FlexHits 2023

exhits 2023

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The following FlexHits represent some of the achievements that the team at FlexFunds has decide to highlight in 2023. hello!

The following FlexHits represent some of the achievements that the team at FlexFunds has decided to highlight in 2023.

From professional milestones to personal accomplishments, team gatherings, and socially impactful initiatives, above all, these FlexHits embody the spirit of working at FlexFunds. This project has been led by three of the newest team members at the company; they have done a great job compiling all the information and transmitting the team essence and culture that makes us proud, and that makes us enjoy working together.

We are committed to disrupting and innovating the asset securitization industry, challenging its status quo, and democratizing it by providing access to solutions that, not until long ago, were done by a few for a few.

FlexFunds has become a tool to expand distribution and a reference in worldwide asset securitization. Our team is composed of experts in financial services who possess significant international experience and are committed to providing high-quality, client centered services backed by internationally renowned institutions.

Marketing Team

An exciting publishing milestone!

We're excited to celebrate the release of our 1st Annual Report for the Asset Securitization Sector, featuring insights from 80+ companies across 15 countries in Latam, the US, and Europe.

This report, supported by key clients like Black Salmon and Inversiones Security, consolidates opinions from portfolio managers and investment experts for the next 12 months.

FlexFunds is proud to be the first in our sector to publish such a thought leadership piece, marking a significant milestone for our team and showcasing our strong business relationships.

We have a new (and more effective) online look

The FlexFunds website has been revamped, incorporating a design in line with current trends and including new sections and features that make interaction with the page much more conducive to a better positioning on search engines, which helps to strengthen the sales process. Among the added elements are:

Downloadable FlexCases

A home section for solutions

Responsive & practical design.

Digital Marketing

Our YouTube channel was re-launched, with a new design and strategically organized playlists that can support the sales process.

We increased our LinkedIn followers by around 28%, surpassing the 6,400 mark.

We were able to convert 51% of the web forms we received into qualified leads.

Almost 20% of our qualified leads generated customer proposals.

We increased our database by more than 3,600 prospects, continuing the growth trend we’ve maintained for the last 5 years.

We doubled the tra c to our webpage.

We’ve been doubling the amount of achieved marketing qualified leads for 2 years in a row!

We achieved over 120% of the meetings goal we set.

Governance, Business Services & IT

The Governance, Business Services & IT team at Flexfunds focuses on guaranteeing the issuance and continuity of operations within established parameters, managing the risk before and after the issuance, managing expectations vs realities, keeping order and procedures, implementing Kaizen in the routine, changes for the better and continuous improvement as philosophy.

Business Management Improvements

In 2023, we went on an optimization journey, obtaining:

The shortening of issuance time by almost 64% year over year, thanks to the streamlining of Creatio and the company’s processes.

The enhancement of our access to historical information to support the refinement of operational costs, thanks to the update of tranches in Flextrader, Creatio and Zoho.

Contact Management Project

The Governance, Business Services & IT team, along with the Marketing team, have been working on improving the process of data consolidation within our CRM, strengthening our client and service provider network.

Internal Financial Audit

Looking to maintain their e ciency, 66.67% of our accounting processes are already audited as of February 2024.

Social Responsibility Project

Since 2017, we have been socially committed to our work with the community “Hermanas de la Misericordia” located in the Vicarage of Nuestra Señora de la Paz in Lomas de Baruta, Caracas, Venezuela, where 100 children are supported every day.

These are the projects we developed in 2023 and the initiatives we will be working on in 2024:

building internal painting

Preschool

Banana and plantain cultivation

Bakery

Christmas celebration! (visit with adorable gifts for the children)

Nutrition

Compliance Team

The CIMA's on-site inspection, conducted from June 22, 2023, to August 7, 2023, was successfully completed. This accomplishment brings several advantages, such as continuous regulatory compliance, an enhanced reputation, and e ective risk prevention, among others. The positive outcome reinforces confidence in FlexFunds’ integrity, contributing to a favorable image and fostering trust among clients, counterparties, and service providers.

The Compliance team encouraged and supported all sta members to participate in the advanced anti-money laundering and compliance webinar. In addition, the team itself participated in several trainings that nurture di erent aspects of the area, such as VII International Compliance Congress, Regulatory Wrestling: The Compliant Culture Smackdown, and Surveillance in the Age of WhatsApp, among others.

Finance & HR Team

Accounting Manager

Our teammate Barbara completed an International Financial Reporting Standards (IFRS) course, which supported the nurturing of her knowledge on the application of said standards.

We assisted the Product Operations department in updating NAV models.

The recruitment process at FlexFunds was improved by incorporating new tests based on a Social Intelligence training that the whole team attended in 2023.

An internal audit of our accounting processes was conducted, resulting in satisfactory outcomes and enabling us to further enhance them within a philosophy of continuous improvement.

Legal Team Partners for Growth

Introducing our new White Label Programme

Our dedicated Legal Team has successfully crafted a bespoke white label programme for our esteemed client Driftwood, a leading real estate investment firm with over $3 billion in hospitality assets under management.

Participation at University of Miami School of Law Career Fair

Our Legal team actively engaged with students at the University of Miami School of Law career fair, discussing exciting career opportunities at FlexFunds.

Sales Team

Advancements in Irish Private Programme

Under our innovative Irish Private Programme for Driftwood, a prominent real estate investment firm managing over $3 billion in hospitality assets, we're thrilled to announce the issuance of two series totaling $50,000,000.00. This achievement was realized in record time, showcasing our

Cheers to Success: SoCo Region Hits Issuance Target!

Celebrating a major milestone! SoCo Region has successfully achieved its issuance target in the thriving market. This accomplishment underscores market confidence in our products, solidifying our position as a provider of administration services for exchange-traded products and corporate business services leaders. A big thank you to our dedicated team and clients for making this successful year possible!

FlexFunds' Dynamic Training Week in Buenos Aires

A transformative week of training unfolded at FlexFunds' Buenos Aires o ce, where our di erent teams had the privilege of imparting knowledge to esteemed new joiners on the Sales SoCo Team, Wilson Gomes from Brazil and Tomas Guzman from Chile. Their active participation elevated our collaborative learning experience, fostering a valuable exchange of insights. We appreciate their engagement and look forward to leveraging their expertise for ongoing success.

Product Operations Team

ENHANCED POST ISSUANCE MANAGEMENT AND CONTROL

Complete Implementation of ATWeb with Acuity for NAVs/Fee Calculation

We've successfully executed the full implementation of ATWeb alongside Acuity for precise calculation of NAVs and fees. This includes meticulous file setup and rigorous data checks to ensure accuracy and alignment with series documentation.

Launch of Issuer Websites

We're excited to announce that issuer websites are now live for all issuers, including the recent rollout of Driftwood Capital (DCXPD). These websites aim at providing full transparency to noteholders, improved data features, and robust functionality controls.

Crafting Excellence: Elevating Post-Issuance

Management with New Processes

We dedicated ourselves to refining our post-issuance management by creating and implementing several new processes. This involved streamlining our approach and setting new standards to ensure consistency and e ciency across the board.

Accomplishments in Series Management

This year, we successfully managed the calculations, pricing, interest distributions, and asset reporting for 150 distinct series. Additionally, we facilitated 8 tranche issuances, and we processed over 80 interest payments and series distributions.

ISSUER PROGRAMME GOVERNANCE

Milestones in Audits and Filings

We successfully completed 13 audits of issuer financial statements and submitted 24 filings for Irish FVC, marking significant milestones in our commitment to financial transparency and regulatory compliance.

Trading & Internal Consulting Team

TRADING

Milestones in the Global Note Programme

600 trades were conducted on the Global Note Programme, amounting to a substantial 415 million in notional trade volume.

Streamlined Order Processing Automation

Our order processing system has undergone a transformative evolution. Now fully automated at both the note and underlying levels, it only necessitates a swift human review. This, alongside other automations, has significantly optimized our workflow, saving valuable work time each day.

Pioneering Tripartite Product Issuance and Trading

Breaking new ground in collaboration, we proudly announce the issuance and trading of the first tripartite product between FF-LS and Cordillera. This achievement marks a significant leap forward in our joint e orts to innovate and diversify investment opportunities.

Progress in Documentation and Streamlining

We've made strides in enhancing operational e ciency. Six day-to-day processes are now fully documented and signed, while five others are in the final stages of streamlining. This ongoing e ort reflects our dedication to continual improvement.

Expansion in Brazilian Market

We've expanded our presence in the Brazilian market with the opening of a sub-custody account and the establishment of a trading line with BTG Pactual Brazil. This strategic move enhances our capabilities and strengthens our position in this key market.

Growth of Counterparty Network

In 2023, we welcomed 7 new counterparties to our network:

Alterna Securities

Fenix Trading Sociedad de Bolsa S.A.

Global Securities Servicios y Mandatos

Agente de Valores SA

GLT Casa de Bolsa SA

Rio de Plata Agente de Valores SA

Safra Securities

Stonecrest Capital Markets, Inc.

With these additions, our total onboarding platforms as of January 2024 stand at 123, reinforcing our commitment to fostering strong partnerships and expanding our reach.

INTERNAL CONSULTING

FlexOpen: Strengthening Operational Structures

We're focused on establishing multiple trading lines and documenting the operational structure of the prototype of our product “FlexOpen”, laying the groundwork for a broader o ering in the future.

Upper Management

1st Annual Report of the Asset Securitization Sector

In 2023, we took the initiative to sponsor the First Annual Asset Securitization Report, gathering the opinion of experts from more than 80 companies in LATAM, the US, and Europe on the most relevant trends and the behavior of the asset management industry in the short and medium term.

Modern asset securitization or "repackaging" strategies have become a bridge to facilitate access to investors and thus encourage capital raising. The report consolidates the main trends in investment vehicles for raising capital in international markets.

This report represented a significant milestone in FlexFunds' ongoing commitment to provide portfolio managers with cost-e cient solutions that enhance the distribution of investment strategies across multiple international banking platforms. Recognized international asset management firms such as BBVA, Black Salmon, Inversiones Security, Credicorp, Sekoia, participated in the Report. Our heartfelt gratitude to all participants and collaborators.

NPS: 69,23%

High Customer Satisfaction

Delivering a service that exceeds customers' expectations is a priority and a guide to constantly improving our processes and service o ering. In the business-to-business environment, referred and repeat business is vital.

We are proud to have achieved a world-class Net Promoter Score in the 69,23% range and that more than 29% of our business comes from repeat clients.

Awards & Recognitions

In December 2023, the London-based Pan-Finance medium granted us the " Best Asset Securitization Programme – LATAM 2023 –" Award. This acknowledgment celebrates the hard work and dedication of each team member. For over a decade, FlexFunds’ mission has aimed at providing asset managers cost-e ective solutions to boost the distribution of their strategies, whether listed or alternative.

These industry-wide international recognitions highlight the excellence of organizations and individuals that exemplify best practices for their sectors. This award has been bestowed to renowned companies such as Santander, BBVA, Golman Sachs, HSBC, BlackRock, Itaú, and Moody’s, among others. Pan Finance is considered a reliable source of financial information, with more than 200,000 readers in 150 countries.

Employee Engagement & Job Satisfaction

Our foremost commitment is to create an environment where FlexFunds thrives as an excellent workplace for professional development. Our foundation rests on fostering a culture of transparency, respectful exchange of ideas, accountability, and teamwork, all held to the highest ethical standards. It's a point of pride for us that, in 2023, our team exhibited an outstanding engagement and job satisfaction level, reaching an impressive 89%. Acknowledging that our team is our most cherished asset, we are dedicated to continually enhancing our working conditions, ensuring a workspace that nurtures growth and contentment.

FlexTraining: Investing in talent development

At FlexFunds we are committed to providing tools and training for the development of our talent. In 2023, we started our company-wide FlexTraining virtual workshops with a broader goal of making FF a better workplace by providing additional flexibility, benefits, and tools. These first workshops covered two common topics in graduate business schools: Business Presentations and Social Intelligence.

In addition, FlexFunds supports ad-hoc technical training for the sta to strengthen the firm’s established annual priorities. This initiative has rewarded the team with training in digital marketing, compliance & anti-money laundering courses, or financial and accounting graduate programs, just to name a few. We are proud and committed to supporting our most valuable asset.

New Talent

Welcome to the FlexFunds family!

In 2023, FlexFunds reinforces its global team with 6 new amazingly talented people. Welcome Victoria, Daphne, Marisol, Melanie, Tomás and Wilson.

We are happy that you are all part of the team.

Victoria Montes

Victoria Montes joined us as Compliance Analyst in February 2023, and was recently promoted to Senior Analyst. She brings legal expertise from her graduation at Universidad Torcuato Di Tella, and further honed her skills through executive training in ethics and business compliance at Universidad Católica de Córdoba.

Daphne Dhersy

Daphne Dhersy assumed the role of Accounting Manager in our Caracas o ce in August 2023. With a Bachelor's Degree in Accounting from Universidad Santa María, she o ers a wealth of experience in finance, specializing in budgeting, auditing, and financial analysis.

Marisol Peralta

Marisol Peralta joined our team as Compliance Analyst in September 2023. Currently finishing her Bachelor's Degree in Law at the University of Buenos Aires, Marisol gained valuable compliance experience at prestigious firms such as Citi & PwC, ensuring our operations uphold the highest standards.

Melanie Nuñez

Melanie Nuñez, our new Legal Assistant since September 2023, holds a Bachelor's Degree in Law from the University of Buenos Aires. With previous experience in legal support roles, Melanie is well-equipped to provide valuable assistance to our legal team.

Tomás Guzmán

Tomas Guzman, appointed as our Business Development Manager for Chile in December 2023, holds a degree in Civil Engineering with a focus on Finance from the University of Los Andes (CL). With a background in global product development and strategic planning, Tomas is poised to drive business growth in the Chilean market.

Wilson Gomes

Wilson Gomes, our Business Development Manager for Brazil since December 2023, boasts over 15 years of sales expertise from roles at Bloomberg and MarketAxess. Armed with a Bachelor's Degree in Business Administration from Pontificia Universidade Catolica, São Paulo, Wilson is set to elevate our business development e orts in Brazil.

fun flex

CHRISTMAS

FUN TEAM

Flexhobbies

Hidden talents in the team

Lore is one of the singers in the group Atapaima, and they released their latest album in 2023, performing in several venues to promote their new music. Picture by Luis Calderón (@luisrcalderon)

Melanie sings in a choir and 2023 was an excellent year for the group! They won all the awards in a competition and then performed twice at the Teatro Colón, which is one of the most important in Argentina and one of the 15 most important in the world.

Lorena

Melanie

Marianna

Marianna loves capturing family memories and making friends through photography.

Carmen

Carmen is a dedicated athlete who practices the Duathlon Olympic Distance, which consists of running 2 miles, cycling 30, and then running another 8 miles.

Emilio has a huge passion for music. He enjoys playing guitar and piano, and collecting guitars.

Emilio

Bárbara

One of Barbie’s favorite activities is enjoying a beautiful day at the beach!

Alberto

Alberto relaxes with gardening; he develops outdoor architectural projects at home. He has planted various species, such as orchids and mangoes. In addition, he has grown his own healthy farming of cilantro, celery, radishes, or arugulas.

Rox is an amazing cyclist! She pedaled her way to glory in 2023, covering an incredible distance of 10,374 km on her bike.

Daniel loves being the devil's advocate. He participated in competitive debate as a Model UN delegate and now as tutor, working his speech-making skills in the United Nations Headquarters in NYC on 3 separate occasions.

Roxana

Daniel

Meet Our Dream Team Partners for Growth

Culture is an incredibly important part of how we operate. We stand by transparency, accountability, ethics, and teamwork as values that guide our daily decision-making process and as tools to exceed customers’ expectations.