CONTENTS
Features CATERING
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NEW FOCUS, SAME HIGH QUALITY With its recent foray into the larger food service market, Bangkok Air Catering has its sights set on satisfying the unique needs of customers and passengers around the world A PASSION FOR FOOD FASHION Global air services provider dnata is set to uplift 120 million meals this year. Senior Vice President Robin Padgett reveals the secrets of its inflight success COMMITTED TO QUALITY Vietnam Airlines Caterers is an Asia-Pacific success story 25 years in the making. PAX investigated where the company came from and what’s ahead for its ambitious team
20 TECH TAKES THE STAGE
In addition to a double-digit increase in daily production, the new addition to the SATS catering complex in Singapore is outfitted with technological efficiencies developed through collaboration and innovation
INDUSTRY Q&A
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18 Asia-Pacific Issue
JUNE 2019 • WWW.PAX-INTL.COM
Asia’s airlines and its suppliers are ready to welcome the world
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ON THE COVER
Learn about the latest Asian flavors correspondent Jeremy Clark discovered during his recent trips to Thailand and Vietnam.
Departments EDITOR’S NOTE
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NEWS
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4 JUNE 2019
TRENDS REPORT A NEW ASIAN AWAKENING Jeremy Clark, Pax International’s Asia Correspondent, reports on the latest food trends from Thailand and Vietnam
AIRLINE PROFILE
New s and analy sis for the passenger ser vices executive
East meets West
WHAT DOES THE FUTURE HOLD FOR THE AIRLINE CATERING ASSOCIATION? The new organization is into its second year, and according to Managing Director Fabio Gamba it shows no signs of slowing down
WONDERS OF THE SKY Award-winning carrier Japan Airlines proudly showcases meticulous attention to detail in all areas of the cabin experience
EVENTS
24 OUR READERS HAVE SPOKEN
Airlines, caterers and suppliers were honored in Hamburg this April at the 2019 PAX International Readership Awards. Join us in celebrating our winners!
28 A FIRST FOR APOT
This year’s 2019 APOT forum is being held in Shanghai – a new venue for the ambitious industry organization – and promises to deliver plenty of networking opportunities and thought-provoking discussions about the future of the region