Gateshead Health Weekly - 11 March

#GatesheadHealth

Staff Survey: the 2023 results are in

Highlights

Director update from Gavin Evans, Managing Director of QE Facilities– page 2

Team of the week, the digital team and chief matrons – page 2

Staff survey – the results are in – page 3

New cohort of certified leaderspage 4

Health Roster down time –page 5

Medical staffing lead secondment – page 6

Metro closures in March and April – page 6

• Facebook live on Tuesday 19 March at 5.30pm focusing on the recent staff survey results.

#GatesheadHealth – Weekly Newsletter

Director update

Having successfully completed my Trust induction and first five days, I wanted to take the opportunity to say thank you to all those people I’ve met so far for how welcoming they’ve been, and to those who have kindly pointed me in the right direction when finding me wandering lost on the corridors of the hospital.

With my first day coinciding with the launch event for the Community Diagnostic Centre, being constructed at the Metrocentre, it was amazing to see how far the project, managed by the QE Facilities Capital Project Management Team, had come in only a couple of weeks giving some idea of the scale of the facility scheduled to open in Autumn of this year.

Closer to home it was great to spend some time with the QE Facilities Senior Management Team at our fantastic Spire House Logistics and Training Hub being shown the complexities of managing the national logistics service, including the real time mapping and monitoring systems, whilst also seeing the newly BILD accredited Prevention and Management of Violence and Aggression (PMVA) team in action.

Moving into week two, my focus continues to be on getting to know the team, the site and the services we deliver.

I am really looking forward to meeting some of our members and Governors at the Community Services Medicine for Members event on Monday evening. Hopefully, I will see some of you there.

Read the latest CEO upd ate by Amanda Venner, D irector of People and OD

Watch the latest Facebo ok live on our women’s h ealth services

Team of the week chosen by the Executive team:

Well done to the Digital team and the Chief Matrons for winning team of the week.

#GatesheadHealth – Weekly Newsletter

Staff survey results

Thank you for your participation in the 2023 Staff Survey.

The results are out and we want to share what actions the trust is working on as a result of the findings in the survey.

Watch this short video from Amanda Venner, Director of People and OD discussing the outcomes of the survey and hear from colleagues sharing key headlines.

Your feedback in our annual staff survey is so important to the trust and we want to show that it formulates our plans for 2024.

Stay tuned to our channels for more information on each people promise and how we are going to listen to your feedback or visit the Staff Survey intranet page to view the results.

Staff Survey Facebook live

The next live is on Tuesday 19 March 5:30pm and will be focused on the Staff Survey.

Please ask any questions related to

Welcome to Gateshead Health

A warm welcome on behalf of Gateshead Health to the 28 new members of staff who attended the trust welcome on Monday 4th March 2024.

Hope you quickly settle into your new roles and soon feel part of #TeamGateshead

CQC's national maternity survey

Fieldwork for the next CQC NHS Maternity survey is due to take place from April. The survey will ask women and people who gave birth in February 2024 about their experience of care while pregnant, in hospital during and after labour, and once at home in the weeks following the arrival of their baby.

A short news story with further information about the survey is available on the CQC’s website

National cancer clinical nurse specialist day

The third National Cancer Clinical Nurse Specialist (CNS)

Day on Friday 15 March celebrates the valuable contribution of the (CNS) in supporting cancer patients and their families.

They use their expertise to assess, diagnose, and treat people living with cancer and their role extends to other areas such as education and research.

Please come along to our stall opposite Costa, in ECC 10am to 2pm on Friday 15 March and meet some of our CNS teams to find out more about the role and their fantastic work.

Delirium Awareness Day

World Delirium Awareness Day is on 13 March.

Find out more information about delirium and the reducing risk.

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Vascular Access changes

The Trust will be making a number of changes to vascular access devices with the aim of reducing risks and patient harm through a range of measures.

The Trusts Vessel Health Committee supported by Clinical Teams from vascular access, IPC and Practice development in conjunction with BBraun conducted a number of audits of device insertion.

The BBraun team will be on site from the 25 March to support with face to face support as we go live.

Find out more on StaffZone.

Cool pack stickersblood transfusion

The blood transfusion team is looking into its cool packs.

The cool packs leave the department and are returned with the below sticker on:

Please get in touch with Laura Condren laura.condren@nhs.net if you have any information on which team/department have been adding stickers to the packs.

Lynch Syndrome awareness stand

On 22 March 2024 it is Lynch Syndrome awareness day and the team going to organise a stall outside of Costa for patients and staff.

The team will be outside Costa from 10am to 2pm.

NHS Parliamentary Awards 2024

The 2024 NHS Parliamentary Awards have launched.

The awards were created in 2018 to celebrate NHS staff, carers and volunteers – their hard work, innovative ideas and unwavering efforts to put patients first.

Find out more about the awards and categories.

New cohort of Certified leaders

Well done to our new cohort of Certified Leaders in the Trust!

The leaders are now fully trained to support RPIW’s across the trust.

Sad news - loss of a valued colleague

It is with a heavy heart that I am writing to share with you the sad and unexpected passing of Alison Sidebotham, one of our colleagues from the finance team.

To honour the memory of Alison, a book of condolences will be available in the finance office in Benham Hospital from Monday (11 March) afternoon. I encourage all those who wish to pay their respects and share their memories to visit and leave a message for her and her family.

I understand that this news may be difficult for many of us. If anyone requires support or assistance through this challenging period, please do not hesitate to reach out to your manager or visit our Balance website for health and wel lbeing support

Our thoughts and prayers are with Alison's family and loved ones.

Kris Mackenzie, Group Director of Finance and Digital

#GatesheadHealth – Weekly Newsletter

Planned Health

Roster downtime

HealthRoster is being upgraded to the latest version on Monday 11 March.

The system will be unavailable between 6pm and 12am, so please make any necessary changes to the rosters for that evening either before or after that time.

This will not affect clocking in or out so please continue to do that as normal.

If you have any queries, please contact the team on x5727

Records Management

The Information Governance (IG) team would like to highlight the critical importance of effective records management.

Records management refers to:

• the systematic control of records throughout their lifecycle

• various processes, including creation, maintenance, storage, retrieval, and disposal, all of which play a crucial role in ensuring that our organisation operates in compliance with regulatory requirements.

Find out more about records management.

Multifactor authentication

Multi-factor authentication is being rolled out nationwide across the NHS on 22 March 2024.

If you haven’t set yours up yet and need help you can watch a short tutorial video guiding you through the steps to get multi-factor authentication setup on your account.

Updated policies

The following new and revised policies are now available on Pandora:

• RM79 – Group Fire Safety Policy v5.0

Please remember to use Microsoft Edge to access Pandora (Google Chrome is not compatible)

Intellect upgrade

Intellect will be upgraded on Monday 21 March at 9am.

Intellect will be unavailable for this period to all users.

Please note that the upgrade is being undertaken by Dendrite Clinical. As of 21 March the system will use Active Directory Login details.

You will need to login with your Network/PC username & Password.

For further details please follow the short guide

Opioid Substitution Therapy (OST) Guideline

We have recently approved a new guideline for managing and treating patients with a history of opioid dependence. The guide aims to prevent or promptly treat opioid withdrawal in hospital as well as ensuring continuity of care between community and hospital OST.

Read the guidelines

This guideline was written in collaboration with Gateshead Recovery and will help us to offer more appropriate care to these patients.

#GatesheadHealth – Weekly Newsletter

Medical staffing lead secondment opportunity

A unique secondment opportunity has arisen to lead the medical staffing team for the next six months. Working closely with the Director of People & OD and Medical Director you will co-design and implement a model of medical staffing infrastructure which will meet the needs of our teams and provide a high quality service.

Key elements of this role will be to advise on the senior leadership model needed to ensure that the positive changes implemented are sustainable, successfully expand the team through positive recruitment, form, develop and enhance clinical relationships and provide strong leadership to the current team through this period of change. High quality and credible relationships with the LNC and senior operational colleagues will be essential.

This six month secondment opportunity is open to colleagues in bands 8b-8d with some medical staffing experience.

Please contact Leigh Devlin leigh.devlin@nhs.net by 19 March to express an interest.

Please contact Amanda Venner, Director of People and OD, or Neil Halford, Medical Director, Operations if you would like to discuss in more detail..

Ramadan guidance for staff Metro closures- update from Nexus

Muslims have started observing the month of Ramadan which is due to start on Sunday 10 March 2024.

Please be aware of how this might affect Muslim colleagues, patients and services users.

The National NHS Muslim Network has released Ramadan and Eid Guidance 2024 which includes:

• Ramadan explained

• Eid Al-Fitr explained

• Guidance for line managers

• Guidance for colleagues who work with Muslim staff

• Guidance for Muslim colleagues

• Guidance for staff experiencing issues at work

• And more

Find out more on StaffZone.

There will be no metro services operating between Heworth and South Gosforth on the following dates:

Saturday 16 March and Sunday 17 March 2024

Friday 29 March until Monday 1 April 2024

This will allow major track improvement work to be carried out in tunnels under Newcastle City Centre between Monument and Haymarket Metro stations.

For more information read the Nexus update.

Please contact your line manager if this affects your travel to work.

#GatesheadHealth – Weekly Newsletter

Nursing Apprenticeship training opportunities

The recruitment to our Trainee Nursing Associate Apprenticeship and the Registered Nurse Degree Apprenticeship starts in September.

In preparation, the team are holding drop-in sessions in the Hub at the end of March and beginning of April.

Find out the key dates and basic information of entry requirements:

- Registered Nurse Degree Appr enticeships

- Trainee Nursing Degree Appre nticeships

Please come along and see the team!

Armed forces veteran card

An armed forces veteran card is a way to prove that you served in the UK armed forces.

The card can make it quicker and easier to apply for support as a veteran.

It’s free to apply if you served in the regulars or reserves for the Royal Navy, Army, Royal Air Force or Royal Marines.

You can apply online or call 0808 191 4218 to request a postal form Monday to Friday 8am to 4pm.

Learning and development update

The latest issue is an apprenticeship special looking at the opportunities available to Trust staff including a feature which explodes some of the myths about undertaking an apprenticeship.

We also review the recent National Apprenticeship Week which culminated in celebrating the amazing achievements our star apprentices at our Apprenticeship Awards!

We also share the news on a new online pension course available to book as well as highlighting external learning opportunities from Teesside University.

Read the latest update

Show Racism the Red Card training

As part of our Trust commitment to zero tolerance of bullying, harassment, discrimination and abuse we’ve partnered with Show Racism the Red Card to bring inclusivity training to Gateshead.

People managers must attend this training however, it is open to all staff.

For more information or to book go to ESR, scan the QR code, or contact Learning & Development ghnt.learning.development@nhs. net

Women’s day celebrations

Last week, the women’s network celebrated International Women’s Day at the Hub.

This was an opportunity to recruit a new chair for the network and highlight our women’s services and work of our health hubs.

#GatesheadHealth – Weekly Newsletter

Facebook Live

The next Facebook live is on Tuesday 19 March 5:30pm.

This session will be staff survey focused about the results, process and what we do with your feedback.

Ask your question anonymously to be answered in the live.

Upcoming Facebook lives:

• Tuesday 19 March 5.30pm

• Tuesday 2 April 5.30pm

• Tuesday 16 April 5.30pm

Next tea and chat

Thursday 14 March, 1pm to 2pm with Amanda Venner, Director of People and OD Tea and chat is your opportunity to ask any questions to an Executive Team member, raise concerns and offer suggestions on how we can improve Gateshead Health for you.

Upcoming sessions

• 28 March

• 11 April

• 25 April

Upcoming events

• March – Women’s Health month

• 14 March – Tea and Chat with Amanda Venner

• 19 March – Facebook live focusing on staff survey

• 22 March – Deadline to complete multifactor authentication

Team of the Week

To nominate a team please email a member of the executive team with:

• Name of the team

• Why you are nominating them.