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Issue 51 | April/May 2016 | www.europeanspamagazine.com


A look inside the luxurious new chalet at Spa-Hotel Jagdhof


Embrace the great outdoors at Galgorm Resort & Spa


Social evolution is on the menu at Norway’s biggest day spa


Expert advice and the best skin-finishing products

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Welcome I SS U E 51 | A P R I L / M AY 2016

Compelling connections


ith spring beginning to blossom, its time to step up the positive

energy we create for spa guests, to really engage and inspire them through refreshed therapies, treatments and wellness services. In this issue we head north to Oslo, west to Northern Ireland, and south to the Austrian Tyrol for tours of three fantastic spas that have raised the bar when it comes to making that all-important guest connection. Debuting as ‘Europe’s biggest’ and possibly ‘sexiest’ day spa, Norway’s The Well (p60) has created an evolutionary social spa scene, while Galgorm Resort & Spa’s new Thermal Village (p96) encompasses the best of Northern Ireland’s natural beauty in its adventurous Spa Garden. In Austria, Spa-Hotel Jagdhof (p36) offers authentic Alpine healing in the luxurious surroundings of its stunning new Spa Chalet. Elsewhere, in our Menu section we talk to Elemis’ managing director, Noella Gabriel, about the brand’s Biotec Energising Skincare System (p70), and Murad’s Tracey Wilmot gives us the inside track on how prescriptive skincare and wellness combine in The Murad Method Facial System (p84). Also in our round-up of the latest product innovations, we deliver a sun-kissed Expert Guide to Tanning (p87) featuring the finest skin-finishing treatments and retail offerings. Finally, while they have two very different approaches at resorts thousands of miles apart, we discover that for Canyon Ranch co-founder Mel Zuckerman (p114) and Lanserhof’s Dr Christian Harisch (p58), the simple, yet crucial idea that ‘health is precious’ lies behind both of their life-changing resort concepts. This is an understanding that we should all embrace while spring is in the air and a sense of possibility pervades. As always, we hope you enjoy this issue, full of refreshing ideas to inspire you as the days become brighter. Sarah Camilleri Publisher & founding editor

The Team Publisher & founding editor Sarah Camilleri +44 (0) 115 950 4748 sarah.camilleri@spapublishing.com

Contributing editor Hellena Barnes +44 (0) 115 950 4748 hellena.barnes@spapublishing.com

Subscriptions manager Angela Sharpe +44 (0) 1353 772173 subscribe@spapublishing.com

Art director Richard Page +44 (0) 7917 646495 richard@spapublishing.com

Contributing editor Mark Smith +44 (0) 7956 658261 mark.smith@spapublishing.com

Accounts manager Julie Jones +44 (0) 115 950 4748 accounts@spapublishing.com

Production editor David Fagan +44 (0) 115 950 4748 david.fagan@spapublishing.com

Contributing editor Sarah Todd +44 (0) 115 950 4748 sarah.todd@spapublishing.com

Online & social media www.europeanspamagazine.com @eurospamag

Office address: European Spa Magazine, Spa Publishing Ltd, Halifax House, Halifax Place, Nottingham, NG1 1QN, UK.


The No.1 business magazine for spa and wellness professionals. Published six times a year by Spa Publishing Ltd, European Spa is an independent, intelligent business title specifically for spa decision makers shaping the wellness market throughout the UK, Europe and beyond. European Spa is printed by Buxton Press on paper sourced from FSC-certified forests. Spa Publishing Ltd is registered in England. Company No. 6293825


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Contents I SS U E 51 | A P R I L / M AY 2016




The latest deals, developments and appointments at the highest level, including the launch of T Spa at Lake Como’s Grand Hotel Tremezzo


As media partner, we look at what lies in store for delegates at the tenth anniversary of the networking event


‘Creating from the Core of Goodness’ was a theme that allowed spa and wellness professionals to share experiences, values and insight in Berlin


The wellness icon recalls life-changing moments that led to the creation of the pioneering US destination, soon to extend its reach into Europe




The new Spa Chalet at a restyled jSPA, designed by Heinz Schletterer, offers superlative luxury, peerless treatments and a sumptuous private spa for couples


This veritable palace of wellness brings to life spa traditions from all corners of the world in a contemporary and sociable atmosphere


& SPA, NORTHERN IRELAND An £11m spa village redevelopment has linked the hotel’s rejuvenated facilities with stunningly located, extensive new outdoor hydrothermal attractions




Expert Guide 87 TANNING

This issue’s Expert Guide brings together the best professional services for spas, with insight and opinion from leading brands including Kissed by Mii, MoroccanTan, Fake Bake, Vita Liberata and Sienna X


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I SS U E 51 | A P R I L / M AY 2016

Wellness 51 WELLNESS


Our selection of the hottest new wellbeing trends, including how to get involved in Global Wellness Day 2016, and the low-down on vibrational healing


The director of immersive training provider Wildfitness discusses how spas can bridge the gap between modern cultural and physical evolution


The resort’s CEO and owner talks about his wellness achievements, reflecting on his greatest challenges and successes, and the importance of a balanced lifestyle



Co-founder Noella Gabriel heralds the new Biotec Energising Skincare System as a new era of innovation for the brand


The best new product and treatment launches, including our editor’s choice of Decléor’s Aroma Blend


Training director Tracey Wilmot on Dr Murad’s holistic combination of prescriptive skincare and wellness advice

Design 105 STYLE

We mark 25 years of exquisite production by equipment specialist Gharieni and discover the dedication and heritage that drives Italian hydrotherapy brand Bossini

51 105

On the cover Innovation, luxurious comfort and the healing benefits of nature combine to make Spa-Hotel Jagdhof’s Private Spa Suite one of the Austrian Tyrol’s newest must-visit wellness destinations (p36).

European Spa magazine is published by Spa Publishing Ltd. The Publisher has taken all reasonable measures to ensure the information detailed in European Spa magazine is correct at the time of going to print, and while every care is taken to avoid inaccuracies the Publisher does not accept responsibility for any errors or omissions from any information within this edition. Views expressed in European Spa are not necessarily those of Spa Publishing Ltd. All rights reserved, reproduction in whole or part without the Publisher’s permission is strictly prohibited. © Spa Publishing Ltd








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Grand Hotel Tremezzo completes T Spa transformation New wellness programmes will complement the relaunch of the contemporary 1,000sqm spa on the shore of Lake Como ITALY: Grand Hotel

Tremezzo on Lake Como has completed an extensive, five-year renovation project that has seen the addition of more than 1,000sqm to its luxurious T Spa offering. Reopened in March, the final stages of the work saw guest rooms revamped as well Valentina De Santis as a hammam, steam room, and nail salon added to the spa. The newly transformed 18th century Villa Emilia now offers Suite Emilia, which has private spa access, with interiors complementing the hotel’s aquatic and sylvan surroundings. “This season we are very proud to present a completely new spa,” said Valentina De Santis, CEO and owner of Grand Hotel Tremezzo. “We increased the wellness offering as we want our guests to be truly pampered and to recharge. T Spa has a contemporary design, while all the integrated furniture is simple and minimal,


enhancing the original classic style of the property with a linear and modern touch.” Designed by architect Ruggero Venelli, the three-storey T Spa, which partners with ESPA, also comprises five treatment rooms, as well as a mosaic-lined makeup studio. “The spa offers our guests that extra luxury to relax and enjoy the views of the lake while being pampered,” said De Santis. “Our hotel not only offers wonderful accommodation, food and atmosphere, but it can now guarantee wellness for each guest.” The family-owned, Art Nouveau Grand Hotel Tremezzo commands an enchanting position on Lake Como with panoramic views of both the town of Bellagio, the Riviera delle Azalee and the Grigne Mountains. To complement the new spa, a series of gourmet and wellness programmes, including a variery of outdoor yoga classes designed to indulge and relax the mind and body, will be launching throughout the year. www.grandhoteltremezzo.com

“We’ve increased the wellness offering as we want our guests to be truly pampered and to recharge.” Valentina De Santis
 CEO, Grand Hotel Tremezzo


Business News

[comfort zone] appoints new GM

April debut for £6m nature-inspired Gaia Spa UK: The finishing touches are being made to Gaia Spa at

the historic Boringdon Hall Hotel in Plymouth, ahead of its April launch. Named after the Greek goddess Gaia, or Mother Nature, and pledging to promote ‘natural wellbeing’, the £6m spa will be one of the UK’s largest openings this year. Set over 1,700sqm will be 12 dedicated treatment rooms, two infinity pools, indoor and outdoor heat experiences, a gym, and a ‘Spatisserie’ providing guests with nutritious dining options. With substantial outdoor space, there will also be dedicated areas for spa treatments, meditation and yoga practice, as well as a wildflower meadow relaxation space.

Treatments will use Gaia Spa’s own brand of products as well as ESPA. The spa interior has been designed by co-director Gayle Nettleton, who sourced all the raw materials and furnishings to ensure that each element of the build and guest journey reflects a link with nature as well as providing the highest standards of luxury. Diane Nettleton, Gaia Spa co-director, said: “The spa has been inspired by nature and the need for wellbeing. Taking a natural approach to wellness and relaxation, Gaia Spa will offer an extensive range of facilities unlike any other spa in the UK.” www.gaiaboringdon.co.uk

GLOBAL: Italian spa brand [comfort zone] has strengthened its global reach with the appointment of Brian Brazeau as general manager. Commenting on the appointment [comfort zone]’s founder and chairman Dr Davide Bollati told European Spa: “Brian brings the right energy, expertise and international approach to really take the company to the next level.” Canadian Brazeau, who has taken up his new role at [comfort zone]’s HQ in Palma, Italy, said: “[comfort zone] is not just a business; it’s a culture, it’s a lifestyle and it has a sense of purpose, and more and more this is something that people connect with.” He added that he was looking forward to the challenge of leading a new phase of global development and growth for the brand. “With the trust that Davide and the team have put in me, the sky’s the limit,” Brazeau enthused. www.comfortzone.it

Hilton unveils ‘below sea-level’ landmark hotel and spa at Schipol THE NETHERLANDS: Created by the London-based design practice The Gallery HBA, Hilton’s new landmark airport hotel and eforea spa has opened at Schiphol Airport. Inspired by the airport’s position four metres below sea level, the spa evokes a sense of underwater tranquility, with the walls of the four treatment rooms textured to resemble rippling water, and the wet area’s darkly clad walls, metallic tile mosaics and shimmering clusters of wire pendants taking guests further ‘underwater’. Developed by Schiphol Real Estate, the 433-bedroom hotel and spa are located within an iconic, cubic-designed building by Mecanoo Architecten, with a 42m high central atrium. The spa menu offers 23 massage, facial and body therapies, and treatments will use Elemis and Dutch cosmetics brand Rituals. Constantina Tsoutsikou, associate at The Gallery HBA, said: “Elevating the spa above the conventional expectations of airport hotels was a treat. We designed bespoke features inspired by Dutch maritime culture, such as a chandelier with rope-wrapped globes for guests to enjoy.” www.hilton.com



Business News

News in brief Registration opens for CIDESCO World Congress GLOBAL: CIDESCO, the world standard for beauty and spa therapy, has announced that registration is now open for its 64th World Congress and Exhibition. Taking place from September 22-26, the event provides an opportunity to discuss the industry’s most important issues as well as learn new skills and network. www.cidescoireland2016.com

ISPA presents Jean Kolb with Dedicated Contributor award

Appleby Manor Hotel opens £1m Garden Spa UK: Situated in the heart of Cumbria’s Eden Valley, the new

destination spa at Appleby Manor Hotel has been designed to ‘bring the outside in’ and blend with its surroundings. The Garden Spa features five treatment rooms, a pedidarium, a salt inhalation room, a manicure and pedicure room, and a sauna, supplied by Milk Leisure. Outside, there are two heated spa baths located within landscaped gardens, and a relaxation area with it’s own fire pit. The culmination of several years’ planning by hotel owners Mike and Angela Dunbobbin, the spa was designed by London-based architect and interior designer Duncan Mackenzie of Destination Architects, who said the “new dimension” it added to the guest experience at Appleby Manor was particularly important in the highly competitive Lake District resort market. “I worked with the owners to create a space to challenge the imagination,” he explained. “By using a simple palette of finishes, accents, focal points and extended vistas, we have successfully turned a small area into one with a big ambition.’’ www.applebymanor.co.uk

US: The International Spa Association (ISPA) will present Jean Kolb, former director of wellness at Kohler Co. with the 2016 ISPA Dedicated Contributor Award at this year’s conference, from September 13-15, in Las Vegas, US. ISPA president Lynne McNees said: “Jean truly embodies dedication in everything she has done and continues to do for ISPA.” www.experienceispa.com

Spa Life International to make German debut GERMANY: Taking place on May 30-31 at Hotel an der Therme, Bad Orb, the inaugural Spa Life International event promises to deliver an exceptional two days of extensive networking, industry insights and valuable business opportunities for senior spa professionals. Keynote speakers include chairman and CEO of the Global Wellness Institute and President of Spafinder Wellness, Inc, Susie Ellis, who will present on global spa trends for 2016 and beyond. www.spa-life.eu

Beachfront location for Amàre Marbella launch SPAIN: A new 465sqm spa has opened within the Amàre

Marbella Beach Hotel in Marbella. Located right on the beachfront, the Spa by Germaine de Capuccini features a hydrotherapy circuit as well as relaxation areas and a Turkish bath. Guests can choose to have their treatments in one of the ten indoor treatment rooms or outdoors under shaded palapas. Hotel director Oliver Cramer said: “We decided to work with Germaine de Capuccini because it’s one of the most renowned professional skincare companies in the world. “Our new spa provides guests with exceptional rituals and massages, an inviting hydro circuit, and customised therapies on the beach for an authentic, relaxing experience.” www.spartner.es www.amarehotels.com



Business News

Appointments Urban Retreats announces new MD

Reena Hammer

UK: Reena Hammer has become managing director of The Urban Retreat Group. Her father, George Hammer, who will remain as chairman, said that over his daughter had “gained the support and respect of our staff, client base and suppliers.” www.urbanretreat.co.uk

New spa manager for Ribby Hall

Jane Tregonning

Travelling ‘Back to the Future’ for GWS 2016 GLOBAL: The Global Wellness Summit (GWS)

has announced that ‘Back to the Future’ will be the theme of its tenth anniversary event in the Austrian Tyrol from October 17-19. GWS 2016 will be led by co-chairs Susan Harmsworth, MBE, founder of ESPA, and founder and MD of Linser Hospitality, Dr Franz Linser, at KitzKongress in Kitzbühel. Delegates at the invitation-only event will be asked to contribute their predictions for the future of the wellness industry, which will be sealed in

a time capsule on the final day of the conference, not to be opened until the 2026 Summit. In addition, the GWS has reimagined its student competition, with university students invited to submit their most innovative, impactful business idea covering any facet of wellness. Three finalists and their professors will be flown to the Summit to take part in an interactive format called ‘The Shark Tank of Wellness’ before the winner of the $10,000 grand prize is announced. www.globalwellnesssummit.com

UK: Jane Tregonning has become the new spa manager at The Spa Hotel Ribby Hall Village in Lancashire. Prior to joining Ribby Hall, Tregonning spent nearly a decade at Marriott Hotels International as the group’s director of leisure. www.ribbyhall.co.uk/spa-hotel

Laura Vallati takes role at Corinthia

Laura Vallati

UK: Corinthia Hotel London has appointed Laura Vallati as spa director for ESPA Life at Corinthia. Moving from her role as general manager at ESPA at Baha Mar, The Bahamas, Laura brings more than 20 years’ management experience to her new role. www.corinthia.com/london

Calcot Spa announces Elemis partnership UK: In a deal described as a one of ‘natural

synergy’, British spa brand Elemis has joined the comprehensive treatment and product offering at Calcot Spa. Located within Calcot Manor in the Cotswolds, the award-winning Calcot Spa will now feature eight high-performance Elemis Biotec Technology and hands-on facials on its comprehensive treatment menu, which features a full range of beauty, skincare and wellbeing services. According to Elemis, the treatments offered at Calcot will target specific skin needs and ‘define a new generation of facial for uncompromising results’. Calcot’s 1,579sqm spa encompasses seven treatment rooms as well as indoor and outdoor swimming pools, an outdoor hot tub and a courtyard garden. www.elemis.com www.calcotmanor.co.uk



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Business News

News in brief Carol Joy London strengthens team UK: Luxury professional beauty brand Carol Joy

London has announced the appointment of a new sales director and three training team members. With nearly two decades of experience in the spa industry, predominantly focusing on Asia and Europe, new sales director Laura Sheridan (second left) previously worked for four years as head of spa, EMEA, at Aromatherapy Associates. Further boosting the Carol Joy training team and each with considerable experience in the luxury spa market are new trainers (from left) Geraldine McColgan, Annie Taylor and Maria Law. www.caroljoylondon.com

Crillon le Brave opens Spa des Ecuries FRANCE: A new spa has opened within the

Hotel Crillon le Brave in Provençe, France. Spa des Ecuries offers guests an intimate spa experience in the heart of the Provençal countryside. Set in the former stables of an 18th century house, the spa features three treatment rooms including one couple’s room, located behind traditional Provençe limestone walls. Created with the aim of being a ‘haven of tranquility’, UK brand Bamford was chosen to curate the spa menu as its use of organic and essential oils and natural ingredients chimed with the rejuvenating ethos of Crillon le Brave.

Treatments on offer include the 90-minute Bamford Signature Massage, which incorporates shiatsu, Swedish massage and reflexology to awaken and penetrate the muscles and energy channels of the body. A range of hand and feet treatments by leading professional nailcare brand OPI is also available. Comprising eight historic houses including La maison Décor, in which the new spa has been created, Hotel Crillon le Brave is set in a beautiful Provençal village overlooking olive groves, with further wellness amenities including an outdoor heated swimming pool. www.crillonlebrave.com

Spafinder Wellness appoints new VP

GLOBAL: Leading online wellness resource Spafinder Wellness Inc has announced the appointment of Antonio Llanos as vice-president of technology. Llanos will take a key role in shaping the company’s technology vision and strategic planning. “Antonio has been instrumental in guiding some of our most ambitious innovations to date. All are designed to make the Spafinder brand synonymous with accessible, convenient and consumer-friendly technology in the wellness space,” said Pete Ellis, chairman and CEO of Spafinder Wellness, Inc. www.spafinder.co.uk

Voya secures prestigious Ashford Castle partnership IRELAND: Luxury and organic skincare brand Voya

has launched at one of Ireland’s most prestigious spas, Ashford Castle in Co. Mayo. Having recently undergone an extensive refurbishment, the management team at Ashford Castle said it felt the need to select a skincare partner that was both ‘true to Ireland’ and ‘delivered unparalleled skincare results combined with a luxury spa experience’. Voya’s international sales manager, Gayle Kelly, said of the new partnership: “We are delighted for Voya to be part of Ashford Castle and Spa. “We both share the philosophy of delivering a first-class spa experience for all guests – one which is memorable and timeless – and that’s what this new and exciting partnership will create.” www.ashfordcastle.com www.voya.ie



Business News

InterContinental expands London portfolio at O2

Forum HOTel&SPA

UK: InterContinental Hotels & Resorts has

June 2, 2016 Four Seasons Georges V, Paris, France A celebrated meeting point for Europe’s leading influencers in spa, hospitality and wellbeing with knowledge-sharing sessions on the best present and future practices.

launched its second hotel and spa in the UK capital with the opening of InterContinental London – The O2. Situated on the Greenwich Peninsula, adjacent to The O2 arena, the 453-bedroom hotel and 1,000sqm spa were both designed by RTKL UK. As well as offering ESPA products and treatments, the spa facilities include eight treatment rooms, a 17m swimming pool, a whirlpool, a sauna and a gym. Hasham Soliman, general manager of InterContinental London – The O2, said: “We’ve taken great care with the design of the spa to create a real oasis of calm that invites guests and members to sink into the depths of the space, like an underwater cavern. “It was vital we provided a full range of relaxation and beauty therapies to complement the exotic and relaxing space, and ESPA’s world-class signature products, treatments and reputation secured them as the natural choice for us.” InterContinental London – The O2 will be operated under a franchise agreement with Meridian Hotel Operations and will be managed by a division of the Arora Group. IHG currently has 30 InterContinental Hotels in Europe with plans for a further five in the pipeline.



June 8-11, 2016 Grande Real Santa Eulalia, Portugal European buyers and suppliers with global business interests will participate in face-to-face meetings and international speaker sessions over two dedicated business days. www.spateceu.com

ISPA Conference & Expo

September 13-15, 2016 The Venetian, Las Vegas, US The International SPA Association hosts global industry professionals for its annual event comprising presentations for business strategy with networking events and an expo featuring the latest spa product innovations. www.experienceispa.com







World Spa & Wellness Awards winners celebrate excellence GLOBAL: The Professional Beauty and

World Spa & Wellness Awards, which took place late February at a glittering gala dinner held at The Brewery in London, saw 800 spa and beauty industry guests gather to celebrate spa excellence. Recognised for outstanding guest experiences, facilities, services, treatment delivery and innovation, 14 spas won on the night. European and UK winners included Italy’s Lefay Resort & Spa Lago di Garda, named Worldwide Health & Wellness Destination, with Switzerland’s Grand Resort Bad Ragaz (top right) awarded Resort Spa of the Year for Western Europe and Scandinavia. Mandarin Oriental Paris (top middle) won Hotel Spa of the Year, while Amanzoe Spa at The Amanzoe in Greece scooped Resort Spa of the Year in Eastern Europe. In the Professional Beauty Awards, UK Day Spa of the Year was presented to Devonshire Spa, Buxton (bottom) and Center Parcs Aqua Sana Woburn Forest won Residential Spa of the Year (top left). www.professionalspawellness.com

Share your appointments, announcements, launches and diary dates with our News editor Sarah Todd. Call +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com


Diary dates


September 27-30, 2016 Messe Stuttgart, Germany Swimming pool, sauna and spa designers, planners, architects and operators gather at this international trade fair and associated congress for pool and bath technology. www.messe-stuttgard.de/en/interbad

Global Wellness Summit

October 17-19, 2016 KitzKongress, Kitzbühel, Austria This high-level, invitation only international event unites leaders, influencers and visionaries to positively impact and shape the future of the global wellness industry. www.globalwellnesssummit.com

Spa Life UK

November 15-16, 2016 The International Centre, Telford, UK The UK spa industry’s foremost event, in association with European Spa magazine, provides spa professionals with an unparalleled combination of exposure to new product innovations, shared industry insights, extensive networking, one-to-one meeting forums, interactive seminars, a gala dinner and the Good Spa Guide Awards. www.spa-life.co.uk





Business SPATEC Europe

10th Anniversary

Celebrating a decade of excellence Set to mark its tenth anniversary, SPATEC Europe remains one of the must-attend dates on the business calendar for European spa investors and suppliers

European Spa magazine is once again proud to be media partner of SPATEC Europe, which this year marks a decade of staging its results-driven but intimate events. Bringing together a hand-picked selection of Stephen Pace-Bonello Europe’s most influential spa operators and suppliers, the tenth SPATEC Europe will take place at Portugal’s Grande Real Santa Eulalia resort from June 8-11. Welcoming representatives of medium to large hotel resorts alongside operators and owners of medical, destination and day spas, the thriving event will offer three dedicated days of one-to-one business sessions and a variety of networking opportunities. Event director Stephen Pace-Bonello of Questex Mclean Events International, tells us more about what this year’s delegates can expect.

How do you feel about this year’s event? We’re very excited to be hosting the tenth edition of SPATEC Europe. We are thrilled that so many of the regular supporters of the event – both suppliers and buyers – will join us in Portugal this June to celebrate what is a landmark occasion for us.

What makes SPATEC so special? We attract a wonderful group of industry professionals who consistently choose SPATEC Europe as their preferred platform to talk business, establish new contacts, and build on existing relationships. We pride ourselves on keeping SPATEC delegates together throughout the event. Whether it is at meal times, reception events or team building activities, both onsite and outside the venue, our delegates can enjoying plenty of quality time talking business and networking.

What can delegates expect this year? We’ll be bringing together around 150 buyers and international supplier delegates from up to


20 different countries for unrivalled networking opportunities and business meetings. The buyers at SPATEC Europe are all operators of premium spa and wellness facilities, and are all involved in the running of existing facilities or the development of new projects across Europe. Meanwhile, the suppliers at SPATEC are international manufacturers and service providers offering products and services to the spa, wellness and beauty industries. Representing more than 20 product categories, SPATEC provides suppliers with an ideal showcase for their newest product lines. We also have an educational seminar session featuring a presentation by a leading industry professional, and a discussion relevant to the industry is included in the programme.

How would you sum up SPATEC? With over 1,000 scheduled face-to-face meetings between buyers and suppliers SPATEC is the original hosted buyer appointment-based event for the European spa and wellness industry. Over the course of three days, delegates can enjoy a full programme of business and social activities designed to create an enjoyable and efficient setting for enduring business relationships to be started and nurtured.

DON’T MISS OUT Only a handful of supplier places remain for SPATEC Europe 2016. For more information on how you can attend, please visit www.spatecevents.com/europe or email spacebonello@questex.com



SPATEC Europe 2016


8-11 June 2016 Grande Real Santa Eulalia Resort, The Algarve, Portugal


SPATEC is the original meeting forum for the spa, wellness and beauty industry


SPATEC Europe brings together senior decision makers from the industry in the UK and across Europe, with leading executives from supplier companies for networking and face-to-face meetings.

Why attend SPATEC Europe 2016? – You know ahead of time who is attending – You know the buyers are senior decision makers – You get to choose who you want to meet – You are guaranteed limited competition – You spend quality, uninterrupted time with the buyers – You profile your company to a high level audience For more information please contact:

– You network, build relationships and get to know the key people in the industry

Stephen Pace-Bonello: Email: spacebonello@questex.com Tel: +356 9945 8305

– You receive VIP treatment in a 5 star atmosphere away from the pressures of the office

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Spas Spa-Hotel Jagdhof



Spas Spa-Hotel Jagdhof

Alpine elegance

European Spa checks into the new jSPA Chalet at the celebrated Spa-Hotel Jagdhof in the Austrian Tyrol R EP OR T BY S A R A H C A MIL L ER I


uperlative spa services delivered with warm, Tyrolean hospitality are the speciality of one of Austria’s most celebrated properties, Spa-Hotel Jagdhof. Nestled in the picturesque Stubai valley, this charming, five-star Relais & Châteaux hotel has forged a notable reputation for refined relaxation, gourmet dining and memorable spa experiences. Back in 1999 when Jagdhof first opened its spa, it really was something new. Offering a refined level of après ski comfort and nurturing professional treatments all year around, it proved to be a magnet for a growing spa-savvy audience. An extraordinary maze of discovery, it featured 20 indoor and outdoor thermal and bathing experiences, as well as carefully zoned spaces that allowed for harmonious family and adult-only spa time for up to 180 guests. Fast forward to autumn 2015 and spa guests are still enjoying the original facilities, which have stood the test of time, as well as appreciating a stunning new edition: the contemporary styled, 700sqm Spa Chalet. Revitalising and extending Jagdhof’s spa facilities to 3,000sqm, this new investment epitomises the continuing vision of owners Armin and Christina Pfurtscheller to deliver memorable experiences that guests will seek to repeat time and time again.

Pure enjoyment Jagdhof’s initial bold investment blazed a trail for success but, naturally, the spa’s direction has shifted since 1999. “When we first opened the spa it was really geared around pampering – facials, classic massage, manicures and pedicures – very beauty focused and themed to celebrate the goddess of hunting, Diana,” explains Claudia Reichenberger, former general manager of Jagdhof and now managing director of Marketing Deluxe, which has played a key consultancy role in the new spa project. “Nowadays, people have to deal with more stress in their everyday lives, so the demand has changed: it’s much more focused on regenerating rituals and having time and space to relax,” she adds. “jSPA is about pure enjoyment and happiness – it’s all about coming back to your roots: finding a sense of inner peace by connecting with the power of nature.” A celebration of style and elegance, the newly created Spa Chalet offers guests the chance to roam, rest and enjoy. Interestingly, just 100sqm of the new space is geared towards generating treatment revenue, in the shape of a sumptuous Private Spa Suite that can be booked for secluded spa time. Left: The new Private Spa Suite at Spa-Hotel Jagdhof can be booked by couples for exclusive use and features two Gharieni treatment couches, a stone pine Finnish sauna/bio-sauna, an aromatherapy steam shower and a therapeutic Infinity Duo Pool by Inviion



Spas Spa-Hotel Jagdhof

Harmonious design To realise the Spa Chalet, Armin Pfurtscheller recommissioned the creative expertise of internationally renowned Austrian spa designer Heinz Schletterer, who created Jagdhof’s original spa. “The design of the Spa Chalet is very much rooted in nature and this is reflected through our choice of natural construction materials, textiles and artworks, all sourced from the Tyrol,” explains Schletterer, who is now co-director of Medical Spa & Wellness Group. “We have created numerous relaxation areas, inside and out, which offer separation for people who want to have their own privacy, as well as plenty of space to relax and enjoy time together.” Every aspect of the guest’s comfort has been thoughtfully considered across the chalet’s two floors, which offer a spacious tea bar and lounge, as well as a library. Outside, a freshwater plunge pool and sauna garden offer plenty of loungers and swing seats from which guests can enjoy stunning panoramic mountain views. “The Tyrol has rapidly evolved in recent decades from

“We are a member of Relais & Châteaux so we welcome people from all over the world. We attract a wonderful mix, sometimes with 10-15 nations staying, which is never boring.” Armin Pfurtscheller, managing director


very rustic architecture to a very modern design language,” explains Schletterer, whose trademarks are authentic wellness solutions delivered through sustainable design. “The use of Zirben, or stone pine, timbers really helps guests to relax. Found in the mountains here, this special wood has been scientifically proven to reduce your heart rate by around 3,500 beats every 24 hours,” he reveals. Throughout the chalet an ethereal ambience permeates, enhanced by the soothing decor of locally sourced timber, stone, and hay troughs, softened by cosy rugs, relaxation beds, and crackling fireplaces. Artworks made from naturally dyed wool, sourced from the Pfurtscheller family’s sheep farm, add to the sense of stillness. “The ambience we have created throughout the chalet is enhanced by natural soundproofing,” explains Schletterer. “Wool absorbs excessive humidity and gives the air back in a very soft way to improve the bio-climate. Many of these design details might not be immediately obvious, but guests feel the difference. All these materials create a wonderfully harmonious Alpine feeling.”

A private hideaway Undoubtedly, the new Spa Chalet is a place of warmth, peace and sanctuary, but the cherry on the cake has to be the Private Spa Suite, tucked away on the top floor. Light and airy, this sumptuous 100sqm suite is a ‘must try’ experience that can be booked for couples to enjoy secluded time together. Beautifully appointed and furnished, it features a dedicated treatment area complete with two Gharieni


Spas Spa-Hotel Jagdhof

SPA STATISTICS jSPA at Spa-Hotel Jagdhof +43 5226 2666 650 www.hotel-jagdhof.at Managing director: Armin Pfurtscheller Spa manager: Daniela Maurer Design: Heinz Schletterer, Medical Spa & Wellness Group Architect: OFA Architect Total spa area: 3,000sqm Spa team: 12 Treatment rooms: 12, plus ZEN treatment room, spinning room, and fitness room Spa Chalet: 700sqm including 100sqm Private Spa Suite Vitality World: Fountain of youth hydrotherapy pool; aqua meditation; tepidarium; laconium; Cisterna Ambiente; herbal steam room; salt inhalation grotto; kneipp course, amethyst steam grotto; Finnish sauna; ice crystal tower; foot massage basins; Wilderer sauna with open fire; sauna garden with plunge pool and outdoor lounge area; rock salt grotto; tropical showers; wooden pail drench shower Product partners: QMS Medicosmetics, REN and Alessandro Suppliers: Inviion, Technogym, Gharieni, VitaJuwel, Tiroler Steinöl, Haslauer, EvaGarden, Hamberger, Auer Haustechnik and Atelier3, Joachim Riml & Partners

Clockwise from left: Relaxation and space to unwind was a top priority of the recent investment; set in the middle of the Stubai Alps, Jagdhof’s spa area now totals 3,000sqm; jSPA’s exquisite Vitality World indoor pool; a roaring fire warms up the Spa Chalet; natural decor creates a connection with the spa’s location



Spas Spa-Hotel Jagdhof

treatment couches; a stone pine Finnish sauna, which doubles as a bio-steam sauna; and an aromatherapy steam shower offering music and light therapy. Located in a quiet corner, a therapeutic Infinity Duo Pool by spa specialist Inviion provides couples with chromotherapy, massage and healing sound programmes that vibrate through the water After this soothing experience, two therapists can deliver jSPA REN signature treatments, specially designed by REN’s head of therapy and training, Marielle Alix, to deliver a truly indulgent experience. These feature a full body scrub with Guerande salt or Moroccan sugar, a steam, and a massage combining Japanese acupressure and Swedish techniques to release tension in the back, neck and shoulders. The treatment is completed with a rich and restorative body wrap. Post-treatment, guests can continue to enjoy the space together, with two hammock loungers looking out over the valley, as well as an open fireplace and a king-sized relaxation bed for post-treatment napping.

Providing time and space Dedicating a significant area to pure relaxation was paramount to evolving Jagdhof’s spa offering. “Usually when you invest in a property it is about building new bedrooms or treatment rooms,” states Claudia Reichenberger. “However, the vision for our Spa Chalet was not purely driven by revenue generation. We wanted to invest in the guest experience. It’s all about relaxation, spaces to enjoy, and really about enhancing spa time at Jagdhof.” “In the Alps our spa model is very much defined by


“The vision for our Spa Chalet was not purely driven by revenue generation. We wanted to invest in the guest experience. It’s all about enhancing spa time.”

Claudia Reichenberger, managing director,

Marketing Deluxe

comfort,” adds Schletterer, highlighting how cultural differences have a significant psychological impact on experiential design. “Comfort for Austrian, Swiss and German spa guests is all about having their own ‘spa within the spa’,” he explains. “They like to reserve loungers and to take an area for the afternoon or day. After lunch they wish to return to the same spot and not look for another place to sit. If you design to respect this desire, then your guests will return.” Over the years, the Jagdhof team has worked tirelessly to grow its international audience. At full capacity, its 70 rooms and suites can accommodate up to 180 guests, who now enjoy access to 3,000sqm of dedicated spa space. “We are a member of Relais & Châteaux so we welcome people from all over the world,” explains owner and managing director Armin Pfurtscheller. “The markets we are reaching are very interesting. It’s not only Austrian, German and Swiss, but also guests from the Benelux and UK, France, Italy, Russia and eastern Europe. We attract a wonderful mix, sometimes with 10-15 nations staying, which is never boring for us,” he smiles.


Spas Spa-Hotel Jagdhof

“Our therapists really know what they are doing with techniques and energy. We offer a very personalised service. We want our guests to feel like they are coming home.” Daniela Maurer, spa manager

“We actually market the hotel through the spa, which makes us a true destination spa,” adds Reichenberger. “We have created an offer with broad appeal: for families, for older guests, and for couples coming for a romantic break. Some guests come only to spa, others to be active, hiking in the summer, or skiing in the winter. All will spend time in the spa each day. It plays an important role in every stay.”

A menu for a new era Beautifully presented under the new jSPA brand, a new treatment menu has been developed to coincide with the opening of the Spa Chalet. Pared down and refined, it’s selective professional face and body treatments and signature rituals, have been crafted by brand partners QMS Medicosmetics and British skincare brand REN. “We decided to keep it simple,” states Reichenberger. “If you have too many brands on the menu it creates a burden of training and you really can’t be good at everything. At jSPA we train our staff in a continuous and focused way, so they can always deliver excellent treatments. They are experts in a range of massage techniques, body and energy work.” “As a destination spa it has always been important to offer holistic programmes, but because our target audience is so diverse, we also need to provide an appealing menu for both

Clockwise from top left: Tempting relaxation beds and the Infinity Duo pool by Inviion; sunshine and fresh air in the outdoor sauna garden; the Vitality Word ‘fountain of youth’; salt inhalation at Spa-Hotel Jagdof


men and women, as well as mums-to-be and teenagers,” Reichenberger adds. “Our offer has evolved by talking to our guests and finding out what they really want, and we identified a growing demand for two clear spa treatment trends: medispa and naturopathy.” German medispa brand QMS Medicosmetics has worked with the Jagdhof spa team since 1999. “We have a very strong relationship with QMS,” says Reichenberger. “We have developed signature treatments to provide our guests with pioneering anti-ageing and medical brand expertise.” Dr Erich Schulte, founder of QMS, agrees that its brand ethos is a perfect match with Jagdhof. “Over the years the Jagdhof spa menu has evolved through a personal consultative approach as well as individual training programmes and collaborating on the best new treatments to introduce,” he states. The spa’s QMS treatments, selected from its collection of signature facials, include: Active Skin Wellness, Collagen Rejuvenation, Skin Cell Renewal and Pure Oxygen. “With the Jagdhof’s unique location in the middle of the Stubai Alps, we focused our signature treatment on the need to combat the effects of dry mountain air,” explains Dr Schulte. “Active Skin Wellness is an intensely hydrating, protecting and nurturing treatment that enhances the wellbeing and vitality of the skin. It fits very well with the active Alpine lifestyle for both men and women.” To complement this medispa approach, Jagdhof found a natural, holistic partner in British skincare brand REN. “We needed a second brand that could deliver great facials,


Spas Spa-Hotel Jagdhof

From left: Jagdhof’s outdoor pool in its picturesque Alpine setting; a refreshing outdoor plunge pool in stunning mountain surroundings

“Many of the design details might not be immediately obvious, but guests feel the difference. All these materials create a wonderfully harmonious Alpine feeling Heinz Schletterer,

Medical Spa & Wellness Group body treatments and rituals. One which was vegetarian and without synthetics,” confirms Reichenberger. “We are the only spa in Austria to partner with REN Skincare and the feedback from our guests is very positive. They are enjoying something new and different.” REN’s formulations and promise of ‘performance, purity, pleasure’ was a good fit for jSPA. “REN’s luxurious combination of hi-tech formulations and the purest ingredients can be relied on to deliver results,” says Marielle Alix. “We had many discussions with the jSPA team about the expectations of their clientele and the type of bespoke treatments they wanted to offer before finalising the REN menu,” she confirms. “It was a fantastic collaborative project to combine both our strong and unique identities.” Spa manager Daniela Maurer, who oversees a 12-strong team, is also keen to highlight the role that locally sourced ingredients play on the menu, with a host of rejuvenating body wraps and mud and goat-milk packs. “Our own Tyrolean Alpine massage delivers a body scrub and a full body massage using revitalising stone pine oil. It is very therapeutic and is known for its ability to reduce stress,” says Maurer. “We also offer Tyrolean shale oil baths, and honey and stone-pine-shaving baths, which help to soothe musculoskeletal aches and pains. “We have an experienced team of therapists who really know what they are doing with techniques and energy. We offer a very personalised service. We want our guests to feel like they are coming home.”

Feeding the soul Jagdhof’s luxurious spa offer dovetails perfectly with it’s reputation for fine dining and wine, which is Tyrolean with


a gourmet twist. “We use local products wherever possible, including meat from my grandfather’s farm nearby, as well as our own hunting reserve,” explains chef Alban Pfurtscheller who, having literally grown up in the business, is passionate about provenance. Sealing the sense of understated luxury is the hotel’s impressive 20,000-bottle wine cellar, home to 1,100 different world wines. “We like to combine the best wine with our dishes,” reveals Pfurtscheller. “We have a team of ten chefs for the winter season to ensure that our locally inspired dishes really deliver our Tyrolean heritage and regional culinary treasures. Our signature approach means that we bring the best international dishes together with traditional Tyrolean and French cuisine.” In return for feeding its guests’ desire to experience a truly sumptuous wellness experience, it seems Jagdhof’s jSPA investment is being complemented by positive feedback from its guests. “We have had a fantastic response and we have seen a significant increase in treatment revenue in just one year since opening,” reveals Claudia Reichenberger. “Our regular guests are appreciating the changes and exploring our new brands, treatments and rituals.” Looking to the future Armin Pfurtscheller is now considering new ways to rejuvenate the original spa areas, to continue the momentum. “We are surrounded by so much natural beauty in the Tyrol, so it is important for nature to play a huge role in our spa. The new direction will see us focusing on preventative care and more holistic treatments,” he reveals. “We are very proud of our traditional Tyrolean theme, but the absolute luxury offered by our new Spa Chalet creates an atmosphere where our guests can feel naturally pampered. Time to relax is the new luxury.”


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Business Healing Summit 2016, Berlin

World in union RE P O RT BY HE LLE N A B A R NE S

European Spa joins an international delegation at the Healing Summit 2016 to discuss the business of holistic living


ow in its third year, the Healing Summit has gained a reputation as a future-thinking business conference with a global view on the changing values of holistic living and wellness practices. Orgainised by Healing Hotels of the World founders Anne Biging and Dr Elisabeth Ixmeier, this year’s event brought together 130 delegates from 27 countries, including Australia, Saudi Arabia, China and Russia, to share knowledge, energise ideas and explore challenges in the promotion of wellbeing. This year’s conference, held at Berlin’s Hotel De Rome in early March, was entitled ‘Creating from the Core of Goodness: Life, Business, World’. With an impressive line-up of 34 speakers over two days, business leaders and visionaries from the spa, wellness, financial, architectural and hospitality sectors shared professional insights and new perspectives on topics as diverse as future business practices and creating a soulful economy, and the environmental and personal responsibilities of healing lifestyles.

Economy of the future Anne Biging opened the event by outlining her vision of a bridge between ‘humanity’ and business, highlighting the need for a new business culture that moves beyond pure strategy. This sentiment was echoed by Catherine Parrish, founder and president of NextLevel Leadership, who referred to a ‘world in transition’. These principles were then further addressed by Swedish economist Dr Kjell A. Nordström, a consultant to multinational corporations on globalisation and corporate strategies. His keynote speech detailed how, within the next 30 years, massive urbanisation trends will result in just 600 cities housing 80% of the world’s population, generating 90% of its earnings within a 2% landmass.


Nordström spoke of how ‘FAANG’ (Facebook, Amazon, Apple, Netflix, Google) had set new paradigms within which the global population operates. Citing a new agenda of expediential growth and the impacts of transactions, he stated: “When everything starts to look the same we need to reclaim creativity.” Progressing the subject of a more soulful economy was Dr Anabel Ternès, social entrepreneur and global ambassador of Same Sky, a jewellery trade initiative that creates employment for women in extreme poverty. Ternès described the production of ‘products with impact’ and emphasised that purchasing with value and meaning has the potential to change consumer cycles.


Business drivers The founder of Soul Luxury, Claudia Roth, mined her broad experience of the international hospitality industry to present ideas for growth and service excellence within high-end markets. Discussing emotional brand engagement, Roth stated that the next evolution of business drivers would be from “thinking and doing” to “allowing and being”. Further considering innovative approaches to holistic business, Asa Siegel, founder of STAMBA Superfoods, highlighted the role of nutrition as a preventive medicine, using advances in food science to promote health through whole-food synergy. He spoke about the cycle of integrity that was vital to holistic product creation, through sustainability and good supplier relationships.

1. Valerie Smaldone hosts a lively discussion 2. Sharing knowledge in a group workshop session 3. Ashok Khanna, CEO of IHHR Hospitality 4. Anne Biging energises the event 5. Carola Ferstl, n-tv journalist and Patricia Thielemann, founder of Spirit Yoga 6. Healing Summit co-founder Dr Elisabeth Ixmeier 7. Anni Hood of Wellness Business Consultancy 8. An international delegation gathers for keynote speeches




Business Healing Summit 2016, Berlin






Six Senses Hotels



Business Healing Summit 2016, Berlin






From vision to reality Representatives from wellness destinations shared their achievements and noted the challenges in applying ancient traditions to meet modern demand for help with conditions such as stress, anxiety and depression. Ashok Khanna CEO of IHHR Hospitality and founder of Ananda in the Himalayas, spoke of striving to create a truly authentic offering. “We are dealing with a complicated mix of psychosomatic illness [by] harmonising the environment, so we keep evolving packages and treatments with wellness philosophies such as Ayurveda,” he said. Some operators are transforming their properties and business models to meet demand for holistic health and wellness travel, which is projected to increase by more than 9% in 2017, almost 50% faster than overall global tourism*. Among these, Isabelle Duchesneau, executive director of development at the 400-year-old Monastère des Augustines’ in Quebec, Canada, told of its evolution into a not-for-profit wellness hotel.



Meanwhile, Sigurlaug Sverrisdottir, founder and owner of ION luxury adventure hotel in Iceland, related how an isolated and abandoned power plant was returned to life as a spa concept utilising the surrounding hot springs. John Stewart, founder and chairman of Kamalaya Koh Samui, Thailand, summed up the process of blending spirituality and business by telling delgates: “We don’t wait for miracles – we make them happen.”

Built-in wellness Looking at how the built environment impacts wellness, Francesca Galeazzi, architectural engineer and sustainability specialist at Arup, told delegates that sustainable planning and design could help future cities thrive in the ‘ecological age’. Talking about WELL, the world’s first building standard focused exclusively on human health and wellness, she stated: “Designers now have the tools and the methods to create better buildings – this is about people and the social return on investments.” Galeazzi went on to describe how buildings

could even be powered using a bio-adaptive façade incorporating live microalgae, which could also be harvested for use in spa products.

Inspiring and expanding Among the other thought-provoking speakers at Healing Summit 2016 were neuroscientist Dr Marjorie Hines Woollacott; social entrepreneur Guy Lieberman; and hospitality and wellness management expert Joy Menzies; leading New York radio presenter Valerie Smaldone also hosted discussions throughout the event. With plans to extend its reach to new continents and cities such as Shanghai and New York, the Healing Summit looks set to remain at the ‘core of goodness’ to the benefit of ‘life, business and the world’ for some time. www.healingsummit.org 1. John Stewart, founder and chairman, Kamalaya Koh Samui 2. Traditional healing expert Bronislav Vinogrodsky 3. Group meditation sessions were led by Elizabeth Galis, Sharada Rumi and Michaela Merten 4. Dr Anabel Ternès of Same Sky 5. Corinna Yap of COMO Shambhala engages with delegates 6. Catherine Parrish of NextLevel Leadership * Global Wellness Institute, The Global Wellness Tourism Economy Report 2013 & 2014, June 2015


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Celebrating a decade of joining together and shaping the future. 10th Annual Global Wellness Summit Tyrol, Austria, October 17-19, 2016 GLOBALWELLNESSSUMMIT.COM








Editor’s choice

Get set for Global Wellness Day 2016

Join in the celebrations on June 11 along with spas in 83 countries across seven continents

Since its inception in 2012, Global Wellness Day (GWD) has extended its reach to touch more than 100 million people, with 70 country ambassadors now annually standing up for the belief that living well is a basic necessity for every human being on the planet. This year’s event, on June 11, will see spas around the world offer exercise, diet advice, beauty care, yoga, Zumba, reiki, workshops and activities throughout the day. In addition, seminars with international and local wellness experts will be held to provoke thought and encourage people to live healthier, happier lives. “The fundamental purpose of these celebrations is to make us aware of the value of our lives – to even briefly stop and find some peace within ourselves,” GWD founder and director of Richmond International, Belgin Aksoy (pictured right) tells European Spa.


Aksoy set up the not-for-profit social project to provide inspiration for the global population to overcome problems such as depression, and to encourage people to lead healthier and happier lives. “I believe that everyone has a role to play in ‘wellness’ if we want to change the world in a positive way,” she declares. “GWD’s goal is to create awareness and motivation to ensure that people make lasting changes that impact their wellbeing 365-days of the year.” Taking her vision far beyond the wellness sector, new GWD directives for 2016 have achieved the support of international governments, but Askoy is not stopping there. “We are working towards the goal of the United Nations setting GWD as an international event in its calendar,” she states. www.globalwellnessday.org

Play your part in GWD Find out how your spa can join in with Global Wellness Day: info@globalwellnessday.org @wellness_day @globalwellnessday Global Wellness Day Global Wellness Day


Wellness Trends & developments

Samujana Villas partners with Amrita THAILAND: Luxury wellness brand Amrita Retreats has been announced as Samujana’s official wellness and detox partner. The collaboration will provide wellbeing packages for the latter’s private villa spa offering while expanding Amrita’s existing portfolio, which includes W Hotels & Resorts, Four Seasons and Banyan Tree. Sergey Karas “When we select a property partner it requires significant investment on our part,” says Amrita Retreats’ managing director Sergey Karas. “Our partners have to offer uncompromised levels of service, five-star accommodation and, of course, share our passion for wellness. Samujana hit the sweet spot here and we are very happy working with such a magnificent property.” In addition to intensive three-day Mini Wellness Programmes and the highly customised Holistic Check-up, Amrita has also launched a home detox product line. This includes an Easy Detox 7-day Classic Kit, created for worldwide delivery, and the Easy Detox Deluxe Kit, which is offered for guest retailing at partner properties. www.amritaretreat.com www.samujana.com

Serving up food for thought

Between the covers

The latest wellness book launches to whet your appetite…

Lanserhof: Healthy Cuisine

Already a number-one bestseller in Germany, the leading European health resort’s Healthy Cuisine: Based on the Latest Research aims to clear up the confusion of contemporary eating trends. “The book gives readers insight into the renowned LANS Med Concept medical approach,” says Dr Anne Fleck, nutritional expert for the Lanserhof Group. “Each recipe is easy to prepare without any special cooking skills, helping readers to integrate part of the concept into their everyday life.” www.lanserhof.com

Chiva-Som: Cooking with Light

The fourth edition of world-renowned health resort Chiva-Som’s Cooking with Light offers inspiration and guidance on recreating iconic signature dishes from executive chef Paisarn Cheewinsiriwat. “This is clean eating at its most satisfying,” says Cheewinsiriwat. “Our concept is to provide healthy cuisine with so many flavours you will never notice it’s good for you.” www.chivasom.com



Wellness Trends & developments

Aloha to wellbeing at Halekulani HAWAII: SpaHalekulani has extended its award-winning spa offering of Polynesian rituals with a new five-day cleansing programme aimed firmly at increasing guest wellbeing. The spa’s new Surface to Center body treatment, which combines dry exfoliation, lymphatic massage techniques, and Scientific Organic skincare, also offers daily support and take-home additions including a personal journal. In addition, the beachfront spa in Honolulu has also launched Living Well Lectures, presented by Halekulani’s in-house lifestyle coach Kamala Skipper, that cover key topics such as combatting stress, detox, digestive health, and weight loss. www.halekulani.com

Scientists get smart with wearable tech

UK: Cambridge Consultants, which develops breakthrough products and licenses intellectual property for clients worldwide, has created a new generation of wearable-technology fabric that could advance the fitness, physiotherapy and sports sectors. XelfleX, a ‘smart’ textile developed with optical technology that turns garments into active motion sensors, is said to give users access to intelligent feedback with an unprecedented level of detail. “Until now, smart fabrics have had multiple electronic sensors, making them cumbersome and sensitive to moisture,” explains XelfleX inventor Martin Brock. “With XelfleX, the garment itself is the sensor and it allows industries to create smart clothing that is low-cost, durable, useful and good to wear.” Brock claims that the fibre-optic thread used in XelfleX is robust enough for use in sportswear, adding that “the only addition required is a small electronics pack, which clips on to the fibre and communicates with a smartphone.” www.cambridgeconsultants.com



Wellness Trends & developments

Transforming online health

Akasha takes a new approach to city NETHERLANDS & UK: Akasha, the holistic spa concept from The Set hotel group, has launched a new wellness retreat programme at Café Royal, London and the Conservatorium, Amsterdam. “We are taking our holistic approach to a deeper emotional and psychological level,” says Nicola Roche, naturopath and spa manager at Akasha in London. “Our focus on ‘inner ecology’ helps discover the patterns that connect guests’ wellbeing. It’s a personal process to determine the depth and level of healing that may be required, to create individual sustainable programmes.” The one-, three- and five-day retreats, which can be extended to weeks or months, incorporate therapies such as iridology, herbalism and energy healing. Quarterly themes throughout the year will focus on detox, happiness, life coaching and restorative wellness. “Our 360-approach in the urban environment bridges the gap between spa treatments, new knowledge and inner wellbeing,” says Roche. www.thesethotels.com


GLOBAL: The recent London launch of biotechnology and wellbeing website iamYiam.com revealed the platform’s lofty aims to change the face of the wellness industry. The company, which describes its product as ‘the AirBnB of Natural Health Experiences’, says it plans to enhance the health and wellbeing of one billion people by 2025. iamYiam matches industry practitioners of therapies, such as yoga, Pilates, acupuncture and reflexology, with consumers by identifying their needs through genetic profiling that creates wellbeing plans or recommendations. The website’s founder and CEO, Lorena Puica, tells European Spa: “We believe we are the world’s first science-based wellbeing platform, leveraging over 110,000 academic research papers with genetic science and hand-picked practitioners to help users reach their wellbeing goals.” www.iamyiam.com


Wellness Trends & developments

Therapy focus

Vibrational sound healing Founder of vibrational healing consultancy Eastern Vibration, Christine Hays (right) defines the benefits of this therapeutic modality  Sound is raw kinetic energy that moves every molecule it passes through. It is a tool that can be used to reach humans at a level that is very different to touch or conventional methods. The body responds because of its own vibrational and material properties, and so it is massaged on a cellular level.  Tibetan singing bowls are our instrument of choice. They are hammered from a piece of flat metal that creates vibrations similar to brain alpha waves. These vibrations oscillate with an energetically high frequency and can be used to activate chakras and remove energy blocks, promoting good health and internal harmony.  The most noticeable and immediate effect is a centring of the mind. When a singing bowl is struck or strummed, the mind becomes present and focused on the sound, which helps release tension and expand treatment experiences.  The practice of healing with vibrations is now being recognised in spas, clinics, hospitals and rehabilitation centres. Vibrational healing modality combines ancient knowledge from Eastern traditions and modern biophysics with practices passed down through generations of shamans.  Sharing knowledge with spas enables us to provide education and training for sound and vibrational theory, with techniques and sound massage treatments using singing bowls. We can create bespoke treatments, menu enhancements and home care with a retail component. www.easternvibration.com

Flying solo? Its in the bag

GLOBAL: In a move to engage with the growing number of people who travel alone, the five-star Relais & Châteaux property Le Mas Candille, in the South of France, has launched its ‘Me, My Bag & I’ initiative. Aiming to enhance the lone travel experience, the programme includes personal training, Pilates, Shiseido spa treatments and access to the hotel’s hydrotherapy pool, whirlpool, gym and sauna. Further afield, at YTL’s Spa Village Resort Tembok in Bali, wellness director Savitiri Talahatu has created a Balinese yoga and wellness ‘Return to Yourself’ retreat for solo women travellers. The four-day programme includes hatha and speciality Kundalini yoga sessions, guided meditations, wellness playshops, a purification ceremony at Ponjok Batu Temple, and indigenous spa treatments. “These retreats provide solo or small groups of women a safe and personalised experience in a fun and nurturing environment,” says Talahatu. www.lemascandille.com www.spavillageresort.com/tembokbali



Wellness Ask the expert

Wildfitness: Eric Walters

Living in nature’s playground


ith empowering ideas for transformative fitness, outdoor activity pioneer Wildfitness aims to reconnect corporate spa clients and leisure guests with their natural surroundings and fundamental abilities. Founded in Kenya in 2001 as an antidote to the captive nature of an office-based lifestyle, Wildfitness is now based in London and currently provides its intensive training and immersive retreats at locations in Zanzibar, Crete, London and Scotland. European Spa talks to director and major shareholder Eric Walters about how this new wellness approach can make the most of outdoor spa spaces, whether in a coastal destination, a rural setting, or an urban envrionment.

lower stress and increase resilience. Essentially it is about introducing a wide variety of activities while having fun. It fires up our connection with nature, which is fundamental to our wellbeing. It’s also a great way to really connect with the place you’re in or travelling through – especially if that means swimming in a lake, climbing a mountain, or exploring a nearby forest. What is transformative fitness?

What is Wildfitness all about?

The Wildfitness concept is designed to counteract today’s high-intensity, low-movement living. There has been a difference between our cultural evolution and our body awareness in terms of movement, nutrition and rest. We look to nature and our evolutionary origins for the answers. While this idea may be very trendy now, our approach is based on a practice that has stood the test of time. Our ancestors were strong, lean, fast, agile and fertile without fads or equipment because nature provided everything they needed. Engaging with your natural surroundings during exercise can produce transformational results

“As destinations for wellbeing, nutrition and relaxation, spas are ideally placed to work with the Wildfitness philosophy.” Eric Walters, director, Wildfitness How are the Wildfitness principles brought to life?

We create exercise ideas that mimic what our body is designed to do. We use asymmetric movements like jumping, crawling, throwing, climbing, and freeform movements, that work to

It refers to a psychological transformation through a physical realisation. What ultimately transforms people is knowing that their body is physically resilient and able to cope with challenges, whatever their age, ability or strength. It’s not prescriptive, it impacts each individual in a different way. Rather than ‘punish’ themselves in the gym, people can incorporate lifestyle fitness with the power of nature and also learn how to rest properly – we certainly don’t appreciate what it means to truly rest these days. How can Wildfitness be integrated into spas?

As destinations for wellbeing, nutrition and relaxation, spas are perfectly placed to work with the Wildfitness philosophy. I see a massive potential for spa operators to offer a whole new range of branded activities to their guests. Many spa locations have amazing outdoor spaces around them so incorporating Wildfitness can generate an entirely new world of natural experiences. The great outdoors is there to be used, whether it’s a city space, rural grounds or a coastal location. Spas are the perfect hosts for Wildfitness and our partnerships with them can produce great results and revenue. We run activity events, create itineraries and can train staff to become qualified Wildfitness coaches. This hugely expands the notion of physical training from doing reps in a gym to engaging with the energy, enthusiasm and variety of transformative fitness. There’s a whole world out there that can be used for movement in nature’s playground at spa locations. www.wildfitness.com



Menu launch Elemis Biotec Energising Skincare System

Synergetic skincare The co-founder of Elemis and creator of its therapies, Noella Gabriel tells Hellena Barnes how Elemis Biotec Energising Skincare System heralds a new era of innovation for the brand


he result of a six-year collaboration with international cosmetic scientists, the Elemis Biotec Energising Skincare System promises a new age of products for the next generation of spa guests. Created to extend the effects of the brand’s Biotec professional facials, launched in 2014, the revolutionary formulations are based on a potent Bio-Energy Complex that aims to ‘reboot’ the skin and increase cell energy. The advanced, three-phase retail range includes Biotec Skin Energising Cleanser, Skin Energising Day Cream and Skin Energising Night Cream, encapsulating zinc and copper in an electrolyte solution. This interacts with a trio of acids and amber to provide ‘adaptogenic energy technology’ that calculates skin cell requirements for repair and protection. Co-founder of Elemis, Noella Gabriel talks to European Spa about the brand’s biggest global launch since its world-renowned Pro-Collagen. What are your hopes for this new range?

When we launched Pro-Collagen Marine Cream in 2003 it hit the market with a storm and was a real turning point for us. It was revolutionary and put Elemis on the map, not only as a serious skincare brand, but as a leader in anti-ageing innovation. Biotec Energising Skincare System will be our next Pro-Collagen – it represents the new age of skincare. Why compete with your best-selling product?

It doesn’t compete, they are different but they complement one another. Pro-Collagen is phenomenal at reducing fine lines and wrinkles, and moisturising the skin, however, we must first ‘switch the skin back on’ for it to perform at its optimum level for absorption and cell regeneration – that’s where Biotec comes in.


How effective is Bio-Energy Complex?

The skin’s glucose uptake is increased by up to 27%* when Elemis Bio-Energy Complex is applied. This has been achieved only after ten rounds of product development and numerous independent clinical trials. My ‘aha!’ moment was when I was first introduced to the amber element [succinic acid] and discovered that the electrons it produced started to trigger a chain reaction. That was the real catalyst. How will this upgrade spa services?

As well as clinically proven Elemis Biotec facial treatments, we now have a new at-home system to enhance the treatment benefits as part of an energising skin regime that meets the science of nature with the science of the skin. Crucially, this development re-engages clients who have been loyal to the brand for 25 years, and enables us to attract new customers driven by hi-tech treatments. It is about faster, better results.

“Biotec Energising Skincare System will be our next Pro-Collagen. It represents the new age of skincare.” Noella Gabriel, co-founder, Elemis

We are always looking for new innovations to bring the best to our clients. Something with more powerful results, beautiful textures and decadence in experience. We know our clients and we listen to them. As lifestyles are ever changing, so too must the brand.

Will this change the face of skincare, as it were?

Yes absolutely. It is addressing the skin as an organ, one that is alive, albeit lazy. The skin’s condition is so unique to each client that the Bio-Energy Complex must be kept in a water phase and separate from the cream phase to preserve its activity until applied to the skin. Consequently, we have created a dual-chamber product delivery system that enables a chain reaction to activate on application. How will this benefit spa operators?

Can you tell us more about cell energy?

Every skin cell has its own powerhouse of energy within the mitochondria. As we age, this energy depletes according to our lifestyle choices. Elemis Bio-Energy Complex is designed to activate the cell energy system. While copper exists naturally in our own skin tissue and is amazing at regeneration, zinc is a mineral key for overall skin health and is found in every cell in our body. This cocktail stimulates an enzymatic action to target the mitochondria and kick-start cell energy.

This is the perfect combination of a highly technological treatment and an advanced retail offering. A dynamic and results-driven addition to spa treatment menus is supported by in-depth protocol and the opportunity to introduce spa clients to a whole new dimension of texture, results and experience. (*Data from independent tests on

Biotec Skin Energising Day Cream)

+44 (0) 20 7907 2724 www.elemis.com


Elemis Biotec Energising Skincare System, with its dual-chamber delivery system, has been designed in synergy with Biotec facials to offer spas the perfect combination of results-driven treatment and retailing



Spas The Well, Norway



Spas The Well, Norway

A well of inspiration One of Europe’s most ambitious launches, The Well offers a world of tradition under one roof. We meet the creative team behind this spectacular and sociable spa



n a country with spa embedded in its cultural DNA, it takes a quite spectacular wellness offering to generate €1million turnover within its first month of opening. The Well, owned by Norwegian self-made billionaire Stein Erik Hagen, is just such a place. So passionate is Hagen about wellbeing that he was prepared to spend in excess of £35m (€45m) to create a property that could potentially change spa perceptions and introduce new experiential concepts to his native country. Located within a forest ten miles south of Oslo, at Kolbotn, the newly constructed, high-specification day spa and wellness centre opened in December 2015 and has ambitious plans to attract 100,000 visitors annually. Already the owner of the country’s fashionable Farris Bad spa in Larvik, and currently placed 317th on Forbes’ billionaires list, Hagen chose his partners carefully in order to realise a concept that would provide exceptional wellness at a level people could afford, both in terms of time and money. “The Well offers unbridled, affordable luxury to anyone who appreciates wellness and needs to wind down after a hectic week,” says Hagen. “You get the day pass… and the lowering of your pulse is complimentary,” he smiles.

The world under one roof The Well’s price tag makes it possibly the most expensive and elaborate day spa in Europe to date, but along with its modern aesthetic runs a sense of heritage that pervades its approach to wellness. “There are century-long international traditions that utilise heat and water for wellbeing and relaxation,” says Hagen. “The Well brings a plethora of these together under one roof.” Built into the forest hillside and staged over three floors, this vast facility totals an impressive 10,500sqm. Within this space are 15 saunas and steam baths, 100 showers, 11 pools, waterfall grottos, and 25 treatment suites Clockwise from top left: The Well incorporates global spa cultures in unique settings linked by a contemporary Nordic style; mellow natural tones in the two-storey blockhouse sauna; product partners include Elemis, Mii and Dermanor; the spa’s vibrant 25m wellness pool



offering services from massage to manicures, with British spa brands Elemis and Mii, and Norwegian anti-ageing brand Dermanor having been selected to complement the spa’s own in-house product range. Garden areas, relaxation lounges, and a 250-cover restaurant with additional outdoor seating for 100 guests are all located within the spa’s bold, architectural-led surroundings. Fundamental to this ambitious project was its creator’s extensive travel experience and Hagen’s desire to bring global spa cultures to the broader Norwegian population. The three-storey, adult-only spa embraces all manner of rituals and provides bespoke experiences includung a Japanese bathhouse and Norway’s first onsen garden; a Moroccan rasul; a Northern Light laconium; a Turkish hammam; a jungle sauna; a crystal bath; and a two-storey loft sauna, one of only a few of its kind in Europe (see box opposite for a full list of hydrothermal facilities). “We worked closely with architect Øystein Rognebakke at Halvorsen & Reine, located in Drammen, Norway, for a couple of years before we landed a layout we truly wanted,” recalls Hagen. “In addition, Thermarium was our consultant on sauna, pool and wet area design, and we collaborated with Stylt Trampoli in Gothenburg, Sweden, on the dry spaces, such as reception, changing rooms, lounges and Clockwise from above: Sound therapy in the Japanese meditation sauna; the two-storey loft sauna is made from Kelo logs with brushed spruce walls; the social, Aufguss sauna can accomodate up to 50 people; the stunning Northern Light laconium; the atmospheric jungle sauna


Image: Herman Dreyer

Spas The Well, Norway

“The Well offers unbridled, affordable luxury to anyone who appreciates wellness. You get the day pass… and the lowering of your pulse is complimentary.” Stein Erik Hagen, owner

the restaurant. We have worked with these companies on previous projects and they are all experts in their sector.”

Through the looking glass As the spa unfolds to reveal the ‘different worlds’ within it, so the designs, scents, sounds, reflections and ambiance shift to enhance the experience. “Creating a place where modern Norwegian architecture would meld with ancient spa traditions required atmosphere and energy,” says Erik Nissen Johansen, creative director and founder of Stylt Trampoli. “The challenge for us was to create global settings that would suit all people and every mood in a new, social spa environment, but with an element of surprise running through these spaces.” Johansen’s brief, to create “the biggest multi-cultural spa Norway has ever seen”, is something he describes as actually quite “un-Scandinavian”. “To create all of these different worlds, where Japanese onsen sits alongside a tropical jungle sauna, makes it a rather surreal spa space with a touch of Alice in Wonderland


Spas The Well, Norway

Going deeper into The Well The expansive range of globally inspired hydrothermal experiences guests can discover at The Well include:

Art Deco area: With steam bath Tepidarium, hand-laid gold mosaics, feature showers, and a unique Art Deco water steam bath that combines a warm water pool with steam floatation Aufguss sauna: One of Norway’s largest saunas with the capacity to hold more than 50 people Jungle sauna: A tropical, high humidity sauna complete with jungle sounds, bamboo walls and bucket shower Moroccan rasul: Authentically built with traditional tiles, and mud from the Atlas Mountains is used for treatments Blockhouse two-storey sauna: With glass shower wall to intensify the feeling of being in the Norwegian mountains Herbal bath sauna: Infused with different herb varieties to enhance relaxation Ambilight cinema sauna: A small, theatre-style sauna with wooden benches set on two levels and wall-mounted screening of natural images Northern Light laconium: A gentle, 45°C sauna with a mystic atmosphere and a central fountain, dramatically illuminated by green lights and Nordic scenery Crystal steam bath: A large steam bath designed on Roman traditions



Spas The Well, Norway

SPA STATS The Well www.thewell.no +47 48 04 48 88 Owner: Stein Erik Hagen Design consultant: Stylt Trampoli Architect: Halvorsen & Reine Hydrothermal consultant: Thermarium Spa manager: Anette Ose Investment: £35m (445m) Spa team: 130 Spa area: 10,500sqm Thermal/wet areas: 15 saunas and steam baths, 100 showers, 11 pools Treatment rooms: 25 Suppliers: Marset, LZF lamps, Karl Andersson och Söner, Betongdesign, Gervasoni, Point 1920, Infurn Contract and Svea Contract, Manutti, Andreu World, Gervasoni, Arne Norell Product partners: Elemis, Mii, Dermanor Cost of day pass: starts at 495 krone (453) From above: As fewer young Norwegians have access to traditional, home-based spa culture, The Well has created a new, social spa scene; seven types of body massage are available in the 25 treatment rooms

inspiration,” he adds. “The Well is all about escapism; providing people with the opportunity to go anywhere in the world, experience different spa cultures, and also enjoy core elements on a social level, like the bar and restaurant.” This fairytale quality is expressed perfectly in the restaurant, where guests dine in robes on food ranging from nutritional dishes to indulgent pizza, surrounded by oversized interior features made from natural materials that distort one’s sense of perspective. “We wanted a relaxed social environment that pays homage to nature and the surrounding forest by using beech and oak in an artistic, surrealist way,” says Johansen. “The food mix was also an important part of broadening the spa’s target group.” Another standout piece of design is the keyboard-style stairway that connects the spa’s three floors. “Music starts to play when guests enter on the piano staircase and it is designed to wash them towards a slightly supernatural feeling with anticipation of the unexpected,” adds Johansen. “The Well is the first serious destination day spa for Norway and working with the visionary Stein Erik Hagen was amazing,” Johansen enthuses. “He already owned the forestland, on which they discovered an ancient well, and that is how the name came about.”

Stylish centrepieces Central to The Well’s offering are its 25m wellness pool, set at 35°C, and the two-storey loft sauna, in which temperatures can rise to 100°C. The huge pool area is surrounded by complex columns that give the space a sacred character, and the surrounding gallery provides views of the illuminated vitality pool with relaxation zones and air tube beds. The rare loft sauna structure, built from six-metre-tall Kelo logs with walls clad in brushed spruce, was assembled


in Austria with timber from Siberia, before being dismantled and shipped to Oslo for installation on site. Additional sauna experiences, set at various temperatures and humidity, include the 50-person capacity Aufguss sauna, one of the largest in Norway, where rituals are performed throughout the day. Adrian Egger, managing director of Thermarium, says the company was first approached to work on The Well’s wet area concept, engineering and design in 2011. “This is a unique and beautiful concept in look and feel,” he says. “The owner was so passionate about the design details and I believe he chose Thermarium because he liked the ideas we presented to bring the vision alive. Everything is created in a laid-back Nordic style with no heavy elements, just simple, beautiful details and high-quality natural materials.” Thermarium’s brief was to combine a contemporary design concept with individual ambiences for each wellness experience. A sense of adventure and movement was created between the different spa cultures by the inclusion of relaxation points, so that when guests progress, they feel as though they are ‘emerging into another world’.



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Spas The Well, Norway

“The Well is all about escapism; providing people with the opportunity to experience different spa cultures, and also enjoy core elements on a social level.” Erik Nissen Johansen, creative director

and founder, Stylt Trampoli

“The challenge here was to give guests the feeling of one overall design lead that was spacious and airy, using unobtrusive and native materials in the general areas,” explains Egger. “This was completely different for the individual spa areas, which feature narrative concepts, stylish and complex materials, and lavish colours.”

Setting the menu The second floor of the spa provides access to the treatment area with a reception, retail space, and 25 rooms where therapies including seven types of body massage, facial and cosmetic treatments, and manicure and pedicure services are performed. In addition, hot stone and Thai massage are available as well as dry floatation and a hydro pool. The hammam is also situated here with an oriental steam bath and showers, while adjacent is the relaxation room and soap massage room, designed with marble, golden mosaics and handmade wall finishes. To entice visitors to The Well and encourage them to stay, a menu of products and treatments was required that reflected global wellness traditions as well as contemporary spa offerings. “Most of our guests spend the entire day with us, arriving when we open at 10am and staying to enjoy both lunch and dinner,” says spa manager Anette Ose. “For them


Clockwise from top: The stylish pool area is both sociable and relaxing; music plays as guests enter the keyboard-style staircase, creating a ‘supernatural’ ambiance; enjoying Norwegian nature in the outdoor Jacuzzi

we have created a daily activity plan with items such as The Well body scrubs, Japanese tea ceremonies, and thermal experiences, all of which are included in the entrance fee. Of course, a large number of guests also like to book additional treatments to really make the most of their stay. “We have developed our own products and rituals to guide guests through the spa journey. During their ‘tour’ they can try our signature hair treatment, facial mask, body peel, or footbath. A lot of guests really appreciate our guidance through these rituals and this is an excellent way for them to get to know The Well.” To complement it’s in-house range and provide guests with indulgent skincare, facial and cosmetic treatments, The Well’s choice of product partners includes British brands Elemis and Mii. “Our main skincare supplier is Dermanor, which is very well established in the Norwegian market,” says Ose. “However, our key spa product line is Elemis. Both Dermanor and Elemis are very experienced in professional protocol training for therapists.



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Spas The Well, Norway

“The Well has introduced a new art of spa socialising, a way to meet new people and experience wellness that takes the Nordic spa culture to another level.” Adrian Egger, managing director,


“No matter where in the world you book an Elemis treatment, be it on a cruise ship or at The Well, it is instantly recognisable to spa guests, which makes it easy for us to maintain the best quality delivery for each and every treatment.” For its makeup services, Ose says Mii cosmetics and Brow by Mii are professional lines that fully address the needs of The Well’s clientele. “It’s also very exciting to work with a brand that is new here,” she adds. “Mii has already received very positive reviews in the Norwegian media.”

A social spa scene In addition to a steam bath and sauna, the top floor of The Well houses its Japanese fire room and onsen garden, with a traditional Japanese hot pool and freestanding showers overlooking the outdoor onsen pool. The Japanese meditation sauna offers sound therapy delivered by a large gong and smaller singing bowls that are activated by therapists during relaxing and re-energising ceremonies. This floor is also home to the restaurant, bar, terraces, the African lounge, a library, an outdoor pool with decks, and an outdoor Jacuzzi and sauna. While Norwegian spa culture has traditionally been centred around the home, the fact that land is now at a premium and new-build apartments are getting smaller means this lifestyle is less available to young professionals, especially in the capital. “In general, Norwegians do not use public spas because people have their own private saunas and steam rooms at home,” explains Adrian Egger. “So, we designed the spa treatments and thermal rooms in a way that is perfectly acceptable to traditionalists, but The Well has introduced a new art of spa socialising, a way to meet new people and experience wellness that takes the Nordic spa culture to another level.” Erik Nissen Johansen agrees. “People here are really getting into the vibe. The meeting rooms are perfect for party groups and conference events – it’s become a cool place to have a brand launch – and The Well’s introduction of the Friday Night Lounge, with a DJ, has extended the audience further, especially the male market who want to meet up for a beer and a sauna.” And it is not just music, The Well may introduce art works in the future. “Stein Erik Hagen truly appreciates art and is one of the biggest collectors in Norway, so it could be a focus for the future, to align spa with the broader cultural scene” says Egger. “Visitors could enjoy art without going to a museum and experience it like never before.”


From top: The stylish Art Deco steam bath tepidarium; the enchanting restaurant; a total of 100 showers have been installed in The Well; Stein Erik Hagen’s creation is a symbol of luxury; dry floatation in the second floor treatment area


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Business Lanserhof

Dr Christian Harisch

My life in wellness I NT ERV I E W BY S A R A H TOD D


n enduring wellness pioneer and practicing lawyer, Dr Christian Harisch has been CEO and co-owner of the world-class Lanserhof brand for over 15 years. Now with stunning health resort properties in Lans, Austria, and Tegernsee and Hamburg, Germany, Lanserhof has been offering its LANS Med Concept for over three decades. Its bespoke approach has won a multitude of international awards and attracts a loyal and expanding clientele. We spoke to Dr Harisch about his life, his work, and the combination of modern and holistic medicine that enables Lanserhof’s guests to live healthy and active lives full of vitality.

but instead create lifestyle habits that support the natural healing process and inner balance, enhancing health and wellbeing in the long run.

How does wellness feature in your own life? Twice a year I take ten days out to stay at one of the Lanserhof medical spas, this really helps to keep me in optimum health.

What’s your favourite treatment? My favourite treatment is a massage after exercise; it’s the best way to relax your muscles and help regeneration after physical activity.

How can spas better embrace wellness?

What’s your proudest achievement? It would have to be the completion of Lanserhof Tegernsee. A lot of hard work and dedication was put into creating an environment that was not only aesthetically pleasing but also complemented the surrounding area and our approach. By collaborating with architect Christoph Ingenhoven, we were able to create the ideal setting for guests to regenerate and relax.

And your toughest challenge? Again, it would have to be the Lanserhof Tegernsee and its conceptualisation. We put a lot of energy into creating a timeless space that provided guests with a luxury setting in which to recharge their batteries. We were set on creating a medical spa unlike no other. It was a tough challenge, but I believe we achieved what we set out to do.

Give us some good business advice Never give up. Throughout your career, projects and, indeed, your lifetime, you will always be presented with obstacles that can prevent you from reaching your goal, but you just have to find another way to make it work.

What’s your biggest source of inspiration? Time with my family is the main thing that


“The biggest opportunities lie in the true core of wellness, creating long-lasting and life-changing results.” Dr Christian Harisch, Lanserhof

inspires me, both in life and in business. Making Lanserhof a success may take time and work, but it enables me to spend quality time with my family and support their aspirations.

What would you tell your younger self?

Spas should concentrate on what wellness means to their guests and their brands. At Lanserhof, this means creating lasting lifestyle habits that fit the individual’s needs and help them reach optimal health. The biggest growth opportunities lie in the true core of wellness, not creating short-term benefits but long-lasting and life-changing results.

When and where are you most content? I am most content with my family. Spending time with those you love is perhaps one of the best things you can do for your mind and emotional wellbeing – it certainly is time well spent.

What’s your personal motto? To do the right thing is never wrong.

What are your plans for 2016?

Work hard, but remember to take the time to look after yourself – a healthy body and mind is much more productive than one that is constantly overworked.

As well as renovating our original medical spa in Lans, Austria, with the help of Christoph Ingenhoven, we will be opening a temporary clinic at Spa-Hotel-Schwarzer Adler Kitzbühel, in the beautiful Alpine town of Kitzbühel.

How have you contributed to wellness?

What’s your vision of future wellness?

At Lanserhof, we use a symbiosis of traditional naturopathy and state-of-the-art medicine that is based on the renowned Mayr cure. This approach isn’t designed to provide short-term benefits

I see it heading towards reflecting the true values of humanity – going back to the essentials to create a complete balance between mind, body and soul.


Business Lanserhof

Lanserhof’s two German and one Austria-based health resorts offer personalised treatments based on the philosophies of Dr F.X. Mayr. The LANS Med Concept, which combines holistic treatments with a scientific approach to wellness, is delivered in stunning surroundings, while the group’s Energy Cuisine enhances guests’ nutritional wellbeing












Editor’s choice

Decléor launches Aroma Blend Responding to worldwide demand for massage and body-contouring treatments, Decléor has launched Aroma Blend, which features new retail products Aromessence Svelt Refining Body Oil Serum and Aroma Svelt Re-firming Body Oil-in-Cream. For professional use in spas, the new line delivers potent essential oils through a series of new, individualised, results-driven treatments that slim and shape the body. Massage expert Chico Shigeta’s new rituals combine mindful breathing and energy smoothing with Japanese kneading and rolling, which work to increase lymphatic drainage and tackle cellulite. Meanwhile, aromachologist Patty Canac has selected a combination of 25 effective essential


oils for body contouring. Three elixirs, ‘relaxation’, ‘energy’ and ‘harmony’, rich in active oils with a base of macadamia and jojoba, combine with one of four body concentrates to shape the silhouette for ‘firmness’, ‘flat waistline’, ‘light legs’ and ‘refine’. “We know that massage is the number one treatment worldwide and 40% of treatments are for the body,” notes Decléor’s education director Fiona Brackenbury. “We developed Aroma Blend in response to this, to slim and firm the body. Its unique massage movements are innovative for therapists and the treatment is bespoke to the client’s needs.” www.decleor.co.uk


Menu New products & therapies

Treatment focus GERMAINE DE CAPUCCINI The Landmark London Elixir

Cutting-edge collagen Two new collagen-based products from Carol Joy are said to smoothe fine lines and wrinkles, promising transformational results. Pure Collagen Spray gives an instant lift to ageing, tired or environmentally damaged skin using skin-identical collagen peptides. These stimulate collagen synthesis while phyto-stem cell extract protects and activates cell renewal. Soluble collagen molecules work to replenish the skin’s moisture from within resulting in well hydrated and smooth skin. Pure Collagen Eye Mask has been specifically designed to target the eye contour with proprietary native collagen technology that augments cell renewal while lifting and finessing the skin.

Using the finest ingredients and ritualistic therapies, Germaine de Capuccini has partnered with The Landmark London (pictured below) to produce its new spa treatment menu. The hotel’s bespoke offering includes the Timexpert Lift range as part of treatments that help guests achieve deep relaxation, balance and wellbeing. The Landmark London Elixir is a signature body therapy combining exfoliation with eastern spices followed by an aromatic cinnamon massage that is applied with warm shells. The experience concludes with a wild-rose-infused facial and Kobido Lifting Facial massage. www.germaine-de-capuccini.co.uk www.landmarklondon.co.uk


Pop couture nails Jessica’s new spring/summer Pop Couture collection includes the deep watermelon crème of Runway Ready; Strike A Pose, a teal blue crème; and the lavender crème of It Girl. This trio are joined by the bright pigmented pink crème of Glam Squad; Fashionably Late, a coral crème; and the bubble-gum pink Pop Princess. ‘Women today are embracing the best of the runway and wearing it in a real and relevant way,’ says Jessica Vartoughian, founder and CEO of Jessica Cosmetics International. ‘My Pop Couture collection delivers a burst of colour and personality to nails.’ www.gerrardinternational.com



Menu New products & therapies

The perfect scent To best create a spa-like environment in the home, organic beauty specialist Voya has launched the Oh So Scented Collection. Its four new reed diffusers work to relax and invigorate the mind, body and soul, utilising blends of therapeutic natural oils. Lavender, Rose and Camomile promotes tranquillity and relaxation; Ginger Chai and Mandarin is warming and comforting; Cedarwood and Bergamot helps to balance and calm; and the zesty-scented African Lime and Clove diffuser is designed to soothe the mind. www.voya.ie

Treatment focus AVEDA Botanical Kinetics Energizing Eye Treatment Following the successful launch of the Botanical Kinetics skincare range, Aveda has created a bespoke, energising eye treatment experience that is inspired by ancient healing. Combining botanical ingredients and targeted pressure-point massage techniques, Botanical Kinetics Energizing Eye Treatment works to revitalise and refresh tired eyes while helping to diminish dark circles and reduce puffiness. The treatment’s sensory rituals include a cleanse, tone and hydration stage for the face, followed by a warm gemstone rollerball massage and a cooling eye mask. www.aveda.co.uk

Hyper-hydration Elemental Herbology’s Hyaluronic Booster Plus+ claims to offer an instant antidote to dry and dull complexions. The serum protects skin against moisture loss and helps to plump out fine lines and wrinkles using a vegetable-based hyaluronic acid with a low molecular weight that allows it to deeply penetrate the skin. The powerful complex includes apple extract to improve skin tone and texture, and olive squalane to accelerate new cell growth and maintain moisture levels. Hyaluronic Booster Plus+ promises to improve the look and feel of the skin, offering long-term benefits for a more youthful, radiant appearance. www.elementalherbology.com

Body reawakening: Decleor launches Aroma Blend Optimal oscillation Darphin’s innovative L’Institut Facial Sonic Cleansing and Massaging Expert is specifically designed to mimic the expert touch of therapists. It cleanses and purifies while boosting micro-circulation with 42,000 supple bristles that oscillate at 100 vibrations per second to leave skin looking radiant, fresh and more youthful-looking. To celebrate the launch, the team at L’Institut Darphin Vendôme in Paris have developed a 30-minute discovery treatment based on the sonic facial ritual. This treatment will be offered in Darphin spas worldwide.

Everybody roll Aromatherapy Associates promises to enhance wellbeing on-the-go with its convenient and compact handbag-friendly new roller-balls. Perfect for travel, Revive Morning Roller Ball includes the refreshing and invigorating powers of grapefruit, rosemary and juniper for a fantastic start to the day. Deep Relax Roller Ball offers the relaxing and calming benefits of vetiver, camomile and sandalwood to aid a tranquil night’s sleep. www.aromatherapyassociates.com




Menu New products & therapies

Luscious locks Responding to customer demand, ESPA has developed two high-performance natural haircare products. Purifying Shampoo is formulated with natural plant cleansers that gently remove excess sebum and product build-up without irritating the scalp. Honey helps maintain moisture, leaving hair soft and shiny, while jojoba and olive oils provide conditioning. ESPA’s moisturising Nourishing Conditioner features protein-rich soy, wheat and corn extracts as well as ProVitamin B5 to hydrate and strengthen the hair. Coconut, jojoba and olive oils leave tresses soft, shiny and easy to style. www.espaonline.com

Treatment focus Biologique Recherche Seconde Peau Designed as a high-tech professional treatment, Biologique Recherche’s Seconde Peau electrospun mask was inspired by medical advances in the field of burn treatment. Seconde Peau is an electrospun mask comprising 80% pharmaceutical grade hyaluronic acid – claimed to be 40 times more concentrated than any other in the beauty market. The mask works to stimulate the synthesis of collagen and reduce the amount and depth of wrinkles. Used in conjunction with Serum Seconde Peau the treatment accelerates cell renewal and helps to firm and tighten the skin. www.biologique-recherche.com

It’s all about Mii

Digital diagnostics Combining the latest digital technology with professional expertise, Thalgo has launched iMetric, a new diagnostic tool for the spa professional. An integrated high-resolution camera, complete with bioimpedance, infrared and piston sensors, offers an ultra clear picture of the client’s skin. The device measures hydration levels, skin texture, wrinkles, skin firmness, pore size, red patches and pigmentation. Offering in-depth analysis as well as a personalised product and treatment prescription, the system also stores client histories and records. www.thalgo.co.uk


Treat Mii, the spring collection from Mii Cosmetics, has been crafted to be easy to choose, easy to use and easy to understand. With colours and textures that add freshness and light after the deep tones of winter, the range includes two new Super Gloss Lip Shines, Crystal and Berry Twist, enriched with vitamins A and E. Forever Eye Colour Crayon offers a light, creamy texture in Oyster and Sorbet, while Passionate Lip Lover is a peptide-enriched lip colour available in Candy and Crave. The look is completed with Uplifting Cheek Colour in Kissed tone. www.gerrardinternational.com


JESSICAŽ is a registered trademark. Š2015 JESSICA Cosmetics International, Inc.


Available in GELeration Soak-Off Polish and Custom Colour L-R Strike A Pose, Runway Ready, It Girl, Pop Princess, Glam Squad, Fashionably Late





part of the Gerrard International family


www.gerrardinternational.com | UK 0845 217 1360 | International +44 (0) 20 8381 7793 | member of the

Menu New products & therapies

Treatment focus Shared Beauty Secrets Lava Wellness Shared Beauty Secrets has partnered with Wellness for Cancer to develop the first Lava Shells treatment specifically for those recovering from or living with cancer. The Lava Shells Wellness Massage, based on a traditional Lava Shell Massage, has been specially adapted to include a moderate warmth that is counter-balanced with cooling shells to maintain the client’s core temperature without any risks of over-heating. A deeply relaxing and effective treatment is provided while working round any areas of concern for the client or therapist. The result is an intensely comforting experience for the body and mind. www.sharedbeautysecrets.com

Through the looking glass OPI is celebrating the release of Disney’s new movie, Alice Through the Looking Glass, with a new vibrant collection of colours inspired by the film’s much-loved characters. The Alice Through the Looking Glass Collection features eight limited-edition shades (each available in both lacquer and GelColor formulas), plus a bonus special edition nail lacquer. Highlights include: Oh My Majesty!, a pearly alabaster; What’s the Hatter with You?, a rich burgundy crème; and I’m Gown for Anything!, a creamy lilac. www.opiuk.com

Treatment focus Natura Bissé Diamond Energy Facial at Mondrian London Promising a deep cleanse designed to repair damage, The Natura Bissé Diamond Energy Facial has launched at the stylish agua Bathhouse & Spa at Mondrian London. The 60-minute facial begins with a deep exfoliation after which Natura Bissé’s Diamond Nectar Serum is expertly massaged into the skin to improve the definition of the facial contours. Next, a cooling algae mask is applied to firm the skin, leaving it hydrated and glowing. As the algae works to restore the skin’s elasticity, diminishing dark spots and dark circles, a hand massage with pure rose oil concludes the treatment. www.naturabisse.com www.mondrianlondon.com

Glow on the go Kissed by Mii has launched two new handy travel kits for sunless tanning fans who like to carry their colour everywhere they go. The packs feature 50ml travel-friendly sizes of the brand’s best sellers. Get your Glow on includes Seriously Smoothing Moisturiser, Effortlessly Easy Tanning Lotion and Seriously Smoothing Exfoliator. Keep on Glowing helps to maintain a fabulous tan with Seriously Smoothing Moisturiser, Daily Boost Body Cream for a Gradual Tan, and Seriously Smoothing Exfoliator. www.gerrardinternational.com



Our products are only tested on this animal!

Menu New products & therapies

Super hydration

Treatment focus

Hydramemory, a new range from [comfort zone], promises 24-hour hydration to restore the plump, supple and bright features of healthy skin. This exclusive combination features biomimetic fragments of hyaluronic acid, macro hyaluronic acid, Moringa oil, vitamin E and a blend of apple, lentil and watermelon extracts. These work to enhance the skin’s own hydrating system and strengthen the skin’s barrier. Hydramemory includes a serum, a cream gel, a cream and a leave-on gel mask that can be used weekly. In addition, two professional facials have launched into spas: Hydramemory Complete prevents ageing with a hydration boost, while Hydramemory Express is an effective 30-minute express facial. www.comfortzone.it

CACI Eye Revive Soothing tired and puffy eyes, CACI Eye Revive is a new professional treatment that works to combat dark circles and reduce fine lines and wrinkles. The process uses serum-filled CACI microcurrent eye rollers to cool and gently tighten and tone sagging muscles. A nourishing eye mask follows to soothe and calm the skin. Two homecare products continue the benefits outside of the spa, with Eye Revive Serum to improve skin texture and reduce puffiness, and Hydro Eye Mask to instantly refresh the eye area. www.caci-international.co.uk

Treatment focus CND Spa The beauty of botanicals

It’s only natural Natural Spa Factory has launched six new body-shot amenities to its product line-up. The range includes a shampoo, a conditioner, a body wash, body lotion, a hand wash and a hand cream in 30ml sizes. Infused with fig and vanilla these compact gems are an extension of the eco-friendly and popular 250ml sizes and five-litre refills. Supplied in cool, spacesaving silver pouches, they are perfect for travel, at home, or in the spa’s wet area.

Coinciding with the tenth anniversary of its exclusive UK distributor Sweet Squared, CND Spa’s new sensory manicure and pedicure collections have been developed for advanced spa experiences with unique massage techniques and a customised four-step system. Three rituals include Gardenia Woods, a blend of camomile, sandalwood and gardenia extract; Bright Citron with botanical blends of Kaffir lime, grapefruit and honey; and Cucumber Heel, with professional-strength ingredients for deeper footcare. The UK launch saw Samuel and Samantha Sweet, managing directors of Sweet Squared, present to representatives from Gaia Spa, Center Parcs, Shire Hotels & Spa, Alton Towers, Luminis Beauty, and Formby Hall Hotel & Spa – all of which are set to introduce the new collection. www.sweetsquared.com

+44 (0) 1225 582888 www.naturalspafactory.com

In every issue, European Spa showcases the best new product and treatment launches. Contact Menu editor Mark Smith on +44 (0) 115 950 4748 or email mark.smith@spapublishing.com





CND, Gardenia Woods, Bright Citron and Cucumber Heel Therapy and the logo are trademarks of Creative Nail Design, Inc. ©2015 Creative Nail Design, Inc.

THE BEAUTY OF BOTANICALS THE SCIENCE OF CND™ WANT TO KNOW MORE? Go to sweetsquared.com or Call us on 0333 000 7000

Escape on a journey of relaxation. Our botanical spa collection delivers a new level of treatment benefits for beautiful results. 4-step system lets you customise services with a choice of fragrance moods and add-ons for deeper care. Let the indulgence begin. Inspired by nature. Rooted in science. New CND™ Spa Collection. Distributed exclusively in the UK and Ireland with Love and Respect by Sweet Squared Authorised CND distributor partners: Dublin 01408 91 91, Edinburgh 01313 333 180, Glasgow 01414 277 735, Manchester 01942 676 756, Ellisons 03452 208 080

Menu launch The Murad Method Facial System

A Method for life Tracey Wilmot, training director at Murad Europe, talks to Mark Smith about the new Murad Method Facial System, which combines a high-performance facial and prescriptive skincare with wellness advice


esponding to the growing trend for personalised skincare programmes, Dr Murad has developed The Murad Method Facial System. Treating each individual with a whole-person approach, the tailored facial combines touch-point and relaxation massage with nutrition advice and a unique skincare prescription. Murad claims the approach means clients receive the same level of advice, expertise and personalised skincare that they would during a one-to-one with Dr Murad himself. European Spa asks Tracey Wilmot, training director at Murad Europe, to tell us more.

to rate their overall wellbeing with regards to work life balance, stress, diet, sleep and exercise. These lifestyle factors contribute to the health of the skin and are charted by the client on the ‘Live Better & Feel Better Wheel’. This allows the therapist to identify areas where improvements can be made outside of the normal skincare regime, and will inform the positive inspiration card presented at the end of the treatment. Along with the skincare recipe presented as a take-home, this empowers The Murad Method Facial to help the client to look, live and feel better. How does this affect the role of the therapist?

What is the Murad Method Facial System?

The Murad Method Facial System provides a truly personalised and holistic approach because no two faces are alike. Dr. Murad has always treated his patients this way and now his approach to patient care is available to all. Rather than focusing on topical skincare, skin type or age, The Murad Method Facial System promotes whole-person wellness, targeting multiple concerns and delivering ultimate relaxation with touch-point massage, as well as nutritional advice to help clients ‘live younger’. At the end of each treatment the therapist provides a Dr. Murad skin health recipe to treat skin concerns from within, as well as a Dr. Murad inspirational quote to encourage emotional self-care. What differences will clients notice?

The results and the personalised care address primary and secondary skincare concerns to provide immediate satisfaction. Specific areas of concern are targeted, which may range from redness to blemishes, pigmentation or wrinkles, and after the first treatment the client will notice brighter and more radiant looking skin that feels smoother, firmer and refreshed. Furthermore, the client will feel fully relaxed and experience reduced stress levels as specific massage techniques are performed to help instill a sense of calm.


“The Murad Method Facial System offers more than simply massage or product application.” Tracey Wilmot, training director, Murad Europe

This approach helps the therapist care for the whole person, treating more than just topical skin concerns. It empowers them to create a bespoke facial treatment for each and every client with the flexibility to combine Murad professional products, which are exclusive to facial treatments, in ways never seen before. Additional training, insight and knowledge will help to build on existing expertise, fostering trust between therapist and client, which in turn drives loyalty.

What new techiques feature in the treatment?

What are the benefits for spa operators?

The Murad Method combines the very best facial massage techniques from a variety of ancient and modern disciplines such as acupressure, Tsubo energy points and lymphatic massage. This combination provides clients with maximum relaxation and visible results even from the first visit. Our branded five-step skin analysis allows the therapist to thoroughly examine the face, neck and décolleté to identify the key concerns of the skin and treat them accordingly.

Our new treatment will ensure loyal and engaged clients and therapists. It provides a unique client care experience that offers more than simply massage or product application. This highly personalised care approach is truly results driven, which encourages repeat custom. Murad’s superior training programme provides detailed information on Dr Murad’s philosophies, inspirations and lifestyle advice. Selling tips and additional training on all Murad products better equip the therapist to recommend suitable homecare, not only resulting in excellent service but also increasing retail opportunities while providing 360-degree skincare.

How does the system include wellness concepts?

Dr. Murad’s philosophies of Inclusive Health and Living Younger truly come to life in the personalised, holistic approach of The Murad Method Facial System. At the pre-treatment skin health consultation, the client is asked

+44 (0) 20 7870 4813 www.murad.co.uk


The Murad Method Facial System aims to deliver the same level of expert skincare as an appointment with Dr.Murad himself. Clients experience a combination of product application, targeted massage, lifestyle advice, and motivational enagagement



12/17 April 2016 Salone del Mobile Milano - Italy Hall 24 Stand A-05


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EXPERT GUIDE TO TANNING Our guide to the best spa tanning treatments and skin-finishing products






FIVE OF THE BEST: ESPA, Caudalie, Clarins, Elemis and Germaine de Capuccini

Expert Guide Tanning

KISSED BY MII Enriched with nourishing marine mineral extracts, Kissed by Mii, created by Gerrard International, is a professional range of luxurious tanning treatments complemented by a complete retail collection

What the experts say...

What is unique about Kissed by Mii?

How does your offer evolve with current trends?

Kissed by Mii is enriched with skin-loving, marine mineral extracts, with each ingredient specifically selected to support our treatment-based ethos and provide the perfect base for a longer lasting tan. The fast-drying, paraben-free formula contains organic DHA and a fresh marine scent, so the client leaves without that tell-tale tanning aroma. The treatment routines have also been created to deliver the most comfortable experience possible for clients.

Kissed by Mii’s product and brand development takes its lead largely from customer feedback, as opposed to being influenced by the latest fads or fashions. While spray tan is still one of the industry’s most popular treatments, some clients are moving away from a very dark colour, towards a naturally sunkissed look, so our range reflects that, with shades to suit everyone, from subtle to sun-worshipper. Today, the majority of clients are also looking for speedier salon treatments with results that can be maximised at home between appointments and sales of our Express Tan treatment truly reflect this.

Why should spas choose your self-tanning brand? Delivering more than just beautiful colour, Kissed by Mii offers a unique ingredient story and our equipment has been carefully created to deliver the ideal treatment, with low noise levels and perfect results. Of course, product is only part of the story. Therapists need confidence to deliver the best results, so thorough and on-going training is vital. Whether you are introducing your team to a new brand or to tanning for the first time, Gerrard International offers flexible training options and outstanding business support.

What does tanning add to a spa menu? Tanning offers an instant pick-me-up, all year round, not just in summer, so spa guests look as revitalised as they feel after their visit. It also enables spas to offer complete services for groups such as bridal parties.


What are your latest developments? Our spray tan offering has expanded to a total of seven shades, including our ever popular Express formula. As well as extending our treatment offerings we’ve worked to help spas make the most of their retail opportunities. We recently launched two fantastic retail-ready homecare and travel sets, Kissed by Mii ‘Get Your Glow On’ and ‘Keep on Glowing’, while the introduction of our in-spa bronzing display means clients can choose the perfect Mii makeup products to complement their Kissed by Mii tan. Our new Seriously Smoothing Exfoliating Wipes are convenient and client-friendly for pre and post-tan care, and can also be used as part of the treatment.

Look for a USP Tanning is a very competitive market, so choose a system that helps you to stand out from the crowd. Kissed by Mii provides ingredients with skincare benefits, while the brand’s treatment protocol, equipment, retail opportunities, and on-going training, all centre on the client experience. Provide a complete package Alongside your existing spa menu, tanning allows you to offer a full service for proms, bridal parties and clients heading off on holiday. This can help attract new guests to your spa. An attractive proposition Any spa can accommodate tanning. Manual tanning simply requires a treatment couch, and the Kissed by Mii Integrated Spray Tanning Booth combines high performance extraction and an LVLP gun in one compact unit that fits neatly into a corner.

SPA CLIENTS INCLUDE: Handpicked Hotels, UK Berystede Hotel and Spa, West Berkshire, UK Whittlebury Hall & Spa, Northamptonshire, UK Ce-Ce Beauty Clinic, Warsaw, Poland Allure Clinic, Slagelse, Denmark Agua Spa, Eindhoven, The Netherlands

Kissed by Mii Distributor: Gerrard International +44 (0) 845 217 1360 www.kissedbymii.com


part of the Gerrard International family


www.kissedbymii.com | info@miicosmetics.com | member of the UK 0845 217 1360 | International +44 (0) 20 8381 7793


Expert Guide Tanning

MOROCCANTAN One of Australia’s leading professional tanning brands, MorrocanTan comprises luxury manual tanning products, an express spray tanning range, and more than ten self-tanning products that are ideal for retail

What is unique about MoroccanTan? MoroccanTan is the original Argan oil-infused tanning brand. The entire range contains a unique blend of Argan oil, aloe vera and vitamin E, which delivers deep moisture and nourishment to the skin to ensure a long lasting, natural looking tan with an even and gradual fade. Our non-sticky formula develops quickly and can be washed away in less than four hours, eliminating the need for clients to sleep in the tan. The colour will then continue to develop over the next 12-24 hours. Why should spas choose your self-tanning brand? Our products are packed with premium and organic ingredients that help provide a perfectly flawless tan and are beneficial for the skin. We’re proud of the fact that MoroccanTan retains its high end status. It is only available in professional spas and salons, and is backed by our award-winning training courses and a wide range of retail products. What does tanning add to a spa menu? Manual tanning treatments not only offer an additional luxurious and relaxing spa ritual, but they also leave guests’ skin radiant. Offering a MoroccanTan manual tanning treatment in particular, will also ensure their skin is deeply hydrated.


How does your offer evolve with current trends? Preparation and aftercare are just as important as the tan itself. Our new, deeply moisturising, Cleanse and Body Butter retail products, coupled with our existing Exfoliating Primer, ensures clients have the perfect base to provide a flawless tan. Daily use of MoroccanCleanse and MoroccanButter will also help the spa guest’s tan wear off gradually and evenly by keeping skin supple and hydrated. What are your latest developments? The MoroccanTan team works immensely hard to push boundaries and be innovative with product technology. Customer needs are always at the forefront of development and we create premium products that are truly suitable for all skin types. We’re excited to be launching two new retail products this summer - a compact bronzer and a compact illuminator, perfect for enhancing and emphasising a beautiful tan.

What the experts say... Tailor your service Look for a brand that can offer both manual as well as express spray tanning products to broaden the services you can offer. A perfect match Ensure a choice of solutions tailored to different skin tones, so you can best match your client’s natural skin tone. Be fully supported Make sure you receive an excellent level of service with ongoing customer care.

SPA CLIENTS INCLUDE: Gaia Spa at Boringdon Hall Hotel, Devon, UK Idyllic Beauty Spa, Surrey, UK Formby Hall Golf Resort & Spa, Merseyside, UK Lion Quays Hotel & Spa, Shropshire, UK The Dartmouth Hotel Golf and Spa, Devon, UK

MoroccanTan UK & ROI distributor: Sweet Squared Tel: +44 (0) 333 000 7000 www.sweetsquared.com/ moroccantan



The perfect manual tanning treatment to leave your clients glowing Delivers deep absorbing nourishment and a natural long lasting tan 2 Hour Wash-n-Wear

Argan Oil Infused

Direct from Australia Exclusive to Sweet Squared Order online at sweetsquared.com or call our Award Winning Customer Care Team on 0333 000 7000 Distributed exclusively in the UK and Ireland with Love and Respect by Sweet Squared Authorised distributor partners: Dublin 01408 91 91, Edinburgh 01313 333 180, Glasgow 01414 277 735, Manchester 01942 676 756

Expert Guide Tanning

FAKE BAKE With over 25 years’ experience, Fake Bake remains an independent tanning brand with formulations that are transfer-resistant and free from artificial preservatives and parabens What makes a great tanning experience? Ease and speed of application; fantastic results following every treatment; great customer service from a therapist who is extremely knowledgeable about each of the tanning products on offer; and a choice of products that cater to different tanning needs.

What is unique about Fake Bake? We consistently produce revolutionary products, so our customers can rest assured that their treatments will always help to elevate their status among their competitors. All of our products are developed in our own laboratory, are free of parabens and artificial preservatives, and provide a variety of skincare benefits.

How can spas improve their tanning experiences? When spas take tanning treatments to the next level and offer completely bespoke bronzing for every customer. Fake Bake Signature is a brand new concept that focuses on using additional and concentrated tanning ingredients on a client’s hard-to-tan areas, ensuring a flawless and even coverage. This creates a story behind every client’s tan and so redefines the standard spray tan experience.

VITA LIBERATA A luxury, organic and non-toxic tanning brand, Vita Liberata specialises in ground-breaking formulations and advanced spray tans What is unique about Vita Liberata? Vita Liberata was the world’s first completely non-toxic tanning brand, with tan solutions free from parabens, perfume, alcohol and all chemicals of concern. Natural, certified organic, and Ecocert-approved skincare extracts are key to our formulas, meaning they are more than just a tan treatment.

Why should spas choose your self-tanning brand? We offer advanced spray tan solutions with incredible additional benefits, giving spa clients a superior skin treatment. Our tan is natural and organic, giving both the therapist and client a more pleasant tanning experience. When used with our spray machine, one litre of Vita Liberata solution will give 25-30 full body tans. This offers an incredible return on investment. Finally, our training programme prioritises our customers’ needs to ensure they get the best results possible from our tanning treatments.

What makes a great self-tan experience? Easy application; instantly dry results so skin is not sticky; odour-free solutions so you only smell of your favourite perfume. In addition to this, natural looking results; soft, hydrated skin; and a flawless fade back to nothing. A really great self-tan experience should feel and smell of nothing at all, and look like your skin has been naturally sun-kissed.


What the experts say... A quest for quality Choose a tan with additional skincare benefits so you can offer your clients a truly superior service. Reliable retail Pick a brand with a high quality retail offering that complements your spa service This can dramatically increase your revenue return. Insist on support Choose a brand that prioritises training and support This should be a regular, ongoing relationship in order for you to get the most out of your investment.

Vita Liberata +44 (0) 2893 344411 www.vitaliberata.com


Expert Guide Tanning

SIENNA X Widely recognised as a brand of choice for both spa and salon therapists, Sienna X is a market leader in professional sunless tanning

What the experts say... Encourage new clients Tanning appeals to a wide variety of customers including all age groups. It’s also seen less as a luxury and more as part of a regular beauty routine, so it can increase the frequency of customers visiting. Skin safety Having tanning on your treatment menu allows you to promote a sunless, safe skin message, which will never go out of fashion. Revenue builders Tanning appointments last just 10-15 minutes, so they are a great add-on to treatments such as manicures, as well as being a speedy way to fill time and bring in revenue.

Fake Bake +44 (0) 3448 565758 www.fakebakeprofessional.co.uk

What is unique about Sienna X? Sienna X is a market leader in professional tanning. We have been voted Best Tanning Supplier for seven years running by the Beauty Guild, but we pride ourselves on offering more than just a product. We offer our spa customers ongoing 24/7 support, comprehensive marketing advice and award-winning customer service. Our passion is being your helping hand to success.

Why should spas choose your self-tanning brand? Our range of award-winning formulas allows you to give clients a truly bespoke, natural-looking sunless tan to suit their skin tone and pigmentation. Our exclusively professional-only solutions are paraben and alcohol-free, packed with natural extracts including vitamin E, organic aloe vera, avocado extract and contain Ecocert DHA.

What makes a great self-tan experience? Ensuring you give your clients the correct preparation and aftercare advice will help them get the most out their treatment. Using pre and post-treatment products ensures the perfect result. It’s also essential that the client’s tan looks natural, so choose a solution strength that suits their skin tone. Finally, treat every client like they’re your first.


What the experts say... One size doesn’t fit all Look to offer a variety of solution strengths in order to offer every client a truly bespoke treatment. What does the media say? Look at whether the brand has extensive press coverage and consumer trust. This is a good indicator of quality. A partner with benefits Consider what extras the brand offers. It’s not just about providing great products but business support, marketing advice and award-winning customer service.

Sienna X +44 (0) 800 131 3151 www.sienna-x.co.uk


Expert Guide Tanning

FIVE OF THE BEST A selection of outstanding retail products that provide an exceptional tanning experience ESPA

Naturally Radiant Gradual Tan Face Serum Joining ESPA’s Naturally Radiant Gradual Tan, the new face serum features a ‘smart’ self-tanning formula infused with tan-accelerating antioxidant plant melanin to work intuitively with the skin’s personal biochemistry. Creating a natural, adjustable and radiant glow, the serum can be used alone or mixed with facial moisturiser or serum for a more subtle finish. www.espaskincare.com


Divine Legs Following the success of Divine Oil, Caudalie’s Divine Legs promises to nourish, illuminate and instantly tan legs. The ultra-nourishing, tinted body lotion, featuring the scents of grapefruit, Bulgarian and Moroccan rose, pink pepper, vanilla, Virginian cedar and white musk, is suitable for all skintones and dries instantly. www.caudalie.com


Self-Tanning Milky Lotion Intended to prepare and prolong a tan, this lightweight self-tan for face and body (pictured right) is easily absorbed into the skin to give a ‘beautiful, natural-looking glow’. Ingredients include fig extract and aloe vera to moisturise, soften and soothe the skin, and the lotion also has the light and fresh scent of figs. www.clarins.com


Total Glow Self Tanning Cream Promising a natural, golden tan in less than three hours after application, Elemis’ self-tan cream has been formulated to quickly absorb into the skin to moisturise and nourish the body. It contains enriching nutrients, amino acids, vitamin E and extracts of macadamia nut oil to ensure skin is left both moisturised and radiant. www.elemis.com

Germaine de Capuccini

Beautiful Tan Self-Tanning Milk Germaine de Capuccini’s Beautiful Tan range provides a progressive tan for both the face and body with a radiant and uniform golden tone. With a light texture and easy application, the Delicious Tan range has a summer fragrance and ensures a natural, healthy skintone whether it’s used occasionally or on a daily basis. www.germaine-de-capuccini.co.uk



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Spas Galgorm Resort & Spa, Northern Ireland



Spas Galgorm Resort & Spa, Northern Ireland

Bac’k to nature Galgorm Resort & Spa has truly embraced the great outdoors in the creation of its new Thermal Village, a riverside garden of hydro healing R E P OR T BY M A R K S M I T H


ince opening in 1991, near Ballymena in Northern Ireland, Galgorm Resort & Spa has grown into one of the country’s most celebrated leisure resorts. Its growing popularity as a wedding venue saw additional guest rooms and new restaurants added over the years, and 2007 saw the official opening of its spa. Complete with an indoor pool, a steam room, a sauna, a hammam and seven treatment rooms, the spa became an important revenue generator, effecting a major shift in the resort’s business focus. Such was the huge impact of the spa offering that Galgorm’s team began planning to expand the area in order to better manage the flow and improve the guest experience. “The spa became very, very busy,” explains managing director Paul Smyth. “It became a strength, and a weakness. It was moving away from the expected ambiance of a spa.” Consequently, September 2015 saw the opening of Galgorm’s £11 million spa village redevelopment. Located on the banks of the river Maine, with views of the surrounding forest, the new facilities have dramatically increased the capacity of the resort, allowing guests total immersion in the natural environment. An inspired design uses landscaped gardens and walkways to link the original spa area with new outdoor features including a standalone sauna, a steam room, a yoga studio, heated pools, and hot tubs.

A quiet revolution Galgorm’s new spa village was the result of intensive collaboration between Smyth, resort owners Nicholas and Paul Hill, the management team, and incumbent designers Douglas Wallace Architects. The key aim was to move guests away from the quiet treatment spaces in the original spa, through the building, and into the new spa facilities. “We wanted to link this new spa area with the existing spa, and to encourage that flow externally, not passing through the internal corridors. It was a real opportunity to make the treatment areas in the spa more tranquil,” explains Smyth. Galgorm Spa Village includes 48 new hotel guest rooms which offer direct access to the new Thermal Village reception and Elements spa café. “We wanted the guest to land in the new thermal area without impacting on the experience in the treatment area of the spa,” says



Spas Galgorm Resort & Spa, Northern Ireland

Smyth. “Then we thought, ‘how do we get our guests from here to the spa’ – the solution was all about ‘outside’.” The original intention was for a series of four or five hot tubs to connect the new Thermal Village to the original spa via the riverside garden, but this developed into a major project involving the creation of substantial outdoor spa facilities. Among these is a large standalone sauna with dual-aspect windows overlooking the river, and adjacent to this is standalone steam room. Fitness classes take place in the new River House, a riverside yoga studio with floorto-ceiling windows, which also doubles as a post-treatment relaxation area for the spa’s Celtic Sauna Ritual. Amidst the sympathetic landscaping there is also a 12-person ‘Beltane’ hot tub experience, its name derived from the ancient Celtic meaning ‘bright fire’, which is situated next to a cosy sunken lounge area and fire pit. Along the river bank stand four wood-fired Dutch hot tubs where guests can experience outdoor bathing while sipping an indulgent glass of champagne. Each hot tub is subtly and naturally screened for privacy and to provide a genuine sense of intimacy with the river. “The hot tubs are very popular with couples and friends and its a good upsell. It’s an experience in itself,” says spa revenue manager Louise Nicholl. Given the often cold climate in Northern Ireland, such extensive outdoor facilities may have been a risk, but Paul Clockwise from below: Natural materials frame the indoor poolside sanarium; discreet bathing in the Dutch hot tubs located on the riverside; guests enjoying the modern riverside sauna; yoga instruction in The River House


“I think the overriding mark of success is a reintroduction of the serenity that a spa should have, thanks to the space and the sheer number of facilities we now offer.” Paul Smyth, managing director

Smyth says he was “confident that whatever we put out there, the guests would use,” and believes he has been proven correct by guest numbers and their feedback.

Let’s go back inside The new outdoor experiences complement the pre-existing hydrotherapy pool and hot tubs, and guests then move into the original spa and thermal suite. Here, the recent redevelopment also included new large and well-appointed changing rooms, as well as a 20m indoor pool with heated relaxation beds, flanked by a large sanarium and Ireland’s first Snow Paradise, a -15°C room developed by German Spa specialist KLAFS. In The Orangery, the team have created a dedicated space where guests can enjoy light refreshments and rest, with a number of relaxation beds offering views across the lawn and thermal area towards the river. “The Orangery has been a great space to add,” says Smyth. “People don’t want to be sitting in a pool or sauna all the time. That extra space has been great for the guest experience.”


Spas Galgorm Resort & Spa, Northern Ireland

SPA STATS Galgorm Resort & Spa +44 (0) 28 2588 1001 www.galgorm.com Owners: Nicholas and Paul Hill Managing director: Paul Smyth Spa operations manager: Tara Moore Spa revenue manager: Louise Nicholl Spa design: Douglas Wallace Architects Size: 4,500sqm Staff: 80 Treatment rooms: Nine Facilities: 20m indoor pool, infinity hydrotherapy pool, outdoor hot tubs, Jacuzzi, sanarium, laconium, herb caldarium, Snow Paradise, two saunas, steam rooms, heated relaxation loungers, Dutch hot tubs, riverside yoga studio. Suppliers: Drom, Balnea, KLAFS, Oaks Pools Product partners: Voya, Aromatherapy Associates, OPI

Celtic Sauna Ritual Taking inspiration from the traditional Aufguss sauna treatment, the Celtic Sauna Ritual was developed in-house by the Galgorm spa team. Combining Celtic music and aroma inhalation, the sauna master uses towel rituals to agitate the air, moving heat around the sauna to increase body temperature before conducting an aroma inhalation ritual. The experience concludes with meditation in the River House to deliver a mindful perspective on relaxation.



Spas Galgorm Resort & Spa, Northern Ireland

“We provide each guest with a personalised journey and a warm welcome that’s seamless, easily identifiable and stress free.” Tara Moore,

spa operations manager

Steering a successful design Smyth recalls that there were a total of 137 changes to the spa village design and concept along the way, but the Galgorm management team steered the project from an operational point of view, while Gerry Hand, design director at Douglas Wallace Architects, worked closely with the group to ensure everything was created according to plan. “In functional terms, there was a need for a proper swimming pool, more dressing areas, relaxation space saunas, steam rooms and hot tubs,” says Hand. “The other element forming the brief was that we should use the location, on a meadow at a bend in the river, with a backdrop of mature trees, to maximum advantage.” From a guest’s point of view, there are so many design highlights, it is hard to choose the most successful, but Hands believes it is as evening draws in that the truly unique nature of the spa village come to light. “The most successful part of the design is the pool after darkness, with its subtle lighting, overlooking the exterior spa; its an ethereal space,” he says. Clockwise from above: The heritage of the resort’s location is reflected in some of its traditional decor; the redeveloped indoor pool is bathed in natural light; fresh tones in the Elements spa café


The redevelopment took 21 months and with a little clever manoeuvering, advance notice to guests, and a lot of goodwill, the project was completed with minimal disruption to the normal functioning of the pre-existing spa, which remained open throughout the renovations.

The full treatment The way the new features seamlessly merge with the original spa area really is a triumph, with guests helped along by attentive staff who discretely smooth the flow of visitors, via the outside space, to the extensive facilities in the original spa. Beyond the thermal suite is the main treatment area where signature therapies by Aromatherapy Associates and Voya are performed in seven treatment rooms and two couples’ rooms. A guest waiting area and a post-treatment relaxation space complete the offering. Additional treatment rooms were not added during the redevelopment, but the spa’s revenue team is fully in tune with maximising opportunities where possible. “We have developed group treatment suites that can host up to 20 people, and we can also utilise the River House for this. It’s a new experience for guests with great views of the resort,” says Louise Nicholl.


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Spas Galgorm Resort & Spa, Northern Ireland

Galgorm’s original 55-minute and 85-minute signature treatments continue to be popular with guests and to celebrate the redevelopment, new treatments were created in conjunction with Aromatherapy Associates and Voya. “The Definitive Facial, using Aromatherapy Associates, is a bespoke treatment that includes a rejuvenating facial massage and choice of luxury shoulder, scalp, hand and arm, or leg and foot massage,” says spa operations manager Tara Moore. Voya has also created a series of unique treatments, with co-founder Kira Walton highlighting The Rediscovery Facial, which she says is “an instant results-driven facial incorporating head and pressure-point foot massage.”

A journey to perfection Hotel residents have free access to the spa and Thermal Village facilities, while day spa guests can choose just to use the spa facilities, as part of a package that includes a light lunch, or select a day spa package that also provides a treatment. Some fitness classes in the River House are charged for, and the Dutch hot tubs on the river bank are priced at a premium rate for day spa and resident guests. Additionally, the new riverside sauna hosts the Celtic Sauna Ritual, which is charged per guest for each experience and is performed three times a day. Despite such a large spa area, the team has managed to create an arrival process that allows guests to find an

“Our group treatment suites can host up to 20 people, and we can also utilise the River House for this. It’s a new experience for guests with great views of the resort.” Louise Nicholl, spa revenue manager


Above from left: Galgorm’s group treatment suites can accommodate up to 20 people; 48 new guest rooms allow direct access to the redeveloped spa village

immediate ambiance of calm and serenity, beginning in the Elements spa café. “We provide each guest with a personalised journey and a warm welcome that’s seamless, easily identifiable and stress free,” says Moore. As the flow of guests was a prime consideration in the expansion of the spa, the team ensure that bookings are managed appropriately and staggered throughout the day. “To encourage guests to experience all of the various facilities within the Thermal Village, we provide a guest map, staff presence and recommended journey signage,” Moore adds. Consolidating its premier position in the Northern Irish market, Galgorm’s predominantly local clientele are returning in great numbers to experience the new Thermal Village. However, with an eye on future growth, the resort’s marketing team is training its attention on the UK mainland in order to attract new business from major cities such as London, Manchester, Birmingham and Glasgow. The team at Galgorm is also in the process of developing a dedicated male spa offering, by partnering with an as-yet-undisclosed men’s grooming brand and creating a space within the spa specifically for male-only treatments. So, it appears that innovation remains at the core of the business and there will surely be more developments to come from Galgorm Resort & Spa. However, reflecting on the Thermal Village project, Paul Smyth believes it is the restoration of a natural sense of calm that has been the project’s clearest vindcation. “I think the overriding mark of success is the reintroduction of the serenity that a spa should have, thanks to the space and the sheer number of facilities we now offer,” he says. “It’s been a seismic change for us and the extra space has been great for the guest experience.”


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Editor’s choice

Gharieni still has Edge after 25 years Libra Edge K spa bed is a fitting celebration of the premium brand’s quarter century A leading producer of wellness and treatment couches, Gharieni has created some of the most elegant and innovative spa furniture of the last 25 years. The German-made brand is synonymous with exceptional quality and service, and its reputation continues with the latest addition to its HydroSpa Sammy Gharieni Collection, the Libra Edge K. With a base made entirely from Corian solid surface, the spa bed features a shower arm by Kohler, a range of pre-programmed aqua choreographies accesible via a touch-screen interface, and a built-in bluetooth music system. Fully adjustable in height, the Libra Edge K also has a zero-gravity position and its edges provide controlled waterflow to prevent flooding. The heated, integrated


water mattress boasts superior comfort for guests and has LED illumination for chromotherapy usage. The Libra Edge K joins Gharieni Group’s extensive portfolio of high-end equipment that also includes massage tables, relaxation loungers, furniture and cabin equipment. Asked about his company’s enduring ethos, CEO and founder Sammy Gharieni says: “We specialise in supplying high-end equipment for luxurious spa, wellness and beauty facilities, and support our clients from the initial concept to the final installation. “Our USPs are elegant design, perfect multi-functionality and high quality materials in all of our spa equipment, which guarantees extraordinary wellness experiences.”

+49 (0) 2841 883 00-0 www.gharieni.de


Style Design, form & function

Coco Wolf u Outdoor furniture

Founded in 2013 by sisters Rebecca Le Noel and Claudine Davis, along with their respective partners, Coco Wolf’s ethos is centred on providing ‘a seamless flow of living areas into the exterior space’. The brand’s British-made, bespoke luxury outdoor furniture comprises five product ranges that span both contemporary and classic styles. The handcrafted pieces can withstand the rain, wind and sun due to the use of breathable and hard-wearing sustainable materials, and the furniture’s frames are guaranteed for five years. Each item can be produced in bespoke sizes, colours and textures, while all Coco Wolf upholstery is changeable, allowing customers to transform their furniture according to the season and occasion.

+44 (0) 20 7262 8614 www.cocowolf.co.uk

KLAFS t Infrared Cabin S1

KLAFS is to debut a second product based on its space-saving Sauna S1 concept. The Infrared Cabin S1 is a completely self-contained, mobile system that is able to retract at the touch of a button, similar to the zoom lens on a camera. Available in two sizes from September 2016, the Infrared Cabin S1 will be just 45cm deep in its fully retracted position, but can offer space for up to two people when, upon pressing a button, it is ready to use in less than 20 seconds. The cabin’s seats fold away like those in a cinema and feature supple, soft padding. There is also a rotatable mount on the wall for tablets, and the cabin’s infrared lamp can measure the skin’s temperature and gently adapt the intensity of its ray to suit the individual.

+49 (0) 791 5010 www.klafs.com



Style Design, form & function

Three of the best: Wallcoverings For those wishing to create a striking ambience through the use of fabulous finishes, here is our editor’s choice of three of the best wallcovering options Technogym q SKILLMILL

Technogym’s first non-motorised product, SKILLMILL features patent-pending Multidrive technology that enables users to operate and control it by the level of force they apply. Combining power, speed, stamina and agility training, SKILLMILL is an ideal solution for spas with sustainability in mind as it helps to reduce both electricity costs and carbon footprint. This versatile new functional training solution allows users to quickly switch from resistance-free running to an all-out sled-push using the dual handlebar, simply by shifting gear. The handlebar also enables users of different body sizes to assume the correct position for performing both high pushes and low pushes, to maximise muscle activation. SKILLMILL is also suitable for unmanned gyms, thanks to the availability of virtual training programmes for members to access through Technogym’s cloud platform, mywellness.

+44 (0) 1344 300236 www.technogym.com

Crust by Glamora

A new collection from the wall-covering mavericks at Glamora, Crust comprises six different designs created with the intention of bringing the outdoors inside. Available in all three of Glamora’s non-repetitive wall-covering formats – Classic, Glamacoustic (for sound insulation) and Glamtec (an ultra-slim ceramic tile) – Crust can be tailored to suit individual spaces. The wall-covering is also washable, fireproof and highly resistant to wear and tear.

+44 (0) 1279 771159



The Atelier Collection by Mosaïque Surface & Blazys/Gérard

Teak Your Wall

The Atelier Collection is a tribute to the creators, muses, techniques and craftsmanship of the fashion industry. Featuring strong French Art Deco influences, the range illustrates subtle touches of architectural inspiration within each design, and includes the use of various natural stones as well as Venetian glass and intricate metal inlays.

Using material salvaged from existing structures, Teak Your Wall is a striking and sustainable option for spas with an ecological ethos. A variety of styles are available to suit most decors and the individual strips, mounted to plywood, are easy to install and reuse. The panels are maintenance free, provide enhanced acoustics, and can be placed horizontally or vertically as required.

+1 514 524 3162 www.mosaiquesurface.com/en

+44 (0) 7961 443407 www.teakyourwall.co.uk


Style Design, form & function

Jean-Marie Massaud for Dedon t TIGMI

Named after a Berber word meaning both ‘house’ and ‘shadows’, Jean-Marie Massaud’s TIGMI is a unique combination of sofa and shelter in the tradition of Dedon’s Nestrest hanging lounger and Orbit rotating sunbed. Created for supreme comfort, TIGMI can accommodate several adults with ease and also doubles as a daybed due to the generous width and depth of the underlying structure. There are two layers of cushioning all around the sofa – a thick outer layer covered in a waterproof fabric, and a pillowy inner layer in Dedon’s luxuriously soft outdoor upholstery that can easily be removed for storage if required. TIGMI is also available with an optional matching roof, hand-woven in an open, semi-transparent style to evoke the feeling of being in the thatched shade of a beach hut.

+49 (0) 4131 224 470 www.dedon.de

Küng Sauna t Infraflex Trias corner sauna

With a footprint of just two square metres, the contemporary Infraflex Trias corner sauna is an ultra-compact heat experience. Its Biosa designer heater effectively offers three different types of sauna in one. A combination of high temperatures and low humidity provides a classic Finnish sauna experience, while a gentler option is preferable for longer periods, with temperatures of around 55° and 45% humidity. Finally, heat therapy from infrared panels, subtly embedded in the sauna’s rear walls, helps to stimulate the body’s metabolism and circulation. The sauna can be customised to meet precise spatial requirements and it is available in a choice of different materials.

+41 (0) 44 780 67 55 www.kuengsauna.ch Florence Roby t 2016 Collection

Fusing traditional tailoring values with innovative product design, the 2016 Collection from luxury uniform supplier Florence Roby maintains the brand’s reputation for elegance and a quality fit. Created to suit women of all ages and sizes, the new range incorporates a number of fresh styles including the Letino Tunic and Dress with a longer sleeve, and the Roma Dress, which offers a flattering A-line silhouette. All garments are designed in the UK, where a factory supports the company’s production, and the fabrics used are ethically sourced as well as being colourfast, comfortable and extremely hard-wearing.

+44 (0) 151 548 2228 www.uniformcollection.com




HLC offers expert advice to all those embarking on any exciting and cutting-edge project in the field of hospitality & leisure, including: spa and wellness facilities; hotel and resort accommodation; food and beverage outlets; retail experiences; indoor and outdoor leisure; infrastructure and landscaping designs.


dc@hlconcepts.co.uk | www.hlconcepts.co.uk

Style Design, form & function

Kettal t Boma Collection

Designed by Rodolfo Dordoni for Kettal, the Boma outdoor furniture collection combines high-performance materials with superior comfort to create a ‘warm and cosy’ experience for spa guests. The structure is organised around a frame entirely made of hard-wearing aluminium, which offers flexible and light support and can be easily articulated in different compositions. The base features soft seats with large cushions and Kettal claims the upholstery equals any used in interior furniture. The latest system can be composed of several product combinations and is available in a range of different colourways.

+34 93 487 90 90 www.kettal.com

Lasvit t Cassia

Designer Petra Krausová’s latest dynamic sculpture would make a stunning focal point for any reception area or relaxation lounge. Inspired by a star-studded sky and the organic shapes of meadow flowers, Cassia consists of several hand-blown glass pendants, each around 15cm in diameter. Every pendant takes on a slightly different shape and the variations are further enhanced by a monochromatic colour scheme with hand-painted gold segments. Each glass element has its own light source, enabling just a single pendant to be used, or groups that span ceilings and spill onto walls with optional wall-mounted pieces.

+420 222 362 990 www.lasvit.com Majestic u Memory Foam Bust and Back Support with Facehole

Designed to relieve pressure points on the chest when lying face downwards, Majestic’s Memory Foam Bust and Back Support with Facehole also supports the alignment of the spine when lying on the back. It is manufactured from high grade memory foam, allowing the body’s weight and temperature to create a perfect fit, before returning to its original shape after use. The support comes with a washable soft-touch cover and is generous in size to suit all needs. Available with or without a facehole, the support comes in a variety of colours including white, grey aubergine, and dark chocolate.

+44 (0) 1217 720936 www.majestictowels.co.uk

Every issue of European Spa showcases the best in spa equipment design, textiles and furnishings. Call +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com




& R ELAX Your Space. Our Speciality. With over 40 years experience, we have carved out a reputation as one of the country’s experts in the design, installation and maintenance of luxury relaxation spaces; from domestic saunas to commercial steam rooms and spa pools. From conception to completion, our aim is to make every part of your project as stress free as possible. Please get in touch to see what we can do for you.

Grimbald Crag Close St James Business Park Knaresborough, North Yorkshire, HG5 8PJ

T: +44 [0] 1423 798630 F: +44 [0] 1423 798670 dalesauna.co.uk

Style focus Bossini

A splash of Italian luxury

European Spa discovers the heritage of Bossini’s hydrotherapy products


ven the simple act of using a shower can be a joyous experience and ever since 1960, Italy’s Bossini has been providing elegant, enduring hydrotherapy products that aim to enhance life’s uplifting and Anna Bossini blissful moments. We spoke to commercial director Anna Bossini about how the company pushes the boundaries of research and development to innovate its range of showers and accessories. What is special about Bossini? Firstly, it’s our exclusive devotion to the world of showers. For more than half a century we have focused all our attention on providing cutting-edge products to enhance all aspects of showering. A shower should offer the user a rainbow of sensations. Our products combine the latest technology, progressive design and functional accessories to make shower time an unforgettable part of the day. Bossini has years of experience in manufacturing plastics and metals. Our designers and craftsmen pay the closest attention to detail and we offer the highest quality of service.


Are your products specifically suited to spas? Absolutely. Some of our ranges are expressly dedicated to the world of wellness. For example, we have created technologically advanced, large ceiling shower heads that combine different types of sprays and chromotherapy treatments, all adjustable by using a control keyboard. We also offer some wall-mounted showerheads that deliver cascade spray or wide rain sprays. Other spa-focused fittings include our stainless steel shower columns, ideal for either outdoor or indoor poolside use. We also produce complementary products including Kneipp hoses and pipes, waterfall spouts, and side showers for body care. What’s new for spa and wellness in 2016? We are further researching the implementation of ceiling shower heads for hydrotherapy areas, as well as investigating new wall shower heads that combine multiple sprays, and innovative solutions for outdoor columns. As the demand for aesthetic, technical, and functional quality increases, we continue to pay close attention to design trends. Also, since the world has become more ecologically-aware, we find our water-saving products are becoming an ever more important part of our range. www.bossini.it

From top: Bossini offers products specifically suited to spas; a multi-spray, chromotherapy shower head; innovation and elegance are hallmarks of the Italian company


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to the no.1 business magazine for spa & wellness www.europeanspamagazine.com/subscribe subscribe@spapublishing.com Annual subscription rates (six issues): UK: £55 EU: €75 Rest of World (and Non-EU): $110 Image courtesy of The Well, Norway

Last Word Mel Zuckerman

That ‘aha!’ moment

Wellness pioneer Mel Zuckerman recalls the inspiration that led to the creation of Canyon Ranch

“get me into one of those fat farms”. However, I found myself miserably uncomfortable among all the ladies in leotards and left after three days, feeling powerless to change my life. For ten more years, I continued my unhealthy ways – eating compulsively, not exercising and being totally stressed – until my father’s lung cancer diagnosis (he’d been a smoker all his life) and subsequent death provided me with the emotional jolt I needed to change my life. I returned to the spa, but this time everything was different. Within ten days, I was committed to exercising and I can’t begin tell you how wonderful it made me feel. I never wanted to lose that feeling, and what is more, I had found what I wanted to do with the rest of my life.

A new approach

“Enid and I built Canyon Ranch as the perfect place to visit to put things in perspective, reset priorities and contemplate new opportunities.”


et me ask you a question: when do most of us wake up to the fact that health is a precious and positive thing over which we have some control? The sad truth is that for many this ‘aha!’ moment comes too late. All too often, when someone makes the connection between their actions and their state of health it can be emotional and very painful. Let me tell you how I know this, and consequently why Canyon Ranch exists. The first half of my life was filled with health conditions: I was overweight and I had high blood pressure, ulcers – you name it. When I was 40 years old, I had a complete physical examination and the doctor determined that I had the body of a 65 or 70-year-old. Shocked into action, I asked my wife, Enid, who had been devoted to healthy living for a long time, to


Canyon Ranch in Tucson, Arizona, opened in 1979. Enid and I wanted a place where we could live a healthy life, and where we could share the passion we’d found with anyone who cared to visit us. We challenged the typical weight-loss ways of thinking at the time, which amounted to a bit of exercise and barely enough food to keep you on your feet. Instead, we took a highly professional approach, hiring registered dieticians and experts in exercise and stress management to develop leading-edge programmes. Our small but visionary staff were devoted to exploring healthy living in all its dimensions. Over the last 37 years, Canyon Ranch has remained true to our mission, delivering transformative wellness experiences that allow our guests to live their lives to the full. This vision continues to inspire our new CEO, Susan Docherty, as she prepares to expand the brand onto the global stage with the opening of Canyon Ranch Wellness Resort at Kaplankaya, Turkey, in July 2016. Our first international, full-immersion destination resort will integrate our signature wellness and lifestyle programming within the natural beauty of the South Aegean coast and the rich culture and history of the region. Enid and I built Canyon Ranch as the perfect place to visit to put things in perspective, reset priorities and contemplate new opportunities. I believe it still provides that space today, and it will continue to in the future.

Meet the expert Pioneers of the concept of spa vacations, in 2015 Mel and Enid Zuckerman were honoured as Wellness Innovators at the Global Wellness Summit 2015. Canyon Ranch Wellness Resort Kaplankaya will launch on the Turkish riviera, near Bodrum, in July 2016. www.canyonranch.com



Oakworks Spa and Massage Equipment has been an industry favorite for over 35 years with a reputation built on quality craftsmanship and timeless durability. We are excited to expand on that experience and apply it to a new line of modern, sophisticated designs. Coming soon are 5 new design spaces and new table designs to match. Let us help you find the perfect solution for your space. Work with Oakworks and experience a new standard of excellence!



Vice President of U.S. Business Development Spa & Massage

Vice President of International Business Development

jwadley@oakworks.com 001 717.227.3115

dberlanga@oakworks.com 001 717.759.3125

Let's talk!






www.oakworks.com | info@oakworks.com | 001 717.235.6807 © 2016 OAKWORKS , INC. ®

AWARD WINNING SPA DESIGN, NATURAL PRODUCTS AND TREATMENTS By offering real flexibility with our spa services, every partner regardless of size or location can select the precise solution for their business – whether it’s letting us take care of every detail of spa design and management, or supplying our world-class products, treatments and training. Our unrivalled expertise, results-driven approach and personal service are what set us apart and ensure a successful and stable solution for your spa business. To hear more about our spa service portfolio, speak to one of our team on +44 (0)1252 742804. enquiries@espainternational.co.uk espa-consulting.com

Mandapa Spa, a Ritz-Carlton Reserve

Profile for European Spa magazine

European Spa magazine Issue 51  

THE NO.1 BUSINESS MAGAZINE FOR SPA & WELLNESS PROFESSIONALS: European Spa is a beautifully designed, intelligent business magazine for the...

European Spa magazine Issue 51  

THE NO.1 BUSINESS MAGAZINE FOR SPA & WELLNESS PROFESSIONALS: European Spa is a beautifully designed, intelligent business magazine for the...