to answer FAQs, schedule appointments or provide 24/7 troubleshooting advice.

How to ‘talk’ to AI

To get the best out of AI, you need to effectively communicate your instructions. Chat GPT is not magic–themore information you provide, the more accurate and helpful the response will be. This is called ‘prompt engineering’. Here are some tips:

● Be specific Ask clear questions rather than vague requests and specify England or UK. For example, “How can I improve the local SEO for my plumbing business UK?” is more effective than simply asking for SEO tips.

● Who, what, why? Give some context to your request. If you are creating written content for your website or social media, explain who the target audience and the intended purpose of the article.

● Control the tone Specify the tone of voice and style you require, for example, formal or casual, thought leadership/expert or chatty/informal. You can also use examples to illustrate the style you require.

● Experiment Chat GPT from Open AI is one most of us are familiar with, however, there are other platforms, including Google Gemini and Claude AI which might suit you better.

For more information please www.rdr.link/pbk011

Hybrid

Darran Smith, Technical Manager at Alpha considers what happens to the UK’s extensive gas network in our low-carbon heat future. A managed transition is critical for network operators and households, so should we do more to support the hybrid option for a smooth changeover?

Heat decarbonisation is a critical element of the UK’s journey to Net Zero by 2050. We cannot achieve that goal unless the 85% of UK homes currently using gas boilers make the change to low-carbon alternatives.

Government grants, such as the Boiler Upgrade Scheme (BUS) in England and Wales, aim to encourage households to retrofit heat pumps, and legislation is in place to drive future homes towards this technology. To support the transition to renewable electricity, and the creation of a ‘green’ grid, the government is investing heavily in wind farms, solar and nuclear generation.

However, while all eyes are on the future of renewable generation and development of the electricity grid, we must consider the future of UK’s gas network. Measuring more than 280,000km, it creates a significant challenge. What do we do with a legacy of that scale?

The intention long-term is that the gas network will transition from carrying natural gas to hydrogen. The National Infrastructure Commission, which advises the government, supports a role for

hydrogen in the industrial sector, but advised the government not to back hydrogen for residential heating.

The result is that while some of the networkwill continue in its new hydrogen-delivery role,large parts of thegas network are likely to face a diminished future.

The gas network is an interconnected web. A single pipe delivers natural gas to many homes, businesses and public buildings. So, if one or two households along that pipe switch to electric-only heating and hot water, it doesn’t make much difference to the network. However, even if a small number of customers remain on the gas network, the pipes that supply them would need to remain.

Rising costs?

In addition, as gas customers switch to electric-only heating, they are removed from the gas network and stop paying the standing charge for gas. That reduces the funds available to maintain the network. Falling customer numbers and a requirement to maintain the network could lead to rising costs for those who remain connected.

Rising gas prices could encourage more people to switch to heat pumps. Yet this assumes an equal level of technical understanding and financial resources in all households, which smacks of unfairness. Again, it also assumes that all homes are suitable for heat pump-only systems, which they are not.

The UK is undertaking an energy revolution, and while the goal of achieving lower carbon emissions is laudable, households will be at the sharp end of uncertainty and shifting prices for at least the next decade. Faced with these problems, it seems sensible to have a range of solutions to hand. As engineers and installers, we know that a single technology is rarely the answer.

Hybrid approach

One solution is the smart hybrid heat pump approach. These systems leverage smart technology to optimise energy use, selecting the most cost-effective energy source — whether gas or electricity — on a minute-by-minute basis.

Another benefit of the hybrid approach is that keeping a gas boiler in the system means that homes with combi-boilers don’t have to find space for a hot water tank

This would help to smooth out future fluctuations in domestic energy prices for households, as the smart hybrid system automatically ensures the customer is using the cheapest fuel. For the government and gas network operators, it’s an approach that provides a way to phase down the network more smoothly and affordably.

Hybrid systems also make installation much easier, as it’s much more feasible to retain existing radiators (depending on the age of the system). This not only saves costs, but reduces disruption and makes the installation quicker, which also helps installers complete more projects.

Another benefit of the hybrid approach is that keeping a gas boiler in the system means that homes with combi-boilers don’t

have to find space for a hot water tank, which is often the case with a heat pump only approach. In addition, the gas boiler can help to meet heating needs in older homes that are harder to insulate to modern standards.

Hybrid heat pumps are not currently widely used in the UK, but they are across Europe. The Association of the European Heating Industry (EHI) describes hybrid heat pumps as: “A no-regret solution for the decarbonisation of buildings,” particularly for the existing building stock.

The EHI also notes that: “Depending on the design and operation, hybrid heat pumps can reduce gas consumption by 60% to 90% in comparison to a boiler alone.”

Although the UK’s Boiler Upgrade Scheme does not currently include hybrid heat pumps as an eligible technology, other European countries include them in some grant schemes including Italy, The Netherlands and France.

Alpha works in the gas boiler and electric heat pump fields, as well as providing hybrid solutions. As a manufacturer with a foot in all camps, we see hybrid heat pumps as an excellent way to encourage greater take-up of the new technology by more households.

This approach not only makes heating more affordable for households but also ensures that domestic heating systems system are adaptable to the evolving energy landscape. As the UK relies less on its extensive gas network, hybrids can offer a critical bridge between the present and future of heating, not only for households but also the network operators and the UK’s Net Zero 2050 objective.

For more information please www.rdr.link/pbk012

Q&A // BAXI 400 COMBI2.1

Baxi recently revamped its 400 Combi. PHPI caught up with Andy Speake, Product Manager at Baxi, to discover a little more about the reasons for the move and some of the features of the new range.

QWhy did Baxi take the decision to revamp the 400 Combi?

The market segment which the Baxi 400 range falls into across national and independent merchants is very competitive. To give installers the best quality at an affordable price, we wanted our combi range to stand out, which is why we took the decision to re-engineer a richer version in the form of the Baxi 400 Combi 2.1.

QDid you use installer feedback to steer the design of the new version?

Yes, we did. We listened to installers through extensive focus groups and surveys to discover the aspects of the boiler ranges they love and deliver them at a lower price point. We've been able to bring the high-quality features of our flagship 600 and 800 ranges – such as an expanded range of outputs, pipes at the rear of casing for a neater cupboard fit without a stand off frame, and the addition of an external analogue pressure gauge – to the new 400 range.

QWhy has the pressure gauge been reinstated on the front of the boiler?

The original Baxi 400 Combi 2 contained a digital pressure gauge within the boiler display screen for homeowner use. There

was also an internal analogue pressure gauge for installers to use during commissioning. When listening to feedback from installers, they told us that homeowners preferred the old analogue pressure gauge as a visual aid from the front because they were simply used to it.

The Baxi 400, 600 and 800 boiler ranges all now include the external analogue pressure gauge in addition to the digital gauge, covering all preferences.

QWhat other improvements have been made?

The Baxi 400 range offers a new 36kW output, compatible with both natural gas and liquefied petroleum gas (LPG), alongside the 24kW and 30kW models. This flexibility allows for rates up to 15.0litres per minute at a 35°C rise. The ability to manually change to LPG without needing a conversion kit also saves installers and their customers time and money.

The external analogue pressure gauge makes it easy for homeowners to monitor and top up their central heating system, reducing the need for installer callouts. And to further reduce the likelihood of callouts, our pre-heated siphonic condensate trap is heated to 55°C, making it 99% resistant to freezing even in the harshest winters.

The range now also possesses a durable metal casing, which is preferred by installers for its robustness. It also allows them to attach their magnetic flue gas analysers during servicing, enhancing convenience.

The Baxi 400 boasts a compact and neat design, with the facility to pipe neatly upwards behind the casing to eliminate the need for a stand-off frame. This design ensures that the unit fits seamlessly and neatly into kitchen cupboards without taking up too much space, while also providing clear, horizontal access to all connections, simplifying the installation process.

Offering added efficiency measures to customers, the Baxi 400 Combi 2.1 is fully compatible with a range of smart accessories, helping installers meet the demands of Boiler Plus regulations. This includes Baxi’s uSense 2 – a seven-day programmable smart room thermostat that allows the user to control their central heating schedules from their smart device via the My Baxi app.

The Baxi 400, 600 and 800 boiler ranges all now include the external analogue pressure gauge in addition to the digital gauge, covering all preferences

Other compatible accessories include Baxi’s In Flue Outdoor Sensor, which monitors the external temperature. When it’s warmer outside, it ensures the boiler uses just the right amount of energy to meet demand, and vice versa –lowering energy consumption and bills. The patented weather sensor makes installation quicker and easier by simply clipping into the flue terminal and feeding directly through the inside of the flue to the boiler.

QAre there any new flue options?

The Baxi Easy-Flue (internal fit) horizontal short and long flue ranges are a perfect match for the Baxi Combi range.

It is designed to be fitted from inside the property and is particularly useful when the flue terminal is at height, negating the need for scaffolding or ladders. It is also safer and saves time and money as only one person is needed to fit it.

The internal-fit flue also includes a multi-lip weather seal, which protects the flue hole from the elements outside and is designed with an oversize weather collar, removing the need for installers to seal the flue terminal outside with sand and cement.

Q What is the warranty on the boiler?

The Baxi 400 Combi 2.1 is supported by a five-year parts and labour warranty. This is subject to it being registered for the warranty within 30 days of installation, having the Benchmark checklist completed by the installer and an annual service carried out.

To find out more about the Baxi 400 Combi 2.1 please www.rdr.link/pbk013

CASE STUDY: UK’S FIRSTPANASONIC M SERIES HEAT PUMP

The homeowner, Ryan Pollard of RDI Renewables is a heat pump installer himself and specified a Panasonic Aquarea 9 kW M Series T-Cap monobloc air-to-water heat pump with Panasonic Smart and Service Cloud controls. The unit has also been linked to a third-party Open Energy Monitor (OEM) system to help track the performance and efficiency of the heat pump. So far, the results are proving very positive with a recording of a weekly SCOP average of

4.85, demonstrating its efficiency.

As an experienced installer, Ryan has fitted Panasonic products for over 12 years and has seen how the technology has developed over this time. Embracing the changes when they come, he was looking for a highly energy efficient heating solution that would lower his home’s carbon footprint but was powerful enough to provide sufficient domestic hot water to suit his family of five.

A five-bedroom bungalow in Thurso, Scotland, is the first property in the UK to install the Panasonic Aquarea 9kW M Series heat pump. Homeowner and experienced installer, Ryan Pollard of RDI Renewables, replaced his gas combi boiler to meet the high hot water demands of his family of five, while reducing the property’s carbon footprint.

Ryan commented: “When looking for the ideal heating solution, the key factorswe were considering were capacity and power due to the property having five bathrooms. Our current boiler was unsuitable for our 300m2 property, and as a result there was inadequate domestic hot water available to service the needs of our family. The Panasonic Aquarea M Series air-to-water heat pump has an operating range down to -20˚C and can operate at temperatures as low as -28˚C with its T-CAP technology. Moreover, the Panasonic units can heat the domestic hot water tank to 65˚C, without the support from an external source ie. direct electric. In a house of five that needs hot water frequently, the unit provides us with ample supply.”

As the demand for heat pumps has grown within the UK, I have seen how the support offered from Panasonic technical, and sales has developed.

Domestic hot water

The 300m2 house has a 500litre domestic hot water tank. Ryan added, “the Panasonic M Series has so far enabled domestic water heating up to 68˚C, which delivers a 20% increase on the usable capacity.” The Panasonic unit has been designed to integrate with modern homes. Its Wi-Fi connectivity allows remote monitoring and troubleshooting via Panasonic’s cloud apps. The system also uses R290 refrigerant, offering a low Global Warming Potential (GWP) of just three.

Modern design

The outdoor units are available in Anthracite Grey, with the indoor units available in sleek Monochrome options. Bluefin coating prolongs the coil life expectancy of the outdoor, from saltwater exposure, which is a benefit for the homeowner’s coastal home.

“As an early adopter of Panasonic solutions, I have seen it develop over the past 12 years. As the demand for heat pumps has grown within the UK, I have seen how the support offered from Panasonic technical, and sales has developed. They now offer bespoke training courses to suit advanced installer needs, as well as regular accessible training centres throughout the UK. As a Panasonic Pro Partner, I have access to a portal for the documentation and software I need and am kept up to date with all the latest news and products, such as the new M Series,” added Ryan.

The Panasonic Aquarea M Series is currently available in 9-30kW single or three phase and has been designed with a modular concept that allows for a variety of application choices, catering to different needs and property types. It provides four options in the line-up, Standalone Remote Controller, Control Module, Hydro Box and All in One indoor unit, providing tailored solutions for customers and properties. The system utilises the natural refrigerant R290, known for its low Global Warming Potential (GWP) of just three, making it a more environmentally friendly choice.

To find out more about the Panasonic range of heating and cooling solutions please www.rdr.link/pbk014

For more information on RDI Renewables please www.rdr.link/pbk015

HEAT PUMPS // R32 OR R290 ?

With stricter regulations, rising fossil fuel costs and ambitious climate targets, low-carbon heating solutions like heat pumps are becoming an appealing alternative to traditional fossil fuel heating. Heat pumps work differently to other types of heating systems in that they use refrigerants to help them transfer heat energy from the air outside to provide heating and hot water to homes. For the last few years, R32 refrigerant has been commonly used in heat pumps, but as heat pump technology has evolved, the type of refrigerant used in some heat pumps is also changing.

The rise of R290

Heat pump refrigerants have some impact on the environment, specifically on the ozone layer. However, some have less impact than others and legislation is now encouraging the move towards the more environmentally friendly refrigerant R290.

The rise of R290 refrigerant in air source heat pumps is one of the most significant developments in heat pump technology to date. R290, also known as propane, has long been used in air conditioning and refrigeration systems, but it’s now moving into the UK heat pump sector.

the choice between R32 and R290 heat pumps depends on the specific requirements of each project, including environmental priorities, climate conditions, space available and safety considerations.

The Global Warming Potential of R290, which is the value that measures how long a gas remains in the atmosphere and has the potential to warm it, is just 3 – much lower than the GWP values of refrigerants like the once used R410a, which is 2088, and R32, which is 675. The use of R290 marks a huge step forward in reducing the environmental footprint of heat pumps.

In a heat pump, R290 behaves in exactly the same way as R32, cycling between liquid and gas phases to move heat from the outside air into the home. R290 is non-toxic, odourless and has excellent thermodynamic properties which makes it extremely efficient at absorbing heat energy and transferring it into a heating system, reducing energy consumption for homeowners. While the benefits are clear, the adoption of this natural refrigerant raises some important considerations for installers.

Unlike R410a and R32, R290 is a

Neil Sawers, Commercial Technical Manager at Grant UK, looks at the key differences between R290 and R32 heat pumps.

flammable gas, which means that installations and servicing must be handled with care by fully trained professionals. Its flammable nature means installations require additional safety precautions, including larger clearances around the heat pump when being installed. To ensure the safe use of R290, safety design features on heat pumps include larger casings to house the R290 refrigerant in both gas and liquid form, specially designed compressors which have minimal vibration and anti-leak features, and safety enhanced components such as an R290 leak sensor located within the casing itself, spark free sealed relays and ceramic fuses.

The R32 option R32 and R290 refrigerants are two distinct options in heat pump technology, each with unique features and applications. The Grant Aerona³ R32 heat pumps for instance, use R32 refrigerant which is more environmentally friendly than R410a and are smaller and lighter than the R290 models. They also do not require the same protective zones or stringent safety measures needed for R290 installations. They are compatible with both the Aerona³ Remote Controller and the Aerona Smart Controller, providing flexibility for different installation needs. Additionally, R32 systems allow for the use of glycol antifreeze, a common solution for protecting against freezing conditions.

Both R32 and R290 heat pumps achieve high efficiencies but the thermodynamic properties of R290 refrigerant does mean that, compared to some R32 models, an R290 heat pump can be more efficient. Grant UK introduced its Aerona 290 range in October 2024. The names of these models have been based on the maximum output achievable at external temperatures of -5°C and flow temperatures of 55°C rather than the R32’s 7°C/35°C baseline.

The Aerona 290 has achieved an A+++ energy efficiency rating at 35°C flow temperatures and will perform in temperatures ranging from -25°C to 35°C. R290 heat pumps however, tend to be larger than R32 heat pumps and need more clearance around them so might not be suitable for properties with limited outdoor space.

Noise considerations

All heat pumps make a noise so when choosing where to site one, proximity to neighbours and living areas must be considered. The Aerona3 13kW and 17kW models both have Quiet Mark accreditation as has the Aerona 290 range which has a number of features that make them very quiet.

Each model has an acoustically optimised fan, vibration reducing blocks within the casing, a three-layer acoustic cotton sound insulation metal shell and double layer vibration-absorbing rubber feet which are designed to fit into an anti-vibration flexi-foot kit.

Ultimately, the choice between R32 and R290 heat pumps depends on the specific requirements of each project, including environmental priorities, climate conditions, space available and safety considerations.

While R290 is more flammable than R32, both refrigerants have low toxicity levels. Both are energy efficient but R290 refrigerant is considered to be more efficient. R32 systems are easy to install and take up less space while R290 heat pumps cater to highly eco-conscious projects where ultra-low GWP is a priority.

This is an exciting time as air source heat pumps, like most types of technology, are constantly evolving to offer a broader range of options, ensuring they continue to meet the demands of a changing world.

For more information please www.rdr.link/pbk016

DEMYSTIFYING SMART CONTROLS

Even though household budgets remain tight, research carried out by Resideo found that 41% of UK homeowners are likely to consider spending money on the latest heating controls if it means they could save money in the future with their heating costs. Martin Wilson, North EMEA Regional Director at Resideo, looks at the concerns people have around smart controls and demystifies the common misconceptions.

Smart heating controls can be a simple, but effective, way to tackle escalating heating costs and better control energy consumption. By being able to monitor and adapt the temperature of a room via a phone or tablet, homeowners have ultimate control of their heating and can closely monitor usage. Advising customers to take one small step – such as replacing an old mechanical room thermostat with a connected digital alternative – can come with challenges. Our research* revealed that even though two-fifths of UK homeowners (41%) want a heating control that’s simple and allows users to easily see the temperature of their home, just under a fifth (17%) would consider opting for the latest smart controls.

The

simplicity behind smart controls

to give greater choice and flexibility for customers on the location of the home unit. As a further appealing selling point, the T6R can control both heating and hot water, allowing visibility of the wider heating system and energy usage.

Explain the jargon

The disparity between those two statistics unveils a key problem: there appears to be a misconception about how simple smart controls can be. For instance, customers can easily programme the Honeywell Home T6R smart thermostat according to their schedule, either directly from the unit in their home or through their phone. This avoids the need to adjust the controls daily. Through the Resideo app, they can also adjust their comfort levels from anywhere, which not only ensures maximum comfort when they're home, but also helps to save energy when they're away.

Smart thermostats, such as the T6R, also use location-based geofencing technology, which is ideal for homeowners who prefer a more ‘hands off’ approach to heating controls.

Simplicity of the T6R continues through to the installation too. The control remains easy to fit and is available in wall-mounted or stand-mounted options

Although this can sound scientific, it simply means the system is able to track when a customer is close to home. Using smartphone location data, these thermostats can switch the heating to the desired temperature when customers are heading home, to avoid wasting energy unnecessarily when the home is vacant. For homeowners who prefer more control, there’s also an option to programme the T6R based on their schedule.

Advise customers

The biggest barrier is educating and reassuring customers that moving to a smart control system can be simple and effective. Aside from being transparent about the installation process and how quick it may be, installers should also make sure they discuss the long-term benefits.

For example, smart controls are designed to provide a flexible and cost-effective method to help reduce energy usage and, with it, energy bills; a benefit that many homeowners will be interested in.

On top of this, showing homeowners how the system works in real-time can

Installers can walk homeowners through basic functions like adjusting the temperature and setting schedules

help dissipate misconceptions. Installers can walk homeowners through basic functions like adjusting the temperature and setting schedules.

Letting homeowners play around with settings will also help them to feel confident that the system is easy to use. Focusing on tangible benefits like potential energy savings, cost reduction and convenience, will also make it easier for homeowners to understand the end result of installing a smart control.

Installers can also take the opportunity to reassure homeowners by addressing questions like data considerations, reliability, and ease of use, while explaining how the system works offline or if technical issues arise.

Our research also found that people aged 24-35 were much more likely to be interested in smart controls (34%) something worth keeping in mind as the younger generation may be more receptive to hearing about smart solutions for their home.

Either way, an important factor that installers should consider is that one solution doesn’t fit all. As such, promoting a spectrum of options to homeowners when it comes to the smart control of heating makes good business-building sense.

*Survey of 1000 homeowners and 100 installers in the UK carried out on behalf of Resideo by One Poll in August 2024.

For more information please www.rdr.link/pbk017

GAINING CONTROL

The latest heat pump controls improve efficiency and comfort levels through technology that automatically adjusts the system based on a number of parameters including the weather and specific energy tariffs. Rick Clarke, Product Manager, from NIBE explains how these controls can help to elevate the heat pump to a 21st century ‘smart’ feature of the modern home.

Heat pumps are more efficient than gas boilers, generally 300 – 400% more efficient. The heat pump itself is only half of the story, however; the latest controls can make a big difference to customer satisfaction, further enhancing efficiency while ensuring the heat pump works in a way that suits modern lifestyles.

Energy saving

A NESTA report at the end of last year demonstrated the impact of controls, looking specifically at where heat pumps can be set to avoid expensive peak demand periods. The report, which focussed on findings from a trial of homeowners using controls that automatically adjust in-line with time of use tariffs, pre-heating homes while electricity was cheapest, saw on average a 74% reduction in electricity consumption per half hour, across a two-hour window. This didn’t result in colder homes, either; in fact, over the four-hour period, the temperature was on average higher than the usual set point at the end of the trial, suggesting pre-heating helped maintain internal warmth. This is exciting stuff and shows that the cost of running a heat pump can be dramatically affected by the right controls, set-up properly, further mitigating the differential between the price of electricity and gas.

Other fuel bill cutting features include weather compensation – something most installers are already familiar with, as modern gas boilers include this too. This can be taken one step further, however, with weather forecasting, technology that pre-empts a cold snap or milder conditions, and raises or lowers the temperature accordingly.

Some heat pumps (Exhaust Air Heat Pumps specifically) also provide ventilation, with the latest technology adjusting to how different rooms in a house are being used, tracking temperature, humidity and CO2

Smart control

The ‘smart home’ concept, where appliances, lighting and heating systems are all adjustable remotely through a smart phone, is becoming an increasingly popular choice, with greater convenience and end-user comfort.A ‘smart’ approach to heat pump control specifically can also contribute to enhanced efficiency and consequent bill savings. In our increasingly digital world, the ability to adjust all elements of what makes our homes comfortable and inviting through an app and/or voice control is a feature that will pique the interest of potential customers.

Installer convenience

Heat pump controls and apps are not just for end users, they can also help installers too, cutting unnecessary site visits and providing one central place to check a number of customers’ heat pumps. NIBE’s myUplink Pro app, for example, is usable from the point of commissioning, monitoring heat pump operation allowing for issues to be diagnosed and remedied remotely, often avoiding a site visit completely.

‘Installer controls’ should be just that, however, settings that can only be accessed by the commissioning heating engineer, avoiding end-user ‘fiddling’ which could compromise operations.

User-friendly

Overall, when looking at control options for heat pumps, you need to identify

when looking at control options for heat pumps, you need to identify solutions that are both technically advanced and user-friendly

solutions that are both technically advanced and user-friendly. One of the criticisms pointed at heat pumps is that they are overly complicated to run, but that doesn’t need to be the case. Once installed, installers must take the time to properly explain to their customers how to operate the system – the latest user-friendly apps will help here, walking through everything clearly and intuitively.

Taking advantage of manufacturer training is a good way to get a full understanding of how a heat pump and its supporting technology works to ensure the best-possible end-user experience –NIBE’s product training is free and includes training on controls.

Modern appeal

The right heat pump can work in the same way as any other modern home appliance, voice controlled via smart home interfaces or operated from afar to ensure a home’s warm when you want it to be, while minimising energy wastage and unnecessarily high bills. For installers, these controls should lead to happier customers.

For more information please www.rdr.link/pbk018

FAQS // HeatPumpCylinders

Richard Prince at Advance Appliances provides some insight into the use of Heat Pump Cylinders.

Q Can an existing cylinder be used with a Heat Pump, or is a specific Heat Pump Cylinder required?

Heat Pump Cylinders are designed and manufactured specifically for use with a Heat Pump, taking into account the different flow and return temperatures and power outputs available from Heat Pumps they require specific coils or heat exchangers to work efficiently. If you are installing a heat pump and not replacing a cylinder designed to work with a conventional boiler it will cause inefficiencies within the system and lead to a poor hot water supply.

Q What kind of hot water temperatures can be achieved from a Heat Pump Cylinder?

Typically, you will achieve a stored water temperature of around 50°C when using the heat pump supply, however we are seeing more and more high temperature heat pumps entering the market which will heat stored water to above 60°C.

Cylinders will have a secondary heat source to ensure a pasteurisation cycle can be carried out, these are normally Immersion Heaters which can also be connected to

the grid or solar divertors to heat stored water up to and above 60°C if required.

Q What is the difference between a single coil cylinder and a twin coil cylinder?

A standard single coil Heat Pump Cylinder will have a large surface area coil for connection to the heat pump, coupled with a secondary heat source for the pasteurisation cycle. Products are also available on the market with a secondary coil, these are typically coils to be connected to solar collectors and usually in the base of the cylinder.

The secondary solar coil allows for heat to be supplied via a renewable means typically throughout the summer months, during high solar gain periods you can heat a cylinder entirely from a solar collector array.

we are seeing more and more high temperature heat pumps entering the market which will heat stored water to above 60˚C

QAre there any particular installation issues to be aware of when fitting a Heat Pump Cylinder?

Heat Pump Cylinders are typically Unvented Cylinders connected to a heat pump rather than a conventional boiler. All building regulations must be followed as required when fitting an Unvented Cylinder as shown in Part G3. The hot water cylinder is installed in exactly the same way just connected to a different heat source and may have some additional electronic controls for the specific heat pump manufacturer.

QWhat kind of warranties are available?

You will find different warranties out in the market when shopping for a heat pump cylinder, some manufacturers offer extended warranties on their premium products and some warranties are defined due to the materials used in manufacturing. Most warranties on the market today will be set at 25 years for a stainless steel heat pump cylinder.

For more information on Advance Appliances please www.rdr.link/pbk019

SHOWERING // TECHNOLOGY TRENDS

Ashley Cooper, Marketing Director at Triton Showers, discusses the key showering technology trends and the benefits of the latest equipment to both installers and homeowners.

It’s safe to say that 2024 was a notable year the bathroom industry. The rise in household water bills has become a growing concern among homeowners. Meanwhile, the anticipated arrival of the Future Homes Standard legislation is set to catalyse a shift towards sustainable housing. As a result, electric showers are poised to play a key role in driving change.

Electric showers are known for their energy and water efficiency. By heating water on demand, energy isn’t needlessly warmed when not required, helping end-users to subsidise any incoming increases in water bills set to arrive later this year.

Reducing consumption is a priority, but it’s important that style and design elements aren’t sacrificed. Fortunately, the latest appliances are designed to fulfil both needs, enabling homeowners to lower their water and energy usage, save money on household bills and enjoy a stylish shower design.

Consumption transparency

A trend set to continue growing in popularity over the coming year is consumption transparency. Following another rise in water bills, it’s understandable to see why more end-users are eager to monitor their water usage patterns to identify areas where they can reduce consumption.

In the past, however, electric showers have left customers in the dark when it comes to monitoring water usage and cost per shower. Fortunately, the market’s latest offerings, such as Triton’s ENVi®,

have been designed to solve this problem indefinitely, providing end-users with full control over their shower experience, right down to the cost.

ENVi® enables users to monitor their activity through metrics such as estimated water and energy consumption, providing subsequent feedback designed to inspire cost-conscious behaviour.

The road to sustainability

Partnered with the growing prominence of consumption transparency is the continued demand for electric showers. As end-users become increasingly aware of their energy usage and environmental impact, this will likely lead them to seek out more efficient and sustainable appliances, such as electric showers.

Electric showers cost nearly a third less to run than a mixer shower, saving up to 52,000 litres of water annually in the process. These findings, conducted by Triton, were based on a five-minute shower and compared an 8.5kW electric model to a mixer fed by an A-rated combi boiler outputting 12l/min. The analysis also demonstrated that end-users have the chance to reduce energy usage by 76%.

Behavioural

changes

Manufacturers will also continue to invest in models capable of encouraging customers to join the road to sustainability. Triton’s ENVi® features an eco-mode which encourages users to reduce their shower time by one minute, a small habitual change that could make a monumental difference.

If just one percent of UK households cut their daily shower time by one minute, this could save over 673 million litres of water. It could also save nearly 6.7million kgCO2e. This minimal change can empower households across the country to reduce their water consumption and energy bills. Installers can also direct homeowners to tools like Triton’s Energy and Water Savings Calculator which, through inputting simple questions about household occupants and their typical showering habits, can provide personalised tips and the subsequent cost savings available by making small habitual changes to showering routines.

Minimal bathrooms

2025 will be another year of innovative bathroom designs, and there are plenty of interior trends that will influence customers’ purchasing decisions. The popular zen bathroom trend, for instance, is being driven by a growing focus on well-being. As a result, it’s likely that customers will continue to be on the lookout for showering solutions capable of offering a minimalist aesthetic.

As end-users become increasingly aware of their energy usage and environmental impact, this will likely lead them to seek out more efficient and sustainable appliances.

Hosting up to six unique profiles, ENVi®’s smart control panel allows users to customise their shower experiences through tailored temperature and pressures. The sleek, digital display touchscreen makes accessing the wide range of features an effortless task.

Design flexibility is offered through the electric shower heater unit, Tri-Hub™, which can work remotely up to 3m away from the control panel. This allows for installation in a loft area or airing cupboard, freeing up space while helping to achieve the increasingly sought-after minimalist bathroom design.

Installing with ease

As ever, installers play a major role in achieving a customer’s desired finish for bathroom projects. Entering 2025, it’s crucial that the products they are working with are straightforward to install, ensuring the process is as time effective as possible.

When designing ENVi®, Triton invited a focus group of installers to share feedback

on a prototype of the model. The suggestions played a vital role in refining ENVi®, including the addition of captive screws in the Tri-Hub™ unit to enhance visibility for installation in unlit spaces and the installation of support QR codes on the unit. These design features were added solely to improve the installation process and ensure that fitting the system is as easy as possible.

Getting ahead of the game

It is essential that any sustainable action factors-in the importance of generating immediate cost savings. A number of trends will undoubtedly influence the shower industry in 2025, yet it can be argued that sustainability will continue to sit at the top of the tree.

By promoting smart upgrades such as electric showers, installers can help their customers to boost efficiency in the home, reducing their energy bills in the process.

For more information on Triton's ENVi® please www.rdr.link/pbk020

Neil Stead, National Specification Manager at Inta, emphasises the importance of selecting high-quality Thermostatic Mixing Valves (TMVs) to help meet regulatory requirements while providing end users with safe and reliable temperature control solutions.

THE ROLE AND IMPORTANCE OF TMVS

TMVs work by blending hot and cold water to deliver a safe, controlled output temperature, ensuring water never becomes dangerously hot at the point of use. This crucial feature not only protects users, particularly vulnerable groups such as children and the elderly, but also ensures compliance with stringent safety standards. However, skilled plumbers know there’s much more to TMVs than just safety.

What truly sets TMVs apart is the luxury they bring to modern water systems. By maintaining water at the perfect temperature, they provide a seamless and premium user experience that enhances both comfort and convenience. While the safety and efficiency benefits of TMVs are well understood, its ability to combine these features with sustainability and an elevated sense of comfort makes them an indispensable component of today’s water management systems.

Beyond safety and convenience, TMVs also contribute to enhanced water efficiency. By allowing users to reach their desired temperature more quickly, they significantly reduce water wastage.

TMVs, therefore, stand out as a solution that addresses safety, sustainability, and luxury all in one.

Safety first

For installers, selecting the right TMV is the choice between providing safety and

risk, not only to combat Legionella and ensure safe water temperatures but also to streamline compliance with Part G regulations. The right choice minimises potential liabilities while delivering added value to projects.

TMV2 certified valves, required by Part G of the Building Regulations, ensure safe water temperatures below 48°C and shut off during supply failures. Ideal for residential, commercial, and public

To stay ahead of regulatory demands, installers should select high-quality, adaptable TMVs capable of meeting future requirements

spaces, these valves provide critical scald protection and water efficiency.

In homes, they are essential for families, especially with children or elderly members, by delivering safe, consistent water temperatures for taps, showers, and baths. In commercial settings, TMV2 valves require annual testing and can efficiently manage multiple outlets, making them perfect for bathrooms or gym showers. By ensuring safety and

compliance, TMV2 valves enhance both user protection and water conservation efforts.

In healthcare settings, where patients, staff, and visitors can be highly vulnerable, TMV3 certified valves are essential to mitigate risks of scalding and Legionella. Following a risk assessment to identify high-risk outlets, such as taps and showers, TMV3 valves must be installed to ensure precise temperature control and bacterial safety.

These valves feature fail-safe mechanisms that shut off water during supply failure, providing critical protection for at-risk users within the building.

Testing and maintenance

Regular testing and maintenance are critical to ensuring the safety, performance, and compliance of TMVs. TMV2 certified valves, designed for domestic and commercial use, must maintain a stable outlet temperature below 48°C. TMV3 certified valves, used in healthcare settings, typically limit water temperatures to 43°C for high-risk outlets such as showers and baths, offering enhanced protection for vulnerable users.

Testing involves verifying that the valve consistently delivers water at the correct temperature range and shuts off quickly if there is a failure in the hot or cold water supply. The fail-safe mechanism should activate within two seconds to prevent

scalding. Flow rates should also be tested to ensure compliance with design specifications, as any deviation can indicate blockages or wear. TMV2 valves typically require a minimum flow rate of four litres per minute, while TMV3 valves need at least eight litres per minute.

Maintenance of TMVs is essential to ensure optimal performance and longevity. This includes regular descaling and cleaning to prevent limescale buildup, particularly in hard water areas, where deposits can impair functionality. Key components, such as thermostatic cartridges and seals, should be inspected and replaced if necessary to maintain reliability and compliance with safety standards.

For sites facing hard water challenges, Inta offers a solution with its ActivFlo product, designed to combat the damaging effects of limescale. But returning to TMVs, Intatec’s new anti-legionella TMV stands out. Equipped with a by-pass device, it allows for disinfection of the valve and waterway up to the faucet without requiring disassembly, making maintenance more efficient. At the same time, it continues to deliver safe, blended hot water to taps, showers, bidets, and other water outlets, combining safety, hygiene, and convenience.

Following installation, regular testing is not something to overlook. TMV2 valves in commercial settings require annual testing to retain certification, while TMV3 valves in healthcare environments demand more frequent checks of at least every six to 12 months due to the stricter safety requirements.

2025 regulations

The 2025 building regulations, including the Future Homes and Buildings Standard, look to bring significant changes to plumbing systems, including the installation of TMVs. These regulations prioritise energy efficiency, safety, and sustainability, requiring TMVs to meet evolving standards.

With the adoption of low-temperature heating systems and renewable energy sources, TMVs must function effectively under varying water pressures and temperatures. This compatibility ensures reliable performance while supporting energy-efficient building designs. Stricter safety requirements will also demand precise temperature control to prevent scalding, particularly in homes and facilities catering to vulnerable users.

Sustainability is a key focus, making water-efficient TMVs essential. Valves should minimise water wastage while maintaining safety and comfort. To stay ahead of regulatory demands, installers should select high-quality, adaptable TMVs capable of meeting future requirements.

By considering these factors, TMV installations can support compliance with 2025 regulations while enhancing safety, efficiency, and sustainability in modern buildings.

TMVs are essential for modern plumbing, providing safety, efficiency, and compliance across residential, commercial, and healthcare settings. With the ability to prevent scalding and reduce Legionella risks, they are a cornerstone of safe water systems.

As the 2025 building regulations emphasise energy efficiency and sustainability, TMVs will play an even greater role. By selecting high-quality valves, ensuring regular maintenance, and adapting to evolving standards, installers can deliver reliable, future-ready solutions that prioritise safety and sustainability for all.

For more information on TMVs and installation advice, please www.rdr.link/pbk021

First impressionsHANSGROHE’S RAINDRAIN

Keen to find a straightforward way to fit out a wet room, plumber Tim Bridge, of Tim Bridge Plumbing and Heating in Yorkshire, has used hansgrohe’s RainDrain waste system solution for the first time. Here, he shares his impressions of a drainage solution that he feels could cut installation time by up to 50%.

‘‘My clients are increasingly looking for wet room solutions as they revamp existing bathroom spaces or create new bathroom options. They can, for example, be ideal for older customers who want easy walk-in access to showers. To the surprise of many, a wet room can be more flexible to install when compared to a shower tray solution, especially when dealing with unusual or limited fitting space.

“But fitting a wet room can be tricky. My usual method involves securing the wet room floor former and the drainage solution or, if the trap is formed with the tray, as a single piece. In a limited space, it can be difficult to land the tray perfectly on the trap and then glue it down. You normally only get one chance to do this correctly which increases installation pressures.

Flexibility

“Knowing this, I was intrigued to see how hansgrohe’s RainDrain would help in a wetroom install I was undertaking for a client. With the main finished frame and trap as separate components, this immediately made the task more flexible and easier. I was able to size up the install and adjust as I needed to ensure that it fitted perfectly first time. A terrific addition is the various size of packers to accompany the trap (uBox). It meant that I could get everything level for safe shower drainage before committing to the final adhesive stage and then onward tiling. Having the packers means that any project size and location variations can be catered for easily.

“I also found the finishing set slider which allows for adjustments very helpful. It meant I could ensure the drain finish set height matched the tile finish to deliver a seamless, easy to clean and aesthetically pleasing outcome. Having used the RainDrain waste system for the first time, I estimate it will reduce a wet room installation time by up to 50%. This is great news and allows me to get to other parts of the bathroom refurbishment or build more speedily.

the wide range of RainDrain coloured

PREPARATION

1 I Prepare the wet room space using tile backer boards and prep the floor. When working with timber floorboards, find the centre of the room or where the trap is situated. Cut floorboards to suit the size of the shower tray / aperture.

finishes means I can easily match it toother chosen hansgrohe designs for showers 1

“From a finish style perspective, the wide range of RainDrain coloured finishes means I can easily match it to other chosen hansgrohe designs for showers, taps and accessories to provide a complete look for the client.

“RainDrain certainly takes the strain out of wet room installs and gives an eye catching and guaranteed finish. Simple to fit and flexible, I believe it can save on the labour-intensive aspects of a wet room project that may make some installers shy away from such jobs. As a result, it could help open up new business opportunities.”

For further information about hansgrohe’s RainDrain system please www.rdr.link/pbk022

The universal base set – uBoxhas left, right and centre outlets for the waste. Outlet blanks are included to the left and right of the uBox. Remove the waste blanking plug from the waste being used and insert into the outlet not needed.

4 I Place the uBox into the right location, secure and attach the waste pipe. 3 4 2

RAINDRAIN INSTALLATION

1 I Install the subfloor to support the sloping wet room floor and secure. Then install the sloping wet room former and secure.

2 I Remove the finishing set from the box. A syphon and optional Dry-phon is also included to allow for higher drainage rates, together with a sealing membrane.

3 I Remove cover tape from adhesive strip on the sealing membrane and fit to the floor and wall. Ensure this goes beyond the length of the drain or trim if using additional tanking and corner pieces.

2 I Construct a support for the uBox to fit within the joists using a spirit level. Optional compensation packers are included to bring the uBox to the correct level.

4 I Offer drain to the floor to test fit. Carefully trim each edge if needed.

3 I Put the UK drain adapter onto the waste outlet of the uBox.

to the underside of the RainDrain Flex finish set and secure. Peel back protective cover as needed to tile the floor and grout walls. Leave sufficient gaps where the tiles meet the drain to allow for silicone.

6 I Remove drain cover with green pick provided. Drop Dry-phon (high drainage) or standard syphon in place and re-fit drain cover.

1 2 3 7 6 4 5

5 I Then put the tile up against the drain to check the height of uBox and finish set are correct. Remove set, add tanking / wet room membrane to all walls, corners, and joints to waterproof the space. Add adhesive

7 I Tile and finish.

Always follow full manufacturer’s instructions.

TAKE ACTION

Action Can has introduced a new biodegradable multifunctional oil – AC-90 BIO.

It is highly unlikely that any trades professional hasn’t ever reached for a lubricating spray of some kind or another. Used to help protect against corrosion, for displacing water, cleaning, lubrication, to prevent squeaks... and many other tasks besides, it is most likely that tool bags and vans across the country will be stocked with a can or two.

AC-90 is a well-known multifunctional lubricating solution, and in line with a desire to reduce the environmental impact of products the company behind it has recently unveiled AC-90 BIO, which is part of the “Green Force®” biodegradable+ formula family of products.

Green Force

The formulation has a Bio based carbon content of 63% (based on ASTM-D6866-22). Additionally, it features a biodegradable formula (according OECD 301B >60%). On its website Action Can says it, “will continue to innovate and grow the Green Force portfolio through new products and reformulations to meet future customer requirements and environmental compliance.” For more details on ‘Green Force’ please www.rdr.link/pbk 023

AC-90 BIO features a 2-in-1 spray system (TwinSpray) and a 360˚ spray valve for aerosols

Action Can lists some of the attributes of AC-90 BIO as:

● Displaces Moisture: AC-90 contains active ingredients which rapidly displace moisture and eliminate damp induced faults on ignition circuits.

● Lubricates: AC-90 keeps moving parts working smoothly and efficiently, eliminating stick-slip and improving operational efficiency. Does not contain silicone.

● Penetrates & Releases: AC-90 rapidly penetrates and releases seized, corroded and over-tightened fasteners, leaving a fine lubricating film for ease of reassembly and future protection.

● Protects Against Rust: AC-90 provides excellent corrosion protection of metal parts and components, repelling atmospheric moisture and inhibiting flash-rusting.

Spray system

AC-90 BIO features a 2-in-1 spray system (TwinSpray) and a 360° (including inverted position) spray valve for aerosols, helping professionals ensure any application can be made in precise locations. Its manufacturer recommends that users test AC-90 BIO on sensitive or stressed materials before use and apply a thin even film. Users should allow a few minutes for good penetration, it says, and repeat if necessary.

For more information please www.rdr.link/pbk024

PRESS AHEAD

RIDGID has recently introduced the RP251 Compact Press Tool. PHPI takes an early look at the key features of the tool.

While some plumbers have been using press fittings for some time, many more may be considering investing in press technology. Of course, any plumbers using press fittings will also require a press tool.

The latest option in the RIDGID Compact Press Tool family is the RP 251. It has an ergonomic design with forward-positioned trigger and a SlimGrip™ handle, designed to make the tool easy to use one-handed,

overhead and to get into tight spaces. The RP 251 is compatible with all of the company’s 24kN Compact Series jaws, rings, and actuators. The company says it can press up to 35mm on Copper & Stainless Steel and up to 32mm on Multilayer/PEX tubing.

Bright LEDs

The tool features a 360˚ head swivel and bright front LED-ring – two features which should help plumbers that find themselves in tight and dark spaces, such as in the back of an airing cupboard. The RP 251 has a brushless motor, which the company says is capable of over 60,000 press cycles, completing up to 140 presses per charge with the 12V Li-Ion battery. By using the free RIDGID Link app users can access information on the tool such as battery status, the amount of press cycles, service interval and tool locking.

For more information please www.rdr.link/pbk025

Throughout 2025 plumbers and heating engineers can get closer to the brands you use at SIX venues across the UK. The Toolfair and Professional Builder LIVE events will be coming to a location near you with an enticing mix of products, tools, workwear and solutions to keep professional installers productive every working day.

It is a fantastic opportunity for trades professionals to discover the latest solutions in the sector, get hands-on with equipment, and meet the people behind the products. Best of all, the shows are free to attend for trades professionals.

Demos & deals

AT A VENUE NEAR YOU...

● Free entry

● Across two days

● 3 events in 1

● Free parking (van friendly)

● Free T-Shirt or Free bacon roll ● Show deals ● Hands-on demos ● Meet manufacturers

Taking place across two days at ‘van-friendly’ venues, each show features hands-on product demos, a huge array of tools and equipment, a chance to meet and quiz manufacturers on the products you use, and the opportunity to grab some special ‘show deals’ on the kit you need.

Co-located with the popular and established electrical sector event ‘Elex’, Toolfair and Professional Builder LIVE will also give visitors the chance to network with fellow industry professionals and discover new products and solutions.

Across two days, at a venue near you, and free-to attend, Toolfair and Professional Builder LIVE is a must-visit event for professionals across the trades.

BOLTON ARENA, BOLTON

6th & 7th March 2025

ALEXANDRA PALACE, LONDON

27th &28th March 2025

WESTPOINT, EXETER 24th & 25th April 2025

YEC, HARROGATE 15th & 16th May 2025

KNIPEX TETHERED TOOLS

Working at height remains one of the leading causes of workplace fatalities and major injuries in the UK, according to the Health and Safety Executive (HSE).

To help mitigate some of the risks, tools can be attached to the user ensuring they do not fall if the tool happens to slip. KNIPEX’s Tethered Tools have been designed to keep tools secure and prevent accidental drops that could cause injury or damage below by including a tether attachment point so each tool can be safely attached to the user.

Among the most popular tools in the tethered range are the KNIPEX Cobra® water pump pliers, which feature a push-button adjustment, self-clamping capabilities on pipes and nuts and specially hardened gripping teeth.

The range also includes the KNIPEX CoBolt® compact bolt cutters, designed to slice through wire, bolts, nuts and nails and the X-Cut® compact diagonal cutter, which the company says needs 40% less force compared with standard diagonal cutters of the same length.

Comfort handles

KNIPEX has also recently introduced new comfort handles with KNIPEXtend, which allow its new TetheredTool Clips to be attached to any pliers with these updated handles. Each clip features a metal fastening eyelet that connects to a tethered tool lanyard, preventing the pliers from falling during work at height.

These tools all attach to the KNIPEX Tethering System Set which, according to the company, has been put through multiple rigorous drop tests and can safely hold tools up to 1.5 kg. The set includes a lanyard, three adapter straps and two high-strength carabiners with screw locks, offering flexible attachment options to meet different on-site needs.

For more information please www.rdr.link/pbk026

MAINCOR’S MAINPRESS MLCP PLUMBING SYSTEM

Known for being flexible and strong, many plumbers will be familiar with Multilayer Composite Piping (MLCP).

Maincor’s MAINPRESS MLCP plumbing system is a non-demountable pipe and fitting system for domestic and commercial projects.

Engineered in Germany, MAINPRESS fittings feature a large D-ring sealing, designed to prevent the risk of leaks and damage when the fittings are connected to pipes. With fewer joints necessary and no hot works needed, Maincor says MAINPRESS is a superior, safe and secure solution that ensures real peace of mind.

MAINPRESS fittings have a zero failures record, according to the company, while their performance is backed with a 10-year insurance warranty and a 50-year Product Replacement Guarantee.

Fast fit

Connections can be made in a fraction of the time it takes to weld or solder pipe, the company says, and the absence of heat or naked flame means MAINPRESS can be

used on a wide variety of installations.

The fittings allow for pipe connections of permanent, non-demountable systems between 16mm and 32mm, and are suitable for use in both hot and cold-water plumbing systems and heating applications. Maincor says that all products in the range are flame retardant and provide excellent thermal stability.

The press sleeves are made of stainless steel and are designed to be used in conjunction with Maincor’s range of press tools.

Branching off

Maincor Equal Press Tees are used to branch off main distribution pipework, allowing distribution to multiple services, while Maincor 90° Press Elbows are used to achieve a tight bend, where a radius bend would be unachievable or undesirable.

Maincor Straight Press Couplers/Reducers can be used where straight lengths of pipe in excess of 5m are required. By utilising the straight press

The fittings allow for pipe connections of permanent, non-demountable systems between 16mm and 32mm

fitting, multiple 5m lengths can be coupled together, giving the desired installation length. The company says that the composite fittings must be protected from direct ultraviolet radiation (UV).

The fittings are manufactured in the EU in accordance with ISO 9001 & ISO 14001 and tested in accordance with UK requirements (WRAS) and further European approvals including KIWA and DVGW.

For more information about the benefits of Maincor’s MAINPRESS MLCP plumbing system, including installation tips, please www.rdr.link/pbk027

TALON INTRODUCES BOILERBOXCOVER

A new Boiler Box Cover range has been introduced by Talon to help plumbers conceal boiler pipework and flues. Designed to be both durable and convenient, the company says the covers are made from high-quality uPVC and are resistant to both acid and alkali substances.

Supplied in kit form, the Boiler Box Covers are said to be straightforward to fit, trim and remove and can be adapted to many boiler replacements.

The range includes three options to cater to various boiler sizes: Kit 1 has dimensions of 75mm x 400mm or 150mm x 200mm; Kit 2 has dimensions of 150mm x 400mm or 300mm x 200mm; and Kit 3 has dimensions of 200mm x 400mm. All three kits are also available in 500mm lengths.

“Homeowners want a neat and tidy finish in places where pipework would otherwise be on view, for instance in a kitchen,” explained Dean Heathfield, Commercial Director. “Our Boiler Box Cover range gives a neat, uniform finish and saves time and cost. They are also designed to be easily removable for maintenance, making future boiler access hassle-free.”

For more information please www.rdr.link/pbk028

NIGHTSEARCHER

HEADTORCH & INSPECTIONLIGHT

Product highlights in NightSearcher’s new catalogue include the LightWave 1000R, a rechargeable head torch that delivers 1000 lumens, offering both spot and floodlight light beams. Designed with an on/off hands-free wave sensor, the company says it is suited to situations where plumbers have dirty hands or are wearing gloves. It has four lighting modes, dimmable beams and has an aluminium construction. The company says the light has a 250-meter range, and an eight-hour runtime.

Another new solution is the iSpector 400, a rechargeable inspection light which the company says delivers 400 lumens of bright, even illumination with a range of up to 25 meters. Featuring a magnetic base, rotating light head, and built-in hook, it allows hands-free use. For more information please

WARMFLOW ZENO R290 ASHP

The Zeno R290 Air Source Heat Pump delivers 5kW of heat for every 1kW of electricity consumed, using R290 refrigerant, a low-GWP (Global Warming Potential) refrigerant The single-fanned 15kW units comes in an anthracite grey finish, designed to match modern windows and doors. The Zeno R290 is equipped with a full-colour touchscreen interface to simplify installation and operation. The controls allow for two levels of access—one for the homeowner and another for the heating engineer—facilitating easier setup and ongoing maintenance.

For more information please www.rdr.link/pbk030

NEW28MM MAGNETIC FILTERS FROM TRAPPEX

Trappex has expanded its Genesis range of magnetic boiler filters. The company says its new 28mm Genesis filters, available with or without valves, have been designed to deliver exceptional performance and durability for larger heating systems while maintaining a compact and efficient design.

Made from brass and backed by a 25-year warranty, the new Genesis filters have a lidless design eliminating the need for regular seal replacements. The company says the lidless design also allows for quick and mess-free cleaning without disassembly.

Other features include a built-in slip socket which provides flexibility for various setups, a triple radial seal, a drain valve, and filtration that captures both magnetic and non-magnetic particles to maintain system health and efficiency.

The filter features a 10,000 Gauss Neodymium Magnet and the company says it is suitable for horizontal, vertical, and angled installations to accommodate any pipework configuration.

For more information please www.rdr.link/pbk031

HIKOKI 8.0AH MULTI VOLT BATTERY

HiKOKI Power Tools has launched the BSL3640MVT Multi Volt Battery. The new 8.0Ah battery which the company says charges in just 40 minutes, uses Tabless cell technology. Designed to power both 36V and 18V HiKOKI power tools, according to the company the BSL3640MVT delivers up to 2,160W of power – 50% more than its predecessors.

The 8.0Ah Multi Volt BSL3640MVT uses tabless cell technology designed to reduce internal resistance and heat. When paired with the UC36YSL2 charger, the company says the battery fully charges in just 40 minutes, minimising downtime on job sites. It has an impact-resistant design and a rubber over-moulded base so even if dropped or accidentally bashed, this battery will continue to do its job.

For more information please www.rdr.link/pbk032

RESIDEO HEATING CONTROLS

The new Honeywell Home Thera-6 Thermostatic Radiator Valve (TRV) VI has been developed for those with sight loss. It comes with embossed numbers, clear set points and an easy to grip handle, designed to help people with a vision impairment control the room temperature in their home.

Sarah Hobbs, Resideo’s Strategic Account Manager - South, explained: “Having good control over the room temperature in your home, and the ability to be more energy efficient, is something that we should all be able to take advantage of. So to bring a product to market that can make operating a radiator valve, and keeping a room at the required temperature, an easier task is something that fits with our company focusmaking a positive impact in the communities we are part of is one of the key pillars of our ESG strategy.”

For more information please www.rdr.link/pbk033

HIKMICRO MINIE THERMAL CAMERA

HIKMICRO has expanded its Mini Series with the launch of the MiniE thermal camera. The company says the MiniE simplifies tasks that require accurate temperature readings and thermal insights. This small, light camera is designed to be plug-and-play, connecting to Android or iOS smartphones and tablets. It includes an auto-rotation feature to match your screen with the camera’s angle. The MiniE has a 96x96 IR resolution enhanced with HIKMICRO’s SuperIR technology said to improve edge detail, reduce noise and provide crisp visuals with adjustable sharpness, contrast and brightness settings.

For more information please www.rdr.link/pbk034

CARHARTT DENIM RANGE

MILWAUKEE COMPACT

SITE LIGHT

The new site light solution from Milwaukee delivers 15,000 lumens of task and area lighting to brighten up the job site. The light features a 2.13m folding mast and an oversized carry handle for portability. It is 21.8 kg with the kitted MX FUEL™ REDLITHIUM™ XC406 battery. The company says that compared to the M18™ LED Stand Light, the new MX FUEL™ Light delivers five times more usable light on the job site. The MX FUEL™ Compact Site Light features an IP56 rating.

For more information please www.rdr.link/pbk035

Carhartt’s Loose Straight Double Front Denim Dungarees (104944) are said to feature good levels of movement when worn as loose fit, while straight legs give extra room through the seat and thigh. They sit below the waist and have multiple tool and utility pockets, along with a left-leg hammer loop. The dungarees also have a double-front panel featuring cleanout openings for kneepads. Specifically designed for tradeswomen, the Women’s Relaxed Fit Denim Bib Overall (106002) incorporates Rugged Flex™ stretch denim for ease of movement.

For more information please www.rdr.link/pbk036

Advance Appliance ............................................................(page 15)

www.rdr.link/PBK100

Altecnic Ltd ..........................................................................(page 34) www.rdr.link/PBK101

Centrica PLC (British Gas) .................................................(page 37) www.rdr.link/PBK102

CRC Industries UK Ltd .......................................................(page 46) www.rdr.link/PBK103

Drayton ...................................................................................(page 9) www.rdr.link/PBK104

FloPlast Ltd ...........................................................................(page 10)

www.rdr.link/PBK105

FRÄNKISCHE .........................................................................(page 8) www.rdr.link/PBK106

Intergas Heating Solutions ................................................(page 21) www.rdr.link/PBK107

Knipex Tools UK .................................................................(page 26) www.rdr.link/PBK108

Mixergy .................................................................................(page 29) www.rdr.link/PBK109

Panasonic Heating & Cooling ...........(page 2 Inside front cover) www.rdr.link/PBK110

Pump Technology Ltd .........................................................(page 31) www.rdr.link/PBK111

Ridge Tool UK ......................................................................(page 19) www.rdr.link/PBK112

SFA Saniflo UK Ltd .............................................................(page 27) www.rdr.link/PBK113

Tado ......................................................................................(page 43) www.rdr.link/PBK114

The Electric Heating Company ........................................(page 13) www.rdr.link/PBK115

Toolfair ..................................................................................(page 40) www.rdr.link/PBK116

Viessmann ......................................(page 52 Outside back cover) www.rdr.link/PBK117

Vokera ..................................................................................(page 44) www.rdr.link/PBK118

Walraven Ltd ........................................................................(page 34) www.rdr.link/PBK119

Warmflow Engineering Co ................................................(page 24) www.rdr.link/PBK120

Wavin Ltd ................................................................................(page 4) www.rdr.link/PBK121

The Gas App UK Horror Show showcases some of the ‘finest’ work spotted by installers across the country. If you spot any masterpieces to rival these, please submit them to the good people at Gas App UK or email us: phpi@hamerville.co.uk

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