Plus: MKM turns 30, news, industry comment, training, marketing support and more.
2
I a n O l d r e y a s k s , “ a re me rc h a n t s m i s s i n g
o u t o n e a s y s a l e s op p o r t u n i t i e s ? ”
3 2 S T R AT E G I C S TO C K I N G
E C I ’s B r i a n B ow e r f i n d e x p l a i n s h o w s m a r t e r
i n v e n t o r y ma n a g e m e n t p ro t e c t s p ro f i t
ROOFING, FLOORING & INSULATION
3 5 L O O K T O T H E FU T U R E
Y B S I n s u l a t i on a s s e s s e s t h e r e g u l a t or y
re q u i r e m e n t s of t h e Fu t u re H om e s S t a n d a r d , a n d
t h e a d v i c e m e rc h a n t s c a n o ffe r t h e i r c u s t o m e r s
t o n a v i ga t e t h e t r a n s i t i o n
3 6 W I N T E R I S C O M I N G
S i k a U K d i s c u s s e s h o w m e rc h a n t s c a n e q u i p
t h e i r c u s t om e r s w i t h t h e t o o l s a n d kn o w l e d g e
n e e d e d t o t a c k l e b ot h p l a n n e d m a i n t e n a n c e a n d
u rg e n t re p a i r s .
3 9 C O M PATI BI L I T Y B Y D E S I G N
D i s c o v e r i n g m or e a b ou t D E K S ’ “ c o m p l e t e , f u t u r ep ro of s y s t e m ” f or f l a t ro o fi n g .
4 0 F L AW - F RE E F L O O RS
A s t e p - b y - s t e p g u i d e t o e ff e c t i v e s u b f l o or
p re p a r a t i o n fo r m e rc h a n t s t a ff t o a d v i s e c u s t o m e r s
a n d c o n s i d e r u p s e l l i n g op p o r t u n i t i e s
4 3 AT T E N TI O N T O D E TA I L
E x p l o r i n g w h a t m e rc h a n t s n e e d t o kn o w f o r t h e
s e l e c t i o n , p re p a r a t i o n a n d i n s t a l l a t i o n o f b i t u m i n o u s
r oo f i n g m e mb r a n e s .
TOOLS, FIXINGS & BUILDING CHEMICALS
4 5 G RI P P I N G YA R N S
F i n d i n g o u t a b o u t t h e C H U M P F i x d r i l l - f re e fi x i n g
s ol u t i on .
4 8 S M A RTE R P R O D U C T P L A C E M E N T
D A RT Too l G r ou p d i s c u s s e s h o w m e r c h a n t s c a n
b o os t b a s k e t s i z e a n d m a xi m i s e s a l e s .
5 1 Q U A L I TY A N D P RO D U C T I V I T Y H ow b o t h j o b e f fi c i e n c y a n d q u a l i t y o f f i n i s h c a n b e a c
5 4 M A K I N G A N I M PA C T E n s u r i n g o n - s h
5 5 P RO D U C T S & S E RV I C E S
SPECIAL REPORTS
10 GROWING STRONG: MKM TURNS 30
Marking MKM’s 30th anniversary.
16 LAYING THE FOUNDATIONS
PBM visits Mirka’s UK headquarters in Milton Keynes to discuss the importance of surface preparation, detailing the company’s training provision and merchant support services.
18 GET IT COVERED!
Looking ahead to this year’s National Painting & Decorating Show at the CBS Arena, Coventry.
20 A COMMITMENT TO MERCHANTS
ACO’s Angus Crichton details the factors that makes genuine ACO products stand out and the support the supplier offers merchants
Customer insight
With the market remaining in somewhat of a holding pattern, attention will soon turn to the government’s Autumn Budget, scheduled for November 26th Given recent precedent, the sector will doubtless be braced for another challenging outcome, but I suppose we can retain some hope for a more merchant-friendly pronouncement from the Chancellor
Hmm. We’ll cross that bridge when we come to it, but in the meantime, it has been fascinating to look at the findings of two in-depth customer research initiatives from a pair of the countr y ’ s largest merchant groups
Firstly, City Plumbing’s Taking the Temperature report shows how plumbers and heating installers are stepping up to meet the demand for low-carbon heating Nationwide, the plumbing and heating specialist’s findings show that 58% of professionals have already trained or upskilled in heat pumps, with a further 34% planning to do so within the next 12 months. Only 8% say they have not been trained and do not plan to do so
Whilst regional disparities were in evidence in terms of training uptake and other barriers to entr y remain, confidence in the heat pump market is shown to be growing overall, with installers citing expected customer demand (37%), the chance to gain a competitive advantage (34%) and personal interest in renewable technologies (38%) as key motivators for training
Citing the firm’s installer training initiatives such as its partnership with GTEC Training, two centres of excellence and mobile training rigs, Hemal Morjaria, MD - Heating & Renewables, said: “It’s important that we continue to support installers especially sole traders and small businesses with affordable
and accessible training to future-proof the industr y, which plays an essential part in the UK’s net zero ambitions ”
Jewson’s annual Trade Trends report, meanwhile, reveals that more than half (54%) of builders and tradespeople are winning more work “by offering ser vices linked to sustainability” as it moves from “being a niche market into a mainstream business driver as more homeowners look for sustainable solutions ”
Its research also investigated trade awareness of the impending Future Homes Standard legislation, designed to ensure that newbuild homes in England will produce 75%-80% fewer carbon emissions than those built under current regulations The official rollout of the FHS has been subject to delays, but recognition is growing in the market with almost a third (32%) aware of its introduction, up from less than a quarter last year
Sabrina Passley, Head of Sustainability for Jewson’s parent company STARK UK, commented: “ The data in our report highlights a sentiment that tradespeople understand a change is coming, but they’re unsure how to navigate it Our role is to help bridge that gap, by making compliance simpler, offering practical product solutions and supporting upskilling through our Sustainability Centres, expert advice in-branch and supplier training ”
Editor Paul Davies
Group Advertisement Manager Craig Jowsey craig@hamerville co uk Tel: 07900 248102
Advertisement Manager Ian Duff Tel: 01204 596633/ 07810 353525 probuilder@sky com
Design Adeel Qadri
Digital Manager
Jasmine Smith
Digital Assistant
Myfanwy Gathard
Group Production Manager
Carol Padgett
Production Assistant
Kerri Smith
Circulation Manager
Whilst we ’ re highlighting the renewables and sustainability angle here, the key point is a wider one namely, that customers increasingly require their merchant(s) of choice to be so much more than just a purveyor of products Granted, this has always been an intrinsic part of the merchant’s role, but supporting customers with the best advice, knowledge and insight has perhaps never been more crucial in an era of changing legislative demand and the wider uptake of new technologies.
Indeed, this reflects the findings of a further research project, co-sponsored by the BMF in tandem with L.E.K. Consulting and authored by industry expert Steve Collinge, which is “designed to set new standards for the trade customer experience for the next decade.”
Entitled The Builders Merchant Branch of the Future, the report provides “actionable insights” for merchants of all sizes across seven strategic pillars, revealing that “today’s trade customers expect more than just products; they seek a seamless, efficient experience that saves time, provides choice, and reflects modern standards of service and sustainability”
Simply put, delivering or facilitating training and ser ving as an efficient information hub that can cut through the noise of the modern construction marketplace will be a vital differentiator for the sector at large
G enuit Group plc home to leading names including Polypip e, Nuaire and Ade y has announced the acquisition of Davids on Holdings, a p or tfolio of leading UK-bas ed plumbing and water ef f icienc y brands The transaction brings Cistermis er, Keraf lo, Salamander Pumps and Talon into G enuit’s Sustainable Building S olutions (SBS) business unit
Joe Vorih, Chief Executive Officer of Genuit Group, commented: “We are delighted to welcome our new colleagues to Genuit Group They bring an innovative and highly complementar y portfolio of plumbing as well as sector leading brands, enabling us to look at ways we can leverage our channels to market and combine solutions to deliver value to our customers.
“We look forward to working with our new colleagues on delivering on our shared purpose; Together, we create sustainable living ”
Merchants and installers can expect continuity of ser vice and ongoing investment in product development, technical support and availability
Safety first
With racking safety a critical issue, the Storage Equipment Manufacturers Association has made it even easier for warehouse owners and managers to check the credentials of a racking inspector with the launch of its SARI Verification tool.
Nick Betteley, President of SEMA, said: “Our SARIs (SEMA Approved Racking Inspectors) deliver a high level of engineering and technical knowledge to the job a fact they demonstrate when passing our rigorous training course and examination If an unqualified inspector performs your Expert Inspection, they may not deliver the same standard of work as a SARI, which risks the safety of your warehouse
“By setting up our SARI Verification Tool we are adding in another step in our mission to protect the safety of a warehouse.”
WCoBM training support
The Worshipful Company of Builders’ Merchants is calling on people of all ages to explore exciting careers in the building materials sector. As part of its Build Your Career campaign, WCoBM is offering grants of up to £2,000 to support those who are starting, progressing or retraining for a role in the industry.
For individuals interested in applying for an apprenticeship, new to the sector or looking to enhance their knowledge and experience, WCoBM funding could support their learning and development
Lucia Di Stazio, Chair of the WCoBM Education and Training Committee, said:
Customer insight
Jewson’s annual Trade Trends report shows that sustainable building has grown from being a niche market into a mainstream business driver as more homeowners look for sustainable solutions, with more than half (54%) of builders and tradespeople shown to be winning more work by offering ser vices linked to sustainability.
Matching this growing demand with the right level of knowledge and insight is a key challenge, and the report shows investing in training remains a priority
“ There are hundreds of career paths available in the building materials sector from the wellknown logistics, yard and trade counter roles through to sales, customer ser vice, marketing, finance, technical and product specialisms
“Opportunities are open to school leavers, career changers and those aiming to develop further, and we ’ re keen to encourage people to explore the possibilities available in this fantastic, diverse industr y ”
The building materials industr y employs more than 200,000 people across 6,500+ builders’ merchants’ branches nationwide, according to the BMF’s Annual Review
However, many people remain unaware of the range of career prospects it can offer
WCoBM notes that individuals can be directed to www.bmcareers.com a dedicated website from the BMF that features real career stories, job openings and apprenticeship listings to find out more
For further information on the financial support from WCoBM of up to £2,000, use the shortcode www.rdr.link/mbv001
Equally, whilst awareness of legislation such as the Future Homes Standard is growing, concerns remain about the challenges it may present For example, there’s been a big jump in the number of people worried about more paper work and admin (up from 14% in 2024, to 34% in 2025), with the same proportion of respondents saying it’ll lead to increased business costs
Sabrina Passle y, Head of Sustainability for STARK UK, Je ws on ’ s parent company,
said: “As the constr uc tion industr y moves toward a low-carb on future, there’s a growing opp or tunity and resp onsibility for tradesp eople to upskill in sustainable building prac tices
“ The data in our rep or t hig hlig hts a s entiment that tradesp eople understand a change is coming, but the y ’ re unsure how to navigate it Our role is to help bridge that gap, by making compliance simpler, of fering prac tical pro duc t s olutions, and supp or ting upskilling throug h our Sustainability C entres, exp er t advice in-branch and supplier training.”
NEW REPORT “SETS THE STANDARD FOR TRADE CUSTOMER EXPERIENCE”
Look to the future
The Builders Merchant Branch of the Future, a comprehensive report co-sponsored by the BMF with L.E.K. Consulting and written by respected industr y expert Steve Collinge, is designed to set new standards for the trade customer experience for the next decade and provides examples of best practice and clear guidance for merchants
It presents ‘actionable insights’ for merchants of all sizes on how to transform their businesses across seven critical areas: Convenience, The Right Range, Expertise & Advice, Payments & Pricing, Health & Wellbeing, Personalisation & Loyalty, and Sustainability & Responsibility.
The research-based report was informed by visits to and conversations with merchant branches, suppliers, ser vice providers and tradespeople. The findings reveal that today’s trade customers “expect more than just products; they seek a seamless, efficient experience that saves time, provides choice, and reflects modern standards of ser vice and sustainability”
BMF CEO John Newcomb commented:
“ The report highlights the changing needs of different generations of customers Many
Banking insight
The Haldane Group recently welcomed senior representatives from the Bank of England’s Monetar y and Financial Policy Committees to its Newr y headquarters as part of a regional policymaker outreach visit Huw Pill Chief Economist, Executive Director for Monetar y Analysis and a member of the Monetar y Policy Committee, as well as Nathanaël B enjamin, Executive Director for Financial Stability Strateg y and Risk met with Executive Chairman David Haldane, CEO Charles Burns and Newr y Site Manager (and fourthgeneration shareholder) Rob Haldane.
During the visit, the guests met with The Haldane Group’s leadership team to discuss the current business climate, before touring the Newr y site the largest hub for the company ’ s extensive timber importing, manufacturing, and distribution operations
merchant branches are geared to ser ve and support a typical customer in their fifties (However) the internet and digitalisation have created a fundamental shift in how younger tradespeople run their business, and the merchant branch of the future must respond to reflect these changes
“ The seven ser vice themes covered in the report are both aspirational and achievable, showing merchants how to enhance customer experience, loyalty, and long-term growth. It offers practical guidance to help shape the future of any merchant business, whether a single branch or a multi-site operation ”
The Builders Merchant Branch of the Future report is available free of charge to BMF members via www rdr link/mbv002
To explore how the report’s insights can be tailored to their own operations, merchants should book a meeting with their local BMF Regional Manager or contact Steve Collinge directly at Steve@irg.co.uk.
David Haldane commented: “We were delig hted to welcome Mr Pill and Mr B enjamin to Ne wr y. Their visit is an imp or tant recognition of the contribution business es in Nor thern Ireland and Ne wr y in par tic ular make to the UK economy We value the opp or tunity to share our p ersp ec tive on the business environment and hig hlig ht our continued investment in p eople, outstanding c ustomer s er vice, and growth ”
ForgeFix has announced that its new facility at Bessemer Park in Sheffield has officially been named a Builders Merchants Federation Centre of Excellence The relocation to the site earlier this year marks a significant step in the supplier’s strategic development, providing it with a modern, purpose-built site to support its long-term growth ambitions by enhancing its logistics capabilities and providing the company with the capacity to further expand its ser vices
The operation will now ser ve as a central hub for innovation, training and industr y collaboration, with the BMF Centre of Excellence title recognising facilities that set “the highest standards for professional training, knowledge sharing and customer engagement ”
High Performance host
NMBS has named broadcaster Jake Humhrey as the host of its 2026 All-Industr y Conference, set to take place from 11–14 June in Alicante, Spain Best known today for his work with The High Performance Podcast, which has over 100 million downloads, Jake has also had over 20 years as an award-winning T V presenter, hosting Formula One, football and huge shows for the BBC, Channel 4, IT V and BT Sport
Across the two-day business programme, the conference will explore key themes affecting the merchanting sector. These include digitalisation and AI, retrofit market opportunities and the importance of market adaptability
For more information or to register your place, visit www.nmbs-conference.co.uk
MERCHANT FOCUS
BENCE GROUP TENTH BRANCH
The George Bence Group, the 171-yearold, sixth generation family run business, has officially opened its tenth branch following the acquisition of a new site in Swindon Group MD Paul Bence said: “We are absolutely delighted to bring our services to the local building community of Wiltshire. Strategically, Swindon has been on our radar for a while and when the opportunity arose to take a knowledgeable and experienced team from a closing branch, we knew it was the right time to push forward with our plans
“Personally, it has been a long-term goal to take our business from a single operation to double figures, and despite the current economic malaise, I couldn’t be more focussed and proud to continue to push our family business forward ”
Lee Adcock, new Swindon Branch Manager, added: “After an initial LinkedIn message to Paul, it’s amazing how quickly we managed to get the branch up and running I’ve never been so motivated in my career to make this branch a success, and with the clear backing of independent owners and a fantastic team we are delighted to be back serving the tradespeople of Swindon and its surrounding areas under the Bence brand ”
CROWN DECORATING CENTRE BIRKENHEAD BRANCH
Crown Decorating Centres has added to its network with the opening of a new store in Birkenhead, creating three new full-time jobs in the local area Providing a one-stop shop for professional painters & decorators and DIYers alike, customers are also be able to take advantage of Crown Decorating Centres’ popular Can Back scheme, through which old, empty paint cans (from any brand) can be handed in to be recycled free of charge
Store Manager Richie Molyneux said: “Birkenhead is home to a thriving painting and decorating industry, and with the support of our new store, it’s only going to go from strength to strength.”
MURDOCK BUILDERS MERCHANTS MURDOCK HOME CENTRE
The new Murdock Home Centre is said to represent “a bold expansion for the business,” combining a full-service builders’ merchant branch with “a fresh, retailfocused space for DIY enthusiasts and homeowners ” Situated at The Junction, one of Northern Ireland’s leading retail and leisure destinations with over 40 stores and fast-growing footfall, the new Home Centre puts Murdock at the heart of Antrim’s busiest shopping location and has created 22 new jobs in the local area
For customers, it means everything for building, renovating and improving under one roof, whether trade or retail.
Branch Manager Paul Wilson said: “Our Builders Merchants remains the backbone of our business for trade customers, but the Home Centre is designed with the everyday customer in mind Whether it’s paint, doors, flooring, or outdoor landscaping, it’s about giving people the inspiration and tools to improve their homes all with Murdock’s service and know-how ”
HUWS GRAY BUILDING SUPPLIES & SOLUTIONS PITCHSIDE IN SCOTTISH FOOTBALL
Huws Gray has announced that its branding is appearing on perimeter boards at away matches for Rangers and Celtic Following the company’s recent rebrand, this initiative brings Huws Gray into view of thousands of football fans across Scotland, reflecting its ongoing support for local communities and involvement in the nation’s sporting culture complementing its recent PGMOL partnership, which sees the business becoming the official kit sponsor for referees and match officials across all major English football matches
Eddie Hernon, Managing Director at Huws Gray Scotland, said: “Being pitchside gives us a fun and engaging way to connect with fans and communities Football is a huge part of Scottish life, and we’re proud to be part of the action ”
WOLSELEY GROUP SUPPLY CHAIN INVESTMENT
Wolseley has announced a “significant strategic investment in its supply chain,” aimed at “enhancing its ability to meet rising demand for low carbon heating solutions and providing proactive support to customers navigating the energy transition ”
Central to this is the transformation of its Measham Distribution Centre into a dedicated fulfilment centre that will “enable the business to scale its capability to safely and efficiently deliver larger and more complex products, such as air source heat pumps, and offering customers a consistent and responsive delivery experience.”
The announcement follows the launch of Wolseley’s dedicated Renewables Centre brand earlier this year
John Hancock, Chief Operating Officer, said: “This is a bold and forward-looking investment that positions Wolseley at the heart of the UK’s renewables transition We’re not just evolving our infrastructure we’re evolving how we support our customers The new fulfilment model will ensure we can deliver the right products, at the right time, with the expertise and reliability our customers expect ”
The Group has also announced a new partnership with Haier HVAC Solutions to expand its renewables capability including air source heat pumps, smart controls and battery storage systems and support installer training.
(Left-right): Antrim Branch Manager Paul Wilson, Regional Manager Pearse Gildernew, MD Martin Farrell and Antrim Retail Manager Pamela Lunn
Growing strong: MKM turns 30
Starting with six people in a shed in Hull in 1995 to 135 branches plus specialist business Oceanair today, MKM has grown into the UK’s largest independent builders’ merchant with turnover set to reach £1 1bn this year It’s a stor y that is shown to combine resilience, innovation and a commitment to people-first leadership while it can also be seen as offering a glimpse of where the merchant sector is heading.
MKM’s beginnings are rooted in a leap of faith When founder David Kilburn was made redundant at the age of 50, he and co-founder Peter Murray decided to take a chance They began as a tight-knit original group of six David, Peter, Janet Murray, Linda Kilburn, Andy Beet and Richard Taylor all of whom shared the same determination to do things differently
“We had no credit accounts, no customer base and plenty of competitors who said we wouldn’t last three months,” David remembers. “One supplier gave us six months to pay that kind of faith we ’ ve never forgotten ”
Orders were celebrated with the clang of a fire bell in the warehouse For Andy Beet, joining at just 26 years old, the energ y was infectious: “ The camaraderie was real Those little wins felt enormous. That sense of
shared ownership made it special.”
That spirit evolved into MKM’s ownership-style branch model, where local directors have autonomy and a financial stake in their branch What began as an experiment quickly became “the company ’ s heartbeat” and its key differentiator in a competitive sector.
Today, MKM’s network operates under the same principle: empowerment Each Branch Director decides their stockholding, fleet and credit terms based on their local market “It’s what makes us different,” says CEO Kate Tinsley. “Branch Directors make decisions in real time, rooted in their community, and that keeps us close to our customers ”
For the wider industr y, MKM says its success demonstrates how decentralised models can attract entrepreneurial talent into merchanting and foster loyalty at a time when recruitment is a major challenge “It’s not just a job,” says Andy. “When you give people real responsibility, they live for it ”
Industr y evolution
The merchant landscape has transformed dramatically since 1995. Customers expect more
“Building on people, innovation and the future of merchanting,” MKM Building Supplies is marking 30 years in business.
influenced by retail, e-commerce and deliver y apps MKM has responded with significant investment in both digital and branch experience, as Kate explains: “When I joined in 2020, our digital offer was almost non-existent Now we ’ re building a platform that will in time outperform competitors ”
Branches, too, are evolving. Modern MKM sites offer retail-style showrooms, seamless digital integrations and enhanced deliver y tracking. Its own “branch of the future” is designed to combine the efficiency trade professionals need with the kind of customer experience today’s buyers increasingly expect.
And equally, as sustainability moves centre stage in construction, merchants have a critical role to play MKM has made clear commitments to cut carbon and promote greener building solutions
Four of the original six founders: David Kilburn, Janet Murray, Peter Murray and Andy Beet
CEO Kate Tinsley
“It’s a meritocratic industr y. No one cares what school you went to it’s about how you per form.”
Its new Cheltenham branch is billed as being a landmark built to BREEAM Excellent standards, fully electric with solar PV, air-source heating and intelligent energ y management, the site achieves operational carbon net zero for its energ y use
R achel C onstable, MKM’s Head of ESG, is pragmatic: “We know constr uc tion has a signif icant carb on fo otprint, but we ’ re not shying away f rom it Cheltenham is a great example of w hat’s p ossible but it’s just the star t ”
MKM also reports that it is “foregrounding sustainable products online,” making it easier for customers to find Future Homes Standard-ready materials. From heat pumps to permeable paving and biodiversity products, the independent merchant states it is “helping the industr y build greener ” Its acquisition of Oceanair strengthens this position, adding specialist HVAC expertise, technical design support and accredited training for low-carbon heating.
Furthermore, the company ’ s progress has been recognised with a Silver EcoVadis Medal, placing MKM in the top 15% of companies globally for sustainability performance
Attracting new talent
As the Builders Merchants Federation continues to lobby for government support to “Get Britain Building Again,” opportunities in training and apprenticeships are growing.
Accordingly, MKM is keen to showcase merchanting as a career of choice
“It’s a meritocratic industr y, ” says Kate. “No one cares what school you went to it’s about how you perform That’s why so many people have built brilliant careers here.”
For MKM, the ownership model is seen as a magnet for ambitious individuals who want to run their own business. Furthermore, at branch level, apprenticeships and graduate schemes provide a gateway for the next generation Combined with the company ’ s culture of recognition ever y Branch Director standing to applaud the winner of Branch of the Year it’s a sector narrative that counters outdated perceptions
Since 2020 alone, MKM has grown from 73 branches to 135 plus Oceanair. The ambition now is 250 branches within a decade roughly 10 a year and a turnover set to match that growth
Kate, however, is clear on the priorities for the organisation She said: “We’re a collection of local business, so it’s not the big number that excites me. What matters is being number one in ever y local market we ser ve That’s when you know you ’ re making a real difference.”
Thirty years on: people first
For founder David Kilburn, the biggest achievement is cultural “We always said everyone is welcome here We want people to be happy coming to work in the morning. That culture is my proudest
achievement by far passionate people doing the right thing ”
MKM’s developmental journey is one the business considers can be a lesson the industry as a whole can take from: embrace change, adopt innovation and pursue growth but never lose sight of the people and relationships that underpin long-term success.
M A R K ET M O N I T O R
in association with
“New Towns will unlock growth”
The National Federation of Builders has responded to the publication of a new independent report that recommends twelve locations as potential ‘New Towns,’ as a key part of the Gover nment’s housebuilding strategy appears to take shape.
“NewTowns are an obvious tool in the armoury of tackling the housing crisis and unlocking growth,” explains NFB CEO Richard Beresford “There will be challenges to overcome, some political, but it has not taken long for the twelve locations to be identified, and this is evidence that the Gover nment means business when it comes to building the homes and places England needs.”
A New Towns Unit will also be established to work across government to build the towns, which it says should each “deliver a minimum of 10,000 homes and 40% affordable housing, half of which will be for social rent ” A Strategic Environmental Assessment (SEA) will identify the environmental impacts but “no final decisions on locations will be made until this assessment concludes” and the list of preferred locations “could change as a result of the process.”
Rico Wojtulewicz, Head of Policy and Market Insight at the NFB and House Builders Association (HBA), said: “New Towns, new energy infrastructure, new reservoirs and new ambition The Labour Gover nment are pushing the UK down a new, exciting path, and one we haven’t seen for half a century. The New Towns plan will
unlock new homes and places, while supporting the Gover nment’s spatial planning plans
“They can act as a regional growth mechanism, while encouraging outside investment And they will highlight how difficult planning is in practice, thus progressing the wholesale planning reforms the UK desperately needs.”
However, Rico cautioned: “We must ensure New Towns provide opportunity for existing and new SME housebuilders and regional contractors to build Those sized businesses deliver the workforce capacity needed to reduce reliance on immigration, the competition which drives innovation and quality, and spread the risk of default during economic downtur ns.
“This is best done through a strategic land arrangement and proportionate procurement processes.”
He added: “There will also be a temptation to work with the largest developers and support their business models, especially regarding volumetric offsite housing However, 100% of projects and constructors can implement component Moder n Methods of Construction (MMC), and
“We must ensure New Towns provide opportunity for existing and new SME housebuilders and regional contractors to build.”
investment in that space can be applied to all homes
“We must not waste the opportunity to ensure all homes are delivered more quickly and innovation comes forward to retrofit the UK’s twenty-one million homes, 12 5 million of which are traditionally built ”
n The 12 recommended locat ions are:
l Standalone settlement in Adlington, Cheshire East
l A “corridor of connected development” in South Gloucestershire, across Brabazon and the West Innovation Arc
l A new town infill between Chase Park and Crews Hill in Enfield
l A former airbase at Heyford Park in Cherwell.
l An urban development in Leeds, based on transport connectivity
l Inner-city development and densification in Manchester, Victoria North
l A standalone settlement in Marlcombe, East Devon, supporting the Exeter and East Devon Enterprise Zone
l A ‘Renewed Town’ in Milton Keynes, supported by a Mass Rapid Transit system
l High density development in Plymouth
l New settlement in Tempsford, Central Bedfordshire
l Riverside settlement in Thamesmead, Greenwich
l Expanded development at Worcestershire Parkway, Wychavon
n To view the New Towns Taskforce report, use the shortcode www rdr link/mbv003
Julie Langford has joined Marsh Industries as Financial & Management Advisor Julie, formerly Financial and Operations Director at NMBS, brings a wealth of knowledge and extensive experience at Senior Board level, having played a pivotal role in guiding financial strategy, governance and organisational development throughout her career
In her new role, she will be working closely with the Board of Directors and the Senior Management Team, providing strategic financial insight and management expertise to support the company ’ s continued growth and success
David Harger has been promoted to Sales Director at Croydonased builders’ merchant Harris & Bailey David joined the business ged 16 in 2010 following six weeks of work experience, and takes n the role having gained a huge amount of knowledge and xpertise working in different parts of the business
He said: “I’ll be focusing on sales growth, supported by our 14trong sales team, as well as making sure we continue to look for new opportunities with suppliers Not resting on our laurels is something which has been a crucial part of why we ’ ve been around or more than a century and is something we will continue to do ”
Wavin has bolstered its specialist merchant team with the appointment of Tom Pettit as Key Accounts Director Tom brings more than a decade of experience in the merchanting sector, joining from Starett UK & IRE
Tom will now lead Wavin’s field-based branch development team, supporting both large merchants and smaller independent businesses across the UK His focus will be on strengthening and expanding the supplier’s longstanding distributor relationships
Russell Roof Tiles has promoted Ross Hayward (pictured, left) to the position of Regional Sales Manager, Midlands whilst Michael Palmer (right) moves up to become Regional Sales Manager, South Both are new roles within the 12-strong sales team with the pair, who have each been with the business for approximately 20 years, taking on additional responsibilities within their respective regions
These changes mark an important step in strengthening the company ’ s regional structure, designed to accelerate development in areas aligned with ongoing new product development and supporting the growth of its recently launched Bute3
Jason Baldock has been named as the new MD for Baxi UK & Ireland following the news that departing MD and Dutch national Jan Rijnen has re-located to head up sister BDR company Remeha, covering the Belgium, Netherlands and Luxembourg (Benelux) region
Jason has 29 years ’ experience in commercial and project delivery roles, most recently as MD of Alstom UK&Ireland Digital and Integrated Systems division since 2020 He commented: “I am truly excited to be joining Baxi UK & Ireland and look forward to building on the company ’ s strong heritage and exploring new opportunities as we embrace the decarbonisation agenda ”
Keyline Civils Specialist has appointed Huw Jenkins as its new Managing Director, bringing extensive experience in supply chain and logistics to lead the Travis Perkins plc group ’ s specialist civils and drainage division Huw joins from CEVA Logistics, where he served as MD for the company ’ s contract logistics activities in the UK, Ireland and the Nordics His extensive logistics experience also includes senior leadership roles at DHL, Wincanton and Leidos
He said: “With such comprehensive national coverage, it's been fantastic to meet the teams out in the field in these early days I very much look forward to engaging with customers and suppliers and building on our market leading position ”
Winning ways
The annual BMF Building and Marketing Excellence Awards recognise the real-life achievements of talented young people working in the building materials sector. This month we congratulate the award-winning suppliers, service providers and marketers.
YOUNG SUPPLIER ACHIEVER 2025 DECL AN TAYLOR, MARKETING ASSISTANT, FERNCO
Since joining Fernco as a marketing apprentice in 2023, Declan has demonstrated a level of curiosity, creativity and commercial thinking far beyond his years A natural urge to collaborate enabled him to gain insight into how different parts of the business connect, which underpins the success of his work His ability to turn ideas into action is coupled with a commercial mindset that tracks campaign performance through measurable results He introduced Fernco’s S ocial Ambassador programme and played a key role in bringing six new products to market over the past 12 months, increasing sales through merchant partners in the process Declan also oversaw Fernco’s adoption of the BMF Product Data Template over its entire portfolio, launched an extension to the company portal to give customers 24/7 access to product data, and played a pivotal role in Fernco becoming the first supplier to commit formally to Data Yard, the industr y data pool.
MARKETING EXCELLENCE AWARD 2025
HELEN KIRBY, RESAPOL
Since joining Resapol in 2020, Helen has significantly improved the brand’s visibility, especially within the merchant sector, applying consistent brand guidelines across all platforms to ensure the Resapol brand remains easily recognisable
Through strategic campaigns, Resapol has car ved out an identity in a competitive market Trade advertising, social media and email campaigns highlighting the company ’ s USPs and the breadth of their range contributed to a 33% increase in merchant sales
Email marketing plays a significant role in enhancing brand awareness. A campaign to re-engage lapsed customers resulted in almost £90K of new orders, providing a new benchmark for future campaigns
Helen has employed various marketing strategies, including supplier partnerships and causerelated marketing, supporting charities through the Resapol Foundation, to meet the company ’ s objectives Heightened recognition of the brand has made the company the merchants’ brand of choice for specialist construction products
YOUNG SERVICE ACHIEVER 2025
JAMIE PIERCE, AGENCY 53
With two decades in the building materials sector and a family business background, Jamie pairs deep industr y expertise with sharp creative insight His career is defined by innovation, dedication and a passion for moving the industr y for ward
Having held multiple senior market roles within builders’ merchants, he founded his own creative marketing agenc y in March 2021 in the depths of the C ovid pandemic, when many others were pulling back, he did the opposite Spurred by his belief in the transformative power of great marketing and a vision for how to support merchants and manufacturers, Agenc y 53 has grown into a vibrant team of five full-time and two parttime staff, all driven by the same passion that Jamie brings to ever ything he does.
n The BMF thanks the sponsors of these Awards, Epicor, Cemex UK Rugby Cement, the Worshipful Company of Marketors & CMDi
n BMF training ranges from formal Apprenticeships and, with leading British universities, sector-specific Diplomas, Degrees and a Masters Degree in Merchant Leadership and Strategy, to online product knowledge and other specialist skills training
MERCHANT TRAINING
Laying the foundations
PBM visits Mirka UK’s offices in Milton Keynes to discuss the importance of dust-free surface preparation, focusing on the company’s training provision and merchant support services.
Finally afforded formal city status in 2022, Milton Keynes has been the subject of some harsh criticism over the years, from its much-maligned roundabouts to its infamous statues of concrete cows. However, the former new town’s planners clearly had foresight and laid the foundations for a thriving community, meticulously planned from the ‘grid system’ boulevards of the centre and encompassing some of the best green spaces in the countr y
In fact, the city offers closer proximity and greater access to more parkland and open spaces than virtually all other urban centres across the UK The park system planned out in its development is now enshrined by the Milton Keynes Parks Trust, holding a 999-year lease on around 4,500 acres and also looking after around 400 acres of lakes.
Sitting on the banks of Furzton Lake (initially created to act “ as a basin for floodwaters during rainy spells (which) has matured into a peaceful oasis for local residents and wildlife to enjoy”) is Mirka UK's office and training centre a further
bastion to the inherent merits of effective planning and preparation
A mere pebble skip away from the legendar y Milton Keynes B owl convert venue, the modern and welcoming facility acts as an impressive showcase for Mirka’s comprehensive portfolio of surface preparation tools and accessories, from corded and batter y-powered sanders and dust extractors to a wide range of abrasive pads, polishers, hand tools and other related equipment
Recently refitted, the facility provides a number of well-appointed meeting rooms and breakout areas which can be configured to accommodate around 20 guests at a time. Examples of the supplier’s POS display units and sector-specific literature reinforce the Mirka brand identity, whilst the beating heart of the building is the impressive training centre created to allow visitors to get ‘hands-on’ with the company ’ s wares
Operating across a number of industry sectors including construction and decoration, woodworking, and automotive alongside transport & industrial applications (Mirka is reputedly ‘the’ name in automotive surface preparation and finishing, whilst its solutions are widely used on boats, trains and buses ), the training facility is designed to be a flexible space that can be tailored to the bespoke needs of its customers.
Reinforcing the ‘classroom’ setting of the meeting rooms above, a purpose-built, 1,000 square foot workshop-style space is geared to maximise the user experience, providing a
range of rigs and practical demonstration areas to ensure that its team of dedicated in-house trainers can deliver sessions that allow users to try the company ’ s tools and accessories
While building and decorating professionals are clearly one of the prime audiences, the training centre and the sessions themselves are frequently adapted to a merchant audience. The clear philosophy being, that stockists will be better able to sell the merits of the products if they have put them to the test themselves
Dust extraction
A perfect example of this is in dust extraction Increasingly adopted by professional decorators, the impeccable host for PBM’s visit, Business Sector Manager Construction & Decorating Ryan Jones, explained that “the market is getting there ” with around 60% of professionals now using dust extraction equipment, and especially among the younger generation of tradespeople
“Cost can remain a barrier,” Ryan conceded, “but customers can really see the difference once they use the products and realise they can save time at both the start and the finish of a job The key thing is, using dust extraction equipment makes things easier and allows people to do more in less time ”
Indeed, further advantages are also to be found for customers working on commercial and non-domestic contracts, which are increasingly mandating dust-free sites whilst the less intrusive working conditions also
“Stockists will be better able to sell the merits of the products if they have put them to the test themselves.
mean that areas of, for example, a school or hospital won’t remain out of use for so long
And these principles clearly translate to the more typical domestic refurbishment setting, allowing trades to move onto the next job faster and leaving behind a more satisfied customer. Furthermore, when factoring in the intrinsic health benefits of not breathing in dust all day, the message becomes even more compelling
Beyond encouraging merchant customers to visit and make use of its MK centre, the business also stresses its capacity to support merchants at the local level Its Construction & Decorating sector team includes seven ASMs out on the road to facilitate branch visits and demo days in store, whilst a host of POS materials and display units are also available to help generate sales at the trade counter
n Mirka UK has introduced Abranet Yellow, designed to enable the “fast, clean and healthy dust-free hand and machine sanding of ceilings and walls ” Coming in two formats of 225mm discs and 80x230mm strips, and in three grit options (coarse, medium and fine), the combination of its softness and fast-cutting, net structure ensures the abrasive is flexible enough to deliver even, controlled sanding with an electric sander or hand sander, while the net design enables “efficient material removal and excellent dust extraction.”
The abrasive is especially suited for long-neck sanders such as the Mirka LEROS, and performs “exceptionally well” with random orbital and rotary wall sanders, offering smooth compatibility across various sanding machines
Designed to withstand contact with screws, nails and uneven surfaces, the abrasive is also suitable for hand sanding blocks like the Mirka DecoSander, providing painters with a reliable dust-free solution for large surfaces and detailed areas
n For more information on the Mirka product range and its support services for merchants, use the shortcode www rdr link/mbv004
“Endless opportunities” are promised for merchants at this year’s National Painting & Decorating Show, which returns to the CBS Arena, Coventry on 18–19 November 2025.
The UK’s largest painting and decorating trade exhibition will once again aim to unite suppliers, merchants, stockists and contractors for two days of business, networking and product innovation With leading and up and coming UK and international manufacturers exhibiting, visitors will discover thousands of product lines from coatings and wallcoverings to tools, preparation systems, and sustainable solutions
For merchants planning ranges for the year ahead, the Show is billed as the best place to spot new launches and track emerging trends
Stronger supply links
Face-to-face contact remains invaluable. The Show provides merchants and stockists with a chance to negotiate terms, explore exclusive distribution deals, and strengthen relationships with suppliers Exhibitors will also be offering show-only promotions, helping businesses secure better margins.
“Live and unmissable,” the much-anticipated Products in Practice demonstrations are a show highlight These sessions allow visitors to see new coatings, tools, and systems tested in real-world conditions. For decision-makers, it’s an ideal way to assess quality, performance, and customer appeal before committing to stock Current themes from sustainability to colour innovation will also feature heavily Visitors can even discover expert skills at the Dulux Academy Wallpapering Masterclass during the event From surface preparation to flawless finishing, Academy trainers will share insider tips, techniques, and problem-solving know-how. Perfect for merchants and decorators seeking to expand knowledge, impress customers and boost confidence with ever y installation.
Show organiser Terr y Dullaway said: “For merchants and stockists, the National Painting & Decorating Show is the best place
to see the industr y ’ s direction of travel You can assess the latest innovations before they hit the wider market, build supplier relationships, and take advantage of exclusive deals
“It’s a commercial opportunity that comes around just once a year ”
Plan ahead for the season
With excellent transport links and a central UK location, Coventry’s CBS Arena makes attending simple. The November timing allows merchants to prepare for the busy spring decorating season with fresh stock, new ranges and stronger supplier partnerships
n Offering FREE entry for all trade professionals (advance registration is recommended), the National Painting & Decorating Show takes place from 18–19 November at the Coventr y Building Society Arena. For full details, visit www.paintshow.co.uk
ACO QUALITY DRAINAGE
A commitment to merchants
Ijoined ACO in early 2023, new to construction but learning fast Three experienced members of our merchant-facing team, who together have close to a century’s worth of combined experience, guided me early on and shared their wisdom about the merchant marketplace They taught me that ACO’s success depends on merchants’ selling ACO products
Stock security
Contractors juggle multiple challenges and, if a key item isn’t in stock at the merchant, work schedules and profits can go south Global events have ruthlessly exposed supply chain fragility in recent years.
Not just a supplier of drainage products, ACO is a UK manufacturer We have factories in Bedfordshire, work with UK-based partners and draw on the strength of the ACO Group’s factories, particularly in mainland Europe
In 2023, the business opened its £13 million new logistics centre with 141,000 square feet of storage This investment shows ACO’s long-term commitment to merchants, making sure we have sufficient stock in our yard, so you have stock in yours Our customer ser vice team aims for a 3-5 day turnaround and proactively ensure the right products are delivered
A recent example happened when one of the team noticed a merchant’s order
ACO is committed to ensuring it holds suf ficient stock, for rapid response deliveries
‘An aco’ is often used on work sites and online to describe any channel drain, whoever the manufacturer. But what makes genuine ACO products stand out, and how does the supplier support merchants?
In this second part of his twopart series, Angus Crichton, ACO’s House and Garden Marketing Manager, outlines the firm’s values and commitment to quality.
contained incompatible products. She contacted the merchant to confirm and correct the error This inter vention avoided the merchant reordering, while their customer’s installation proceeded smoothly with compatible products
Margin mindset
Margins are tight due to rising costs and cautious spending When a merchant stocks ACO, they have at their disposal a comprehensive range to meet ever y budget From ACO HexDrain and Easyline H50 at entr y level, to Threshold Drain and HexDrain Brickslot, through to high-end RainDrain Brickslot B 125 and Complete the Look gratings, there are corresponding margin opportunities.
In addition, each ACO channel system comes with a range of accessories which allow for strong upselling opportunities. For example, pairing premium gratings with porcelain paving is a clear upselling opportunity that increases the merchant’s margin.
Range reach
I described in Part One of this two-part series how ACO has a channel drain for
ACO’s recently opened £13m logistics centre with 141,000 square feet of storage
Dedicated Merchant Trainer Adam Donnaloia leads a session
ever y site With ever y scheme different in its own way, stockists can offer tailored drainage solutions from the company ’ s comprehensive range to accommodate a range of water volumes, load classes and surface finishes
In turn, this means they can help their customers tackle the unique challenges they face, rather than go for a one-size-fits-all approach which, in reality will not yield the best results
The reach of the range also allows segmentation of the market, so stock and promotions can be tailored to the customer base of each branch: core range for standard markets; premium range for higher end
Product performance
Nearly 80 years of engineering design and manufacturing quality lie behind an ACO product That heritage shapes the channels merchants buy and sell For example, channel profiles promote self-cleaning and guarantee anchoring Grates clip securely without the need for bolts that can rust over time but can be readily removed for cleaning. Multiple outlets recognise on-site connection realities, complemented by accessories to contain and clean rainwater effectively
All ACO products undergo rigorous independent testing As a result, they carr y CE or UKCA marks, confirming compliance with BS EN 1433:2002 standards for load class, watertightness, and traffic resistance, backed up by a Declaration of Performance certificate. Our Design Ser vices Team are available to merchants’ customers to advise on drainage design and the most effective way of using ACO’s products Our channels
are backed by engineering excellence, independent testing and certified quality.
Support for success
The firm’s area sales managers support merchants directly This is what a staff member at one merchant shared about his ACO sales manager : “He was fantastic and ver y knowledgeable knew his onions and I could leave him to engage with customers We were just wrapping up and a customer asked me about ACO HexDrain Pro He was right on it, engaging with the customer ”
Our team of Regional Sales Engineers convert site drawings into lists of products to be placed with merchants ACO’s dedicated Merchant Trainer, Adam Donnaloia, offers training on ACO products to merchants either in-store or online
In addition, the business provides full marketing support, including POS materials In my role as marketing manager, I support merchants’ in-house marketing teams as they create brochures, webpages and promotions for ACO’s products to drive sales and build success
Sustainability L eadership
The only future is a sustainable one and so ACO leads in this area. The green recycled logo in the ACO Product Guide and Brochure readily identify products manufactured with recycled content, such as
“Contractors juggle multiple challenges and, if a key item isn’t in stock at the merchant, work schedules and profits can go south.”
the HexDrain range.
However, sustainability is more than recycled content, it is the entire length of the supply chain from raw materials entering a factor y through to the product arriving in the merchant’s yard ACO has made firm commitments to lower its ecological footprint in manufacturing, supply chains, and product use One example is altering pallet quantities to reduce transport emissions and packaging when goods are shipped to merchants
My mentors taught me about ACO’s commitment to the merchant marketplace: a UK-manufacturing base with strengthened logistics capacity to deliver stock security ; a comprehensive range of high-performance tested and certified products; support for merchant success and leading on sustainability
With a genuine ACO product, comes ACO’s values and commitment to quality
n
The ACO House and Garden range
ASM Dean Morgan with merchant staf f
Electric forklift trucks are used as par t of the firm’s sustainability commitments
SAFETY FOOTWEAR
The cat’s out of the bag!
Peter Lawson, Brand Manager for Overland Shoes, explains why the smart money is on the underserved middle market — especially with the launch of Bobcat Safety Footwear.
It’s a striking statistic: the UK PPE market is estimated to be worth over £2 2 billion annually, with safety footwear accounting for approximately 20% of that total. That’s over £440 million spent on boots, shoes and protective footwear every year
But within the protective footwear market, there’s been a widespread belief that tradespeople fall into two camps: those who want the cheapest black safety boot going, and those loyal to high-price brands, regardless of cost
These misplaced ideas can mean you ’ re losing out on a huge sales opportunity. Take the running shoe market; before HOKA arrived in 2009 and On Running later in 2010, the choice seemed split between budget trainers or premium giants like Adidas and Nike These two brands spotted the gap and filled it with shoes that were comfortable, distinctively designed and performed, at a mid-price point These companies now generate billions of dollars globally
In fact, just like in the running shoe sector, there is an “underser ved middle” segment in the safety footwear market who are open to design innovations, want to look great, feel comfortable and protect themselves properly They will invest in gear that helps them work better, move more freely and look stylish
In today’s connected world, tradespeople are more informed than ever They are influenced by design and trends from other industries and consumers They research their kit, follow influencers and peers on social media. They take their physical well-being seriously
Most don’t want a £40 boot that gives them heel pain after two weeks, but nor do they see the point in paying £180 for a name alone This middle market where boots range from £85 to £125 is where demand is exploding
As merchants, this gives you a sweet spot to target; customers who are loyal to performance, not just to a brand or price point With the Bobcat Safety Footwear range, we are redefining what value means in the safety categor y and it’s clear that value isn’t just about price
Indeed, the biggest driver in safety footwear purchase decisions is comfort. In fact, according to our research, 70% of buyers rank it as their top priority That’s why every Bobcat style features proprietary Redbacks Cushioning System a unique leaf-spring
suspension system that actively disperses pressure across the foot Unlike traditional foam insoles that just absorb shock, the system prevents foot fatigue before it starts, helping to stop the strain that triggers ailments like plantar fasciitis in the first place
Many merchant customers will recognise the technolog y which has been so effective in another important piece of PPE; kneepads For tradespeople working long hours, this cushioning isn’t just a nice-to-have, it’s transformative
Disruptive design
The design language of Bobcat Safety Footwear is as distinctive as the earth moving machiner y that gives the boots their name Ever y detail, from the aggressive tread patterns to the angular toe shapes and operator cab “ cage ” uppers, is inspired by Bobcat’s iconic machiner y These designs feel instantly familiar to anyone who already relies on Bobcat, bringing the same sense of strength and reliability from cab to ground.
Overland Shoes has engineered five outsole series to meet the real-world needs of different trades. Whether it’s the Delta series for indoor agility, the rugged Bastion series for outdoor graft or the Forge series with ladder grip zones on the sole, the collection spans 45 SKUs across S3 to S7 safety ratings
And crucially, we ’ ve developed purpose-built women ’ s styles too not just smaller versions of men ’ s boots, but bespoke
“The middle market is no longer a compromise, it’s where value and per formance meet.”
lasts that properly fit and support the female foot
For stock planners and category buyers, the question is simple: how do you optimise your offering for today’s customer? First, look at your existing sales split If your range is heavy on price-point product and heritage brands, you ’ re likely missing the middle
Second, consider your shelf appeal Bobcat footwear looks different angular, technical, modern It’s built to stand out and prompt interaction But it’s not just about aesthetics; our 45-SKU range means you can offer the full categor y under one brand, from trainer-style safety shoes to heavy-duty boots, without needing to stack up competing brands on limited shelf space.
Making margin
The range also offers a compelling margin stor y. With RRPs starting at £85 and running to £125, you can capture higher spend while offering a product that customers genuinely see difference and value in Our trade marketing push ensures customers don’t just find Bobcat Safety Footwear by chance we ’ re investing in social media, influencers and PR campaigns that will drive footfall and awareness right through to the merchant
The middle market is no longer a compromise, it’s where value and performance meet By giving your customers access to technology that can’t be found elsewhere, under a brand name they already trust, you ’ re offering something far more powerful than price; you ’ re offering boots built to last, not just fit the budget
Established in 1987 Overland is a specialist in the design, sourcing and wholesale of branded men ’ s and women ’ s footwear
n For more information about stocking Bobcat Safety Footwear, use the shortcode www rdr link/mbv006
ROOFING REWARDS
Compliant and proven
roof system solutions.
Positioned between product manufacturers and the construction industr y, builders’ merchants are pivotal in delivering a range of effective building solutions, trusted guidance and help And in a changing construction landscape, this role has never been more important
Merchant’s customers are seeking assistance to ensure the product selection choices they make are both compliant and effective against the backdrop of net zero and the impending Future Homes Standard, which is about to become a reality for the sector
In one key area the roof merchants can offer a compelling argument by promoting the benefits of a single-source full roof system, which includes an integrated solar PV solution This approach offers an effective and performance assured roofing solution that merchants should maximise.
Six reasons for a single source roof system:
1: Tried and tested to work together seamlessly, a full roof system’s array of components include underlay, roofing battens, an extensive range clay or concrete tiles, solar PV, fixings, fittings, dr y fix systems and roof ventilation accessories.
2: Assurance for the homeowner of a single source roof system with a manufacturer warranty Marley’s full system is backed by the reassurance of a 15-year performance warranty
3: A full roof system from a single manufacturer ensures every roof component is fully compatible and compliant with current legislation when installed in line with British Standard regulations
4: A single-source supply also reduces the risk of inferior product substitution that can compromise roof performance over the long-term
5: The inclusion of solar PV delivers a full solution, helping the design and construction of lower carbon, energy efficient homes
6: By offering a full solar roof system merchants can increase basket value while providing customers with the added assurance of a 15-year warranty
n For more information on Marley’s complete roof systems, use the shortcode www rdr link/mbv007
BSS has modernised its ERP capabilities by working with Klipboard, formerly known as Kerridge Commercial Systems.
A scalable digital foundation
Part of the Travis Perkins Group, BSS is a specialist in commercial and industrial pipeline and heating solutions With over 52 branches and two national distribution centres, operating at this scale with high-volume orders, complex pricing structures and critical customer timelines demands absolute clarity, control, and agility in back-end systems
BSS notes that it has built its reputation on “deep product knowledge, strong supplier relationships and ser vice excellence across its branch network ” But with customer expectations rising and the pace of change accelerating, the business recognised the need to take the next step on its digital journey, replacing its core business systems and ERP with a solution that could support “smarter decision-making, improved visibility across the branch network and greater operational agility”
The goal was not just to replace what had come before, but to embrace a platform that would future-proof the business and unlock new opportunities for growth. A “radical shift” was required, and not just in technology, with the company recognising it needed a solution that would “deliver out of the box, reflect the realities of merchant life, and be led by a team who knew the industry inside out ”
Klipboard ERP One was selected because it delivered on those terms: a cloud-based, merchant-specific platform with robust functionality available out of the box It provided the necessar y commercial tools
from purchasing and pricing through to inventor y, sales, and finance without the need for heavy customisation
With a partner that “understood the world they operated in,” the merchant delivered the project methodically and in three phases with specialist Klipboard consultants working closely with its internal delivery teams on the implementation journey
And while much of the deployment was indeed out-the-box, a number of pre-existing business critical systems also had to be integrated with the platform Finance Director Graham Eccles explained: “Klipboard gave us access to its webhooks platform and that enabled us to fully integrate and automate data exchanges from our existing platforms and workflows directly to and from ERP One ”
BSS has already highlighted several key improvements to customer service levels because of the platform, with Julia Lovett, Process and Engagement Lead for the project stating: “We are able to service customers more quickly at the trade counter because of
ERP One’s intuitive UI and trade counter search features that make finding the right product much easier for our colleagues ”
She also noted how the system had improved the business’s ability to quickly onboard staff, saying “what would have previously taken months of training now can be achieved in days with new starters able to process purchase orders on their first day due to the system’s ease of use ”
BSS also revealed that ERP One had significantly improved the way it processed Special Pricing Agreements (SPAs) and Rebates, with the system now automatically applying rebates and pricing rules to purchase orders so teams can see their impact on margin before an invoice is generated something previously not possible.
Product Owner at BSS, Lisa Taylor added that it will “bring more value as time goes on Now we have deployed the core ERP solution, we are excited to work with Klipboard to build out a suite of supporting products that can further optimise our business operations.”
This includes the impending deployment of eReceipts, a mobile app that instantly processes receipts from purchase orders, as well as a host of other mobile apps across warehouse management, deliver y, transport management and more.
n For more on Klipboard’s solutions for merchant businesses of all sizes, use the shortcode www.rdr.link/mbv008
Driven by data
Over the past year, AI has ver y rapidly shifted from theor y to reality for most businesses In the world of building supplies, while AIinvestment is slower compared to some industries, those investing are gaining a clear advantage over competitors
Our latest Supply Chain Agility Index 2025, which sur veyed more than 1,000 professionals across construction, manufacturing, distribution and retail, shows a consistent pattern The companies most prepared for AI are the ones investing in their people as much as their platforms
Across the building supplies industr y, AI is starting to make a quiet but noticeable impact AI is supporting merchants with planning by forecasting what’s needed, managing inventor y and keeping deliveries moving The real difference, though, comes from the people using it: the staff on the ground who know the trade and can turn data into smart, practical decisions
People drive AI success
There’s still some concern that AI might replace people, but the evidence points in the other direction. Businesses making progress with AI are expanding teams rather than shrinking them
New roles such as AI logistics and route optimisation specialists, AI-powered demand planners, and automation engineers are beginning to become part of ever yday operations These professionals are using technolog y to plan deliver y routes and anticipate supply bottlenecks, managing materials with greater accuracy.
Many builders’ merchants are already experimenting with AI Some systems now predict demand for seasonal stock insulation, cement, aggregates and landscaping materials so branches can prepare well before busy periods hit Others are using smart routing tools that tweak deliver y schedules as traffic builds or site timings change, cutting wasted journeys and fuel costs
A few have gone further by linking sales data directly to warehouse systems so bestselling products like timber lengths or fixings are topped up automatically rather than waiting for manual checks
AI is also changing how merchants interact with customers On trade websites
Chris Cyrol, Product Marketing Manager at Epicor, considers the level of AI readiness in 2025, exploring how workforce strategy is reshaping the building supplies industry.
and ordering platforms, AI-powered virtual assistants can now answer quick questions about stock, specifications or deliver y times, while predictive tools flag alternative products when certain materials are unavailable.
In branch, this means counter staff spend less time checking systems and more time giving practical advice. It is still people who make the difference AI simply helps them work with fewer delays and a clearer view of what’s happening across the yard.
The new trifecta: talent, technolog y, and infrastructure
Businesses embracing AI are taking a more holistic approach to supply chain
“AI is star ting to make a quiet but noticeable impact, suppor ting merchants with planning by forecasting what’s needed, managing inventor y and keeping deliveries moving.”
INFORMATION TECHNOLOGY
transformation The ones seeing real results are rethinking how their teams use information and how decisions flow through the operation
Across the building supplies industr y, technolog y is being used to model supply and demand in real-time, giving merchants early visibility of potential problems such as delayed deliveries or low stock on highdemand items Procurement teams are using predictive analytics to stay ahead of price changes in core materials, while AI-powered warehouse tools are improving accuracy and speeding up fulfilment, cutting errors and keeping projects on schedule
With skilled people and advanced technolog y working in tandem, suppliers are building stronger, more resilient operations But how can leaders build AI maturity into their business?
How to build AI maturity
The Supply Chain Agility Index 2025 outlines a clear roadmap for those looking to accelerate AI adoption into 2026 The first step? Hire AI expertise early to build capability before scaling up tools or platforms
Next comes a digital audit to identify weak points in data systems and workflows
Once those are addressed, businesses should pilot AI in high-impact areas such as demand planning, inventor y control, or route optimisation.
C ompanies following this step-by-step approach are s eeing tangible results within
6-18 months, f rom faster deliver y times and reduced waste to smo other supply chain op erations.
For merchants and manufacturers, the message is clear : AI should be integrated into ever yday operations rather than treated as a standalone project Taking the time to create a workforce strateg y that combines human capability with technolog y is becoming the real differentiator.
As fluctuating material prices, labour shortages and unpredictable demand continue to test industries, the businesses that align leadership buy-in with talent development and data infrastructure will be best placed to lead
n For more information on Epicor, and to download its Supply Chain Agility Index 2025, use the shortcode www.rdr.link/mbv032
Maximising sales efficiencies
Ian Oldrey, Managing Director at Ten-25 Software, asks “are merchants missing out on easy sales opportunities?
Running a merchant business has never been easy Early starts, chasing deliveries, keeping customers happy, juggling suppliers it all adds up What I see time and again is that even with all this hard work, many merchants still miss out on sales they could be winning.
It’s rarely about lack of demand More often than not, it’s things like stock figures not matching reality, clunky systems slowing people down, or a process that makes life harder than it should be for staff and customers alike.
These aren’t “nice-to-haves” they’re the small gaps that add up to lost orders, tighter margins, and frustrated teams
Stock visibility : The bedrock of sales Stock is at the heart of ever y merchant Get it right and you can deliver quickly, keep customers coming back, and free up cash to reinvest Get it wrong and you ’ re dealing with overselling, dead stock, or frustrated customers who don’t come back
I still see too many businesses relying on spreadsheets or finance systems like Xero to manage stock Those tools are fine for balancing the books, but they’re not designed to cope with units, packs, lengths, and multiple locations That’s where problems creep in.
If your team doesn’t have confidence in stock data, ever y sale becomes a risk You either promise something you don’t have, or miss out on selling something that’s sat there ready to go Either way, it’s money lost
Why efficienc y matters
When we talk about efficiency, some people think it’s just about cost-cutting But in a merchant environment, efficiency is really about winning business
If a builder phones two merchants to check stock and place an order, who wins? The one who answers instantly, confirms the stock, and gives a clear deliver y time The one who hesitates, asks the customer to wait, or has to call back later often loses out
Customers have high expectations now They want speed, accuracy and reliability. If your systems create friction, you ’ re giving competitors the advantage
The problem with outdated systems
Plenty of businesses are still leaning on spreadsheets, old accounting software, or systems that were never really designed for how a merchant works day-to-day On the face of it, things get done orders are entered, stock is tracked, invoices are sent. But inefficiencies creep in:
l Staff waste time re-keying the same details into different systems
“Customers want speed, accuracy and reliability. If your systems create friction, you ’ re giving competitors the advantage.”
l Stock reports don’t line up with what’s actually in the yard
l Customers wait while someone digs out the answer to a simple question
Individually, these issues don’t sound huge. But add them up across a week, a month, a year That’s a lot of lost sales and lost time The good news is they’re fixable
Small wins, big impact
The encouraging thing is that small improvements can make a big difference I’ve seen businesses turn things around just by :
l Automating repeat orders
l Identifying and clearing slow-moving stock
l Tracking customer buying patterns for smarter follow-ups
l Linking finance, stock, and sales to cut down on double-entr y
Each one of those changes removes waste, saves time, and captures sales that might other wise have slipped away
Where do you stand?
Information is the oil that keeps the sales engine turning We all buy from businesses that easily give us the answers we ’ re looking for Do you have it in stock? Is it a good price? When can I have it? Can I get more of what I ordered last month?
If your team can answer those questions instantly, the sale is yours. If not, opportunities slip away
To help, we ’ ve put together a quick Sales Efficienc y C he ck just 20 simple questions that highlight where your sales operations are strong, and where there’s room to improve
At the end you’ll get a personalised report with practical next steps to help you capture more of the sales you might be missing It only takes a few minutes and could uncover opportunities worth far more
n Take the Ten-25 Sales Efficiency Check via the shortcode www.rdr.link/mbv009 or scan the QR code
Strateg ic stocking
In the UK’s timber and building materials sector, volatility has become the norm rather than the exception From fluctuating prices and erratic demand to lingering supply chain friction and inflationar y aftershocks, UK merchants are facing pressure on ever y front.
The squeeze is particularly acute for independent and regional merchants, as large national stockists leverage economies of scale to undercut on price and outpace on stock availability For many, it’s becoming evident that legacy pricing tactics and outdated inventor y practices no longer offer the protection or performance needed to stay competitive
Recent data underscores this instability. Whilst Department for Business and Trade reports show building material price indexes slowly decreasing over time, overall costs are still significantly elevated from pre-pandemic levels As of May 2024, the UK’s ‘All Work’ Construction Materials Price Index remains 39 5% higher than in Februar y 2020, before the pandemic began
Despite this uncertain trading climate, many builders’ and timber merchant businesses continue to operate with fragmented strategies Pricing, inventor y control and margin management are often treated as standalone functions, rather than interconnected levers That disjointed
approach carries real cost
If a pricing model doesn’t reflect what’s actually in stock or if inventor y decisions aren’t aligned to margin objectives the business risks capital being locked up in deadstock, missed sales and profit erosion The most effective merchants now understand that these elements must work in unison, not isolation
It’s time for UK merchants to take a more integrated approach, one that views inventor y management not just as a cost centre but as a strategic driver of both price optimisation and margin growth
The inventor y-margin link
Inventor y has long been one of the most significant investments for building materials retailers and wholesalers It’s more than just product on shelves; it’s potential profit or loss When stock levels don’t align with customer demand or pricing opportunities, the bottom line quickly reflects this disconnect
The efficient turnover of stock can play a key role in supporting margins by minimising carrying costs, reducing the risk of excess or obsolete inventory, and keeping operations tightly aligned with demand Consider the timber price spike that occurred between 2020 and 2021, when UK costs jumped up by more than 80% in a short space of time, only
“Many builders’ and timber merchant businesses continue to operate with fragmented strategies. Pricing, inventor y control and margin management are often treated as standalone functions, rather than interconnected levers. That disjointed approach carries real cost.”
Brian Bowerfind, Division President, LBMH and Distribution at ECI Software Solutions, explains
how “smarter inventory management protects profit.”
to plummet the following year.
Merchants who stocked heavily during the peak in hopes of meeting demand were left with overpriced inventor y they couldn’t sell profitably That wasn’t just a pricing issue it was a disconnect between inventor y forecasting, price sensitivity and margin strateg y
Margins under pressure
Margin protection has become increasingly challenging as competitors with greater buying power drive down prices across the industr y Despite this evolution, local and regional merchants have a competitive edge in their agility
If t he y us e it st rateg ic a l ly, t heir abi lit y to move quick ly c an b e a ke y dif ferent i ator A lig ning inventor y management w it h pr icing and marg in go a ls enables merchants to ma ke smar ter purchasing de cisions, f ine-tune promot ions, and re duce reli ance on re ac t ive markdow ns
When inventor y turns are low, the cost of holding products increases, and obsolete or aging stock often has to be discounted, further shrinking already tight margins Ultimately, inventor y performance directly affects profitability.
The tech that connects the dots
Making alignment work at scale asks more questions than spreadsheets and manual reports can answer That’s where technolog y is required Modern electronic point of sale systems (EPOs) designed for the timber and building materials industr y can provide businesses with the visibility and tools needed to synchronise inventor y, pricing, and margin in real time
These solutions allow merchants to monitor inventor y aging, track SKU-level
profitability, and automate pricing changes based on cost fluctuations or sales velocity.
Greater insight empowers dealers to make proactive, data-backed decisions, whether that involves strategically discounting slow-moving items, raising prices on high-demand products, or adjusting stock levels ahead of seasonal shifts
Indeed, according to a McKinsey analysis, companies that adopt a product and platform approach to ERP upgrades can better manage costs and improve outcomes, enabling more agile and efficient operations
From
process to mindset
At the end of the day, the most impactful shift isn’t just operational, it’s cultural For pricing, inventor y, and margin strategies to work in harmony, teams across the business must be aligned
That means sales teams need to understand margin contribution, not just revenue targets. Purchasing managers should regularly review inventor y turnover and product-level profitability to ensure optimal performance. Leadership needs to foster a shared language around value and performance, not just volume
With that alignment in place, results quickly become visible across the business Gross margins improve Stock moves faster Inventor y investments become more strategic. And perhaps most importantly, the organisation becomes more resilient and better prepared to respond to market swings and customer needs with confidence
For merchants looking to future-proof their operations the message is clear : resilience isn’t built on sales volume alone it comes from smarter inventor y strateg y, tighter margin control and pricing decisions that respond in real time.
Getting this right could well be the differentiator that sets your business apart
n For more information on ECI Software Solutions, use the shortcode www.rdr.link/mbv033
Look to the future
Daniel McKane, Sales Director - Retail, Merchants and Buying Groups at YBS Insulation, considers the regulatory requirements of the Future Homes Standard and how merchants can best advise their customers through the transition.
The construction industr y stands on the threshold of its most significant regulator y shi in decades Due to take effect fully this year, the Future Homes Standard establishes stringent requirements for energ y efficiency and carbon reductions, with new homes mandated to produce 7580% less carbon emissions compared to those built under previous regulations.
e implications are far reaching, particularly when it comes to selecting insulation materials. For merchants, understanding these changes is crucial for providing the level of guidance customers now expect and legally require
It’s also important to note the economic drivers behind the Future Homes Standard
e UK's built environment currently accounts for around 30% of the countr y ' s greenhouse gas emissions, with heating responsible for 23% of total emissions
Government estimates suggest that retrofitting a home built to 2013 standards to achieve net zero would cost as much as £12,650, while a house built to current standards would require around £9,800 in upgrades In stark contrast, a home built to Future Homes Standard will require no further work to achieve net zero, making compliance not just an environmental imperative but an economic necessity
Another key detail lies in U-value requirements Roof U-values must achieve 0 11 W/m²K, external walls 0 18 W/m²K and floors 0.13 W/m²K. ese new criteria represent a 45% change for roof U-values, 40% for external walls and 48% for floor U-values compared with the 2013 version, which is a major upli in standards.
e merchant opportunity
Meeting these targets demands a fabric-first approach, one which prioritises the building envelope’s thermal performance over technological add-ons, creating both challenges and opportunities for merchants.
Customers are no longer looking to buy products that meet basic performance criteria they need materials that can deliver exceptional thermal performance within constrained spaces Traditional insulation materials oen require substantial thickness to achieve the required performance, and this potentially reduces usable floor space and/or requires wider wall cavities
is is where providing more innovative solutions become invaluable
e transition period following the implementation of the Future Homes Standard will create particular demands on merchant expertise Contractors working on projects that commenced before the new regulations take effect can continue under previous standards, but new projects must comply immediately
is will create a period of flux where merchants need to understand which standards apply to specific projects and ensure they stock appropriate materials for both scenarios
Practical solutions
Multifoil insulation technolog y can address the space and performance challenges Working differently from conventional insulation materials, their multilayer construction combines reflective foil layers with thermally efficient wadding to tackle all three heat transfer mechanisms
conduction, convection, and radiation is allows for thermal performance equivalent to much thicker traditional materials while taking up significantly less space
e multifunctional nature of modern multifoil products adds further value Some eliminate the need for separate vapour control layers while delivering excellent thermal performance, while others combine breather membrane functions with substantial insulation values. For contractors, this translates to fewer material layers, simplified installation processes and reduced labour costs without compromising thermal performance
Furthermore, environmental credentials are becoming equally important to thermal performance Merchants should expect increasing requests for Environmental Product Declarations and information about whole-life carbon assessments
is means stocking products from manufacturers who can provide comprehensive sustainability documentation alongside performance data, as customers increasingly view environmental impact as a key differentiator when choosing between technically compliant options
e Future Homes Standard is an important marker in the journey towards higher-performance construction Merchants who invest in understanding these changes, develop relationships with manufacturers who prioritise comprehensive testing, and can guide customers through the certification landscape will be well-positioned to succeed
n For more information on YBS Insulation, enter the shortcode www.rdr.link/mbv010
Winter is coming
As the winter months approach, the pressure on installers and homeowners to ensure roofs are watertight inevitably increases. Small cracks which may have been unnoticed over the warm summer months can suddenly worsen as cold weather, heavy rain and frost aggravate the area, turning a small problem into a major repair
For builders’ merchants, this seasonal challenge presents an opportunity to support customers with practical guidance, trusted materials and expert advice Ensuring installers are prepared is not just about supplying products, it’s about helping them make informed choices and respond effectively to the demands of winter roofing.
Reliable waterproofing solutions are a cornerstone of winter roof preparation Simple, single-coat systems and fast-drying coatings
are increasingly valued for their efficiency and versatility For example, products such as Sika Evercryl One Coat, Cromapol and Acrypol+ create an instantly waterproof layer providing a durable and flexible barrier against water ingress Such solutions allow repairs to be tackled quicky and effectively, even if it’s still raining when applied
For builders’ merchants, highlighting the benefits can help installers make the right choice while reinforcing the merchant’s role as a trusted advisor
Emergenc y repairs
Winter also brings unexpected roof leak emergencies where a quick response is critical to prevent further damage until a permanent fix can be arranged Products designed for fast application, such as Sika Evercryl Emergency Roof repair, adhere well to a variety of surfaces and provide a temporary yet reliable barrier, even in the rain
The instantly waterproofing properties of solutions like this can prevent minor issues from escalating into extensive water damage By keeping such solutions in stock, merchants can support those responding to emergency
Roofing challenges are inevitable as the winter months approach, but builders’ merchants are in prime place to help. Wayne Angelo, Head of Sales for Roofing Distribution at Sika UK, discusses how merchants can equip their customers with the tools and knowledge needed to tackle both planned maintenance and urgent repairs.
callouts, and in doing so, build loyalty and trust within the professional community
Furthermore, the ease of use of these cartridge applied repair products also makes them a suitable solution for DIYers of any experience level, giving them the confidence to tackle a repair project prior to contacting a trade professional
While product range is important, knowledge and guidance are equally critical Manufacturers like Sika go above and beyond when it comes to supporting builders’ merchants, offering technical support, in-store product demonstrations and staff training to give those behind the counter the information to pass on to their customers
When trade professionals feel supported by their local merchant, they are more likely to return, make repeat purchases and recommend the merchant to peers a cycle that benefits all involved
Seasonal promotions
Seasonal awareness campaigns can also be a useful tool As winter approaches, merchants can take the opportunity to remind users about the importance of early roof
inspections and preventive repair work
Promoting roofing solutions such as those from Sika, before the weather fully turns, can help increase sales and drive repeat business
Roof maintenance and repair are recurring needs, and installers often return to suppliers they trust for quality products and advice Ensuring you are equipped not
only with a comprehensive product range, but also with the knowledge to assist your customers in their selection process helps to reinforce the merchant’s role as a key resource for high-performance building solutions
Ultimately, preparing the roof for winter is about combining high-performance products with ease of use, and reliability Trade professionals require solutions that are effective, efficient and suited to a range of scenarios, from preventative maintenance to emergency repairs.
The approach to winter roof maintenance should be proactive, combining trusted
materials with informed guidance. By highlighting reliable waterproofing options and emergency solutions, builders’ merchants can support installers in keeping roofs secure through the colder months
This approach strengthens relationships, builds loyalty, and positions merchants as valuable partners in safeguarding properties against winter damage
Winter readiness is not just about the products on the shelf it is about offering practical solutions, backed by knowledge, that allow work to be carried out confidently, efficiently, and successfully. With the right balance of materials and advice, merchants can ensure that their customers are well-prepared for whatever the season brings
n For more information on Sika’s range of products and support ser vices for merchants, enter the shortcode www rdr link/mbv011
Compatibility by design
In the fast-paced world of construction, success oen comes down to providing solutions that are not just effective but also simple and reliable For contractors, a flat roofing project can be fraught with potential issues, from material incompatibility to a lack of long-term durability
e reputation of a project, and the merchant supplying the materials, rests on the quality of ever y component. Recognising this critical need, DEKS a trusted name in the industr y since 1947 has introduced a comprehensive flat roofing range designed to deliver a complete solution that empowers builders and provides merchants with a powerful new opportunity.
e company asserts this isn’t just a collection of parts; it’s a strategically engineered system built on a deep understanding of on-site realities.
e new range tackles a core industry challenge head-on: the need for compatibility Manufactured from a variety of high-quality, flexible polymers including TPE, EPDM, PVC, TPO, and HDPE the range ensures “ every component is perfectly compatible with the most common bituminous and synthetic roofing membranes ”
e right product for ever y project Explaining the philosophy behind the new line, Managing Director Ollie Janes said: “We saw a gap in the market for a truly integrated flat roofing solution For too long, builders have had to source different components from different suppliers, leading to compatibility risks and headaches We wanted to eliminate that uncertainty
“Our new range provides a one-stop-shop, giving merchants the confidence to supply a complete, high-performance system that just works We’ve leveraged our decades of expertise in sealing and connectivity to create
a range that is not only robust but also incredibly user-friendly”
At the heart of the range are the Roof Drain Connectors, which form the critical link between the roofing membrane and rainwater downpipes eir polymer construction and inherent flexibility ensure a long-term watertight seal that is resilient to the elements, from UV rays and ozone to extreme temperatures.
e clever, slightly conical spigot design allows for fast, simple installation into a variety of pipe sizes, making a professional job quicker and easier
For more complex projects, DEKS has developed Industrial Roof Drain Connectors with a longer spigot for concrete and warm roof installations e range also includes components with specialised perforated and smooth flanges to ensure the perfect bond, whether a builder is working with a bituminous or a synthetic membrane
Ollie continued: “It’s all about the details. We’ve included dual anti-capillary gasket rings on our drains for an extra layer of protection, which gives our merchant partners and their customers peace of mind Every product is a testament to our commitment to quality and our ISO 9001 certification ”
Designed for simplicity and reliability
e true value of the range is said to lie in its suite of purpose-built accessories, which address common on-site problems with smart, simple solutions e Corner Edge Parapet Drains for example, available in both square and round designs, are engineered to simplify drainage in confined spaces, while the Roof Vents provide an essential dynamic extraction solution for vapour, preventing moisture build-up that can compromise the roof ' s integrity For enhanced performance, the Estraer cover can be used with the vents
DEKS claims to
have “revolutionised flat roofing” with what it bills as a complete, future-proof system. PBM speaks with MD Ollie Janes to find out more.
to increase suction capacity
No flat roofing job is complete without managing the penetrations and connections that can oen be weak points Accordingly, the DEKS range includes Pipe Collars that accommodate a wide range of diameters, from 10mm to 200mm
Corner and Edge Joint Fittings speed up installation and ensure an excellent waterproof finish, while the simple but effective Gravel-Excluders and Leaf-Excluders fit seamlessly into the drain connectors, preventing blockages and ensuring proper drainage over time
“We listened to what builders were telling us, ” adds Ollie. “ ey need a system that reduces complexity and risk By offering ever ything from the main connectors to the smallest accessories, all designed to work together, we are making their job simpler and their work more durable is is a massive win for builders and, by extension, for the merchants who supply them ”
With this comprehensive new range, DEKS lays claim to offering merchants a “significant competitive advantage.” By stocking a complete, reliable, and expertly engineered system, they can become the go-to partner for all their customers’ flat roofing needs, ensuring repeat business and building a reputation for quality that lasts
n To find out more about how the DEKS Flat Roofing Range can help your business, use the shortcode www.rdr.link/mbv012
Flaw-free flo ors
Understanding the issues involved for effective subfloor preparation enables merchant staff to confidently advise on the correct application process whilst also offering opportunity to upsell or recommend additional products, such as repair mortars, primers and damp-proof membranes. Setcrete shows the way…
Preparing a subfloor prior to the installation of a floorcovering is essential to ensuring the aesthetics and long-term performance of the finished flooring isn’t compromised by a rough or uneven screed It is even more important if a floorcovering such as vinyl is being installed,
Step 1
which will transmit even the slightest blemish in the subfloor through to the finished surface
To achieve a properly prepared subfloor surface, a number of key stages must be followed Sometimes, through expediency or lack of knowledge, key steps are overlooked which can lead to expensive callbacks and, in
Once the old floorcovering is taken up, any adhesive residue or other contaminants need to be fully removed If not, the ability of newly applied adhesive to stick down the floorcovering can be compromised, leading to lifting or bubbling
The only exception is when using a specialist levelling compound designed to be installed over old adhesive residue These are proving to be increasingly popular as they can eliminate the tough, labour-intensive task of residue removal
serious cases, require the entire installation to be redone
is guide uses a flooring refurbishment in Rugby to explain each step in detail and highlight the key stages and products required to deliver a first-class result:
Step 2 - 3
The subfloor should also be tested for damp, and a waterproof surface membrane applied if moisture levels are too high Excess subfloor moisture is the number one reason for flooring failures and the importance of dealing with it cannot be stressed too highly
Often, you cannot detect subfloor moisture visually or by touch or smell, but easy to use, handheld moisture meters are available to give an instant reading of the presence or absence of moisture To determine the precise moisture level, a digital hygrometer should be used at different points across a floor
Measured in terms of relative humidity (RH), anything above 75 RH (or 65 RH if installing wood) will delay the installation until the subfloor has dried out sufficiently Alternatively, a waterproof surface membrane (WSM) can be applied, allowing the installation to continue immediately.
Two-part epoxy DPMs can be applied in a single application over the entire floor, offering protection up to 98% RH on cementitious bases without underfloor heating Rapid setting DPMs will cure in approximately three hours
Step 4
If a DPM is not required, the installation can continue by priming the subfloor ready for the installation of the levelling compound, as was the case in this refurbishment
Step 5 - 6
Any damaged areas of screed should be repaired using a repair mortar. In this case, a rapid repair mortar was used to fill a deep channel where a gas main had been excavated to make room for a new appliance, as well as fixing other surface defects that could compromise the finished appearance
Step 8
Once mixed, the levelling compound is poured onto the subfloor and allowed to flow so that it achieves a smooth finish
Step 9
Minimal work with a smoothing trowel is required to tease the levelling compound into place Only a thin layer of levelling compound is normally required with application thicknesses usually between 2mm to 10mm, although special purpose deep base options are available that can be applied up to 50mm
Step 7
In this application, a water-mix levelling compound was used to smooth the subfloor The precise amount of water prescribed for the mix must be used so the levelling compound maintains the optimum consistency and flow characteristics
The powder should be slowly mixed into the water with a power whisk fitted to an electric drill until a smooth, creamy, lump free consistency is achieved.
Step 10
Once the entire floor is completely covered, a spiked roller should be used to eliminate entrapped air and smooth out flow lines to give a more uniform appearance. The levelling compound should then be left to set until it is ‘walk on ’ hard In this case the walk on time was around 90 minutes after installation
The subfloor here was ready for the installation of the floorcovering after four hours
n For more information on Setcrete’s range of products and support services for merchants, use the shortcode www.rdr.link/mbv013
At tention to detail
Bituminous membranes combine waterproofing performance with simple installation and excellent durability However, these benefits can only materialise when the installation process is executed properly.
To this end, understanding these systems as ‘integrated assemblies’ rather than individual components is crucial. For merchants, this means being able to advise customers on how different elements work together, from substrate preparation through to final weatherproofing. Master this knowledge, and it could become a key differentiator when customers need guidance that goes beyond the basic product specs.
Pre-installation: the foundational principles
The success of any bituminous roofing system begins long before the first membrane is laid Substrate preparation is the critical foundation that determines system longevity Merchants should emphasise to customers the importance of getting this right, as rushing this stage to save time invariably leads to problems later in the project lifecycle
The condit ion of t he subst rate dire c t ly inf luences membrane ad hesion and overa l l system integ r it y Any cont aminat ion, moisture or st r uc tura l ir regu l ar it ies c an compromis e t he ent ire inst a l l at ion. This ma kes it v it a l to ensure sur faces are completely dr y and f re e f rom debr is, dust or any subst ances t hat mig ht pre vent prop er b onding .
As the roofing industry continues to focus on safety and quality, Mike Vaczi, Technical Director at Chesterfelt, explores what merchants need to know about best practice for the selection, preparation and installation of bituminous roofing membranes.
Temperature considerations are equally important, as applying membranes outside recommended temperature ranges can affect material properties and bonding characteristics
The installation sequence demands careful planning to maintain weathertightness throughout the construction phase. Merchants should advise customers to plan work in manageable sections that can be completed and sealed within a single working day This will prevent water ingress during construction while allowing the flexibility to respond to changing weather conditions
Priming requirements will var y depending on substrate type and membrane specification While some substrates like plywood or OSB may not require priming, most concrete, metal or masonr y surfaces benefit from appropriate primer application The primer must be fully cured before membrane installation this requires factoring dr ying time into project schedules
Managing the critical details during installation
Air and vapour control layer installation demands particular attention as this component often determines how the overall system performs The positioning and
sealing of the AVCL affects both thermal efficiency and moisture management within the roof build-up.
Merchants can advise customers that this layer needs to provide continuous coverage with properly sealed joints to prevent air leakage and vapour transmission
Meanwhile, deciding what mechanical fixings and adhesives to use will depend on the substrate type, exposure conditions and design wind loads Torch application remains popular for its reliability, but this requires trained operatives and strict adherence to safety protocols Cold adhesive systems offer advantages in certain situations, particularly where hot work restrictions apply or fire risk management is critical
Insulation placement and fixing must also account for thermal bridging, wind uplift resistance and traffic loads B oard layout should minimise thermal bridging through careful joint design and staggered installation patterns The interface between insulation and membrane layers requires attention to ensure no gaps or discontinuities that could compromise thermal performance
Equally critical are the membrane joints themselves, where overlap widths, sealing techniques, and edge details must follow
“For merchants, this means being able to advise customers on how different elements work together, from substrate preparation through to final weatherproofing.”
ROOFING, FLOORING & INSULATION
manufacturer specifications precisely
All of these critical details become meaningless if moisture penetrates the system during installation Even brief exposure to moisture can compromise system integrity here, merchants can help customers with weather protection planning, including provisions for emergency weatherproofing if conditions deteriorate unexpectedly
Quality assurance and long-term performance
Getting the installation details right is only half the battle maintaining consistent standards throughout the project will mean these efforts translate into lasting performance
Indeed, no matter what methods and processes are adopted, quality control measures should be implemented throughout the installation process Rather than relying on a final inspection alone, regular monitoring allows for early identification and correction of issues before
they become systemic problems
Tool selection and maintenance also impacts standards. Professional-grade equipment designed for membrane installation delivers better results than improvised alternatives Meanwhile, regular equipment maintenance helps to deliver consistent performance while reducing safety risks associated with faulty heating equipment or worn tools.
However, even the best equipment is only as effective as the person using it This makes proper installer training essential, particularly as building safety regulations place greater emphasis on qualifications
Finally, there's the matter of documentation Comprehensive records of installation conditions, material specifications and quality control measures support warranty claims and provide valuable information for future maintenance or modifications
From substrate preparation through to ongoing quality checks, successful bituminous roofing installation requires attention to detail at ever y stage and a focus on whole system performance Merchants who understand how different components work together and partner with manufacturers that offer comprehensive technical support will be better positioned to guide their customers
n For more information on Chesterfelt’s range of solutions and support ser vices for merchants, use the shortcode www.rdr.link/mbv014
Gr ipping yar ns
Launched at the end of January and initially designed as a drillfree fixing solution to help electricians, CHUMPFix has already proved popular in its core market with installers and wholesalers alike, and is now increasingly finding uses by other trades in a host of applications. Inventor, and former electrical professional, Kieran Pye speaks with PBM about the product’s development and the timesaving benefits it offers on site.
Designed to be easier and faster than plugs and screws, CHUMPFix can be used to fix most surfacemounted fittings to plasterboard walls and ceilings without the need for drilling such as pendants, smoke alarms, chandeliers, ceiling and wall light fittings, pull cord switches, surface-mounted sockets (both metal and plastic), fire call points, surfacemounted switches and many more besides The unit can also be used to complete plasterboard repairs.
A common application is electricians using it to change a pendant to a decorative light fitting (in a new build home, for example) Customers have commented at how shocked they are by the speed of the work and cleanliness involved, with next to no dust produced This offers a massive time saving on both the work and the making good
Since the launch, we ’ ve seen some amazing responses from the electrical
industr y as the product continues to gain traction with the end users it was designed to help We’re having new applications presented to us all the time, including securing a light through a Victorian ceiling rose, attaching bulkhead lights to ceiling tiles and securing a smoke alarm over a 75 mm hole in the ceiling
Beyond the electrical sector
At trade shows such as Elex and ToolFair, we ’ ve also had interest from across the trades extending outside of just purely the electrical domain and the product is increasingly being used by any professional who has an item that requires a good, sturdy fixing, such as plumbers using it to fix radiators to walls.
As a result of this demand, we ’ ve seen a significant upturn in enquiries from wholesalers and have now grown our stockist list to over 1,000 outlets. This
The CHUMPFix team at Elex Harrogate
TOOLS, FIXINGS & BUILDING CHEMICALS
includes builders’ merchants such as C&W Berr y as the range of applications and customer sectors increases
CHUMPFix is not just any standard fixing Because the entire product was designed to be behind the plasterboard, not only do you get a quality, durable fixing, but the board is also reinforced at the same time Installers simply feed the fixing through the same hole as the cables, for instance, and hold on to the handle while screwing the accessor y to the ceiling or wall
This alternative way of thinking contributes to a faster, stronger and tougher way of fixing items to plasterboard
There’s no need to relocate lights to the nearest joist, leaving ugly holes for the
“We’ve seen a significant upturn in enquiries from wholesalers and have now grown our stockist list to over 1,000 outlets. This includes builders’ merchants such as C&W Berr y as the range of applications and customer sectors increases.”
customer or decorator to repair, and no more making holes larger to feed wood above the ceiling with the risk of visible damage after the work is completed. The CHUMPFix will span the hole and hold on tight
The product itself is ver y easy to use with multiple fixing points, and I’m confident in stating that it is all but impossible to miss out on getting a secure fix first time if you ’ re applying it correctly. The fixing can comfortably hold up to 50 kg in weight which is far more than the plasterboard and this means it can be used for any normal light fitting, for example, and it’s also especially useful for surface sockets
Made and packaged in the UK and manufactured from nylon, the tough material will take the threads of a screw securely As a result, it’s virtually impossible for a user to pull a surface socket off the wall with a CHUMPFix In fact, the wall will have to break for the socket box to become detached
S ecurity is assured by reinforcement of the board at the point of stress, spreading the load beyond that of traditional fixings There is no need to drill holes for plugs or insert fixings into additional holes,
meaning fewer steps to the installation for faster job completion
Merchandising support
Produced in a distinctive green colour, the bold green and yellow packaging is intended to purposefully stand out in branch. A range of additional POS materials is available, including a floor-standing display unit which is 43cm wide, 37cm deep and 1.76m tall and comes with three shelves
The top shelf has a demonstration of the use of CHUMPFix with a pendant hanging down into a decorated section of the display Above the demonstration is a hanging hook for showing packs of the product (with five in each pack) whilst the lowest shelf is suitable for storing two display boxes which contain 30 packs in each
The sides of the display unit have examples of use on one side and installation instructions on the other side Roller banners, at 80cm wide by 2m tall, can also enhance your CHUMPFix display in-store
n For more information on CHUMPFix, use the shortcode www.rdr.link/mbv015
Smarter product placement
While tradespeople visit regularly, many split their purchases across multiple stores, buying core materials like timber in one location and heading elsewhere for fixings, adhesives or accessories This revenue leakage often comes down to disconnected merchandising. When related products are hidden, poorly signposted, or placed out of flow, merchants miss easy add-on sales, and customers face unnecessar y inconvenience
The result? Margins quietly erode, and valuable spend drifts into the hands of competitors To help merchants turn missed opportunities into measurable growth, these four practical strategies for building more connected, customer-focused merchandising will help stockists drive basket size and customer convenience:
1: Create frictionless flows between core and complementar y items
Expanding sales starts with guiding the customer naturally through related products Ever y buying journey starts with intent, but the best store layouts are designed to expand that intent into a bigger basket. Tradespeople
often enter for one product, but with the right layout, they leave with more
Keith says: “Accessories, fixings, and consumables should always be positioned close to their related core lines This makes cross-selling effortless and natural Proximity drives purchase, and that extra convenience means customers are less likely to go elsewhere ”
2: Use data to spot split baskets
Understanding customer behaviour is key to closing gaps in sales Gut instinct is useful, but numbers tell the real story of where sales are being lost For example, sales data can quickly reveal when customers buy core products without the likely add-ons, such as timber without screws or adhesive without applicators.
“Identifying these gaps gives merchants the insight to reposition stock, bundle products or adjust promotions,” explained Keith. “It’s about making sure every visit meets the customer’s complete need, not just part of it ”
3: Improve in-store wayfinding Easy navigation keeps customers shopping longer and increases the likelihood of add-on purchases, but even the best-stocked
DART Tool Group declares it has identified a common challenge in the builders’ merchant sector, stating that “customer loyalty isn’t the issue basket size is.”
Business Development Director Keith Johnston shares the simple strategies that will help merchants maximise sales.
store will lose sales if customers can’t navigate it with ease If customers can’t find what they need quickly, they’ll abandon the search or shop with a competitor
“Clear signage, logical category grouping and intuitive layout design are essential,” Keith advised “A smooth in-store journey not only keeps customers in your store longer, it increases the chance they’ll buy more. ”
4: Make ever y aisle a sales opportunity
Ever y section of a store is a chance to drive incremental revenue and influence buying decisions when used strategically Too often high-margin add-ons are hidden in low-traffic areas.
Keith noted: “Bringing profitable accessories into high-visibility spaces, like entrances, tills or alongside bestsellers, turns dead space into active revenue Ever y aisle, display, and counter should be a selling zone ”
Keith concludes: “Merchants can grow not just by attracting new customers, but by ensuring existing customers can find and purchase ever ything they need in one place Strategic merchandising makes shopping more convenient, encourages customers to spend more in-store, and builds lasting loyalty.”
n Further st rengtheni ng the company’s s tat ed fo cus o n datadriven d ec ision-making and cust omer-first innovat ion, DA RT To ol G roup has announced the appo int ment of Ok san a Litvinova as it s new Data Analy st With over 12 years of experience translating data into actionable insights, Oksana brings a wealth of expertise in analysing, cleaning, and visualising complex datasets to drive meaningful business impact In her new role, she will be responsible for building dashboards, forecasting and mapping data to deliver insights that accelerate performance
Commenting on her appointment, Oksana said: “I’m thrilled to be joining DART at such an exciting stage in its journey Across my experience with both international organisations and local teams, I’ve seen first-hand how robust data processes can drive progress and deliver tangible results
“When I first entered the industry, analytics was largely backward-looking, focused on reporting what had already happened. Today, it has evolved into a far more dynamic function, using prediction and automation to guide decisions before they occur ”
Oksana added: “What sets DART apart is its commitment to treating data as a true driver of innovation, rather than just backoffice reporting I’m eager to build on my experience and continue developing my skills while ensuring our work delivers real value for colleagues and customers alike
“By taking this forward-looking approach, we will help businesses anticipate change, act with agility, and unlock smarter growth for the future ”
n For more from DART Tool Group about optimising store layouts for sales growth, use the shortcode www rdr link/mbv016
Quality and productivity
‘Quality can’t be rushed’ is the received wisdom in any area of the trades, but is there a way to have both? Andy Cummins, Senior Product Manager at Purdy outlines how both speed and quality of finish can be achieved with the right painting and decorating tools.
As any professional painter and decorator knows, there is generally a trade-off between speed and quality of finish and the requirements of each job means striking a balance between the two. For a large-scale project, such as a school or office building, productivity is key and while it must also be completed to a professional standard, getting the job done in a reasonable timeframe is the priority
By contrast, a homeowner will want the ver y highest quality finish and will generally not mind if it takes a little longer However, choosing the right professional grade paint brushes and rollers means the degree of compromise between the two can be minimised This is not only positive for the reputation of the customer’s business, but also helps them to be more profitable as they are able to finish jobs quicker and take on more work.
One of the most important factors to look for when suggesting tools that achieve both quality and productivity is the design and construction For brushes this means filaments that are designed to pick up and lay off paint effectively while ensuring a smooth finish. For example, Purdy brushes,
such as the Monarch Elite, contain a blend of filaments softer, more flexible Orel filaments for a smooth finish alongside Chinex filaments to make the brush slightly stiffer, easier to work with and more durable.
One feature to look for is ‘flagged’ filaments These split ends on the filaments are added during the manufacturing process and help to hold more paint It is also worth looking for brushes that are ‘self-flagging,’ which means the flagging is renewed as the brush filaments wear down over time This will ensure the performance of the brush is maintained throughout its lifespan
For a professional finish it is also important that the brush does not lose
“One of the most impor tant factors to look for when suggesting tools that achieve both quality and productivity is the design and construction.”
filaments as this can ruin the quality of the finish and take extra time to rectify. The way the filaments are fixed is all important Purdy brushes use a special bolstered epoxy adhesive to hold them securely in place to ensure no filament loss.
Roll with it
When it comes to rollers, for excellent productivity customers need a roller sleeve with a longer nap that will pick up and deliver more paint. However, a longer nap can result in a less fine finish so there is typically a trade-off Nevertheless, there are roller sleeves, such as the Purdy Colossus, which have been developed to pick up more paint than standard sleeves This means a shorter nap is possible, and therefore a smoother finish, while still maintaining productivity.
The construction and shape of the roller sleeve also have a significant effect on the quality of the finish. A sleeve with tapered ends minimises the paint build-up at the edges, reducing the likelihood of unsightly tramlines
This saves the decorator the time and effort of having to go over the freshly painted surface again to even out the coat, and as a result help to get the job done quicker In addition, similar to brushes, the strength of
TOOLS, FIXINGS & BUILDING CHEMICALS
the bonding between the roller fibres and the sleeve core is essential to prevent fibres being transferred to the painted surface
The ergonomics of the product is another important consideration The design of paint brush handles, roller frames and roller accessories can make all the difference to both quality and productivity
A brush handle that is comfortable and complements how it will be used is essential, but it is not something that all brands can offer
For example, a long and thin ‘rattail’ handle allows it to be held like a pencil to enable fine and precise control In contrast, a thick and rounded ‘beavertail’ shape is
designed to fit comfortably in the palm of the hand, ideal when painting large areas
Similarly, a lightweight but strong roller frame can help reduce user fatigue meaning professionals can work comfortably for longer and allow greater control and accuracy This is especially important when using the roller with an extension pole, which itself should be as lightweight as possible
Productivity and quality are not mutually exclusive when it comes to painting and decorating tools if the correct, high-quality products are selected. Being able to offer advice to painting and decorating professionals on the products that enable both allows merchants to add value to their interactions with customers
n To find out more about Purdy’s range and support ser vices for merchants, use the shortcode www.rdr.link/mbv017
TOOLS, FIXINGS & BUILDING CHEMICALS
Having recently expanded its long-established Viper brand into Power Tool Accessories, Samac Fixings says the new range is “going down a storm with savvy builders’ merchants” who are said to love the clear product differentiation and how it stands out on the shelves.
Making an impact
Full of high-performance drilling solutions and “built to match the pace and pressure of real trade work,” Viper covers drilling needs across timber, metal, tile, masonry and more The supplier states that the specialist products are especially popular, such as the V-Tooth Hard Tile Bits which are engineered for speed and precision and feature a patented tungsten carbide tip said to deliver up to 20x faster performance than a standard hard tile drill bit
Likewise, the SDS+ Hammer Drill Bits (built for demanding jobs like anchor holes in concrete and stone) “pack a real punch.” With a Tungsten Carbide tip and sandblasted finish, they are designed to “endure regular site abuse while delivering clean, accurate results.”
The company adds that merchants also appreciate the simple but powerful three-tier classification system Trade, Pro, Expert with each product clearly labelled by build grade This, it contends, takes all the guesswork out of matching performance to project for customers.
Sales & Marketing Director James Robinson explained: “With it’s bright, attractive branding, Viper has given merchants a fresh hook to engage customers Accessories are high-volume lines that naturally complement core fixings and hardware, which tradespeople want to be able to grab for the job while they’re picking up fixings without having to go elsewhere
“We’re adding even more sizes, plus there will be an exciting phase two in early 2026.
This sharpening up of the range will centre on lots of additional products, but especially new diamond, circular, reciprocating, jigsaw and multitool blades ”
A comprehensive brochure visualises both what the Viper range offers and how it works for the trade, while a space-saving, trade-friendly stand unit brings it into one high-impact, easy-to-navigate display, showcasing ever ything from drill bits and holesaws to chisels and specialty sets
n To browse the Viper PTA range from Samac or to request a copy of the brochure, use the shortcode www.rdr.link/mbv018
The new Viper PTA display stand in Ilkeston Ply & DIY
Mark Dennison, Samac ASM, visiting customer Leicester Building Plastics
TOOLS, FIXINGS & BUILDING CHEMICALS
KNIPEX TUBIX
On site, precision is everything, especially when cutting pipes That’s why the KNIPEX TubiX family has secured its spot in toolkits across the trades, proving its reliability time and again
The technology is simple but effective The QuickLock system lets users adjust the cutter with just one hand by placing the open TubiX onto the pipe then positioning and locking the cutting wheel on the workpiece High-grade needle bearings allow smooth, low-resistance rotation and a hardened steel cutting wheel guarantees a clean, repeatable cut
The range includes the standard TubiX for everyday jobs, cutting pipes from 6 to 35 mm in diameter with wall thicknesses up to 2 mm The TubiX XL, meanwhile, extends those capabilities up to 76 mm, making it the go-to for larger systems and commercial-scale work
For awkward corners and confined spaces, the TubiX S is the smallest in the family. At just 77 mm long, it’s easy to carry in a pocket but it still handles stainless steel pipes from 3 to 30 mm. It has a very small cutting circle so it can rotate freely in tight spots, while the shape-optimised turning knob is said to provide about 20% more torque and prevents slipping
n For more information, enter the shortcode www.rdr.link/mbv019
HULTAFORS GROUP UK SCANGRIP, TELESTEPS & HULTAFORS NEW PRODUCTS
These new additions are said to “offer high performance as standard,” backed by the Hultafors legacy of “producing high quality, reliable tools packed with clever features ”
The SCANGRIP TOWER 8 CONNECT Floodlight, for example, is a new and improved version of its bestselling predecessor Delivering 8,000 lumens up to 60% more than the previous model the supplier states it is by far the most powerful light of its kind.
The Telesteps Backpack, meanwhile, is purpose made to help transport the Prime Ladder range. Ideal for trades on the go, it combines comfort with practicality, making life on the move easier
New toolkit essentials from the Hultafors brand include the Waste Manager, which turns standard waste bags into stable, reusable containers for faster site clean-up
The Nail Puller 409/10” is crafted from high-alloy boron steel for strength and precision, while the Kvillingve Splitting Axe delivers “optimised balance, power, and ergonomic handling ”
Completing the new launches is the Craftsmans’ Pouch and the Back Pocket Tools & Nails Pouch, both of which keep tools organised and accessible Together, these launches reinforce Hultafors’ commitment to the trade, offering products that help professionals work smarter every day
n For more on the new lines from the Hultafors Group UK brands, use the relevant shortcode: ScanGrip www.rdr.link/mbv020 Telesteps www.rdr.link/mbv021 Hultafors www.rdr.link/mbv022
MILWAUKEE
M18 BRUSHLESS HIGH SPEED BLOWER
A new addition to Milwaukee’s growing lineup of job site clean-up solutions, the M18 Brushless High Speed Blower is engineered to meet a variety of demands with the compact and powerful blower said to deliver fast and efficient clean-up with enhanced control and comfort
Featuring a variable speed trigger and three power modes, in max power mode the device achieves up to 918 km/h, effectively agitating and removing stubborn debris commonly found in hardto-reach or hard-to-clean areas When paired with an M18 FORGE 12.0 Ah battery in max run time mode, users can expect up to 30 minutes of run time, ideal for completing common job site tasks
For added versatility, the solution is kitted with three interchangeable nozzles (6 mm, 10 mm and an inflator) mounted on a magnetic holder, enabling professionals to tailor the blower to complete a wide range of cleaning tasks
n Use www.rdr.link/mbv023 to find out more.
MARKETING SUPPORT
Reign supreme
Part of Siniat’s ‘Purple Reign’ initiative which highlights the company ’ s commitment to delivering “excellent levels of customer ser vice, expert technical support, innovative design solutions and meaningful collaboration with partners,” the promotion challenges each participating branch to create the most impressive in-store point of sale display using a choice of Purple Reign merchandise, ranging from pop-up banners to posters.
Each week, the plasterboard manufacturer chooses the store with the best display to be the reigning champion and delivers boxes of tasty pizzas as a Friday treat
for the in-store team.
In addition, merchant customers also have a chance to win a “royal choice of prizes” with the Purple Ticket scratch card competition Prizes range from Siniat branded merchandise, a Nintendo Switch 2, an iPad 11, experience days and more Customers enter by purchasing products from participating merchants, with ever y transaction automatically coming with a scratch card and the chance to win.
Andy Mudie, Head of Marketing at Etex Building Performance, said: “At Siniat we ’ re really proud to offer a ser vice that sets us apart We’re leading by example, fulfilling
Counter measures
Positioned front and centre at the trade counter, the new POS is already proving an effective sales tool providing immediate product visibility for installers while reinforcing the benefits of FS5 in real-world settings
The compact yet highly visible unit showcases the core FS 5 product, which is fully compliant with Part L of the Building Regulations and designed to create a professional, airtight finish where flues exit a building Available in black and white to suit various installations, suitable for 127mm (5”) core holes and fitting a standard 100mm boiler flue, FS5 offers an instant, long-lasting airtight seal, removing the need to ‘make good’ with sealants or mortar.
Clear product visuals and key benefits are displayed on the front of the unit, whilst the design features a cutaway image showing the
product installed in a typical wall core, helping customers instantly understand its purpose and application
A simplified three-step installation guide is also printed directly on the unit, emphasising the product’s ease of use for busy installers and heating engineers seeking a time-saving solution
Talon’s Golden Clip Giveaway, meanwhile, is back with installers tearing open 100-piece bags of the supplier’s popular Standard Hinged Clips (natural and black) for a shot at some great prizes, thanks to a
Siniat is giving merchants and their customers a chance of crowning glory with its latest purple-themed, in-store promotion.
ambitious supply levels of products made in the UK and providing support to all our customers This is exactly what Purple Reign is all about.
“Builders’ merchants and the tradespeople who buy our products from them are a vital part of our customer ecosystem, so what better way to show our appreciation than offering the chance to win a host of prizes or a slice of pizza!”
n Running for the rest of the year, merchants can order their Purple Reign point of sale packs via www.rdr.link/mbv024
Talon has unveiled a striking new Counter Display Unit to promote its popular FlueSnug 5 at merchants across the UK.
hidden golden or chrome tag attached to the clip in the bag.
Helping to boost repeat footfall, the promotion is designed to be simple to run and hard to miss. Prize clips are clearly coloured, with a code printed in the fixing hole and clear instructions on how to claim
n For more information from Talon, use www rdr link/mbv025
Norman Piette in Guernsey
ONDULINE BUILDING PRODUCTS
MOBILE DEMO RIG & APPROVED INSTALLER PROGRAMME
Developed around the company ’ s ISOLINE LOW LINE sub-roof system, the scheme is designed to ensure contractors have the technical knowledge and on-site experience to install the complete solution correctly and efficiently, safeguarding building performance regardless of the visible tile or slate finish Once approved, installers will also be considered for future projects where the system is specified, providing new business opportunities for those who complete the training
To help make the required training more accessible, the supplier has developed a dedicated ISOLINE LOW LINE demonstration rig This mobile rig enables Onduline to deliver practical, hands-on training at merchants, construction sites and events across the UK, eliminating the need for contractors to travel long distances to a fixed location
For more details on Onduline’s ISOLINE LOW LINE sub-roof solution, use the shortcode www rdr link/mbv026
WORCESTER BOSCH VAULT ENHANCED LOYALTY SCHEME
Said to offer even more rewards for installers, Worcester Bosch has announced the evolution of its loyalty programme now known as VAULT and allowing installers to access exciting benefits and educational assets by fitting a range of multi-technology heating products such as oil or gas boilers, air conditioning units and heat pumps
Sales and Marketing Director Jo Shepherd said: “The HVAC market is rapidly changing, and we want to ensure that our installers are empowered with the right tools and supported throughout this transition to enable their customers to make more informed choices The enhancement of our loyalty scheme, VAULT, is a natural evolution as we commit to offering multi-technology solutions to installers and consumers ”
Further information on Worcester Bosch can be found via www rdr link/mbv027
ZILMET UK PRODUCT GUIDE
Pulling together its range of expansion, pressure and buffer vessels into one easy-to-use resource, Zilmet has released its first ever product guide Designed with installers, apprentices and merchants in mind, the guide sets out technical details, key features and recommended applications in a clear format
Interactive elements, including QR codes, link directly to datasheets and installation instructions, so that the right information is always within easy reach without the need to search through multiple sources
MD Stuart Gizzi said: “This guide is a practical resource for the whole industry By putting our entire range into one format, and prioritising interactivity and ease of use, we ’ re making life simpler for installers and merchants Whether you ’ re new to the trade or specifying on large-scale projects, it puts everything you need at your fingertips ” Download the Zilmet guide via www rdr link/mbv028
TEMBE HIPPO PRO3 PROMOTION
Built for the trade and DIY enthusiasts alike, the Hippo Pro3 3-in-1 adhesive, sealant and filler is available at an exclusive 3-for-2 triple pack offer through merchants nationwide Adding further value for merchants, Tembe has also launched an exclusive 3-for-2 bulk deal where if you buy 180 cartridges of Hippo Pro3 you will receive 90 cartridges completely free, along with a free high-quality metal display unit
The brand says it recognises that the way a product is presented can make all the difference, and this bespoke unit is designed to showcase Hippo Pro3 in a “bold, professional way that attracts attention in-store and drives sales (providing) a complete merchandising solution that helps merchants maximise both space and impact ”
Furthermore, for the first time in over a decade, Tembe is back on TalkSport and Fix Radio to “reignite national attention” for its trusted, all-in-one solution
Go to www rdr link/mbv029 to find out more
PJH GROUP BATHROOMS TO LOVE AUTUMN/WINTER COLLECTION BROCHURE
Featuring around 250 new products and design updates in its latest brochure, PJH also says it is making a “clear commitment to retailers and consumers alike” by confirming that it is holding the majority of its prices across the range and even reducing some too The refreshed collection has an inspired focus on natural textures and tones, “drawing on soft muted matt shades of latte, taupe, apricot and walnut” whilst in addition to showcasing new and existing bathroom furniture ranges, the latest update also introduces a wealth of fresh ideas across ceramics, baths, mirrors, enclosures and accessories
As always, the launch is supported with a comprehensive package of marketing tools, including new POS, swatches, take-away cards, engaging digital content and attractive display deals PJH’s Partners Portal, meanwhile, provides easy online ordering, backed by next-day delivery Discover more via www.rdr.link/mbv030
link/mbv102
Border Merchant Systems Ltd ..................................page 33 www rdr link/mbv103
Straight off the bat, I apologise for the rather obvious nod to the Notorious B.I.G. classic above, but we really do need to talk about M o S a la h Swathes of managers have been removing the mercurial Egyptian from their teams over the international break, but I’m still loathe to make the leap
He’s been performing okay-ish, I suppose, in this stillstuttering season, but currently only occupies a lowly 12th on the list of midfielders Granted, one good game could propel him closer to current breakout star A nt oin e Se me ny o but he’s currently on less points than TWO Burnley players as well as a bunch of holding midfielders (C ai ce d o, E nz o, Ri ce and even his own teammate Rya n Gr av e nb erc h)
As a naturally cautious player, one of the best lessons I ever learned in FPL is the need to sometimes ‘kill your darlings’. The player who, like me, is maybe a little slow and steady but delivers a consistent stream of points The one who you hold as those jumping on the next bandwagon surge past you in your mini league
On current performance, if it was anyone other than Mo, I have learned to bail
But
This is the guy who broke his own FPL points scoring record last year. Who has scored a minimum of around 20 goals a season and provided a bucket load of assists for the best part of a decade The star man for the reigning champions, who
are about to go on a run of fixtures ‘til Christmas that looks pretty ridiculous on paper.
But
Liverpool are on a bit of a wobble though Salah will depart soon enough (likely around Week 16 ) for the African Cup of Nations, and he doesn’t half take up a lot of budget
Then again, with a good few enablers so far, you can afford him and th e bi g Nor we gi an Do you really think Ku du s or Nd ia ye will keep racking up the points faster?
Maybe just the one more game, then
G U N N I N G F O R G L O RY. . .
Other than the big Mo dilemma, I think the main challenge over the coming weeks is how to max out your allocation of Arsenal players They are currently top, have a truly cracking set of fixtures, score goals and don’t concede many
I’m not totally convinced this “will finally be their year” after so many near misses, but their much-improved squad depth may just give them the edge And therein lies the problem, as they genuinely do have strong competition for places in almost all positions
I think G ab ri e l is a shoo-in, closely followed by Ti mbe r (just edging out C a la fior i), and double defence looks sensible. I can’t quite decide between Ez e and S a ka further up the pitch The former Palace man definitely has something about him, but Saka probably offers a bit more all round
He is £2m+ more expensive though Now, how can I find the extra cash ?
Is it time to send Salah through the revolving door ?
