Goodwill Industries of Kentucky 2017 Annual Report

SHOP. DONATE. LEARN. WORK. SUCCEED. GOODWILL. Goodwill Industries of Kentucky | 2017 Annual Report

DEAR FRIENDS, Even during periods of change, you can take comfort in knowing Goodwill’s mission has always been—and will continue to be—focused on connecting Kentuckians with meaningful opportunities to work and improve their lives. Since 1923, we have assisted job seekers in finding ways to support themselves and their families.

In 2017, a new strategic plan set Goodwill’s sights on becoming a major agent in reducing poverty in Kentucky. With that significant task ahead of us, our approach to carrying out our mission is changing. When the most vulnerable populations reach out to Goodwill for assistance, we will focus on long-term results rather than short-term objectives. Taking our traditional job placement programs a step further, we will help Kentuckians achieve and maintain longlasting careers – because only then will we move the needle on poverty.

To support these goals, we implemented Soft Skills Academy, where job seekers learn critical workplace skills, graduate with a Work Ready Certificate, and are paired with a career coach to obtain and maintain employment. Together with partnering employers who offer career paths, competitive wages, and access to Goodwill’s ongoing support services, we are providing a foundation for Kentuckians who need a hand up in finding success in the workforce.

Last year, we partnered with more than 700 employers to place Kentuckians into more than 3,300 jobs. Looking ahead, we are committed to helping thousands more achieve self-sufficiency through the power of work.

Gratefully,

Amy Luttrell President & CEO

Linda S. Cowan Board Chair

MISSION IN ACTION When her Bosnian home was burned to the ground during wartime, Ernestina, then 17, and her family fled the country in hopes of a better life. Ernestina continued her education in the United States, earning her high school diploma in Bowling Green, Kentucky.

After graduating, she welcomed two children. However, after making a poor decision, Ernestina was incarcerated for a year.

Upon her release, Ernestina prepared for a fresh start. She regained custody of her children, but because of her background challenges and limited work history, Ernestina struggled to find employment. Through the Housing Authority of Bowling Green's Reach Higher welfare-to-work program, she began volunteering at a Goodwill store in Bowling Green.

After six months, Store Manager Joshua Jones* hired Ernestina as a part-time cashier.

“I was extremely grateful for the opportunity,” Ernestina said.

“Goodwill helped me during one of the most difficult times in my life.”

Ernestina didn’t take the opportunity lightly. She learned fast and worked hard, earning two promotions – first to full-time, and then to assistant manager. During the first two years of Ernestina’s employment with Goodwill, she had no vehicle and would often walk two miles every day.

Joshua described Ernestina as a role model for other individuals who face barriers to employment.

“She can relate to many different people, because she has overcome so much,” he said. “Her story is the deepest and truest representation of Goodwill’s mission.” *Joshua Jones has since been promoted to Regional Manager and now oversees multiple stores in southwestern Kentucky.

BY THE NUMBERS

SERVICES PROVIDED

TOTAL

Education

41

Improving Access to Work

1,373

Employee Support

1,357

Job Preparation & Placement

4,572

Service Referrals

13,519

20,862 JOB PLACEMENTS

TOTAL 3,344

TOTAL EXPENSES & COMMUNITY REINVESTMENT

$61,089,219 Program Services

$46,447,478

76.0%

Reinvested into the Community

$6,656,314

10.9%

Providing Support for Programs

$7,087,798

11.6%

Fundraising

$769,907 1.3%

Other

$127,722 0.2%

2017 AT A GLANCE

$10.75

average wage paid to people Goodwill placed with community employers

1.2+ MILLION

donors welcomed at our doors

776

employers partnered with Goodwill to place Kentuckians into 3,344 jobs

$134,803.03

paid in tuition reimbursement to employees

50 MILLION

pounds diverted from landfills

$13,853,425

paid to employees with disabilities or other barriers*

*Including limited education, background challenges, or chronic unemployment

OUR MISSION: GOODWILL INDUSTRIES OF KENTUCKY HELPS

PEOPLE WITH DISABILITIES OR OTHER DISADVANTAGES ACHIEVE AND MAINTAIN EMPLOYMENT TO GAIN A BETTER QUALITY OF LIFE.

2017 BOARD OF DIRECTORS OFFICERS Linda Scholle Cowan Chairperson Attorney-at-Law

Charles F. Lambert III Immediate Past Chair Clayton & Lambert Manufacturing Co.

Jason C. Groneck Secretary GBBN Architects, Inc.

Daniel Hall Vice Chairperson University of Louisville

Jeanna L. Jones, CPA Treasurer Strothman & Company

Amy Luttrell President & CEO Goodwill Industries of Kentucky

MEMBERS Douglas Edwards Humana

Thomas T. Kmiecik Stoll Keenon Ogden

Dwight. L Haygood, Jr. Brown-Forman

Faith Mercke AAB Properties, LLC

Charles J. Kane Ret., 2nd Generation Capital

Debra M. Murphy Ret., Trover Solutions

Paul E. O’Flynn Ret., Kentucky Organ Donor Affiliates Ted Smith Revon Systems William D. Stout University of Louisville

2017 Annual Report Writing & Editing: Lauren Deitering, Heather Hise Design: Cory Eaves, Cari Weller Printing: Fine Line Graphics Photography: Lauren Deitering, Patrick Pfister

Goodwill Industries of Kentucky is accredited in Vocational Evaluation Services.

An EEO/AA employer: Minorities/Females/Veterans/Individuals with Disabilities

Administrative Office 1325 South Fourth Street Louisville, KY 40208 (502) 272-1700 www.goodwillky.org