Benchmarking and best practices

Benchmarking and best practices Bettina Tang Tang People Mobility

Benchmarking Total support need met?

Partners Quality: 5.8

Not met 38%

(HR) Managers Quality: 6.2 Met 62% Not met 43%

Met 57%

Participants: 580 partners/100 Managers, 2011 Survey Quality: 1 = very poor, 10 = very good Managers: Mix of HR Mangers, Mobility responsible, Expat managers, Service Providers Copyright Global Connection

Benchmarking Critical moments Considered not to go, or to end prematurely => P 36% (M 28%) Pre-departure P : 41% M : 58%

1st half posting P : 48% M : 53%

2nd half posting P : 20% M : 10%

Company example: Total => 41% (38%) Pre-departure P : 78% M : 67%

1st half posting P : 22% M : 56%

2nd half posting P : 0% M : 11%

Source: Impact survey 2011. P = Partners, M = Managers Copyright Global Connection

Key points - communication - Awareness - Understanding the benefit - Early involvement / Pre-decision - Direct involvement - Assessment of mobility readiness - Realistic needs assessment - Follow-up during repatriation + next steps

Copyright Global Connection

Key points - networking Local, Internal Company

Sport, Clubs

SPOUSE

Work (paid/unpaid)

Copyright Global Connection

Local, External (e.g. GC)

Key points – cost allocation Location with major expat population

Hub

HQ

Copyright Global Connection