Flooring Magazine Aug Sep2025

QUICK-STEP VINYL FLEX LUXURY MEETS LIFE

Quick-Step Vinyl Flex has all the practicality for a busy household, and there’s no compromise on beauty thanks to our in-house design team.

Our silent floors will transform any home into a stunning sanctuary of cosiness and calm.

Not sure whether to choose a traditional plank or a herringbone design? Why not use both? Create vibrant rooms by mixing and matching our new Fuse collection with the elegant Pristine herringbone range for a look that will be simply amazing.

LOOK & FEEL MOST B E AUTIFUL

SOFT & SILENT

Editor

Welcome to the August/September 2025 edition of Flooring Magazine, your trusted industry resource for the latest in products, trends, and insights shaping the Australian flooring landscape.

In this issue, we shine a spotlight on resilient flooring—a category that continues to evolve in both function and form. Once seen as a purely practical solution, resilient flooring is now leading the way in design innovation. Its durability, affordability, and low-maintenance appeal are striking a chord in both commercial and residential sectors, particularly as the push for sustainability and adaptability grows stronger across Australian projects. Also, in this issue we cast our eyes forward with a look at futuristic flooring trends. From LED-embedded surfaces to sustainable, cutting-edge materials, these innovations are transforming how we interact with our spaces. The future of flooring is not just about what’s underfoot—it’s about technology, environmental responsibility, and enhancing the user experience in exciting new ways.

As always, this publication is made for you—the flooring professionals, suppliers, specifiers, and manufacturers driving this dynamic industry forward. If you have product launches, new projects, company updates, or expert perspectives you would like share please reach out directly at michelle@elitepublishing.com.au.

Until next time, enjoy your read—and thank you for being part of Australia’s flooring conversation.

On the Cover

ELITE PUBLISHING CO PTY LTD

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PUBLISHERS

Georgia Gilmour georgia@elitepublishing.com.au

Michelle Cammiade michelle@elitepublishing.com.au

EDITOR

Michelle Cammiade michelle@elitepublishing.com.au

CONTRIBUTING EDITOR

Philip Ashley philipneilashley6@bigpond.com

ADVERTISING SALES MANAGER

Sandie Velkovska sandie@elitepublishing.com.au

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All rights reserved. No part of this publication maybe reproduced, transmitted or copied in any form or by any means, electronic or mechanical including photocopying, recording, or any information storage or retrieval system, without the express prior written consent of Elite Publishing Co Pty Ltd. Viewpoints, opinions, claims, etc expressed in articles appearing in this publication are those of the authors. The Publishers accept no responsibility for the information supplied or for claims made by companies or their representatives regarding product performance, etc or for any errors, omissions, misplacement, alterations, or any subsequent changes, or for any consequences of reliance on this information or this publication.

Michelle Cammiade

Secure Your Place at FloorTec!

FloorTec is where innovation meets opportunity. Whether you’re attending or exhibiting, this is your chance to network with top contractors, suppliers, and industry leaders. Register now and make your mark.

Register Now: info@fcia.org.au

Book Now: info@fcia.org.au Fire & Ice

Career and Employment Expos

Article by Fiona Wischnewski, CEO FCIA

Showcasing Flooring to the Next Generation.

This year, FCIA has taken an active role in promoting the flooring industry as a rewarding career pathway by attending Career and Employment Expos across the country. So far, we have proudly represented the industry at:

• South Australia – 12,500 attendees

• Victoria – 5,700 attendees at a femalefocused careers event

• Western Australia – 15,000 attendees

• Sydney – [final attendance numbers pending]

At each expo, we have worked to make our stand as engaging and interactive as possible, giving students and career advisors a real insight into the opportunities our trade can offer. Looking ahead to 2026, we plan to make these events even more handson, and we would love to see more of our members join us to share their own stories with students.

These expos have already had a direct impact. FCIA has created a Work Experience Program to connect interested students with local flooring companies, helping them trial the trade first-hand. We have also built relationships with three SA Trade High Schools, where we have been invited to participate in their career days. These steps are creating strong pathways for young people to enter the flooring industry.

A special thank you goes to Liam from Mapei at the WA expo, Jim and Will from Mapei, and Fred from Ardex who supported us at the Sydney event. Having industry professionals on site to speak with students about real career opportunities makes all the difference.

Thank you also to Quest, Clever Choice, Gerflor and Premium for giving us samples to show the students and teachers.

If you are a manufacturer, supplier, employer, or apprentice and would like to be part of these events in 2026, we would love to hear from you. Please get in touch at info@fcia.org.au to get involved. s

QUALIFICATIONS THAT FIT WHAT YOU DO

WORK SMARTER

TRAIN AN APPRENTICE

ALREADY HAVE THE EXPERIENCE?

GROW YOUR BUSINESS THROUGH TRAINING

Have your team work smarter, learn up-to-date skills.

Help them learn the skills and become qualified.

Get skills recognised with a formal qualification.

Training an apprentice is an investment in your business and the industry.

Our versatile carpet tile and plank collections are suitable for commercial applications offering style and performance.

RESILIENT FLOORING: THE SMART SURFACE SOLUTION FEATURE

Unlike traditional hard surfaces like timber or stone, resilient floors offer shock absorption, sound insulation, and resistance to scratches, dents, and moisture.

From the sun-soaked coastal suburbs of Queensland to the bustling laneways of inner-city Melbourne, Australia’s diverse climate, lifestyle, and design trends continue to shape the way we build and live. Amid these evolving needs, one flooring category has firmly stepped into the spotlight: resilient flooring.

Durable, cost-effective, and increasingly stylish, resilient flooring has grown from a utilitarian choice to a designforward solution that’s hard to ignore. As we enter an era that prioritises sustainability, low-maintenance living, and adaptability, the rise of resilient flooring in both residential and commercial settings reflects a shift in Australian priorities.

What Is Resilient Flooring?

The term resilient flooring covers a range of materials that combine durability with flexibility underfoot. Think luxury vinyl tiles (LVT), sheet vinyl, rubber, linoleum, and cork. These products are engineered to deliver performance without compromising on comfort—making them ideal for high-traffic areas, family homes, healthcare facilities, schools, and more.

Unlike traditional hard surfaces like timber or stone, resilient floors offer shock absorption, sound insulation, and resistance to scratches, dents, and moisture. For Australians juggling active lifestyles, children, pets, and increasingly open-plan interiors, this type of flooring hits the sweet spot between function and form.

Performance Meets Aesthetics

The resilient flooring sector has come a long way from the glossy vinyls of decades past. Today’s offerings are a far cry from their predecessors—boasting hyper-realistic wood and stone visuals, tactile embossing, matte finishes, and a wide spectrum of colours and patterns to suit every design palette.

Leading manufacturers have embraced digital printing and advanced surface technologies, resulting in floors that not only look stunning but also stand up to Australia’s unique environmental demands—from sandy boots to sudden downpours. Whether you’re after the raw warmth of weathered oak or the cool polish of terrazzo, there’s a resilient option to match.

Sustainability and Circular Thinking

Another factor driving the uptake is sustainability. With growing demand for eco-conscious building products, resilient flooring is making strides in recycled content, low-VOC emissions, and take-back schemes. Brands are investing in cradle-to-cradle product design, bio-based materials, and certifications like Global GreenTag and GECA to meet Australian standards.

In particular, linoleum and cork have gained renewed attention for their natural composition and renewable sourcing. Meanwhile, vinyl manufacturers are actively pursuing closed-loop recycling initiatives to reduce waste and improve product stewardship.

Applications Across Sectors

The adaptability of resilient flooring makes it a go-to for a wide array of sectors:

• Residential: Ideal for busy family homes, apartments, and rental properties thanks to its durability, water resistance, and ease of cleaning.

• Healthcare and Aged Care: Its seamless installation and hygienic properties meet strict compliance standards without sacrificing comfort.

• Education: With noise reduction, safety, and design flexibility, it suits dynamic learning environments.

• Retail and Hospitality: Able to withstand heavy footfall while delivering visual impact, resilient flooring keeps businesses looking sharp under pressure.

What’s Next?

As building standards evolve and consumer expectations rise, the resilient flooring market is poised for continued innovation. Expect to see more modular options, acoustic enhancements, carbon-neutral products, and AI-enabled installation tools entering the Australian market.

In a nation where climate resilience, design flexibility, and long-term value are non-negotiables, resilient flooring isn’t just an option—it’s a strategic investment in modern living.

The future of flooring in Australia is smart, stylish, and sustainable—and resilient flooring is leading the charge. Whether you’re specifying for a large commercial project or selecting surfaces for a family home, this versatile category offers a winning blend of practicality and performance that meets the demands of contemporary Australian life. s

Sustainable Performance for Your Next Project

Resilient flooring refers to flooring that has a slight flexibility or give underfoot, offering greater comfort than hard surfaces like tile or concrete. The word resilient means flexible, able to rebound, and return to its original form after being bent, compressed, or stretched. A1 Rubber’s Jazz rubber flooring perfectly captures this definition, standing as a true benchmark in the resilient flooring category—naturally combining durability, comfort, and flexibility that only rubber can provide.

Jazz rubber flooring is a practical and comfortable flooring option designed to handle everyday life, with its natural properties making it softer, warmer, and more comfortable to walk on. It is tough enough to stand up to extremely heavy use, easy to clean, and comes in a range of colours and thicknesses to suit any space.

A1 Rubber’s Jazz rubber flooring is not only flexible and cushioning, but also delivers superior slip resistance, achieving very high ratings under AS 4586 slip resistance testing even when wet. Thanks to the naturally grippy properties of rubber, Jazz provides excellent traction underfoot, even in demanding environments. This makes it a safe and reliable flooring solution for areas where slip resistance is a priority, without sacrificing comfort or design versatility.

applications. Its durability and comfort make it ideal for schools, gyms, offices, retail spaces, and healthcare facilities, and is loved by employees who spend hours on their feet thanks to the reduced impact and strain on their feet. Jazz rubber flooring is a particularly popular choice for commercial gyms and fitness centres, where safety, durability, and comfort are non-negotiable. Its superior slip resistance ensures secure footing during highintensity workouts, while its natural acoustic and impact-absorbing properties help reduce noise from weights and equipment. Built to withstand heavy traffic and repeated impact, Jazz also offers easy maintenance and long-lasting performance, making it the ideal flooring solution for busy, high-use gym environments.

A1 Rubber proudly manufactures Jazz Rubber Flooring in Yatala, Queensland, using recycled rubber from end-of-life Australian tyres. By upcycling this tyre waste into durable, high-performing flooring, Jazz not only reduces environmental impact but also plays a vital role in supporting the circular economy. Across its full product range, A1 Rubber helps divert up to 200,000 passenger tyres from landfill every month—giving discarded materials a valuable second life.

A1 Rubber has recently expanded the colour range of Jazz to include a wider range of colours at a more costeffective price point, with a higher recycled rubber content for greater sustainability. Jazz is conveniently stocked and supplied from all three of A1 Rubber’s warehouses in Yatala, Sydney and Melbourne. Get in touch with A1 Rubber today to learn more about Jazz rubber flooring, and how it can bring sustainable performance to your next project.

web www.a1rubber.com s

Rubber flooring naturally absorbs sound and impact, creating a quieter and more comfortable environment. For projects requiring even greater acoustic performance, Jazz pairs seamlessly with a rubber acoustic underlay, delivering enhanced noise and impact reduction without compromising on durability or style.

Jazz flooring is a versatile solution suitable for a wide range of

Thanks to the naturally grippy properties of rubber, Jazz provides excellent traction underfoot, even in demanding environments.

Why Homogeneous Flooring Fits Most Spaces

Walk through a hospital corridor, and chances are you are stepping on homogeneous vinyl. Homogeneous vinyl has been around for many decades, and it continues to be a trusted go to flooring choice in demanding environments because of these key qualities:

• Durability: it is made from a single layer of PVC and filler throughout the thickness with the colour and pattern running all the way through. This aids visual longevity, hiding heavy wear and deep scratches. Depending on the PUR finish, chemical resistance can be excellent, and the surface is often repairable.

• With its single layer construction, homogeneous flooring provides increased flexibility for onsite coving reducing dirt traps between floor and wall making it a popular choice for healthcare common areas.

• Resistance to heavy traffic and rolling loads trolleys, hospital beds, school furniture and retail carts do not damage it easily.

• Low-cost lifecycle: Its long lifespan and low maintenance make it economical for facility managers.

• Design neutrality the classic granite chip visuals blend into almost any environment without dating, which, is why it is a staple in hospitals and schools.

• Off-cuts and old homogeneous vinyl can often be recycled back into new flooring, reducing waste.

Where caution should be considered?

While it is tough and practical homogeneous vinyl is not a one size fits all solution. there are cases where other flooring types are a better fit.

Areas needing acoustic comfort: standard homogeneous vinyl provides minimal acoustic benefit or comfort on its own. Adding an acoustic underlay is possible but increases cost and does not have the dimensional stability of heterogenous acoustic vinyls with multiple strong and functional layers. For offices, libraries, or multi-storey buildings, acoustic vinyl, LVT or textile flooring is often a better fit.

While wide colour options exist, it can look clinical. Segments requiring high design and visual impact such as hospitality, retail or aged care residential spaces, designers often prefer timber or material design vinyl, luxury vinyl tile, linoleum or carpet tiles.

Homogeneous flooring has earned its reputation as the reliable go-to flooring of healthcare and high-traffic public buildings. Its durability, hygiene benefits, and ease of maintenance make it a staple choice. However, like any material, it delivers best when used in the right places. To learn more about homogeneous vinyl flooring, visit www.forbo-flooring.com.au/homogeneous

web www.forbo-flooring.com.au s

sphera® essence

Classic Look. Smarter Floor

Sphera Essence homogeneous vinyl brings timeless granite-look visuals in 18 versatile colours. Enhanced exibility, easy to install, tough against wear and made with recycled content using 100% green electricity. Classic made modern. Visit www.forbo- ooring.com.au/sphera-essence to learn more. creating better environments

Introducing Quick-Step Vinyl Flex

Quick-Step has a rich history in shaping the future of flooring. Raising the bar for the industry, it has established itself as a major player in laminate and timber floors with its innovative technologies. The company is proud to announce two new additions to its vinyl range.

Vinyl offers a multitude of benefits to cater to the needs of a busy home, including comfort underfoot and superior resistance against daily wear and tear.

Meet the new Quick-Step Vinyl Flex Collection

Quick-Step Vinyl Flex comprises of two exciting new ranges Quick-Step Fuse and Quick-Step Pristine. These 2.5mm gluedown floors are engineered for the demands of a busy home, blending style with resilience in a way only Quick-Step can.

These innovative Belgian-designed floors combine an authentic wood look with superior craftsmanship, creating aesthetics that look so natural you may question if it is wood.

Quick-Step Fuse is a collection of eight fresh and contemporary plank designs that beautifully blend form and function. They are designed to make every space feel natural and inviting.

Quick-Step Pristine is a stylish herringbone design that adds a touch of luxury and style to any room. Pristine offers sun-kissed designs that add elegance to any space.

Stress-Less Flooring

One of the key benefits of resilient flooring is its impressive durability. The Quick-Step Vinyl Flex collection is built to withstand the rigours of daily life.

A standout feature of these floors is their natural water resistance, making them ideal for high-moisture environments.

Quick-Step Vinyl Flex also offers a secure, long-lasting finish thanks to its straightforward glue-down installation, providing a solid, comfortable feel underfoot.

Quick-Step Fuse and Pristine feature an extra matt surface that provides excellent stain and scratch resistance. This makes them suited for busy homes with kids and pets.

Quick-Step utilises the latest in surface technology to provide the most authentic-looking vinyl to date.

Quick-Step utilises the latest in surface technology to provide the most authentic-looking vinyl to date.

A hyper-natural surface with knots and graining provides structural depth; Quick-Step Vinyl Flex floors combine performance with aesthetics.

Quiet Comfort

Unlike some harder flooring materials, vinyl offers a softer and warmer underfoot feel, making it a more comfortable surface to stand on for extended periods. This is a significant advantage for areas like kitchens where you spend a lot of time on your feet.

Engineered with multiple layers, these floors are also designed to absorb sound, creating a peaceful and quiet space. This improved soundproofing is a key benefit for lively homes with active lifestyles and lots of foot traffic.

Mix and match

Get creative and design a space that is uniquely yours.

The Quick-Step Fuse and Pristine collections offer four matching decors that are designed to be mixed and matched. Combine the classic herringbone pattern of the Pristine collection with Fuse planks to create a distinctive, yet unified, feel throughout your home.

This is a great way to visually separate open-plan areas while ensuring a perfectly coordinated aesthetic.

The Quick-Step Promise

Quick-Step's legacy of exceptional design and quality continues with the Vinyl Flex collection. Quick-Step Fuse and Pristine reaffirms the company's commitment to providing homeowners and industry professionals with a beautiful, functional, and durable flooring solution that is built to last.

web www.quick-step.com.au s

Choosing the Right Adhesive

A straightforward guide to choosing adhesives for resilient floorcoverings from F. Ball and Co. Ltd.

The drive to help flooring contractors work to ever higher standards, with greater speed and efficiency, as well as increase the longevity of flooring installations, has led to the development of high performance adhesives for resilient floorcoverings with a range of specialist properties.

Adhesive selection should be based on the details of an individual flooring installation, including the properties required for ease of installation and the conditions to which the adhesive will be exposed. It is always advisable that contractors check the compatibility of adhesives and particular floorcoverings to ensure against floor failure.

Vinyl floorcoverings

Flooring contractors installing vinyl floorcoverings face a potentially confusing array of adhesives to choose from. Standard, wet-lay adhesives are available for installing almost any type of vinyl sheet or tile floorcovering. The contractor simply applies the adhesive evenly over the subfloor using a trowel and allows it to paste slightly before placing the floorcoverings and rolling to ensure good overall contact. This category includes F. Ball’s Styccobond F44 solvent free acrylic emulsion adhesive, which offers high bond strength, strong initial grab and a long open time.

Styccobond F44 is suitable for the installation of a wide range of vinyl sheet and tile floorcoverings, as well as textile floorcoverings with PVC and polyurethane foam backings and acoustic underlay. It is also protected against biodegradation and is suitable for use over normal underfloor heating installations.

Tiles or planks

While wet-lay adhesives are fine where an immediate bond is not required, adhesives with pressure sensitive characteristics adhesives are often the best choice for installing vinyl tiles or planks. They form an instant grab upon contact, so contractors don’t need to worry about tiles or planks moving about when they are working, making them ideal for where intricate designs or patterns are being created. These include F. Ball’s Styccobond F58, a solvent-free adhesive that can be used as a wet lay, semi-wet or pressure sensitive adhesive for securing PVC vinyl sheet and tile floorcoverings.

Nowadays, pressure sensitive adhesives are available with a range of additional features, including temperature tolerance, for use where vinyl floorcoverings will be exposed to temperature fluctuations, such as conservatories and areas where floor to ceiling windows result in solar gain. Over time, extreme temperature fluctuations will cause vinyl floorcoverings to expand and contract, which can lead to tenting and gapping at the edges of floorcoverings if a suitable adhesive isn’t used.

F. Ball’s Styccobond F49 Hybrid PS is an example of a new breed of high-performance, hybrid adhesive, with revolutionary combinations of properties, including temperature tolerance, moisture resistance and pressure sensitive characteristics. The water-based adhesive has the familiar characteristics of a pressure sensitive adhesive and develops the extremely high bond strength required to hold vinyl floorcoverings firmly in place in areas exposed to extreme temperature fluctuations (from -20°C to +60°C). The properties of this adhesive also make it moisture resistant, meaning it is suitable for installing vinyl floorcoverings in damp and humid environments.

Rubber floorcoverings

Rubber floorcoverings are widely used and a popular choice for schools, sports settings, healthcare settings and even ships, because they are durable, easy to clean and maintain, and offer good grip during wet conditions. The strong initial tack and high bond strength of specialist rubber floorcovering adhesives, make them ideal for securing a wide range of rubber sheet and tile floorcoverings. Such adhesives will have high film strength to provide good dimensional stability and prevent the rubber floorcovering from moving in use.

When used as a wet lay adhesive, F. Ball’s Styccobond F58 can be used to install rubber sheet and tile floorcoverings up to 4mm thick.

Compatibility check

It is always recommended that contractors check the compatibility of particular adhesives and floorcoverings as part of any flooring installation. For this purpose, F. Ball produces its industry-leading Recommended Adhesives Guide RAG, which provides over 6,000 adhesive recommendations for floorcoverings produced by over 200 manufacturers.

web www.f-ball.com s

Stylish Resilient Flooring for Busy Lifestyles

With busy lifestyles increasing demand in today’s market for resilient flooring, Australian Select Timbers is proud to offer two outstanding flooring collections that not only make life easier but will also create a lasting impression in any interior space.

Hybrid flooring is the perfect choice for homes with families and pets who require floors that are both durable and comfortable underfoot. 100% waterproof for the inevitable spills of family life, hybrid flooring is easy to clean, low maintenance, and can be installed in all rooms in the home, ensuring a seamless flooring design. These elements are what make it the ideal solution for families who desire flooring, which is both practical and stylish.

Kodiak Hybrid - Modern Living Hybrid Flooring Renowned for its resilience as a 100% waterproof product, the Kodiak Hybrid Range is suitable for almost all living spaces, including bathrooms and laundries.

Perfect for busy households with families and pets, Kodiak Hybrid is built to withstand everyday wear and tear while maintaining its stylish appearance. In addition, it is fully compatible with hydronic heated slabs, ensuring stability and comfort even under varying temperatures.

Available in a range of modern colours to suit a variety of interior styles, Kodiak Hybrid has been designed to provide a flooring solution that is stylish, durable, and easy to maintain.

Nouvelle Acoustic

The Nouvelle Acoustic Collection has been updated with seven exciting new colours, giving the range a bold and refreshed look. Each shade has been carefully selected to complement a wide range of interiors, offering style, versatility, and the enduring quality you have come to expect from an Australian Select Timbers product.

Engineered for performance and comfort, Nouvelle Acoustic goes beyond expectations, featuring a 7mm thickness that provides long-lasting durability. With 100% waterproof protection, it is perfect for every room in the home, including laundries and bathrooms. The 1.5mm natural cork backing provides a 6-star acoustic rating, creating a quieter, more peaceful environment and a softer feel underfoot whilst also elevating your living space.

Quality products that exceed expectations

The team at Australian Select Timbers prides themselves on offering a large range of quality flooring solutions that not only meet the needs of their customers but also exceed their expectations as well.

Generous warranties are available on all ranges, ensuring peace of mind that these flooring products are made to last.

To experience the quality and benefits of the Australian Select Timbers flooring ranges, free samples are available to order via their website www.asttimbers.com.au. Alternatively, you can visit your nearest Australian Select Timbers stockist. To find your nearest stockist, contact the support team today.

web www.asttimbers.com.au s

Hybrid flooring is the perfect choice for homes with families and pets who require floors that are both durable and comfortable underfoot.

To satisfy the new MANDATORY requirements, applicants must: have a working Environmental Management System at their product manufacturing plant; disclose all intentionally added substances; demonstrate that less than 2% of production waste is sent to landfill, and provide clear public guidance on reuse, recycling, or safe disposal at end-of-life.

Elevating Standards

What BEP PVC Version 2.0 means for Resilient Flooring suppliers.

Best Environmental Practice (BEP) PVC accreditation has long supported the sustainable use of PVC in building products. Recognised under the Green Building Council of Australia’s Green Star tools, it signals high environmental performance across the entire product lifecycle. Developed by Vinyl Council of Australia in collaboration with industry stakeholders and independent auditors, the release of BEP PVC Version 2.0 marks a significant step forward.

All new or renewing certifications must now meet updated criteria aligned with international best practice. Under BEP 2.0, products must comply with the original, or ‘CORE,’ BEP requirements and must also comply with four new ‘MANDATORY’ requirements plus at least one ‘OPTIONAL’ credit.

Applicants must also demonstrate compliance with at least one of five OPTIONAL requirements demonstrating corporate ESG commitments: Responsible Sourcing Policy, Quality Management System, Elimination of Modern Slavery, Life Cycle Thinking (LCT), Transition to Renewable Energy, or Diversion of Packaging Waste from Landfill.

Flooring accredited BEP 2.0 can contribute to Green Star points under GBCA’s Responsible Products Framework, delivering significant commercial and reputational benefits. Accreditation also strengthens claims of environmental responsibility.

In a market increasingly focused on circularity, transparency, and verified sustainability credentials, BEP 2.0 is more than a compliance tool - it is a business enabler. Flooring suppliers are encouraged to review the updated criteria and seek accreditation to ensure they remain competitive in a changing construction landscape.

web www.vinyl.org.au s

Step into Comfort: Why Carpet is the Ultimate Flooring Solution

Comfort and warmth

Few flooring materials match the comfort of carpet. Its plush surface is especially welcome in bedrooms, living areas, and hospitality or work settings. Carpet adds a cosy, inviting atmosphere, particularly valuable in cooler climates.

Its thermal insulating properties help retain warmth, reducing heat loss and improving energy efficiency. Thicker carpets with quality underlays offer stronger insulation. Wall-towall installations enhance these benefits by covering more surface area, resulting in consistent indoor comfort.

Acoustic performance

Carpet is highly effective at absorbing sound. Unlike hard floors that reflect noise, carpet fibres and underlays absorb airborne and impact sounds, reducing echo and improving clarity. This is especially useful in open-plan, multi-storey, or shared spaces.

Carpet remains a standout flooring choice, offering comfort, performance, and design versatility. Its soft texture delivers warmth and underfoot cushioning that hard flooring simply cannot match. As design increasingly focuses on wellbeing, sustainability, and acoustic control, carpet meets these needs with confidence.

Today’s carpets contribute to healthier, more efficient interiors. Their insulation properties help regulate indoor temperatures, reduce energy use, and improve acoustic comfort. With advances in fibre technology and sustainable materials, carpet is a smart and future-focused solution.

In this article we will explore the benefits of carpet in terms of comfort, sound management, indoor air quality, and overall functionality.

By softening the sound of footsteps, movement, and daily activity, carpet contributes to quieter, calmer environments. In offices, classrooms, and healthcare settings, improved acoustics support focus, communication, and overall wellbeing.

Low maintenance and cleanliness

Modern carpets are designed with practical upkeep in mind. Their fibres trap dust and dirt, preventing particles from circulating in the air until removed by vacuuming. This helps maintain cleaner indoor spaces.

Many carpets feature stain-resistant fibres and finishes that make spot cleaning simple. Regular vacuuming is usually enough to keep them looking fresh. Compared

to hard surfaces, carpet hides footprints and smudges more effectively, requiring less daily maintenance.

Health and indoor air quality

Carpet supports better indoor air quality when well maintained. Unlike hard flooring, which allows dust and allergens to remain airborne, carpet traps these particles within its fibres until vacuumed.

Most carpets today are manufactured to emit low levels of volatile organic compounds, with minimal off-gassing after installation. With regular care, carpet contributes to a cleaner, healthier indoor environment.

Pet friendly

Carpet is a comfortable and practical choice for pet owners. Its soft surface supports pets joints and offers better traction than smooth flooring, reducing the risk of slips and falls. It also helps muffle pet movement, creating a quieter home environment.

Durable, stain-resistant fibres help manage fur, dirt, and minor spills. Carpet traps allergens like dander until they are vacuumed, supporting cleanliness and comfort.

Elevating interiors since 1963

Since 1963, EC Carpets has helped Australians achieve these outcomes through high-performing, design-forward carpet collections. Their pure wool ranges offer natural softness, insulation, and resilience, while solutiondyed nylon options provide durability, stain resistance, and ease of care—ideal for high-traffic and pet-friendly spaces. For those prioritising sustainability, EC Carpets’ ECONYL collections use 100 percent recycled materials without compromising performance or aesthetics.

With regular care, carpet contributes to a cleaner, healthier indoor environment.

With over 60 years of local expertise and innovation, EC Carpets continues to lead with Australian-made products that enhance wellbeing, comfort, and design integrity across residential, commercial, and multi-residential interiors.

To explore EC Carpets’ full range or request samples, visit eccarpets.com.au and discover how comfort begins from the ground up.

web www.eccarpets.com.au s

Monitoring Ambient Conditions in Flooring Installations

Article by Jason Wright

Ambient temperature and relative humidity (RH) can make or break your flooring installation. The wrong conditions can delay acclimation. And if you install too soon, you can end up with issues like warped floors, adhesive failure, or a voided warranty.

But the right conditions help materials acclimate properly, so you can keep your flooring installation on track. That is why jobsite monitoring is a must during acclimation and installation. It is a simple step that sets your floors and your business up for success.

Why ambient conditions matter

As a hygroscopic material, wood absorbs and releases moisture in response to the surrounding air. If the air is hot and humid, it absorbs moisture and swells. If it is cool and dry, it releases moisture and shrinks. This happens until wood reaches equilibrium moisture content (or EMC) with the air—when moisture levels are balanced.

That is why you need to acclimate wood subfloors and flooring products like hardwood, engineered wood, and laminate. And don't forget the concrete slab, which needs to dry below the specification set by the floor covering manufacturer.

Without proper acclimation, you could be dealing with warping, gapping, adhesive failure, or other moisture-related flooring issues.

So how do you protect your work?

First, by following these flooring acclimation best practices:

1. Check the flooring manufacturer's acclimation requirements so you don’t unintentionally void the warranty.

2. Establish and monitor ambient conditions for flooring installation.

• Run the HVAC, starting at least 48 hours pre-acclimation.

• Protect flooring products and subfloors from the elements.

• Maintain ambient conditions at 60 to 80 °F and 30 to 50% RH.

3. Acclimate flooring at the job site installation area.

• Stack and sticker flooring products for even airflow.

• Allow at least 48 to 72 hours for acclimation.

• Monitor ambient conditions and do moisture testing.

Now you need the right tools to plan your installation with confidence.

Tools and Apps to monitor the environment

A lot happens at the job site, so how do you know if it is maintaining the right ambient conditions or if you need to adjust?

Let’s break down the main tools and apps you need.

• Smart Logger: This compact device tracks jobsite temperature and relative humidity 24/7. It is ideal before and during installation.

RIGHT: : The compact Smart Logger

• Wagner Sentry App: This free app helps you record, visualise, and download ambient data from the Smart Logger and Floor Sentry.

• True Remote Monitoring Kit for Rapid RH L6 with Floorcloud: This multi-tool system allows you to verify jobsite climate and concrete conditions from almost anywhere in the world.

Ambient conditions influence concrete drying, so concrete moisture testing paired with jobsite monitoring can help you make two key decisions.

1. Whether it is time to start the next phase of your project 2. Whether you need to adjust jobsite conditions to aid concrete drying

• Floor Sentry (bonus tool): This embedded wood floor data logger sends real-time alerts to the Wagner Sentry app if the RH or temperature within the floor or subfloor surface get out of range. The Floor Sentry alerts you or your customer to check the source of the changes and prevent damage. Large fluctuations in flooring conditions can indicate less-than-ideal ambient conditions.

These four tools and apps help you make informed decisions about flooring installation. And they provide documentation that can protect your installation liability and your business reputation.

Make informed decisions about flooring installations

Now you know how ambient conditions can make or break flooring installations. And you know the tools you need to keep moisture-related flooring issues at bay. It is a simple step every flooring professional can use too.

1. Avoid costly callbacks.

2. Cut down on construction delays.

3. Protect your floors and your business.

Explore Wagner’s jobsite monitoring tools today at www. wagnermeters.com s

Jason Wright brings more than 30 years of flooring industry experience with particular specialisation in hardwood floor products and installation. Beginning in 1986, with a small sundry distributor in Medford, Oregon, Jason ascended through positions in Regional Sales, Product Development, Business Development, and Marketing programs within different flooring companies. Jason brings a wealth of experience from starting new companies to supporting the flooring industry within the wholesale and retail sectors. Over many years, the flooring industry has come to rely upon Jason's extensive experience. Contact him by email at jwright@wagnermeters.com.

BELOW: The Rapid RH L6.

RIGHT: The Floor Sentry

LEFT: The Wagner Sentry App.

FOCUS ON A FRANCHISEE

Building a dream in Toowoomba

Read the story of how a hands-on installer turned retailer built a trusted local destination for flooring, with the backing of a national network and the heart of a local business.

In the heart of Queensland’s Darling Downs, Toowoomba Floorworld has quietly built a reputation as one of the most trusted names in flooring. Their journey began with a bold decision by owners Josh and Katie West.

It’s a familiar industry journey: installer to retailer. After years on the tools, owners Josh and Katie West saw an opportunity to serve their community and leverage the years of experience, connections and relationships that had been built up. The intention was to service those relationships, not just on the installation of the floor, but from start to finish, and to do it their own way.

“We were looking for a business model that supported regional independence but also gave us the tools and buying power to compete with the bigger players,” Josh recalls. “Floorworld offered exactly that, a strong network without a cookie-cutter approach.”

The decision paid off. Toowoomba’s fast-growing population of families, renovators, and builders were hungry for expert advice, competitive pricing, and local service. Josh and Katie embraced the challenge, launching their store with a philosophy grounded in transparency, quality, and trust.

Their store in Toowoomba was the first Floorworld store in Queensland, launched with encouragement and support from previous Floorworld CEO Bob Crotty.

“The network gave us the buying power and systems,” says Josh, “but we’ve always shaped the offer around local needs.”

“We were looking for a business model that supported regional independence but also gave us the tools and buying power to compete with the bigger players.”

Challenges, milestones and momentum

The early years weren’t without hurdles. Moving from installation to retail meant learning new disciplines: staffing, supplier relationships, and market education all required time and patience. Yet with every challenge came a turning point.

Step by step, the range grew beyond carpet to include hybrid, laminate, timber, ceramics and vinyl, supported by the know how to help customers choose what’s right for their budget, lifestyle and look.

Key milestones followed: a refreshed showroom with clearer navigation and take home samples; stronger partnerships with local builders and renovators; and a growing base of repeat customers and referrals. The result is steady, sustainable growth rather than flash in the pan peaks.

The engine of growth: people and consistency

Ask the Wests what really drives the business, and they point to the team.

“Toowoomba Floorworld prides itself on its excellent staff and working relationships. Everyone’s contribution matters, and that stability shows; our core team has been together for more than six years.” Katie explains.

“That means that customers often see the same faces each and every time they visit, helping to build trust in our service along the way.”

The store regularly exceeds compliance benchmarks in merchandising, safety, and promotional execution. But beyond ticking boxes, they take pride in embodying the Floorworld spirit: service, reliability, and community.

“The brand isn’t just a name on the door, it’s a promise. When customers see Floorworld, they expect professionalism and genuine care. We work hard to live up to that every day,” says Katie.

One key to their success is the clear structure they’ve created for decision-making. “Everyone on our team knows their role but also has the freedom to speak up if something isn’t working. That balance of discipline and trust is what drives us,” says Josh.

Aligning with the brand and raising the bar

The Wests are quick to credit Floorworld’s support for playing a strategic role in their growth. “They provide strong frameworks, from marketing templates to operational guidelines, but also understand the need for individual stores to innovate and adapt within their local context,” Josh explains.

Everyone’s contribution matters, and that stability shows; our core team has been together for more than six years.”

Creating an unforgettable customer experience

From the moment a customer walks into the Toowoomba showroom, the experience is designed to be personal and empowering. Rather than overwhelming visitors with endless options, the team guides them through tailored questions to match flooring choices with lifestyle needs, budgets, and aesthetic preferences.

FOCUS ON A FRANCHISEE

“People come in with Pinterest boards or samples from another room. Our job is to take that inspiration and turn it into a practical, beautiful solution,” says Katie.

The store’s layout reflects this philosophy. Flooring displays are arranged by material and application, not just brand –helping customers think functionally. QR codes on products link to design ideas and technical specs, a small touch that makes a big difference in the decision-making process.

“We don’t just sell floors, we help people create homes,” Josh says.

Words of wisdom for future franchisees

When asked what advice they’d offer someone looking to join the Floorworld network, both owners are quick to respond.

“Be clear on your why,” says Katie. “Running a store is more than selling products, it’s about building relationships and becoming part of your local community.”

Josh adds, “Use the network. The other store owners are incredibly supportive, and the national office is there to help you scale and grow with trends and innovations. If you stay focused and work hard, the results will follow.”

Their success underscores the potential for regional franchisees to thrive under the Floorworld model, a testament to what’s possible when passion meets process.

A path forward, grounded in purpose

Looking ahead, the team is focused on continuous improvement, but they’re not losing sight of what got them here.

“We’re excited about growth, but we’re even more excited about doing better for our customers and our team,” says Katie.

In a sector often dominated by flashy showrooms and volume sales, Toowoomba Floorworld proves there’s still immense power in doing the basics exceptionally well and doing them with heart.

Celebrating Success at the Floorworld National Meeting 2025

The recently concluded Floorworld National Meeting in Brisbane was a landmark event, bringing together a record number of members and all key supplier partners under one roof. Over two days, attendees engaged in insightful workshops, strategy sessions, and future-focused discussions designed to drive innovation and growth across the network.

Toowoomba Floorworld team celebrates winning both the Regional Store of the Year – QLD and the coveted National Store of the Year Award at the 2025 Floorworld National Meeting in Brisbane.

One of the highlights of the conference was the Gala Awards Night, where Floorworld celebrated excellence, collaboration, and performance across its stores nationwide. Among the standout achievers, Toowoomba Floorworld emerged as a dual winner, securing both the Regional Store of the Year for Queensland and the prestigious National Store of the Year Award.

Toowoomba’s success stands as a testament to its relentless focus on customer service, operational excellence, and community engagement. s

Most flooring businesses miss out on sales opportunities because they don’t have time to quantify everything, or they don’t quote promptly enough.

Improve Your Business – Remove Quantifying from Your Workflow

Article by Chris Ogden

Okay. You won’t completely remove quantifying from your workflow. What you can do, however, is recognise quantifying for what it is: the biggest bottleneck in your sales process, and your single biggest unseen cost.

After 17 years in flooring retail and 15 years in systems for flooring businesses, I'd like to share my perspective on how quantifying holds back flooring businesses. I have experienced it myself, and we regularly interact with clients who face the same challenge.

If you are using quantifying software, congratulations, but keep reading. You are likely not getting the full benefits of the software that you are using.

Firstly, let’s address my contention that quantifying is our biggest bottleneck and unseen cost.

…for every $100,000 we spend on salespeople or project managers, between $20,000 and $50,000 of that money is spent on quantifying.

Every day, flooring retailers miss sales opportunities because they lack the time to quantify projects. It is as simple as that.

Let’s talk about the cost of quantifying. It’s generally accepted that between 20% and 50% of a salesperson’s time is spent quantifying; around 20% for residential and 50% for commercial. If we express that as dollars, for every $100,000 we spend on salespeople or project managers, between $20,000 and $50,000 of that money is spent on quantifying.

It doesn’t help that most flooring businesses continue to quantify exactly as they did fifty years ago, using a scale rule, calculator, and pencil for plans and grid paper and a pencil in the home. These methods are time-consuming, prone to error, and, most importantly, represent skills that are not easily passed on to new salespeople. Not only this, but quantifying skills vary from salesperson to salesperson. Plans can be unclear, incomplete, or can’t be found when you need them.

Quantifying software resolves all three.

Using quantifying software still takes time, but most users only scratch the surface of its capabilities. The most common mistake I see is salespeople and project managers using quantifying software to calculate the headline products (carpet, vinyl, tile, etc) and then keying those quantities into a spreadsheet to calculate every other cost in the project. Or they calculate them manually. Quantifying software will automatically calculate every aspect of a project, and what’s more, it will be more accurate, and you don’t have to worry about the formulas in the spreadsheet being inadvertently changed.

You will recoup your investment in quantifying software and a quantifying service in the first weeks of using them.

To address the quantifying bottleneck in your business, you can utilise quantifying software as it was designed: to perform the entire task, not just a portion of it. Using quantifying software as we often see it used is like buying a new car and then not moving it out of first gear.

Even using quantifying software and using it well doesn’t necessarily remove the bottleneck. Very few flooring retailers quote every opportunity that comes their way. Most flooring businesses miss out on sales opportunities because they don’t have time to quantify everything, or they don’t quote promptly enough.

How is it possible to quantify and quote every opportunity? By using a quantifying service. You need a service that is accurate, professional, quick, and affordable. QuantiSafe (QuantiSafe.com) is such a service. QuantiSafe clients are quoting and winning more jobs at a fraction of the cost of hiring a specialist quantifier.

Since launching QuantiSafe, I have noticed a reluctance to outsource quantifying. Some retailers have told me that they pay their salespeople to quantify, so why would they incur an additional cost? Others have expressed concerns about relying on a third party for such an essential aspect of their business.

If we believe that our salespeople are the ones who should be doing the quantifying, then that’s a business decision. However, in doing so, we are baking in a cost that we could avoid, and we are allowing our salespeople to be distracted by non-sales activity.

Regarding having someone we don’t know doing our quantifying, I understand the concern. However, relying on third parties for key aspects of our business is not without precedent; most flooring retailers use contract installers rather than employing installers. Additionally, the internal review process at QuantiSafe, along with the checklist provided to clients, is a more robust verification process than most retailers employ for checking quantities.

RFMS Australasia can show you both quantifying software and provide a quantifying service. Measure and Measure Mobile are market leaders, incorporating cutting-edge technology such as AI and Lidar.

Solving the quantifying problem will revolutionise your business. You will recoup your investment in quantifying software and a quantifying service in the first weeks of using them.

If you would like to explore Measure, Measure Mobile, and QuantiSafe, contact me for no-obligation demos, free trials, and free training to get you going. s

Chris Ogden is a consultant and Managing Director of RFMS Australasia (RFMSanz.com), a supplier of IT solutions for the flooring industry. Chris has an extensive background in all aspects of the flooring industry, and he can be contacted at cogden@rfmsanz.com.

Concrete Surface Preparation guide by Floorex

Why Surface Preparation Defines Flooring Success.

In the flooring and coatings industry, one principle continues to separate successful installations from costly failures: proper surface preparation. While coatings and finishes often capture the spotlight, the longevity and performance of any floor system are determined well before the first application. Preparation is not just a step in the process—it is the process.

The critical factor is adhesion. A floor coating, no matter how advanced, is only as strong as the bond it maintains with the substrate. One of the most common threats to this bond is laitance—the fragile, milky layer of cement and sand fines that rises to the surface during the normal process of laying and finishing of the concrete but is exacerbated by over-wet mixing or premature finishing.

Left in place, laitance undermines coatings by creating a weak interface that cannot withstand traffic. Removing laitance is necessary to ensure performance and durability.

Grinding

Diamond grinding remains one of the most versatile and controlled preparation methods. By using rotating discs with diamond segments, grinders can smooth, level, or clean the top surface of concrete, removing coatings, glues, or high spots with precision. They provide an excellent surface for sealers and roll-on epoxies, producing a CSP 2 profile with minimal surface damage risk.

Shot Blasting

Shot blasting is often the contractor’s go-to method for efficiency. By propelling steel shot at the surface, this process removes laitance, contaminants, and coatings while profiling the slab in a single operation. With profiles ranging from CSP 3 to 7 and a dust-free recovery system, shot blasting is highly effective for medium to heavy-duty applications and ensures reliable adhesion across a wide range of coatings.

Scarifying

Scarifiers use tungsten or hardened steel flails to cut into the surface, creating a textured profile that can range from CSP 6 to 9. With precise depth control and interchangeable cutter assemblies, scarifiers are ideal for cleaning, levelling, and milling. Their versatility makes them well suited to applications where aggressive preparation is required, though they carry a higher risk of surface damage than grinding or blasting, which can affect the bond on some types of coatings.

With precise depth control and

interchangeable cutter assemblies, scarifiers are ideal for cleaning, levelling, and milling. Their versatility makes them well suited to applications where aggressive preparation is required,

Scabbling

Scabblers employ compressed air-driven pistons to hammer bits into the surface, removing up to 6mm of concrete in a single pass. This aggressive approach is typically reserved for heavyduty removal or where deep profiling is required. With profiles in the CSP 8–9 range, scabbling is highly effective but carries a very high surface damage risk, demanding careful use and specification. This method is not normally used when a coating is to be applied after as the surface damage is quite high.

Floor Scraping

For resilient or rigid coverings such as carpet, vinyl, or tiles, floor scrapers—ranging from walk-behind to ride-on units—provide efficient removal solutions. Oscillation, angle adjustment, and machine weight all contribute to their effectiveness, ensuring fast turnaround when stripping a floor back to its substrate. Normally, a secondary process such as grinding is required to achieve adequate surface for a successful bond.

Bushammering

Bushammers, fitted with tungsten pins on rollers, pound the surface to expose aggregate, remove trip hazards, or strip traffic lines. Operating between scarifying and scabbling in aggressiveness, they are a valuable tool for targeted applications, though they also carry medium-to-high surface damage risk.

The takeaway for industry professionals is clear: every preparation method has its place, and the key to success is selecting the right one for the coating system, traffic load, and substrate condition. Skipping or shortcutting this stage may save time or money upfront, but it inevitably leads to premature failures, costly repairs, and project delays.

Surface preparation is not just a preliminary step—it is the foundation on which every durable, high-performing floor is built.

Contact Floorex for further technical help on 1800 356 673 or www.floorex.com.au s

By using rotating discs with diamond segments, grinders can smooth, level, or clean the top surface of concrete, removing coatings, glues, or high spots with precision.

Australia-Wide

www.floorex.com.au

OPEN HOME WITH GODFREY HIRST

When it comes to injecting joy, colour and personality into a space, few do it quite like Josh and Matt. With 2.7 million Instagram and 3.5 million TikTok followers, they are known for their wildly creative interiors and viral design transformations. Supplying all their carpet and hard flooring, Godfrey Hirst is fortunate to have the dynamic Melbourne couple open the doors to their stunning home for the latest Open Home tour.

This collaboration goes beyond showcasing beautiful interiors, it connects flooring directly with an audience that is deeply engaged in home and design content. By partnering with creators who inspire everyday Australians to transform their spaces, Godfrey Hirst is helping retailers spark conversations with new customers, drive foot traffic into stores, and make flooring an exciting part of the renovation journey.

Originally built in the nineties, this once-minimal home now mirrors today’s shift toward bold, layered living, with colourdrenched rooms, sculptural lighting, thrifted finds and playful kidult touches as maximalism makes its joyful comeback.

In the living room, moody walls and a statement red velvet Togo sofa set the tone, layered with bold artwork, sculptural lighting and marble accents that create a space both dramatic and inviting. Beneath it all, Corsica Oak engineered timber in colour 310 Natural Oak Brushed runs underfoot, its natural variation and warm tones adding a grounded, organic feel to the expressive design. It is a choice that not only brings cohesion across the home’s colourful rooms but also reflects the natural materials that Josh and Matt have thoughtfully built into their space.

“It just helps create warmth, and because it has engineered timber, every single panel is different, so it looks amazing. We each have our own favourite floorboard in this house.” — Josh, only half joking

Upstairs, their library is a rich, red-drenched retreat wrapped in saturated tones from ceiling to floor. Godfrey Hirst Inspirational triexta carpet in colour 670 Super Nova grounds the space and echoes the vivid walls. A glowing sculptural nose light adds a surreal, humorous twist, while mustard velvet seating brings in warmth and contrast.

Down the hall, what might usually be a simple passageway has been transformed into a true destination and gallery space. This vibrant hallway wraps around a window overlooking a serene pond and garden. Underfoot, the same Corsica Oak engineered timber runs throughout, and its warm, natural tones provide cohesion and accentuate the colourful surrounds. The installers even carved out channels beneath the stairs to house LED lighting. A giant pencil, sharpener and paintbrush, a ‘Mojo Jojo’ door, and a playful stack of mini sculptural chairs bring scale and whimsy to the gallery.

In the spare bedroom, things are still coming together, but they’ve made a start with Luxford triexta carpet in colour 450 Dusty Rose, bringing softness and warmth to the floor. Their main bedroom is already a fully formed haven. With sweeping views of the garden, a sage velvet bed, and a one-of-a-kind ‘Gorilla Chair’ made from many pieces of blue leather, the space is wrapped in rich texture. The Luxford carpet in colour 830 Blue Lake sets a calming foundation — and is soon to be matched by blue walls and ceiling in full colour-drenching style.

“If you love the carpet, then you’re going to love that colour on the walls and ceiling as well.” Josh

To follow along with Josh and Matt’s design journey, head to their Instagram, @joshandmattdesign, and be sure to be following @godfreyhirst for all the latest design partnerships. s

Unwind

Luxford

Dusty Rose

Unwind 430 Blush

Unwind 830 Stormy Blue

FUT URISTIC FLOORING IDEAS

The only way to predict the future is to invent it –Arthur C. Clarke.

This is one of the most widely known quotes by Arthur C. Clarke, science fiction writer, futurist and inventor. What did Clark really want to say? And what does this quote have to do with futuristic flooring?

First, innovation is crucial to the advancement of society and technology. Like any other technological innovation, futuristic flooring is a result of human creativity. It requires designers, material scientists, and engineers with vision to achieve the impossible.

Second, to disrupt the status quo is to invent. Futuristic flooring is the opposite of the conventional approach, focusing on innovative solutions.

Floor design is moving towards 3D flooring trends that are used predominantly in commercial venues such as fairs and exhibition halls. Such floors appear to have depth and texture.

Third, inventors anticipate future demands and develop solutions in advance. The flooring industry improvises on interior and outdoor designs of the future with the use of new materials, technologies, and unconventional aesthetics.

Fourth, invention often means trying different things in many different ways. Futuristic flooring can be a perfect example of this, because it took a lot of experiments and improvements to create the floors we see today.

Therefore, the future is not only a matter of blind contingency, uncertainty and mere chance, but is determined by the direction and meaning given to it by human beings.

The future seems to take the form of smart floors with interactive LED tiles, floors that generate their own energy, and floors made from recycled materials.

Sustainable Floor Options

Futuristic flooring has become intertwined with the principle of environmental sustainability and follows eco-friendly trends and innovations. Many home and business owners emphasise sustainability as a top priority in construction.

Reclaimed timber, salvaged from old structures, provides a rich, lived-in texture that can’t be replicated with new wood. Whether used in high-end retail fitouts or residential renovations, it offers a rustic, character-driven aesthetic— while reducing demand on forests and virgin materials.

Cork flooring is another standout. Harvested from the bark of the cork oak tree without harming the tree itself, cork is not only renewable but also lightweight, antimicrobial, and thermally insulative. Its naturally porous structure enhances air quality and provides acoustic benefits—making it ideal for offices, schools, and multi-residential buildings.

As environmental awareness grows and society increasingly recognises the importance of responsible construction and design, sustainable flooring practices will play an increasingly important role in construction.

Recycled Materials

The pillar of sustainable floor installation is the use of recycled materials.

Made from repurposed tyres and post-industrial rubber, this material is an excellent example of circular economy in action—turning waste into a high-value product that meets demanding functional requirements while contributing to environmental goals.

One of recycled rubber’s strongest selling points is its performance under pressure. Its inherent durability and resilience make it ideal for hightraffic, high-impact environments.

• In childcare centres and gyms, rubber flooring delivers excellent acoustic insulation, shock absorption, and slip resistance, reducing the risk of injury while enhancing comfort.

• In commercial kitchens and cafés, rubber’s resistance to moisture, food stains, and grease makes it easy to clean and maintain—an increasingly important factor in fastpaced environments with strict hygiene requirements.

DESIGN & TRENDS

• In residential workshops and garages, rubber offers reliable protection against impact from dropped tools and heavy equipment. It also performs well in damp or spill-prone spaces, thanks to its moisture resistance.

This versatility allows flooring professionals to recommend rubber across sectors—education, fitness, hospitality, and light industrial—knowing it will stand up to both functional and environmental expectations.

Concrete and terrazzo floors are redesigned with sustainable practices in mind. Recycled aggregates, fly ash and other waste materials are incorporated into them, thus creating a unique aesthetic impression and a reduced impact on the environment.

These floors can imitate the look you want - wood, brick or any other texture. A quality terrazzo floor can last for decades. The price of decorative concrete will always be lower than the price of the base it imitates, and it will imitate it flawlessly.

Technologically Advanced and Hybrid Floors

The current state of smart floor technology includes floors that can adjust their own temperature, detect leaks, or connect themselves to your smart home system. There are floors with integrated LED lighting that can create a special atmosphere.

Floor design is moving towards 3D flooring trends that are used predominantly in commercial venues such as fairs and exhibition halls. Such floors appear to have depth and texture.

Interactive floors with sensors and digital displays are also used, which in commercial spaces attract visitors by reacting to their movement and creating a special interactive dynamic.

Floor Heating Systems

Particularly interesting for home use are floor heating systems that provide heating without radiators. They were once considered a luxury, but now they are integrated into a design with the necessary standards of sustainability.

Hybrid flooring solutions combine the best features of different types of flooring. This type of innovation combines the resistance of vinyl planks and the

Use advanced dyeing techniques in hardwood or arrange tiles that create a gradual change in hue or pattern... New tech suggests we might soon have holographic images.

stability of laminate, so you can have a multi-functional product that can withstand heavy loads.

The structure of these floors is layered, on the surface there is a wearing layer, a transparent durable coating that protects the floor, then underneath a decorative layer that contains high-resolution images and replicates the look of the material you want.

The backbone of the structure is the base layer, which is made of a combination of materials such as stone or wood-plastic composites. On the last layer, there is usually an acoustic pad that reduces sound transmission and gives you comfort.

Explore advanced manufacturing techniques to create floors with 3D textural patterns.

Design Ideas

Nuanced design ideas can transform a space into a harmony of form and function. Use advanced dyeing techniques in hardwood or arrange tiles that create a gradual change in hue or pattern. Experiment with continuous flooring to blur the lines between indoor and outdoor spaces.

Layered Textures

Mix various types of flooring in creative ways. For example, put strips of LED lights between pieces of wood flooring. Explore advanced manufacturing techniques to create floors with 3D textural patterns.

Artistic Expression

Collaborate with skilled craftsmen to design unique patterns in your floor. You can choose from abstract shapes in terrazzo or detailed mosaics in tiles.

In places where there is plenty of sunlight, think about adding small parts of green plants or art pieces to your floor design.

Multifunctional Design

Design spaces where the floor can switch between different features. Imagine a part of your floor turning softer for doing yoga or playing games.

New tech suggests we might soon have holographic images that can cover the actual floor.

The flooring industry is transforming, driven by technological advances, concerns about sustainability and the evolution of consumer preferences. From LED floors to environmentally friendly materials, the future promises innovative solutions that meet aesthetic and functional needs. As we move forward, it is exciting to see how these trends will continue to shape our living and working spaces. s

Article references ideas and images from an article written by Suzy Ziering, an interior designer, for Proximity Mills Flooring

WHAT ARE THE NEW TRENDS IN HARD FLOORING?

Article by Heather Nette King for Carpet Court

The world of trend forecasting may conjure images of mystics and crystal balls, however the reality is that each year, masses of time, money and effort will be put into figuring out what customers will seek next, and, importantly, why. And rather being based on elaborate guesswork, these insights will be backed with clever science and data. Luckily for us - the customers - we don’t need to pay loads of attention to future trends, as Carpet Court has already taken the guesswork out of what will be in and out, so with this in mind, here is what you can expect to see in the world of hard flooring in the next few years. It’s important to remember that most people will only change their hard flooring every decade or so, therefore selecting a colour that will last the distance is crucial.

Pale, wide floorboards

Nature has become the ultimate muse in the world of interiors, so we are seeing a lot of pale-toned timbers, veneers and vinyls that look quite raw and unprocessed, relating back to the trend for pale and minimalist Scandi-inspired interiors. Nothing is too lacquered or shiny and glossy, or stained in the red or orange hues as we were seeing a few years back. Floorboards are becoming wider too, mimicking the look of natural timber. My recommendations would be Carpet Court's Florence Oak timber in White Haven or Capitol Luxury vinyl in Victoria Spotted Gum.

Rough-hewn natural look timbers in mid hues

We Australians love both the country and seaside aesthetics – it represents our deep appreciation for the lore of the outback and the lure of seaside escapes. This dream of escape from the city has been heightened since the pandemic and will be seen

more and more in the selection of less refined timbers complete with knots and gnarls. The mid-tones will reflect the warmth of our landscape and work beautifully with the increasingly popular trend for interiors that reflect the outdoor landscape, in order to give us a greater feeling of connection to the outside world.

A return to the classics – chevron and herringbone

Trend forecasters are also noticing a new appreciation for antiques and classic styles. It is believed that this is because many of us are harking back to simpler times and also becoming more aware of over-consumption, so we are looking to honour old pieces as well as new. This departure from throwaway or fast fashion trends is not just prompting a craze for decorating with antiques – more so it is bringing about a wonderful and eclectic mixing of antique, vintage and contemporary styles. Carpet Court's Grand Oak collection has a very European look, featuring parquet floors in either a chevron or herringbone pattern, in a variety of hues from light and mid Oak through to darker, more traditionally formal looks.

Design for the future – eco flooring

Our increasing world-wide concern for the future of the planet means that an environmental lens is now being applied to nearly all new products and their manufacturing systems.

We are seeing a lot of pale-toned timbers, veneers and vinyls that look quite raw and unprocessed, relating back to the trend for pale and minimalist Scandi-inspired interiors.

Consumers are increasingly asking questions about where, when and how a product has been made, and how this process will affect our precious environment. So, one of the greatest hard-flooring trends covers timber, laminates, vinyls – all kinds of floorings – and it is about using sustainable farming and factory methods, material selections, and decreasing the VOC levels (these are Volatile Organic Compounds, and they can release harmful gases into the environment). Where once we looked to colour, style and price, now costumers are asking about a product’s green credentials, and increasingly, companies like Carpet Court are providing a wealth of information to help you make well-informed, earth-conscious decision. For instance, timber flooring is a renewable resource, so if forests are managed sustainably, they can be replanted and regenerated over time to mitigate damage to the environment.

Whether you are doing a new build, renovating, or simply making a quick update to a room or two, it’s always wise to consider where interior trends are heading. This will enable you to ensure that your flooring works well with your other design decisions like wall colour, window furnishings, appliances and then of course your furniture and accessories. It will also allow for seamless seasonal or colour trend updates that will naturally occur during the lifespan of your floor. s

SPACES TO ENABLE

DESIGNING FOR PEOPLE LIVING WITH DEMENTIA

Article by Daniel Jameson, Design Lead at HammondCare Dementia

In the commercial built environment, design is so often driven by cost, efficiency, and aesthetics.

When we design for people living with dementia, the stakes are higher. The design choices we make have the potential to either enable or inhibit a person’s ability to independently navigate spaces with ease, ultimately affecting their wellbeing.

Dementia doesn’t only affect memory and cognition – it changes how we perceive the world through our senses. We are less able to distinguish between objects and their backgrounds, we may have difficulty understanding speech, especially in noisy environments, or we may experience visual or auditory hallucinations.

Everyday features we take for granted – like lighting, patterns, or wayfinding – can be a source of confusion or anxiety. These can have real-world implications for safety, comfort, and wellbeing.

That’s why designing spaces for people with dementia requires a focus on human-centred, enabling environments. This is particularly true for residential aged care.

Growing demand

The Australian Institute of Health and Welfare predicts more than 800,000 Australians will be living with dementia by 2050. Two thirds of these live at home and want to continue to do so, carrying out everyday activities and navigating spaces with ease.

This is a growing number of people who will struggle with unfamiliar appliances, will be sensitive to noise, and disoriented by highly reflective surfaces. With purposeful design we can help them make sense of the space around them, supporting their independence and sense of wellbeing.

Supportive design

We experience the world around us in a number of ways. We take in information through our senses. On top of that we add memory, intellect and reasoning - and together it all makes sense.

We have meaning.

For older people and people living with dementia, any or all of their senses, memory and cognitive ability may be impaired.

For example, they might find a busy, noisy environment distressing, frightening or distracting. They may find it harder to process what they are seeing or to perceive depth and contrast. Visual clutter or reflective glare may disorient them.

The act of working things out can be exhausting.

Implications for suppliers

Design simple layouts with clear and intuitive wayfinding – this makes it easy to move around and reduces the risk of falls

• Consider reflection and light – opt for matte finishes to reduce glare, and ensure spaces are well lit

These considerations may seem small but put together the result is a person who knows where they are, understands what’s going on and knows how to engage with the space.

It all makes sense to them.

Designing for quality of life

Together, these elements can either promote independence or contribute to distress. When thoughtfully applied, they support safer movement, clearer perception, and a greater sense of control for people living with dementia.

For suppliers, designers, and builders working in the aged care built environment, the National Aged Care Design Principles and Guidelines offer a blueprint for better design. Whether you’re fitting out a residential aged care facility, a retirement village, a private home or a public space, it’s time to consider how your products and layouts can support cognitive and sensory needs.

Some simple considerations include:

• Focus on acoustics – choose carpet and soft furnishing to absorb noise

• Design simple layouts with clear and intuitive wayfinding –this makes it easy to move around and reduces the risk of falls

• Reduce visual clutter and pay attention to contrast –don’t select busy or high-contrast patterns or textures in flooring as these can cause visual strobing

As our abilities change, we derive purpose and feelings of achievement by continuing to do the things we always have. Whether at home or in residential care, intuitive design is critical to self-sufficiency and ultimately, wellbeing.

To find out more about dementia design, visit www.dementiacentre.com s

Investing in the future through trainIng

FCIA is working hard to help set standards for the industry through skills development, attract new people into the industry and to work with industry in finding solutions to our skills.

This is being done through the following initiatives:

• On the job apprenticeship training program

• Apprentice charity workshops

• Career Days

• Insurance Program specifically for the flooring industry

• VISA’s for Skilled Migrants

• FCIA Gala Ball

For more information on the FCIA or FCIA membership please contact Fiona Wischnewski or email info@fcia.org.au

Flooring Solutions Keeping Bad

Bugs at Bay

Hygienic flooring is a must when it comes to food and beverage facilities. That is why it is important to have experts on hand to deliver the right solution.

For companies searching for a flooring solution that offers both durability and superior cleanliness then Roxset HACCP Health and Safety Epoxy Flooring Solutions might be the answer. Suitable for a variety of settings, such as large food processing factories, abattoirs, wineries and mining facilitates, these floors are designed to minimise contamination while providing a seamless finish that is easy to maintain.

Roxset has been operating in Australia for more than 30 years and is the largest applicator to the food and beverage industry in Australia.

Roxset has collaborated with many key players in the Australian food manufacturing sector such as Bulla Ice-Cream, Norco Milk, Goodman Fielder, Nestle Foods, Steggles Chicken and Bega Cheese.

Key features

It is critical in all food facilities – both large and small – to meet the strict regulations around HACCP compliance and to adhere to safety and hygiene at times. Hygienic epoxy flooring is more than just a surface; it is a flooring solution built to withstand heavy foot traffic and harsh conditions. This flooring option is water-resistant, allowing for easy cleaning and preventing the growth of harmful bacteria. With this epoxy flooring system, users can maximise hygiene levels while maintaining a sleek and modern aesthetic in the surrounding space.

Hygienic epoxy flooring is more than just a surface; it is a flooring solution built to withstand heavy foot traffic and harsh conditions.

First and foremost, this epoxy flooring solutions feature a non-porous surface that does not trap dust, dirt, or allergens, making them suitable for environments where safety and cleanliness are paramount. Furthermore, the hygienic nature of this flooring contributes to overall health by minimising the risk of slip and fall accidents, as well as preventing the spread of germs in shared spaces.

Robust and durable

Many food facilities suffer from badly maintained floors containing cracks coming from old concrete and dated tiles. Roxset can provide a full range repairs and upgrades with screeding and jointing to ensure the floor is properly prepared prior to the epoxy coating.

These flooring solutions are built to withstand the rigorous demands of any food and beverage environment. With features like resistance to spills, chemicals, and heavy foot traffic, the specialised coatings ensure that flooring maintains its integrity over time. Available in various textures and colours, clients can achieve the aesthetic they desire while not compromising on quality. A facility deserves flooring that can handle temperature fluctuations and damp conditions without compromise.

With features like resistance to spills, chemicals, and heavy foot traffic, the specialised coatings ensure that flooring maintains its integrity over time.

Easy installation and maintenance

Installation of Hygienic Epoxy Coating solutions will be both efficient and straight forward. Roxset’s professional in-house team, who can mobilise from its NSW Facility or QLD Facility, will ensure that the new floors are installed to the highest standards, minimising disruptions to daily operations. Once installed, the maintenance of the flooring is straightforward – with a commercial scrubber for large areas, or just regular sweeping and occasional mopping is enough to keep floors looking new.

Roxset’s colour range can be tailored to match a brand or logo. The company can also assist with line marking and delineation areas to contain product or various traffic conditions within a factory.

These floors are designed to meet the demands of hightraffic and sanitary environments, as well as provide a blend of durability, ease of use, and cleanliness. Transform a food and beverage processing facility now and experience the difference with high-quality food grade epoxy flooring. s

Mastering Conflicts: How to Prevent and Manage Disputes

Article by the Victorian Small Business Commission

Disputes and complaints can happen to any business. Understanding how to resolve disputes can help business owners save time, reduce stress and avoid financial costs.

Below are six tips from the Victorian Small Business Commission to help business owners prevent, deescalate and resolve disputes themselves.

What are some examples of common disputes?

The most common disputes often relate to contracts, late payments from suppliers, faulty goods or services, and designs not meeting the requirements of the business. Almost 50% of the disputes the VSBC assisted with during the financial year 2023–24 were related to unpaid money.

How to address disputes yourself?

You can take steps to resolve a dispute yourself, without having to involve a third party. Start by staying calm, communicating clearly and working towards finding a common ground. A dispute is a hassle for everyone involved, regardless of who is at fault.

You can take steps to resolve a dispute yourself, without having to involve a third party. Start by staying calm, communicating clearly and working towards finding a common ground.

1. Gather the facts

First up, you need to gather the facts. Collect all relevant information about the dispute. This may include records, dates, photos and any written agreements you have, including emails or invoices.

Find and highlight information with the greatest relevance to your dispute. It’s important to have key information and records easily available so that you can clearly communicate your concern to the other party and have evidence to support your claim.

Stay focused on the main issue that you need to resolve. It is common in disputes for people to raise additional issues, especially when tensions exist and emotions are raised.

While additional concerns may be relevant, including them at the same time as the main dispute may create a distraction and make it a lengthier process to find a solution. Prioritise and focus on key issues that need to be resolved.

2. Clarify what you hope to achieve

It’s important to be clear about what you hope to achieve when resolving a dispute. It might not always be possible for the other party in the dispute to give you what you want. Consider what compromises you are willing to make.

As an example, you might have a supplier with an unpaid invoice that can only pay in instalments or a faulty product that needs to be repaired first instead of a refund. While neither of these options may be ideal, it may be better than no payments or a faulty product.

3. Raise your dispute in good faith

It’s important that you raise your dispute with the other party in the spirit of seeking a resolution. In raising the dispute, ensure that you are clear about your concern and the solution that you are proposing.

Also, consider the best way to raise the issue, including how the other party prefers to be contacted – do they respond well to phone calls, speaking in person, or emails?

Reaching out in the way they prefer can help pave the way for an amicable solution. It’s worth remembering that text messages are unlikely to be appropriate for these types of conversations as they can easily be misinterpreted.

Make sure you pick a time to raise your dispute that works for both you and the other party. If for example they are busy, running late, stressed, or distracted by operating a vehicle or equipment, then they are unlikely to communicate as effectively, which may impact the dispute process.

It’s important to be clear about what you hope to achieve when resolving a dispute. It might not always be possible for the other party

in the dispute to give you what you want. Consider what compromises you are willing to make.

When you do make contact with the other party, choose a time when you are able to be seated in a quiet room without distractions.

Be empathetic to the person you are raising the dispute with by thinking about it from their perspective. Stick to the facts and ensure you are professional, fair and reasonable.

4. Record all communication in writing

It’s important to keep all communication with the other party of a dispute in writing.

If you speak with the other party in person or over the phone, follow up with an email summarising what was discussed.

This is important because it allows you to be clear about the matter you are disputing and the solution you are seeking. It also provides a record that you or the other party can reference in the event that you need to engage a third party to help resolve the dispute.

5. Issue a formal letter if discussion does not work

If some time has passed and you are concerned that you aren’t making progress with the other party, you can escalate the matter by issuing a letter of demand.

For many businesses, this is the final action before seeking assistance from a professional third party.

For more information on letters of demand, visit the Victorian Small Business Commission’s page, Letter-of-demand.

For more information on unpaid money and following up, visit the Business Victoria’s page.

6. Alternative dispute resolution services are available

If you are unable to reach an agreement or the business or organisation you’re in contact with is unresponsive, the Victorian Small Business Commission is here to help.

The Commission was established in 2003 to provide low-cost alternate dispute resolution services for small businesses.

Be empathetic to the person you are raising the dispute with by thinking about it from their perspective. Stick to the facts and ensure you are professional, fair and reasonable.

The Commission helps small businesses resolve their disputes. Often this is in the best interest of both parties as it can save time and money by avoiding going to court. To seek assistance, apply via the portal on the Victorian Small Business Commission website.

You will need to provide the details of the business or organisation you are in dispute with, the key facts of the dispute and the resolution you are seeking (think steps 1 and 2 of this article).

A Dispute Resolution Officers (DROs) will contact you and the organisation you are in dispute with to gather all information relevant to the dispute. Importantly, they will attempt to find a resolution that both parties can agree to. This is a free process, and more than 33% of disputes are resolved this way.

www.vsbc.vic.gov.au/dispute-resolution/mediation-process s

Final tips on resolving disputes

Disputes can happen when two parties have different expectations. The good news is that by communicating as early and clearly as possible you are equipping yourself with the best chance of a resolution.

While financial and operational pressures can impact the way you respond, take a step back and act with empathy and good faith.

Being willing to compromise may resolve the issue sooner.

First Aid on the Floor: Why It’s Not Just a Good Idea—It’s a Must

Whether you are installing hardwood in a high-rise apartment or laying vinyl in a remote rural school, one thing remains constant: workplace injuries can happen

anytime, anywhere. From deep cuts to muscle strains, chemical exposure to major trauma, the risks on flooring sites are real—and so is the need for first aid readiness.

In the flooring industry, where sharp tools, heavy lifting, adhesives, and machinery are everyday tools of the trade, having a well-stocked and accessible first aid kit is not a luxury—it's a necessity. Not only is it a legal requirement, but it is also a vital component of every responsible and safety-conscious workplace.

First Aid Kits: More Than Just Bandages

Every job site must provide at least one accessible first aid kit for all workers. These kits should contain basic supplies to treat common injuries we often see in flooring environments, including:

• Cuts, grazes, scratches, and punctures

• Muscle strains and sprains

• Minor burns and scalds

• Major bleeding or amputations

• Fractures and broken bones

• Eye injuries (especially from adhesives, grinding, or sawdust)

• Shock

Keep kits in easily accessible, high-traffic areas—ideally near higher-risk zones like cutting stations or chemical storage.

But don’t just tick boxes. The contents of each kit should be tailored to the specific risks of your worksite. Are your teams working with chemical adhesives? You will need more eye pads. Using high-speed tools that can kick up debris? Invest in better eye protection and rinse solutions.

Remote flooring projects—think regional schools, construction sites, or off-grid renovations—may also need additional first aid gear for managing severe burns, allergic reactions, or breathing emergencies before help can arrive.

First Aid Kit Design: Built for the Job

A flooring site is no place for fragile equipment. Your first aid kit should be:

• Large enough to carry everything required

• Sealed and protected from dust, dirt, and moisture

• Clearly marked with a white cross on a green background

• Accompanied by a detailed, up-to-date list of contents

Keep kits in easily accessible, high-traffic areas—ideally near higher-risk zones like cutting stations or chemical storage. Multi-storey job sites should have kits on at least every second floor. If you have mobile flooring contractors or inspectors on the road, portable vehicle kits must also be provided— and secured to avoid becoming a hazard in an accident.

Maintaining the Kit: Don’t Set and Forget

A designated team member—often a trained first aider— should be responsible for maintaining each kit. That means:

• Replacing used items promptly

• Checking contents after each use, or at least annually if unused

• Ensuring all items are functional, sealed, and within expiry

An inventory log should be signed and dated after every inspection to guarantee compliance and readiness.

Beyond the Kit: Additional Equipment to Consider

Some worksites warrant more than just a basic kit.

• AEDs (Automated External Defibrillators): Ideal for large flooring teams or sites with delayed emergency access. AEDs are user-friendly and may save lives in the event of cardiac arrest.

• Eye Wash Stations and Showers: Essential when working with harsh adhesives, solvents, or chemicals. Portable or fixed units are available, depending on your setup.

• Burn Treatment Facilities: Especially important in jobs involving hot tools or flame-based adhesives.

Portable units are suitable for smaller sites; permanent fixtures may be necessary for large commercial flooring operations.

Signage and Visibility: Know Where to Go

When time is critical, knowing where to find first aid equipment can be lifesaving. Prominent signage—compliant with AS 1319–1994 safety standards—must clearly mark kit locations. Floor plans and emergency procedure posters should also show where first aid kits and facilities are positioned.

First Aid Facilities: Creating a Safe Space for Recovery

Don’t overlook the importance of a clean, quiet space where injured or ill workers can rest or receive care. This could be a designated first aid room or simply a partitioned area with privacy and access to emergency communication.

Final Word: Safety is Everyone’s Job

In our industry, staying injury-free takes more than PPE and caution—it requires being prepared when things go wrong. Ensuring every flooring contractor has access to well-stocked, maintained, and properly located first aid kits is more than compliance—it’s about protecting the skilled professionals who make flooring safe, functional, and beautiful.

Let’s raise the bar on job site safety—because every worker deserves to go home safe, every day.

For recommended kit contents and additional guidance, visit - www.safeworkaustralia.gov.au/doc/ model-code-practice-first-aid-workplace s

When time is critical, knowing where to find first aid equipment can be lifesaving.

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