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Sales & Media Kit

1050 Kettner Boulevard  San Diego, CA 92101   Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com 


Subject: Charter Bus Services

Dear Prospective Client, Welcome to San Diego! My name is Alfonso Hernandez, General Manager for Five Star Tours. I am interested in establishing a business relationship with you. I want to take this opportunity to introduce myself and our great Motor Coach Charter Services to you. Five Star Tours is San Diego’s Tour Bus Leader specializing in group transportation & tours. We have beautiful luxurious buses full of amenities that will exceed all of your clients’ needs. Since 1972, we have provided charter bus services to the local and regional market. This year, we introduced two new services: Transportation Management and Customized Group Tours, which cater to the growing and creative needs of our clients. If you have an opportunity, visit our newly revamped website at www.fivestartours.com for really awesome details about our company. Please feel free to contact us if you have any questions regarding our activities. Again, thank you for your time and consideration. I look forward to working with you in the near future. Sincerely yours,

Alfonso Hernandez III General Manager alfonso@fivestartours.com 1050 Kettner Blvd. San Diego, CA 92101 Direct: 619 232 5040


COMPANY PROFILE

Five Star Tours & Charter Company is San Diego’s Tour Bus Leader. Since 1972, we have been specializing in ground charter and shuttle services for the meeting industry. Our Motor Coaches are equipped with the Entertainment Systems that will exceed all of your expectation. We can accommodate all group sizes with our deluxe European style coaches and mini coaches. With a high satisfactory rating among Meeting Planners/ Group Leaders, we are committed to our clients’ success through on time and safe performance, courteous and well-informed staff and through our company quality philosophy. Our Meeting Services Team is ready to assist your needs through Motor Coach Charter Services, Airport Meet & Greet, Onsite Coordinators, Route Planning and Group Tour Services. Five Star Tours & Charter Company your key to transportation. We specialize in the following:  Total Customized Charter Service– Local & Long Distance  Airport & Dinner Transfers  Airport Shuttle Management - Transportation Management  Step On Guides  Golf Outings  Convention Shuttles  Mexico/ Baja California Trips  Multi Day Excursions  Group Tour Products  On Site Coordinators  And much more service CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com   


Convention Transportation Management    At Five Star Tours, we know how important transportation can be to a meeting planner. IT is a crucial element that plays an important role towards a Meetings’ success. It can either break or make the event. Our transportation management system is formed around this key to make your event a success. Our experienced staff will perform on time with quality equipment on a strategy based on full efficiency. We have created great results for corporate clients; let us create one for you! Our solutions are based for small to medium scale conferences or conventions:

Airport Meet & Greet  We know how important it is to provide a first impression for your guests. We provide effective staff members to meet and greet guests at airport terminals with visible signage to lead them to the appropriate point of departure either on motor coaches or on vans. We provide on time ground transfers with minimal wait times or delays.

Route Planning and Implementation  Over 34 years of experience in the San Diego area has lead Five Star Tours to plan and implement effective routes. Our planning is based on your events’ specific needs whether in the Downtown, Mission Valley or surrounding areas. We can form a route based on your time schedules, locations and events’ goal. We utilize a color method to distinguish different routes and implement onsite coordinators to facilitate up to date information on routes.

On Site Coordinators  Experienced and highly informed of up-to-date information powered through Nextel® communications, our on-site coordinators have been trained to perform in tight situations. Our staff can provide manifests and passenger tallies based on vehicles utilized or can have times for upcoming shuttles servicing routes. On-site Coordinators are great tools to provide a high sense of security and efficiency when time is an issue.

Security Program  Since 9/11, Five Star Tours has adopted security tools for the overall safety of our passengers and staff. We can provide wristbands to identify guests who are secured to utilize any of our services. This security blanket is an added value feature!

Tours We offer group tours of San Diego and its beautiful surrounding communities. We have set up various pre-packaged and customized tours for our clients. We can organize and implement the tour, registration and evaluation of tour product and provide an effective return on investment on your activity for your group. Please contact your Five Star Tours Team for more information at 619 232 5040


Deluxe Luxury Motor Coach Fact Sheet

Features:               

Individual Seating Individual Reading Lights Extensive Luggage Space 47 or 50 passenger seating Climate control Contour seating Reclining seats DVD Players units Restroom Panoramic windows Extensive storage Step stool AM/FM stereo/cassette Public address system Card tables (upon request) CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com   


Deluxe Luxury Motor Coach Fact Sheet  

Features:               

Individual Seating Individual Reading Lights Extensive Luggage Space 50 & 54 passenger seating Climate control Contour seating DVD Players units Reclining seats Restroom Panoramic windows Extensive storage Step stool AM/FM stereo/cassette Public address system Card tables (upon request) CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com   


Deluxe Mini Coach Fact Sheet 

Features:            

Individual Seating Individual Reading Lights Climate Control Extensive Luggage Space 30 Passenger Seating TV/VCR units ( upon request) Nextel Radios Reclining seats Public address systems AM/FM stereo and cassette Overhead reading lights Luggage compartments

CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com 


Ford 18 passengers with wheelchair lift 

Features:            

2 wheelchairs places! Electric lift Individual Seating 18 passenger seating Climate control Contour seating Reclining seats Nextel Radios Panoramic windows Step stool AM/FM stereo/cassette Public address system

CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com 


Customized Group Tours 

At Five Star Tours, we can create and customize the perfect tour for your group adventure. We have the expertise to provide a great tour experience and a safe ride to your next destinations. We offer various pre-formed tour itineraries for either local, regional & international destinations or we can create one based on your ideas. Five Star Tours can bundle up your ideas and form them into great tour experiences. We provide the following services: • • • • • •

Fully Customizable Tour Itinerary Restaurant/ Casino Reviews and Critics Hotel Accomodations/ Referrals Comfortable and Reliable Transportation Knowledgable Tour Guide/ Manager at all times & other Services

All tours that we create are prepared for you by an experience tour manager who has been in the business for over 20 years. The tour manager’s responsibility is to ensure that the proper Five Star standards have been adapted towards the creation & implementation of the tour. On the tour, you will have an experienced tour guide explain to you the historical, cultural aspect of your tour and also answer any questions you may have while on the road. CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com   


We have created unique tour experiences for senior citizen organizations, conventions, cultural organizations, women’s groups, higher education organizations to name a few. Here are some tour ideas for your next group outing: • • • • • • •

Day Trip to Los Angeles to visit the Getty Museum Day Trip to Tijuana, Mexico for lunch and bargain shopping Day Tour of Balboa Park, America's largest West Coast urban park Day Trip to Temecula Wine Country Overnight Excursion to Ensenada, BC MX Culinary Tour of San Diego's Unique Markets and Kitchens Three Day Adventure to Laughlin, Nevada with some great incentives!

FOR EXAMPLE: SAN DIEGO WINE COUNTRY TOUR 

Did you know San Diego has a wine country located north of Downtown San Diego. We will travel to learn about the local wine making process and the different types of grapes grown in the region to create the perfect wine. We will visit the Orfila Vineyards & Winery where we will enjoy a picturesque view of the mountains and vineyards while enjoying five wine tasting along with a souvenir logo glass. Afterwards, we will travel to the Bernardo Winery, which is hidden away in the hilly countryside that was once part of a Spanish land grant, this rustic facility is one of the oldest continuously-operating wineries in Southern California. Again, we will do some wine tasting with a take home souvenir and a lunch pair with the local wineries. 

Tour includes: - Wine Tasting at two wineries - Lunch at Winery - Round Trip Transportation - Wine Expert at all times - Behind the scenes look at the Wineries

Costs: Adults: Children:

$ 89.00 $ 40.00 CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com 


2010‐2011 CHARTER RATES Ford 18 Pax

Mini Bus 29 Pax

Van Hool 50 Pax

Van Hool 53 Pax

SAN DIEGO COUNTY One-Way Transfer City: North County:

$ 210.00 $ 250.00

$ 250.00 $ 300.00

$ 300.00 $ 370.00

$ 300.00 $ 370.00

Local Hourly Rates Four Hours Minimum Additional Hours Twelve Hour Day Rate

$ 290.00 $ 60.00 $ 650.00

$ 345.00 $ 70.00 $ 694.00

$ 420.00 $ 80.00 $ 794.00

$ 420.00 $ 80.00 $ 794.00

ORANGE COUNTY One-Way Transfer Twelve Hour Day Rate Additional Hours

N/A N/A N/A

$ 550.00 $ 700.00 $ 70.00

$ 600.00 $ 820.00 $ 80.00

$ 600.00 $ 820.00 $ 80.00

LOS ANGELES One-Way Transfer Twelve Hour Day Rate Additional Hours

N/A N/A N/A

$ 600.00 $ 724.00 $ 70.00

$ 700.00 $ 864.00 $ 80.00

$ 700.00 $ 864.00 $ 80.00

NOTE: PRICES ARE SUBJECT TO CHANGE All rates include all taxes. They do not include operator’s gratuity, which is left to your groups’ discretion. We are insured up to 5 million dollars for your safety. We can also assist in planning any group tours. Always promising a Five Star treatment! CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com         


ADDITIONAL SERVICES   2010‐2011 RATE CARD  STEP ON TOUR GUIDE TOUR GUIDE San Diego City $ 140.00/ for first four hours San Diego/ Tijuana City $ 140.00/ for first four hours Baja Coast $ 150.00/ for first four hours TIJ/ ROS/ ENS $ 140.00/ for first four hours (In English or Spanish) For Any Additional Language: $ 40.00 Additional ON SITE COORDINATOR San Diego Airport/ Headquarter Hotel Tijuana Airport / Headquarter Hotel

each Add.: $ 35.00 each Add.: $ 35.00 each Add.: $ 35.00 each Add.: $ 35.00

$ 140.00/ for first four hours

each Add.: $ 35.00

$ 140.00/ for first four hours

each Add.: $ 35.00

ROUTE MANAGEMENT (Includes preplanning, implementation & evaluation of route) Service Fee: 20% of Route Costs ON BOARD AMENTITIES WATER $ 2.00 per person (2 waters per person) WATER/ $ 3.25 per person (2 waters/ 1 soda per person) BEVERAGE (SODAS) SNACK BOX: $ 5.00 per person (crackers & cheese/ fruit/ candy) includes Water/ Beverage (2 waters/ 1 soda per person) Based on 20 people minimum * Lunch Boxes can be arranged with notice and availability on partner restaurants. BUS ADVERTISING Rates vary depending on needs

NOTE: PRICES ARE SUBJECT TO CHANGE All rates include all taxes. They do not include gratuity, which is left to your groups’ discretion. We can also assist in planning any group tours. Always promising a five star treatment! CONTACT INFORMATION:  

Phone: 619 232 5040  Fax: 619 232 7035  Web: www. fivestartours.com  E‐mail: sales@fivestartours.com     

2010-2011 Retail Info Kit v1  

A detail information/ media kit on Five Star Tours and Charter Bus Company