O -Hire Remotely
Enable Site Ordering
Build Teams & Delegate
Link Orders by Contract/job no.
Combine hire & Sales Orders
Allocate Spending Limits Create Requisitions
Check Audit Trails
First Click is a great way to manage your hire needs & reduce your costs.
Our main dashboard makes it easy to monitor your hire activity.
Each tile provides an ‘at a glance’ indication of the status of your equipment , along with the relevant number of equipment at each stage of the particular hire process.
From each of these tiles you are able to filter equipment in various ways, including contract number or site name. You can also download a report in spreadsheet format.
Off-hiring
A simple process that takes just a few clicks. You can off-hire entire contracts or individual items.
The overdue returns tile acts as a visual aid to help you to quickly identify any equipment that has exceeded your projected hire date and which may need to be off-hired.
Live Hires
View the equipment you currently have on hire. Filter to view by site, contract or job number. From here you can Off-hire items or entire contracts.
Booked Hire
View your booked hires at a glance. Check the delivery date to keep track of when equipment will be arriving.
Overdue Hire
Keep track of those items that have gone beyond the projected end date of your hire. You can quickly off-hire or extend hire periods from here.
Hire Awaiting Collection
This tile contains all the equipment you have off-hired and is booked to becollected by First Response.
Hire Reporting
From the tiles above you can filter to view in a variety of ways, including site address, contract & job number etc. You can download the report in either csv or Excel formats.
First Click allows you to create a permission-based hierarchy of contacts. These permissions allow you to delegate tasks but remain in full control.
Our two step contact process means you can create contacts with or without a First Click account.
1. Site Contacts
These contacts will not have online access to your First Click account. These are your contacts on site who will need to be kept informed regarding things like collections or deliveries.
2. First Click Users
Each user with a First Click account will have their own permissions. This allows you to give your colleagues the ability to place orders, raise quotations, off-hire equipment and streamline your internal processes.
Create a contact hierarchy
Use permissions to build teams and implement control. Every contact can have a different set of permissions relative to their role.
Delegate tasks
Site teams know what they need & when they need it. Set permissions to allow them to create or place orders and hire or off-hire equipment.
Chat via First Click
Our unique web chat facility is a quick way to engage. Communicate with your teams during the order or requisition process to raise / answer order queries 24/7; no phone calls.
Site Notifications
Site contacts you have created will automatically be sent collection and delivery notes, unless you tell us otherwise. With their contact details available we can liase directly.
Back Office Assistance
Enable back office administrators to view and download POD’s, Collection notes & other reports. They can also view audit trails to help resolve time consuming queries.
Keeping control of your spending can often be difficult, especially when you are managing a large project or two.
By implementing spending limits you can safely allow your site teams to build their own orders, while maintaining full control with our unique approval system.
Alternatively, you can set spending limits to zero and implement the requisition system. The ability to buy is replaced with a ‘send for approval’ button. The raised order is then sent up the chsin for approval, when they can be capproved & converted to an orders, amended, queried or simply cancelled.
Each user with access to First Click, will have their own permissions and individual spending limits set by you or your delegated administrator.
Spending Limits
Allocate spending limits at contact level. When spending limits are exceeded the ability to place the order is replaced with an approval button.
Requisitions
Our requisition facility gives you total control of the order process. Orders become internal requisitions that are sent via First Click to a manager to be approved, edited, queried or cancelled.
Site Ordering
Site teams know what they need and when they need it. With First Click you can allow your site teams to create their own orders. Applying spending limits & the requisition system will add a layer of control to the process.
Fast Off-Hiring
Nobody likes paying for those breakers that are no longer needed. With First Click you can empower individuals or teams to off-hire equipment with a few clicks 24/7.
Audit Trails
Communications between your teams, conducted via the First Click web chat, are shown on every order. Queries are resolved quickly and you can review your internal processes & spending.
