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Where the best cruise ships launch and the greatest getaways begin. Just outside Port Everglades, another getaway awaits, featuring dining, shopping, beaches and fun. Upgrade every cruise with a stay in Greater Fort Lauderdale.
Fort Lauderdale â€˘ Hollywood â€˘ Dania Beach
Call Alan Hill at 800-421-0188, 954-523-3404 or visit www.porteverglades.net
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THERE’S A REASON IT’S CALLED THE CRUISE CAPITAL OF THE WORLD. IT IS.
Modern cruising was invented at PortMiami. Today, we are the global headquarters for the world’s largest cruise lines and proud to be the home port of the world’s most exciting and modern cruise ships. For itineraries to the Bahamas, the Caribbean, Mexico, and beyond, PortMiami will always be the Cruise Capital of the World! For more information, please visit www.miamidade.gov/portofmiami.
Proud Sponsor of the 18th Annual FCCA Gala Dinner Extravaganza P
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Welcome Message We are pleased and excited to welcome you to the 18th annual Gala Dinner Extravaganza. Hopefully, you have already begun establishing relationships or reacquainting yourself with some of the industry’s most prominent decision makers. As you have surely noticed, tonight’s audience is chocked full of our Member Lines’ CEOs, presidents and cruise executives, and one of them will be your table host! Of course, all of them are here to help you to forge or foster worthwhile business relationships with; learn about the inner-workings or latest trends of the industry; collaborate to cultivate ideas; or just get your foot in the door. However, the lines’ professionals are not the only people in attendance here to learn from and network with; everyone present tonight has some involvement in and knowledge of the cruise industry. All ends of the spectrum are represented tonight, and their wealth of expertise and experience is part of the reason why these events are so successful. We hope that you actualize this crucial potential, and we thank you for your participation in this event. It is through your input that our events become fruitful and productive, and this success goes directly to the FCCA Foundation, as all proceeds from this event will fund the FCCA Foundation’s efforts to support those in need throughout the Caribbean and Latin America. Of course, none of this would be possible without our generous sponsors—Port Everglades and PortMiami—and our utmost gratitude goes to them. Fortunately, their magnanimity has allowed for much more to look forward to. So please prepare yourself for a delightful evening full of festivities, networking opportunities and chances to learn about the industry and promote your product or destination.
Michele M. Paige
FCCA Chairman; CEO, Norwegian Cruise Line
President Florida-Caribbean Cruise Association
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Stress? Stress? There’s There’s a cruise cruise for for that. that. Call Call in in at at Santo Santo Domingo, Domingo, Samaná Samaná or or La La Romana. Romana. DOMINICAN DOMINICAN REPUBLIC. REPUBLIC. CLOSER CLOSER THAN THAN YOU YOU THINK. THINK.
GoDominicanRepublic.com GoDominicanR ominicanRe epublic.com
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CROW N BA Y ST. TH O M AS
W ES T IN DI AN
CO MPAN Y ST. TH OM AS
FR ED ER IKST ST. CROI X
Y DO CK GA LLOWS BA ST. CROI X
A GREAT CRUISE STARTS WITH A GREAT PORT. OR FOUR. Head toward a cruise destination both you and your passengers will appreciate. The four ports of the U.S. Virgin Islands offer well-established cruise destinations with newly renovated and fully appointed facilities. Additionally, St. Croix offers highly efficient bunkering services. Plus, our white sand beaches, turquoise waters and picturesque towns offer all the island experiences your passengers are looking for. For more information on the ports of the U.S. Virgin Islands, visit www.viport.com and www.wico-vi.com.
800.372.USVI ÂŠ2012 United States Virgin Islands Department of Tourism.
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Program 6:30 p.m.
Cocktail Reception & Silent Art Auction
Introductions Michele M. Paige, President, FCCA and Kevin Sheehan, CEO, Norwegian Cruise Line and FCCA Chairman Welcome remarks and plaque presentation • Port Everglades, Steve Cernak, Chief Executive/Port Director • PortMiami, Bill Johnson, Port Director
Dinner 9:15 p.m.
Sponsor Recognition Art Sponsor • Park West Gallery, Albert Scaglione Platinum Table Sponsors • Instituto Guatemalteco De Turismo • Park West Gallery • New York City Economic Development Corporation
Entertainment & Dancing Music by DJ Irie, the official DJ of Carnival Cruise Lines
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Menu Bread & Butter Service - Rustic Rolls with Crinkle Butter Chopped Salad Spring Greens, Shaved Fennel Pimenton Potato Chips Orange Giggle Roasted Tomato Vinaigrette Strip & Dip Charred Sirloin Steak Winter Park Dairy Black & Blue Cheese And Seared Salmon Noissette Meuniere Butter Accompanied by Beech Mushrooms, Pearl Onions Potato-Parsnip Mash-Up Dessert Passion Fruit Caviar Molasol Fruit 'Roe', Buckwheat Blinis, Vanilla Cream Fraiche, Chopped Mango and Spearmint
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Port Everglades Home port advantage. Bring it on. Weâ€™re ready. The sky is hardly the limit when it comes to innovation. And no matter how inventive the idea may seem now, Port Everglades is ready. Since welcoming its first cruise ship in 1931, Port Everglades in Greater Fort
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Lauderdale, Florida, has grown to become one of the busiest cruise ports in the world with 12 cruise lines, 45 cruise ships, more than 2,000 different cruises, and over 3.6 million passengers expected this year. Our goal is simple: to be the best at what we do. So we’re constantly investing in improvements to meet the growing needs of the cruise industry and their guests. We provide modern, spacious and comfortable cruise terminals, and a dedicated customer service staff to work directly with cruise lines. After all, cruise vacationers eagerly await their cruise, so we see it as our job to make sure that any time spent in Port Everglades only enhances that experience. The world’s top cruise lines have discovered the many advantages of homeporting at Port Everglades. • A deep harbor • Direct highway access • Multiple port entrances • In the heart of a popular tourist destination • Our proximity to Fort Lauderdale-Hollywood International Airport and its low-cost carriers We asked our cruise guests to “bring it on.” As a result, our guests now enjoy new easy-to-read directional signs, wider roadways, faster taxi and limo service, more on-site parking, an interactive website, a cell phone waiting area for those picking up returning cruise guests, and cruise terminals that are being updated with the latest conveniences. No wonder we’ve been recognized by major cruise magazines as one of the most convenient, friendly and efficient ports for discerning travelers. Just as exciting is the emergence of Greater Fort Lauderdale as a luxurious destination for pre- or post-cruise vacations. Cruise passengers sailing out of Port Everglades can now book a hotel room and plan their pre- and post-cruise vacation directly at www.porteverglades.net.
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PortMiami: Cruise Capital of the World At PortMiami, we believe the port you set sail from should be just as enticing as the destinations on your cruise itinerary. From the dramatic skyline of downtown Miami to the crystal waters of Biscayne Bay, PortMiami delivers a tropical vacation like no other port in the world. The modern-day cruise industry began at PortMiami more than four decades ago,
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and, since that time, Miami has continued to build upon its reputation as Cruise Capital of the World. We are proud to be the homeport to the world’s most distinguished lines - Azamara Club Cruises, Carnival Cruise Lines, Celebrity Cruises, Costa Cruises, Crystal Cruises, Disney Cruise Line, Norwegian Cruises, Oceania Cruises, MSC Cruises (arriving 2013), Regent Seven Seas Cruises, and Royal Caribbean International. PortMiami welcomed more than 4 million passengers last year, the fourth year in a row the Port topped the four million mark. No other port in the world matches this traffic. PortMiami is anticipating another exceptionally strong cruise season in 2012 as Miami will welcome two new cruise brands and three new build vessels. Of the four new build cruise ships entering the U.S. market in 2012, Miami will homeport three of them. Miami’s passenger facilities are first-class, from well-groomed outdoor landscaping to gleaming floors and lounges inside. Besides offering the best homeport anywhere, Miami-Dade County affords an ideal opportunity for our cruise passengers to extend their warm-weather vacations with land stays in the greater Miami area’s tropical tourist mecca, which offers a wide array of multicultural attractions, superb accommodations, world-class dining, endless shopping and fun-filled beaches, not to mention a great variety of cultural and sporting opportunities. PortMiami, set in one of the most beautiful locales in the world, has an unwavering commitment to the cruise industry. To continue its position as a world-class facility, PortMiami is continuously preparing for the next generation of cruise vessels. In the next few years, the Port is investing more than $30 million in renovations to enhance its cruise facilities keeping excellent customer service as a top priority. Also, on the drawing board are plans for the world’s largest multi-terminal facility which can potentially serve several cruise vessels simultaneously. A cruise starts the minute a passenger steps foot aboard a ship. However, at PortMiami…the vacation begins the minute you cross our bridge…the dramatic Miami skyline…our crystal waters and tropical island… and the glittering lights of South Beach. Cruising from Miami adds yet another enticing port to your itinerary. Cruising and Miami will always be synonymous.
D D B Travel & Tourism T07014 RCS C 443 247 168 Photos : Denys
Vinson - Corbis
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Basse-Terre, Grande-Terre, La Désirade, Les Saintes, Marie-Galante
the 5 sides of paradise Guadeloupe Islands Tourist Board (European Office) 23/25, rue du Champ de l’Alouette - 75013 Paris Tél. : +33 (0)1 40 62 99 07 - Fax : +33 (0)1 40 62 99 08 E-mail : firstname.lastname@example.org
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Holiday Gift Project
FCCA Foundation’s Holiday Gift Project Brings Gifts, Smiles and Holiday Cheer to Deserving Children In the Caribbean and Latin America, the holiday season is not heralded by a white cloud of fresh snowfall. While carolers begin to notice that “it’s beginning to look a lot like Christmas,” citizens and tourists are still basking in the sun and splashing in the seas. Since the climate is hardly inhabitable for reindeer, the FCCA, Member Lines and destinations have come together for the past 16 years to assist Santa in providing gifts to deserving, underprivileged children in the Caribbean and Latin America through the FCCA Foundation’s Holiday Gift Project. Last December again displayed the importance of this project, as over 6,500 children who would not have had any presents under their Christmas trees (or even a Christmas tree, for that matter) in 32 destinations throughout the Caribbean and Latin America were able to share in the yuletide festivities and joy because of this event put together by the FCCA Foundation, FCCA Member Lines and the efforts of many throughout the destinations and onboard the participating vessels.
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Mark L. Pells, hotel manager, ms Noordam, Holland America Line, highlights some of the activities that took place during their celebration, along with the impact that it had on both the children and participants: “The day was a success from start to finish. We had several hundred officers and crew donate their time to make this happen. All of the schools were met with big cheers on the pier, promptly stickered and brought onboard to a great feast in our Vista Dining Room, where they were treated with all sorts of tasty foods, sweets and attention from everyone. Each child had a balloon tied to their wrist, which made the whole event festive. After lunch, they were escorted to the Vista Lounge in a procession through the ship and all of our holiday decorations, where 100’s of guests were already waiting for them. Our guests stood and cheered as the children entered and donated money for the FCCA’s future endeavors, expressing their appreciation for the work that the FCCA does. Our entertainers put on a big show for them. All total with the children, almost 800 people were in the audience! A surprise visit form the Prime Minister of Curacao was a big hit, followed by a special song and dance from our holiday elves. But the biggest applause was reserved for the fat, jolly man himself - Santa Claus! But when we thought the excitement could not get any better, it went through the roof when the multiple tables piled high with gifts were brought out and given to the children. We finished the event by keeping the kids on stage, one last touching song by our cast and some tearful goodbyes as we brought the kids back to their waiting buses, while the passengers lined the upper decks cheering and waving.” Indeed, the excitement is palpable and electric; it is easy to understand how the passengers can be charged by seeing the children light up with their smiles upon receipt of presents they would not have gotten otherwise, as the children are selected from orphanages and other deserving institutions. Margaret Jones of the Jamaica Tourist Board shares a story that shows some of this enthusiasm and appreciation that the children exhibit while also touching on some of the individualized festivities that the children and participants experience in the different destinations: “We are very elated that the port of Falmouth was included in the FCCA’s gift-giving project, and we look forward to next year when we’ll do this all over again! Thanks to the entire team from the Oasis of the Seas! Santa...who was ‘right at home’ with the children handed out the toys. One little girl was so overcome with
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FCCA Holida happiness that she insisted that Santa accept her gift to him...a Jamaican fifty-dollar bill! It was a beautiful experience; the crew was right at home with the children as we sang and danced to a local mento band. Of course we had the stilt walkers entertaining as we all taught the crew how to dance Reggae! On behalf of the Ministry of Tourism and the Jamaica Tourist Board, I wish to express our gratitude for all your efforts over the years, and in particular with our newest addition in Falmouth.” This rapture experienced by the children is why all those who assist with this project are so impassioned and excited to do so every year. It is why Katherine Quiestas, group service coordinator access officer, Norwegian Dawn, Norwegian Cruise Line, tells, “It was an honor to be part of the event. My team was very thankful as well that they were able to experience this and it was really a heartwarming experience for each and every one of us.” Martha Rolle, Bahamas Ministry of Tourism, also displays this fervor for the project’s cause and effects and her willingness to assist: “We realize that the community looks forward to this gift giving. This is the most joyous time of the year, and giving and sharing is what kids look forward to, and we look forward to assisting to give that joy.” It would be difficult to not share the joy of the children as they received gifts while knowing that they would not have had this privilege without this project. It is too easy for some of us to take a “normal” Christmas for granted, but these children and participants truly enjoyed and appreciated every moment and will cherish their gifts and memories for time to come. This is exactly why the FCCA Foundation exists—to improve the lives of those less fortunate throughout the Caribbean and Latin America, primarily for children’s causes. Every smile is a reminder of this mandate and is more than worth the millions provided for causes and projects like these over the Foundation’s 18-year existence.
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day Gift Project
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The FCCA Foundation Improving the Lives of Citizens in the Caribbean & Latin America
Foundation History The FCCA Foundation is a charity that is dedicated to helping the people of the Caribbean and Latin America. The Foundation answers the needs presented by the destinations for the betterment of the people of these region. Participation in events such as the Holiday Gift Project, Food Programs, Caribbean Special Olympics, and Hurricane Relief Projects have helped improve the lives of the people in the destinations over the last 18 years, with the FCCA Foundation raising and donating millions of dollars. In 2011, the Holiday Gift Project brought an onslaught of joy and gifts to over 6,500 underprivileged children throughout 32 destinations. Events such as the FCCAâ€™s annual online auction facilitates most of the funding for projects to take place through the monies gained. The FCCA online auction offered a variety of cruise and land-based vacations donated from our Member Lines, private and public sector partners. The FCCA Foundation is possible because of the dedication of all involved. We are all yearning for a common goal, and weâ€™re coming continually closer.
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The Port of Houston Authority’s
BAYPORT CRUISE TERMINAL
simply the best culture, ambience
Cruise ship passengers will find the terminal is excep exceptional ptional at providing an EF F I C I ENT and S T RE RES S S -F REE embarkation process.
HOUSTON – W WHERE HERE YOUR JOURNEY BEGINS.
For F or iinformation nformation contact contac t Ricky W.. K Kunz R icky W unz Vice V ice President President Origination Origination 713-670-2400 7 13 - 670 -2400 www.portofhouston.com w w w.por tofhouston.com
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Executives in Attendance Carnival Corporation Giora Israel, Sr. Vice President, Port & Destination Development Carnival Cruise Lines Gustavo Antorcha, Sr. Vice President, Guest Commerce Robert Blythman, Director, Tour Operations Gerald Cahill, President & CEO Amilcar Cascais, Vice President, Tour Operations Carlos Torres de Navarra, Vice President, Commercial Port Operations Terry Thornton, Sr. Vice President, Market Planning Disney Cruise Line Russell Daya, Director, Marine & Port Security Larry Stauffer, Manager, Port Adventures Holland America Line and Seabourn Paul Goodwin, Executive Vice President, Onboard Revenue, Port Operations & Port Planning Dan Grausz, Executive Vice President, Fleet Operations Stein Kruse, President & CEO Chris Martin, Director, Port Operations Matthew Sams, Vice President, Caribbean Relations Bill Sharp, Vice President, Port Operations & Fleet Security Mike Bush, Manager of Shore Excursions - Caribbean Ellen Lynch, Director, Shore Excursions MSC Cruises (USA) Inc. Richard Sasso, President & CEO Norwegian Cruise Line Ross Henderson, Vice President, Onboard Revenue Jennifer Marmanillo, Manager, Itinerary Planning Michelle Moraga, Product Development Manager, Caribbean Shore Excursions Colin Murphy, Vice President, Destination & Strategic Development Steve Reister, Vice President, Revenue Management Joanne Salzedo, Director, Shore Excursion Product Development Kevin Sheehan, CEO Capt. Svein Sleipnes, Sr. Vice President, Marine Operation/CSO
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Executives in Attendance Princess Cruises Lisa Jensen, Manager, Caribbean & Atlantic Shore Operations Stephen Nielsen, Vice President, Caribbean & Atlantic Shore Operations Royal Caribbean Cruises, Ltd. Richard Fain, Chairman & CEO Royal Caribbean International & Celebrity Cruises Chris Allen, Associate Vice President, Global Deployment and Itinerary Planning Federico Gonzalez, Director, Government & Community Relations, Latin America & the Caribbean Andy Horton, Account Manager, Shore Excursions, Baja, Mexican Riviera, Caribbean John Tercek, Vice President, Commercial and New Business Development Paul Loughrin, Account Manager, Shore Excursions, Western Caribbean Michael Ronan, Vice President, Government & Community Relations, Caribbean, Latin America & Asia Doug Santoni, Sr. Vice President, Strategic Planning and Continuous Improvement
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PAINLESS BERTHS (minus the epidural)
With wider aprons, less congestion and waiting, NYCruise Terminals are hassle-free. Itâ€™s smooth sailing from here. www.nycruise.com
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Gala Contributors Event Sponsors Port Everglades PortMiami
Platinum Sponsors â€“ ($10,000 Table) Instituto Guatemalteco De Turismo Park West Gallery New York City Economic Development Corporation
Gold Sponsor The Ministry of Tourism of the Dominican Republic
Official Art Sponsor Park West Gallery
Participating Sponsors Bacardi Dauerflora USA Inc. Emilio Robba Original Impressions
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FCCA Member Lines AIDA Cruises Azamara Club Cruises Carnival Cruise Lines Celebrity Cruises Costa Cruise Lines Cunard Line Disney Cruise Line Holland America Line MSC Cruises (USA) Inc. Norwegian Cruise Line P&O Cruises Princess Cruises Royal Caribbean International Seabourn
Florida-Caribbean Cruise Association (FCCA) 11200 Pines Blvd., Suite 201 • Pembroke Pines, FL 33026 Tel: (954) 441-8881 • Fax: (954) 441-3171 E-mail: email@example.com • Website: www.f-cca.com
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2012 FCCA Gala Program