Page 1


Still Chalking Striping Layout? Try Blue Chalk


Treating Rust Spots Prior to Sealcoating


Hay Sealcoating’s Second-chance Success Story

Tips in This Issue!

· 7 for Crack Sealing Success · 10 for Handling On-the-job Conflict · 10 for Sealcoating Season Start-up

Understanding the Whys and Hows of Sealcoating

TOP CONTRACTOR Deadline Nears! Page 10!


Oscillating Rollers Making Impact Among


› › ›

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What’s Inside March/April 2019


2019 Top Contractor Survey Form

Use this form or complete the survey online to be considered for Pavement’s 2019 Top Contractor lists. Deadline is April 23.


The Risk/Reward of Late-season Sealcoating

Pennsylvania’s Hay Sealcoating grasps a second chance at a large late-fall job.

22 Handling Rust

in Asphalt Prior to Sealcoating

34 7 Tips for Crack

Sealing Success

Without proper treatment rust can create long-term damage.

Follow these “best practices” to improve your crack sealing operation.

38 Contractors’ Choice:


Since oscillating rollers help improve productivity and create a smoother finish on challenging mixes, it’s no surprise this technology is gaining momentum in the industry.

24 The Why, When and

How of Sealcoating

Follow these tips for a quality, profitable sealcoating job.

ON THE COVER The DA 350 Dual Applicator enables contractors to apply sealer using the spray or squeegee method with the same machine. The three-wheeled,

self-propelled unit holds 350 gallons of material and features an 8-foot-wide dual drag squeegee assembly; an 87-inch-wide, 6-nozzle spray bar; an hydraulically driven, electrically controlled super sand pump system; and a 6-foot hand wand. Photo courtesy Neal Manufacturing Co., a division of Blastcrete Equipment Co., Anniston, AL.

Vol. 34, No. 3 March/April 2019

Published and copyrighted 2019 by AC Business Media. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage or retrieval system, without written permission from the publisher.


Subscription policy: Individual subscriptions are available without charge in the U.S. only to pavement maintenance contractors, producers and government employees involved in paving or pavement maintenance; dealers, and distributors of pavement maintenance equipment or materials; and others with similar business activities. Complete the subscription form at www. or use your company letterhead giving all the information requested. Publisher reserves the right to reject nonqualified subscribers. One year subscriptions for nonqualified individuals: $35.00 U.S.A., $60.00 Canada and Mexico, and $85.00 all other countries (payable in U.S. funds, drawn on U.S. bank). Single copies available (prepaid only) $10.00 each (U.S., Canada & Mexico), $15.00 each (International). Pavement Maintenance & Reconstruction (ISSN 1098-5875), is published eight times per year: January, February, March/April, May, June/July, August/ September, October/November, December by AC Business Media, 201 N. Main St., Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI and additional entry offices. POSTMASTER: Please send change of address to Pavement, PO Box 3605, Northbrook, IL 60065-3605. Printed in the USA. Canada Post PM40612608. Return Undeliverable Canadian Addresses to: Pavement Maintenance & Reconstruction, PO Box 25542, London, ON N6C 6B2. PAVEMENT MAINTENANCE & RECONSTRUCTION is proudly supported by these associations: • PAVEMENT • March/April 2019  3

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What’s Inside March/April 2019




Hot Mix

10 Sealcoating Season Start-up Tips

The Latest News in the Industry

12 Just In Select New Products and Upgrades 14 NPE Buzz NPE 2020 to Return to Nashville.

26 Pavement

Profit Center

40 Classified



49 On the Job Selecting Chalk for Striping Layout. 51 From the Owner’s Desk Good, Fast & Cheap...You (and Your Clients) Can Pick only Two. 52 Your Business Matters 10 Tips for Dealing with On-the-job Conflict. 53 Technology Update Gilsonite-based Sealer Can Extend Pavement Life.


54 NAPSA Report Certified Sweeper Operator - Construction? 54 WSA Update Keeping Third-shift Employees Safe & Productive. 55 PCTC Dispatch What’s Safer: Red Wine or Refined Coal Tar? 56 Contractor Snapshot Louisiana’s Ladybugs Parking Lot Sweeping is Making It Work on Their Own. 57


58 Tailgate Talk What Do Construction Foremen Really Do?



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4  March/April 2019 • PAVEMENT •

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Allan Heydorn, Editor

10 Sealcoating Season Start-up Tips OVER THE YEARS contractors, sealer producers and equipment manufacturers have offered guidance on how best to run your sealcoating operation. As the season starts we offer these industry-proven insights to help get your sealcoating off to a great start. 1. Check, repair and maintain your sealcoating equipment. Replace any worn parts. Make sure all equipment is DOT-compliant. 2. Connect with your sealer supplier, review all vendor agreements (and insurance policies).

3. Review financials; job cost to ensure quotes are accurate. Early in the season it’s easy to miss some costs and bid jobs too low. 4. Inventory tools and materials. You don’t want to get caught short as you start the season. 5. Train your crew. Cover equipment, mix design, broom/squeegee technique, proper clothing, safety and emergency procedures. 6. Market early. If you aren’t marketing by the time you read this you are probably behind the curve already.

Give prospects and past customers a nudge via email, social media or direct-mail postcards. 7. Offer an early season discount for customers that sign a contract now. This puts work in your pipeline and gets that customer on your list – not your competitors’. 8. Provide estimates on preprinted forms. There’s no excuse for not handing your customers a professional proposal. 9. Return phone calls and messages. This might be

the most-frequently mentioned mistake sealcoating contractors make. Many businesses get their start and spur their growth simply by doing something their competitors don’t: return calls promptly. 10. Once you start, follow manufacturer’s recommendations. And if you’re unsure, ask! Good luck!

6  March/April 2019 • PAVEMENT •

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Hot Mix

Falcon Opens New Headquarters Falcon Asphalt Repair Equipment, manufacturer of asphalt hot boxes, tack distributors and recyclers, recently opened its new headquarters in Freeland, MI. The facility features 48,000 square feet dedicated to operations and 5,000 square feet for office space on a 15-acre lot. “The new headquarter and manufacturing facility allows us to meet growing demand for our products while continuing to improve delivery. We can consolidate operations to one location, which greatly reduces production time,” said Michael Day, president, Falcon Asphalt Repair Equipment. “It’s a time-sensitive business, especially in areas with unpredictable weather, and our long-term vision is to process new orders in less than 30 days. We’re working to set the

Industry Appointments

bar higher, so our customers can fulfill their asphalt repair and maintenance projects sooner.” Falcon said the company expects the operation to create 50 jobs over the next three years. The facility is located at 2600 W. Salzburg Road, near the intersection of M-10 and M-47 for easy access to main highways.

Audrey Copeland is the new president & CEO of the National Asphalt Pavement Association. She succeeds Mike Acott, who served as NAPA’s president since 1992. Scott Bergkamp, president and CEO of Bergkamp Inc., Salina, KS, has been named president of FP2 Inc. He succeeds Andrew Crow, vice president, pavement technologies, Ingevity. Tracey Fischer-Gaetz is sales manager at SnowEx, a division of Douglas Dynamics, Milwaukee, WI... At Winter Equipment Company, Willoughby, OH, Christina Bacnik is marketing manager, David J. Fox leads product development, Heather Huff is senior bid specialist, Jason Lippincott is marketing manager for the contractor division.

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8  March/April 2019 • PAVEMENT •

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Proven Expertise. Quality Products. Exceptional Service. A Crafco company since 2008, PMSI has long brought you a reliable lineup in pavement maintenance and repair. Now unified under the Crafco brand, we continue to champion your work with the assurance that all products and equipment at all of our stores will stand up to the quality, innovation, and value we’re known for. From high-performance pavement sealants, sealcoat and patching materials, to innovative silicones and specialty adhesives, to intuitive and ergonomic cleaning, routing, and application equipment, Crafco has you covered. And we complement it all with unparalleled service and field support from expert technicians and engineers who deeply understand the business. Whether you’re looking to buy new or used, rent, or just get a demo or some good advice, you can trust Crafco to exceed your expectations — giving you the confidence that you’re getting the very best for your investment.

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PAVEMENT 2019 Top Contractor Survey WELCOME TO THE Pavement Maintenance & Reconstruction survey of paving & pavement maintenance contractors. Our hope with this survey is to develop verifiable Top Contractor listings in each of five industry segments: Paving, Sealcoating, Striping, Sweeping and Pavement Repair. To do that we need to know: • Gross Sales Volume for your fiscal year 2018 (regardless of the date that fiscal year ended) • A breakdown by percentage of the type of work that generated those 2018 sales

• Third-party verification of that sales total (see additional explanation at the end of the survey) To determine whether a company qualifies for one (or more) of our five lists we will multiply your total 2018 sales dollars by the percentage of work done in each industry segment. For example, if a contractor reports $1 million in 2018 sales and generated 40% of those sales from striping, the number used to determine qualification for the Striping Top Contractor List would be $400,000 ($1 million x 40%).

Name & Title of Person Completing This Form *First _______________________ Last_______________________________




Top Contractor Survey




Note: No sales figures will be reported or published; sales figures will be used only internally for determining each list. Also, no contractor will be eligible for the list without third-party verification of your Fiscal Year 2018 Gross Sales Volume. There are 3 ways to complete and submit this form: • Online at https://www. TopContractor2019

• Complete a hard copy and fax (920-542-1133) or mail it to: Pavement Maintenance & Reconstruction, Top Contractor Survey, 201 N. Main Street, Fort Atkinson, WI 53538; Attn. Jessica Lombardo. • Complete a hard copy, scan and e-mail to aheydorn@ Thanks very much for your participation. We do appreciate it.

DEADLINE: April 23

5. * What percentage of your fiscal year 2018 Total Gross Sales is generated by working as a subcontractor for other contractors? ___________________

E-mail _______________________ _Phone _____________________________

6. * Do you self-perform more than 50% of your work?

*Company Information Company Name (as you would like it to appear on the magazine) ______________________________________________________________ Street Address _________________________________________________ City State Zip Code _____________________________________________ Phone Number with Area Code ___________________________________ Website _______________________________________________________ Years in Business _______________________________________________

7. What was your overall company-wide profit margin in FY 2018? (Not for publication; results will be presented for the industry as a whole.) ______ Less than 3% ______ 5%-10% ______ More than 15% ______ 3%-5% ______ 10%-15%

Please indicate your number of employees at peak season (If employees fulfill more than one function please include them in the category they perform most often): ______ Management ______ Field Supervisors ______ Laborers ______ Office Staff ______ Sales May we contact Your Company by e-mail? ____Yes


1.* What is your company’s Total Gross Sales for your Fiscal Year 2018?




8. How many different customers did you work for in FY 2018? ______ Fewer than 100 ______ 151-200 ______ 301-400 ______ 101-150 ______ 201-300 ______ More than 400 9. How many different jobs did your company complete in FY 2018? ______ Fewer than 100 ______ 151-200 ______ 301-400 ______ 101-150 ______ 201-300 ______ More than 400 10. What is the estimated replacement value of your equipment fleet (including trucks)? ______ Less than $250,000 ______ $1 million - $2 million ______ $250,000 - $500,000 ______ More than $2 million ______ $500,000 - $1 million Signature ______________________________________________________ Title (please print) _______________________________________________

(This figure used internally for listing purposes only; it will not be published.) Please round to whole dollar amounts. (Example: 1,548,222; note: when entering online please omit commas.)

Date: _________________________________________________________

2. * What percentage of your fiscal 2018 Total Gross Sales is represented by each of the following areas (must total 100%):


______ Paving ______ Sealcoating ______ Striping ______ Sweeping ______ Other (explain) ____________________________

______ Pavement Repair ______ Concrete ______ Surface Treatments (Micro, Slurry, Chip, Fog, etc.) ______ Hot mix asphalt plant operation

3. * What percentage of your fiscal 2018 Total Gross Sales is generated from work done on each of the following (must total 100%): ______ Highways ______ Driveways ______ Streets/roads ______ Other (explain) _____________ ______ Parking lots 4. * What percentage of your fiscal 2018 Total Gross Sales is generated from each of the following types of customers (answers must total 100%). ______ Commercial/Industrial ______ Municipal (state/local agency) ______ Multi-family residential (apartments/condos/HOAs) ______ Single-family residential ______ Other (explain)______________________________________

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To qualify to have your Top Contractor application considered, third-party verification of your FY 2018 Total Gross Sales is required from your company’s CPA, an independent CPA or your accounting firm, or a copy of the appropriate page from your tax return. Verification must be on the CPA or accounting firm letterhead (no photocopies) and must include a statement to the effect that “I have reviewed the company’s Top Contractor application, and the FY 2018 gross sales response to question Number 1 is accurate to the best of my knowledge.” The letter must be signed and dated and include the person’s name, title and telephone number. No financial information will be revealed; it will be used only internally to determine qualification for each listing. Send verification to:


Pavement Maintenance & Reconstruction 2017 Top Contractor Application 201 N. Main Street, Fort Atkinson, WI 53538 Attn. Jessica Lombardo Questions? Allan Heydorn, Editor; Phone: 708-531-1612;

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CP75 II Commercial Paver Carlson The CP75 II provides higher material transfer with its 36-inchwide independent conveyors. Ergonomic controls and low visibility provide an operatorfocused platform for residential and commercial paving applications. •• Operator-focused platform with screed-mounted controls, intuitive electric switch functions, direct connect lever steering and ability to run the platform from either side •• Heavy duty, replaceable components including true conveyor floor plates and hardened steel auger flights ForConstructionPros. com/21041395

RT105 Track Loader Gehl The 4,720-lb. Gehl RT105 track loader has a rated operating capacity of 1,050 pounds and can work on the tightest jobsites with an overall width of 50.8 inches and height of 71.5 inches. •• 35-hp Yanmar engine with 80 ft.-pounds of torque and a diesel particulate filter exhaust system •• IdealTrax track tensioning system automatically tensions the tracks when the engine is on, eliminating the chance of over-tensioning and extending the life of the tracks up to 15%

3 BF 300 Commercial Paver Bomag The BF 300 offers hydraulically variable paving widths from 5.6 feet to 11.2 feet with Bomag screed extensions available in 13.8- and 19.7-inch widths. •• Operator’s platform shifts to the left and right and the seat can be swiveled to offer up to a 23.6-inch overhang, giving the operator an unobstructed sightline to the hopper, side of paver and screed •• Magmalife technology heats the screed plates to paving temperatures in approximately 20 minutes

12  March/April 2019 • PAVEMENT •

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As a division of Blastcrete, we understand challenging environments. Our decades of experience in refractory fueled us to make some of the industry’s toughest, most productive sealcoating machines. Our hydraulic piston pump design and dual applicators mean you’ll complete jobs better and faster. Skip the daily cleaning. Handle more abrasive mixtures. Work less. Make more.

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NPE Buzz

NPE 2020 Returns to NASHVILLE National Pavement Expo returns to home city for 35th anniversary THE 2020 National Pavement Expo will return again to Nashville, TN, the city where the show got its start in 1985. The 35th anniversary NPE will be held January 29 - February 1 at Nashville's Music City Center. As in the past, NPE will host a full day of sessions on Wednesday, January 29 followed by a Preview Night on the exhibit floor. Conference sessions will be offered the mornings of January 30, 31 and February 1 with select sessions offered the afternoons of those days.

The exhibit floor will officially open Jan. 30 and 31 from 11:00 a.m. to 5:00 p.m. Emerald Expos will solicit conference speakers through a call for papers this spring. For details and to receive a call for papers contact Russ Turner, NPE show manager, at

For details and to register visit www. nationalpavement

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14  March/April 2019 • PAVEMENT •

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Sealcoating Allan Heydorn, Editor Luke Hay says he measures and provides email estimates on more than 15 driveways a day during the heart of the season. For commercial bids he hand delivers proposals so he can meet face to face with the customer, then follows up with a phone call several days after the bid has been presented.

The Risk/Reward of Late-season


16  March/April 2019 • PAVEMENT •

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Pennsylvania’s Hay Sealcoating grasps a second chance on a large late-fall job


DESPITE WORKING IN sealcoating part time through high school and college, Luke Hay describes himself as “still wet behind the ears” when Hay Sealcoating LLC’s first opportunity to bid a good-size sealcoating job came along in 2016. The job was sealcoating, crack sealing and striping the 89,000-square-foot parking lot of the Chester County Juvenile Detention Center, West Chester, PA. And he didn’t get it. “My bid in 2016 was way high,” Hay says, looking back. “I really didn’t understand my costs and application rates. At that point we were really only doing driveways and we were applying sealer by hand with a brush. I didn’t know working on a parking lot was any different or should be approached differently because nobody told me.” Last July the West Chester, PA, contractor was asked to bid the job again. “I don’t know why they called us; I never asked,” Hay says. “It could be something as simple as they needed three bids and someone had kept our card.” The 89,000-square-foot job at Chester County Juvenile Detention Center included 2,200 linear feet of hot pour cracksealing, sealcoating and striping 75 parking stalls. Scheduling was a challenge because the lot had to remain open 24 hours a day, seven days a week all year round because of guards changing shifts as well as intake and discharge of prisoners.

Concerned about This time, Hay temperatures late was ready. in the season, “We re-measured Hay Sealcoating the parking lot, meadoubled the quicksured out all the dry additive they typically use, going cracks and the line from 5 gallons of striping. There’s no additive to 500 way I was going to gallons of sealer to take another stab at 10 gallons. this job and lose it a second time. We put a good bid together but when we didn’t hear from them we figured we didn’t get the job.” But in mid-October Hay got the call that they’d won the job -- but the Center needed it done in 2018. “They told us they needed to have the job done and 100 percent completed this fiscal year because that’s when the money was allocated,” Hay says. “They said they needed it done and I wasn’t going to get paid anything if I didn’t get it done this year because that’s when the funding was budgeted.” Hay says he’d heard horror stories of sealcoating so late in the fall and he’d always wrapped up his season by early November, so he was concerned about sealcoating so late into the season. “I was expecting a summer job for sure. I certainly wasn’t expecting to be out there the last week of the season on such a big project, and having to deal with the weather and temperature,” he says. “In most cases we wouldn’t be doing work this late in the season, but this was one of the biggest jobs we’d done in 2018.” Hay explained his concerns to the manager of the Center. “We were going to be sealcoating into the first week of November and we were worried about the temperature coming • PAVEMENT • March/April 2019  17

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Learning from Local Support

Chester County Juvenile Detention Center

down and affecting the sealer,” he says. “The customer said it was up to me whether I wanted to do it or not.” Hay said the manager wouldn’t sign a waiver, so Hay just “rolled the dice” on whether he might have to redo or fix the job this spring and he took it on. “It was all my responsibility,” he says.

Branding a Spin-off Business Luke Hay’s father, Jim, started Jim Hay Lawn & Garden Care, West Chester, PA, in 1987. Jim’s wife, Laurie, handles the office side of the landscaping company. In 2005 Jim bought a used sealcoating rig “on a whim” and started sealcoating residential driveways, piggybacking off his more than 300 landscape customers. “It was a perfect fit and perfect marketing to let his customers know he was offering a new service,” Hay says. Those sealcoating jobs turned into Luke’s summer job during high school and college. “I was never much for mowing grass but I liked the driveway work.” When he graduated from college in

2016, he and his dad talked and they decided Luke would take over the sealcoating business and try to grow it. Up until then the sealcoating work had generated between $25,000 and $50,000 each year sealcoating only driveways. “I wanted to take it to the next level and create a brand and grow it,” Hay says. “I wanted to create our own image.” One of his first steps was to attend the 2016 National Pavement Expo. “It honestly changed my business,” he says. “I started seeing the potential of what I could do in this industry.” He says that while his dad was content to grow the sealcoating business slowly as an additional service provided to his landscape customers, Luke came back from NPE with a clear business plan and a way to reach his vision. First off he wanted to brand the company, to differentiate it from other contractors in the market and also from the landscaping company with which it was so closely associated. He painted the trucks black and orange, different from

Luke Hay credits some of his success to a network of local contractors he’s gotten to know over the last few years. “Some guys view it as competition but we figure there’s so much blacktop out there that there’s plenty of work for us and other contractors to do,” he says. “We differentiate ourselves from the others but we learn a lot from other contractors. If I drive by a contractor on a job I’ll often stop just to talk with them. I’ve learned a lot just by doing that and it also helps keep me informed about their local market. It’s always good to get someone else’s point of view.” He says developing local relationships also can help if a contractor finds himself in a bind. “One guy had a truck go down and he called us and asked if we could help him out and we did. That’s not going to happen if you don’t already have the relationships,” Hay says.

any other contractors, and he created a new logo. Hay Sealcoating’s crews are branded in orange and black uniforms, too. “So when we pull up on a site our customers know we’re on the site,” Hay says. “It doesn’t look like there’s a bunch of people wandering around; there’s a crew out there.” And the efforts have been successful in a short time. Sales went from $50,000 in 2016 to $300,000 in 2018 on a mix of 60 percent residential and 40 percent commercial work. From NPE he also

18  March/April 2019 • PAVEMENT •

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learned about additional services he now offers, such as hot pour crack sealing, striping, and infrared repair which now generates 15 percent of their revenue. “We’re getting to where we want to be,” he says. “We have aspirations to get into paving and expect that in the next couple of years we’ll be doing our own paving.”

Adjusting to the Elements The job at Chester County Juvenile Detention Center included 2,200 linear feet of hot pour crack sealing, sealcoating and striping 75 parking stalls. Scheduling was a challenge because the lot had to remain open 24 hours a day, seven days a week all year round because of guards changing shifts as well as intake and discharge of prisoners. Despite the fact that weekends are busy because of visiting days, Hay decided to divide the lot in half and complete the entire job in two consecutive weekends. “The plan was to start Friday night with the hot pour crack sealing, then spray two coats of sealer the next day, and follow up with striping on Sunday,” he says. “So we planned 2 ½ days for each half and the plan was to do it on consecutive weekends.” Hay Sealcoating sprayed 1,800 gallons in two coats of a concentrated refined coal tar sealer. Their typical mix design is 70 percent sealer, 30 percent water, 1 percent quick dry additive and 3-5 pounds of silica sand per gallon of sealer. Hay was particularly concerned about the sealer drying properly considering the cooler temperatures and less sun due to fewer daylight hours. Even though the daytime high temperature was 50° F – the lower end of most sealer producer’s recommendations – Hay Sealcoating sprayed their material. “But we now know there are things we can do to make us successful in that situation,” he says. One thing, he says, is to be lucky. “If you can have it be a little windy that can be a big help,” he says. “We had some nice wind.”

Hay Sealcoating Differentiators Luke Hay says that from the start he wanted to differentiate his Hay Sealcoating from the completion. In addition to selecting black and orange as company colors, he relied on other differentiators, too. • A person answers all phone calls. “If for some reason calls go to voice mail those calls get returned within 48 hours at the latest,” Hay says. “We talk with people all the time who’ve left messages with other contractors but who never got a call back. That’s not us.” • Quick bids using geographical software. “A few years ago not a lot of people were measuring using geographical software and that was a real differentiator for us,” he says. “It enabled us to turn bids around so quickly, way quicker than anyone else.” • Bids showing property details and measurements. “We can show customers right on a piece of paper the square footage and the number of lines and they can see it. They can see that the number on the map is the same number as in our estimate and that gives them a little more reassurance. It helps give them a level of trust,” he says. “We’ve learned that when you’re that black and white with people it’s hard for you to fail.”

It was clear both the pavement and the pavement markings were in need of improvement.

In the dead of summer Hay Sealcoating’s 5-person crew is already on the job at sunrise, but for this project they delayed their start time to give the pavement and air time to warm up and the pavement time to dry. “In the fall it’s dewy and if the wet sealer hits that dew it’s never going to dry,” he says. “Waiting made a big difference.” Hay says he was also concerned that sealer in shaded area and areas next to a building that don’t get much sunlight wouldn’t dry. “I’m not one to look for loopholes but the wind really dried it. So in the future if it’s a little cooler and cloudy but it’s a windy day I know we have a little more leeway that day.” Hay also relied on an additive, which they doubled for this job, to speed drying. He says that typically they add 5 gallons of a fast-dry additive to 500 gallons of sealer. But for this job they used 10 gallons of additive for 500 gallons of sealer. “I was a little hesitant because other than adding a small amount of water when it’s really hot in the summer we don’t alter the mix designs. But the extra additive really saved us. The quick-drying additive significantly speeded the drying time.”

He says that each sealcoating truck also carried an extra strainer basket. “We worried that the combination of the extra latex additive and cooler temperatures might thicken the sealer and make it clump, so we carried the extra basket.”

A Nice Way to End the Season That first weekend went off almost exactly as planned, but weather issues forced Hay Sealcoating to wait almost three weeks before they could get back on the other half of the lot on a weekend. When they finally did get back on the job, they started crack sealing on Friday night with the added preparation step of using a hot air torch to dry the cracks before applying cracksealer. The crew applied two coats of sealer on Saturday, but temperatures Sunday were expected to drop to 40° F. Hay couldn’t leave the parking lot unstriped so his crews worked overnight and into Sunday morning to complete the final striping. Hay says the project ultimately required five mobilizations where the bid plan was for two. “That was one reason it was such a stressful job,” he says. “But the additional mobilizations did not impact the profitability of the job. “It was a nice way to end the season,” Hay says. “We faced a little adversity but what we learned will help us in future years.”

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Girish C. Dubey

Handling Rust in Asphalt Prior to Sealcoating Without proper treatment rust can create long-term damage IT MAY SOUND awkward but yes, asphalt pavements also rust -- or more correctly they develop rust spotting and streaking. It is more common that you may want to acknowledge and is seldom addressed in sealcoating bids because most sealcoating professionals, and for that matter property owners, believe that such spots can be effectively remedied by sealcoatings. That is a totally false assumption. Sealcoatings may cover and hide rust spots for a few weeks but they do come through eventually. The rust spots start coming through as shiny, silvery spots which turn brown with ageing. If left untreated they will eventually cover the sealed surface with unsightly brown streaks and exploded rust aggregates.

What Causes Rust Spotting and Streaking? Rust is formed when iron combines with oxygen (oxidizing process) and changes into Iron Oxide which is commonly brick red in color. It is a common phenomenon happening all around us. But how does iron get into asphalt? It happens when hot asphalt is mixed with aggregates for paving mix designs, called HMA (Hot Mix Asphalt). The aggregates used in HMA may contain a certain amount of an iron ore called “pyrite,” which is essentially Iron Disufide (FeS2). Most state DOTs allow a certain percentage of pyrite-bearing aggregate in the asphalt mix design, which is where the rusting originates. As soon as the pavement is laid, the asphalt in the HMA starts degrading under the effect of sun’s ultraviolet rays, thus exposing the

If rust in asphalt pavement is not treated properly then then the very purpose of sealcoating will be defeated.

Rust spotting and streaking is also seen on concrete surfaces. The pyrites on the concrete surface are oxidized while others within the structure are amply protected by chemicals in the concrete mix.

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Untreated rust spots will come back through the sealcoating in a relatively short time.

aggregate to the elements of weather. The ageing process of asphalt may take months, so depending upon the geography and climatic conditions, it could be some time for the aggregates to be exposed to the elements of weather. Although the documented physicochemical aspects of pyrite’s oxidation and its conversion into various compounds are complex and beyond the scope of this article, it will suffice to say that once the aggregate is sufficiently exposed, pyrites in the aggregate start reacting and producing iron compounds (Iron Sulfate, Iron Hydroxide and Iron Oxides) through complex chemical and biochemical processes. The brown spots and then brown streaks on the pavement are caused by the resulting iron oxide. This progression of the oxidizing process is manifested as expansion in size, exploding and finally popping thorough the surface, thus creating minor craters in the pavement. The rusted aggregate become powdery and weak. Test it with a pen knife and you will see how easily the aggregate can be removed. If such pavements are sealcoated without a proper surface treatment, rust spots come back in a relatively short time as brown spots and streaks on the sealcoated surface. No matter how many times Rust-inhibiting primers and coatings either block the permeation of moisture or tie up oxygen thus effectively retarding the oxidation of pyrites containing aggregates.

you sealcoat, rust will come through. So, what’s the big deal? It’s a big deal because if the rust problem is not treated properly then the very purpose of sealcoating will be defeated at two major fronts, i.e. the beautification as well as the protection of the pavement. Not only are such spots unsightly but the popped out (rusted) aggregate creates pathways for water to seep in and damage base courses.

The Remedy Rust spots must be treated with rustinhibiting primers and coatings, prior to sealcoating. Such products either block the permeation of moisture or tie up oxygen thus effectively retarding the oxidation of pyrites containing aggregates. These specialty products, formulated with polymers and with specialty chemicals, have been found to be quite effective. They are commonly supplied as a water-dilatable or -miscible compositions, with a coverage rate of

a nominal 150 square feet per gallon. Specialty clear coatings have been found quite effective for concrete surfaces. Please note that it is a preventive measure and not a one-time cure. You may have to repeat the process of priming for the first couple of rounds of sealcoating the property. With the proper understanding of the rust spotting problem, you will be in a much better position to recommend the remedial steps to the property owner.

Conclusion It is imperative that all pavement defects including rust spots and streaks on asphalt and concrete pavements be remedied prior to sealcoating, using specialty coatings and primers. If ignored, rust spots will certainly come through the sealcoating and continue to negate the benefits that are supposed to be achieved thorough sealcoatings.

Girish C. Dubey is president of STAR Inc., Columbus, OH, which has affiliate sealer producing operations throughout the United States. Rust stains texture Anthony Paz/iStock/ Getty Images Plus

Using a rust-inhibiting primer is a preventive measure and not a one-time cure. You may have to repeat the process of priming for the first couple of rounds of sealcoating to adequately protect the pavement. • PAVEMENT • March/April 2019  23

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Maury Bagwell

The Why, When and How of Sealcoating Follow these tips for a quality, profitable sealcoating job Before any drop of sealcoat makes contact with the surface, it’s imperative to prepare the asphalt; that means dry and clean. Clean off stuck mud with a wire bristle brush and use a high-powered blower to remove debris and water.

FROM PARKING LOTS to roadways, asphalt serves a critical role in infrastructure. But it must contend with some of Mother Nature’s harshest treatment. Sealcoating may be asphalt’s best ally for longevity. Here are a few quick tips for successful and profitable jobs.

How: The Mix Starting with the proper mix is critical to producing quality results. Using “black water,” as watered-down mix is commonly referred to, will never render results that last, and it will quickly give a contractor a bad reputation.

Why Sealcoat? Before any contractor The sealcoating takes on sealcoating, mix design should include at least 3 they need to understand pounds of sand per why it’s important and gallon of water to how it works to protect provide the right asphalt. grip needed for Water and safe use by both vehicle and foot ultraviolet rays are traffic. asphalt’s two worst enemies. They degrade the surface, causing small cracks and voids that make way for water to damage the underlying base materials. If not protected, material failure is imminent and will rear its ugly head in the form of potholes. The only way to prolong asphalt life and keep this from happening is with proper and regular sealcoating. Sealcoat material fills the voids in asphalt and creates a protective barrier from water and sunlight. It can even extend asphalt’s life by as much as four times. But, it must be done right and at the right times.

Ensure the mix includes at least 3 pounds of sand per gallon of water to provide the right grip needed for safe use by both vehicle and foot traffic. It’s also important to use quality materials and be sure the mix is adequately blended. Always follow the material manufacturer’s mix-to-water ratio recommendation.

When Proper sealcoating conditions are similar to those needed to paint a house. The temperature needs to be at least 50 ° F

and rising, and there should be plenty of bright sunlight. It is not recommended to sealcoat when it’s colder than 50 degrees or during overcast at this temperature. Also, consider how long the area will need to dry and how long the space can be closed to traffic. If your client demands a small window to sealcoat and stripe, you’ll need to be sure you’re not applying material on a cool, cloudy day. Heat and sunlight are your best allies for speeding up drying times.

How Often While prep work, the mix and knowing the right time to sealcoat is pretty straightforward, knowing how often to sealcoat is a little more fluid. The weather, precipitation, freeze/thaw cycles and traffic can all have an impact and will vary from year to year. Sealcoating typically needs to be done every two to five years, but it’s a good idea to be proactive with clients. If conditions were particularly harsh, check in with clients and go out and inspect the area to see if services are needed sooner. Whether operators are novice or veteran, when sealcoating basics are kept top-of-mind they help seal the deal for a successful job. Maury Bagwell is the lead engineer at Neal Manufacturing, a division of Blastcrete Equipment LLC, which is based in Anniston, Alabama. He has more than 25 years of experience in manufacturing, sales, product design and engineering. His primary responsibilities include product development, engineering and quality control.

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Crack Sealing


Tips for Crack Sealing Success

Follow these “best practices” to improve your crack sealing operations CRACK SEALING IS the lowestcost-with-highest-benefit pavement preservation treatment. But just because it’s economical doesn’t mean it can be left to chance. Proper sealant selection and installation are essential. Here are seven tips to get the most from your efforts. 1. Determine your target(s) and objectives. As effective as crack sealing is, it isn’t suitable for every type of pavement distress. Survey your target area(s) in advance. Assess types of cracking, widths of cracks (crack seal works best in cracks 1.5” width or less), and topography issues, as well as vehicle loads/traffic. This will help you determine repair methodologies, crew, and equipment needs. Decide areas where you’ll apply crack sealant and what you’ll need to get it done. Is there vegetation to remove with a hot air lance? Are safety cones/ signage required to protect workers

from traffic? What types of tooling is appropriate? How much sealant will you use? Make sure to bring everything you need to the site at the start so you can get the job done efficiently. 2. Make sure all cracks are clean and dry. To ensure maximum adhesion and longevity, start with clean, dry cracks. Water is the enemy of pavement and crack sealant. If it’s rained recently — or precipitating now — schedule work for another day. If it’s dry enough, clean cracks thoroughly to remove rocks, weeds, and dirt that will affect work. Cleaning can be done with a wire broom, compressed air, or crack vacuum. You’ll also want to use a heat gun to make sure pavement is the right application temperature: 40°F and rising. If you notice excessive bubbling as you lay down sealant, that’s a sign of moisture and debris. Stop immediately and re-clean cracks before applying more material. 3. Rout, as appropriate. Routing before crack sealing can improve the likelihood of proper sealant adherence and double its service life! This practice creates fresh, uniform edges that help

sealant adhere better and a reservoir to allow thermal movement. Still, not every project should be routed. If pavement has a crack density greater than 20%, or shows fatigue cracking or other severe distress, it may not be strong enough to sustain it. 4. Use the correct sealant and maintain it properly. Sealant properties change by climate, ASTM type, viscosity, and more. As you select sealant, make sure it falls within approved spec, and that the sealant lot number is on hand in case there’s any issue. First, look at heating type. Indirect-fired and directfired sealants are not interchangeable. You must select them by your melter type. Next, if you swap sealant between jobs, remember to empty the tank completely before adding a different sealant, as mixing two sealants can change chemistry drastically. Finally, make sure to heat to manufacturer instructions and agitate sealant properly. Overheated or overworked material can break down, reducing pot life and causing adhesion issues. Underheated material won’t flow down to the depth of the crack. Avoid throwing

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Crack Sealing

in many blocks at one time, as this can reduce the temperature of the heated material in your tank and delay work. Add new material in the same amount that you’re laying it down to keep proper flow and application temperature. Too many blocks can also jam agitation paddles in certain melters. 5. Take care of your equipment. Having a good-quality melter will make your work better, easier, and safer. And maintained properly, it will last for years and perform at maximum efficiency. Simple mistakes such as adding too much sealant, driving with a full tank of sealant, or driving with the burner on can wreak havoc on your machine. Follow the manufacturer’s guidelines for care. This includes changing your hydraulic and heat transfer oils as recommended. Old heat transfer oil can crystallize and result in a very expensive and time-consuming repair. 6. Follow safety protocols. Crack sealing can be done on the quietest parking lot or busiest highway. Wherever it’s performed, make sure to use proper PPE, safety cones, and other tools to reduce any hazard. You can also enhance safety through your equipment. Melters with intuitive user interfaces and automated safety controls/shutoffs can be practical if you have an inexperienced crew or higher turnover. 7. Employ good techniques. Finally, how you apply sealant can make a huge difference. Use the technique that aligns with your objectives. Flush fill if an overlay or other surface treatment is planned in the near future. Overband 1/16 inch (maximum 1/8inch thick, extending 1 inch on each side of the crack) on a standalone repair. Keep the overband tight to the pavement, watch your flow, and use a squeegee to shape and force sealant into cracks for optimum performance. Don’t use more sealant than necessary as it will be messy and reduce your pavement’s skid resistance. And never try to crack-seal potholes, alligator cracks, or wide cracks (larger than 1.5 inches wide). Errantly applied sealant looks unprofessional and can cost you hundreds or even thousands of dollars a year.

Select the Proper Sealant There are basically five contributing factors that are to be considered with regards to sealant selection: • Project Specifications • Sealant Properties • Climate • Pavement Conditions • Installation Each different component will help you to determine which type of sealant will best suit your needs. Be sure to work closely with your sealant provider to make sure you’re meeting each of these considerations with your sealant selection.

Applying Specs, Sealant Properties to Selection Project specifications are the number one factor influencing sealant selection. When the project specs are received, the climate and pavement condition should have already been considered by the agency, etc. ASTM specifications are the most frequently used in crack sealing projects. Once the ASTM standard is chosen, a sealer should also meet these general specifications: • Approvals/Acceptance – Certain sealant materials are approved by the individual agencies or states. There may be more suitable sealants for the project, however these may not be used until they have been accepted by the agency or state. • Availability/Lead Times – The material’s manufacturing and shipping time lines (or delays), may influence sealant selection. This would be relevant in relation to project deadlines or time lines. • Product Cost – At times a variety of sealants may meet the specification with a range of price difference. The project budget will influence which sealant is selected based upon cost • Project Goals/Expectations – Is it a short term solution? (i.e., hold a project together for the winter). Or long term solution (max life expected from the sealant since it may not ever have the benefit of an overlay).

Sealant Qualities to Consider Materials used as crack sealants are subjected to a variety of stresses and other effects including horizontal

expansion and contraction of the pavement as temperatures change from summer to winter, vertical movements as traffic passes, exposure to water from rain and snow, aging from environmental effects, and abrasion from traffic and highway maintenance operations (sweeping and snowplows). Therefore, the sealant you choose should have these qualities: • Adhesion: the ability to adhere and remain adhered to the pavement throughout the range of temperatures, movements, traffic, and other effects encountered. • High Temperature Stability: the ability to remain in place and resist flow, tracking or pick-up by vehicle tires at hot summer temperatures. • Low Temperature Flexibility/Elongation: the ability to stretch or extend at low temperatures experienced without cracking or de-bonding. • Elasticity: the ability to restrict entrance of incompressible materials into the crack. • Viscosity/Application Consistency: the ability to be effectively and easily applied to the crack through the application equipment. • Aging Resistance: the ability to resist degradation from long term in service weathering. • Curing: the ability to set up and reach final in-place properties quickly to permit opening of the pavement to traffic • Pot Life: the ability to maintain physical properties during the time it takes for installation. • Compatibility with Asphalt Concrete: the ability to not form an oily exudate and remain adhered when in contact with asphalt concrete. Most important, make sure you have an adept sealant and equipment manufacturer who can provide support in the field. Smart planning along with these tips will ensure simple, effective crack sealing and great pavement performance for years to come. Information for this article was provided by Crafco, Inc., Chandler, AZ;

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Contractors ’ Choice: Compaction Jessica Lombardo, Contributing Editor

All Eyes on Oscillation Since oscillating rollers help improve productivity and create a smoother finish on challenging mixes, it's no surprise this technology is gaining momentum in the industry OSCILLATION TECHNOLOGY WAS introduced in Germany in 1983 as a solution to over compaction. “We initially developed oscillation to provide faster, more effective compaction,” says Richard Evans, vice president of sales with Hamm compaction equipment. “Tandem rollers with one oscillation drum and one vibrating drum achieve at least the same degree of compaction as double vibrating drum rollers, but with fewer passes.” With these systems the drum stays in constant contact with the material, allowing the roller to deliver dynamic compaction energy to the asphalt layer as an alternative to traditional vibration. “Oscillation is a non-vertical force that applies energy for compaction without impact. In other words, there is no vibration or up-and-down movement. The drum stays in contact with the surface, and there are no repeated impacts to the surface for compaction,” says Mark Eckert, product manager for Volvo Construction Equipment. The technology cancels vertical motion of the drum and creates horizontal motion only. This provides more compaction force than static rolling but less force than traditional vibration.

“With a vibratory drum, you still keep impacting and impacting the mix and eventually you’re going to crush the material,” Evans says. “With an oscillation drum, the surface is the forgiving agent. The drum slides; you have no risk of crushing the aggregates.” Oscillation can help achieve higher density numbers simply because of the way the drum interacts with the mix. “The oscillatory compaction motion is created by eccentric weights phased to each other create a rotary movement measured as tangential amplitude,” says Bryan Downing, global sales consultant at Caterpillar Inc. “The oscillatory system creates asphalt compaction via a massaging motion which creates motion of the aggregates, allowing them to realign in a denser matrix. This massaging motion transfers compaction energy to the asphalt layer and less energy transfer into surrounding structures and infrastructure below the layer.”

Where to Use It Oscillation creates a more gentle compactive effort, so it’s especially important when working in tight spaces or on thin lifts. “These rollers are suited for compacting thin lifts, tender mixes, joints, bridge

decks or when working near structures,” says Bert Erdmann, heavy compaction product manager with Bomag. “Additionally, the oscillatory exciter system allows the roller to be used on mat temperatures that are lower than typically allowed for standard conventional vibration. This is mostly because oscillatory excited drums do not ‘impact’ the asphalt mat like a conventional roller, and, therefore, they don’t crush the aggregate, as density increases are achieved through manipulation.” Sensitive applications are also ideal for rollers equipped with oscillation. “Traditional vibration can damage surrounding structures and materials,” Eckert says. “Oscillation eliminates that higher level of force that can damage sensitive applications and the surrounding environment. Operators can turn vibration off on traditional rollers and perform static rolling or use pneumatic tire rollers, but oscillation provides enough force to achieve compaction quicker than static rolling while still not damaging the mat or adjacent structures.” This also makes oscillation compaction ideal for night work. “Many cities prefer the use of these rollers at night because they don’t make as much noise as a traditional vibratory roller

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because you’re not constantly impacting the material,” Evans says. “Also, if you’re working in a downtown populated area, oscillatory rollers are a good fit because they don’t create those unwanted vibrations to the surrounding structures. “In addition, if you’re rolling over old drainage pipes, fiber optic cables, etc., you run the risk of collapsing those with a vibratory roller. You don’t have that risk with an oscillatory roller and you also won’t create cracks in neighboring structures.” Oscillation is also useful for joint compaction as most asphalt contractors have to deal with hot and cold lanes when they pave. “When a paved and compacted lane has already cooled down, if you come and hit the new material with a vibratory roller, you’re not only going to push the new material down, you’re also going to compact that cold joint again and crush it,” Evans says. “Oscillation will squeeze that material down without causing any adverse effect to the cold, pre-compacted side.”

How to Use It Oscillation systems do not require any additional settings or training to use as it’s considered a self-regulating amplitude that operators can turn on and off. Still, oscillation shouldn’t be used in all circumstances. It’s important contractors use conventional vibration in the breakdown (initial pass) compaction position. “Conventional vibratory systems in the initial passes utilize higher compaction energy that will yield quicker compaction growth when mat temperatures are more conducive to compaction,” Dowling says. So oscillation is best used in the intermediate and finish positions. Many contractors find that an oscillatory roller, can improve productivity by eliminating that third finish roller on a jobsite and still achieve the same results. “Oscillatory rollers can be used as both intermediate and finishing rollers,” Evans say. “Often times we’ve found that the use of a typical breakdown roller and an oscillation roller will be enough to achieve compaction. The oscillation roller

provides the smoothness so you don’t need to run a third roller in static mode.” Erdmann adds that oscillatory rollers typically achieve very smooth asphalt surface results since they “iron out” impact spacing marks produced by conventional vibratory rollers. As with conventional vibratory systems, operators need to ensure that machine travel speeds do not out-pace the vibratory systems. With conventional vibratory systems, optimal compaction occurs when the roller speed is set so that 10-14 impacts/foot is created.

Oscillation Uses at a Glance Oscillatory compaction systems can be used on all phases of the compaction process. It delivers the best results when creating compaction in the following areas; • On thin asphalt layers – less than 2-in. • Compaction of materials with sensitive substructure or buildings • Next to buildings, on bridge decks or overpasses • Urban city vibration sensitive areas • Joint compaction • Longitudinal joints – prevents damage to existing pavements while pressing the joint between lanes tightly • Transverse joints – massaging action creates tight joint

“Rolling speed control is important for oscillation as well as vibration, unlike static rolling,” Eckert says. “Rolling with oscillation versus static rolling will reduce the number of passes necessary to achieve target densities. Similar to conventional vibratory systems, too high of travel speed for an oscillatory system can result in undesirable surface finish and tearing and/or pushing of the asphalt layer. “A tip for operators in sensitive applications is to only use oscillation in the rear drum,” Eckert says. “For thicker lifts that are not in sensitive applications, I recommend they engage vibration in the front drum and oscillation in the rear drum to help them achieve

maximum compaction results.” Erdmann adds that contractors must also keep an eye on mat temperature when using an oscillatory system. “When the mat temperature drops, the operator must keep an eye on the temperature gauge and turn off the standard vibratory drum, once the critical temperature is reached,” he says. “The operator can continue rolling with the oscillatory system on for approximately another 15 to 20° F, depending on the type of mix being compacted.” Most contractors know that once a mix hits 175° F, there should be no more vibration on the mix, but with oscillation, there is still time to achieve ideal density numbers. “If you have any viscosity left in the mix at all and you still need to hit those bonus numbers, you can use the oscillation as low as 130° F,” Evans says. “As long as the material is still moving, you can use oscillation safely at any temperature."

Keep it Running Due to the nature of oscillatory compaction, the drum stays in direct contact with the mat surface for a longer period of time compared to conventional vibration. “Over time, this can potentially lead to drum wear and a thinning of the drum shell,” Erdmann says. “Contractors using early models of competitive oscillatory rollers in some applications had issues with reduced drum life.” However, oscillatory roller maintenance is very similar to conventional vibratory machines. “Due to the nature of an oscillatory system having multiple eccentric weights to create the massaging motion, additional power transmission needs exist,” Dowling says. “The multiple eccentric weights are driven by a power transmission belts. The power transmission belt has high load-carrying capacity to ensure smooth and long-lasting operation of the eccentric systems.” So it’s important to regularly check drum mount isolators and belts for damage, as well as monitor the drum shell for thinning or wear at the edges. Operators should also listen for unusual noises. • PAVEMENT • March/April 2019  39

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48  March/April 2019 • PAVEMENT •

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Robert Liles

On The Job



for Striping Layout

Why using blue chalk might be the best for you and your customers FOR THE LAST 15 years, I have striped mostly newly paved parking lots. There are several different ways to make the layout marks that guide you to paint straight lines on this new asphalt pavement. I have tried string and weights or nails, rotating lasers, and chalk lines. I have used an auto-layout machine and have tried painting without lines. I have painted alongside a string and have used upside-down spray cans to “dot” the string and painted to the “shadow” left by the string. I have measured how long

each method takes, and how well (if at all) they work. It takes a little practice to get good and fast at snapping chalk lines, but for years chalk worked best for me. Chalk lines give you the chance to look over the layout and spot mistakes, weird angles, and other issues before painting. After years of experimenting and trying virtually other material out there, I rely on blue chalk for almost all the lines I chalk. Why do I use blue chalk? Why not white chalk or some other color?

Blue chalk is easy to see on asphalt, sealcoat, and concrete pavement, but perhaps most importantly, the customer is almost guaranteed not to confuse it with messy paint markings.

Here’s the number one reason: When I finish a parking lot, the layout marks are still there. The chalk lines and measurement marks remain until the rain washes them away. I see the beautiful new stripes and recognize the layout marks for what they are — but civilians like the owner or general contractor won’t necessarily see the • PAVEMENT • March/April 2019  49

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On The Job

layout marks as such. Instead they see them as part of the pavement markings. If I use white chalk and white paint, to the untrained eye the chalk might look like paint overspray or spills. Blue chalk is obviously not paint and it’s easier for the customer to recognize the blue chalk as layout markings that will go away. (I paint blue squares for the handicap symbol on most jobs, but that is different enough that it doesn’t confuse the situation.) Blue chalk is easy to see on asphalt, sealcoat, and concrete pavement, but perhaps most importantly, the customer is almost guaranteed not to confuse it with messy paint markings. Here’s a quick rundown on the pros and cons of different chalk colors:

A Pavement Advisory Board member since 2002, speaker at National Pavement Expo and moderator of the NPE Stripers Roundtable, Robert Liles is owner of Robert Liles Parking Lot Service, Tyler, TX. Today he relies on a laserguided striping machine for much of his work,

relying on chalk primarily for end lines. He also runs the industry’s most-visited striping website,

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50  March/April 2019 • PAVEMENT •

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Nick Howell

From the Owner’s Desk

Good, Fast and Cheap... You (and Your Clients) Can Pick Only Two WHAT DRIVES YOU? Are you driven by price or by quality? Could you be driven by both? With ever more intense competition from both legit and non-legit contractors, this is a battle we face daily. We chose many, many years ago to be a quality-driven company. Unfortunately this comes with the fact that we will lose jobs, as many property managers are all about price. For the ones that are willing to pay, we feel we can offer them better service and better quality. Recently I was faced with a call from a big client whom we had previously done work for, calling and wanting a bid on what sounded like a big project. But there were red flags right from the start: They had no scope of work, and they were quick to point out that multiple bidders were coming over the next few days to also price it out. My problem sits at the fact that I know we won’t be competitive on the “low bid” model; that’s just not us. But I also know that’s what this client now wants. This client was not this way initially but the client has changed. It’s what this client has turned into wanting. So I was faced with do I bid or not? Sure, it doesn’t hurt to bid. However, these folks require bidders to meet with them to walk the parking lot, which always turns into a several hour ordeal. As I thought about this, I don't ever want to get complacent or “fat and happy,” however I know our style of estimating and our style of work. I also know our style of clients, which are the ones that appreciate the way we estimate, the way we approach our jobs and the quality of work we provide. This client used to be a client that appreciated that, but it wasn’t one of those types of those clients anymore.

jackaldu/iStock/Getty Images Plus

So what did we decide to do? I ended up responding that if the client would provide a scope of work that we would love to bid. But I also reminded them that we are a lowervolume, higher-quality operation and likely couldn’t compete on the price level that they seemed to want. I don't know if it was the best solution, but where do you start and stop with these? To further back up my thoughts, there is a saying, “Good, fast, cheap – pick only two.” If you want it “good and fast,” it won’t be cheap. If you want “cheap and fast,” it won’t be good. If you want it “cheap and good,” it won’t be fast. I like that approach, but I’m not sure every customer does. I feel that sticking with the driven-by-quality model will pay off in the long run, even if that does mean fewer jobs. We don't want to “turn dollars” or, worse, lose money just to work. But all too often that’s what some contractors do. I’ve tried to spread the hashtags “#saynotolowbid” and stop the #racetothebottom in hopes that our industry would change. Contractors should charge more fairly for their

services, and clients should pick middle bidders rather than the lowest. It’s all in fun – I doubt it would ever be a movement – but hey, maybe it will catch on! As an owner, I know we live and die by our reputation. So even though next season a client may not remember we were high priced, they would surely remember if we got the job, but failed at sealing, paving, or striping their lot. I would encourage everyone to remain quality-focused. It’s something that will never hurt and it surely won’t hurt in the way that being the #lowbid guy who cuts corners can.

Nick Howell, president of T & N Asphalt Services, Salt Lake City, UT, has been a regular presenter at National Pavement Expo since 2008 and a member of the Pavement Advisory Board since 2007. Let him know your thoughts on “From the Owner’s Desk,” and if you have a question or topic you’d like covered – let him know that too! You can reach Nick at • PAVEMENT • March/April 2019  51

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Your Business Matters

Sue Dyer

10 Tips for Dealing with On-the-Job Conflict A PROJECT TEAM was separated only by the locked doors to the two trailers that sat side-by-side on their wastewater treatment project site. Every day for six months the owner’s team and the contractor’s team filled their days with writing letters. Back and forth, they literally emailed over 1,200 letters. The purpose of each letter was clear: to prove the other side was to blame! This type of scenario plays out far too often on construction projects of all sizes and types. Even good people with outstanding records can get “stuck” in conflict. Conflict is not only frustrating, demanding, and unfulfilling – it is downright expensive. A study done at Michigan State University in 2012 found that the average jobsite conflict took 161 hours (~20 days) to manage. The wages of the workers involved cost an average of $10,948.00! This is only for the labor costs due to the lost time and does not include the impact on the cost of the project. This study was the first of its kind to assign a monetary value to the conflicts that occurred on actual jobsites. So what can you do to help deal with jobsite conflicts? TIP 1 Don’t Become Engaged. You can help the resolution process by not becoming engaged in the battle. How? Try to remain as if you were an interested onlooker. Don’t let your coworker’s words or behavior make you favor one side over the other. Here’s why…When people become engaged in the battle, they lose perspective. They stop trying to find a resolution and begin to focus on finding a way to win. If you become engaged, you become part of the problem – not part of the solution. TIP 2 Set Ground Rules for Talking. People engaged in a conflict tend to talk at once. Each person is shooting verbal arrows at the other and very little listening happens. So, set some ground rules for talking (and listening). The best rule is: One person talks at a time while

the other person must listen. Reassure everyone that they will have their turn. TIP 3 Remember, It’s Always Personal. People are seldom upset about what they say they are. It’s usually all about hurt feelings or bruised egos. You can help people resolve their conflict by recognizing this and getting them to express their underlying feelings. A simple apology can do wonders. TIP 4 Agree on the Problem. It sounds simple, but it’s powerful to identify the actual problem that is causing the friction. During a dispute, people tend to talk at each other. They don’t really talk to understand. You will be able to agree on the problem when you’ve really talked and listened to how each side views the issues. When you can agree on the problem and write it down, it is very likely that you will also be able to find a resolution. TIP 5 Break It into Bite Sized Pieces. How do you eat an elephant? One bite at a time! The same is true for conflicts. When you feel overwhelmed by the problem (or the emotion), try breaking the problem into bite-sized pieces. It’s okay to start with the part of the conflict that is easiest to resolve. Get that part resolved and you will have a history of being able to resolve conflicts together. Then take the next bite…and so on. TIP 6 Brainstorm Ideas for Resolution. Two heads can be better than one when you work to find a way to resolve a conflict or dispute. Have everyone brainstorm their best ideas for resolving the problem. Make sure everyone has given you at least a couple of ideas. TIP 7 Select the Best Solution. After brainstorming, you will begin to see patterns. (Just look for the ideas that get repeated.) Discuss these ideas and explore their feasibility. Maybe there is a way to execute one person’s idea and still give the other side what it needs. Stay focused on resolution – not on winning.

TIP 8 Agree on a “Fair” Degree of Responsibility. “This is really gonna cost you…” or “I have really been damaged!” Don’t begin your argument with costs or the threat of a penalty. Such statements exacerbate the conflict. Wait to discuss money or penalties until way after you have agreed on the problem, brainstormed potential solutions, and can see that you are coming to an agreement. Only then should you begin to discuss what would be a fair distribution of responsibility (who will pay what and when). TIP 9 Put Agreements In Writing. Write down whatever is agreed to…and make sure everyone gets a chance to hear or read it. Don’t expect that everyone will remember it all. You must write it down and read it back to everyone to confirm agreement. You might even have everyone sign the piece of paper. TIP 10 Discuss Next Steps. Once there is agreement in the broad sense, make sure that people walk away knowing who is going to do what and when. This level of detail is critical to managing expectations and to assure that people follow through. Try to integrate these ten tips into your personal approach when managing on-site job disputes. With practice, you will be considered a trusted leader with the wisdom to help others find the path to peace. Sue Dyer, president of OrgMetrics LLC, a professional partnering facilitation firm, has created a structured Collaborative Partnering model that is producing project cost savings of 10 to 20 percent and has launched two new collaboration tools to assist project teams: Partnering FIT virtual training program and the Construction Scorecard program that includes your Project Momentum Score. These new tools allow you to develop an integrated culture of collaboration on your projects. For more information about Partnering FIT or the Construction Scorecard reach Sue Dyer at or at 925-449-8300.

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Gilsonite-based Sealer Can Extend Pavement Life Long-term monitoring of airports, parking lots shows impact of single and multiple treatments WHAT DO OREGON’S Portland International Airport and Mulino State Airport, Utah’s Blanding Municipal Airport, Central Colorado Regional Airport, and Central Church of Christ, Cedar Rapids, IA, have in common? They are all examples of long-term monitoring of pavement sealcoating using a Gilsonite-based material, GSB, produced by Asphalt Systems Inc. (ASI), Salt Lake City, UT. ASA says Gilsonite is a naturally occurring resinous asphalt ore found in Utah that does not have to undergo an oil refining process. GSB products comprise a mixture of Gilsonite, specially selected plasticizers and oils that penetrate and reintroduce essential binders into the pavement matrix. They are designed to mitigate the impacts of surface oxidation and moisture damage on asphalt pavements, halting deterioration and sealing the surface to help repel water. The product also helps prevent surface raveling.

39 Years of Testing ASI reports that more than 39 years of monitoring GSBtreated asphalt pavement indicates the sealer can extend the useful pavement life 25% to 50% with a single application. ASI says multiple applications show even better life extension. “One of the keys to success with our GSB products

is an initial application when pavement is in new, or near new condition, and then subsequent applications at the recommended intervals,” says Brad Grose, ASI vice president of sales and marketing. “If these recommendations are followed, GSB products can essentially freeze – or suspend – a pavement’s condition over time, keeping it at that quality indefinitely.” ASI says that data also shows preservation benefits are increased by applying its GSB-88 to pavements while they are in “Good” or even “Satisfactory” condition to correct various asphalt binder issues.

Independent Evaluation and Airfield Applications Field trials and official studies also support ASI’s asphalt life extension claims. During the 1990s, an ASI GSB sealer was evaluated through two independent field trials in Oregon – Portland International Airport and Mulino State Airport. In both cases, the sealer was applied as a part of a preventive maintenance program, and its long-term performance was monitored. The performance data of Portland’s Taxiway C showed that the GSB product was able to maintain the taxiway pavement at an “excellent” level for the trial period of eight years. Performance data

of the Mulino runway trial showed that the GSB sealer kept the runway at excellent conditions for 10 years by interrupting its aging process, including halting the progress of raveling and weathering.

The Central Church of Christ in Cedar Rapids, IA, applied a GSB sealcoating product to its newly paved parking lot in 1978. The organization has followed the initial application with treatments of the same product every five years.

Department of Defense Research Results

compliant with a number of specifications including DOD UFGS 32 01 13.63 and FAA AC 150/5370-10G, P-608. It can be applied to all airfield pavements, including critical runways. Engineered as an effective pavement preservation material ,GSB88 can also be extremely effective at rebinding raveling pavements, which on critical airfields, can mitigate asphalt based Foreign Object Debris (FOD).

Navy Facilities Command (NAVFAC) pavement specialists have performed a long-term evaluation of 1.2 million square yards of GSB applications on widely varying military airfield pavements and climates. In addition, the MicroPAVER data for 883 treated municipal airfield pavements across multiple climatic zones was critically evaluated. In both cases, the results of the evaluation were positive and demonstrated significant life extension for treated pavements. The result is that GSB-88 is

Information for this article was provided by Asphalt Systems Inc., Salt Lake City, UT. For more information, please call 801-972-2757, email info@ or visit • PAVEMENT • March/April 2019  53

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Certified Sweeper Operator – Construction?


Keeping ThirdShift Employees Safe & Productive by Ranger Kidwell-Ross

In 2016 we asked the power sweeping industry what their biggest challenge was and overwhelmingly it was the area of insurance and litigation claims. As a result, the North American Power Sweeping Association became laser focused on developing a program for increased training and professionalism for drivers. Enter phase I: Certified Sweeper Operator (CSO) parking lot training program. But that was so last year. In focusing on this standardized training baseline, NAPSA realized that one size does NOT fit all with training. As a result, 2018 became the year of niche training so enter phase II: Certified Sweeper Operator CONSTRUCTION! Let the revolution begin! NAPSA has launched CSO Construction during NPE and the results have been phenomenal. Taking the best of CSO Parking Lot, the masterminds at NAPSA led by Scott Duscher of Agua Trucks in Wickenburg, AZ, and Mark Carter of Peloton Sweeping in Orange, CA, have worked with dozens of volunteers to create training for the specialized focus of construction and mill work. Within the 70 lessons in the CSO Construction program, there is a great balance of construction focused processes along with other modules including health, people skills, paperwork,

construction site management, troubleshooting construction, safety and so much more. CSO Construction has almost 40 percent more lessons than CSO Parking Lot which has 51. Just like the CSO Parking Lot training, to become a Certified Sweeper Operator requires 100% completion of all online training modules, an orally proctored test as well as 1,000 hours of incident free drive time. NAPSA’s CSO programs for Parking Lot and Construction are turning the industry in the direction of higher professionalism and improved safety. For more information on this groundbreaking training program, visit www. or call NAPSA at 888-757-0130.

The North American Power Sweeping Association (NAPSA) is a nonprofit association made up of 200+ contract sweepers, service providers and sweeping equipment dealers, manufacturers and suppliers. NAPSA is dedicated to providing beneficial support to the membership and enhancing services to the sweeping industry. NAPSA is committed to promoting and educating the power sweeping community while enhancing the environment. For more information on NAPSA membership, please visit or call (888) 757-0130.

Perhaps not surprisingly, studies show that third-shift employees experience more accidents and injuries while on the job. That is because third shift work hours tend to disrupt the body's regular schedule, known as our circadian rhythm, which leads to increased stress and fatigue along with a reduced level of alertness. Many third-shift employees are also less experienced, since those with more seniority and/or experience oftentimes choose to work the day shift. Since much of parking area sweeping — as well as many other pavement maintenance operations — involves night work, here are some ideas to keep your sweeper operators safe. Since studies have shown that caffeine helps prevent nighttime accidents on the job, as well as improves performance among shift workers, you may want to provide free coffee at the start of your night shift. What your employees eat is also a factor in energy level and wakefulness. Since many third-shift employees tend toward fast food or junk food, both of which are not optimal, you may find it helpful to make healthy snacks available when your employees come on shift. Only an estimated 5 percent of the current workforce has two jobs, but the percentage of night shift sweeper operators working two jobs is probably well above that figure. Operating a sweeper is a relatively low-wage activity and, with nearly 8 million jobs

currently going unfilled, there is a powerful incentive to take on work for a few hours during the daytime. To counter this you may want to preclude your night shift workers from taking on a second job and/or limit the duration or type of extra work they are eligible to perform. Although all pavement contractors should have a safety plan for all shifts worked, having one for night shift workers is vital. This should include education about the importance of sleep, especially. Also emphasize the proper wearing of correct PPE gear, since that adds a margin of safety. Since the combination of late nights and empty commercial property also brings out a lower class of individuals on-site, also be sure to discuss in detail what to do when accosted by homeless people or similar. These types of preventive steps can pay huge dividends to both your team members and their families.

WSA contributor Ranger Kidwell-Ross has been providing information to the power sweeping industry since 1988. He is editor of, an information resource for power sweeping, as well as founder and executive director of the World Sweeping Association. For more information about WSA visit or contact Kidwell-Ross at director@

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What’s Safer: Red Wine or Refined Coal Tar? Refined coal tar-based sealer (RTS) is a long-lasting pavement coating that protects asphalt from damage. But due to misconceptions regarding the hazards of RTS, property owners may be susceptible to false information about unproven adverse effects of sealcoating. Determining product safety is of great importance, which is why toxicology professionals conduct risk assessments to quantify potential threats of items we might encounter. In the case of RTS, scientists at Health Canada used the margin of exposure (MOE) method to measure the sealer’s relative risk versus several everyday items. The results speak for themselves. How is this estimated? MOE measures genotoxic and carcinogenic substances using a ratio of two factors in any given population: 1. No-observed-adverse-effect level, or the highest dose of a substance that exhibits no harmful effects. 2. Predicted human exposure level, or

the estimated dose likely to be exposed to the population. The European Food Safety Agency Scientific Committee asserts that an MOE of 10,000 or higher equals low concern from a public health standpoint and therefore a low priority for risk management actions. Putting this into perspective, a U.S. National Library of Medicine calculation values one liter of tap water at 20,000. In 2016 Health Canada calculated an MOE for RTS that did not use data for RTS itself but used a worst-case scenario for exposure to compounds known as PAHs, which are commonly found in household dust and many different natural and man-made materials, including RTS. Although Health Canada incorrectly assumed that all the PAHs in the dust came from RTS, the study found the worst-case MOE value to be 15,500 — below levels of public health concern. Changing Health Canada’s worst-case

assumptions to more likely scenarios, the same MOE calculation method results in an even lower risk MOE value of 105,000. The Pavement Coatings Technology Council ( believes that the evidence demonstrates that RTS is safe for use on paved surfaces. The U.S. National Library of Medicine has calculated MOE values for many items people are commonly exposed to, such as wine (MOE = 20), coffee (500), cinnamon (4,000) and bacon (10,000). These lower values indicate higher risk to public health. From an MOE perspective, these popular products may pose more of a safety threat than the use of RTS. PCTC encourages property owners to base sealcoating decisions on scientific findings. RTS is superior in strength compared to other sealers and, through MOE comparisons, we can conclude that the relative risk of RTS is no greater than items the majority of the world population consumes every day. • PAVEMENT • March/April 2019  55

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Contractor Snapshot

Allan Heydorn, Editor

Making it Work on Their Own Louisiana’s Ladybugs Parking Lot Sweeping Relies on Relationships, Reputation & Radio OPPORTUNITY CAME knocking in 2005 when Darren and Shelly Harris were given the chance to acquire Ladybugs Parking Lot Sweeping, Lafayette, LA, for less than $50,000. The purchase included the name, some sweeping accounts, and three “raggedy” 20-yearold sweepers that Ladybugs struggled to keep in operation. “And we love it,” says Shelly, who is co-owner with Darren of the certified Woman Owned Small Business (WOSB). “Ladybugs is our only source of income. We have no choice but to make it work, for survival and now for building a legacy!” And it’s working just fine. They recently joined World Sweeping Association and currently have 15 employees, including 6 full-time night operators dedicated to sweeping.

A Sweeper at Heart “We started out 13 years ago sweeping parking lots, so I’m a parking lot sweeper by heart. That’s the hub of our business,” Shelly says. But it didn’t take long for Ladybugs Parking Lot Sweeping to diversify. “We started getting calls asking us to do all sorts of different types of work – striping, pavement repair, sign repair, parking lot lighting, curb repair, handyman services, even vacancy cleaning – and we just figured we could do it so we said, ’Yes’. “We learned by doing. I still say that if I didn’t learn anything today it was a wasted day. Whether we lose money on a job or make money on a job we learn something.”

And that mentality helped get Ladybugs name around as more than just a sweeper. “After a year or so we were confident enough to reach out to the customers and start selling to them,” she says. She says when drivers notice problems on a parking lot, the company alerts the property manager and asks if they wanted Ladybugs to repair it. So while more than half of Ladybugs’ business is parking lot sweeping (including a number of homeowner associations and 40 reoccurring nightly accounts), half of those accounts regularly reach out to hire Ladybugs to do other non-sweeping work for them. Shelly says they’ve helped themselves by documenting everything they do on a job, then filing those notes for future use. “That way we have it the next time we do that kind of work or when that customer calls us again.” They also created and continue to update a flow chart that tracks the type and amount of material used on a job, its price, and their bid. “It gives us a starting point for our next job,” she says. “It became a backup for us and it also helps when we train new people in selling.”

Repeat Customers “Recurring customers is what we want,” she says. “We’ll obviously do the one-time work when we have the chance but we’re not trying to make it on that.” To develop those repeat customers, Ladybugs Parking Lot Sweeping strives to let its customers in so they get to know the company.

“We try to personalize ourselves so that when they hire us or even call us for a quote they have a sense of who we are. We want them to know us, to know that we’re a small family ownedShelly and and-operated Darren Ha rris business. We think that’s important.” To help personalize the company, Shelly says Ladybugs paper. “I’ve known all constantly reaches out through along that in order to be better social media and updates their and a more successful business website and Facebook page as we needed a business plan. And they complete new jobs. “Social while we never got around to media is really important for us. formally executing that, we talk It’s a great way to let people about it all the time so it is there know what kind of company in our heads.” we are: a small, hard-working, That plan involves the family-owned business.” diversification Ladybugs has Since early 2017 Ladybugs has already achieved, avoiding also bought radio time three days third-party providers “who a week on a local country music want something for nothing,” station. Their radio spot includes pursuing repeat customers, and 5-7 minutes of air time durusing social media and radio. ing which the local DJ and high “We also make sure people school friend Tanya Ardoin talks know we’re here to answer about Ladybugs. Shelly has been any questions they might have, on air a number of times talking whether we’re doing the job or about the importance of sweepnot. If we can help someone out ing and answering questions. by answering their questions “It’s a station a lot of older we’re happy to do that. people listen to and many of “We always end our jobs by those people own their own telling our customers, ‘If you business or are in some form have a problem with it, you of management at a local call us and we’ll make it right.’ business,” she says. We built our reputation and our relationships that way and Reputation & our customers appreciate that. Relationships Work We know because a year later Shelly says they have yet to they’re calling us back to do develop a business plan – on more work.”

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PAVEMENT Published by AC Business Media.

Index Advertiser Index




B & E Seal Coat Products Inc.


Buffalo Turbine


Calculated Industries


Carlson Paving Products Inc.




Crafco Inc.

9, 35

EZ Liner Industries


Gem Seal Pavement Products


Go I Pave


Go Online Asphalt








Keystone Engineering




Limntech Scientific Inc.


Maintenance Inc.


M-B Companies Inc.




MRL Equipment Company Inc.


Neal A Division of Blastcrete Equipment


Next Generation Power Engineering Inc.




N. I. Wilson Mfg. Co. Inc.


REPRINTS Denise Singsime at (800) 538-5544 ext. 1245





Southern Emulsions Inc.


LIST RENTAL Jeff Moriarty, SVP, Business & Media Solutions, Infogroup Phone: (518) 339-4511 • Email:

Spaulding Manufacturing Inc.




Unique Paving Materials Corp.


United Rotary Corporation






Wirtgen America Inc


World Insurance Associates LLC


201 N. Main Street | Fort Atkinson, WI 53538 800.538-5544 • Editorial Office: Allan Heydorn, 2339 Stratford, Westchester, IL 60154 (708) 531-1612 | Fax: (708) 531-1613 | PUBLICATION STAFF: Publisher: Amy Schwandt Associate Publisher: Cathy Somers Editor: Allan Heydorn Art Director: April Van Etten Ad Production Manager: Patti Brown Sr. Audience Development Manager: Wendy Chady Audience Development Manager: Angela Franks ADVERTISING SALES: (800) 538-5544 Tom Lutzke, Eric Servais, Sean Dunphy, Amy Schwandt, Erica Finger, Denise Singsime, Kris Flitcroft FORCONSTRUCTIONPROS.COM WEBSITE: Digital Operations Manager: Nick Raether Digital Sales Manager: Monique Terrazas Editor: Larry Stewart Managing Editor: Kimberly Hegeman CHANGE OF ADDRESS & SUBSCRIPTIONS PO Box 3257, Northbrook, IL 60065-3257, Phone: (877) 201-3915 Fax: 847-291-4816 •

AC BUSINESS MEDIA INC.: CEO: Barry Lovette CFO: JoAnn Breuchel Editorial Director: Greg Udelhofen ADVISORY BOARD: Agua Trucks Inc., Wickenburg, AZ, Scott Duscher Asphalt Contractors Inc., Union Grove, WI: Robert Kordus Asphalt Restoration Technology Systems, Orlando, FL: Connie Lorenz Brahney Paving, Hillsborough, NJ: Steven Brahney Custom Maintenance Services, Shippensburg, PA: Michael Nawa Eosso Brothers Paving; Hazlet, NJ: Tom Eosso Pacific Sweeping, San Marcos, CA: Lee Miller Parking Lot Maintenance, Lake St. Louis, MO: Todd Bruening Petra Paving, Hampstead, NH: Chris Tammany Pioneer Paving, Albuquerque, NM: Don Rooney Robert Liles Parking Lot Service, Tyler, TX: Robert Liles Roberts Traffic, Hollywood, FL: Lisa Birchfield Roccie’s Asphalt Paving, Stamford, CT: Vincent Engongoro Show Striping Inc. (SSI), Wisconsin Dells, WI: Amber Showalter T&N Asphalt Services, Salt Lake City, UT: Nick Howell The Rabine Group, Schaumburg, IL: Gary Rabine Young Sealcoating Inc, Lynchburg, VA: Steve Young ASSOCIATION REPRESENTATIVES: Pavement Coatings Technology Council: Anne LeHuray, Executive Director

Get fast, relevant product information in the Buyers Guide at • PAVEMENT • March/April 2019  57

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Tailgate Talk | Brad Humphrey

What Do Construction Foremen Really Do? TODAY, THE construction foreman is one lost soul! For many, it is merely a glorified best worker or lead man position. They really aren’t in charge of anything nor do they really have the authority to execute needed plans on a site. In the worst-case scenario, they are glorified doers, not paid to think, just execute what their leader orders. What a complete waste of human potential! The construction foreman, if positioned and supported right, should be one of the most important and critical leaders to achieving success. Let me share with you what good foremen demonstrate. If you are a foreman, see how many match up with your current approach. 1. Foremen seek work plans early The best foremen I’ve witnessed over the years are those who regularly ask for their next project's file. They want to get a head-start in reviewing plans, locations, job profile information on the customer, surrounding challenges, etc. 2. Foremen study project plans and ask questions The best foremen I’ve witnessed never fake it. They have learned, some the hard way, that waiting till you are on the jobsite is not the time to be asking questions that might have changed how you prepared, what equipment you would have brought or even what workers you would have taken. Briefly, the best foremen want to study their

plans, review their detail list of needed tools, equipment and materials. 3. Foremen follow proven methods…consistently The best foremen I’ve witnessed don’t “experiment” without a reason and discussion to do so. “Proven methods” best represent a company’s Standard Operating Procedures, or SOPs, which smart contractors take the time to write down. Fact: Contractors who follow written SOPs increase their productivity, foremen pay, project quality, and most importantly, make going home every day healthy and unhurt a 100% guarantee. 4. Foremen update their leaders regularly The best foremen I’ve witnessed keep their leaders updated on a regular basis, calling their leader once or twice a day, even every few hours depending on the project and how “risky” the project. They are transparent and realize that their leader, if updated, is better prepared to answer questions from the customer when caught off guard, and provide greater insights and consulting back to the foreman that can help the job process improve. 5. Foremen prepare & organize every day The best foremen I’ve witnessed prepare each new project, and each new day, as if it were the first time they led a project. There is a reason great athletes and great teams practice warm-ups and basic drills daily. The best

foremen do this every day. This can include ensuring that every truck and trailer is packed with all the needed tools, equipment, components; a daily walk-about the jobsite; and that overnight “project demons” have not changed or damaged the previous day’s effort. 6. Foremen prepare their crews on the who, what & how much The best foremen I’ve witnessed consistently communicate with their crews who is assigned to what action and efforts. They also communicate what the needs of the project are that day. And, the best foremen I’ve witnessed discuss “how much” needs to be accomplished by lunch or the end of the day. This sets goals and gives the crew something tangible they can strive to achieve. 7. Foremen hold crew members & themselves accountable The best foremen I’ve witnessed realize that accountability moves through all workers, including themselves. They do not look for easy passes by their senior leaders, realizing that their senior leader is also held accountable. The best foremen I’ve witnessed hold their own workers accountable by insuring the timely arrival to work, proper use of time during the day, and that no one quits for the day too early. When the worker fails the foreman speaks them first, reprimands on a second incident, perhaps disciplines on a third offense,

and even terminates on a fourth. Most worthy employees get the message after the first or second corrective action taken by the foreman. 8. Foremen embrace & use their authority wisely & respectfully The best foremen I’ve witnessed use their authority to get jobs ready, executed, and cleaned up so they can move to the next project. They realize that having such authority is precious and should not be squandered by smarting off to their leaders, cussing out their workers, and telling their customers to “take a hike.” They realize it’s a privilege to be entrusted with the authority and they feel empowered to lead, with pride, their workers to be the best crew possible. Be the foreman who strives for excellence. Pay no attention to other foremen who make fun of your preparation and organizational habits, knowing you will be rewarded while other nonperforming foremen may find themselves not doing things the right way…for another contractor. Brad Humphrey is president of Pinnacle Development Group consulting firm that specializes in the construction industry. See more of Brad’s advice for contractors by reading The Contractor’s Best Friend, also an AC Business Media service to the construction industry. For more information about Brad’s company, go to www.pinnacledg. com.

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*Items qualified for store credit at MSRP on select SealMaster pavement maintenance products. Ask your SealMaster Representative for details. Equipment must be purchased by December 31, 2019.


(800) 395-7325

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Profile for

Pavement Maintenance & Reconstruction March/April 2019  

Published eight times per year, Pavement Maintenance & Reconstruction is the leading magazine serving contractors in the paving, sealcoating...

Pavement Maintenance & Reconstruction March/April 2019  

Published eight times per year, Pavement Maintenance & Reconstruction is the leading magazine serving contractors in the paving, sealcoating...