InCruiter Counts on EnableX to Level Up Engagement on their HR Tech Solution
About InCruiter
InCruiter provides an Interview as a Service (IaaS) Platform for various Tech and Non-Tech companies. They have established a platform where their 2200+ technical expert interviewers conduct interviews on behalf of their clients so that the latter can focus on their core business activities. When Incruiter began to face the challenge of scaling their platform & addressing the changing needs of the market, they reached out to EnableX.
Background
What is now viewed as a necessity due to the Covid-19 pandemic, has been a long time coming digital transformation in the recruitment industry. Virtual interviews didn’t start in 2020, they were already trending. And a more comprehensive interviewing solution like InCruiter made the whole hiring experience easier for companies.
Challenge
InCruiter could not scale their capacity to hold more concurrent video interviews & handle large video data on their current solution.
They wanted to enhance their in-house solution with a tech advancement that was quick, user-friendly, not limited by the infrastructure and allowed them to scale their capacity.
Solution
EnableX team worked closely with the InCruiter engineers to design an optimal implementation of the Low Code Video Embed – the most advanced and flexible video platform available in the market today.
This solution was integrated seamlessly in the existing Incruiter application and offered unlimited scalability for concurrency as well as storage.
Impact
By implementing EnableX Low Code Video Embed, InCruiter’s team has been able to scale their operations & conduct more interviews without any hiccups. The company now has more than 2200 panelists & 200 + enterprises as clients, conducting more than 100K interview minutes per day.
The impact is not only in terms of volumes that InCruiter is able to handle but also the quality of interactions & transparency in the whole process for all stakeholders.
It further improved key client satisfaction. When the clients are large enterprises such as as Practo, Mahindra and more, a client-centric and collaborative mindset makes all the difference in today’s highly competitive world.
Efficiently catering to business needs 04
This upgrade has complemented InCruiter’s overall business needs and processes, helping them meet their end-goals and explore additional opportunities.
Unparalleled vendor support 05
In comparison to other solution providers that InCruiter had engaged with, EnableX support pre, during and post implementation of the solution was proactive, quick and consistent.
