15 September - 3 October 2025 in conjunction with
Table Mountain
SOUTH AFRICA GOLF TOUR
Surrounded by the Atlantic and Indian Oceans, South Africa contains some of the most breathtaking scenery on earth.
Most widely known as the best place to visit for the big 5 Africa Safari, South Africa has so much more to offer with its amazing beaches, gorgeous weather, fantastic coastal drives, enticing cuisine and accessible national parks.
South Africa is home to some incredible golf courses and is ranked as one of the top 5 golf destinations in the world. There is an abundance of championship level courses amongst the 450 to choose from. The golf courses have been perfectly sculpted to make the most of the stunning natural scenery and as a result every shot is one you will remember.
A trip to South Africa promises to be a truly enriching and unforgettable experience, combining the thrill of golf with the excitment of game drives, the beauty of nature and the richness of culture. Enjoy the journey and all the wonders that South Africa has to offer!
As a PGA Professional, Susan will spend time on the tour helping you with your game, providing tips during or at the end of the tour to work on when you get home.
Join us & Susan and experience the wonders and magnificent golf courses of South Africa.
19 DAYS / 18 NIGHTS | PRICE GUIDE FROM $15,995pp
Our package is thoughtfully curated, providing our guests a hassle-free experience alongside incredible views, stunning golf and unforgettable adventures.
GOLF COURSES TO PLAY
DISCOVER STUNNING GOLF COURSES IN SOUTH AFRICA
South Africa is one of the worlds top 5 golf destinations, with so many stunning courses and fantastic clubs to choose from.
8 rounds of golf on top courses
4 Game Drives at a private game park
Time to explore Cape Town
Wine Tasting in the Stellenbosch region
Fully hosted tour with guide throughout the tour
18 nights 4 Star+ hotel accommodation
Welcome & Farewell Dinners
All tips and gratuities
7 Lunches and 10 Dinners included
Options to extend your tour
Pinnacle Point Golf Club
Atlantic Beach Golf Club
Simola Golf Club
De Zalze Golf Club
Steenberg Golf Club
Fancourt Golf Club - Outeniqua Course
Pezula Golf Club
DAY 1 - ARRIVE IN CAPE TOWN
We arrive at Cape Town International Airport and will be picked up by our guide and taken to The Commodore Hotel at the Waterfront. The remainder of the day is free for you to settle in.
Cape Town is a modern, cosmopolitan port city on South Africa’s southwest coast. Surrounded by nature, the city is on a peninsula beneath the imposing Table Mountain which gives sweeping views of the city and harbour. Cape Town is home to beautiful beaches and award-winning food & wine.
DAY 2 - CAPE TOWN
Today we depart for our tour of Cape Town at 8.30am. We start our tour by travelling along the Atlantic Seaboard via Sea Point, Clifton and Camps Bay, stopping at a Llandudno look-out point before continuing to Hout Bay, a quaint village and fishing harbour with magnificent mountain views and beach.
We then continue on through Chapman’s Peak, one of the world’s most breathtaking coastal drives, to Cape Point and the Good Hope Nature Reserve. The reserve has magnificent fynbos vegetation, birdlife, endemic antelope species and zebra, historic lighthouses and shipwrecks. Cape Point is perceived to be the meeting point of the Atlantic and Indian Oceans.
We will have our welcome dinner at the Gold Restaurant at 6.30pm, which will include a Djembe Drumming performance.
DAY 3 - GOLF DAY - ATLANTIC BEACH
Today we play our first round of golf at the Atlantic Beach Golf Club. We will depart the hotel at 10am ready for a tee off times starting at 11.30am.
Arguably the best golf links in Cape Town, Atlantic Beach Links offers you a 5-star golfing experience, enriched by the most spectacular setting in Cape Town. Designed and maintained by international golf architect Mark Muller, the course offers the most breathtaking, iconic views of the Atlantic Ocean and Table Mountain. The golf course winds its way through undulating dunes, with fairways and greens beautifully accentuated by natural, locally occurring Fynbos.
This evening at 6pm we will have a dinner together at the Sunbird Restaurant on the Atlantic Beach Golf Estate.
Clifton
Table Mountain Reserve
DAY 4 - GOLF DAY - STEENBERG
Today we play a round of golf at the Steenberg Golf Club.
The Peter Matkovich & Hayes designed golf course, consistently named one of the best conditioned courses in South Africa Golf Digest’s Annual Top 100, attracts golfers seeking a premium golfing experience. The 18-hole golf course was designed to make full use of natural features and hazards such as the vineyards, pine forest and gentle waterways.
Dinner is included this evening.
DAY 5 - ROBBEN ISLAND 19 Sept
Today we take the ferry to Robben Island, the notorius prison that once held Nelson Mandela and is now a living museum.
This offers a different perspective on South African history but always proves to be a central talking point for discussions relating to governance- the past and the future of this incredible country.
DAY 6 - STELLENBOSCH
Today we have a free day and transfer to Stellenbosch.
Stellenbosch, the second oldest town in South Africa, is a cultural hub for inspiring art, wine and food. The town is known as ‘The CIty of Oaks’ due to the large number of Oak trees that line the streets planted by its founder. A university town, it is surrounded by the vineyards of the Cape Winelands and the mountainous nature reserves of Jonkershoek and Simonsberg.
Steenberg Golf Club
Robben Island Entrance
Stellenbosch
DAY 7 - GOLF DAY - DE ZALZE
Today we play a round of golf at the De Zalze Golf Club.
De Zalze offers a fine mix of parkland holes, its main defenses being the water features on several of the holes. The oaklined Blaauwklippen River winds its way through the golf estate and comes into play at various intervals. Renowned golf course architect, Peter Matkovich, designed the De Zalze Golf Course, making the most of the stunning setting while placing a premium on accuracy.
Ranked 24th in the latest Golf Digest Top 100 courses, the course is not easy. Water, huge fairway and deep greenbunkers make it difficult for the player, with a spectacular 3rd tee-off situated on an island.
DAY 8 - WINE TASTING
Today we enjoy two wine farm visits with tastings in the Stellenbosch region, followed by a relaxed afternoon.
We firstly visit Ernie Els Wines, named after the South African golf legend, Ernie Els. The winery produce an award-winning range of wines from the world-renowned Helderberg region of Stellenbosch.
Then we travel on to Spier, a winery dedicated to nurturing their land, craft award-winning wines, champion South African art and grow wholesome food. Whilst at Spier, we will enjoy an Alfresco lunch at Spier Gardens.
DAY 9 - GOLF DAY - DE ZALZE
Today we have the opportunity to play a second round of golf at the De Zalze Golf Club.
A common request we get is to have the chance to re-play a course whilst on the tour to make use of all the tips and tricks learnt playing the first round.
With some stunning water features to combat, we feel the De Zalze course is the perfect challenge to better your score from the first round!
De Zalze Golf Club
Spier Wine Farm
De Zalze Golf Club
DAY 10 - HERMANUS
After a lazy morning we load up and make our way to Hermanus, a beautiful seaside town that is a popular whalewatching site, also known for its fine wines, craft beers and gin. Taking the scenic coastal route via Clarence Drive, giving panoramic views of False Bay, the coastline, Table Mountain, and parts of the Cape Peninsula, we stop at the Stony Point Nature Reserve in Betty’s Bay to visit the penguin colony. Home to one of the largest and most successful breeding colonies of the African Penguin in the world, we get the chance to see these wonderful flightless birds up close on the boardwalk through the colony, allowing the public to observe the birds without disturbing their daily activities.
DAY 11 - GONDWANA PRIVATE GAME RESERVE
Today we make our way to Gondwana Private Game Reserve where we will enjoy two nights at the Kwena Lodge.
The 11,000 hectare Game Park offers a distinctive and luxurious malaria-free Safari Holiday destination with free-roaming Big 5 Safari Animals - Lion, Buffalo, Elephant, Rhino and Leopard. Herds of wildlife including Eland, Giraffe, Hippo, Cheetah and Zebra can be seen on the majestic landscape with awe-inspiring views of the Langeberg and Outeniqua Mountain. We will have a game drive this afternoon. Games drives are taken in purpose built Game Vehicles and last at least 3 hrs.
Lunch and Dinner are included at the lodge.
DAY 12 - GONDWANA PRIVATE GAME RESERVE
Today we embark on captivating morning and afternoon Game Drives in open game viewers, led by Gondwana’s skilled field guides dedicated to providing an immersive experience.
The expert guides ensure you have an unforgettable encounter sharing their knowledge and passion for the magnificent reserve, showing its hidden treasures and ensuring optimal opportunities for witnessing the diverse wildlife in its natural habitat.
Breakfast, Lunch and Dinner are included at the lodge.
Gondwana Game Drive
Betty’s Bay
Game Drive
After our final early morning Game Drive, we transfer to Knysna. The day is free for you to explore the town known as the ‘Jewel of the Garden Route’.
Visit the Knysna Forest offering the most beautiful and enjoyable trails, try the famed ‘Knysna Oyster’, animal lovers will not want to miss the Knysna Elephant Park - the first park to house & care for orphaned African Elephants, or wander the daily African Art & Craft Market in Knysna’s Memorial Square.
DAY 14 - GOLF DAY - SIMOLA
Today we play a round of golf at the Simola Golf Course.
The 18-hole, par 72 Championship course meanders along the impressive landscape high atop Simola hill. The magnificence of the site inspired golfing legend Jack Nicklaus to design a masterpiece amidst the rolling hills of the Simola Estate.
Lauded as the greatest golfer in the history of the game, the Golden Bear is also acknowledged as one of the world’s leading golf course designers with more than 200 courses around the globe bearing his famous signature.
Unique to coastal courses, the wind is rarely a factor here, while it has often been said that the incredible views will make it hard to keep your head down.
Tee off times from 10.40am, lunch at Halfway House included.
DAY 15 - GOLF DAY - PEZULA
After a hearty breakfast we enjoy a round of golf at the Pezula Golf Estate.
Located on the Garden Route in the picturesque town of Knysna, Pezula Championship Course is undoubtedly one of the world’s most beautiful 18 holes. With sweeping ocean and lagoon views, a round at Pezula is both a sporting and visual experience.
Covering 254 hectares on the Knysna clifftops, the Pezula Championship Course is designed to include a full range of shots, making it a challenging, rewarding and complete golf experience for players of all levels.
The luxury golf carts with GPS and flyover demos of each hole top off the experience at Pezula.
Simola Golf Course
DAY 16 - GEORGE
This morning we transfer to George and check in at the Fancourt Hotel.
Fancourt is home to some of the world’s most spectacular and rewarding golf courses. There are three Gary Player designer courses, each with its own unique character and allure.
Lunch at Halfway house and dinner at La Cantina, the authentic Italian Restaurant on the Fancourt Estate is included.
The remainder of the day is free to explore the town of George, the heart of the Garden Route or enjoy the facilities at the Fancourt Hotel.
DAY 17 - GOLF DAY - OUTENIQUA
Today we play a round of golf on Fancourt’s Outeniqua Course.
The Outeniqua golf course provides a relaxed and enjoyable golfing experience. While it offers a constantly changing terrain, it presents sufficient challenges to keep golfers engaged. This beautiful course is named after the mountains that paint its backdrop.
Lunch at Halfway house is included.
DAY 18 - GOLF DAY - PINNACLE POINT
Today we have our final round of golf at Pinnacle Point Golf Club. Overlooking the Indian Ocean near Mossel Bay, Pinnacle Point is one of the most unique and scenic golf courses in the world. The Clifftop Fynbos Golf Course inspires the golfer to play this challenging layout with a level of respect due to its dramatic views and breathtaking terrain.
We have a farewell dinner tonight at Henry White’s- a formal dining restaurant, boasting exceptional culinary mastery and outstanding five-star service.
DAY 19
-
HOMEWARD BOUND 03 Oct
Today we depart George and start our journey home via Johannesburg.
Fancourt
George Pinnacle Point Golf Club
PACKAGE DETAILS
The South Africa Golf Tour Includes:
Accommodation:
• 5 nights with breakfast at the 4 Star Commodore Hotel (or similar)
• 4 nights with breakfast at the 4 star De Zalze Lodge (or similar)
• 1 night with breakfast at the 5 star Marine Hotel (or similar)
• 2 nights with breakfast at the 4 star Gondwana Safari Lodge (or similar)
• 3 nights with breakfast at the 5 star Simola Hotel, Country Club & Spa (or similar)
• 3 nights with breakfast at the 5 star Fancourt Hotel
Golf:
• Round of golf playing at Atlantic Beach Golf Club.
• Round of golf playing at Steenberg Golf Club
• Two rounds of golf playing at De Zalze Golf Club
• Round of golf playing at Simola Golf Club
• Round of golf playing at Pezula Golf Club
• Round of golf playing at Fancourt Golf Club- Montagu Course
• Round of golf playing the Pinnacle Point Golf Club
Sightseeing:
* 2 Morning and 2 Afternnoon Game Drives at a private game park
* Visit to Stony Point Nature Reserve in Betty’s Bay
* Wine Tasting in the Stellenbosch region
* Tour of notorious prison on Robben Island, which once held Nelson Mandela
* City tour of Cape Town
Transport:
* Airport Meet & Greet on arrival
* All airport, inter-hotel, golf course and sight seeing activity transfers
* All local tourism taxes & levies
Not included in the tour price
◊ International flights, however we can book these for you. Premium Economy and Business class upgrades available
◊ Visa processing fees or Travel Insurance - it is strongly recommended that you purchase this at the time of booking
◊ Items of a personal nature such as laundry, phone calls etc
◊ Items not described in the itinerary
Western Cape, Cape Town
REGISTRATION FORM
South Africa Golf Tour | 15 September - 3 October 2025
Please complete this booking form and return to Golf Encounters, PO Box 25254, St Heliers, Auckland, 1740 NZ or scan & email to info@golfencounters.co.nz
NB: A photocopy of your passport photo page is required with this form
FLIGHTS
Please quote/book my return air fares to South Africa
Airline & Frequent Flyer Number Golfer 1:
Airline & Frequent Flyer Number Golfer 2/Non-Golfer:
TRAVEL INSURANCE
Travel insurance is absolutely essential and we highly recommend that you make sure you take out appropriate travel insurance at the time of booking. We offer travel insurance through CoverMore and Kiwi Holiday Insurance at competitive rates.
Please provide a travel cover quote for me.
Golfer Non-Golfer
NZ$15,995pp Twin Share NZ$13,995 Twin Share Single supp: NZ$2,995pp
PERSONAL DETAILS
Golfer 1
Name(s) (as per passport)
(courier)
Handicap Golfer 2 Non-Golfer
(as per passport)
address (courier)
Twin Share, King Twin Share, Twin single beds
Own Room, single supplement
PAYMENT OPTIONS
A deposit of $2,500 per person is required when booking.
Note: Full payment is required if booking within 60 days of departure.
Direct Credit Bank Account:12-3209-0116403-16
Ref: [Surname] Particulars: South Africa Golf Tour Code: Travel Encounters
Credit Card (Mastercard or Visa) Please call 0800 377 479 with your card number. Data protection laws means that you must not write your card number here.
(credit card payments subject to a 1.3% surcharge)
Note: All prices are based on payment by direct credit to our Client Funds account. Tour departures are contingent on sufficient numbers participating in each tour. If a tour does not proceed, a full refund will be made.
EMERGENCY CONTACT
Golfer 1
Name Email Phone
Golfer 2/Non-Golfer Name
Email Phone
DECLARATION
Golfer 1
I agree to the booking terms and conditions. Signed
Golfer 2/Non-Golfer
I agree to the booking terms and conditions. Signed
General Tour Information
All standards of golf are catered for, but players should have an official NZGA handicap, or Australian equivalent. Players are to provide their own golf clubs. It is most important that all golf gear (including shoes) must be thoroughly cleaned prior to leaving both New Zealand & Australia as it is highly likely that they will be inspected by both Australian and New Zealand Customs/Biosecurity. Dirty clubs or shoes may incur heavy penalties. Motorised carts will be supplied where specified, with pull buggies provided at other venues. Those players requiring motorised carts on all courses should indicate this on the booking form. Upgrades from pull buggies to motorised carts (where not included) will incur additional charges. In the event of an accident, the driver is responsible for the costs to repair the cart and any property damaged as well as being liable for any personal injury claims. If you wish to book your own airfare, you will be charged a land only price. If your flight times do not coincide with the tour group transfers, you will be required to make your own way to the accommodation at the start of the tour and to the airport at the end of the tour. Sharing - If you are travelling alone, but wish to share a room with someone else, please indicate this on your registration form. We will do everything possible to arrange quad/twin share accommodation in these instances. However if it cannot be arranged, the ‘own room’ supplement will apply. Our tours are contingent on sufficient numbers participating on the tour. If the tour does not go ahead due to lack of numbers, a full refund of your deposit will be made. Bookings are required at least 60 days prior to departure. Late bookings will be considered, but may be subject to surcharge costs.
This brochure
All reasonable care has been taken to ensure the accuracy of this brochure at the time of printing, but services offered, package availability and times may be subject to change from time to time. We will advise you of any changes as soon as we are made aware of them ourselves.
How to book
A deposit per person is required together with a completed registration form and a copy of your passport/s to secure a reservation. The final balance is due 60 days prior to departure and an invoice will be sent to you prior to this date. Some tours require a second deposit payment and details are noted on the tours’ registration form. All prices are based on payment by direct credit to a Client Funds account. Our tours are contingent on sufficient numbers participating on the tour. If a tour does not proceed due to lack of numbers, a full refund of your deposit will be made.
Credit Cards
If you wish to pay by credit card, we accept Visa & MasterCard. Payments made via credit card are subject to a 1.3% surcharge. American Express, Q Card, Q Mastercard & Flight Centre Mastercard cards may also be used – please let us know if you would like to use one of these cards.
Prices All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes, supplier tariff increases and airfare increases.
Taxes & other incidental costs
All airline & airport taxes are included in the tour price (when airfares are included in the package), as are tips for coach drivers, guides etc. Where applicable, tips for caddies or for other personal services received are left to your own discretion. You will be advised as to the expected level of these tips before the trip.
Flexibility
You may wish to consider departing earlier or extending your stay. As a full service bonded travel agency, we are able to assist you with flight itineraries, hotel bookings, car hire etc. If you choose not to take advantage of the flights quoted as part of the tour package, please be aware that you will be responsible for your travel to and from the tour start and finish points. Flights will be subject to availability and any applicable surcharges at the time of booking.
Travel insurance
Travel Insurance is absolutely essential and you should arrange this at the time of booking. Your insurance protection should include cover for cancellation, medical and repatriation expenses, personal injury and accident, death, loss of personal baggage and money, plus personal liability insurance. Insurance cover offered by credit card companies or reciprocal medical cover agreements are often not comprehensive. You must carry details of your Insurer with you, including contact details, in case of emergency. We offer travel insurance through CoverMore and Kiwi Holiday Insurance at competitive rates – please let us know if we can help you with this.
Travel Advice
We recommend that you contact the Ministry of Foreign Affairs and Trade or visit their website at www.safetravel.govt.nz for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with SafeTravel, so that you may be more easily contacted in an emergency.
Health It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.
Documentation Travel Documents will be distributed approximately 20 days prior to departure date. Golf Encounters cannot accept responsibility for any documents or airline tickets which are subsequently altered without our consent or authorisation. Travel documents include, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including, without limitation, being non-refundable, non-changeable and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. All airline tickets must be used in segment order and cannot be used out of sequence, otherwise your onward flights may be cancelled. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.
Visas / Passports
All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. A number of countries now require you to complete an online e-visa prior to travelling. Please contact us if you require help regarding visas. It is your responsibility to ensure you have the correct documentation allowing you to travel to the destinations you are going to.
Cancellations
If the tour does not proceed due to lack of numbers, deposits will be refunded in full. Prior to flight ticketing and confirmation of tour, refunds of deposits will be made in full. Once tours are confirmed to run, deposits become non-refundable. After flight ticketing and up to 60 days before departure, loss of deposit; Under 60 dayscommencement of tour, no refund. We strongly recommend that you take out travel insurance at the time of booking in case of sickness or other problem that might prevent you travelling, as well as giving you peace of mind whilst you are traveling.
Whilst your booking is paid in NZ Dollars, some of your booking may be booked and purchased in other currencies. If your booking is cancelled or amended, even in the event a full refund may be due, it may be impacted by currency changes and/or fluctuating buy/sell rates.
Our Change and Cancellation Service Fees
Subject to your refund and remedy rights under the Consumer Guarantees Act, a service fee will apply in the event that you need to change or cancel your booking, regardless of whether your booking was made in person, over the phone or by email.
This service fee is to cover our reasonable costs for our professional services and is in addition to any third party supplier change and cancellation fees that may apply. Service fees may range from $50-250 per person, depending upon the tour and the complexities of the situation.
Supplier Change and Cancellation Fees
Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Supplier fees may also apply where a booking is changed and /or when tickets or documents are re-issued.
Where we incur any liability for a supplier cancellation fee for any booking which you change or cancel, you agree to indemnify us for the amount of that fee. Where you seek a refund for a cancelled booking for which payment has been made to the supplier, we will not provide a refund to you until we receive the funds from that supplier.
Deposit and Final Payment
You will be required to pay a deposit or deposits when booking. We advise you of how much that will be. Subject to the cancellation schedule listed above, all deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Consumer Guarantees Act). Final payment is required no later than 60 days prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking. Cheques are no longer accepted as a valid form of payment now that the New Zealand banks have stopped issuing them.
Governing Law
If any dispute arises in relation to the agreement between you and us as constituted by these terms and conditions or otherwise, the laws of New Zealand will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New Zealand and waive any right that you may have to object to an action being brought in those courts.
Agency
We act as an agent for, and sell various travel related products as an agent on behalf of, numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Any services we provide to you are collateral to that agency relationship. Our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We exercise care in the selection of reputable service providers, but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. We can provide you with copies of the relevant service provider terms and conditions on request. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any travel service provider is unable to provide the services for which you have contracted, your rights are against that provider and not against us.
Liability
To the extent permitted by law, neither Flight Centre (NZ) Limited nor any of its related bodies corporate, directors, employees, brokers (including Travel Managers Group brokers) or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Our liability will also be limited to the extent that any relevant international conventions, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Consumer Guarantees Act). This liability clause is subject to your rights under the Consumer Guarantees Act and nothing in these terms and conditions is intended to limit any rights you may have under the Consumer Guarantees Act or the Fair Trading Act.
Privacy Policy
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Monies Not Held On Trust
You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you but will be held in a regularly audited separate client funds account. All monies paid by you to us will be a debt due and payable to the travel service provider in accordance with the payment terms agreed with that travel service provider. Payment will generally be made to the travel service provider before the services to which the money relates are provided, however in some cases, payment will be made to the travel service provider once the services to which the money relates have been provided. In respect of monies paid for flights for an IATA airline, such monies might be held on trust for that IATA airline in accordance with the payment terms agreed with that IATA airline. In the event we still hold the monies, we can only provide you with a refund once we are authorised by the travel service provider to process your refund, subject to that travel service provider’s change or cancellation policy.
Terms & Conditions
These terms and conditions are also available online at https://www.travelencounters. co.nz/terms-conditions/
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