THE GREAT EUROPEAN GOLF RIVER CRUISE
A land steeped in history and cultural richness, Europe has many golf courses for you to enjoy.
Join us on this exciting new tour, as we witness centuries of history in the heart of Europe, cruising from the canals in Amsterdam 2,000 kilometers across Europe to Budapest the “Queen of the Danube”.
The beauty of the Rhine with its castles and cathedral cities, the engineering feat of the Main-Danube canal and the wonders of the Danube River are all highlights along the way.
Traverse four countries - Netherlands, Germany, Austria & Hungary - with visits to numerous capital cities, while passing through the unique landscapes of the myth-enshrouded Lorelei, the “Schlögener Schlinge” below Passau, the picturesque UNESCO Wachau Valley region, and the Danube knee at Visegrad.
And not to forget the golf. Europe is a golfing paradise, with golf courses having much to offer in terms of challenge and closeness to nature. An experience not to be missed
Join us on The Great European Golf River Cruise!
‘ The journey, not the arrival matters.’
- T.S. Elliot
PACKAGE INCLUDES
17 DAYS / 16 NIGHTS | PRICE GUIDE FROM $16,995pp
Our package is thoughtfully curated, providing our guests a hassle-free experience alongside incredible views, stunning scenery and unforgettable adventures.
6 rounds of golf
14 nights luxury accommodation aboard a Viking Longship
One complimentary shore excursion in every port of call
Enrichment lectures & Destination Performances
Beer, wine & soft drinks with onboard lunch & dinner, 24-hour specialty coffees, teas & bottled water
River-view staterooms feature Queen-size Viking Explorer Bed (optional twin-bed configuration), private bathroom, flat-screen Sony TV, telephone, refrigerator and individual climate control
4 Star+ hotel accomodation pre and post cruise incl breakfast
All transfers in private vehicles with local english speaking guide
COURSES TO PLAY
EUROPE IS A GOLFING HOTSPOT!
Home to luxury greens set among natural scenes, Europe is one of the best destinations for a golf vacation.
Pannonia Golf Club
Kölner Golf Club
Scenic cruising through the UNESCO Wachau Valley and the Upper Rhine Gorge
Welcome & Farewell Dinners
Golf Club Am Habsberg
Fontana Golf Club
Golf Resort Bad Griesbach Porsche Course
Middle Rhine Golf Club Bad Ems
DAY 1 - ARRIVE IN AMSTERDAM
We fly into Amsterdam Schiphol airport today, where we will be met and transferred to the hotel in the heart of the old city. The remainder of the day is free to settle in and explore the city. A city of charming canals, elegant gabled houses, splendid museums and abundant bicycles, the Dutch capital of Amsterdam is a delight to explore.
DAY 2 - AMSTERDAM, NETHERLANDS 3 Jun
Today we will check out of the hotel, transfer to our Viking Longship and settle into our staterooms. Take a journey along Amsterdam’s network of canals or perhaps browse one of the city’s museums.
DAY 3 - KINDERDIJK, NETHERLANDS 4 Jun
Today we cruise from through the picturesque Dutch countryside of Kinderdijk.
As we sail along the network of Netherlands waterways, we admire the scenery of the Waal & Merwede rivers. Flat farmland, charming windmills and svelte poplar trees line the shores, and vast tracts of land stretch in all directions.
Our complimentry excursion today is to the UNESCO site of the Kinderdijk Windmills. This excursion provides a revealing look at these marvelous buildings that helped shape the legendary Dutch landscape. Built in the mid-18th century, these 19 windmills, the largest concentration in The Netherlands. You will learn why they were built and see firsthand how they work, even stepping into a working windmill to observe its mechanics and living quarters.
Optional additional excursions include Kinderdijk Windmills by E-Bike, Kinderdijk Windmills and Dutch Cheese making or historic Gorinchem on foot.
Need more info?
0800 377 479 (New Zealand) 1800 377 479 (Australia) info@golfencounters.co.nz
Amsterdam
Kinderdijk Windmills
Veranda Stateroom
Holland Cheese Factory Lounge onboard
DAY 4 - COLOGNE, GERMANY
Today we sail into Cologne in Germany.
For the golfers, we play a round at the Kölner Golf Club. An incredibly beautifully landscaped facility with beautiful views and spectacular holes, designed with the philosophy “from simple to challenge” offers golfers a wide range of possible combinations.
For the non-golfers, our complementary excursion is a walking tour of Cologne city. Learn about Cologne’s history and view its iconic cathedral, towering over the city in all its Gothic splendor.
Optional additonal excursions include: Cologne by bicycle, Bruhl UNESCO Palaces or Cologne’s Beer Culture & Dinner. After an exciting day, return to the vessel to continue south along the river.
DAY 5 - KOBLENZ, GERMANY 6 Jun
As we sail through Koblenz today, we sail past hilltop castles along the Middle Rhine, a UNESCO site and view to Lorelei Rock.
Golfers play a round of golf at Mittelrheinischer Golf Club Bad Ems. The 18-hole course is quiet and secluded in the middle of the Rhineland, with the course generously adapted to the landscape and offering wonderful panoramic views of the Rhineland low mountain range, the Hunsrück, the Eifel and the Westerwald. Non-golfers have a walking tour of the historic, romantic town of Koblenz.
Optional addtional excursions include: Medieval Marksburg Castle or Ehrenbreitstein Fortress.
DAY 6 - MILTENBERG, GERMANY
Journey along one of Germany’s most important waterways today, the scenic Franconia region, passing landscapes that embody the country’s scenic beauty and storybook charm.
We have a walking tour of Miltenberg today, a lively and romantic Franconian town nestled amid one of Germany’s fine wine-producing regions.
Kö lner Golf Club
Lorelei
Miltenberg
“A good river is natures life work in song.” - Mark Helprin
DAY 7 - WURZBURG, GERMANY
This morning we arrive in Würzburg and tour Würzburg’s Bishops’ Residenz, one of Germany’s ornate palaces and a UNESCO World Heritage Site. Afterward, continue to the Old Town of Würzburg, where a walking tour shows you the stunning Romanesque Cathedral, the Neumünster church, the market square and Town Hall, and the oldest wine bar in town.
Optional additional excursions include: Rottenburg ob der Tauber or Hike the Würzburg Hills.
DAY 8 - BAMBERG, GERMANY
Today we sail through the Main Danube Canel. The Main-Danube Canal employs 16 stair-step river locks that allow vessels to travel 2,200 miles through 10 countries, from the North Sea coast of Holland to the Black Sea shores of Romania.
We dock in Bamberg, a medieval-looking city known for its symphony orchestra and rauchbier, specialty smoked beer.
We have a walking tour of Bamberg, meeting our guide in the medieval city centre. We visit the magnificent 11th-century cathedral, see the picturesque Rathaus, or Town Hall, built in the middle of a double-arched bridge over the Regnitz River and have a chance to sample a Rauchbier.
Optional additional excursions include: Franconian Countryside or Margravial Opera House.
DAY 9 - NUREMBERG, GERMANY
Today we play a round of golf at the Habsberg Golf Club. The Graham Marsh Design Course Am Habsberg impresses with very large, fast and moderately undulating greens as well as varied and fair fairways.
For the non-golfers your excursion today takes you through the history of Nuremberg. Meet your guide and drive to the Old Town, where you can delve into Nuremberg’s complex past. This medieval city is still surrounded by 14th-century walls, with many gates and watchtowers fully intact. It grew into a toy-making capital of Europe and were the grouds on which Nazi rallies were staged.
Optional additional excursions include: Nuremberg and World War II or Surviving the War: Art in Nuremberg,
DAY 10 - REGENSBURG, GERMANY
Having escaped major damage during World War II, the picturesque town of Regensburg is one of Europe’s bestpreserved medieval cities, the oldest city along the Danube and a UNESCO World Heritage Site. We take a walking tour of the town of Regensburg, taking in the 12th-century Old Stone Bridge, the famous Alte Wurstküche (Old Sausage Kitchen), Germany’s oldest restaurant, and the Gothic St. Peter’s Cathedral.
Optional additional excursions include: Historic Regensburg & Jewish Heritage, Munich Highlights or Local Brewery & Hop Farm Visit.
DAY 11 - PASSAU, GERMANY
12 Jun
This morning we arrive in Passau. Golfers play a round at the Golf Resort Bad Griesbach on the Porsche Course. Designed by Germany’s world class golfer- Bernhard Langer, the Porsche course terrain is flat, with the 18 fairways leading through a mix of short and long holes through the floodplain of the small Rott river and mature old trees.
Non-golfers take a walking tour exploring the Italianatestreets of Passau, where three European River converge. There are a number of optional excursions on offer including: Salzburg Highlights, Bavarian Cruise & Baroque Town of Scharding, Bavaria by E-Bike, Hike the Passau Hills, Fairy-tale Neuschwanstein Castle by plane or Flightseeing over Passau.
Nuremberg
Golf Resort Bad Griesbach
Bamberg
DAY 12 - MELK - KREMS, AUSTRIA
Today we arrive in Melk, Austria. Set amid an important winegrowing region of picturesque villages and fairy-tale castles, the charming city of Melk lies at the base of the Wachau Valley. We tour the renowned Melk Abbey, a masterwork of baroque brilliance.
We continue to cruise through the UNESCO World Heritage Site of the Wachau Valley. Then arrive in Krems, a small university town at the eastern end of the Danube’s Wachau Valley, surrounded by terraced vineyards.
Optional additional excursions include: Wachau Valley Winery.
DAY 13 - VIENNA, AUSTRIA
Today we play a round of golf at the Fontana Golf Club.
On going course improvements and the highest quality standards, make Fontana one of the top golf courses in Europe. The demanding but fair course has numerous bunkers and water hazards.
For the non-golfers our excursion today is Panoramic Vienna, where we see the architectural highlights of Europe’s most elegant and romantic cultural capitals.
There are a number of optional excursions on offer including: Behind the scenes at the Lipizzaner Stallions, Viennese Neighborhood Market or Mozart & Strauss Concert.
DAY 14 - VIENNA, AUSTRIA
The day is free for you to explore Vienna, considered one of Europe’s greatest cultural hubs. Ingrained in local life is the long-embraced tradition of coffeehouses; UNESCO includes Viennese coffeehouse culture on its list of Intangible Cultural Heritages. It is considered one of life’s pleasures to while away an afternoon over an Einspänner coffee and a pastry.
Optional addtional excursions include: Schönbrunn Palace or Vienna’s Countryside by E-Bike.
Melk Monastery
DAY 15 - BUDAPEST, HUNGARY
Today we arrive in Hungary’s enchanting captial of Budapest. Our excursion today is Panoramic Budapest - taking in one of Europe’s great cultural captials and its iconic sites.
Visit the Castle District with its massive hilltop castle complex, the turreted Fisherman’s Bastion and Matthias Church. From the heights of Buda Hill, take in views of the famous Chain Bridge. Afterward, enjoy free time at Budapest’s colorful Market Hall to browse an array of speciality food and handicrafts.
Many optional excursions are on offering including: Budapest Castle Hill City HIke, Hungarian Horsemen, Best of Budapest, Dohany Street Synagogue & Jewish Budapest, Grand Market: Flavors of Hungary, Budapest Thermal Baths or Hungarian Folklore Dinner.
“I would love to live like a river flows, carried by the surprise of its own unfolding.” - John O’Donohue
DAY 16 - BUDAPEST, HUNGARY 17 Jun
After breakfast today, we disembark the ship and golfers play our final round of golf at the Pannonia Golf & Country Club. The Pannonia Golf & Country Club’s 18-hole course was designed by renowned golf course architect Hans G. Erhardt. Stretching along a valley, the fairways are in varied shapes to ensure true golfing pleasure. Eight water hazards spice up the game, while the positioning of flags on the undulating hills of the greens also add a challenge. The spectacular natural environment and carefully-groomed course are ideal to inspire perfect shots.
Non-golfers have a free day to explore Budapest.
After golf, we check into our hotel in the Budapest old city centre. We will have a farewell dinner together tonight.
DAY 17 - HOMEWARD BOUND 18 Jun
Today we check out of our hotel and start our journey home to New Zealand or head on for further travels in Europe.
Please note: Viking can change their itinerary at any time, so we reserve the right to amend golf courses played to fit with any changes to the Viking itinerary.
Pannonia Golf Club
Budapest
Matthias Church, Budapest
PACKAGE DETAILS
The Great European Golf River Cruise Includes:
Accommodation :
• 14 nights aboard the Viking Longship luxury accomodation in a cabin of your choice- Standard, French Balcony, Veranda Stateroom or Veranda Suite.
• 1 night at the 4-star Zenit Palace Budapest Hotel (or similar)
• 1 night at the 4-star Radisson Blu Amsterdam Hotel (or similar)
Golf :
• Round of golf playing at the Kölner Golf Club
• Round of golf playing at the Mittelrheinischer Golf Club Bad Ems
• Round of golf playing at the Am Habsberg Golf Club
• Round of golf playing at the Golf Resort Bad Griesbach, Porsche Course
• Round of golf playing at the Fontana Golf Club
•
• Round of golf playing at the Pannonia Golf Club
Meals :
• Daily Breakfast at all hotels
• Onboard the cruise
- Gourmet dining- breakfast, lunches and dinners
- Specialty Coffee, Teas & Bottled Water available 24hrs a day
- Beer, Wine & Soft Drinks available with meals
• Welcome Dinner together on first night of cruise
• Farewell Dinner at local Budapest restaurant
OnBoard
• Complimentary shore excursion in every port of call
• Free Wifi (connection speed may vary)
• Enrichment lectures & Destination Performances
• Queen-size Viking Explorer Bed (optional twin-bed configuration) with luxury Linens & Pillows)
• Private Bathroom with shower, heated floor, anti-fog mirror
• Premium Freyja toiletries. Plush robes & slippers (available on request)
• Individual Climate Control
• Flat-screen Sony TV featuring Movies On Demand, plus CNBC, CNN, Fox & more
• Telephone, Safe, Refrigerator
• Onboard Gratuities
Transport :
• Airport Meet & Greet on arrival
• All airport, inter-hotel, golf course and included sight seeing activity transfers
• All port taxes & fees, local tourism taxes & levies
Not included in the tour price
• Optional addtional excursions mentioned in brochure
• International flights - but we are happy to book these for you.
• Visa processing fees
• Travel insurance
• Items of a personal nature such as laundry, phone calls etc
• Items not described in the itinerary
Bamberg
The Great European Golf River Cruise | 1 June - 20 June 2025
Please complete this booking form and return to Golf Encounters, PO Box 25254, St Heliers, Auckland, 1740 NZ or scan & email to info@golfencounters.co.nz
NB: A photocopy of your passport photo page is required with this form
PRICES
GOLFER
Standard Cabin 150sq ft NZ$16,995pp Twin share | French Balcony 135sq ft NZ$19,995pp Twin share
Veranda Stateroom 205sq ft NZ$21,495pp Twin share | Veranda Suite 275sq ft $28,495pp Twin Share NON-GOLFER:
Standard Cabin 150sq ft NZ$14,495pp Twin share | French Balcony 135sq ft NZ$17,495pp Twin share
Veranda Stateroom 205sq ft NZ$18,995pp Twin share | Veranda Suite 275sq ft $25,995pp Twin Share
Singles, please enquire for pricing. International airfares are not included but we will quote them for you to tie in with the tour.
PERSONAL DETAILS
Golfer 1
Name(s) (as per passport)
Preferred name(s)
(courier)
2 Non-Golfer
Name(s) (as per passport) Preferred name(s)
address (courier)
FLIGHTS
Please book my return air fares to Europe
Airline & Frequent Flyer Number Golfer 1:
Airline & Frequent Flyer Number Golfer 2/Non-Golfer:
TRAVEL INSURANCE
Travel insurance is absolutely essential and we highly recommend that you make sure you take out appropriate travel insurance at the time of booking. We offer travel insurance through CoverMore and Kiwi Holiday Insurance at competitive rates.
Please provide a travel cover quote for me.
PAYMENT OPTIONS
A deposit of $2,500 per person is required together with a completed registration form & passport copy to secure a reservation.
A second deposit of $8,000/$11,000/$12,500 per person (Standard/French Balcony/Veranda Staterooms) is due 121 days prior to departure. The final balance is due 60 days prior to departure and invoices will be sent to you prior to these dates.
Note: Full payment is required if booking within 60 days of departure.
Direct Credit Bank Account:12-3209-0116403-16
Ref: [Surname] Particulars: 2nd European Cruise Code: Travel Encounters
Credit Card (Mastercard or Visa) Please call 0800 377 479 with your card number. Data protection laws means that you must not write your card number here.
(credit card payments subject to a 1.3% surcharge)
Note: All prices are based on payment by direct credit to our Client Funds account. Tour departures are contingent on sufficient numbers participating in each tour. If a tour does not proceed, a full refund will be made.
EMERGENCY CONTACT
Golfer 1
Name
Email Phone
Golfer 2/Non-Golfer
Name
Email Phone
DECLARATION
Golfer 1
I agree to the booking terms and conditions. Signed
ACCOMMODATION
Standard Stateroom (Main deck, cabin 150sq ft)
French Balcony Stateroom (Middle deck, cabin 135sq ft)
Veranda Stateroom (Middle & Upper decks, cabin 205sq ft)
Veranda Suite (Upper deck, cabin 275sq ft)
Golfer 2/Non-Golfer
I agree to the booking terms and conditions. Signed
Please note: Viking can change their itinerary at any time, so we reserve the right to amend golf courses played to fit with any changes to the itinerary.
General Tour Information
All standards of golf are catered for, but players should have an official NZGA handicap, or Australian equivalent. Players are to provide their own golf clubs. It is most important that all golf gear (including shoes) must be thoroughly cleaned prior to leaving both New Zealand & Australia as it is highly likely that they will be inspected by both Australian and New Zealand Customs/Biosecurity. Dirty clubs or shoes may incur heavy penalties. Motorised carts will be supplied where specified, with pull buggies provided at other venues. Those players requiring motorised carts on all courses should indicate this on the booking form. Upgrades from pull buggies to motorised carts (where not included) will incur additional charges. In the event of an accident, the driver is responsible for the costs to repair the cart and any property damaged as well as being liable for any personal injury claims. If you wish to book your own airfare, you will be charged a land only price. If your flight times do not coincide with the tour group transfers, you will be required to make your own way to the accommodation at the start of the tour and to the airport at the end of the tour. Sharing - If you are travelling alone, but wish to share a room with someone else, please indicate this on your registration form. We will do everything possible to arrange quad/twin share accommodation in these instances. However if it cannot be arranged, the ‘own room’ supplement will apply. Our tours are contingent on sufficient numbers participating on the tour. If the tour does not go ahead due to lack of numbers, a full refund of your deposit will be made. Bookings are required at least 60 days prior to departure. Late bookings will be considered, but may be subject to surcharge costs.
This brochure
All reasonable care has been taken to ensure the accuracy of this brochure at the time of printing, but services offered, package availability and times may be subject to change from time to time. We will advise you of any changes as soon as we are made aware of them ourselves.
How to book
A deposit per person is required together with a completed registration form and a copy of your passport/s to secure a reservation. The final balance is due 60 days prior to departure and an invoice will be sent to you prior to this date. Some tours require a second deposit payment and details are noted on the tours’ registration form. All prices are based on payment by direct credit to a Client Funds account. Our tours are contingent on sufficient numbers participating on the tour. If a tour does not proceed due to lack of numbers, a full refund of your deposit will be made.
Credit Cards
If you wish to pay by credit card, we accept Visa & MasterCard. Payments made via credit card are subject to a 1.3% surcharge. American Express, Q Card, Q Mastercard & Flight Centre Mastercard cards may also be used – please let us know if you would like to use one of these cards.
Prices All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes, supplier tariff increases and airfare increases.
Taxes & other incidental costs
All airline & airport taxes are included in the tour price (when airfares are included in the package), as are tips for coach drivers, guides etc. Where applicable, tips for caddies or for other personal services received are left to your own discretion. You will be advised as to the expected level of these tips before the trip.
Flexibility
You may wish to consider departing earlier or extending your stay. As a full service bonded travel agency, we are able to assist you with flight itineraries, hotel bookings, car hire etc. If you choose not to take advantage of the flights quoted as part of the tour package, please be aware that you will be responsible for your travel to and from the tour start and finish points. Flights will be subject to availability and any applicable surcharges at the time of booking.
Travel insurance
Travel Insurance is absolutely essential and you should arrange this at the time of booking. Your insurance protection should include cover for cancellation, medical and repatriation expenses, personal injury and accident, death, loss of personal baggage and money, plus personal liability insurance. Insurance cover offered by credit card companies or reciprocal medical cover agreements are often not comprehensive. You must carry details of your Insurer with you, including contact details, in case of emergency. We offer travel insurance through CoverMore and Kiwi Holiday Insurance at competitive rates – please let us know if we can help you with this.
Travel Advice
We recommend that you contact the Ministry of Foreign Affairs and Trade or visit their website at www.safetravel.govt.nz for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with SafeTravel, so that you may be more easily contacted in an emergency.
Health It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.
Documentation Travel Documents will be distributed approximately 20 days prior to departure date. Golf Encounters cannot accept responsibility for any documents or airline tickets which are subsequently altered without our consent or authorisation. Travel documents include, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including, without limitation, being non-refundable, non-changeable and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. All airline tickets must be used in segment order and cannot be used out of sequence, otherwise your onward flights may be cancelled. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.
Visas / Passports
All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. A number of countries now require you to complete an online e-visa prior to travelling. Please contact us if you require help regarding visas. It is your responsibility to ensure you have the correct documentation allowing you to travel to the destinations you are going to.
Cancellations
If the tour does not proceed due to lack of numbers, deposits will be refunded in full. Prior to flight ticketing and confirmation of tour, refunds of deposits will be made in full. Once tours are confirmed to run, deposits become non-refundable. After flight ticketing and up to 60 days before departure, loss of deposit; Under 60 dayscommencement of tour, no refund. We strongly recommend that you take out travel insurance at the time of booking in case of sickness or other problem that might prevent you travelling, as well as giving you peace of mind whilst you are traveling.
Whilst your booking is paid in NZ Dollars, some of your booking may be booked and purchased in other currencies. If your booking is cancelled or amended, even in the event a full refund may be due, it may be impacted by currency changes and/or fluctuating buy/sell rates.
Our Change and Cancellation Service Fees
Subject to your refund and remedy rights under the Consumer Guarantees Act, a service fee will apply in the event that you need to change or cancel your booking, regardless of whether your booking was made in person, over the phone or by email.
This service fee is to cover our reasonable costs for our professional services and is in addition to any third party supplier change and cancellation fees that may apply. Service fees may range from $50-250 per person, depending upon the tour and the complexities of the situation.
Supplier Change and Cancellation Fees
Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Supplier fees may also apply where a booking is changed and /or when tickets or documents are re-issued.
Where we incur any liability for a supplier cancellation fee for any booking which you change or cancel, you agree to indemnify us for the amount of that fee. Where you seek a refund for a cancelled booking for which payment has been made to the supplier, we will not provide a refund to you until we receive the funds from that supplier.
Deposit and Final Payment
You will be required to pay a deposit or deposits when booking. We advise you of how much that will be. Subject to the cancellation schedule listed above, all deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Consumer Guarantees Act). Final payment is required no later than 60 days prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking. Cheques are no longer accepted as a valid form of payment now that the New Zealand banks have stopped issuing them.
Governing Law
If any dispute arises in relation to the agreement between you and us as constituted by these terms and conditions or otherwise, the laws of New Zealand will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New Zealand and waive any right that you may have to object to an action being brought in those courts.
Agency
We act as an agent for, and sell various travel related products as an agent on behalf of, numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Any services we provide to you are collateral to that agency relationship. Our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We exercise care in the selection of reputable service providers, but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. We can provide you with copies of the relevant service provider terms and conditions on request. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any travel service provider is unable to provide the services for which you have contracted, your rights are against that provider and not against us.
Liability
To the extent permitted by law, neither Flight Centre (NZ) Limited nor any of its related bodies corporate, directors, employees, brokers (including Travel Managers Group brokers) or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Our liability will also be limited to the extent that any relevant international conventions, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Consumer Guarantees Act). This liability clause is subject to your rights under the Consumer Guarantees Act and nothing in these terms and conditions is intended to limit any rights you may have under the Consumer Guarantees Act or the Fair Trading Act.
Privacy Policy
We are committed to protecting your personal information and agree to handle your personal information in accordance with our Privacy Policy, which is available online at https://www.travelencounters.co.nz/privacy-policy/.
Monies Not Held On Trust
You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you but will be held in a regularly audited separate client funds account. All monies paid by you to us will be a debt due and payable to the travel service provider in accordance with the payment terms agreed with that travel service provider. Payment will generally be made to the travel service provider before the services to which the money relates are provided, however in some cases, payment will be made to the travel service provider once the services to which the money relates have been provided. In respect of monies paid for flights for an IATA airline, such monies might be held on trust for that IATA airline in accordance with the payment terms agreed with that IATA airline. In the event we still hold the monies, we can only provide you with a refund once we are authorised by the travel service provider to process your refund, subject to that travel service provider’s change or cancellation policy.
Terms & Conditions
These terms and conditions are also available online at https://www.travelencounters. co.nz/terms-conditions/
Acknowledgement You acknowledge that you are 18 years of age or older and that you understand and agree with the above Booking Terms and Conditions and our Privacy Policy.
For more information, freephone 0800 377 479 or visit golfencounters.co.nz
