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THE POWER OF A PREMIER CRUISE POR PORT T There are so many reasons easons to choose Port Everglades. rglades. Our modern, efficiently operated terminals make transit a e just two miles from FLL international airport, and minutes from world-famous beaches. Plus, we’re breeze. We’re fully scalable. We e can accommodate any size ship or passenger volume, moving passengers from fr curb to ship in just 15 minutes. Year Year-r r-r -round ound berthing available. Discover how Port Ever Everglades propels opels your business forward forwar in powerful new ways. Visit porteverglades.net or call 800-421-0188.

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PROUD SPONSOR OF THE 20TH ANNUAL FCCA GALA DINNER EXTRAVAGANZA


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traveler review


BEST KEPT SECRE SECR ET patricia y, New York

Flamenco Beach, Culebra

If you only stay in San Juan during your time in PR, you are missing out, my friend! Take the ferry to Culebra, a small island off the eastern coast of Puerto Rico. When you get there, go to the #2 ranked most beautiful beach IN THE WORLD, Flamenco. Its super fine white sand and crystal clear calm waters await you. It's TOTALLY worth it if you're looking to unwind. It's my favorite part of PR. I GO EVERY YEAR. Flamenco is not only one of the most award-winning beaches in the Caribbean. It’s a five star world class attraction. Live your own five star vacation story.


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ST. CROIX

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A GREAT CRUISE STARTS WITH A GREAT PORT. OR FOUR. Head toward a cruise destination both you and your passengers will appreciate. The four ports of the U.S. Virgin Islands offer well-established cruise destinations with newly renovated and fully appointed facilities. Additionally, St. Croix offers highly efficient bunkering services. Plus, our white sand beaches, turquoise waters and picturesque towns offer all the island experiences your passengers are looking for. For more information on the ports of the U.S. Virgin Islands, visit www.viport.com and www.wico-vi.com.

800.372.USVI

Š2014 U.S. Virgin Islands Department of Tourism


Welcome Message We are pleased and excited to welcome you to the 20th anniversary of the FCCA Gala Dinner Extravaganza. Hopefully you have already started to establish relationships or reacquaint yourself with some of the industry’s most prominent decision makers in attendance. As you have surely noticed, tonight’s audience is chocked full of our Member Lines’ CEOs, presidents and cruise executives, and one of them will be your table host! All of them are here to help you forge and foster worthwhile business relationships; learn about the industry’s inner-workings and latest trends; collaborate with to cultivate ideas and understanding; or just get your foot in the door. However, the lines’ professionals are not the only people here that you can learn from and network with. Everyone present has some involvement in and knowledge of the cruise industry. All ends of the spectrum are represented tonight, and their wealth of expertise and experience is part of the reason why these events are so successful. We hope that you optimize this event’s unique opportunities and potential, and we thank everyone for their participation. Your input makes these events fruitful and productive, and your success benefits the entire industry. Plus this event’s success aids the FCCA Foundation, with all proceeds directly funding its efforts to support deserving parties and causes throughout the Caribbean and Latin America. Of course, none of this would be possible without our generous sponsors, Port Everglades and PortMiami, and our utmost gratitude goes to them, along with Park West Gallery for their generous contribution for the silent art auction. Fortunately, their magnanimity has allowed for much more to look forward to. So please prepare for a delightful evening full of festivities, networking opportunities and chances to learn about the industry and promote your product/destination.

Kevin Sheehan

Michele M. Paige

FCCA Chairman; CEO, Norwegian Cruise Line

President Florida-Caribbean Cruise Association


Program 6:30 p.m.

Cocktail Reception & Silent Art Auction

8:00 p.m.

Introductions Michele M. Paige, President, FCCA and Kevin Sheehan, CEO, Norwegian Cruise Line and FCCA Chairman Welcome remarks and sponsorship recognition • Port Everglades, Steve Cernak, Chief Executive/Port Director • PortMiami, Bill Johnson, Port Director Dinner

9:15 p.m.

Sponsor Recognition Art Sponsor • Park West Gallery, Albert Scaglione Platinum Table Sponsors • American Guard Services, Inc. • Cruise the Saint Lawrence • Proexport Colombia • Royal Media Partners • U.S. Virgin Islands Department of Tourism

9:30 p.m.

Entertainment & Dancing


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The Bay of Fort-de-France is part of the World’s Most Beautiful Bays Club and is just one of the exciting places you can discover. Visit martiniquepro.org/cruise


Gala Sponsor

Port Everglades: The Powerhouse Cruise Port As South Florida’s “Powerhouse Port,” Port Everglades provides cruise guests and cruise lines with a first-class experience. From our modern, efficiently operated terminals to our attention to customer service, cruising is a breeze at Port Everglades. Smoother, Simpler, Stress-Free Cruise lines and their guests have made Port Everglades one of the top three cruise ports in the world. Conveniently located in the heart of South Florida, Port Everglades is just next door to Fort Lauderdale-Hollywood International Airport (FLL) and short drive two other international airports. Getting here is easy with direct access to all major highways through multiple port entrances.


Bon Voyage Sooner Guests breeze in and breeze out from FLL and in minutes they are curbside at one of the Port’s 9 spacious and comfortable cruise terminals. Embarkation is speedy too. Just 15 minutes from curb to ship means guests can start their vacation earlier. Ever investing to meet the growing needs of the cruise industry and their guests, Port Everglades will begin renovating its sixth cruise terminal in five years this spring. Terminal 4 will be modernized through an expansion and reconfiguration effort that will provide the cruise industry with an energy efficient, state-of-the-art, dual flow facility just in time for the 2014/2015 cruise season. Seamless Service With a dedicated customer service staff to work directly with cruise lines, our team is available 24/7 to maximize operations. A positive cruise guest experience is another top priority at Port Everglades. Cruise guests look forward to their to their cruise, so it is our job to ensure that any time spent in Port Everglades only enhances that experience. On average, as many as 50,000-plus guests pass through our terminals in a single day. Guests can take advantage of our secure parking, from multi-story garages to open air lots, all within walking distance of cruise terminals. Every Ship Feels Right at Home Port Everglades caters to every size cruise ship and passenger volume with yearround berthing. Guests can choose from a wide range of itineraries, from the ultimate in luxury to family value and from short getaways to around-the-world voyages. Port Everglades offers complete scalability. Vacation Paradise When it comes to pre- and post-cruise, Port Everglades is in the center of it all. We are just one “sunny” mile from world-class beaches and a short drive to premier shopping, dining and entertainment venues. Whether it’s just a few hours or several days, there’s never a shortage of things to do. Discover the Power With 4 million passengers sailing annually, Port Everglades can propel your business forward and in powerful new ways. Discover the power of a premier cruise port: Discover Port Everglades! Visit PortEverglades.net


Gala Sponsor

PortMiami: Cruise Capital of the World At PortMiami, we believe the port you sail from should be as enticing as the destination of your cruise itinerary. From the dramatic skyline of downtown Miami to the crystal waters of Biscayne Bay, PortMiami delivers a tropical vacation like no other port in the world. Known globally as the Cruise Capital of the World, PortMiami is proud to homeport some of the world's most distinguished cruise lines including Aida Cruises, Azamara Club Cruises, Carnival Cruise Lines, Celebrity Cruises, Costa Cruises, Crystal Cruises,


Disney Cruise Line, MSC Cruises, Norwegian Cruise Line, Oceania Cruises, Regent Seven Seas Cruises, Resorts World Bimini, and Royal Caribbean International. PortMiami continues to grow in size and stature as the world's top cruise port with more passengers traveling through its terminals than any other port. PortMiami, the world's busiest cruise port, again surpassed the four million mark for cruise passengers traveling through its facilities in 2013. PortMiami kicked off the 2014 cruise season with yet another new cruise brand, and two new cruise ships adding more choices to the Port’s already impressive roster of 13 of the most exciting and modern cruise lines anywhere. The Port is anticipating a surge in cruise traffic as 2014 promises to be yet another banner year. PortMiami's passenger facilities are first-class, from well-groomed outdoor landscaping to gleaming floors and lounges inside. PortMiami's cruise terminal facilities continue to be among the most modern in the world providing easy passenger boarding and departure. PortMiami, set in one of the most beautiful locales in the world, has an unwavering commitment to the cruise industry. Last year the Port invested $30 million in improvements to its cruise terminals in order to maintain its leading position and in preparation for the next generation of cruise vessels. Also on the drawing board, as part of the Port's Master Plan, are plans for new cruise terminals. Port officials are now working with cruise lines on planning for these exciting future cruise facilities. Cruising out of Miami is only getter better with more choices for every taste--from family fun to sophisticated, luxury travel. Besides offering the best homeport anywhere, Miami-Dade County affords an ideal opportunity for our cruise passengers to extend their warm-weather vacations with land stays in the greater Miami area's tropical tourist mecca. Miami offers a wide array of multicultural attractions, superb accommodations, world-class dinning, endless shopping and fun-filled beaches, and a great variety of cultural opportunities. A cruise starts the minute a passenger steps foot aboard a ship. However, at PortMiami, the vacation begins the minute you cross our bridge…see the dramatic Miami skyline…our crystal waters and tropical island atmosphere…and the glittering lights of South Beach. Cruising from Miami adds yet another enticing port to your itinerary.


By land or by sea.

DOMINICAN REPUBLICHAS IT ALL


HOUSTON: WHERE YOUR JOURNEY BEGINS‌ Embark on your next Caribbean cruise from a World Class City where there is no shortage of things to do, places to go or events to experience. Whether dining at one of our fine restaurants, shopping at unique stores, visiting the NASA Space Center or enjoying the attractions at the Kemah Boardwalk and the Bay Area, you will find Houston outstanding in culture, ambience, sophistication, and non-stop entertainment all year round. The Bayport Cruise Terminal, located in the city of Pasadena, Texas, just 30 minutes from downtown Houston, offers a one-of-a-kind experience with efficient and exceptional services including a stress-free embarkation process and easy access to two airports — George Bush Intercontinental (IAH) and William P. Hobby (HOU). Visit portofhouston.com/cruise for information on the cruise services and visitbayareahouston.com and visithouston.com for information on the region and local attractions.

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Holiday Gift Project FCCA Foundation Delivers Holiday Cheer and Festivities to Deserving Children For the past 18 years, the Holiday Gift Project has given underprivileged children a chance to celebrate the holiday season. The FCCA Foundation comes together with the FCCA Member Lines and its crews, along with many within the partnering destinations, to bring presents and holiday festivities to deserving children. “We are pleased of the good work that the FCCA Foundation has been doing for the past 18 years,” said Kevin Sheehan, CEO of Norwegian Cruise Line and chairman of the FCCA. “It’s important to take care of children in need, and it’s gratifying to see the Foundation continue to grow and partner with charities who have children that are counting on them for some holiday cheer.” In December 2013, nearly 7,000 children throughout 33 Caribbean and Latin American destinations will truly shout out with glee because of this project. The FCCA Foundation contributes gifts that were selected for age groups and genders by the destinations. Member Lines then loaded the gifts onboard their vessels, serving as Santa (some of which actually dressed as Old St. Nick) as they brought the gifts to the partnering destinations, where holiday parties and festivities were set up to deliver the presents, smiles and holiday cheer. “On behalf of all of us at Princess Cruises, we are honored and privileged to bring a little holiday cheer into the lives of some of those who could use a little cheer, especially at this special time of the year,” told Stephen Nielsen, vice president, government relations, Princess Cruises. It is true that the cheer is needed and appreciated by all, even those assisting. How could they not cherish delivering a toy and smile to a child who would have no present otherwise? “I can say that St. Maarten is very grateful to the FCCA member lines for the many years they have been bringing holiday cheer to the faces of our children. We have coordinated and participated in the Holiday Gift Program for over 10 years, and we find it to be a very worthy cause. In more recent years, the inclusion of the Disney Characters have taken this event to an even higher level, particularly for those underprivileged kids who may never get the opportunity to visit Disney World,” told Gus Priest, director of product development cruise and visitor services for St. Maarten.


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Holiday Gift Project Priest touches on some of the importance behind the festivities and why it is such a moral success for all involved—it simply let kids enjoy being kids, a concept that seems simple, but is mostly unknown to children in the shelters and homes that the project benefits. But that is why this project exists, and its importance is shown in every smile. Michele Paige, president of the FCCA, also recognizes this: “The FCCA Holiday Gift Project brings happiness to children who truly deserve it. The cruise industry is proud to give back to the communities of the destinations we call, and I cannot think of a more rewarding way than bringing cheer and aid to children who need it.” Margaret Jones, manager of visitor relations for Jamaica Tourist Board, observed this as well when explaining the project and its long history in Jamaica: The FCCA Holiday Gift Project has brought smiles to the faces of hundreds of Jamaican children. Since its inception, the FCCA has lived up to its commitment....providing toys for the children who are less fortunate. Over the years, the Ministry of Tourism and the Jamaica Tourist Board have joined with the FCCA and its member lines to make the gift giving a wonderful experience. Each year, the selected children are feted and fed! They are entertained, and the “icing on the cake” is getting their gift from “Santa!” We at the Jamaica Tourist Board have been the facilitators of this wonderful event, and each year we look forward to working with the FCCA to make this a great experience for the children. It is certainly clear that the gifts are selected with great thought and care each year, and the squeals of delight from the children tell of their happiness. The FCCA Gift Project has definitely been a wonderful expression of reaching out and working with the ports and communities that its Member Lines visit through the year. The experience of attending a Christmas party on a cruise ship is as exciting as it gets; for these children it’s pure joy. This also encapsulates the overall purpose of the FCCA Foundation exists—to improve the lives of those less fortunate throughout the Caribbean and Latin America, primarily for children’s causes. Every smile is a reminder of this mandate and is more than worth the over $3 million provided for causes and projects like these over the Foundation’s 20-year existence. live trim


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CRUISESAINTLAWRENCE.COM CRUISESAINTLAWRENCE.COM P h o t o g r a p h y : G u y l a i n D o y l e ( S a g u e n a y ) — M a r c L o i s e l l e ( B a i e - C o m e a u ) — M . L a t o u r ( S e p t- Î l e s ) — M a t h i e u D u p u i s ( a l l o t h e r p h o t o s )


Royal Media Partners congratulates the Florida-Caribbean Cruise Association on another successful year serving the cruise industry. And the best is yet to come.

The exclusive onboard media partner of Royal Caribbean Cruises, Ltd.


The FCCA Foundation

Foundation History The FCCA Foundation is a charity that is dedicated to helping the people of the Caribbean and Latin America. The Foundation answers the needs presented by the destinations for the betterment of the people of these region. Participation in events such as the Holiday Gift Project, Food Programs, Caribbean Special Olympics, and Hurricane Relief Projects have helped improve the lives of the people in the destinations over the last 20 years, with the FCCA Foundation raising and donating millions of dollars. In 2013, the Holiday Gift Project brought an onslaught of joy and gifts to over 7,000 underprivileged children throughout 33 destinations. Events such as the FCCA’s annual online auction facilitates most of the funding for projects to take place through the monies gained. The FCCA online auction offered a variety of cruise and land-based vacations donated from our Member Lines, private and public sector partners. The FCCA Foundation is possible because of the dedication of all involved. We are all yearning for a common goal, and we’re coming continually closer.


An

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Atlantis holds a lifetime of spectacular memories. At Dolphin Cay get up close with playful dolphins and friendly sea lions. Aquaventure is one of the largest and most thrilling water parks in the world. And continue the rush at Atlantis Casino.

Learn more about our programs on our cruise partners’ websites: Carnival Cruise Lines, Disney Cruise Lines, MSC Cruise Lines, Norwegian Cruise Lines or Royal Caribbean International. To begin offering Atlantis Excursions through your cruise line, please contact PID-discoveratlantisoperations@atlantisparadise.com. Atlantis. There’s no such thing as too much amazing.

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Executives in Attendance Carniv al Corporation & plc Alan Buckelew, Chief Operations Officer Giora Israel, Sr. Vice President, Global Port & Destination Development Group Carniv al Cruise Lines Gustavo Antorcha, Sr. Vice President, Guest Commerce & Port Operations Gerry Cahill, President & CEO Amilcar Cascais, Vice President, Tour Operations Carlos Torres de Navarra, Vice President, Commercial Port Operations Ruben Rodriguez, Executive Vice President, Ship Operations Erika Tache, Director, Product Development, Tour Operations Terry Thornton, Sr. Vice President, Itinerary Development & Revenue Planning Disney Cruise Line Anthony Connelly, Sr. Vice President of Operations Russell Daya, Director, Marine, Port Security Operations & Maritime Affairs Karl Holz, President Larry Stauffer, Manager, Port Adventures Bert Swets, Vice President Marine & Technical Operations Jim Urry, Vice President, Entertainment & Port Adventures Holland America Line and Seabourn Mike Bush, Product Manager, Shore Excursions Simon Douwes, Director, Deployment & Itinerary Planning Paul Goodwin, Executive Vice President, Onboard Revenue Stein Kruse, Chief Executive Officer, Holland America Group Rick Meadows, Executive VP, Marketing, Sales & Guest Programs/President, Seabourn Chris Martin, Director, Port Operations Matthew Sams, Vice President, Caribbean Relations Bill Sharp, Vice President, Port Operations & Fleet Security


Executives in Attendance MSC Cruises (USA) Inc. Albino Di Lorenzo, Vice President, Cruise Operations Richard Sasso, President & CEO Norw egian Cruise Line Ross Henderson, Vice President, Onboard Revenue Jennifer Marmanillo, Manager, Itinerary Planning Michelle Moraga, Product Development Manager Colin Murphy, Vice President, Destination & Strategic Development Steve Reister, Vice President, Revenue Management & Planning Joanne Salzedo, Director, Shore Excursion Product Development Kevin Sheehan, Chief Executive Officer Svein Sliepnes, Sr. Vice President, Marine Operations/CSO Princess Cruises Tom Anderson, Director, Shore Operations, The Americas Lisa Jensen, Manager, Caribbean & Atlantic Shore Operations Tony Kaufman, Sr. Vice President, Commerical Affairs Stephen Nielsen, Vice President, Government Relations - Americas Roy al Caribbean Cruises Ltd. Chris Allen, Associate Vice President, Global Deployment & Itinerary Planning Richard Fain, Chairman & CEO Federico Gonzalez, Director, Government & Community Relations, Latin America & the Caribbean Michael Ronan, Vice President, Government Relations, Caribbean, Latin America & Asia John Tercek, Vice President, Commercial & New Business Development John Weis, Vice President, Global Tour Operations Penny Zeilman, Account Manager, Global Tour Operations Roy al Caribbean International Adam Goldstein, President & CEO


Gala Contributors Ev ent Sponsors Port Everglades PortMiami

Platinum Sponsors – ($10,000 Table) American Guard Services, Inc. Cruise the Saint Lawrence Proexport Colombia Royal Media Partners U.S. Virgin Islands Department of Tourism

Gold Sponsor The Ministry of Tourism of the Dominican Republic

Official Art Sponsor Park West Gallery

Participating Sponsors Bacardi Emilio Robba Original Impressions


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2014 FCCA Gala Program  

The 20th Annual FCCA Gala Event Program

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