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Susanna Christie. COLUMBA COTTAGE How do you create a positive environment for your team? When you have a team that is so dedicated to caring for others, you need to make sure that they are also cared for. Small things like celebrations or recognition of milestones in their lives make a difference, but the big thing is making sure that the workplace is a positive and nurturing space. What new products or services are you developing in 2016? Our Cottage has always offered the very best in care for our children. In 2016 we will be undergoing a major refurbishment.
The physical appearance of the Centre is being brightened and brought back to “new”. We have a great new software system called Storypark which provides communication with parents.
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Nortec. STAFFING SOLUTIONS Name: Nikia Hall, Joanne Ford, Luchia Noyes. What is the history behind your business? NORTEC began in Northern NSW over 30 years ago, but is new to the Port Macquarie region since last year.
We deliver programmes and invest in local initiatives that inspire business growth and employment opportunities in our region. Tell us about what makes your business unique? Delivering on our service promise of inspiring futures and creating opportunities. What is the best piece of business advice that you can offer to others? Have passion for what you do, give your all, and the rest will follow. We’re about matching jobseekers to employers who need them; that’s what makes us happy!
We are expanding our free co-curricular activities; and upgrading our finance and administration processes to make them much more parent-friendly and efficient.
What do you consider to be the most important aspect of business? Marketing, good team, customer service? Customer service firstly; having a great team is essential for this. Marketing is important, yes, but you need to deliver on your promises - and this is where we step in!
How do you evaluate customer satisfaction? For us, customer satisfactions is easy to measure. It is in the smiles of the children that greet us each morning and the thanks of the parents who know their child will be cared for and educated.
What services do you offer? NORTEC offers recruitment services - both no-fee and commercial for temp, labour hire and permanent, job search support, small business advisory support, and community investment initiatives.
Alyson Gainsford. DYNAMIC HRM SOLUTIONS Switch on your thinking and get results! Albert Einstein famously said: “We can’t solve problems by using the same kind of thinking we used when we created them”. We have to switch on a new level of thinking if we want a different result! Alyson Gainsford is known for her dynamic thinking and ability to assist business owners and entrepreneurs switch on a new level of thinking, action and results. Alyson helps small businesses, leaders and entrepreneurs to discover their blind spots, overcome their fears and frustrations, develop leadership capability, improve critical decision making, financial performance and develop and grow their team and business whilst having a life outside their business.
SPECIAL OFFER: download Your FREE Special Report on “Business Blind Spots, 5 Reasons Businesses Fail and 6 Secrets Revealed to Switch on Your Business and Get Results!” www.switchedonbusiness.com.au In this report, Alyson shares with you the Top Reasons Businesses FAIL to Perform and Strategies to Help You Develop, Grow and Get Results in Your Business (valued at $197). Download now at www.switchedonbusiness.com.au
‘Creating Opportunities. Inspiring Futures’. No-Fee Recruitment Services. Business Advisory Support.
Accredited Training. Community Investment.
Looking for Staff? Lodge online at www.nortec.org.au Or call Nikia on 0437 446 324 Offices throughout the Coffs and Manning Regions greater port macquarie focus. 81