8
Lesson
1
Family and Community Environment
Complaints, complaints!
Achievements TT Listen and revise complaints about products. TT Interpret general sense, main ideas and details of complaints. TT Make oral complaints.
What things do you like to buy? Why?
1 Discuss the following questions in pairs. * Have you ever had problems with new products you just bought? * Could you solve them?
2 Match the places in the pictures with the products they sell. 1
2
3
4
home appliances stationery
sporting goods electronics
the following complaints in the correct places in the 3 Classify table. 1. They shrank when I washed them. 2. It doesn’t heat the food. 3. The keyboard doesn’t work. 4. A crayon is missing. 5. It doesn’t save pictures from the Internet. 6. It burns the bread. 7. The sole fell off. 8. Some pages are torn. Sporting Goods
Complaints
and
Electronics
and
Home Appliances
and
Stationery
and
Exchanges associated with the environment. / Express complaints about a product.
Unit 8
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