CELEBRATING 55 MARVELOUS YEARS 35 MILLION PASSENGERS 1000â&#x20AC;&#x2122;S OF BERTHS
GREAT TOURS, SHOPPING, BEACHES AND RESTAURANTS WWW.PORTSTMAARTEN.COM
WE FILL SHIPS CRUISE SHIPS ROCKET SHIPS THEME PARKS BEACHES
Million Annual Visitors. ando’s 72 l r O o t t Port Canaveral is the Closest Por Close to fast-growing Orlando — the theme park capital of the world — and next door to Kennedy Space Center, with four international airports within an hour’s drive, Port Canaveral is well located to support future cruise passenger growth. A robust launch schedule and signiﬁcant relocations (SpaceX, Blue Origin, OneWeb Satellites, Fireﬂy Aerospace, Ruag Space and more) ensures Port Canaveral is at the heart of a dynamically growing region.
Our home ported ships experience 100%+ capacities. At PORT CANAVERAL: • Some of the world’s biggest and most innovative ships • Can accommodate any size ship sailing now or projected • Land for future growth and year-round berths available
CONVENIENCE IS BUILT IN: • Parking Garages adjacent to cruise terminals • Parking to Ship in minutes | Ship to Beach in minutes • Orlando to Port Canaveral on Super Highway 528
MARCH 18, 2019: The Groundbreaking on CT3, the new $160+ million cruise terminal will accommodate MARDI GRAS in 2020 — Carnival Cruise Line’s largest ship ever, and the ﬁrst clean energy LNG ship to be home ported in North America — at Port Canaveral August of 2020.
Explore the business opportunities and secure your future cruise ship berth at Port Canaveral.
CONNECT to our Business Development Team at 321.783.7831, Ext 251 • www.PortCanaveral.com
Painting a Brighter Future
Park West Gallery is a proud partner of the Florida-Caribbean Cruise Association. Together, we can support the FCCAâ&#x20AC;&#x2122;s 2019 humanitarian initiatives and help color the lives of underprivileged youth throughout Latin America and the Caribbean.
Welcome Message We are pleased and excited to welcome you to LIV ABOARD! – the “newbuild” replacing the decommissioned FCCA Gala and the new way of supporting the FCCA Foundation and its worthy causes throughout the Caribbean and Latin America. This evening you will be sailing with captains of the industry—decision-making executives, including presidents and CEOs, from our Member Lines—and all of them are here to work with stakeholders like you so you can learn about the industry’s inner workings, promote your product or destination, collaborate on something new, or simply get to know. We have found forums like these have a long track record of paving mutual understanding and bilateral partnerships that lead to sustainable success, which is why we offer numerous events like this throughout the year, including our FCCA Cruise Conference & Trade Show, taking place this year in San Juan, Puerto Rico from October 21-25. However, the Member Line representatives are not the only ones you can learn from and network with. Everyone here this evening has some involvement in and knowledge of the cruise industry, and they represent most ends of the spectrum in this multifaceted industry, along with a wealth of expertise and experience crucial to the industry’s success. We hope that you actualize tonight’s unique opportunities and potential, and we thank everyone for their participation and support of the FCCA Foundation. After all, 100 percent of tonight’s proceeds will fund the FCCA Foundation’s efforts, including its annual scholastic competitions and Holiday Gift Project, support of institutions like hospitals and orphanages, disaster relief and so much more throughout its 25-year history. Of course, none of this would be possible without the event sponsors: Port Miami, Bacardi, ExcursionInsurance.com, FaceEx, Park West Galleries, Port Canaveral, Port Everglades, Port St. Maarten, Puerto Rico Tourism Company, Starboard Cruise Services, Saint Lucia Tourism Authority, UBM and United States Virgin Islands. Bon voyage!
Michele M. Paige
Chairman, Carnival Corporation
Florida-Caribbean Cruise Association
One steady goal. An ocean of opportunities. The Florida-Caribbean Cruise Association (FCCA) is pleased to announce our newest partnership. ExcursionInsurance.com has been appointed the new administrator of the FCCA Global Tour Operator Insurance Program. As the leading tour operator insurance brokerage and risk management provider, ExcursionInsurance.com shares our vision, our values and our passion for the cruise industry. Working together, we can enhance the destination experienceâ&#x20AC;&#x201D;and broaden horizons for all of our members.
To learn more about how this partnership can benefit you, visit booths #979 and #1171 at the upcoming Seatrade Cruise Global. Hellen Mena Senior Vice President O: 305.728.4788 M: 305.877.7809 firstname.lastname@example.org
Ken Furlow Global Development Officer M: 786.351.3408 email@example.com
PROUD TO BE RECOGNIZED BY DFNI-FRONTIER AMERICAS AWARDS FOR TRAVEL-RETAIL EXCELLENCE Travel Retailer of the Year • Cruise Retailer of the Year • New Shop Opening of the Year •
Bringing the world’s most renowned brands to the industry’s most anticipated cruise ships, including these exciting launches: • • • • •
Celebrity Edge Costa Smeralda Costa Venezia Norwegian Encore Royal Caribbean’s Spectrum of the Seas
A n LV M H COMPANY | Mo ë t H e n n e ssy L ouis Vuit t on
S TAR B OAR D C R U I S E . C OM
YOUR PASSENGERS’ U.S. VIRGIN ISLANDS STORY STARTS HERE Shopping, beautiful beaches and attractions are waiting to be discovered by your passengers once they arrive. You’ll be able to enjoy our accommodations designed to meet your and your vessel’s needs. For more information on the ports of the U.S. Virgin Islands, visit www.viport.com and www.wico-vi.com.
FREDERIKSTED, ST. CROIX
WEST INDIAN COMPANY, ST. THOMAS
GALLOWS BAY DOCK , ST. CROIX
CROWN BAY, ST. THOMAS
# U S V I St i l l Nice visitUSVI.com
©2018 U.S. Virgin Islands Department of Tourism
The FCCA Foundation The FCCA Foundation provides a tangible mechanism for the cruise industry to fund a range of humanitarian causes throughout the FCCA’s Caribbean and Latin American partner destinations. Founded in 1995, the Foundation has impacted thousands of citizens by providing supplies, countless hours and aid to causes throughout the regions. In addition to assisting deserving institutions like charities and hospitals and helping after crises like natural disasters, the Foundation executes annual projects, including: •
Holiday Gift Project – The FCCA reaches out to many Caribbean and Latin American destinations by providing holiday gifts, festivities and cheer to children in foster homes and institutions that would likely receive nothing otherwise. The presents are delivered to partner destinations on Member Lines’ vessels, and the crew and FCCA associates then distribute the gifts at parties. In 2018, it benefitted nearly 6,400 children throughout 32 destinations.
• Children’s Essay and Poster Competitions – The FCCA orchestrates these two competitions to promote education and also let FCCA destination partners’ youth think about the cruise industry’s synergy with their destination and citizens, while also prompting practical problem solving. There are two divisions—junior (12 years and under) and senior (13-16)—that each receive 1st-3rd-place prizes of 3,000, 1,500 and 1,000, respectively, for themselves and their schools, along with a $200 award for every finalist submitted by the participating destinations. The first place recipients also receive functions in their honor. Additionally, the Foundation works with destinations to ascertain and meet their needs as they become applicable. Past examples include: • Donated hurricane relief supplies in Dominica, Puerto Rico and the U.S. Virgin Islands. • Donated incubators and air conditioners for schools, hospitals and orphanages in Colombia. • Donated air conditioners, along with stoves and laundry machines for vocation training, to an at-risk youth center in Panama. • Donated computers to schools in Guatemala. • Donated school supplies to Jamaica and St. Lucia. • Donated wood to fix homes in Belize. • Donated paint for beautification projects in Belize, Costa Rica and Jamaica. • Provided cots, water and canned goods via Member Line vessels for disaster relief. • Cleaned streets as part of hurricane relief in Cozumel, Mexico.
• • •
Orchestrated specialized holiday projects in Cozumel to provide 1,000 bicycles over a two-year span, which afforded transportation to underprivileged children. Funded schools and colleges in various destinations. Established a tourism school in St. Lucia.
Foundation Events (proceeds fully fund the Foundation, with no costs from FCCA Member Lines): • FCCA Foundation Dinner Extravaganza – Created the same year as the Foundation, the event gathers cruise executives and industry stakeholders in a comfortable setting to establish new relationships or enhance existing ones. It features a cocktail reception, and dinner with a selected table host—each a Member Line executive, president and/or CEO. • FCCA Online Auction – Taking place every October and open to anyone with a valid e-mail address, this auction features cruises vacation packages all graciously donated by FCCA Member Lines and partners throughout the Caribbean and Latin America.
VENTURE BEYOND THE ORDINARY.
The very moment your guests disembark onto Caymanâ&#x20AC;&#x2122;s shore, theyâ&#x20AC;&#x2122;ll be greeted not only with the breathtaking sight of our stunning shades of blue, but with the warmth and hospitality of Caymanian culture. From award-winning restaurants to local historic sites and incredible shopping, the Cayman Islands promise so much more than a luxury island retreat.
Why Do the World’s Largest Cruise Ships Choose One of the Caribbean’s Smallest Islands? Close to other islands. Far from ordinary Cruise lines prefer St. Kitts because it’s close to other island destinations and provides passengers with easy access to an unforgettable day of authentic experiences. Our two berths (1,100 ft long with minimum depth of 28 ft) are just steps from the historic capital of Basseterre and within easy range of thrilling half-day adventures further afield. Please contact us for a confidential review of your requirements. P.O. Box 132 • Pelican Mall • Basseterre, St. Kitts (869) 465-4040 Explore www.StKittsTourism.kn /StKittsTourism
Executives in Attendance AIDAâ&#x20AC;&#x2C6;Cruises Sandra Neffgen, Head of Shore Excursion Program Frank Boensch, Director, Shore Excursions Azamara Club Cruises Michael Bush, Manager, Destination Experience Carnival Corporation & plc Arnold Donald, President & CEO Giora Israel, Sr. Vice President, Global Ports & Destination Development Julia Brown, Chief Procurement Officer Karl Sestak, Chief of Staff David Candib, Vice President, Development & Operations Marie McKenzie , Vice President, Global Ports & Caribbean Government Relations Javonte Anyabwele, Vice President, Global Strategic Sourcing Carnival Cruise Line Michael Turek, Vice President, Carnival Adventures Renata Ribeiro, Sr. Vice President, Guest Commerce Ugo Savino, Director, Deployment & Itinerary Planning Captain Salvatore Rassello, Nautical Planning Director Elena Trajkovska, Product Manager, Shore Excursions Priscilla Molina, Sr. Manager, Product Development & Marketing Henrique Costa, Director, Commercial Strategy & Business Development Hein Erasmus, Sr. Manager, Product Development & Marketing Lila Ferenci, Product Manager - Tour Operations Nasim Ghannadian, Product Manager - Tour Operations Erika Tache, Sr. Director, Product Development, Shore Excursions Carlos Estrada, Director, Home Port Operations Carnival UK Group Steven Young, Vice President, Port & Shore Operations James Gardiner, Port Services Planning & Development Manager Carnival Maritime GmbH Remco Buis, SVP, Port Operations & Development Karin Plettner, Director, Port Operations & Experience.Â Celebrity Cruises Lisa Lutoff-Perlo, President & CEO
Costa Cruise Lines Ruben Perez, General Manager, North America Disney Cruise Line Bert Swets, Sr. Vice President, Global Maritime & Engineering Operations Russell Daya, Executive Director, Marine & Port Operations & Port Developments & Itinerary Planning Jim Ury, Vice President, Entertainment & Port Adventures Ralph Dahlgren, Manager Port Operations & Development Dawn DeMague, Administrative Assistant David Williams, Security Manager, Port Operations Michelle Moraga, Adventures Manager Jaco Gouws, Sr. Manager, Port Adventures Debbie Kimerer, Assistant Port Adventures Manager Harold Quesada, Manager, Deployment Planning & Strategy Holland America Group Paul Goodwin, Executive Vice President, Onboard Revenue, Port and Shore Operations Robert Morgenstern, Sr. Vice President, Shore Excursions and Port Operations Matthew Sams, Vice President, Caribbean Relations & Private Islands Chris Martin, Director, Port Operations Donna Silvera-Barnett, Manager, Port Operations Ellen Lynch, Sr. Director, Shore Excursions Elena Vlad, Director, Shore Excursion Product Development & Operations Lisa Banner, Manager, Shore Excursions Holland America Line Orlando Ashford, President Simon Douwes, Sr. Director, Deployment & Itinerary Planning MSC Cruises Pierfranceso Vago, Executive Chairman Gianluca Suprani, Head of Global Port Development & Shore Activities Luca Biondolilo , Chief Communications Officer MSC Cruises (USA) Inc. Richard Sasso, Chairman Roberto Fusaro, President Albino Di Lorenzo, Vice President, Cruise Operations Valentina Pietropaolo, Product Shore Excursion Manager
#CRUISETODR Catedral Primada de AmĂŠrica Santo Domingo
Embark in journey of exploration. Delight your senses. Expand your mind. Let the beauty enchant your soul. Discover Puerto Rico. CASTILLO SAN FELIPE DEL MORRO Old San Juan, Puerto Rico
Executives in Attendance Norwegian Cruise Line Andrew Stuart, President & CEO Norwegian Cruise Line Holdings Howard Sherman, Executive Vice President, Onboard Revenue & Destination Services Jose Negron, Vice President, Strategic Port Development David West Louis Ruiz, Sr. Director, Port Operations Capt. Luigi Razeto, Sr. Vice President, Marine Operations Elizabeth Tauben, Sr. Manager, Port Guest Services and Clearance Maria Pedraza, Hotel Operations Analyst Michelle Solorzano, Sr. Director, F & B Supply Chain Management Thomas Kane, Sr. Manager, Marine Safety Melissa Barboza, IT Project Manager Stephanie Salazar, Port Guest Services Specialist Morgan McCall, Manager, Regulatory Compliance & Sustainability James S. Mitchell, Vice President, Marine Health – Safety – Environment – Medical Colin Gant, Vice President, Vessel Refurbishment Karl Muhlberge, Vice President, Shipboard Hotel Operations Klaus Lugmaier , Regional Vice President Fleet Hotel Operations Ricardo Ceballos Sr., Director, Shipboard Security, Marine Operations Nico Oudshoorn, Director Technical Operations, Superintendent Sonia Posada, Marine Operations Executive Assistant Boris Ruskovsk, Sr. Director, Vessel Refurbishment Arturo Guerrero, Vice President, Hotel Operations & New Build Delivery Edouard Petitson, Port Captain Eric J. Wolf, Sr. Manager, Recycling and Waste Managment Joakim Soergel, HSE Officer Jessica Laria, Manager Compliance & Management Systems Cecilia Ortiz, Sr. Entertainment Specialist Sebastian Santandre, Manager Marine Safety Sarah Brown, Director, Environmental Operations Jonathan Gardner, Manager Port Operations Daren Mitchell, Public Health Senior Manager Jennifer Marmanillo, Director, Itinerary Planning Royal Caribbean Cruises Ltd. Adam Goldstein, Vice Chairman Russell Benford, Vice President, Government Relations, Americas Mike Jones, Sr. Vice President, Supply Chain
Penny Zeilman, Account Manager, Global Tour Operations Megan Shaw, Account Manager, Global Tour Operations Christopher Allen, Vice President, Deployment & Itinerary Planning Miguel Reyna, Associate VP, Commercial Development Thomas J. Oâ&#x20AC;&#x2122;Sullivan, Director, Compliance, Global Tour Operations Adam Sharp, Strategic Projects Manager Melissa De La Cruz, Account Manager, Global Tour Operations Roberta Jacoby, Managing Director, Global Tour Operations Vina Jumpp, Director, Procurement Food & Beverage - North America, Export USA Clarissa Kallander, Manager, Procurement, Food & Beverage Andre Pousada , Associate Vice President, Government Relations Kevin Milota, Vice President, Corporate, Revenue, Capital & Deployment Planning Chris Alias, Director, Competitive Intelligence Jorge Delgado, Vice President, Business Development Jon Jaffe, Associate Vice President, Senior Legal Counsel Andrew Mott Jr., Manager, Internal SSQE Audits Piet (Barend) Van Os, Director Maritime Investigations & Compliance Georgina Celdran, Sr. Manager SQM & Auditing Program Robert Pennella, Sr. ManagerÂ Kelly Ring, Sr. Manager Scott Anderson, Director, Fleet Modernization Silversea Cruises Adria Bono, Director, Shore Excursions Daniela Sordi, Shore Excursions Area Coordinator Arnaldo Zanonato, Director, Regional Experiences Development Tom Brady, Vice President, Hotel Operations TUI Cruises Tine Olemann, Director, Destination Management & Operations Janina Graf, Contracting Manager Sebastian Rosenberg, Port Operations Manager Virgin Voyages Tom McAlpin, President & CEO Diana Block, Vice President, Revenue, Itinerary & Destination Juan Trescastro, Sr. Director, Itineraries, Destinations, Government Relations & Shore Excursions Alain Ferzli, Vice President, Finance, Accounting & Supply Chain Jessica Frank, Sr. Recruiter Daniel Schneider, Sr. Manager, Finance
CRUISE THE BVI FROM COAST TO COVE. Uncover the true spirit of the BVI while enjoying the best-kept secret in the Caribbean. Disembark at Tortola Pier Park, where unique local craft shops and authentic restaurants neighbor international brands and lively entertainment. Spend your day on land, where endless possibility is just a beach away, or out at sea with the wind in your sails.
BVITOURISM.COM | 1-800-835-8530 Tortola | Virgin Gorda | Jost Van Dyke | Anegada | Cooper Island | Guana Island Little Thatch | Necker Island | Norman Island | Peter Island | Saba Rock | Scrub Island
Event Contributors Featured Event Sponsor PortMiami Table Sponsors ExcursionInsurance.com
Park West Gallery
Port St. Maarten Group of Companies
Puerto Rico Tourism Company
Saint Lucia Tourism Authority
Starboard Cruise Services Inc.
UBM (Seatrade Cruise Global)
U.S. Virgin Islands Department of Tourism Participating Sponsors Bacardi
The French Caribbean Port of Call
Balata gardens, Schœlcher
This Caribbean island boasts modern cruise terminals only a stone’s throw from safe and vibrant urban centers, local gourmet cuisine, unspoiled nature, and exciting excursions for everyone. A warm Creole welcome awaits you in Martinique!
Habitation Clément, Le François
A colorful parade during Carnival
Visit us today
Pointe Simon Terminal, Fort-de-France
For fly-in convenience, culture, non-stop entertainment, or simply relaxing in the warm Southern California sunshine, nothing beats a cruise vacation out of the Port of Los Angeles. Our world-renowned home-ported cruise lines offer exceptional accommodations and itineraries to suit any passenger preference. And when your clients are back on land, there’s no limit to the fun they can have in greater LA – one of the world’s most popular vacation destinations. So book them on a one-of-a-kind experience that they’ll truly love. Follow us on
For more information, visit www.portoflosangeles.org or www.lawaterfront.org
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