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Issue 69 | April/May 2019 | www.europeanspamagazine.com


A Tibetan touch at Six Senses Spa, Alpina Gstaad, Switzerland


Carefully curated retreats that can boost your spa’s offering


The Coach House Health Club & Spa at Beaverbrook, UK


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Welcome I SS U E 69 | A P R I L / M AY 2019

Catch your breath


he emerging wellness economy presents an exciting challenge for operators looking to future-proof their spas and go beyond traditional business models. Wellness, now everywhere, promises health, vitality and the opportunity to forge a deeper connection with loyal spa guests and the emerging wellness traveller. But, be warned, wellness programming is not a ‘quick fix’ that can simply be added on to your offering. Curating new treatment programmes and retreat concepts requires the right level of investment, talent, expertise and time to achieve real results. With such opportunities in mind, our Wellness 360° series speaks to six of the world’s most respected wellness leaders, who share their insight into delivering successful retreat programming in a range of environments (p48). In this issue, we also meet Technogym’s forward-looking founder Nerio Alessandri (p44) and hear from Kathy Van Ness, COO and general manager of Californian destination spa Golden Door, recently named ‘World’s Number One Spa’ at the 2019 Condé Nast Traveller awards (p92). In Europe, we visit the stunning Six Senses Spa at The Alpina Gstaad (p36), where sustainable and positive energies combine with Tibetan healing to provide a holistic haven for guests. Meanwhile, in the UK, we check into the new Coach House Health Club & Spa at Beaverbrook (p78), the country house hotel where naturopathic services shape a personalised menu designed to be nourishing, organic and wholesome. Added to all this our Expert Guide to Luxury Hands & Feet (p68) offers tips from leading brands on how to provide the best possible mani-pedi services and products. So, make some time to pause and take a breath before reading this issue, which hopefully offers plenty of inspiration to help your spa connect with its potential at the deepest level. Sarah Camilleri Publisher & founding editor

The Team Publisher & founding editor Sarah Camilleri +44 (0) 115 950 4748 sarah.camilleri@spapublishing.com

Contributing editor Sarah Todd +44 (0) 115 950 4748 sarah.todd@spapublishing.com

Sales and brand development Lucy Brialey +44 (0) 115 950 4748 lucy.brialey@spapublishing.com

Art director Richard Page +44 (0) 7917 646495 richard@spapublishing.com

Contributing editor Mark Smith +44 (0) 7956 658261 mark.smith@spapublishing.com

Subscriptions manager Angela Sharpe +44 (0) 1353 772173 subscribe@spapublishing.com

Production editor David Fagan +44 (0) 115 950 4748 david.fagan@spapublishing.com

Contributing editor Hellena Barnes +44 (0) 115 950 4748 hellena.barnes@spapublishing.com

Accounts manager Julie Jones +44 (0) 115 950 4748 accounts@spapublishing.com

Office address: European Spa magazine, Spa Publishing Ltd, Halifax House, Halifax Place, Nottingham, NG1 1QN, UK. Online & social media: www.europeanspamagazine.com





The No.1 business magazine for spa and wellness professionals. Published six times a year by Spa Publishing Ltd, European Spa is an independent, intelligent business title specifically for spa decision makers shaping the wellness market throughout the UK, Europe and beyond. European Spa is printed by Buxton Press on paper sourced from FSC-certified forests.

Spa Publishing Ltd is registered in England. Company No. 6293825



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Contents I SS U E 69 | A P R I L / M AY 2019



The latest industry developments, including plans to increase Six Senses’ portfolio of hotel spas to 60 following the brand’s acquisition by InterContinental Hotels Group.


We look forward to the annual gathering at the Four Seasons Hotel George V in Paris, which will address the topic of ‘Multiversity in Wellness’ on May 23.


 What lies in store for delegates attending the premium industry networking event, which takes place at the Grand Hotel Dino in Baveno, Italy from June 19-22.


The globally recognised fitness equipment innovator discusses how the emerging ‘wellness ecosystem’ can bridge the gap between spas and their gyms.




DOROTHY PURDEW, OBE The co-owner of Champneys Health Resorts on the importance of loving your business and meeting the challenges of an evolving wellness industry.


GSTAAD, SWITZERLAND The contemporary approach at this stunning Alpine spa includes Tibetan healing as well as high-tech treatments and Integrated Wellness Screening.


SPA AT BEAVERBROOK, UK The final phase of the English country house’s development offers guests an immersive experience in an environment inspired by art and nature.




The latest product innovations and tips for superlative treatment delivery from leading professional brands CND (pictured right), OPI, Jessica, Bio Sculpture, Mavex, Margaret Dabbs and Pinks Boutique.

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Contents I SS U E 69 | A P R I L / M AY 2019




Our round-up of the best new products and treatments, including Germaine de Capuccini’s automatic micro-needling device, the Dermatech Pen.


The luxury skincare brand’s president and co-founder on how its Ultra Smart Pro-Collagen products address the skincare needs of modern consumers.

Design 95 STYLE

Highlights include MKV Design’s interiors at Wellness Corales Spa at Royal Hideaway Corales Resort in Tenerife, biodegradable yoga mats from Form and BC Softwear’s new Bamboo Bathrobe.



The pool and thermal specialist’s spa sales manager, Cheryl Hanna, discusses wet spa trends and the brand’s recent installations.

Wellness 48 WELLBEING 360:

RETREATS MASTERCLASS Our in-depth feature asks six experts how spas can best introduce wellness programming and retreat concepts into their offering.


We spotlight a five-week Ultimative Panchakarma retreat at Ayurveda Parkschlösschen health resort in Germany.

92 KATHY VAN NESS, GOLDEN DOOR, USA The COO and general manager of the iconic spa reveals the secrets of its 60-year success.

68 Renew your subscription today... Published six times a year and packed with quality coverage to inform and inspire, European Spa will keep you up to speed with the latest industry developments and news. To subscribe visit: www.europeanspamagazine.com/subscribe

email: subscribe@spapublishing.com Annual subscription rates (six issues): UK: £65 EU: £85 Rest of world: £110

On the cover: The luxurious Six Senses Spa at The Alpina Gstaad offers guests naturopathy and healing rituals based on the principles of Tibetan medicine.

European Spa magazine is published by Spa Publishing Ltd. The Publisher has taken all reasonable measures to ensure the information detailed in European Spa magazine is correct at the time of going to print, and while every care is taken to avoid inaccuracies the Publisher does not accept responsibility for any errors or omissions from any information within this edition. Views expressed in European Spa are not necessarily those of Spa Publishing Ltd. All rights reserved, reproduction in whole or part without the Publisher’s permission is strictly prohibited. © Spa Publishing Ltd








Ambitious growth plan for Six Senses after $300m acquisition InterContinental Hotels-owned luxury resort and spa group is anticipated to increase its hotels portfolio to 60 within the next 10 years GLOBAL: Following the recent news that InterContinental Hotels Group (IHG) has purchased Six Senses Hotels Resorts Spas from private equity fund Pegasus Capital Advisors for $300m (£230m, E267m), ambitious plans have been revealed to grow the Six Senses portfolio to 60 hotels within the next decade. The IHG deal includes the management of 16 hotels and resorts and 37 spas as well as sister companies Evason and Raison d’Etre. Six Senses will become part of the IHG family of brands which includes InterContinental Hotels & Resorts, Regent Hotels & Resorts and Kimpton Hotels. Over the next 12 months, Six Senses will open properties in diverse locations, starting on the private island of Krabey in Cambodia, which opened in March 2019, as well as a restored 14th century fort in Rajasthan and a circuit of five lodges in Bhutan. Additional projects in Austria, Brazil, Spain, Switzerland and Thailand are also currently underway.


The group’s ‘dream list’ includes a development in Israel’s Negev Desert as well as its first project in the US, a contemporary duo of twisting towers designed by Bjarke Ingles and located in Manhattan’s West Chelsea along the High Line. Speaking to European Spa about what the future holds for Six Senses, CEO Neil Jacobs said: “It’s clear that everyone involved in the acquisition recognises its huge potential and Six Senses is greatly excited about all the possibilities. Joining forces with IHG means we gain the strength of a

“It’s clear that everyone involved in the acquisition recognises its huge potential and Six Senses is greatly excited about all the possibilities.” Neil Jacobs CEO, Six Senses

large organisation and can use a wealth of systems and operational excellence to grow our brand and reach new markets.” Jacobs continued: “Six Senses is very passionate about spreading the wellness word to as many people as possible. A huge part of our ethos is that we care about how people live and we want to do good wherever we can, so Six Senses will embrace anything that allows us to do this in a wider or more meaningful way.” IHG’s chief executive, Keith Barr, added: “Our growing portfolio of luxury brands is a collection of the very best in the travel industry. “We’re incredibly proud to welcome Six Senses into our family of brands and look forward to opening more stunning spas, hotels and resorts – each one staying true to Six Senses’ world-renowned reputation for wellness and an unwavering commitment to purposeful travel.” www.ihg.com | www.sixsenses.com


Business News & industry developments

High-energy meets relaxation at £15m South Lodge spa UK: A luxurious eco-focused £15m (E17.4m) spa has opened at South Lodge in Horsham, West Sussex. Part of the Exclusive Hotels & Venue portfolio, which also owns sister Sara Young property Pennyhill Park, The Spa at South Lodge was designed by architects Felce & Guy with interiors by Sparcstudio. The sustainably built spa incorporates floor-to-ceiling windows that open up views of the surrounding South Downs. Facilities include 14 treatment rooms, with one double suite offering a private rasul from TyloHelo, which also supplied the thermal suite’s sauna and two steamrooms. There is also the UK’s first outdoor heated swim pond, supplied by Germany’s Garten Arte. Spa treatments use Omorovicza and South Lodge’s own brand, The Spa, produced by Natural Spa Factory, as well as Mii Makeup and Mii Brows. The manicure and pedicure studio features Jessica products and is part of the Ridgeview Beauty Bar, which is

sponsored by Ridgeview Sparkling Wine. For men, Grizzly’s Barbershop offers its own Bear Grooming products alongside Paul Mitchell. Elsewhere, a dedicated Spin Studio was equipped by Technogym, which also supplied the the 200sqm gym in addition to WaterRower, WoodWay and Origin Fitness.The Botanica restaurant, overseen by head chef Jonathan Spiers, uses fresh and seasonal ingredients with a Mediterranean influence. “We are thrilled to have opened, and see ourselves providing a diverse offering with different elements to appeal to each market segment,” said Sara Young, spa operations manager at Exclusive Hotels & Venues. “We have a complete spa and leisure offering that combines the ultimate in relaxation, including the UK’s first outdoor heated swim pond, with a high-energy gym offering and both holistic and Spin studios.” Exclusive Hotels & Venues managing director Danny Pecorelli, added: “We are so proud to have created a spa that is getting such glowing feedback and pushing the boundaries of the next level of spa experiences.” www.exclusive.co.uk

Spabreaks.com co-founder in ‘Power 50’

UK: Abi Wright, managing director and co-founder of UK-based spa booking agency Spabreaks.com, has been named as one of the 2019 Timewise Power 50 – the annual awards that champion flexible Abi Wright working philosophies. This year, the judges were looking for examples of how part-time and flexible workers can achieve enduring success, and Wright’s working and business environments were judged to ‘embody flexible working’. “Abi Wright is a phenomenal success story. She has built a multi-million pound


business over 11 years, and all on a flexible basis,” said Timewise co-founder and judge Karen Mattison. Commenting on her award, Wright added: “I was delighted to be recognised in the Timewise Power50. It has become evident to me that having the best people I can find in the business, believing in its vision and supporting my values, was key. “To keep their skills and talent within the company, we have needed to allow them to work the hours that fitted their life requirements. [Both women and] men within my business been able to find the best work/life balance for them [and] I have the most committed, loyal and motivated team I could ever have asked for.” www.spabreaks.com | www.timewise.co.uk

Barden is new chair of UKSA

UK: Lisa Barden (above right) has succeeded Charlie Thompson (pictured above left with Helena Field) as chair of the UK Spa Association (UKSA). Vice-chair since 2017, Barden holds a wealth of operational experience within the spa and wellness industry, including positions at Grayshott Spa, ESPA and Champneys. Thompson steps down from the role after six years as founding chairman during which the UKSA’s membership has grown from 20 to more than 400 spas, with over 300 members. “We are set to enter a new phase of growth and I’m so excited to see what Lisa and the association will do for us all,” said Thompson. In related news, Barden has also been appointed group director of spa and wellness at Arora Group. Her first major project will be to guide the vision for an ambitious 2,100sqm spa being developed at the group’s new luxury country hotel property in Windsor. Barden said: “I’m delighted to be taking on the role of group director at Arora. The spa and wellness offer at the new Windsor hotel will be game-changing. Our aim is to create transformational experiences for our guests and visitors, while ensuring our teams are as happy and healthy as they can be.” www.spa-uk.org | www.thearoragroup.com


Business News & industry developments

Denmark’s largest spa and wellness debut

DENMARK: The largest spa and wellness area in southern Denmark will open in May 2019 as part of a development of the industrial harbour of Sønderborg, masterplanned by architect Frank Gehry. The 4,500sqm Alsik Spa, set over four floors within the luxurious new Alsik hotel, designed by Henning Larsen Architects with interiors by Rudolf Bachhuber, will Ian Bell offer more than 60 wellness experiences designed and implemented by spa consultancy Raison d’Etre. An investment of 150m Danish Krona (£17m, E20.07m) will deliver 11 treatment rooms with Gharieni beds, a 160sqm indoor pool, and an outdoor infinity pool. Other facilities include an Ice and Fire World, an Aurora Borealis Cave and a hammam supplied by Spa4. There will also be

two virtual fitness studios supplied by Fitness on Demand, and a strong focus on functional training in the main gym with equipment from Technogym and Escape Fitness. Spa product partnerships will include c/o Gerd; Skin Regimen; RAAW; Cyroskin; Moroccan Natural and Max & Me. Ian Bell, senior project manager at Raison d’Etre said: “It is a privilege to be involved in this exciting development. Alsik Spa will be one of the largest and most technologically advanced spas in Denmark, offering a balance between intelligent wellness solutions and high-touch treatment protocols and experiences.” The Alsik hotel, which will include a viewpoint on the 16th floor offering scenic views of the city, will provide 190 bedrooms and is anticipated to welcome 65,000 overnight guests in the first year of opening.

www.raisondetrespas.com | www.bmcfond.dk | www.rimc.de

Thalasso-inspired menu at Parklane’s Kalloni Spa

Board appointments at Barons Eden Group

CYPRUS: The 3,000sqm new Kalloni Spa at Parklane Resort, in Limassol, has revealed a bespoke treatment menu with thalassotherapy at its heart, inspired by its location next to the Mediterannean Sea. Signature treatments will include a detoxifying Organic Seaweed Leaf Wrap from Voya and the Biologique Recherche Exclusive Facial Second Skin. The spa’s facilities include 12 indoor and two outdoor treatment rooms, plus three spa suites with Gharieni treatment beds. Two of the suites offer a Russian banya experience supplied by KLAFS. Two outdoor and three indoor seawater pools are available, as well as a Technogym-equipped gym, the first Carol Joy hair salon in the region, and a barber shop using products from Gentlemen’s Tonic. Paris Kounoudis, director of lifestyle at Parklane, said: “We are thrilled to reveal details of our exclusive treatment menu at the Kalloni Spa. We’ve developed a programme of cutting-edge treatments that utilises the spectacular healing powers of the region and we are well qualified to become the leading spa in Cyprus.”

UK: Hospitality and spa operator Barons Eden Group has made two new board appointments ahead of increasing its footprint in the UK. Edward Law and Steve Clements, MBE have joined the board following the retirement of Stephen Joynes, MBE. Both incoming directors bring significant experience Edward Law and Steve Clements, MBE in finance and investment to the existing board, which also comprises Andre Elshout and Adrian Pearson. The group currently comprises Hoar Cross Hall in Derbyshire and Eden Hall Day Spa in Nottinghamshire (pictured above), as well as property in the Cotswolds. The board appointments and new shareholding come as the company is about to embark on a strategy to grow its hospitality businesses through the acquisition of landmark freehold properties in key regional destinations.




News in brief ESPA annual congress heads to Croatia EUROPE: The 24th European Spas Association Congress (ESPA) will discuss ‘Secrets of Life Balance – A Life Full of Wellbeing’ in Terme Tuhelj Art & Spa in Croatia from May 8-10. As well as focusing on challenges to global health tourism, the event will address a range of other subjects through a mixture of roundtables and presentations as well as offering ample networking opportunities. www.europeanspas.eu

Jeremy McCarthy in line for ISPA Visionary Award GLOBAL: The International Spa Association (ISPA) will present its 2019 ISPA Visionary Award to Mandarin Oriental Hotel Group’s director of spa and wellness, Jeremy McCarthy, during the ISPA conference at The Venetian in Las Vegas, US, from September 11-13. “Jeremy’s forward-thinking approach to spa leadership has inspired countless industry professionals throughout his career,” said ISPA president Lynne McNees.” www.attendispa.com

The Massage Company starts work on new centre UK: Construction has begun on The Massage Company’s third location, in High Wycombe, Buckinghamshire. Operating under a franchise agreement on a 10-year lease, the 353sqm centre’s 13 treatment rooms will offer a wide range of Swedish, deep tissue, sports and maternity massage treatments. Co-founder and CEO Elliot Walker said: “Customers want value, convenience and massage expertise at an affordable price – if we continue to meet these needs our ambitious plans to provide UK-wide coverage will likely be achieved.” www.massagecompany.co.uk

Taj Hotels launches first Jiva Spa in Europe INDIA/UK: Taj Hotels in London has launched its first Jiva Spa in Europe, melding the traditional Indian healing treatments of its Jiva brand with the contemporary Mediterranean wellness philosophy of Temple Spa. Taj 51 Buckingham Gate will feature two single treatment rooms and one couple’s suite as well as a relaxation area with a vitality pool, steamroom and sauna. www.taj51buckinghamgate.co.uk


Business News & industry developments

Hotel Plunhof revitalises Spa Minera

Appointments Mehmet Er returns to Gharieni

Mehmet Er

Germany: Mehmet Er has returned to Gharieni in the role of international sales manager following time at skincare brand Vinoble. Er previously worked for Gharieni for nearly nine years, first joining the company in 2009. “We’re very happy to have him back on our team,” said founder Sammy Gharieni. www.gharieni.com

Sheridan heads up Champneys’ training

ITALY: The extended and revitalised Spa Minera has been opened at the Volgger family-owned Hotel Plunhof in Italy’s South Tyrol. Architect Karl Landauer oversaw the E6.5m (£5.61m) project to extend the spa by 1,800sqm and transform his original, award-winning design. New facilities at Spa Minera include a 20m indoor pool and a relaxation pool linked to the outdoor Acqua Minera ‘poolscape’ – a year-round heated 17m lap pool, and a saltwater whirlpool surrounded by 173sqm of natural pool with built-in water loungers. The 500sqm relaxation area has a green roof terrace from where guests can enjoy fresh mountain air and stunning views. A floor-to-ceiling glass façade brings the outside in to a new 138sqm panoramic gym equipped by Life Fitness and a 100sqm

first-floor studio for yoga, fitness or meditation. A new range of treatments focused on pure, organic and high-tech results have been introduced from QMS Medicosmetics, Dr Spiller and Alpienne. The design of the 4,000sqm mountain spa aims to reflect ‘wellness above and below the surface’, paying homage to the centuries-old mining tradition of Ridnaun with stone, wood, glass and the skilful use of light intended to create a soft ambience. “With this investment we hope to meet our spa guests’ requirements and offer them plenty of space in which to relax and unwind,” said owner Paula Volgger. “Water, fire, air and earth – our spa has all the elements to produce a feeling of being absolutely centred.”

Ewing lands role at Carden Park spa


Expansion plans for Fletcher’s Cottage Spa UK: Fletcher’s Cottage Spa at Archerfield House in East Lothian, Scotland has unveiled expansion plans after having appointed Zoe Douglas as its new spa director. The spa’s designer, Sian Parry Jones, will work Zoe Douglas Sian Parry-Jones with Douglas to create a ‘rustic but chic’ aesthetic for the development, using reclaimed materials from the Archerfield Estate. A new, dedicated food and beverage area will offer fresh, organic produce while the wild flower meadow at the back of Fletcher’s Cottage will be redesigned to include a yoga studio and gym facilities to enhance its wellness and retreat packages. “I am very excited about the development of Fletchers Cottage and will be spending the next few months working on new original ideas for the interiors whilst maintaining the recycled rustic charm that Fletchers Cottage is known for,” said Parry Jones. Having spent five years as pre-opening spa manager of the multi award-winning Dormy House in The Cotswolds, Douglas added: “We will be adding new treatment and changing room facilities to complement the rustic style of the existing building as well as unique wet facilities, which we will enhance.” www.archerfieldhouse.com | www.sianparryjones.com


Laura Sheridan

UK: Champneys Resorts has welcomed Laura Sheridan as its new training manager. Having begun her spa career in 2010 at Champneys Tring, Sheridan went on to be head of spa for Aromatherapy Associates EMEA and Asia as well as heading up 13 private beauty schools across the UK for The Training Room. www.champneys.com

Steve Ewing

UK: Cheshire country estate Carden Park has appointed Steve Ewing to head up its new spa. Having held roles at QHotels, Macdonald Hotels and Mercure Hotels, Steve brings a wealth of operational experience to his new position. The new Carden Park spa is scheduled to open in September 2019. www.cardenpark.co.uk

Locke is Tewkesbury Park spa manager

Abby Locke

UK: Following an 11-year tenure at Cheltenham’s Chapel Spa, Abby Locke has joined Tewkesbuy Park as spa manager. As well as performing treatments, Locke will be responsible for the day-to-day running of the spa operation, including creating spa and wellbeing residential packages. www.tewkesburypark.co.uk

Roth joins LivNordic Spa & Wellness

Josefin Roth

Sweden: Created by global spa consultancy Raison d’Etre, Scandinavian spa brand LivNordic Spa & Wellness has appointed Josefin Roth as its new brand manager. Roth has worked for Raison d’Etre for seven years, and has been instrumental in the development of LivNordic. www.livnordic.com


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Business News & industry developments

Lanserhof at The Arts Club completes £20m creation AUSTRIA/UK: The £20m (E23.2m) Lanserhof at The Arts Club in London’s Dover Street will open in May 2019. The private health club and medical gym, designed by Ingenhoven Architects, is the latest brand extension for leading European health resort group Lanserhof. Focusing on preventative medicine and providing highly customised training plans Sheila McCann to optimise health and wellbeing, Lanserhof at The Arts Club will boast a range of diagnostic equipment, including what is reportedly the most technologically advanced MRI scanner in the UK. Supported by doctors, therapists, sports scientists and trainers, the club will specialise in pain relief, mobility, strength and conditioning. Treatments will include physiotherapy, osteopathy, a range of massages and cryotherapy. Treatment beds are by Frei and other product partners include Lans Derma and MBR. Speaking exclusively to European Spa, Sheila McCann, UK general manager of Lanserhof, said: “Lanserhof is an innovative award-winning leader in the field while The Arts Club is the capital’s leading and most sought-after private members facility. What better combination to create a compelling lifestyle approach to vitality, good health and optimal ageing in a dedicated medically supervised fitness environment.” www.theartsclub.co.uk | www.lanserhof.com

Spa Vision introduces Continuum

UK/USA: Leading global spa supplier and consultancy Spa Vision has broadened its premium offering with the addition of Continuum Pedicure Spas. Claiming to offer a ‘different approach to luxury spa pedicure services’, Continuum’s pedicure spa chairs and equipment are all handcrafted and offer customisation in both materials and finish. Speaking about the enhancement to its luxury product range, Susan Auld, director of Spa Vision, said: “As we continue to Susan Auld build on our first class spa products, we’re delighted to add Continuum Pedicure Spas to the Spa Vision portfolio. “For us, the key is that Continuum pays particular attention to detail to optimise the look of its products, but more importantly, the overall pedicure experience. Its pedicure spa chairs offer four-way seat movement for maximum comfort, as well as exceptional ergonomics.” The first client to take delivery of the new pedicure chairs was Crieff Hydro resort in Perthshire, Scotland. Fiona Young, family spa and wellbeing manager, said: “We installed four new Echo LE chairs by Continuum and our therapists and guests love them. They have considerably enhanced our pedicure experience.” www.spavision.com


Ragaz Sauna Village boosts resort

SWITZERLAND: The Tamina Therme within Grand Resort Bad Ragaz has expanded its thermal spa offering by 1,000sqm with the launch of The Ragaz Sauna Village. Equipped entirely by Fit & Wellness Concept, a total of three million Swiss Francs (£2.2m, E2.6m) was invested over a six month construction period. Housing Switzerland’s biggest infusion sauna, the new village also includes two buildings that have been built entirely of Scandinavian kelo wood, chosen for its robust and Daniel Grünenfelder insulating qualities. A new mineral infusion ritual has also been created. Using a special salt that comprises magnesium, calcium and lithium, the experience will take place four times a day in Tamina Therme’s bathing area. “We are continuously working to expand the variety of our offering in our baths and saunas,” said Daniel Grünenfelder, managing director of Tamina Therme. “As well as concentrating on our expansion, we have also paid a great deal of attention to developing our wider health and wellbeing offering to further strengthen our focus on our guests. Our unique thermal water represents the life elixir of the Tamina Therme and we want to bring our guests nearer to this energy every day.” www.taminatherme.ch


Time to relax.

With expert knowledge and unbeatable service, you can count on Ellisons to make your next spa refit or project a success. Ellisons offer an extensive range of luxurious furniture to complement your spa’s relaxation area. With products on offer from industry leading brands such as Gharieni, Living Earth Crafts, REM, Salon Ambience and Alexander Rose, you are sure to find the perfect addition to your relaxation space, whatever your vision or budget.

From stylish wave loungers to quality couches and beanbags, Ellisons’ competitive furniture supplies will enable you to enhance any relaxation area, allowing you to provide an unforgettable spa visit for each and every client. Bespoke options are also available so you can achieve your desired treatment experience with ease.

Whether you aim to take your clients on a sensory journey or promote complete sleep and relaxation, our product range will allow you to turn your desired treatment experience into a reality.

With a wealth of knowledge and experience, our Spa Partner team are on hand to make sure your next spa project or refit runs smoothly, on time and to budget.


Whether you’re embarking on a major refit or hoping to make some minor improvements, we are able to provide a seamless experience for every project. Make the most of our years’ of experience and contact your dedicated Spa Partner team to discuss your vision in more detail: E: spapartner@ellisons.co.uk T: +44 (0)24 7636 9114 Find out how we can add value to your next spa project by downloading our Spa guide at www.ellisons.co.uk/spaguide

Business News & industry developments

Beauty Reloaded targets those with cancer GLOBAL: Leading skincare brand [comfort zone] has partnered with Julie Bach from Wellness for Cancer and Dr Maria Bucci, dermatologist and member of the [comfort zone] Scientific Committee, to create two spa treatments for people with cancer, as well as educational material for therapists. The Beauty Reloaded Facial addresses skin dehydration and sensitivity while the Beauty Barbara Gavazzoli Reloaded Pro-Sleep Massage is intended to help reduce anxiety that often causes troubled sleep. All of the products applied during each treatment are fragrance-free and without essential oils to ensure maximum comfort for the skin. Specific theoretical and practical education is offered to enable therapists to confidently perform the treatments. The first professional class in the UK will take place at the University of Derby, with further courses available in the new Davines Village Academy in Italy and [comfort zone] branches in Europe and the US. “We believe in the joy of beauty for everyone, at every age and in every phase of our life,” said Barbara Gavazzoli, director of communication and education for [comfort zone]. Julie Bach, founder of Wellness for Cancer, added: “Cancer touches many of our clients. As spa professionals, we need to be prepared to welcome these very special guests and make them feel beautiful and at ease in their skin and in their bodies.” www.comfortzone.it | www.wellnessforcancer.com

Diary dates The Wellness Collective

April 24-27 Verdura Resort, Sicily, Italy This debut premium networking event brings together senior decision-makers with a carefully curated host of potential brand partners to forge meaningful connections. The itinerary also allows attendees the time to enjoy health and wellness activities. www.wellnesscollectiveevents.com

Healing Summit

May 6-7 Pine Cliffs Resort, Portugal Limited to 150 delegates ‘to create a collaborative atmosphere’, this year’s Healing Summit, entitled ‘Take A Quantum Leap’ will see business owners, hoteliers, healers and scientists discuss positive change via progressive thinking. www.healingsummit.org

Spa Life International (Ireland)

Thalgo celebrates 30 years of hotel partnership

May 13-14 The Johnstown Estate, Co. Meath, Ireland Returning to the beautiful estate set in 120 acres of parkland, the two-day event will provide spa professionals with ‘an unrivalled combination of new product innovations, shared industry insights, networking opportunities and quality management education’. www.spa-life.international

Forum HOTel&SPA

FRANCE: Leading marine skincare brand Thalgo is celebrating more than 30 years in partnership with Hôtel Barrrière Le Royal La Baule Thalasso and Spa. Located 124 miles from Mont St Michel in the heart of the Bay of La Baule, recently voted one of the most beautiful bays in the world, Hotel Barrrière Le Royal La Baule has played a major role in the surrounding town’s economic expansion. The Barrrière group began its partnership with Thalgo in 1988 and its thalassotherapy centre was one of the most influential properties in the modality’s global development over the past three decades. A global thalassotherapy leader, Thalgo’s face and

body products and treatments are currently in 73 thalasso-spa hotels and thalassotherapy centres in 12 coastal countries, with 18 centres in France. Commenting on the enduring partnership, Thalgo’s managing director, Bernard Sirop, said: “The Thalasso & Spa Barrière Le Royal by Thalgo offers a luxurious and authentic experience of French thalassotherapy. In 30 years, we have created a unique partnership, based on shared values of ​​ innovation and the pursuit of excellence. This exceptional place is closely linked to the history of Thalgo and its influence, in France and internationally.” www.thalgo.com

Share your appointments, announcements, launches and diary dates with Sarah Todd by calling +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com


May 23 The Four Seasons George V Hotel, Paris, France Since 2008, Forum HOTel&SPA has been a meeting point for leading figures in the world’s of spa, hospitality and wellbeing to discuss and share knowledge on best practices for the industry. The 12th edition’s theme will be ‘Multiversity in Wellness’. www.forumhotspa.com


June 19-22 Grand Hotel Dino, Baveno, Italy Networking and one-to-one meetings will take place between operators of medium-to-large hotel resort, destination, medical, athletic and day spas and a range of domestic and international suppliers. www.spateceu.com


The future of networking in the wellness industry Join Wellness Collective Events for a four-day luxury networking event like no other. This is a unique opportunity to celebrate excellence in the wellness sector in the stunning, tranquil surroundings of the 5-star Verdura Spa & Golf Resort in Sciacca, Sicily.

Be part of the future If you’d like to join the elite of the wellness industry in Sicily from 24th - 27th April 2019, register at wellnesscollectiveevents.com/register for more details.


Business Preview Forum HOTel&SPA 2019

Diversity in wellness Forum HOTel&SPA returns to Paris for its 12th year, attracting guests from around the world to take part in discussions and debate on the topic of ‘Multiversity in Wellness’


orum HOTel&SPA has a reputation as one of the industry’s most highly anticipated events, connecting leaders from across the world’s best spa and wellness destinations. The event, now in its 12th Vladi Kovanic year, will take place at the prestigious Four Seasons Hotel George V in Paris on May 23, 2019, and this year’s theme of ‘Multiversity in Wellness’ is set to address changes in the wellness industry – and the mindset of spa guests – from the perspective of the three pillars of spa, thalasso and thermalism. Culminating in the Blue and Black Diamond Awards, which recognise outstanding contributions by individuals in the hotel, spa and thalassotherapy professions, this year’s Forum HOTel&Spa is set to host over 140 guests from countries including: France, Italy, Luxembourg, Hungary, Portugal, Germany, USA, UK and Switzerland. Ever committed to engaging professionals in new conversations about the future of spa and wellness, organiser Vladi Kovanic says the one-day conference is a chance for professionals to share their opinions on the evolution of the hospitality and wellness sectors – from new customer expectations to emerging trends. “Ours is a boutique event, like a private club. We have excellent expert speakers, highly professional sponsor partners and the atmosphere is challenging, dynamic and very warm,” says Kovanic. “The delegates come to meet and exchange ideas.”

Clockwise from top: Delegates network at Four Seasons Hotel George V in 2018; Martin Rhomberg of Four Seasons Hotel des Bergues and Resources for Leisure Assets’ Roger Allen at last year’s event; organiser Vladi Kovanic (right) with attendees

Diversity on the agenda This year’s event will include a keynote presentation by Robert Henry, founder of the architectural practice RDHA, on diversity in wellness design. In addition, Mike Wallace, thermal, medical and wellness spa consultant at Fitnessmikekft, and Martin Goldman, CEO, of spa creator ASPA International, will discuss diversity in thermalism and wellness. Roger Allen, CEO of Resources for Leisure Assets, a regular speaker at the event, also returns

to discuss ‘diversity, disruption and the changing landscape of hospitality’ with Emlyn Brown, vice-president of wellbeing at Accor. In addition, Beata Aleksandrowicz, co-founder of Pure Massage Spa Training Method, will chair a panel of speakers to discuss therapists of the future. Joining her on the stage will be Commercial Spa Strategies’ director, Liz Holmes, Hans-Peter Veit, spa director at Victoria-Jungfrau Grand Hotel & Spa, and European Spa contributing editor Mark Smith.


Kim Marshall of luxury brand consultancy The Marshall Plan will convene a group to debate how integrating technology can elevate the wellness spa experience. Participants will include Tammy Pahel, co-general manager of the Carillon Wellness Miami Resort; and Tracy Boulware, co-founder of Deer Lake Lodge. With multiple opportunities to network and connect with like-minded professionals in spa, thalasso and thermalism, this year’s event should be one not to be missed. For details on how to attend the 12th annual Forum HOTel&SPA in Paris on May 23 this year, visit: www.forumhotspa.com



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Courtesy of Faena Hotel, Miami Beach. Photographer Nik Koenig, USA


Chalet Anna Maria, Photographer Alex Kaiser, Austria

As a global manufacturer of premium saunas and spa solutions, we know what it takes to become a talking point: outstanding comfort and uncompromising quality. To bring each customer’s unique vision to life we select only the finest materials and craft them with passion and painstaking care. Let us inspire you and help you offer your guests a one-of-a-kind spa experience. Find out more at www.klafs.com

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KOKON Corporate Campus, Liechtenstein

News Preview SPATEC Europe 2019

SPATEC Europe heads to Italy We spoke to SPATEC Europe organiser Stephen Pace-Bonello to find out what delegates can expect from the 2019 edition of this must-attend event


aking place at the Grand Hotel Dino in Baveno, Italy on June 19-22, the 13th SPATEC Europe will welcome more than 150 influential decision-makers from the European spa, beauty and Stephen Pace-Bonello wellness industries. Offering high-level networking opportunities in a results-driven but friendly environment, SPATEC Europe has built an enduring reputation for helping spa and wellness-orientated businesses of all sizes to thrive. We asked event director Stephen Pace-Bonello what this year's event has in store. How would you summarise this year’s event? SPATEC is designed to bring professionals in the spa, beauty and wellness industries together in a comfortable setting away from the office. Spa operators and suppliers will engage in pre-scheduled one-to-one meetings, enjoy a well-planned casual team building activity and stay abreast of the latest industry trends through an informative educational session. Who will be attending this year? We will be welcoming operators from across Europe to complement the strong presence of UK-based buyers, as well as international manufacturers and service providers showcasing their latest products and services. Delegates can expect three days of hard work and good fun, connecting with old friends and making new acquaintances.

What is so special about your event? The industry’s calendar includes some wonderful exhibitions and conventions, which are all important and valid in their own way, but SPATEC is a unique, all-inclusive package which focuses on networking and relationship-building. Guaranteed appointments with pre-qualified buyers; a combination of casual and formal activities; and a programme designed to make the most of participants’ time all help to make SPATEC a truly unique experience.   What is the secret of SPATEC’s success? SPATEC is the original appointment-based forum for the industry. Our formula has been tried and tested over 13 years now. While remaining

This page: Buyers and suppliers at last year's event included Gerrard International's Lisa Gerrard and Mandy Cook (above) and Sammy Gharieni (below right). Event organisers Stephen Pace-Bonello and David Zarb Jenkins with European Spa's Sarah Camilleri (below centre)

faithful to the basic concept, the finer details are regularly tweaked and updated to keep the event fresh and exciting. Regular participants know what to expect and new attendees are soon impressed by our simple, yet effective format. What is most satisfying about the event?  The greatest satisfaction for me is when a supplier reports that they won an account from a contact they first met at SPATEC. Such successes are what we are ultimately aiming to achieve.   What will delegates take away this year?  Suppliers will leave with the latest information about the industry and with new leads, which will eventually translate into long-term business opportunities. Buyers want to learn about the latest innovations and products available in the industry, and they want to leave SPATEC having fulfilled their sourcing needs. Overall, I hope all delegates take away enjoyable memories of the time they spent with us while achieving these important goals. www.spateceu.com



SPATEC 19 Europe

The spa, beauty and wellness industry’s key players will come together on Italy’s Lago Maggiore this June for SPATEC Europe 2019

Grand Hotel Dino, Baveno, Italy 19 - 22 June 2019

What do you get at SPATEC? • Guaranteed pre-qualified audience of key decision makers • Pre-set appointments with buyers of your choice • Limited competition • 2 full days of exceptional networking • Unparalleled value for money

For more information contact: Stephen Pace-Bonello, Event Director spacebonello@questex.com Tel: +356 99458305


Spa Six Senses Spa at The Alpina Gstaad, Switzerland



Spa Six Senses Spa at The Alpina Gstaad, Switzerland

A spiritual salute for the senses Set to reopen for the new season in June, Six Senses Spa at The Alpina Gstaad offers Asian healing traditions paired with European design and innovation



verlooking the high peaks of the Bernese Oberland in south-western Switzerland, The Alpina Gstaad is an award-winning, five-star luxury hotel in an upscale resort town popular with an international clientele. Opened in December 2012, it embraces its Alpine setting with a fresh, contemporary take on traditional Swiss chalet style, with modern art by some of the world’s most renowned and upcoming artists exhibited throughout. The hotel, with 56 rooms and suites, is an ideal base for outdoor pursuits such as skiing, hiking and cycling, but many people visit to simply enjoy the views and breathe the mountain air or to sample the food at Megu and Sommet, the hotel’s Michelin-starred restaurants. Guests arrive at an underground reception where light and shade interplay to create a cosy, cocooning ambiance. On the floors above, classically carved ceilings and timber-clad walls contrast with full-height windows that offer stunning views of the mountains. Committed to sustainability, The Alpina Gstaad has been given a silver rating by Earth Check and strives to reduce its impact on the environment. Energy is derived from hydro-electricity and solar panels, and sensor-driven air conditioning and heating is complete with smart-device shut-down technology as standard. Furthermore, the pools are partially heated from energy reclaimed from the hotel’s freezers and fridges, and guest transportation is via electric Tesla vehicles. Left: Yoga and movement classes are held in the spa garden throughout the summer season

“There’s an extra spiritual touch here in the spa, a truly holistic approach with pre-assessment and recommendations toward your lifestyle and your body type, including stress levels.” Tim Weiland General manager, The Alpina Gstaad


Eco-friendliness is a message that the hotel’s new general manager, Tim Weiland, is keen to highlight. However, having joined the team after a decade with the Aman Group, including stints in Marrakech, China, India and most recently as general manager of Aman Le Melezin, Courchevel 1850, Weiland is just as enthusiastic about the property’s spiritual energy as that which fuels its operations. “I had heard a lot about The Alpina Gstaad and liked the energy of the place,” he says. “It’s generous in terms of space, especially for a mountain hotel, and the size of the spa is good. It has a really nice ambiance and the team inspired me.” A contemporary approach As the Swiss spa market continues to evolve, the challenge is to offer a unique proposition in such a highly competitive market. “In Switzerland you have a lot of great spas offering pure leisure or a mix of leisure and medical,” Weiland explains. “There are a lot of classic Swiss hospitality locations in the country too. “We are a different generation at The Alpina, with a younger, more contemporary approach that sets us apart. We do have some small medical aspects, but we are not a medical destination. “There’s an extra spiritual touch here in the spa, a truly holistic approach with pre-assessment and recommendations toward your lifestyle and your body type, including stress levels,” The spa operates under a management contract with Six Senses and incorporates many of the brand’s signature treatments in its menu, including Integrated Wellness Screening – a high-tech, high-touch personalised service curated for each individual. “The concept of the spa is a combination of Asian influences but with Swiss-style decoration and Alpine treatments,” says spa director Petula Elzenaar. “It’s health-oriented, more so than the beauty spas that are common in France, for example.” Occupying a large part of the hotel, predominately underground, the spa has been designed to maximise natural daylight where possible, including staged


Spa Six Senses Spa at The Alpina Gstaad, Switzerland Clockwise from below: Dark wood provides an eastern ambiance in one of the treatment rooms; the atmospheric subterannean pool; The Alpina Gstaad caters to summer visitors as well as winter ski clientele; the panoramic outdoor heated pool is open year-round; the spa incorporates many of Six Senses’ treatments and design influences; a Tibetan healing ritual led by Antonis Sarris

lighting that creates visual interest on the guest’s journey through the spa. Taking design cues from the Six Senses philosophy, natural and, where possible, locally-sourced materials were used throughout the spa. Indigenous Swiss pine evokes a sense of place but darker shades are a nod to an oriental design language. Natural fabrics in bright aqua shades highlight a neutral palette in the reception area and subtle beige tones have been used throughout the spa. There are 12 treatment rooms, including a hammam; unique colonic, colour therapy, oriental and salt rooms; a ‘cave room’ for couple’s treatments; and five multi-functional single treatment rooms. The male and female changing areas each benefit from thermal suites that offer saunas, steam rooms and Jacuzzis. Long corridors connect the reception area

“I think that clients are more aware of energy healing and are willing to try it. People are stressed and are looking for solutions. Energy healing is definitely a growing market.” Petula Elzenaar Spa director


with the relaxation zones, multi-purpose gym, juice bar, yoga studio, large underground pool, children’s pool and two large Jacuzzis. Above ground, the outdoor heated pool is open year-round, while yoga and movement classes are held in the garden throughout the summer season. Holistic healing The spa’s menu offers treatments created in partnership with British brand ila Spa, as well as the latest results-driven, high-tech facials from Dr Burgener. Found in some of the world’s most prestigious spas, the Swiss brand employs machine-based technology and the latest in Swiss research from its lab in nearby Lausanne. The spa’s most popular treatments are massages, due to the high proportion of guests who hike and ski, but it has also carved out a niche as a healing destination. As guest expectations across Europe continue to increase and diversify, many spas now embrace the concept of holistic healing, and Six Senses Spas offer a selection of therapies including reiki, chakra balancing, energy healing, universal white-time healing and Tibetan medicine. “More guests are now open to the holistic experience,” affirms Weiland. “It’s a trend we are seeing more and more, especially the Tibetan aspect. That definitely is top of the list for some people. They hear about it and are willing to travel for it. It’s not the majority of our guests, but it is a certain


Spa Six Senses Spa at The Alpina Gstaad, Switzerland



Spa Six Senses Spa at The Alpina Gstaad, Switzerland

niche and they book here because of it.” Elzenaar concurs and has further opinions on the growing popularity of energy healing. “I think that clients are more aware of energy healing and are willing to try it,” she begins. “People are stressed and are looking for solutions. Energy healing is definitely a growing market.” Healing energy therapies can be challenging as they can result in a very powerful emotional release from guests, so staff need to be prepared for this. Expert therapists trained in a variety of modalities are engaged in this aspect of the treatment menu, led by naturopath and Tibetan medicine healer Antonis Sarris, who says: “Tibetan medicine has similarities with Ayurveda, TCM and ancient Greek medicine. It’s a combination that began around the 7th century.” Offering a holistic approach based on the interdependence of the body, mind and nature, Tibetan medicine works on the basis that the five elements – earth, fire, water, air and space – are universal principles shared by the body. The aim is to balance the three main humors – wind, bile and phlegm – in order to bring equilibrium to health.

“Tibetan medicine has similarities with Ayurveda, TCM and ancient Greek medicine. It’s a combination that began around the 7th century.” Antonis Sarris Naturopath and Tibetan medicine healer


Clockwise from above left: One of the highlights of the spa year is the visit of a Tibetan Monk to facilitate a full Tibetan Healing Retreat; the therapeutic salt inhalation room; the spa’s Technogym-equipped fitness room

Programmes begin with a personal consultation that includes visual assessment, a questionnaire and pulse reading, which work in tandem with the Six Senses Integrated Wellness Screening. These give the naturopath a clear idea of the appropriate treatment programme required for each guest. The Tibetan Healing programme can then include a combination of massage, Tibetan singing bowls, moxibustion, cupping, KuNye massage and HorMe Therapy. “HorMe is an ancient Mongolian treatment used daily by Tibetans,” explains Sarris. “Crushed herbs are made into bundles then warmed with sesame oil and applied to acupressure points.” Sarris also offers Tibetan yoga, breathing and meditation classes. A small amount of related pharmacology advice is offered, but many of the herbs of Tibetan medicine are not available in Europe, so this can be limited. Common herbs like nutmeg, ginger and peppermint, which share a commonality with western herbalism, are suggested where needed. The Tibetan healing concept at The Alpina Gstaad is complemented by annual visiting practitioners and the highlight of the calendar is the presence of a Tibetan Monk who enables the team to implement a full Tibetan Healing Retreat. The changing of seasons The mountain location of The Alpina Gstaad means there are two distinct seasons that must be catered for. The hotel and spa are open in winter from early December to mid-March, then in


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Spa Six Senses Spa at The Alpina Gstaad, Switzerland From top right: Bespoke artwork and fittings adorn the spa’s striking reception area; the pools use energy reclaimed from the hotel’s freezers and fridges for heating; natural and locally sourced materials have been used wherever possible throughout the spa

summer from June to the end of September. A few staff are employed on long-term contracts, while the rest of the team are on short-term appointments, returning each season. When Elzenaar joined the team there was a total change of staff every season and she has worked hard to remedy this with in-depth training, including empowering the team with more responsibility for the brands, engaging them in the retail space and giving additional responsibilities for ordering, all the while setting clear expectations about the need to commit long-term to the business. “We try to keep as many staff as possible to ensure the quality and raise the standards,” says Elzenaar. “You can only achieve this when you are not replacing the staff all the time. We have some now who have been here several years with me and we are currently at around 80% retention.” Beyond healing Bringing wellness into the hotel, the spa collaborates with head chef Martin Göschel, who developed the Alpina’s ‘Six Senses’ life cuisine, a selection of light, healthy dishes offered alongside the main menu in the restaurants. This selection of food is recommended for guests participating in the Mountain Detox Retreat, a five-day (minimum) programme that begins with colonic cleansing to detoxify, then a body scrub and a hammam. It combines cleansing and pampering therapies with exercise, movement and guidelines for healthy eating from this menu. The spa is equally popular with men and women, with a 50/50 split on most days. With Bern, Zurich, Geneva, Montreux and Lausanne just three-to-four hours away by car, the majority of guests come from Switzerland, but many of these are international business people based in the country. Guests also come from countries including Brazil, USA, Canada, Mexico, Hong Kong and Japan. Weiland has a solid vision for the next few years at the hotel. An avid spa fan himself he is keen to build on the success of the spa’s wellness offering. Recognising the popularity of vegan and vegetarian food, he is also hoping to work closely with the chef and spa team on new programmes that capture the essence of Alpine living with a healthy twist. “We already have the spa experience and the healthy menu in the outlets,” concludes Weiland. “This could be developed, especially during the quiet periods. There are other times in the season when we could create a personalised escape bringing the whole wellness aspect from dining to activities to nature, getting people out and about as well. That’s my first impulse of where we can develop.”

Six Senses Spa at The Alpina Gstaad +41 33 888 9888 | www.thealpinagstaad.ch Owners: Jean-Claude Mimran and Marcel Bach General manager: Tim Weiland Spa director: Petula Elzenaar Spa design: P49 Deesign Spa size: 2,000 sqm Spa team: 20 Treatment rooms: 12 Product partners: Biologique Recherche, ila Spa, ilapothecary, Dr Burgener, Foreo, La Ric Suppliers: KLAFS, Technogym, Gharieni, Fashionizer



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Business Nerio Alessandri, Technogym

On a mission to move European Spa heads to Technogym Village, in the Wellness Valley of Cesena, Italy, to meet Technogym’s dynamic president and founder Nerio Alessandri


ack in 1983, an entrepreneurial 22-year-old Italian, Nerio Alessandri, gave up his job to focus on building fitness equipment in his garage. The resulting brand, Technogym, is today globally recognised for its ergonomically designed products, cutting-edge digital technologies and provision of connected wellness services for fitness, sport, health and hospitality. Alessandri’s vision to ‘think beyond fitness’ and focus on getting people moving for happier, healthier lives, has grown a network of 14 subsidiaries throughout Europe, the US, Asia, the Middle East, Australia and South America. The brand has also been official equipment supplier for the Olympics at Sydney 2000, Athens 2004, Turin 2006, Beijing 2008, London 2012, Rio 2016 and Korea 2018.



Technogym’s mission to connect wellness to the heart of every spa hotel and resort has made it a leading supplier to the hospitality and spa sector. Aiming to disrupt the traditionally siloed spa and fitness model found at many hotels, resorts and health clubs, it’s innovative Technogym Ecosystem approach offers a full range of beautifully designed smart equipment that can seamlessly integrate with the brand’s MyWellness Cloud platform. Widely used across the sports, fitness, health and hospitality sector, MyWellness allows its 10 million users at 15,000 global locations to tap into a unique and personalised wellness experience that is accessible wherever they are. This on-the-move platform continues to innovate with enriched media content as well as on-demand coaching services.

Alongside all this, Technogym offers added-value services such as interior design, consultancy and training, aftersales assistance and marketing support. Employing over 2,000 people worldwide, with over 1,000 at a state-of-the-art HQ in Cesena, northern Italy, Alessandri believes Technogym presents spa operators with a unique opportunity to develop new business models and engage in the wellness economy. We spoke to the visionary entrepreneur about the importance of positivity and staying connected, and how his team ‘lives and breathes’ wellness.

Tell us about Technogym’s social mission? Our economic future and happiness depends on people being healthy. In the past, humans would


Business Nerio Alessandri, Technogym


cover at least 20 miles every day to source food for survival. Today, thanks to our sedentary lifestyles, sometimes we barely move a mile and this is compromising our quality of life. Man was born to move and Technogym is here to bridge this gap, helping people to move more. We understand that movement is the foundation of everything; it’s essential for good health. If we don’t move, we will inevitably get sick. People need to move every day for their whole lives and it’s not about just going to the gym. True wellness is about balancing the physical, the mental, the social and spiritual.

specific training or sports programmes using our innovative equipment. We also have many fun and engaging classes as well as a restaurant offering balanced, fresh dishes prepared using only seasonal, high-quality ingredients, low in salt and in saturated fats. In addition, we organise free medical check-ups for our team so they can monitor their state of health and receive advice from specialists on how to improve their wellbeing.

How do you promote wellbeing for your team at Technogym HQ?

Today it is not enough for a hotel, resort or health club spa to only offer relaxing or beauty treatments without connecting movement and wellness programming. This separation is a problem and the solution is to think of wellness as an integrated ecosystem that connects all aspects of your hospitality experience. People need to be well, not for one session but 24 hours a day, seven days a week. We need to educate people by promoting wellness programming through experiences that entertain, educate and engage them to really change their lives and move more.

It’s very important to create an active culture in the workplace. Here at Technogym Village between 80-90% of the team follow our Corporate Wellness programme, which has been developed by our research centre experts. There are three main pillars of Technogym’s Wellness lifestyle, namely physical exercise, a balanced diet and a positive mental approach. During their two-hour lunch break our team can choose to train individually in our beautiful 3,500sqm Wellness Center, or follow


Within a hospitality setting, there is often a disconnect between the gym and the spa. How can this be improved?

Above from far left: Technogym founder Nerio Alessandri; the brand’s state-of-the-art headquarters in Cesena, Italy; ergonomic fitness equipment is available for staff to use in the workplace; MyWellness allows its 10 million users to access personal wellness data from anywhere in the world

What advice would you give spa investors? Choose your architect carefully – they are very important. An effective wellness ecosystem depends very much on the physical environment. If you start with the wrong layout you will not be successful. Today, thanks to connectivity and design, it is possible to really tap into people’s emotions. Connected equipment, service, and content are the key. Your spa can play a very strategic role in this ecosystem. Relaxation and meditation are pillars of wellness, as are nutrition and movement. There is an amazing opportunity to integrate active gym services with the spa as part of your offering in order to to be more attractive and achieve higher retention.

How can spas attract the next generation? It’s very important to understand that millennials need access to on-demand entertainment and a sense of community. They enjoy group activities much more than


Business Nerio Alessandri, Technogym


individual ones, but they also want personalised content. Thanks to technology and the connectivity it allows, Technogym can bring wellness to every location. Wellness for us means content, educational programmes and group activities online, on demand and live. Our users can access their personalised wellness content at their health club, spa and home. It’s about being connected to your own wellness ecosystem, which, in turn, connects you to a wider system.

What future wellness systems do you envisage? This growing wellness ecosystem will connect many smaller ecosystems. At a local level, this means creating a culture to involve many more wellness stakeholders around your business, including schools, doctors and your nearby community. Worldwide, cities and and companies will be able to connect into a larger ecosystem. The health club, the spa, the wellness hotel or resort all have a unique opportunity to become ‘wellness hubs’ as part of a bigger picture. It’s very important that spa operators start to realise how they can play their part and become important centres in this future wellness economy.

What new Technogym services, products or innovations are in the pipeline for hotel and resort spas? Digital innovation is changing the global scenario in the fitness and wellness industry. Technogym’s answer is to


Clockwise from top left: The restaurant at Technogym’s headquarters serves staff healthy, balanced and seasonal produce; attention is also paid to workers’ postural wellbeing; the Wellness Center at the brand’s base in northern Italy’s Wellness Valley

provide consumer engagement, by offering a variety of unique training experiences to people with different passions and needs, wherever they are. Being able to deliver a unique, authentic and fully personalised customer experience is key. For hotels and resort spas, Technogym offers Wellness à La Carte services that allow guests the opportunity to experience our latest and most innovative products and digital solutions in the comfort of their own room.  

Having successfully founded a global wellness brand, what legacy do you hope to leave for the future? On a personal level, I am very focused on the importance of social culture and connection. I want to create and leave a culture of wellness for generations to come. Wellness activates sociability and happiness, putting you among people and keeping you connected. I believe if you enter into a positive mood, a positive cycle, working together to build an active lifestyle, every day will be become better and better. It’s all about living a positive life. www.technogym.com


Prices start from ÂŁ4440*

Wellness Wellbeing retreats



Wellness Wellbeing retreats Left: Group meditation at Kamalaya wellness retreat on Koh Samui, Thailand

The progress of retreats

With curated wellness retreats becoming an increasingly popular and lucrative addition to resorts around the world, we ask six globally renowned experts how to create a successful wellness offering



he last five years have seen phenomenal growth in wellness tourism, with recent figures from the Global Wellness Institute valuing the worldwide market at $639 billion (£498 billion, E557 billion). In response, a growing number of spa owners and investors are now looking to integrate wellness retreat programmes into their properties, to provide a unique point of difference. Whether you are seeking to enhance your existing spa offering to deepen its connection with current guests or if you would like to appeal to a whole new demographic, wellness retreats and programmes can offer a significant return on investment if executed with precision, dedication and a long-term strategy. However, spa operators and investors looking to expand their services to ride this new business wave should be aware that simply adding a ‘wellness’ label to your treatment menu is by no means a path to commercial success. By its very nature, wellness programming is a specialist undertaking and must be carefully curated to deliver the right level of expertise to the appropriate audience. The new generation of travellers are savvy, experienced and will expect results. Wellness programming will attract seasoned spa guests who are prepared to invest in their health, but they will look long and hard at what is available before buying in. From an operational and payroll perspective, successful ventures must be highly personalised, skills-intensive and carefully aligned with the host spa’s core business values. Seamless integration with your existing business is a must: from food and beverage menus to accomodation and shared guest spaces.

Making a connection Despite these challenges, there are many excellent reasons why moving beyond traditional spa services to capture the attention of a wider wellness audience is an attractive proposition. Already many hotel, health club and resort spas are benefitting from enhanced wellness strategies – whether to resonate more deeply with guests or simply to boost occupancy in quieter periods throughout the year. To help you to make the most informed decisions when expanding your offering, we have gathered six proven destination spa leaders – responsible for destinations from Italy to Australia – to reveal a little more about how to deliver pioneering wellness concepts.



Wellness Wellbeing retreats

Facilitating sustainable change Karina Stewart, co-founder and brand concept director at luxury Thailand wellness resort Kamalaya, believes an ethical approach is required as more people take a proactive view of their health and wellbeing “

Karina Stewart is the co-founder and brand and concept director of Kamalaya, a luxury destination spa resort that specialises in a range of wellbeing retreats, located on the southern coastline of Koh Samui in Thailand. www.kamalaya.com


here’s a growing realisation that waiting until we develop symptoms and become ill is not the safest or wisest approach to maintaining optimum health and vitality, whether physically, mentally or emotionally. “Our fast-paced lifestyles and increasing pressures, especially at work, require a more proactive attitude to our health and wellbeing. It may no longer be considered a luxury to take time to focus on healthy habits, rather it is a necessity to maintain peak performance in our lives. “Taking time, on a regular basis, to reset our lifestyle habits is something more and more people realise can have a huge impact on every aspect of our lives. People are increasingly aware of the importance of taking a preventative approach to their health, as well as engaging in a healthy lifestyle to maintain optimum health and vitality and to live more fulfilling lives. “Our wellness philosophy is at the very core of Kamalaya and is integrated into every aspect of the resort. One unique feature is our Monks’ Cave; once used by Buddhist monks as a place of contemplative retreat, this tradition continues at Kamalaya and suffuses the property with an aura of tranquil serenity akin to sacred sites, thereby enhancing the physical beauty of the land.”

Changing trends “Kamalaya specialises in individual wellness programmes and also offers small group retreats throughout the year. Recently we have welcomed more guests who are dealing Clockwise from top: A Qigong with stress-related symptoms. So while our signature session at Australia’s Gwinganna Lifestyle Retreat; meditation suites detox solutions have traditionally been our most popular at Gwinganna; Structural Revival offering, stress and burnout programmes have now Exercise at Kamalaya on Koh Samui, Thailand; a guest at Kamalaya become our most popular category. experiences a Chi Nei Tsang Chinese “Our guests come from all walks of life. Most are abdominal massage international, well-travelled, experienced and informed about health and wellness, and will stay, on average, between one and two weeks. KARINA’S TAKEAWAY “The vast majority of people come to “It is essential that we in the industry take Kamalaya with a goal in mind, whether it’s our responsibility to guests seriously; that clearly defined, such as to destress or detox, we don’t misrepresent ourselves; that we or less specific, such as feeling a need to reset provide services and advice honestly and internally, perhaps to address difficult life authentically and cater to their needs rather than our revenue targets. changes back home, a relationship break-up “We have an obligation to put people’s or perhaps an emotional imbalance following health and wellbeing first and manage our the loss of a loved one. revenue around that. Taking this ethical “Kamalaya is for people who are looking approach is the only way to ensure a to enhance their life experience, whether sustainable solution for everyone concerned that may be physically, mentally, spiritually, and to safeguard the development of emotionally, or through any combination of wellness tourism throughout the world.” these ways.”



Wellness Wellbeing retreats

Making the most of marketing Sharon Kolkka, general manager and wellness director of Australia’s Gwinganna Lifestyle Retreat, urges spas to clearly define their retreat offering in order to be able to meet guest expectations and capitalise on current demand “


pas considering a wellness retreat offering should first consider the outcome they want to achieve for guests. For example, if they intend to offer a healthy holiday with some wellbeing options, then that is different to transformational travel. “Operators should be careful when they position and market their retreats, so guests can understand clearly what they will be experiencing. The meaning of the word ‘wellness’ is in danger of being lost in the many different contexts it is being used, so spas need to be very clear about what they are trying to achieve and how the guest experience is impacted. “At Gwinganna, the experience is fully immersive and aimed at several outcomes, including lifestyle change, so our positioning is on a transformational travel. In order to achieve physiological, mental and emotional changes, our environment needs to be conducive to this and set up seamlessly to allow the guests to feel very different from when they first arrive to when they depart. “All of our guests arrive on the same day to join the programmes for that week. Our longer stays of between 5-7 days are the most popular – mostly, guests want a programme that allows them to escape their busy life and rest, refocusing on their health and lifestyle.”

One of Australia’s leading voices in the field of wellness, Sharon Kolkka is general manager and wellness director of Gwinganna Lifestyle Retreat, a globally recognised wellness destination located in native Australian bushland on Queensland’s Gold Coast. www.gwinganna.com

A special relationship “There is currently an increase in demand for experiences such as Gwinganna, as well as an upswell in interest in less transformative, hosted retreats at hotels and resorts. “For us it’s not about the latest fad or a catchy theme, rather it’s about meeting our guests’ needs. We have a strong research element as part of our large wellness team, so many of our offerings provide evidence-based wellness advice. “It is important to develop a special relationship with guests and have SHARON’S TAKEAWAY conversations about what is happening in “Short-stay retreats involving yoga are set their life and their challenges. This enables to be exceptionally popular for 2019, along you to then be able to evaluate their responses with anything Ayurvedic. and develop a programme, a treatment or an “Spas thinking about staging retreats activity that can provide solutions to help should should prioritise investments that them live a healthy, happy life. ensure their guests will leave feeling a “Gwinganna provides the ideal environment noticeable difference – such as a renewed sense of energy or a feeling of clarity for guest transformation, with strong and calmness. foundations for a shift in cellular health. Our “Another major goal to consider is to guests are incredibly nurtured by our team, create authentic wellness experiences but, of course, we set clear boundaries. Those that motivate and inspire your guests to who seek a shift in their perception, and who continue to make changes to their lifestyle want to feel amazing in a short amount of when they return home.” time, support us with unreserved gratitude.”



Wellness Wellbeing retreats

Carefully consider your concept Greg Payne, founder of Satori Living, highlights the benefits of thoroughly planning the concept and target audience of a spa retreat in order to maximise the revenue opportunities for your business “

With decades of industry experience, Satori Living founder Greg Payne has previously overseen the spa and wellness programming for luxury global brands including Aman Resorts, Hotels & Residences and most recently Villa La Coste in Provence, France.


n order to create a unique wellness retreat, first you need to understand why you want to host a retreat and the type of guest you’d like to reach out to. Focusing on your purpose is essential as you can then set expectations. If you proceed and you’re misaligned, then the retreat won’t succeed. “The process of gaining traction with retreat take-up can be a very slow one and it can be a challenging business, but the flip side is that those who do it right stand out very well. “In terms of concept, consider whether to opt for a singular model, such as yoga, or to create a multi-disciplinary offering. All of the retreats I’ve created have been the latter as they enable operators to access guests through different pathways – some will be drawn to structural bodywork while other guests will prefer to initially focus more on movement or energy work. “Quite often, what we see is that one particular element will resonate and this becomes a catalyst for the guest being more receptive to other parts of the retreat. It’s different routes in for different people, but once they are in, they are in!”

A complete experience “Another factor is cost. If you’re working with three experts rather than one, this is a consideration. The upper end for this type of retreat, with three specialists, would be 12-16 people, which would then build into your financial model accordingly. Clockwise from top: Al fresco yoga at Spain’s SHA Wellness “If your business is not orientated towards delivering Clinic; the soothing countryside full transformational experiences, then create a retreat of Villa La Coste in Provence; nutrition is a fundamental part that works with another element of wellness, such as of SHA Wellness philosophy; a structure and movement, and use experts who are both creative approach to wellness is followed at Villa La Coste medically backed and will get the buy-in of everyone within your organisation. “Finally, consider the retreat proposition. If you’re hosting the retreat at your property, GREG’S TAKEAWAY who are your other guests and how will “As there are so many retreats taking place, the retreat clients sit alongside them? For in order to succeed you must stand out example, if its a transformative retreat that with both expertise and integrity. You have to show that your retreat has been put can deal with major trauma, then you need together intelligently. to plan carefully to avoid either set of guests “The key is to develop a concept with experiencing a disconnect in their interaction. elements that can provide the potential “The longer you run a retreat, the smaller for shifts in wellbeing. Develop synergies the market size, so you have to launch at so that each component of the retreat is the optimal time, and that depends on the ‘strong’ in itself, but also becomes part retreat’s concept and location. A shorter of something bigger and more powerful retreat will not be a life-changer but rather a in combination. If you achieve this, your pause, to calm the central nervous system and programme will have great impact.” enable participants to take a breath.”



Wellness Wellbeing retreats

Delivering a premium prospect Vice-president Alejandro Bataller outlines SHA Wellness Clinic’s dedication to providing programmes that aim to improve guest wellbeing through a combination of natural therapies, medical advances and nutritional expertise

A “

t SHA Wellness, our mission is to create positive, substantial and lasting change to the health and wellbeing of our guests. An expert combination of healthy nutrition, effective natural therapies and the latest advances in medical science allows us to achieve the best results in the shortest time possible. Over 50,000 guests have visited SHA in the last 10 years to experience our comprehensive list of over 300 treatments. “A strong global focus on preventative healthcare should be reflected at the core of your technical and holistic services and treatments. The SHA 360º Method combines healthy nutrition with effective and proven natural therapies, helping our guests to achieve the best results in the shortest possible time. “We believe our wellness programmes have achieved a perfect blend of the holistic and scientific worlds, giving special prominence to nutrition and lifestyle. It is important to provide guests with tools they can use to achieve their health goals during their stay as well as when they return home.”

Alejandro Bataller is vice-president of Spain’s SHA Wellness Clinic, an integrated health and wellbeing offering that has been one of the leading destinations in Europe since its inception in October 2008. www.shawellnessclinic.com

A personalised approach “SHA offers 12 health programmes that are deeply personalised to fit each guest’s own objectives. This method aims to improve the individual’s health and wellbeing through the fusion of natural therapies with the latest medical advances and nutrition. These include a variety of treatments and consultations that are personalised specifically to their needs. “Our method integrates the latest advances in both western and eastern medicine, especially in the field of preventive medicine. “One of our latest diagnostic tools is the Live Blood Analysis, which involves analysis of a drop of blood from the guest’s finger to help ALEJANDRO’S TAKEAWAY determine their cellular health and to pinpoint “In terms of specific wellness programmes, disorders that can often cause chronic or we are seeing increased demand from degenerative diseases – we have the capacity guests who are looking for ways to improve to show the results in real time. their lifestyle, wellbeing and diet. “Wellness tourism is one of the biggest “As a society, while we have evolved in trends happening in the world at the moment many respects over the last 50 years, we have also regressed in certain aspects, and, in response, we recently launched our such as developing poor nutrition and SHA Residences, which aim to target wellness lifestyle choices. for the entire family while they are on holiday. ‘Consequently, a significant and growing “Ultimately, wellness retreats should be part of society wants to re-educate their catered to everyone and anyone who desires habitual behaviour alongside optimising to achieve optimal health. There should be their health. Spa retreats are a great way to one clear objective: to improve the guest’s life help people achieve this” and wellbeing.”



Wellness Wellbeing retreats

Invest in exclusive excellence Alcide Leali, managing director of Lefay Resorts, believes life-changing results can be attained if spas focus on the pressures guests are under and tailor their retreats to address them “

Alcide Leali first joined Lefay Resorts in 2008 as marketing director. In 2011 he became managing director of the group’s flagship Lefay Resort & SPA Lago di Garda, which is one of the most successful and acclaimed eco spa and wellness destinations in Europe. www.lefayresorts.com


e believe exclusivity means doing something that no one else has thought of yet; investing in the present and the future, and creating something for a select few that benefits everyone. “The Lefay SPA Method is an example of this; an innovative wellness philosophy born from our partnership with holistic scientists and researchers, which grew over time thanks to our inimitable wellness hospitality experience and highly-skilled staff. This is something that cannot be easily replaced; it is the result of years of pursuing excellence in everything we do. “Despite having developed our own method, what truly stands out at Lefay is how we convey this health and cultural estate to our staff. The choice of creating and delivering such a unique spa concept means that our spa team is very large, given the size of our resort, and every member is extensively trained.”

An effective response “The challenges people face in their daily life are driving them to explore new wellness-related products and services as they realise the need to take care of themselves. Today’s spa guests are experiencing a lack of leisure time and constant availability via email, mobile phone or digital devices. As a response, a step back is needed. At Lefay, our guests can reassess how they live Clockwise from top: Stepping back to their lives and look for other types of fulfilment. de-stress at Lefay Resort & SPA Lago di Garda; Six Senses Laamu, Maldives “Among the most serious causes of health problems, offers variable levels of immersion; a the main one is stress, so we have introduced a guest goes deep (and high) with an aerial yoga session at Six Senses Fiji; stress-relieving programme with a methodology based Lefay’s nutritional focus enhances its retreat experience on the most recent discoveries of neuroscience as well as the more complex vision of Classical Chinese Medicine. The effectiveness of the treatments is continually overseen through heart-rate ALCIDE’S TAKEAWAY monitoring, according to mathematical models “What truly makes a wellness retreat that interpret the variability of the autonomic outstanding is how it conveys its health and cultural values to its staff. This is vital as it is nervous system as a stress state detector. they who, in turn, enrich the running of the “Above all, offering a wellness programme spa on multiple levels. is a serious matter. You are not just selling a “Every member of your spa team should holiday, you are giving your guests a embrace the property’s core values and life-changing experience, which could understand the high level of operational potentially have a significant impact on their standards that are expected in terms of lives. Therefore, investing in medical experts, each retreat. certified cosmetic products, well-trained staff “Ongoing training is vital and will and state-of-the art equipment is not enough. ultimately help to boost professional growth You have to implement a system that ensures and a positive attitude, which will then be reflected in the relationships therapists and every single one of your guests experiences other staff create with retreat guests.” excellence every day, during every season of the year that they stay.”



Wellness Wellbeing retreats

Be accessible and scaleable Wellness Pioneer at Six Senses, Anna Bjurstam believes flexibility is a crucial attribute in programming, allowing guests to comfortably find their own way into your wellness offering by taking small steps

A “

t Six Senses, we are targeting the primary and secondary wellness traveller with all of our wellness retreat programmes and we’ve found people are choosing to visit Six Senses locations specifically because of the retreats we run. “The entry threshold needs to be low to encourage potential guests, so ensure that your retreat’s content isn’t too advanced for those who may be inexperienced in wellness as there is a golden market out there to tap into. We’re able to create our retreats to have a depth that is entirely up to the guest. Unique to Six Senses, you can still take part in our wellness programmes even if you’re participating in parallel with a family holiday. “Wellness retreats have to be personalised and measured, and you can learn a lot from this – if you want to run a wellness-focused retreat, it is essential that you include measurement of biomarkers as every body is different and needs different things. “For real scaleability and integrated wellness in your retreat programmes, you need to build an operating system, then have your experts and practitioners tap into this. All relevant staff need to be part of your system and algorithm, so you can then run different programmes in different locations. This way, you avoid relying on a single specialist to run your offering, such as a nutritionist or fitness specialist, as, if they leave, then your programme leaves with them.”

Anna Bjurstam is Wellness Pioneer for Six Senses Hotels Resorts Spas, which manages 18 hotels and resorts across 14 countries, plus 37 spas under the Six Senses, Evason, Six Senses Spas and Raison d’Etre brand names. She is also a partner in global consultancy Raison d’Etre as well as being a founding board member of the Global Wellness Summit. www.sixsenses.com

Lifestyle choices “We are seeing a tangible shift in what guests really want. There is less demand for complete, hardcore wellness retreats and we’ve instead seen a huge increase in guests wanting to change their lifestyle and habits while they’re on vacation. “In response to this, we try not to take ANNA’S TAKEAWAY wellness too ‘seriously’ as we believe that “There are two main routes wellness long-term, behavioural change is achieved by retreats may take; one is the more general concept with talks, classes and activities taking small steps rather than undertaking a for groups of people. Then there are more big overhaul, so we encourage our guests to personal programmes. In these, testing and try one new thing a day. screening a person’s state of health is key to “Instead of tests, our wellness advice scheme designing a bespoke experience. consists of a scientific, non-invasive wellness “The smartest way to introduce wellness screening that is quick and easy, to help guide retreats is to partner with experts who share or guests to stay healthy. the costs, and who preferably already have “It’s the small steps that count – we offer a following and network. If possible, partner advice on how people can sleep better, and with a local medical or wellness clinic that that can be truly life changing for them. We test for certain programmes and then help design food, activities, treatments and find that then, our guests will return to learn specialised programs for each individual.” more about how to improve other aspects of their lives.”






It’s one thing having the right ingredients. It’s another making sure they get to where they need to be. Nimue’s unique delivery system technology ensures targeted delivery of our actives to the areas in the skin where each ingredient is needed the most. By working IN, and not just ON, the skin, Nimue successfully treats the root cause of skin problems, transforming skin from within.

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A new future for facial micro-needling Editor’s choice

Germaine de Capuccini’s new micro-needling device is safe and easy for therapists to use, aiming to leave skin looking younger and revitalised Germaine de Capuccini’s Dermatech Pen is an automatic micro-needling device designed to improve skin firmness and density. Working to boost skin regeneration and reduce fine lines, pores and wrinkles, the facial technology promises to leave skin looking revitalised and younger. The Dermatech Pen is said to provide an easy, automated safe and controlled Carole Jones treatment with reduced irritability. Adapted to suit the needs of each client, the device has an adjustable penetration capacity of 0.25-2.5mm with a recommended depth of 0.25 – 0.50mm for the face. Its automated movement improves results while minimising discomfort and has proven to be well tolerated by clients. “Our Dermatech Treatment takes micro-needling to another level,” says Carole Jones, director of Germaine de Capuccini supplier Totally UK. “Firstly, our automated pen allows a precise, perpendicular insertion of 36 needles, unlike roller-type methods, therefore irritation is vastly minimised. “However, the working method we use allows for specific product applications during the treatment, which enhances and maximises skin regeneration in quite a dramatic way.” The treatment commences with a cleanse and deep exfoliation using lactobionic acid, a new generation of AHA’s with greater exfoliating, antioxidising and hydrating powers. Localised ferulic acid is applied on each area before the pen is activated, producing an antioxidising action that neutralises the effects of free radicals. This process also protects cellular DNA and the dermal structure while providing a depigmenting action on the skin. Following the micro-needling, a mask is applied, with the therapist choosing between a vitamin-infused tissue option or a collagen mask to complete the 90-minute treatment. Jones believes this unique method offers trained therapists a greater degree of precise delivery in terms of the treatment provided. “The pen is automated, and once the depth of insertion is set, the treatment can be applied in a far more controlled manner than has been available previously with other needling methods,” she states. “Training takes one or two days, depending on brand experience, and all therapists must be level 3-qualified.” www.gdcspa.co.uk



Menu New products & treatments

Here comes the sun

Elegant nails in an instant Sweet Squared has announced a new partnership with leading nail gel company Light Elegance, a brand that suits any location with a dedicated nail bar or manicure area, so is ideal for the spa environment. The hard gel product is said to work well on natural or enhanced nails, giving customers of all nail types a vast option of colours and coatings. “Light Elegance is for the discerning spa client who wants length, strength, three week-plus wear and continuous colour and shine,” says Samantha Sweet, co-founder of Sweet Squared. “As a complete odourless gel option it is perfect for the spa environment, and with over 200 colours there is a gel coating for everyone,” she continues. “Light Elegance can be used as a natural nail coating, extender, strengthener, builder and overlay; in a nutshell it will suit all nail types, which means all spa customers!” www.sweetsquared.com

Thalgo has introduced two limited-edition summer essentials to provide a sun-kissed look to the skin. Ma Douche d’été is an exfoliating shower gel that gently cleans the skin to prepare for the sun and encourage a lasting tan. The fresh gel texture features tetraselmis suecica, a micro-algae extract that remineralises the epidermis, while fine sand particles gradually smooth and refine. Mon Eau d’été is an alcohol-free body mist to refresh and hydrate, featuring laminaria digitata brown algae extract to balance the skin. It features a tropically scented combination of monoï, vanilla and coconut, in addition to organic aloe vera, which softens and smoothes the skin. www.thalgo.co.uk

Limited edition luggage essentials [comfort zone] has introduced a series of limited-edition travel sets combining the best-selling products from each of its ranges to meet on-the-go skin needs. Active Lift Voyage is a replumping, firming set containing Essential Milk and Toner with Sublime Skin Serum and Cream. Deep Hydration Voyage includes Essential Milk and Toner with the hydration benefits of Hydramemory Cream and Renight Cream. Calming Voyage creates a soothing effect for sensitive skin with Remedy Cream to Oil, Remedy Toner and Remedy Defense Cream. Targeting mature, dehydrated and sensitive skin types, the collection also includes one kit designed specifically for the body. Wellness Voyage creates a mini-spa ritual anywhere with Tranquillity Shower Cream and Body Lotion alongside Hydramemory Cream. www.comfortzone.it



Menu New products & treatments

Skin SOS

Treatment focus Natura Bissé Diamond Cocoon Experience Building on the success of its Diamond Cocoon Collection, Natura Bissé has introduced a cutting-edge facial based on the line’s three pillars: liberate, fortify and shield. The Diamond Cocoon Experience feeds and repairs the skin, working to reverse the effects of modern pollution and stress. In just 60 minutes this new ritual revives and refreshes the skin, restoring glow and radiance. The protocol includes a fusion of purifying, strengthening and restorative ingredients, as well as a powerful prebiotic complex that balances skin’s microbiota, essential for a healthy cutaneous barrier. These actives are applied using enveloping massaging techniques to stimulate the skin. Three new retail products have been added to the Diamond Cocoon Collection, including: Daily Cleanse; the pre-treatment lotion Hydrating Essence; and the hydrating prebiotic Ultra Rich Cream. www.naturabisse.com

Providing a rescue remedy for parched, dry skin, Caudalie has launched two hydration-boosting products that work to hydrate the skin, giving comfort while restoring the barrier function of the epidermis. S.O.S Thirst-Quenching Serum and S.O.S Intense Moisturizing Cream feature organic grape water to soothe and refresh skin, grape-seed polyphenol antioxidants to protect, and Vinolevure to stimulate cellular activity, boosting skin defences. The serum is ultra-concentrated in moisturising and soothing active ingredients, including olive squalene and hyaluronic acid to intensively hydrate skin. The rich cream is gentle and soothing on even the most sensitive dry skin, working to reduce redness and tightness, and providing instant relief and comfort. www.caudalie.com

The VIP treatment Biologique Recherche has reformulated its VIP O2 range with an exclusive oxygenating complex that combines ingredients to purify, detoxify and protect the skin from indoor and outdoor pollution. Boosting cellular regeneration and oxygenation, the skin is left hydrated, firm and smooth. The brand has added the professional-only Booster VIP O2 to this family of products. Used as part of the initialisation stage in the treatment process, it is applied using several manual techniques, such as kneading and rolling. The product’s active ingredients enable cells to breathe and produce more energy. Its protective, detoxifying components limit the accumulation of oxidised proteins and the propagation of pollutants in the epidermis. The unique texture, combined with chlorella sorokiniana microalgae, stimulates oxygenation leaving the skin bright and radiant. www.biologique-recherche.com

Body reawakening: Decleor launches Aroma Blend


Three times the protection Developed for the beard and face, ESPA’s Triple Action Grooming Oil is a multi-purpose product that hydrates and protects skin, while smoothing and conditioning bristles for the ultimate close shave. The oil combines plant actives from the Brazilian candeia tree, which help to minimise any irritation from razor burn while softening and soothing the skin. Extracts from the prickly pear cactus help to calm and protect against the elements, and nourishing omega 3 and 6 oils, vitamins A and E and kahai oil work to deeply hydrate, smooth and protect. www.espaskincare.com


Menu New products & treatments

A firm favourite Clarins has added two new targeted products to its Extra-Firming range, which has been developed for women over the age of 40. Extra Firming Phyto-Serum is a gel-like product featuring two new tightening plant sugars – blue agave and quinoa – which offer a visible lifting effect, reducing lines and wrinkles while white lupine extract works to tighten the skin. Extra-Firming Eye is enriched with extracts of kangaroo flower and organic mitracarpus to reinforce the firming and anti-wrinkle action. Mother of pearl also works to illuminate the eye contour area, and it is boosted by Clarins Anti-Pollution Complex. www.clarins.com

Brand spotlight Codage steps into the spotlight with new spa rituals and protocols Founded by Julien and Amandine Azencott in 2010, Codage is inspired by traditional French pharmacies and renowned for addressing individual beauty problems through active ingredients delivered in precise doses. The brand’s portfolio of new face and body treatments, developed specifically for the UK spa market, uses results-driven, botanically based formulations, a refined signature scent and no essential oils. The treatment menu includes a series of customised face and body treatments developed exclusively for the UK spa market, incorporating LED therapy, the premier Pret a Porter Facial plus Julien and Amandine draining, relaxing and revitalising body rituals. Azencott Exclusively distributed in the UK by Harpar Grace, Codage is highly personalised, offering innovative ingredients delivered by expert therapists in tailored-made treatments and homecare formulas. “We take a nutritive approach to beauty,” explains Harpar Grace’s head of spa, Shelley Hepburn. “Formulated like dietary supplements, Codage’s suite of serums directly address the skin’s metabolism. “As luxury becomes increasingly defined by emotive experiences and originality, discerning spa guests are more likely to expect a customised, personal treatment and skincare regime that’s tailored around their needs, not a scripted brand protocol. “Codage’s customisable treatments and mixology concept provides a great opportunity for spa managers and directors alike.” www.harpargrace.com

Super seaweed Using the finest seaweed, sustainably harvested from the Outer Hebrides, ishga has introduced its first nutritional supplement, Organic Seaweed Food Capsules Featuring Hebridean ascophyllum seaweed, just two capsules taken daily are said to offer the same levels of iodine as three mackerel, as much potassium as an eight-gram banana, as much iron as 30g of spinach, and as much calcium as 15ml of milk. Taken regularly, the supplements can support the body’s thyroid health and cognitive function, as well as maintaining healthy skin and contributing to a normal functioning nervous system. www.ishga.co.uk

Turning Japanese Inspired by the frenetic Japanese capital, OPI’s new range for spring and summer, The Tokyo Collection, features 12 new shades in classic Nail Lacquer, Long-Wear Infinite Shine and GelColor formulas. With a nod to Tokyo’s status as a fashion-forward, trendsetting city, the collection includes a new take on millennial pink with dusty rose shades, incorporating tones of lavender and lilac, including Rice Rice Baby, Another Ramen-tic Evening, and Arigato from Tokyo. Rich hues inspired by nature, from matcha green tea to blooming gardens, include How Does Your Zen Garden Grow?, I’m On a Sushi Roll and Tempura-ture is Rising! There is also a set of vibrant purple and blue hues with metallic shimmer, such as: All Your Dreams in Vending Machines, Samurai Breaks a Nail, and Chopstix and Stones. www.opiuk.com




with profound power

Fo r ove r 1 0 yea r s, we have set the b ar fo r re su lt s dr i ve n , ce r t i fi e d o rgan i c s k i n c are. O ur un iq ue p ro ce s s o f u s ing hand -pi ck ed w i ld I r i sh seawe e d w i ll n at u rally b e n e fi t yo u r h e alt h , s k i n & we l l b e in g. O ur l uxur y s p a treatments a nd award -wi nn i n g p ro du c t s are avai lab le i n exc lu si ve s p as & s to c k is t s wo r l d wid e. t : + 3 5 3 ( 0) 71 916 1872 e : info @ voya. ie w w w. voya. ie

Menu New products & treatments

Something for the weekend Offering pollution protection and hydration, ideal for weekend city breaks, Skin Regimen has introduced its limited-edition Weekend Getaways kit. Promising to moisturise, protect and detoxify skin from stress and pollutants, the kit comprises three travel-sized must-haves: Cleansing Cream to remove dirt and grime from city pollution; Tripeptide Cream, a daily moisturiser, enriched with biomimetic peptides and dandelion extract; and Longevity Complex, which prolongs youth and reduces the inflammation caused by sun and pollutants. Before bed, apply the Night Detox Mask with alpha-glucan yeast and gluconolactone, ideal to facilitate the skin’s night regeneration and renewal. www.skinregimen.com

Best face forward Mii has launched its popular Irresistible Face Base in a handy travel size featuring an exclusive ‘Twist, Dispense, Lock & Go’ mechanism that is said to be a more efficient way of applying minerals to minimise waste. Perfect for the handbag, gym or on-the-go travel, simply twist the lid to dispense the correct amount of loose powder needed for a single application, then turn it back to lock. Available in eight shades – Precious Pearl, Precious Porcelain, Precious Cream, Precious Peach, Precious Nude, Precious Sand, Precious Honey and Precious Warmth – this base partners perfectly with the new Precise Mineral Kabuki Brush, ensuring an even application, easyblending and a flawless finish. www.gerrardinternational.com

Five of the best

Express beauty launches

Pevonia Power Repair Rapid-Restore Neck & Chest Serum and Cream Lifting, tightening and sculpting, marine peptides with lentinus edodes extract and shea butter leave the area smooth and refined. www.pevonia.co.uk


Repêchage Triple Action Peptide Serum

Murad Night Fix Enzyme Treatment

Éminence Lilikoi Light Defense Face Primer SPF 23

CND Vinylux Gel-Like Effect Top Coat

Targeting the face and décolletage, this seaweed and peptide-based serum fights visible signs of ageing leaving skin hydrated, firmer, and brighter. www.repechage.com

Treating the signs of sleep deprivation with tri-enzyme technology and peptides, this overnight product reduces dryness, dullness, dehydration and fine lines. www.murad.co.uk

This lightweight illuminating primer defends skin from blue light and sun damage. Lilikoi is antioxidant rich and contains vitamins A and C to help protect the skin. www.eminenceorganics.com

The resilient coating acts to keep the nails strong, creating volume that cures under natural light, meaning it will keep strengthening with natural light exposure. www.sweetsquared.com


BEAUTIFUL SKIN IS HEALTHY SKIN Our I SPA Treatments rejuvenate and revitalize for your best skin ever.


Menu New products & treatments

Total protection

Lips Inc

Dermalogica has developed Prisma Protect SPF30, a multi-purpose skin defender that promises to protect skin against UV light through light-activated intelligent drone technology that converts it into increased skin luminosity for a truly natural glow. New antioxidant technology helps protect skin against free radicals and pollution, and plant-derived ‘moisture magnets’ deliver all-day hydration for smooth, radiant skin. The formula contains matcha tea, an antioxidant-rich ingredient said to contain 100 times more polyphenols than traditional green tea for increased efficacy. Finally, a bio-ferment from sage helps to brighten and even skin tone. www.dermalogica.co.uk

The Organic Pharmacy has introduced a selection of innovative lip products as part of its spring/summer make-up collection. Plumping Liquid Lipstick features richly pigmented minerals in coral, pink and red to create a long-lasting non-transferrable colour. Containing vitamin E and calendula oil, they work to keep lips soft and hydrated. The fast-drying lightweight product provides full-coverage for a plump look. Partnering with these is a translucent lip pencil containing hyaluronic acid, which works to ensure lips appear fuller while reducing lipstick fade and bleeding. The Hyaluronic Lip Pencil contains a host of natural lip-nourishing ingredients, such as shea butter, jojoba, canola oil and vitamin E for super-hydrated feeling lips. www.theorganicpharmacy.com

It’s Phēnomenal Designed for the spring bridal season, Jessica’s Phēnom Blushing Beauty collection is a set of flattering shades to enhance skin tone and ensure perfect pictures on the big day. The capsule range includes: Sweet Kiss, a dusty pink crème that looks great on fair skin; the peachy nude creme of You Make Me Blush, which works well on medium-toned skin; and Chocolate Bronze, a pinky brown crème to suit darker, tanned skin. For the best results, first apply the appropriate Jessica base coat and to complete, Phēnom colour must be used with Phēnom Finale Shine. www.gerrardinternational.com

From the sea Voya has launched a new company that specialises in seaweed-based food supplements. Developed in conjunction with the Nutrition Innovation Centre for Food and Health at Ireland’s Ulster University, Sea Ór supplements include Orplex, a science-driven formula combining laminaria digitata and fucus serratus seaweeds hand-harvested off the west coast of Ireland. This complex contains a range of vitamins and minerals including co-enzyme Q10, vitamin C and zinc, said to support a healthy heart, promote collagen formulation and reduce oxidative stress. Orplex Body offers ‘a body cleanse from the inside out’ with psyllium husks, burdock root and vitamins A, C and E. Orplex Hair, Skin and Nails includes biotin, selenium and probiotics to support the body at times when it needs it most. www.sea-or.com

In every issue, European Spa showcases the best new product and treatment launches. Contact Mark Smith on +44 (0) 115 950 4748 or email mark.smith@spapublishing.com



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Menu Launch Elemis Ultra Smart Pro-Collagen



Menu Launch Elemis Ultra Smart Pro-Collagen

Intelligent skincare for the 21st century Building on the success of its Pro-Collagen range, Noella Gabriel, president and co-founder of Elemis, explains the science behind its new, clinically proven Ultra Smart Pro-Collagen products I NT E RV I E W BY M A R K S M I T H


ltra Smart Pro-Collagen, the latest addition to Elemis’ award-winning product portfolio, has been designed to preserve and protect skin resilience with visibly transformative results. Targeting lack of firmness, elasticity and deep-set lines, the brand’s new products include Ultra Smart Pro-Collagen Complex 12 Serum as well as Ultra Smart Pro-Collagen Eye Treatment Duo, which includes a Morning Eye Balm and Evening Eye Cream. The collection harnesses the power of both freshwater and marine algae, as well as cutting-edge drone peptide delivery systems that encapsulate the actives, ensuring they are able to work where they are needed most. Noella Gabriel, president and co-founder of Elemis, explains how these have been harnessed to deliver exceptional results.

Partnered with this is the Ultra Smart Pro-Collagen Eye Treatment Duo. This clinically proven, 24-hour eye treatment is formulated with Ultra Smart technologies and complexes to combat the signs of ageing. The morning balm targets dark circles and reduces the appearance of under-eye puffiness while gently tightening the skin for a lifted look. At night, the cream melts into the skin while slow-release dermal technology deeply hydrates and plumps.

What is unique about the new products?

How did you develop the Ultra Smart line and why release it now? We launched Pro-Collagen Marine Cream 16 years ago and it became an overnight beauty industry sensation. But it is not in our nature to sit back and rest on our laurels. We knew that harnessing the power of the sea was worth further exploration, and we’re dynamic in nature, so we challenged our labs to develop and discover more. Ultra Smart Pro-Collagen is the result of these years of research.

Opposite page: Elemis’s Ultra Smart Pro-Collagen Complex 12 Serum and Ultra Smart Pro-Collagen Eye Treatment Duo. The latter, including Morning Eye Balm and Evening Eye Cream, is a clinically proven 24-hour eye treatment that targets the signs of ageing around the eyes, as shown in the 4-week before and after images above


“Today’s savvy consumer wants the best of nature and what it provides, as well as the benefits of technology.” Noella Gabriel President and co-founder, Elemis

Tell us about the new range The products include Ultra Smart Pro-Collagen Complex 12 Serum, which is a powerful line-fighting complex infused with an effective blend of 12 potent macro and micro red, green and brown algae. These ingredients are sustainably sourced from freshwater and marine locations that are subject to extreme climates. These harsh environments – from the glacial waters of the Arctic to the highly saline Dead Sea – produce compounds and secondary metabolites for chemical defense, including vitamins, minerals, amino acids and polysaccharides, which help promote, preserve and protect the foundations of resilient skin.

The Ultra Smart Pro Collagen range is about smart skincare – the ultimate fusion of nature and technology. The products have been formulated with cutting-edge delivery systems, such as drone peptides, which cleverly release encapsulated actives to the skin, where and when they are needed most. The Ultra Smart Algae Complex, Drone Peptide Technology and Line Fighting Complex work together to target areas of the skin where youthful suppleness and luminosity is lacking.

How will these products benefit spas? The Ultra Smart Pro-Collagen range will excite our existing and loyal Pro-Collagen customer, but it will also attract a new consumer who is looking for the best of nature combined with the latest technology. For these people, their hectic and fast-paced lifestyles combined with the effects of modern-day living, mean they want results quicker and expect to see improvements faster. They demand the best on every level.

What can spa operators expect from Ultra Smart in the future? Treatment-wise, we are developing phase two of our Biotec delivery system, which is very exciting, and with that will come the Ultra Smart Pro-Collagen Facial. www.elemis.com


Expert Guide Luxury Hand & Foot Care



European Spa would like to thank the following companies for their contribution to this guide:



Image: CND


ffering manicure and pedicure services in a luxurious setting is an integral part of a successful spa’s treatment menu and provides revenue-boosting opportunities. Perhaps more so than any other beauty treatment, nail services are social experiences and present a unique way to connect with clients. To maximise vital retailing and upselling opportunities, careful consideration should be given to how your chosen brand fits with the overall ethos of your spa. Not only does your product partner need to excel at creating long-lasting and high-quality products, but it must also be able to demonstrate a keen understanding of marketing and PR as well as embracing fashion and pop culture trends. Excellent education is also paramount – as well as superlative treatment delivery your therapists should be able to offer first-class product knowledge and post-treatment advice. Ergonomically designed to complement the work of therapists, nail spaces should be aesthetically pleasing to clients of both genders. Ideally located near a spa’s reception area to offer a relaxing start to the guest journey, the area should be as comfortable as possible. Armchair seating is often preferable, but multi-functional treatment chairs or beds can help to maximise the use of smaller areas as well as providing the option, while nails are drying, to offer additional services such as make-up and hair or brow treatments. Beauty suites continue to grow in popularity, and pairing premium beverage brands with your nail treatments can add a sense of indulgence to the experience. However, if you have quieter periods during weekdays, consider introducing child-friendly sessions for parents. Thoughtful touches such as a pram park and a private feeding area could really make mothers feel welcome with their children. The following pages feature tips on successful retailing and the latest product innovations from international nails experts to help you create a successful hand and foot care experience.



Great retail enables you to create a superior experience for a wide range of guests, so maximise your efficiency by ensuring prices are easy to see and testers are readily available. Brands with a broad retail range are ideal for spas as they can open additional revenue streams with high profit potential. Keep a retail stand and consumer brochures close to treatment locations and in relaxation areas to boost upselling. These can also promote the benefits of other finishing touches treatments and their associated retail opportunities. Incorporate seasonal touches and bespoke brand partnerships – including promotions with Champagne and premium gin brands as well as healthy, non-alcoholic ‘mocktail’ alternatives – into your product display design and consider offering mini packs of colour and care polishes, which can provide a great introduction to your nail brand partners.

Male skincare and grooming continues to boom and its future growth potential means luxury hand and feet treatments for men are an opportunity not to be missed. Manicures and pedicures can be combined with other male grooming services for a ‘suite’ experience and to offer a gateway into your spa. Mad Men-style nail parlours tap into the burgeoning male market, while the creation of a ‘barbershop’ area can encourage your male clientele to explore other treatments while enjoying their manicure. If space is limited, avoid using any interior décor that could potentially alienate men from your nails area – a neutral palette with warmer shades of green or red is ideal to appeal to both genders. Furthermore, incorporate other areas of your business, such as fitness, with your nails services. Why not cross-promote the benefits of a foot treatment after workout sessions, hiking or golf?


Expert Guide Luxury Hand & Foot Care




Medical pedicures from a dedicated, specialist footcare range that combines functionality with superior, results-driven treatments can elevate your nail space. Feet undergo the same ageing process as one’s face, so your podiatry products should combine key health and beauty elements that help to re-introduce moisture into the skin. Look for luxurious and highly concentrated ingredients that will provide optimal treatment results for both men and women, and emphasise the benefits of purchasing retail products to maintain results between treatments. It is important to establish credibility with your guests, so offer a consultation before any treatment to help identify skin and nail concerns, and ensure your therapists are trained in the features and benefits of the footcare products they use. Consider creating a treatment package with a complementary mini foot massage to encourage guests to try something new.

There is great synergy between beauty treatments and nails services, so perhaps your spa can consider creating a luxurious beauty suite. As well as being multi-functional and space-saving, these suites can provide a great ROI through allowing you to combine beauty, brow and nail treatments in unique bespoke finishing packages. If makeup or brow shaping is offered to guests while nail gels are being soaked off, not only does this save time but it is a subtle way of introducing new services to your guests. If space is tight within the suite, consider various methods of treatment delivery. For example, manual tanning can be performed on a treatment couch. Finally, ensure that each brand you choose offers both luxury and express treatments, as well as being backed up with great training and customer service to make sure your business is fully supported with its treatment education.


Expert Guide Promotion

CND A nail industry innovator with 40 years’ experience, CND creates fashion-forward collections that inspire global nail trends with award-winning hero products including SolarOil and CND Shellac

Samantha Sweet, co-founder, Sweet Squared

What makes CND’s products suitable for luxury spa services? This year, CND celebrates 40 years at the forefront of the nail industry. This has been achieved because behind all of its products lies a deep dedication to the professional, which is evidenced through continued education as well as product innovation. CND has never been a follower, it is a leader, and Sweet Squared is proud to represent such an iconic, professional brand.

How do your products enhance the spa experience? It depends on each spa’s personality and culture. Every spa must be true to itself and our job is to understand what that entails and fit CND’s Spa Manicure and Spa Pedicure offerings into this culture. There are so many things you can do to create a point of difference, but the main thing is to keep it simple and don’t over-complicate things. What is the ethos behind your brand? The Sweet Squared ethos hasn’t wavered in the 12 years since we were founded. We are dedicated to serving the professional industry with love and respect… that’s our job! We only represent brands that understand our mission, which is why the words ‘partnership’ and ‘loyalty’ truly mean something when people choose to work with us. What should spas look for in a nails partner? Partnership. Communication. Excellent education. Excitement. Innovation. It’s also vitally important that you ensure the product line you choose is EU-compliant. There is so much out there that isn’t and that can cause potential risk not only to the client but also to the spa’s reputation. How are your products influenced by changing trends? We’re lucky as we have a dedicated team that attends Fashion Weeks in each season, as well as our social media team and platform artists (we were backstage at the BRITs Spa this year). We represent brands that understand trends and are always thinking outside of the box. Every season, CND launches a collection inspired by catwalk trends and this year we have our first ever bridal collection, ‘Yes, I Do’, which features four romantic, fashion-forward shades that will create stunning and lasting bridal looks. Please tell us about your latest innovations: Vinylux is debuting a new Gel Top Coat that can be applied without UV curing and is super long-lasting. The SolarOil and RescueRXX Care Pens are flying off the shelves – I believe this will be one of our most successful retailing items of 2019. Finally, we’ve got lots of awesome 40th anniversary goodies from CND. Heritage is important and our customers can’t wait to see some ‘vintage’ shades or ‘blasts from the past’. When they come out we will have a massive surge of demand on our hands. Happy ruby anniversary, CND!


What the expert says... Wear it to share it: Therapists should always be wearing the latest nail colours. There is no better way to get guests onboard than showing them beautiful, polished and perfect nails. Talk about what you love: A therapist has around 30 minutes to talk all things nails with clients. Exciting and inspiring people encourages post-treatment retailing. Stock up: Guests don’t want to look at a half-full or messy point-of-sale area. This actively turns off retail opportunities completely.

UK SPA CLIENTS INCLUDE: The Malvern Spa, Worcestershire St. Bride’s Hotel and Spa, Pembrokeshire Bluestone Resort, Pembrokeshire Lucknam Park Hotel & Spa, Wiltshire Wentworth Spa, Surrey CND Distributed exclusively by Sweet Squared in the UK and Ireland www.sweetsquared.com


CND, SOLAROIL and RESCUERXX are trademarks of Creative Nail Design, Inc. ©2018 Creative Nail Design, Inc.

ON-THE-GO NAIL CARE CND™ SolarOil™ and CND™ RescueRxx™ Care Pens, condition and repair nails and cuticles anywhere, anytime.


sweetsquared.com Distributed exclusively in the UK and Ireland with Love and Respect by Sweet Squared

03 3 3 0 0 0 70 0 0

Expert Guide Promotion

OPI Known for its exceptional formula, fashionable colours and iconic names, OPI is available in over 100 countries. Its heavily-pigmented lacquers are super-rich, long-lasting, and chip-resistant, offering affordable luxury to consumers How do your products enhance the spa experience? A luxurious environment is easily achieved in a spa, especially with our ProSpa collection. It has the core basics but also includes high-achieving extras like the Moisture Bonding Ceramide Spray, which will set your service apart from the rest. OPI’s training programme will not only teach spa therapists how to get the best Belinda Price, educator out of the product, but also deliver top and capability tips on retail and launching the product coordinator into your treatment menu. What is the ethos behind your brand? Colour transforms; it evokes emotions and meanings and has the power to change behaviours, redefine culture and even improve our world. For these reasons, OPI is embracing its heritage by harnessing ‘Colour is the Answer’ as its brand message and core vision. OPI is going beyond products and on a mission to transform the world with colour. What elevates your products from others? OPI offers an entire range that works together to offer spa guests and therapists the very best in professional products and treatments for use in the spa and for homecare. Within the ProSpa range, our results-driven products allow therapists to give the most prescriptive treatment and aftercare. With three colour-matched systems, guests and therapists have more options for treatment and retail. In addition, our bespoke spa training offers continual education to elevate the spa’s treatment offering and professionalism to the next level. What should spas look for in a nails partner? Firstly, ongoing training and education are vital. Excellent retail opportunities should also be a core part of the offering, as well as vibrant and engaging point-of-sale and marketing support. Above all, the product range should be results-driven and exceed both therapists and guests’ expectations. How can your treatments be combined with others? Many spas offer packages and our ProSpa manicure and pedicure treatments complement this. You can add full treatments into the package or choose to add the ProSpa soothing moisture mask to another treatment as a luxury bonus. So when a guest is having a facial, their feet could be cocooned in a masque and warm towels. The possibilities are endless. Please tell us about your latest innovations: OPI ProSpa was recently launched to reflect current developments in the industry. Using inspiration and ingredients from facial skincare, we have upgraded the manicure and pedicure experience to combat those things that clients wish to focus on, offering a regular skin routine for at home. Whether the client struggles with dry skin, cracked heels, age spots or pigmentation, there is something in the ProSpa range for them.


What the expert says... Superior service: Always work hard to deliver a superlative customer experience for every guest. Maximise potential: Incorporate retail discounts into the price of a nail treatment and use point-of-sale materials to trigger conversations. Depth of choice: Make sure your polish shades match in all available formats so that your guests can purchase their chosen colour to top up post-treatment.

UK SPA CLIENTS INCLUDE: Aqua Sana, Center Parcs Bannantyne group Ragdale Hall Spa, Leicestershire Regis salons OPI Distributed by Coty UK, Inc www.opiuk.com


Give your clients’ toes a summer


SHOW FEET THE LOVE THEY DESERVE Get your clients pedi-ready for summer with an OPI ProSpa service, specially formulated with natural ingredients inspired by facial skincare to make feet look and feel amazing all summer long.


Expert Guide Promotion

JESSICA In 1992, manicurist Susan Gerrard brought Jessica natural nailcare to the UK, introducing an award-winning manicure system and developing training programmes that set a new standard in beauty services What should spas look for in a nails partner? Your spa guest expects the very best products and services from you, so that’s exactly what you should expect from your nail supplier. At Gerrard International, we strive for excellence in everything we do and offer incredible support and customer services to fulfil your business needs, as well as offering ongoing training through our Habia-recognised Centre of Expertise – The Susan Gerrard Beauty Academy. As Susan Gerrard, founder and chairman, a family-run business, you can expect a Gerrard International professional service with that personal touch. What elevates your products from others? Jessica set the standard and continues to lead by example. Its award-winning products are recognised by both the professional and consumer world for exceptional quality, technique and innovation. With a full range of nailcare including Custom Colour, Phenom, GELeration and Zenspa, Jessica offers exceptional service, unbeatable colour choice, peerless lasting power and a solution for every client’s need.

What is the ethos behind your brand? Created to work hand-in-hand with its award-winning prescriptive base coats and treatment products, Jessica’s vast collection of smooth, rich, long lasting colours help to nurture nails and promote healthy growth. GELeration Soak-off Gel Polish is an industry-leader in high-shine, chip-resistant, long-lasting colour. The even faster-drying Phenom range uses natural light to set for an incredible gel-like shine finish. All colours are cruelty-free, vegan-friendly and free from formaldehyde, formaldehyde resin, toluene, DBP, camphor, xylene and ethyl tosylamide. How are your products influenced by changing trends? Trend forecasting and industry developments play a key part in Jessica’s direction, but it’s our customer feedback that is of most value, which we then pass on to Jessica. The UK market has played a vital role in influencing new product development from Jessica over the years, including the launch, in 2009, of GELeration Soak-Off Gel Polish and the quick-drying Phenom range in 2015 for busy women who want fast, shiny results. Today, our consumers are more ingredients-savvy, so their demand for alternative treatments that tick all the ‘clean beauty’ boxes has increased, which Jessica has directly addressed with her latest innovations.


What the expert says... Nailcare doesn’t stop at the spa: There’s only so much that can be achieved during an appointment so homecare advice and retail offerings are key to meeting clients’ needs. Highlight your heroes: Address your guest’s needs with prescriptive hero products. Jessica’s award-winning base coats, for example, are all available to retail for homecare. Anticipate your client’s needs: Choose a range of retail to suit different budgets, from gift displays to smaller impulse purchases. Keep top-sellers well-stocked, including midi-sizes, which are ideal for travel.

UK SPA CLIENTS INCLUDE: South Lodge, West Sussex Stobo Castle, Peeblesshire Celtic Manor, Gwent Pennyhill Park, Surrey Champneys Spas and Resorts

Image: Jessica Nails

How can your treatments be combined with others? Nail treatments, tanning, brows and makeup (all available from Gerrard International’s own brand, Mii Cosmetics) are all express treatments that give an instant ‘feel-good factor. These offer convenience for clients and added revenue for your business, through treatments and add-on retail sales. Highlight your services with promotions that encourage link-selling. Reward clients with a taster treatment at the end of another service, such as a complimentary nail analysis or hand massage alongside a makeup consultation or brow treatment.

JESSICA Distributed by Gerrard International www.gerrardinternational.com


Spring Collection 2019 Bring the flavours of the tea party to your beauty routine with Jessica’s NEW delectable spring collection. NEW colours available in Custom Colour Full Size, Travel Size and GELeration.

Blueberry Cream

Pumpkin Spice

Yellow Meringue



Earl Grey


Love You Very Matcha!

Lavender Love



All Jessica® nail colours are 7-Free: No Formaldehyde, Formaldehyde Resin, Toluene, DBP, Camphor, Xylene or Ethyl Tosylamide. Cruelty free and vegan friendly. www.gerrardinternational.com | info@gerrardinternational.com | UK 0345 217 1360 | International +44 (0) 20 8381 7793 | member of the JESSICA® is a registered trademark. ©2019 JESSICA Cosmetics International.

Expert Guide Promotion

BIO SCULPTURE A cruelty-free, vegan nail gel which lasts for more than three weeks, Bio Sculpture prioritises the health of the natural nail and ensures they are long and strong once the gel has been removed What elevates your products from your competitors? We focus on nail health. Every single Bio Sculpture Gel Manicure is bespoke to the client’s nail type and health. We improve the condition of the natural nail and clients enjoy more than three weeks of shine with a range of more than 200 shades to choose from. Stella Cox, head of education

What should spas look for when selecting a nails supplier?

What the expert says... Complimentary extras: If you are treating a lot of overseas clients, offer them a complimentary gel removal pack. Bespoke beauty: Ensure each manicure is bespoke to your guest and include a nail conditioner under each treatment to improve the health of their nails.

Support is most important because so many brands just look to sell you their product rather than help the performance of your spa. We support all of our accounts with training, press, recruitment, and business knowledge.

Matched up: Match your retail range with your gel polish colour palette, so clients can purchase a matching nail polish for their gel manicure.

Please tell us about your latest innovations

The Retreat, Scotland, UK Sea Containers London, UK Lux Spa, Mauritius Paul Edmonds, London, UK Cloud Twelve, London, UK

Our new Gemini nail polish range matches all of our Bio Sculpture Gel colours, allowing your clients to have matching hands and toes without having to have a gel pedicure. Every single Gemini nail polish contains a UV filter to ensure the colour is non-fading and bright. Extracts of aloe vera and ginseng help to hydrate the natural nail, while vitamins A, B5, C, E and F stimulate keratin production to add strength.


Bio Sculpture

Distributed by RE:NEW BEAUTY LTD www.renewbeauty.co.uk

MAVEX Launched in 2009 in Switzerland, MAVEX offer quality treatments for face, body, hands and feet, including Calluspeeling What makes your products extra special? MAVEX treatments and products work; it really is as simple as that. Results have always been the driving force behind MAVEX, through innovation backed by the latest scientific research. Our straight-forward and effective treatment protocols are supported by beautifully packaged retail items and stunning marketing images. Spa clients can also expect flexibility with ordering to suit their businesses.

What should spas look for in a nails supplier?

Alison Dalton, director, Spas need to offer clients full manicure, pedicure and nail Pareto Cosmedics

care, which MAVEX can provide. Alongside Calluspeeling we offer our beautifully aromatic Alpine Foot Spa for pedicure treatments; the Anti Dark Spot Hand manicure treatment and the Micoxan nailcare retail items; Nail Regenerating Cream to tackle dry, brittle nails; and our Intensive Nail Solution to improve the condition of fungal nails.

Please tell us about your latest innovations Micoxan Nail Regenerating Cream is a revolution in nailcare and is great between gel or gel polish applications. Its unique combination of allantoin and AHA/BHA, provides deep moisturisation preventing dry brittle nails. In addition, Micoxan Intensive Solution is a game-changer for fungal nails, greatly improving the appearance of the nail and nail bed as it grows out following an infection.


What the expert says... Educational focus: During treatments, ask the right questions then educate clients about foot, hand and nailcare. Active ingredients: Ask your nails supplier to explain the active ingredients in their ranges. This will make it easier to explain what they can do for your guests. Confidence in quality: Have confidence in yourself, your skills and training, and the quality of the products you invest in.

SPA CLIENTS INCLUDE: Aurora Health & Fitness, Park Plaza County Hall Hotel, London, UK Aquavie Boutique Spa, Kent, UK Richards Salon, Gibraltar Cannelle BeautĂŠ, Oxfordshire, UK MAVEX Distributed by Pareto Cosmedics www.mavex.uk


Expert Guide Promotion

MARGARET DABBS An expert-led, global luxury beauty brand for feet, hands and legs, Margaret Dabbs fuses the best of medical and beauty, offering a superlative treatment experience What makes your products particularly suitable for spas? We fuse the best of medical with the best of beauty to produce a range of effective, results-driven yet luxurious products and treatments for feet, hands and legs. We combine exceptional revenue return with amazing treatment experiences and end-treatment results. Margaret Dabbs, founder

What should spas look for when selecting a nails supplier?

Above all, a nails supplier should offer an amazing treatment experience underlined by the highest quality products. Spas should also look for excellent revenue return and profit opportunities, and should pay particular attention to the supplier’s efficiency when it comes to cost per treatment.

Tell us about your latest innovations: Our ‘Fabulous Legs’ product range is a collection of five expertly formulated products that combine luxurious aesthetics with medical expertise to focus on both the look and health of the legs, treating venous de-congestion, foot and lower leg swelling.

What the expert says... Ongoing training: Educating and training your staff is paramount. Look at the science behind the products, as many brands have been specifically designed to work on a treatment level with results evident from the very first use. Foster real pride: We’ve found that therapists trained in Margaret Dabbs treatments gain a real sense of professional pride from performing protocols and using products that give such incredible results. Concentrated ingredients: It is important to understand that our pedicure products all contain concentrated ingredients and the tools are created for maximum effect, so even using them at home it is possible to produce spa-level results.

SPA CLIENTS INCLUDE: Pine Cliffs, Portugal Serenity Spa, Ibiza GranHotel, Ibiza Four Seasons Park Lane, London, UK

Margaret Dabbs


PINKS BOUTIQUE Organic manicure, pedicure, facial, body and waxing brand Pinks Boutique has produced therapist-endorsed products in the UK since 2009 What elevates your products from others? Pinks Boutique is a one-stop solution for five-star luxury manicure and pedicure services. We have the highest grade of organic certification, stand-out treatments, qualification training and all the accessories. We can supply beautiful bowls to create a foot ritual set-up in hammered copper, natural resin, mother of pearl and hand-carved java wood. We set out to deliver an alternative to the typical mani-pedi ranges, and that is our point of being. Kirstie Sherriff, founder

What should spas look for in a nails supplier?

An INCI ingredient list that isn’t full of aqua and petroleums – nor a ‘green-washing’ self-made logo claiming they are ‘Free From’ a handful of ingredients. Nail products have some of the worst potential ingredients for human health and you need to be able to look at the full ingredient list. Ensure your brand has visually strong, theatrical treatments too – clients often watch a manicure or a pedicure happening so that is your chance to shine.

Please tell us about your latest innovations We aim to be able to walk into any spa and provide it with a stunning foot ritual or a manicure station set-up to complement our bottles. Grey resin is the newest addition to our range and these pedicure bowls and small soak and scrub bowls work very well for the Nordic aesthetic and a more minimalist spa design.


What the expert says... Merchandise like a retailer, not a spa: Think like a department store; make frequent display changes and consider your guest’s sensory interaction and brand experience. Make your own spa Monopoly money: Create beautiful own-brand £5 notes that can be given out with each treatment to use on retail. Be visually led: Manicures and pedicures are visual treatments, so have nail, cuticle and dry-skin-specific points of sale and offers at obvious viewpoints nearby.

SPA CLIENTS INCLUDE: The Coach House Spa at Beaverbrook, Surrey, UK John Lewis ‘&Beauty’ Spa, UK Cowley Manor, Cotswolds, UK The Scarlet, Cornwall, UK Aman Resorts

Pinks Boutique



Spa The Coach House Health Club & Spa at Beaverbrook, UK



Spa The Coach House Health Club & Spa at Beaverbrook, UK Clockwise from far left: The health club’s 20m UV-ionised indoor pool; Coach House oils have been formulated with Pai Skincare; the historic coach house entrance; stained glass by Brian Clarke illuminates the ceiling of the reception area

The art of natural healing Inspired by the English countryside, The Coach House Health Club and Spa at Beaverbrook, in Surrey, is a contemporary British spa that aims to nurture the mind, body and soul



eaverbrook is a classic English country house hotel located less than an hour from London and set in 400 acres of beautiful, privately owned countryside with exceptional views of the Surrey Hills. The house, built in 1866-70 was originally known as Cherkley Court until Lord Max Beaverbrook acquired it in1911. A cabinet minister during both world wars, during the 50 years he lived there the newspaper magnate hosted guests including Sir Winston Churchill, Elizabeth Taylor and Sir Ian Fleming, and many of the 18 rooms and suites are now named after these famous figures. Beaverbrook was bought in 2010 by its current owners, Joel Cadbury, Tim Edwards, Ollie Vigors and Ian Todd, who have staged careful renovations and opened the property to guests in stages since 2016. Many of the hotel’s creative elements are overseen by advertising icon Sir Frank Lowe, with interior designer Susie Atkinson – renowned for her work at Babington House, Soho House and Dean Street Town House – adding her stamp to the main house. After five years of planning and development, the final phase of the Beaverbrook project – The Coach House Health Club and Spa – opened in January of this year. Drawing inspiration from its natural English country setting, the spa offers guests a modern, eye-catching escape that is colourful, thoughtful, engaging and relaxing. With a healing philosophy based on holistic and naturopathic treatments, it is home to a range of boutique, hand-crafted and organic products that celebrate the best of British botanical beauty. Inspired by nature The health club is located in an historic former coach house on the estate and boasts 20m UV-ionised indoor and outdoor pools, a UV-and-copper-ionised pool for children, and a state-of-the-art 200sqm gym. The spa has six treatment rooms, including a couple’s suite with an

“We decided not to go with a big brand that does the whole concept. We wanted to be more personal and more ‘Beaverbrook’. We have chosen products to represent our ethos of being organic, nourishing and wholesome.” René van Eyssen Spa director



Spa The Coach House Health Club & Spa at Beaverbrook, UK

outdoor bathtub, and each therapy room has high ceilings and natural light filtering through stained glass to create an added sense of space. With views of a courtyard garden, each room has bespoke Lemi treatment beds that can be lowered to knee-height, enabling the therapists to have full access for ease of bodywork. A thermal suite boasts an English Bath House – a modern version of the traditional hammam – a steam room, a sauna, a Jacuzzi and an ice fountain. Hair and nail treatments are available in The Beauty Room, while healthy food, coffee, juicies and flatbreads are served in The Deli. A selection of organic and natural products are showcased in The Boutique & Apothecary, which is soon to launch its own line of naturopathic herbs, teas and tinctures.

“As an artist there’s an undeniable pleasure seeing your work on a pristine gallery wall, but there’s a much greater rush for me when the wall becomes the room or the room becomes a building.” Brian Clarke Artist-designer


Clockwise from top: The outdoor pool in Beaverbrook’s 400 acres of private grounds; organic motifs adorn the health club and spa’s bespoke stained glass artwork; a range of products are displayed in The Boutique & Apothecary

Art by design Spa consultant Liv Gussing Burgess, who has previously worked extensively with the Aman Group, collaborated with internationally renowned artist-designer Brian Clarke, who developed the club’s main aesthetic. “We wanted to create a spa that was beautiful, to reflect the location in the countryside that we are in, and from the onset it was very important that we captured the elements of nature,” says Gussing. One key aim was to integrate the building and layout with the mansion’s newly refurbished garden scheme, the broader grounds and its stunning location in the Surrey Hills. This was partly achieved through a series of stained-glass installations, mosaics and artworks that bring light and visual interest to the spa, therapy rooms and relaxation spaces. Working on his first luxury spa project, Clarke introduced organic motifs of petals and leaves using mosaics and tilework as well as stained glass, allowing a bright and colourful play of light. The separate spa spaces are uniquely interconnected by a system of tiled rills, which mimic a small stream or channel of water.


NEW 2019

Spa The Coach House Health Club & Spa at Beaverbrook, UK “Brian has brought ceramics and the element of water into the building with flowing reels that harmonise and bring everything beautifully together,” describes spa director, René van Eyssen. “It’s not just about treatments, food and products, but creating a space where everything can move and flow together.” Discussing this unique fusion of art and design in a wellness space, Clarke adds: “As an artist there’s an undeniable pleasure seeing your work on a pristine gallery wall, but there’s a much greater rush for me when the wall becomes the room, or the room becomes a building. Gesamtkunstwerk is a German word that describes art that embraces, or at least touches, everything in a space, from paintings to ceramics, mosaics, furniture – materiality in all things and maybe even sound.” The healing power of plants Van Eyssen is passionate about the healing power of nature and has curated a blend of locally sourced product houses that are hand-crafted with passion and authenticity. Celebrating the best of the British countryside, the spa’s Clockwise from below: A light-filled atrium offers a relaxing place to take refreshments; a doorman awaits guests at the entrance to the country house hotel; staff prepare healthy snacks and beverages in The Deli


A naturopathic approach As part of its belief in the healing power of nature, The Coach House Health Club and Spa has appointed Ashmina Manolidis as its resident naturopathic doctor. Guided in making treatment decisions by her years of training in naturopathic medicine, Manolidis believes the first step in achieving and maintaining health is for guests to take personal responsibility. Ashmina Manolidis “The next step is taking the appropriate action to achieve the results you desire,” she states, adding that she sees illness as a series of events that can be changed or redirected with the correct help and advice. Manolidis studied Complementary Medicine at Melbourne University and completed post-graduate studies at St. Mary’s University in London before teaching at several universities. Most recently she worked at Aman Spa at The Connaught in Mayfair, London, from where she also provided services to guests at Aman Resorts in Europe. At the Coach House Health Club and Spa she has her own private consultation room and a 90-minute session typically begins with Iridology, which helps her to develop a plan combining nutrition, supplements and bodywork. Her programme might also integrate the work of other specialists, such as an osteopath, biodynamic therapists and a fitness trainer, providing a totally integrated approach to health.


Spa The Coach House Health Club & Spa at Beaverbrook, UK From top right: High ceilings in the fitness studio allow for a range of classes; a natural theme runs throughout The Coach House Health Club & Spa, in both the fabric of the building and the artwork on display; state-of-the-art Technogym equipment features in the gym

partners were chosen to reflect its environment and to provide guests with a truly distinct offering. “We decided not to go with a big brand that does the whole concept,” explains Van Eyssen. “We wanted to be more personal and more ‘Beaverbrook’. We have chosen products to represent our ethos of being organic, nourishing and wholesome.” The brands, including AS Apothecary, Therapi, Lola’s Apothecary, Proverb, Oshadhi, Pink’s Boutique, Kure Bazaar, have worked in partnership with the spa to create totally new therapies specific to Beaverbrook. “None of the brands have stipulated a specific protocol,” she continues. “They have worked with us to create our own. We are not a spa that offers extensive methods with a long list of products at the end. Our ethos is about placing our guest at the centre of the experience.” The treatment menu offers therapies developed to meet the needs of guests, including massages, biodynamic bodywork and natural facials. An additional 15 minutes is included in each treatment to allow time for thorough consultation and a foot-cleansing ritual, to enable guests to be truly present in the space. The spa team also worked on an exclusive collaboration with Pai Skincare and Beaverbrook’s head gardener, Elliott Beveridge, to create The Coach House Oils. Used in the massage therapies, these include a Chamomile & Juniper Calming Oil and Peppermint & Lime Uplifting Massage Oil. While the spa follows a simplified approach to each treatment, this ethos requires a highly trained team of exceptional therapists, each bringing a variety of modalities to the project. “We spent a lot of time developing the team to deliver the treatments,” confirms Gussing. “It doesn’t matter how beautiful you make something, if you don’t have the right people, who is going to look at you and say ‘I feel this is what you need’?” The Coach House Health Club and Spa offers guests an immersive experience that combines visual stimulation, colour, sound and imagery and draws on the English countryside for inspiration. It is a triumph of concept and design that Gussing believes presents a new vision for the spa industry. “Many spas have become over complicated,” she argues. “We wanted to simplify the experience and bring nature into it. We are not protocol-driven but are looking at the guest as an individual and bringing them back to nature, which is what balances you and gives you energy.” The Coach House Health Club & Spa at Beaverbrook +44 (0)1372 571306 | www.beaverbrook.co.uk/the-coach-house-spa Owners: Joel Cadbury, Tim Edwards, Ollie Vigors and Ian Todd Hotel manager: Jorge De Jesus Spa director: René van Eyssen Spa consultant: Liv Gussing Burgess Spa Size: 2,300sqm Spa team: 30 Product partners: AS Apothecary, Therapi, Lola’s Apothecary, Proverb, Oshadhi, Pink’s Boutique, Kure Bazaar, Oway, Pai Skincare, Bamford Other suppliers: Lemi, Technogym, BC Softwear



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A two-day conference in Portugal, May 6-7, 2019

DO YOU WANT TO BE A QUANTUM LEAPER? Being a quantum leaper means embracing the rapid change in the world and changing with it, particularly in the way we do business, and how we relate to each other through collaboration. We may call it social capitalism, the soul economy or even a healing economy – the fact is the human family

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Editor’s choice

Ayurveda Parkschlösschen launches ‘transformative’ detox The five-week Ultimative Panchakarma promises ‘full body and mind reset’ with meditation to take guests deeper into themselves GERMANY: The multiple award-winning Ayurveda Parkschlösschen health resort in Traben-Trarbach has unveiled a series of new programmes, including a five-week long retreat called Ultimative Panchakarma. The family-owned Ayurveda detox resort, which celebrated its 25th anniversary in 2018, offers programmes that take place under the supervision of experienced Ayurvedic practitioners. Its comprehensive wellness offering also includes 24 treatment rooms and the 2,000sqm Veda-Therme, which features a thermal swimming pool, two saunas and a yoga studio. The resort’s new Ultimative Panchakarma programme takes place over five weeks and enables participants to undergo a ‘full body and mind reset’. “Our new programme is highly individualised and enables our guests to undertake a far more transformative detoxification,” explains general manager Carina Preuss. “Over the five-week period, we can cleanse the body and also focus more deeply


on the mind. We’ve designed the programme so our guests begin with a private introduction to meditation before they enter the detox phase. We also include elements of silence, which gives people the chance to go to a deeper level within themselves.” In addition to group yoga sessions, Ayurveda Parkschlösschen now offers private yoga and meditation retreats, and regular bilingual Laughter Yoga. The team has also welcomed Sri Lankan Ayurvedic practitioner Dr Chandima Subasinghe.

“For more than two decades, we’ve remained true to our founding ethos to offer the highest form of Ayurveda in Europe.” Carina Preuss General manager

The property is completely WiFi-free, minimising ‘electric smog’ to further enhance its underlying ethos as a place of retreat and calmness. For Preuss, all of these things are important in making Ayurveda Parkschlösschen a tranquil place to escape to. “We’ve offered yoga and meditation every day since we opened and we haven’t, and won’t, install WiFi, not even in our offices, as we don’t want to disturb our guests,” she states. “Before the hotel opened, we double-insulated all of our electrical cables and installed marble plates underneath every bed. This was to ensure there’s a positive flow of energy around the beds and that our guests’ sleep isn’t disturbed, which makes for an even more beautiful, calm experience. “For more than two decades, we’ve continually enhanced our existing experiences and purely focused on Ayurveda, remaining true to our founding ethos to offer the highest form of Ayurveda in Europe.” www.ayurveda-parkschloesschen.com


Wellness Global trends & developments

DNA analysis enhances fitness plans at SenSpa UK: Part of the historic Careys Manor Hotel, in the New Forest town of Brockenhurst, the Thai-inspired SenSpa has added a gene-based fitness programme to an existing wellness offering that includes a hydrotherapy suite, 19 treatment rooms, a large gym and a sprung floor Thai Temple Studio. Analysing genes to create a personally-tailored fitness plan based on the body’s response to certain types of exercise and nutrition, DNAFit uses a swab test to scan 45 gene variants to help SenSpa’s trainers design individual fitness programmes. The resulting report includes an individual’s lactose and gluten intolerance risk, and their sensitivity to salt and carbohydrate, as well as analysing their endurance levels, injury risk and recovery speeds. “DNAFit takes all the guesswork out of creating a fitness plan for our guests,” says spa director Lina Lotto. “It streamlines everything to make every bit of exercise we do and every piece of food we eat count. It is really motivating.” Avi Lasarow, CEO of DNAFit, adds: “There is no such thing as a ‘one size fits all’ approach to exercise and nutrition. SenSpa guests can now access the most personalised information possible and make better informed decisions about their health and wellness.” www.senspa.co.uk

THREE OF THE BEST: RETREAT CURATORS Up-and-coming retreat offerings around the world for 2019

BALANCE HOLIDAYS Launched in late 2018, Balance Holidays, the brainchild of Livia Manca di Villahermosa, offers a curated collection of luxury wellness retreats with a strong focus on providing each guest with the skills to maintain a ‘happy equilibrium’ in their daily life. With each retreat including elements of the surrounding culture, so the destination itself is part of the experience, Balance Holidays includes a wide range of different health and wellness practices, from yoga to silvotherapy and massage. For 2019, programmes will include weekend yoga retreats in the Provençal vineyards of Châteauneuf-du-Pape as well as Commenda di San Calogero in Sicily. www.balanceholidays.com Images: Balance Holidays

CIRCLE HAUS Providing bespoke, luxury transformative retreats for self-aware executives, Circle Haus has been co-created by Olivia Soleto and Claire Wright in partnership with award-winning chef and restaurateur Richard H Turner. Retreats are planned around the


world throughout 2019 and began in Mustique, St Vincent and The Grenadines in February. Each will be invitation-only and aims to provide in-depth wellness and thought-leadership from Fortune 500 speakers alongside a specially tailored holistic menu created by Turner, using ingredients designed to energise and nourish the body and mind. www.circlehaus.com SILVER LININGS RETREATS Founded by ex-ballerina Chrissy Sundt, the ethos of Silver Linings rests on four pillars of wellness: mindful movement; rest and relaxation; nourishment; and sleep. With retreats planned in Menorca and the Bahamas in 2019, as well as a bespoke mini-retreat option, Sundt works alongside wellness practitioners to ensure that each programme is tailored to the needs of the individual. Clients are supported both before their arrival and post-retreat to ensure they can maintain their wellness goals beyond their stay. www.silverliningsretreats.com


Wellness Global trends & developments

Anantara Oman offers Wellness Above the Clouds UAE: The luxurious Anantara Al Jabal Al Akhdar Resort in Oman has launched a new ‘Wellness Above The Clouds’ package. The two-night programme includes daily sunrise yoga sessions to help participants de-stress and reconnect with the natural world before breakfast is served, complete with views of the Al Jabal Al Akhdar mountains. The package also includes a 60-minute Anantara Spa treatment for two, while spa journeys focus on the healing powers of rose water and pomegranate with facilities including a private hammam suite, an outdoor garden with loungers and separate male and female thermal suites.

A celebration of Omani architecture and perched 2,000m above sea level, the resort boasts serene canyon views and every bedroom offers vistas over the surrounding mountains or on-site garden pool. www.anantara.com

The Ranch Malibu returns to Hotel Rosa Alpina US/Italy: For the second consecutive year, Hotel Rosa Alpina (below right) is to welcome healthy lifestyle company The Ranch Malibu back to the Dolomites. Modelled on the California-based fitness programme, which combines an intense exercise regime with a plant-based diet, The Ranch Dolomites will run for eight weekly sessions from August 25 to October 19. Limited to 22 participants each week, an active schedule will include mornings hiking in the mountains of the UNESCO Natural World Heritage Site (below right). This will be combined with a highly structured nutritional menu of locally-grown plant-based meals, inspired by regional flavours. Daily massages, private accommodation and elective evening nutrition talks are also included in the 2019 programme. “We are thrilled to continue our relationship with The Ranch to increase international awareness of our Dolomites hotel,” says Hugo Pizzinini, owner and general manager of Rosa Alpina. “It was a true pleasure bringing the collaboration to life in 2018 and we look forward to building on this success in 2019.” Alex Glasscock, founder and CEO of The Ranch, adds: “After hosting The Ranch in the Dolomites for the first time in 2018, it is an honour to work with Hotel Rosa Alpina again. “With an immaculate reputation in the hospitality industry, its intimate environment and five-star service makes the hotel an ideal partner to ensure the comfort of our guests and help bring our wellness philosophy to an international clientele.” www.rosaalpina.it www.theranchmalibu.com



Wellness Global trends & developments

Global Wellness Summit outlines top trends 8 Wellness Trends for 2019, recently published by the Global Wellness Summit, highlights some of the most meaningful new directions that could impact the $4.2 trillion global wellness industry this year. We summarise four of the most interesting predictions 1 CALL OF NATURE In an increasingly 24/7, digitally-dominated world, scientists have discovered we are missing the vital nourishment that comes from being outdoors. From ‘green exercise’ outdoor workouts to the increase in biophilic design in our buildings, the medical evidence for ‘doses’ of nature is wide-ranging and a growing number of doctors around the world are prescribing nature-related therapies, including forest bathing, as spearheaded by Dr Qing Li at Tokyo’s Nippon Medical School.

3 THE CHINESE WAY With a population of 1.4 billion, China’s middle class will rocket from 430 million today to 780 million by 2025, while its outbound travel growth will reach 400 million by 2030, representing 30% of the entire international travel market. China’s indigenous wellness traditions and unique destinations are increasingly grabbing attention, while more people are anticipated to seek temple getaways, where their mental wellness and diet can be reset with Buddhist, Confucian and Taoist gurus.

2 A PERSONAL TOUCH The growth of epigenetics – the study of how our genes are shaped by our behaviour – means we are on the cusp of an age of personalised nutrition, where low-cost medical testing can identify what specific foods are right for us; not only for our weight but also to boost overall health and wellbeing. This can be seen in the work of companies such as Habit and Nutrigenomix, which rely on blood and DNA analyses to specify foods for their clients.

4 MEDITATING ON THE FUTURE As the fastest-growing health trend in the US, meditation’s explosive growth will see ancient and modern varieties multiplying in 2019 as it becomes a toolbox for mental wellness. ‘Mindful fitness’ brands will emerge, while mindful spa experiences will get more creative and a flurry of technologies will boost the meditation experience using biofeedback, EEG/brain wave tracking and transcranial direct current stimulation. www.globalwellnesssummit.com/ 2019-global-wellness-trends

Wellness Innovators

Call on the Healing Concierge Global: While there are multiple booking platforms for healing programmes on the global market, Healing Hotels of the World (HHOW) has created what it calls a truly bespoke alternative. Its Healing Concierge offers expert advice that is finely tailored to each person’s unique preferences and is deeply rooted in the group’s vision to help people find ‘healing jewels’ that can help them completely unwind and reconnect to themselves. Helping guests to facilitate their self-healing process in a personal but impartial way, after their information has been submitted on the HHOW website, the team looks at holistic approaches to uncovering the roots of any issues the potential guest has, before proposing a set of hotel and wellness programme options. “The Healing Concierge is meant to be as close as possible to what guests truly need,” explains HHOW’s founder and CEO Anne Biging. “Over the years, we have been approached by so many people from all over the world who are seeking assistance for their personal healing situation or healing journey. We wish to help everyone as best as we can with the knowledge we possess about the extensive field of what healing is and how it can support people.” www.healinghotelsoftheworld.com



Wellness Global trends & developments

Souljourn Yoga unveils four retreats Global: Uniquely pairing yoga-based retreats with raising awareness and funds for girls’ education and empowerment, the Souljourn Yoga Foundation has revealed details of its four global retreats for 2019. Inspired by seva, the Sanskrit yogic principle of selfless service, Souljourn will host retreats in Morocco, Peru, China and Rwanda. The first retreat will support Education For All Morocco, an NGO that provides secondary education and boarding houses to Berber girls from the High Atlas Mountains. The 10-day Peru yoga retreat will enable participants to explore Peru from Cusco to Machu Picchu, including sweat-lodging, hiking and zip-lining, and will support girls in the Sacred Valley Project. Surrounded by the natural beauty of the Tibetan Plateau, the Chinese retreat will include morning vinyasa practices and a guided hike to Labrang Monastery. This edition will contribute to the operations of non-profit organisation Educating Girls of Rural China, which focuses on helping impoverished young women from rural regions of western China. The final 11-day retreat in Rwanda will enable attendees to experience a full cultural immersion, including a game drive in Akagera National Park, hiking in Volcanoes National Park and boating on Lake Kivu. Attendees will give back to local girls through Komera, whose aim is to build self-confident young women through education, community and sports.

‘Museum of the Moon’ image: Neil James


Natural History Museum to hold lunar-inspired yoga classes UK: London’s iconic Natural History Museum is to host a series of special fitness classes and wellness workshops this summer, all staged beneath a large-scale artwork of the moon. From May 17 to September 8, the spherical, six-metre, Museum of the Moon sculpture, by UK artist Luke Jerram, will be displayed at the museum to coincide with the 50th anniversary of the Apollo 11 moon landing. Led by a qualified instructor, the special series of yoga classes have been developed in collaboration with the London-based East of Eden studio, and will feature movements and poses that will connect to the moon hanging above. The sculpture features high-resolution NASA imagery of the lunar surface and will be accompanied by a surround-sound composition from award-winning composer Dan Jones. Classes will include Dynamic Vinyasa, Slow Flow, Hatha yoga, Yoga Nidra and Kundalini yoga. There will also be a Yin yoga and reiki drumming workshop, and a guided meditation session with gong bath. “I’m delighted to exhibit Museum of the Moon at the Natural History Museum” says Jerram. “It’s a very special opportunity to showcase the artwork in a location which celebrates both the science and the beauty of the natural world. Different cultures around the world have their own historical, scientific and religious relationships to the moon and I’m excited to see people’s response to the artwork.” www.nhm.ac.uk/moon



Wellness Kathy Van Ness, Golden Door, USA

A golden opportunity


ituated in the desert hills of San Marcos, California, the Asian-influenced Golden Door spa was opened in 1958 by spa pioneers Deborah Szekely and her husband Edmond. One of the first destination spas in North America, it was a sister property to Rancho La Puerta, which the Szekelys had opened in Mexico in 1940, and aimed to provide revitalisation and sanctuary. The following decades saw Golden Door become an exclusive bolthole for the rich and famous, including Zsa Zsa Gabor and Elizabeth Taylor, before the Szekelys sold the spa in 1998 to Patriot American Hospitality, which was subsequently bought by Blackstone in 2005. The property was then acquired for $25 million (£18.96 million, E22.06 million) in late 2012 by frequent visitor Joanne Conway, who appointed brand development specialist Kathy Van Ness (pictured above) as chief operating officer and general manager. With three decades of experience in luxury and fashion, Van Ness honed the spa’s operations with the aim of empowering every guest to ‘reposition themselves at the centre of their own lives’. Its revitalised wellness programming features a combination of fitness training with more than 30 miles of hiking and walking trails, refined nourishment and caring spa treatments. An extensive two-year renovation was also


Images: Rhiannon Taylor

We speak to Kathy Van Ness, COO and general manager of Californian destination spa Golden Door, named ‘World’s Number One Spa’ at the 2019 Condé Nast Traveller Spa Awards

completed on the property, which included modernising all the villa accommodation as well as the spa, exercise studios and dining room. We spoke to Kathy Van Ness about the iconic destination spa – recently named ‘World’s Number One Spa’ at the 2019 Condé Nast Traveller Spa Awards – as it enters its 60th year.

How do you address each guest’s needs? We are completely focused on their personal journey. Even before they arrive, we interview them on the phone and they fill out a lengthy questionnaire about what they are thinking, what they like and what they don’t like, so we can maximise their experience when they’re with us. And everything is included, so there’s absolutely no stress. All you have to do is book your stay.

What are your most popular treatments? Our Sacred Shaman Clearing and Journey is very popular. The shaman works with our guests to clear their thoughts, emotions and energy field for optimal physical, emotional and energetic wellbeing. Starting with a short conversation to track their direction of healing, she will facilitate a cleansing of imbalance from their past, present and future, to promote healing for their overall health and vitality. Their unique experience may include a journey for self-healing; ancestral healing; generational

healing; soul retrieval and/or destiny retrieval. These ancient techniques create more ease in everyday life and alignment with their highest goals including health, relationships and finances.

How do you care for your team’s wellbeing? Golden Door offers an annual wellness programme for all employees that includes daily fitness, mindfulness and nutrition classes. All our employees also have bonus programmes and we hold quarterly Employee Day celebration events. 

Why has Golden Door been so successful? As our guests evolve and grow, we change with them and this keeps us relevant and fresh. We also focus on the individual guest with our one-on-one programming. At Golden Door, everything is personalised for you. When you arrive, the chef meets with you to talk about your goals for the week, and what kind of food you like. We are not into deprivation – instead, we are all about eating healthy food to sustain your body and wellbeing going forward. Your private trainer designs a fitness programme just for you; you decide together your objectives and how to reach them. One nice touch is that everyone receives a personalised schedule in the evening for the next day, handwritten on a fan, just for them. www.goldendoor.com


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Design focus

Island’s volcanic landscape is a timeless inspiration for Barcelo spa MKV Design reflects the drama of Tenerife’s natural environment in the interiors of Wellness Corales Spa at Royal Hideaway Corales Resort SPAIN: The new 1,000sqm Wellness Corales Spa at Royal Hideaway Corales Resort in Tenerife, was created by Maria Vafiadis, founder and managing director of MKV Design, to echo the property’s location in the island’s volcanic landscape. The overall design of the Barcelo-owned property was overseen by Tenerife architect Leonardo Omar, whose purist approach influenced Vafiadis in her use of volcanic stone, glass and rich North African timbers in the spa. “The design is contemporary but strongly rooted in the timeless features of Tenerife – from its volcanic stone to the play of sunlight and shadow,” Vafiadis explains. Located beneath the hotel, the spa is accessible via a lift or a dramatic outdoor glass-and-steel staircase. The spa journey begins as guests descend


before an imposing wall of timber and stone, which seems to push skyward and is intended to draw guests ‘into another world’. “By treating the walls in the local black volcanic stone, we created the impression of a ravine surrounded by mountains with an interesting play of light, as if it was filtering through mountain gaps,” explains Vafiadis. Incorporating stone, sunlight, water and corals into the interiors, the long and narrow spa building snakes between two adjacent courtyards, with a glazed wall flowing throughout. In keeping with the organic exteriors, the spa’s seven treatment rooms are pebble-clad and unadorned, while further spa facilities include a Turkish bath and a contemporary 41sqm pool complete with a hydrotherapy circuit of waterfalls

and swan-neck jets. There is also a fitness centre equipped by Technogym, as well as additional outdoor cabins that can be used for spa treatments. “While the design is monochromatic, the overall feel of the spa is both warm and inviting,” states Vafiadis. “The guest journey is intended to be a discovery of something totally unexpected but the spa still feels natural and welcoming, becoming a haven of peace for the body and soul.”

www.mkvdesign.com | www.barcelo.com STYLE FACTS

Architect: Leonardo Omar Interior/spa design: MKV Design Owner: Barcelo Spa size: 1,000sqm Treatment rooms: Seven Heat experiences, hydrotherapy circuit and pool: Freixanet Fitness centre: Technogym Treatment couches: Nilo Product Partners: Carita, Decléor, Kama Ayurveda


Style Design, form & function

Gharieni q

MLR Select Vintage Created with a deliberately retro aesthetic, the MLR Select Vintage bed offers extensive storage space for towels and equipment and would be a stylish centrepiece to a spa’s treatment room. With a metal base frame and two strong lifting columns, the treatment bed’s height, inclination, back and foot area are all electrically adjustable while its armrests can be swivelled and lowered. Available in three widths, the couch is also equipped with a Trendelenburg function as well as an optional Smart-Thermo programmable heating system. Available in a Pro version with a foldable foot-section to facilitate podological treatments, both the treatment bed and matching trolley will be available from June 2019.


GlammFire p

Form 

Onyx British fitness company Form has unveiled a range of fully biodegradable yoga mats. Committed to developing sustainable fitness products, Form’s mats are free from silicone, toxic glue and phthalates, while their production and delivery follows a carefully monitored carbon-negative assessment. Two new designs in Form’s high-performance Pro range – Aerial and Marble – are available in both circular and rectangular mat shapes, and £10 (d12) from every Marble mat sale will be donated to The Ocean Cleanup initiative. The circular mats are particularly useful for pregnant women or those trying yoga with children or a partner, as their shape prevents the need to turn the mat during class. The rectangular Onyx mat also features the unique ‘Form Grid’, which has been designed to improve alignment and consistency during workouts. Elsewhere within Form’s product portfolio, a new, recyclable Travel Mat has also been launched. Ideal for laying over studio mats or for use alone while travelling, the mat includes a high-performance layer that increases in grip as moisture from the body comes into contact with it.

Thales, Pythagoras and Eudoxus Leading Portuguese manufacturer GlammFire has produced what are billed as the world’s first suspended fireplaces. Ideal as the focal point of a spa’s relaxation area, the Thales fireplace (above) was inspired by the drawing of a circle and is made from black lacquered steel and high-temperature-resistant glass. Equipped with a bioethanol automatic burner, both components of the piece can be rotated, adding to the fireplace’s versatility. Two other suspended fireplaces are available – the double-sided Eudoxus, and Pythagoras, which has an emphasis on straight lines expressed in its long edges and defined vertices. The company also offers bespoke design options, as well as a comprehensive range of other products, including firepits and various fireplaces for interior or exterior use.





NILO SPA DESIGN The excellence of wellness MADE IN ITALY Nilo is a world leading company for design, manufacturing and commercializing furniture and equipments for spas and salons dedicated to body care, wellness and beauty. The highest level of comfort and performance is combined with the new sensory level. An archetype in the world of Beauty Design.

Nilo s.r.l. - Via Armani, 1A - 42019 Scandiano (RE) Italia tel. +39.0522 7631 - fax +39.0522 766676 - info@nilo-beauty.com - www.nilo-beauty.com

Style Design, form & function

ISO Benessereq

ACUA The multi-functional ACUA steam bath massage bed from ISO Benessere incorporates a steam bath and a shower, as well as an electronically adjustable backrest, and is divided into four parts to ensure the user doesn’t slip. Suitable for a wide range of uses, including steam baths, mud/clay treatments and algae wraps, the shower component, which can be used during the steam cycle, is accessed via a foldaway bracket and alternates jets of thermo-regulated hot and cold water. The steam produced by ACUA can be enriched with essential oils and is contained by a small canopy positioned above the bed. Chromotherapy colour cycles can also be added into treatments, with RGB lights situated in the canopy as well as on the base of the bed, the nozzle support and under the support surface. There is also the option of adding music therapy, which is controlled by an SD card with speakers positioned into the steam massage bed.


BC Softwear p

Bamboo Bathrobe New from leading textiles supplier BC Softwear is the luxuriously soft Bamboo Bathrobe. Created from a soft bamboo and cotton blend, the hypoallergenic bathrobe features a shawl collar and turn-back cuffs as well as a double belt loop to enable guests to adjust their waistbands to fit. Available in white and up to an XL in size, the new bathrobe is said to have improved anti-bacterial and anti-microbial performance due to its bamboo composition, and also boasts improved absorbency as well as being naturally anti-static and anti-fungal. The company has also unveiled a new soft pastel shade for its popular Supreme Bathrobe. Complementing BC Softwear’s towelling palette, the Silver Grey colour is intended to be fresh and cool but soft on the eye.


 Kettal

Lounge Pavilion The Lounge Pavilion from Kettal uses transparent material and light structures to integrate seamlessly into its surrounding architectural environment. Consisting of a slimline aluminium structure with a variety of different ceiling and side panel options, a range of different spotlight positions are available to complement either single or corner bench seating configurations. With a wide choice of 30 aluminium colour options as well as 34 terrain fabrics and four curtain fabrics, the pavilion also benefits from a further range of bespoke options that enable Kettal to tailor the pavilion’s space to a spa’s exact needs.





VINTAGE Trolley MLR Select VINTAGE Available in many wooden decors Height, inclination, back and leg section elec. adjustable Large storage space in basement Optional: Smart-Thermo heating system, memory function (up to 4 positions), etc.


Available in many wooden decors Three drawers High quality castors

Style Design, form & function


KAI collection A striking new range of lamps has been launched by multi-award-winning furniture and lighting designer Kenneth Cobonpue. Designed to diffuse a warm, nostalgic light and suitable for indoor use, the KAI collection comprises suspension and floor lamps with Buri – palm leaf spines – woven over a light steel frame in a linear pattern to create a strong contrast against a handmade paper diffuser. The collection includes small, medium and large surface-mounted hanging lamps and KAI O Floor lamps in two sizes that have a particularly strong aesthetic effect when paired together.


Lemi qp

Verona and Verona EVO The highly multi-functional Verona and Verona EVO treatment beds from Lemi combine elegant design with exceptional comfort. The dual usage Verona bed features a horseshoe headrest and full electrical adjustment of height, backrest, leg rest and Trendelenburg position, and can be used either as a chair or as a treatment bed. The Verona EVO has similar dual-usage capabilities but also features the HBS Stress Relief System, which ensures perfect ergonomics for the guest’s head, shoulders and back. Both beds are supplied with a fire-resistant mattress covering that is also anti-bacterial and anti-fungal, and the bed’s mattress can be supplied with memory foam on request.


Madison Collection p

Zuuja Designed with simplicity at its core, the Zuuja clothing collection is produced in Peru at a factory that owns its own farms and features 100% Global Organic Textile Standard-certified Pima cotton. Zuuja can be worn while doing yoga, during Thai massages or even while sleeping, so it is ideal for guests to wear throughout their spa experience. The collection comprises four styles – a harem trouser, a straight leg trouser (pictured), and long or short-sleeved T-shirts. The collection can be retailed, gifted as a take-home item for premium clients or used as an amenity for guests to wear while they’re in the spa. Zuuja is available in three colours – eco white, mint and dusk – and is also available to order in customised colours.


Every issue of European Spa showcases the best in spa equipment design, textiles and furnishings. Contact Sarah Todd on +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com



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Constantly competitive pricing promising value consistency‌ essential for long term business budgeting. Passionate about creating uncompromising quality whilst protecting the environment: + Pioneering the concept of reducing laundering costs by up to 40% and saving energy with easy wash, quick drying material ranges + Only using AzoFree dyes (not containing carcinogens) during manufacturing + Constantly innovating and expanding a range of disposable towels, robes and treatment accessories that exceed the industry standard thickness, with a super soft feel whilst retaining 100% biodegradable, recyclable characteristics.

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Style Focus Barr + Wray

Image: Carden Spa at Carden Park, Cheshire, UK

Style focus

Excellence in wellbeing design

To celebrate the company’s 60th year, we ask Barr + Wray’s spa sales manager, Cheryl Hanna, how the company continues to provide innovative solutions for its global portfolio of leading spas Having completed more than 300 spa installations around the world, Barr + Wray’s range of water engineering and spa design solutions have gained a global reputation for excellence. Offering a turnkey package of services, the brand is mainly Cheryl Hanna focused on the luxury and resort spa markets, with recent standout projects including contributions to Four Seasons Hotel at Ten Trinity Square in London, UK and The Address Downtown in Dubai, UAE. We spoke to spa sales manager Cheryl Hanna about Barr + Wray’s expertise, emerging trends in spa and wellness, and its ambitions for future business collaborations.

What makes Barr + Wray unique? We offer collaborative spa interior design and engineering consultancy that is truly one of a kind. With offices in the UK, Hong Kong and Dubai, we are able to provide a global perspective as well as a thorough wealth of spa industry knowledge. We also have the ability to supply a spa’s wet area facilities, including water filtration treatment, stainless steel hydrotherapy massage, thermal cabins and features such as heated loungers and ice fountains.


Where does your company’s core expertise lie? In short, we excel in four main areas: engineering consultancy; spa interior design; supply and installation; and aftersales. Our recent projects have included supplying the unique semi-circular sauna, hammam, bespoke steam shower and steamroom at London’s Four Seasons Hotel at Ten Trinity Square. Elsewhere, we recently completed the fit-out of the lavish thermal spa and hydro facilities for the iconic The Address Downtown, which is situated in the centre of downtown Dubai, near the Burj Khalifa and The Dubai Mall. At Lillie Square in London, we worked alongside McCue Crafted Fit to design, supply, install and commission the wet spa equipment for the stunning new Clubhouse. We provided the filtration systems for both the lap and hydrotherapy pools as well as a variety of stainless steel attractions within the hydrotherapy pool area.

Also, I think demand for al fresco spas will increase in 2019. While outdoor gardens have been popular for a while, I think we’ll see a rise in spa gardens either being created or enhanced. Existing properties that struggle to offer new facilities indoors now have the ability to create a spa garden within their grounds and really bring the inside out, creating pod-like structures that offer different thermal facilities.

What are some of your current spa projects? We are very proud to have completed the spa interior and engineering designs for Carden Park Spa in Cheshire (pictured) – a new build that will open in summer 2019. Embracing the beautiful Cheshire countryside, this project will become one of the UK’s top spa destinations. Its indoor and outdoor spa experience comes complete with a Champagne mani/pedi and lash room, 14 treatment rooms and a sensational spa garden. We’re also involved in the supply and installation of the spa facilities there.

What significant trends are currently emerging within wet spa design?

What is next for Barr + Wray?

We’ve just completed the engineering design of the JHL Solitaire Hotel Kids Spa in Jakarta. This is a unique offering for children and the water and thermal facilities are designed to cater for the younger spa-goer. I predict that spas for children will be a growing trend this year.


We’re excited to be working on some interesting new spa projects for 2019-20. Our aim is to continue to deliver unforgettable guest experiences and facilities, providing first-class quality in everything we deliver.







Interior Design I Engineering Design I Pool + Thermal Installation I Maintenance

Middle East + Asia Barr + Wray Dubai T: + 971 4320 6440 E: sales@barrandwray.com

UK + Europe Barr + Wray T: + 44 141 882 9991 E: sales@barrandwray.com


Asia PaciďŹ c Barr + Wray Hong Kong T: + 852 2214 9990 E: sales@barrandwray.com

Between the covers

We connect you with the best brands serving the spa and wellness sector. This issue of European Spa features the latest expertise, news and developments from: [comfort zone] 28, 31, 58 Alpienne 24 Aromatherapy Associates 24 AS Apothecary 84 ASPA International 30 BALANCE HOLIDAYS 88 Bamford 84 Barr + Wray 102, 103 BC Softwear 84, 85, 98 Bio Sculpture 76 Biologique Recherche 23, 41, 42, 59 Book4Time 43 Brian Clarke 80 c/o Gerd 23 Carita 95 Carol Joy 23 Caudalie 04, 59 Circle Haus 88 Clarins 60 CND 10, 62, 70, 71 Codage 60 Commercial Spa Strategies 30 Continuum Pedicure Spas 26 Coty UK 72 Cyroskin 23 Dalesauna 83 Davines 28 Decléor 95 Dermalogica 17, 64 DNAFit 88 Dr Burgener 38 Dr Spiller 24 East of Eden 91 Elemis 06, 67, OBC Ellisons 27 Éminence 62 Escape Fitness 23 ESPA 22, 23, 59

Felce & Guy Architects 22 Fit & Wellness Concept 26 Fitness on Demand 23 Fitnessmikekft 30 Foreo 42 Form 96 Forum HOTel&SPA 28, 30 Frank Gehry 23 Frei 26 Freixanet 95 Garten Arte 22 Gentleman’s Tonic 23 Georganics 22 Germaine de Capuccini 08, 57 Gerrard International 34, 62, 64, 73 Gharieni 23, 24, 34, 42, 96, 99 GlammFire 96 Global Wellness Summit 20, 55 Habit 90 Harpar Grace 60 Healing Summit 28, 86 Henning Larsen Architects 23 ila Spa 38 ilapothecary 42 Image Skincare 63 Ingenhoven Architects 26 ishga 60 ISO Benessere 98 Jessica 22, 64, 74, 75 Kama Ayurveda 95 KENNETHCOBONPUE 100 Kettal 98 KLAFS 23, 32, 42 Kure Bazaar 84 La Ric 42 Lans Derma 26 Lemi 80, 81, 84, 100 Leonardo Omar 95

Life Fitness 24 Light Elegance 58 Liv Gussing Burgess 80 Living Earth Crafts 93 Lola’s Apothecary 84 Made for Life 105 Madison Collection 100 Majestic 101 Margaret Dabbs 77 MAVEX 76 Max & Me 23 MBR 26 McCue Crafted Fit 102 Mii 19, 22, 62 MKV Design 95 Moroccan Natural 23 Murad 62 Natura Bissé 02, 59 Natural Spa Factory 22 Nilo 95, 97 Nimue 56 Nutrigenomix 90 Oakworks 107 OPI 60, 72,73 Origin Fitness 22 Oshadhi 84 Oway 84 P49 Deesign 42 Pai Skincare 84 Pareto Cosmedics 75 Paul Mitchell 22 Pevonia 13, 62 Pink’s Boutique 77, 84 Premier Software 47 Proverb 84 Pure Massage 30 QMS Medicosmetics 24 RAAW 23

Raison d’Etre

23, 24, 55





Repêchage 62 Resources for Leisure Assets


Rudolf Bachhuber


Satori Living


Sea Òr


Silver Linings Retreats


Sir Frank Lowe


Skin Regimen

23, 62

Spa Life International


Spa Vision


Spa4 23 Spabreaks.com 22 Sparcstudio

22, 65


28, 34, 35

Susie Atkinson


Sweet Squared

58, 62, 70


22, 23, 42, 44, 84, 95

Temple Spa Thalgo

23 14, 28, 58,

The Marshall Plan


The Massage Company


The Organic Pharmacy

25, 64

The Wellness Collective

28, 29

Therapi 84 Totally UK


TyloHelo 22 Vinoble 24 Voya

23, 61, 64

WaterRower 22 Wellness for Cancer


WoodWay 22

To discuss any bespoke advertising requirements, please contact the sales team at European Spa, T: +44 (0) 115 950 4748.



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“The knowledge I will come away with has made me have a warm feeling about being able to care for every one of our clients that walk through the door.” Therapist, Woburn

In conversation with

DOROTHY PURDEW, OBE We celebrate a lifetime of devotion to the spa industry with Dorothy Purdew, OBE, co-owner of Champneys Health Resorts

“I recently celebrated turning 87 and I don’t know where the years have gone. I feel like I am still 28.” Four resorts, two hotels, six high street city spas, a Health and Beauty College, a range of internationally recognised products and our growing marine division all certainly keep me busy! We have worked extremely hard to get to where we are. My son, Stephen, and I are determined to provide the ultimate spa experience. Stephen is incredibly observant and constantly driving the business forward, together with our managing director Alan Whiteley.

“Our success is built on our people, and guest feedback is also extremely important to us.” We are still very much a family business and we always try our best to look after everyone at Champneys – you should feel valued in your workplace. We never talk down to our guests or try to impress them with jargon; we aim to make a powerful personal connection. I read every review that comes in – every single one – as it is vital to pick up on real issues fast. I have always questioned things and my team are quite used to being consulted to put things right.

“I started my business at 37...then I bought a health farm and I absolutely loved it.”

“Wellness is now a huge growth area but it’s challenging to get it right.”

Every time you progress or improve something it’s a great feeling. Henlow Grange has just been refurbished and its absolutely beautiful. I remember, as if it was yesterday, when I first went in there with a team of young women and we all worked in pairs to clean every inch of it. We would take a room and not come out until it was spotless. Then we would call everyone else in to inspect the work before celebrating with lunch together. I learnt very early how important it was to create this spirit of pride and involvement.

As an industry we need to ensure we know what we are delivering and avoid the ‘worried well’ label. Champneys’ two-day breaks based on relaxation and pampering are still our biggest selling stays but I would like to see this demand change and people take more time for themselves and invest in their health. We are working on so many new wellness programmes and that takes time, investment and real wellness expertise.

“Receiving an OBE from Her Majesty The Queen was one of my proudest moments.” Ten years ago, I was honoured for my role in developing the spa industry and our charity work. I do think we have influenced spa industry growth, but I didn’t go around telling people what to do. Many hoteliers looked to us for inspiration and then invested in their own spa services, transforming their businesses. Over the years we have raised millions with our charitable foundation. It’s something we all really enjoy, whether it’s big events, our annual Charity Bike Ride or supporting causes such as Stand up for Cancer.


The Champneys name has been synonymous with health and wellbeing since opening its doors in 1925. Together with her son Stephen, Dorothy Purdew, OBE has forged a brand philosophy that intertwines health, beauty and wellbeing, and its pioneering concepts have inspired generations.

“Hospitality is a gift. I love the spa business. I feel so lucky – what could be better?” What would I tell a young person starting out today? Go and join a great hotel, do whatever they ask you to do, take every training course they offer, and enjoy it. I love the words of Deborah Moggach, writer of The Best Exotic Marigold Hotel who said: “Everything will be alright in the end so if it is not alright – it is not the end.” I think this is a brilliant lesson for life. www.champneys.co.uk

Dorothy Purdew, OBE, was speaking to Sarah Camilleri


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Contact ELEMIS to discover more about our new business partnership opportunities. Tel: +44 (0)207 907 2724 | Email: newbusiness@elemis.com | WWW.ELEMIS.COM


Profile for European Spa magazine

European Spa magazine Issue 69  

THE NO.1 BUSINESS MAGAZINE FOR SPA & WELLNESS PROFESSIONALS: European Spa is a beautifully designed, intelligent business magazine for the g...

European Spa magazine Issue 69  

THE NO.1 BUSINESS MAGAZINE FOR SPA & WELLNESS PROFESSIONALS: European Spa is a beautifully designed, intelligent business magazine for the g...