Welcome to the September ISSUE of
SCN333.AD_.indd 1
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Quantum Ultra II
Videowall Processing Leaps Forward with Advanced Connectivity and 8K-Ready Throughput Quantum® Ultra II represents the next generation of Extron videowall processors, providing advanced connectivity and throughput capabilities. The 18 Gbps HDMI connections on the 4K input and output cards facilitate single-path 4K/60 signals and are HDCP 2.3 compliant. The 8K-ready HyperLane® video bus supports more than twenty 4K/60 sources. Embedded HDMI audio from any source can be routed independently to one or more active canvasses. Features such as portrait and landscape output support, output overlap, bezel compensation, and custom output resolutions ensure compatibility with nearly any display.
4K/60, 4:4:4 on a Single Connection
Audio Management
Quantum IN4HDMI 4K PLUS input cards and Quantum OUT4HDMI 4K PLUS output cards offer the convenience of managing 4K/60 video as a single signal. With four connections per card, they dramatically increase the I/O count per chassis when working with 4K/60 sources and displays.
Quantum Ultra II provides HDMI embedded audio routing when configured with IN4HDMI 4K PLUS and OUT4HDMI 4K PLUS cards. It supports LPCM stereo as well as multi-channel surround sound formats, and an independent audio source can be selected per canvas from any input.
Expanded 8K-Ready HyperLane Bus
LOCK
OPEN
The dedicated high-speed video bus built into the Quantum Ultra II processor delivers real-time performance unattainable by other videowall processors. The HyperLane video bus is 8K-ready and now has a maximum throughput of up to 500 Gbps, providing the capacity to simultaneously carry more than twenty 4K/60 4:4:4 sources.
Source 1
Canvas 1
Source 2
STATUS PRIMARY POWER REDUNDANT POWER FRONT FAN REAR FANS
QUANTUM ULTRA II 610 VIDEOWALL PROCESSOR
Quantum Ultra II
Source 3
Embedded Audio Switching
Canvas 10
800.633.9876 • extron.com/quantumultra2
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A New Paradigm Bi-Directional Visual Data Communication between the Ops Center, Field Offices and the Mobile Force Video Walls • KVM • AV-over-IP
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Better Decisions. Faster™
CONTENTS
©TAYLOR REGULSKI FOR LOLLAPALOOZA 2021
30
Getting Back to Show Business While the 2021 global music festival
season arrived later than many hoped, sound companies and audio integrators recently got a preview of what to expect going forward with Lollapalooza in Chicago. By Jim Beaugez
Technology
24 InfoComm Is Back! It’s been more than 16 months since AV professionals
34 The Latest in Conferencing Microphones
gathered in person to meet at an InfoComm show. We
With many employees returning to offices with
asked AV professionals for their takes about the
hybrid working arrangements, the demand for
long-anticipated return of the in-person show.
flexible and high-performing conference room
By Megan A. Dutta
microphones is rising fast. By Ledetta Asfa-Wossen
28 The Hybrid Workplace: Trends in Acoustics and Audio
36 Bring the Noise
Prior to the pandemic, acousticians and audio systems
audio sector, but for loudspeakers, at least, there
designers grappled with producing quality sound in
remain many constants. SCN explored some of the
conference rooms. As companies put their hybrid
latest trends and how products might evolve post-
work strategies into practice, many of these issues
COVID-19. By Ledetta Asfa-Wossen
remain … and a few new ones are presenting
The pandemic has disrupted many areas of the pro
themselves. By Carolyn Heinze
Viewpoint
People
42 Navigating Transitions
19 Executive Q&A
Now is the time for AV professionals to prove their value to customers by helping them transition their
work and AV.
temporary, ad-hoc solutions cobbled together at the
By Megan A. Dutta
beginning of the pandemic into permanent AV
As the hybrid work model continues to evolve, AV systems, particularly the audio component, have become a focus for improvement. Without intelligible audio, communication is tremendously difficult. By Tom Edge
28
Life is nothing if not a constant series of transitions.
Yamaha UC’s Meghan Kennelly chats about remote
20 Tech Tales
FS PRODUCTIONS/GETTY IMAGES
Features
systems ready for the future. By Matt D. Scott
Departments 18 ASSOCIATION NEWS 22 PEOPLE NEWS 38 PRODUCTS
36
Vol. 28 No. 9 September 2021 Systems Contractor News (ISSN 1078-4993) is published monthly by Future US, Inc., 11 West 42nd Street, 15th Floor, New York, NY 10036-8002. Periodical postage paid at New York, NY and additional mailing offices. POSTMASTER: send address changes to: SYSTEMS CONTRACTOR NEWS, P.O. Box 1051, Lowell, MA 01853. Subscribe online at www.MySCNews.com. Please allow 6-8 weeks for address changes to take effect. ©Copyright 2021 by Future US, Inc. PRINTED IN U.S.A.
4
SCN // September 2021 // avnetwork.com
®
EDITORIAL avnetwork.com
MEGAN A. DUTTA Content Director
megan.dutta@futurenet.com
No Place Like Home
A
Art Editor Rob Crossland
ment. Frankly, I took the job because it was eight stop signs from my
Production Managers Nicole Schilling, Heather Tatrow
house and that sounded like a great commute. My career has allowed me to travel all around the world, something I’d never
tradeshows like ISE in Amsterdam. Throughout all these work adventures, I’ve discovered that no matter where you are, there’s no place like home. And I’m pro AV. No matter where I’ve been, as long as my #AVTweeps are around, I’ve felt at home with family.
TWEET US Why is #ProAV like home to you?
Content Manager Katie Makal Contributors Ledetta Asfa-Wossen, Jim Beaugez, Matt D. Scott, Tom Edge, Carolyn Heinze Group Art Director Nicole Cobban
not talking about home as in where you reside—I mean home as in the world of
TWITTER twitter.com/scnmag twitter.com/meganadutta
Content Director Megan A. Dutta, megan.dutta@futurenet.com
events at Peerless-AV, and eventually running its marketing depart-
cities at tradeshows like InfoComm and CEDIA, and I’ve even gone global for
@scnmagazine
CONTENT
VP/Content Creation Anthony Savona
s some of you know, I began my AV career managing tradeshows and
dreamed I’d be doing. I’ve been fortunate enough to see all of the major U.S.
SEPTEMBER 2021 VOL. 28 NO. 9
So, family, it’s with mixed emotions that I wrap up my last issue of Systems Contractor News. It’s been an amazing four years, and I’m so grateful for the opportunities Future (publisher of SCN) has afforded me—from producing the magazine to creating engaging events to traveling the world with my AV fam. But none of these accomplishments would have been possible without the love and support of you, our readers. Thank you for allowing me to share your thoughts and stories, and for giving me new perspectives on each and every topic we discuss. I leave SCN in the very capable hands of our team—like our content manager, Katie Makal—who will ensure you continue to receive top-quality pro AV news and stories. As I move on to my next adventure, I assure you that the SCN family (and that includes you, dear reader!) will always have a special place in my heart. Please stop and say “hello” at the next AV event, because AV is our home, and there’s no place like it.
FREE SUBSCRIPTION For more than 20 years, Systems Contractor News has been the leading system integration industry magazine, providing timely news, insightful reporting, product information, new analysis, trends reports, and the authoritative source for technology information.
A DV E R T I S I N G S A L E S
Vice President, AV/Consumer Electronics & Pro Audio Adam Goldstein, adam.goldstein@futurenet.com, 212-378-0465 Sales John Casey, john.casey@futurenet.com, 845-678-3839 Janis Crowley, janis.crowley@futurenet.com, 845-414-6791 Debbie Rosenthal, debbie.rosenthal@futurenet.com, 212-378-0468 Zahra Majma, zahra.majma@futurenet.com, 845-678-3752 Andi Tureson andi.tureson@futurenet.com SUBSCRIBER CUSTOMER SERVICE
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Senior Vice President, B2B Rick Stamberger Vice President, Sales & Publishing, B2B Aaron Kern Vice President, B2B Tech Group Carmel King Vice President, Sales, B2B Tech Group Adam Goldstein Head of Production US & UK Mark Constance Head of Design Rodney Dive FUTURE US, INC.
11 West 42nd Street, 15th Floor New York, NY 10036 All contents ©2021 Future US, Inc. or published under licence. All rights reserved. No part of this magazine may be used, stored, transmitted or reproduced in any way without the prior written permission of the publisher. Future Publishing Limited (company number 2008885) is registered in England and Wales. Registered office: Quay House, The Ambury, Bath BA1 1UA. All information contained in this publication is for information only and is, as far as we are aware, correct at the time of going to press. Future cannot accept any responsibility for errors or inaccuracies in such information. You are advised to contact manufacturers and retailers directly with regard to the price of products/services referred to in this publication. Apps and websites mentioned in this publication are not under our control. We are not responsible for their contents or any other changes or updates to them. This magazine is fully independent and not affiliated in any way with the companies mentioned herein. If you submit material to us, you warrant that you own the material and/or have the necessary rights/ permissions to supply the material and you automatically grant Future and its licensees a licence to publish your submission in whole or in part in any/all issues and/or editions of publications, in any format published worldwide and on associated websites, social media channels and associated products. Any material you submit is sent at your own risk and, although every care is taken, neither Future nor its employees, agents, subcontractors or licensees shall be liable for loss or damage. We assume all unsolicited material is for publication unless otherwise stated, and reserve the right to edit, amend, adapt all submissions.
To claim your FREE subscription, go to www.myscnews.com 4 SCN // June 2021 // avnetwork.com
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NEWS HIGHLIGHTS
QSC Brings Audio Adventure to the World Premiere of Disney’s Jungle Cruise
anaheim, ca—QSC provided the audio system for the world premiere of Disney’s Jungle Cruise, held at the Fantasyland Theater in Disneyland on July 24. A small team of dedicated QSC experts designed, built, and installed the enormous QSC audio system, helping transform the 5,000-square-foot outdoor amphitheater into a state-of-the-art movie theater and setting the stage for moviegoers to travel deep into the heart of the Amazon jungle.
Top 5 Stories on avnetwork.com 5. The Healing Power of Sound 4. A V Sales Growth Soars to Near-Record High 3. Samsung Reveals Infinity Screen at L.A.’s SoFi Stadium 2. Federal Circuit Dismisses Shure’s Appeal of District Court Order 1. Diversified Acquires HB Communications
POPULAR POSTS How Live Events Pivoted and Evolved During the Pandemic
Back to Work and School Puts Spotlight on Smart Locks
BY AMANDA EBERLE BOYER While
BY NICK ENGLISH During the pandemic,
Quality Audio in a PostCOVID Workplace BY NANCY KNOWLTON Quality group
“pivot” was a business buzzword in 2020 that
people were spending more time at home, and feeling
audio is fundamental to the collaboration experience
described what we all had to do to stay afloat in an
more connected to their homes than perhaps they
for remote participants. Now that everyone has
uncertain business environment, I challenge all the
ever had before. As they return to offices, they can
experienced remote work, they know the problems
pivots of the past to look to the future and evolve. The
maintain some feeling of connectedness by installing
that poor quality audio can cause: wasted time,
pandemic arrived at the same moment broadband
smart devices. With a connected device and a
disrupted meeting flow, and frustrated remote
internet speeds and videoconferencing technology
smartphone or tablet, homeowners can monitor their
participants. Group and personal collaboration tools
were able to support robust virtual communication.
homes from their school or office, and manage who
are taking center stage for many companies, along
Technology was no longer an add-on, but the main act
can enter with control of the smart lock on the front
with a focus on new collaboration processes.
to stay connected.
door.
NEWS
Pearl Technology Hosts 2021 Showcase By Megan A. Dutta
O
n July 19, more than 200 AV professionals gathered at the Peoria Riverfront Museum
ing to the exhibit hall to see the latest pro AV solu-
connect our customers and prospects with cutting-
tions from companies like Absen, QSC, Sennheiser,
edge vendors, and forge solid relationships that will
Shure, and Televic Conference.
last well into the future.”
“We’re thrilled at the results of our showcase event,” said Jeremy Caldera, CTS-D, CTS-I, senior
forTVBU810_lvdr2_300 the Pearl Technology Showcase, flockvicePM president edge to edge 6X9.5.qxp_Layout 1 8/6/21 2:25 Page 1at Pearl Technology. “We were able to
VERTICAL OR HORIZONTAL • RETROFIT & NEW WORK
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BOX
Arlington’s TVBU810 TV Box™ delivers the ultimate in versatility for installing TVs in new and retrofit projects. There's more room in the box for wires and it installs horizontally or vertically to properly position low voltage connections behind the TV.
watched a show in the planetarium, and saw Jurassic “I’d like to personally thank everyone who
TM
attended and made the first annual Pearl Technology Showcase a success,” added Caldera. “We’re looking forward to continuing to create connections that
P ER F ECT FOR HOM E TH EATER SYSTEMS
W!
the museum, where they explored the exhibits, Park in the giant-screen theater.
Made in USA
Non-Metallic 8X10 TV
In addition to the technology showcase, attendees and their families were treated to a fun-filled night at
matter with our partners, clients, and prospects.”
NEW work Mounts to stud
• Ideal for multiple connections for sound systems, satellite TV, CATV, DVRs
© 2012 Arlington Industries, Inc.
• Brackets for neater cables, 1-1/2" knockout for ENT and other low voltage wiring
TVBU810 8X10 TV BOX™
Lots of space for multiple low voltage connections
• Mounts to stud in new work; in retrofit, mounting wing screws secure box in wall
Secure installation in RETROFIT
Includes box, trim plate, duplex receptacle, line voltage box, wall plates, cable entry device, knockout plugs
Patented
800/233-4717 • www.arlingtonlowvoltage.com
2-HOUR RATING • POWER & LOW VOLTAGE
NON-METALLIC
CABLE STRAP COMBO BOX SECURES FLAT NM CABLE TO BLOCK
FOR R ETROF IT P ROJ ECTS
Arlington’s #300 cable strap offers the easy way to attach NM cable to concrete block. You can use it on a wood stud too!
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The box adjusts to fit wall thicknesses from 1/4" to 1-1/2". Mounting wing screws hold it securely in place.
Installed NM cable connector
• 2-Hour Fire Rating
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• Low voltage side has combo 1/2" and 3/4" KO for raceway • Power side includes NM cable connector
Jay B. Myers to Speak at TEDxWestMonroe Jay B. Myers is set to speak at TEDxWestMonroe on Oct. 9 in West Monroe, LA. TEDx is an independently organized event created in the spirit of TED’s overall mission to discover “ideas worth spreading.” It brings the spirit of TED to local communities around the world. During the inaugural event, 16 speakers from a variety of backgrounds and professions will each give eight- to 12-minute TEDx talks. Myers’ TEDx talk, titled “Do What Is Right, Not What Is Easy,” will focus on creating and sustaining an effective organizational value system. To learn more about TEDxWestMonroe, visit tedxwestmonroe.com.
JOHAN PERSSON
NEWS london, uk—Technology from disguise helped transform the West End’s longest running musical, Les Misérables, into a staged concert to accommodate restrictions brought on by the COVID-19 pandemic. Video designers Finn Ross of FRAY Studio and Jonathon Lyle were brought on to adapt the original show’s video design to its simpler concert format through the help of disguise’s previsualization software powered by a disguise solo server. Plas TV Box SCN.qxp_Layout 1 11/10/20 10:50 AM Page 1
F O R F LU S H -TO -T H E - WA L L M O U N T I N G O F L E D , H I - D E F T V s
PLASTIC TV BOX
TM
R E C E S S E D P O W E R / LO W V O LTA G E C O M B O B O X E S
CED130
Fred Bargetzi Scholarship Fund to Help Remove Barriers to Education
C
restron has established the Fred Bargetzi Memorial Scholarship at its late chief technology officer Fred Bargetzi’s alma mater,
the University at Buffalo. Following Bargetzi’s
for NEW WORK or RETROFIT
death in January 2021, Crestron and members of the Bargetzi family founded the scholarship to honor his legacy and empower students at the University at Buffalo to succeed in their education. The interest from the scholarship endowment will be used each year to provide four scholarships to undergraduate students from underrepresented
LISTED POWER/LOW VOLTAGE BOX
communities to help mitigate barriers of race, gender identification, religion, sexual orientation, nationality, disability, or veteran status. One
TVBU505 with CED130 CABLE ENTRY DEVICE
CED130 with slotted cover REVERSED for RECESSED LOOK
CED135 with brush cover
scholarship will be awarded to a student from each class, and at least two of the four student recipients will be electrical engineering majors. (Bargetzi was an EE major while a student at the University at Buffalo.)
Arlington’s PLASTIC TV BOX™ recessed combination power/low voltage boxes offer the secure, easy way to mount TVs flush against a wall. The job looks great. Plugs and connectors stay inside these Listed boxes without extending past the wall. Available in 2-, 3- and 4-gang styles for retrofit or new work. Each offers power and/or low voltage in one or more of the other openings. There’s a box to fit nearly any application!
© 2008-2014 Arlington Industries, Inc.
TVBU505
Students can begin applying for scholarships at the beginning of the fall 2021 semester. “One of Fred’s greatest passions in life was empowering others to achieve their dreams and CED135
understand that anything is possible if you have the mindset and will to accomplish it,” said Dan
And a cable entry device with slotted or brush cover to organize your low voltage cable bundle.
Feldstein, chairman and chief
• RETROFIT Mounting wing screws pull box against wall NEW WORK Box screw-mounts to stud
are pleased to establish the Fred
• Non-metallic box with paintable white trim plate, optional covers available
to provide new opportunities
operating officer at Crestron. “We Bargetzi Memorial Scholarship to students by giving them the resources they need to 4-GANG TVB613
advance their education. Fred has inspired a countless number of people throughout his life, and we hope to honor his legacy through this scholarship.”
2-GANG TVBU505 Patented. Other patents pending.
3-GANG TVBU507
Made in USA
www.aifittings.com Scranton, PA 18517 800/233-4717
Fred Bargetzi
NEWS
Just Add Power Helps Heal Through Music
Matrox’s David Chiappini Dies David Chiappini, executive vice president of research and development at Matrox Video, died unexpectedly on July 26. “It is with great sadness that I announce the sudden passing of our friend and colleague
J
veterans through the healing power of music and
veterans with the intention of using the medium of
then as an ASIC designer starting in 1996, he
community. This year, Just Add Power is donating
music to help them readjust to life after service and
demonstrated a relentless passion for
10 Epiphone acoustic guitars to the program.
cope with the effects of post-traumatic stress
technology.
ust Add Power is continuing its support
and share music with this program as well as
David Chiappini,” said Lorne Trottier, president
for Guitars for Vets (G4V), a nonprofit
those in the AV industry.”
and owner of the Matrox Group. “From his
dedicated to providing relief to struggling
In addition, the company will hold a daily
Founded in 2007, G4V donates guitars to
disorder. G4V operates more than 80 chapters in 40
beginnings with us, first as an intern and
“Serving in various leadership roles at Matrox
drawing at its booth at the 2021 CEDIA Expo, giving
states across the United States, with the assistance
and as chair of the AIMS Pro AV Working Group,
attendees a chance to win one of three LTD EC-256
of more than 200 volunteers nationwide.
David leaves an indelible mark on the Matrox
electric guitars.
This year, during Just Add Power’s fifth annual
community, our network of business partners
“The mission of G4V has been close to our
CEDIA Expo guitar giveaway, attendees will
and customers, and the entire AV/IT sector,”
hearts for many years—almost everyone here
have a chance to win one LTD EC-256 guitar
added Trottier. “David was a rare breed of a
at Just Add Power has experienced the
each day of the show, each with a different
technical and business leader, supporting all
therapeutic power of sitting with a guitar
finish. Attendees must visit the company’s
disciplines and departments at Matrox, and we
and getting into a flow state,” said Taft
booth to enter and be
will continue to build on his legacy and carry on
Stricklin, sales team manager at Just Add
present during the
his vision of pushing the boundaries of video
Power. “This year, we’re doubly proud to
daily 3 p.m. drawing
innovation. David will be deeply missed.”
carry on our tradition of helping to facilitate
to be eligible to win.
NEWS
Biamp Awards 2021 Charitable Grants
Diversified Acquires HB Communications
Diversified, No. 2 on the 2020 SCN Top 50 list, has acquired HB
B
Communications (New Haven, CT), No. 13 on the 2020 list.
which recognizes organizations
“I am excited to welcome the team at HB, with their widely recognized
that share Biamp’s vision for us-
industry presence and experience, into the Diversified family.”
“Expanding our footprint in the Northeast is a strategic step in
iamp has named the three winners of its 2021
sustaining the necessary growth to deliver the best possible service for
Charitable Grant Program,
our customers,” said Fred D’Alessandro, founder and CEO of Diversified.
Diversified says that as one of the first major acquisitions in the
ing audiovisual technology and engineering to enhance the lives of
industry since the pandemic, this move demonstrates its continued
those around us. The 2021 win-
commitment to growth, seizing opportunities that are mutually
ners are the Rock ’n’ Roll Camp for
beneficial to its clients and internal teams. Just before the pandemic, Diversified acquired Sensory Technologies
Girls, Young Audiences of Oregon and SW Washington, and the Or-
Portland, OR-based, Rock ’n’ Roll Camp for Girls is
egon Lions Sight & Hearing Founda- one of three winners of Biamp’s Charitable Grant tion. Selected by Biamp’s charitable
Program for 2021.
in a move the company said offered a strategic expansion of its footprint in the Midwest and Northeast regions. A press release from Diversified about the acquisition notes that HB’s
leadership committee, each organization will receive a $7,000 to $10,000 grant in
complementary solutions portfolio—including audiovisual, broadcast,
support of their efforts to enrich the communities in which we work, live, and play.
collaboration, creative services, digital signage, and managed services—
“Our mission is to connect people through extraordinary experiences, not only in the
is expected to enhance Diversified’s offerings and provide needed
AV industry but throughout our communities as well, and I’m incredibly proud to partner
support to address a growing and changing marketplace. Likewise, HB
with and support organizations that share this vision,” said Rashid Skaf, Biamp
clientele will gain access to additional technology specialties such as
president, CEO, and co-chairman.
security and IT as well as professional resources on a global scale—
For more information, visit www.biamp.com/company/community-involvement.
enhancing their operations with a single dedicated technology partner.
NEWS sunbright, tn—Carousel Digital Signage is changing the way Highland Telephone Cooperative communicates with customers visiting its four rural Tennessee facilities. The member-owned telecommunications company, which offers phone, high-speed internet, and cable TV service, recently deployed a Carousel Cloud digital signage network to provide information about its product and service offerings to customers, who can monitor the screens as they pay bills and talk with company representatives.
PTZOptics Joins SRT Alliance obotic camera manufacturer PTZOptics has
R
The SRT Alliance, founded by Haivision in April
SRT Alliance for Haivision. “We’re pleased to see the
joined the SRT Alliance, an initiative whose
2017, already has more than 500 members. SRT, an
SRT protocol being actively implemented by some of
members aim to overcome the challenges
open source video transport protocol and technology
the world’s most trusted broadcast technology
of low-latency video streaming by supporting the
stack originally developed and pioneered by
providers as its adoption and industry-wide
collaborative development of SRT (Secure Reliable
Haivision, enables the delivery of high-quality and
recognition continues to grow, becoming the de facto
Transport), an open source video transport protocol.
secure, low-latency video across the public Internet.
standard for low-latency internet streaming.”
As part of its overall strategy to provide
“Our customers want to be able to live stream
broadcast-quality cameras and control devices that
without limitations,” said Paul Richards, director of
work on any network infrastructure, PTZOptics has
marketing, PTZOptics. “We are proud to join the SRT
steadily expanded the local area network control and
Alliance in developing an open-source protocol that
distribution options for its entire product line. Now,
will provide security, reliability, and quality for
as a member of the SRT Alliance, PTZOptics will be
low-latency streams on unmanaged networks.”
helping to define the use cases and technical
“With the SRT Alliance, PTZOptics is joining an
requirements for secure livestreaming and video
industry movement to improve the way the world
production over wide area networks.
streams video,” added Suso Carrillo, director of the
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NEWS
Solutionz Launches Solutionz Security
A
V integrator Solutionz Inc. has spun off Solutionz Security, a full-service firm offering cybersecurity protections for small and
midsized businesses, the public sector, and enterprise organizations around the world. Solutionz Security originated from a need to provide cybersecurity protection to Solutionz’s customers. Executives at Solutionz saw that
Meyer Sound to Demo Spacemap Go at InfoComm 2021
M
cybersecurity-related attacks were growing in both frequency and scope. The increase in ransomware demands, supply chain attacks, and threats to internet of things (IoT) devices places even small organizations at risk as hackers exploit backdoors in smart TV firmware or software, telecommunication equipment, and cameras. “If you think about internet traffic that you have through communication, it is no different than data. The same mechanisms that monitor communication, monitor IoT traffic. There is an easy bridge that we are creating over that chasm,” said Solutionz CEO Bill
eyer Sound will take over the 2,643-seat
trajectories can be manipulated in real time using the
Warnick of the logical crossover from an AV-specific
Linda W. Chapin Theater in the Orange
console touchscreen.
cybersecurity division to the need for a sister
County Convention Center at InfoComm
“The introduction of these plug-ins means our
company focused on full cybersecurity programs.
2021 for real-world demonstrations of Spacemap
demo sessions are a must-see for anybody who’s
Go, its spatial sound tool for sound design and live
doing immersive sound, whether in touring,
business development and leader of the initiative to
performance.
theater, installed sound, museums, or themed
develop Solutionz Security, said, “There are a lot of
spectacles,” added Boot. “The creative possibilities
layers to cybersecurity. We created Solutionz Security
Sound reinforcement system will be augmented with
are practically limitless, but the initial costs for
to have 100 percent focus on cybersecurity. We took
additional AVB Milan Certified GALAXY Network
Spacemap Go are far lower than competitive
two years to develop our team of partners, experts
Platforms and surround loudspeakers to support the
systems. All you need is a GALAXY processor and
who understand the complexities of cybersecurity
Meyer Sound demos and special guest presentations.
you’re ready to go, using the iPad app or the new
both from the MSP and from the customer’s
console plug-ins—or even both simultaneously,
perspectives.”
During the show, the theater’s permanent Meyer
“This is our first major trade show since we introduced Spacemap Go, so we are going all-out to make these demo sessions an InfoComm highlight,”
if you like.” In addition to Meyer Sound’s own staff, hosts for
Shawn Fernandez, Solutionz vice president of
Fernandez described Solutionz Security’s approach: “We are selling more than tools. We come
said Tim Boot, Meyer Sound’s director of global
the demo sessions will include well-known guest
into an organization and address their current
marketing. “Instead of the scaled-down demo room
presenters from touring sound and worship sound.
defense posture. ... The best money spent is the
simulations others have shown, at InfoComm we will
The demo session schedule will be posted on the
money already spent on your cybersecurity. We want
launch a full-blown experience of what Spacemap Go
Meyer Sound website. The theater’s large capacity
to build on your success. We do not come in and say
can do in immersive music concerts and sophisticated
means no advance reservations are required. In
that we need to rip and replace your current solutions
theatrical productions.”
between demo sessions, the Chapin Theater will be
because our product is better. We look at what an
open for hospitality and the ever-popular Tech Bar.
organization has already done, the efforts already put
The Meyer team and guests will demo Spacemap Go’s native control via a free iPad app and plug-ins for
“The concert touring, theater, live venue, and
in. We then assess the gaps that exist, and we
major console manufacturers. The console plug-ins
event production communities are eager and ready to
formulate a plan, prioritizing the largest and most
enable direct control of Spacemap Go functions in the
get back to presenting live events using the newest
risky gaps, and then we solve for that.”
GALAXY Network Platform using the console control
technologies,” concluded Boot. “We’re not holding
surface. Programmed Spacemap Go functions can be
back anything for this show. We want to make it
cybersecurity simple for customers, “Cybersecurity
stored along with the console’s show files for
worthwhile to come to Orlando, if only to see what
does not have be hard. You don’t need a law degree to
streamlined workflow, and on-the-fly spatial sound
we’re doing in the Chapin Theater.”
know when you need the police.”
Warnick emphasized the importance of making
ASSOCIATIONS NEWS
AV Sales Growth Remains Strong Despite Rising Delta Wave
A
Second-quarter GDP in the U.S. was a mixed bag. At 6.5 percent annualized growth from the first quarter, the growth was strong and lifted the GDP level above its pre-pandemic high. But this figure was below expectations, which hovered close to 8.5 percent. The AV employment index (AVI-E) was the disappointing note in this report. While payrolls continued to expand in July, they did so at a rate lower than in June, as the AVI-E subsided from 62.8 to 55.7. This comes as something of a surprise since sales
VIXA’s latest Pro AV Business Index shows
more of a “good” problem in that it was a challenge for
growth remained so strong and changes in
July marked another good month for the
companies that were experiencing high demand. Still, it
employment trends tend to lag behind trends in sales.
pro AV industry. The AV Sales Index (AVI-S)
is a barrier to growth as work proceeds more slowly and
scored its second-highest figure since the start of the pandemic. At 66.0, the reading was a modest
companies are sometimes forced to turn down work. “From our data, COVID-19 looks like the bigger
The Pro AV Business Index report is derived from a monthly survey of the AVIXA Insights Community, a research community of industry members that tracks
deceleration from the June mark of 69.6, but it was
reason for slower (though still fast) growth in July,” said
business trends in commercial AV. The report
still comfortably ahead of any other mark set since
Peter Hansen, economic analyst, AVIXA. “We just
comprises two diffusion indexes: the AV Sales Index
the pandemic. In fact, this was the second-fastest
completed a deep dive into supply issues for a third
(AVI-S) and the AV Employment Index (AVI-E). In
growth month since 2018.
quarter Macroeconomic Trends Analysis report, and a few
each case, an index above 50 indicates an increase in
lessons there are clear: one, supply issues are longer
sales or employment activity.
Growth may have been slower than in June, but it was still very rapid. There were two clear business
term, so not affecting July too much more than June.
Visit www.avixa.org/AVindex to access the free
challenges in July: the rise of the COVID-19 delta variant
Two, pro AV companies are managing supply issues
monthly Pro AV Business Index reports and learn more
and supply difficulties. With the delta variant,
well. Some projects are slower, and some prices are up,
about the methodology. For more information about
commenters pointed to its delaying effects on the
but as we show in the report, there are lots of effective
joining the AVIXA Insights Community, visit www.
return of live events and return to office. Supply was
ways to grow revenue despite the difficulties.”
avixa.org/AVIP.
Secure KVM-over-IP Control of Systems via Fiber or CATx Secure KVM-over-IP Control of Systems via Fiber or CATx
Transmitter
Transmitter
Transmitter
Transmitter
Transmitter
Transmitter
LAN/WAN LAN/WAN Receiver Receiver
Keyboard/Mouse Keyboard/Mouse
Take control remotesystems systemssimply simply by by moving the desired window Take control of of remote movingthe thecursor cursortoto the desired window Standard 1 Gigabit Ethernet (GbE) network
Multi-headed computers supported
Excellent responsiveness over a LAN or WAN
Secure, encrypted transmissions
One-to-one to many-to-many configurations
Single keyboard/mouse for multiple computers
Standard 1 Gigabit Ethernet (GbE) network
Excellent responsiveness over a LAN or WAN One-to-one to many-to-many configurations
Multi-headed computers supported Secure, encrypted transmissions
Single keyboard/mouse for multiple computers
Operator stations with up to 4 single-view or 2 multi-view monitors
Operator stations with up to 4 single-view or 2 multi-view monitors
SCN333.AD_.indd 9
8/17/21 12:54 PM
NEWS ASSOCIATIONS
NSCA to Host 2021 Pivot to Profit Event in Atlanta
N
SCA’s 2021 Pivot to Profit (P2P) event is
• Financial Leadership: Navigating Post-Pandemic
Relevant, Stay Ahead—attendees will uncover new ways
expected to be held in person Sept. 21-22 at
• Legal Guidance: Prevailing Wage, Subcontractors,
to shift their businesses, think about how they can
the Atlanta Airport Marriott.
The National Systems Contractors Association
said it expects that P2P will bring together more 200 professionals from communications/AV and security/ life safety integration firms across the United States
Cybersecurity, and More • RMR: As-a-Service, Managed Services, and Strategies • Networked Solutions that Differentiate and Drive Revenue
approach customers in new ways, connect with other leaders, and learn about resources to grow revenue.” Attendees are invited to participate in the NSCA team-building/charity activity taking place Sept. 20 from 6 to 8 p.m. NSCA members will team up with
and Canada to learn about new technology delivery
• Integrators’ Evolving Role in School Security
youth from Atlanta’s YMCA, working together on fun
methods and emerging technologies that will have a
• Becoming Relevant to the “Digital-First” Buyer
STEM-related activities to help educate the next
significant impact in the future.
• Business Model Optimization
generation of integrators. To participate, contact
• Insights from the Experts: Moving Business
Emma Oldenburg at eoldenburg@nsca.org or call
Because NSCA has seen many instances of integration companies struggling to make the switch
Forward
to a subscription or services model, P2P will kick off
“This might be your first in-person business
319-861-8638. NSCA members can register for the two-day event
with the crucial discussion “The Leadership
conference session in well over a year, and it will be well
for $295; non-members may attend for $495. For
Challenge: Driving Business Transformation,” led by
worth the wait,” said NSCA executive director Tom
more information, contact NSCA at 800-446-6722 or
BICSI CEO John Daniels and PSA/USAV CEO Matt
LeBlanc. “In line with this year’s theme—Stay
visit www.nsca.org/p2p.
Barnette. Daniels will challenge integrators to keep raising the bar by embracing emerging technologies in compliance with new digital and IT regulations. From there, Barnette will offer successful recurring monthly revenue and business model transformation strategies used by security and life safety integrators. Other Pivot to Profit discussion topics include: • New Opportunities with Today’s Technologies
InfoComm Updates COVID Safety Recommendations
A
VIXA CEO David Labuskes announced up-
Following is the text of AVIXA CEO David Labuskes'
allow us to get back together in person in the safest
dated COVID safety recommendations on
statement:
environment possible.
Aug 11. Anyone attending InfoComm 2021
Dear InfoComm and AVIXA community,
will need to wear a mask, regardless of vaccination
This year has been one filled with both highs and
With the rapid pace at which we are receiving information, I want to assure you that the team will be
status, and attendees will be asked to observe 6-foot
lows, and the anticipation of getting back together in
developing safety policies and protocols at the same
social distancing guidelines.
person at InfoComm has absolutely been a highlight
rapid pace. This means you will be receiving proactive
for the AVIXA team. That said, as the Delta variant of
communication about new protocols and safety
on-site testing, vaccine validation, as well as other
COVID-19 surges, I want you to know that we are
measures as they are available. The most up-to-date
safety and precautionary measures that will allow us
actively addressing updated health and safety
information is available at www.infocommshow.org/
to get back together in person in the safest
protocols to protect all those in attendance.
health-safety.
Further, Labuskes said, “We are also evaluating
environment possible.”
In light of recent recommendations by the Centers
We are nearly 70 days from the kickoff of the show.
for Disease Control and Prevention (CDC), InfoComm
As you can remember, 70 days ago safety procedures
2021 will now require masks to be worn by all
were remarkably different than they are today, and
participants including attendees, exhibitors, vendors,
they are likely to differ by October 23, 2021. Please
and AVIXA staff regardless of COVID 19 vaccination
know that we are doing everything in our power to
status. We have reinstituted a 6-foot social distancing
bring the community together as safely as possible for
guideline across the show including the exhibit hall,
those who can and want to be there in person.
meeting rooms, and education sessions. We are also
I look forward to seeing you at InfoComm 2021.
evaluating on-site testing, vaccine validation, as well
David Labuskes, CTS, CAE, RCDD
as other safety and precautionary measures that will
CEO of AVIXA
EXECUTIVE Q&A PEOPLE
Staying Connected Yamaha UC’s Meghan Kennelly Chats About Remote Work and AV
Meghan Kennelly Position: Director of Global Marketing and Communications Company: Yamaha Unified Communications
By Megan A. Dutta
to get a great view of the department and overall
Overtime: Outside of work, Kennelly enjoys traveling
business. It has helped me see firsthand the tasks
and seeing new places. She also enjoys spending time
that go into the day-to-day operations and has
with her 1-year-old mini aussie-doodle, Sully, who runs
contributed to me becoming the leader I am today.
the household.
: What is your position, and what does it entail? What are your responsibilities?
: What are your short- and long-term goals?
MEGHAN KENNELLY: My role as director of global
MK: Personally, my short-term goal is to complete
marketing and communications is to share
my master’s degree in digital marketing, which I hope
short time, and I hope to continue to build our profile
information about Yamaha Unified Communications
to accomplish by the end of the year. Long-term, I’d
in the market.
products and services to the channel and end users.
love to continue to learn and grow within marketing,
From overall company branding to product
maintaining leadership roles that help develop those
positioning, I help create messaging and strategies
under me.
that clearly dictate the value and benefits our
At Yamaha UC, my short-term goals are to
: Where do you see the unified communications and collaboration market heading? MK: With the pandemic forcing people to find new
solutions bring. Together with my team, I create
continue to grow awareness of our ADECIA line. My
ways to communicate, unified communications and
programs and tools to grow Yamaha UC and engage
long-term goals are to get to a place where our UC
collaboration is now a household topic. People are
our network of partners.
line of business is just as popular as the music and
seeing the benefits of it much more frequently, both
motor lines.
in their personal lives and professional lives. Going
: How long have you been in this position? MK: I’ve been at Yamaha Unified Communications
forward, there will be greater demand for high: What is the greatest challenge you face?
quality and easy-to-use devices that organizations
just under five years. I started as a marketing and
MK: A challenge we face is increasing awareness of
will need to implement to allow the type of
communications manager and grew into my current
Yamaha UC in the unified communications space.
collaboration and flexibility people have become
role as director of global marketing and
While we are a well known brand for our larger lines,
accustomed to.
communications.
not many people know that we are in the UC space—
Now more than ever, we must think about how
and have been for quite a while. In Japan, Yamaha’s
people can stay connected, no matter where they
UC solutions have been around for over a decade. Our
are—at home, in the office, abroad—and what tools
your role?
130-year history of sound knowledge and technology
are required.
MK: Having moved through multiple positions in the
is something I strive to make known, as it is a true
marketing department at Yamaha UC, I’ve been able
differentiator for us. We’ve made great progress in a
: How has your background prepared you for
: Are there new initiatives we are likely to see from Yamaha UC? MK: While I can’t share the specifics, I can say that we’ll continue to evolve and grow our ADECIA audio solution line to offer additional customization options. In addition to that, we’ll continue to focus on bringing new products and technologies to the market that will aid in transitioning employees and students into new hybrid spaces. : How can systems contractors better position themselves to profit from products and/or services you have to offer? MK: In addition to the innovative and superior sound technologies Yamaha is known for, one thing that systems contractors can count on with Yamaha is our quality. Systems contractors don’t want to gamble with products that can lead to install problems, additional on-site tech visits, or replacements. It can cost a great deal in lost revenue, time, and future opportunities. With a .001 percent manufacturer fail rate and automatic technologies (like auto tuning, auto configuration, and dynamic voice tracking) that
Yamaha will continue to evolve its ADECIA audio solution line to offer additional customization options. The ADECIA ceiling microphone and line array speaker solution helps overcome challenges with implementation, configuration, and room acoustics by providing all components required for installation and automatic technologies that reduce setup time, cost, and complexity.
remove variables and solve the problems that frequently lead to these errors, our solutions are a no-brainer.
avnetwork.com // September 2021 // SCN
19
PEOPLE TECH TALES
By Tom Edge
aesthetic issues as well with gooseneck microphones because they’re large and don’t blend into any décor.
W
Alternatively, button-type
ith more professionals returning to the
microphones (or boundary
office, conference rooms are starting
microphones) have been used in these
to see use again, though the meetings
applications because of their lower-
that take place are usually of the hybrid variety, with
profile aesthetic. Situated on the
some colleagues in the office but most collaborating
tabletop, these microphones have a little
from at home or another remote location. As the
more distance from participants’
hybrid work model continues to evolve, AV systems,
mouths than a gooseneck microphone,
particularly the audio component, have become a
but they are able to provide good audio
focus for improvement. Without intelligible audio,
performance. However, they are
communication is tremendously difficult.
susceptible to tabletop noises (coffee
The quality of the audio remote participants receive depends in great part on the microphones in the room—not only what kind of microphones are used but where they are placed in the room. The first place people can go wrong is using the
GETTY IMAGES
Selecting the Right Mic for Your Conference Room
cups, finger tapping, typing) and can be inadvertently obstructed by objects. That brings us to ceiling microphones. Admittedly, I have been hesitant to specify ceiling microphones
wrong type of microphone. The key to choosing the right
within meeting spaces for many years. In
one is understanding how it will be used. Only when you
the past, this type of microphone
understand the application can you define your
suffered from lower audio performance
performance targets and figure out which microphone
for reasons including high ceilings and
on a speaker’s shirt or lapel, wireless lavalier mics
within the given budget best suits your needs.
environmental interference. Older, less sensitive
have the benefit of location near the speaker’s
I have long believed the best type of microphone
During the past year, most professionals have grown accustomed to using earbuds and headphone mics in meetings.
ceiling microphones were really challenged by high
mouth, but their disadvantages include degraded
for a meeting setting is the head-worn kind. Head-
ceilings, which put them further from speakers’
performance when the speaker turns their head,
worn mics sit close to the speaker’s mouth and stay at
mouths than they were able to handle, and proximity
susceptibility to picking up clothing noises, a higher
a consistent distance, providing what I believe is the
to ceiling HVAC ducts, which made them prone to
price point, and more demands for charging/power.
best and most consistent audio to participants both in
mechanical noise interference.
the meeting room and away from it. Unfortunately,
Fortunately, technological innovations over the
The performance of handheld microphones relies entirely on the skill of the speaker. If the user
participants have generally been reluctant to wear
last few years have vastly improved the quality of
is well practiced in holding the microphone a
headsets during meetings—until the COVID
ceiling microphones. My opinion about their
consistent distance from their mouth, they work
pandemic, that is, which turned most of us into
suitability for conference rooms changed when
well. Unfortunately, this is not the case for most
remote workers and opened our ears to the
manufacturers started offering multi-element
meeting participants.
importance of sound intelligibility during meetings.
options, which combine the coverage of multiple mics
During the past year, most professionals have grown
into one package. Their strength is their ability to pick
still provide the best performance, and probably
accustomed to using earbuds and headphone mics in
up sounds from identified directions while rejecting
enjoy a wider level of acceptance, I acknowledge that
meetings, which could gain this type of microphone a
sound from other directions, and they are often
wider acceptance moving forward.
“steerable,” or able to actively change those
The next best mic option for audio performance is
As much as I believe that head-worn microphones
the multidirectional beamforming microphones offered by several manufacturers provide
directions. Coupled with digital signal
high-quality performance and seem invisible
the gooseneck microphone. The flexible gooseneck
processing that has improved ambient
to meeting participants. Within the physical
stand holds the microphone close to the speaker’s
noise reduction, ceiling mics have
constraints for good performance relating to
mouth, providing a consistent audio experience for
become a viable alternative for me.
ceiling height and locations, I believe these
the listeners. This option is a little less forgiving than
What doesn’t fit the bill for a
the head-worn mic in that it won’t pick up audio as
conference room microphone? Wireless
well if the speaker turns their head away from the
lavalier microphones and handheld
microphone or moves back in their seat.
microphones. While these are
Gooseneck mics are mounted on the desk or
effective tools in some
types of microphones will become ubiquitous in conference rooms and collaboration spaces. With over 25 years of experience in the AV industry, Tom Edge serves as associate
podium in front of the speaker, which takes up space
contexts, they generally
on the tabletop and may interfere with the placement
have more negatives than
of laptops, papers, phones and other items necessary
positives in a conference
Washington, D.C., office
to meeting participants. There is often pushback for
room environment. Placed
director for SM&W.
Tom Edge
20
SCN // September 2021 // avnetwork.com
principal and
PEOPLE NEWSMAKERS
KEN EAGLE has joined HALL
Rep News
TECHNOLOGIES as vice president of technology, where he is responsible for enhancing the product portfolio, leading
Nelson Solares
four manufacturer’s representative firms to support U.S. customers.
ALLIANCE AUDIO-VISUAL GROUP, BENCSIK
the engineering team, and Ken Eagle
DVDO has appointed
ASSSOCIATES, CADON TECHNICAL SALES,
launching solutions that will
Haley Tuohy
transform the ways people
PROFESSIONAL SOLUTIONS. In this role, Tuohy is
and LIENAU AV ASSOCIATES will provide
communicate and do business.
responsible for establishing, building, and
immediate coast-to-coast coverage for DVDO’s
Eagle has more than 20 years of
maintaining relationships with key customers across
full lineup of professional-grade cameras, AV
pro AV experience with
North America. Prior to joining Harman, she spent
switches, splitters, matrices, extenders, and
companies including Atlona and
nearly four years at Sennheiser. Harman has also
controllers.
Digital Projection. Hall has also
hired DANIELLA PETERS as national sales manager,
hired NELSON SOLARES as
production audio.
Daniella Peters
AUDIO-TECHNICA has appointed system solutions provider LVX MARKETING as its
regional sales manager for the TOLA and LATAM regions; he will manage current accounts and grow
ACT ENTERTAINMENT—the
manufacturer’s representative firm for the
Hall’s reach through strategic customer acquisition.
entity formed in July with the
states of California, Nevada, and Hawaii.
Solares is also responsible for managing Hall’s
combination of the ACT
manufacturer reps in the territory.
Lighting, RapcoHorizon, and AC
OPTEC DISPLAYS has welcomed three
Power Distribution brands—has
manufacturer’s rep firms—REFLEX
appointed DAVID JOHNSON
MARKETING, SG WESTERN, and SALES
senior vice president of sales.
FORCE & ASSOCIATES—to sell the company’s
PPDS has appointed BRUCE WYRWITZKE director of digital
David Johnson
signage sales. His areas of focus
Johnson will focus on supporting the sales team as
include retail, hospitality, food
they integrate the multiple disciplines of the
and beverage, education, public
company and identify cross-sales opportunities. He
KEY DIGITAL has hired QUANTUM SALES &
venues, broadcast, security, and
will also liaise with lighting designers to help them
TECHNOLOGY as its manufacturer’s rep for the
house of worship. Based in
realize their creative visions, and work with the
territory including Southern California,
Monument, CO, Wyrwitzke joins PPDS with nearly 20
entire ACT family to identify and execute long-term
southern Nevada, Arizona and Hawaii.
years of pro AV experience.
goals to better serve the market and grow the
Bruce Wyrwitzke
LED display products.
business. JENNIFER ONYSZCZAK has been
Jennifer Onyszczak
hired by DRAPER as regional
ELEVEN ENGINEERING has hired
driving sales of Maxhub UC
sales manager for the
AMNA SHAHZADI to join its
products, obtaining video
Midwestern United States.
growing research and
conferencing certifications from
Onyszczak replaces BRIAN
development design team.
key industry organizations,
KUNZ, who retired after holding
Shahzadi has a B.S. degree in
managing the company’s
the position for 18 years.
Onyszczak has more than 17 years of AV industry
electrical engineering from the Amna Shahzadi
University of Alberta.
experience, most recently as Midwest regional sales
ecommerce business for UC Charles Montoya
products, and helping develop
new Maxhub UC products.
manager for ADI Global/Herman AV Group. Her
PLANAR has
previous AV experience includes time with AVI
expanded its
ATLONA CEO and co-founder
Systems and AVI-SPL.
U.S. sales
ILYA KHAYN will depart the
force,
company on Sept. 15, nearly three
welcoming
years after Atlona’s acquisition
NAOMI
by Panduit. JAMEY SWIGERT,
PRO AUDIO SYSTEMS has
Peter Butler
Callum Hall
RIVAS and
made two
Naomi Rivas
hires: PETER
STEVE FITCH to the company. As a regional account
Jamey Swigert
BUTLER and
manager for Planar, Rivas manages the company’s
assume the company’s top leadership role as
CALLUM
sales efforts in Northern California; she brings nearly
executive director.
HALL. Butler
25 years of AV industry marketing and sales
Steve Fitch
currently director of AV sales and business development, will
joins as business development director, tasked with
experience, most recently having served as a channel
DOUGLAS RUSSELL has joined
improving efficiency and profitability, identifying
sales manager for Samsung. With nearly 20 years of
TVU NETWORKS as Northwest
new opportunities in the marketplace, and addressing
experience in the AV industry, Fitch also joins Planar
regional accounts manager,
potentially beneficial additions to the company’s
as a regional account manager. Based out of Long
North American sales. Based in
portfolio. Hall, whose responsibility is audio sales,
Island, he will manage the company’s sales efforts in
Seattle, Russell comes to TVU
will serve as the first point of contact for customers in
the New York metropolitan region.
Networks with a varied Douglas Russell
the company’s sales operations.
audiovisual background, having
MAXHUB has appointed CHARLES MONTOYA to the
held senior-level engineering positions at Amazon
HALEY TUOHY is now senior manager for the end
newly created position of director of sales for UC
Prime Sports and Keycode Media, and having been a
user business development team at HARMAN
products. In this position, Montoya is responsible for
field engineer at Raytheon.
22
SCN // September 2021 // avnetwork.com
BUSINESS INFOCOMM 2021
XXXXX XXXXX By Jim Beaugez
T
XXXXXXXXX
The last time AV professionals gathered together for InfoComm was in 2019 at the Orange County Convention Center in Orlando, FL.
InfoComm Is Back! Planning for Your InfoComm 2021 In-Person Experience By Megan A. Dutta
I
t’s been more than 16 months since AV professionals gathered in person to meet at an InfoComm show. Some of us haven’t missed
a show in 10, 15, or even 20 years, but when the COVID-19 pandemic struck, we were all forced to skip a year. Well, good news, #AVTweeps, InfoComm is back!
Free Exhibit Hall Pass InfoComm is giving our readers a free Exhibit Hall pass to the show! Use VIP Code “FUTURE” to redeem your free pass. Visit www.infocommshow.org to learn more and register.
SCN // September 2021 // avnetwork.com
Tips for Newbies: I tell newbies every year to wear comfortable shoes. Also, spend a little time in the smaller booths on the outskirts of the halls—there is always new and interesting tech there.
23–29 for the show’s return. We spoke with AV
Amanda Eberle Boyer, General Manager, AV Chicago
veterans to get their take on the show. Here’s what
Why I’m All In: As a former
they had to say.
AVIXA staff member, the 2021
AV professionals are set to gather in Orlando, FL, Oct.
Jeremy Caldera, CTS-D, CTS-I, Senior Vice President, Pearl Technology
show is the first time I will be at the show as an attendee. I will truly get to experience InfoComm in a new way! I cannot wait to meet with industry peers (in person!), hear how they are
Why I’m All In: I can’t wait to
using new technology and their insights about where
see the new products and the
our industry going, look at new tech from exhibitors,
way technology is evolving in
and be inspired by what others are doing. Innovation
response to the pandemic. And, of
and creativity have been catapulted during the
course, I’m excited to see colleagues and friends.
pandemic and I cannot wait to see what is coming
Show Strategy: My plan is to spend more time on the show floor this year, and focus on developments from our key manufacturers in order to build on our
24
current offerings.
next! Show Strategy: I look forward to packing as much as I can into my time at InfoComm. I have started my
INFOCOMM 2021 BUSINESS
list of sessions I want to attend and am building a show floor tour for myself so I can make sure I hit all the booths I am interested in. The key with the education sessions is to plan ahead. I must note that I cannot wait for the AVIXA Women’s Council breakfast, a must attend for me. Tips for Newbies: If AVIXA offers a first timers
“Attending the show is a marathon, not a sprint. Prioritize what is important to you and then build in the rest as you are able.” —Amanda Eberle Boyer
orientation, try to attend. It’s a great way to meet fellow #AVTweeps who are new to InfoComm, learn the layout of the show floor, and get a good idea of the various events. I would also suggest stopping by the AVIXA booth to connect with their staff—they will also have great tips to share with you. Attending the
Zoom call. Show Strategy: Several of my teammates will be
or three pairs of sneakers that you can rotate will give your shoes time to dry out when you’re not wearing
show is a marathon, not a sprint. Prioritize what is
attending sessions to maintain their CTS
them. Your feet will smell better and your shoes will
important to you and then build in the rest as you are
certifications in parallel to visiting booths. Our
be more comfortable. Resist the urge to wear anything
able.
strategy for the show floor is to correlate key
with a heel or a shoe that’s even mildly
technologies that are going into our projects, and
uncomfortable. Your feet will thank you later.
Javid Wahid, Director of IT, Spinitar
consider our clients’ interest in the most recent
Why I’m All In: This year at
efficient route that brings us to all the relevant
Dave Hatz, Vice President of Technology, RoomReady
InfoComm, I’m looking
manufacturers on the show floor.
Why I’m All In: Relationships are
innovations. From there, we will map the most
forward to checking out AV
Tips for Newbies: The booths can be quite noisy,
such an important component
monitoring and analytics
making it difficult to hear presenters. Get
of being successful in any role.
solutions.
comfortable with raising your hand and saying “I
Over the past 18 months,
can’t hear” or “I don’t understand.” Everyone around
we’ve managed to maintain
concentrating on monitoring and analytics, I will also
Show Strategy: As I’m really
will likely allow you to move forward, or help you
the relationships through
seek out classes focused on those topics.
understand whatever is confusing.
remote collaboration, but I’m
Tips for Newbies: There will be a lot to see on the show floor—don’t spend too much time in one booth. That way, you can explore all the available options.
Victor Valliere, General Manager, CCS Presentation Systems
Hope Roth, Lead Programmer, Riordan Brother Integration
excited to get back to in-person events. Show Strategy: I typically put together a pretty focused agenda of which companies I want to see on the first day. I’ll target medium-sized companies
Why I’m All In: The pandemic
first, saving biggest companies for Day 2—
led me to reassess my travel
particularly in the afternoon, when everyone else has
schedule, and to make some
started to get tired. I try to limit scheduled meetings
Why I’m All In: I am looking
changes at work so I can be
and formal booth tours on the last day so I have time
forward to experiencing the
home more for my family. But
to walk the entire floor, focusing on the smaller
energy generated by live
I’m all in for continuing to attend
booths. I know a lot of people write off the last day of
InfoComm events. I’m also
InfoComm every year. Why? Because
the show, which works well for me. It’s less busy and I
excited to reengage in face-to-
it’s my best chance all year to learn from, and enjoy
find everyone is more willing to have deeper
face networking.
the company of, some of the smartest, most dynamic
conversations because there isn’t a line of people
folks in the industry.
waiting to see the new product.
Show Strategy: This year, I will focus
on
sessions that discuss new market strategies and
Show Strategy: This year, it’s going to be more
Tips for Newbies: I have three tips for new
demonstrate the evolution of new technologies. I
important than ever to have a plan ahead of time. I
attendees. First, when you go into the big booths,
typically schedule booth tours throughout the week
like to make a list of my must-sees and map out
always ask questions to determine if what they are
with key strategic partners.
where those booths are located. It’s also helpful to
showing is a real product or a concept. Ask questions
have a list of “would-like-to-sees” in case plans get
about when it will be available and what it will cost.
share is to participate. Introduce yourself and enjoy
upended and I find myself with extra time on my
While you likely won’t get direct answers to some or
the power of networking.
hands. I’m fortunate to have an education package,
all of those questions, you can read between the lines
which will let me drop in on many of the training
and make a more educated determination about how
sessions; I will still plan my classes out ahead of time.
long it will be before you can actually order and
I put everything into my work calendar so I can check
receive the product.
Tips for Newbies: The biggest piece of advice I can
Mark Peterson, Principal and AV Discipline Lead, SM&W
it easily, and so I get reminders. You don’t want to
Second, unless the product is actually shipping,
Why I’m All In: This will be the
miss a meeting or a valuable training because you
anything you see can change. That can be exciting,
first time in over a year to get
didn’t realize what time it was.
and frustrating if you start planning on using a
my hands on the most recent
Tips for Newbies: Pack day clothes and evening
product before it’s ready.
technology advancements. I
clothes, and make sure you have extra shoes. Not
Finally, make sure you take time to walk around
am excited to see direct view
because you need to dress for clubbing at night, but
and look at the smaller booths. This is where some of
LED, microphones, speakers, and
because it’s hot and humid and you’ll have been on
the biggest value can be found. Many of these
artificial intelligence built into camera framing, as
your feet all day. You’ll feel so much better if you have
companies do one thing really well, and InfoComm is
it’s difficult to evaluate the end user experience over a
something fresh and dry to change into. Having two
your best way to get exposed to them.
avnetwork.com // September 2021 // SCN
25
BUSINESS INFOCOMM 2021
Tim Albright, Chief Marketing Officer, CTI
Solution Providers (CSPs) haven’t attended a large
year is a chance to reconnect, in
Rebecca Sullins, CTS-D, CTS-I, Senior Design Engineer, Clair Global Integration
real life, with all our industry
Why I’m All In: I can’t wait to
events like the PSNI Supersummit, but being
friends and colleagues. Virtual
be in person at InfoComm 2021,
together, in person, to network and catch up will
happy hours, chats, and Zooms are
mostly because of the isolation of
make our relationships stronger.
fine, but there’s nothing like grabbing a coffee—or a
the last year. It’s so important to experience
gin and tonic—with a friend and catching up. Being
technology in person. You can look at specifications
the booths of PSNI’s Preferred Vendor Partners (PVPs)
able to see the technology in person is also a huge plus.
all day and all night, but you also need to experience
like Kramer, Shure, and more. Ahead of the show, I’ll
You can’t really assess the quality of a speaker, new
the sound, the immersion, and the feeling of it.
make appointments with these PVPs according to
Why I’m All In: InfoComm this
display, or other hardware virtually. Show Strategy: Education for me takes place on
Show Strategy: I always try to avoid
tradeshow together since ISE 2020, and I can’t wait until we’re all in the same room at our annual breakfast. We’ve been keeping in touch with virtual
Show Strategy: At this year’s show, I’ll be visiting
their booth location to maximize my time on the show
overscheduling. You have to leave some flexibility in
floor. My evenings will be spent networking with our
Tuesday. I love the Technology Innovation Stage, and
your day in case you see something that piques your
PVPs and CSPs at various events.
that’s where you’ll find me during lunch. It’s a way to
interest. So I always make sure to plan around the
get new and fresh ideas in between interviews. We try
very important educational sessions I want to attend,
wear comfortable shoes—this may sound basic, but
to hit the main booths in a grid. Friday is a chance for
but avoid cramming my schedule so full I can’t stop
water and a good shoe make a huge difference in how
us to visit the smaller companies in the back. You’ll
and smell the roses, so to speak.
you’ll feel after a long day on the show floor or night out.
find some really great ideas in those 10x10s.
Tips for Newbies: The best advice I can give is to
Tips for Newbies: Hydrate as much as you can and
shoes that are not brand new. Buy those shoes now
show with lots of noises and lights. It can be a lot to
Jeff Irvin, Principal, Spinitar
and sleep in them. Take blister Band-Aids just in
take in, and it’s really easy to lose yourself. I would
Why I’m All In: I am looking
case. Finally, pace yourself. Absolutely plan your day
recommend picking some large landmarks. Go to the
forward to seeing all of our
out and figure on more time than you’d think at each
booths of the companies you know and use often. But
industry friends we haven’t
major booth. Most importantly, have fun and enjoy.
between those booths, make sure to look around, talk
seen for a long time.
to the smaller manufacturers, and learn about some
Relationships are key, and the
new technology. Also, make sure to take breaks. After
opportunity to restore/renew those
a while on the floor, stop, sit, take a breather, and
relationships is what I’ll enjoy the most. For instance,
take in what you’ve seen so far. You can get burned
the annual PSNI breakfast will bring leaders together
out pretty quickly.
from more than 90 CSPs worldwide to talk shop.
Tips for Newbies: My first tip is wear comfortable
Kris Begnaud, Vice President of Sales, Data Projections Why I’m All In: InfoComm has been an annual summer
be very careful not to get overwhelmed. It’s a huge
Where else can you get an opportunity to connect with
spend time in Orlando in late October. I am excited
Hailey Klein, Director of Marketing and Communications, PSNI Global Alliance
about reconnecting in person with those I’ve known
Why I’m All In: I am so
and worked with over the years. InfoComm is the best
thrilled to be able to see all of
opportunity in AV to network with manufacturers,
my AV friends in person at
fun, try to build in a little sleep if you can. The days on
colleagues, and customers in one place.
InfoComm 2021. PSNI’s Certified
the floor can be very long!
tradition in our industry for a long time, so it will be interesting to see what it’s like to
AV industry leadership other than events like InfoComm? Show Strategy: I map out who/where/what I want to see well in advance of the show. Walking into the exhibit halls without a plan is terribly inefficient. Tips for Newbies: While the nightlife is loads of
Show Strategy: We plan to send a mix of folks from each of our offices who represent either design or sales to get different perspectives on the latest solutions and technology. For the education sessions, we look for topics that are not only relevant to the technology that we sell, such as networked AV, but
Join SCN for an Exclusive Preview of InfoComm 2021
those that are related to managing our business, such as “How to Effectively Manage AV Staff.” For either
At the all-new InfoComm Sneak Peek virtual event—to be held on
the show floor or the sessions, the goal is to divide
Thursday, Sept. 23—Systems Contractor News and AVIXA will give the
those attending and gather as much info as possible
AV industry an inside look at InfoComm 2021.
to share with the team. Tips for Newbies: Take advantage of the
During the single-day virtual event, attendees will get previews of InfoComm education sessions on topics like digital signage trends,
opportunities in the education sessions and network
emerging audio solutions, and classrooms of the future. The event will
as much as possible on the show floor and at social
also feature sneak peeks from manufacturers about new products
events in the evenings. It’s great to meet and learn
they’ll be launching at InfoComm, in addition to virtual networking
from folks who likely face the same problems and
opportunities.
challenges that you do every day. It is impossible to see everything on the show floor, so narrow down your areas of focus—such as videoconferencing solutions for soft codecs, LED video walls, AV over IP, etc.—and map out what you want to see.
26
SCN // September 2021 // avnetwork.com
InfoComm Sneak Peek is free to attend for qualified integrators, consultants, content creators, technology managers, and the like. To register or learn more, visit www.infocommsneakpeek.com. For sponsorship opportunities, contact Adam Goldstein at adam.goldstein@futurenet.com.
FS PRODUCTIONS/GETTY IMAGES
BUSINESS AUDIO IN HYBRID OFFICES
As gatherings in enclosed rooms are discouraged, more employees are taking calls from their desk, which makes it likely meeting participants will be exposed to extraneous noises. Acoustic fencing technology offers one solution to this problem, alleviating these distractions from the call itself so that participants on the other end don’t hear them.
The Hybrid Workplace: Trends in Acoustics and Audio By Carolyn Heinze
“Over the years, everyone was so focused on the
was.’ When they go back to the office, I think people
video and not as focused on the audio, but if there’s
will be much more sensitive to that now than they
P
a glitch with the video, the call is going to be fine. If
were before, and they’re starting to think about the
rior to the pandemic, acousticians and
the audio is awful, however, the call is dead because
technology that they need to invest in.”
audio systems designers grappled with
it’s the primary way we communicate,” he
producing quality sound in “fishbowl”
explained. The struggle to hear and be heard while
Associates (DNA), an audiovisual and technology
conference rooms—spaces featuring glass walls,
conferencing from home underlined just how
consulting firm based in Orange County, CA,
concrete floors, perpendicular angles, and
important audio is.
relayed that one of the biggest trends he’s seeing is
furniture with hard surfaces. As companies put
Having experienced working from home for the
Joey D’Angelo, president of Joseph D’Angelo and
the creation of conferencing “rooms” within an
their hybrid work strategies into practice, many
last few months has many considering how to
open office plan, but without the traditional
of these issues remain … and a few new ones are
reconfigure in-office meeting and conferencing
four-wall configuration. Instead, organizations are
presenting themselves.
spaces so they deliver better experiences for remote
exploring partitions (usually ones able to
One of the positive outcomes of our collective
participants in a hybrid work environment. “People
accommodate a video display) that define a given
work-from-home experience is that people have
were forced into having meetings using virtual tools
meeting space within a large, open area.
become more aware of the need for a quality audio
and they had to figure it out—they were forced into
Unsurprisingly, this configuration creates speech
experience during conference calls, noted Rob
adopting them,” Gilfillan said. “In doing that, they
privacy issues. “We’re trying to solve these
Gilfillan, president of Cenero, an AV systems design
realized, ‘Wow, this is a really bad experience when
problems with microphones that have directed
and integration firm headquartered in Malvern, PA.
you call into a room. I never realized how bad it
lobes and cut-off points, and it takes a lot of
28
SCN // September 2021 // avnetwork.com
AUDIO IN HYBRID OFFICES BUSINESS
their technological makeup has not, Gilfillan noted. “The trend has been that every huddle space will be outfitted with USB video and audio devices, because conferencing in those spaces will be a constant moving forward,” he said. He added that management platforms such as AppSpace, which feature analytics, monitoring, and reporting, give tech managers and other stakeholders insight into how these spaces are being used as the hybrid workplace evolves. “People are looking at being able to aggregate data to make
From left, Joey D’Angelo, Mark Higgason, Rob Gilfillan
better business decisions about their meeting spaces in terms of the rooms that are being booked,
testing, and trial and error,” he said.
coworker who may be much louder in conversation
their size, who’s booking them, and how these
than another—the sound is still there, but it’s
spaces are being used. The huddle spaces are going
where people are participating in
unintelligible and it’s not really distracting,” he
to change based on that data.”
videoconferencing from their desks, and thus are
said. These solutions also mask noise coming from
exposed to extraneous noise such as ringing
the HVAC system, and can be used for background
workplace, D’Angelo believes that once the
telephones, visitors to the office, and the chatter of
music and paging as well.
pandemic subsides, an increasing number of
These challenges spill into the open office space
neighboring colleagues. Acoustic fencing
Higgason also pointed to technologies like
While the current focus may be on the hybrid
companies will require their employees to spend
technology offers one solution to this problem,
Shure’s Microflex microphone series that allow for
most of their time at the office. “People were
alleviating these distractions from the call itself so
more precise audio capture in spaces where, once
working really hard [from home] during the
that participants on the other end don’t hear them.
again, ambient noise is a problem. “This newer
pandemic because they wanted to keep their jobs
generation has really allowed us to focus on areas
and keep their companies strong,” he said. Post-
masking solutions—such as those offered by
that we want to pick up coverage from and reject the
COVID, he argues that productivity—particularly
Biamp’s Cambridge Sound—deliver speech privacy
areas we that we don’t,” he said. “Even with bad
that of remote workers—will decline, driving
in open spaces featuring a lot of ambient noise and
acoustics, we can still make something far more
organizations to make their remote work policies
chitchat, noted Mark Higgason, executive vice
workable than we could previously.”
more restrictive. “I think it will be a boon for the AV
For those working in an actual office, sound
president and partner at Encompass AV, an
Huddle spaces are another area of focus for those
industry because these companies will have built all
audiovisual systems design and integration firm
returning to the office. With the need to distance
of these less dense office buildings, and they’re
based in Elk Grove Village, IL. While he
people from one another, the concept of cramming
going to need more, and there will be the need for
acknowledges that sound masking isn’t a new
three to five meeting participants in a small room is,
renovations and changes and new buildings. I think
concept, it’s one that’s being re-examined by
for the moment, frowned on. For now, many of
it’s a win-win for the AV industry.”
organizations as they roll out their hybrid work
these spaces have been reduced to mini-offices,
Carolyn Heinze is a freelance writer/editor.
strategies. “You’re not actually quieting anything.
reconfigured for one or
What you’re doing is making human speech
maybe two people. While
unintelligible at a distance. You may still hear the
capacity limits may have
mumble of a coworker on the phone, or one
changed in these rooms,
Standardizing the Virtual Workforce After a long spell of cobbling together remote work technologies, there is an argument that companies will begin standardizing the systems used by those who continue to work outside of the office, according to Rob Gilfillan of Cenero. In this model, organizations will list the make and model of the cameras, microphones, and USB devices they want their employees using for conferencing in an effort to control the quality of these calls. “Everyone is sick of being on a call with someone who just opens up their laptop and tries to use the microphone and speakers on that laptop, and they’re in a Starbucks with a lot of people around and shoddy bandwidth, and there is all this noise,” he said. At the same time, Gilfillan noted that it’s wise to specify USB peripherals that are certified by the conferencing platforms that clients are using. “If, say, a USB microphone isn’t certified [by the platform in question], it might not deliver a great experience,” he said.
avnetwork.com // September 2021 // SCN
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avnetwork.com // September 2021 // SCN
29
BUSINESS VIRTUAL EVENTS
TAYLOR REGULSKI FOR LOLLAPALOOZA 2021
The stated policy at Lollapalooza, the first large-scale music festival held since the COVID-19 pandemic began, was that attendees would need to show vaccination records or a negative COVID test to enter the festival grounds.
Getting Back to Show Business Music festivals are back. Are you prepared to deal with the new normal? By Jim Beaugez
enclosed areas. All of which is to say, 18 months into
his company works, such as Outside Lands, which
the COVID-19 pandemic, audio professionals
will feature Lizzo, The Strokes, and Tame Impala
W
returning to the job for festival season are having to
on Halloween weekend in San Francisco’s Golden
hile the 2021 global music festival
figure out how to handle pandemic safety precautions
Gate Park.
season arrived later than many hoped,
in real time.
got a look at what to expect going forward when Lol-
state to state, and city to city, so this can be
lapalooza drew an estimated 100,000 concertgoers
challenging in terms of on-site
about handling that kind of stuff,”
to Chicago’s Grant Park on the last weekend of July.
logistics,” said Michael Maxson,
said Osmond, echoing Maxson.
Organizers say nearly 90 percent of attendees
director of strategic applications
sound companies and audio integrators
“COVID has affected every state and region of the
“Health guidelines vary from country to country,
country differently, so everyone has had different protocols or different levels of how they’re going
Festival headliners may have
showed proof of vaccination prior to entry, while
at Meyer Sound. “We have seen
more influence over the backstage
others provided proof of a negative COVID-19 test
the entire event ecosystem
and onstage safety precautions
taken within 72 hours of their entry to the event. Still,
working creatively to prioritize
than organizers or hired crews,
with the highly contagious delta variant of the
the health and safety of crews,
added Osmond. “I think that a lot
coronavirus sparking a surge of infections in the
artists, and fans alike.”
of what you’ll see when it comes
United States, the four-day festival had to pivot
Josh Osmond, director of
to festivals is that any headliner at
midway in response to new guidelines from the
operations at Bay Area-based
a festival, if they have a specific
Chicago Department of Health advising people to
UltraSound, said that while some
COVID protocol, they will probably
wear masks in indoor spaces, regardless of
common protocols such as
be able to implement it on that
vaccination status.
masks, proof of vaccination, and
given day across the board,” he
proof of a negative COVID test
said. “On top of that, I think
and staff and attendees masked up in the
Festival organizers complied with the directive,
are being enforced by venues and
you’re going to see a lot more
merchandise shop and help tents. Crew members
promoters, he has not seen
were required to wear masks, too, when working in
official language from festivals
30
SCN // September 2021 // avnetwork.com
sanitary stations and more Michael Maxson
hand-washing stations backstage.
VIRTUAL EVENTS BUSINESS
You’ll probably see stations where you can get a free mask and free gloves.”
“The reason festivals are so significant is because you can do a festival
Add the uncertainty about when and where COVID
in a bubble, to some extent. You can’t do a
outbreaks will occur to the lack of a consensus among
tour that way,” said Curbishley. “With
states and regions as to what constitutes a proper
tours, you’re playing in front of 20,000
pandemic response, and festival organizers are stuck
different people every night, and you’re
between putting bands and crews to work and avoiding
getting on buses and traveling to different
becoming responsible for creating a super-spreader
towns, staying in different hotels. You
event. For now, these standard precautions—
can work from a backstage bubble, but
requiring masks and showing proof of vaccinations or
you’re still mixing with 60 local crew
negative COVID tests—form the core of the safety
members on the stage. That kind of thing
measures that are enabling the shows to go on.
is tough to manage. Festivals, we’re
“If you can’t keep your people safe, you can’t work, so there’s lots and lots of work that has been
Josh Osmond
hoping, will be easier to police.” Audio crews will likely play a direct role in some
noted, so at any given time there is one set of
going on with that, but it is difficult,” said Mickey
forms of protection, particularly in keeping shared
microphones in use, another set of microphones in
Curbishley, president of the live production group at
equipment sanitized, said Osmond. “We clean the
staging, and a third set that has just come off the stage.
Solotech. “The obvious way to protect yourself is to
microphones more often now,” he said. “If the
“There’s time to do it. I think that’s one of the
protect your breathing space, but also to keep a
equipment is being shared by multiple groups,
things that will start to happen to more often, finding
distance, and having to do that at a festival, you can’t
they’re going to have to have a sanitary supervisor
ways to keep the shared equipment more sanitary,”
control the audience. But the crew—regardless of
[who ensures that] mics come off stage and get
concluded Osmond. “And you may see more bands
what happens, you’re going to be on top of each other,
sanitized and wiped down before they get put on for
traveling with their own microphones and things
and you’ve got to load trucks together. Maybe you’ve
the next band.”
along those lines, just to make sure
got four people in a truck instead of six or eight, but you’re still in a truck and you’re working, sweating,
UltraSound typically provides up to a three-band microphone complement per stage for festival gigs, he
that what they’re using is what they always use.”
breathing heavily. The good thing about it is most of the work is outdoors.” Some festivals have reimagined their events to reduce the chance of COVID transmission among staff and festivalgoers, Maxson noted. At Lake Geneva in Switzerland, the Montreux Jazz Festival— which traditionally hosts a mix of indoor and outdoor events—moved proceedings onto a
LIONEL FLUSIN
lake stage this year for a socially distanced
“The reason festivals are so significant is because you can do a festival in a bubble, to some extent. You can’t do a tour that way.” — Mickey Curbishley
and completely outdoor experience. “Other large-scale outdoor festivals such as Outside Lands moved the date from August until October in hopes of a safer environment in the fall,” he added. “Some summer tours and festivals pushed their dates closer to the fall season in the northern hemisphere, jamming calendars for September and October, or they just pushed until 2022,” when they hope the level of COVID-19 infections will be lower. Among the major U.S. festivals scratching this year is the New Orleans Jazz & Heritage Festival (Jazz Fest), which had postponed from its usual April dates to October but announced the cancellation of 2021’s edition in mid August. Across the Atlantic in England, where the cancellation of the Glastonbury Festival caused many in the industry to doubt there would even be a 2021 festival season, the sold-out Reading and Leeds festivals went down as scheduled in August. The Life Is Beautiful festival in Las Vegas and Bonnaroo in Tennessee are still scheduled to take place this month.
The Montreux Jazz Festival, which traditionally hosts a mix of indoor and outdoor events, moved proceedings onto a lake stage this year for a socially distanced and completely outdoor experience.
avnetwork.com // September 2021 // SCN
31
BUSINESS HILTON GREENVILLE REMINGTON LEITH
single wall-mounted loudspeaker,” said Stephen Gardner, owner and president of SASS. “There were some corporate executives interested in the rooms, which are quite large—and we needed to jump in quickly to put a plan into action.” A longtime installer of Bose commercial sound systems, Gardner loaned the hotel a small system to improve the audio quality and capabilities while the SASS team began considering the AV infrastructure upgrade. Even with the temporary Bose system in place, audio was stretched to its limits considering the large spaces it worked to fill—which led to an accelerated decision-making process by hotel execs. Gardner quickly set his sights on an AV over IP architecture, given the variety of spaces and the distance between some locations. “We wanted to build one system that could feed all of these different spaces,” he said. “We wanted to establish a flexible input and output strategy that we could easily scale. That’s not really possible with a legacy matrixed system, where you are limited by fixed I/O counts and dedicated endpoints.” Gardner guided the client toward Atlona’s
An IT-friendly 42U equipment rack at the Hilton Greenville integrates two 48-port Cisco network switches and all pertinent audio equipment, including an OmniStream 238 IP-to-analog audio bridge, a Bose ControlSpace EX-1280C conferencing audio processor, and a Sennheiser EW 500 G4Series wireless antenna system.
Hospitable Integration SASS Turns to AVoIP to Feed AV Environments at the Hilton Greenville
OmniStream Pro family instead of a more expensive option suggested by another firm. While both solutions offered the flexibility for signal distribution the hotel required—along with the system expandability he sought—OmniStream’s interoperability with Gardner’s audio choices was significant. There was one other factor in OmniStream’s favor: Gardner had his eye on bringing the hotel’s AV control on the network, which he could most easily achieve with Atlona’s Velocity IP-enabled control platform. “I come from the analog world, but the AV universe is all rapidly moving to IP,” said Gardner. “We don’t want our end users to be stuck.
By SCN Staff
H
business meetings, and small conventions, as well as
OmniStream and Velocity together offered Hilton
privately hosted events.
Greenville the best of both worlds for a genuine AV
The SASS team was tasked with upgrading AV
over IP environment.”
otel properties often represent a diverse
systems in the divisible ballrooms and conference
sampling of what’s happening in commer-
rooms used mainly for these purposes. The existing
Simplified Programming
cial AV integration. While hotel instal-
AV environment was sparse at best. Video was
Gardner stressed that Atlona’s professional
lations are technically all considered part of the
limited to basic projectors, while some audio
programming environments ultimately helped
hospitality vertical, specifics of the AV use cases
components could support announcements and
him bring together a very complex AV distribution
there vary quite a bit between venues, from boutique
simple presentations. A control system had been
architecture.
independent hotels to the largest global chains.
installed at some point, though it was rarely used and
A hotel project today will often encompass AV for
never effectively.
several different applications, including meeting spaces, convention spaces, leisure activities, dining,
“They had a sound board temporarily placed in each space, with some wireless microphones and a
“There was very intense programming when it came to building this system, and I don’t think I’m overstating it when I say we pushed the envelope,” Gardner said. “In the hotel’s West Wing alone, we
retail, and entertainment venues. The possibilities truly seem endless for the systems integrator. The team at Security Automation Sound Services (SASS) found themselves focused more on the corporate and business side when they began work on the audiovisual integration project at the Hilton Greenville in Greenville, NC. With five meeting rooms and 43,194 square feet of event space, the hotel is a popular destination for corporate gatherings,
32
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“There was very intense programming when it came to building this system, and I don’t think I’m overstating it when I say we pushed the envelope.” —Stephen Gardner
REMINGTON LEITH
REMINGTON LEITH
HILTON GREENVILLE BUSINESS
Control panels allow users to easily manage audio, projection, and other AV systems at the Hilton Greenville.
Atlona OmniStream decoders were added in a variety of places to better suit delivery to endpoints, like the Epson Cinema 660 projectors and Screen Innovations 160-inch screens in the Hilton Greenville’s ballrooms.
accommodated microphone and video feeds in three
Some were installed in ceilings near Epson
amplifier in the rack brings in the various antennas
spaces that can be divisible into four, five, or six
projectors, and others within an existing 42U
from the system’s power amplifier.
rooms depending on what is happening in the hotel.
equipment rack that was rewired and reused for this
We’re also feeding endpoints in the Greenville
project. The IT-friendly rack also integrates two
all worked closely with him and his team to customize
Room, which is a more upscale room for small
48-port Cisco network switches and all pertinent
the system and provide the flexible programming
conferences, and then there are four rooms on the
audio equipment, including the OmniStream 238, a
environments he needed. He also had high praise for
other side of the hotel.”
Bose ControlSpace EX-1280C DSP, and a Sennheiser
Screen Innovations, noting that the company made
EW 500 G4Series wireless antenna system.
the installation easier by eliminating the need for
Gardner noted that Atlona has established a “click-and-play” system that is easy to use. While he
OmniStream’s integration with the
Gardner noted that Atlona, Bose, and Sennheiser
flush-mounting screens.
pushed the envelope on the programming side, he
ControlSpace EX-1280C DSP was especially critical
said Atlona’s environment made the process easy to
to execute Gardner’s vision, which would include
programming. We couldn’t simply cut-and-paste the
manage overall. Most importantly, the system is doing
Bose loudspeakers.
same setting for every space because each was
what the previous one could not, even for audio alone. “There are partitions in each of West Wing
“Bose uses Dante exclusively. Before we brought
“We really had to think through the
unique,” Gardner concluded. “This was especially
in OmniStream, it would not talk to the existing AES
true when it came to the HDMI video feeds, the
ballrooms, and they could never take advantage of
audio streams moving through the spaces,” said
microphone system, and the DSP flows. These
pushing unique content to divisible spaces,” Gardner
Gardner. “Now, the OmniStream 238 brings the
companies made a very challenging programming
said of the legacy system. “The existing control
audio signals into the Bose, which has a 64x64 I/O
and integration project a lot more seamless than it
system was supposed to accommodate that, but it was
capacity.”
difficult for the end user to comprehend. Ultimately it sat there mostly unused.”
could have been.” 1_3p loop.qxp_WIRE BUSHINGS 1 4 pg 7 09 4/8/21 12:46 PM Page 1
The DSP moves the audio to Bose FreeSpace DS
“Velocity changes everything on the control side
100F loudspeaker systems,
when it comes to ease of use,” Gardner continued. “If
which were deployed in a
it’s a single room, we’re just worried about master
70-volt configuration to
volume on the touch panel. And when they link the
accommodate the longer
rooms, they can easily pull in HDMI video feeds and
runs.
direct them to two or more spaces. Velocity keeps the complex very simple.”
“The FreeSpace system
LOW-COST HANGER
THE LOOP™ F O R CO M M U N I C AT I O N S C A B L E
replaced these enormous wedge-shaped speakers
Network Convergence
that were just cancelling
The OmniStream Pro architecture includes a mix of
each other out because of
OmniStream 111 WP Wallplate networked AV
how they were spaced and
encoders, OmniStream 121 (single-channel) and 122
positioned,” said Gardner.
(dual-channel) networked AV decoders, and
“The audio integrity is now
OmniStream 238 IP-to-analog audio bridge devices.
perfect for these spaces.”
The SASS team installed two wall plates in each of the
The Sennheiser system
six West Wing divisible spaces—one in the front of
improves presentation
the room and one in the back—and one in the
audio. Configured as a
Greenville Room, with a second in storage if needed.
redundant A/B system, the
Front and back wall plates were installed in the four
wireless Sennheiser
remaining rooms on the other side of the hotel.
solution includes high-
The team added OmniStream decoders in a
quality handheld
variety of locations to better suit delivery to
microphones and a mix of
endpoints, which included Epson Cinema 660
single- and dual-channel
projectors and Screen Innovations 160-inch screens.
receivers. A distribution
avnetwork.com // September 2021 // SCN
33
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TECHNOLOGY CONFERENCE MICS
The Latest in Conferencing Microphones By Ledetta Asfa-Wossen
Biamp’s Parlé family of microphones includes the TCM-X ceiling, TTM-X tabletop, and TCM-1 pendant. Each microphone includes Beamtracking technology—ceiling and tabletop models have four 90° zones, while the pendant has three 120° zones—providing full 360° coverage of a meeting space. The TCM-X actively tracks and intelligently mixes conversations from around the table, allowing far-end participants to experience the conversation as they would a face-to-face meeting.
number of remote participants in meetings. Even as
specifically the MXA710 Linear Array and MXA910
people begin to return to offices, many meeting
Ceiling Array, meets this customer need by allowing
attendees are still not present physically. To ensure
vmicrophones to be positioned unobtrusively on
ith many employees returning to a hy-
that remote team members are not disadvantaged,
ceilings and walls.”
brid office arrangement, the demand for
companies are carefully evaluating their meeting
conference room microphones is rising
room technology to create the best experience for all
Intelligent and Secure
participants,” Fitzsimmons added. “Ensuring that
Looking forward, Jensen anticipates large conference
remote attendees can hear in-room contributors is an
rooms will continue to be used for smaller meetings
forward with regard to videoconferencing. Pretty
essential part of hybrid collaboration, and so
to support social distancing.
much everyone has had time on a video call. Global
microphones and room acoustic performance in
acceptance of the technology may be a stretch, but we
general are being scrutinized more than ever before.”
W
at an unprecedented rate. “The pandemic has moved us all quite a bit
are pretty close,” explained Dave Garlett, key account
“As a result, microphones will need to be adaptive and intelligent, covering more ground as necessary based on the size of the meeting, without
manager and consultant liaison at Audix. “That said,
What’s Next?
we are seeing an inversion of the corporate use case.
The increasing demand to deliver requisite
Before the pandemic, the typical videoconference
technology fast and cheap inevitably places pressure
room was generally a luxury for corporate leadership
on integrators to make good recommendations and
to 2020, many companies had been hesitant to shift
or executives. The rooms had large budgets—$25,000
deliver them as quickly and efficiently as possible.
to software-based codecs because of security
to $150,000, typically. In these rooms you would find
What does the future hold for conference
concerns,” said Jensen. “However, the pandemic
a local group of users, say six to 16 members, reaching
microphones?
expedited adoption of software-based codecs, and
out to an individual or a small far-side group.” Another significant trend has been the need for
necessitating any preconfiguration from the end user,” he said. Security is another essential consideration. “Prior
“Conference room microphone technology will
required businesses and conferencing technology
evolve in several different directions. The use of array
manufacturers to address security issues promptly
more unified communication. “We’ve experienced
microphones will likely continue to dominate, and
and preemptively. Our Microflex Ecosystem devices
strong demand for conferencing solutions throughout
vendors will continue to innovate microphone form
offer unique Shure Audio Encryption between Shure
the pandemic,” said Chris Fitzsimmons, product
factors as they identify new customer needs,”
devices, so users can have peace of mind knowing that
marketing manager at Biamp. “In particular,
Fitzsimmons said. “Additionally, UC platform
solutions that pair with the UC platforms our
vendors’ vision of the conference room will continue
customers are deploying more widely in their
to evolve, driving manufacturers to innovate and
organizations in response to the need for effective
deliver microphone solutions that customers are
remote or hybrid work environments.
seeking to complement their UC environments.
Complementary solutions to platforms such as
Microsoft recently laid out a very strong vision for the
Microsoft Teams and Zoom continue to drive
future of hybrid work and it will be interesting to
growth.”
watch how hardware manufacturers respond to it.
Digital Array Microphones
Different companies are working on solutions for similar customer needs and will arrive at different
When it comes to conference room microphones,
answers. Integrators also have an opportunity to align
Fitzsimmons asserted that digital array microphones
those different answers into solutions that are
of various types rule the roost.
optimized for their own customers.”
“Biamp’s Parlé Beamtracking microphones are an example of how beamforming technology is evolving into an even smarter solution that actively tracks
Like in many areas of pro audio, ease of use remains a persistent theme for optimum efficiency. “Aesthetics and design are playing a key role in how
voices as people talk and move around a space,” he
end users interact with their technology. End users
said. “This supports a much more agile meeting room
want the technology to turn on right as they walk in the
than a fixed-beam solution, which would need
room. They want any interaction with the technology to
reprogramming to account for changes in room usage
be minimal—or entirely touchless,” shared Troy
modes. It also makes for a more rapid room
Jensen, senior manager, global accounts, Shure.
deployment because there is no need to steer or program the mics after installation.” “The pandemic has driven massive growth in the
34
SCN // September 2021 // avnetwork.com
“Moreover, they want the tech to be discreet and, in many cases, off the conference room table,” he continued. “Shure’s Microflex Ecosystem solution,
Sennheiser’s TeamConnect Ceiling 2 provides high-quality touchless audio for voice and videoconferences. Featuring automatic dynamic beamforming technology, TruVoicelift, and advanced zone control, TeamConnect Ceiling 2 combines the advantages of a boundary microphone and a microphone array. This ceiling microphone offers the ability to set a priority zone and up to five exclusion zones for more targeted audio.
CONFERENCE MICS TECHNOLOGY
From microphones to DSPs to loudspeakers, the Shure Microflex Ecosystem offers a broad portfolio of networked audio solutions that can be precisely tailored to a user’s needs for superior collaboration experiences in any room.
Innovation and Interoperability
interoperability, according to Missall. “As an audio
While innovation has suffered in some
manufacturer, Sennheiser has worked hard to partner
technical sectors as a result of the
with other AV ecosystems to seamlessly integrate our
pandemic, the opposite is true when it
technology with theirs, giving customers multiple
comes to conference room technology.
solutions for their needs, and the ability to scale as
Another impact has been the importance of
“We have seen a clear shift in the industry as meeting and classroom
needed.” With hygiene being an important factor for all
technology now must be inclusive to
organizations in the wake of COVID-19, there is the
allow in-person and remote
added need to eliminate AV integrations with shared
participation. To ensure inclusivity and
microphone and headphone technology. Missall
give all participants a consistent
referenced Sennheiser’s TeamConnect Ceiling 2
experience, audio and video technology
microphone array technology as an example of how
has become incredibly important, and
beamforming and TruVoicelift technology are being
communications are secure, enabled with one click,
with it there have been some crucial innovations in a
used to maintain social distancing as they eliminate
and at no extra cost.”
short period that are on their way to becoming
the need for multiple mics.
It’s an area many other manufacturers are focused on, too. “Conference room audio devices
industry standards,” said Missall.
In many respects, COVID-19 has pushed IT to the
“Visually, there are more cameras in conference
forefront of design, and integrators and consultants
must allow remote access for device maintenance,
spaces and classrooms that are able to auto-switch
are now being forced to adapt, learn, and design IT
updates, and monitoring—which usually means
and focus on who is speaking or presenting at the
infrastructure.
being incorporated into an enterprise network. As it
given time. With this, as audio is the primary
is now plugged into the larger network, we have
communications interface, there is no longer room
offer managed services, bringing together hardware and
increased our focus on security within our product
for subpar audio quality in hybrid environments,” he
cloud platforms. This not only creates another revenue
groups,” said David Missall, insights manager
added. “Sound quality must be held to a high
stream for integrators, but also benefits the end user,
consultant and technical application engineer
standard, and audio levels of each participant
who gets access to instant technical support should a
manager, Sennheiser.
regardless of where they are sitting must be equal.”
need arise, reducing downtime,” concluded Missall.
Whatever your conferencing challenge, MAXHUB is the solution. MAXHUB’s collaboration ecosystem enables your business to realize the full potential of UCC technology that are optimized for use in conference and education.
“We’ve seen a rising trend where integrators now
Irvine, California (949)-270-5325 www.maxhub.com/en maxhubsales@cvte.com
1-800-398-5652
1-877-307-6689
TECHNOLOGY LOUDSPEAKERS L-ACOUSTICS
the market and adapt. “Earlier this year, we were addressing some uncertainties surrounding average event size,” said Ecalle. “Even as concerts and festivals slowly return at full capacity across the globe, it is too early to tell. Integrators and other manufacturers are adapting to the changing situation. Overall, it appears to be evolving in the right direction.” Ecalle said a key area of focus for L-Acoustics over the next few years is the development of high-end residential systems for private live entertainment and livestream events. “Our professional solutions are well suited to and can be adapted for that market,” he said. “Outside of that, the conversion of venues and movie theaters to accommodate livestream events has opened new gaps to fill in terms of loudspeakers and sound design. Last but not least, we expect to see L-ISA Immersive
The band Aerosmith celebrated its 50th anniversary with a residency in Las Vegas dubbed Deuces Are Wild (which was curtailed by the pandemic). In a collaboration between Aerosmith, THX, and L-Acoustics, MGM’s Park Theater was outfitted for an immersive concert sound experience for fans. L-Acoustics installed 230 speakers around the venue (about 190 more than a typical concert of this size) and sound engineers employed L-Acoustics L-ISA to direct up to 96 sound objects (instruments, vocals, and sound effects) in 3D space around the audience.
Bring the Noise By Ledetta Asfa-Wossen
T
Hyperreal technology gain traction in the install and rental market, with smaller, more distributed array configurations.”
Power-to-Size Ratio Along with new gaps to fill, the pandemic has also created growth amid the uncertainty. During the past 12 to 15 months, Meyer Sound has experienced a surge in demand for its small to
consider the full design of the system,” Saenz said.
medium-sized sound reinforcement products,
“With that, COVID-19 has underlined the need for
according to Tim Boot, Meyer Sound’s director of
more loudspeaker options that offer remote, ideally
global marketing.
he pandemic has disrupted many areas of
network-based diagnostics so AV teams can
the pro audio sector, but for loudspeakers,
troubleshoot room issues without having to send
loudspeaker, which offers the same technologies as
at least, there remain many constants. SCN
people on site.”
our ULTRA-X40 loudspeaker, but with smaller
explored some of the latest trends and how products might evolve post-COVID-19. “I don’t see the application of loudspeakers changing that much, but the role of loudspeakers in
The uncertainties brought about by the pandemic
“Take our ULTRA-X20 compact point source
drivers, and in a lighter, more compact package,” he
have inevitably made it hard for many companies to
said. “We launched the ULTRA-X20 at ISE in February
really hit the gas on innovation.
of last year, and then the world shut down a month
“In the past year, COVID-19 has forced players in
later. Yet the product has continued to do incredibly
the system and the interaction in the system has to
our industry to slow down their R&D activity. The
well because it speaks to the increasing need for a
evolve,” said Daniel Saenz, QSC’s amplifier and
overall pace of product releases has slowed, so it’s
powerful compact loudspeaker that you can use in
loudspeaker product manager. “For integrators, time
tough to single out overall trends that have emerged
many different applications. It can be a main speaker,
is money. Manufacturers will need to provide
across the past 18 months,” said Stéphane Ecalle,
it can be a fill, it can be a distributed install speaker.
loudspeaker solutions that make installation and
L-Acoustics’ global director of product marketing.
It’s kind of a jack-of-all-trades speaker, and that
deployment quicker and easier. For example,
type of product is doing really well right now.”
control platform with QSC loudspeakers can take
Elevating Livestream and Residential Events
advantage of built-in advanced voicings filter sets to
However, Ecalle remains optimistic. After all,
pandemic may have accelerated it. “Even
easily enhance performance and the speed of
the key to navigating uncertainty is to listen to
pre-COVID-19, we’ve seen demand for
integrators who use the Q-SYS audio, video, and
installation with optimal results.”
Better Interaction Going forward, Saenz stressed, loudspeakers can no longer be considered a standalone product. The pandemic has emphasized the need for unified loudspeaker systems that can be easily integrated and managed remotely. “It’s important to remember that loudspeakers are a piece of the greater audio, video, and control system. They shouldn’t be considered a separate part of any room design. With more AV teams working remotely, it’s critical to work through any issues and
36
SCN // September 2021 // avnetwork.com
But Boot is quick to note that this is not exclusively a COVID-19 trend, though the
products that do more, particularly in QSC’s latest range of AcousticDesign Series loudspeakers includes ceiling models with a Snap-Fit magnetic grille and a patented X-Mount Surface Mounting System for surface models to reduce installation time.
LOUDSPEAKERS TECHNOLOGY Meyer Sound’s Leopard-M80 narrow coverage compact linear line array is designed for focused coverage and long-throw applications. It’s a variation on Meyer Sound’s Leopard design that provides a precisely controlled 80° horizontal pattern instead of the 110° coverage of original model.
traditional, large-format loudspeaker systems, with promoters like Live Nation now planning an increasing number of tours and large-scale events for 2022. “If you plan more events, production companies need more equipment to support them, and that’s much more about traditional, large-format loudspeaker systems. I expect we’ll see that demand and houses of worship,” he said. “Our new authorized e-tailer Sweetwater gives us direct access to a broader market of musicians and
increase. Ultimately, the demand for performance will never go away. People are always going to be looking for high-performance, high-quality products.”
portable applications. COVID showed us that the
audio professionals. For them, we’ve been bundling
rental companies were using whatever inventory they
the ULTRA-X20 with our USW-112P compact
concluded, “The demand for ease of use is going to
had to support whatever events were being created—
subwoofer as one of a few ‘power couples’ aimed at
increase, because ease of use translates to a cost to
whether that was a drive-in concert or church
improving ease of setup for a new consumer base that
end users in regard to how much labor they have to
services in a parking lot. We had a customer in Mexico
might be purchasing a Meyer Sound product for the
bring in. Software is also going to be a big part of the
deploy a large-format line array for a small event
first time.”
way we deploy systems, and we’ll see software
simply because the socially-distanced audience
Boot is also positive about the continued need for
Looking into a post-pandemic crystal ball, Boot
become more deeply integrated.”
covered so much space. We’re in an era where we need to have flexibility with our systems and be ready for anything.”
Changing Requirements Boot added, “We’ve seen production requirements changing, even before COVID-19. Video increasingly drives the requirement for more compact sound systems, for example. And there are considerations for truck space, and space on stage. There’s a benefit to being very compact, and that’s always been an advantage for [Meyer Sound products], being self-powered and having loudspeakers with exceptional power-to-size ratios.” As an example, he pointed to Meyer Sound’s
Daniel Saenz
Stéphane Ecalle
Leopard-M80, a narrow-coverage variant of the Leopard compact line array loudspeaker. “It’s much smaller relative to its output. That’s a benefit for production companies. There are fewer racks on stage, fewer boxes in the truck. The Leopard-M80 fills out the Leopard family, along with the regular Leopard and the 900-LFC Low-Frequency Control Element. It’s a killer system. The Leopard-M80 reinforces our commitment to that product line, and we’ll continue to pursue that kind of very compact power.”
Back on Track Manufacturers are exercising caution while new opportunities arise to adapt and innovate, but in
THE SOUND SOLUTION PRECISE DIRECTIVITY AND EXCEPTIONAL FIDELITY
many respects, it’s business as usual. “As all of the segments of the industry recover, the demand for the traditional types of loudspeakers—large-format line arrays, smallformat line arrays, point source speakers—is going to increase, because pre-COVID, globally, pro AV was growing. We’ll get back to a traditional growth state, for sure,” added Boot. “Coming out of the pandemic, the pent-up demand for live experiences is spurring demand for new and upgraded sound reinforcement systems among touring musicians, regional sound companies,
avnetwork.com // September 2021 // SCN
37
See us at InfoComm 2021! booth #5143 Audio Demo Room #W222A
renkus-heinz.com
Tim Boot
TECHNOLOGY NEW PRODUCTS
ViewSonic ViewBoard 52 Series Interactive Display with Built-In Soundbar
Switcher, the first of the company’s
THE WHAT: The ViewBoard 52 Series is
streaming capabilities.
a 4K/UHD interactive whiteboard
V-Series line of multichannel HD video switching products with built-in THE WHAT ELSE: With features
display with an integrated soundbar
tailored for modern hybrid production,
designed for use in classrooms.
the V-160HD allows users to connect with live audiences in Full HD with
Dual-pen capability, 33-point touch,
comprehensive HDMI and SDI I/O and simultaneously stream to any web platform
Ultra Fine Touch, and palm awareness technology combine for a naturally smooth
via USB-C. The V-160HD also features an eight-layer video effects engine, a
writing experience, supported by two 15W front-facing speakers and a 15W
40-channel digital audio mixer, and integrated PTZ camera control, plus advanced
subwoofer for amplified student engagement.
cue management and live show automation tools.
THE WHAT ELSE: The ViewBoard 52 series comes in 65-, 75-, and 86-inch sizes,
With its extensive connectivity and real-time processing, the V-160HD is ready
operates on Android 9.0, and is compatible with Windows, Mac, Chrome, and
to take on nearly any production. Eight HDMI sources and eight SDI sources can be
Linux, with full-touch input functionality for all connected BYOD devices.
mixed in Full HD, even with mismatched frame rates and color spaces. Built-in
A highlight of its exterior design is the Multimedia Sound Bar, which delivers
scalers are provided on four of the HDMI inputs for interfacing with computers,
high-quality audio to the room. It comes with USB-C front-facing inputs for easy
tablets, smartphones, gaming consoles, and legacy 4:3 devices. Seven total
connection to BYOD devices, and places functional keys and I/O ports in a direct
outputs—three HDMI, three SDI, and one USB-C—are available to feed program
line of sight. Along with its new user interface, teachers can access frequently used
displays, auxiliary monitors, multiview producer displays, streaming software,
features within a control area, eliminating the need to move back and forth.
recorders, and more.
The soundbar features two 15W front-facing speakers and a 15W subwoofer that
THE BOTTOM LINE: Compact, portable and easy to operate, the V-160HD
fills the room with rich, full sound. The built-in eight-microphone array with audio
combines the hardware features needed to flawlessly execute live productions with
detection and noise cancellation capabilities enables in-class or remote lessons to
the livestreaming capabilities found in computer-based systems.
be broadcast with excellent sound fidelity, helping teachers deliver better teaching results. Along with myViewBoard, a visual learning platform that provides a
Audinate Dante Domain Manager v1.2 THE WHAT: Dante Domain Manager version 1.2 improves how AV and IT managers
comprehensive suite of applications, the ViewBoard 52 series delivers advanced
use and maintain their Dante-based AV networks
communication, collaboration, and engagement. ViewBoard Cast delivers the
and supports a more flexible range of purchase
efficiency and productivity of group collaborations. Students can share screens
options.
from their BYOD devices through myViewBoard Display, a browser-based wireless
THE WHAT ELSE: Dante Domain Manager is
presentation tool, without downloading any apps. Another highlight,
now available in three editions. The silver edition
myViewBoard Manager, offers efficient remote management of multiple displays.
includes two Dante domains and 20 Dante nodes,
THE BOTTOM LINE: With a user-centric design in mind, the fully integrated
the gold edition offers 10 Dante domains and 100
ViewBoard 52 Series is engineered to improve the classroom and learning
Dante nodes, and the platinum edition supports up
experience.
to 50 Dante domains and 250 Dante nodes. All editions are expandable to accommodate growing needs for Dante nodes or
AWS Elemental Link UHD
Dante domains. Additional nodes may be purchased at any time in packs of 20, 50,
THE WHAT: AWS has announced the general
or 100, which provides additional domains. Features previously reserved for
availability of AWS Elemental Link UHD, an
platinum customers are now available as add-ons to the silver and gold editions.
HEVC encoding device that enables the
THE BOTTOM LINE: Dante Domain Manager version 1.2 is available for
connection of a live UHD video source to
immediate download. Existing customers can take advantage of new editions if
AWS Elemental MediaLive for video
they have a support and maintenance agreement in place. All Dante Domain
processing in the AWS Cloud.
Manager licenses are perpetual and non-expiring.
THE WHAT ELSE: AWS Elemental Link UHD features high-performance HEVC encoding for UHD video feeds (up to
ClearOne Versa Mediabar
2160p60 with 10-bit color depth), in addition to the features included in the AWS
THE WHAT: ClearOne’s Versa Mediabar,
Elemental Link HD encoder. Link UHD and Link HD devices ship fully configured to
an all-in-one audio and video capture
the user’s AWS account, and can be controlled and monitored remotely using the
device, combines the elegance and
MediaLive console. Users connect the device to power, an IP network, and an SDI or
simplicity of a soundbar with the power
HDMI video source, and the video is automatically accessible in the MediaLive
of ClearOne’s intelligent audio capture and 4K camera technologies.
console in less than a minute, according to the company.
THE WHAT ELSE: The all-in-one device features a built-in 4K Ultra HD camera
THE BOTTOM LINE: With Link UHD, users can create HDR outputs, including
with a 110° field of view and a four-element microphone array with 360° voice
HDR 10 and HLG, in MediaLive channels to enable a high-quality picture for a range
pickup and intelligent DSP that provides acoustic echo cancellation (AEC) and
of streaming applications, from enterprise events and live sports to music, fitness
automatic noise reduction. The camera combines electronic pan, tilt, and zoom
classes, education, training, and healthcare. All AWS Elemental Link devices work
functions (ePTZ) with artificial intelligence to enable auto-framing and people
with AWS Elemental MediaLive, part of AWS Media Services, a suite of cloud-based
tracking that keeps the speaker in view even if they move around the room.
services that streamline video creation, transport, packaging, storage, monetization, and delivery.
Roland V-160HD Streaming Video Switcher THE WHAT: Roland Professional A/V introduced the V-160HD Streaming Video
38
SCN // September 2021 // avnetwork.com
The Versa Mediabar also features a built-in speaker with Bluetooth connectivity that allows it to serve double duty as a fully featured conferencing solution or a Bluetooth speaker for impromptu calls using any Bluetooth device. These attributes make the Versa Mediabar an ideal companion for cloud-based collaboration applications such as Microsoft Teams, Zoom, WebEx, Google Meet,
TECHNOLOGY NEW PRODUCTS
and ClearOne’s COLLABORATE Space. THE BOTTOM LINE: The Versa Mediabar supports standard UVC commands for control, making it well suited as an addition to existing systems, while dual wall and display mounting options deliver freedom of placement and movement.
Blackmagic Design Blackmagic Web Presenter 4K
phantom power and Hi-Z inputs and pro-grade Neutrik connectors) and sophisticated Bluetooth 5.0 features. THE BOTTOM LINE: Suitable for both installed and portable applications, this all-in-one column P.A. is ideal for DJs, musicians, entertainment venues, corporate presenters, rental companies, and houses of worship.
THE WHAT: Blackmagic Design has expanded its Blackmagic Web Presenter family
Samsung The Wall, 2021 Edition
with a 4K model, which combines all
THE WHAT: The 2021 model of Samsung’s The Wall MicroLED display gives
the features of Blackmagic Web
businesses greater flexibility to
Presenter HD but upgrades to an H.264
showcase content via new AI processing
hardware encoder for native Ultra HD
technology and upgraded 120 Hz frame
resolution streaming. Like previous
rates. Samsung’s microLED
generations of the technology,
manufacturing process mass-transfers
Blackmagic Web Presenter 4K simulates a USB webcam when connected to
micrometer-scale LEDs onto flat
computers; and the USB webcam feature supports 1080p HD or 2160p Ultra HD
modules that fit together like tiles,
resolutions.
seamlessly linked together to create a
THE WHAT ELSE: As a self-contained streaming solution—which includes a hardware encoder, software for connecting to streaming platforms, and network connections—it is able to stream directly via Ethernet to YouTube, Facebook,
uniform visual canvas that can be scaled to whatever dimensions are required for the project. THE WHAT ELSE: A Micro AI Processor instantly analyzes and optimizes every
Twitter and other platforms. Setup is easy, as the Web Presenter Utility software
frame of video to deliver high picture quality. By using up to 16 different neural
lets customers select the streaming platform and update the streaming key.
network models, each trained in AI upscaling and deep learning technology, the
Users need only connect an SDI video source such as a live production switcher or a camera, then connect to the internet via the built-in Ethernet connection. For redundancy, may also stream by connecting a 5G or 4G Apple or Android mobile
Micro AI Processor can optimize picture quality to any size up to 8K resolution, enhancing contrast and removing noise. The Wall can be configured horizontally for up to 16K resolution with a 15,360 x
device to use mobile data. Blackmagic Web Presenter will auto detect when a phone
1,080-pixel arrangement. Its massive screen measures in at over 1,000 inches,
is connected and switch its internet connection to use it. Customers can select
creating a completely expansive canvas for showcasing content.
Ethernet or phone priority, which makes phone internet backup fully automatic. Blackmagic Web Presenter includes a 12G-SDI input with support for all HD and
The Wall’s Black Seal Technology blankets the screen uniformly, creating a seamless canvas for purer black levels with enhanced depth for greater contrast
Ultra HD formats up to 2160p60. The included 12G-SDI loop output allows
and precision detail. Ultra Chroma technology produces narrower wavelengths that
customers to loop video through more than one Web Presenter, if necessary, to
create RGB colors twice as pure and more accurate than conventional LEDs,
stream to multiple services.
according to the company.
The device features Teranex conversion technology on the SDI input. The device
THE BOTTOM LINE: Installation is simplified with new wireless docking
takes the incoming HD or Ultra HD input signal and automatically converts it to
connections and endless design, resulting in a cabinet depth twice as slim as the
1080p HD or 2160p60 Ultra HD, depending on the model, which is then sent to the
previous model. With modular technology, The Wall can be installed in a variety of
hardware H.264 encoder for streaming.
positions, including concave, convex, ceiling, hanging, inclined and L-type. Plus,
THE BOTTOM LINE: Blackmagic Web Presenter 4K is available now from
installers need to adjust just once per cabinet with Factory Seam Adjustment,
Blackmagic Design resellers worldwide for $695.
eliminating module-by-module adjustment.
JBL Pro PRX ONE
Renkus-Heinz Iconyx Compact -RDI Models
THE WHAT: Joining JBL Professional’s PRX line of portable column P.A.s, the PRX
THE WHAT: Renkus-Heinz expanded its Iconyx Compact Series with the addition of
ONE all-in-one powered P.A. features an acoustically optimized column array
the -RDI lineup, whose models offer improved interoperability and flexibility with
featuring a 7-channel digital mixer, DSP, and Bluetooth functionality. The
Dante audio-over-IP functionality. They also bring new control options with
associated JBL Pro Connect app offers simplified management of the PRX ONE
integration into Crestron’s remote control solutions and environments.
system. THE WHAT ELSE: PRX ONE meets the needs of a broad range of portable and
THE WHAT ELSE: The -RD1 lineup—which consists of the ICC 12/3-RD1, 24/3RD1, 36/3-RD1 and 48/3-RD1 models—completes the company’s Iconyx Compact
installed applications, delivering the requisite audio power, acoustic
Series portfolio, which was launched in 2020 as a response to integrators seeking
performance, and functionality in a compact package that weighs 56 pounds.
coherent and steerable sound solutions in problematic acoustic spaces. With its
The system is able to deliver 130 dB of wide, full-bandwidth SPL with
compact footprint, the series brings performance and directivity to spaces where
consistent front-to-back throw with its custom-engineered 12-tweeter
even the classic Iconyx arrays might be too large.
column array, which features JBL’s A.I.M. (Array Inumbration Mechanics)
According to Renkus-Heinz, the -RD1 versions allow for quick, cost-
acoustic design, a 12-inch bass-reflex woofer, and a built-in 2,000-watt
effective, and easy integration using Audinate’s integrated Dante Ultimo chip.
(peak) Class D amplifier.
The Ultimo platform is perfect for the smaller-footprint Iconyx Compact
Performers can dial in great sound fast using PRX ONE’s suite of
Series, whose small size also requires more space-constrained network
professional-grade Lexicon and dbx processors and eight customizable
devices featuring a lower channel count. The -RD1 ICC family supports all the
presets. Built-in effects include reverb, 8-band EQ, delay, compression, and
features that have driven widespread adoption of Dante technology: auto-
dbx DriveRack Inside technology, featuring AFS Pro Automatic Feedback
discovery of devices, label-based routing of signals, true plug-and-play
Suppression. Triple Tier DSP control offers multilevel user experiences
operation, and high audio performance over standard networks.
based on knowledge level. Users may connect microphones, instruments, mobile devices, and wireless rigs using PRX ONE’s versatile I/Os (featuring dedicated
40
SCN // September 2021 // avnetwork.com
THE BOTTOM LINE: The very narrow profile allows the Iconyx Compact Series to blend into nearly any environment, while exceptional directivity helps control even the most challenging acoustics. This brings the premium
NEW PRODUCTS TECHNOLOGY
spaces and provides more opportunities for integration in the house of worship,
C2G USB-C, Thunderbolt 3 Docking Station Kits
corporate, transportation, education, and government markets.
THE WHAT: Ideal for quickly setting up
performance of beam-steered line arrays to even the most architecturally sensitive
workstations at the office or in the home,
Clear-Com Arcadia Central Station
C2G’s new USB-C and Thunderbolt 3 docking
THE WHAT: Arcadia Central Station from
station kits take the guesswork out of
Clear-Com is a scalable IP platform that
connectivity by providing a single connection
integrates all wired and wireless partyline
point to give end users more screen space and
systems, including Clear-Com’s
access to more devices—transforming their
FreeSpeak family of digital wireless solutions and HelixNet Digital Partyline. The system can license up to 96 IP ports in a single RU device, with further licensing add-ons anticipated in the future, making Arcadia the intercom centerpiece for a vast range of applications best served by partyline workflows. THE WHAT ELSE: Arcadia represents an evolution in partyline workflows for
laptops into full desktops—while saving them time by bundling the necessary cables. THE WHAT ELSE: C2G offers four docking station kits for any laptop and setups of any complexity. Available models include the C2G54476 USB-C 3-in-1 Mini Dock Kit for Chromebooks and other USB-C enabled laptops, the C2G54479 USB-C
Clear-Com. The platform combines digital, analog and AoIP intercom technologies
6-in-1 Mini Dock Kit for USB-C or Thunderbolt 3 enabled laptops, the C2G54477
into a single integrated system. Arcadia is appropriate for a wide variety of
USB-C 7-in-1 Dual Display Dock Kit for USB-C or Thunderbolt 3 enabled laptops,
applications—from the Broadway stage to a growing community congregation to
and the C2G54478 Thunderbolt 3 10-in-1 Dual 4K Display Dock Kit for Thunderbolt
the largest and most complex live events—in part due to its flexible licensing-
3 enabled MacBooks and laptops. THE BOTTOM LINE: Instead of plugging multiple devices into a laptop, the
based model that allows future expansion. THE BOTTOM LINE: Arcadia Central Station integrates all of Clear-Com’s
keyboard, mouse, monitors, and storage devices can be permanently plugged into a
partyline systems together in a single, compact 1RU package. With the flexibility of
C2G docking station, which connects to the laptop via a single USB-C or
a licensing-based model, functionality will increase over time.
Thunderbolt 3 cable. The docking station kits bundle all necessary cables.
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with Future’s FREE Electronic Newsletters ONE-STOP SHOPPING: Simply visit www.avnetwork.com/page/ subscribe and click on the “Email Newsletters” link. Then choose as many newsletters you need.
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To Advertise in the SYSTEMS CONTRACTOR NEWS CLASSIFIEDS, Contact Zahra Majma at zahra.majma@futurenet.com avnetwork.com // September 2021 // SCN
41
VIEWPOINT
Navigating Transitions GREGORIUS RAHADIAN/EYEEM/GETTY IMAGES
By Matt D. Scott
L
ife is nothing if not a constant series of transitions. I’m currently watching it with my young children, who are moving between life
stages faster than I can believe. When my oldest was born, it seemed to me that he’d be a baby forever. It wasn’t long before he became a toddler ... and then he began to talk and our lives changed. A few short years later and he’s a 6 year old who can easily convince you he’s a young man. He made the transition from toddler to boy right in front of my eyes, yet it continues to surprise me daily. I often still think of him as an adorable baby, or an entertaining toddler who kept us on our toes. I’m told that the next 10 years will go by even faster, and I’ll hardly notice as he transitions from pre-teen to teenager to driving age. I don’t think I’m alone as a parent in hoping time will slow down a touch so I can enjoy every moment. If you’ve stuck with me this long, you’ll be wondering what this has to do with technology. I’ve
Are you checking in with your clients to ensure their AV solutions are working? That they’re not still relying on ad-hoc solutions cobbled together at the beginning of the pandemic?
been reflecting on transitions recently as we’ve watched so many of our house of worship clients
aforementioned “legit solution.” Let’s go with
struggle with evolving their businesses in the face of a
“workable solutions” instead.
world-upending pandemic. That’s really what
Most of these solutions were expected to be
So where has our industry been? Many church executives finally realize the value of supporting digital environments for their congregations, and we
transitions are: the changes that happen as a
temporary. Heck, most of the solutions that even
haven’t been there to help them plan the transition
situation evolves.
professional integration firms provided were
that will allow them to supply a better streaming
hamstrung by product scarcity and limited budgets
product. MacGyver or not, at some point you have to
houses of worship had to navigate the transition to
with expedited timelines. It’s sounds like I’m throwing
move past chewing gum and dental floss.
providing services virtually via online platforms. And
the industry under the bus—and I might be, but only a
then they had to figure out how to accommodate the
little. The COVID-19 pandemic created a just-make-
months has been discussing boosting production
needs of parishioners gathering in person without
it-work situation for most, but the ingenuity of most
value and/or upgrading to a more volunteer-friendly
slighting those worshiping virtually. Many struggled,
integrators was something to behold.
production solution that can help them grow their
Last year, like businesses in every other industry,
some failed, and a select few downright excelled. It was the most exciting time I’ve seen in the house of worship market in years. Facilities that didn’t already have a broadcast or
But if we’re being honest, there are a bunch of
Every HoW facility I’ve talked with in the last few
digital congregation. When I ask who they’ve talked
facilities that are still trying to work with the
to or if their integrator has reached out, I’m hearing
temporary solutions they cobbled together in April of
what I expected—crickets.
2020. And that’s not necessarily terrible, but by now
Integrators have an opportunity to really prove
digital platform had to build one from scratch in a
most facilities have transitioned to servicing both
our value to the HoW community—and other
time when both virtual worship expertise and
in-person and remote congregations, often
markets—by helping them transition to permanent
inventory were scarce. Delivery systems evolved from
simultaneously. And they’ve made this transition
installed options. But we’ve got to reach out and talk
simple iPhone video to “legit solutions.” You’ll notice
using those temporary solutions. They certainly don’t
to our clients in this space and not assume they are
the air quotes, and I really want you to image my face
want to give up on their remote congregation, but they
satisfied with the ad hoc solutions they put together
as I say “legit solution.” That look I’m giving you is
can’t have a camera in the center aisle 15 feet away
more than a very long year ago. This market is ripe
extreme doubt about the quality of the
from the speaker while there are people in the pews.
with opportunity—even more than in the SD-to-HD transition decades ago. We can help, but we’ve got to
“The COVID-19 pandemic created a just-make-it-work situation for most, but the ingenuity of most integrators was something to behold.” 42
SCN // September 2021 // avnetwork.com
get back to church. Matt D. Scott has worked in the pro AV industry since an early age, getting his start with live event mixing when he was 12. In 2001, he opened Omega Audio Video, which provides both commercial and residential audiovisual installations.
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