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The Best Pick® certification has represented excellence in service for 28 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.
www.bestpickreports.com
The Best Pick Certification Process
To establish the recommendations in each Best Pick Reports® publication, we calculate a star rating based on the past three years of a company’s customer reviews. We use our own survey platform, work with our sister research company GuildQuality to survey a company’s previous customers and, if needed, analyze Google reviews. We also evaluate a company’s credit history and financial standing. Only the companies that meet our qualification standards are invited to participate in the Best Pick program.
Our Company Screening Process
RESEARCH
We rely on online reviews, independent surveys, and company financial data to identify top local companies in dozens of home service categories.
INVITATION
Inclusion is by invitation alone and is extended only if the company has met our qualification standards.
RATING
At least 80% of responses via our in-house customer surveying must be positive. We also look for 25+ Google reviews and a 4.0+ rating.
PUBLICATION
We publish Certified Best Pick® companies semi-annually. Companies pay a fee for research and publication distribution.
CREDENTIALS
We verify that companies carry all state-required licenses and insurance.
GUARANTEE
Companies are backed by the Best Pick Guarantee, giving homeowners security and confidence when hiring.
The Best Pick Difference
Getting referrals from your neighbors is a traditional method of identifying a company you feel you can trust, but a limited number of referrals does not always tell the whole story. This is why we take word of mouth to the next level by analyzing independent customer surveys and online reviews.
By proactively seeking homeowner feedback, we make sure that the reviews we use to rate companies are not from a biased, vocal minority, as is commonly the case with other review guides. Companies also cannot buy a good rating; the only way they can obtain the Certified Best Pick® designation is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.
This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:
Quality You Can Count On
Features a short list of top local companies and their accurate ratings
Stands behind recommendations with a service guarantee
Customer Satisfaction Research
Rates companies based on customer feedback
Credential Verification
Communicates with insurance agencies to verify coverage annually
Relies on a dedicated team for qualification monitoring
Proactively publishes reviews
Directly confirms trade licenses every year with state authorities
Prints all state-required trade license numbers for each company
Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you
Air Conditioning & Heating
1st year as a Best Pick ■
1st year as a Best Pick Educational Content
COMMON HVAC SERVICES
• Air conditioning and heating services
• Equipment repair and replacement
• System troubleshooting
• Maintenance agreements
• Refrigerant recharging or refilling
• HVAC system and equipment installation
• Thermostat installation, replacement, and troubleshooting
• Humidifier and dehumidifier installation
TOP CONSUMER TIPS
• Regular preventive maintenance visits are key to ensuring that your system does not fail at a crucial time of year. Ask if the company offers maintenance plans or membership programs. These plans usually include two maintenance appointments per year plus additional perks, like reduced or waived dispatch fees.
• The right HVAC system size is key to efficiently cooling and heating your home. If the system is too small, it won’t do a good job controlling the temperature of the house on really hot or cold days. On the other hand, if the system is
TRADE LICENSE INFORMATION
too large, it will cycle on and off frequently. Your contractor should use the Manual J formula to make sure your HVAC system is the right size.
• Programmable or Wi-Fi-enabled thermostats can help you save money on your energy bill. If no one is home during the day, thermostats can be set to automatically adjust the temperature to use less energy while the house is empty.
• Ask your service provider for warranty details in writing. They may offer warranties on both repair and installation work. Your equipment will most likely carry a manufacturers’ warranty, too. Ask the company whether they honor manufacturer warranties or whether you will need to contact the manufacturer directly in the event of a problem.
• If your HVAC system is running well but you’re interested in increasing your home’s efficiency, look into duct sealing. HVAC ductwork can leak 30 to 35 percent of the system capacity into attics and crawl spaces. Sealing the ducts can lower energy costs and boost air circulation.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
Air Conditioning & Heating
NH Ross Plumbing, Heating, Cooling & Electric
“NH Ross is your go-to for reliable plumbing, heating, cooling, and electrical solutions on Long Island. Our commitment to excellence, coupled with a blend of expertise and local warmth, ensures top-notch service. Experience the comfort and reliability that make us your go-to home service provider in Suffolk and Nassau County.” Neal Ross | President & Owner
Services Offered: NH Ross is a full-service residential air conditioning and heating contractor that specializes in oil-to-gas conversions and maintenance, repair, and replacement of gas boilers, furnaces, and heat pumps. The company also offers central A/C, mini-splits, smart thermostats, and indoor air quality solutions. NH Ross offers same-day installs and service. Financing is available. Estimates on equipment replacements are free.
Warranty: NH Ross honors manufacturer warranties and offers a 100 percent satisfaction guarantee as well as partner plan memberships that include additional benefits.
Company History: The local, family-owned company was established in 1971.
Distinctions: NH Ross is A+ Rated and Accredited with the BBB, is a HomeAdvisor Elite Service company, and has won multiple Best of Long Island awards.
Tragar Home Services
of
Not Required
“Tragar provides complete comfort solutions for Long Island families so they can focus on living. We value all the virtues of a loving home: Caring, dependability, trustworthiness, and fairness for our clients, team, and community. Our service commitment begins with the first contact. Since 1956, Tragar has been the Family of Comfort.” Dennis Traina | Owner & CEO
Services Offered: Tragar Home Services specializes in heating and cooling services, fuel oil delivery, and plumbing. Heating services include oil and gas heating systems; ductless systems; heat pumps; oil tanks and tank monitors; oil-to-gas conversions; and radiant heat. Cooling services include central and ductless systems; A/C system checks, service, and repair; and ductless cleaning. Tragar offers Bioheat heating oil; budget plan enrollment; and automatic and will-call oil delivery. Tragar also offers oil, gas, and cooling system service contracts; financing options; 24/7 emergency services; and free installation estimates.
Warranty: Tragar offers labor and manufacturers’ warranties on many installed items. Call for details.
Company History: The local, veteran-owned company was founded by John Traina in 1956.
Services Not Offered: Tragar does not offer geothermal heating services.
4.9 out of 5
License(s) Not Required
Varsity Home Service 516-715-3470
“Practice makes perfect, and we’ve been at it for over 60 years! My father founded Varsity with a simple dream: To lead by example and demonstrate the value of honest, hands-on work. It’s an honor to uphold those values by serving our neighbors with integrity and delivering lasting results.” Bobby
Bellini | President & Second Generation Owner/Operator
Services Offered: Varsity Home Service specializes in A/C and heating services. Services include HVAC system maintenance, repair, installation, and replacement; furnaces; heat pumps; mini-splits; boilers; thermostats; indoor air quality solutions; and zoning systems.
Warranty: Standard labor warranties are included; extended warranties are available. Varsity honors manufacturer warranties. Client satisfaction is guaranteed.
Company History: The local, family-owned company was established in 1962 by Robert Bellini.
Distinctions: Varsity has won multiple Best of Long Island and Super Service awards and is an EPA Lead-Safe Certified Firm.
Additional Information: Equipment estimates are free. Service calls for repairs may incur a diagnostic fee.
Services Not Offered: Varsity does not offer duct cleaning, oil delivery, oil tank disposal, or services for window units, geothermal, or solar systems.
Rating: 4.8 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“The Best Pick Reports guidebook is helpful. I’d recommend it.”
Appliance Repair
Best Pick Reports recommends:
1st year as a Best Pick
COMMON APPLIANCE REPAIR SERVICES
• Repair and installation of most common household appliances, including refrigerators; freezers; ice makers; gas and electric ranges, stoves, and ovens; induction cooktops; microwave ovens; dishwashers; garbage disposals; trash compactors; and clothes washers and dryers
• Factory-certified services
• Preventative maintenance
TOP CONSUMER TIPS
• Make sure your food stays at a safe temperature. Keep your refrigerator temperature set between 35 to 37 degrees Fahrenheit. The freezer temperature should be set to 0 degrees Fahrenheit. Try to keep your freezer stocked to increase its efficiency. If you have an ice maker or in-unit water, stay on top of regular water filter changes. Most refrigerators have a reminder light to help you remember.
• Hot water is essential for clean and dry dishes. Low water temperatures can be one reason dishes are not getting completely clean. Check that your water heater is set to the right temperature. The ideal temperature is between 120 and 140 degrees Fahrenheit. For safety reasons, don’t set the temperature to below 120 or above 140. When you load the dishwasher, make sure nothing blocks the spray arm.
TRADE LICENSE INFORMATION
• If you use your garbage disposal, turn on cold water before putting food into it. Food should be completely ground up and flushed out before the disposal is turned off. Feeding the disposal a large amount of waste too fast can clog pipes, so feed large amounts slowly or, better yet, throw it in the trash or compost.
• The high heat from an oven’s self-cleaning cycle is dangerous and can cause important oven parts to burn out, so try to avoid using that feature. Though it is a far more manual process, cleaning your oven by hand is much safer.
• Rubber-backed mats can cause unbalanced washing machine loads. The rubber backing can also break down and separate, clogging hoses, pumps, filters, and valves. If possible, wash these types of items by hand in a tub or laundry sink.
• Avoid running loose change, pocket knives, and other metal items through the wash. They can damage the washing machine’s internal components and pump system. Washing machine hoses can deteriorate over time. Avoid a surprise leak by replacing your washer hose approximately every five years. If you leave town for an extended period of time, shut off the water to your washing machine so you don’t have to worry about leaks.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content ■ UltraFix Appliance Repair
UltraFix Appliance Repair
“At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.” Aydin Amiraslanov | Owner
Services Offered: UltraFix Appliance Repair maintains and repairs all major brands of residential and commercial appliances, including refrigerators and freezers, ice makers, wine coolers, electric and gas ovens and stoves, cooktops, dishwashers, washers, and dryers.
Warranty: The company provides a 90-day warranty on parts, a 30-day warranty on labor, and up to a 1-year warranty on refrigerator sealed system repair.
Company History: The local company was founded in 2019 by Aydin Amiraslanov.
Employee Information: Employees wear shoe covers, drive marked vehicles, and are drug tested.
Services Not Offered: UltraFix does not service small, handheld appliances.
Minimum Job: A $135 labor minimum is required.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Basement Remodeling
Best Pick Reports recommends:
■ Larry Janesky's Healthy Basement Systems
2nd year as a Best Pick
COMMON BASEMENT REMODELING SERVICES
• Basement remodeling and renovation
• Design/build services
• General contractor services
TOP CONSUMER TIPS
• The basement must be dry before remodeling begins. Your contractor might use a moisture meter to make absolutely sure that the space is dry and ready for construction. Even small amounts of water can damage carpets and furniture or cause mold or mildew growth. If you have had moisture problems in the basement in the past, have those issues addressed before the remodeling work starts.
• Remodeling work can last from several days to several months, depending on the complexity of the project. Your contractor may move some larger items for you. You will be responsible for packing up any small things that could get in the way or be damaged. If your project involves removing existing cabinetry or built-in storage, empty those spaces before any work begins.
• The wrong lighting makes a basement feel small and dark. Canister or recessed lighting is popular for basements because it does not take up headroom. Downlighting points the eye away from the ceiling, making the room seem taller.
TRADE LICENSE INFORMATION
Track lighting illuminates a basement without a low-hanging light.
• Your existing HVAC system might be able to meet the requirements of the new space, but if it isn’t large enough, you will need a dedicated HVAC unit for the basement. Depending on the size of your basement, a mini-split or heat pump system might be good options.
• I-beams and other support structures might not look great in your new space, but they usually can’t be removed (or moved at all). Instead, talk to your contractor about creative ways to hide them. I-beams and other supports can often be disguised with architectural elements or hidden in walls.
• Electrical panels, ducts, pipes, and wires still need to be accessible once the space is finished. A drop ceiling is a functional way to do this, but not everyone loves that look. If you opt for a drywalled ceiling, work with your contractor to design access points for important utilities.
• Your contractor and the crews working in your house will do their best to keep the area safe. Keep a close eye on your kids and pets. Don’t let them wander down to the basement to explore. These precautions help keep everyone safe.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Larry Janesky’s Healthy Basement Systems 516-701-1494
“All Things Basementy! Our Vision: A world of healthy, safe, and efficient homes. Our Mission: To be the contractor of choice by giving consistently great service to our customers and each other. Our Values: Integrity, Leadership, Growth, Innovation, Education.” Larry
Janesky | Owner
Services Offered: Healthy Basement Systems specializes in basement finishing services, including framing, insulation, and flooring. The company’s additional services include basement waterproofing, foundation repair, crawl space encapsulation, humidity control, and indoor air quality solutions. Estimates are free, and financing is available.
Warranty: The company offers a 1-year labor warranty and product warranties up to 25 years.
Company History: Healthy Basement Systems is a local company that was established in 2003.
Distinctions: The company won a 2024 Best of Long Island award for Best Waterproofing Company and was featured on News12’s Extreme Weather segment.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: The company does not offer restoration or chimney work.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Seal potential entry points around your home’s foundation and windows. Annual professional pest inspections can catch potential infestations before they become serious problems.
Bathtub & Shower Conversions
Educational Content
COMMON BATHTUB &
SHOWER
CONVERSION SERVICES
• Bathtub and shower conversion services
• One-day bathroom remodeling services
• Design services
• Shower and tub replacement
• Cabinet installation
• Tile installation
• Countertop installation
• Fixture installation
TOP CONSUMER TIPS
• Tub-to-shower conversion projects take about a day to complete. A bathtub that is already surrounded by walls can be replaced with a shower relatively easily since the drains and water lines are already in place.
• The shower-to-tub conversion process is similar to that of converting a bathtub to a shower. Your contractor will remove the shower stall and install a bathtub in its place. These projects normally take one or two days. Most contractors use one-piece bathtub units made of either fiberglass or acrylic for conversion projects.
TRADE LICENSE INFORMATION
• Tub and shower conversion contractors often offer one-day bathroom “facelifts,” or cosmetic remodels. If your bathroom doesn’t have functional issues, a bathroom facelift might be the perfect solution.
• Most bathroom facelift projects include replacing plumbing fixtures, vanities, and shelving as well as a new coat of paint. New mirrors, lighting fixtures, and other accessories offer a nice finishing touch. These projects are usually done in days, compared to the multi-week timeline of a conventional remodeling project. The key difference is that a cosmetic refresh involves very minimal demolition and structural carpentry work, if any at all. Instead, the project’s focus will be on the smaller details that are easier to change out.
• The key to a great tub and shower conversion is a reputable, experienced contractor. Interview and request bids from at least three companies, and try to resist being swayed by price alone. Your budget is certainly important, but the lowest bid may not result in the outcome you want.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Bathtub & Shower Conversions
Alure Home Solutions
“As a full-service remodeler that has helped homeowners build dreams since 1946, we recognize that the success of Alure is dependent upon the happiness and satisfaction of our customers. That’s why we make it our goal to exceed our clients’ expectations and create relationships for life.” Anthony Cogliani | President & CEO
Services Offered: Alure Home Solutions is a full-service home improvement company that specializes in bathtub and shower conversions. Services include one-day bathroom remodels, tub-toshower conversions, and aging-in-place accommodations. Estimates are free, and financing is available.
Warranty: Alure offers a ten-year warranty on bathtub and shower conversion projects.
Company History: The local company was established in 1946.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: Alure does not offer post-project wall painting, carpentry work, or shower doors and mirrors outside of the bathtub and shower conversion project.
Minimum Job: Projects must include a minimum of the wet areas of the bathroom.
Bath Fitter
“At Bath Fitter, our mission is to make you smile every time you step into your bathroom. That’s why we’ve spent 40+ years creating a better bath renovation process with beautiful showers and bathtubs installed in one day and guaranteed for life.” Michael
Prochaska | President
Services Offered: Bath Fitter specializes in one-day bathroom remodeling projects. Services include bathtub and shower liner installation, tubto-shower conversions, tub and shower surround installation, and bath accessibility and safety accessories. The company offers free consultations.
Warranty: Acrylic Bath Fitter products are covered by a transferable lifetime material and workmanship warranty.
Company History: Bath Fitter has been in business for 40+ years and serving the New York area since 1997.
Verified
4.4 out of 5
Not Required
Bathtub & Shower Conversions
PJ Fitzpatrick, LLC
“As one of the most trusted names in home improvement, PJ Fitzpatrick has been providing quality service to homeowners since 1980. Our goal is to leave our customers 100 percent satisfied and to provide the best in siding, roofing, doors, windows, baths, gutters, insulation, and more.” Pete Fitzpatrick | Founder
Services Offered: PJ Fitzpatrick, LLC, offers tub-to-shower and showerto-tub conversions, bathtub and shower replacements, accessibility solutions, and one-day bathroom renovations and facelifts. The company offers Jacuzzi Shower System products as well as window replacement; roof and vinyl siding installation; attic insulation replacement with roof replacement projects; and gutter, gutter cover, exterior door, and exterior trim repair and replacement. Estimates are free.
Warranty: The company honors manufacturers’ warranties and offers a lifetime workmanship guarantee.
Company History: The local, family-owned company was founded in 1980 by Pete Fitzpatrick.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not offer flat roof or pole gutter services.
Rating: 4.7 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I love the Best Pick Reports guidebook. I use it once or twice a year.”
Carpet & Upholstery Cleaning
Best Pick Reports recommends:
■ ACE Cleaning & Restoration
1st year as a Best Pick
Educational Content
COMMON CARPET & UPHOLSTERY CLEANING SERVICES
• Carpet cleaning
• Upholstery cleaning
• Rug cleaning
• Carpet repair
• Stain removal
• Odor removal and control
• Fabric and fiber protection
• Drapery cleaning and freshening
• Hard-surface floor cleaning, buffing, and sealing
TOP CONSUMER TIPS
• Carpet cleaning frequency depends on several factors, including whether you have pets and how much foot traffic your carpet gets. In most cases, a professional carpet cleaning at least every nine to twelve months is a good idea.
• To keep your carpets clean between professional cleanings, use a vacuum cleaner with a HEPA filter, place mats at your home’s entrances, and regularly change your HVAC filter so less dust circulates and settles in carpets. Also encourage family members and visitors to remove their shoes indoors.
• Pet accidents are most effectively cleaned by a professional carpet and upholstery cleaning company. As a short-term fix, you can use a
TRADE LICENSE INFORMATION
mixture of one part white vinegar to two parts water. Lightly spray the stain with the mixture and use a white colorfast towel to blot the area, being careful not to rub, as this can push the stain deeper into the fibers. Continue the process until the smell and stain are reduced. This works best on fresh stains. Once a stain dries or soaks into the carpet padding and subfloor, it is much more difficult to remove.
• Make sure to mention all problem spots and stains you want cleaned so the contractor can both prepare appropriately and provide you with an accurate estimate. Some stains, especially old stains, require pretreatment to fully remove them. Doing a thorough walkthrough at the start of the job also helps avoid surprises regarding the cost at the end of the service.
• Prices that seem too good to be true usually are. Always read the fine print. Other deals will stretch the definition of carpet cleaning. A technician who rushes through the job may leave behind embedded dirt, stains, or excess moisture, which can lead to mold or faster re-soiling.
• In addition to routine carpet cleaning, consider optional treatments like stain protectors or deodorizing agents, which can help your carpets stay fresh for longer.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Carpet & Upholstery Cleaning
“For 25+ years, ACE’s certified technicians have delivered expert carpet and upholstery cleaning on Long Island. From fine fabrics to Oriental rugs and carpets of all fiber types, we restore the appearance of all your textiles with skilled spot and soil removal. We can confidently say, ‘Our reputation is spotless!’” Kevin
Services Offered: ACE Cleaning & Restoration specializes in carpet and upholstery cleaning for residential customers. Services include area rug cleaning, Oriental rug restoration, carpet stretching and repair, carpet and fabric protection, hardwood floor cleaning, drapery cleaning, tile and grout cleaning, leather furniture cleaning, pet odor removal, stain removal, and green cleaning. Estimates are free.
Warranty: The company offers workmanship satisfaction guarantees and honors manufacturer warranties.
Company History: The family-owned company was established in 1998.
Distinctions: ACE is an EPA Lead-Safe Certified Firm, an IICRC Certified Firm, and is owned and operated by an IICRC Triple Certified Master Restorer.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Kretsch | President
& IICRC Triple Master
Restorer
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Every Best Pick company must maintain very high customer satisfaction rates over the past three years from either our own internal research or Google reviews. Read more about the qualification process in the back of this guidebook.
Concrete Leveling & Raising
Best Pick Reports recommends:
■ Woodford Bros., Inc.
1st year as a Best Pick
Educational Content
COMMON CONCRETE LEVELING & RAISING SERVICES
• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations
• Polyurethane foam lifting
• Slabjacking
• Mudjacking
• Foundation stabilization and repair
• Piering
• Waterproofing and drainage systems
TOP CONSUMER TIPS
• Signs of sunken concrete issues include uneven concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; soil erosion under concrete slabs; and repeated cracking of concrete slabs.
• Uneven exterior concrete slabs and steps should be repaired for many reasons, including convenience and safety. An even, level surface is important if you plan to build on the slab or lay tile or flooring.
• The process for raising concrete is fairly straightforward. First, the crew drills holes into the concrete slab. Then, they pump a mortarbased material or polyurethane foam into the voids underneath the slab. As the voids are filled,
TRADE LICENSE INFORMATION
the concrete slab rises until it’s level with the surrounding surface. The crew uses a concrete mixture to patch the drill holes and complete the process. Polyurethane foam materials typically cure faster and require smaller injection holes than mortar-based materials.
• Once the repair work is done, stay on top of maintenance so the problem doesn’t happen again. Have your gutters cleaned at least twice per year. Make sure that your home has an adequate number of downspouts. The downspouts also need to be long enough to carry water away from your house, patio, or walkway. If you have recurring erosion issues around concrete slabs, your yard might need to be regraded. Having a drainage system installed can also help. Contact a drainage specialist for advice.
• If you have more concrete work done in the future, ask the contractor how they plan to prep the ground. The ground beneath concrete is made up of different layers of soil. Each of these layers has its own properties, like density and moisture content. When these layers settle over the years, the concrete slabs above them can settle and crack. Before a concrete slab is poured, the supporting soil must be compacted to prevent washout and erosion. This should be done with a mechanical tamping machine for best results.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Concrete Leveling & Raising
Woodford Bros., Inc. 516-744-5281
“At Woodford Bros., Inc., we take pride in saying, ‘We preserve and protect YOUR home’s value!’ This phrase is inspired by the dedication of our brave law enforcement officers. We’re committed to addressing home repairs promptly and correctly to protect your property value and keep our communities vibrant and thriving.” Tom Woodford III | General Manager
Services Offered: Woodford Bros., Inc., specializes in concrete leveling and concrete, driveway, and pool deck repair for residential customers. The company uses industry-leading concrete repair systems and also offers commercial concrete repair services. Estimates are free, and financing options are available.
Company History: The family-owned-and-operated company was established in 1962.
Employee Information: Employees drive marked vehicles and undergo drug testing.
Additional Information: Woodford Bros., Inc., uses products from brands such as PolyLevel, NexusPro, SealantPro, and DecoShield.
Services Not Offered: The company does not offer concrete replacement or pouring services.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
The kitchen work triangle arranges the stove, refrigerator, and sink in an efficient layout. Starting with this layout is one of the best ways to begin a kitchen renovation project.
Crawl Space Encapsulation & Repair
Best Pick Reports recommends:
■ Larry Janesky's Healthy Basement Systems 516-920-1720 2nd year as a Best Pick
Educational Content
COMMON CRAWL SPACE ENCAPSULATION & REPAIR SERVICES
• Crawl space moisture and humidity management
• Crawl space insulation
• Crawl space encapsulation
• Structural repair for crawl spaces and basements
• Basement waterproofing services
• Basement moisture and humidity management
TOP CONSUMER TIPS
• Crawl spaces are vulnerable to many of the same problems as house foundations. Because crawl spaces are under the house, pest infestations are common. Crawl spaces often have serious moisture issues, which can cause mold and mildew growth. If moisture problems aren’t solved, they can cause the house’s floor joists to deteriorate.
• Crawl spaces are usually connected to a home’s foundation. This location is part of what makes crawl space moisture problems so concerning. Wood is more prone to rotting in damp spaces, so a damp crawl space can cause the floor joists of the house to rot. Common signs of deteriorating floor joists are sagging, creaking, or bouncy spots on the floor over the crawl space.
• Concrete columns or jacks work well to raise and stabilize sagging floors. Jacks can be adjusted
TRADE LICENSE INFORMATION
as needed, to ensure ongoing support. If the floor joists are no longer structurally sound, they might need to be strengthened by adding a beam to an existing joist in a process called “sistering.” Removing a compromised joist altogether can create other structural problems. Sistering in another beam instead creates the structural support the compromised joist needs without putting the entire structure at risk.
• Once any moisture and structural issues are resolved, the crawl space can be encapsulated. This involves covering the floor and walls with a heavy plastic vapor barrier. The crew will seal off all vents and other areas where outside air could get in. Finally, the crew will install either a dehumidifier or crawl space vent fan. Even though the space is sealed, the air can still get quite humid. A dehumidifier pulls moisture out of the air in the crawl space. A vent fan brings conditioned air from your home’s HVAC system into the crawl space to combat humidity.
• Depending on the size and layout of your crawl space, you might be able to use it for storage once the encapsulation process is finished. It’s a good idea to check on the crawl space periodically to ensure the moisture management system is still working as designed.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Crawl Space Encapsulation & Repair
Larry Janesky’s Healthy Basement Systems 516-920-1720
“All Things Basementy! Our Vision: A world of healthy, safe, and efficient homes. Our Mission: To be the contractor of choice by giving consistently great service to our customers and each other. Our Values: Integrity, Leadership, Growth, Innovation, Education.” Larry
Janesky | Owner
Services Offered: Healthy Basement Systems specializes in crawl space encapsulation and sealing. The company’s additional services include basement waterproofing, basement finishing, drainage system and sump pump installation, foundation repair, humidity control, and indoor air quality solutions. Estimates are free, and financing is available.
Warranty: The company offers a 1-year labor warranty and product warranties up to 25 years.
Company History: Healthy Basement Systems is a local company that was established in 2003.
Distinctions: The company won a 2024 Best of Long Island award for Best Waterproofing Company and was featured on News12’s Extreme Weather segment.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: The company does not offer restoration or chimney work.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“The Best Pick Reports guidebook comes in handy. I am likely to recommend it.”
1st year as a Best Pick
Educational Content
COMMON ELECTRICAL SERVICES
• Electrical equipment installation, replacement, and repair
• Troubleshooting
• Maintenance
• Whole-house surge protection
• Outlet, switch, and fan installation
• Lighting installation
• Electrical panel replacements and upgrades
• Safety inspections
TOP CONSUMER TIPS
• Always call a licensed and insured professional electrician to perform electrical repairs. Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home. Professional electricians will ensure that their work is done safely and to code.
• If your home is older and hasn’t been recently updated, have an electrician do a safety inspection. The electrical system may not be properly grounded, for instance, or you may need a larger main panel to avoid overloaded circuits. While these issues might not impact your daily life, they do present safety hazards that need to be addressed.
• If breakers trip frequently, outlets around the house emit a burning odor or make strange noises, or light fixtures flicker at random, call an electrician to take a look for underlying issues.
TRADE LICENSE INFORMATION
• The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries at least once a year, and replacing smoke detector units every ten years or when they no longer function when tested. For the best protection, have an electrician install hardwired smoke detectors and carbon monoxide detectors with battery backups.
• A surge protector can help prevent damage to electronics from power surges. Surge protectors control the amount of power to an electrical device by diverting excess electricity through a grounding wire. Plug-in surge protectors plug into a wall outlet and have a hub of plugs for multiple devices. Whole-house surge protectors are also an option. If you opt for a whole-house surge protector, an electrician can install one at your panel or power meter. Whole-house units only protect against incoming surges, so use them with plug-in units for the best protection.
• Standby power is another name for the small amounts of electricity used by items that are plugged in but not in use. Minimize standby power with smart power strips that shut off power to devices after a period of inactivity.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
“Customer satisfaction is our priority. We are a family run business with three generations of master electricians who have served our past, present and new customers, so call Haines Electric for service that shines!” Rich Haines | Owner
Services Offered: Haines Electric offers comprehensive electrical services for homeowners and business owners. Services include repairs, new wiring, panel/service upgrades, indoor and outdoor lighting, surge protection, smoke detectors, EV charger wiring, generators, home safety inspections, and more.
Warranty: All jobs carry a three-year warranty.
Company History: The local, family-owned company was established in 1972.
Distinctions: Haines Electric is A+ Rated and Accredited with the BBB.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Services Not Offered: Haines Electric does not rewire lamps or fixtures.
4.9 out of 5
License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Company reference lists are never used in our research; we develop our ratings according to the review and survey data we have about each company spanning the past three years.
Foundation Repair
■ Larry Janesky's Healthy Basement Systems
2nd year as a Best Pick
Educational Content
COMMON FOUNDATION REPAIR SERVICES
• Foundation repair
• Pier systems
• Wall anchor systems
• Crawl space repair and encapsulation
• Basement waterproofing
• Moisture control service
• Foundation drainage systems
• Concrete lifting and leveling
TOP CONSUMER TIPS
• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.
• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks. Slab foundations that are poured on loose soil are especially prone to problems.
• A leaking, cracked, or otherwise compromised foundation will devalue your home and make
TRADE LICENSE INFORMATION
selling virtually impossible. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect the value of your house.
• When you call a foundation repair contractor, be prepared to answer a few questions, like the age of your house and any relevant history. If you’re dealing with a foundation or wall crack, tell the company approximately when you noticed the crack and whether it has gotten larger. The inspector should always come to your home to complete the estimate. Foundation problems cannot be diagnosed over the phone.
• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Most inspections take about an hour to an hour and a half. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest.
• Discuss preventative measures such as root barriers, proper drainage and grading, and moisture maintenance with your contractor. Without a plan for ongoing maintenance, foundation issues can return, especially if they were initially caused by moisture problems.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Foundation Repair
Larry Janesky’s Healthy Basement Systems 516-430-5119
“All Things Basementy! Our Vision: A world of healthy, safe, and efficient homes. Our Mission: To be the contractor of choice by giving consistently great service to our customers and each other. Our Values: Integrity, Leadership, Growth, Innovation, Education.” Larry
Janesky | Owner
Services Offered: Healthy Basement Systems specializes in foundation repair to address cracks, settling, and bowing walls. The company’s additional services include basement waterproofing, basement finishing, drainage system and sump pump installation, humidity control, and indoor air quality solutions. Estimates are free, and financing is available.
Warranty: The company offers a 1-year labor warranty and product warranties up to 25 years.
Company History: Healthy Basement Systems is a local company that was established in 2003.
Distinctions: The company won a 2024 Best of Long Island award for Best Waterproofing Company and was featured on News12’s Extreme Weather segment.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: The company does not offer restoration or chimney work.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Before extreme weather seasons, have your HVAC, roof, and exterior checked by professionals. Preventative maintenance is always more cost-effective than emergency repairs.
Garage Doors
■ Door Pro America
1st year as a Best Pick
Educational Content
COMMON GARAGE DOOR SERVICES
• Garage door installation, replacement, and repair
• Routine garage door maintenance
• Garage door opener installation, repair, replacement, and programming
• Repair and replacement of springs, rollers, and cables
• New garage door sales and installation
TOP CONSUMER TIPS
• If nothing happens when you push the button for the garage door opener, first make sure the opener has power. The opener is usually plugged into a normal electrical outlet. Try plugging something else into the outlet to see if it’s working. If the outlet doesn’t have power, check the circuit breakers in the main service panel. If a breaker is flipped, try resetting it before calling a professional for help.
• A garage door spring can cause serious injury and damage when it breaks. If your garage door has a torsion spring system, the springs are housed inside a shaft or tube. This cover should prevent the springs from causing any harm if they break. Extension springs are attached to safety cables. As long as they’re properly installed, the safety cables will control the springs if they fail. This safety measure prevents damage and injury. If your garage door has
TRADE LICENSE INFORMATION
extension springs but not safety cables, have a professional install them right away.
• If your garage door falls or closes by itself or doesn’t stay closed, the door is most likely out of balance. Unbalanced garage doors often look uneven or slanted to one side. This causes the hardware on one side to wear out more quickly.
• Garage door openers tend to be a little noisy. If you hear grinding noises or anything out of the ordinary, however, call a garage door pro. Stop the garage door opener or, if you open the garage door by hand, stop attempting to open or close it.
• Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.
• Steel is one of the most popular materials for garage doors. Steel garage doors are strong and low maintenance. Other common materials include wood, aluminum, fiberglass, and vinyl. Vinyl garage doors are gaining popularity because of their durability. They’re also made with UV-resistant materials, so they’re less likely to fade from sun exposure.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
Garage Doors
Door Pro America
“Thank you to all of our customers who chose to ‘Go With the Pros at Door Pro America!’ We’re your reliable source for top-quality garage door and opener repair, installation, and maintenance agreements. We have served the community since 1971 and are proud to have so many long-standing customers and employees on our team.” Larry
Notto | President
Services Offered: Door Pro America specializes in garage door and opener tune-ups, repair, and installation for residential customers. Financing is available, and the company also offers maintenance agreements.
Warranty: The company offers a one-year labor warranty. Parts and door warranties vary by manufacturer.
Company History: The locally operated company was established in 1971.
Employee Information: Employees drive marked vehicles, wear uniforms, and undergo background checks and drug testing.
Additional Information: Door Pro America works with products from major brands, including Amarr, Clopay, Wayne Dalton, Everite, Carriage House, Elegant Garage Door, and LiftMaster.
Minimum Job: New garage door estimates are free. Repair estimates have a $39 service fee, which is included with most accepted repairs.
Rating: 4.4 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I have used Best Pick Reports a couple of times, and everyone has been great.”
B. | Ashburn, VA
Gutter & Gutter Guard Installation
■
2nd year as a Best Pick ■
2nd year as a Best Pick
1st year as a Best Pick
1st year as a Best Pick
Educational Content
COMMON GUTTER & GUTTER GUARD INSTALLATION SERVICES
• Gutter installation and replacement
• Gutter guard installation
• Downspout installation and replacement
• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options
TOP CONSUMER TIPS
• Gutters and downspouts help protect your home’s foundation, roof, and siding. Faulty gutters can cause water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.
• For water to move through the gutters efficiently, the gutters need to be installed with a slope toward the downspouts. Too much slope can make the gutter overflow. Too little slope will cause water to sit in the gutters. A structurally sound gutter will have fasteners that are relatively close together. The back of the gutter should be installed behind the existing roof flashing to prevent leaks and water damage.
TRADE LICENSE INFORMATION
• Gutters are usually sold in five-inch or sixinch sizes. Six-inch gutter troughs are best for minimizing overflow on steep roofs.
• Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.
• Seamless aluminum gutters are a popular option. Vinyl gutters are cost effective and lightweight. Copper and zinc gutters are an investment, but they weather to a beautiful patina over the years and can last for the life of the house.
• Gutter guard systems are typically made of a fine metal mesh or a piece of curved, painted metal installed on top of the gutter trough. These covers keep out leaves and other debris.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
for additional educational content
Gutter & Gutter Guard Installation
Ned Stevens Gutter Cleaning
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great
We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
4.7 out of 5
License(s) Not Required Verified General Liability Insurance
Verified Workers’ Comp
“We don’t just renovate homes, we redefine home improvement. From best-in-class yet affordable roofing and windows to premium siding and gutter replacements, our dedicated craftsmen achieve elite-level installations with a focus on energy efficiency and long-term value. Experience the Victory difference.”
Jonathan Pett | Sr. Director of Operations
Services Offered: Victory Home Remodeling is a full-service exterior home remodeling firm that specializes in gutter and gutter cover system installation as well as downspout replacement. Estimates are free.
Warranty: Victory offers a 50-year limited lifetime workmanship warranty and honors manufacturer warranties.
Company History: The local, family-owned company was founded in 2019 and is expanding through the Northeast.
Distinctions: Victory is #1 on Fortune’s 2024 Best Small & Medium Workplaces in Construction list and #12 on Fortune’s 2024 Best Medium Workplaces list.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Services Not Offered: Victory does not offer repair-only services.
Rating: 4.6 out of 5
Trade
Verified
Verified
Not Required
Gutter & Gutter Guard Installation
LeafFilter Gutter Protection
“We’ve been protecting homeowners from water damage for over 20 years. Our patented 3-piece micromesh gutter protection system accepts and pulls away water without collecting debris. Your gutters stay clog-free, guaranteed. We back our guarantee with a lifetime warranty and best-in-class customer service.” Chris Counahan | President of LeafFilter
Services Offered: LeafFilter Gutter Protection specializes in installing gutter guards and gutters for residential customers. The company also provides gutter evaluations and free estimates.
Warranty: LeafFilter Gutter Protection offers a lifetime transferable warranty.
Company History: The company was established in 2005 by Matt Kaulig and is part of a national franchise.
Distinctions: LeafFilter was ranked on the 2022 Qualified Remodeler’s Top 500 and 2022 HIP 200 lists, the 2023 Consumer Advocate Top 10 Best Gutter Guards list, the 2023 Best Company Top 28 Companies to Watch list, and the 2023 Inc. Best in Business list. LeafFilter is a Great Place To Work-Certified Company.
Services Not Offered: The company does not offer roof installation services.
Island Roofing Inc.
“We treat your home like it’s our own: Done once, done right, no excuses. We’ve been remodeling home exteriors for over 30 years, and our name is on every job we do.” Chez Levovitz | Founder
Services Offered: Island Roofing is a full-service roofing and exterior company. The company specializes in gutter installation and replacement. Additional services include roof replacements, repairs, and inspections; siding replacement; trim work; and support for storm damage-related insurance claims.
Warranty: Island Roofing offers a 50-year limited lifetime workmanship warranty on roofs and honors all manufacturer warranties for materials. Customer satisfaction is guaranteed.
Company History: The locally owned-and-operated company was established in 2009.
Distinctions: Island Roofing is a GAF Certified Contractor and Haag Certified Inspector.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked. Every project has a dedicated foreman. All jobsites are thoroughly cleaned before the crew leaves.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified
Verified
Gutter Cleaning
Best Pick Reports recommends:
■ Ned Stevens Gutter Cleaning
2nd year as a Best Pick
Educational Content
COMMON GUTTER CLEANING SERVICES
• Gutter cleaning
• Downspout cleaning
• Gutter repairs
• Gutter installation
• Roof cleaning
• Pressure washing
TOP CONSUMER TIPS
• Gutters and downspouts carry water away from your house, protecting the soil, foundation, roof, and siding. Spillover from clogged gutters can erode the soil around the foundation and cause foundation and waterproofing problems.
• Don’t wait until your gutters overflow to have them cleaned. Gutters that overflow consistently for an extended period of time can cause issues like wood rot, basement water intrusion, insect infestations, and termite damage.
• Gutter cleaning should be done a minimum of twice a year. The general rule of thumb is to have the gutters cleaned in the late spring and late fall, after trees have budded out or lost all their leaves. If you have lots of trees around your house, you may need to have your gutters cleaned on a quarterly basis. It’s a good idea to check your gutters regularly all year to ensure water is flowing properly.
TRADE LICENSE INFORMATION
• Gutter covers can reduce the amount of debris that collects in your gutters. A gutter cover is a smooth piece of curved, painted metal that fits over the top of the gutter. When it rains, water flows around and underneath the cover and into the gutter. Leaves and other debris fall to the ground. Gutter covers are sometimes less effective at very steep sections of the roof. The volume of water that comes down the roof at these spots can still overshoot the gutters. Diverters can help with this. Adding a gutter cover system to your home doesn’t mean that your gutters are now completely maintenancefree. They should still be inspected periodically to make sure they aren’t leaking or deteriorating.
• For traditionally seasonal businesses like gutter cleaning, try to schedule your services during the slower times of year. You will likely have an easier time scheduling your preferred date and time.
• The heights involved make gutter cleaning dangerous. Professionals have special safety training as well as the right equipment, like ladders with levelers. Any company working at your home should be fully insured. This is especially true for gutter cleaners, since damage to property is always a possibility. Ask for proof of both workers’ compensation insurance and liability insurance.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
Ned Stevens Gutter Cleaning
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.7 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Kitchen & Bathroom Remodeling
Best Pick Reports recommends:
■ Alure Home Solutions
2nd year as a Best Pick
COMMON KITCHEN & BATHROOM REMODELING SERVICES
• Kitchen remodeling and renovation
• Bathroom remodeling and renovation
• Cabinet replacement and refacing
• Countertop and flooring replacement
• Fixture installation
• Tile installation
• Design services
TOP CONSUMER TIPS
• Request written estimates from several remodeling firms. When you meet with a contractor about your project, explain in detail the work you want done. This will help you and the contractor avoid confusion about expectations and project scope.
• Remodeling your kitchen or bathroom is a great opportunity to make the space more functional. Improve the layout of your kitchen, for example, or modernize the look of your bathroom and save on your water bill at the same time with new plumbing fixtures. Think about your needs and wants for the new space, and be as realistic as possible. If you do a lot of cooking and entertaining, for example, a high-maintenance countertop material might not be the best choice. Talk to your contractor about options that will best fit your lifestyle and budget.
TRADE LICENSE INFORMATION
• Certain phases of home renovation work can be inconvenient, but the results are worth it. A kitchen remodel, for instance, might make that space unusable at times. Stay flexible as much as you can, and try to plan ahead when possible. A temporary food station with a microwave, coffee maker, and mini fridge in another room can make the remodeling process less disruptive.
• While each project’s unique requirements differ somewhat, common bathroom remodeling steps include demolition, structural carpentry work, roughing out utilities, and installing drywall. Painting is usually one of the last steps in the remodeling process for both bathrooms and kitchens because the walls are likely to be marked up during demolition and construction.
• Ask your contractor about warranties and guarantees on materials and workmanship. The specifics may vary for different products, so get the details in writing.
• Keep the lines of communication open during the project. Don’t hesitate to ask questions or voice concerns. Changes are easier to make during the project than afterward. If the project’s scope changes as work progresses, get written documentation of the changes, cost differences, and time frame updates.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
Kitchen & Bathroom Remodeling
Alure Home Solutions 516-212-2279
“As a full-service remodeler that has helped homeowners build dreams since 1946, we recognize that the success of Alure is dependent upon the happiness and satisfaction of our customers. That’s why we make it our goal to exceed our clients’ expectations and create relationships for life.”
Anthony Cogliani | President & CEO
Services Offered: Alure Home Solutions specializes in kitchen and bathroom design and remodeling. Services include cabinets, countertops, flooring, vanities, drywall, mirrors, tile, lighting, tubs and showers, backsplashes, and kitchen islands. Estimates are free.
Warranty: Alure offers a three-year workmanship warranty and honors manufacturers’ warranties.
Company History: The local company was established in 1946.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: Alure does not offer post-remodel wall painting, shower doors or mirrors without a bath remodel, home additions, appliances, or carpentry.
Minimum Job: Projects must include a minimum of the wet areas for bathrooms and cabinets and countertops for kitchens.
Rating: 4.4 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Don’t forget about lighting as you start a home update project. New, energy-efficient fixtures and smart bulbs can make a world of difference in the feel of a space.
2nd
1st year as a Best Pick
Educational Content
COMMON PLUMBING SERVICES
• General plumbing installation, replacement, maintenance, and repairs
• Plumbing remodeling services
• Water heaters
• Toilets, faucets, and fixtures
• Garbage disposals
• Drain cleaning
• Water and sewer line repair and replacement
• Septic services
• Sump pumps
TOP CONSUMER TIPS
• Know the location of the main water shutoff valve for your house. This valve is usually indoors, near the water heater or wherever utility supply lines enter the house. Most fixtures also have shutoff valves in their supply lines.
• When it’s time to upgrade to new plumbing fixtures, look for ENERGY STAR-certified products that save water and reduce your overall energy consumption. Low-flow faucets, showerheads, and toilets have improved in both quality and price since they were first introduced.
TRADE LICENSE INFORMATION
• Low water pressure can signal a problem in the water line or a buildup of sediment. Test the water pressure at the faucets. Then, remove faucet aerators to look for sediment. Also check the drainage. You should see a full swirl of water as a sink or basin drains.
• Most drain clogs are avoidable. Cover drains with strainers or screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners and clog removers are caustic and can weaken pipes with repeated use, so try to avoid them.
• If your water heater’s temperature is set too high, hot water from the tap could scald someone. The Gas Appliance Manufacturers Association recommends that the water at your faucet be no higher than 120 to 125 degrees Fahrenheit.
• Frost-proof outside spigots prevent many repairs each year. The valve part of the spigot is installed deep in the wall, which keeps the water in the pipe from freezing. When the spigot is turned off, there isn’t any water near the wall. Remove the hose from the spigot and drain it before winter.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
NH Ross Plumbing, Heating, Cooling & Electric
“NH Ross is your go-to for reliable plumbing, heating, cooling, and electrical solutions on Long Island. Our commitment to excellence, coupled with a blend of expertise and local warmth, ensures top-notch service. Experience the comfort and reliability that make us your go-to home service provider in Suffolk and Nassau County.” Neal Ross | President & Owner
Services Offered: NH Ross is a full-service residential plumbing contractor. Services include plumbing fixture installation, repair, and replacement; water heater repair and installation; sump pumps; water filtration and water quality services; drain cleaning and replacement; gas and water pipe repair and installation; plumbing inspections; and slab leak detection. Estimates for boiler replacements are free. Financing is available.
Warranty: NH Ross honors manufacturer warranties and offers a 100 percent satisfaction guarantee as well as partner plan memberships that include additional benefits.
Company History: The local, family-owned company was established in 1971.
Distinctions: NH Ross is A+ Rated and Accredited with the BBB, is a HomeAdvisor Elite Service company, and has won multiple Best of Long Island awards.
“At Chivalry Plumbing & Heating, we’re dedicated to providing exceptional plumbing and heating services tailored to your needs. With a foundation of integrity and trust, we proudly continue our tradition of honorable service in every job. Our team of skilled professionals is committed to delivering safe, efficient, and reliable solutions.” Joe Manzo | President
Services Offered: Chivalry Plumbing & Heating is a full-service residential and commercial plumbing and heating company. Services include fixture repair, installation, and maintenance; pipe repairs/repiping; leak detection; drain cleaning; water heater and boiler repair, installation, and maintenance; gas line work; sewer replacements; sump pumps; sewage pumps; water treatment and filtration systems; and more. Financing and 24/7 emergency service are available.
Warranty: All work carries a one-year parts-and-labor warranty and 100 percent satisfaction guarantee.
Company History: The local company was established in 2020.
Distinctions: Chivalry Plumbing & Heating is A+ Rated and Accredited with the BBB and is a multi-year Long Island Choice Award nominee for Best Plumber.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Rating: 4.8 out of 5
Trade License(s) Not Required
Verified
Verified
Plumbers
Varsity Home Service
“Practice makes perfect, and we’ve been at it for over 60 years! My father founded Varsity with a simple dream: To lead by example and demonstrate the value of honest, hands-on work. It’s an honor to uphold those values by serving our neighbors with integrity and delivering lasting results.” Bobby
Bellini | President &
Second Generation Owner/Operator
Services Offered: Varsity Home Service specializes in residential plumbing services. Services include plumbing maintenance, repair, installation, and replacement; plumbing inspections; standard and tankless water heaters; drain cleaning; and water filtration systems.
Warranty: Standard labor warranties are included; extended warranties are available. Varsity honors manufacturer warranties. Client satisfaction is guaranteed.
Company History: The local, family-owned company was established in 1962 by Robert Bellini.
Distinctions: Varsity has won multiple Best of Long Island and Super Service awards and is an EPA Lead-Safe Certified Firm.
Additional Information: Equipment estimates are free. Service calls for repairs may incur a diagnostic fee.
Services Not Offered: Varsity does not offer underground plumbing services, well pumps, sewer or water main services, septic services, or sprinkler system services.
Rating: 4.8 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I think Best Pick Reports is a good service.” –Nancy G. | Deerfield, IL
Roof Cleaning
■ Ned Stevens Gutter Cleaning
1st year as a Best Pick
COMMON ROOF CLEANING SERVICES
• Roof cleaning
• Soft washing
• Roof sealing
• Pressure washing
TOP CONSUMER TIPS
• Roof cleaning is an important exterior cleaning service. It removes algae, moss, dirt, mold, and other buildup from your roof and keeps your roof in good shape. Keep an eye out for black streaks, since they can be a sign of algae growing on your shingles. Algae growth is an especially common problem in areas of the country with high humidity. Even if your area isn’t humid very often, you may find mold, mildew, and other dirty buildup on the north- and west-facing sections of your roof. Those parts of the roof receive the least amount of sunlight during the day, which makes them more susceptible to accumulation of dirt and debris.
• If allowed to grow unchecked, algae, lichen, moss, and mold can eventually damage parts of your roof, like the shingles, underlayment, and decking. Roof cleaning improves a roof’s appearance and extends its life. Soft washing and low-pressure washing are the most common roof cleaning methods. If it’s done improperly, pressure washing of any sort (low or high
TRADE LICENSE INFORMATION
pressure) can damage your roof. Hire only an experienced professional who has the right tools.
• To soft wash your roof, the cleaner will apply a cleaning solution to the entire roof with a commercial sprayer. The cleaning solution kills organic matter and makes it easier to remove. The cleaner might use a soft broom or brush to carefully loosen stubborn dirt or organic growth. Finally, they will rinse the roof with water.
• Ask your roof cleaner about their cleaning solutions. If possible, opt for the most ecofriendly option available, since some of it will likely end up on your yard. The cleaning solutions recommended by the Asphalt Roofing Manufacturers Association (ARMA) aren’t caustic and won’t damage your landscaping.
• Always verify any state-required workers’ compensation and liability insurance before contracting with a roof cleaning company. The crew will be working at dangerous heights. Using a company that is properly insured helps protect you in case of an accident. Also keep in mind that most homeowners’ insurance policies will only provide accident coverage if the company involved is adequately insured. This extra step of due diligence when making a hiring decision is well worth it.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Roof Cleaning
Ned Stevens Gutter Cleaning
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides roof cleaning, gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Jobs start at $110.
4.7 out of 5 Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
2nd
COMMON ROOFING SERVICES
• Roof installation and replacement
• Roof repair and maintenance
• Fascia and soffit repair
• Roof inspections
• Storm damage assessments
TOP CONSUMER TIPS
• Roof ventilation is critical. Without it, hot air will become trapped in your attic and strain your HVAC system, among other problems. Roof replacement is an ideal time to improve ventilation. Ridge vents and soffit vents are a great, cost-effective solution.
• Most roof leaks are caused by failed or improperly installed flashing. These leaks can sometimes be fixed with caulking, but for a long-term fix, the flashing will need to be completely removed and replaced.
• Try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.
• Normal settling of the house can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t completely bonded. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Roofers
Power Home Remodeling
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: Roof installations are backed by a 50-year full manufacturer warranty. Power Home also offers a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
Kaliner | Founding Partner
“As a full-service remodeler that has helped homeowners build dreams since 1946, we recognize that the success of Alure is dependent upon the happiness and satisfaction of our customers. That’s why we make it our goal to exceed our clients’ expectations and create relationships for life.” Anthony
Cogliani | President & CEO
Services Offered: Alure Home Solutions is a full-service home improvement company that specializes in asphalt shingle roof installation and replacement. Additional services include repair and maintenance on roofs and gutters installed by Alure. Alure also installs skylights and gutters for customers purchasing a new roof. Estimates are free, and financing is available.
Warranty: New roofs carry a 50-year Platinum Plus Warranty from Owens Corning.
Company History: The local company was established in 1946.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: Alure does not offer roof cleaning; repair of roofs installed by other companies; roof inspections outside of design consultations; slate, synthetic, composite, copper, metal, flat, or wood shake roofs; or attic insulation.
Rating: 4.4 out of 5 Trade License(s) Not Required
Verified
Verified
EcoView Windows of Long Island
“We specialize in energy-efficient windows, doors, siding, and roofing replacement. We
ty products, competitive pricing, professional installation, and lifetime warranties.” Rob
Services Offered: EcoView Windows of Long Island specializes in roof installation and replacement services. The company also offers siding installation and window and door replacement. Estimates are free, and financing options are available.
Warranty: EcoView provides a lifetime warranty on most projects, including materials and workmanship.
Company History: EcoView Windows of Long Island is a locally owned branch of EcoView America, a company that has been in business since 2008. The local office is family owned and operated out of Islandia, NY.
Distinctions: EcoView is a GAF Certified Plus Contractor and a multi-year Super Service Award winner. The company is an EPA Lead-Safe Certified Renovator.
Employee Information: Employees drive marked vehicles and wear uniforms.
Services Not Offered: The company does not offer repair services.
“We don’t just renovate homes, we redefine home improvement. From best-in-class yet affordable roofing and windows to premium siding and gutter replacements, our dedicated craftsmen achieve elite-level installations with a focus on energy efficiency and long-term value. Experience the Victory difference.” Jonathan Pett | Sr. Director of Operations
Services Offered: Victory Home Remodeling is a full-service exterior home remodeling firm that specializes in roof installation and replacement. The company also installs skylights. Estimates are free.
Warranty: Victory offers a 50-year limited lifetime workmanship warranty and honors manufacturer warranties.
Company History: The local, family-owned company was founded in 2019 and is expanding through the Northeast.
Distinctions: Victory is #1 on Fortune’s 2024 Best Small & Medium Workplaces in Construction list and #12 on Fortune’s 2024 Best Medium Workplaces list.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Services Not Offered: Victory does not offer repair-only services.
Rating: 4.6 out of 5
Not Required
Roofers
Good Guys Contracting
“At Good Guys Contracting, we’re definitely different. What’s different? Well, just about everything, from the moment we meet you until the completion of your project. We understand that our business is about people, not materials. We listen more than we talk, and we want you to ask questions. We make commitments and keep them.” Dave
Ferraro | Owner
Services Offered: Good Guys Contracting is a full-service home remodeling firm specializing in roof replacement and installation. Additional services include siding, windows, decks, porticos, insulation, and outdoor living spaces. Financing options and free in-home consultations are available.
Warranty: Good Guys Contracting guarantees 100 percent customer satisfaction.
Company History: The local company was established in 2010.
Additional Information: Good Guys Contracting offers products from major brands, including James Hardie and Marvin.
“We treat your home like it’s our own: Done once, done right, no excuses. We’ve been remodeling home exteriors for over 30 years, and our name is on every job we do.”
Chez Levovitz | Founder
Services Offered: Island Roofing is a full-service roofing and exterior company. The company specializes in roof replacements, repairs, and inspections. Additional services include gutter installation and replacement, siding replacement, trim work, and support for storm damage-related insurance claims.
Warranty: Island Roofing offers a 50-year limited lifetime workmanship warranty on roofs and honors all manufacturer warranties for materials. Customer satisfaction is guaranteed.
Company History: The locally owned-and-operated company was established in 2009.
Distinctions: Island Roofing is a GAF Certified Contractor and Haag Certified Inspector.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked. Every project has a dedicated foreman. All jobsites are thoroughly cleaned before the crew leaves.
Rating: 5.0 out of 5 Trade License(s) Not Required
COMMON SIDING SERVICES
• Siding installation
• Siding replacement and repair
• Vinyl and insulated vinyl siding
• Fiber cement siding
• Engineered wood siding
• Cedar siding
• Exterior home remodeling and renovation
TOP CONSUMER TIPS
• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth. If the deterioration is limited to a small area, you may be able to have only that spot repaired. Otherwise, your best bet will be to replace your siding entirely.
• Siding replacement takes one to two weeks to complete. Exterior painting, if needed, typically takes two to four days. Before siding work begins,
TRADE LICENSE INFORMATION
Content
remove art and wall hangings from walls and move furniture toward the middle of the room.
• Find out if your homeowners’ association has restrictions on siding materials, styles, and colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.
• With proper installation and maintenance, most siding products will last decades. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to wash away dirt and grime.
• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced, reliable contractor that offers robust warranties. Siding can be installed year round, but it’s typically easier in moderate temperatures.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Siding
Power Home Remodeling
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam Kaliner | Founding Partner
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: The company offers a limited lifetime warranty on siding products in addition to a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
Employee Information: Power has Vinyl Siding Institute Certified Installers on staff.
Not
“We specialize in energy-efficient windows, doors, siding, and roofing replacement. We pride ourselves on providing quality products, competitive pricing, professional installation, and lifetime warranties.” Rob Watson | Vice President
Services Offered: EcoView Windows of Long Island specializes in energyefficient, environmentally friendly vinyl and insulated siding installation. Other services include window and door replacement and roofing. Estimates are free, and financing options are available.
Warranty: EcoView provides a lifetime warranty on most projects, including materials and workmanship.
Company History: EcoView Windows of Long Island is a locally owned branch of EcoView America, a company that has been in business since 2008. The local office is family owned and operated out of Islandia, NY.
Distinctions: EcoView is a GAF Certified Plus Contractor and a multi-year Super Service Award winner. The company is an EPA Lead-Safe Certified Renovator.
Employee Information: Employees drive marked vehicles and wear uniforms.
Services Not Offered: The company does not offer repair services.
Rating: 4.7 out of 5 Trade License(s) Not Required
Verified
Verified
Victory Home Remodeling
“We don’t just renovate homes, we redefine home improvement. From best-in-class yet affordable roofing and windows to premium siding and gutter replacements, our dedicated craftsmen achieve elite-level installations with a focus on energy efficiency and long-term value. Experience the Victory difference.” Jonathan Pett | Sr. Director of Operations
Services Offered: Victory Home Remodeling is a full-service exterior home remodeling firm that specializes in energy-efficient siding, fascia, and trim installation and replacement. Estimates are free.
Warranty: Victory offers a 50-year limited lifetime workmanship warranty and honors manufacturer warranties.
Company History: The local, family-owned company was founded in 2019 and is expanding through the Northeast.
Distinctions: Victory is #1 on Fortune’s 2024 Best Small & Medium Workplaces in Construction list and #12 on Fortune’s 2024 Best Medium Workplaces list.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Services Not Offered: Victory does not offer repair-only services.
Good Guys Contracting
of
Not
“At Good Guys Contracting, we’re definitely different. What’s different? Well, just about everything, from the moment we meet you until the completion of your project. We understand that our business is about people, not materials. We listen more than we talk, and we want you to ask questions. We make commitments and keep them.” Dave
Ferraro
| Owner
Services Offered: Good Guys Contracting is a full-service home remodeling firm specializing in siding installation and replacement using James Hardie products. Additional services include roofing, windows, decks, porticos, insulation, and outdoor living spaces. Financing options and free in-home consultations are available.
Warranty: Good Guys Contracting guarantees 100 percent customer satisfaction.
Company History: The local company was established in 2010.
Additional Information: Good Guys Contracting offers products from major brands, including James Hardie and Marvin.
Rating: 4.7 out of 5
Trade License(s) Not Required Verified
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Island Roofing Inc.
“We treat your home like it’s our own: Done once, done right, no excuses. We’ve been remodeling home exteriors for over 30 years, and our name is on every job we do.” Chez Levovitz | Founder
Services Offered: Island Roofing is a full-service roofing and exterior company. The company specializes in siding replacement and trim work. Additional services include roof replacements, repairs, and inspections; gutter installation and replacement; and support for storm damagerelated insurance claims.
Warranty: Island Roofing offers a 50-year limited lifetime workmanship warranty on roofs and honors all manufacturer warranties for materials. Customer satisfaction is guaranteed.
Company History: The locally owned-and-operated company was established in 2009.
Distinctions: Island Roofing is a GAF Certified Contractor and Haag Certified Inspector.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked. Every project has a dedicated foreman. All jobsites are thoroughly cleaned before the crew leaves.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Before major home projects, get multiple contractor quotes. Look beyond
Water Treatment & Filtration
■ Leaf Home Water Solutions
1st year as a Best Pick
COMMON WATER TREATMENT & FILTRATION SERVICES
• Whole-home water filtration system installation and maintenance
• Point-of-entry systems
• Point-of-use systems
• Water softening and conditioning systems
• Well water treatment
• Salt-free softening systems
• UV systems
• Repiping
TOP CONSUMER TIPS
• Before you invest in a whole-house water treatment and filtration system, determine the contaminants you may need to treat for or filter out. If you have well water, you can either test your water supply on your own or have a water quality specialist run the test. If your water comes from the municipal supply, contact your local water treatment or environmental protection office and request a copy of your area’s most recent water quality index (WQI) report.
• The next step is to determine the flow rate of the various plumbing fixtures around your house. This includes faucets, toilets, showerheads, and even your dishwasher and water heater. The pros can help you with this calculation, but the
TRADE LICENSE INFORMATION
general guidance is to opt for a whole-house water filter with a flow rate of around one to two gallons per minute higher than your home’s average. This will ensure that you don’t have issues with water pressure or inconsistent flow rates once the filtration system is installed.
• Don’t forget about filter cartridges as you research different system options. How much are replacements? How often will you need to replace the filter? Replacing the filter cartridge on schedule is essential to maintaining your water quality and keeping the system in good shape.
• If your initial water quality test showed high levels of calcium and magnesium in the water, look into a whole-house water softening system. Hard water can cause problems over time, including limescale buildup, pipe clogs, and reduced water heater efficiency.
• Most water softening systems use salt to soften hard water. Water runs from the household supply line through a tank where a chemical process swaps the magnesium and calcium for sodium. The water that leaves the tank has been softened. Salt-based softeners don’t result in salty tasting water, but they do leave a trace amount of sodium in the water. If that’s a concern, opt for a salt-free system.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work. Scan for additional educational content
Water Treatment & Filtration
Leaf Home Water Solutions
“Leaf Home Water Solutions empowers homeowners to take control of their drinking water quality and safety with over 250 customizable solutions. Bringing our Leaf Home excellence, we start with a free water test to learn your needs and budget. Our trusted experts design custom solutions for your home.”
Robert Erickson | Director of Business Operations
Services Offered: Leaf Home Water Solutions provides a variety of services, including water filtration, water softening, water conditioning, reverse osmosis, UV system defense, and whole-home water systems. Free estimates are offered.
Warranty: Leaf Home Water Solutions offers a limited warranty. Terms and conditions apply.
Company History: The local company started in 2020.
Distinctions: Leaf Home Water Solutions was listed on the 2023 Companies to Watch List.
Employee Information: Employees are background checked.
4.3 out of 5
reflects national data
License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I will keep using the Best Pick Reports guidebook. I’d give it 5 out of 5.”
–James G. | Sugar Hill, GA
Water, Mold, Fire & Storm Damage Restoration
Best Pick Reports recommends:
■ ACE Cleaning & Restoration
1st year as a Best Pick
Educational Content
COMMON WATER, MOLD, FIRE & STORM DAMAGE RESTORATION SERVICES
• Water damage restoration
• Water extraction
• Structural drying
• Mold remediation
• Smoke damage restoration
• Fire damage restoration
• Carpet removal and cleaning
• Odor removal
• Reconstruction services
• Personal property packing, evaluation, and restoration
TOP CONSUMER TIPS
• Damage from a storm, fire, or burst pipes can be dangerous and cause serious problems. Be sure to address the damage immediately to avoid complications and other issues in the future. Disaster recovery companies often offer 24/7 emergency services, so you can get help quickly. Since the details of your homeowners’ insurance coverage impact the restoration process, be sure to also reach out to your insurance agent as promptly as possible. Your insurance agent will explain what your policy covers and how much you can expect to pay out of pocket for repairs.
• Let your insurance company and restoration team know if you have photos or videos of your belongings from before the disaster. This documentation helps with the accuracy of the claim and the restoration work.
• It takes about three to five full days for a structure to dry completely, with the proper equipment. Although the affected area may seem dry, there is often hidden moisture that should be resolved before restoration work begins.
• Smoke damage leaves behind soot and odor. Soot must be thoroughly cleaned before a house is suitable for occupation. In some cases, flooring, drywall, and insulation may need to be replaced to get rid of the odor completely.
• Get a detailed written proposal for the restoration work, including estimated time frames. You might have to make alternative living arrangements until the job is completed.
• If the damage is the result of a large-scale natural disaster, your insurance company may be handling many claims at once. The volume of claims can mean that an adjuster might not be able to get to you immediately. Nonetheless, most insurance policies require you to prevent further damage to your property to maintain your coverage. A restoration company can help you meet this requirement.
TRADE LICENSE INFORMATION
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Water, Mold, Fire & Storm Damage Restoration
ACE Cleaning & Restoration
“When disaster strikes, ACE is here! Serving our Long Island communities since 1998, our certified team responds quickly. No answering services or machines! Just experts with unmatched equipment and knowledge. We’re often called on by other restoration firms for large, complex restoration projects.”
Kevin
Services Offered: ACE Cleaning & Restoration specializes in water, mold, fire, and storm damage restoration services for residential customers. Services include water removal, structural drying, mold remediation, puff-back cleanup and soot removal, decontamination, deodorization, sanitization, content pack-out and cleaning, board-up services, and emergency tarping. ACE offers 24/7/365 response. Estimates are free.
Warranty: The company offers workmanship satisfaction guarantees and honors manufacturer warranties.
Company History: The family-owned company was established in 1998.
Distinctions: ACE is an EPA Lead-Safe Certified Firm, an IICRC Certified Firm, and is owned and operated by an IICRC Triple Certified Master Restorer.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Kretsch | President
& IICRC Triple Master Restorer
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Educational Content
COMMON WATERPROOFING SERVICES
• Basement waterproofing
• Foundation waterproofing
• Moisture and humidity control systems
• Interior and exterior drainage systems
• Crawl space sealing
TOP CONSUMER TIPS
• Basement and crawl space water problems are usually caused by hydrostatic pressure, or water in the soil pushing against the walls or floor of the basement or crawl space. Eventually, water leaks into the space. Hydrostatic pressure can be caused by poor grading, defective or clogged gutters and downspouts, and failed footing drains. A high “false” water table combined with poor soil drainage can also cause hydrostatic pressure. This happens when the water accumulates in loose soil, creating an artificially high water table. If the water doesn’t drain from the soil, it can eventually seep into below-grade sections of the house.
• The fix for a water intrusion issue involves a few systems and tools. First, check that the gutters and downspouts are clear and installed correctly. Foundation cracks should be sealed. Cement block walls and mortar joints are susceptible
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to leakage. Sealing and waterproofing these elements helps prevent ongoing issues.
• Your waterproofing contractor may also recommend a drainage system. Drainage systems can be installed around the exterior or interior perimeter of your house. In either case, the project involves a lot of digging. Interior drainage system installation usually means that the basement or crawl space floor will be dug up to create trenches for the drain lines. Fortunately, waterproofing experts know how to do this efficiently while minimizing the mess.
• If the primary cause of your water intrusion problems is foundation cracks, your contractor might recommend the injection method as a fix. This method seals foundation cracks with an epoxy or polyurethane material. A waterproofing contractor can tell you whether injection will work for your situation.
• If your waterproofing system includes a sump pump, be sure to have it inspected and maintained annually. Sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
for additional educational content
Waterproofing
Larry Janesky’s Healthy Basement Systems
“All Things Basementy! Our Vision: A world of healthy, safe, and efficient homes. Our Mission: To be the contractor of choice by giving consistently great service to our customers and each other. Our Values: Integrity, Leadership, Growth, Innovation, Education.” Larry
Janesky
| Owner
Services Offered: Healthy Basement Systems is a basement waterproofing specialist. Other services include drainage system, sump pump, and vapor barrier installation; crack sealing; foundation repair; crawl space encapsulation; basement finishing; and humidity control. Estimates are free, and financing is available.
Warranty: The company offers a 1-year labor warranty and product warranties up to 25 years.
Company History: Healthy Basement Systems is a local company that was established in 2003.
Distinctions: The company won a 2024 Best of Long Island award for Best Waterproofing Company and was featured on News12’s Extreme Weather segment.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Services Not Offered: The company does not offer restoration or chimney work.
Minimum Job: Waterproofing jobs start at $4,000.
“Our team offers the permanent solution for water intrusion issues. Since 1998, ACE has been a leader in dry basements, foundations, and crawlspaces. Our teams understand Long Island’s topography. When you’ve had enough of failed fixes, ACE has the experience to keep your home high and dry!” Kevin
Services Offered: ACE Cleaning & Restoration specializes in basement waterproofing, crawl space waterproofing, and drainage system installation services for residential customers. Additional services include foundation repair; water, mold, fire, and storm damage restoration; carpet, upholstery, and rug cleaning; and air duct cleaning. ACE offers 24/7 emergency services. Estimates are free.
Warranty: The company offers workmanship satisfaction guarantees and honors manufacturer warranties.
Company History: The family-owned company was established in 1998.
Distinctions: ACE is an EPA Lead-Safe Certified Firm, an IICRC Certified Firm, and is owned and operated by an IICRC Triple Certified Master Restorer.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Kretsch
| President & IICRC Triple Master Restorer
Rating: 4.9 out of 5 Trade License(s) Not Required
Verified
Verified
Comp
Window & Door Replacement
Educational Content
COMMON WINDOW & DOOR REPLACEMENT SERVICES
• Door installation and replacement
• Window installation and replacement
• Energy-efficient windows and doors
• Impact or storm windows and doors
• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows
• Sliding glass, patio, and French doors
• Entryway and interior doors
• Wood, insulated steel, and fiberglass doors
TOP CONSUMER TIPS
• Nearly one-third of all residential energy loss occurs through old, poorly insulated windows and doors. Modern windows and doors are very energy efficient, so if your goal is to lower energy costs, replacing old windows and doors is smart.
• Multi-pane windows cost more than single-pane windows, but you’ll see energy savings over time. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces heat transfer through the window.
• Glass can be coated during manufacturing to further reduce heat transfer. Low-emissivity (or Low-E) glass is made with a very thin coating that reflects infrared light and UV rays from the sun to keep your house cool in the summer.
• Fiberglass doors and windows are popular because of their durability, ease of maintenance, and energy efficiency. Wood doors and windows are elegant and classic, but they need regular maintenance to prevent rot and warping.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Window & Door Replacement
Power Home Remodeling
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: The company offers a limited lifetime warranty on window and door products in addition to a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
Kaliner | Founding Partner
“As a full-service remodeler that has helped homeowners build dreams since 1946, we recognize that the success of Alure is dependent upon the happiness and satisfaction of our customers. That’s why we make it our goal to exceed our clients’ expectations and create relationships for life.” Anthony
Services Offered: Alure Home Solutions is a full-service home improvement company that specializes in window and entry door replacement and installation. The company offers energy-efficient vinyl and composite windows in multiple styles as well as energy-efficient fiberglass and composite French, sliding glass, patio, and storm doors. Repairs are offered only on windows and doors installed by Alure. Estimates are free.
Warranty: Windows have a 50-year structural performance and glass warranty. Doors have a 10-year warranty.
Company History: The local company was established in 1946.
Services Not Offered: Alure does not offer storm, fiberglass, wood, or aluminum windows; vinyl or wood doors; window cleaning or tinting; or pressure washing.
Minimum Job: Jobs have a minimum of two windows unless the project includes a bay or bow window.
Cogliani | President & CEO
Rating: 4.4 out of 5 Trade License(s) Not Required
Verified
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Window & Door Replacement
EcoView Windows of Long Island
“We specialize in energy-efficient windows, doors, siding, and roofing replacement. We pride ourselves on
ty products, competitive pricing, professional installation, and lifetime warranties.” Rob Watson | Vice President
Services Offered: EcoView Windows of Long Island specializes in energyefficient replacement vinyl windows and fiberglass entry doors in a wide range of styles. Additional services include siding and roofing. Estimates are free, and financing options are available.
Warranty: EcoView provides a lifetime warranty on most projects, including materials and workmanship.
Company History: EcoView Windows of Long Island is a locally owned branch of EcoView America, a company that has been in business since 2008. The local office is family owned and operated out of Islandia, NY.
Distinctions: EcoView is a GAF Certified Plus Contractor and a multi-year Super Service Award winner. The company is an EPA Lead-Safe Certified Renovator.
Employee Information: Employees drive marked vehicles and wear uniforms.
Services Not Offered: The company does not offer repair services.
4.7 out
“We don’t just renovate homes, we redefine home improvement. From best-in-class yet affordable roofing and windows to premium siding and gutter replacements, our dedicated craftsmen achieve elite-level installations with a focus on energy efficiency and long-term value. Experience the Victory difference.” Jonathan Pett | Sr. Director of Operations
Services Offered: Victory Home Remodeling is a full-service exterior home remodeling firm that specializes in energy-efficient vinyl replacement windows and sliding glass doors. Estimates are free.
Warranty: Victory offers a 50-year limited lifetime workmanship warranty and honors manufacturer warranties.
Company History: The local, family-owned company was founded in 2019 and is expanding through the Northeast.
Distinctions: Victory is #1 on Fortune’s 2024 Best Small & Medium Workplaces in Construction list and #12 on Fortune’s 2024 Best Medium Workplaces list.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks.
Services Not Offered: Victory does not offer repair-only services.
of
Not Required Verified
Window & Door Replacement
PJ Fitzpatrick, LLC
“As one of the most trusted names in home improvement, PJ Fitzpatrick has been providing quality service to homeowners since 1980. Our goal is to leave our customers 100 percent satisfied and to provide the best in siding, roofing, doors, windows, baths, gutters, insulation, and more.” Pete Fitzpatrick | Founder
Services Offered: PJ Fitzpatrick, LLC, installs and replaces bay, bow, casement, garden, glider, picture, round-top, awning, designer glass, double-hung, and custom windows. The company also offers roof and vinyl siding installation; attic insulation replacement with roof replacement projects; gutter, gutter cover, exterior door, and exterior trim repair and replacement; tub-to-shower conversions; and free estimates.
Warranty: The company honors manufacturers’ warranties, and workmanship is guaranteed to last the life of the windows.
Company History: The local, family-owned company was founded in 1980 by Pete Fitzpatrick.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Services Not Offered: The company does not offer flat roof or pole gutter services.
Minimum Job: A four-window minimum is required.
Not
“Renewal by Andersen is the premier window replacement division of Andersen Windows, a company with over 120 years of innovation in crafting high-quality windows. With our customer-centered experience and our commitment to quality and customer satisfaction, we stand by our work now and for years to come.”
Renee Delorenzo | Vice President
Services Offered: Renewal by Andersen offers replacement windows, entry doors, and patio doors in its proprietary Fibrex material, which is two times stronger than vinyl. Financing and free inspections are available.
Warranty: The Renewal by Andersen Products and Installation Transferable Limited Warranty includes 20 years on frames and glass, 10 years on parts and hardware, and 5 years on professional installation.
Company History: Renewal by Andersen was founded in 1995; the local branch has been serving the community for more than 20 years.
Distinctions: Renewal by Andersen is A+ Rated and Accredited with the BBB, a 2024 ENERGY STAR Partner of the Year - Sustained Excellence, and a 2024 Bob Vila Home Improvement Heroes award recipient. The company has more than 3,000 5-star reviews in the area.
Employee Information: Employees wear uniforms and are background checked and expertly trained.
Rating: 4.9 out of 5
Trade
Verified
Verified
Not Required
Window Cleaning & Pressure Washing
Best Pick Reports recommends:
■ Ned Stevens Gutter Cleaning
1st year as a Best Pick
COMMON WINDOW CLEANING & PRESSURE WASHING SERVICES
• Interior and exterior window cleaning
• Pressure washing
• House washing
• Low-pressure roof cleaning
• Deck and fence cleaning
• Driveway, patio, and pool deck cleaning
TOP CONSUMER TIPS
• There are a couple of common techniques for washing windows, and both work well when done by an experienced, conscientious team. Some residential window cleaners hand-wash windows. This method lets the cleaner work with a lot of attention to detail. Water-fed pole cleaning is quicker and lets the cleaner stay on the ground for most residential jobs. For this method, the cleaner washes the windows with a long tube that sprays high-pressure purified water.
• Many window cleaning companies offer other related services, like recaulking and screen replacement. A company that offers these services can do all your seasonal window work at one time.
• Be sure to ask about the cleaning solutions the company uses. It’s very important that they not
TRADE LICENSE INFORMATION
use anything with hydrofluoric acid. Hydrofluoric acid is used in some commercial cleaning solutions, but it can cause etching or pitting on glass.
• Over time, mildew, algae, and dirt can dull your siding and the concrete or paved surfaces around your house. Stains and discoloration are hard to remove by hand, especially from materials like concrete, stone, and wood. A pressure washer can clean a larger area in less time than one person can accomplish with a scrub brush and soapy water.
• A pressure washer can spray a jet of water with enough force to do a lot of damage in inexperienced hands. For most residential jobs, however, the full power of a pressure washer isn’t needed. Low-pressure power washing, or soft washing, works well for jobs like roof cleaning and house washing.
• Window cleaning and pressure washing require skill, experience, and knowledge of chemicals. Because of the potential for damage and injury, be sure that the company you hire has plenty of experience as well as state-required general liability and worker’s compensation insurance policies. This coverage protects you and the crew members working at your house.
The state of New York does not issue or require a trade license for companies in this service category. Cities in New York may require local licensing for specialty work.
Scan for additional educational content
Window Cleaning & Pressure Washing
Ned Stevens Gutter Cleaning 516-212-9768
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned
Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides roof cleaning, gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Jobs start at $110.
Rating: 4.7 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Home upgrades that focus on lowering utility costs are a great investment. Energy-efficient windows and appliances offer noticeable long-term returns and reduce your impact on the environment.
Additional Information
BEST PICK REPORTS OVERVIEW
• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.
• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.
• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.
• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.
• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.
• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.
WHAT MAKES US DIFFERENT
• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.
• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.
• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.
• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.
• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.
• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.
HOW COMPANIES ARE QUALIFIED
• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.
• Our internal surveying is an independent process conducted through our own phone surveying platform or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.
• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.
• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.
Additional Information
• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.
• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.
• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.
• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.
• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.
BEST PICK GUARANTEE
• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.
• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.
• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.
• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.
INSURANCE & LICENSE VERIFICATION
• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.
• We also verify trade licenses required by the state by referring directly to the appropriate state authority.
• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.
CONFIDENTIALITY POLICY
• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.
• Names are listed in a first name, last initial format.
• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.
COMPANIES AND CATEGORIES NOT LISTED
• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.
• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.
• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.
Homeowner Protection Tips
Prices that seem too good to be true usually are. Cutting corners is a great way for a company to make more money while charging you less.
Be wary of a company selling doorto-door. Reputable contractors rely more on referrals than door-to-door sales.
Resist high-pressure sales. A company that tries to rush you into a decision may not want to be researched too thoroughly.
Avoid moonlighters. A moonlighter is an employee who steals a customer from his or her employer. They often offer a lower price by avoiding overhead such as insurance and licenses.
Check for licenses and insurance. Research the company to make sure that they have the required trade licenses and insurance for their line of work.
Make sure you’re on the same page with the contractor. All project details should be in writing along with any verbal commitments before signing a contract.
Only compare apples to apples. Educate yourself about the quality of what you are buying, or taking the lowest price may cost you more in the end.
Avoid doing business on a handshake. Reliable companies use contracts to clarify terms and set mutual expectations.
Avoid paying for everything up front. You’ll lose the money if the company goes out of business or fails to complete the job. If you must pay up front, use a credit card.
Never open an account in your name for a contractor. If a contractor’s credit is not good enough to open an account, you should probably stay away.
Thoroughly check references. Before hiring a contractor, ask multiple references questions about quality, schedule adherence, cleanup, communication, and disagreement resolution.
Avoid cash payments. Checks and other non-cash payment forms leave a paper trail, which is very useful if you ever need to prove you actually paid a bill.
Be wary of the vocal minority. The small percentage of customers who submit online reviews tends to skew to extremes and therefore is not representative of a company’s overall performance.
Never make the final payment until you are completely happy. Contractors could be less interested in making you happy after they have been paid in full.
Request lien releases. To avoid a lien on your house, make the receipt of lien releases from the contractor and all subcontractors a condition of payment.
Frequently Asked Questions
HOW ARE COMPANIES SELECTED FOR BEST PICK REPORTS?
The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.
HOW DOES BEST PICK REPORTS CONDUCT RESEARCH?
We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.
WHERE DID YOU GET MY INFO?
To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We
take your privacy very seriously and will never share or sell this data.
DO MANY COMPANIES NOT QUALIFY AS A BEST PICK?
The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.
WHY ISN’T MY FAVORITE SERVICE PROVIDER LISTED?
A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.
HOW IS BEST PICK REPORTS FUNDED?
Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.
WHY SHOULD I USE BEST PICK REPORTS?
We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.
All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.
WHY ARE YOUR PHONE NUMBERS DIFFERENT FROM THE COMPANY’S WEBSITE?
To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book or website, the company will know that you’re calling through Best Pick Reports due to this unique number.
HOW CAN I GET IN TOUCH?
Phone: 877-906-7575
Mail: 225 Ottley Dr NE #200 Atlanta, GA 30324
Email: helpdesk@bestpickreports.com
516-646-2821
Best Picks
Quick Reference Sheet
What Homeowners Say About Us
Nassau County
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“The Best Pick Reports guidebook made it easy for me to find companies and saved me a lot of trouble. I found the companies to be very thorough, precise, timely, and economically feasible for my budget!”
“The Best Pick Reports book is great, and I use it all the time.”
“ Companies can be trusted if they are in the Best Pick Reports book. They have been researched and are quality.”
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Jesse B. | Atlanta, GA
“The Best Pick Reports guidebook is very informative.”
“Whenever I need work done at the house, they are my starting point for contractors in my area.”
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“I feel the Best Pick Reports book is a well-curated gathering of companies.”
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“Using the Best Pick Reports guidebook was a great experience. The way they rated the companies was exact and the work was exceptional.”
Deborah H. | Kennesaw, GA
Phone: 877-906-7575
Email: helpdesk@bestpickreports.com Web:
“I have used Best Picks to find vendors for a decade now and found the vendors to be very dependable. I also found the information on the projects and options to solve problems very helpful.”
“I have had positive results when using Best Pick Reports. I highly recommend them.”
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Harvey W. | Tucker, GA
About Best Pick Reports
Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.
For more information, please visit www.bestpickreports.com
About GuildQuality
Our sister company GuildQuality is the building and home improvement industry’s leader in third-party customer satisfaction surveying. For each Best Pick Reports publication, GuildQuality conducts extensive consumer satisfaction research to review home service providers, and we use the data collected to provide testimonials and objective, third-party ratings of companies in dozens of categories.
For more information, please visit www.guildquality.com.
About EverCommerce
Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.
For more information, please visit www.evercommerce.com