Dynamic route optimisation allows Crown’s operations team to
More than just a same-day courier provider, Crown Couriers’
schedule its fleet of over 500 vehicles holistically, assigning drivers
business model is focused around helping businesses to become
quickly and ensuring routes are coordinated in the most efficient
logistically more efficient by using a combination of its 24/365
way. This impressive software detects current and imminent traffic
service centre, manned by experienced and knowledgeable teams;
issues, and eliminates unnecessary mileage when calculating routes;
supported by innovative technologies that allow the business to
driving both time and cost savings for customers but also allowing
produce a bespoke and tailored service on a mass scale.
Crown’s team to assign routes on a larger scale in much less time. Additionally, real-time, proactive communications can be
Contact our dedicated team by emailing
produced and distributed to customers on a large scale, using email
info@crowncouriers.co.uk or calling 0330 3334400.
and SMS notifications, providing the most up to date information
Visit the website at www.crowncouriers.co.uk
about a live consignment. Enthusiastic about the opportunities posed by the implementation of industry-leading technologies, Tim affirmed that innovation is most effective when used as a tool to support and not replace the human element of its service. ‘Finding new ways to deliver a better service is a key priority for Crown, that’s why we put innovation right at the heart of our company values. But we’ve made the investment purely to support our teams in delivering a more efficient service and speedier communications to the customer, and not to replace the knowledge and expertise of our teams that our customers have access to 24/365’.
FORWARDER magazine
ISSUE37
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