Gamma Phi Beta Facilities Management Company
Fiscal Year 2025 (August 1, 2024, to July 31, 2025)
A Note From The FMC Chair And Chief Executive Officer
Dear Gamma Phi Beta Sisters and Friends,
We’re excited to share this year’s Facilities Management Company (FMC) Annual Report. Fiscal Year 2025 was full of momentum — some of it fast-moving, some of it more behind-the-scenes — but all of it rooted in one goal: to create spaces where Gamma Phi Betas can live, connect and belong.
This year, we’ve focused on strengthening our operations while also looking ahead. We rolled out residential agreements earlier than ever to better compete with local housing, continued our move to a more user-friendly platform (StarRez) and made thoughtful updates to our medical accommodation process to better support members. Our Housing and Facilities Conference once again hit the mark, and we welcomed new staff members to help us grow.
On the ground, we completed key infrastructure projects at several properties and continued building partnerships with vendors to bring chapters better services at better prices. And we’re especially proud of our new Affiliated House Corporation (AHC) Development Committee — a clear sign of how much we value the volunteer leaders who help us sustain our housing model.
At the board level, we spent a great deal of time talking
about what’s next: recruitment trends, rising insurance costs and how to plan responsibly for the future. It’s this behind-the-scenes work that helps us stay steady, nimble and focused on long-term success.
We’re truly grateful to every volunteer, every staff member and every sister who supports this work.
Thank you for being part of it.
Sincerely,
Jennifer Moody (Texas Tech) FMC Chair
Megan Smiley Wick (Washington State) Chief Executive Officer
About The FMC
From a traditional standalone facility to university-owned residence halls and suites, Gamma Phi Beta collegiate sisters make lifetime memories in a wide variety of living arrangements. We know a Gamma Phi Beta facility is a place to grow, learn and support others while receiving the same True and Constant support in return.
Formed in 2012, the FMC is the international housing entity for Gamma Phi Beta, supporting our ever-growing properties and AHCs.
The FMC is overseen by the Board of Managers (BOM), who are responsible for the strategic direction of the company and ensure the FMC supports the mission and vision of both the FMC and Sorority.
The FMC owns properties across the United States. All new Gamma Phi Beta chapters installed after August 1, 2013, are automatically managed by the FMC, giving our new chapters access to top-notch facilities and resources.
Mission and Vision
Mission: To foster welcoming, inclusive spaces that promote sisterhood by providing innovative, industry-leading properties and asset management services for Gamma Phi Beta and her members.
Vision: For collegiate Gamma Phi Betas to have access to living, learning or gathering spaces that foster community and belonging.
FMC Guiding Principles
• We support and enhance the collegiate experience for our members.
• We maintain fiscally prudent and operationally sound practices.
• We provide exceptional volunteer opportunities.
• We make ethical decisions for the greater good.
The BOM
The BOM (listed below for Fiscal Year 2024-25) supports the work of the FMC and provides mission-based leadership and strategic governance. Board members develop policies, procedures and regulations for the operation of the FMC and monitor and evaluate the FMC’s finances, programs and performance
• FMC Chair Jennifer Moody (Texas Tech)
• Shannon Bradley (Nebraska-Lincoln)
• Ann Campbell (Northwestern)
• Jazmyn “Jaz” Leonard (Texas A&M-College Station)
• Nerissa Rouzer (Virginia)
• Mindy Sutton (Southern Methodist)
• Brandi Vess (East Texas A&M)
• Chief Executive Officer Megan Smiley Wick (Washington State)
• International Vice President Kristen Heine Slaughter (Florida State)
Our Customers
The FMC extends our sincerest gratitude to our customers. It is our pleasure to serve our chapters, members/collegians, AHCs and local facility advisory committees.
FMC-Owned and -Managed
Beta (Michigan)
Beta Delta (Michigan State)
Beta Lambda (San Diego State)
Beta Mu (Florida State)
Beta Sigma (Washington State)
Beta Xi (Ohio State)
Gamma Chi (Texas State-San Marcos)
Delta Pi (Illinois State)
Delta Psi (California-Santa Barbara)
Eta Xi (Florida)
Eta Omicron (Ohio University)
University-Owned and -Managed
Beta Beta (Maryland)
Gamma Omicron (Kentucky)
Epsilon Epsilon (Union College)
Epsilon Theta (Clemson)
Zeta Iota (Valparaiso)
Eta Gamma (Delaware)
Eta Zeta (Cincinnati)
Eta Eta (South Florida)
Eta Theta (Connecticut)
Eta Nu (James Madison)
Eta Sigma (Central Missouri)
Suites/Rooms/Lodges
Phi (Washington University)
Gamma Beta (Gettysburg)
Eta Iota (Rockhurst)
Zeta Alpha (Eastern Washington)
Unhoused Chapters
Delta (Boston)
Iota (Columbia)
Alpha Upsilon (Penn State)
Gamma Gamma (Wisconsin-Milwaukee)
Gamma Pi (Minnesota State-Mankato)
Gamma Rho (Wisconsin-Oshkosh)
Gamma Omega (Wisconsin-Platteville)
Delta Nu (Missouri State)
Delta Phi (California State-Bakersfield)
Delta Chi (California State-Sacramento)
Epsilon Alpha (La Salle)
Epsilon Gamma (San Diego)
Epsilon Delta (Creighton)
Epsilon Eta (Bridgewater State)
Epsilon Mu (Loyola-New Orleans)
Epsilon Nu (Chapman)
Epsilon Omicron (California-Santa Cruz)
Epsilon Pi (George Mason)
Epsilon Sigma (Morehead State)
Epsilon Phi (Bentley)
Epsilon Psi (North Carolina-Asheville)
Zeta Gamma (Sonoma State)
Zeta Zeta (Coastal Carolina)
Zeta Eta (Lander)
Zeta Theta (Pepperdine)
Zeta Lambda (Texas A&M-Corpus Christi)
Zeta Mu (St. John’s)
Zeta Nu (Detroit Mercy)
Zeta Xi (College of Idaho)
Zeta Phi (Arkansas-Fort Smith)
Zeta Psi (Texas-San Antonio)
Zeta Omega (Kennesaw State)
Eta Lambda (Central Florida)
Eta Pi (Quinnipiac)
Eta Rho (Nevada-Las Vegas)
Eta Tau (Colorado Mesa)
Eta Upsilon (Nicholls State)
Eta Chi (California State-San Marcos)
Facilities as of August 1, 2025
Impact
The Facilities Management Company (FMC) continues to play a critical role in Gamma Phi Beta’s mission by ensuring that our properties remain safe, competitive and enriching environments for our members. Currently, the FMC owns, manages and supports 64 chapters — representing 47% of all Gamma Phi Beta chapters. Of these, 29 chapters have housing facilities, including 17 freestanding houses, eight dormitories and four chapter rooms, while 11 chapters have storage facilities. In total, our properties house 922 members, accounting for 24% of Gamma Phi Beta’s members living in Sorority facilities.
During the 2024-25 fiscal year, the FMC focused on key priorities, including operational improvements, timely communications with residents, infrastructure upgrades and long-term planning. Below are the major highlights of the fiscal year.
Refined Medical Accommodation Process
The FMC reviewed and updated its medical accommodation process with the support of legal counsel. Instead of a single request form, residents now complete separate forms for emotional support animals, meal plan modifications or room accommodations — making it easier to provide accurate information. A new staff accommodations committee now reviews and determines requests, aligning with best practices and improving fairness and consistency.
Earlier Residential Agreements
Residential agreements for the 2025-26 academic year were sent to residents in early October 2024 — more than a month earlier than the prior year. This earlier timeline allows chapters to better compete with local housing options and fill facility spaces before members sign off-campus leases.
StarRez System Implementation
The FMC transitioned from Armatic to StarRez, a student housing management platform. While still being phased in, StarRez will centralize tasks such as facility payments, maintenance requests and move-in forms — streamlining the experience for residents and increasing customer service efficiency.
Successful Housing and Facilities Conference (HFC)
A total of 65 volunteers and staff attended the FMC’s annual HFC, which earned high marks across nearly all learning objectives. Of the 35 objectives measured, 33 met or exceeded a 95% agreement rate for learning success, with 31 receiving a 100% “agree/strongly agree” rating — affirming the conference’s effectiveness in preparing volunteers for housing-related responsibilities.
The FMC continued to grow its relationships with national vendors, including Cintas and Wayfair, to secure discounted products and services. These partnerships support AHCs and improve facility quality while keeping costs down.
Staff Expansion
To meet growing operational needs and enhance service delivery, the FMC expanded its staff this year. New team members increased capacity to support chapters, provide elevated customer service, maintain property standards and drive continuous improvement.
New AHC Development Committee
Recognizing the vital role AHCs play in maintaining Gamma Phi Beta’s housing portfolio, the BOM established a new AHC Development Committee. This group will work with AHCs to understand key drivers of AHC health, develop resources to help keep AHCs healthy and viable and provide education and resources to help sustain volunteer leadership and property stewardship.
Strategic Oversight of the FMC Portfolio
The BOM continued its focus on long-term sustainability by evaluating the health and value of FMC-managed properties. This includes reviewing capital improvement priorities and ensuring that insurance coverage keeps pace with rising property values, labor and material costs. In collaboration with our partners at MJ Insurance, the FMC also tracked climate-related risks and trends to inform future planning.
Planning for the Future of Sorority Housing
In keeping with its charge, the BOM engaged in generative discussions on trends shaping the future of sorority housing. Topics included evolving National Panhellenic Conference recruitment patterns and the preferences of the next generation of college students. These conversations help the FMC proactively adapt its offerings to meet the needs of future members and remain competitive in a changing higher education landscape.
Facility Project Highlig hts
As part of our ongoing commitment to facility improvement and safety, the FMC prioritized the following infrastructure projects this year, enhancing both functionality and the overall member experience.
An upgraded fire panel system improves safety and brings the facility up to current standards. (Washington State)
(Michigan State)
New luxury vinyl tile flooring adds durability and a fresh, modern look to high-traffic areas.
Renovated member bathrooms now feature updated finishes and fixtures, offering increased comfort and style. (San Diego State)
Repairs to the north wall have reinforced the building’s structure and ensured long-term stability. (California-Santa Barbara)
The installation of carbon dioxide detectors enhances resident safety and supports proactive risk management. (Florida)
BETA DELTA
BETA SIGMA
BETA LAMBDA
DELTA PSI
ETA XI
Thank You To Our Volunteers!
Reflecting on the past year, we extend our heartfelt gratitude to the dedicated volunteers who generously contributed their time and effort to support the FMC. Your commitment, whether serving on an AHC or a local chapter advisory board, has been instrumental to our success. Your passion and selflessness embody the spirit of our community, and we are immensely grateful for your invaluable contributions. Thank you!