HACER Reflect RAP 2025-2027 by haceraus

Cover and current page - Smoking Ceremony at 437 St Kilda Road project, Photography by © Kit Photography

Hacer Group Acknowledges the Traditional Custodians of the Land upon which we build.

We pay our respects to all Aboriginal and/or Torres Strait Islander Peoples across Australia, their Elders, past and present, and celebrate their continuing connection to Country – land, water and sky.

Acknowledging our Contributing Partners

Hacer Group would like to thank Nomuckerlener Indigenous Consulting and Mentoring for their support in developing this RAP.

In 2023, we launched our inaugural Reconciliation Action Plan - Reflect RAP. In this time, we have taken meaningful steps toward building a strong foundation for reconciliation.

Hacer Group Directors, from left: Paul Toleman, Vin Sammartino, and Mark Lewis

Reconciliation is a journey for all Australians, and we are proud of what we have achieved so far. Our initial efforts have focused on improving cultural awareness for all employees and sub-contractors and exploring opportunities to build long-lasting partnerships with Aboriginal and/or Torres Strait Islander-owned businesses.

To that end, we have engaged Jillian West, a proud Bunurong and Palawa woman and founder of Nomuckerlener Indigenous Consulting and Mentoring, on this next iteration of our Reflect RAP, and partnered with Kinaway Chamber of Commerce to support our engagement with Aboriginal and Torres Strait Islander businesses.

A commitment to reconciliation helps us to build stronger relationships with the communities in which we operate, better understand the needs and perspectives of our customers and stakeholders and build a more inclusive and diverse workforce.

We are proud to launch our second Reflect Reconciliation Action Plan (RAP) and look forward to working with our employees, sub-contractors, clients, and peers to help accelerate reconciliation in Australia.

Reconciliation Australia congratulates Hacer Group on continuing its reconciliation journey by formally endorsing Hacer Group’s second Reflect Reconciliation Action Plan (RAP).

Through this plan, Hacer Group continues to play an important role in a network of more than 3000 corporate, government, and not-forprofit organisations that have made a formal commitment to reconciliation through the RAP program.

Since 2006, RAPs have provided a framework for organisations to leverage their structures and diverse spheres of influence to support the national reconciliation movement. The program’s potential for impact is greater than ever, with over 5.5 million people now working or studying in an organisation with a RAP.

The four RAP types - Reflect, Innovate, Stretch and Elevate - allow RAP partners to continuously develop and strengthen reconciliation commitments in new ways. This Reflect RAP continues the journey and primes the workplace for future RAPs and reconciliation initiatives.

The RAP program’s strength is its framework of relationships, respect, and opportunities, allowing an organisation to strategically set its reconciliation commitments in line with its own business objectives, for the most effective outcomes.

These outcomes contribute towards the five dimensions of reconciliation: race relations; equality and equity; institutional integrity; unity; and historical acceptance.

It is critical to not only uphold all five dimensions of reconciliation, but also to increase awareness of Aboriginal and Torres Strait Islander cultures, histories, knowledge, and leadership across all sectors of Australian society.

This Reflect RAP enables Hacer Group to deepen its understanding of its sphere of influence and the unique contribution it can make to lead progress across the five dimensions. Getting these steps right will ensure the sustainability of future RAPs and reconciliation initiatives, and provide meaningful impact toward Australia’s reconciliation journey.

Congratulations Hacer Group on your second Reflect RAP, and I look forward to following your continuing reconciliation journey.

Karen Mundine Chief Executive Officer Reconciliation Australia

01 OUR RAP ARTWORK

Artwork by Emma Hollingsworth

This art piece represents connection and community, and it honours the Land that we all reside on, and its First People who have been Custodians over it for thousands of years.

This Land provides for us, and we in turn must nurture it. The ‘u’ shapes in the artwork represent mob living on Country and caring for it. The concentric circles represent Hacer paying their respects and meeting with mob to yarn and speak about important things. The lines going outwards represent Hacer’s journey to understanding and building relationships with the First Nations people of this country.

This artwork acknowledges and pays respect to the many Aboriginal and/or Torres Strait Islander peoples and serves as a reminder that the Land always was and always will be Aboriginal Land.

Emma Hollingsworth is a Kaanju, KukuYa’u, Girramay woman who grew up in tropical far north Queensland. Her work tells her own story of a young Indigenous woman growing up and paving a path in a modern world, and all of the trials and tribulations that go in hand with that.

From a young age, I knew I wanted to be an artist. My mother said that before I could even walk, I was drawing on just about anything I could find - including the walls - and when I came of age, I began taking it more seriously. It took me a few years to learn and develop my own style, but eventually I reached the point where I could paint intuitively.

My artworks tell the story of my life. I paint about things I have experienced and things that inspire me, I also paint with vibrant

colours because I am inspired by how I see the world. I paint about the Land and waterways, the animals, the peoples and our traditions, and I paint about how all of those things are intrinsically connected.

My art is contemporary and it has evolved over the years. I am proud to now have my own style of creativity that tells my story and brings my culture and peoples to life through art.

02 OUR BUSINESS

Smoking Ceremony at 437 St Kilda Road project, photography by © Kit Photography

Who We Are

Hacer was established in 2000 and quickly became one of the first to pioneer a fully integrated design and construct model in the retail sector, bringing new levels of efficiency, clarity, and control to complex builds. From the outset, it was a bold statement of intent: think ahead. Build smarter. Set the pace. That mindset continues to guide us.

Today, Hacer delivers projects in Victoria with a portfolio that showcases both breadth and depth. From residential and mixed-use developments to commercial, retail, health, industrial, retirement living, and student accommodation, our work spans sectors, scales, and communities.

Hacer employs over 240 staff; while the number of Aboriginal and/or Torres Strait Islander staff is currently not known, we will work within this RAP to determine culturally appropriate ways to understand this.

Our Values

Our values are a representation of who we are and what we’re accountable for. They encompass our passion and drive to ultimately achieve success as a team.

We ensure safety is paramount everywhere.

We build and commit to highest quality standards.

We openly communicate and develop respectful, trustworthy teams.

We work to make sustainability business as usual.

We follow through on our responsibilities and commitments.

We build close relationships with our people, clients and the industry.

OUR RAP

Smoking Ceremony at Park Modern Dorcas St project, Photography by Jacinta Keefe Photography

Our Approach

At Hacer, our commitment to reconciliation continues to grow as we deepen our understanding of and respect for Aboriginal and/or Torres Strait Islander peoples, cultures, practices, and histories. Our second Reflect Reconciliation Action Plan is marking an important step in our ongoing journey to foster meaningful relationships, cultural learning, and lasting change.

Building on the foundations laid in our first RAP, we approach this next phase with greater awareness, strengthened intent, and a clear focus on embedding reconciliation more intentionally across our organisation. We recognise that reconciliation is not a oneoff project, but a sustained commitment that requires listening, reflection, and continuous learning.

One of the key milestones of our first RAP was establishing a valued partnership with the Kinaway Chamber of Commerce, which has helped guide and inform our understanding of how we can support and engage with Aboriginal-owned businesses as well as providing us with further education and awareness.

This RAP will help us expand on the progress we’ve made, nurture the relationships we’ve begun, and further explore how we can create culturally safe and inclusive environments. By reflecting on where we’ve been and planning where we want to go, we are laying the groundwork for deeper impact and more confident action in the future.

We will continue:

1. First Nations Cultural Awareness Training for our employees to a shared knowledge base.

2. Welcome to Country ceremonies across all our projects to acknowledge the continuing deep connection of Traditional Custodians to Country.

3. Collaborating with Traditional Custodians to actively listen, learn and engage in open dialogue to better appreciate Aboriginal and/or Torres Strait Islander perspectives and practices.

4. Acknowledging and Celebrating First Nations Days of Significance and actively organise and participate in National Reconciliation Week and NAIDOC Week activities.

Our RAP

Champions

Members of our senior management including our Managing Director (Mark Lewis) and Sustainability Manager (Matea Čehovin) actively demonstrate strategic leadership commitment to reconciliation. They are supported by our RAP Committee.

The purpose of this group is to raise awareness, learn more about cultures and listen to Aboriginal and/or Torres Strait Islander voices to make better, informed decisions.

Our working group is responsible for ensuring the actions outlined in the RAP are implemented.

Mark Lewis

Director, General Manager

Hacer Group

Matea Cehovin

Sustainability Manager

Hacer Group

Claire Wall

HR Manager

Hacer Group

Andrew Walter

Construction Director

Hacer Group

Lior Arad

Contracts Manager Hacer Group

Matt Love

Talent Acquisition Manager Hacer Group

Smoking Ceremony at Park Modern Dorcas St project, Photography by Jacinta Keefe Photography

Our Action Plan Relationships

We are committed to fostering meaningful relationships with Aboriginal and/or Torres Strait Islander peoples with greater courage, respect and a commitment to listen and to learn.

Action

1. Establish and strengthen mutually beneficial relationships with Aboriginal and/or Torres Strait Islander stakeholders and organisations.

2. Build relationships through celebrating National Reconciliation Week (NRW).

Deliverable

Continue to identify Aboriginal and/or Torres Strait Islander stakeholders within our local area or sphere of influence including Local Land

Continue to research best practice and principles that support partnerships and/or Torres Strait Islander stakeholders and organisations.

Circulate Reconciliation Australia’s NRW resources and reconciliation

NRW Collateral displayed at each site during NRW.

Display NRW Email Signature on all staff emails.

Fly Aboriginal & Torres Strait Islander Flags at flagship Projects during

RAP Working Group members to participate in an external NRW

Encourage and support staff and senior leaders to participate in external event to recognise and celebrate NRW.

3. Promote reconciliation through our sphere of influence.

4. Promote positive race relations through antidiscrimination strategies.

Continue to communicate our commitment to reconciliation to all

Continue to identify external stakeholders and establish relationships contractors, clients and peers and identify areas of collaboration.

Continue to identify organisations with a RAP and other like-minded could approach to collaborate with on our reconciliation journey.

Continue to research best practice and policies in areas of race discrimination.

Continue to conduct a review of HR policies and procedures to discrimination provisions, and future needs.

stakeholders and organisations Land Council.

Timeline Responsibility

November 2026

partnerships with Aboriginal November 2026

reconciliation materials to our staff. April - May (annually)

27 May - 3 June (annually)

during NRW.

NRW event.

in at least one internal and/or

all staff.

relationships with like-minded subcollaboration.

like-minded organisations that we journey.

relations and anti-

27 May - 3 June (annually)

November 2025, February, May, August, November 2026, 2027

November 2026

identify existing anti- November 2026

Lead: Sustainability Manager

Lead: HR Manager

Lead: Construction Director

Support: Sustainability Manager

Lead: Construction Director

Support: Sustainability Manager

Lead: Sustainability Manager

Lead: Construction Director

Support: Sustainability Manager

Lead: HR Manager

Lead: Director

Support: Sustainability manager

Lead: Contracts Manager

Support: Sustainability Manager

Lead: Contracts Manager

Support: Sustainability Manager

Lead: HR Manager

Our Action Plan Respect

Respect and recognition are foundational to our business. We aspire to embed deep cultural understanding in our team members, too - so we all better appreciate the histories, cultures, customs and beliefs of Aboriginal and/or Torres Strait Islander peoples.