Five Star Tours Sales Intro Kit

www.fivestartours.com

OUR CLIENT SUCCESS TRANSPORTATION PROGRAM Five Star Tours is the leader for San Diego Charter Bus and Tour Bus Operator Services in the region. We specialize in premium experiences for all visitors alike.

Contact Us 1050 Kettner Blvd. San Diego, CA 92101 P. 619.232.5040 / info@fivestartours.com

SOMETHING

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ABOUT US

Delievering Unique Experiences

For more information please visit your website:

www.fivestartours.com

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Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

SAY HELLO TO

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YOUR FIVE STARS Meet your amazing team!

Yolanda Hernandez Leader of the troop, Yolanda has served as many positions in the company from guide to CEO. She has been nominated for San Diego’s Business Journal’s Women Who Mean Business. She is a dedicated mother of three children.

Alfonso Hernandez

Teresa Garcia

Tireless and Dedicated to the Tour and Travel trade, Alfonso has been in the business since birth. He specializes in building tour itineraries which are local and unique. He loves to explore the growing San Diego beer and wine culture.

Reservations and Contracts Specialist, Teresa delivers superior customer service and skills for your next reservation.

She is detailed and to the point. She is also willing to work with you to develop a superior experience.

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Daniel Suaste Marketing and sales is his game, Daniel has extensive experience in the tour and travel industry. He has work with various products to develop strategies that will bring new opportunities to Five Star Tours.

Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

WE OFFER THE

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BEST SERVICES

We are here to stay , Five Star Tours is San Diego’s true Charter Bus and Tour Operator. We offer a diverse motor coach fleet, experience drivers, excellent tour and travel itineraries.

BUS CHARTERS

Charter a motor coach for your next group event.

We have a diverse motor coach fleet that can transport groups from one to one thousand guests from San Diego and beyond. We also have a ADA complaint bus!

SHUTTLE SERVICES

PRIVATE TOURS

ATTRACTION TOURS

Let our small vans and sedan services shuttle and transport you and your guests anywhere in San Diego. All services are custom and work with our guests’ itineraries and times.

Our favorite destination is Tijuana Airport.

We build the perfect tour and travel itineraries for all types of groups from one day to multi day experiences we can bundle transportation, hotels, attractions, activities and meals all within a budget that works.

Get on board the bus as we operate daily San Diego and Mexico sightseeing tours. We also operate daily packages with transportation and admission to Sea World, Legoland and San Diego Zoo. We also create brewery and winery experiences for in intimate groups.

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Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

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SUCCESS STORY

We have work with various organizations to promote their product and brand to our guests and also have develop ways to create successful transportation and shuttle programs for the services that are most needed.

01. Contract

Work to make sure that the scope of work is provided to the client

03. Create

06. Feedback and Analysis

02. Idea

05. Deliver and Perform

OPPORTUNITIES TO MAXIMIZE

04. Plan and Implement SOW

Together we can work to create a transportation program that operates according to the scope of work which was detailed in the email

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Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/info@fivestartours.com

VEHICLES

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49 or 56 Passenger Vehicles Our Motor Coaches take you to the next destination. Our 49 passenger coaches are European made and styled and includes: • • • • • • • • • • • • •

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Individual Seating Individual Reading Lights Extensive Luggage Space 49 or 56 passenger seating Climate control Contour seating Reclining seats Restroom Panoramic windows Extensive storage Step stool Entertain Systems with Microphone GPS Tracking

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Contact Us 1050 Kettner Blvd, San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

VEHICLES

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29 Passenger Vehicles Our Mini Coaches take you to the next destination. Our 29 passenger coaches are American made and styled and includes: • • • • • • • • • • • •

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Individual Seating Individual Reading Lights Extensive Luggage Space 29 passenger seating Climate control Contour seating Reclining seats Panoramic windows Extensive storage Step stool Entertain Systems with Microphone GPS Tracking

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Contact Us 1050 Kettner Blvd, San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

VEHICLES

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8 or 12 Passenger Vehicles Our Express Vans or Mercedes Benz Sprinters take you to the next destination. Our 48 or 29 passenger vehicles are and includes: • • • • • • • • • •

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Individual Seating on Sprinter Vans Reading Lights Luggage Space 8 or 12 passenger seating Climate control Comfortable seating Panoramic windows Extensive storage Step stool GPS Tracking

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Contact Us 1050 Kettner Blvd, San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

Value Added Services

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EXTENSIVE INSURANCE POLICY UP TO 7 MILLION USD SIMPLE PROCESS AND PAYMENT SYSTEM GPS TRACKING AND MAPPING RADIO/ CELLULAR COMMUNICATION WITH DRIVERS/ STAFF ACCOUNT MANAGER AND 24 HOUR MANAGER MANAGEMENT AND ANALYTICAL INFORMATION WITH RIDERSHIP INFORMATION CERTIFIED CALIFORNIA DGS SMALL BUSINESS ENTERPRISE COMPANY

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Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

TRAVELING GREEN

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Awards and Recognition Our company is highly respected and trusted within the San Diego business community. In 2015, we were nominated by the San Diego Regional Chamber as a finalist for best small business. Also we were recognized by the City of San Diego with Five Star Tours Day on March 9th.

Member of the Green Traveler Program We are members of the San Diego’s Airport Green Traveler program and committed to offsetting travel carbon footprint. In our efforts, we have an extensive reclycling program and also do presentations to local youth on the benefits of traveling by motor coach.

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Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

GET IN TOUCH

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DEPARTURE Point ALFONSO HERNANDEZ, FIVE STAR GURU

All our tours Depart from Downtown San Diego at our ticket box office which is the Santa Fe Train Station.

There is road construction going on so please take this into consideration. All forms of public transportation are available from this location.

Contact me for any questions.. Thank you-

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Address: 1050 Kettner Blvd, San Diego, CA 92101 Inside the Santa Fe Train Station Phone:619.232.5040 Text: 619.869.5188 Toll Free: 1.877.704.0514 Email: info@fivestartours.com

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Contact Us 1050 Kettner Blvd, San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com

www.fivestartours.com

THANK YOU. Please let me know how we can win your business

Contact Us 1050 Kettner Blvd., San Diego, CA 92101 P. 619.232.5040/ info@fivestartours.com