Global Launch FY24 Annual Report

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As leaders in international training and English language education, we aim to expand ASU's global impact and enhance learners' success through innovative academic and skills development programs, reaching any learner anywhere.

A top English learning program, reaching any learner anywhere.

Since 1974, Global Launch has provided learners with rich in-person, online and blended programs to foster language learning from anywhere in the world. All Global Launch educators have at least a master’s degree and have taught English throughout the globe, providing Global Launch students with the unique care and attention they need to succeed.

We expand ASU degree access to international students who need academic skills or English language proficiency.

In our English language program, both on campus and online, and our Pathways program, Global Launch teaches the skills necessary to achieve success at the university level. In fact, students who study English at Global Launch earn a higher GPA than other first-time ASU international students.

We improve ASU instruction through training of international teaching assistants.

The ITA program (International Teaching Assistants) serves Arizona State University (ASU) academic departments that employ international students as teaching assistants, and ASU international graduate students who want to become teaching assistants. The program provides testing services, teacher training, and language support services.

We are transforming how English is taught around the world. Global Launch’s Teach English Now! certification program provides 150-hours of instruction following our cutting-edge curriculum which is innovative and practical, helping tens of thousands enter the teaching profession or refresh their skills. We also train teachers globally through the sponsorship of the U.S. Department of State. We are developing faculty at international institutions to teach their subjects in English.

We develop a highly qualified workforce through industryspecific language training.

Global Launch provides customized workforce development at scale in face-toface, online or blended models. Current industries include transportation, aviation, semiconductor, healthcare and journalism.

By the Numbers

Global Launch Enrollment and Revenue

ASU Impact

Marketing ROI

Global Educators

Infrastructure

Global Launch Enrollment and Revenue

Global Launch’s dedication to innovation and excellence expands access to high-quality education worldwide. Through online and on-campus programs, Global Launch empowers learners to improve their English skills and achieve academic and professional goals. Programs like Earned Pathways further our commitment to helping international students progress toward a degree and earn admission to ASU.

$5.3M $1.1M

Global Launch program revenue

Global Launch grant funding

ASU Impact

Global Launch made significant strides in international education, impacting thousands globally. Key initiatives included the Association of Southeast Asian Nations (ASEAN) Teacher Training Program, English as Medium of Instruction training for Taiwanese professors and the English for the Semiconductor Industry course, which reached over 10,000 students in Mexico. We assessed and prepared MENA students for prestigious scholarships and supported Afghan refugees in Arizona through English programs. Additionally, we hosted the ASU Summer Experience for student entrepreneurs for the third year in a row and continued our internship partnership with Hiroshima University.

Total contributions to ASU in FY24

$19.2M

Total revenue from undergraduate and graduate degree-seeking enrollments

788 698 + = 90

Degree-seeking Global Launch alumni at ASU English Language Program Pathways Total FY24 enrollments

Total Global Launch contributions to ASU in the last 10 years

$488.2M $100M $387.2M

Total revenue generated for ASU in the past 10 years Tuition from Global Launch alumni Cash and grant revenue

Marketing ROI

Our marketing efforts in FY24, with the support of new team members and new communication channels, significantly expanded the reach of ASU brand and marketing. By leveraging a new blog alongside organic and paid social media campaigns, we tapped into new markets such as Uzbekistan, Indonesia, and Montenegro. This strategy generated 10,547 leads with a 14.49% conversion rate, resulting in $1.5M in returns. Our social media reach expanded to 1.47 million, with 45k total followers, while our website saw 184,271 users, marking a 57.3% increase year over year.

$1,552,596 $1,096,801 54 Total revenue* Total return on marketing efforts Countries targeted

*Total revenue does not include agent channel or sponsor contribution.

10,547 1,528

Leads generated

Leads converted

Global Educators

35 Languages spoken

759+ Cumulative years of teaching experience

Instructional professionals 38

48 Countries lived and taught

Infrastructure

Technological Advancement

Significant enhancements were made to our class scheduling tool to support our diverse programs, in addition to implementing several new system automations aimed at improving the accuracy and quality of data sharing across ASU systems.

Strategic Focus on Excellence

Our dedication to process innovation, employee efficiency and the enrichment of the student experience through the community portal persists. We remain committed to upholding data integrity across all systems and business processes it supports, ensuring excellence in our operations.

100+ CRM integrations and projects completed

Misty Williams Associate Director, HR & Salesforce Operations
Yuko Asano Salesforce Administrator
Emily McGeary Data Analyst
Salesforce Team

02

Excellence in English Language Teaching

In the past year, Global Launch has made significant efforts to amplify English language education and professional development. We received the Taiwan Partnership Incentive Grant, enabling a collaborative research project with National Sun Yat-sen University. Our educators presented at prestigious conferences like American Association forApplied Linguistics (AAAL) and TESOL, shared groundbreaking research and explored innovative teaching methods. We advanced Virtual Reality (VR) research, launched hybrid training programs for educators in Turkey, Myanmar, and Southeast Asia and secured the ASU ChatGPT Enterprise award to streamline grant writing. Collaborations with the U.S. Department of State further extended our global impact.

English Education for All Grants and Research

Global Teacher Training Initiatives

Taiwan Partner Initiative Grant Grants and Research

Global Launch was awarded the Taiwan Partnership Incentive Grant. Through this grant, Global Launch will partner with National Sun Yatsen University (NSYSU) to conduct an action research project with the goals of enhancing their existing English as a Medium of Instruction (EMI) professional development program and further building the

university’s capacity to fulfill the vision of Taiwan’s Bilingual 2030 policy. During the fall semester of 2024, Global Launch educators Alissa Nostas and Vincent Lauter, along with colleagues from NSYSU, will conduct a detailed online and in-person needs analysis to evaluate NSYSU’s regional EMI professional development program. Based on the

results of the needs analysis, Global Launch and NSYSU will work together to develop and implement customized program interventions. Global Launch educators will also collaborate with NSYSU faculty and administrators to write and publish a joint paper, discussing the results of the action research project.

“The strategies I learned, including studentcentered teaching, active learning, ICQ, CCQ, pair sharing, and snowball discussion, have been transformative for my EMI skills and attitude. Your team's expertise and dedication created a supportive and engaging environment that has benefited my professional development.”

View Story Taiwanese educators sharpen teaching in English skills during visit to ASU

Thought Leadership

American Association for Applied Linguistics

“Just Find Another Doctor”: A Reflexive Thematic Analysis of Autism Parents Facebook Group

AAAL is a great opportunity to engage with academia as an ASU student and scholar. I presented my dissertation on multilingualism and Autism last year, and this year, I presented a thematic analysis of an Autism parent support group. It was wonderful to meet other linguists who have similar interests in Autism. Most importantly, some of my audience were parents/caregivers who asked meaningful questions and shared valuable experiences!”

TESOL Conference

• Fostering a Culture of Feedback Among Colleagues: A Context-Specific Model

• Exploring Transnationality as a Critical Dimension of Language Teacher Identity: Insights From an Inquiry Group

The AAAL conference and TESOL International Convention gave us opportunities to network with professionals in the field and present our teaching and research.”

• Considering Cultural Influences in Online Course Design and Delivery

• Using AI Tools to Teach Paraphrasing in ESL Classrooms

Attending the TESOL International Convention gave us the opportunity to connect with staff and participants in the OPEN Program sponsored by the U.S. Department of State. We heard from participants first-hand about how their enrollment in ASU-created and facilitated courses has positively impacted their careers.”

Asri Nurul Qodri
Alissa Nostas + colleagues from the American University of Cairo
Kaitlin Decker and Dilafruz Vosieva
Asri Nurul Qodri
Alissa Nostas Senior Global Educator

Learning language with AI, virtual reality

Emilia Gracia leads a virtual reality lab for ASU Global Launch students to explore English

Gracia recently conducted groundbreaking VR research that has the potential to revolutionize language education and empower international students. Her research focuses on the innovative use of virtual reality in teaching secondlanguage pragmatics. Her motivation behind this research was multifaceted. She observed that international students at ASU Global Launch often grapple with selfconsciousness when it comes to speaking with domestic students in culturally and linguistically appropriate ways. These students need a safe space to practice English and refine their spoken English skills without the fear of negative social consequences.

Gracia’s solution was to leverage the immersive capabilities of VR in a virtual reality lab. This approach allows them to experience the intricacies of social interactions integral to life at an American university like ASU.

I am grateful to have had the opportunity to conduct my dissertation research by hosting VR lab sessions for our students to learn second-language pragmatics in an immersive environment, and I am optimistic about (ASU) Global Launch integrating this technology into our classes in the future and at scale.”

View Story
Learning language with AI, virtual reality

English Education for All

Global Launch’s educational outreach extends beyond the classroom to include a variety of educational experiences for individuals across the globe. Through demo English lessons, webinars, presentations, and more, over 2,525 had access to free and open learning opportunities.

Global Teacher Training Initiatives

Quick Launch for Teachers

Quick Launch group English and faculty training programming provided hybrid course delivery to faculty in Turkey and Myanmar. Both higher education and K-12 educators came together in 3 hours of synchronous classes each

week. Global Launch continued to work with SEV, Health and Education Foundation in Turkey, while also expanding this offering to DEK, Darüşşafaka School in Turkey, and to Mon National College, in Myanmar. Teacher

training courses guided participants through principles in integrated English and content instruction. Participants refined their English skills and built confidence in using English with colleagues and in their own English-medium classes.

ASU-ChatGPT Enterprise award

Global Launch was awarded the ASU ChatGPT Enterprise award. Global Launch is developing a custom GPT to assist in writing proposals for grants that fund program and course development projects related to English language education and professional development for international teachers. While Global Launch is often recognized for its superior quality of grant proposals, the

writing and revision of proposals is a time-consuming process. The project and GPT created will save time and serve as a model for other departments in the university to assist in their grant writing processes. Additionally, the project will increase impact by building the capacity of international educators and students who would benefit from the grants awarded.

ASEAN Teacher Training Program

The three-week Teaching Media and Information Literacy for EAP Exchange was sponsored by the U.S. Department of State, administered by FHI 360, and hosted by Global Launch during October of 2023. 25 professors and administrators from eight different Southeast Asian nations participated in the program and had the opportunity to attend workshops on developing their students’ media and information literacy, observe classes at ASU and at a local high school and community college, visit on-campus sites like Dreamscape Learn, and participate in cultural activities, including a tour of Phoenix and the Grand Canyon. The impact of the program has been far-reaching with program participants providing workshops and conferences, as well as impacting educational policy, for example, at the national level in Vietnam.

Department of State

English for Media Literacy across Turkey for the Regional English Language Office (RELO)

• Developed, implemented, promoted in-person courses to support English for Media Literacy as a 21st Century Skill MOOC in Turkey

• Public diplomacy mission to counter disinformation from Russia, China and Iran

Teaching for English for Tourism Certificate in El Salvador (virtual assignment)

• Created 15-hour online Teaching English for Tourism course and delivered three 2-hour online workshops

• Contributed to ongoing growth and development in English language education for tourism in El Salvador

Partnerships and Programs

Global Launch partners with universities, businesses and government agencies to provide courses and programs for faculty, employees, government officials and groups seeking English, academic or professional development.

Our Partners Programs and Initiatives

Programs and Initiatives

Launch of English for Healthcare

This year, Global Launch introduced “English for Healthcare,” an asynchronous course consisting of six modules. Learners can progress at their own pace, focusing on healthcare topics such as symptoms, vitals, medical

facilities, equipment and patient discharge. The course emphasizes practical application, allowing learners to use vocabulary and language structures in real-world healthcare scenarios while improving their English

pronunciation. By the end of the course, participants will be proficient in identifying and using key healthcare terms and language structures in both written and spoken communication.

Kuwaiti Fire Force Officers

Out of 300 Fire Force officers from Kuwait, 81 were selected to study in the United States. Among them, four individuals with 12 years of work experience were admitted into the Global Launch Campus Immersion program at the start of Spring B 2024 session.

They appreciate this program because it improves their English language skills and provides academic preparation for their next steps in college. These students are granted a five-year study period in the U.S. Following their time at Global Launch, they will attend Mesa Community College for two years to study fire science before transitioning to Eastern Kentucky University to complete their academic journey.

Chicanos Por La Causa

Refugees from the Afghan community in Arizona enrolled in three English language programs: Campus Immersion, Online Immersion, and Quick Launch. These courses were designed to help them develop foundational English, technology, and life skills for both work and study. They engaged in daily and weekly live classes, cultural activities, tutoring sessions, and more. Access to these programs was made possible through a partnership with Chicanos Por La Causa.

EducationUSA Ukraine

Participants from and living in Ukraine joined self-supported English courses to build English and academic skills, ahead of university degree programs. The courses included weekly live office hours and self-study learning modules, requiring participants to critically analyze and apply the concepts they learned.

ASU Summer Experience

Global Launch hosted the third ASU Summer ExperienceSustainable and Innovative Solutions, annual program with a final competition for student entrepreneurs from ASU’s global partner universities. Five finalist teams presented their projects on the final day of the program, competing for a $5,000 grand prize to advance their research. The winning project, by María Alejandra Mendoza Camberos

from Universidad Autónoma de Guadalajara (UAG) in Mexico, focuses on creating sustainable, protein-rich feed for livestock from industrialized mango waste. Mendoza Camberos, who started the project during the pandemic, aims to reduce pollution and expenses for companies while rethinking how the world views industrial food by-products, driven by her personal connection to mangoes.

Saudi Arabia Royal Air Force Students

8-11 Saudi Arabia Royal Air Force students have joined the Global Launch Campus Immersion program for the Fall B to Spring B 2024 sessions to improve their English language skills. Coming from various regions of the country,

they earned their spots through exemplary grades and high exam scores. Upon completing the program, they plan to return home equipped with proficient English skills, recognizing their significance in their professional endeavors.

The Cintana Education Global Competition was created to align with ASU’s charter, which emphasizes inclusivity, research that benefits communities, and the belief that every student can make a difference.”

They enjoy the Global Launch program due to its excellent learning environment for English language acquisition, and they appreciate the supportive community it offers.

Launch of English for the Semiconductor Industry

Designed by ASU’s Global Launch team, the course covers seven key areas, including semiconductor design, manufacturing and safety. Global Launch assembled subject matter experts, English language teachers and an instructional designer to create a comprehensive curriculum. This initiative is part of a broader effort to bolster North America’s

competitiveness in this high-tech sector. The course, a product of a 2022 memorandum of understanding between ASU and the Mexican Embassy, aims to increase the specialized workforce needed for the semiconductor industry. As of June 2024, this course has been accessed by over 10,000 students in Mexico.

Tomorrow’s Leaders

In partnership with FHI 360, in a program funded by a U.S. Department of State grant, Global Launch was the exclusive provider of assessment of English language proficiency for thousands of students in the MENA region to apply for prestigious scholarships to higher education institutions. In

addition, Global Launch provided an eight-week online English language and academic skills readiness program for 17 Tomorrow’s Leaders students, from 8 countries, across the MENA region. The program consisted of two advanced-level courses, with daily live-stream class meetings, collaborative

tasks and cultural activities. Students refined their English and academic skills in preparation for American university degree programs and classes. The program will continue for the academic year 2024-2025.

Watch this video on Global Launch’s YouTube channel!

Kyoto Sangyo Business English program

Global Launch’s custom business English program for visiting KyotoSangyo students is designed to provide the participants with a variety of immersive English Language experiences related to business and entrepreneurship. The program includes visiting local businesses to interview the manager or owner and attending lectures provided by local business professionals. Supporting these activities are

two course components that focus on the development of the participants’ communicative abilities in English and understanding of business related vocabulary. The Business English course component includes content related to marketing, advertisement, branding, product development and display and entrepreneurship. For the Sustainability in Business course component, students read and

discuss case studies, identify sustainable practices for business, and learn about the UN’s Sustainable Development Goals (SDG’s) and how they relate to business practices and development. In addition, the participants are provided housing in home-stay situations ensuring they are in a very immersive English speaking environment for the duration of the program.

Global Launch partners with ministries of education, universities and businesses worldwide to create custom programs that meet specific goals, such as English language learning, study abroad and professional development. We also offer tailored teacher training programs for educators from various countries, integrating communication skills and American culture. Learn more at globallaunch.asu.edu/partners.

Student Experience

Global Launch continued to bring excellence to the student experience through immersive learning and cultural exchange. In this section, we share the personal journeys of our students, showcasing the program’s impact on their academic achievements, language proficiency and cultural understanding. From campus immersion to online courses, these stories highlight how Global Launch has been instrumental in shaping the futures of students from around the world.

Meet Our Students

Student Success Spotlight

Meet Our Students

Abdullah Alduhaeman Saudi Arabia, Campus Immersion

“The diversity of people on campus is remarkable, with various cultures and backgrounds represented. It’s fascinating to observe the different ways in which people interact and communicate with one another. Additionally, the campus is expansive, boasting a beautiful and well-maintained environment perfect for studying or simply enjoying the outdoors.”

Julian Pedroza Colombia, Campus Immersion

“ASU has a state of the art infrastructure to support students with their interests. Once I started studying the Global Launch I was nervous about how would be the admission process to Thunderbird. However, ASU provided me with the resources I needed to clearly identify the next steps among the process and also offers different financial opportunities such as scholarships and students loans.”

Katarina Scepanovic

Montenegro, ASU Summer Experience (Cintana)

I have met more than 20 people from more than eight countries around the world [...] that is the most important part of this summer experience that I appreciate for myself and my future career.”

Mariana Silva

Brazil, Campus Immersion

The program encourages creative English learning with collaborative activities that help students gain confidence to speak and understand in just a few weeks. Global Launch’s contributions to my process of restarting my career goes far beyond learning a second language.”

Ahmed Alghamdi

Saudi Arabia, Online Immersion

One day, while I was looking for an online course I found out about Global Launch’s online courses. I was over Jupiter when I discovered the courses (I believe over the moon was not enough to explain my feelings). No matter how much I talk or what kind of beautiful words I use, I just can’t fully explain how thankful I am to Global Launch and to teachers.”

Tongye Wu

China, ASU-USA Pathways

The Pathways program familiarized me with the American classroom environment. As a result, upon transitioning to ASU classes, I didn’t feel overwhelmed or stressed.”

Student Success Spotlight

Meet Rena Ishiguro

Japan, Group and Custom Program

Since 2013, Global Launch has partnered with J.F. Oberlin University to offer a specialized English language program for students pursuing careers in airline hospitality and tourism. This program includes tailored electives, intensive language classes and internships at Sky Harbor International Airport, providing students with practical skills, cultural awareness and valuable industry connections. Through 25 hours of volunteer work and 20 hours of community service, students not only improve their language proficiency but also gain handson experience crucial for their future careers.

A success story from this program is Rena Ishiguro, a 2022 alumna. Her time at Global Launch improved her English skills and multicultural understanding, leading to meaningful friendships and professional growth. Now a senior at J.F. Oberlin, she recently received a job offer from Japan Airlines–one of the top ten airlines in the world–demonstrating the program’s effectiveness in preparing students for real-world opportunities in the aviation industry.

“It was my first time abroad, so everything was new to me. Studying at ASU definitely helped and strengthened me a lot, because my English improved, and I made such amazing friends abroad. I am not afraid to talk to people of other nationalities now. I really appreciate all the people involved.”

Click here to read more!

View Story
Global Launch helps students learn English for a career in airline hospitality and tourism

Meet Mohammed Alshahrani

Saudi Arabia, Campus Immersion

When Mohammed arrived in the U.S. from Saudi Arabia in 2016, Global Launch at Arizona State University (ASU) became the cornerstone of his academic journey. The program not only helped him master English but also built his confidence, enabling him to overcome cultural challenges and prepare for the demands of university life. The Campus Immersion program was particularly transformative, teaching him essential academic skills like research writing and presentations, which laid the foundation for his success as a graduate student at ASU.

Now as a PhD student, Mohammed credits Global Launch for its crucial role in his academic and personal growth. The program is especially beneficial for Saudi students, helping them meet ASU’s language requirements and increasing their chances of admission and scholarships. Mohammed’s journey from a new arrival to a PhD candidate underscores the lasting impact of Global Launch, making it an invaluable gateway for international students aiming for higher education in the U.S.

Global Launch not only improved my language skills but also gave me the confidence to pursue my dreams. My journey from a new arrival in 2016 to a PhD student at ASU is a testament to its impact. The skills and confidence I acquired from the Campus Immersion program at Global Launch continue to serve me in advanced research, presentations, and teaching. For any international student, I highly recommend Global Launch. It is a gateway to academic success and personal growth.”

View Story From Global Launch to PhD: A Saudi Student’s Journey

A special thanks to the Global Launch team

Alissa Nostas Senior Global Educator
Andrea Haraway Assistant Director
Braedon Cindric Global Educator
Chris Bragg Senior Immigration Advisor
Dianna Lippincott Director
Angelene Capello Business Operations Manager
Brian Eick Global Educator
Christine Dick Senior Global Educator
Emilia Gracia Senior Global Educator
April Minerich Senior Global Educator
Chayada Pearson Global Educator
Christine Hahn Associate Global Educator
Dilafruz Vosieva Program Manager
Asri Nurul Qodri Associate Global Educator
Chloé Martin-Bonneville Marketing and Communications Manager
Claire McLaughlin Senior Global Educator
Dwayne Crites Associate Global Educator
Allison Robinson Senior Global Educator
Amie Diza Scheduling and Academic Support Specialist
Anastasiia Lysenko Program Coordinator
Emily McGeary Data Analyst
Erin McCloskey Senior Program Coordinator
Erin Tamayo Global Educator
Angela Smith Business Operations Manager
Dana Marlowe Business Operations Specialist
Jessica Cinco Senior Global Educator
John Deal Associate Director
Joseph Axel Senior Global Educator
Iryna Kovalenko Student Services Manager
Haylee Jimeno Digital Innovation Coordinator
Kaitlin Decker Senior Global Educator
Linda Hill Senior Program Coordinator
Kristen Cox Global Educator
Linda Waldenberger Senior Global Educator
Matthew Williams Admissions Specialist
Kristin Margalit Senior Global Educator
Malina Torres Associate Global Educator
Melanie Sprout Global Educator
Laura Gilbert Marketing and Communications Specialist
Mark Degaytan Senior Global Educator
Misty Williams Associate Director, HR & Salesforce Operations
Olena Tanchyk Associate Global Educator
Paul Argodale Associate Global Educator
Rachel Bricker Program Manager, Educational Services
Rebecca Ekenes Global Educator
Omar Boukella Associate Global Educator
Ruth Guido Business Operations Specialist
Samantha Welsh Senior Global Educator
Samuel McClernon Associate Global Educator
Racine Merritt Program Coordinator
Sarah Jarboe Senior Global Educator Scott Welsh Senior Global Educator
Shoshanna Starzynski Assistant Director
Tracy Williams Digital Marketing Specialist
Sharlie Graham Senior Global Educator
Yuko Asano Salesforce Administrator
Michele Nobles Assistant Director Business Services
Vincent Lauter Senior Global Educator
Wanda Huber Associate Global Educator

Student Workers

Aanchal Paryani

Email and Web Marketing Assistant

Aashna Ramani

Activities Assistant

Abhijeet Sunil Dixit Education Specialist

Ahmed Kashgari Activities Assistant

Akshara Sharma Social Media Assistant

Alexandra Arce Cardona Activities Assistant

Alexis DeStefano Grader

Alicia Maynard Activities Assistant

Alissa Lopez Social Media Assistant

Alyssa Tappendorf Activities Assistant

Ana Meza Garcia Customer Service Assistant

Ana Rodriguez Spanish Sales and Marketing Assistant

Angela Lopez Education Specialist

Anisha Das

Email and Web Marketing Assistant

Archisha Pamecha Marketing Graphic Designer

Benyamin Raja Education Specialist

Biaz Nabila Grader

Caroline Rausch Grader

Cheyenne Horne

Digital Innovation Assitant

Chunwei Lu

International Success Coach

Daksh Diyora Business Office Assistant

Dalia Anaee Activities Assistant

Daniiar Mazhitov Customer Service Assistant

Erica Jiang Grader

Evan Johnston Activities Assistant

Faisal Ali Khan International Student Success Coach

Faisal Basfar Activities Assistant

Faris Alshathry

Arabic Sales and Marketing Assistant

Harrison Lisk Activities Assistant

Hui Fang Hou Activities Assistant

Isabel Haraway Graphic Designer

Isabel Iskander Business Office Assistant

Jaanki Thakrar Activities Assistant

Jason Bartolomeo Chinese Sales and Marketing Assistant

Jessica Lara Grader

Joseph Thazhumpal Activities Assistant

Kevin Alves Bernardes Activities Assistant

Khalid Al-Azri

Arabic Sales and Marketing Assistant

Komfort Akyempon Grader

Lindsey Leggett Education Specialist

Luna Gonzalez Customer Service Assistant

Maiya Siford Data Entry Assistant

Mame Asta Walo Fall Customer Service Assistant

Marcella Namoe Activities Assistant

Matthew Madden Activities Assistant

Mehriban Aghagulova Activities Assistant

Mercy Osei Education Specialist

Mickey Goldner Activities Assistant

Mohammed Alshahrani Grader

Mohammed Ibrahim Education Specialist

Morris Lu International Success Coach

Muxin Zhao Customer Service Assistant

Nassar Alnassar Business Office Assistant

Nawaf Albalawi Customer Service Assistant

Nhi Le Education Specialist

Nicole Spreitzer Activities Assistant

Nyawir Kuec Customer Service Assistant

Patrick Schneider Activities Assistant

Priyanshi Kishor Activities Assistant

Pulekar Praktan Activities Assistant

Purbahna Khaund Customer Service Assistant

Qianhui Feng International Student Success Coach

Quan Nguyen Activities Assistant

Raja Shayan Education Specialist

Rawan Alnaijar Education Specialist

Richard Betz Curriculum Development Assistant

Rose Pinette Activities Assistant

Saleh Alkredes International Success Coach

Saliha Madady Program Assistant

Seungmin Kang International Success Coach

Shania Lee International Success Coach

Shari-Lee Perrin Grader

Shreyanshi Vadhvana Curriculum Development Assistant

Shu-Min Chang Education Specialist

Shubham Shah

Email and Web Marketing Assistant

Sihan Yan Customer Service Assistant

Sneha Veedu

Email and Web Marketing Assistant

Susana Aguilar Torres Activities Assistant

Tanisha Kumar Curriculum Development Assistant

Therese Fagre Spanish Sales and Marketing Assistant

Tomohiro Yo Customer Service Assistant

Utkarsh Madaan Business Office Assistant

Utkarsh Kasar N/A

Vaishnavi Aswale Grader

Varshini Muniswaran Grader

Venkat Sai Maduri Ramesh Education Specialist

Vishnu Vardhana Reddy Devi Reddy Grader

Wei Rhu Ng Social Media Marketing Assistant

Xiaolin Xu Chinese Sales and Marketing Assistant

Yoshita Gade Graphic Designer

Zainab Al Nasr Event Office Assistant

Zeqian Han Activities Assistant

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