No. 65 // APR. 2021
Relentless MD Crushes Business Goals with Guaranteed Guidance p.14
Intimacy: It’s Not Taboo, It’s Part of the Process
3 Leadership Myths Busted
p.10
Quarterly Info p.14
p.21
Allstar Team Member Makes a Difference
p.23
Webinar Tips
p.26
TABLE OF CONTENTS p.7
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The Wonderful Pains of Change.
Hear from Dr. Charles Webb about the beauty in the pain of change.
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p.10 Intimacy: It’s Not Taboo, It’s Part of the Process. Angel talks to us about the relationship between vulnerability, connection, and intimacy
p.14
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Quarterly Info
Theme reveal and other important information.
p.16
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Dr. Farah Sultan: A Journey from Client to Coach. Farah Sultan discusses her seven-year journey with FPC and what she has learned about following, leading, and running a business.
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p.18 Make it Matter: The Power of the Presentation. Nicole gives us a few things to think about as we prep for each presentation.
p.21
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Leading from the Middle.
A Leaders Perspective: Mary gives us advice on how to lead from anywhere.
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p.23 Valerie Andrade: Living a Leadership Lifestyle. Team member, Valerie Andrade, discusses her role and how she is able to make a difference within her practice.
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p.26 It’s More Than Just a Webinar; It’s Part of Our Mission. Danielle gives us a glimpse at FPC’s pre-education webinar checklist
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p.29 FPC MASTERMIND: Interview with the Leaders Pt 2. Part 2 of our in-depth conversation with the Mastermind leaders
p.30
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DISC CAN HELP
Be a part of the
Hope for Health mission!
Tell us about your awesome practice, practitioner, or team and send us your photos.
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Browsing Publications at Barnes & Noble for Inspiration
asked hundreds of questions along the way, some of them two or three times over. I was trying to prepare for something I didn’t fully know how to prepare for. I was worried. So, I did the only thing I could do and took a deep breath. I gave myself permission to feel overwhelmed and massively increased my positive self-talk and journal writing. Within a matter of days, I was swimming in post-it notes drenched in cute clichés like, “I am growing and evolving.” Being immersed in a completely uncertain situation for an immeasurable amount of time impacted me in a uniquely profound way. When I learned that I, a routine-aholic, was capable of pivoting, rolling with the punches, and adapting in utterly challenging times, I was in awe. I began envisioning new and endless possibilities, and it was intoxicating.
EDITOR’S OUTLOOK:
Grappling with Change My palms sweat, my shoulders tense, my heart rate increases, and I swear I can feel my veins shaking under my skin. I’m anxious. So anxious that in these moments I have bouts of not being fully present and instead, feeling like I’m a hovering spirit spectating, as I become -someone else. I have had these experiences on occasion, since I was a teen. Fortunately, I have been able to work though most of them, but I still undergo intermittent anxiety amongst any uncertainty or major change. About a year ago, I went through quite a few of these anxiety spells on a more frequent basis as I dealt with the changes associated with the pandemic. The first of which, happened in the midst of a conversation with CEO, John Linton and COO, Mary Guirovich.
A more recent change occurred when Mindset Coach, Angel Santiago, and I teamed up on a few projects including the creation and production of this publication. This shift meant new role assignments, new design concepts, reinstating deadlines, and a new platform. When I first learned about this change, my shoulders instinctively tensed, and my anxious intuition set in. But I had evolved, and that meant that I was no longer experiencing anxiety. This time, it was excitement, and I could not be more grateful for this opportunity. I feel privileged to join forces with someone who has always been the perfect mix of creativity, compassion, and ethics. I am deeply grateful for each of my mentors. I am blessed to be surrounded by amazing leaders whose instincts are to pursue and persist regardless of circumstance. Leaders who inspire me to break away from my habits and courageously venture into unknowns. My hope today is that you enjoy the new design of our publication, and that the words of my mentors move and inspire you the way they have moved and inspired me.
Mariza Elizondo
“What are we going to do?” I had calmly asked a question I was sure I knew the answer to. We had just learned about the stringent, nationwide travel restrictions, and were discussing plans for our next quarterly event. When none of their responses sounded like “postpone it” or “lets cancel,” I got nervous. “Virtual? How? How would that even work?” By this time my lips were moving, and I was fully engaged in conversation; but I was somewhere else completely. I don’t think I fully wrapped my head around the “virtual quarterly” concept until the Monday after the event, yet somehow, I led and coordinated the project. I must have No. 65 I April 2021
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The Wonderful Pains of Change Embrace Your Challenges! If you’ve been with FPC for some time now, you know this is one of my core beliefs. It’s rare that this doesn’t come up within our teaching at every quarterly event. Challenges carry both the potential for opportunity and, unfortunately, heart ache. Nevertheless, they are a part of our life until the day we exit this world. Within every challenge lies a path to change; as change is often part of the equation that leads to the resolution of such challenge. This is the reason we grow as individuals as we course through the challenges associated with change. We agree to make changes in the way we see things, understand things and act on things in order to experience what we hope for. The willingness to accept the necessity of change as part of our equation of handling the challenge in front of us, leads to a change within ourselves. As we look at who we’ve become over a period of time, perhaps a year or two, we might find a sense of pride or maybe discouragement. Remember, there are times in life where we stray off the straight path and fall into not so healthy habits or thought processes. One can always change for the good or change for the bad. Personally, it took me well into my adult years to recognize the straight path was much better than the rebel path I often chose in my youth. Although I continue to make mistakes, I immediately recognize them and quickly make the appropriate change to steer me back on my right path. What I’ve learned over the years is that change can be difficult and painful. It’s a bit like the metamorphosis process I suppose. But I’ve also learned that pushing against change and holding on to the past simply to avoid it, is much more painful. This reminds me of a conversation that John Maxwell had with the comedian Steve Harvey, in which Steve comments to John how tough success is. He goes on to say that what is even tougher is never finding success. No. 65 I April 2021
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“We are served well to embrace not only our challenges, but the corresponding emotions as well.” As entrepreneurs, we are always looking for the success story; as we should be. We are encouraged to hear about how the challenges, trials, and heart ache of others moved them into success. We are inspired and often find a new sense of hope and energy that moves us back onto the right path. What we often fail to do is hang-out a bit on the challenge side of the story. We like to quickly move through this part of the journey so we can get to the rainbow. By doing this we miss out on the Big Lesson. It’s important and necessary to experience the pains of change. It’s simply part of growth, especially Big growth! We learn by our experiences and often retain what we’ve learned by the emotions experienced during this process; the good, the bad and the ugly. What I believe you’ll find, if you choose to look back on what some of your tougher challenges have been is that the emotions tied to each are not solely uncomfortable. What you should find are some very empowering emotions, that is if you in fact embraced your challenge. Why is it that in certain circumstances we retain mostly distressed emotions, while in others these attachments seem to fade? I can only offer my personal experiences, but I’ve found similar stories when speaking with others. This is what I suggest. At the time of your challenge, in the midst of its pain and dread, you have options in how you judge it and therefore react to it. When dread takes the dominant position, clarity is lost, and positive actions are postponed. The distressed emotions take hold. They become imprinted into our
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neuronal pathways and tied to this particular challenge. It’s much like Pavlov’s dogs. The thought emerges of the past challenge, and the imprinted neuronal pathway is triggered; a reflex so to speak. Whereas if you were to take the option of hope, rather than dread, clarity is excited and actions toward resolution take a dominant hold within your thoughts; your neuronal pathways. In this instance, very little of the “painful” emotions hold, but fade over time. This is not to say the pain isn’t recalled, but that the corresponding physical emotion tied to it is weak or altogether lost. Either way, we are served well to embrace not only our challenges, but the corresponding emotions as well. Don’t judge your emotions as good or bad, but simply a part growth. I can assure you non-attachment to your emotions allows them to pass through you, much like clouds pass over head. In summary, embrace change, and if it is uncomfortable, then perhaps it’s supposed to be. Life in today’s world has made us very soft, not just in our midsections, but in our minds. Take charge of the pain life presents to you, by constantly making appropriate changes. Your choice is to fall into the illusion that you can remain the same. In this case chaos will certainly force changes upon you and with it, a degree of pain you’d rather avoid.
Dr. Charles Webb
“Don’t judge your emotions as good or bad, but simply a part growth.”
MINDSET MATTERS
Cultivating Connection through Journaling & Self-Reflection “Until you see me, I do not exist. When you see me, you bring me into existence.” -Anonymous
Recently, I re-watched the movie Avatar with my daughter and had a profound realization about vulnerability and how it is associated with intimacy. If you recall, the blue-skinned, humanoids known as the Na’vi people in the movie had a special way of greeting one another by saying, “I see you.” To them this meant more than the ability of seeing someone physically. They instead used it to explain how they were able to see into someone spiritually and in an intimate way. Think of intimacy like this: Intimacy = Into Me See Contrary to some beliefs, intimacy isn’t about passion and romance. It is about a closeness and familiarity that builds in interpersonal relationships. Intimacy is allowing someone to get close to us and see us fully. It also requires us to let go of our defenses; which can be scary. Intimacy is a true sign of strength and courage. It stems from achieving a heartfelt connection with someone, and as we 10 Hope for Health I No. 65 I April 2021
know, genuine connection requires an ability to be vulnerable.
“It is about a closeness and familiarity that builds in interpersonal relationships.” In her *TED Talk, “The Power of Vulnerability,” Brené Brown, whom over the past two decades has been the leading voice when it comes to courage, vulnerability, shame and empathy, says that to be vulnerable you need:
Courage: share your story with wholeheartedness Compassion: be kind to yourself first, and also to others Connection: be willing to let go of who you think you should be, and aim to be your authentic self
Self-Reflection Opportunity Use the blank page that follows this story to write down some of your thoughts by answering the following: 1. What story do I tell myself? When it comes to vulnerability, what are my limiting beliefs or preconceived notions? If I open up and allow myself to be vulnerable what do I think might happen? 2. How do I feel about it? What types of emotions surface when I think about being vulnerable? Where do I feel it in my body? 3. What are my experiences? Describe a situation in which you found it difficult to be vulnerable and connect. What was the outcome? What do you think you could have done differently? 4. How can I be courageous? What is the most courageous thing I can do for myself when it comes to being vulnerable?
Journaling Challenge As humans, we have a tendency to “armor up” and place a wall between our true feelings and the people we interact with. I challenge you to become more cognizant about these moments this week and take notes on each interaction you have in which a wall kept you from being open and vulnerable. Once you do, take note of the emotions that built that wall, as well as your thoughts on what may have happened had you let your guard down. This process will not only allow you to work on creating genuine connections with others, it will also enable you to establish a solid connection with yourself.
FPC’s CEO, John Linton, recently wrote an article* about the role that vulnerability plays in the PME. He wrote that vulnerability comes from a place of strength, and never weakness. I couldn’t agree more. It takes a lot of courage to be seen and to see others, and that most definitely makes you a strong person. Whether you find yourself in PME, interacting with team members, or simply speaking with loved ones, intimacy and human connection take effort and requires you to be vulnerable.
“Intimacy and human connection take effort” A genuine connection is necessary to become proficient in the PME and without vulnerability your attempt to master it will be futile. Perfecting vulnerability and connection is not important. It is an ever-evolving journey. Instead, place your focus on being real and raw and allow yourself to learn as you go. Remember, vulnerability is the KEY to connection and the most crucial connection you will create is with yourself.
Blessings,
Angel Santiago
How is your relationship with yourself? Are you open, genuine and truthful with yourself? Are you vulnerable, gentle, and compassionate? Your ability to truly connect with others is determined by your ability to connect with yourself. See yourself first to bring yourself into existence.
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Self-Reflection Opportunity
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QUARTERLY 2021 SPRING QUARTERLY: UNBREAKABLE - June 3rd-6th. One of the most exciting quarterly planning meetings is the one in which we gather to brainstorm and decide on a theme for our next event. Everyone is eager. Everyone has suggestions. Everyone is excited to share and help build off of each of the ideas that gets presented. As quickly as an idea is mentioned, minds begin to conceptualize the meaning and think about possible content for our sessions. Another idea is brought up, then another, and another, and the then - we nail it. UNBREAKABLE. Why? Because we as entrepreneurs are an amalgamation of resilience, perseverance, and sheer grit. We as a community consistently rise above our challenges and face fear head on. No matter what the challenge is, no matter what keeps coming at us, we are not going to quit. We are unbreakable!
REGISTRATION IS NOW OPEN
Register by April 29th to receive your quarterly packet with training materials and custom swag.
Plan in Advance: SUMMER QUARTERLY August 12th-15th Location: Virtual FALL QUARTERLY November 4th-7th Location: TBD 14 Hope for Health I No. 65 I April 2021
Exemplary Entrepreneurs
Team of The Year Award
Entrepreneurial Mindset Award
Recipient: Bryan Deloney
Recipient: Ana-Maria Temple
“2020 has really presented itself with some truly unique challenges that have stretched me and my team in new ways. We really appreciate FPC and the FPC community. If it wasn't for them, I don't know where we'd be. This award is really more of a testimony to the help we have received from everyone, and the applied efforts of my team. Thanks for recognizing our efforts!”
“I am so excited to get this award! Last year, when I got nominated for it, but did not get it, it inspired me to push harder. It's so great to be noticed and appreciated for all of the effort and hard work. 2020 has been my year to shine in the virtual world and book world thanks to the help of my husband, team, and my entire family, who is now employed by me. I am grateful for all of the support and help from FPC who assisted me in creating a solid foundation in my brick and mortar practice, a foundation that has kept me grounded amid the turbulent and enigmatic world of medical entrepreneurship in the virtual realm.”
FPC AWARDS Nominations Commence Fall 2021 Recognition Ceremony February 2022
QuickStart Truth Seeker Unwavering Purpose Metamorphosis Award Entrepreneurial Mindset Practitioner of the Year Team of the year Most Lives Changed No. 65 I April 2021
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PRACTITIONER SPOTLIGHT: Dr. Farah Sultan
Farah Sultan is a family practice physician whose education and training in health and wellness extends from India, to London and eventually the U.S. She met her husband while she was in London, and they have three children who are Farah’s motivation and daily inspiration. Her passion stems from wanting to help people create vibrant lives and she believes that the future of medicine is going to change drastically and is excited to be a part of that change! 16 Hope for Health I No. 65 I April 2021
A Journey from Client to Coach
For nearly a decade, Farah Sultan, MD at Vitalogy Wellness Center, spent hours on end speaking with patients about their health and trying to convince them to live a better life. A life of wellness. She was working in a conventional model for an underserved population and knew there had to be more to practicing medicine than treating ailments and writing prescriptions, so she sought out to find answers; for her patients and for herself. “For 10 years I was treating people, giving them medications, and trying to help them. I was backed up with people waiting to see me and was staying up till 2 a.m. writing notes. I had also felt a shift in my own health after my first child was born, and I finally found functional medicine after I had my third baby.” When Farah was first introduced to the world of functional medicine, she knew in her gut that she had found her place in the industry. She immediately began working on obtaining her fellowship and had a vision of opening her own practice. “I went to a conference and was like, wow, this is how I want to practice medicine. This is why I got into it. I wanted to learn more and wanted to start my own practice, but I had no clue how to do it.” Farah was nearly done with her fellowship when she met Dr. Charles Webb at an A4M conference and quickly decided that the FPC team would be the ones to mentor her into successful entrepreneurship. She joined the FPC family in January of 2014, opened her practice in February, and had her first talk two weeks later. “I had a building, but I had no idea how to get people to come. I had no idea about marketing or running a business so when I first met Charlie, I knew I was joining. I invited my friends and family to my first talk, and they were the first to sign up for a program.” Though she was pleased that she was able to jump start the practice quickly, Farah’s path towards success did not come challenge free. She discussed some of her initial setbacks and the fear she had about speaking in public. “I’ve always been anxious about it, but I didn’t let it stop me. I had to practice a lot. I’d hand-write everything, print out power points, and record myself in front of the mirror. It was out of my comfort zone, but I knew that if I didn’t speak, people would go without help. Now, I actually enjoy it and I don’t have that fear and anxiety I used to have.” Public speaking is one of many nuggets that Farah has acquired throughout her FPC journey. Over the years she has successfully incorporated several FPC strategies into her business from her hiring process and quarterly trainings, to referral incentives and having a quantified goal to change lives. “I model so many FPC strategies with my own practice members. We do a graduation and recognition for them. There are testimonials and we even have a private Facebook group. We also do quarterly trainings where I’ve invited keynotes and presenters. And when FPC announced the goal of changing 10 million lives I made a resolution for my practice to change one million within five years.”
“I had to practice a lot. I’d hand-write everything, print out power points, and record myself in front of the mirror.”
Although Farah completed her initial three-year program back in 2017, she did not hesitate to further her endeavors with FPC. She was happy that she received an invitation to be considered for the FPC Mastermind group and she had even approached COO, Mary Guirovich to ask about a potential part-time coaching opportunity. “I had to make a pitch as to how I could make a difference in order to be accepted into Mastermind. I was thrilled that I got in. It has added so much value. I’d spoken with Mary about coaching so when the opportunity finally came up, it was a no brainer. I felt like I could help practitioners who were in similar situations and felt like it would enable me to lean more as well.” Farah spoke about success in terms of peace, joy, financial freedom, leading her amazing team, and living within her core values. She prioritizes self-care and family time and is a big believer in the block scheduling that FPC promotes. She also says that placing trust in your purpose and staying hopeful is important. “Follow the roots,” Farah said when I asked her to give me a pearl I could pass along to fellow practitioners. “Go back to the drawing board. We ask our patients to look at the root cause so it’s really important for us to re-visit the basics too. I re-listen to my talk and re-listen to the entire lead flow process. If you do what FPC tells you, it will work. Never give up.” By: Mariza Elizondo
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Make it Matter: The Power of the Presentation I go into my presentations believing that each one is an opportunity and never a lecture. I feel privileged to be able to live my purpose; and as I inspire people to change their lives for the better, my life also changes. Here are a few things to keep in mind each time you present:
Your audience will match your energy People come to your webinar excited to learn and hear about how they can take back control of their health. They have been fatigued and suffering for years and have been looking forward to this event. They are hoping that they will gain insight and hoping that you will help them find relief. If the event feels routine and monotonous to them, they will wonder why they even registered. If you don’t seem as excited to see them as they were to hear you speak, they may even leave before it’s over. If they do stick around, chances are they won’t be signing up for a discovery call.
Stay focused on changing lives Before you go on stage remember those who you have 18 Hope for Health I No. 65 I April 2021
helped, and those who have touched your life. This will help you remain focused. Group 15 Wellness was a class that I coached and guided towards living better lives. Patsy, a member of this group, came to one of my talks wanting to learn more about her “one and only” problem: belly fat. She was diabetic, severely overweight and her reflux issues were preventing her from being able to sleep horizontally. Patsy lost 40 pounds within her first six months in the program but did not stop there. I worked with her for five years and witnessed her regain control of her health. She is no longer diabetic, and her reflux is completely gone. Today, she continues to work on herself and is immensely grateful for the spiritual journey we traveled through together. Her success touched me dearly.
Your hundredth talk is still their first I have done over 175 presentations on the exact same talk. Even with the minor variations in content, it felt redundant at times. Although I forgave myself for not always being my best, I acknowledge that in those moments, I let some
down. When this happened, I reached out for help. I spoke with my coach and asked, “How do I go into these events week after week and give it my all every single time?” My coach said, “It may be your hundredth time, but it’s their first. Remember that.”
“You have a responsibility to inspire them and offer them hope.” The words of my coach never left me, and I think a lot about that dinner seminar Patsy attended. It was far from my first presentation, but it was Patsy’s first time hearing what I had to say. I am grateful that I gave it my all that day. I brought energy, I remained focused, and I was able to give her hope. Each and every person that walks into your door or signs on to a webinar, deserves you at your best. You have a responsibility to inspire them and offer them hope. You may be witnessing the only chance they will ever take to better their lives. Make it matter.
Nicole Martin
Group 15 Wellness – Patsy shown in gray sweater on right
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TEAM TIME
Mary during her time wokring in the restaurant industry
To avoid these misconceptions, examine your core beliefs first. Take a couple of minutes to reflect on the myths above. Do they resonate with you? Do you believe them to be true? In one of my early job experiences, I worked in a restaurant where the general manager was under-engaged. Establishing processes was overlooked and basic tasks, such as taking daily food temperatures, were neglected. I saw a lot of potential in the business and in working towards my vision, I led the crew in implementing systems and creating an organized environment. This influenced the general manager to become more involved. He made improvements in every aspect of the restaurant from the job training to the quality of food. In this role, I was able to lead the crew and even my boss into doing things differently. Leadership is the ability to influence others. To be a leader you must create evidence that supports a belief that you can lead from anywhere in the organization. To lead well you need to have self-discipline, a good attitude, be trustworthy, and focus on the success of the business.
Leading from the Middle
“When I become a supervisor, they will know exactly what I am capable of.” I clearly recall having this belief throughout some of my first job experiences as a teen. Back then, I placed all of my focus on learning the task at hand and fitting in with co-workers. Eventually, I learned that my ability to lead had a lot more to do with my skills and character than it did with my title. Over the past few months, my team and I have been reading "The 360 Degree Leader" by John Maxwell. The main concept of this book is to gain clarity and understanding that anyone has the ability to become a leader, regardless of their current position or title. This book has caused a lot of introspection on the jobs I have held in the past, and I realized that in some of my previous roles I had fallen victim to three common myths John shares. Common Leadership Myths 1. The Position Myth: “I can’t lead if I am not at the top.” 2. The Destination Myth: “When I get to the top, then I’ll learn to lead.” 3. The Influence Myth: “If I were on top, then people will follow me.”
The self-disciplined leader is self-sufficient and understands the importance in setting boundaries and outlining priorities. When you show up and get your work done with excellence, you motivate others to do the same. This is a natural form of leadership. Having a good attitude goes beyond being pleasant amongst colleagues. Your attitude and energy are the first things people notice about you and your practice. Having positive energy everyday will create a respectable level of comfort within your team. This will not only make you more approachable but will also create a level of ease when completing your tasks. In order to lead, people have to be willing to follow you and in order to follow you, they have to trust you. A trustworthy leader must be able to accomplish what is promised. Being trustworthy means being reliable, dependable, and holding yourself accountable. It also means asking for help when you cannot deliver on what was promised. Your character is what will mold you into becoming a great leader. Leadership is possible from any position within your practice. Start by focusing on these qualities and on leading yourself well. Eventually, those around you will be motivated to follow.
Mary Guirovich No. 65 I April 2021
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“Your character is what will mold you into becoming a great leader” 22 Hope for Health I No. 65 I April 2021
Valerie Andrade: Living a Leadership Lifestyle “The at-home Valerie is not separate from the work Valerie and I like to make sure that the team knows that about themselves too.” “I used to feel anxious when I would have to communicate an issue or a concern because I wasn't part of the management team, but I don't feel that way anymore and it’s really awesome.” Valerie Andrade, Lead Client Care Coordinator, has a first-hand understanding of what leadership truly means and has been influential in her role for several years. She wears many hats at her practice, including marketing coordinator and client liaison, and according to her FPC Coach, she “helps hold the team together.” Valerie has 10 years of experience in the healthcare industry and joined the Vital Life Wellness team in 2014. Within less than a year, she transferred over to Vital Life’s sister practice; Institute for Peak Health and has been working with Dr. Stephanie Thomas ever since. “I work with Dr. Stephanie every day and we have been able to relate on many different levels personally and professionally. We have a really great relationship. I feel like I'm trusted with so many responsibilities. I no longer feel anxious or nervous about an issue or concern. I can just come up with a solution, present it, and it’s okay, we just move forward.” Valerie’s transition into realizing that functional medicine was the best path toward better health is quite unique. At 23 years old she had a false belief that her back and joint pain were a normal part of life. It wasn’t until she went through a practice member program when she learned about the importance of determining a root cause. “They said we should practice what we preach so I did the detox and learned more about root cause and things I never paid attention to before. It really opened my eyes as to how the health industry can be so different if everybody knew this. The cost seemed high to me until after I went through the program. It’s absolutely worth the investment! It’s an investment in yourself.” I knew I was speaking to a leader when a large portion of our discussion mimicked conversations I have had with successful practice owners. Valerie talked about the importance of stat submission, rehearsing, and always going back to the basics. “What I love about FPC is that role-playing is normalized. I watch the No. 65 I April 2021
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videos and practice everything they teach by role-playing. I have even done this at home. It’s huge because I was able to see my mistakes and work on not being nervous. It really helped me. And I always go back to the beginning when I am feeling lost. I go back and watch all the videos from video one.” With FPC’s guidance, Valerie has not only been able to sharpen her business skills but has also placed a lot of effort in her personal development. She has learned how to adapt to the different communication styles amongst her team members and understands the importance of always sticking to your values. “I just love that FPC is always making sure that we're learning to be the best version of ourselves. Angel taught me to always abide by my own personal values. And I learned that there is only one Valerie. The at-home Valerie is not separate from the work Valerie and I like to make sure that the team knows that about themselves too. No matter what stress you have its ok, because we care about you as a person.”
“I feel like I'm trusted with so many responsibilities.” Family and self-care are priorities for Valerie. She believes that optimal health is a way of life and a beautiful never-ending journey. She enjoys sharing her knowledge with her loved ones and even exercises with her kids at home. She is able to stay focused and on track by starting each day with a routine. “I have a very strict morning routine that begins with a protein shake and writing out my to-do list, but I always start with what I am grateful for. I make a list of the three most important things that need to get done. Then, I list out everything else I need to do.” Valerie’s personal health journey is at the heart of her conversations with those that she helps guide towards living a better life. She is completely on board with FPC’s mission of changing 10 million lives and feels honored to be a part of it. “I get to share my journey with people to help them overcome their own challenges. I truly believe in our mission and helping people understand they don’t have to feel stuck. If you just take one step at a time and keep moving forward, that's the biggest thing.”
By: Mariza Elizondo
Valerie Andrade and the Institute for Peak Health Team
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BUSINESS TIPS
It’s More Than Just A Webinar; It’s Part of Our Mission Its five o’clock and the timer starts a two hour count down. My mind starts racing as I review my mental list: • Homework with kids • Quality time with kids • One more call • Dinner • Decompress, reset, and dive deep into my purpose before the alarm Its seven o’clock. I sit down at my desk and begin working on my next list: • Log onto our webinar account • Test the links • Sound • Audio • Call to Action • Remember my purpose once more before our 7:30 p.m. start time This is my pre-webinar checklist. I run through this list every other week, for every single webinar. This maybe our fiftieth time hosting but for our guests, it’s their first. This will be their first experience interacting with Dr. Webb, with our moderator Erica, and with me. It’s their chance at learning that they can live a better life and it’s my privilege to offer them hope. Many of you may have checklists similar to these as you prepare to connect with people who desperately need to hear your message. As we progress, we continue to refine our systems, our connections, and our outcome and I would like to share one of these optimizations with you. We learned that having a moderator in the chat optimizes our “call to action,” which in our case, is a coaching call with me. Erica is responsible for moderating our pre-education events and she is awesome at it. 26 Hope for Health I No. 65 I April 2021
Here is what she uses to create an amazing event:
Moderators Checklist: • Arrive Early. Allow people to logon 10 minutes before the start time. • Greet Everyone. Introduce yourself, let people know you will begin shortly, and let them know you will be facilitating any questions they may have. • Greet Late Arrivals. As guests arrive, reach out to each of them individually, let them know you’re there, and thank them for their time (copy and paste works great in this scenario). • Drive Engagement. Comment on the speakers talking points and ask attendees questions that pertain to the topic. • Provide Feedback. Give engagement-specific feedback to the speaker to help them optimize their talk. • Have Boundaries. Deal with negative comments by keeping your cool and kindly explaining via a private message that they may not be a good fit. My team and I work together to ensure that each and every attendee feels welcomed and special. Every webinar is an opportunity for us to share a better model with those who are tired, burned out, and overwhelmed. It’s an opportunity for us to change a life; a life who can potentially change thousands more within our community. It is our obligation to provide them with hope.
Danielle Chandler
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No. 65 I April 2021
I Hope for Health 27
MASTERMIND:
Interview with the Leaders Pt. 2 In our previous issue, we released the first portion of our in-depth discussion with John Linton and Angel Santiago. Read on to learn more about the ins and outs of this high-caliber program. Direction of Mastermind Angel: It is led by the members and we facilitate. But to say, this is the direction that we're going, would be hard to answer that because it does depend on where the group is at, what their needs are, and where they want to go. John: I'm really excited about seeing the group continue to evolve because at the end of the day, it's their Mastermind. We facilitate it, yes, we drive a lot of things and provide a lot of good information, but they help shape the future. And it's really fun to watch the direction it goes. Angel: I agree with you completely on that.
Exciting Elements Angel: They come in with their own ideas and goals. Their own visions and their own plans. And when they actually put those to work, with you, John, or with each other, they start having realizations about it. They might start thinking “okay, that's not going to work,” or “maybe I should dream bigger or widen my plan.”
They can look at their business in context with their life's goals. It's really fun to see people change and mold their businesses to reach those dreams. Angel: Plans get challenged, and that allows them to take things to new heights. I just love seeing those “aha” moments, you know? When we asked the two to sum up what the Mastermind group accomplishes, John gave us a pretty insightful response.
“It helps clients that have achieved some level of success, align their business with their all of their dreams and goals.” So, there you have it. The inside scoop on what Mastermind does.
To learn more on how to become a member email Angel:
John: The thing that I find most exciting about Mastermind is that it gives people the opportunity to pick their head up and look at what they really want in life. Then they start shaping their business and their goals based on what their life needs are, versus purely shooting for a number and creating financial viability. No. 65 I April 2021
I Hope for Health 29
THE ORIGINS OF DISC
Carl Jung (1875-1961)
William Moulton Marston (1893–1947)
A well renowned Swiss psychiatrist who was an influential thinker and founder of analytical psychology known as Jungian psychology.
American Psychologist who viewed people behaving in two ways; one indicating whether they are more passive or active; and the other depending on the individual’s perception of the environment as being more favorable or antagonistic. He identified four behavioral patterns: • Dominance produces activity in an antagonistic environment • Inducement (influence) produces activity in a favorable environment • Steadiness produces passivity in a favorable environment • Compliance produces passivity in an antagonistic environment
Jung theorized the four individual factors: • Sensing • Intuition • Feeling • Thinking
DISC CAN HELP
DISC can resolve issues that impact the bottom line. If you or your organization is suffering from any of the following, DISC can help: • Poor hiring decisions
• Under-use of individual strengths
• Excessive team turnover
• Ineffective communication
• Low levels of engagement
• Mediocre team performance
• Uninspired performance
• Stressed or burnt-out team (or Self)
• Inadequate business results 30 Hope for Health I No. 65 I April 2021
HOPE FOR HEALTH No. 65
Publisher: Freedom Practice Coaching Editor-in-Chief: Mariza Elizondo Designer: Angel Santiago