Royal Caribbean Cruises, Ltd. Michael Ronan ~ Vice President Government Relations, Caribbean, Latin America & Asia In January of 2007, Michael Ronan was promoted to Vice President of Government Relations for the Caribbean, Latin America & Asia regions. This advance gives Ronan the opportunity to have an even greater impact on governmental and community relationships for Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises. From 1989 to 2007, Ronan occupied various positions that oversaw the company’s destination programming, development , operations and government relations in all of its destinations. Ronan joined Royal Caribbean International in 1989 as Director of Port Planning, a newly created department within the company’s Hotel Operations department. His responsibilities included shore excursions, port agent selection, the berthing of ships worldwide and industry associations. Prior to joining Royal Caribbean, Ronan worked for Norwegian Cruise Line as Director of Cruise Programs. He also spent more than 12 years as an owner and manager of two tour and excursion companies that serviced major cruise lines visiting the Dominican Republic. He served in the Peace Corps in the Dominican Republic. Today, Ronan represents Royal Caribbean Cruises Ltd. in the Florida-Caribbean Cruise Association as ViceChairman of the organization’s Operations Committee. He also is on the board of the Caribbean Tourism Organization, the US Mexico Chamber of Commerce and the Board of Trustees of the Pan American Development Foundation (PADF).
Doug Santoni ~ Sr. Vice President, Strategic Planning and Continuous Improvement Doug Santoni is the Senior Vice President of Strategic Planning and Continuous Improvement for Royal Caribbean Cruises Ltd., a global cruise vacation company that operates Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises and CDF Croisieres de France. The company owns a combined total of 40 ships and has one under construction and two under agreement. Doug joined Royal Caribbean in 1997 and now leads the organizations responsible for the company's strategic planning efforts, deployment and itinerary planning, and continuous improvement. In his prior role at RCL, he had overseen the company's revenue management organization, as well as air/sea. When he joined RCL, Doug served as RCL’s Director of Business Solutions, an internal consulting role focused on operational and cost efficiencies in several areas of the company. Prior to Royal Caribbean, Doug held management positions with American Airlines in Dallas and in Los Angeles, and with Electronic Data Systems (EDS). At American Airlines, he held roles in corporate Operations Research, domestic and international pricing and yield management, and Sales. At EDS, he worked in a consulting capacity supporting customers in the Travel and Transportation. Doug holds an undergraduate degree in Operations Research and two Master's degrees from Cornell University in Ithaca, New York.
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CRUISE INDUSTRY PROFILES • 2012