GRÁNIT BANK
The digital bank.
DEAR READER! In 2010, the year when GRÁNIT Bank was founded and the global economic and financial crisis reached its bottom, it was a rather courageous decision of Sándor Demján’s to establish a bank. The invitation I received from one of Hungary’s most prominent entrepreneurs to lead the Bank was an honour for me, particularly because he also accepted my request to become a founding shareholder of the Bank by purchasing some of its shares. With decades of experience in the financial sector, I was aware that, in many respects, we had to build a bank differently to the way it was done earlier, and I was confirmed in this belief by my colleagues who were inspired by the opportunity to build a new bank taking new and different paths. Experiencing the technological revolution that has taken place in the digital space, we took a conscious decision to implement a business model based on digital channels, offering our Customers convenient, high-standard payment services accessible anytime anywhere, and allowing the Bank to operate with outstanding efficiency. While implementing unique innovations in the retail segment, we provide comprehensive services as a flexible partner to value-creating domestic businesses. We always strive for security, predictability and reliability in our work. In recent years, thanks to its business model and the highly-prepared staff working at the institution, GRÁNIT BANK has become one of the region’s most dynamically developing banks, with stable profitability, introducing numerous innovations, creating a loan portfolio of impeccable quality and increasing its initial total assets close to hundredfold over the past 12 years. Having achieved these results, we would like to thank our Customers for the confidence shown to us, for choosing GRÁNIT Bank as their banking partner. The Bank’s staff team, which has by now become a community, is working every day to respond quickly and flexibly to current needs, proving that we are here to serve our Customers! I trust that if you are not yet one of our partners, we will soon be able to welcome you as one!
Éva Hegedüs Chairperson-CEO
GRÁNIT BANK The digital bank.
GRÁNIT Bank was the first in Hungary to implement a digital business model.
HUNGARIAN BRAND GRÁNIT Bank, which started operations as a greenfield bank in May 2010, is owned by Hungarian investors.
CUSTOMER EXPERIENCE Fast, convenient and secure financial services with favourable conditions, easily accessible anywhere and anytime. This is the concept of “The bank of the future - now”.
DIGITAL BANK Providing customised financial services to businesses and private individuals via digital channels.
DYNAMIC GROWTH A dynamic increase in customer volume and a growing market share. Profitable operation for the eighth consecutive year, continuously expanding equity and high cost-efficiency. GRÁNIT BANK The digital bank.
OUR FUNDAMENTAL PRINCIPLES AND VALUES
GRÁNIT Bank aims to offer the most modern online banking solutions and digital financial services to its customers in order to provide outstanding customer experience in terms of convenience, security and speed while achieving efficiency of operation and becoming a stable partner to value-creating businesses.
COMMITTED SHAREHOLDERS AND MANAGEMENT • Shareholders and the management are motivated by increasing the Bank’s shareholder value and improving customer satisfaction.
CUSTOMER RELATIONS BASED ON CONFIDENCE • • • • •
Mutual confidence and long-term customer relations Solutions tailored to customer needs Fast, convenient and secure financial services Business-based approach Supporting our customers’ activities
CUSTOMER-CENTRED INNOVATIONS • Innovative, market-leading digital banking services • GRÁNIT VideoBank, GRÁNIT eBank application, GRÁNIT Lock function, GRÁNIT Pay mobile payment solution • from 2019: Apple Pay, Government Securities through VideoBank, Childbirth Incentive Loan online • from 2020: Payment request and payment with QR code, FGS Go! online, account-opening with a selfie and GRÁNIT Digital Card Service • from 2021: contracts for childbirth incentive loans via VideoBank, digital lending, preliminary online credit assessment within 5 minutes using the GRÁNIT Home Calculator, sustainable green Mastercard bank cards, Eco Calculator NEW
NEW
100%
EFFICIENT OPERATION • Streamlined organisation, efficient local decision-making • Transparent operation, structured, predictable, conservative processes
GRÁNIT BANK The digital bank.
GRÁNIT Bank is a reliable partner to value-creating businesses
We make banking easy for you with our bank account service Customised account management conditions, favourable account packages Comprehensive electronic banking services – innovative solutions Attractive fixed-term deposit conditions for all maturities
We provide financing to help you achieve your goals Flexible financing solutions tailored to customer needs – competent professionals, quick decision-making Broad product palette for all lending purposes (investment loan, working capital loan, overdraft, revolving credit, project loan, etc.) The full range of subsidised credit facilities (MNB FGS, MFB, Eximbank, MFB Point)
Security and convenience – comprehensive Treasury services Currency exchange Government securities trade Hedging transactions
GRÁNIT Bank’s innovative digital solutions make banking easier for retail customers We make banking easy for you with our bank account service You can even open your bank account from home using your mobile phone or any other mobile device even with a selfie and the contract will be signed in a matter of minutes Employee account package Account and bank card control via your mobile phone Review your monthly spending and revenues via your mobile phone Send payment requests within and outside the bank from your mobile phone Attractive fixed-term deposit conditions for 1-24 months Comprehensive banking service via online channels (VideoBank, NetBank, eBank mobile banking application)
We provide financing to help you achieve your goals Loans for home purchase, construction, renovation and GRÁNIT NHP Green Home Loan Mediation of state loans: Housing Loan for Families (CSOK) and Home Renovation Loan MFB energy-efficiency facilities Childbirth Incentive Loan application to contract is completely online General purpose mortgage loan Overdraft as safety reserve
Security and convenience GRÁNIT Platinum card: advanced travel insurance, airport VIP lounge access Government securities purchases by opening a securities account through VideoBank Banking from anywhere via VideoBank, desktop PC, mobile phone GRÁNIT BANK The digital bank.
THE BANK OF THE FUTURE - NOW Key milestones in implementing the digital business model VIDEOBANK As a first in Hungary, personal session with the bank’s administrator through VideoBank (2012), which service is also suitable for customer identification and contracting since 2017. (2012, 2017)
GRÁNIT eBANK A market-leading mobile application that is the first in Hungary supporting the locking and unlocking of bank cards (2015), account-opening using the mobile application’s selfie mode and a digital bank card available within the application (2020), and, starting from 2021, an Eco Calculator that shows CO2 emissions related to charges to the card. The function is the first of its kind in the world and helps reduce environmental pollution by supporting the planting of trees. (2015, 2020, 2021).
GRÁNIT PAY AND APPLE PAY As a first in Europe and Hungary, launch of an MDES-based, new-generation mobile payment solution for Android devices, in 2019 the introduction of Apple Pay for iOS devices. Google Pay is also available for Android devices from 2021. (2016, 2019, 2021)
CHILDBIRTH INCENTIVE LOAN with online application Online loan application with built-in calculator and, as of 2020 with the creation of a personal customer account, and from 2021 with concluding a contract in VideoBank. (2019, 2020, 2021)
GOVERNMENT SECURITIES SALES AND PURCHASES through VideoBank! As a first in Hungary, government securities purchases through video calls, with the opening of a securities account. (2019)
DIGITAL MORTGAGE LOANS with live, online assessment We are the first in Hungary to offer online assessments for mortgage loans and green home loans in just a few minutes. A unique solution on the market that combines credit calculations with state support, the submission of the loan application using your digital customer account, without any paperwork and using only digital intelligent forms. (2021)
PAYMENT REQUEST and payment with QR codes on your mobile phone! Leading innovative solutions in the context of instant payments. (2020)
GRÁNIT BANK The digital bank.
GRÁNIT BANK’S STRATEGY: Digital, green financial services, conservative lending.
GRÁNIT Bank is Hungary’s first digital bank, with market-leading solutions which: • make banking easier as well as more convenient and sustainable; • can be combined with personal consulting on request; • provide customised and cost-effective solutions.
GRÁNIT Bank’s strategy Using innovative electronic banking and financial services to develop simple, convenient and cost-effective solutions for retail customers, providing outstanding customer experience and serving the target of sustainability. Providing sustained favourable conditions for customers with the help of a cost-effective business model implemented through digital devices and options, ensuring the bank’s stable operation in the long-term. Providing comprehensive financial and financing solutions for business customers.
Three strategic pillars Innovative digital banking services With the spread and opportunities of smart and mobile devices, the management of finances rises to a new level.
Conservative values Beside innovation, the Bank’s operation focuses on conservative lending.
High liquidity, cost-efficient operation The Bank’s business model ensures high liquidity and cost-efficient operation, offering sustained favourable conditions for customers.
RESULTS: Dynamic growth already for twelve years.
STABLE RESULT
HUF 4.5 billion in 2021 th Profitable operation for the 8 year in a row, which strengthens equity Pre-tax profit of over to
DYNAMIC GROWTH
HUF 820 billion double-digit growth
Total assets of over to
EFFICIENT OPERATION
100% well-performing portfolio 1,07% operating costs to total assets ratio
Close to
in 30th June, 2022
GRÁNIT Bank has excellent liquidity and credit quality and a high capital adequacy ratio. THE DEVELOPMENT OF TOTAL ASSETS
profitable operation from the
4th business year
~14%
capital adequacy ratio (CAR)
~60%
loan/deposit ratio
GRÁNIT Bank’s operating cost/total assets ratio is significantly lower than the average of the bank sector* OPERATING COSTS IN PROPORTION TO TOTAL ASSETS
The bar chart shows GRÁNIT Bank’s operating costs / total assets ratio (31 December 2021), since the adoption of the two-tier bank system (some of the banks already operated before that date).
GRÁNIT BANK The digital bank.
WHAT HAS GRÁNIT BANK TO OFFER TO BUSINESSES? Reliable partner in customised financing
Tailor-made solutions Fast decision-making Private banking service
We make banking easy for you • Customised account management conditions, attractive account packages • Comprehensive electronic banking services – innovative solutions • Attractive fixed-term deposit conditions for all maturities
We provide financing to help you achieve your goals • Flexible financing solutions tailored to customer needs – competent professionals, quick decision-making • Broad product palette for all lending purposes – with the full range of subsidised credit facilities
Security and convenience • Wide range of treasury services – market-based currency exchange, government securities trade, hedging transactions • Business Premium Card – travel insurance with coverage of up to HUF 50 million, access to the premium Mastercard Lounge and the Fast Track Lane at Liszt Ferenc International Airport, and discounts from Maternity Private Clinic’s services.
WHY CHOOSE GRÁNIT BANK? Innovative and digital solutions for retail customers. Convenient and safe banking via your PC or mobile phone. Re-setting your bank card limit, and blocking and releasing your bank card instantly from your mobile phone. Sending payment requests and payment with QR code from your mobile phone. Account opening with a selfie and immediate digital bank card after account opening - GRÁNIT Digital Card Service. Free ATM cash withdrawal in both Hungary and abroad with the Platinum bank card. Free iSMS on cash movements. You can save up to thousands of forints on banking costs.
We make banking easier for you • Banking from anywhere via GRÁNIT VideoBank, your PC or mobile phone • It’s easier to pay your utility bills from a bank account, safer to do your shopping with a bank card, fixed-monthly fee account packages with free of charge transactions • Attractive fixed-term deposit conditions for 1-24 months
We provide financing to help you achieve your goals • Loans for home purchase, construction and renovation, GRÁNIT NHP Green Home Loan • Mediation of state subsidies: Housing Subsidy for Families (CSOK) and Home Renovation Subsidy • General purpose mortgage loan • Childbirth Incentive Loan with online application and concluding a contract in Videobank • Overdraft as safety reserve
Security and convenience • Control your account and bank card via your mobile phone • Review your monthly spending and revenues via your mobile phone • GRÁNIT Platinum Card – travel insurance with coverage of up to HUF 50 million, access to the premium Mastercard Lounge and the Fast Track Lane at Liszt Ferenc International Airport, and discounts from Maternity Private Clinic’s services. • Government securities purchases through VideoBank
Others also believe we are on the right track!
GRÁNIT Bank’s performance has been recognised with 49 awards over the 12 years since its establishment!
OUR OUTSTANDING AWARDS 2021
2020
2019
2018
2017
2016
2015
2014 2013 2012 2011
UX solution of the year- shared (Mastercard) Superbrands (Superbrands Hungary) Outstanding digital financial organization trademark (Digital Success Programme) Most Innovative Bank of the Year - shared (Mastercard) Premium Banking Service of the Year (Mastercard) Sustainable Bank of the Year (Mastercard) Excellence Award in the “FGS Go” Loan Program (National Bank of Hungary) Socially Responsible Bank of the Year (2nd), Digital Banking Service of the Year (2nd) (Mastercard) Most Innovative Bank of the Year (Mastercard) Premium Banking Service of the Year (Mastercard) Bank of the Year – 2nd place, Retail Account Package of the Year – 2nd place (Mastercard) Sustainable Bank of the Year – 2nd place (Mastercard) Innovative Brand (Hungarian Brands) Green Financial Innovator (National Bank of Hungary) Retail Mobile and Online Banking Tool of the Year (Mastercard) Most Innovative Bank of the Year – 2nd place, Bank of the Year – 2nd place (Mastercard) Innovative Brand (Hungarian Brands) Most Innovative Bank of the Year – shared (Mastercard) Retail Account Package of the Year (Mastercard) Bank of the Year – 2nd place shared (Mastercard) Financial Institution of the Year (Figyelő TOP 200) Innovative Brand (Hungarian Brands) Best Student Bank Account (Bankmonitor) Best One-Year Deposit (Bankmonitor) Best Long-Term Deposit (Bankmonitor) Most Innovative Bank of the Year (Mastercard) Retail Account Package of the Year (Mastercard) Retail Mobile and Online Banking Tool of the Year - 2nd place (Mastercard) Retail Savings Product of the Year (2nd), Most Trusted Bank of the Year (2nd) (Mastercard) Banker of the Year (Mastercard) CEO of the Year – Hungary (Business Worldwide) Bank of the Year in Hungary (The European) Bank of the Year in Hungary (The European) Young Banker of the Year (Mastercard), Most Innovative Bank of the Year - 2nd place (Mastercard) Retail Mobile Application of the Year - 2nd place (Mastercard) Most Innovative Bank of the Year (Mastercard) “Most Innovative Bank in Hungary” (World Finance)
GRÁNIT BANK The digital bank.
MEMBERS OF THE BOARD OF DIRECTORS
Éva Hegedüs chairperson-CEO
László Hankiss
Péter Jendrolovics
János Major
Judit Tóth
deputy CEO
deputy CEO
external member
external member
MEMBERS OF THE SUPERVISORY BOARD
Sándor Nyúl chairman
István Árkovics
Dr Judit Gubuznai
Gyuláné Lajtos
István Vida
GRÁNIT BANK The digital bank.
DEPUTY CHIEF EXECUTIVES
Jenő Siklós
László Hankiss
Zoltán Nagy
Financial and Operations Division
Strategy and Analysis Division
Compliance Division
Zoltán Tölgyesi
Péter Jendrolovics
Róbert Barlai
Corporate Division
Retail Division
Investment
PERSONAL ADMINISTRATION THROUGH VIDEOBANK Link: https://vbclient.granitbank.hu ONLINE LOAN ADMINISTRATION babavaro.granitbank.hu jelzalog.granitbank.hu OVER-THE-PHONE ADMINISTRATION Telephone customer service: +36 1 510 0527; +36 70 960 9871 BRANCH SERVICE Central Customer Service: 1095 Budapest, Lechner Ödön fasor 8. Open: Mon-Fri: 8.30-16.00 WESTEND Customer Centre: Westend City Center, 1st floor, Hild József Sétány 24. Open: Mon-Fri: 10.00-18.00 CONTACT Website: https://granitbank.hu/en/ facebook-square facebook.com/granitbank linkedin linkedin.com/company/granitbank instagram.com/granitbank