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Issue 53 | August/September 2016 | www.europeanspamagazine.com

AUTHENTIC WELLNESS Global Wellness Summit reveals industry predictions


Inside two of Thanos Hotels’ sumptuous Cypriot spa resorts


High-performance uniforms and textiles in our Expert Guide


Celebrating a first year of success for Spa at Ramside, UK

“The continual support and training

is invaluable to help us grow our business.

J’adore Decléor!


Open to discover the 8 secrets of a successful partnership...

40 years of aromatherapy secrets revealed


“You cannot help but to naturally fall in love with Decléor as a spa brand, from the products to the treatments and the people behind the scenes that hold the passion and are the driving force.” DANIELLE ALEN, SPA DIRECTOR, LIFEHOUSE SPA & HOTEL

“Decléor is a truly restorative brand that delivers holistic products for every emotion, need & concern. Coupled with their excellent training standards, Decléor is a firm favourite with both our therapy team and guests!” ZOE CROWLEY, AQUA SANA MANAGER, CENTER PARCS

“Decléor’s holistic approach to treatments offer our guests something different compared to the other ranges we stock. The use of Aromessence matches our brand ethos of looking after an individual’s total wellbeing.” NICOLA SAPSED, SPA DEVELOPMENT MANAGER, CHAMPNEYS

“We use Decléor due to their fantastic reputation for high quality products and treatments. The exquisite treatments are hugely popular with our customers & the beautiful products allow them to continue the experience at home.” NICOLE DARLOW, TREATMENT MANAGER, NIRVANA SPA

“My Love & Loyalty with Decléor has grown more & more over the years especially after visiting the labs in Paris, seeing the in-depth research, quality of ingredients and attention to detail that go in every product. I owe my success to my passion for the products & my belief in Decléor concept.” FEMI LATIF, OWNER OF FEMI HEALTH & BEAUTY

We have been working with Decléor for over 30 years. This sophisticated brand enables us to deliver the best to everyone that we touch. Decléor is a “MUST HAVE” for any Salon/Spa” ROSE SPENCER, BEAUTY SHOP MANAGER, RAGDALE HALL

“I have worked with Decléor for over 20 years. I love the support I get to help me build my business. My clients love the natural ingredients, the treatments & the fact there is always something new to look forward to.” ALISON LAWS, OWNER OF JESMOND BEAUTY CLINIC

“The brand keeps on trend, continually moving forward but still keeps true to the philosophy it created 40 years ago. The continual support and training is invaluable to help us grow our business. J’adore Decléor!” KAREN ASHWORTH, SPA MANAGER, THE WOODLAND SPA

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Welcome ISS U E 53 | AU G U S T/ S E P T E M BER 2016

United in wellness


hey say ‘a week is a long time in politics’, but as the repercussions of ‘Brexit’ continue to unfold, seven days can feel more like an eternity. As we go to press, the way forward is still uncertain. Only time will tell how the current political and economic situation will play out, but I believe it’s time to welcome in a more positive and inclusive rhetoric. As a forward-looking industry, we have always celebrated cultural diversity, as well as a myriad of vibrant healing traditions and modern modalities. Our intention to deliver exceptional spa, wellness and beauty services lies way beyond borders and politics. With that in mind, this issue’s cover feature celebrates Europe’s notable contribution to world wellness, welcoming respected experts from the Global Wellness Summit, to reveal their predictions for future growth (p75). Getting together to share intelligence and push forward new developments is always positive and we report back from two key annual industry events that this magazine supports: the ninth Forum HOTel&SPA in Paris (p48), and the tenth edition of SPATEC Europe, which saw delegates on the sun-kissed Algrave benefit from some oxytocin-fuelled close collaboration (p32). Looking into established success stories, we check into the UK’s Spa at Ramside to see how a £7 million investment has transformed the business (p66), and head to the beautiful island of Cyprus to visit Thanos Hotels’ iconic Anassa and her sassy sister Almyra, where superstar facialist Anastasia Achilleos is helping to redefine treatment delivery (p40). Planning ahead, our sumptuous Expert Guide to Textiles brings together the very best high-performance robes, towels, uniforms and dedicated extended-life laundry systems (p97). Regardless of the political situation, European Spa will continue to deliver expert coverage that aims to help drive the spa and wellness sector forward. Sharing vital, expert intelligence with our international readership defines everything we do, so we hope you enjoy this issue and have a great summer. Sarah Camilleri Publisher & founding editor

The Team Publisher & founding editor Sarah Camilleri +44 (0) 115 950 4748 sarah.camilleri@spapublishing.com

Contributing editor Hellena Barnes +44 (0) 115 950 4748 hellena.barnes@spapublishing.com

Subscriptions manager Angela Sharpe +44 (0) 1353 772173 subscribe@spapublishing.com

Art director Richard Page +44 (0) 7917 646495 richard@spapublishing.com

Contributing editor Mark Smith +44 (0) 7956 658261 mark.smith@spapublishing.com

Accounts manager Julie Jones +44 (0) 115 950 4748 accounts@spapublishing.com

Production editor David Fagan +44 (0) 115 950 4748 david.fagan@spapublishing.com

Contributing editor Sarah Todd +44 (0) 115 950 4748 sarah.todd@spapublishing.com

Online & social media www.europeanspamagazine.com @eurospamag

Office address: European Spa magazine, Spa Publishing Ltd, Halifax House, Halifax Place, Nottingham, NG1 1QN, UK.


The No.1 business magazine for spa and wellness professionals. Published six times a year by Spa Publishing Ltd, European Spa is an independent, intelligent business title specifically for spa decision makers shaping the wellness market throughout the UK, Europe and beyond. European Spa is printed by Buxton Press on paper sourced from FSC-certified forests. Spa Publishing Ltd is registered in England. Company No. 6293825



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Contents ISS U E 53 | AU G U S T/ S E P T E M BER 2016


The latest deals, developments and appointments, including the roll-out of Aman Wellness and Center Parcs’ Aqua Sana Forest Spa concept


Spa investors and suppliers gathered in the Algarve for the tenth anniversary of the successful business networking event


A range of expert speakers urged delegates to ‘look to the future’ at the dynamic conference in the heart of Paris


We outline the latest spa, wellness and beauty trends ahead of October’s Global Wellness Summit in Austria


The managing director of Lefay Resort & SPA Lago di Garda on the importance of ecological and social sustainability

40 50





Adult-only pampering sits alongside family-friendly activities at these two sublime Thanos Hotels wellness resorts on the island of Aphrodite


A year on from its opening, Ramside Hall’s £7m investment has exceeded the expectations of both its management and its varied clientele


A reputation for Michelin-starred slimming cuisine is coupled with a quintessentially French spa, as part of the family-run Chaîne Thermale Du Soleil



Where beauty takes shape. AUGMENTED




ISS U E 53 | AU G U S T/ S E P T E M BER 2016




The best new product and treatment launches, including Aromatherapy Associates’ new show of Inner Strength and Decléor’s Christmas collection

62 LOUISE RIBY, ELEMENTAL HERBOLOGY The skincare brand’s managing director talks about its new ‘five elements’ approach to client consultation

Wellness 83 WELLNESS

We highlight emerging new wellbeing trends including ESPA’s embrace of mindfulness at Corinthia London and VOYA’s Wellness for Cancer accreditation



Design 115 STYLE

Sparcstudio’s spa-led design of Third Space Tower Bridge, UK leads our round-up of the best in spa design, form and function, with a refreshing hydrotherapy launch from Porcelanosa and hi-tech charging surfaces from Corian also featured


Luxury robes, towels and treatment room finishes are primary touchpoints for spa guests, while high-performance uniforms are vital to staff comfort. We ask Noel Asmar Uniforms, BC Softwear, Fashionizer Spa, Florence Roby, Majestic Towels, Diamond Designs, Sparenity and Inline London what they can offer spa operators

Renew your subscription today... Published six times a year and packed with quality coverage to inform and inspire, European Spa will keep you up to speed with the latest industry developments and news. To subscribe visit: www.europeanspamagazine.com/subscribe


Annual subscription rates (six issues): UK: £55 EU:g75 Rest of the world (and non-EU): $110 On the cover: Austria’s Posthotel Achenkirch is a member of Healing Hotels of the World and this elevated, peaceful image exemplifies the ongoing search for new spa and wellness approaches detailed on p75.

European Spa magazine is published by Spa Publishing Ltd. The Publisher has taken all reasonable measures to ensure the information detailed in European Spa magazine is correct at the time of going to print, and while every care is taken to avoid inaccuracies the Publisher does not accept responsibility for any errors or omissions from any information within this edition. Views expressed in European Spa are not necessarily those of Spa Publishing Ltd. All rights reserved, reproduction in whole or part without the Publisher’s permission is strictly prohibited. © Spa Publishing Ltd



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Innovative Aman Wellness concept set for global roll-out New programmes feature individual immersions and group retreats to give guests ‘the confidence to embrace a holistic lifestyle’ GLOBAL: Luxury destination

retreat owner and operator Aman is to introduce the new Aman Wellness concept across its global collection of 30 hotels and resorts throughout 2016. The initiative centres on the dual introduction of Individual Wellness Greg Payne Immersions and a series of date-led Group Retreat Experiences, delivered by a range of health specialists and intended to help guests to restore a natural equilibrium. Led in development by Aman’s chairman Vladislav Doronin and global spa director Greg Payne, Aman Wellness draws on ancient healing modalities to take guests through ‘an invigorating process of renewal, designed to ground, purify and deeply nourish’. The Individual Wellness Immersions will be based on a highly personalised and sensitively curated routine for each guest that includes daily


spa treatments, a considered diet or cleanse, suggested exercise and expert advice. “Aman Wellness is about change and seeks to empower guests with the confidence needed to adopt an all-encompassing holistic lifestyle,” said Doronin. The first Individual Wellness Immersions will launch at Amanpuri in Phuket and Amanbagh in Rajasthan from August, complemented by an ongoing calendar of Group Retreat Experiences throughout the rest of the year. In Europe, Amanzoe in Greece (pictured) will host a series of Group Retreat Experiences beginning in September 2016 with a five-night Meta Kinesis Retreat led by wellness experts James D’Silva and Eyal Chehanowski. “Aman Wellness is designed to take a holistic approach, combining therapeutic treatments with greater self awareness,” said Payne. “It’s the connection between mind and body that helps to achieve a deeper level of transformation, inspired and enhanced by the natural settings of our resorts.” www.aman.com/wellness

“Aman Wellness is designed to take a holistic approach, combining therapeutic treatments with greater self awareness.” Greg Payne, global spa director, Aman


Business News

Elemis signs spa partnerships UK: Elemis has expanded its global network of spas and salons with the

addition of six new European partnerships. In the UK, the brand has entered the Bali Health Lounge in Manchester as well as Barnsley House Spa (pictured below), which is set within the beautiful landscaped gardens of the country house hotel in Gloucestershire. The third new partnership is with Ardencote Spa, located in the heart of the Warwickshire countryside and the final collaboration is with Amida Spa’s at David Lloyd. This will see the brand’s four spa locations in Beckenham, Chelsea, Farnham and Hampton beginning their Elemis partnerships from July 2016. Further afield, the Nikki Spa at Nikki Beach Resort in Porto Heli, Greece and the Gibraltar Sunborn Infinity Spa both began to include their Elemis offering in June 2016. www.elemis.com

Center Parcs unveils new spa concept UK: Center Parcs, which operates five Aqua Sana spas in the

UK, has unveiled a new, £3m Forest Spa concept, which will be launched at its Sherwood Forest village in Nottinghamshire. Due to be completed by early 2017, the new spa concept is said to mark ‘a significant move forward’ for the Aqua Sana brand, which was launched 14 years ago. The project aims to ‘bring the essence of nature’ into both the thermal and cooling experiences and feature more than ten experience rooms as well as relaxation areas and a treetop sauna. Chief executive officer Martin Dalby said: “We’re continually Martin Dalby investing in our business to ensure we offer the best quality and continue to innovate with new ideas. The Aqua Sana experience is an amazing one but we want to bring something fresh and exciting. This Forest Spa concept really celebrates what is so special about us, the natural surroundings and the forest itself.” Center Parcs is currently awaiting planning permission to develop a fifth village in Ireland. The planned €233m development will include a significant new Aqua Sana spa as part of the offering. www.aquasana.co.uk

Mandara Spa celebrates its 20th anniversary GLOBAL: The Mandara Spa brand is

marking a milestone of 20 years since its creation in Indonesia. Over the past two decades, the division of spa provider Steiner Leisure has globalised its footprint across four continents, 22 cities and two cruise ships as well as creating the signature Mandara Spa product brand. Providing a unique spa experience Jeff Matthews that combines its Balinese heritage with local cultures, Mandara Spa originated in Bali in 1996 and now has offices in Malaysia and Florida, US. “Celebrations are a wellspring of life and a benchmark of longevity,” said Jeff Matthews, president and chief operating officer of Mandara Spa Asia. “Going into its third decade, the Mandara Spa brand is youthful, accomplished and has staying power – 20 has never looked better on any spa brand.” www.mandaraspa.com



Business News

Luxurious opening at Hotel Royal Savoy Lausanne

News in brief Park Hyatt Mallorca opens SPAIN: Hyatt Hotels Corporation has unveiled the Park Hyatt Mallorca, its first Hyatt-branded hotel on the Spanish island, overlooking the picturesque Canyamel valley. The property features a comprehensive wellness centre and spa with seven treatment rooms as well as an outdoor plunge pool and a fitness centre. www.hyatt.com

GWI unveils 16 initiatives UK: The Global Wellness Institute (GWI) has established 16 initiatives dedicated to creating a healthier, more ‘well’ world. Each project is chaired by a leader who will gather a dedicated taskforce of experts within that particular sector. The initiatives span a wide range of ideas – from Wellness for Cancer to the Future of Wellness at Work. The GWI is a non-profit organisation created to empower wellness worldwide through education of public and private sectors. www.globalwellnessinstitute.org

SWITZERLAND: Following an extensive five-year renovation and

expansion, the transformation of the iconic Royal Savoy Lausanne has been completed with the opening of Le Spa du Royal. Part of a total 100 million Swiss Franc investment in the hotel and its facilities, the 1,500sqm spa was designed by MKV Design and opened in June 2016. Features include eight treatment rooms; two relaxation rooms; a women-only spa area; an indoor and outdoor swimming pool, a hammam and a fitness centre. With a wide ranging spa menu including alternative therapies such as energy, bodywork and structural therapy, product houses chosen for treatments include Aromatherapy Associates, Biologique Recherche and the Swiss brands La Vallée and Clinic Lémanic, who will offer non-invasive anti-ageing and rejuvenating treatments. First opened in 1906, the Royal Savoy Hotel in south-west Switzerland has been a prestigious symbol of Lausanne for many years and boasts 196 bedrooms and suites, spread between the historic and new contemporary buildings.

Sweet Squared reaches ten-year milestone UK: Award-winning spa distributor Sweet Squared will reach its tenth year in business in August 2016. “It’s amazing what has happened in the ten years since Sweet Squared was founded,” said co-founder Samantha Sweet. “The launch of CND Spa, CND Shellac, MoroccanTan and Waxperts, combined with our great sales team, has grown our presence within spas enormously over the past six years.” www.sweetsquared.com


Cary Arms’ £1.5m investment UK: Benefitting from a stunning coastal position, the new

glass-fronted spa at the Cary Arms inn on Devon’s Babbacombe Bay will open in August. Part of a £1.5 million expansion that also includes the creation of six luxury beach huts and two beach suites, the new Cary Spa offers a glass-fronted pool and sunbathing relaxation deck with panoramic vistas along the Jurassic coastline. Treatments will use Parisian spa and skincare brand Yon-Ka and will encompass full body Swedish massages as well as a special men’s facial. Other facilities include a sauna, steamroom and mini gym as well as experience showers. Guests at the Cary Arms will have full complimentary access to the spa, the opening of which will coincide with the unveiling of the new beach huts and suites that can each accommodate two guests at a time. A de Savary property, the Cary Arms has ten sea-facing en-suite bedrooms and suites as well as three luxury cottages, ranging from three to five bedrooms. www.caryarms.co.uk



Business News

Appointments Trayling takes on new Principal role UK: Leon Trayling is now group spa director for hotel operator the Principal Hayley Group. Trayling will continue to oversee operations at the group’s Spa at Blythswood Square while assisting with the development of new spas within the portfolio. www.ph-hotels.co.uk

Leon Trayling

Kearney is new MD at Babor UK

Lanserhof Lans redesign nears completion AUSTRIA: Renovation work at the renowned

Lanserhof Lans medical spa is nearing completion. The redesign is intended to enhance the resort’s current offering and includes the addition of a five-storey, 5,500sqm building. The new medical spa was designed by Christoph Ingenhoven, who was also responsible for the Lanserhof Tegernsee’s design, and is intended to offer guests a ‘luxurious setting in which to revitalise and regenerate’ when it re-opens. Work on the existing building has included a

restaurant as well as a bath house and infra-red sauna; an indoor and outdoor saltwater pool; a three-room cryotherapy chamber; extended dermatology treatment spaces and a bigger library. The renovations at Lanserhof Lans, located a short distance from Innsbruck, are expected to be completed by December this year. Throughout this refurbishment period, the spa has relocated its services to the Spa-Hotel-Schwarzer Adler, Kitzbühel. www.lanserhof.com

UK: Tracey Kearney has joined Babor UK & Ireland as the brand’s new managing director. She brings more than two decades of experience in the skincare industry to her new position, including senior management roles at Murad, Benefit and Clinique. www.babor.co.uk

Tracey Kearney

Shangri-La director post for Hewitt Hong Kong: Todd Hewitt has become corporate director of spa at Shangri-La Hotels & Resorts. From ShangriLa’s headquarters in Hong Kong, Hewitt will oversee the group’s CHI, The Spa and The Spa brands, and all health clubs in Shangri-La and Kerry properties worldwide. www.shangri-la.com

Todd Hewitt

Le Mas Candille partners with ESPA for new therapies France: The luxury hotel spa at Le Mas Candille,

situated near Cannes in the south of France, has partnered with leading brand ESPA. Alongside the spa’s other product partner, Shiseido, ESPA will be offered as a complementary range and provide a results-driven approach to wellbeing, based on its comprehensive range of products and rituals. Comprising five treatment rooms, each with its own private Japanese garden for post-treatment relaxation, Le Mas Candille Spa prides itself on enabling visitors to connect with their natural surroundings. Spa guests also have access to the hotel’s gardens that include a whirlpool, a hydrotherapy pool and a sheltered fitness centre with mountain views. The luxury Relais & Châteaux hotel is located in the village of Mougins, 20 minutes away from Cannes, and has more than four hectares of terraced gardens with panoramic views of Grasse. www.lemascandille.com



Business News

Susan Gerrard honoured at awards ceremony

Pestana Hotel Group launches signature spas PORTUGAL: Pousada Mosteiro do Crato and

Pousada Convento de Arraiolos, part of the Pestana Hotel Group, have unveiled two new signature spas. Integral to an ongoing E4m refurbishment led by the original architects of the Pousadas de Portugal hotel chain, Carrilho da Graça, both spas are intended to bring ‘a new design and exclusive experience’ to the Alentejo region properties. Designed by architect João Luís Carrilho da Graça, the spa within the original Mosteiro do Crato provides a a modern yet intimate environment and includes a Turkish Bath, whirlpool, sauna and treatment rooms.

Meanwhile, the Pousada Convento de Arraiolos, designed by João Paulo dos Santos, boasts an indoor pool with views overlooking the Alentejo horizon and the village castle. Built within the century-old convent, the spa also includes a sauna, gym and massage treatment room, using contemporary designs. Both spas will offer Magic Spa products as well as an extensive spa menu, inspired by ancient therapeutic techniques and modalities from around the world. Magic Spa is the Pestana Hotel Group’s own brand that was launched in 2013 to exclusively manage all the spa services at the group’s properties.

UK: Susan Gerrard was given a Lifetime Achievement Award at the Scratch Star Awards 2016 in recognition of her contribution to the beauty industry. Chairman of Gerrard International, Susan brought the Jessica brand to the UK 25 years ago and also created mineral makeup brand Mii, Kissed by Mii professional tanning and Brow by Mii. The Gerrard International portfolio has recently diversified into professional skincare and bodycare with the launch of BeautyLab London. www.gerrardinternational.com

BC Softwear leads the field at celebration


Lifehouse announces flagship OPI Nail Spa UK: Professional nail brand OPI

has launched its first Nail Spa at Lifehouse Spa and Hotel in Essex. The flagship offering features a retail area and a Prosecco & Nail Suite which offers guests the opportunity to enjoy a luxury manicure or pedicure while enjoying a glass of chilled Prosecco. OPI’s commercial director, Lisa Bennett, said: “I’m delighted that Lifehouse Spa is the first flagship OPI Nail Spa in the UK. This exciting new partnership brings together our philosophy for luxurious, sophisticated and therapeutic nail services within the beautiful environment of Lifehouse Spa for the ultimate pampering experience.” www.opiuk.com www.lifehouse.co.uk


UK: Celebrating 15 years of trading, BC Softwear, together with professional spa and salon supplier Ellisons, hosted a summer event at Royal Windsor Racecourse in Berkshire. The soirée saw 27 guests representing leading spas, hotels and consultancies place a few bets and appreciate live jazz from the renowned Ronnie Scott’s band. BC Softwear’s founder Barbara Cooke (pictured, left) said: “We enjoyed sharing our 15-year celebration. We are proud to now supply luxury towels, robes and slippers to over 2,000 hotels and spas throughout the UK and Europe.” www.bcsoftwear.co.uk


SPATEC 16 Middle East

SPATEC Middle East 2016 20-23 September 2016 The Ritz-Carlton Abu Dhabi, Grand Canal United Arab Emirates Spend quality time meeting and networking with some of the key decision makers in the spa, beauty and wellness industry in The Middle East at this year’s SPATEC Middle East, this September in Abu Dhabi.

Contact: Stephen Pace-Bonello Email: spacebonello@questex.com Phone: +356 9945 8305 www.spatecevents.com/middleeast

Business News

Hand Picked finishes £2.5m Guernsey refurbishment Diary dates ISPA Conference & Expo

September 13-15, 2016 The Venetian, Las Vegas, US The International SPA Association hosts global industry professionals for its annual event comprising presentations for business strategy with networking events and an expo featuring the latest spa product innovations. www.experienceispa.com


September 27-30, 2016 Swimming pool, sauna and spa designers, planners, architects and operators gather at this international trade fair and associated congress for pool and bath technology. www.messe-stuttgard.de/en/interbad

UK: Hand Picked Hotels has completed a £2.5m

refurbishment of the Health Club & Spa at St Pierre Park Hotel and Golf Resort in Guernsey. Launched in July, the new Health Club & Spa covers 895sqm and includes a new swimming pool, a marble steam room, and dual aspect volcanic sauna. Also offered are an outside sun terrace complete with hot tub, and a much larger gym space. The new spa concept has five treatment rooms, a relaxation room, a dedicated manicure and pedicure

area and a spa changing room. The male and female club changing rooms have also been redesigned to provide greater space and allow direct access to the pool area. Spa product houses include Elemis and Jessica nailpolish and GELeration. The largest hotel on Guernsey, St Pierre Park is part of the privately-owned Hand Picked Hotels collection of country house heritage properties located throughout the UK and Channel Islands. www.handpickedhotels.co.uk

Fusion’s £5m Baths plan UK: A planning application has been submitted

to Newcastle City Council for a £5m transformation of the Newcastle City Pool and Turkish Baths. The redevelopment of the historic site has been proposed by Fusion Lifestyle, a registered charity with significant experience in revitalising heritage sites. Working with Napper Architects, it intends to create a modern facility while retaining the distinctive neo-Georgian features of the 1920s building. The plans will incorporate a spa as well as a range of other facilities including exercise studios and a cafe/bistro. Chief executive of Fusion Lifestyle, Peter Kay, said: “Feedback on our vision for the future of Newcastle City Pool and Turkish Baths has been overwhelmingly positive and we’re proud to have created some innovative plans which will take this wonderful building into the future.” Pending approval, work is expected to begin later in 2016 with the facility re-opening in Spring 2018. www.citypool.co.uk

Share your appointments, announcements, launches and diary dates with our News editor Sarah Todd. Call +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com


Global Wellness Summit

October 17-19, 2016 KitzKongress, Kitzbühel, Austria This high-level, invitation only international event unites leaders, influencers and visionaries to positively impact and shape the future of the global wellness industry. Features an empowering agenda that includes interactive sessions and panel-led discussions. www.globalwellnesssummit.com

World Travel Market London

November 7-9, 2016 ExCeL, London, UK A leading global event for the travel industry attended by 50,000 senior industry professionals, government ministers and international delegates to network, negotiate and discover the latest industry opinion and trends. The event, now in its 36th year, generates more than £2.5 billion of travel industry contracts. www.wtmlondon.com

Spa Life UK

November 15-16, 2016 The International Centre, Telford, UK The UK spa industry’s foremost event in association with European Spa provides spa professionals with a combination of exposure to new product innovations, shared industry insights, extensive networking, one-to-one meeting forums, interactive seminars, and the Good Spa Guide Awards. www.spa-life.co.uk


The serious fun event!

Spa Life UK 2016 15th – 16th November The International Centre, Telford ■ ■ ■

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Business SPATEC Europe 1



A perfect ten

Celebrating a decade of excellence, SPATEC Europe 2016 saw spa industry leaders gather for three days of business at the Grande Real Santa Eulália Resort & Hotel Spa in the Algarve


an it really be ten years since the first ever SPATEC Europe took place? A lot has changed over that period of time and Questex-McLean Events’ creation has become a ‘must attend’ annual spa business forum, moving to a different European location every year. This June’s event proved no exception, as spa investors and suppliers enjoyed three successful days of back-to-back meetings, pitching and quality networking time to forge new collaborations A 161-strong delegation of buyers and suppliers, representing 16 different countries, arrived at the sun-kissed Grande Real Santa Eulália Resort & Hotel Spa in Portugal’s



Algarve to showcase their latest products and expertise and source for numerous new spa developments. Bringing balance to the intense daily meeting schedule, delegates enjoyed quality time at memorable evening events, meals and balmy outdoor networking breaks. This holistic approach to business was a much appreciated opportunity for everyone attending to meet and make vital new contacts.

Connections that count Day one commenced with a feelgood educational session by guest speaker Tracey Woodward, the new CEO of Aromatherapy Associates and The Refinery. Refreshingly frank,

Woodward shared her personal journey as well as a few key trends that she believes will shape future spa, beauty and retail concepts. Before taking up her current post, Woodward’s notable 30-year career included key roles for Estée Lauder, Donna Karan, Aveda, Urban Retreat at Harrods, and more recently as a brand advisor for Marks & Spencer. Woodward reminded delegates that while “wellness is everywhere” these days, stress is “the disease of the 21st century”, noting that technological advances designed to encourage social engagement are, paradoxically, leading to people “becoming increasingly lonely and isolated in society”.


Business SPATEC Europe 4


1. Aromatherapy Associates’ Tracey Woodward presents the latest trends 2. The [comfort zone] team present an integrated approach to beauty and wellness 3. Two fast-paced business days saw 1,082 delegate meetings take place 4. Clara Tena Rosés presents blinc’s fast beauty innovations 5. Treatwell’s Madeleine Raynel meets Bannatyne’s Karen Wilkinson and Justin Musgrove 6. Resort Suite’s James Drozdiak and Kohler Waters Spa’s Lorna Macleod 7. Clarins Mandy Chamberlain and Nicola Costigan present product launches and the Spa By Clarins concept 8. HL Concepts’ Don Camilleri and ASPA International’s Martin Goldmann




She then moved on to highlight the growing demand for massage and personalised spa and beauty services. “Massage is the oldest healing modality and we have a duty to increase its availability as it is such a powerful tool,” she urged. “Spa will become more and more essential to healthful living.” Turning to team building and professional development, Woodward highlighted the value of adopting a more “emotionally intelligent approach” to management. Concluding with a challenge, she asked delegates to hug their neighbour for at least 20 seconds, before asking if people subsequently felt different and more connected. This exercise affirmed the power of oxytocin, a ‘bonding’ hormone and powerful neurotransmitter, that is released when you feel secure in another’s presence. “Love and connection is the answer,” she told the visually uplifted delegation.

Global Wellness Day This year, SPATEC was a proud supporter of Global Wellness Day (GWD), which took place on June 11, and present were GWD


ambassadors Liz Holmes for the UK,and Sammy Gharieni, representing Germany. They spoke to spas about joining together to devote one day every year to help promote a collective wellness message to the world. Holmes, who is director of newly launched UK consultancy Commercial Spa Strategies, told delegates: “Global Wellness Day really shines a spotlight on what we do as an industry. Wellness is not complicated: it’s fun, simple and about making a positive change to everyday life”. Impressively, this year GWD saw more than 3,000 hotels and spas from 100 countries celebrate wellness in a number of creative ways through exercise, diet advice, beauty care, yoga, reiki, wellness workshops and other activities. For more information about Global Wellness Day, visit www.globalwellnessday.org

Face to face Fast-paced and efficient, the next two days saw 1,082 delegate meetings take place, as well as much sharing of industry intelligence and development challenges during the networking time. This year’s buyers represented a wide array


Business SPATEC Europe


2 1. From left: Sammy Gharieni, Sarah Camilleri, David Zarb Jenkins and Liz Holmes celebrate Global Wellness Day 2. A sun-kissed boat trip allowed delegates to relax and enjoy some sunshine and sangria 3. HIlton Worldwide’s Stacey Spooner tries on a robe by RKF Luxury Linen 4. Mesosystem’s Ricardo Carvalho presents its facial and bodycare range


of European spa businesses, including hotel and resort spas, health clubs and day spas, as well as a number of top consultants currently working on new developments. Wilfried Dreckmann, managing director of Spa Project in Germany, was at SPATEC to source new skincare and equipment for three current projects. “As a former spa manager I thought I was pretty well informed about what’s new on the market,” he said, “but this year’s event has helped me to learn so much about new and interesting developments. I am still flabbergasted,” he said. Many buyers were focused on extensive future development programmes including the Bannatyne Group’s CEO Justin Musgrove and head of spa Karen Wilkinson, who currently operate 37 spas in 67 of their health clubs. “We have long recognised the benefits of combining health club facilities with healthy food and great spa treatments, and have the desire to add new spa facilities to most of our clubs,’ said Musgrove. “We currently have 16 new spas planned for the next two years.” Musgrove added that the event had highlighted to him that 2016 was very much



the year of the luxury treatment bed. “The days of the standard, flat treatment bed are numbered,” he warned. “Operators always invest in designing lovely treatment rooms but have a tendency to neglect the one thing that customers actually come into contact with. “Through our partner Ellisons, we plan to introduce some of the best treatment beds in the business. Another great USP and these tend to be good for business.”

Partnering for success Respected spa leader Dorothy Purdew, OBE, flew the flag for the continual development at Champneys Health Resorts. “We have plans to expand considerably in the next 12 months, with ongoing refurbishments for our resorts and the potential acquisition of two or three more hotels to add to our portfolio,” she remarked. “There were some very interesting products and suppliers at SPATEC this year. Some I have noted for future use, so it was well worth my time attending.” Representing Headland Hall in Cornwall, spa and leisure manager Lucy Mingo is involved in progressing the hotel’s spa extension.

“In the next 12 months we are planning a refurbishment to create a new outdoor swimming facility, a bigger gym and more treatment rooms,” she revealed. “We are also launching Natura Bissé treatments and Pure Air Bubble following a successful meeting at last year’s SPATEC. This year, I was really interested in the Zimmer Ice Lab. It was completely unlike anything I have seen before – fascinating.” On the other side of the table, a myriad of suppliers worked tirelessly to showcase their latest products and services. Ian Bailey, L’Oreal’s national account director, commented: “SPATEC is a great opportunity to reach out to new and existing partners and spend time with them to understand their challenges,” he said. “We came away with a significant number of business leads.” In terms of the outlook and innovations for the coming year, Bailey added: “For our skincare brands, Carita and Decléor, the trends to watch are definitely subscription and auto-replenishment. We are also focused on improving consumer interaction and the continued evolution of results-driven express treatment offerings.”  


Ultimate customized treatments SinceSince 35 35 years, Recherche has hasa reputation a reputation years,Biologique Biologique Recherche for for astounding effectiveness based clinicalapproach approach astounding effectiveness basedonon aa clinical to to beauty care pure,concentrated concentrated beauty careusing using intentionally intentionally pure, andand raw raw ingredients as aswell innovativeprotocols protocols procedures. ingredients well as as innovative andand procedures. 13-15September September 2016, LasLas Vegas, USA USA ISPA,ISPA 13-15 2016, Vegas, EAU, SPATEC 20-23 September 2016, Middle East, Abu Dhabi, EAU, SPATEC, 20-23 September Middle East, Dhabi Association of Africa, 19-21 September2016, 2016 Mauritius, Spa &Abu Wellness AssociationSPATEC of Africa,19-21 2016, Mauritius, Spa & Wellness USA,Tucson,September 25-28 September 2016, Arizona, USA SPATEC USA, Tucson, 25-28 September 2016, Arizona, USA www.biologique-recherche.com


Business SPATEC Europe 1. Michael Pugliese and Alia Khan showcase Circadia’s full product range 2. DaleSauna’s Gerard McCarthy and Champneys Health Resorts Dorothy Purdew, OBE, talk thermal experiences 3. Liza Ward and Christina Goodman present Heavenskincare 4. Natura Bissé’s Clare Dickens presents prestige products and treatments

as a whole would develop over the next 12 months, Delapalme replied: “This coming year the industry will see more integration of disciplines in spas, such as nutrition, beauty, gym, meditation, etc. Biologique Recherche will see advances in our collection and integration of relevant personal data to help us serve customers in a more personalised manner with proven, results-driven innovations.”


Celebrating excellence



Ones to watch Two days of time-efficient meetings can be likened to a speed-dating marathon. Each 20-minute pitch is an opportunity to learn more about new products, treatments, retail concepts and equipment innovations from a wide range of international super brands and entrepreneurial niche companies. Among those working hard to impress buyers at this year’s SPATEC were Elemis, Clarins, Spiezia Organics, Mii, LEMI, BC Softwear, Technogym, Florence Roby, Jessica, Charme d’Orient and Caudalie. Slick advances in marketing, customer engagement and management software were also presented by hi-tech gurus from Treatwell, Spafinder Wellness, ResortSuite and Zenoti. Among those making a splash in the worlds of spa design, hydrotherapy provision, heat experiences, and wellness and fitness innovations were ESPA, Barr + Wray, Technogym and DaleSauna, joined by impressive UK newcomer, water hygiene and maintenance specialist JC Leisure Solutions. Buyers buzzed about a number of notable new international products, including: the Cold Sauna Ice Lab from Zimmer MedizinSysteme;



Wellmassge4D treatment beds from Gharieni; tear-proof tube-forming mascara from blinc makeup; essential oil defusers from fragrance specialist Laboratoires Camylle; and Biologique Recherche’s Seconde Peau skin-cell-renewing acid hydaluronic electrospun mask. “SPATEC provided a unique blend for us this year,” enthused Biologique Recherche’s general director Pierre-Louis Delapalme. “We reconnected with potential partners we knew already as well as discovering new faces and business opportunities. All our meetings were relevant; patience is key in this industry,” Asked how his company and the industry

Having now served the industry for ten years, event directors Stephen Pace-Bonello and David Zarb Jenkins saw the tenth meeting as an important milestone. “This year, as with every edition, much effort was put into the venue selection and into ensuring an enjoyable and effective networking programme for the three days,” said Pace-Bonello. “But, of course, the main ingredient will always be the delegates and, this year, we welcomed a wonderful group of industry professionals who made this event truly special.” “We feel our event has shifted the mentality concerning how business should be done,” added Zarb Jenkins. “Ten years ago, trade shows were the main showcase to promote your brand but SPATEC has provided a platform for spa operators and suppliers to meet in a relaxed five-star atmosphere away from the stresses of the office and to build relationships with prospective clients. “This approach gives suppliers the best possible ROI and spa operators the opportunity to have two days of back-to-back meetings that would otherwise take months. “We anticipate this trend to continue and firmly believe that, as a result, SPATEC will remain a ‘must attend’ event for industry professionals.”

SPATEC Middle East 2016 SPATEC Middle East 2016 takes place from September 20-23 at The Ritz-Carlton, Abu Dhabi, UAE. Dates and the venue for SPATEC Europe 2017 are yet to be confirmed. For more information, visit: www.spatecevents.com



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Spas Anassa & Almyra, Thanos Hotels, Cyprus

Restorative views over the Mediterranean Sea from the spa pool at Thanos Hotels’ beachfront-located Almyra resort



Spas Anassa & Almyra, Thanos Hotels, Cyprus

The sanctuary of Aphrodite Synonymous with the sea, love and beauty, Cyprus radiates an authentic, natural sense of wellbeing. We visit the island to witness a reawakening of wellness destinations driven by Thanos Hotels R EP OR T BY H EL L ENA B A R NE S


amed as the legendary birthplace of Aphrodite, the ancient island of Cyprus basks in 300 days of sunshine per year and is the third largest in the Mediterranean. Edged with golden sands and surrounded by crystal waters, here is a place were panoramic views provide a therapy of their own and whose people possess an innate gift for hospitality. The island’s embrace is tangible through its abundant natural assets, ancient historical culture and the authentic welcome that awaits a vast number of visitors each year. According to the Cyprus Tourism Organisation, a record-breaking 2.65m people enjoyed a stay on Cyprus in 2015, with 2016 set to build on this total. “Even through the recent economic downturn, our spa and wellness hospitality market has flourished,” says George Tavelis, president of the Cyprus Spa Association. “Occupancy figures have always remained high and while the average spend dropped by 20% for a short time, this was largely due to defensive price reductions by spa operators, however it is now back to €80 per hour.” Flying the flag for spa excellence, the family-owned and managed Thanos Hotels has three distinguished properties on Cyprus; Anassa, Almyra and Annabelle. The group, founded 40 years ago by the late Alecos Michaelides, continues its proud heritage with son Thanos Michaelides as managing director, and daughters Natasha and Anna as directors. Having invested throughout the years to provide sumptuous five-star excellence, Thanos Hotels has also


thrived on its ‘extended family philosophy’, earning a host of awards and an impressive 40% guest-return rate. The group now plans to build on its spa status and wellbeing offering with expansion across the Mediterranean.

Iconic Anassa This year saw a celebrated re-launch of Anassa following the completion of a three-year, multi-million euro renovation project for the property, which is hailed as ‘Queen of the Mediterranean’. Designed in the style of a traditional Cypriot village, the resort offers 166 low-rise rooms, all with balconies; signature suites, with plunge pools or whirlpools; and private villas with large outdoor terraces for family and group gatherings. The site’s ‘village square’ even has its own Byzantine-style chapel. Perched majestically on the headland of the Akamas peninsula in west Cyprus and encircled by gardens abundant with fruit, flowers and olive groves overlooking a secluded beach, the luxurious resort has been re-imagined with the addition of new villas and an extensive rejuvenation of its award-winning Thalassa Spa. “We have never allowed Anassa to grow tired,” affirms Natasha Michaelidou, co-owner and marketing and communications director of Thanos Hotels. “This was a multi-million euro investment project and our three-year regeneration programme was very carefully paced so as not to interrupt visitor experiences. We absolutely wanted to avoid any disruptive alterations or clear changes from old to new;


Spas Anassa & Almyra, Thanos Hotels, Cyprus

“We have never allowed Anassa to grow tired. This was a multi-million euro investment and our three-year regeneration programme was a very carefully, sensitively-paced project.” Natasha Michaelidou, co-owner,

marketing and communications director, Thanos Hotels

it needed to be a smooth and sensitive transition that enabled us to uphold consistently high standards.”

Straight from the sea Integral to Anassa’s renowned wellbeing services, the Roman-style Thalassa Spa aims to reflect the healing powers of Cyprus, providing thalassotherapy treatments that utilise seawater pumped directly from the Chrysochou Bay. Its majestic, sky-lit, columned, freshwater indoor pool and seawater jet pool are complemented by 18 treatment suites, separate male and female steam rooms and saunas, an outdoor freshwater hot tub and relaxation spaces, as well as a fitness room, refreshments area, hair salon and nail bar. “Our approach to the guest spa journey is healing and holistic,” states Ingrid Price, spa manager for all three Thanos properties. “We have wonderful teams, highly trained in our Thalasso programme, therapeutic concepts, lifestyle consulting and world-leading treatments. Natasha has been visionary in her selection of global product partners, combining marine, scientific and ‘beyond-organic’ skincare to meet every restorative and rejuvenating client need.” Working with international brands Osea, QMS and ila, the spa menu runs from one-hour treatments to ten-day retreats. “Osea products work supremely well with our thalassotherapy offering and we have enjoyed a ten-year exclusive European partnership with the American brand,”



Spas Anassa & Almyra, Thanos Hotels, Cyprus

Higher consciousness: The Anastasia Achilleos Method

Clockwise from above left: Gentle relaxation in the Anassa health bar; Anassa’s light-filled, Roman-style indoor pool; an aromatherapy massage in an Almyraspa treatment room; a refreshing cascade at Anassa’s outdoor infinity pool; natural tones at the Almyraspa reception

explains Price. “Its naturally active marine-based therapies are vegan, biodegradable and created with USDA-certified organic seaweed, so it enhances our ocean spa experience. “QMS MediCosmetics by German cosmetic surgeon Dr Erich Schulte is a non-invasive product range focused on skin regeneration and its results-driven formulas are very popular with our Russian guests,” she adds. “Furthermore, the arrival of luxury organic range ila has opened a world of treatment opportunities for us this year and has led to the very exciting and exclusive partnership with star facialist Anastasia Achilleos” (see box right).

Almyra’s energy An hour along the spectacular coastal road from Anassa to Paphos is the hotel Almyra, which sits on the beachfront next to its more colonial looking, 80% residential-occupancy sister property Annabelle and provides an altogether more energetic vibe. The family’s very first hotel operation, set up in 1975 under the name Paphos Beach hotel, the 189-room property was relaunched as Almyra in 2003 and is equally focused on five-star experiences, offering uninterrupted views across the bay of Paphos and beyond. Maximising its markets, the multi-facetted Almyra has no less than 18 specified room categories and provides vast amounts


The founder of The Anastasia Achilleos Method has created a multi-platform transformational Cranial Sacral Facial Therapy exclusively for Thanos Hotels.“I was looking for the right spa partner and this came about organically,” Anastasia Achilleos tells European Spa. “I’ve known Anassa excellence all my life, so it is a perfect partnership.” The Anastasia Achilleos Method delivers emotional stimulation through effective skincare massage therapies that tap into the body’s craniosacral rhythms. It has connections with reiki and energy lines to engage the central nervous system, releasing connective tissue stress and muscle tension. The 90-minute facial is undertaken on a warm water mat to foster a calm, floating sensation and enable the therapist to reach from the face beyond the neck to the shoulders, and even to the abdominal area, with flowing ease to leave clients with a glowing complexion and replenished energy. One-to-one engagement with the spa teams developed the skills, technical methods and inner awareness of the Thanos therapists, who are the first in the world, other than Anastasia herself, to deliver this treatment. “This was shared mentoring rather than training,” says Achilleos. “Therapists must treat the emotional and physical body in harmony. It is a 360-degree approach. Not everyone can do it, and yes, there are tears, but these are of emotions of breakthrough, release and joy. Bringing consciousness into therapists’ work, providing treatments that make a difference and sharing energy is not a hobby or a job – it is life for me.”


Spas Anassa & Almyra, Thanos Hotels, Cyprus

SPA STATS Anassa, Thalassa Spa, Cyprus + 357 (0) 26 888000 www.anassa.com Owner: Thanos Hotels Managing director: Thanos Michaelides Marketing and communications director: Natasha Michaelidou General manager: Sebastian Wurst Spa manager: Ingrid Price Interior design: Joelle Pléot Treatment suites: 18 Spa product partners: Osea, QMS MediCosmetics, ila, L’Oreal, Essie, OPI, treatment beds by Touch America Pools and wet facilities: separate male-female sauna and steam rooms, indoor 17.5m x 8m pool, indoor jet pool, outdoor hot tub, thalassotherapy pools and aqua yoga, Flipper Camp for water-based exercise and fitness activities Exclusive offerings: The Anastasia Achilleos Method, and Baby Go Lightly concierge Additional facilities: 300sqm Kult boutique with collections from Prada, Stella McCartney and Jimmy Choo, Anassa watersports, gym and fitness area, squash and tennis courts, hair salon and nail stations, relaxation room, yoga, children’s activity clubs and teenage Crew club, private boat to Blue Lagoon

We have wonderful teams, highly trained in our Thalasso programme, therapeutic concepts, lifestyle consulting and world-leading treatments.” Ingrid Price, spa manager,

Thanos Hotels

of space within its eight-acre setting to offer activities including watersports and outdoor pursuits, together with two freshwater pools, one designed specifically for children. An easy 20-minute drive from Paphos airport, this accessible wellbeing destination successfully harmonises family fun with fitness and an impressive five-star destination spa, set within the resort’s secluded adult-only area. “For me, the spa at Almyra is like visiting a luxurious home,” smiles Natasha Michaelidou. “There is warmth in whatever we do and a personal touch that connects with our guests. We are not ticking boxes, we are thoughtfully creating individual experiences.”

Three levels of perfection The three-storey Almyraspa, set within landscaped gardens, does indeed offer a warm welcome. Its ground floor houses a spa reception, hair salon and nail stations together with an indoor heated swimming pool that meets the open sea horizon with a floor-to-ceiling glass frontage. The first floor is dedicated to wet areas with sauna and steam rooms, showers and a Vichy suite, plus an outdoor yoga deck. Almyra’s seven treatment suites, located on the second floor, benefit from huge windows that let the light and views flood in, while the third floor provides two secluded couples’ suites, a private sea-view terrace, and a Technogym fitness area overlooking the tennis courts and the ocean.


From top: A stunning view of the Akamas peninsula in west Cyprus from Anassa; the marble-tiled freshwater infinity pool at Almyra

Almyraspa’s exterior is designed over two levels to encompass a stunning outdoor marble-tiled freshwater infinity pool, designed to allow guests to be ‘at one’ with the sea, together with private lounge areas. In addition, the Eauzone spa restaurant serves synergetic cuisine on an open terrace looking over the Mediterranean. With a mantra of ‘cook local, think global’, its science-based, healthy Synergy spa menus follow the concept that the key to good health is in food combinations that are biochemically balanced to help the body absorb maximum nutrients. Another enlightened idea at Almyra has been the introduction of a fully equipped bike station within the spa that enables cyclists to ride in, park up and head straight to the spa’s showers, sauna and steam rooms, or massage therapy suites. This is a particularly popular offering during the


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Spas Anassa & Almyra, Thanos Hotels, Cyprus

SPA STATS Almyra, Almyraspa, Cyprus + 357 (0) 26 888720 www.almyra.com Owner: Thanos Hotels Managing director: Thanos Michaelides Marketing and communications director: Natasha Michaelidou Hotel manager: Ashley Goddard Spa manager: Ingrid Price Interior design: Joelle Pléot Spa architect: J+A Philippou Treatment rooms: Seven single and two couples’ suites Spa product partners: Osea, QMS MediCosmetics, ila, L’Oreal, Essie, OPI, treatment beds by Touch America Pools and wet facilities: indoor spa swimming pool, outdoor infinity pool, sauna and steam rooms, and Vichy suite Exclusive offerings: The Anastasia Achilleos Method, Baby Go Lightly concierge Additional facilities: Outdoor yoga deck, singles and couples treatments suites, relaxation areas, Technogym fitness, Eauzone spa restaurant, activity camps and triathlon training

“Bringing consciousness into therapists’ work, providing treatments that make a difference and sharing energy is not a hobby or a job – it is life for me.” Anastasia Achilleos, founder,

The Anastasia Achilleos Method winter months when the hotel’s wellness and activity market increases with spa services that combine with triathlon training, coastal cycling and seawater swimming clinics.

Cypriot success Thanos Hotels’ inclusive sense of hospitality means it is open to all demographics, offering everything from exclusive spa and elite travel experiences to family leisure, corporate group breaks and fitness camps. This provides an extremely wide range of opportunity for marketing and Michaelidou says the brand conducts active public relations, consumer advertising and social media campaigns. “Our individual offerings can stand alone, but they invariably integrate, so we work closely with companies such as Design Hotels, Wellbeing Escapes and Leading Hotels of the World, to extend our reach and emphasise our message of modern hospitality for all segments.” Creating a sense of engagement is the life’s work of the Thanos ‘family’, particularly when it comes to its commitment to people and the sharing of ideas and energy to drive the brand forward in a positive way. “The hospitality and spa business is personal, especially if a company is privately owned,” says Michaelidou. “Perhaps this is an extension of our own personality, however, our overall ethos is to remain authentic and true, this matters greatly to us.” A sense of inclusion travels right through from the company’s employee relations to specific guest offerings “Much has changed over the years but a sense of family always remains important,” explains Michaelidou. “Especially these days, as parents want to travel more extensively with their children. We were one of the first to recognise this at


From top: The design of Anassa’s spa pool blends seamlessly into an ocean panorama; Almyraspa’s Technogym-equipped fitness area with wonderful sea views

a luxury level. How many designer hotels do you find that embrace families? I don’t just mean providing amenities; we actually follow their needs. I created our Baby Go Lightly concept after travels with my own baby daughter, however even I didn’t realise how successful it would be.” “Professional couples with young children find it quite rare to enjoy such a high level of spa, good eating options and relaxation opportunities – yet not feel bad by having children with them in a five-star establishment. Although there is a different price point from Anassa to Almyra, our philosophy of exceptional and individual care echoes throughout the company.” Next year looks set to be a particularly hot one for Thanos Hotels as the UNESCO World Heritage site of Paphos has been awarded the title of European Capital of Culture for 2017. With the brand announced as an official Gold Sponsor for the festivities that accompany this honour, it will surely provide a perfect opportunity for the company to further showcase its deep connection to the island of Cyprus and its people.


WASHINGTON fall / winter 2016


Kerry Washington for OPI



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Business Forum HOTel&SPA report








Six Senses Hotels


Business Forum HOTel&SPA report

A bright future R E P OR T BY S A R A H TOD D

European Spa reports from the ninth Forum HOTel&SPA event in Paris

R 4



eturning to the Four Seasons Hotel George V, Paris, on June 2, the ninth annual Forum HOTel&SPA featured a packed day of networking and conferencing for more than 100 delegates from countries including the UK, Spain, Portugal, Austria, Kazakhstan, Latvia, Thailand, Turkey, France and Belgium. Organised by the VK-Organisation, the one-day event’s central theme of ‘Looking to the Future’ saw speakers deliver high-level presentations on a wide range of spa and wellness-related topics. First to the stage was Anna Bjurstam, vice-president of spa and wellness for Six Senses, who revealed how the brand was aiming to elevate the spa experience through a combination of scientific research and ancient wisdom as epitomised in the personalised Integrated Wellness programmes that are soon to be rolled out across its portfolio of properties. Bjurstam said there was still a lack of true personalisation in even the very best spas and that a systemised approach was needed, as too many decisions were overly dependent on individual experts. With Six Senses aligning its approach across its entire offering, she believed it would “take wellness to the next level and continue to do so”. An example of this was given as the groups trial of the Fusionetics Performance Healthcare System to help monitor and analyse guests’ movement and fitness. Bjurstam said it had a 95% accuracy rate and chimed with Six Senses core philosophies as it was “preventative but with a wellness perspective”. She added that the concept was also being extended into bedrooms with plans for a ‘Sleep by Six Senses’ programme to debut in late 2016. Guests will be asked at the beginning of their stay whether they would like their sleep experience personalised, with a team ready to create the ultimate sleeping environment courtesy of tools such as dehumidifiers and moisture-wicking sheets.

A new wave of thalasso Jean-Jacques Gauthier, director of Amphorm Consulting, followed Bjurstam with a fascinating presentation on the new perspectives of thalassotherapy. While France, with more than 50 centres, has long been held as the bastion of both traditional and modern thalassotherapy, Gauthier pointed out that recently countries such as Tunisia, Morocco, Greece, Italy and Spain have begun to make in-roads into this enduring market. Ingrid Breyer, CEO of Thalasso & Spa Consulting, followed Gauthier’s session with a thorough examination of present and future thalassotherapy trends in Germany, whose first ‘seawater therapy’ centre opened in in 1793. Breyer detailed how the country’s 2,500km of coast is home to many thalasso centres, while the whole area of Lower Saxony has been certified as a thalasso region. She added that German cruise liners have also begun to have thalasso operations onboard, offering a wide variety of freshly-pumped seawater treatments.

Exploring the future Following a networking break, the first of two expert panels took place with Sammy Gharieni, CEO of the Gharieni Group, Intraceuticals president Philippe Bruny and CEO of Cryo 21 Marie-Anne Burton, each giving a preçis of what their brands can offer spas. Next, a fast-paced, dynamic and engaging panel session entitled ‘The What, How and Why of Future Spas’ took place with Dr Franz Linser, MD of Linser Hospitality, Ingo Schweder, CEO of GOCO Hospitality and Roger Allen, CEO of Resource for Leisure Assets. 1.Ingo Schweder, Roger Allen and Dr Franz Linser 2. A breakout networking session 3. Fashionizer Spa’s Debbie Leon and Marion Demay 4. Event organiser Vladi Kovanic 5. Sammy Gharieni, Elena Bazzocchi and Tolga Er 6. Guest of honour Philippe Coulibaly of Ritz Health Club Paris 7. Anna Bjurstam of Six Senses 8. A champagne cocktail reception concluded the event


Business Forum HOTel&SPA report





Topics included how more millennials can be attracted to spas, how spa operators can best cater for an ageing population, and the growth of hybrid fitness-spas. “I thought this session was exceptional,” commented organiser Vladi Kovanic. “We brought together three eminent industry leaders to share ideas and discuss all aspects of future spa and wellness, and they truly delivered. “The three different industry perspectives were expertly moderated by Andrew Linwood [head of design at Areen Hospitality], who continually challenged the panel to present their freshest thoughts about the future of spas.” Each of the three panellists then gave individual presentations. Ingo Schweder examined the growth of wellness communities around the globe, predicting that the needs of an ageing population would help to create the ‘next generation’ of wellness real estate where living space, fitness and wellness will merge. Dr Franz Linser looked at lifestyle change and asserted that one of the biggest issues today was people living ‘too fast’. He said the luxuries of the future would be time, mindfulness,




space and silence, adding that instead of life expectancy, the wellness conversation should be refocused around health expectancy. “In the future, spas will have to sell more than just a set of treatments,’ he claimed. “Wellbeing doesn’t come by force – it unfolds in peace and quiet and our new task is to move from the art of healing to the art of living.” Roger Allen then spoke about the economic realities of wellness provision at hotels. His most important takeaway was that the profitability of businesses is paramount. He said that while tracking the bottom line of a spa’s operation and defining profitability was becoming more complex, he had seen a large rise in the growth of family spa and wellness facilities, alongside a significant drop in the use of spa hotels, particularly by international guests.

Portugal, and it was unanimous in its decision to award the Red Diamond for Best Thalasso Manager to Nicolas Guichard of the Grand Hotel les Flamants Roses in France, with the Black Diamond for best spa manager going to Patrizia Bortolin of Italy’s Borgo Egnazia resort. The event finished with organiser Vladi Kovanic sharing details of next year’s 10th Forum HOTel&SPA, which will take place on June 1st, 2017 with a theme of ‘Building bridges between all aspects of the hospitality industry’. “Following the success of our previous HOTel&SPA events, we will be using the incredible energy from this year to propel us into our Jubilee year in 2017 with another truly unforgettable event,” concluded Kovanic. www.forumhotspa.com

Honouring spa staff A short ceremony at the end of the event saw the Black and Red Diamond Awards presented respectively to the best spa and thalasso managers of 2016. The jury was chaired by Adilia Oliveira, spa director at The Yeatman in

1. & 5. Vladi Kovanic with the Black and Red Diamond awards jury and winners 2. Intraceuticals president Philippe Bruny 3. French skincare brand Vinesime travelled from the Burgundy region to attend the Paris event 4. Katherine Pye, head of body and spa at Bamford 6. Representatives of wellness equipment supplier Cryo 21


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Treatment focus

Aromatherapy Associates skincare range boosted by Inner Strength Dermatologically tested for sensitive skin, the new Inner Strength Skincare range from Aromatherapy Associates is formulated to give protection from the effects of inflammation. Designed to combat emotional and environmental stressors that trigger inflammation, the new range delivers a supportive Tracey Woodward cocktail of essential oils and active botanical ingredients, working to rebuild the skin’s natural defences and calm the mind. “We are delighted to launch Inner Strength Skincare,” says CEO Tracey Woodward. “It’s our first skincare range to really focus on 21st Century living. Mindful of the fast pace of life and our polluted


environment, I have no doubt consumers will enjoy its performance benefits, ritual and aromas.” A capsule collection of five new formulations, Inner Strength offers a ‘complete solution’ for sensitive skin. Soothing Cleansing Balm, carrying omega-rich Ximenia, evening primrose and camomile oils, is used day and night and has a calming effect on the mind. Inner Strength Soothing Serum is then applied to deliver intense, cooling hydration, as well as plant-based prebiotics to help protect the skin’s natural barrier. Additionally, Inner Strength Soothing Facial Oil is an intensively nourishing formulation containing safflower ceramides, strawberry seed oil, evening primrose oil and camomile. The star of the show is Inner Strength Skin Recovery Moisturiser, which works to hydrate and support the skin’s natural renewal process using cotton thistle

flower extract and plant-based prebiotics. Finally, Inner Strength Soothing Repair Mask can be applied 2-3 times weekly to super-charge the Inner Strength regime. The brand has also launched a unique facial, which incorporates a gentle natural brush exfoliation, removing dead skin cells to ensure effective absorption of essential oils and plant extracts. “A cool stone massage replaces the usual facial massage, in order to eliminate friction on the skin which can cause redness and inflammation,” explains Woodward. “Two masks complete the luxurious facial: one mud mask cooling and re-mineralising the skin, and lastly the Soothing Mask to nourish and heal using our pre-biotic technology to re-build and maintain the skins natural defence barrier.” www.aromatherapyassociates.com


Menu New products & therapies

Treatment focus

Rescue remedy

Mandarin Oriental Hyde Park, London

Promising rapid, visible results for inflamed acne-marked skin, Doctor Babor has launched the SOS De-Blemish Kit to its Purity Cellular range. The pack’s combination of De-Blemish Cream and De-Blemish Powder provides an instant, multifunctional remedy, with the versatile D-Actryl 360° Complex tackling blemishes at every stage of development, reducing inflammation and sebum production, and preventing further breakouts. The cream is recommended for daily use and is mixed with the powder for use as an overnight treatment. www.babor.co.uk

Holistic therapies The Spa at Mandarin Oriental, London has extended its treatment menu to include reiki and craniosacral therapy. Reiki master Rika Tanaka can take guests on a detoxifying, 80-minute journey to reduce stress and enhance mental clarity, aiding mindfulness while improving health and a sense of wellbeing. Mandarin Oriental’s Stillness Ritual is said to be London’s first spa-based cranial therapy session. Led by practitioner Elena de Antoni, the 110-minute mind and body calming experience promises to promote relaxation and is said to provide pain relief as well as a profound sense of calm. www.mandarinoriental.com

Culture club The new Craft Culture collection from CND offers a warm palette with a rugged edge. It is available in six Shellac shades with an extended eight-colour line in Vinylux. “This season, smoky red oranges, deep reds and weathered blues capture the unique character of custom made goods,” says CND co-founder and style director Jan Arnold. “These rustic tones give the Craft Culture collection a rich depth for timeless style.” www.sweetsquared.com

Light and luminous Using advanced ingredients to create smooth, luminous skin, Murad White Brilliance is formulated with porcelain flower extract to moisturise, repair, purify and even skin tone. An exceptionally rich source of free-radical-fighting antioxidants and skin-calming agents, it helps restore clarity to skin while minimising the impact of UV rays. The collection of four products includes: Cleansing Cream, Luminous Essence, Serum and SPF 50, which create a targeted regime designed to enhance the skin’s translucence and smoothness. www.murad.co.uk



Menu New products & therapies

Tropical treats Tropical floral notes create the distinctly fragrant blend of the new Elemis Sweet Orchid bodycare collection. Comprising Shower Cream, Monoi Body Oil, Body Cream and Hand & Nail Cream, the products contain a range of active ingredients from the tropics and beyond. Mauve butterfly orchid nourishes and hydrates, japonica protects the cells from oxidative damage, Japanese stone orchid defends against free radicals, and Tahitian monoi hydrates and softens the skin. www.elemis.com

Treatment focus

Autumnal hues

Clarins’ autumn/winter collection sees the launch of four eyeshadow palettes for wet and dry use. Nude, Rosewood, Brown and Oud each contain a variety of matte, satin and pearlescent shades for natural or more dramatic looks. These are joined by Mascara Supra Volume, formulated with a blend of plant waxes that leaves lashes supple, boosting volume and longevity. The mascara also features a volume booster complex to thicken lashes with repeated application. Combining makeup and skincare, BB Skin Detox Fluid SPF 25 instantly enhances the complexion with an infusion of plant extracts; oxygenating and balancing, it helps to provide all day hydration. www.clarins.co.uk

Akasha Holistic Wellbeing Centre & La Sultane de Saba 23 Carat Gold Signature Hammam

Body reawakening: Decleor launches Aroma Blend

Combining ancient wisdom with healing rituals, Akasha Holistic Wellbeing Centre at London’s Hotel Café Royal has launched a new hammam treatment celebrating the rejuvenating qualities of gold. An exclusive creation by La Sultane de Saba, the opening ritual combines aromatic steam and gemstones before exfoliation and a concluding gold back massage or mini gold facial. Hydrating and anti-ageing the 75 or 90-minute treatment finishes in the relaxation room with mint tea and traditional pastries. www.thesethotels.com

The elixir of youth The popular Caudalie Beauty Elixir, a favourite of models and spa clients, has been given a make-over by fashion designer Jason Wu. The new signature bottle features a lace detail from Wu’s spring/summer 2016 collection and is topped off with a unique gold cap. Part mist and part toner, the Elixir includes benzoin to soothe the skin, myrrh to tone, essential oil of rosemary to energise, and lemon balm and peppermint to stimulate. The addition of orange blossom softens the skin while rose boosts radiance and grape pulp moisturises. www.caudalie.co.uk



Menu New products & therapies

Treatment focus

Deck the halls with Decléor this Christmas Some 40 years of expertise are distilled into the Decléor Christmas collection for 2016; the brand’s ambassador aesthetician, Solange Dessimoulie, has revealed her most precious beauty secrets to inspire The Box of Secrets Collection, an elegant range of luxury gift sets that celebrate the world of beauty and aromatherapy. Aimed at encouraging wellness and mindfulness, Decléor’s specially edited coffrets point to the essence of a happy, healthy life with tips and advice for the customer on how to use the products to create an at-home spa ritual. Individual notes on stress, health and wellness feature in the unique gift sets which highlight how to reap the greatest benefit from the oils and creams. Focusing on the problems facing men and women today, the sets include City Retreat, a hydrating skincare box; Calm Headspace, to create a soothing ritual that settles the mind; and Beauty Powernap, said to offer instant radiance and a glowing complexion. Other gift ideas for the stocking, table or tree include the Surprise Cracker, containing a hand cream, and the Surprise Bauble hiding an Intense Nutrition Lip Balm. Another must-have for any spa lover is the Beauty Advent Calendar, which contains 25 mini treats including many of Decléor’s hero products. Additionally, a new scented candle has also been packaged as a stocking filler and there are great gift ideas for men from the skincare and shave line. www.decleor.co.uk

Nurture and support when its most needed

Fabulous feet

ESPA Nurture & Support is designed to help relax those living with cancer when they need it most, with four experiences underpinned by in-depth, seven-day therapist training and assessment backed by Wellness for Cancer. Emphasising holistic wellbeing, the treatments include a facial; a massage; energy balance; and a back, neck, face and scalp treatment. Using specially selected products, the rituals include breath-work, visualisation, crystals and chakra energy support to restore emotional equilibrium. Nurture & Support is currently available at ESPA Life at Gleneagles Resort, Scotland and ESPA Life Corinthia London. It is set to be launched at Gaia Spa at Boringdon Hall, Plymouth and Sequoia Spa at The Grove Hertfordshire, then at select spas throughout 2016. “I’ve felt for a long time that we needed to create specially designed rituals for those experiencing cancer,” says ESPA founder and chairman Susan Harmsworth, MBE.

Louella Belle has introduced Footlogix, a professional footcare range, developed by US expert Katharin von Gavel, which promises to provide transformational care for a variety of skin conditions affecting the feet. The range of professional products treat a variety of problems from peeling to rough skin. Functional, hygienic, non-occlusive and non-greasy, the range is effective and results driven, while being comfortable and practical for the client in a spa setting. www.louellabelle.co.uk




Menu New products & therapies

Brand focus: Subtle Energies Founded in Sydney, Australia, in 1993 by Ayurveda specialist and aromatherapist Farida Irani, Subtle Energies creates results-based aromatherapy, natural skincare and wellness solutions based on authentic Ayurvedic principles. The range, which addresses multiple skin and body concerns while promising to empower physical, mental and emotional wellbeing has recently launched in Six Senses properties across Europe and at France’s The Peninsula Paris. The innovative Subtle Energies Spa Concept provides treatment programmes that combine methods from ancient practices, with holistic modern techniques. The Farida Irani award-winning range uses the finest oils and natural ingredients, certified by Cruelty-Free International, and does not contain parabens, mineral oils, silicones or artificial fragrances. “Created with intent and made to empower, Subtle Energies offers results-based aromatherapy founded on Ayurveda principles,” says Nick Irani, director of operations and brand development. “We are educators in complementary medicine and our reputation is based on over 20 years of clinical research and our ability to source some of the highest grade of active ingredients. This background underpins the development of Subtle Energies as an authentic holistic wellness offering.” www.subtleenergies.com.au

Treatment focus

Body reawakening: Decleor launches Aroma Blend

Day or night Jessica has launched the Polished in Pastels collection, a muted colour palette of six herb and flower-inspired shades that are wearable day or night. “This season, women are looking for feminine shades that are flirty and fun,” says Jessica Vartoughian, founder and CEO of Jessica Cosmetics International. “Polished in Pastels showcases the versatility of pastels that can be mixed and matched for any occasion.” The range includes: Pink Daisy, a delicate baby pink; Lilac Pearl, a pearlescent lilac grey; Mint Blossom, a fresh mint crème; Angelic Lavender, a lilac pearl shimmer; Periwinkle Bliss, a cool blue crème; and Blushing Violet, a pearlescent violet. www.gerrardinternational.com

Phytomer CityLife To tackle the damaging effects of the environment, marine skincare expert Phytomer has launched CityLife, a 60-minute treatment that works to cleanse, refresh and revive oxygen-deprived and dehydrated skin. Customisable for tired skin or an uneven complexion, the anti-pollution ritual features CitySafe complex, a unique trio of anti-pollution biotech marine sugars that revitalise and re-oxygenate the skin, as well as Phytomer’s Oligomer complex, that is rich in minerals and trace elements. Phytomer has also launched a partner retail product, Face and Eyes Sorbet Cream, which features CityLife and Oligomer ingredients to protect against micro-particles, hydrate and repair. www.phytomer.com



Menu New products & therapies

Treatment focus The genesis of youth


Introducing its first professional re-shaping programme for the hands, Carita has launched Genesis of Youth For Hands. Designed to offer visible and long-lasting rejuvenation, the treatment includes Cinetic Lift Expert to firm and tone the hands, combined with a new anti-ageing hand serum. Intended as a stand-alone or add-on treatment for manicures, the therapy uses ultrasound in the exfoliation stage then micro-currents, LED light and the professional-only Anti-Spot Pre-Essence to tackle dark spots. The treatment concludes with skin plumping, hydration and SPF 15 protection from the new Genesis of Youth For Hands.

iBeauty Wrinkle Corrector Utilising the new, updated version of the iBeauty facial treatment device, Thalgo has launched iBeauty Wrinkle Corrector. The 45-minute treatment uses ultrasound technology in fibrolysis mode with a new professional product, iSmooth, to target fine lines and wrinkles. It works to reactivate the skin’s regeneration process and reduce the appearance of fine lines and wrinkles. This new treatment can be added to any Thalgo facial as a 15-minute add-on, offering a targeted micro-massage action, boosting the anti-ageing benefits of the treatment. www.thalgo.co.uk


Super sponge Gerrard International has announced the launch of an attractive new retail line for spas. Spongellé features patented technology in the form of Infused Body Buffers available in a variety of fragrance blends. A thick, creamy, time-released lather is infused into the buffers to transform the bathing ritual. Dermatologically tested and hypo-allergenic, the body buffers exfoliate, cleanse, hydrate and massage all-in-one. Gift options, body contouring and pedicure foot versions are also available. www.gerrardinternational.com

Brazilian bathing Taking inspiration from Banho, the traditional Brazilian art ¯ of bathing, Cinq Mondes has launched three new products to create the ritual at home. Combining mineral-rich Camu camu and vitamins B1, B2 and C, the products include: Gel from Brazil, a refreshing shower gel; Nectar from Brazil, an in-shower body moisturising lotion; and Eau du Brésil, a fresh, aromatic and uplifting spray with notes of lemon, lime, coconut water and white cedarwood, which is the signature fragrance of the Banho ritual. www.cinqmondes.com


Luscious lips Mii has added four new shades to its popular Moisturising Lip Lovers collection: Fearless, a bold red; Rumour, a vibrant coral; Giggle, a summery watermelon pink; and Reminisce, a natural nude. The ultra-moisturising lipsticks contain active ingredients to help soften and improve the condition of your lips with every wear. The weightless, non-drying formula ensures that it delivers long-lasting sheen and glides on lightly. The collection is joined by the new Alluring Lip Liner shade in Poise, a bold red. www.gerrardinternational.com


Timexpert Rides combines exclusive Micro-Dermoxine Complex and Pro-Collagestine-Fill technology to neutralise the effects of micro-tensions, filling in wrinkles from deep within the skin. After 4 treatments, 100% of clients reported lines and wrinkles had significantly faded.

Body reawakening: Decleor launches Aroma Blend

“Since partnering with Germaine de Capuccini, we have seen record retail sales of up to 90% against treatment revenue.� Laura Wilson, Senior Spa Manager, Loch Lomond Golf Club

0845 600 0203 | gdcspa.co.uk/esm *Self-assessment tests carried out on 41 volunteers, after four treatments during one month.

Menu New products & therapies

Treatment focus

The Spa at Coworth Park Signature Treatment Sublime relaxation and luxurious privacy lie at the very heart of The Spa at Coworth Park experience and a new signature treatment has been designed to reflect this ethos. Ann Costelloe, spa manager at The Dorchester Collection’s idyllic country hotel spa located near Ascot in Surrey, UK, says her team “ripped up the rule book” to create the 90-minute Coworth Park Signature Treatment. “My team really enjoyed designing the protocols for a truly top-to-toe experience that combines their favourite hero products from Kerstin Florian and Aromatherapy Associates,” says Costelloe. “The treatment focuses on the areas in most need of attention – the head, face, back and feet.” Following a thorough back cleanse using Kerstin Florian’s Neroli Cleanser, Kerstin Florian Clarifying Moor Mud Masque is applied and wrapped, before hot stones are placed along the spine. Heat from the stones helps the therapeutic trace elements permeate and nourish the skin, while a relaxing scalp massage is performed using Aromatherapy Associates Enrich hair oil. This new hero product from the Enrich range features essential oils of ylang ylang, geranium and rosemary in a light carrier of murumuru butter and coconut oil, to condition the hair and relax the scalp. Once the back masque is removed, a relaxing back massage using Aromatherapy Associates Enrich Body Oil eases away muscle tension before the set piece of the experience: a personalised Kerstin Florian Prescription Facial. Finally, a hot-stone foot massage with Aromatherapy Enrich body oil and Body Butter completes this memorable experience. www.coworthpark.com

The skincare essentials Following the core Korean beauty trend for customising skincare, Sothys has launched four sets of highly concentrated Essential Ampoules. Each Essential Ampoule kit is tailored to one of four specific skincare needs and is formulated with a combination of scientifically advanced active ingredients to boost the skin in an instant. The Amouples include: Hydrating Essential, to hydrate with hyaluronic acid; Glow Getter, with soy extract and vitamin B8 for refreshed, radiant skin; Brightening Essential, with six botanicals to reduce dark spots; and Anti-Ageing Essential, which stimulates collagen with ellagic acid. www.sothys-uk.co.uk

Top of the class Intensive renewal Rich in glycolic acid, antioxidants and botanicals, Kerstin Florian’s Intensive Renewal Glycolic 15 is a light but emollient lotion providing an overnight skin renewal treatment. Gently exfoliating with the maximum glycolic percentage for home usage, the ingredients include sodium hyaluronate, which hydrates and helps plump the skin. Lemon, grapefruit and orange extracts help tone and smooth the skin and bisabolol camomile reduces inflammation. www.kerstinflorian.co.uk

OPI’s new Plumping Top Coat builds instant volume to plump nails and provide a high-gloss effect ensuring a gel-like finish. It works to makes nails look thicker and stronger and provides a long-lasting protective shine. The brand’s recently launched Brilliant Top Coat also provides manicures and pedicures with an unparalleled level of shine. It protects against chips, seals and protects colour, preventing fade and streaking, and contains UV block to prevent yellowing and staining. www.opiuk.com

In every issue, European Spa showcases the best new product and treatment launches. Contact Menu editor Mark Smith on +44 (0) 115 950 4748 or email mark.smith@spapublishing.com






0845 094 9463 | www.londonspacompany.com

Menu Elemental Herbology

Personalised to perfection Louise Riby, managing director of Elemental Herbology, discusses how the brand is working with spas to evolve and personalise its approach to skincare diagnosis


How are you helping spas to personalise the experience for guests?

t has been an exciting first year at the helm of British skincare brand Elemental Herbology for managing director Louise Riby. As well as expanding its partnerships with leading spas and launching a new website, the company has developed a new guest consultation procedure that reinforces its elemental approach to skincare. We find out more about personalising the guest experience and harnessing the power of the five elements.

We are developing journeys that will include a personalised approach to all touchpoints in the spa, so the guest can enjoy a tailor-made experience. From the initial five-element consultation on arrival, to products being chosen to address specific needs – whether it’s massage or a facial – to a homecare prescription created just for them. We want to make sure that guests leave the spa looking forward to their next visit.

What kind of changes have you made since joining Elemental Herbology? It has been a great adventure discovering the brand’s DNA and developing what our founder Kristy Cimesa had started. We wanted to develop our ‘Seasonal’ approach and re-evaluate the main concerns and needs of spa guests, which change throughout the year. We have developed a consultation, based on the concept of the five elements, that looks at lifestyle and diet to determine the individual’s needs and find the right products for them. We also noticed that our spas are very aware of seasonal changes in lifestyle, so we have created some unique options that allow them to use food and beverage offerings, or wet areas, to create a synchronous experience for the guest. The consultation process also strengthens the retail opportunity for the therapist. I know how important it is for brands to deliver support to spas and it’s been a key focus for me to get the right team together for this. We recently launched a new website and have plans to debut an interactive consultation process to advise on products and local stockists.

Tell us more about the five element theory. This is based on the belief that everything in life must work in harmony in order to achieve perfect equilibrium. The five elements – wood, fire, earth, metal and water – are the building blocks from which all material substance in the phenomenal world is composed. The elements feed off each other, which can cause excesses or deficiencies that can be corrected with treatments, products, diet and small lifestyle


What makes Elemental Herbology a good partner for an innovative spa?

“Support is a huge factor in making our brand a success in spas – our team understands what each property needs to make it the best it can be” Louise Riby, Elemental Herbology

changes. We have devised a consultation that enables the therapist to select treatments and products that will achieve perfect harmony.

How do the elements work in spas? It’s important to focus on each element separately and this can be achieved at different points throughout spa. A yoga, Pilates or meditation class links to the wood element; heat experiences such as saunas or steam rooms reflect fire; outdoor space reflects earth; minerals found in a thalassotherapy pool are great for the metal element; and water would be reflected by swimming pools or open air showers. Different spas have different facilities so we work with them individually to bring the five elements to life.

Our ethos and approach is something that many can relate to and as a spa partner we will work under the umbrella of the individual property’s needs and vision. We can be flexible in our approach to developing journeys that encompass the five elements through food and beverage offerings, wet areas and the treatment and retail spaces. We feel that support is a huge factor in making our brand a success in spas – our team understands what each property needs to make it the best it can be.

What current projects are you particularly excited about? We have recently opened at Bhuti in Richmond, UK. This is a new eco-wellbeing centre that encompasses everything we believe in. We have also just started working with Headlam Hall in Darlington, UK and later in the year we will be opening at Ockenden Manor, a stunning Elizabethan manor house in the beautiful Tudor village of Cuckfield, West Sussex. We’re looking forward to developing some bespoke treatments that reflect the spa and its surroundings. In other areas, we are expanding our retail presence in Whole Foods Market in time for a Christmas launch. We feel this is such a great fit for us as it promotes healthy eating and a positive lifestyle which is at the core of our brand values. www.elementalherbology.com


Elemental Herbology’s ‘five element’ approach to skincare consulation enables the correct treatments and products to be selected to help rebalance guests

Bhuti eco-wellbeing escape, Richmond, London, UK








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Spas Spa at Ramside, UK



Spas Spa at Ramside, UK

Clockwise from far left: Views of the spa garden from the sauna; at 76sqm the hydrotherapy pool is one of the largest in the UK; a stylish outdoor relaxation space; Ramside has seen a 30% increase in male visitors; the spa’s popular pan-Asian Fusion restaurant

A year in the making

In its first 12 months the £7m spa at Ramside Hall Hotel in the north-east of England has exceeded visitor and investment expectations. European Spa celebrates it’s first anniversary



ou don’t have to arrive at Ramside Hall Hotel by chauffeured Bentley to witness the devotion to detail that goes into the guest experience – but it doesn’t hurt! This luxury option is a fitting way in which to cruise the two miles from central Durham and survey the 350 acres of sweeping grounds that surround the stunning property in the north-east of England. Owned by Ramside Estates and led by its entrepreneurial managing director John Adamson, Ramside is a three-generational success story, established by Adamson’s grandfather in 1964 as a 12-bedroom hotel. Michael Adamson MBE, took the reigns in the 1970s and expanded the offer to create a thriving 82-bedroom hotel, earning a reputation as ‘a man with a huge heart for hospitality’ in the process. Meanwhile, John earned his stripes with Trusthouse Forte International Division at London’s Park Lane Grosvenor House. After gaining operational management skills at every level from five-star deluxe properties to airport hotels, he headed home to Ramside at the age of 26 and took charge of the company in 2000. His entrepreneurial spirit has since set Ramside Estates on a remarkable trajectory with a business portfolio that also includes sister properties, Hardwick Hall and Bowburn Hall, together with a successful hospitality and events company.

Being the best at what you do Perhaps the most visionary investment during Ramside Hall’s history has been the Spa at Ramside, which was part of a £16m development project that also included a second championship golf course and a new suite of 47 luxury rooms. “I visited almost every spa in the UK with my architect when planning our spa development,” reveals Adamson. “I realised that Ramside was a different animal in that we are a four-star commercial hotel, we’re not trying to be five-star. I want to be the best at what we do and we are County Durham’s only silver-awarded, AA-rated four-star hotel, which runs at 85% occupancy year-on-year and is all things to all people in the north-east. I wouldn’t want to be anything else.” The Spa at Ramside claimed £7m of the overall development budget and has created world-class experiences for a loyal and varied clientele. Led by spa director Jill Russell, the facilities include five pools, six thermal suites, 14 treatment rooms and a spa garden.



Spas Spa at Ramside, UK

In addition, a Sleep Sanctuary, Light Relax Room and Beauty Snug are joined by a hair salon, a gym, a fitness studio and a spa restaurant, all superbly planned across 2,900sqm. Fuelled by an open-hearted approach to wellness therapies and highly personalised customer care, this exceptional spa has almost doubled its opening targets in just one year. “We launched last August and by December we were already in profit,” smiles Russell. “I always set myself very high targets so they were a super stretch, even for me, but I wanted to hit the ground running and thankfully we have sprinted along this year. The one big surprise has been our bottom-line spa usage; a 100% increase in terms of projected visitors and the number of spa days, which are now delivering on a par with potential year-three figures.”

Smooth operator A talented 85-strong team ensures the smooth running of the two-storey spa, which is sited in a new wing with it’s own glass-fronted entrance as well as internal access from the hotel to the ground floor spa reception. As the central hub of activities, this engaging area features a digital wall in the nearby retail space that functions as a virtual concierge to help familiarise guests with their surroundings. Nearby are the spa’s popular pan-Asian Fusion restaurant and bar, and the Reef hair salon with a retro-styled barbershop and massage backwash chairs that echo the spa experience. Clockwise from below: The bespoke outdoor vitality pool is set at a temperature of 37°C; an aquatic view from the spa’s sunken sauna; Ramside’s therapists have undergone specialist Wellness for Cancer training; manicures and pedicures are performed in the Beauty Snug


“We have a knack of sensing what’s coming next and picking up on new ideas. When people phone we take time to listen...we are already seeing guests return for the fourth time”. Jill Russell, spa director, Spa at Ramside

The spa beyond is accessed by using digital bands, supplied by Ganter Technologies, which are issued on arrival to ease the flow of hotel residents, club members, day-spa visitors, wedding guests, sports activity groups and corporate clients. Inside, 15 spa butlers attend guests from male, female and family changing rooms, guiding them through the heat experiences and pool spaces. These include a high-ceiling, glass-fronted 25m swimming pool by Penguin Pools, a 76sqm hydrotherapy pool, one of the largest in the UK, and access to the spa garden and its 37°C vitality pool. Thermal suites, provided by Aachen Wellness, include a high-humidity aroma steam room; a Himalayan salt steam room; drench showers; a sunken, glass-fronted amphitheatre sauna with capacity for 20 guests; an open caldarium; a rasul mud chamber; and a herbal infusion sauna with garden views. Further integral to the spa is its health and fitness offering, which provides its 50:50 male-to-female membership with a Life Fitness gym overlooking the swimming pool. Two studios present a weekly programme of 40 classes with additional workshops, while the MyZone digital system helps maximise results with activity belts, apps and live feedback.


Spas Spa at Ramside, UK

SPA STATS Spa at Ramside + 44 (0) 191 375 3088 www.ramsidespa.co.uk Owner: Ramside Estates Group Managing director: John Adamson Spa director: Jill Russell Construction: Walter Thompson Architect: Padgett White architects Interior design: Space ID Investment: £7m Spa size: 2,900sqm Spa team: 85 with current recruitment to reach 100 Treatment suites: 14 Spa facilities manager: Jason English Treatment manager: Amy King Spa reservations manager: Sarah Davison Beauty hub and hair salon design: REM Pools: Penguin Pools Thermal rooms: Aachen Wellness Suppliers: Gharieni, Living Earth Crafts, Gantner, Oakworks, Life Fitness, Beyond Digital, MyZone Product partners: ESPA, Salt of the Earth, Mii, Morgan Taylor, L’Oreal

Wellness at heart In addition to meeting the varied demands of a broad clientele, in its inaugural year the pioneering Spa at Ramside has become the UK’s first representative of the global Wellness for Cancer movement and a dedicated home for mindfulness retreats. “Ramside Hall was the first spa to launch Wellness for Cancer in the UK and leads the way for Julie Bach other spas that are uncertain of how to work with those diagnosed with cancer,” says Julie Bach, executive director of Wellness for Cancer. “This dedication to supporting those living with cancer beyond the mechanics of treatment protocols illustrates the spa’s commitment to continuous training and programme evolution.” “Offering our treatments for Wellness for Cancer is so important to us,” says Jill Russell. “Staff throughout the spa have undergone specialist training to ensure that anyone dealing with cancer, at any stage, has a positive experience here. “We’re incredibly proud to be a part of this progressive movement and we are now working with Gharieni on the development of a new treatment bed with Wellness for Cancer.” The spa has also invited former Buddhist monk Felix Lopez to present its Wellbeing and Mindfulness Retreat Programme alongside Julie Bach. The new two-night retreat incorporates a Silent Night evening workshop, private healing sessions and a one-day mindfulness workshop for guests and members. Russell plans to extend the concept to her staff, therapists and fitness teams at 15-minute morning sessions aimed at grounding them and providing a good mindset at the start of the day which may inspire new techniques. “This is our wellbeing concept,” says Russell, “everyone complicates wellness because it can mean so many things to different people – we just needed to simplify it.” www.wellnessforcancer.com



Spas Spa at Ramside, UK

“As a company, I think we have a social responsibility. We are nothing without our people; they are pivotal in all we strive to achieve within our business.” John Adamson, managing director,

Ramside Estates

Bespoke spa In the secluded upper-level sanctuary are beautifully designed spa spaces with three-dimensional metallic wall coverings and ethereal silver elements. “I wanted tactile features with a sense of light and space – natural light is so important and often overlooked,” says Russell. The welcome area leads to the sleep retreat with luxurious soundwave therapy beds by Gharieni, and 14 treatment suites featuring couches by Living Earth Crafts that incorporate specially sourced Boiance Float headrests. “Guest comfort is paramount for us, which is why we have the Rolls-Royce of therapy beds,” states Russell. “I sourced Boiance Float from Oakworks in America for additional luxury during treatments. Guests can move without feeling locked in a rigid head position. This freedom of movement allows natural relaxation while helping therapists work in a fluid motion.” The ambient first floor also houses the Light Relax Room that leads out to a balcony infinity pool overlooking

Clockwise from top: A luxurious couple’s treatment room; the Reef hair salon includes a retro-styled men’s barbershop area; a relaxation pod in the main pool area


the grounds. Positioned adjacent is the spa’s Beauty Snug, complete with three pedicure thrones and manicure stations providing the world’s first bespoke Salt of The Earth tailored treatments and a Morgan Taylor wall of nail colours, together with a Mii brow bar and makeup area. Russell has designed these two areas so they can also work in unison to provide a private spa space with exclusive use for couples and group gatherings, from prom-girls to bridal beauty, pregnant mums and lifetime celebrations. “REM were great in designing the Beauty Snug exactly as I wanted, with a totally bespoke ‘girly’ area that was fun and functional. It is set slightly apart from the peaceful treatment and sleep areas, but there is always a relaxed, transitional flow on the spa journey and our therapists have plenty of turnaround time – it’s a false economy to do otherwise in terms of guest experience, staff morale and team fatique.”

Perfect partners The Spa at Ramside has established a very close working relationship with its exclusive product partner ESPA, and the brand’s founder and chairman, Susan Harmsworth, MBE is proud of what has proven to be a successful partnership. “Our holistic philosophies were a perfect match for



Spas Spa at Ramside, UK

each other, bringing a new level of results-driven, advanced treatments to Ramside, which is now known as a true spa destination,” says Harmsworth. “We conducted four weeks of exclusive ESPA on-site training, to educate the therapists in an extensive menu of advanced treatment experiences.” Continuous attention is paid to perfecting the delivery of Signature Rituals such as Sheer Indulgence, which incorporates an elegant four-handed massage with hot stones, and the bespoke Sleep Solution, a popular two-hour ritual for those with sleep disturbances that combines a warm body exfoliation and poultice massage with a quartz crystal scalp massage. This ritual is enhanced by the spa’s Sleep Sanctuary with its hi-tech system of subdued lighting and bespoke musical concierge soundtracks “Ramside and ESPA both value the importance of tailoring spa packages for each individual,” says Harmsworth. “From sensory tests at the start of every treatment to unique massage techniques, our ultimate aim is to make every client’s day. This is what led us to create the ‘Make My Day’ treatment package, which also personalises the client’s preferred times of arrival, treatments, lunch and tea.”

Menu engineering Russell’s talent for developing and evolving spa services with dynamic pricing structures enables the team to meet many different guest needs. “As each day flows we work to ensure the guest experience is never impacted by overcrowding,” she shares. “We’re all about personalisation and I was determined to be led by the guest journey and not operational ease.” Russell’s promotional and marketing campaigns extend to developing spa engagement that links with the hotel’s broader business. Packages such as Healthy Exec and Bridal Spa, with its six-month beauty countdown, have combined with Va Va Groom, Golfers Tonic Treatment and other ideas that have driven a 30% increase in male spa visitors. “We have a knack of sensing what’s coming next and


Above from left: The Sleep Sanctuary is a perfect partner to ESPA’s bespoke Sleep Solution ritual; the Life Fitness gym provides MyZone digital aids to help guests maximise their exercise routines

picking up on new ideas,” she states. “When people phone we take time to listen – we are always looking forward and are already seeing guests return for the fourth time; that’s a pretty good repeat rate, and our guest feedback for ‘excellence’ is currently at 94%.”

Polished performance John Adamson has a 10-year return-on-investment plan for Spa at Ramside. “Every penny we make is reinvested. I call it ‘polishing the diamond’. If you have a year with no capital investment or refurbishment it soon catches up with you and the competition is fierce – in the last ten years we have seen 22 hotels open in the region. “Booking.com is a major player for me, and we have preferred status so now they are watching our rates. As a four-star family business I think we’re doing quite well and giving the big boys a run for their money!” The launch of Spa at Ramside initially created 60 new jobs and it is currently recruiting 15 new therapists to bring the fully-trained spa team up to 100. Meanwhile Ramside Estates now employs more than 570 full-time staff across the region, many of whom have been with the group for generations and Adamson was recently introduced to Her Majesty the Queen for his contribution to employment in the area. “As a company, I think we have a social responsibility – it’s important to put back into the local community,” he states. “We are nothing without our people; they are pivotal in all we strive to achieve within our business. “I am often asked if I want to sell or if I have an exit strategy, which I don’t, apart from hopefully handing what we’ve created over to the next generation – I’d get far more satisfaction in doing that than selling out.”


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Business GWS predictions

New horizons

We highlight some of the key trends that have been identified for discussion at this year’s Global Wellness Summit in Kitzbühel, Tyrol, from October 17-19



n preparation for the much anticipated 10th annual Global Wellness Summit (GWS), the event’s organisers have produced a new set of trend forecasts for Europe that aim to provide a focus for all international leaders and visionaries working in the trillion-dollar global wellness industry. As a pioneer of the concept of holistic wellness in a spa setting, Europe remains the largest spa, wellness tourism and beauty market in the world, and among the insights to be highlighted by the GWS is a surge in the development of eastern European wellness properties from the Baltic-to-theBlack-Sea nations. Within the broader emerging field of wellness, European resorts will deepen their focus on authenticity in a shift towards nature, healing and new stages of self-transformation. Also among the predictions is a strategy shake-up for the

European beauty market, which will be enhanced by new hi-tech approaches, powered by high-touch protocols. The trends highlighted here are set to be conversational catalysts at the GWS in Austria this October, where the future of the global wellness market will be analysed by looking back through the lens of history. While Europe has long been hailed as the world’s wellness leader, it has experienced some recent stasis in terms of innovating new and creative wellness offerings. European Wellness 2.0 is predicted to see more private investment in oncestate-sponsored European spas, as well as the emergence of new, innovative wellness retreat concepts. European Spa shares this forward thinking with an outline of the best trends for our ever-evolving industry. www.globalwellnesssummit.com

Mountain healing: Spa guests will focus on authencity and a shift towards nature, as exemplified by meditation programmes run by the Posthotel Achenkirch in the Austrian Tyrol. Image courtesy of Healing Hotels of the World/Posthotel Achenkirch


Business GWS predictions

Spa innovation spreads throughout Europe A surge in wellness properties and the first chain of hot springs resorts are envisaged as European spa consumers seek monastic-style peace and mini-kurs


Going deeper into authenticity

Rise of the mini-kur

Dr Franz Linser, founder, Linser Hospitality

Anna Bjurstam, vice-president, spa and wellness, Six Senses; owner, Raison D’Etre

As the European consumer faces unprecedented levels of stress and 24-7 ‘digital noise’, pressured lifestyles mean we don’t feel ‘well’ anymore, which is creating new desires for uncompromising peace and a need to be closer to nature. This increasing demand will lead European spa resorts to shift from amenity-driven luxury, with everything from resort design to treatments Dr Franz Linser and fitness experiences shaped to provide intense authenticity, and nature providing a new stage for self-transformation. Wellness retreats will appear on mountaintops, deep in the woods and snow, on the water, under the stars, and in the form of treehouses or houseboats. Spas, treatments and saunas will burst out from the basement, reborn as ‘nature cocoons’. Developing retreats in former monasteries, such as Schloss Mondsee in Austria and Eremito in Italy, is a tangible trend for future European wellness destinations – calm, simplicity, wild nature, spirituality and profound self-seeking will be front and centre.

Spa bathing and venturing on serious 10-day or longer kurs (or cures) have been a long-established way of life in Europe, and this time-honoured custom is now emerging as a much more succinct option for busy Europeans. The rise of the mini-kur will provide concentrated options for 2-3 hour bathing rituals, spa treatments, nutrition advice, movement instruction, relaxation, Anna Bjurstam meditation and mindfulness encapsulated in just one or two days, rather than the more time-intensive traditional kurs. The ‘wellness staycation’ concept, which has been popular in Scandinavian countries for some time, will expand across Europe. Taking the waters and visiting spa resorts will occur over a briefer period because active Europeans are short on time, and there is also growing unease about air travel, so they are staying closer to home. People will embrace these much shorter, but still transformational ‘just being’ experiences throughout European spas from Tylösand Hotel & Spa in Sweden to Fredrichsbad in Baden Baden, Germany.


Business GWS predictions Building from the Baltic to the Black Sea

Thermal springs working up steam

Alla Sokolova, co-owner and general manager, IWC Balans

Andrew Gibson, vice-president, spa and wellness, Fairmont Raffles Hotels and Resorts

Eastern European nations have some of the most established wellness cultures on Earth, but they’ve flown under the radar and that’s about to change. An eastward wellness renaissance is taking place from the Baltic to the Black Sea and further out to the Asian Caspian Sea, with resort development in this region set to reveal little-known wellness traditions to the world, such as ‘pirth’ bathing. Alla Sokolova As former Soviet republics regain their footing, leading global wellness brands, including Six Senses in Kazakhstan and Chenot Palace in Azerbaijan, are making moves in a region that boasts centuries-old spa and bathing culture alongside the modernisation of huge former-Soviet medical-wellness health resorts. The Kemeri Wellness Village & Hotel in Latvia is a great example; a former 19th-century bathhouse under Tsar Nikolai I, and a Soviet-era health resort, this historic wellness community is located within a national forest and will include a five-star hotel and clinic, with programmes from balneotherapy to fertility treatments.

One rising trend to look out for is the first true chain of branded hot springs properties, which is to stretch from Poland in the north to Moldova in the south of Europe. These will be fantastic thermal water retreats that successfully integrate medicine and wellness, while capitalising on eastern Europe’s abundant natural springs and kurs. They will combine long-established Andrew Gibson medical-wellness retreats and culturally rich cities in countries such as Hungary, Slovenia and Slovakia. Private companies will work closely with state tourism departments to create safe destinations with reduced risk and, once developed, this property network is likely to become the world leader in hot springs wellness provision. As the thermal springs movement gathers steam, we can look to national tourism boards or groups of countries banding together to promote this new ‘Hot Springs Road’ that will wind its way from Budapest to the Karlovy Vary spa town in the Czech Republic.

Clockwise from far left: Some of the finest healing traditions of Europe are gaining wider recognition worldwide: bathing in the unique healing waters at Tamina Therme Bad Ragaz, Switzerland; Piešt’any mud treatments at Irma health Spa, Piešt’any, Slovakia: Guests enjoy mini-kurs at the Tylösand Hotel and Spa, Sweden; off-the-grid digital detox and modern day monastic retreats are gaining popularity at converted monastery Eremito Hotelito Del Alma, near Parrano in Italy



Business GWS predictions From left: Locally sourced ingredients and seasonal produce with true provenance are prepared at The Brasserie, Pennyhill Park Spa; wellness tourism is set to outgrow the overall sector in European countries such as Germany

Entering a new world of wellness From food regulation to the economic impact of Europe’s fastest growing tourism sector


Wellness will be legislated

Growth of wellness tourism

Thierry Malleret, co-founder/author of the Monthly Barometer; founder, Global Risk Network at the World Economic Forum

Jean-Claude Baumgarten, chairman and CEO, CREWE Associates

With obesity tripling in many European countries since the 1980s, according to World Health Organisation statistics, the sheer cost of this epidemic means that more European nations will start taxing unhealthy food and beverages and the laws will expand to ‘bad’ fats such as palm oil. There are intense battle-lines between governments and huge multi-national companies, known as ‘Big Food’, which are fighting back Thierry Malleret against the new legislation, but European manufacturers will continue to reduce the amount of sugar in their products to pre-empt governments, as they also rebrand and re-engineer around ‘healthy’ or ‘wellness’ foods. Nestlé, Europe’s biggest corporation and the world’s largest food company, looks to be taking a radical path; redefining itself as a scientifically-driven ‘nutrition, health and wellness company’ with plans that its foods will be the vehicle for an entirely new type of medication, both preventive treatments and traditional medicine, rewriting what ‘food’ and ‘pharmaceuticals’ could be in the future.

Tourism will continue to have a very strong economic impact in Europe, and wellness tourism will grow even faster. As the continent moves towards a service economy, tourism has greater absolute value than sectors such as agriculture, manufacturing or chemicals – and it represents nearly 60% of Europe’s entire retail sector. With vastly increased stress, an ageing population Jean-Claude and the new quest for ‘total’ wellbeing, European Baumgarten wellness tourism will grow significantly faster than its tourism market overall, which is set to rise 2.8% per year over the next decade, outpacing annual economic growth of 1.9% and making it Europe’s fastest growing market except for the financial sector. Global Wellness Institute research estimates a 7.3% annual growth rate between 2012-2017 and the wellness travel outlook is very positive in mature northern and central European nations, with faster increase in southern European countries such as Italy, Spain and Portugal, provided their economies continue to strengthen their recovery, and is bullish for the rest of developing Europe.








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Business GWS predictions

Looking forward to a beautiful future New mega-category to shape marketing strategies as hi-tech procedures intensify high-touch spa menus


Beauty from the inside out

Tech-driven beauty set to energise Europe

Jacqueline Clarke, wellness research director, Diagonal Reports

Michael Schummert, CEO, Babor

While the legacy global beauty culture is largely a European creation, the mega-trend unfolding in Europe is wellness-as-beauty or ‘beauty from the inside out’ – a philosophy and aesthetic that is set to shake up the marketing strategies and sales monopolies of big cosmetic and skincare houses. The European wellness-as-beauty wave will inspire new categories that re-cast beauty as self-care and prevention as opposed to ‘cosmetic Jacqueline Clarke repair’, presenting an array of functional solutions along with a boom in the natural and organic. Two French companies illustrating this are L’Oréal, with its Vichy and La Roche-Posay brands, and Pierre Fabre, with Avène, showing how wellness creates a new mega-category: healthcare for the skin. These products offer the European heritage wellness of mineral springs water. In the future almost every European company will adopt a ‘wellness-as-beauty’ vocabulary and approach – whether it’s active cosmetics or dermocosmetics. Crucially, with this shift will come a greater emphasis on evidence.

The near-medical, hi-tech, device-driven and more invasive beauty procedures are a booming market in the Americas and Asia, and they are about to become more so in Europe. We will see European hotel spas meet their guests’ demand for increasingly sophisticated ‘results-driven’ treatments using all methods of cutting-edge beauty technology, which may start Michael Schummert with computerised skin analysis, followed by an intensive microdermabrasion peel, ultrasound therapies or needling. At European spas, a ‘holistic’ approach won’t just mean extending yoga, meditation or nutrition to massage services, it will mean adding hi-tech beauty to the already high-touch menus. However, the international differences will remain huge; while Asia and the US embrace ever-more-invasive procedures, central Europe, for example, is only just getting accustomed to microdermabrasion and ultrasound. This means a unique balance will need to be struck for the European beauty consumer who wants high-impact results, but typically won’t accept any downtime after a treatment.


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Editor’s choice

ESPA puts mindfulness on the menu British brand’s new approach at Corinthia London aims to maximise effect of treatments A collection of six treatments has been launched at ESPA Life at Corinthia London, with yogic breathing and mindful visualisation at their core. “Increasingly we’re finding with our city spas, that guests are arriving stressed out and subsequently don’t receive the full benefit of their treatment,” says Susan Harmsworth MBE, Susan Harmsworth chairman and founder of ESPA International. “Therefore, we have incorporated breathing and visualisation techniques within all of these treatments, to maximise the overall benefit that the individual guest gets from each one.”


ESPA’s Mindful Breathing & Meditation introduces the ancient art of pranayama breathing as well as yoga nidra sleep techniques, to achieve a state of ‘conscious relaxation’ that provides a deeper level of awareness. Said to have a highly restorative effect on the entire being, yoga nidra is also integral to the Mindful Sleep treatment, which combines a personalised session with a body and scalp massage and hot stone therapy. ESPA’s new Mindful Massage emphasises ‘being in the present’ with metamorphic-zone foot massage and deep body and re-energising scalp massages using rose quartz crystals. Meanwhile the Mindful Facial uses warm herb poultices to tone contours. Taking to the great outdoors, Mindful Fitness incorporates guided Park Power sessions in St James’s

Park and a River Rush run along the River Thames, followed by yoga nidra sessions. On ESPA Life’s new mindful approach, Corinthia spa director Laura Vallati says: “Our holistic wellness offering continues to innovate by combining ancient and modern thinking for better health.” www.espalifeatcorinthia.com


Wellness Trends & developments

Divine wellbeing at Canadian monastery CANADA: A C$40m investment programme at Le Monastère des Augustines in Canada has created Quebec City’s first not-for-profit wellness hotel, providing holistic health packages for rest, renewal and self-discovery. Isabelle Duchesneau, executive director of development for the 400-year-old property, part of Isabelle Duchesneau the Healing Hotels of the World collection, tells European Spa: “This has taken three years of renovation and an investment of nearly C$40m (£23.7m) by our federal, provincial and municipal governments. A further C$10m was given by the Provincial Federation of the Augustinian Sisters, as well as private donors. This precious heritage building has now been restored and reopened to the public with a modern vision of dedication to holistic health.” With a mission to heal through meditation, massage and yoga, guests staying at the 65-room sanctuary are invited to take part in workshops and wellness packages, including Relaxation and Renewal, Energy and Vitality, and Sleep Regeneration. “It is our hope that this wonderful place, hand in hand with other beautiful places around the world, will continue to concern itself with the health and wellbeing of individuals and of society, through the joining together of culture, heritage and holistic health,” says Soeur Lise Tanguay, superior general of the Canadian Augustinian Monasteries Federation. www.monastere.ca/en

Inside and out with Sanderson Wellbeing UK: This summer sees agua Spa at Sanderson London launch its new multi-element Wellbeing Package. With an integrated approach to health, the new package offers expertise from nutritionalist Karen Cummings-Palmer; body and mind healing with acupuncturist, aromatherapist and healing holistic facialist Annee de Mamiel; and the Annee de Mamiel option of personalised training sessions with fitness expert Jamie Baird. Available for resident and non-resident guests at the hotel, the package includes a ‘Check In, Check Up’ health consultation with Karen Cummings-Palmer and offers follow up Skype sessions. Annee de Mamiel, delivers a 60-minute de Mamiel Elixir Experience created to combat environmental stress and rejuvenate the skin, delivering the benefits of her newly launched Atmosphériques collection. For guests booking an overnight stay, a healthy breakfast is served from the new Wellbeing menu, as well as a two-course lunch or dinner.

VOYA’s worldwide first with Wellness for Cancer IRELAND: Organic seaweed-based product house VOYA has become the first spa skincare brand globally to receive Wellness for Cancer accreditation. VOYA’s trainers completed a ‘Train the Trainer’ programme to equip them with the knowledge, practical experience and confidence to perform treatments safely on those who have or have had the disease. In attaining accreditation, one of the many aspects spa professionals are taught is how to bring compassion, sensitivity and mindfulness into the treatment room. “The ethos and organic nature of VOYA provides the perfect partnership with Wellness for Cancer,” said the brand’s head of sales, Emma Roberts. “Our dream




Wellness Trends & developments

Wellness masters

Wellbeing Escapes expands global portfolio with exclusive agreement COSTA RICA: The Retreat, created by the award-winning author of raw foods cookbook Get Naked Fast, Diana Stobo, has signed a new destination agreement with Wellbeing Escapes as its exclusive UK travel arm. The luxury boutique resort, created following Stobo’s journey of discovery to restore her own health and vitality, is also presenting its new Balance & Disconnect programme with daily wellness activities, group hikes, yoga classes and farm-to-table cuisine. “We are delighted to have added The Retreat to our portfolio as its ethos of providing an experience of peace, harmony and relaxation in order to nourish both mind and body, firmly fits with our brand,” says Stella Photi, founder and managing director of Wellbeing Escapes. “We applaud Diana for setting up such an innovative and personalised space.” www.wellbeingescapes.com


is to have all VOYA spas around the world offering treatments to those who are receiving treatment for cancer as well as cancer survivors.” VOYA is currently distributed throughout 37 countries at leading spas and hotels, including Burj Al-Arab, Ritz Carlton, Relais and Châteaux, Six Senses, Waldorf Astoria, The Landmark London, The Mirage and Four Seasons properties. www.voya.ie www.wellnessforcancer.com

Fitness travel to Olympic standards Inspired by the 2016 Rio Olympics and Paralympics, worldwide wellbeing and activity destinations are working alongside champion athletes and Olympians to provide high-level motivational training for the rapidly growing wellness trend. Paul Joseph is co-founder of Health and Fitness Travel, which has seen a 50% business growth in the past two years with company turnover rising from £1.5m in 2014 to £3.8m in 2015, and an estimated £5.4m for 2016. He says: “We send thousands of clients around the world to focus on their health and fitness with programmes including Fusion Fitness, BodyBreaks and Discover Recover collections running at 80 hotels globally.” www.healthandfitnesstravel.com Here are some of the best opportunites to get you out of the blocks quickly: St Lucia The BodyHoliday’s WellFit Retreat invites guests on a bespoke course with four-time Olympic runner Donna Fraser who will develop a personalised programme combining beach fitness and athletic skills training. www.thebodyholiday.com Tri St Lucia puts fitness fans of all ages through their paces with beach runs, aquathlons and masterclasses from two-time decathlon Olympic gold medallist Daley Thompson, CBE, and Olympic swimmer Jamie Peterkin. www.tristlucia.com Turkey At D-Hotel Maris Fusion Fitness guests can learn ace techniques at a tennis school headed by Wimbledon champion and Olympic medallist Goran Ivanišević. The healthy retreat on Turkey’s Datça Peninsula also provides one-to-one activities, fitness-boosting sessions, five natural private beaches and treatments within the Espace Vitalité Chenot spa. www.dhotel.com.tr/en


Greece Wildfitness Crete provides bootcamp training with world-class fitness gurus and coaches, including competitive national Kenyan sprinters. Guests can run wild on mountain sides and along rugged coastlines, with hill sprints and sea swimming. Learn how to achieve personal bests with educational workshops in movement, metabolism and healthy eating, plus receive assessments of running patterns or postural imbalances. www.wildfitness.com Thailand Olympic and Paralympic swimming coach Miguel Lopez oversees aquatic excellence at Thanyapura Fusion Fitness, a 23-hectare specialist sports retreat set in the Phuket National Park with world-class facilities including a 50m Olympic pool. Hailed as a training ground for the next generation of Olympians the destination provides all aspects of fitness from circuit training to guided meditation. www.thanyapura.com


Wellness Trends & developments

Wellness wisdom

The metabolic might of magnesium FRANCE: According to leading marine cosmetics company Thalion, magnesium connects with more than 300 metabolic reactions each day to maintain good body function, most crucially in the nervous system. Research undertaken by the French brand reveals that 68-75% of the population is deficient in magnesium, which can affect the brain by way of sleep disorders, stress, anxiety, fatigue and headaches. It can also cause muscle spasms, cramps, pain and eyelid twitching, as well as heart palpitations and chest tightness. SPAIN: In partnership with Thalion, the privately owned five-star Princesa Yaiza on Lanzarote has launched its first Fatigue and Stress Magnesium

Cure at the resort’s Thalasso and Spa Centre (left and below). The two and five-day rebalancing programmes are designed to help guests overcome aspects of magnesium deficiency and include full body, hydro bath and cranial massages and algae wraps. The treatments incorporate marine magnesium oil in a concentrated solution to facilitate greater absorption. US: International spa brand Kerstin Florian, which uses magnesium as a key ingredient in its Mineral Collection, states that the element is essential to good health and plays a very big part in combating stress by reducing cortisol levels. The brand adds that clinical evidence shows magnesium levels can be boosted transdermally with lotion, oil or its Mineral Wellness Soak. Experts add that mineral baths work through the skin and it is believed that some mineral salts and trace elements penetrate into the system. No one knows the exact pathway, but research supports an overall improvement in wellbeing from bathing in quality mineral water and hot springs. www.thalion.com www.princesayaiza.com www.kerstinflorian.com

Yoga hits new heights USA: The High Roller in Las Vegas has launched in-cabin yoga on the world’s tallest observation wheel. Billed as ‘an elevated journey’, visitors can now experience a one-hour, two-rotation, yoga session while rising 167m above the Las Vegas skyline in one of 28 glass-enclosed cabins. Up to six yoga enthusiasts per cabin are equipped with a headset that guides them through the journey with instruction from Las Vegas-based Silent Savasana, working in partnership with High Roller Vegas, Caesars Entertainment and lululemon athletica. “This is truly a first-of-its-kind experience for Las Vegas,” says Bob Morse, president of hospitality, Caesars Entertainment. “We have found a new opportunity to take the High Roller experience to the next level for our visitors.” The sessions will run seven days a week with premium sunset and private one-to-one yoga options at specified times. Measuring 159m in diameter, the High Roller eclipses both the London Eye and Singapore Flyer in size. www.caesars.com/linq/high-roller www.silentsavasana.com



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Wellness Trends & developments

Resense’s new social spa hub CHINA: Kempinski The Spa Harbin at the Hotel Harbin in north-eastern China has been designed by Kempinski to deliver treatments inspired by the European cycle of seasons in an engaging, sociable environment. “The spa and health club is designed as a social ‘hub’ extending the concept of spa to encourage a broader platform of wellness experiences,” says Emlyn Brown, managing director, Asia, for Resense Spa. “Through an active calendar of member events, specialist classes, luxury product launches and guest lectures we are Emlyn Brown focusing on engagement and interaction.” The 2,000sqm spa has six treatment rooms, a luxury spa suite, male and female thermal areas, and services based on the elements of nature, physical restoration and healing through the use of natural or organic products. “With the increasing interest in natural beauty solutions, treatment efficacy and product sourcing, we have witnessed our Chinese consumers actively embrace our menu philosophy,” says Brown. www.resensespas.com


Meditation is of the moment UK/GLOBAL: Spiritual teacher Sri Sri Ravi Shankar, identified by Forbes magazine as one of the top five most powerful figures in India, addressed Members of Parliament and the House of Lords in London on a five-city tour of the UK under the banner ‘Meditation 2.0 – Go Deeper’. The renowned humanitarian was working to address people’s understanding of meditation. As part of the tour he also gave a keynote address to business leaders at the Institute of Chartered Accountants for England and Wales entitled ‘Leadership, Mind or Matter?’ www.artofliving.org Right: Matthew Offord, MP with Sri Sri Ravi Shankar at the House of Commons London

Now spas can think inside the box

Meditate on the latest tech trend The new era of meditation awareness is seeing consumers tap into mindfulness online. Here are four apps to set you on the journey to enlightenment: THE MINDFULNESS APP – Inviting users to ‘come into contact with the stillness and clarity within yourself’, this app provides instruction and inspiration for daily mindfulness. Developed by a team of Dutch psychologists, it offers users a total of 16 guided meditations and enables customisation of the time and type of activity required. www.mindfulness-app.com

BUDDHIFY – This award-winning app has more than 80 guided meditations custom-made for dealing with daily life situations, such as travelling, going to sleep, waking up, negative emotions, stress or pain and illness. Described as ‘the mindfulness app for modern life’, it also provides stats and graphs to track your progress. www.buddhify.com

HEADSPACE – With five million users, Headspace offers the fundamentals of meditation, requiring a commitment of just ten minutes a day while listening on the move or offline. Billed as ‘your gym membership for the mind’, the programme enables users to map their journey with a ‘buddy-up’ system to help motivate friends and reminders to help stay on track. www.headspace.com

WHIL – Designed to promote ‘mindfulness for the modern age’ Whil partners with trainers, teachers and experts to present 1,250 guided sessions. With mindfulness training for teens, mindfulness and yoga training for adults, and emotional intelligence and leadership for professionals, each programme aims for specific health, work and relationship outcomes. www.whil.com


GLOBAL: The SoulBoks concept from international spa company SoulHouse is based on the conscientious re-use and redesign of shipping containers to create accessible wellness facilities, beauty boxes, fitness zones and spa relaxation spaces. Its latest innovation, HotBoks, offers sauna and hot tubs integrated into a 12m container that can be placed in various locations, including alongside hotels as a lucrative add-on. “The concept first came about in England at a time when many leisure centres were preparing to close in order to rebuild or create new wellness offerings,” says Daniella Russell, spa development and operations director for SoulHouse. “We spoke with developers who were concerned about losing services and provided a solution to deliver ‘drop-in’ facilities.” The versatility of the SoulBoks

formula means it can metamorphose into an urban wellness area or a spa space at major events and SoulHouse has already established strategic partnerships with investors from Dubai, London and Argentina to set up such facilities. “Trying to be sustainable is often expensive, so we want to maximise ethical opportunities, efficiently and cost-effectively by mixing innovative designs with intelligent function,” says Russell. “SoulBoks can drop in a completely fitted container, with staff training and luxury elements to specification, enabling interchangeable opportunities that provide a short-term return on investment within two years as well as the long-term ability to adapt with shifting trends and demographics.” www.soulhouse.ae


Spas La Ferme Thermale, Les Prés d’Eugénie, France



Spas La Ferme Thermale, Les Prés d’Eugénie, France

Clockwise from far left: One of Les Prés d’Eugénie’s aesthetically stunning dishes; relaxing by a grand, open fireplace in La Ferme Thermale; celebrated chef Michel Guérard; the spa emphasises the benefits of hands-on treatments

A gourmet experience Since 1975, Michelin-starred expertise and thermal rituals have combined to make the Eugénie Method a unique spa experience. We sample the slimming cuisine that takes detox to another level R E P OR T BY M A R K S M I T H


he tree-lined village of Eugénie-les-Bains, in the south-western corner of France, has a reputation for healing that dates back to the 19th century when its namesake, Empress Eugénie of France, visited repeatedly to take the thermal waters. In 1962, the elegant hotel Les Prés d’Eugénie opened and by the mid 1970s it had gained its own reputation, this time for gastronomy under the direction of Michel Guérard, earning a three-Michelin-star rating that it has held ever since. Part of the family-run Chaîne Thermale Du Soleil, a group of French hot-spring resorts encompassing more than 20 medical spas, the 49-room Les Prés d’Eugénie has been treating guests with metabolic and weight problems for many years. Guérard developed his Great Slimming Cuisine in 1975 to offer guests a new culinary experience while maintaining a restricted calorie-controlled diet. “Our aim is to make people think and feel they are not eating slimming cuisine,” explains Guérard. “Not only do we lower the calorie count, but we work around dietary restrictions like less fat, and less sugar, and manage to reproduce taste and texture that should not be thought possible.” In addition to Guérard’s famous menu, The Eugénie Method includes an integrated health plan overseen by a dietician, as well as personalised medical advice. Most guests stay for between one and three weeks, combining the famous slimming programme with an anti-ageing, anti-stress or pure spa wellness package. These all include daily exercise and a regular series of spa treatments in the natural thermal waters of the hotel’s 1,000sqm La Ferme Thermale.

A trick of the eye An integral part of The Eugénie Method, along with hydrotherapy programmes taken at La Ferme Thermale, the Great Slimming Cuisine is built on French culinary traditions with presentation and flavour as its cornerstones. Guests can lose weight without sacrificing pleasure, says the hotel’s owner, Adeline Guérard. “The key to our philosophy is pleasure and satiety,” she adds. “Everything is based on the idea that you shouldn’t have to make an effort to lose some weight.” With a daily intake of around 1,200 calories, the Great Slimming Cuisine was joined in 2012 by a more rigorous, but no less flavoursome menu, entitled Minceur Essentielle Slimming Cuisine. Developed in conjunction with the spa’s on-site doctor, dietician and nutritionist, this new programme is predominantly plant-based and limits calorie intake to just 900 during the initial ‘offensive’ phase.



Spas La Ferme Thermale, Les Prés d’Eugénie, France

SPA STATS La Ferme Thermale at Les Prés d’Eugénie +33 (0) 5 58 05 06 07 www.michelguerard.com

Clockwise from above: Michel Guérard’s Eat Well, Stay Slim cookbook; cultured outdoor relaxation; a signature white clay mud bath; warmth and comfort characterise Les Prés d’Eugénie; a tasty starter with celery and truffle

Management: Guérard family Spa director: Anne-Laure Nussbaumer Spa manager: Cécile Ledru Designer: Christine Guérard Staff: 20 Size: 1,000sqm Signature treatment: White mud bath Number of rooms: 21 Product House: Decléor Facilities: Bath cabins, white mud baths, mud wrap cabins, individual thermal pools, shower cabins, steam room, physiotherapy cabin, consultation room, face and body treatment cabins, relaxation room, fitness studio

“We developed Minceur Essentielle Slimming Cuisine for people who did not have three weeks to spend here at the property but were expecting results in a short period of time,” explains Adeline Guérard. Following the ‘offensive’ stage, the ‘metabolic adjustment’ phase enables a continued period of intensive weight loss. Towards the end of the guest journey, during the ‘stabilisation’ phase, food intake is increased to ensure a seamless transition to home life where guests continue to receive dietary and aftercare advice. The cuisine created by Michel Guérard and his team is innovative, visually stunning and uses a host of culinary tricks to give guests the impression that they are eating ‘normal’ fine food. “You can have great cuisine and great taste that doesn’t have the calories,” says Adeline. “It’s about seasoning and presentation. You have to give the guest the impression that they are going to eat something more substantial.” “Slimming Cuisine is all about pleasure... and it starts with the eyes,” concurs Michel. Foams, reduced-fat sauces, vegetables and flowers feature heavily in the dishes; perfumed broth replaces oil for salad dressings and grated cauliflower replaces rice in risotto. Even ice cream is on the menu, but cleverly constructed with a high-speed blend of semi-skimmed milk. The exquisite offering is refreshed every day with options including Champvallon lamb with thyme; creamy vegetable risotto with prawns; and ceviche bar with mango.

More to the Method La Ferme Thermale’s hot springs produce two types of natural spa water that are reported to relieve arthritis and improve skin problems and metabolic issues. Rich in minerals such as sodium bicarbonate, sulphur, calcium and magnesium, the waters are included in every treatment, making the spa central to the success of The Eugénie Method. “The treatments help to facilitate weight loss and the thermal water acts as a diuretic, which is why we choose draining treatments for the weight-loss programmes,” says Adeline.



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Spas La Ferme Thermale, Les Prés d’Eugénie, France

Clockwise from top left: Guérard believes you should be able to eat fine food while losing weight; chocolate soufflé from Les Prés d’Eugénie’s menu; swimwear is optional in the white mud bath; the hotel and spa’s idyllic setting in the south-west corner of France

The spa itself is situated in the grounds to the rear of Les Prés d’Eugénie. Surrounded by a wildflower and herb garden its captivating traditional design is reminiscent of a French country cottage. The interior centres around large, open wood fires and secluded bathing rooms. French to its core, the spa is cosy, comforting and has an authenticity that many spas strive for, but few rarely achieve. With a focus on traditional hands-on therapies, the spa specialises in bathing rituals in pools, herbal baths and jet showers, plus steam and white mud pool bathing experiences. Each ritual lasts around 10-15 minutes and swimwear is optional, to ensure each guest achieves maximum benefit from their selected treatment. In between each ritual, guests can enjoy a fresh herbal infusion in the large relaxation lounge by the open fire. The baths rotate different infusions daily from blends of fresh sage, rosemary and thyme to a citrus combination of lemon and orange peel. A specialised needle shower is recommended to address cellulite, helping break down fatty deposits, but it is the signature white clay mud bath that elevates the spa’s offering to another level. Bathing in a mixture of kaolin


clay and thermal water, the density provides a feeling of weightlessness, allowing guests to completely relax in the warm mineral-rich clay. Decléor is the incumbent product house and provides facial and beauty rituals plus a full range of body treatments designed to enhance the slimming programmes. Wellness is at the heart of the operation at Les Prés d’Eugénie and running parallel to the spa is the Eugénie Thermal Unit, which provides specialised treatments for slimming, type-2 diabetes and musculoskeletal disorders. Prescribed by a doctor, French social security covers up to 65% of the cost with the remainder paid for by the patient or private insurance. Certified by the National Academy of Medicine, over 10,000 patients attend the unit each year. For a true measure of success, guests at Les Prés d’Eugénie report impressive weight loss during their stay, but for Michel, his greatest satisfaction comes when guests appreciate the fine cuisine. He says his proudest achievement with the Great Slimming Cuisine is “when people are not able to distinguish slimming cuisine from Michelin-starred cuisine. This is a real achievement.”


We deliver, just tell us where.

With offices in the UK and mainland China, we are uniquely placed to source, manage and deliver the widest selection of furniture, fixtures, equipment and on going consumables wherever you need across the world. To explore how we can add value to your next spa project please email spapartner@ellisons.co.uk or call us on +44 (0)24 7636 9114.




EXPERT GUIDE TO TEXTILES The best in high-performance uniforms, robes, linens and spa laundry



Expert Guide Textiles

NOEL ASMAR UNIFORMS A successful partnership between Grahame Gardner Ltd and the award-winning Noel Asmar uniform collection offers the Canadian brand’s design-led garments, a favourite of discerning therapists, across the UK and Europe

What is unique about Noel Asmar Uniforms?

How is your offering informed by the latest trends?

As the founder of SpaUniforms.com, Noel Asmar is a true pioneer. Since 2002 the brand has continued to expand and offer award-winning styles. We carry an in-stock collection of ready-to-wear spa uniforms so buyers can expect immediate deliveries and curate mix-and-match looks. These styles can be coordinated, accessorised and personalised with the addition of fun pieces such as ties and scarves.

Noel is actively involved in the global spa community and sits on the board of directors of ISPA, and has been appointed Global Wellness Day Ambassador for Canada. With a genuine interest in wellness and future trends that will make wellness more accessible to a wider audience, Noel’s involvement in the spa industry goes beyond spa and wellness uniforms.

What should spas look for in a uniform supplier?

We are excited to launch our hospitality collection with mens and womens’ shirting, suiting, vests, skirts and more. The curated collection provides a beautiful and branded look throughout the property. Exciting new moisture-wicking and fashion fabrics have been incorporated throughout the collection.

Spas should consider a supplier that helps to build their brand and support their business long term. Ready-to-wear collections provide unique benefits such as no minimums, easy re-orders and the ability to delivery globally. Quality, longevity, consistency and excellent customer service are essential for a successful uniform programme.

How do your products support spa staff? Noel Asmar uniforms are made for the way you move. Every feature is designed with the wearer in mind, including pleats, zip placement, button use, neckline and tunic length. Our signature fabric was carefully selected and tested for use in a spa to ensure that our product supports our client as much as possible. Every piece offers a flattering fit and an empowering look.


What are your latest innovations and launches?

What are you most excited about in 2016? This year we are launching the Noel Asmar collection to the mainstream women’s fashion market, which will also offer retail opportunities to luxury resorts. Our spring/summer 2017 collection is inspired by spa and resort living. Noel Asmar has also been selected to dress the Canadian Equestrian Team at the Rio Summer Olympics, which is a fantastic opportunity to marry our passion for uniforms with the style and flair of equestrian fashion.

What the experts say... Look to the long term: Always consider the longevity of a uniform when purchasing for your spa. Easy care, durability and fade resistance are crucial to maintaining a long-term uniform programme A careful choice: Ease of care is very important. Washing ability and stain resistance are key when working in a variety of spa roles and they dictate a uniform’s requirements Find a flattering fit: A contemporary and flattering fit is also very important in maintaining a streamlined and professional appearance for your staff at all times

SPA CLIENTS INCLUDE Ystad Saltsjöbad Hotel, Sweden Worldwide: Elizabeth Arden Pro, Four Seasons hotels, Ritz-Carlton Fairmont, Westin, Waldorf Astoria

Noel Asmar Uniforms

Exclusive distribution across the UK and Europe by Grahame Gardner Ltd +44 (0) 116 255 6326 www.grahamegardner.co.uk



Grahame Gardner Ltd. +44 (0)116 255 6326

sales@grahamegardner.co.uk www.grahamegardner.co.uk

Expert Guide Textiles

BC SOFTWEAR A leading UK independent manufacturer and supplier of luxury bathrobes and towels, BC Softwear’s headquarters offers a VIP spa treatment room where clients can view products in a lifestyle setting

What makes BC Softwear unique? BC Softwear specialises only in towelling, robes and slippers, and we have more than 2,000 satisfied customers. Our specific focus ensures that we continue to improve all aspects of our products, offering practical solutions and superior lifespans with the ability to withstand the rigours of commercial laundry environments.

What should spas look for in a textiles partner? Most spas find it difficult to predict the amount of stock they will require when opening a spa, or indeed during ongoing operations, since there are always peaks and troughs of occupancy. You need to choose a supplier that has a wide range of products for treatment areas, changing rooms and wet areas, all available from stock with no minimum order quantities. BC Softwear offers exceptional next-day service on all our products – even embroidered items have typically no more than a maximum two-week lead time. This is a service that our customers rely on to help them through their varying levels of occupancy.

How do your products enhance the spa experience? Textiles are the first touchpoint that clients experience in a spa. We have 15 years’ expertise in ensuring that this


first impression is the very best it can be. We can also minimise your cost of laundry and reduce treatment turnaround by optimising the number of towels per treatment.

How is your offering informed by the latest trends? We are trend-makers through our selection of coloured towels that go hand-in-hand with the latest spa design concepts. As experts in towelling, we monitor new manufacturing processes, but ultimately, quality and performance will outlast fashion trends.

What are your latest innovations and launches? One of the main challenges facing a busy spa is keeping on top of laundry requirements and our latest bathrobe innovation is the Supreme Robe, which offers the high level of luxury required for a deluxe spa, but is still easy to wash and dry. The Supreme Robe is made from a luxury polyester fleece with cotton inside. Woven as one material, it thus offers inner absorbency as the guest moves from wet area to treatment room, but still provides the super softness of fleece on the outer side of the robe. This robe has already been chosen by the newly rebranded Spa London, now known as Spa Experience, for all its multiple spa locations.

What the experts say... Keeping it clean: Always use a professional detergent for laundering spa towels as they are specifically designed to help remove oils and retain the towel’s original colour for longer Space to move: Never overfill washing machines with towels or robes – give them space to move around as this allows for better cleaning and reduces both friction and tangles Be selective: Choose your towels based on their purpose and expected usage. Treatments using oils, muds or exfoliants require a specific type of towel that is durable, fast-drying and can repel oils and odours

SPA CLIENTS INCLUDE: Champneys, UK Hoar Cross Hall, Staffs, UK Aqua Sana at Center Parcs, UK Deep Nature, France The Dorchester Collection Relais & Châteaux

BC Softwear

+44 (0) 845 210 4000 www.bcsoftwear.co.uk


The Ultimate in luxury towelling for your hotel and spa Fluffy towels and bathrobes | Vibrant colourfast colours Wide range of slippers and flip flops | Designed for quality and made to last

Call +44 (0) 845 210 4000 Web: www.bcsoftwear.co.uk Email: enquiries@bcsoftwear.co.uk Fax: +44 (0)1628 520841 For all enquiries in France contact our BC Softwear Sales Agent Corinne Fejoz. Email: c.fejoz@orange.fr Mobile +33 626 570 166


Expert Guide Textiles

FASHIONIZER SPA Through its use of sustainable and natural fabrics and its understanding of the challenges of the spa environment, London-based Fashionizer Spa designs and manufactures uniforms specifically tailored for spa use

What is unique about Fashionizer Spa?

How is your offering informed by the latest trends?

There are many unique qualities to Fashionizer Spa. We offer high quality design. We are pioneers in fabric development, especially for the spa environment, using natural and sustainable fabrics in our comprehensive range of women’s stock sizes (12 in total). We provide excellent customer service to our international customer base and can report high levels of client satisfaction.

A rise in the number of spas focusing on water-based treatments has inspired us to develop a range of uniforms made in a hydrophobic fabric that is perfectly suited to more humid working environments. Companies are also becoming more aware of environmental issues and Fashionizer Spa has been a pioneer in creating uniforms that are made from sustainable fabrics.

What should spas look for in a uniform supplier?

What are your latest innovations and launches?

Firstly, think about reliability in terms of delivery, the quality of garments and the level of customer service on offer. The supplier needs to understand the specific needs of spa uniforms and should offer flexibility in their products, supplying bespoke, stock or a combination of both. Finally, consider the company’s ethics, from fabric sourcing to fair employment.

A new collection made from our water-wise hydrophobic fibre is specifically designed for spas and resorts that have hydrotherapy at the heart of their treatments. The tunics and trousers have been created in a New Life recycled hydrophobic fibre, that doesn’t absorb moisture and is easy to wash as well as being quick to dry.

How do your products support spa staff?

We are excited about wellness and water. The spa industry is expanding its range of treatments beyond pampering and beauty into wellbeing programmes. An example of this is specialised hydrotherapy spas, which are a cornerstone of the French spa market and in many other European countries. We have received a very positive response to our newly launched uniforms that are specifically made for Thalasso and aquatherapy environments.

Staff want to look good in their uniforms, but they also need to be able to work comfortably in them. Natural, linen-rich, bamboo and cotton pique fabrics, and our organic Cotton Performance Fabric, are extremely comfortable to wear. Finishes and fabric treatments can enhance comfort: our new water-wise fabric, for example, doesn’t absorb water, so it is easier to wear for longer in a wet environment – and it dries quickly.


What are you most excited about in 2016?

What the experts say... Fitting fabrics: Choose a fabric that is fit for purpose: natural fibres for warm environments and quick-dry for water therapy spas Deliberate design: Choose a style that is flattering for staff, reflects your brand image and fits your property’s colours Accurate sizing: Make sure you order the correct sizes that give staff enough room to work in

SPA CLIENTS INCLUDE: Borgo Santo Pietro, Palazzetto, Italy Miramar La Cigale, Port de Crouesty, France Relais Thalasso Château des Tourelles, Pornichet, France Palazzo Consiglia, Valletta, Malta The Gainsborough Bath Spa, Bath, UK

Fashionizer Spa

+44 (0) 20 8995 0088 www.fashionizerspa.com


Exceptional Uniform Designs... Outstanding First Impressions Confortable. Stylish. Hydrophobic.

At Fashionizer Spa, we understand that spa environments have special requirements. That’s why we have created uniforms that are perfectly suited for aquatherapy and Thalasso spas, using water-wise hydrophobic fabric. Who says you can’t be fashionable and comfortable at the same time?

www.fashionizerspa.com enquiry@fashionizerspa.com +44 (0)20 8995 0088

Expert Guide Textiles

FLORENCE ROBY One of the UK’s leading suppliers, Merseyside-based Florence Roby was launched in 1968 and provides the beauty, hair and spa industry with uniforms made from its ethically sourced, non-iron ‘softex’ fabric

What is unique about Florence Roby? We are the UK’s style leader in luxury uniforms, offering new designs annually and using raw materials from a UK supplier. Our products are manufactured in the UK and Europe and we offer a bespoke design service using high-quality, durable materials. We are a family business whose designs are updated annually and influenced by the latest trends on the catwalk.

What should spas look for in a uniform supplier? Design continuity and lead times are key. We will ensure that, even if we no longer offer a particular line, customers can still order their current designs to ensure continuity across their brand. All of our manufacturing takes place within the UK or Europe so that we can provide a quick turnaround for our customers, helping to meet your deadlines quickly.

How do your products support spa staff? We use the innovative ‘softex’ fabric across all of our ranges. Our products are easy-care and non-iron, providing a comfortable fit for the wearer. Ensuring our lines are washed according to the instructions at low


temperatures and left to dry naturally will guarantee you style, comfort and longevity without having to spend hours on pressing.

How is your offering informed by the latest trends? We’re always keeping an eye on the catwalk as inspiration for our new product lines. We launch a new design each year and take the best of the latest fashions, whether it’s an on-trend cut or an original, striking use of colour, and then adapt them to the practical requirements of the industry. Our everyday uniforms reflect the latest styles but also allow spas to maintain brand continuity.

What are your latest innovations and launches? We’re excited about two new developments in particular. We are working with our suppliers to develop fabrics for warmer climates, plus we’re broadening our range to incorporate all areas of hotels, from spas and leisurewear to front of house, catering and housekeeping. We want to design one complete uniform for all staff so that our customers can purchase a collection which will incorporate the brand throughout.

What the experts say... Keep your sizing consistent: We test designs on all shapes and sizes to ensure a tailored size fits all figures Strengthen your brand through embroidery: We offer a free digitising service to help your brand stand out through your uniforms Consider everyone: Your uniform should cater for all shapes, sizes and genders, which we can customise to one consistent brand

SPA CLIENTS INCLUDE: Champneys Health Spa, UK Worldwide: Hilton eForea, Ritz, Elemis, Estee Lauder, Viking Cruises

Florence Roby

+44 (0) 151 548 2228 www.uniformcollection.com



2016 COLLECTION OUT NOW Call Mon - Fri 0151 548 2228


0151 548 2228 E. jan@uniformcollection.com W. www.uniformcollection.com

Expert Guide Textiles



Registered design

A ‘one-stop shop’ for towels, bathrobes, slippers, beauty supplies, memory foam products and disposable items, Majestic has over 40 years experience as a leading manufacturer in the luxury spa sector

What is unique about Majestic? As a leading manufacturer, we have complete control over the quality and cost of production, using only the highest quality dyes, chemicals and yarns while also ensuring a superior finish. Working closely with customers allows Majestic to constantly innovate and develop new products that are unique in terms of practicality and functionality, such as our best selling towels, bathrobes and memory foam items.

What should spas look for in a textiles partner? To ensure an optimal balance of superb quality and value for money it is best to purchase directly from a manufacturer. Our unrivalled selection of spa supplies makes us a ‘one-stop shop’, and this combined with a highly competitive discount structure, allows customers to make huge savings on all their spa requirements including towels, bathrobes, memory foam products, wet room accessories and disposable items.

How do your products enhance the spa experience? The quality, tactile superiority and unbeatable diversity of the Majestic range guarantees that spas will


find products that suit their business needs and fulfill the requirements of their clients. Attention to detail is the key to achieving the right environment and experience, as well as optimal comfort levels. Working closely with customers has ensured every Majestic product delivers first-class results worthy of a luxury spa.

How is your offering informed by the latest trends? Staying at the forefront of colour trends is imperative and Majestic takes guidance from global sources. Currently grey, fuschia and red are popular choices. Our colour ranges are constantly updated and as manufacturers, we have the flexibility of being able to make any colour or shade to order, depending on lead times and order size, so spas can achieve a truly bespoke look.

What are your latest innovations and launches? Constant product innovation is one of our core practices and allows us to continually meet the diverse needs of customers. We manufacture every range and regularly release new products. Our current best selling launches are from the Memory Foam range; these include the Couch Topper, the Bust and Back Support (with or without face hole) and the back wedge.

What the experts say... Put your needs first: Choose a manufacturer that has a wide range of fabrics to ensure unique treatment and environmental requirements of the spa are met Sample the quality: Look for a company with a long, established history that is prepared to give free samples, this is indicative of complete confidence in product quality Know the facts: Beware of companies that make unrealistic claims about the capabilities of their fabrics – if in doubt seek guidance from a manufacturer Shop around: Make substantial savings by choosing a manufacturer that can meet your entire spa needs (not just towels and robes) and offer tiered discounts

Majestic Towels

+44 (0) 121 772 0936 www.majestictowels.co.uk



SPATEC 16 Middle East

®Registered design

Trust Us To Exceed Your Expectations. INDUSTRY INNOVATORS Pioneers in setting the standards for luxury. Over 40 years acclaimed history in the beauty and spa sector sees Majestic continue to exceed the diverse, demanding needs of the industry.

WHY PAY MORE? Buy from the source. Majestic are manufacturers, not importers, so we can offer: + Uncompromising quality at very competitive prices, passing the savings on to you, the client.

+ Ultimate development flexibility allowing for ground breaking, innovative designs with a quality consistency that is unparalleled.

The quality of the robes purchased for spa use and also the efficient level of customer care is superb, illustrating that Majestic understands the specific needs of a successful, luxury business.

Cathy Ball, Spa Director, Calcot Spa.

YOUR BUSINESS IS OUR PRIORITY Discover the evolution of spa supplies today. Call our dedicated customer service team on:

0121 7739091 / 7720936 Email us:

info@majestictowels.co.uk View our extensive range and order online:


/MajesticTowels Scan now to discover more

Expert Guide Textiles

DIAMOND DESIGNS For 26 years the Diamond Designs team has specialised in high-end quality uniforms that combine design, innovation and practicality, keeping your staff’s needs at the forefront of everything they do

What is unique about Diamond Designs? As a family-run business, it’s easier for us to get to know you, what you want and need from a uniform and then to produce one that goes beyond your expectations. We absolutely love what we do and it’s our passion that has led to our success over the last couple of decades. Our goal is to design uniforms that make your working day a little easier.

What should spas look for in a uniform supplier? Service, durability, price and a feelgood factor. We design and manufacture all of our products and have a huge stock in our warehouse so can provide excellent customer service. We understand that price is important for our customers, but also quality. There are cheaper uniforms on the market but they will not have the same quality. We do provide a value range in addition to our Diamond Collection and we have introduced free delivery.

How do your products support spa staff? Our superior fabrics are an absolute blessing for spa staff during their working day. We use fabrics specifically designed for the spa industry which are breathable but also very durable. We have luxury French Natura fabric and our signature linen fabric. We have also introduced a second life cotton fabric which is natural and made from recycled materials.


What the experts say... Comfort is paramount: Busy therapists get hot in their working environment. Ensure their comfort buy choosing breathable fabrics such as Diamond Designs Natura or Cotton fabrics

How is your offering informed by the latest trends? We launch a new collection each year in spring/summer that’s informed by attending fashion and textile events in Paris. This helps us anticipate new trends in colour, accessories and fabric innovation.

What are your latest innovations and launches? Our newest innovation is our Cotton Club Second Life fabric. Made from recycled materials, the fabric is cool against the skin and also eco-friendly. We have two tunic styles, Grace and Emma, available in Cotton Club in a choice of black, white and purple. Our new jumpsuit is also proving very popular with trendy urban day spas.

What are you most excited about in 2016? We are launching an autumn range for the first time in 2016, which will feature limited edition colours especially for the season. This is a new venture for us and one which we are sure our clients will love.

Take good care: To ensure therapists look professional at all times, easy care fabric is a must. Diamond Designs Uniforms fabrics are non-crease and dry in 20 minutes Style it out: It is essential that your image reflects your spa ethos. Your therapists are your ambassadors. Ensure they wear uniforms that complement your spa

SPA CLIENTS INCLUDE: Fota Island Resort + Spa, Cork, Ireland Castle Leslie Estate, Monaghan, Ireland The Cliff Bay, Madeira, Portugal Hallenbad Spa, St Moritz, Switzerland The Mere Spa, Knutsford, UK

Diamond Designs

Tel: +353 42 9746333 www.diamonddesignsuniforms.com




see details below

n View our 2016 collection

online or call for a brochure.

n New Cotton Collection

now in Stock.

n Signature Linen Look

available in 6 Colours.

* Use Discount Code SPA10 for

a 10% discount on your order. Offer Valid until 31/10/16. Offer available online at the checkout or call us and quote. www.diamonddesignsuniforms.com

Expert Guide Textiles

SPARENITY Images: Ragdale Hall Health Hydro & Thermal Spa

An independent company with over 25 years experience in producing high-quality laundry care products, Sparenity is a unique detergent system, developed to meet the needs of in-house spa and hotel laundries

What is unique about Sparenity? We use innovative technology that significantly extends the life of garments being washed, while maintaining their original colour and vibrancy. Whites look bright cycle after cycle and garments remain soft, smooth and fresh, even after tumble drying. Items stay newer for longer, meaning real cost savings.

What the experts say... Create scents appeal: The look, smell and feel of robes and towels are key factors in the overall guest experience

What should spas look for in a textiles partner? Foremost, it’s an understanding and experience of the on-premise laundry sector. At Sparenity, we use our knowledge and superior technical support to work with customers to ensure first-class wash results. We have tried and tested products, which provide the reassurance that guest expectations will be met, as well as offering staff training to ensure a smooth running laundry. We provide comprehensive product and COSHH training, so that the Sparenity range is used effectively and safely.

How do your products prolong the life of textiles? Our range has been formulated to protect the integrity of fabric fibres and prevent chemical damage. This extends the lifetime of textiles and linens, ensuring that spas maximise their return on investment in these items.

What else can Sparenity offer spas? Sparenity effortlessly releases oils trapped in fibres. If not removed, residual oils cause unpleasant odours


The gentle touch: Avoid aggressive laundry chemicals, which shorten the lifetime of items and lead to costly premature replacement

and pose a fire risk during tumble drying. Our Colourmagic detergent does not contain optical brightening agents, which can mask true shades and affect textile colours. Furthermore, our Aromafresh fabric conditioner features a premium dual-fragrance system, which delivers bursts of fragrance for several weeks after drying.

What are your latest innovations and launches? We have recently launched Sparenity Evanesce, a powerful pre-wash spray stain remover for both whites and colours. Evanesce penetrates deep into the fibres to remove make-up and treatment lotions.

Tailor-made results: Dedicated wash programmes, tailored to your particular requirements, ensure optimum wash results and reduced laundry operating costs

SPA CLIENTS INCLUDE: Ragdale Hall, Melton Mowbray, UK Nirvana Spa, Wokingham, UK Spa at Ramside, Durham, UK Ockenden Manor, Cuckfield, UK The Woodland Spa, Burnley, UK Hoar Cross Hall, Burton-on-Trent, UK


+44 (0) 1495 792211 www.sparenity.co.uk


Expert Guide Textiles

INLINE LONDON Founded in 1993 on the belief that spa professionals should look and feel remarkable in their workwear, Inline London created an exclusive brand of quality corporate wear, manufactured in the UK and Europe

excellent drape, are fade resistant, tear resistant and dry easily. With the addition of stretch, the garments are a pleasure to wear and require minimal care.

What is unique about Inline London?

How is your offering informed by the latest trends?

The Inline brand is synonymous with quality in all areas; high-end products and manufacturing backed by superior service. Our three main values are innovation, integrity and staying in-tune. We pioneered the use of bi-stretch in the spa market and continue to innovate and remain at the cutting edge of technology. We operate with integrity, look after our customers and listen to their needs. We are fully tuned in to market trends and offer a truly modern, luxury range of garments.

Fashion is transient, whereas workwear is all about continuity and endurance. It is nice to follow fashion trends and include unusual details, however, the main driver has to be sophisticated and stylish garments that flatter not only petite figures, but larger ones as well. The fabric needs to be durable with stretch and breathable properties for utmost comfort.

What should spas look for in a uniform supplier? An excellent track record with years of experience makes for a good choice of supplier. A company does not thrive in a competitive market unless it is doing something right. We are a family-run concern that prides itself on a personal service. Repeat business is the best business, so it is vital that our customers are satisfied. We listen to our customers, act on their feedback and continually strive to be one step ahead of our competitors.

How do your products support spa staff? Our fabrics are engineered for comfort. We use the finest performance polyester fabrics with moisture-wicking properties akin to the sports industry. Our fabrics have


What are your latest innovations and launches? This year we have launched two new fabrics exclusive to Inline. Our performance crepe with pinhole technology allows the air to circulate freely for improved breathability, and our linen-look performance polyester with an open weave for coolness. This fabric provides the more natural look of linen, but without the creasing of natural linen, and is currently favoured by spas in warmer climates around the world.

What are you most excited about in 2016? We are working closely with various spa consultants on some exciting new launches for 2017. We are particularly enthusiastic about the introduction of a new range of unique styles at the end of this year, as well as the addition of new performance fabrics.

What the experts say... The finest of forms: Every uniform should look stylish and be expertly engineered so that it flatters the wearer’s body shape Finding functionality: Uniforms need to be able to stretch for comfort and to aid crease recovery. They should be made from a performance fabric that keeps the wearer cool and can withstand the rigours of washing and wearing on a daily basis. Ensure good service: Your uniform supplier should offer a high level of personal service, continuity and guidance on reinforcing brand identity using embroidered or printed logos.

SPA CLIENTS INCLUDE: Arabella Spa, Spain and Germany Ritz Carlton, Abama, Spain Park Hyatt, Milano, Italy Radisson Blu Resort, Terme di Galzignano, Italy Soskin, France Hotel Vier Jahreszeiten Kempinski, Germany

Inline London

+44 (0) 1483 514820 www.inlinelondon.co.uk








Editor’s choice

Spa sensibility at Third Space Tower Bridge club Sparcstudio’s wellness-led design offers members a sense of ‘drama and energy’ Billed as ‘redefining London’s fitness landscape’, the newlyopened private gym club Third Space Tower Bridge has been designed with a strong spa and wellness sensibility by specialist spa, wellness and hotel designers Sparcstudio. A comprehensive makeover of the site, which was formerly Beverley Bayes 37 Degress, aimed to create a genuine ‘club feel’ for the company’s third London property, with standout elements of the 2,601sqm space including a Hot Yoga studio, interactive lighting design and a pool suite with juniper log hot zones. Sparcstudio’s Beverley Bayes says Third Space’s ‘360-degree’ approach to intelligent, holistic, healthy living very much influenced the design and the gym user’s journey was considered in a similar way to that


of a spa guest, with a sense of drama and energy built in. From the reception/clubroom, members pass through a darkened ‘transition zone’, with an interactive sensory light wall by Jason Bruges Studio, before entering a double-height fitness hall. Most recent to open was the Hot Yoga studio (bottom right) – a space that Bayes says has purity at its very heart. “We wanted to create a studio with a unique aromatic sensory element and a pared-back, pure feel,” she explains. “We lined the lower third of the wall with aromatic juniper wood, end-grain logs and the upper walls are clad in ‘shaker-style’ panelling, decorated in a matte plaster pink finish. “The aroma is accentuated as the room heats and several members have responded by saying this is the best studio they’ve ever been in.”




Style Design, form & function

Porcelanosa t Cromoterapia

The new Cromoterapia shower head from Porcelanosa emits a soothing light to deepen relaxation during the showering experience. Ideally paired with other products from the group’s new premium collection, such as the Soleil bathtub, the shower head options include rain, column and spray or rain, column and waterfall, and can be adjusted according to requirements. Three colour programmes are available including the warmth of Energy; the cooler tones of Relax; and Sensations which synergises both warm and cool colours for a varied, stimulating effect.


Artemide u Incalmo by Carlotta de Bevilacqua and Fabio Zanola

Cleverly combining clear and matte glass, the Incalmo would be an attractive lighting solution for a spa’s relaxation area. Taking its name from a glass-blowing technique refined in Murano, Venice, during the 16th century, the Incalmo is blown in Artemide’s Venice-based factory and as such, has a hand-crafted dimension to its creation. Combining LED technological innovation with ancient craftsmanship skills in a re-interpretation of blown glass, the light is the latest launch from leading Italian manufacturer Artemide, which specialises in technologically advanced lighting with a high-performance approach.


Summit u Krios by Conrad Sanchez

Part of teak furniture specialist Summit’s ‘next generation’ collection of products, the contemporary Krios range of lounge furniture has made its European debut. Designed by Californian Conrad Sanchez, Krios was created with the essence of California living at its heart and is generously proportioned with extra-deep seats and a generous width. The design artfully juxtaposes hard-edged angular metal lines which are softened by the natural colour and texture of the plantation-grown teak and rounded corners of the cushions. The collection includes a lounge chair, chaise and a corner section as well as a three-piece coffee table which can be pulled apart to create three triangular side tables.




Style Design, form & function

DuPont Corian t Corian Charging Surface

The innovative Corian Charging Surface offers a great way for spa guests and staff to charge their smartphones or tablets throughout a spa’s interior environment. Created by the leading global brand for surfaces, a state-of-the-art induction charging technology is carefully concealed within the surface. When a smartphone or tablet touches the recharging spot on the surface, the induced current is transferred through the table and charges the batteries. A green light shows that the device is being charged and charging stops automatically when the battery is full. The charging surface can also be incorporated into existing DuPont Corian work surfaces and has a dual charger that is compatible with both the standard systems that are currently on the market.


Ethics Leisure t Total Gym Row Trainer

Claimed to be the only rowing machine that uses adjustable bodyweight resistance on an incline, the new Total Gym Row Trainer targets all muscle groups simultaneously and enables a smooth, consistent load through the entire range of motion. Ergonomically designed for multi-planar movement, the trainer is ideal for beginners as well as more experienced users and allows adjustable incline bodyweight resistance to integrate strength with cardio. Although the kit has been created for rowing, at an incline, the Total Gym Row Trainer facilitates additional exercises such as alternating side-to-side row and bicep curls. By providing both concentric and eccentric loading, it effectively trains prime stabilising muscles as well as boosting proprioception.

www.ethicsleisure.com Gharieni u Quartz fillings

Three new colour and hybrid-quartz sand options have been unveiled for use on Gharieni’s MLX Quartz treatment table. Solid Ocean mixes blue, white and grey quartz sand and is intended to be reminiscent of silver-blue waves. Himalayan Touch blends quartz sand and Himalayan rock salt, and when heated it releases the salt’s ions for further wellness benefits including relaxation and revitalisation. The final, striking combination is called Baltic Sunset and mixes quartz sand with high-quality Baltic amber. Called the ‘Gold of the Baltic Sea’, the amber is said to contain a number of beneficial properties. The Baltic Sunset blend is also suitable for thalassotherapy treatments. Further customisation of colour mixtures and treatment table presentations are also now available on request.




Style Design, form & function

Carlton Beauty & Spa u Masterclass

The elegant new Masterclass Electric Couch boasts a streamlined and contemporary aesthetic and would be a versatile solution for a wide range of spa applications. Practical for a variery of treatments, the three-section couch features an electric lifting system and can be smoothly and silently adjusted into a several positions including adjustment of the couch height and the angle of the backrest and seat. Controlled by a handset for ease of use, an optional spacious storage cabinet in wood wenge is available, which also includes a multi-electric power socket.

www.thecarltongroup.co.uk DesRes Design q Rattan Swing Chair

Based on old drawings of historic wicker designs, the new Rattan collection from DesRes Design includes a striking Rattan Swing Chair. Natural and synthetic fibres have been combined for durability with each chair handcrafted with ‘skin’ on rattan using stainless steel screws to ensure each piece is strong, enduring and weather resistant. Each seat is then handwoven with polystrands in white and capuccino to produce a lightweight and durable piece of furniture that is impervious to UV rays and maintains elasticity, even after years of use. When kept outdoors, the natural rattan colour will turn silvery grey over time, which enhances the character of the furniture.


Earthlite t UV Hot Towel Cabinet

Leading massage and spa equipment supplier Living Earth Crafts has unveiled its high-quality range of UV Hot Towel Cabinets. With a sleek design and compact footprint, the durable cabinet heats and sanitises wash cloths and towels for continuous use throughout the day, and has been engineered to produce consistent heat ranges. Available in two colours and three different sizes, the cabinet is said to be easy to operate, has a rust-proof aluminium interior and includes a towel rack and drip pan.




Style Design, form & function

Lasvit u Ludwig chandelier by Maurizio Galante

Referencing a romantic bygone era, the Ludwig chandelier features neoclassical proportions that are reinterpreted with slick and streamlined forms and would be a dazzling centrepiece to a spa reception. The use of industrial glass tubes lends a modern elegance to the chandelier while the contours remain loyal to their neoclassical references. Designed by haute couture fashion designer Maurizio Galante, the chandelier is the latest piece to be produced as part of a collaboration with Lasvit glassmakers which began in 2013.


Kettal t Landscape double lounger

Part of Kettal’s Landscape product family, this double lounger, perfect for spa gardens and relaxation areas, deftly combines form and function. With a base crafted from aluminium, three different colours are available as standard while a range of other finishes can be provided on request. The top cushions are made from an easy-clean fabric that is both quick to dry and durable, and the lounger can be moved into five different positions as required. Other products within the collection include sofas, foot rests, tables and a daybed.


Every issue of European Spa showcases the best in spa equipment design, textiles and furnishings. Call +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com



Photos: Center Parcs Aqua Sana, Woburn


HLC offers expert advice to all those embarking on any exciting and cuttingedge project in the field of hospitality & leisure, including: spa and wellness facilities; hotel and resort accommodation; food and beverage outlets; retail experiences; indoor and outdoor leisure; infrastructure and landscaping designs.

“We take your aspirations and turn them into reality, across the whole spectrum of hospitality, spa, wellness and leisure developments.” Don Camilleri HL Concepts

dc@hlconcepts.co.uk | www.hlconcepts.co.uk

Between the covers

We connect you with the best brands serving the spa and wellness sector. This issue of European Spa features the latest expertise, news and developments from: Aachen Wellness 66 Amphorm Consulting 48 Areen Hospitality 48 Aromatherapy Associates 8, 21, 32, 53 Artemide 115 Aveda 32 Babor 21, 53, 75 Bamford 48 Barr + Wray 32, 64 BC Softwear 21, 32, 97, 101 Beauty Express 30 Beyond Digital 66 Biologique Recherche 21, 32, 35 blinc 32 Book4Time 81 Carita 17, 32, 53 Carlton Beauty & Spa 115 Caudalie 6, 32, 53 Charme d’Orient 32 Cinq Mondes 53 Circadia 32 Clarins 32, 53 Clinic Lémanic 21 Clinique 21 CND 53, 71 CND Spa 21, 72 [comfort zone] 13, 32 Commercial Spa Strategies 32 CREWE Associates 75 Cryo 21 48 DaleSauna 32, 82 Decléor IFC, 32, 53 DesRes Design 115 Diamond Designs 97, 109 Donna Karan 32 DuPont Corian 115 Earthlite 115 Elemental Herbology 62, 89 Elemis 4, 21, 32, 53 Ellisons 21, 32, 95 ESPA 21, 32, 53, 66, 83, OBC

Essie 40 Estée Lauder 32 Ethics Leisure 115 Fashionizer Spa 48, 97, 103 Florence Roby 32, 97, 105 Gantner Technologies 66 Germaine de Cappuccini 59 Gerrard International 21, 53 Gharieni 32, 48, 51, 66, 115 Global Wellness Summit 20, 21, 75 Heavenskincare 32 HL Concepts 32, 120 ila Spa 40 Inline London 97, 113 Intraceuticals 48 Jason Bruges Studio 115 JC Leisure Solutions 32 Jessica 21, 32, 37, 53 Kerstin Florian 14, 53, 83 Kettal 115 L’Oreal 32, 40, 66 La Sultane de Saba 53 La Vallée 21 Laboratoires Camylle 32 Lasvit 115 LEMI 32, 114 Life Fitness 66 Linser Hospitality 48, 75 Living Earth Crafts 66, 96 London Spa Company 61 Louella Belle 53 Magic Spa 21 Majestic Towels 97, 107 Mesosystem 32 Mii 21, 32, 38, 53, 66 MKV Design 21 Morgan Taylor 66 MoroccanTan 21, 96 Murad 21, 53 MyZone 66 Natura Bissé 32, 45

Natural Spa Factory 87 Noel Asmar Uniforms 98, 99 Oakworks 66, 123 OPI 21, 40, 47, 53 Osea 40 Penguin Pools 66 Phytomer 53 Porcelanosa 115 Premier Software 71 QMS Medicosmetics 40 Resort Suite 32, 93 Resource for Leisure Assets 48 Ritz Health Club Paris 48 RKF Luxury Linen 32 Salt of the Earth 66 Sothys 53 SoulHouse 83 Spa Project 32 Spafinder Wellness 32 Spa Life 21, 29 Sparcstudio 93, 115 Sparenity 97, 111 SPATEC 27, 32 Spiezia Organics 32 Subtle Energies 53 Summit 115 Sweet Squared 21 Technogym 32, 40, 79 Thalasso & Spa Consulting 48 Thalgo 10, 53 Thalion 83 The Anastasia Achilleos Method 40 Touch America 40 Treatwell 32, 52 Vinesime 48 VOYA 25, 83 Waxperts 21 Wellbeing Escapes 83 Yon-Ka 21 Zenoti 32 Zimmer MedizinSysteme 32

Bold page numbers refer to advertisements, non-bold numbers refer to the first page of each section in which a company appears. To discuss any bespoke advertising requirements, please contact the sales team at European Spa, T: +44 (0) 115 950 4748.



Last Word Alcide Leali Jr

The natural way forward Alcide Leali Jr, managing director of Lefay Resort & SPA Lago di Garda, Italy details the award-winning destination spa’s constant search for sustainability


hen my parents created the Lefay Resorts brand in 2006, they did so on the premise that personal wellbeing should never compromise environmental wellbeing. Their plan was to build a collection of eco-resorts based on a modern interpretation of ‘luxury’, with a strong commitment to sustainability and a new, innovative concept of global wellness. At the time, this type of project was without precedent in Italy. At Lefay, our ethical values are integral to our offering and go way beyond mere aesthetics. Our respect for the environment and local communities has been addressed through innovative design, technology and education. The first steps towards environmental sustainability were carried out during the design stage of our resort overlooking Lake Garda. Our architects designed buildings that are efficient in terms of logistics and energy, and with roofs covered in vegetation they blend into the surrounding environment. Although the cost of building an eco-resort is higher than a regular hotel property, the conservation and use of renewable energy helps to keep costs down in the long term. Today, 85% of our resort’s heating comes from renewable energy, as does 100% of its cooling and air purification, 75% of which is home produced. Our electricity is 100% from renewable sources, with 60% of it generated on site, and rain water and purified swimming pool water is used to hydrate the gardens. All of this means that we can cut CO2 emissions by 1,130 tonnes per year.

Local produce and people We have tried to use only local and natural materials throughout the resort. These include chemical-free, water-based


paint on the walls; natural and untreated cotton for all fabrics; olive wood from the Garda for parquet flooring; Italian walnut furniture; and red Verona marble for flooring. Locally produced olive oil and home-grown herbs and lemons are used in many of our spa treatments and we are planning an organic vegetable garden to supply the kitchen. On the waste side, we are totally committed to recycling and to progressively cutting our output. We use recycled and ecological paper for all our needs and we use only glass bottles. We believe whole-heartedly in recruiting from the local area and invest heavily in training. We also strive to raise awareness among guests and work to influence public opinion in matters concerning respect for the environment. I’m proud to say that our resort has been leading the way in eco-sustainable tourism in Italy. Two years ago, we became the first luxury hotel in Italy to achieve zero carbon emissions. This year we became only the fourth hotel in the world to acquire the Ecocert ‘Being – Organic and Ecological Spa’ certification, which sets a standard for wellness facilities that consider sustainability to be a fundamental value – and we plan to continue these standards at our exciting new eco-spa resort in the Dolomites, so watch this space.

Meet the expert With a degree in Business Administration and a masters in International Management, Alcide Leali Jr. became marketing director of Lefay Resorts in 2008. He was subsequently appointed managing director of the multiple award-winning, ecologically certified and family-run spa business in 2011. www.lefayresorts.com







Coming soon are 5 new design spaces and new table designs to match. Let us help you find the perfect solution to complement your style. Oakworks Spa and Massage Equipment has been an industry favorite for over 35 years with a reputation built on quality craftsmanship. We are excited to expand on that experience and apply it to a new line of modern, sophisticated designs. Work with Oakworks and experience a new standard of excellence!



Let's talk!




Vice President of U.S. Business Development Spa & Massage

Vice President of International Business Development

jwadley@oakworks.com 001 717.227.3115

dberlanga@oakworks.com 001 717.759.3125


MADE IN THE U.S.A. www.oakworks.com | info@oakworks.com | 001 717.235.6807 © 2016 OAKWORKS , INC. ®

AWARD WINNING SPA DESIGN, NATURAL PRODUCTS AND TREATMENTS By offering real flexibility with our spa services, every partner regardless of size or location can select the precise solution for their business – whether it’s letting us take care of every detail of spa design and management, or supplying our world-class products, treatments and training. Our unrivalled expertise, results-driven approach and personal service are what set us apart and ensure a successful and stable solution for your spa business. To hear more about our spa service portfolio, speak to one of our team on +44 (0)1252 742804. enquiries@espainternational.co.uk espa-consulting.com

Mandapa Spa, a Ritz-Carlton Reserve

Profile for European Spa magazine

European Spa magazine Issue 53  

THE NO.1 BUSINESS MAGAZINE FOR SPA & WELLNESS PROFESSIONALS: European Spa is a beautifully designed, intelligent business magazine for the g...

European Spa magazine Issue 53  

THE NO.1 BUSINESS MAGAZINE FOR SPA & WELLNESS PROFESSIONALS: European Spa is a beautifully designed, intelligent business magazine for the g...