Certifying the Best Home Service Companies Since 1997
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The Best Pick® certification has represented excellence in service for 28 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.
www.bestpickreports.com
To establish the recommendations in each Best Pick Reports® publication, we calculate a star rating based on the past three years of a company’s customer reviews. We use our own survey platform, work with our sister research company GuildQuality to survey a company’s previous customers and, if needed, analyze Google reviews. We also evaluate a company’s credit history and financial standing. Only the companies that meet our qualification standards are invited to participate in the Best Pick program.
RESEARCH
We rely on online reviews, independent surveys, and company financial data to identify top local companies in dozens of home service categories.
Inclusion is by invitation alone and is extended only if the company has met our qualification standards.
At least 80% of responses via our in-house customer surveying must be positive. We also look for 25+ Google reviews and a 4.0+ rating.
We publish Certified Best Pick® companies semi-annually. Companies pay a fee for research and publication distribution.
We verify that companies carry all state-required licenses and insurance.
Companies are backed by the Best Pick Guarantee, giving homeowners security and confidence when hiring.
Getting referrals from your neighbors is a traditional method of identifying a company you feel you can trust, but a limited number of referrals does not always tell the whole story. This is why we take word of mouth to the next level by analyzing independent customer surveys and online reviews.
By proactively seeking homeowner feedback, we make sure that the reviews we use to rate companies are not from a biased, vocal minority, as is commonly the case with other review guides. Companies also cannot buy a good rating; the only way they can obtain the Certified Best Pick® designation is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.
This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:
Features a short list of top local companies and their accurate ratings
Stands behind recommendations with a service guarantee
Rates companies based on customer feedback
Communicates with insurance agencies to verify coverage annually
Relies on a dedicated team for qualification monitoring
Proactively publishes reviews
Directly confirms trade licenses every year with state authorities
Prints all state-required trade license numbers for each company
Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you to
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4th year as a Best Pick Air Conditioning & Heating Educational Content COMMON HVAC SERVICES
• Air conditioning and heating services
• Equipment repair and replacement
• System troubleshooting
• Maintenance agreements
• Refrigerant recharging or refilling
• HVAC system and equipment installation
• Thermostat installation, replacement, and troubleshooting
• Humidifier and dehumidifier installation
• Regular preventive maintenance is key to ensuring that your system doesn’t fail when you need it most. Ask if the company offers maintenance plans or membership programs. Maintenance plans typically include two maintenance appointments per year in addition to discounts and perks.
• The right HVAC system size is key to efficiently cooling and heating your home. If the system is too small, it will struggle on really hot or cold days. If the system is too large, it will cycle on and off frequently, which reduces its efficiency.
• Your service provider may offer labor warranties, and your equipment should carry a manufacturers’ warranty. Ask your HVAC company if they honor manufacturer warranties or whether you will need to contact the manufacturer directly in the event of a problem. Get all warranty information in writing.
• HVAC ductwork can leak 30 to 35 percent of the system capacity into attics and crawl spaces. That’s cooled or heated air you’re paying for but not using. Sealing the ducts can lower energy costs and boost air circulation.
NC companies must hold a Refrigeration Contractor license and/or Heating and Cooling Contractor license issued by the NC State Board of Refrigeration Contractors or the NC State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors. SC companies must hold a
“HVAC contractors come and go, and that’s why we’re proud of our four decades of service to the Charlotte, NC, area. We are pleased to serve our community and to help secure year-round comfort in your homes and businesses. Let us make your home the sanctuary it was meant to be.” Jon Horne | President
Services Offered: Horne Heating and Air Conditioning offers heating and air conditioning installation, repair, and maintenance; ductless mini-split installation; air duct installation and repair; indoor air quality solutions; and water heater installation and repair.
Warranty: The company offers a 100 percent satisfaction guarantee and a lifetime craftsmanship warranty.
Company History: The family-owned-and-operated company was founded in 1983.
Distinctions: Horne Heating and Air Conditioning is a Rheem Pro Partner and an American Standard Customer Care Dealer.
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: The company services and installs all brands and models of HVAC systems.
Rating: 4.9 out of 5
Verified
“Our mission statement is to exceed our customer’s expectation and provide a memorable experience.” Basim Mansour | Proud Son & Owner
Services Offered: Michael & Son Services provides central and ductless AC, furnace, and heat pump repair, installation, and maintenance. Michael & Son Services also provides plumbing, electrical, and 24/7 emergency services.
Warranty: The company offers an extended parts-and-labor warranty, which may protect homeowners from paying out of pocket for repairs later.
Company History: The family-owned company was established in 1976 by Mousa “Mike” Mansour.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Minimum Job: Some services have an estimate fee. An $89 diagnostic fee is charged during normal business hours. Michael & Son Services charges by the job.
Rating: 4.8 out of 5
Verified Trade License(s) L.33791, M113563
Verified
Comp
“Komfort Air Service Experts has serviced our Greater Charlotte community since 1976. We’re passionate about making the world a cozy place to live. Whether we are warming, cooling, or making the water run, we take great pride in keeping our customers comfortable and satisfied. Komfort Air is your go-to HVAC company.” Gary Connor | General Manager
Services Offered: Komfort Air Service Experts offers HVAC, furnace, and heat pump maintenance, repair, installation, and replacement; indoor air quality solutions; and ductless mini-split installation. The company also offers plumbing services, 24/7 emergency services, and maintenance programs.
Warranty: Komfort Air Service Experts offers a written 100 percent satisfaction guarantee and extended equipment warranties. The company honors all manufacturers’ warranties.
Company History: The national company was established in 1976.
Distinctions: Komfort Air is ACE Certified.
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: Some services have an estimate fee. There is a trip charge that can be applied to the service cost.
Rating: 4.9 out of
“We have been keeping the Charlotte area comfortable since 1972 by assuring quality with all of the services we offer and remaining a company that is easy to do business with.” Lauren Acosta Huckleberry | President
Services Offered: Acosta Heating, Cooling & Electrical provides air conditioning, furnace, and heat pump repair, installation, replacement, and maintenance; thermostat installation, repair, and replacement; indoor air quality solutions, including air purifiers and humidifiers; ductless minisplit installation; zoning systems; emergency service; and maintenance programs. The company also offers a full range of electrical services.
Warranty: The company offers a one-year parts-and-labor warranty on repairs and up to a ten-year parts-and-labor warranty on all system replacements.
Company History: The woman-led and minority-owned-and-operated family business started in 1972.
Services Not Offered: Duct cleaning is not offered.
Minimum Job: Some services require an estimate fee. A diagnostic fee of $99 is charged on weekdays during business hours and $119 on weekends and after hours. Acosta Club members receive a preferred fee of $99 anytime.
Rating: 4.8 out of 5
Verified Trade License(s) L.10305, M113604
Verified Workers’ Comp Best Pick
“Your comfort is our only business! The standard in the industry is to pay service technicians commission, thereby increasing the likelihood that there will be a repair. This practice is not part of our business; honest and ethical employees are the backbone of our company. Financing is available for HVAC system repair and replacement.” Scott Shelton | President
Services Offered: Charlotte Comfort Systems, Inc., offers HVAC, furnace, and heat pump repair, installation, replacement, and maintenance; indoor air quality solutions, including air purifiers, humidifiers, and air duct cleaning; ductless mini-split installation; zoning systems; thermostat installation, repair, and replacement; maintenance programs; emergency service from 8:00 am to midnight; and free estimates.
Warranty: The company offers a one-year warranty on all installations and repairs and honors all manufacturers’ warranties.
Company History: The company started in 1998.
Distinctions: Charlotte Comfort Systems is a Lennox Premier Dealer and a Ruud Pro Partner Dealer.
Employee Information: Employees wear uniforms and undergo background checks and drug testing.
Rating: 4.9 out of 5
Verified Trade License(s) L.17229, M110240
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“The Best Pick Reports guidebook is helpful. I’d recommend it.” –Mary S. | Mt. Prospect, IL
■ HL Bowman
2nd year as a Best Pick
• Repair and installation of most common household appliances, including refrigerators; freezers; ice makers; gas and electric ranges, stoves, and ovens; induction cooktops; microwave ovens; dishwashers; garbage disposals; trash compactors; and clothes washers and dryers
• Factory-certified services
• Preventative maintenance
• Make sure your food stays at a safe temperature. Keep your refrigerator temperature set between 35 to 37 degrees Fahrenheit. The freezer temperature should be set to 0 degrees Fahrenheit. Try to keep your freezer stocked to increase its efficiency. If you have an ice maker or in-unit water, stay on top of regular water filter changes. Most refrigerators have a reminder light to help you remember.
• Hot water is essential for clean and dry dishes. Low water temperatures can be one reason dishes are not getting completely clean. Check that your water heater is set to the right temperature. The ideal temperature is between 120 and 140 degrees Fahrenheit. For safety reasons, don’t set the temperature to below 120 or above 140. When you load the dishwasher, make sure nothing blocks the spray arm.
• If you use your garbage disposal, turn on cold water before putting food into it. Food should be completely ground up and flushed out before the disposal is turned off. Feeding the disposal a large amount of waste too fast can clog pipes, so feed large amounts slowly or, better yet, throw it in the trash or compost.
• The high heat from an oven’s self-cleaning cycle is dangerous and can cause important oven parts to burn out, so try to avoid using that feature. Though it is a far more manual process, cleaning your oven by hand is much safer.
• Rubber-backed mats can cause unbalanced washing machine loads. The rubber backing can also break down and separate, clogging hoses, pumps, filters, and valves. If possible, wash these types of items by hand in a tub or laundry sink.
• Avoid running loose change, pocket knives, and other metal items through the wash. They can damage the washing machine’s internal components and pump system. Washing machine hoses can deteriorate over time. Avoid a surprise leak by replacing your washer hose approximately every five years. If you leave town for an extended period of time, shut off the water to your washing machine so you don’t have to worry about leaks.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“At HL Bowman, we are committed to serving our community with respect, integrity, and compassion. We will do everything in our power to ensure that you receive high-quality service. Our expert technicians know how to address HVAC, plumbing, and electrical issues to keep your home running efficiently and functionally.” Bryan
Enders | Owner
Services Offered: HL Bowman repairs most major household appliances for residential customers. Repair services are offered for refrigerators, ovens and ranges, dishwashers, garbage disposals, water heaters, washing machines, and dryers. HL Bowman also offers residential HVAC, electrical, plumbing, and duct cleaning services. Maintenance plans and financing are available.
Warranty: Customer satisfaction is guaranteed.
Company History: The family-owned-and-operated company was founded in 1946 by the Bowman and Enders families. HL Bowman is now run by the Enders family’s second and third generations.
Distinctions: HL Bowman is A+ Rated and Accredited with the BBB.
Employee Information: Employees wear uniforms and drive marked vehicles.
Services Not Offered: The company does not service or repair small, handheld appliances.
Rating: 4.8 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
3rd year as a Best Pick
• Bathtub and shower conversion services
• One-day bathroom remodeling services
• Design services
• Shower and tub replacement
• Cabinet installation
• Tile installation
• Countertop installation
• Fixture installation
• You can expect a tub-to-shower conversion project to be completed in about a day. A bathtub that is already surrounded by walls can be replaced with a shower relatively easily. The installers may need to make some plumbing adjustments, but the drains and water lines should already be in place.
• The shower-to-tub conversion process is similar to that of converting a bathtub to a shower. Your contractor will remove the shower stall and install a bathtub in its place. These projects normally take one or two days. Most contractors use one-piece bathtub units made of either fiberglass or acrylic for conversion projects.
• Tub and shower conversion contractors often offer one-day bathroom “facelifts,” or cosmetic
remodels. If your bathroom doesn’t have functional issues, a bathroom facelift might be the perfect solution.
• Most bathroom facelift projects include replacing plumbing fixtures, vanities, and shelving as well as a new coat of paint. New mirrors, lighting fixtures, and other accessories offer a nice finishing touch. These projects are usually done in days, compared to the multi-week timeline of a conventional remodeling project. The key difference is that a cosmetic refresh involves very minimal demolition and structural carpentry work, if any at all. Your contractor won’t be moving plumbing or electrical lines, so they won’t need to open walls. This helps keep the timeline as short as possible. Instead, the project’s focus will be on the smaller details that are easier to change out. While these changes might not make a huge mess, they still make a tremendous impact on the look and feel of the bathroom.
• The key to a successful tub and shower conversion or bathroom facelift is a reputable, experienced contractor. Interview and request bids from at least three companies so you’ll have enough information to make a good comparison. Try to resist being swayed by price alone. Your budget is certainly important, but the lowest bid may not result in the outcome you want.
NC companies must hold a Plumbing Class I or Class II license issued by the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. SC companies must hold a Mechanical Contractor license issued by the SC Contractor’s Licensing Board or a Residential Specialty Contractor license issued by the SC Residential Builders Commission.
“Carolina Home Remodeling is a local and family-owned home improvement company with 22 years of experience. We specialize in custom showers and baths featuring high-quality Jacuzzi Bath Remodel products. Our expert installation services and exceptional customer service make us your go-to home improvement partner.” R. Anderson | Owner
Services Offered: Carolina Home Remodeling specializes in shower and bathtub remodeling. The company’s services include tub-to-shower conversions, walk-in showers, shower-to-tub conversions, and safety showers. Additional services include window and door replacements. Estimates are free.
Warranty: Jacuzzi Bath products have a Lifetime Warranty. Installation has a 10-year workmanship warranty.
Company History: Established in 2002, Carolina Home Remodeling has built a reputation as a trusted home remodeling firm serving the greater Charlotte area. Known for value-driven solutions, the company collaborates with the industry’s trusted brands, including Jacuzzi Bath Remodel, ProVia, and SoftLite.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Services Not Offered: Carolina Home Remodeling does not offer walk-in tubs or repair services.
Rating: 4.9 out of 5
Verified Trade License(s) L.20277, 751
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Best Pick Reports recommends:
■ Concrete Driveway Co. of Charlotte 704-396-4611 2nd year as a Best Pick
• Concrete installation
• Driveways and aprons
• Sidewalks and walkways
• Patios
• Retaining walls
• Garage floors
• Stamped and decorative concrete
• Concrete is made up of three basic components: portland cement, aggregate (rock, sand, or gravel), and water. Cement acts as a binding agent when mixed with aggregate and water. The mixture is then poured and allowed to harden.
• Concrete grade is a measure of the strength of the concrete. It’s measured in pounds per square inch (psi). Residential driveway concrete is usually 3,000 or 4,000 psi and at least four inches thick. Greater thickness does equal extra strength. If you have a heavy truck or more than a couple of cars, ask your contractor about going up to five or six inches of concrete at certain points on the driveway.
• The first step in replacing a concrete slab is to break up and remove the old slab. Then, the contractor may put down extra gravel or fill dirt to create a stronger base. This reinforced base
layer should be firmly compacted to prevent soil erosion over time. The contractor may add a steel reinforcement grid for strength, particularly if the project is a driveway. With temporary forms in place, the concrete is poured and smoothed. The curing process starts as soon as the concrete is poured and smoothed.
• Control joints are shallow grooves cut into a concrete slab just after it’s poured. If the concrete is going to crack as it hardens and shrinks, it will usually happen at the control joints. Isolation joints, also called expansion joints, separate a concrete slab from a wall or other structure. These joints are filled with a synthetic material and then sealed. Isolation joints also help prevent cracking by making space for the concrete to expand during hot weather.
• Concrete that isn’t cured correctly can be as much as 50 percent weaker than properly cured concrete. The curing process may seem time-consuming, but the results are well worth it. Concrete can be cured several different ways, but the goal is always to prevent water from evaporating from the concrete as it cures.
• Concrete can be artistically stamped or tinted. These applications can make plain concrete mimic almost any surface, from stone to wood grain.
NC companies must hold a Building or Residential Contractor License issued by the NC Licensing Board for General Contractors.
SC companies must hold a Residential Specialty Contractor license issued by the SC Residential Builders Commission.
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“When it comes to doing concrete right, you get one chance. When customers call us, I want them to know they are calling the best: The Best Quality, the Best Service, the Best Integrity, the Best Professionalism. We’ve poured 10,000+ concrete projects in our company history with one goal: To provide the best concrete experience possible.” KJ Johnson | Owner
Services Offered: Concrete Driveway Co. of Charlotte specializes in turnkey residential concrete services. The company provides services using 3,000 and 4,000 PSI reinforced concrete for driveway installation and replacement, patio and walkway installation, and parking and building pad installation. Financing and free estimates are available.
Warranty: All work is covered by a ten-year warranty.
Company History: The local, family-owned company was founded in 2008.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks and drug testing.
Minimum Job: Projects start at $2,500.
Rating: 4.7 out of 5
Verified Trade License(s) R56974
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“I love the Best Pick Reports guidebook. I use it once or twice a year.”
Best Pick Reports recommends:
■ Dry Pro Foundation and Crawlspace Specialists
3rd year as a Best Pick
COMMON CONCRETE LEVELING & RAISING SERVICES
• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations
• Polyurethane foam lifting
• Slabjacking
• Mudjacking
• Foundation stabilization and repair
• Piering
• Waterproofing and drainage systems
• Signs of sunken concrete issues include uneven concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; soil erosion under concrete slabs; and repeated cracking of concrete slabs.
• Uneven exterior concrete slabs and steps should be repaired for many reasons, including convenience and safety. An even, level surface is important if you plan to build on the slab or lay tile or flooring.
• The process for raising concrete is fairly straightforward. First, the crew drills holes into the concrete slab. Then, they pump a mortarbased material or polyurethane foam into the voids underneath the slab. As the voids are filled,
the concrete slab rises until it’s level with the surrounding surface. The crew uses a concrete mixture to patch the drill holes and complete the process. Polyurethane foam materials typically cure faster and require smaller injection holes than mortar-based materials.
• Once the repair work is done, stay on top of maintenance so the problem doesn’t happen again. Have your gutters cleaned at least twice per year. Make sure that your home has an adequate number of downspouts. The downspouts also need to be long enough to carry water away from your house, patio, or walkway. If you have recurring erosion issues around concrete slabs, your yard might need to be regraded. Having a drainage system installed can also help. Contact a drainage specialist for advice.
• If you have more concrete work done in the future, ask the contractor how they plan to prep the ground. The ground beneath concrete is made up of different layers of soil. Each of these layers has its own properties, like density and moisture content. When these layers settle over the years, the concrete slabs above them can settle and crack. Before a concrete slab is poured, the supporting soil must be compacted to prevent washout and erosion. This should be done with a mechanical tamping machine for best results.
NC companies must hold a Building or Residential Contractor License issued by the NC Licensing Board for General Contractors. SC companies must hold a General Contractor license issued by the SC Contractor’s Licensing Board or a Residential Specialty Contractor license issued by the SC Residential Builders Commission.
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“Dry Pro Foundation and Crawlspace Specialists help homeowners with foundation repair, basement waterproofing, crawl space encapsulation, and concrete lifting needs. With 26 years of experience, Dry Pro provides high-quality home repair solutions and personalized service throughout the greater Charlotte area.” Dry Pro Team
Services Offered: Dry Pro Foundation and Crawlspace Specialists are experts in resolving foundation repair issues. The company also performs concrete lifting, crawl space encapsulation, and basement waterproofing. Free estimates and financing options are offered.
Warranty: Dry Pro offers nationally backed transferable warranties.
Company History: Ron Weatherly founded the company in 1999. Dry Pro is part of Groundworks Companies.
Distinctions: The company appeared on the 2022 Inc. 5000 list of America’s Fastest-Growing Companies and was named a Top Workplace by The Charlotte Observer in 2018-2020.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Rating: 4.8 out of 5
Verified Trade License(s) L.79336, CLG123341
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Best Pick Reports recommends:
■
4th year as a Best Pick
2nd year as a Best Pick
• Custom deck design
• Deck construction
• Deck maintenance and repair
• Common deck materials include wood, wood composite, and PVC. Popular wood species used for decks include cedar, redwood, tropical hardwoods like ipe and cumaru, southern yellow pine, and Douglas fir. Popular brands for wood composite or PVC deck products include Trex, AZEK, and Fiberon.
• Pressure-treated pine is a popular, costeffective choice for new deck construction. It’s a low-maintenance product that has been treated with preservatives to resist rot, but it isn’t maintenance-free. It should be sealed regularly to maintain its water resistance. The exact type and amount of preservatives determines whether the lumber can be used in or on the ground.
• Sealant waterproofs the deck wood, and stain provides color and UV protection. It’s best to apply sealant and stain separately. There are
oil-, water-, and silicone-based sealants and water- and oil-based stains.
• Brand-new decks will need to cure before any wood treatment application. This usually equals about four to eight weeks of dry weather before the initial sealing. Many contractors will do this initial sealing. If yours doesn’t, set a reminder for yourself so you don’t forget.
• Bird droppings, fallen leaves, and mildew can all stain or discolor a wood deck. Candle wax poses a special threat to wood decks because it’s virtually impossible to remove. The only way to rid a board of candle wax is to replace the board itself. Deck cleaning will address preexisting stains. A sealed deck will resist staining better than unsealed wood.
• In most cases, a deck build requires a permit. A good deck contractor will know the specifics on the permitting process in your area. Most contractors will handle the process on your behalf. Some homeowners’ associations also require approval for exterior work. It’s a good idea to check with your HOA for information on its requirements.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“Hands4hire is a refreshingly different handyman company. Our goal is to delight you with exceptional service that exceeds your expectations. We want you to rave about us to your neighbors. For 21 years, our background-checked technicians have provided skilled services to North Charlotte and Lake Norman, NC.” Chris Woodhouse | Owner
Services Offered: Hands4hire offers residential and commercial repair and project work. Services range from simple gutter cleaning and pressure washing to painting, light electrical and plumbing, and wood rot, siding, drywall, and deck repairs. The company also offers home improvements, including bathroom remodels, carpentry, door and window installation, interior remodeling, and free estimates.
Warranty: Hands4hire offers a one-year satisfaction guarantee on all workmanship.
Company History: The local, veteran-owned company was founded in 2004 by Chris Woodhouse.
Employee Information: Employees wear uniforms and undergo background checks and drug testing.
Services Not Offered: The company does not provide roofing, landscaping, concrete work, or services that require a licensed electrician or plumber.
Minimum Job: A minimum of $140 is required.
“Archadeck of Charlotte is a premier outdoor living company dedicated to crafting custom and expertly designed decks, porches, and other outdoor spaces that elevate the beauty and functionality of homes around the Charlotte area. Our focus is on creating outdoor living spaces for family and friends to gather.” David
Berryhill
| President & Owner
Services Offered: Archadeck of Charlotte specializes in designing and building decks, patios, porches, pergolas, and other custom outdoor living structures for residential customers. The company also designs and builds outdoor kitchens, covered porches, and sunrooms. Estimates are free.
Warranty: Projects are covered by a one-year workmanship warranty and a five-year structural integrity warranty, both backed by the National Guarantee Corporation.
Company History: The family-owned company was established in 1988.
Additional Information: The company works with products from brands such as TimberTech by AZEK, Belgard, and Eze-Breeze.
Services Not Offered: Archadeck of Charlotte does not offer repair work.
Minimum Job: Projects start at $5,000.
Rating: 4.8 out of 5
License(s) Not Required
Verified
Verified
■ WyattWorks Plumbing Charlotte
3rd year as a Best Pick
COMMON DRAIN/SEWER CLEANING & REPAIR SERVICES
• Drain and sewer line cleaning
• Clog removal
• Rodding
• Hydro-jetting
• Water and sewer line repair and replacement
• Trenchless sewer line repair
• Video camera inspections
• Root removal
• Repiping
• Drain clogs are typically caused by food, hair, foreign objects, and grease. To avoid clogs, use drain strainers to catch the majority of debris. Do not dispose of grease in drains. Instead, pour it into a separate container that can be discarded or recycled. Additionally, so-called flushable wipes should not be flushed down the toilet.
• Hard water can cause buildup that clogs and corrodes your plumbing system. If your area has hard water, a whole-house water softener system can help. Contact a plumbing professional to learn more about your options.
• While chemical drain cleaners can effectively remove clogs, they are corrosive and can damage pipes over time and with repeated use. Be careful
with plungers, too. The suction from a plunger can damage seals and cause leaks. Try using a drain snake or other alternative drain cleaning methods first. Many plumbers recommend enzyme cleaners for preventative maintenance. Enzyme cleaners won’t fix a completely clogged drain, but if you use them regularly, they will prevent clogs. If the problem persists, call a professional. Drains that clog repeatedly can indicate larger problems with the plumbing system.
• If your sinks are draining very slowly or gurgling noises are coming from your toilets, call a drain and sewer cleaning professional. These are potential signs of a sewer system problem.
• Sewer lines can break or clog from corrosion, shifting soil, and tree roots. They can also break due to old age and problems in the municipal waste infrastructure. You will need the help of a professional to diagnose and solve these issues. If you own an older home built before the 1960s and 1970s, you may have sewer pipes made of clay tile. Clay-tile pipes are susceptible to tree root intrusion, and their lifespan is less than 50 years. Sewer pipes in homes constructed more recently are usually made of PVC. This durable plastic is slick, which helps prevent clogs.
NC companies must hold a Plumbing Class I or Class II license issued by the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. SC companies must hold a Mechanical Contractor license issued by the SC Contractor’s Licensing Board or a Residential Specialty Contractor license issued by the SC Residential Builders Commission. Scan for
“When you have a plumbing problem, you need it fixed fast, fixed right, and fixed by a family-friendly company you can trust. ‘Consider it Done’.” Seth
Wyatt | Owner
Services Offered: WyattWorks Plumbing provides drain and sewer cleaning, repair, and replacement; drainage system design and installation; downspout extension; sump pump repair, installation, and extension; clog removal; root removal; repiping; hydro-jetting; rodding; excavation; leak detection; repair, replacement, and installation of garbage disposals, toilets, faucets, sinks, showers, bathtubs, tanked and tankless water heaters, gas lines, and water filtration systems; camera inspections; and emergency service.
Warranty: WyattWorks Plumbing offers a variety of warranties based on the project.
Company History: The family-owned company was established in 1980 by Andy Wyatt.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Minimum Job: Some services require an estimate fee. The $59 estimate fee is applied toward the job.
Rating: 4.9 out of 5
Verified Trade License(s) L.34145, 44356
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
The kitchen work triangle arranges the stove, refrigerator, and sink in an efficient layout. Starting with this layout is one of the best ways to begin a kitchen renovation project.
• Duct cleaning
• Duct sanitization
• Duct leakage testing and repairs
• Duct sealing, insulation, and replacement
• Indoor air quality solutions
• Dryer vent cleaning and repair
• HVAC system component cleaning
• Filtration evaluation and upgrades
• Duct cleaning frequency depends on your needs. If your air duct supply and return vents look dirty, the inside of the system is probably dirty too. Checking your ductwork periodically for particulate buildup is a good idea, especially if anyone in the home has asthma or allergies.
• Home remodeling projects often produce a lot of dust and debris. It’s a good idea to schedule duct cleaning after a home renovation project. Everyday activities bring dust into the house, too, whether you’re opening the front door or turning on the air conditioning. Other factors, like pet hair, cigarette smoke, and water damage, can all cause more rapid buildup of dust and dirt in the ductwork.
• Duct cleaning involves cleaning your home’s ductwork as well as your entire HVAC system. This includes the supply and return ducts and registers, grills and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and housing, and the air handler unit housing.
• If mold is found in your ductwork and HVAC system, hire a pro to clean the entire system and ductwork to remove the mold and ensure it doesn’t return. Some duct cleaning contractors are licensed in mold removal and can take care of any mold they find. If yours isn’t or if the mold problem is extensive, you may need to hire a professional mold removal and remediation contractor.
• Beware of duct cleaners who only use ordinary household tools. Household vacuum cleaners and residential-use air compressor guns won’t get good results. In fact, these types of tools will likely just scatter dust and debris from the ducts all over your house. Check that the company’s methods meet industry standards. The National Air Duct Cleaners Association (NADCA) is a great resource for current industry information.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“At HL Bowman, we are committed to serving our community with respect, integrity, and compassion. We will do everything in our power to ensure that you receive high-quality service. Our expert technicians know how to address HVAC and plumbing issues to keep your home running efficiently and functionally.”
Services Offered: HL Bowman offers duct cleaning services to residential customers. The company’s additional services include comprehensive plumbing and HVAC system maintenance, repair, replacement, and installation. Maintenance plans and financing are available.
Warranty: Customer satisfaction is guaranteed.
Company History: The local company was established in 2009.
Distinctions: HL Bowman is A+ Rated and Accredited with the BBB and is a HomeAdvisor Top Rated company and Elite Service Professional.
Employee Information: Employees wear uniforms and drive marked vehicles.
Services Offered: Chad Love Services specializes in air duct and dryer vent cleaning as well as comprehensive HVAC services. The company offers duct cleaning, sanitization, and sealing; duct leak testing; vent and duct video inspections; air purifier installation; and antimicrobial coating treatments. Chad Love Services also offers a VIP membership program. Estimates are free.
Warranty: All services have warranties based on the product or service purchased.
Company History: The family-owned company was established in 2014.
Distinctions: Chad Love Services is A+ Rated and Accredited with the BBB, has been named a Nextdoor Neighborhood Fave annually from 2021 to 2023, and has a 4.9 Google rating with over 2,500 reviews.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Drue Lawrence | Manager
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4.9 out of 5
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4th year as a Best Pick
4th year as a Best Pick
4th year as a Best Pick
■ HL Bowman
2nd year as a Best Pick
COMMON ELECTRICAL SERVICES
Electricians Educational Content
• Electrical equipment installation, replacement, and repair
• Troubleshooting
• Maintenance
• Whole-house surge protection
• Outlet, switch, and fan installation
• Lighting installation
• Electrical panel replacements and upgrades
• Safety inspections
• Always call a licensed and insured professional electrician to perform electrical repairs. Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home. Professional electricians will ensure that their work is done safely and to code.
• If you own an older home that hasn’t been recently updated, have an electrician do a safety inspection. Your electrical system may not be properly grounded, for instance, or you may need a larger main panel to avoid overloaded circuits.
• If breakers trip frequently, outlets around the house emit a burning odor or make strange noises, or light fixtures flicker at random, call an electrician to take a look for underlying issues.
• The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries at least once a year, and replacing smoke detector units every ten years or when they no longer function when tested. For the best protection, have an electrician install hardwired smoke detectors and carbon monoxide detectors with battery backups.
• An electrician can install a whole-house surge protector at your panel or power meter. Wholehouse units only protect against incoming surges, so use them with plug-in units for the best protection.
NC companies must hold an Electrical Classification License issued by the NC Board Examiners of Electrical Contractors. SC companies must hold a Mechanical Contractor license issued by the SC Contractor’s Licensing Board.
“Our mission statement is to exceed our customer’s expectation and provide a memorable experience.” Basim Mansour | Proud Son & Owner
Services Offered: Michael & Son Services provides electrical services, including circuit breaker replacement; whole-home rewiring; outlet, light fixture, and whole-home surge protector repair and installation; wholehome generator repair and replacement; ceiling fan and light switch installation; and recessed lighting. The company also provides plumbing, HVAC, and 24/7 emergency services.
Warranty: Michael & Son Services offers an extended parts-and-labor warranty, which may protect homeowners from paying out of pocket for repairs later.
Company History: The family-owned company was established in 1976 by Mousa “Mike” Mansour.
Employee Information: Employees wear uniforms.
Minimum Job: Some services have an estimate fee. An $89 diagnostic fee is charged during normal business hours and is applied to the cost of the job. Michael & Son Services charges by the job.
Rating: 4.8 out of 5
Verified Trade License(s) L.36174, M113563
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“We have been keeping the Charlotte area comfortable since 1972 by assuring quality with all of the services we offer and remaining a company that is easy to do business with.” Lauren
Acosta Huckleberry | President
Services Offered: Acosta Heating, Cooling & Electrical offers the electrical repair, maintenance, installation, and replacement of outlets, switches, lighting, ceiling fans, generators, wiring, dimmers, attic fans, and smoke and carbon monoxide detectors; service panel upgrades; whole-house surge protection; electric car charging station installation; emergency service; generator maintenance programs; electrical safety-check services; and a full range of HVAC services.
Warranty: The company offers a one-year parts-and-labor warranty on repairs and up to a ten-year parts-and-labor warranty on all generator installations.
Company History: The woman-led and minority-owned-and-operated family business started in 1972.
Minimum Job: Some services require an estimate fee. A diagnostic fee of $99 is charged on weekdays during business hours and $119 on weekends and after hours. Acosta Club members receive a preferred fee of $99 anytime.
Rating: 4.8 out of 5
M113604
Verified
“We have been in business for over 35 years offering electrical services in the Charlotte, NC market. We bring superior craftsmanship and professionalism to the electrical industry with customer safety as a key factor. ‘No More Malarky, Call Mister Sparky!’” Rusty Wise | Owner, President & Founder
Services Offered: Mister Sparky specializes in home safety and provides a range of electrical repair and installation services, including troubleshooting, safety inspections, code corrections, new wiring for appliances, EV car chargers, lightning damage inspection and repair, lighting, LED upgrades, whole-home surge protection, generators, and main panel service replacements. The company offers free estimates.
Warranty: The company offers a three-year warranty on most items, a lifetime warranty on selected equipment, and a 100 percent satisfaction guarantee.
Company History: The locally owned family business was started in 1988 by Rusty Wise and is part of the Mister Sparky national franchise.
Distinctions: Mister Sparky by Wise Electric Control Inc. won the 2019 Franchise of the Year award.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
“At HL Bowman, we are committed to serving our community with respect, integrity, and compassion. We will do everything in our power to ensure that you receive high-quality service. Our expert technicians know how to address HVAC, plumbing, and electrical issues to keep your home running efficiently and functionally.” Bryan Enders | Owner
Services Offered: HL Bowman specializes in residential electrical services. Services include electrical installation, replacement, and repair; EV charger installation; ground wire installation; outdoor lighting installation and repair; fan, switch, and outlet installation and repair; rewiring; surge protection; and panel replacements and upgrades. HL Bowman also offers HVAC, plumbing, duct cleaning, and appliance repair services. Maintenance plans and financing are available.
Warranty: Customer satisfaction is guaranteed.
Company History: The family-owned-and-operated company was founded in 1946 by the Bowman and Enders families. HL Bowman is now run by the Enders family’s second and third generations.
Distinctions: HL Bowman is A+ Rated and Accredited with the BBB.
Employee Information: Employees wear uniforms and drive marked vehicles.
Rating: 4.8 out of 5
Verified Trade License(s) U.32019, M114147
Verified
Verified Workers’ Comp
3rd year as a Best Pick
1st year as a Best Pick
• Foundation repair
• Pier systems
• Wall anchor systems
• Crawl space repair and encapsulation
• Basement waterproofing
• Moisture control service
• Foundation drainage systems
• Concrete lifting and leveling
• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.
• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks. Slab foundations that are poured on loose soil are especially prone to problems.
• A leaking, cracked, or otherwise compromised foundation will devalue your home and make selling virtually impossible. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect the value of your house.
• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Most inspections take about an hour to an hour and a half. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest. For an unbiased structural report, hire an independent structural engineer. You can also ask your foundation repair contractor for a referral.
• Discuss preventative measures such as root barriers, drainage and grading, and moisture maintenance with your contractor. Without a plan for ongoing maintenance, foundation issues can return. Taking steps to keep water away from your foundation will protect your investment, both in your house and in the foundation repair work.
For projects exceeding certain thresholds, NC companies may be required to hold a Building or Residential Contractor License Issued by the NC Licensing Board for General Contractors and SC companies may be required to hold a Residential Specialty Contractor license issued by the SC Residential Builders Commission. Scan for additional educational content
“Dry Pro Foundation and Crawlspace Specialists help homeowners with foundation repair, basement waterproofing, crawl space encapsulation, and concrete lifting needs. With 26 years of experience, Dry Pro provides high-quality home repair solutions and personalized service throughout the greater Charlotte area.” Dry Pro Team
Services Offered: Dry Pro Foundation and Crawlspace Specialists are experts in resolving foundation repair issues. The company also performs concrete lifting, crawl space encapsulation, and basement waterproofing. Free estimates and financing options are offered.
Warranty: Dry Pro offers nationally backed transferable warranties.
Company History: Ron Weatherly founded the company in 1999. Dry Pro is part of Groundworks Companies.
Distinctions: The company appeared on the 2022 Inc. 5000 list of America’s Fastest-Growing Companies and was named a Top Workplace by The Charlotte Observer in 2018-2020.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
4.8 out of 5
Trade License(s) L.79336, CLG123341
“Charlotte-area homeowners have trusted our locally owned team for premium foundation waterproofing and repair for more than a decade. Our solutions safeguard your home’s value and your family’s health. If you’ve got a wet crawl space or basement, You Otter Get Dry!” Kevin Sanders | Owner & Founder
Services Offered: Dry Otter Waterproofing offers foundation repair and waterproofing services such as crawl space vapor barriers, encapsulation, sump pumps, drainage systems, mold remediation, new insulation, and dehumidifiers; basement waterproofing systems with drainage, sump pumps, and cracked wall support; and foundation repair including subfloor and joist repair and added support. Free estimates and financing options are available.
Warranty: Transferable warranties are offered.
Company History: Kevin Sanders founded the company in 2013 and is still the active operator.
Distinctions: Dry Otter Waterproofing is a member of NARI, the BHA, and the Charlotte Area Chamber of Commerce and is A+ Rated and Accredited with the BBB. The company has been recognized by Business North Carolina Magazine as a 2023 Small Business of the Year and a Best Employer in both 2022 and 2024.
4.9 out of 5 Trade License(s) Not Required
2nd
2nd year as a Best Pick
• Gutter installation and replacement
• Gutter guard installation
• Downspout installation and replacement
• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options
• Gutters are typically sold in five-inch or sixinch sizes. Six-inch gutter troughs are usually required around steep roofs to minimize overflow during storms. Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.
• Correct fastener spacing and slope are key to a successful gutter installation job. Gutters should ultimately slope downward toward a
downspout. If the degree of slope is too high, the gutter will overflow. If the degree of slope is too low, water won’t move through the gutter very well. Gutter fasteners should be placed relatively close together. The back of the gutter should be installed behind the existing roof flashing to prevent leaks and water damage.
• Faulty, damaged, or improperly installed gutters can lead to basement water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.
• Gutter guards and covers reduce the amount of debris that collects in your gutters. Gutter guard and cover systems are typically made of a very fine metal mesh or a piece of curved, painted metal. The cover is installed over the top of the gutter trough and keeps out leaves, shingle grit, and other debris. Only rainwater enters the gutter and downspout.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category. Scan for additional
“We strive to deliver a legendary, hassle-free customer experience by providing you with a
product that gives you peace of mind, protects your home, and keeps you off of ladders. We educate homeowners on
options and why Leafguard provides superior results.” Jason Steingart | Marketing Director
Services Offered: Leafguard Charlotte installs the patented Leafguard gutter system for residential customers.
Warranty: The company offers a lifetime clog-free guarantee* on the Leafguard gutter system.
*Guaranteed not to clog for as long as you own your home, or the company will clean the gutters for free.
Company History: Leafguard Charlotte’s parent company, Englert, Inc., has provided gutter installation services since 1966.
Employee Information: Employees drive marked vehicles and undergo background checks.
Additional Information: The Leafguard gutter system is a continuous, seamless, one-piece design that allows water into the gutter while keeping out leaves, pine needles, and other debris. Leafguard gutters and downspouts come in a variety of colors.
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gutter
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Trade
Verified
Verified
of 5
Not Required
“We’ve been protecting homeowners from water damage for over 20 years. Our patented 3-piece micromesh gutter protection system accepts and pulls away water without collecting debris. Your gutters stay clog-free, guaranteed. We back our guarantee with a lifetime warranty and best-in-class customer service.” Chris Counahan | President of LeafFilter
Services Offered: LeafFilter Gutter Protection specializes in installing gutter guards and gutters for residential customers. The company also provides gutter evaluations and free estimates.
Warranty: LeafFilter Gutter Protection offers a lifetime transferable warranty.
Company History: The company was established in 2005 by Matt Kaulig and is part of a national franchise.
Distinctions: LeafFilter was ranked on the 2022 Qualified Remodeler’s Top 500 and 2022 HIP 200 lists, the 2023 Consumer Advocate Top 10 Best Gutter Guards list, the 2023 Best Company Top 28 Companies to Watch list, and the 2023 Inc. Best in Business list. LeafFilter is a Great Place To Work-Certified Company.
Employee Information: Uniformed employees wear shoe covers and undergo background checks.
Services Not Offered: The company does not offer roof installation services.
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“Legacy Home Remodeling is a trusted local home remodeling company specializing in high-quality exterior solutions. We offer expert installation of windows, roofing, siding, and gutters to enhance your home’s curb appeal and durability. Our commitment to exceptional craftsmanship and customer service makes us your go-to choice.” Scott Gramm | Owner
Services Offered: Legacy Home Remodeling is a home exterior remodeling contractor that specializes in whole-house gutter and gutter guard system replacement. Other services include window and exterior door replacement, full roof replacement, and whole-house siding and trim replacement. Estimates are free.
Warranty: Windows, doors, siding, and roofing have a 50-year parts-andlabor warranty. Gutter and gutter protection systems have a 25-year parts-and-labor warranty.
Company History: The local, family-owned company was founded in 2021.
Distinctions: Legacy Home Remodeling is a GAF Master Elite Roofing Contractor and was listed on Qualified Remodeler’s 2024 Top 500 list.
Services Not Offered: The company does not offer repairs, partial replacements, interior or garage doors, or glass-only replacement and does not accept insurance.
4.9 out of 5 Trade License(s) Not Required
Verified General Liability Insurance
Verified
• Gutter cleaning
• Downspout cleaning
• Gutter repairs
• Gutter installation
• Roof cleaning
• Pressure washing
• Gutters and downspouts carry water away from your house, protecting the soil, foundation, roof, and siding. When gutters are clogged, the runoff over the gutters can erode the soil around the foundation and cause foundation and waterproofing problems.
• Don’t wait until your gutters overflow to have them cleaned. Gutters that overflow consistently for an extended period of time can lead to expensive issues, like wood rot, foundation problems, and even insect infestations and termite damage.
• Gutter cleaning should be done a minimum of twice a year. The general rule of thumb is to have the gutters cleaned in the late spring and late fall, after trees have budded out or lost all their leaves. If you have lots of trees around your house, you
may need to have your gutters cleaned on a quarterly basis to keep them clear and working well.
• Gutter covers can reduce the amount of debris that collects in your gutters through the seasons. A gutter cover is a smooth piece of curved, painted metal that goes over the top of the gutter to keep out leaves and other debris. When it rains, water flows around and underneath the cover and into the gutter. Leaves and other debris fall to the ground. Gutter covers are sometimes less effective at very steep sections of the roof. The large amount of water that comes down the roof at these spots can still overshoot the gutters. You may need to have diverters installed to help with this. Keep in mind that adding a gutter cover system to your home doesn’t mean that your gutters are now completely maintenance-free. They should still be inspected periodically to make sure they aren’t leaking or deteriorating.
• For traditionally seasonal businesses like gutter cleaning, try to schedule your services during the slower times of year. You will likely have an easier time scheduling your preferred date and time.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
Scan for additional educational content
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great
We are
days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned
Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
4.7 out of 5
License(s) Not Required
“Keeping America Clean isn’t just our tagline, it’s our pledge. At Baker SoftWash, we merge age-old washing traditions with cutting-edge technologies. Our commitment? To rejuvenate every facade, restore every surface, and revive the beauty that time tries to fade. Every wash is a testament to our dedication to quality, care, and excellence.” Shawn Baker | CEO
Services Offered: Baker SoftWash is a home exterior cleaning company that specializes in gutter cleaning and brightening. Additional services include roof and house washing; window cleaning; French drain cleaning; concrete, fence, deck, and dock cleaning; custom Christmas lights; and permanent exterior lighting. Estimates are free.
Warranty: Roof cleaning services carry a five-year spot-free warranty.
Company History: Baker SoftWash is a local, family-owned company that was founded in 2017.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Services Not Offered: The company does not clean trash cans or empty pools.
Minimum Job: House washing has a $300 minimum, roof cleaning has a $500 minimum, and custom Christmas lights have an $800 minimum.
5.0 out of 5
Not Required
• Many small and medium home improvement jobs
• Carpentry, wood rot repair, drywall repair, and trim repair
• Painting
• Door and window installation and repair
• Caulking and weather stripping
• Lock sets
• Floor and wall tile installation and repair
• Grout installation and repair
• Fixture replacement and installation
• Aging-in-place and accessibility modifications
• Before reaching out to a handyman company, outline what you want done and when it needs to be completed. This information will help the company give you an accurate estimate.
• Some handyman contractors charge jobs at an hourly rate, and some will quote a flat, per-project price. If you have several smaller projects that need to be taken care of, ask if the company offers half-day and full-day service packages. When you purchase a half day of
service, a handyman completes as many tasks as possible in about four hours. A full-day package is usually about eight hours of home improvement service.
• Buy ahead of time any materials you want the handyman to use so they can get straight to work. Many companies can also pick up the materials for you for a fee. Professional handymen arrive at jobs with their own tools and equipment.
• Are you planning to sell your house soon? Before you put your house on the market, a handyman company can likely take care of small updates recommended by your real estate agent.
• Some handyman companies offer light plumbing and electrical work. Your handyman needs to be properly licensed to do this work. Ask for their license number and verify it with the appropriate organization. For more complex work, contact a licensed master plumber or master electrician.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
“Hands4hire is a refreshingly different handyman company. Our goal is to delight you with exceptional service that exceeds your expectations. We want you to rave about us to your neighbors. For 21 years, our background-checked technicians have provided skilled services to North Charlotte and Lake Norman, NC.” Chris Woodhouse | Owner
Services Offered: Hands4hire offers residential and commercial repair and project work. Services range from simple gutter cleaning and pressure washing to painting, light electrical and plumbing, and wood rot, siding, drywall, and deck repairs. The company also offers home improvements, including bathroom remodels, carpentry, door and window installation, interior remodeling, and free estimates.
Warranty: Hands4hire offers a one-year satisfaction guarantee on all workmanship.
Company History: The local, veteran-owned company was founded in 2004 by Chris Woodhouse.
Employee Information: Employees wear uniforms and undergo background checks and drug testing.
Services Not Offered: The company does not provide roofing, landscaping, concrete work, or services that require a licensed electrician or plumber.
Minimum Job: A minimum of $140 is required.
“After years in residential remodeling and construction, our happy clients developed such a trust in the Hambleton team that they called back to ask for general home repairs. We formed Hambleton Handyman so that we could honor those requests.”
Tommy Salmon | General Manager
Services Offered: Hambleton Handyman offers home repair and improvement services, including carpentry, drywall, painting, caulking, electrical, plumbing, tile, weatherstripping, power washing, and exterior and interior repairs. The company completes to-do lists and also repairs and replaces siding, shingles, doors, trim, wood rot, decking, fences, ceiling fans, and faucets.
Warranty: All work performed by Hambleton Handyman is backed by a one-year labor warranty.
Company History: The local, family-owned company was established in 2014.
Services Not Offered: Appliance repair and carpet installation are not offered.
Minimum Job: There is a $50 estimate fee, which is waived if the work is performed. A one-hour minimum is required. The first hour is $180, and every hour after that is $112. The company’s technicians can estimate how many hours any tasks will take. Any materials are billed at cost.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“At Handyman Connection, we exist to improve the lives of our customers, our employees, and our community. We do this by communicating well, doing great work, and charging a fair rate for our services. We strive to be your reliable, trusted partner for all your home improvement needs.” Tim
Nelson | Owner
Services Offered: Handyman Connection of Matthews offers services including carpentry, interior/exterior painting, drywall repair, power washing, caulking, grout work, interior/exterior trim, aging-in-place solutions, siding repair, gutter cleaning and installation, and light electrical and plumbing. The company also installs and replaces windows; installs flooring; and builds, repairs, maintains, stains, and paints decks and fences.
Warranty: Workmanship is guaranteed for one year.
Company History: The company began in 2017.
Distinctions: Handyman Connection of Matthews is A+ Rated and Accredited with the BBB.
Employee Information: Employees wear uniforms and are background checked.
Services Not Offered: Roofing, appliance repair, HVAC services, or countertop installation are not offered.
Minimum Job: A three-hour job minimum is required, with discounted rates for half- and full-day bookings.
Rating: 4.8 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“The
Pick Reports guidebook comes in handy. I am likely to recommend it.”
4th year as a Best Pick
• Fiberglass insulation
• Batt insulation
• Blown-in insulation
• Spray foam insulation
• Attic insulation
• Radiant barriers
• Crawl space insulation
• Air flow balancing
• Duct and air leak sealing
• Energy audits
• High utility bills are one sign that your home lacks sufficient insulation. If air escapes through openings, your HVAC system will work harder to heat and cool your home. Over time, this shortens the system’s lifespan and increases your energy usage (and thus your utility bills). Also watch for other signs of poor insulation, like uneven indoor temperatures and increased levels of dust around the house.
• Over time, blown-in attic insulation tends to settle. If your home is five to ten years old or older and has blown-in insulation, consider adding another six inches or so of insulation to your attic. This boost in R-value can help reduce heat gain in the summer and heat loss in the winter, which conserves energy and reduces your utility bills.
• Fiberglass is the most widely used home insulator and is also used to reduce noise transfer from room to room. Fiberglass insulation comes in precut batts, rolls, or blankets. Batts are strips specifically sized to fit between wall studs. Fiberglass rolls can be rolled out on attic floors. Blankets are common for insulating basement or crawl space ceilings.
• Foam insulation has the highest R-value of all insulation types. Foam insulation comes in both expanding and nonexpanding varieties. Nontoxic and soy versions are also available. Foam insulation is usually classified as either closed-cell or open-cell. Closed-cell foam is rigid and has a higher R-value than open-cell foam. Closed-cell foam stops moisture vapors and is highly mold resistant. This makes it good for damp areas. Open-cell foam is also efficient, but it doesn’t stop moisture the way closed-cell foam does. It is, however, less expensive.
• Spray foam is common in new construction because it can be sprayed into open cavities during the building process. Pourable foam insulation can be used in existing structures. If too much is used, however, pourable foam can crack drywall as it dries and expands. Injection foam is a popular retrofit alternative. It is injected into wall cavities via small holes and doesn’t expand during installation, which reduces the chance of drywall damage.
NC companies must hold a Building or Residential Contractor License issued by the NC Licensing Board for General Contractors.
SC companies must hold a Residential Specialty Contractor license issued by the SC Residential Builders Commission.
Scan for additional educational content ■ Power Home Remodeling
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam
Kaliner | Founding Partner
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: The company offers a limited lifetime warranty on insulation products in addition to a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
Rating: 4.6 out of 5
Verified Trade License(s) L.81260, 63393
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
■ Citywide Moving Systems, Inc.
4th year as a Best Pick
• Local moving services
• Long-distance moving services
• Interstate moving services
• Packing and unpacking
• Packing and moving supplies
• Loading and unloading
• Furniture assembly and disassembly
• Short- and long-term storage services
• Piano, artwork, and antique furniture moving
• Request written estimates from a couple of moving companies so you can compare options. Be sure to mention any stairs, elevators, or particularly heavy or delicate items, as well as outbuildings or storage units. The movers need to know if they’ll need to bring any special equipment to your job.
• The estimates you receive will likely be either binding or nonbinding. A binding estimate is a set price covering only the goods and services listed on the estimate. You will pay that price even if the shipment’s weight or the job hours end up being different from the estimate. A nonbinding estimate is an estimated price that is finalized at the end of the job, based on the weight of the shipment or the length of the job. A nonbinding estimate is often lower than a binding estimate. However, with
a nonbinding estimate, it’s possible for the final cost to be more than you were quoted.
• Make sure you have a clear understanding of the damage claims process up front, including the time period for submitting a claim if damage does occur. Some amount of liability coverage, usually $0.60 per pound per item relocated, is included in the price of a move. Moving companies do sell extra liability coverage. Some homeowners’ insurance policies cover goods in transit, so check your policy before purchasing additional coverage.
• Combine items you will need immediately upon arriving at your new home into one or two boxes and have them loaded last so they can be unloaded first. Always take medications, important paperwork, valuable or cherished items, and a few days’ worth of clothing with you in your car.
• You might be able to save money by moving in the middle of a month. Most moving companies are busiest at the beginning and end of the month, as leases end and house purchases close.
• Consider packing your belongings yourself; the cost of packing can add up quickly. Remember that if you do pack your own items, the moving company will not, in most cases, be responsible for any damage.
NC companies must hold a ‘C’ number certificate issued by the NC Utilities Commission and a USDOT # (as well as an MC # for interstate movers) issued by the USDOT. SC companies must hold a SC Household Goods certificate issued by the Public Service Commission of SC and a USDOT # (as well as an MC # for interstate movers) issued by the USDOT.
“We at Citywide Moving Systems are dedicated to taking the stress out of your personal/commercial relocation by providing you with the highest quality and excellent service beginning with our professional, well-trained office staff to our fulltime, dependable, experienced movers. We take pride in our customer service.” Rod
Matthews | Owner & CEO
Services Offered: Citywide Moving Systems provides local, intrastate, and interstate moving services, including moving, packing, materials, laboronly, and equipment and hoisting for specialty items for residential and commercial customers. The company also offers a 72,000 sq. ft. gatecoded and climate-controlled storage facility, free estimates, and senior citizen discounts.
Company History: The local, family-owned-and-operated company was started by Rod Matthews in 1994.
Distinctions: The company is a member of the Union County Chamber of Commerce, the Charlotte Regional Business Alliance, the North Carolina Movers Association, and the American Trucking Association.
Services Not Offered: Hot tub moves are not offered.
Minimum Job: Local moves are charged by the hour, plus travel. Laboronly requires a three-hour minimum, plus travel. Intrastate/interstate moves are charged by the weight of the shipment.
Rating: 5.0 out of 5
Verified Trade License(s) C-2235, USDOT-859309, MC-378914
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
■ Painting & Moore, Inc.
4th year as a Best Pick
• Interior and exterior painting
• Color consultations
• Carpentry and wood repair
• Drywall repair
• Cabinet painting
• Faux and decorative finishes
• Wallpaper installation and removal
• Popcorn ceiling removal
• Garage floor painting
• Fence and deck painting and staining
• Preparation is the key to a successful paint job. Make sure the painter you hire includes proper prep work in the estimate for your job. Preparing an area to paint involves patching holes, sanding any patched areas and uneven spots, and ensuring that the entire surface is clean and dry. Exterior work includes repairing any wood rot and fixing damaged siding. Primer and paint adhere best to clean, smooth surfaces, so good prep work is worth the cost. The new paint will last longer (and look better) with the right prep work.
• The estimates you consider should include the same scope of work and materials so you can make a fair comparison. Also check the quality of the paint in the estimate and the number of coats proposed.
• Choose a paint finish that fits the space being painted. Shinier finishes are durable and easy to clean. High gloss is suitable for kitchens, window trim, and doors. Semi-gloss finishes are good for kitchens, trim, and bathrooms. Eggshell works well in dining and living spaces, and matte finishes are best for low-traffic areas such as bedrooms.
• If you are not sure of which paint color to use, ask for a color consultation. Your painting contractor might be able to help you choose a color scheme that suits your home decor. Another option is to buy small samples of colors you like and paint swatches on the walls. This way, you can see what each color looks like under different lighting conditions.
• Before you settle on an exterior paint color, check with your HOA, if you have one. There may be specific colors and paint brands you have to use. Also take the architectural style of your home into account. Some paint manufacturers offer palettes to make the color selection process easier.
• Quality matters. Cheaper paints are formulated differently from more expensive options, so they often require more coats to get the same result as higher-quality paints. The cost of paint is usually lower than the cost of labor, so cheap paint often means that the job will cost more in the end.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“Customer service is very important to us. We wouldn’t be where we’re at today if it weren’t for customer service and treating the customer the way we would want to be treated. We ask for no money down, nothing until you’re completely satisfied with the work. We want you as a customer for life.” Jon
Moore | President & Owner
Services Offered: Painting & Moore, Inc., offers interior and exterior painting, deck staining, wood replacement, pressure washing, popcorn ceiling and wallpaper removal, molding installation, and sheetrock repair and installation. The company also provides free estimates.
Warranty: Painting & Moore offers a three- to five-year warranty dependent on the paint used.
Company History: The locally owned-and-operated company was started in 2007 by Jon Moore.
Employee Information: Employees wear uniforms and undergo background checks and drug testing.
Additional Information: Painting & Moore uses products from Sherwin Williams, PPG, Benjamin Moore, and Sikkens.
Services Not Offered: The company does not offer paint and stain stripping or epoxy finishing.
Minimum Job: The company has a $300 job minimum.
Rating: 4.3 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I have used Best Pick Reports a couple of times, and everyone has been great.”
■ Trutech Wildlife Service
2nd year as a Best Pick
• Pest control services
• Pest removal
• Pest exclusion services and repairs
• Scheduled pest treatments
• Termite protection
• Mosquito control services
• Eco-friendly options
• Disinfectant services
• Whole-house fumigation services
• Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals. Always call a professional to handle the issue. Most pest control companies are equipped to address all types of pest issues, but some specialize only in certain pests. Be sure to ask whether the company handles the specific pest you’re dealing with.
• To avoid attracting pests indoors, don’t let food, drinks, or pet food sit out overnight. Don’t keep firewood on the ground or close to your house. Instead, stack it on blocks or a concrete pad away from your foundation. Clear debris and piles of lumber from your yard, since they provide refuge for pests like termites and cockroaches. Termites need moisture to breed, so keep your gutters and downspouts clear all year. Have leaks repaired
promptly and watch for dripping outdoor faucets, puddling, or damp areas around the foundation.
• Many pest control companies take a comprehensive approach to pest problems. This means that the exterminator will use natural pesticides and humane traps or pest exclusion methods first. If needed, they will also use synthetic pesticides, but carefully and sparingly. This holistic approach to pest management is not only effective, it’s also healthier and safer for people, pets, and the environment.
• Once pests are gone, their entry points should be sealed. Your exterminator will find where the pests got in, identify other potential entry points, and recommend ways to prevent the issue in the future.
• Discourage mosquitoes and other outdoor pests by taking steps like dumping out standing water, caulking foundation cracks, and filling open tree holes with sand. Add these tasks to your normal yard maintenance routine to make them a habit.
• Don’t use insecticides on bees and wasps. While their stings hurt and can be dangerous, these pollinators are vital to our ecosystem. A pest control professional will know how to safely and humanely control the swarm and move the nest.
NC companies must hold a Structural Pest Control License issued by the NC Department of Agriculture & Consumer Services. SC companies must hold a Commercial Applicator License issued by the SC Department of Pesticide Regulation.
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“Established in 1984, Trutech Wildlife Service has 41 years of experience and has become one of the largest wildlife removal companies. While providing quality solutions, we protect our customers from hazards of wildlife in their homes and businesses while ensuring animals are removed in a humane and ethical manner.” Company Representative
Services Offered: Trutech Wildlife Service specializes in pest control services for mice, rats, mosquitoes, stinging insects, squirrels, snakes, bats, birds, raccoons, opossums, moles, and more. In addition, Trutech performs dead animal removal, attic cleanup, exclusion repairs, and preventative services.
Warranty: Trutech Wildlife Service warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History: Trutech has been in the wildlife removal industry for 41 years and operates in over 50 locations.
Distinctions: Trutech is a National Pest Management Association (NPMA) and a National Wildlife Control Operator Association (NWCOA) member.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
Rating: 4.6 out of 5
Verified Trade License(s) 2014P, C0033797
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
4th
4th
2nd year as a Best Pick
COMMON PLUMBING SERVICES
Plumbers Educational Content
• General plumbing installation, replacement, maintenance, and repairs
• Plumbing remodeling services
• Water heaters
• Toilets, faucets, and fixtures
• Garbage disposals
• Drain cleaning
• Water and sewer line repair and replacement
• Septic services
• Sump pumps
• Be sure to locate the main water shutoff valve for your house. In most homes, the valve is indoors, near the water heater. Most fixtures, like sinks and toilets, also have shutoff valves in their supply lines.
• Low water pressure can signal a water line problem or sediment buildup. Test the water pressure at the faucets and remove faucet aerators to look for sediment. You should see a full swirl of water as a basin drains. If you don’t, the pipe may be blocked.
• Most drain clogs are avoidable. Cover drains with strainers or screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners and clog removers are caustic and can weaken pipes over time, so try to avoid them.
• If your water heater’s temperature is set too high, hot water from the tap could scald someone. The Gas Appliance Manufacturers Association recommends that the water at your faucet be no higher than 120 to 125 degrees Fahrenheit.
• When it’s time to upgrade to new plumbing fixtures, look for ENERGY STAR-certified products that save water and reduce your overall energy consumption. Low-flow faucets, showerheads, and toilets have improved in both quality and price since they were first introduced to the marketplace.
NC companies must hold a Plumbing Class I or Class II license issued by the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. SC companies must hold a Mechanical Contractor license issued by the SC Contractor’s Licensing Board or a Residential Specialty Contractor license issued by the SC Residential Builders Commission.
“Our mission statement is to exceed our customer’s expectation and provide a memorable experience.” Basim Mansour | Proud Son & Owner
Services Offered: Michael & Son Services provides plumbing repair and replacement services for water heaters, toilets, showers, faucets, sinks, garbage disposals, gas lines, sewer lines, sump pumps, and septic tanks. The company also offers drain clearing and cleaning, hydro-jetting, bathtub installation, and electrical, HVAC, and 24/7 emergency services.
Warranty: Michael & Son Services offers an extended parts-and-labor warranty, which may protect homeowners from paying out of pocket for repairs later.
Company History: The family-owned company was established in 1976 by Mousa “Mike” Mansour.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Minimum Job: Some services have an estimate fee. An $89 diagnostic fee is charged during normal business hours and is applied to the cost of the job. Michael & Son Services charges by the job.
4.8 out of 5
“When you have a plumbing problem, you need it fixed fast, fixed right, and fixed by a family-friendly company you can trust. ‘Consider it Done.’” Seth Wyatt | Owner
Services Offered: WyattWorks Plumbing provides drain and sewer cleaning, repair, and replacement; drainage system design and installation; downspout extension; sump pump repair, installation, and extension; clog removal; root removal; repiping; hydro-jetting; rodding; excavation; leak detection; repair, replacement, and installation of garbage disposals, toilets, faucets, sinks, showers, bathtubs, tanked and tankless water heaters, gas lines, and water filtration systems; camera inspections; and emergency service.
Warranty: WyattWorks Plumbing offers a variety of warranties based on the project.
Company History: The family-owned company was established in 1980 by Andy Wyatt.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Minimum Job: Some services require an estimate fee. The $59 estimate fee is applied toward the job.
Rating: 4.9 out of 5
Verified Trade License(s) L.34145, 44356 Verified
Verified
“Komfort Air Service Experts has serviced our Greater Charlotte community since 1976. We’re passionate about making the world a cozy place to live. Whether we are warming, cooling, or making the water run, we take great pride in keeping our customers comfortable and satisfied. Komfort Air is your go-to plumbing company.” Gary Connor | General Manager
Services Offered: Komfort Air Service Experts offers plumbing services for garbage disposals, faucets, toilets, water heaters, water filters, water softeners, and sump pumps; leak detection and repair; gas, water, and sewer line services; drain cleaning; 24/7 emergency service; maintenance programs; and HVAC services.
Warranty: Komfort Air Service Experts offers a written 100 percent satisfaction guarantee and extended equipment warranties. The company honors all manufacturers’ warranties.
Company History: The national company was established in 1976.
Distinctions: Komfort Air is ACE Certified.
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: Some services have an estimate fee. There is a trip charge that can be applied to the service cost.
“At HL Bowman, we are committed to serving our community with respect, integrity, and compassion. We will do everything in our power to ensure that you receive high-quality service. Our expert technicians know how to address HVAC, plumbing, and electrical issues to keep your home running efficiently and functionally.” Bryan Enders | Owner
Services Offered: HL Bowman specializes in residential plumbing services. Services include fixture repair and installation; repiping and pipe relocation; leak detection; code issues; conventional and tankless water heaters; water filtration and softener systems; trenchless sewer repair; sump pumps; gas line work; boilers; and camera inspections. HL Bowman also offers HVAC services, electrical work, duct cleaning, and appliance repair. Maintenance plans and financing are available.
Warranty: Customer satisfaction is guaranteed.
Company History: The family-owned-and-operated company was founded in 1946 by the Bowman and Enders families. HL Bowman is now run by the Enders family’s second and third generations.
Distinctions: HL Bowman is A+ Rated and Accredited with the BBB.
Employee Information: Employees wear uniforms and drive marked vehicles.
Rating: 4.8 out of 5 Verified
Verified
Verified Workers’ Comp
■ Baker SoftWash
2nd year as a Best Pick
• Roof cleaning
• Soft washing
• Roof sealing
• Roof leak repair
• Pressure washing
• Roof cleaning is an important exterior cleaning service. It removes algae, moss, dirt, mold, and other buildup from your roof and keeps your roof in good shape. Keep an eye out for black streaks, since they can be a sign of algae growing on your shingles. Algae growth is an especially common problem in areas of the country with high humidity. Even if your area isn’t humid very often, you may find mold, mildew, and other dirty buildup on the north- and west-facing sections of your roof. Those parts of the roof receive the least amount of sunlight during the day, which makes them more susceptible to accumulation of dirt and debris.
• If allowed to grow unchecked, algae, lichen, moss, and mold can eventually damage parts of your roof, like the shingles, underlayment, and decking. Roof cleaning improves a roof’s appearance and extends its life. Soft washing and low-pressure washing are the most common roof cleaning methods. If it’s done improperly, pressure washing of any sort (low or high pressure) can damage your
roof. Hire only an experienced professional who has the right tools.
• To soft wash your roof, the cleaner will apply a cleaning solution to the entire roof with a commercial sprayer. The cleaning solution kills organic matter and makes it easier to remove. The cleaner might use a soft broom or brush to carefully loosen stubborn dirt or organic growth. Finally, they will rinse the roof with water.
• Ask your roof cleaner about their cleaning solutions. If possible, opt for the most ecofriendly option available, since some of it will likely end up on your yard. The cleaning solutions recommended by the Asphalt Roofing Manufacturers Association (ARMA) aren’t caustic and won’t damage your landscaping.
• Always verify any state-required workers’ compensation and liability insurance before contracting with a roof cleaning company. The crew will be working at dangerous heights. Using a company that is properly insured helps protect you in case of an accident. Also keep in mind that most homeowners’ insurance policies will only provide accident coverage if the company involved is adequately insured. This extra step of due diligence when making a hiring decision is well worth it.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“Keeping America Clean isn’t just our tagline, it’s our pledge. At Baker SoftWash, we merge age-old washing traditions with cutting-edge technologies. Our commitment? To rejuvenate every facade, restore every surface, and revive the beauty that time tries to fade. Every wash is a testament to our dedication to quality, care, and excellence.” Shawn
Services Offered: Baker SoftWash is a home exterior cleaning company that specializes in roof cleaning. Additional services include house washing; gutter cleaning and brightening; window cleaning; French drain cleaning; concrete, fence, deck, and dock cleaning; custom Christmas lights; and permanent exterior lighting. Estimates are free.
Warranty: Roof cleaning services carry a five-year spot-free warranty.
Company History: Baker SoftWash is a local, family-owned company that was founded in 2017.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Services Not Offered: The company does not clean trash cans or empty pools.
Minimum Job: House washing has a $300 minimum, roof cleaning has a $500 minimum, and custom Christmas lights have an $800 minimum.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Baker | CEO
• Roof installation and replacement
• Roof repair and maintenance
• Fascia and soffit repair
• Roof inspections
• Storm damage assessments
• Asphalt shingles are the most common roofing material for houses in the US, largely because they are low maintenance and easy to install. If your budget allows, opt for architectural asphalt shingles. They are heavier and more durable than standard three-tab asphalt shingles, so your roof will last longer.
• Normal house settling can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles, which goes against best practices for re-roofing. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t fully bonded. Damaged decking must be replaced. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.
• Roof ventilation is critical. Without it, hot air will become trapped in your attic and cause your HVAC system to work overtime, among other problems. Roof replacement is the perfect time to improve inadequate ventilation. Depending on the design of your roof, a combination of ridge vents and soffit vents is a great, cost-effective solution.
• Most roof leaks are caused by flashing that has failed or been improperly installed around chimneys, vent pipes, and skylights. These leaks can usually be fixed with caulk, but that’s a temporary solution. Caulking can shrink or deteriorate over time, and once that happens, the leak will return. For a long-term fix, the flashing will need to be removed and replaced.
• To protect your roof, try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.
NC companies must hold a Building or Residential Contractor License issued by the NC Licensing Board for General Contractors. SC companies must hold a General Contractor license issued by the SC Contractor’s Licensing Board or a Residential Specialty Contractor license issued by the SC Residential Builders Commission.
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam
Kaliner | Founding Partner
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: Roof installations are backed by a 50-year full manufacturer warranty. Power Home also offers a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
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“Legacy Home Remodeling is a trusted local home remodeling company specializing in high-quality exterior solutions. We offer expert installation of windows, roofing, siding, and gutters to enhance your home’s curb appeal and durability. Our commitment to exceptional craftsmanship and customer service makes us your go-to choice.” Scott Gramm | Owner
Services Offered: Legacy Home Remodeling is a home exterior remodeling contractor that specializes in full roof replacement. Other services include window and exterior door replacement, whole-house siding and trim replacement, and full gutter and gutter protection system replacement. Estimates are free.
Warranty: Windows, doors, siding, and roofing have a 50-year parts-andlabor warranty. Gutter and gutter protection systems have a 25-year parts-and-labor warranty.
Company History: The local, family-owned company was founded in 2021.
Distinctions: Legacy Home Remodeling is a GAF Master Elite Roofing Contractor and was listed on Qualified Remodeler’s 2024 Top 500 list.
Services Not Offered: The company does not offer repairs, partial replacements, interior or garage doors, or glass-only replacement and does not accept insurance.
Rating: 4.9 out of 5
Verified Trade License(s) L.88043
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“Our mission is to provide homeowners with exceptional quality and world-class communication. Our passionate team is dedicated to revolutionizing home improvement while giving back to the community via our Home Genius Cares program. We’re proud to have built a company where trust, craftsmanship, and people come first.” Jeff Gunhus | CEO
Services Offered: Home Genius Exteriors offers custom residential roofing, siding, window, door, gutter, and attic insulation services. Attic and roof inspections are free, and financing is available.
Warranty: Home Genius Exteriors offers comprehensive warranties.
Company History: The company was founded by Jeff Gunhus in 2018.
Distinctions: Home Genius Exteriors is accredited by the BBB and has an A+ rating. The company is a CertainTeed 5-Star Contractor, an Owens Corning Platinum Preferred and Top of the House Certified Contractor, and a James Hardie Elite Preferred Contractor, among other industry distinctions.
Employee Information: Employees drive marked vehicles and undergo background checks.
Rating: 4.8 out of 5
Verified Trade License(s) L.102857
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I think Best Pick Reports is a good service.”
–Nancy G. | Deerfield, IL
2nd year as a Best Pick
1st year as a Best Pick
• Siding installation
• Siding replacement and repair
• Vinyl and insulated vinyl siding
• Fiber cement siding
• Engineered wood siding
• Cedar siding
• Exterior home remodeling and renovation
• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth. If the deterioration is limited to a small area, you may be able to have only that spot repaired. If more than a few planks are failing, opt for all new siding.
• Find out if your homeowners’ association has restrictions on siding materials, styles, and colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.
• Siding replacement is a great opportunity to boost your home’s energy efficiency and curb appeal. While you’re deciding on the type of siding you want, think about color schemes,
too. Some siding products are painted during manufacturing, while others are painted after installation.
• Siding replacement jobs last approximately one to two weeks. Exterior painting, if needed, typically takes two to four days. Before the siding job begins, remove art and wall hangings from interior walls and move furniture toward the center of the room.
• With proper installation and maintenance, most siding products will last decades. Some materials, like brick or stone, can last the life of the structure. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to remove dirt and grime.
• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced contractor that uses reliable products and offers robust warranties. Siding can be installed year round, but it’s typically easier in moderate temperatures. Extreme temperatures can make siding expand or contract during installation, which can then lead to cracking. Schedule siding work for the fall or spring if possible.
NC companies must hold a Building or Residential Contractor License issued by the NC Licensing Board for General Contractors. SC companies must hold a General Contractor license issued by the SC Contractor’s Licensing Board or a Residential Specialty Contractor license issued by the SC Residential Builders Commission. Scan for additional educational content
“Legacy Home Remodeling is a trusted local home remodeling company specializing in high-quality exterior
We offer expert installation of windows, roofing, siding, and gutters to enhance your home’s curb appeal and
Our commitment to exceptional craftsmanship and customer service makes us your go-to choice.” Scott Gramm | Owner
Services Offered: Legacy Home Remodeling is a home exterior remodeling contractor that specializes in whole-house siding and trim replacement. Other services include window and exterior door replacement, full roof replacement, and full gutter and gutter protection system replacement. Estimates are free.
Warranty: Windows, doors, siding, and roofing have a 50-year parts-andlabor warranty. Gutter and gutter protection systems have a 25-year parts-and-labor warranty.
Company History: The local, family-owned company was founded in 2021.
Distinctions: Legacy Home Remodeling is a GAF Master Elite Roofing Contractor and was listed on Qualified Remodeler’s 2024 Top 500 list.
Services Not Offered: The company does not offer repairs, partial replacements, interior or garage doors, or glass-only replacement and does not accept insurance.
“Our mission is to provide homeowners with exceptional quality and world-class communication. Our passionate team is dedicated to revolutionizing home improvement while giving back to the community via our Home Genius Cares program. We’re proud to have built a company where trust, craftsmanship, and people come first.” Jeff Gunhus | CEO
Services Offered: Home Genius Exteriors offers custom residential roofing, siding, window, door, gutter, and attic insulation services. Attic and roof inspections are free, and financing is available.
Warranty: Home Genius Exteriors offers comprehensive warranties.
Company History: The company was founded by Jeff Gunhus in 2018.
Distinctions: Home Genius Exteriors is accredited by the BBB and has an A+ rating. The company is a CertainTeed 5-Star Contractor, an Owens Corning Platinum Preferred and Top of the House Certified Contractor, and a James Hardie Elite Preferred Contractor, among other industry distinctions.
Employee Information: Employees drive marked vehicles and undergo background checks.
4.8 out of 5
Trade License(s) L.102857
Best Pick Reports recommends:
2nd year as a Best Pick
COMMON WATER TREATMENT & FILTRATION SERVICES
• Whole-home water filtration system installation and maintenance
• Point-of-entry systems
• Point-of-use systems
• Water softening and conditioning systems
• Well water treatment
• Salt-free softening systems
• UV systems
• Repiping
• Before you invest in a whole-house water treatment and filtration system, do some research to find out which types of contaminants you may need to treat for or filter out. If you have well water, you can either test your water supply on your own or have a water quality specialist run the test. If your water comes from the municipal supply, contact your local water treatment or environmental protection office and request a copy of the most recent water quality index (WQI) report for your area.
• The next step is to determine the flow rate of the various plumbing fixtures around your house. This includes faucets, toilets, showerheads, and even your dishwasher and water heater. The pros can help you with this calculation, but the general guidance is to opt for a whole-house water filter
with a flow rate of around one to two gallons per minute higher than your home’s average. This will ensure that you don’t have issues with water pressure or inconsistent flow rates once the filtration system is installed.
• Take into account the actual filter cartridges as you research different filtration system options. How much are replacements? How often will you need to replace the filter cartridge? Remember that replacing the filter cartridge on schedule is essential to maintaining your water quality and keeping the filtration system in good shape.
• If your initial water quality test showed high levels of calcium and magnesium in the water, look into a whole-house water softening system. Hard water can cause a lot of problems over time, including limescale buildup in your plumbing system, pipe clogs, and reduced water heater efficiency.
• Most water softening systems use salt to soften hard water. Water runs from the household supply line through a tank where a chemical process swaps the magnesium and calcium for sodium. The water that leaves the tank has been softened. Salt-based softeners don’t result in salty tasting water, but they do leave a trace amount of sodium in the water. If that’s a concern, opt for a salt-free system.
NC companies must hold a Plumbing Class I or Class II license issued by the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. South Carolina does not issue or require a trade license for companies in this service category.
“Leaf Home Water Solutions empowers homeowners to take control of their drinking water quality and safety with over 250 customizable solutions. Bringing our Leaf Home excellence, we start with a free water test to learn your needs and budget. Our trusted experts design custom solutions for your home.” Robert Erickson | Director of Business Operations
Services Offered: Leaf Home Water Solutions provides a variety of services, including water filtration, water softening, water conditioning, reverse osmosis, UV system defense, and whole-home water systems. Free estimates are offered.
Warranty: Leaf Home Water Solutions offers a limited warranty. Terms and conditions apply.
Company History: The local company started in 2020.
Distinctions: Leaf Home Water Solutions was listed on the 2023 Companies to Watch List.
Employee Information: Employees are background checked.
4.3 out of 5
Trade License(s)
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
3rd year as a Best Pick
1st year as a Best Pick
• Basement waterproofing
• Foundation waterproofing
• Moisture and humidity control systems
• Interior and exterior drainage systems
• Crawl space sealing
• Basement and crawl space water problems are usually caused by hydrostatic pressure. This means that water in the soil pushes against the walls or floor of the basement or crawl space. Eventually, water leaks into the space. Hydrostatic pressure can be caused by poor grading, defective or clogged gutters, and failed footing drains. A high “false” water table can also cause hydrostatic pressure. This happens when the water table is higher than your foundation.
• The fix for a water intrusion issue often involves a few systems and tools. One of the first steps is to check that the gutters and downspouts are clear of debris and installed correctly. Any foundation cracks should be sealed. Porous cement block walls and mortar joints are especially susceptible to leakage. Sealing and waterproofing these elements will help prevent ongoing issues.
• Your waterproofing contractor may also recommend a drainage system. Drainage systems can be installed around the exterior or interior perimeter of your house. In either case, the project involves a lot of digging. Interior drainage system installation usually means that the basement floor will be dug up. Fortunately, waterproofing experts know how to do this efficiently while minimizing the mess.
• If the primary cause of your water intrusion problems is foundation cracks, your contractor might recommend the injection method as a fix. This method seals cracks in a house foundation with an epoxy or polyurethane material. Once the entire crack is full of epoxy or polyurethane, the repair is complete. This solution doesn’t work for every case, but a waterproofing contractor can tell you whether injection will work for your situation.
• Sump pumps are common additions to waterproofing and drainage systems. If your system includes a sump pump, have it inspected and maintained annually. Remember that sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.
For projects exceeding certain thresholds, NC companies may be required to hold a Building or Residential Contractor License Issued by the NC Licensing Board for General Contractors and SC companies may be required to hold a Residential Specialty Contractor license issued by the SC Residential Builders Commission. Scan for additional educational content
“Dry Pro Foundation and Crawlspace Specialists help homeowners with foundation repair, basement waterproofing, crawl space encapsulation, and concrete lifting needs. With 26 years of experience, Dry Pro provides high-quality home repair solutions and personalized service throughout the greater Charlotte area.” Dry Pro Team
Services Offered: Dry Pro Foundation and Crawlspace Specialists are experts in resolving foundation repair issues. The company also performs concrete lifting, crawl space encapsulation, and basement waterproofing. Free estimates and financing options are offered.
Warranty: Dry Pro offers nationally backed transferable warranties.
Company History: Ron Weatherly founded the company in 1999. Dry Pro is part of Groundworks Companies.
Distinctions: The company appeared on the 2022 Inc. 5000 list of America’s Fastest-Growing Companies and was named a Top Workplace by The Charlotte Observer in 2018-2020.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
4.8 out of 5
Trade License(s) L.79336, CLG123341
“Charlotte-area homeowners have trusted our locally owned team for premium foundation waterproofing and repair for more than a decade. Our solutions safeguard your home’s value and your family’s health. If you’ve got a wet crawl space or basement, You Otter Get Dry!” Kevin Sanders | Owner & Founder
Services Offered: Dry Otter Waterproofing offers foundation repair and waterproofing services such as crawl space vapor barriers, encapsulation, sump pumps, drainage systems, mold remediation, new insulation, and dehumidifiers; basement waterproofing systems with drainage, sump pumps, and cracked wall support; and foundation repair including subfloor and joist repair and added support. Free estimates and financing options are available.
Warranty: Transferable warranties are offered.
Company History: Kevin Sanders founded the company in 2013 and is still the active operator.
Distinctions: Dry Otter Waterproofing is a member of NARI, the BHA, and the Charlotte Area Chamber of Commerce and is A+ Rated and Accredited with the BBB. The company has been recognized by Business North Carolina Magazine as a 2023 Small Business of the Year and a Best Employer in both 2022 and 2024.
4.9 out of 5
License(s) Not Required
■ Trutech Wildlife Service 980-291-6248 4th year as a Best Pick
• Wildlife removal
• Wildlife management
• Exclusion services and repairs
• Humane removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more
• Dead animal removal
• Space deodorization
• Insulation removal and replacement
• General pest control
• Wildlife removal can be dangerous, so don’t try to take care of the problem by yourself. Wild animals enter your home looking for shelter and safety, and they don’t take kindly to being removed from a cozy hiding place. They may bite or scratch out of fear. Always call a professional to handle the issue. Wildlife removal specialists have training and special equipment to safely and humanely remove nuisance animals without putting themselves or others at risk.
• Reputable wildlife removal companies use humane methods of animal control. In most cases, nuisance wildlife is captured using humane live traps. Once the animal is captured, state regulations largely dictate the next steps. In some cases, the animal must be released in the same area in which it was
captured. In others, the animal may be relocated a certain distance away.
• Mice and rats live in groups and multiply rapidly. If you see one of these rodents, it is likely that you have many more. Getting rid of mice and rats usually involves baiting and trapping them, removing them, and then preventing their reentry by finding and sealing up all gaps larger than a dime.
• Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician will do a thorough inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent re-entry of other unwanted pests in the future.
• Exclusion work often includes tasks like installing a chimney cap, sealing gaps at the fascia, and patching siding holes. Sealing gaps around vents and pipes is also a common exclusion repair. To finish up the exclusion work, trim any tree limbs overhanging your roof. Also prune shrubs that grow too close to the house. If you have bird feeders in your yard, move them as far away from your house as possible. Don’t give birds reasons to get close to your house.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“Established in 1984, Trutech Wildlife Service has 41 years of experience and has become one of the largest wildlife removal companies. While providing quality solutions, we protect our customers from hazards of wildlife in their homes and businesses while ensuring animals are removed in a humane and ethical manner.” Company Representative
Services Offered: Trutech Wildlife Service handles nuisance wildlife that includes, but is not limited to, rats, mice, squirrels, snakes, bats, birds, raccoons, opossums, moles, groundhogs, skunks, and stinging insects. In addition to safe and humane wildlife removal, Trutech provides general pest control, dead animal removal, attic cleanup, exclusion repairs, mosquito control, and preventative services.
Warranty: Trutech Wildlife Service warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History: The company started in 1984.
Distinctions: The company is a National Pest Management Association (NPMA) and a National Wildlife Control Operator Association (NWCOA) member.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
Rating: 4.6 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
• Door installation and replacement
• Window installation and replacement
• Energy-efficient windows and doors
• Impact or storm windows and doors
• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows
• Sliding glass, patio, and French doors
• Entryway and interior doors
• Wood, insulated steel, and fiberglass doors
• Nearly one-third of all residential energy loss occurs through windows and doors. The worst culprits are old windows and doors. Fortunately, windows and doors on today’s market are very effective at keeping heated and cooled air from escaping the house.
• Multi-pane windows are more expensive than single-pane windows, but the energy savings over time typically outweighs the extra cost. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces the amount of heat transferred through the window.
• Low-emissivity (or Low-E) glass is manufactured with a very thin coating that reflects infrared light and UV rays from the sun to help keep your house cool in the summer.
• Windows and doors must be installed square, level, and load-free or they will be drafty. Having a capable and qualified contractor matters when the windows and doors are installed as well as in the future. Years after the installation, a reputable contractor will likely still be in business if you need service.
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value
manship; and trusted because we believe in total customer satisfaction.”
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: The company offers a limited lifetime warranty on window and door products in addition to a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
Adam Kaliner |
4.6 out of 5
63393
and true
“Renewal by Andersen of the Carolinas is proud to serve the window and door replacement needs of the greater Charlotte area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of 120+ years of quality, innovation, and craftsmanship.” Sharon Sullivan | Local Owner
Services Offered: Renewal by Andersen of the Carolinas offers replacement windows and doors in a variety of colors and styles. The company offers windows and doors in its proprietary Fibrex material, which is two times stronger than vinyl. Free estimates are offered.
Warranty: Renewal by Andersen has a fully transferable warranty with 20 years on the glass and Fibrex material, 10 years on the hardware, and 2 years on the labor.
Company History: The local, family-owned company is part of a national brand that was established in 1995 by Andersen Corporation.
Distinctions: The company was named the ENERGY STAR Partner of the Year for Sustained Excellence 2021.
Employee Information: Employees wear uniforms and drive marked vehicles.
Services Not Offered: Car window or windshield repair service is not offered.
Rating: 4.8 out of 5 Verified
571 Verified
Verified
“We offer premium windows and doors specifically designed for the Charlotte climate. All products are installed by highly skilled professionals and are covered by one of the most comprehensive warranties in the industry. We’re best known for the attention we pay to every detail.” Harley Magden | CEO & Co-owner
Services Offered: Window Nation installs custom vinyl windows and doors for residents of North Carolina, Northern Virginia, Maryland, DC, Northern Delaware, Pennsylvania, and New Jersey.
Warranty: Window Nation offers a 100 percent customer satisfaction guarantee.
Company History: Window Nation is owned by brothers Harley and Aaron Magden, third-generation window experts. The company has installed over 1 million windows in more than 125,000 homes.
Distinctions: The company is an EPA Lead-Safe Certified Firm. Window Nation was ranked 5th on Remodeling’s 2020 list of the largest replacement contractors in the US.
Services Not Offered: The company does not install glass block or repair products that it did not install.
Minimum Job: A three-window minimum is required.
Rating: 4.6 out of 5
Verified Trade License(s) L.100783, 642
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“Carolina Home Remodeling is a local and family-owned home improvement company with 22 years of experience. We specialize in custom-designed windows and doors featuring high-quality SoftLite and ProVia products. Our expert installation services and exceptional customer service make us your go-to home improvement partner.” R. Anderson | Owner
Services Offered: Carolina Home Remodeling specializes in custombuilt replacement windows and doors in a variety of colors, styles, and materials. Additional services include shower and bathtub remodeling. Estimates are free.
Warranty: Carolina Home Remodeling offers a Lifetime Warranty on products and a ten-year workmanship warranty on installation.
Company History: Established in 2002, Carolina Home Remodeling has built a reputation as a trusted home remodeling company serving residents in the greater Charlotte, North Carolina area. Known for valuedriven solutions, the company collaborates with some of the industry’s most trusted brands, including Jacuzzi Bath Remodel, ProVia, and SoftLite, to offer high-quality products for home improvement needs.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Rating: 4.9 out of 5
Verified
752 Verified
Verified
“Legacy Home Remodeling is a trusted local home remodeling company specializing in high-quality exterior solutions. We offer expert installation of windows, roofing, siding, and gutters to enhance your home’s curb appeal and durability. Our commitment to exceptional craftsmanship and customer service makes us your go-to choice.” Scott
Gramm | Owner
Services Offered: Legacy Home Remodeling is a home exterior remodeling contractor that specializes in window and exterior door replacement. Other services include full roof replacement, whole-house siding and trim replacement, and full gutter and gutter protection system replacement. Estimates are free.
Warranty: Windows, doors, siding, and roofing have a 50-year parts-andlabor warranty. Gutter and gutter protection systems have a 25-year parts-and-labor warranty.
Company History: The local, family-owned company was founded in 2021.
Distinctions: Legacy Home Remodeling is a GAF Master Elite Roofing Contractor and was listed on Qualified Remodeler’s 2024 Top 500 list.
Services Not Offered: The company does not offer repairs, partial replacements, interior or garage doors, or glass-only replacement and does not accept insurance.
Rating: 4.9 out of 5
Verified Trade License(s) L.88043
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I
Best Pick Reports recommends:
■ Baker SoftWash
2nd year as a Best Pick
• Interior and exterior window cleaning
• Pressure washing
• House washing
• Low-pressure roof cleaning
• Deck and fence cleaning
• Driveway, patio, and pool deck cleaning
• There are a couple of common techniques for washing windows, and both work well when done by an experienced, conscientious team. Some residential window cleaners hand-wash windows. This method lets the cleaner work with a lot of attention to detail. Water-fed pole cleaning is quicker and lets the cleaner stay on the ground for most residential jobs. For this method, the cleaner washes the windows with a long tube that sprays high-pressure purified water.
• Many window cleaning companies offer other related services, like recaulking and screen replacement. A company that offers these services can do all your seasonal window work at one time.
• Over time, mildew, algae, and dirt can dull your siding and the concrete or paved surfaces around your house. Stains and discoloration are hard to remove by hand, especially from materials like concrete, stone, and wood. A pressure washer can clean a larger area in less time than one person can accomplish with a scrub brush and soapy water.
• A pressure washer can spray a jet of water with enough force to do a lot of damage in inexperienced hands. For most residential jobs, however, the full power of a pressure washer isn’t needed. Low-pressure power washing, or soft washing, works well for jobs like roof cleaning and house washing.
• Be sure to ask about the cleaning solutions the company uses. It’s very important that they not use anything with hydrofluoric acid. Hydrofluoric acid is used in some commercial cleaning solutions, but it can cause etching or pitting on glass.
• Window cleaning and pressure washing require skill, experience, and knowledge of chemicals. Because of the potential for damage and injury, be sure that the company you hire has plenty of experience as well as state-required general liability and worker’s compensation insurance policies. This coverage protects you and the crew members working at your house.
Neither North Carolina nor South Carolina issue or require a trade license for companies in this service category.
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“Keeping America Clean isn’t just our tagline, it’s our pledge. At Baker SoftWash, we merge age-old washing traditions with cutting-edge technologies. Our commitment? To rejuvenate every facade, restore every surface, and revive the beauty that time tries to fade. Every wash is a testament to our dedication to quality, care, and excellence.” Shawn
Services Offered: Baker SoftWash is a home exterior cleaning company that specializes in window cleaning and pressure washing. Additional services include roof and house washing; gutter cleaning and brightening; French drain cleaning; concrete, fence, deck, and dock cleaning; custom Christmas lights; and permanent exterior lighting. Estimates are free.
Warranty: Roof cleaning services carry a five-year spot-free warranty.
Company History: Baker SoftWash is a local, family-owned company that was founded in 2017.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Services Not Offered: The company does not clean trash cans or empty pools.
Minimum Job: House washing has a $300 minimum, roof cleaning has a $500 minimum, and custom Christmas lights have an $800 minimum.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Baker | CEO
• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.
• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.
• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.
• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.
• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.
• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.
• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.
• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.
• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.
• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.
• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.
• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.
• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.
• Our internal surveying is an independent process conducted through our own phone surveying platform or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.
• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.
• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.
• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.
• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.
• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.
• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.
• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.
• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.
• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.
• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.
• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.
• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.
• We also verify trade licenses required by the state by referring directly to the appropriate state authority.
• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.
• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.
• Names are listed in a first name, last initial format.
• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.
• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.
• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.
• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.
Clean out junk and debris from house and yard
Clean carpets and upholstery
Clean air ducts
Check air filters for cleaning or replacement
Set ceiling fan blades to run counterclockwise
Scalp lawn
Aerate lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Mow lawn at least once a week
Inspect for termites
Check roof for leaks and damaged shingles
Clean gutters and downspouts
Start up sprinkler system and pool
Clean outside structures such as awnings, walkways, and storage sheds
Wash windows
Clean HVAC condenser
Lubricate garage door and check door alignment
Inspect basement or crawl space for leaks, standing water, and mold
Check plumbing for leaks, rust, and damaged pipes
Drain and refill water heater
Check air filters for cleaning or replacement
Test smoke and carbon monoxide detectors
Test GFCI outlets
Clean refrigerator coils
Fertilize warm-season grass
Water lawn—average one inch of water per week
Mow lawn every seven to ten days
Inspect trees for dead branches as well as pest and disease issues
Pressure wash siding and fence
Touch up paint
Restain or reseal deck
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
Inspect and clean fireplace and chimney
Pest-proof home in anticipation of colder weather
Inspect and clean furnace
Check air filters for cleaning or replacement
Set ceiling fan blades to run clockwise
Check insulation levels in attic and basement or crawl space
Organize closets and garage
Seed lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Check windows and doors for gaps; caulk or weatherstrip as needed
Prune trees and remove dead branches
Check roof for missing, loose, or damaged shingles
Clean gutters and downspouts
Wash windows
Shut down pool and sprinkler system
Remove leaves from and clean outside structures such as awnings, walkways, and storage sheds
Lubricate garage door and check door alignment
Check bathrooms and basements for mold and moisture
Check air filters for cleaning or replacement
Inspect electrical system
Test smoke and carbon monoxide detectors
Clean refrigerator coils
Make sure family members know winter storm plan
Insulate exposed pipes and spigots
Check for cracks in driveway, home foundation, and patio
Check for leaning trees near home
Inspect landscaping and prepare for spring
Inspect fence and replace loose or rotten boards as well as rusty or worn gate hardware
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.
We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.
To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We
take your privacy very seriously and will never share or sell this data.
The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.
A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.
Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.
We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.
All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.
To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book, website, or app, the company will know that you’re calling through Best Pick Reports due to this unique number.
HOW
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Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.
For more information, please visit www.bestpickreports.com
Our sister company GuildQuality is the building and home improvement industry’s leader in third-party customer satisfaction surveying. For each Best Pick Reports publication, GuildQuality conducts extensive consumer satisfaction research to review home service providers, and we use the data collected to provide testimonials and objective, third-party ratings of companies in dozens of categories.
For more information, please visit www.guildquality.com.
Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.
For more information, please visit www.evercommerce.com
Best Pick Reports Staff
Operations
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Patrick Recchia
Ryan LaMotte
Production
Bekah Goudy
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Research & Qualification
Amber Davis
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Malone Walker
Editors
Julia Mann Designer
Omar Ghuzlan
Your Service Team
Customer Experience
Rudy McLaughlin
Victoria Cheshire
Account Managers
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Jennifer Cline
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