Page 1


LETTER FROM THE CEO & CHAIR Dear friends: Goodwill has a rich history of empowering job seekers, strengthening communities, and improving lives. Because of your support, we are able to carry out our mission of helping Kentuckians find meaningful opportunities to work. Goodwill is most commonly known for its stores, but many are unaware of how important our retail program really is. In addition to the jobs that are created within each store, donations of previouslyloved belongings help Goodwill repurpose both goods and lives. Last year, we diverted more than 50 million pounds of items from landfills by repurposing goods from more than one million donors. Perhaps most importantly – and relevant to our mission – revenue from these donations allowed Goodwill to help Kentuckians repurpose their lives. Samantha and Kenneth, featured within this report, both turned to Goodwill when they were faced with redefining their purpose in the working world. We hold true to our mission by recognizing ability, convinced that people often just need a chance to show what they can do. We are prepared and equipped to provide individualized resources to help Kentuckians

overcome obstacles—whether physical, emotional, or circumstantial—that could prevent them from obtaining employment. When people have the ability to work and support themselves, they experience self-sufficiency and dignity. In 2016, we were proud to help 2,859 Kentuckians find jobs, and looking ahead, we are committed to helping thousands more discover their purpose.


Amy Luttrell Linda Scholle Cowan President & CEO Chairperson of the Board

TAKING A LOOK BACK Department of Labor awards Goodwill grant to serve older workers In 2016, the U.S. Department of Labor awarded Goodwill Industries International (GII) a grant to serve older workers through the federal Senior Community Service and Employment Program (SCSEP). In turn, GII awarded funds to 32 Goodwill organizations to operate the grant, including Goodwill Industries of Kentucky. The four-year, renewable sub award gives Goodwill Industries of Kentucky the capacity to serve nearly 400 older workers in 54 counties each year (see map below).

Goodwill matches these seniors with nonprofit organizations or public agencies in the community for paid, on-the-job training in a professional work environment. Training is paid by the SCSEP program, which is part of the federal Older Americans Act. The program helps seniors find work, giving preference to those who have physical or mental disabilities, are veterans or spouses of veterans, or who need job training. While the older worker is learning new skills, Goodwill works with him or her to transition into permanent employment, either at the agency where they trained or with another employer in the community.

Through SCSEP, which was implemented in February 2017, Goodwill helps connect older Kentuckians with opportunities for training and employment. Goodwill identifies individuals age 55 and older who meet specific criteria, such as income requirements, and then assesses their skills and abilities.

“With this type of program, everyone wins,” said Lori Collins, Goodwill’s vice president of program services for the eastern half of Kentucky. “The participants have the opportunity to broaden their skills and gain critical work experience, and employers have access to a trained, motivated pool of job candidates.”

Goodwill’s annual Gala for Good benefits Cars to Work program

Sen. Rand Paul visits Goodwill to discuss employment opportunities for Kentuckians with criminal backgrounds In June 2016, Kentucky Senator Rand Paul visited Goodwill’s regional office in Louisville to discuss ways to help Kentuckians with criminal backgrounds return to the workforce. “[I] had a great meeting with Goodwill today. I’m very impressed with [its] work on criminal justice and helping people get a second chance by finding work and having a successful life. Criminal justice reform is an important issue Republicans and Democrats can and should work on together,” Rand Paul posted on his Facebook page following the event.

Amy Luttrell and State Representative Bob DeWeese

In October 2016, Goodwill hosted its annual Gala for Good, which benefited the Goodwill Cars to Work program and its mission to connect working Kentuckians with affordable transportation. The event honored retiring Kentucky State Representative Bob DeWeese, former Kentucky Automobile Dealers Association president Ron Jackson, and Larry Craig, owner of Craig and Landreth Auto, for their contributions to Goodwill.

Goodwill operates multiple programs throughout the state that assist former offenders in their search for employment. These programs address issues and skills that could affect employability as an individual leaves the justice system and transitions to the workforce. In 2016, Goodwill served 621 former offenders.

“It took a network of people to make Cars to Work a reality, and Larry Craig and Ron Jackson were instrumental in paving the way for Goodwill to establish the program,” said Amy Luttrell, president & CEO of Goodwill Industries of Kentucky. “Additionally, Bob DeWeese was a champion for legislation that has had tremendous impact on Goodwill’s ability to provide meaningful services.” More than 190 people were in attendance, and numerous corporations, foundations, and individuals supported the event, including four gold-level sponsors: Anthem Medicaid, USI Insurance Services, PNC Bank, and Stoll Keenon Ogden.

Senator Rand Paul leads a round table discussion about criminal justice reform.



n May 2006, 13-year-old Samantha woke up, paralyzed from the chest down. Unable to sit up, she rolled herself out of bed and yelled for help. She was rushed to Vanderbilt Children’s Hospital, where the medical team gave her parents the tragic prognosis: Samantha was not likely to survive the night. Ten years later, Samantha plays softball, rides her bike, and works part-time at a Goodwill store in Bowling Green. A decade ago, accomplishing these feats seemed nearly impossible, considering Samantha was told she’d never walk again. Samantha was diagnosed with transverse myelitis, a disorder caused by inflammation of the spinal cord. “At first, the diagnosis was not easy to accept. I was very angry that I was missing my softball games,” Samantha said. Samantha spent two weeks in the hospital, followed by two more weeks of physical rehabilitation. In July, she was sent home, and in August, she started seventh grade using a walker. Just two months later, Samantha was using only a cane. Despite being told her progress would plateau after one year, Samantha recently regained feeling in her right ankle – just two days before the 10-year anniversary of the diagnosis.

Samantha has not let her disability restrict her. Prior to working at Goodwill, she worked four part-time jobs while attending school, all while refusing to use parking spaces reserved for people with disabilities. “Working at Goodwill has been a blessing for me,” Samantha said. “Because of the flexible hours, I am able to use the weekends to study. I love interacting with my co-workers and our customers. Working at Goodwill has actually helped my body progress, because I’m in constant motion, and my muscles are stabilizing.” Samantha participates in Goodwill’s community employment program* and works one-on-one with Joanna Yates, a Goodwill job counselor. Together, they work on Samantha’s living arrangements, relationships, vocational rehabilitation, goal setting, and career development. “Samantha’s determination and spirit inspire me to work harder and happier,” Joanna said. “I am so proud of all she’s accomplished.” *The community employment program provides job coaching and support for Goodwill employees in an effort to help them maintain and succeed in their employment.

Samantha, Western Kentucky


Kenneth, Eastern Kentucky




hen Kenneth was released from a seven-year prison sentence, he knew he faced an uphill battle in reentering the workforce.

“The most devastating part was hurting the people who believed in me,” Kenneth said. My mom cried every time she saw me behind bars.” Having already earned a master’s degree during his teaching career, Kenneth completed a certificate program in electrical technology and tutored GED classes while incarcerated. Kenneth was released from prison in October 2015 and was placed at a hotel, where he had 90 days to stay. Each day, Kenneth walked up to ten miles to attend career fairs and search for work. “Every time I had to go back to my hotel room without a job lead, I felt defeated. To stay positive, I began journaling. I told myself that even if I walked ten miles in search for employment and failed, at least I had the opportunity to exercise. In addition to journaling, I sent ‘thank you’ cards to everyone I came in contact with, even those who couldn’t help me.” Three weeks after his release, Kenneth attended a job fair in eastern Kentucky, where he met Mary Mills, employment technician for Goodwill. “I specifically sought out Goodwill at the job fair. I spent a lot of time talking to Mary, and I knew she was genuine and in a position to help me,” said Kenneth. “I needed someone to see me for me. Mary did that.”

Mary added, “At Goodwill, we believe in the power of work. We have the resources to help those who are reentering the workforce. We want them to become contributing members of their communities. We want them to know that if they are willing to work hard, they deserve a second chance.” In November 2015, Kenneth secured full-time employment with a federal contractor, and a month later, he obtained permanent housing. “When I found out I received a job, I was ecstatic,” said Kenneth. “I immediately called Mary to tell her the good news.” In addition to successfully holding down a job, Kenneth attends treatment to support his transition from prison. He also participates in a community service project by writing personal letters in notebooks to distribute to homeless shelters. In them, he shares his story and encourages the readers to never give up or lose hope, despite their current circumstances. Kenneth said, “The notebooks offer an outlet for me, but they also give me the opportunity to help and encourage others who are facing similar challenges.” No two letters are the same, and Kenneth provided a sample, which appears on the following page.

(Continued from previous page)

First of all, I would like to share a little about myself. I am a 38-year-old male. I recently had to restart my life because of really bad choices I made. I have done well with that, but it wasn’t easy, and it wasn’t without struggles. I am giving you this notebook, because I want you to use it as a means for success. Many times when we are faced with obstacles too great to face alone, we see ourselves as failures …What I did to stay focused was journal in a notebook. Each day, I wrote something positive. Some days, I had to dig deep for the positive. Over time, I realized that my failures in life did not make me a failure at life. I saw the failures as opportunities, even though I can’t have the life I once had back. Please never see yourself as a failure; you are not. See your past failures as turning points and opportunities. Life is full of challenges, but use your greatness and determination to always move forward.”




Education Improving Access to Work Employee Support Job Preparation & Placement Referrals & Benefits Analysis

78 8 86 1,364 281 1,645 334 214 548 4,198 568 4,766 11,709 3,652 15,361






2,391 468 2,859



TOTAL EXPENSES & COMMUNITY REINVESTMENT $56,570,045 Program Services Providing Support for Programs Fundraising Reinvested into the Community Other


$44,365,836 78.4% $5,523,442 9.8% $691,221 1.2% $5,889,066 10.4% $100,480 0.2%




Dr. & Mrs. Neil D. Adams

Mr. & Mrs. Charles K. Bennett

CFC of the National Capital Area

Ms. JoAnne P. Dempster

Advanced Business Solutions

Dr. Marsha L. Berry

Mr. David Chapman

Mr. & Mrs. Ralph Dennis Jr.

Advanced Electrical Systems, Inc.

Birdie LLC

Chesapeake Bay Area CFC

Mr. Robert Dickson

Ms. M. Reza Akhlaghi

Mr. & Mrs. Douglas W. Bishop

Mr. & Mrs. David Cobb

Mr. & Mrs. Arthur Diesing

Mr. Luther Alexander

Mr. Paul Bittner

Ms. Kimberly L. Colbert

Mr. & Mrs. Paul Dilley

Dr. Abram Allen

Mr. & Mrs. Roland R. Blahnik

Mr. & Mrs. Lawrence Collins

Dinsmore & Shohl PSC

Mr. Michael Allen

Mr. William K. Blevins

Ms. Lori Collins

Ms. Wanda Dionne

Amazon Smile

Bluegrass Mobile Home Park

Mr. & Mrs. John F. Colvin

Mrs. Jane Disney

Mr. & Mrs. Robert L. Anderson

Ms. Anne E. Bolton

Mrs. Imogene T. Dospil


Mr. Joe V. Borden

The Community Foundation of Louisville

Anthem Blue Cross Blue Shield Medicaid

Mr. & Mrs. Charles H. Boss

Ms. Ruthann F. Confides

Mr. Patrick Doyle

Boy Scouts of America - Lincoln Heritage Council

Ms. Rita F. Conover

Ms. Judy Drury

Mr. John F. Cosby, Jr.

Mrs. Sharon Duke

Arnold Counsulting Engineering Services

Ms. Kimberly Boyd-Lane

Ms. Linda Cowan

Mrs. Rose N. Edmiston

Mr. & Mrs. Niles and Betty Bray

Ms. Marjorie M. Cox

Mr. & Mrs. Phillip G. Atherton

Ms. Ann B. Edwards

Mr. James D. Brent

Ms. Geralyn M. Coyle


Ms. Rita G. Egan

Ms. Connie S. Britt

Mr. John W. Craddock

Mr. Phillip K. Ayres

Dr. & Mrs. Francisco Elbl

Mrs. Betty D. Brown

Mr. James Dale Creech

Ms. V. Louise Baldwin

Elizabeth C. Thomas Fund

Mr. & Mrs. Russell W. Brown

Mr. Geoffrey Crofts

Ms. Nancy Sue S. Balf

Ms. Margaret Ellaby

Ms. Hazel Bryant

Ms. Lavern Cromartie

Mr. John Barnett

Mrs. Audrey J. Elmore

Ms. Linda L. Bundrent

Mr. Bobby K. Darnell

Mr. & Mrs. Richard I. Barnhisel

Ms. Bonnie Embrey

Mr. Bruce D. Buren

Mr. William Bass

Ms. Sarah K. Embry

Mr. Anthony Burgett

The David B. Stevens Revocable Trust

Bayus Design Works

Ms. Clara L. Burke

Ms. Maryann C. Davis

Mrs. Ann Beckemeyer

Ms. Linda Burt

Ms. Diane Dawson

Ms. Patricia Beckham

Ms. Mildred Carter

Delta Dental of Kentucky

Ms. Charlotte Arington

Benecom Company

Ms. Sara Demling

Mr. & Mrs. Jimmie L. Doughty

Estate of Carolyn Gunn Strickler Estate of Gene Gilbert Estate of Paul D. McDowell Estate of Rowena A. Everett

THANK YOU, DONORS! Ms. Margaret Evans

Mr. Dan Hall

Ms. Luda Johnson

Ms. Bernita B. Lyons

Mrs. William E. Ezzell

Ms. Judith Hall

Ms. Jeanna Jones

Mr. & Mrs. Richard J. Mancini

Mr. & Mrs. Bill Fagan

Ms. Marjorie W. Hanks

Ms. Rose Jones

Ms. Paula Marsh

Mr. John M. Fairey

Mr. & Mrs. Charles C. Hardy

Jones & Freeman Partnership

Ms. Ann Marshall

Mrs. Kristel Fitzgerald

Mr. & Mrs. David R. Hartman

Mr. Thomas H. Jordan

Mr. & Mrs. Glen McAninch

Ms. Patricia S. Foppiano

Mr. Jay N. Hartman

Mr. Mark W. Joyce

Ms. Ruth McCleese

Ms. Zabeata Ford

Ms. Angela Hasty

JPMorgan Chase Bank

Mr. John M. McDonald III

Mr. Stan Foster

Mr. & Mrs. Frank L. Hausman Jr.

Mr. & Mrs. Charlie Kane

Mr. Jeffrey V. McGowan CPCU

Ms. Naomi Franzman

Ms. Ann S. Kaufman

Ms. Kitty McHugh

Mrs. Helen G. Frazier

Mr. & Mrs. John and Jeannine Hayes

Mr. & Mrs. Tom Keefe

Mr. John McMurry

Dr. & Mrs. John H. Freer

Mr. Dwight Haygood, Jr.

Mr. James E. Keene Jr.

Ms. Faith Mercke

Ms. Ruth T. Frey

Ms. Evelyn C. Hearne

Ms. Bettie F. Kehrt

Mrs. Carolyn B. Mervis

Mr. & Mrs. Terry Frisco

Mr. Herbert Heck


Mr. Al T. Metz Jr.

Fultz Maintenance, Inc.

Mr. Christopher Heinz

Dr. & Mrs. Michael J. Meuler

Mr. Gerard K. Garrett

Mr. & Mrs. Klaus Hellmich

The Kenneth Reutlinger Foundation

Mr. & Mrs. Jerome V. Garrison

Ms. Erma Hendricks

Miranda Construction

Mr. Arthur W. Gauld

Mr. & Mrs. Paul Hendrix

Kentucky Automobile Dealers Association (KADA)

GE Foundation

Rev. & Mrs. George E. Henry

Ms. Virginia M. Kern

Ms. Claudia Geurin

Mr. & Mrs. Lawrence L. Herzog

Ms. Ellie Kerstetter

Ms. Joy Gibson

Mr. Edward Hickey, Jr.

Mr. & Mrs. Ronald Kidd

Ms. Harriet Goble

Ms. Heather Hise

Mr. & Mrs. Don Kimery

Google Grants

Mr. & Mrs. William Hoagland

Mr. & Mrs. David C. King

Mr. Leo A. Goss III

Mr. & Mrs. Fred M. Hogge

Mr. & Mrs. David Kling

Mosby’s Towing and Transport, LLC

Mr. Jeff Grammer

Mr. Mark Hohmann

Ms. Martha Kloufetos

Mr. & Mrs. Charles W. Moss

Grand Chapter of Kentucky, Order of the Eastern Star

Mr. Jeffrey C. Hollis & Mrs. Jennifer Osborne

Ms. Jane Knowles

Mountjoy Chilton Medley

Mr. & Mrs. Richard M. Knox

Mr. Eugene Mudd

Mr. Michael Gray

Mr. John D. Hubbard

Mr. A.M. Krebs

Mr. & Mrs. Eveard J. Mullins

Greater Louisville Automobile Dealers Association (GLADA)

Mr. & Mrs. Charles Hulick

The Kroger Foundation

Ms. Evelyn N. Nanna

Mr. Rogers C. Hunt

Mr. & Mrs. Michael Kull

Mr. Frank E. Nanna

Ms. Donald L. Greer

KYK Marketing

Mrs. Barbara A. Nash

Mr. Edward Griffin

Indiana, Kentucky & Southwestern Ohio CFC

Mr. Charles F. Lambert III

Mr. Jason C. Groneck

Mr. Morris W. Ingram

Ms. Jeanne L. Lanz

Northeast Florida Southeast Georgia Regional CFC

Mr. & Mrs. Robert and Carolyn Gross

Mr. Theodore J. Ising, Jr.

Mr. & Mrs. Richard Laronde

Ms. Anne O’Brien

Ms. Lillian N. Jarnagin

Mr. & Mrs. William C. Lattis Jr.

Ms. Lois M. O’Hara

Ms. Eleanor Guderian

Jeff Wyler Toyota of Clarksville

Ms. Emily Lawrence

Ms. Doris Oechsle

Mr. & Mrs. Stuart M. Hale

Ms. Delois C. Johnson

Ms. Amy Luttrell

Mr. L. L. Oesch

Mr. & Mrs. David W. Miller Ms. Betty Moorman Morgan Stanley Mr. & Mrs. Ellis Morrison Mr. & Mrs. Michael and Karen Morrison

THANK YOU, DONORS! Ms. Amy Robinson

Ms. Laura Stallard

Ms. Kathy Ward

Ms. Norma J. Oeswein

Ms. Marella Robinson

Mr. Elvin Stampley


Ohio River Valley CFC

Mr. Mark Robinson

Ms. Elaine K. Stearman


Old National Bank

Mr. & Mrs. Mark D. Rorer

Stegner Investment Agency

Ms. Virginia Weigleb

Ms. Barbara Osborne

Ms. Mary E. Rusch

Mr. & Mrs. Jim R. Steltenkamp

Ms. Juanita M. Weiss

Mr. John M. Osborne

Dr. Nassir Saghafi

Dr. & Mrs. Scott Stevens

Ms. Cari M. Weller

Mr. & Mrs. Raymond S. Ott

Sam Swope Family Foundation

Stoll Keenon Ogden

Mr. Ned Werling

Ms. Marianne Overley

Mr. Ron Santella

Mrs. Barbara B. Stone

Mr. Alan K. Whitworth

Ms. Margaret E. Page

Mr. & Mrs. William Schardein

Mr. Bill Stout

Dr. Thomas A. Widiger

Mr. & Mrs. Kenneth Panke

Ms. Monica Schwendau

Ms. Mary Strickler

Ms. Susan H. Wilburn

Ms. Marlene Z. Pardee

Mr. & Mrs. Travis P. Scott

Mr. & Mrs. Woodrow M. Strickler

The William E. Barth Foundation

Mr. & Mrs. Blaine F. Parker

Mr. & Mrs. Michael Scroggins

Strothman & Company

Mr. & Mrs. John Williams

Mr. & Mrs. Cecil W. Parker

Mr. & Mrs. Michael G. Shaikun

Ms. Barbara Sturgeon

Dr. Marie E. Williams

Mr. Frank D. Parks

Mr. & Mrs. Michael Shain

Ms. Charlene H. Summers

Mr. & Mrs. Larry G. Willoughby

Peak Advertising

Mr. & Mrs. Joseph Shaughnessy

Mr. & Mrs. Elmer Susemichel

Mr. & Mrs. William O. Windchy

Mrs. Audrey J. Pearcy

Mr. & Mrs. William Sherman

Ms. Eleanor Sutter

Mr. Glenford Wingham

Mr. Stephen Peckham

Ms. Margaret J. Shockley

Mr. Rudolph Sutton

Ms. Terri Wood

Dr. & Mrs. Hobart L. Pence

Dr. Betsy Shoenfelt

Mr. & Mrs. G. Daniel M. Sweeny

Mr. William E. Woods

Mr. Robert M. Pilkington

Ms. Mary E. Simmons

Mr. & Mrs. Dick Swope

Ms. Miriam Woolfolk

Mr. Jarrett Pleasant

Mr. Vince Simmons

Mr. & Mrs. F.W. Swope

Ms. Linda M. Wright

PNC Bank Foundation

Mr. & Mrs. Mark T. Simpson

Mr. & Mrs. David C. Thomas

Mr. & Mrs. Richard Wrightington

Dr. Hiram C. Polk, Jr. & Dr. Susan Galandiuk

Mr. Shri Singh

Ms. Lucille M. Thomasson

Mr. & Mrs. Philip Yancey

Mr. John Sistarenik Jr.

Ms. Barbara K. Thompson

Mr. & Mrs. Gary Yates

Ms. Joyce Pope

Ms. Sadie Sistrunk

Ms. Marilyn R. Thompson

Ms. Lorrie Young

Mr. Stephen E. Pozitzer

Ms. Nancy Skiles

Ms. Ellen Miller Timmons

Mr. & Mrs. Robert Young

Mr. James Pruitt

Mrs. Augusta M. Sloan

Ms. Evalena Tobaben

Ms. Sherri Young

Mr. David L. Quesenberry

Mr. & Mrs. Paul W. Smiley

Rev. I. Glenn Todd III

Mr. & Mrs. William Young

Mr. Richard E. Rampon

Ms. A. Lucille Smith

Mr. & Mrs. Kenneth M. Znidersic

Mr. Ernest Ray

Mr. Joseph Smith

Mr. & Mrs. Lawrence and Rose Mary Toebbe

Mr. Tom Read

Mr. Lee Smith

Ms. Donnetta K. Toy

Mr. & Mrs. Roy Reasonover

Mr. & Mrs. Raymond S. Smith

Mr. & Mrs. John G. Treitz

Mr. & Mrs. Joseph C. Reynolds

Mr. Ted Smith

Ms. Elizabeth L. Turner

Mr. & Mrs. Robert B. Rich

Ms. Sherre Smith-Jones

Mr. Gerald Tyler

Richard R. Barker Charitable Foundation

Mr. & Mrs. Thomas A. Snyder

USI Insurance Services, LLC

Mr. & Mrs. Willard Southerland

Mr. & Mrs. William T. Vaughn

Mrs. Marie L. Spragens

VFW Post 6182

Mr. Darrin L. Riddle

Zoeller Company


Amy Luttrell

Linda Scholle Cowan

Daniel Hall

Charles F. Lambert III

Jeanna L. Jones, CPA

Ellie Kerstetter

President & CEO Goodwill Industries of Kentucky

Chairperson Attorney-at-Law

Vice Chairperson University of Louisville

Immediate Past Chair Clayton & Lambert Manufacturing Co.

Treasurer Strothman & Company

Secretary Ellie Kerstetter, PSC

Jason C. Groneck

Emily Ledford Lawrence

Ron Santella

GBBN Architects

The Glenview Trust Company

Hillerich & Bradsby Co.

Dwight L. Haygood, Jr.

Jeffrey V. McGowan, CPCU

Ted Smith

Brown-Forman Corporation

USI Insurance Services, LLC

Revon Systems

Charles J. Kane

Faith P. Mercke

William D. Stout, CPA, PhD

Ret., 2nd Generation Capital, LLC

AAB Properties, LLC

University of Louisville


Administrative Office 1325 South Fourth Street Louisville, KY 40208 (502) 272-1700 www.goodwillky.org

2016 Annual Report Writing & Editing: Design: Printing: Photography:

Lauren Deitering, Heather Hise Cari Weller Fine Line Graphics Patrick Pfister

Goodwill Industries of Kentucky is accredited in Vocational Evaluation Services.

An EEO/AA employer: Minorities/Females/Veterans/Individuals with Disabilities

Profile for Goodwill Industries of Kentucky

Goodwill Industries of Kentucky 2016 Annual Report  

Goodwill Industries of Kentucky 2016 Annual Report