The Bridge: September 2021 by The FMWF Chamber of Commerce

September 2021

Mark Nisbet

2021 Legacy Leader Award recipient

Community Builders Community Builders are a level of Premier Partner businesses committed to improving the area by investing in our programs and events.

September 2021

Campus FM: Connect with emerging talent

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Entrepreneurial Operating System: The Chamber’s journey through EOS

2021 Legacy Leader: Mark Nisbet Member Spotlight: CAPLP

Leadership FMWF: Meet the class of 2021–22 ADVERTISER INDEX 28 AAA-The Auto Club 21 Alerus 18 Blue Cross Blue Shield of ND 33 Boulger Funeral Home 7 CHI Friendship 30 Cole Papers, Inc 16 Cornerstone Bank 32 First International Bank & Trust 31 Heritage Homes 7 Indigo Signs 13 Midco 8 Network Center, Inc.

8 PAM Rehabilitation Hospital of Fargo 30 Pinnacle Pediatric Clinic 7 Pro Resources 31 Razor Consulting Solutions 7 ReadiTech 32 Sanford Health 29 St. Paul II Catholic School 5 Starion Bank 17 Ulteig 32 The Village Family Service Center 33 Wanzek Construction 28 Your CBD Store

Find The Chamber online @fmwfchamber

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Letter from the president MEMBER SPOTLIGHT SPECIAL

Dakota Medical Foundation Birthing of a Diamond CCRI Dakota Boys and Girls Ranch F5 Project Homeward Animal Shelter Unseen Do Good Better Consulting CHAMBER EVENTS

Upcoming events PROGRAM UPDATES

Event photo recaps MEMBER NEWS

New members Anniversaries Ribbon cuttings Company news People news

online

CONTENTS Video Member Spotlights This is where we shine a light on local business, celebrate, and learn more about our members in the community. Use this QR code to discover the great things happening around our metro this summer, and see what your fellow Chamber members are up to.

Chamber Blog Get to know our inspiring Chamber members and community through these unique stories.

For past issues of The Bridge: issuu.com/fmwfchamber.com

FMWFCHAMBER.COM 1

MISSION The Chamber promotes economic growth and prosperity for business and its members through leadership in advocacy, education and engagement VISION The Chamber is the leader in ensuring the growth and prosperity of our regional business and members

STRATEGIC OBJECTIVES • Establish the region as a full-service metropolitan marketplace. • Be a bold voice for business through strong thought leadership and a rich policy agenda. • Build a place of belonging to best serve members’ interests.

Board of Directors Sandi Piatz Microsoft Chair

Shawn Dobberstein Hector International Chair Elect Airport Peter Stenehjem First International Treasurer Bank & Trust

Committee Chairs Roger Reierson Flint Group Agribusiness

Patti Cosgriff Northwestern Bank Ambassador Public Relations

Dean Krogen 702 Communications

Tom Dawson Dawson Insurance

Ambassador Member Relations

Jodi Duncan Flint Group

Wyatt Johnson John Deere Business Training Electronic Solutions

Immediate Past Chair

Member at Large

Anne Blackhurst Minnesota State University Moorhead Kevin Christianson Paces Lodging Corporation, Property Resources Group Kyle Dorow Essentia Health Mike Dragosavich Spotlight Chad Flanagan Eide Bailly LLP Steve Halverson Heartland Trust Company Kara Jorvig Allegro Group Tami Norgard Vogel Law Firm Brittany Sachdeva Sanford Health Joanna Slominski Mortenson

Louise Dardis Retired educator Education

Dan Cash Midwest Radio of Fargo Moorhead

Leadership FMWF

Brian Shawn Midco Military Affairs

Trevor Mathew Thrivent

Professionals of Color

Tim Flakoll Tri-College University Public Policy

Kirsten Jensen Minnesota State Women Connect University Moorhead Celine Paulson Choice Bank

Young Professionals Network

Chamber Staff Shannon Full

President/CEO @FMWFShannon

Katherine Grindberg

Jim Parsons

Executive Vice President @FMWFJim

Darin Feir

Vice President of Public Policy @FMWFKatherine

Design & Technology Specialist @FMWFDarin

Alyssa Lakoduk

Shane Olmscheid

Mason Rademacher

Bobbi Rehder

Leadership Development Specialist @FMWFAlyssa

Vice President of Talent and Workforce @FMWFMason

Engagement Strategist @FMWFShane

Events Specialist @FMWFBobbiJo

Darren Dunlop

Vice President of Corporate Partnerships @FMWFDarren

Tyler Fischbach

Vice President of Communications @FMWFTyler

Malinda Olhoft

Engagement Support Specialist

Casey Sanders

Vice President of Engagement @FMWFCasey

Cale Dunwoody Public Policy Specialist @FMWFCale

Kayla Koehmstedt

Content Marketing Specialist @FMWFKayla

Tracy Powell

Vice President of Events @FMWFTracyP

Julie Yourczek

Office Administrator / Support Specialist @FMWFJulieY

THE BRIDGE (USPS 124-430) is published monthly by the Fargo Moorhead West Fargo Chamber. For each issue received, $3.50 of membership dues are applied toward subscription of the newsletter. Periodicals Postage Paid at Fargo, ND 58102 and at additional mailing offices. Publication No. 124430. POSTMASTER: Send address changes to The Bridge, PO Box 2443, Fargo, ND 58108-2443; 218.233.1100. Printed by Forum Communications Printing.

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A note from the President September marks a new fiscal year for The Chamber, and I want to express my gratitude to our members, volunteers and community for such a positive year. After my family and I joined the community in late 2020, it quickly became apparent to me that the people and businesses here support each other, show up for one another, and work together every day to make our community a better place to live, work, learn and experience. The past couple of years have required a lot of grit and resiliency from every one of us, and we should all be very proud of the work, progress and accomplishments our community has seen lately. Looking ahead, your Chamber will continue to work on your behalf to be a catalyst for growth and prosperity for our metro and region. Throughout the year, you may have noticed us sharing and discussing many of the big rock issues and opportunities that we have been working on. We will continue structuring a way forward that will give us the best chance at being a leading economic market and vibrant community of the future. I also encourage you to visit our website to learn more about Fueling Our Future initiatives and what to expect in the coming months. We are also proud to announce and honor this year’s Legacy Leader, Mark Nisbet. This award recognizes long-time local leaders for their impact on our community and region. Mark has always been incredibly passionate about his community and has touched many organizations and aided many missions throughout his career. I invite you to join us at The Chamber’s Annual Celebration in October as we celebrate our community’s successes, look to the future, and honor Mark’s legacy. Enjoy the September Bridge; it is all about giving back and the impact of supporting each other.

Shannon Full

President & CEO Fargo Moorhead West Fargo Chamber of Commerce

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CAMPUS FM

Diversify Your Portfolio Find New Ways to Connect with Emerging Talent in the FM Area

With a low unemployment rate and a tight talent market, particularly within industries such as healthcare, manufacturing, finance and technology, employers who work hard to increase their touchpoints with emerging talent have the best opportunity to attract and retain young professionals to Fargo-Moorhead.

While we found ourselves disappointed in this feedback, we also knew that there were many opportunities for employers to step up and change student perception on career opportunities in the area—especially for graduates of two-year institutions, or those who have only attended some college or are still enrolled in high school.

Here at Campus FM, we spent a few months during this past year connecting with students to understand what’s informing their decisions to stay or leave the FM Area. Our findings were not altogether surprising—career confidence for students tended to rely on industry and/or community connections, with more positive outlooks for nursing students and those who attended high school in the area.

Without a doubt, the students who are already embedded in the area continue to be the most interested in living and working locally, yet often receive the least engagement from local employers. After extending our listening tour to higher ed professionals and campus recruiters across various industries, we found that there was a fair amount of distance between two-year institutions and employers, prompting us to ask the question: What are you waiting for?

But for those students with less than optimistic outlooks on the FM Area, we did find ourselves surprised as to their rationale. We spoke with several students who noted they were leaving the area because of the “lack of opportunities in my field” or the perception that job openings were rare, due to a perceived lack of employee turnover or job migration. Many of these students mentioned their lack of ability to connect with a working professional in their field in the FM Area, adding that this small detail was significant enough for them to feel that their personal and professional growth had been “plateaued” or “tapped out.” Instead, they reported forming professional connections and receiving exposure to career opportunities in other metro areas, such as the Twin Cities.

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Perhaps that’s the message that we’d like to leave here for you. If you lead or work for an organization that hasn’t yet built an internship or mentorship program for students, whether at four-year or two-year institutions or even with local high schools, you’re much likelier to continue the struggle in filling your talent gaps. Make a connection between your employees and students beyond campus job fairs. Take mentions of “four-year degree required” off your job applications. Look beyond your current job openings and begin to plan for your company’s future—where do you see the future of your organization in 10, 15, 20 years, and how will emerging talent help you get there? Fueling Our Future supports and has invested in the Campus FM initiative.

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MEMBERSHIP MATTERS

At The Chamber, our mission is to promote a vibrant and prosperous business community through leadership in public policy and advocacy, talent and workforce initiatives, community development, education and engagement. In order to enhance our organizational excellence, leadership and service to the community, Chamber employees are excited to be experiencing and implementing the Entrepreneurial Operating System (EOS) facilitated by local leader Patrick Metzger. EOS is a set of concepts and tools that has helped thousands around the world. EOS focuses on helping teams improve vision, traction and staying healthy. We sat down with Patrick to learn more about the program and the impact it has not only across the world, but also right here in our community.

What was the inspiration for getting involved with this system?

What is your favorite part about doing this kind of work?

really have a passion for this type of work. To me, that’s really what EOS is: being a teacher, coach and facilitator. I have the opportunity to teach organizations the tools they’ll be using, I coach them through the implementation of the tools and processes, and facilitate the process and bring in an outside perspective.

PM: Definitely the people and teams involved! Every company has various dynamics and situations to work through. A lot of the time, teams don’t realize most of the answers they need are within their team, and they struggle to work through it on their own. I come in and know where to poke and what questions to ask to get people to open up. It’s a great feeling watching the process problem solve for the organization.

What excites you about it?

What can participants expect?

PM: The program excites me because I get to

PM: Participants in EOS can expect a very open, honest and transparent process that moves quickly towards forward progress. There will be a lot of brain power used on session days, and participants usually tend to feel a bit worn out but also very fulfilled and full of clarity.

PM: I’ve always been a teacher and a coach, and

truly help organizations achieve more and be a true partner throughout the entire process. A lot of times, people go in to business and get so lost in the work that they don’t get to focus on why they went in to business in the first place. It’s great helping owners and teams destress and pull back from doing so much, and watching the entire team take on the ownership role. I’m also excited about EOS because it really does work in any industry and for basically any size organization. EOS has taken the best ideas in history, and combines them all in one program. I’m always excited to partner with the organization and go above and beyond to help with whatever issues are present. 6 THE BRIDGE

September 2021

Participants can also expect proven results unlike any other program. EOS has been implemented in more than 12,000 companies and facilitators have led more than 85,000 session days. The numbers speak for themselves!

Nurturing Abilities, Achieving Dreams.

RANSOMWARE ATTACKS A COMPANY EVERY 14 SECONDS. - KnowBe4

CHI Friendship is a nonproﬁt organization that supports people with disabilities. We provide the full spectrum of developmental disability services which include individualized comprehensive residential and vocational supports, allowing for full community participation. Thank you to the community for embracing our mission by supporting all people to have meaningful employment, integrated environments, and community inclusion.

You can get involved with CHI Friendship by volunteering, donating and/or applying for employment.

801 Page Drive in Fargo

Apply on-line at

Supporting People with Disabilities

chifriendship.com

(701) 235-8217

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4671 38th Street S. • Fargo, ND 58104

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MEMBERSHIP MATTERS What is your favorite part of the program and why? PM: I have two—vision building days and the annual meeting. Vision building days are so powerful. This is when we all sit down and work on the vision and goals. I love helping organizations clarify their values and focus, and find their “why”.

The annual meeting is a two-day event where we review progress. It’s powerful to see teams come together and take huge strides from where they started. We focus on team health and do an in-depth SWOT analysis. Teams always come forward from this meeting with a lot of confidence in where they are headed.

What problems do you run into/solve? PM: One of the main problems

is companies trying to tackle too much—biting off more than they can chew. One of the core sayings in EOS is “Less is More”. We help organizations focus on doing less things really well, rather than doing a lot of things not really well. Another common problem we run into and address is organizations having team members that aren’t the right fit. The goal is to get the right people in the right seats, and to bring in the right people to fit the culture and values. This often involves playing musical chairs to get people where they need to be. We often find employees struggling to open up and be transparent. While this can of course present some tough challenges, companies generally understand this is in their best interest.

What is the biggest benefit for organizations who go through the program? PM: The program provides real simple results and takes the complexity out of running the business. It provides continuity, clarity and accountability within the organization to help it move forward quickly and to scale and grow to reach their goals.

Why should people use this program? PM: The EOS system is all encompassing, and makes it simple to excel. If the organization takes the necessary steps and works through the process, they are guaranteed results. The system is proven and bulletproof after more than 15 years of successful implementation.

What can our members expect to see from The Chamber and Patrick throughout this journey? The Chamber is looking forward to sharing updates, recaps and takeaways from the EOS program throughout the following year. We will share important topics discussed, feedback and stories from The Chamber team, and what our members might expect to experience if they go through this program as well. Developing a highly functional and effective internal Chamber team is critical to our mission, and we are proud to grow, evolve and enhance our capabilities as a catalytic leader for the community.

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2021 LEGACY LEADER

Mark Nisbet

2021 Legacy Leader Award recipient Mark was born in Grand Forks and grew up on the family farmstead. He attended high school in Fisher, Minnesota, and truly enjoyed a wonderful childhood filled with small-town memories. Mark went on to attend college at Moorhead State, now known as MSUM, where he played freshman football and two years of college baseball. While focusing on his business degree, he took advantage of the tri-college system and also enjoyed classes at NDSU. Towards the end of his college career, Mark was ready to start his own business in the concrete and construction industry. This business introduced him to numerous opportunities in the industry, as well as in various business settings. This led to Mark landing a role at Xcel Energy. Starting out in the customer business office in the

company, he transitioned four times before ultimately earning the role of North Dakota Principal Manager, which is the role he retired from in January 2021 after 40 years with the company.

Board of Directors and representing the North Dakota Economic Development Foundation as the Chair of Governor Hoeven’s Centers of Excellence program to be highlights in his career.

Mark has always been passionate about getting involved in his community. He has been highly involved with both local and state organizations including United Way, Boy Scouts, YMCA Family Center, Grand Forks Lions Club, Minot Area Development Corporation, Downtown Community Partnership, Greater Fargo Moorhead EDC, Fargo Moorhead West Fargo Chamber, State Chamber of Commerce Board, EmPower Energy Commission and ND Renweable Energy Council. Mark is passionate about higher education and workforce development, and considers serving on the Tri-College

A true family man, Mark has been married to his wife Sandy for 43 years, and has three grown sons, Jason, Matt and Alex. He has been enjoying his retirement by getting back to the golf course, fishing, flying drones with his son and spending time with family and friends. He is looking forward to getting involved in the community, and is especially interested in volunteering his time in the areas of workforce development, unmanned aerial systems and flood protection. Join us at our Annual Celebration in October to learn more about Mark and honor him with the award.

Chamber Annual Celebration

Tuesday, October 12 | Noon to 1:30 p.m. | Delta by Marriott Join us for an uplifting afternoon dedicated to celebrating all that we have accomplished together. Whether you’re new to The Chamber or an active regular, the Annual Celebration will inspire you as we head into the next year with energy, focus and collaboration. You don’t want to miss this event! Share your favorite moments at the event with hashtag #FMWFCelebrate Learn more and register at fmwfchamber.com. PRESENTING SPONSOR

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September 2021

2021 LEGACY LEADER

The Legacy Leader award recognizes long-time local leaders for their impact on the community, region and The Chamber. We are honored to announce Mark Nisbet as the recipient of the 2021 Legacy Leader award.

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MEMBER SPOTLIGHT - DAKOTA MEDICAL FOUNDATION

Since 2008, Giving Hearts Day has united area causes for one day a year in celebration of their efforts for our community. The 500 charities involved are given the resources to accelerate fundraising efforts for this event and beyond. Just as The Chamber promotes the growth and prosperity of local businesses, Giving Hearts Day does the same for nonprofits. What’s more, is the two go hand in hand – businesses and nonprofits working together will enhance the quality of life in our region. Giving Hearts Day 2021 presented the community with a bold goal: to become the most generous region in the country by 2025. Such an ambitious goal came with new ways to uplift charities. In addition to monetary donations, donors were also given the option to donate goods or volunteer their time and talents. The giving day broke its own record, as it has done so every year since its beginning. This continuous growth is due in part to the expanding involvement of businesses with charities. While it may seem counterintuitive to combine the nonprofit and for-profit worlds, uniting for a cause brings major benefits for both. Charity missions are supported and businesses develop more positive environments. One particular Giving Hearts Day charity, Lend A Hand Up, has been greatly impacted by business involvement in the program.

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Prior to its launch in 2008, the idea for Lend A Hand Up was conceptualized by program director Jeana Peinovich, along with the help of The Chamber’s Leadership committee, comprised of area business representatives. Together, they drafted the first fundraiser hosting guide, which has now become a comprehensive guide and giving platform. The Lend A Hand Up program is certainly in touch with the community, primarily serving area families in medical crisis. Individuals nominate neighbors in need and Lend A Hand Up helps to host benefits and auctions with 100% of the proceeds going back to the families in need. Since then, the program has substantially grown, making it clear to Peinovich that more community involvement is needed. The program is currently hosting 28 family fundraisers, the most it has seen at one time. Lend A Hand Up also hosted its first-ever Rally Month in July to recruit more ambassadors to build awareness. Peinovich notes, “It’s great to have some connection to local businesses when hands-on help is needed.”

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MEMBER SPOTLIGHT - CAPLP

In 1965 CAPLP was born out of the Economic Opportunity Act as part of President Lyndon B. Johnson’s unconditional war on poverty. The first program offered was a summer Head Start program offered in local elementary school classrooms.

What was your reaction to winning at this year’s ChamberChoice Awards? Our team was surprised and very honored. CAPLP has been called ‘the best kept secret’ for many years and we are so happy that the secret is out! “We are truly honored to be recognized by the Fargo Moorhead West Fargo Chamber of Commerce and our community! Our CAPLP team has been making our communities a better place to live for all for 55 years, and it feels absolutely amazing to be recognized as the 2021 Not-for-Profit of the Year! Thank you!” —Lori Schwartz, CAPLP Executive Director

What does the award mean to you and the organization? This award means our community supports us and believes in our mission. This past year has proven to be exceedingly difficult for our most vulnerable populations; these are the populations that CAPLP primarily serves. CAPLP is so honored to be recognized in this capacity because we know our team is extremely dedicated and passionate about the wellbeing of the individuals who reside in our community as well as the community itself. 14 THE BRIDGE

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ABOVE: Drive-thru Head Start graduation BELOW: Barry Houglum, 2021 Clay County Outstanding Senior Award Winner Delivering food to seniors— Senior Bus Driver & Career Connect Coach

MEMBER SPOTLIGHT - CAPLP Today, our Head Start program offers classroom and home-based services and serves 288 children annually. In the 1970’s CAPLP expanded to include a senior’s program, Women, Infants, & Children (WIC), legal services, and the broadening of rural library services (Lake Agassiz Regional Library). Many programs and services were started at CAPLP out of community need and found their permanent home after they were established. In the 1990’s CAPLP had an established office in Wilkin County and added a housing and self-sufficiency program. Today CAPLP offers homeless prevention, supportive housing, and outreach to people experiencing homelessness. The CAPLP self-sufficiency program has been renamed Economic Empowerment and includes assistance with taxes, financial fitness, insurance navigation, homebuyer education, and early learning scholarships so parents can afford quality care for their children. CAPLP also helps early childhood educators find trainings and improve the quality of their programs. CAPLP Career Connect links low-income families with skills training to obtain high demand careers such as nursing, welding, and manufacturing. Our coaches work with families every step of the way to overcome personal barriers to obtaining and maintaining employment. CAPLP has also recently added a Refugee Resettlement Program and New American Child Care Project.

PHOTO: CNA graduates, July 2021

What makes your organization so important for the community?

What values are most important to the organization? What do you believe in?

CAPLP responds to the needs of the community. Every 3 years we conduct a Community Needs Assessment which identifies the strengths and resources available in the community to meet the needs of children, youth, seniors, individuals, and families. The assessment helps guide our programming and services to best meet the needs of those within our community. The highest areas of need identified are transportation, child care, education/training, living wage employment, and affordable housing. CAPLP aims to address people’s needs by working with the entire family to overcome any barriers they may face.

Eliminating poverty by empowering families and engaging the community.

What is one thing you most want others to know about you? CAPLP gives the gift of transformation to those we serve. We provide a hand up (not a hand out) and truly work with families to overcome barriers so they can defeat generational poverty.

Anything else you’d like to mention: Our team is our most valuable resource. All our work is impossible without our dedicated and caring team.

PHOTO: Financial Fitness for Career Connect CNA class RIGHT: Drive-thru birthday celebration

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MEMBER SPOTLIGHT SPECIAL Not-for-profits in the region

The Birthing of a Diamond is a community grassroots organization that serves families and single parent families that are employed or unemployed, underserviced and underheard. It is our belief that cities and communities must connect and work together to meet the needs of all our citizens to build a healthy, inclusive and diverse metro. It is our mission to create a unified community that will be a shining example for other cities and citizens. It is our goal to connect with our residents to learn about barriers and concerns, build relationships, and address homelessness. We need everyone’s voice and input to create a happy and healthy city.

Welcome

Eric Hardmeyer Corporate Board of Directors

Hardmeyer dedicated 35 years of his career to BND with the last 20 years serving as President/CEO. As the longest-serving President in BND’s 102-year history, he navigated times of great economic change with oil booms and busts, drought and natural disasters to ensure the Bank remained relevant and played a critical role for the residents of North Dakota.

www.cornerstonebanks.net | 701-364-9630 16 THE BRIDGE

September 2021

MEMBER SPOTLIGHT HEADER SPECIAL TEXT Not-for-profits in the region

CCRI has been enhancing and enriching the lives of people with disabilities, ensuring our community’s most vulnerable have the support they need, since 1977. We stay true to our values, vision and mission by leading with heart and strategy. Across our six programs, we support more than 450 people of all ages and their families in Clay and Wilkin Counties. We have seen the progression from institutional living to community living, from fear to acceptance, and the continued importance of inclusion in the lives of people with disabilities. We have worked diligently to scatter the 35 homes we operate 24/7 throughout typical neighborhoods

within our community. The simple bringing together of people who would not otherwise interact results in unanticipated relationships and wonderful benefits to the neighborhood. People develop a greater understanding and respect for people with disabilities and get the opportunity to build a stronger sense of social responsibility. CCRI is one of four agencies in the state of Minnesota providing sensing technology to promote independence. Our program is called Independent by Design and uses technology rather than 1:1 staffing to keep people safe. The service is cheaper than traditional care and lets us use our staff in other programs- which is important during a workforce crisis. We are grateful to be part of such a generous community. We couldn’t provide the opportunities we do without their support.

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MEMBER SPOTLIGHT HEADER SPECIAL TEXT Not-for-profits in the region

Dakota Boys and Girls Ranch is a Christ-centered residential treatment and educational center for children and their families. At the Ranch, we help the most troubled, complicated, and amazing kids in our community by providing best-inclass psychiatric therapy and traumainformed care, looking kids in the eye, walking with them, and helping them become their best selves. The Ranch’s outpatient clinic, Dakota Family Services, provides Outpatient Psychiatric and Psychological Services for children, adolescents, and adults. Our on-campus school, Dakota Memorial School (DMS), provides a personalized education for kids who have psychiatric, behavioral and trauma issues. In addition to educating the children

in residential treatment at the Ranch, DMS has a Day Program for students in the community who need a different environment to be successful in school. The Ranch also operates six thrift stores in the Fargo Moorhead area that underwrite the Ranch ministry, provide employment opportunities, distribute clothing to families in need, give people access to the basic living supplies they need at reduced prices, and contribute to a healthier by providing a place for people to donate items they no longer need or want. We do this work because we are helping kids that no one else can. Our unparalleled care, expertise, and presence in the name of Christ keep today’s troubled kids from becoming tomorrow’s troubled adults. The kids who come to the Ranch are not “bad kids.” Many have survived

trauma the rest of us can’t even imagine, and others are dealing with serious mental health issues. At the Ranch, we wrap them in the care and love they need and give them a safe place to live, learn, heal, and find hope. Our psychiatrist, psychologists, therapists, teachers, occupational therapists, nurses, and direct care staff are experts in providing cutting-edge care and treatment based on the latest research in trauma and brain science.

The formerly incarcerated and those suffering from addiction have limited resources available to them due to an unfair stigma. F5 Project serves by connecting people to meet their basic needs, gain employment and find safe and reliable housing. We are criminal justice reform warriors who offer grace without question and create change for those who hustle. Felons and addicts don’t “serve their time.” Their entire life is affected, and it is referred to as a permanent record for a reason. Everyone deserves grace and a chance to refresh their lives. Like the function key on a keyboard that refreshes your computer screen, F5 Project provides hope, grace and a custom approach to each individual.

The F5 Project is a reflection of its community’s kindness, generosity and overwhelming commitment to people. Through donations, our organization is able to expand community outreach efforts and impact lives. Together, we can make a difference.

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MEMBER TEXT HEADER SPOTLIGHT SPECIAL Not-for-profits in the region

Homeward Animal Shelter was established in 1966 by a concerned group of citizens that wanted to reduce the number of pets that were euthanized at the local pounds. Today, our organization rescues over 60% of the pets from the three local pounds in the FargoMoorhead area and works with other rescues to ensure that no adoptable pets are euthanized in pounds. Since 2012, every adoptable dog and cat has been rescued and rehomed from the three pounds. Each day we strive to provide the best care possible for the cats, dogs, puppies and kittens that

40 million people around the world are enslaved. One out of four are kids. Human trafficking is the fastestgrowing criminal industry in the world, and it generates $150 billion annually. How do we even begin to tackle this worldwide problem right here in North Dakota? The good news: we’ve already started. For the last 10 years, Unseen has been accelerating the fight against human trafficking and its root causes in the US and around the world.

come through our doors. Kittens like little Milo who was in very rough shape when he arrived and needed to undergo surgery for a ruptured eyeball, dogs like Camo who wait a full year to find the perfect family they deserve, and all of the others who have their own unique stories. Every animal deserves a second chance, and we work diligently to fulfill our mission to Rescue. Shelter. Protect. Rehome. each one that comes through our doors, until their journeys Homeward are complete.

We certainly couldn’t do what we do without the help of our amazing volunteers and fosters, and the generous support of the community that keeps our doors open; we are truly grateful.

Our primary method of attacking this problem is through partnership. Because trafficking is complex, it requires the collaboration of participants worldwide. These include governments, law enforcement agencies, NGOs, social service providers, healthcare providers, faith-based organizations, philanthropists and like-minded funders. Many of these participants are making big strides in fighting trafficking, but their reach is limited by being notoriously underfunded. Unseen bridges this gap.

Unseen’s Fall Fire event on Friday, September 24 at The Lights in West Fargo. We invite our community to join us to enjoy food, music from Remedy Drive, celebrate antitrafficking wins and reignite the fire to continue this fight, together.

We vet, select and invest in partners to help build their capacity and accelerate their portfolios to help them grow and assist more vulnerable people. Today we work with 27 partners in 34 countries. 2021 marked our 10-year anniversary. That’s 10 years of serving vulnerable people all over the world through meals, aftercare, advocacy, generous giving and countless other ways. We will celebrate this milestone year at

20 THE BRIDGE

September 2021

STR ATEGIC BUSINESS INSIGHTS FROM ALERUS

SPONSORED BY

Thank you to the sponsors that make these events and programs possible —find them on page 37.

FMWFCHAMBER.COM 25

PROGRAM UPDATES

Women Connect Kat Perkins delivered an inspiring message to our Women Connect attendees in July at the Essentia Health Plaza at The Lights. Kat spoke on the importance of taking risks and living a fearless life, and followed her talk with an impressive concert.

Eggs & Issues Attendees heard from Paul Taylor, Interim Director of the North Dakota Parks & Recreation Department, followed by a panel of local parks and recreation officials and leaders, and members of the business community who operate in this space. Fargo, Moorhead and West Fargo all provided updates on the importance of parks and recreation, and what the future looks like.

The Urgency of Cybersecurity On August 19th, we hosted The Urgency of Cybersecurity event. More than 300 attendees heard from local and national experts as they shared their knowledge on current cybersecurity trends and how businesses can protect themselves from these threats. Speakers included: • Art Bakke, Starion Bank • Jesse Heck, Dakota Carrier Network • Michael Nouguier, Eide Bailly • Dan Hanson, Marsh & McLennan Agency • John Bonhage, FBI Minneapolis • Peter Martinson, Blue Team Alpha

26 THE BRIDGE

September 2021

PROGRAM UPDATES

Young Professionals Network Last month, our Young Professionals Network (YPN) hosted a fun and very eventful 2021 YP Week. From dog parks to business tours, new and established YPN members took part in over a dozen networking, educational and professional development events throughout our community.

“YPN is such an easy way to grow your professional network, build personal connections and immerse yourself in the community. There are so many fun ways YPN can help you grow as a business professional, if you’re willing to put yourself out there. YPN has opportunities to fit everybody’s needs, whether you’re a morning person and enjoy talking over coffee or you’re more of a happy hour person, preferring to chat over a cold drink.” —Drew Sannes, CoreCounts, Light Consulting & Coaching

FMWFCHAMBER.COM 27

NEW MEMBERS Welcome to the following businesses who joined The Chamber in July! We thank each of them for their support in our mission and investment in their business and community. Please consider doing business with Chamber members first.

Door Stud LLC

R&J Broadcasting

Each of us should use whatever gifts we have to serve others. Mission: Provide innovative products and enriched experiences to our customers. Purpose: Connect people with innovative products and services along with creating opportunities to improve lives. The Door Stud is a door installation tool that revolutionizes how builders install pre-hung or slab doors.

Providing video broadcast services throughout the Fargo Metro and Red River Valley with prep sports.

thedoorstud.com Construction Equipment – Supplies

rjbroadcasting.com Radio Stations

Say Cheese Mac & Melt Co. saycheesefargo.com Restaurants, Caterers

Say Cheese Mac & Cheese Co. is the first of its kind in the F-M area! It is a locally owned, family-oriented restaurant, specializing in savory comfort foods including mac and cheese, melts, lavosh and salads including gluten-free options. Take out and catering services available.

Edward Jones – Jacob Thielges edwardjones.com Financial Services

When it comes to your financial future, it’s important to work with someone who takes time to understand you and your situation. We take a step-by-step approach to identify your goals and develop specific strategies to help you achieve them. Contact me today to see how personal service can make a difference.

Webblen INC

webblen.io Computer/Mobile App Software & Services

Webblen is a platform that pays people to be engaged in their communities and for small businesses to connect with their local audiences. We are pushing for a purposedriven economy that rewards us for engaging with the world around us. With Webblen, cities and communities across the globe will have a way to improve their triple bottom line (revenue, environmental impact, and social life).

Find all #FMWFMembers at our online directory at fmwfchamber.com/list.

Learn more about this talent and workforce initiative at fmwfchamber.com/fueling-our-future.

125+ PRODUCTS OILS, TOPICALS, WATER SOLUBLES, PET, BEAUTY, AND EDIBLES

ONLY STORE

IN AREA WITH USDA CERTIFIED ORGANICS

1650 45th St S, Fargo | 701-532-0416 28 THE BRIDGE

September 2021

AAA -- The Auto Club Group Call AAA for top-quality roadside assistance across the nation. We’re there when you need us, 24-7. But don’t forget all the other ways AAA’s quality, service and value can help you every day.

Call or visit AAA today

4950 13th Avenue S., Ste. 15 Fargo ND 58103 701-282-6222

17-BR-0875A

CHAMBER ANNIVERSARIES Congrats to these members for celebrating the following milestone Chamber anniversaries this month!

5 YEARS

15 YEARS

Monitor Marketing

Bernie’s West

Bank of North Dakota

Best Western Premier The Lodge on Lake Detroit

Everything Amish Vance Thompson Vision Heritage Insurance Services

The Spa Within Avalon Events Center Merry Maids

Thank you to our Deacon Partners: American Family Insurance- Ken Kraft Agency Bell Bank Beyond Boundaries Therapy Services Border States Electric Boulger Funeral Home Fargo Jet Center, Inc. First International Bank & Trust Forum Communications hoedl’s haven productions Hurley’s Religious Goods

Luther Family Buick GMC Moore Engineering, Inc. Network Center, Inc. Off The Wall Advertising Real Presence Radio AM1370 Saint Sophie’s Psychiatric Center Sanford Health Scheels SMP Health System Sweeney Controls Company

Thank you to all of our Deacon Partners for supporting our JPII Catholic Schools! If you’d like to be visible to our Catholic school families through our events and new digital sign, contact: Joelle Shewey 701-893-3225 joelle.shewey@jp2schools.org

HOLY SPIRIT ELEMENTARY

NATIVITY ELEMENTARY

SACRED HEART MIDDLE SCHOOL

TRINITY ELEMENTARY

SHANLEY HIGH SCHOOL FMWFCHAMBER.COM 29

RIBBON CUTTINGS & CELEBRATIONS

A&B Business Solutions

Connect Interiors

40-YEAR ANNIVERSARY

ONE-YEAR ANNIVERSARY

Eventide

Fit My Feet

REMODEL/EXPANSION

GRAND OPENING

Home Instead

ND Horse Park

RELOCATION

20-YEAR ANNIVERSARY

117 23rd Street North, Fargo abbusiness.com

1500 7th Street South, Moorhead eventide.org

4141 31st Avenue South, Suite 102A, Fargo homeinstead.com

30 THE BRIDGE

September 2021

3803 Main Avenue, Fargo connectinteriors.com

4474 23rd Avenue South Suite 1, Fargo fitmyfeet.com

5100 19th Avenue North, Fargo hrnd.org

RIBBON CUTTINGS & CELEBRATIONS HEADER TEXT

ReadiTech

The Birthing of a Diamond

GROUNDBREAKING

Readi Tech

434 Main Street North, Horace readitech.com

A DRN COMPANY

RELOCATION

715 11th St. N., Suite 108C, Moorhead birthingofadiamond.org

The Healing Studio

Vaaler Insurance

GRAND OPENING

RELOCATION

1535 42nd Street South Suite 400, Fargo 701.715.8567

4803 38th Street South Suite 101, Fargo vaaler.com

Want to see your company here? Chamber ribbon cuttings and groundbreakings are available free to any member business. For more information or to schedule, contact Casey at 218.359.0528 or csanders@fmwfchamber.com, or fill out the form at bit.ly/FMWFRibbonRequest. *One ribbon cutting per year per member

service

Thank you to Nothing Bundt Cakes for donating a sweet treat to each of our ribbon cuttings!

Legendary

Start your homebuilding journey with a team of experts and let’s get you in your

home-sweet-dream-home. heritagefargo.com | 701-281-7184

Helping You Optimize Your Business With Professional Services And Custom Technology Solutions

GoToRazor.com FMWFCHAMBER.COM 31

Charlie Lindberg

Covered Your Business

Jara Enger

At Sanford Health Plan, you get the expertise you need from a trusted health insurance provider, which makes finding the right plan easy. Our plans come with benefits to help your bottom line, including: • Affordable options

The Village Business Institute offers solutions to help your employees and your organization succeed! • Employee Assistance Program

• No cost COBRA administration • HRA, HSA and FSA services • Dedicated local client service

• Workplace Mediation

Save more

• Crisis Management Services

• Training and Consultation Who are you going to trust to help you take care of your people?

TheVillageFamily.org/VBI 800-627-8220

with Sanford TRUE Save on monthly rates in select counties and zip codes.

Live Life Covered. Call (888) 535-4831 or visit sanfordhealthplan.com/business At participating providers only; certain restrictions may apply. 481-979-667 6/21

Life is for taking chances What do you live for? Success is about progress and is founded on hard work. First International Bank & Trust can bear some of that load by taking the work out of managing your accounts. Our experts can custom tailor banking solutions to best suit your operations, so you can get back to business. BANKING | MORTGAGE | INSURANCE* | TRUST & INVESTMENTS*

See Us First. FIBT.com *Not FDIC or any federal agency insured | No bank guarantee | May lose value

See Us First. 32 THE BRIDGE

September 2021

COMPANY NEWS 702 Communications announces new Fargo Moorhead Internet Exchange (FMIX) 702 Communications of Fargo-Moorhead announces the establishment of a new Internet Exchange, the Fargo Moorhead Internet Exchange or FMIX, in its hybrid data center in Fargo. Connection to the FMIX will allow partners to directly exchange traffic or “peer” bypassing long Internet routes, reducing latency, and improving end-user experience.

“We’re excited to have the FMIX switch in our data center,” explained Brian Crommett, CEO of 702 Communications. “With Hurricane Electric, 702 Communications, Paul Bunyan Communications and Park Region Telephone already connected to the exchange, our users are all essentially right next door.”

Want to see your news here? Email your company news to us at thebridge@fmwfchamber.com or visit fmwfchamber.com/member-news.

NDSCS Career Innovation Center construction begins

North Dakota State College of Science Alumni/Foundation, along with numerous partners and donors, broke ground for the career workforce academy today; and the official name ‘Career Innovation Center’ was announced. The Career Innovation Center (CIC), located at 4230 64th Avenue South in Fargo, N.D., is scheduled to open late 2022. Within the CIC, NDSCS will provide training and academic programming alongside Fargo Public Schools, West Fargo Public Schools, Central Cass School District, and Northern Cass School District. This centrally located education and training center will provide career awareness events for elementary students, career identification and preparation (including early-entry College classes) activities for middle and high school students, and training/ learning spaces for NDSCS students and trainees.

Please note: All submissions are published two months after they are received.

BCBSND awarded Best Place to Work in IT

IDG Insider Pro and Computerworld named Blue Cross Blue Shield of North Dakota (BCBSND) to 2021 list of 100 Best Places to Work in Information Technology. BCBSND was recognized number 23 among small organization on the Best Places to Work in IT list. This award recognized the 100 top organizations that challenge their IT staffs while providing great benefits and compensation. Insider Pro and Computerworld from IDF conduct an annual survey to identify the 100 best places to work for IT. Nominees were asked to provide statistical data on employment as well as benefits and program information for the IT department and entire organization.

ReadiTech invests $30 million to construct a fiber optic network in Casselton, Horace and Mapleton

ReadiTech, a DRN company, has begun construction of a $30 million fiber optic infrastructure capable of providing 10 Gig Internet within the city limits of Casselton, Horace, and Mapleton. This advanced telecommunications network will be the tool that fosters innovative economic development, education, telemedicine, and other vital services for these rural communities. The fiber optic construction project includes building a Central Office (CO) in Horace which will house the state-of-the-art technology equipment needed to provide telecommunication services to local subscribers.

NOW HIRING

FMWFCHAMBER.COM 33

PEOPLE NEWS

FULGHAM

PEARSON

PROMOTED

DAVIS

HERHOLD

HILDRETH

WALKER

KOBROSSY

PROMOTED

AHLFELDT

LARSON

SODERSTROM

HAMIDI

KING

MARASINGHE

MARTS

BOURDON

FISICHELLA

RUSSELL

PROMOTED

KRANDA

SCHEMPP

NEW HIRES & PROMOTIONS Apex Engineering Group

James Fulgham, Engineering Technician Dylan Pearson, Survey Technician

Beyond Realty

Jocelyn Davis, REALTOR® Taylor Herhold, Administrative and Marketing Assistant Zane Hildreth, REALTOR® Tera Walker, REALTOR®

Concordia College

Stephanie Ahlfeldt, Ph.D, Associate Provost Susan Larson, Ph.D., Provost

Dakota Plains Realty

Erin Soderstrom, REALTOR®

PROMOTED

SKAUGE

WINKLER

DENNIS

Essentia Health

Saeed Hamidi, MD, Neurologist Robyn King, Nurse Practitioner Bassim Kobrossy, MD, Hematology and Oncology Dhilhan Marasinghe, MD, Pediatrician Boyd Marts, MD, Cardiothoracic Surgeon

Fargo Jet Center

Riley Bourdon, Customer Service Supervisor Andrew Fisichella, Flight Instructor Tate Russell, Lead Flight Instructor Ben Thornton, Aviation Maintenance Technician Lead

Heartland Trust Company

Kayla Kranda, Operations Officer Naomi Schempp, Human Resource Officer Kari Skauge, Compliance Officer

JLG Architects

Jill Winkler, Principal-in-Charge

KW Inspire Realty

April Dennis, REALTOR®

34 THE BRIDGE

September 2021

PROMOTED

THORNTON

PEOPLE NEWS

PROMOTED

HUTCHENS

LORINSER

PROMOTED

McKENNA

REDMANN

WILLIS

PROMOTED

BRENNA

HOABY

MECKLER

KOGLER

WOUTAT

PROMOTED

VOLTZ

DOYLE

Want to see yourself here? Email your company or people news to us at thebridge@fmwfchamber.com or visit fmwfchamber.com/member-news. HODEM

EKREN

Please note: All submissions are published two months after they are received.

HERRMANN

North Dakota Safety Council

Mike Hutchens, Safety Consultant Macy Lorinser, Office Coordinator Sarah McKenna, First Aid Manager Alex Redmann, Workplace Safety Manager Edon Willis, Safety Consultant John Woutat, Safety Consultant

Park Co. Realtors

The Village Family Service Center Kaitlin Doyle, EAP Counselor Kenny Hodem, EAP Counselor

West Fargo Public Schools

Teresa Ekren, Behavior Specialist Cory Herrmann, Activities Director Elicia Hofmann, Assistant Principal (not pictured)

Alyson Brenna, REALTOR®

TNT Kids Fitness & Gymnastics

Jenny Hoaby, Human Resource Coordinator Tracy Meckler, Public Relations & Resource Development Director

Town & Country Credit Union

Hannah Kogler, Marketing Specialist Matt Voltz, Vice President Member Services

FMWFCHAMBER.COM 35

MEMBER SPOTLIGHT

I stumbled backwards into working for nonprofits right out of college. And what could have been interpreted as an accidental misstep from my personal employment game-plan, I have found it to be an absolute blessing from day one. After being lucky enough to work for national and regional organizations serving individuals and families who rely on the generosity of others for financial support (and witnessing businesses of all sizes, and people of all walks donating their time, talent and treasure to), what I can say with utter certainty, that nonprofits are the lifeblood of our community. They exist to fill gaps in services the government won’t, can’t and shouldn’t do, and whether nonprofits are born out of frustration or unbridled enthusiasm to make the world a better place, these organizations, and their leaders, board members and volunteers who run them, are a force to be reckoned with. As this region expands, and the needs for social services and programs grows, nearly everyone is certainly affected by the nonprofits in our region. From animal shelters, to food banks, to special education facilities and disability advocacy groups, the nonprofit community serves those who are served the least. Better yet, these organizations help individuals and businesses to make positive impact through charitable giving, volunteering and sharing stories of triumph they helped facilitate through philanthropy. I started Do Good Better Consulting 4 years ago to help our small and medium sized nonprofits raise more money effectively and have more fun doing it. Figuring out how to manage the 10,000 things on their plates while working with a skeleton staff that provides critical 36 THE BRIDGE

September 2021

Patrick Kirby, Do Good Better Consulting

services to our community is not an easy task. But no matter the size of these mighty organizations, they push ahead undeterred whatever their financial situation is.

grows and moves forward. But it sure helps to have an entire sector of our community to look to as inspiration to keep pushing ahead.

No other businesses strive to solve critical social and societal issues the way nonprofits do.

I’m often asked what nonprofits need to be successful from those looking to help. My answer is always the same: Time, Talent & Treasure.

And it’s a blast to be a part of their success, be there for them when the stresses are overwhelming, and to be a cheerleader when they are so close to making incredible impact for others.

Time, which is seemingly more valuable than money nowadays, to listen to an organization’s story, and to send a few introduction notes to individuals who may be able to help their nonprofit is priceless.

We’re hell bent on helping our nonprofit community and clients tell better stories to more people and position their potential supporters to ask how they can assist in making the world a better place. I think the fundamental misconception of how to fundraise effectively, is that folks think it’s about only solicitation.

Talent, which varies on expertise or connections, to provide a member of a board of directors, mentorship of the leadership team or assistance with a program or service they provide to the community.

When in fact, fundraising is essentially sitting next to an individual who shares your passion for doing good, is aligned with what your organization does, and can envision with you a path to make a positive impact. Luckily, that skill is a teachable one. And we’ve found a pretty fantastic niche to help in that capacity. As every entrepreneur knows, running a business is not an easy task. The hustle, the grind, the sacrifice of time away from family and friends to ensure the company

Treasure, the most needed of all, in unrestricted and not-at-allconstrained capacity to organizations who need funding to pay staff, keeping the lights on, and other not-so-sexy but oh-so-needed gifts. Seeing the community step up to provide this to the organizations who provide a societal safety net for individuals and families in our region, is the best un-paid benefit a person could ever get. On behalf of nonprofits everywhere, thanks to those who give so generously and make our community as awesome as it can be. Even if you too, stumbled accidentally into the nonprofit world.

Program & Event Sponsors Thank you to all of our sponsors that make The Chamber regular events and programs possible.

BUSINESS TRAINING

EGGS & ISSUES

WOMEN CONNECT

PROGRAM SPONSORS

PRESENTING SPONSOR

PROGRAM SPONSORS

PROGRAM SPONSOR SUPPORTING SPONSORS SUPPORTING SPONSORS

SUPPORTING SPONSORS

Forum Communications Printing Minnesota State Community and Technical College WEX Health, Inc.

Bremer Bank | Choice Bank First Western Bank & Trust Houston Engineering | KLJ Engineering Minnesota State Community and Technical College Moore Engineering MWC Advertising of Fargo Moorhead ROERS | Super Studio | Ulteig Wells Fargo Bank, N.A.

EVENT PRODUCTION SPONSOR

DESSERT SPONSOR

LEADERSHIP FMWF

PROFESSIONALS OF COLOR

PROGRAM SPONSORS

PRESENTING SPONSORS

PROGRAM SPONSOR

YOUNG PROFESSIONALS NETWORK PROGRAM SPONSOR

SUPPORTING SPONSOR

Gate City Bank

SUPPORTING SPONSORS

Dawson Insurance, a Marsh & McLennan Agency Essentia Health | Midco Minnesota State Community and Technical College

AGRIBUSINESS

EDUCATION

MILITARY AFFAIRS

PUBLIC POLICY

PROGRAM SPONSOR

SUPPORTING SPONSORS

SUPPORTING SPONSOR

Choice Bank

AE2S Blue Cross Blue Shield of North Dakota Bremer Bank First International Bank Moore Engineering, Inc. Sanford Health

Fargo Moorhead West Fargo Chamber Post Office Box 2443 Fargo, North Dakota 58108-2443 fmwfchamber.com

The Human Aspect of Human Space Flight Thursday, November 4

Learn more about this special event:

Discover how two former NASA astronauts, Doug Hurley and Karen Nyberg, navigated through a marriage, raising a son and the challenges of multiple space flights and long duration missions on board the International Space Station.