In this Issue
A Message from Tad
What a rollercoaster year it has been so far, mostly on the geo-political front One could spend hours discussing what has happened However, one thing that I have always noticed in the last 40 years (yes I am that old) is the resilient nature of the Relocation industry It does not matter what may be happening out there in the world, we adapt and often thrive in the face of extremely difficult circumstances In 2000, 9/11 was seen as the end of the road but it actually resulted in greater activity, no sooner had everyone gone home, companies realised that they needed people back to run their businesses This strangely resulted in a win win situation The 2008 financial crash, another pivotal moment and even the covid crisis when the doom sayers told us that all was over, so let us take a positive view in the light of the current situation.
For the ARP we have had a very positive start to the year with the excellent work of the Communication and Events Committee. Their first event of the year was a Move & Mingle Event in London which was a terrific success and I believed enjoyed by all. I shall attend the next event in Liverpool on the 14th May and am looking forward to seeing this dynamic group in action. There will be a further Move & Mingle Event on the 12th June in London which Briony will attend.
Of course, there are further events planned later in the year, not least the return of the ARP Conference in Southampton on the 20th November The venues for this event are fabulous and it will I am sure be a tremendous success I would like to give the Communication and Events Committee a big round of applause, especially Jo Webb the leader of the pack
In terms of training there was a very well received AML webinar in March covering many aspects relating to Anti-Money Laundering It seems that HMRC are tightening their grip and take their supervisory role very seriously, so being up to date on this topic is essential On that note a recording of the webinar is available to all members in the ‘Members Only’ section of the ARP website
We are also looking to run an ARP Legal Aspects of Letting webinar in the near future. We have run these many times over the years, but property rental is an ever changing landscape and therefore regular sessions
sessions are essential.
In other news, progress, albeit slow, is happening in terms of the Lobbying Group but as Adrian says in his introduction, we need more MP’s for the All Party Parliamentary Group.
The Residential Property Finders are looking at ways to overcome the threatened introduction of ROPA and one good piece of news is that the House of Lords sees the difference between Relocation Providers and Estate Agents, but the big stumbling block is in the House of Commons. I feel that we will get there eventually
While writing this CEO Report, it occurs to me that there are still many members who do not take advantage pf the ARP Business Helpline It offers free advice on many topics including day to day employment issues, property law and contracts and many many others If you do not have details of this, you can find this in the ‘Members Only’ section of the website or contact enquiries@arp-relocation com and Maree will provide you with the contact details and our unique user’s code
Finally, please remember that all ARP members can take advantage of EuRA’s MIM Training, a singular module costs a total of €100 and if you are not a EuRA Member then contact Maree at enquiries@arprelocation.com to obtain a user code. There is a wealth of information available.
See you in Liverpool!
TadZurlinden ARPChiefExecutiveOfficer
A Message from Adrian
Donald Trump was inaugurated just 11 weeks ago as I write this introduction Like him or loathe him he has hit the ground not just running but sprinting, with an impact heard around the world
Economic stability, the growth in awareness of the need for inclusion, diversity and equality and the reliance on long-established and trusted partnerships have evaporated like a Spring morning mist
As national isolationism increases, we are already seeing impacts with increased immigration restrictions, visa costs, border inspections of devices and increased border detentions Although I have no data to support this next hypothesis, I suspect that there will be a growing reluctance by some to go on assignments to countries which were once seemingly ‘safe havens’.
As a profession, more than ever we need to find the time to learn about the almost daily changes in rules and regulations, and keeping up to date with the latest global news. Our clients expect it, and our teams need to be given the knowledge to find solutions to help every assignee. Assignees will need more reassurance, more support and more intense attention to help them settle in, adapt to the changing culture and not feel isolated in the host country.
The irony of the isolationist diktat, aggressively managed borders and anti-visitor strategy is that it restricts the ability of corporates to hire the best talent and to gain vital international experience However, those countries that open borders and encourage talented people to stay to share their wisdom and experience will benefit significantly We are already seeing this happen with France encouraging scientists and academics from the USA I hope our Government will follow suit and encourage them to the U K , with our industry’s help I believe it is a measure of a country’s greatness to retain its ability to remain compassionate and dispassionate in a time of crisis
As an industry in the U.K., we still need to make an impression on our Government, so they listen to our collective experience. However, they have demonstrated they have cloth-ears. I have now written to Ministers and MPs of both parties and had zero
zero engagement. We had meaningful support from just one MP, Neil Coyle [Lab]. I know Board members and the Executive have also written and the response has been dismal.
Once again, please can I urge ARP members to write to their MPs encouraging them to engage with the ARP and sign up for the All-Party Parliamentary Group (APPG) on Immigration & Relocation The ARP team can provide you with a template to use
We are in the people business Our people deliver services to their people at a time of stress At a time of heightened geo-political and economic volatility, people want to know that you care, a great deal more than they care what you know Our industry, more than ever, needs to demonstrate empathy and professionalism
AdrianLeach ARPChairmanandCEOofHCRGroup
A Message from Jo
There’s a lot going on in the world right now, so while Tad, Adrian and Gordon are busy tackling the big stuff (think geopolitics, VUCA trends and economic forecasts), the comms and events crew are here to bring the fun We’ll keep planning the parties, lining up the memes, and making sure there are plenty of reasons to smile in your inbox
I was meant to film a video intro for this edition but blink and it’s April! Where has the time gone?! The good news is, we do have videos in this newsletter, a first for the ARP, and some of your brilliant feedback included too!
The year has taken off like a rocket – our Move & Mingle event back in February was a huge success (thank you to everyone who came!), and if you missed it, don’t worry - we’ve included highlights and details of the next one happening in June. Spoiler alert: you’ll want to be there.
Next stop on the event calendar: EuRA Conference! We’re hoping to see lots of familiar faces there. And speaking of “unmissable” we’ve included a little teaser for this year’s ARP Conference. Let’s just say… you’re going to want to clear your diaries.
Thank you to everyone who’s been cheering us on so far. From reading the newsletter to showing up at events, sharing your insights, or jumping in to run a webinar We really couldn't have had such a great start without you Let's keep it going
And last but certainly not least, massive shoutout to the kickass committee I’m lucky to have by my side, let’s crack on with Q2!
JoWebb
ARP Communications & Events Committee Chair andHeadofOrbiRelo
ARP Membership Perks
Don’t forget your membership perks! The ARP Communications and Events Committee is delighted to share an expanded list of member perks designed to support your professional growth, streamline your operations, and enhance your expertise in the relocation industry.
ARPBusinessHelpline
ARP has partnered with Croner to provide members with access to their 24/7 business support helpline. This helpline is complimentary for all ARP members. It offers expert advice on: employment law & HR, health & safety, pay & benefits, commercial legal issues.
You’ll need to log in to access contact details and your membership number. More details can be found here.
ManagingInternationalMobility(MIM)Programme
Equip your team with world-class expertise through ARP’s MIM programme, designed around the ethos of “DNA ” ARP members enjoy discounted modules at just €50 per module (a €150 discount) Learn more here
LonResSubscriptionDiscounts
Full, associate, and Affiliate members can access LonRes Live lettings Section at a reduced rate of £79 plus vat a month (down from £245/month)
*Terms and Conditions: All LonRes subscribers must be AML registered and are subject to ResCheck chargeable service Minimum contract 1 year.
Trainingfromtheindustryspecialists
Ariosi approach each new learning and development opportunity with open mindedness and curiosity which leads to the creation of positive and empowering experiences for each of their clients. Training will add value to your business, encouraging employee retention and continual improvement, lowering recruitment costs, and increasing loyalty through a customer centric culture.
ARP Members will receive 15% discount on public courses and access to discounts for bespoke training. For more details or to book on a course please contact Tracie Cromie on +44 (0)20 8168 8168 / traciecrombie@ariosi.com advising you are an ARP member
FCSCompliance
FCSCompliance (FCS) is a leading provider of AntiMoney Laundering (AML) compliance services for businesses covered by the Money Laundering Regulations (MLR) set out by government. Our services are used across the UK by leading organisations and industry associations that demand the very highest standards.
ARP Members receive: Firm-wide Policies & Procedures and Risk-Assessment Documents discounted from £1295 + VAT to £995 + VAT
HaloFinancial
HaloFinancial is a proud to be working closely with and supporting the ARP and its members. Halo is an award-winning Foreign Exchange Specialist who provides great exchange rates for international payments and money transfer services, for private and business clients.
With their expertise, experience and 24/7 access to FX market data, Halo Financial can secure the very best exchange rates for paying international invoices to partners and suppliers globally. Halo also provides money transfer services for your internationally moving clients, which provides a value add to your service offering and a new revenue stream for your business
Client and partner relationships are at the heart of Halo Financial Their friendly team will always be onhand throughout the transfer process Halo has been assisting both Business and private clients with their cross-border money transfers since 2004!
Contact Halo to find out how they can save you money, and add a revenue stream and value to your business
Book a call by contacting Geraldine.collett@halofinancial.com – mention ARP when making contact.
Convera
Convera is one of the largest B2B cross-border payments companies in the world. Leveraging decades of industry expertise and technology-led payment solutions, we deliver smarter money movements to our customers helping them capture more value with every transaction.
We have been supporting the global mobility industry for many years: facilitating payments for businesses managing payroll, relocation, accommodation, goods and services costs.
In volatile market conditions, we are helping businesses improve their cash flow and protect profit margins
In partnership with the Association of Relocation Professionals, we are offering all members: 1 Free ‘health check’ to assess currency payments and hedging strategies
2 Daily market insights to help navigate international trade
If you would like to discuss your currency needs with a no obligation consultation, please contact Guy Raymond: guyray@convera com
From Relocation Roots to Serviced Stays
AConversationwithAlistairMurray
In this insightful video interview, Ashley Winston of Palmdale Car Finders and valued ARP Communications & Events Committee member sits down with Alistair Murray, Chief Operating Officer at Ariosi.
Together, they explore Alistair’s remarkable and varied career across the relocation landscape. From his early days on the RMC and DSP supplier side to his current role in serviced accommodation, Alistair shares the transferrable skills that have shaped his journey and his views on the evolving industry. A must-watch for anyone interested in the dynamic pathways within relocation.
Industry Insights
TheVitalRoleofSuppliersandSubContractorsinUpholdingPrivacy, Compliance,andSustainabilityStandards
Suppliers and sub-contractors are crucial in helping relocation companies uphold their privacy, compliance, and sustainability standards Their role is vital not only for meeting legal, regulatory and contractual requirements but also for cultivating a culture of trust and responsibility
This responsibility has never been more apparent, given the extensive questionnaires, certifications, and documentation that relocation companies must complete. It extends beyond their agreement with the corporate entity to encompass their entire supply chain, requiring all parties to uphold the same high standards and accountability.
PrivacyandCompliance
Suppliers and Sub-contractors are often entruste with sensitive data and critical tasks. Regardless their size, all must comply with GDPR regulations ensure that personal information is handled with th utmost care and confidentiality.
To achieve this, relocation companies will enter in contractual agreements that outline the privacy an compliance requirements sub-contractors mu follow These agreements typically include da processing and IT security addenda that specify ho data should be managed, stored and protecte Regular audits and assessments may also b conducted to ensure ongoing compliance and address potential vulnerabilities
Mutual understanding and cooperation are crucial Without the sub-contractor's recognition of their vital role and their commitment to it, maintaining data integrity and security becomes very difficult
EnvironmentalandSustainabilityStandards
In addition to privacy and compliance, suppliers and sub-contractors are increasingly expected to recognise and potentially contribute to the company's environmental and sustainability goals.
Sustainable options, CO2 emissions, policies and practices eg the use of electric vehicles, eco-friendly materials, waste reduction, carbon neutral options and energy-efficient processes can all be communicated By doing so, this helps companies achieve green certifications and meet sustainability targets, which are becoming more important to corporate clients and stakeholders alike.
BuildingaSustainableFuture
The collaboration between companies and their suppliers and sub-contractors is essential for building a sustainable future. By working together, they can ensure compliance with legal standards and environmental responsibilities. This partnership fosters innovation and drives progress towards a more sustainable and ethical business environment.
In conclusion, sub-contractors are indispensable allies in upholding a company's privacy, compliance, and sustainability standards Their commitment to these principles ensures that we can operate responsibly and sustainably, paving the way for a better future for all
DebbieWard CorporateServicesDirector,ClearviewRelocation
SustainabilityinRelocation-Furniture Rental
Sustainability and responsible consumption are gaining increasing importance in relocation, as clients and consumers look to the circular economy as a way to reduce waste and promote resource efficiency
By offering rental furniture solutions, companies like Roomservice by CORT are revolutionising how we furnish our homes.
WhatistheCircularEconomy?
The circular economy is a regenerative economic system that aims to minimise waste and maximise the value of resources. Unlike the traditional linear economy, which follows a "take-make-dispose" model, the circular economy focuses on reducing, reusing, and recycling materials to create a closedloop system.
In the context of furniture, the circular economy encourages renting furniture instead of purchasing it outright By renting furniture, consumers can enjoy the benefits of a well-furnished space without the environmental impact of traditional furniture production and disposal
BenefitsofRentalFurniture
There are many reasons to rent furniture:
Resource Conservation and Energy Efficiency
Leasing furniture significantly reduces the demand for new furniture production. This, in turn, conserves valuable resources such as wood, metal, and fabric. Additionally, the energy required to manufacture and ship new furniture is minimised, leading to lower carbon emissions and a reduced ecological footprint.
Economic Advantages
Renting furniture offers several economic advantages over buying. First, it eliminates the need for a substantial upfront investment. Renting allows individuals to furnish their homes without the financial burden of purchasing furniture outright.
Furthermore, renting offers flexibility. Renters can upgrade or change their furniture easily as their requirements or style choices evolve This flexibility is particularly valuable for those who need furniture for rental properties - especially those who move for work and need to rent furniture for corporate relocation
Convenient and Hassle-free Experience
One of the most significant benefits of renting furniture is the convenience it offers At Roomservice by CORT, we offer a turnkey service that includes delivery, setup, and maintenance of furniture This hassle-free experience saves our clients time and effort, allowing them to focus on other aspects of their lives.
Renting also provides the option to change furniture items as needed. Whether it's a change in personal taste or the desire for a fresh look, renters can easily exchange their furniture for something new without the hassle of selling or disposing of old furniture.
The Future of Rental Furniture and the Circular Economy
The adoption of rental furniture within the circular economy is a growing trend that shows promise for a more sustainable future. As more individuals and businesses recognise the reasons to rent furniture, rather than shipping household goods, the demand for rental furniture is expected to increase
Also, as the furniture rental industry continues to evolve, it is constantly seeking ways to improve the sustainability of its operations By investing in highquality furniture that can be reused multiple times, waste is minimised, helping to contribute to a more circular and resource-efficient economy.
Rental furniture offers a practical solution for individuals and businesses alike. By embracing the circular economy principles and reducing waste, renting furniture not only benefits the environment but also provides economic advantages and convenience for consumers. As the demand for sustainable alternatives grows, renting furniture offers a more responsible and conscious approach to furnishing our living spaces.
TimHarling NationalBusinessDevelopmentManager, RoomservicebyCORT
Artificial Intelligence: Are You Listening to YourFinanceDirectorora“Deepfake”?
The cyber security landscape is constantly evolving, with new forms of sophisticated cyber-attacks targeting financial and confidential information Even well-protected businesses can fall victim to determined cyber criminals The harsh reality is that cyber criminals have been quick to adopt various forms of new AI technology to their advantage.
The impact of AI is illustrated by a cyber-attack on Arup, a multi-national design and engineering consultancy. In January 2024, an Arup Hong Kong employee was invited to a video conference with the firm’s CFO and other colleagues, during which the CFO instructed the employee to transfer HK200m (EUR25m) to several local bank accounts. The employee left the video call and completed the transactions only to later discover that they had never actually spoken to the CFO or any other colleagues. The video call participants had been deepfakes: video impersonations created by an AI system using publicly available video and audio footage to resemble the CFO and other staff The entire interaction was an elaborate, targeted cyber-attack to defraud the company
Similar attacks have been carried out on many professional firms (law firms are a particular target) and similar risks apply to those relocation businesses which routinely make substantial bank transfers (e g for house purchases and tenancy deposits)
According to the UK’s National Cyber Security Centre (NCSC), the likely short-term impact of AI on cybercrime, includes:
AI will significantly improve the success of phishing attacks (that deliver ransomware and other malware), particularly through generative AI.
AI will generate malware capable of evading detection by current security filters.
AI’s ability to quickly summarise data will likely enable cyber attackers to identify and target highvalue assets, amplifying the damage caused by attacks in the next two years.
Most sophisticated attacks are likely to come from “highly capable state actors” with the resources and data necessary to create their own AI models. AI tools will be used to attack organisations in completely new ways (the Arup example).
Clearly, these are worrying predictions and I think it’s worth repeating here the 3 key takeaways (on minimising security risks) from February’s EuRA Briefing:
Implement cybersecurity measures including firewalls, antivirus software and detection systems which are regularly updated and patched Educate employees on phishing scams and safe email practices
Conduct regular back-ups, including encrypted backups of critical data stored offline or in a separate, secure network
GordonKerr ARPStrategicConsultantforLegal
for the UK
ServicedApartmentSectorandItsClients
In a landmark decision on January 14, 2025, the Upper Tribunal ruled in favour of HM Revenue & Customs (HMRC) against Sonder Europe Limited, significantly impacting the UK's serviced apartment industry The case centred on the application of the Tour Operators' Margin Scheme (TOMS) for Value Added Tax (VAT) purposes.
BackgroundoftheCase
Sonder Europe Limited operates by leasing selfcontained apartments from landlords on long-term agreements, typically ranging from two to ten years. These apartments are then furnished and offered as short-term accommodations to travellers, with average stays of around five days. Sonder initially applied TOMS to its services, allowing VAT to be accounted for only on the profit margin rather than the full transaction value a method advantageous due to the VAT-exempt nature of long-term residential leases. (crowe.com)
HMRC'sChallengeandTribunalFindings
HMRC challenged Sonder's application of TOMS, arguing that the company's operations did not meet the scheme's criteria The Upper Tribunal agreed, overturning a previous First-tier Tribunal decision that had favoured Sonder The key points of the ruling included:
Material Alteration: The Tribunal found a substantial difference between the long-term leases Sonder held and the short-term licenses offered to travellers, constituting a material alteration of the original supply (crowe com)
Direct Benefit: It was determined that the services acquired by Sonder under long-term leases were not "for the direct benefit" of the travellers, a requirement for TOMS applicability. (dlapiper.com)
ImplicationsfortheServicedApartmentIndustry
This ruling has profound implications for serviced apartment operators:
Increased VAT Liability: Operators can no longer apply TOMS to account for VAT solely on their margin. Instead, they must charge VAT on the full amount of the rental charge, potentially leading to a 20% increase in VAT costs. (property118.com)
Operational Reassessment: Businesses may need to reevaluate their models, especially those leasing properties long-term and offering shortterm accommodations. The financial viability of such models could be affected, prompting a shift in strategies.
Pricing Adjustments: The increased tax burden might lead operators to pass on costs to consumers, potentially making serviced apartments less competitive compared to traditional hotels.
Contractual Revisions: Property owners leasing to operators on long-term contracts might experience reduced demand, as operators reassess agreements in light of the new VAT implications
FutureConsiderations
While Sonder may consider appealing the decision, the current ruling stands as a precedent Serviced apartment providers are advised to:
Review VAT Practices: Ensure compliance with the latest VAT regulations and assess the financial impact of the ruling on their operations
Seek Professional Advice: Consult with tax professionals to navigate the complexities introduced by this decision and explore potential restructuring to mitigate adverse effects.
This case underscores the importance of understanding and adhering to VAT regulations within the serviced accommodation sector, as noncompliance can lead to significant financial and operational challenges.
MarkHouston DirectorofSalesandOperations,UrbanChic
GlobalShippingConditions-1 April2025 st
North America from Europe (shipments to USA, Canada&Mexico)
There is currently a delay in obtaining space on vessels bound for the US and Canada, caused by the operational changes as shipping lines configure their services under the new Alliances. It is expected by the time we enter Q2 of this year these will largely be resolved.
These new Alliances have caused service changes, as ports of load and discharge are altered, and shipping lines may no longer offer services or calls they once did Many lines are now offering all of their US services from Southampton, and the direct ports of discharge in the US are changing as the carriers roll out their new services Changes of note are Hapag Lloyd will no longer offer a direct USWC service In contrast OOCL, Hyundai and CMA-CGM will all be offering new US services which will be increase the options available to shippers Halifax, CA has been removed on all but the ACL service
Additionally, due to the removal of capacity by the shipping lines, the Trans-Atlantic trade remains oversubscribed in that customer demand is now greater than the carrier’s vessel capacity. Consequently, this causes rates to increase, and delays and cancellations to become more common.
The most noticeable challenge to someone moving, will be the increased notice required to secure space on a vessel, and the inevitability of delays. The likelihood of a container being rolled, left off its intended vessel and moved to a later vessel, or total cancellation of the booking, if this happens it is totally outside of the mover’s control.
Eastbound trades from Europe (shipments to
Asia, Oceania,India,andMiddleEast)
The diversion around the Cape of Good Hope for Eastbound trades due to conflict in the region is now well established and schedules are usually followed Consumers should understand for Eastbound trades the now longer transit times are the norm, and there is still no estimate as to when passage through the Suez Canal will be safe
However, the omission of Middle East calls on some of the shipping lines services to Asia, are beginning to severely impact services to this region The services that call Middle East ports are extremely full and void sailings where carriers realign their services are causing a backlog of shipments.
Hapag-Lloyd commented:
‘The IOS/IO3 services are already jam packed full and void sailings are not helping shipping lines move cargo. It’s actually creating roll pools that can’t be cleared that easily. It also doesn’t help that Southampton port is not being omitted on the next 2 sailings which again create backlogs.
Any shipper has a set allocation on these vessels and when cargo is rolled that eats into the next sailing’s available space.’
Similarly, for shipments to Oceania, we are again seeing some congestion in the Transhipment ports in Asia, which has been causing some containers to be rolled multiple times, with the associated delays this causes
Consequently, the most noticeable challenge to someone moving, will be the possibility of the increased notice required to secure space on a vessel, and the inevitability of increased transits times or delays Additionally, the likelihood of a container being rolled, left off its intended vessel and moved to a later vessel is increasing as shipping lines manage their volumes, if this happens it is totally outside of the mover’s control.
The increasing freight costs for export shipments from Asia, is now impacting other routes, capacity reallocation is beginning to cause space issues on export trades from Europe, especially to North and South America.
Lastly this is a very fluid situation, shipping lines are often reacting to unexpected developments so the situation can always change rapidly.
It’s suggested that customers be transparent and plan moving dates in advance with their chosen mover to allow sufficient time to book appropriate vessels, move belongings and ensure their moving schedule is met
Developments
The Environment Agency retains the authority to inspect and stop any container, it suspects may be shipping goods classified as waste. This is completely out of control of your moving company, but consumers are reminded the time wasted and the storage charges accrued should their container be inspected are not insignificant.
Shipping lines, continue to update and change their documentation processes, the latest development is the roll out of ISC2, this is an EU requirement where any shipment, whose vessel docks at an EU port following its departure from the UK will need to provide information regarding the shipper of the goods. Therefore, consumers should be aware that moving companies may well need to request more sometimes personal information, however this is at the behest of the EU or shipping line and out of the moving companies’ control
The quality of container equipment utilised by shipping lines has diminished, largely due to the additional number of containers needed to service Asia via Cape of Good Hope The frequency, where a container is delivered, that is unsuitable for the transport of Household goods, which the mover will be obliged to reject, has risen dramatically While another container will usually be provided, this can result in delays, missed vessels and additional haulage charges, through no fault of the mover.
Shipping Line ONE LINE has just confirmed that they will not ship personal effects of assignees holding Russian passports. We are still reaching out to other shipping lines for their positions. But Russian passport holders need to be cautious when planning to move and ensure that the shipping line used can clear their goods at destination. As the accrued storage charges should there be a dispute could be significant.
We have heard of some shippers experiencing issues with loading fridge’s and freezers with shipping lines While both Hapag Lloyd and ONE Line have confirmed they can carry them, they caveated this acceptance, with the shipper being responsible for declaring them as hazardous if and when necessary. Consequently, any misdeclaration could be met with fines, and or the need to remove the goods from the container.
UKHaulage
The recent container road-haulage challenges due to a lack of drivers experienced across the UK has much improved in response to easing demand, with the majority of shipping lines withdrawing their Driver Retention surcharge (DRS). During the prior driver shortage, most moves were transhipped from van to sea-container, via loading at the movers warehouse, which safeguarded against substantial additional costs associated with a container no show at the customers residence. Whilst the preference is to direct load containers at customer residence whenever possible, it must be noted that most container-hauliers prefer the certainty of collecting from the movers warehouse This is particularly the case in and around busy cities with difficult parking, poor access to residence and increasing prevalence of Low Emission Zone surcharges So, customers are cautioned that direct residence loading is prone to container no-shows or last-minute rejections, whereas loading via the mover’s warehouse offers much greater certainty
CurrencyExchangeDifferences
Shipping Line’s container-freight rates and ancillary charges are usually quoted by them in foreign currency, mainly US Dollars and Euros for sea-freight, and local destination currency for port and oncarriage charges. These ‘freight charges’ are, however, payable in British Pounds (GBP) and converted typically at time of the ships’ sailing date, applying the currency exchange rate at that point in time. BAR Movers generally will include these container-freight costs in their GBP quotation offered to the customer using the indicative exchange rate(s) valid at the time of their quotation. Customers should therefore expect an adjustment of the mover’s final invoice versus quotation, reflecting the actual exchange rate applied by the Shipping Line at time of despatch. A BAR Mover has no control over the actual exchange rate used and applied by the Shipping Line
FuelCostChanges
Sea container freight contracts are subject to periodical ships fuel (bunkering) cost reviews This is a mechanism applied by Shipping Lines which compares the average price of bunkering quarter-onquarter and then adjusts the rate either up or down based on the change. With the well-publicised energy supply issues, bunkering increases adding to the overall sea-container freight cost are highly probable. We have seen increases as much as US Dollars 350 per container in recent examples.
PortStrikes
No strikes at UK Ports are currently scheduled that we are aware of, however customers should be aware of the impact of potential future strike actions which invariably cause unexpected delays to both outbound (export) and inbound (import) shipments, particularly the inbound UK customs clearance time and subsequent container deliveries.
Lithium-IonBatteries
The acceptance of ‘Li-ION’ batteries in household and personal effects shipments is a complicated subject There is a widely reported increased fire risk associated with these batteries Shipping Lines themselves are so far inconsistent in standardising their rules for their inclusion or exclusion from a consignment Typically, we experience that Shipping Lines will decide on a shipment by shipment basis whether Li-ION batteries can be included This extends to all and any items which may require such power units, examples include but not limited to cordless power tools, laptops, e-scooters, e-bikes and similar.
BAR Overseas Group recommends that Li-ION batteries are NOT shipped If, however, you include them in your shipment, your moving company is likely required to declare the shipment as ‘Hazardous Cargo’ This is not as simple as it sounds Firstly, your mover must obtain the shipping line’s permission to include Li Ion Batteries as hazardous cargo (not all carriers accept). Next, you will incur a substantial freight surcharge, driving up your cost of shipping. The rules for including hazardous material in a shipment are fastidious; it will also impact the time is takes to secure a confirmed container space booking on a ship.
The instances, where a shipment including a Li-ION battery is accepted with one shipping line, but scheduled to sail on a partner line vessel, which does not allow Li-ION batteries are becoming more common. The costs involved due to the significant delays or the requirement to return the container to remove the Li-ION batteries should this occur, can be substantial
Failure to declare Li-ION batteries (or other hazardous goods) in a shipment, whether by intent or in error, is treated by the Shipping Line as a misdeclaration This is a serious offence under maritime law and would lead to a substantial fine (payable by the customer) (currently circa 30,000 US Dollars); in addition, the Shipping Line could confiscate and dispose of the consignment
BritishAssociationofMovers
Trump,TariffsandTrade
Why tariffs matter. Global trade remains near record highs but rising geopolitical tensions and shifting national policies are reshaping value chains Companies are prioritizing political considerations alongside profits, leading to trends like friend-shoring and reduced foreign direct investment between distant nations At the same time, the US has expanded its role as the world’s top importer, with many countries heavily reliant on its demand These dynamics are two sides of the same coin global trade fragmentation and the US trade dominance ensures that tariff policies and potential shifts under leaders like Trump remain critical.
Trump enters the already messy stage. In 2016, uncertainty around Trump stemmed from his outsider status, but today, it comes from his experience and a clearer, more aggressive agenda. His leadership has driven global policy uncertainty higher, with bold moves on trade, immigration, and international relations keeping markets on edge. Frequent shifts in alliances and economic policies make it difficult for investors to price in binary risks like tariffs, further complicating the outlook
China has become an industrial superpower. China has doubled down on manufacturing to drive growth, reversing its push toward a more domestic and consumer-led economy Post-pandemic, it produced more goods than the next nine largest countries combined, even as weak domestic demand led to overproduction and soaring inventories This strategy aligns with China's ambition to dominate emerging technologies in the green revolution but has also drawn increasing scrutiny from the West Meanwhile, Europe's trade share has shrunk amid China's expanding industrial dominance
US-China decoupling continues China ended 2024 with a record trade surplus, solidifying its position as the world’s top car exporter after surpassing Germany and Japan Since 2020, exports have surged nearly tenfold, driven by a strategic push for production At the same time, China has reduced its reliance on the US market, with America’s share of Chinese exports dropping from 23% to 16% since the early 2000s. This shift has been accompanied by growing trade ties with non-core regions like Africa, Latin America, and Oceania.
Inflation volatility and policy uncertainty. Markets remain uncertain about the Fed’s rate cut trajectory as persistent inflation concerns and mixed economic data complicate policy decisions. Despite inflation easing from its peak, long-term expectations are at their highest since 2008, with rising survey variance signaling potential volatility. This uncertainty, coupled with global economic risks, challenges the idea of a stable post-GFC era and makes monetary policy especially difficult to navigate
Dollar ambiguity. The dollar is caught between the short-term boost from tariff increases and the drag from weaker macro data, creating volatility in FX markets While tariffs support the dollar in the near term, they risk undermining its long-term role by pushing buyers and debt issuance away from the greenback This paradox is crucial, as the U S ’s unique currency status allows for higher sustainable debt levels, but protectionist policies could erode that advantage over time Given the high noise-to-signal ratio, a scenario-based approach to FX forecasting is more justified than ever.
Download the full report for free here: https://convera.com/lp/trump-tariffs-and-tradereport/
Convera
Bridging the Gap: Strategies for Managing GenZinToday’sWorkforce
Gen Z is no longer the workforce of the future they’re the workforce of today, making up nearly 30% of workers globally, according to the World Economic Forum As their presence grows, it’s essential for mobility managers and organizational leaders to adapt. While some may view Gen Z as challenging to manage, these perceptions often miss the bigger picture. This generation values flexibility, transparency and sustainability and employers that understand and respond to these priorities will be well-positioned to attract and retain top talent. In this blog, we’ll explore practical ways to align workplace policies and mobility programs with Gen Z’s expectations to create an environment where both employees and organizations thrive.
Key Focus Areas for Engaging Gen Z in the Workforce
Understanding What Matters Most to Gen Z:
Recognizing workforce demographics is the first step in engaging Gen Z employees Their career aspirations, values, and expectations can be used to shape mobility programs and workplace policies Research from Jabra reveals that Gen Z prioritizes flexibility over salary, with flexible work arrangements being three times more important than pay To attract and retain this generation, companies should emphasize sustainability initiatives, technology integration and adaptable career paths
Fostering Open Communication: Clear and transparent communication is essential to bridging generational gaps, particularly during career transitions or relocations Regular check-ins and feedback sessions help set expectations, provide reassurance and enhance engagement. Actively listening to Gen Z employees and incorporating their feedback fosters a culture where they feel valued regardless of whether they work in-office, remotely or on assignment.
Supporting Flexibility and Career Growth: Gen Z values career mobility not just geographically but in terms of skill development and new challenges. According to ResumeLab, 83% of Gen Z workers consider themselves job hoppers, seeing frequent movement as a way to diversify their skill sets and find work environments that align with their values. Given this, companies should explore ways to offer short-term projects, rotational programs, and remote work opportunities that provide variety while maintaining engagement Aligning mobility policies with these preferences can lead to better retention and a more dynamic workforce Leveraging Technology for Collaboration: Technology is second nature to Gen Z, and organizations that integrate digital tools effectively can create a more engaging and productive workplace Implementing collaboration platforms, AI-driven learning opportunities, and digital selfservice tools can enhance productivity while fostering teamwork and connection Investing in interactive, tech-driven training solutions can also keep Gen Z employees engaged while equipping them with the skills needed for advancement Aligning with Gen Z’s Values: Beyond career growth, Gen Z prioritizes inclusivity and sustainability. Deloitte’s 2024 Gen Z and Millennial Report found that 62% of Gen Zs and 59% of Millennials express anxiety about climate change. Organizations that integrate green travel alternatives, carbon offset programs, and hybrid work models into their mobility programs will better align with Gen Z’s expectations. Likewise, fostering a culture that embraces diversity and social impact strengthens their connection to the organization.
CreatingaGenZ-FriendlyMobilityProgram
To build a mobility strategy that resonates with Gen Z, consider these key approaches:
Flexible Assignments – Offer hybrid, short-term, and virtual assignments that support both career growth and work-life balance.
Customizable Mobility Benefits – Provide selfservice digital tools that allow Gen Z employees to access personalized relocation and career guidance.
Mentorship and Support – Pair employees with mentors to facilitate career development and personal support during transitions.
Sustainable Mobility Solutions – Align policies with environmental values through eco-friendly relocation options and sustainable workplace practices.
MovingForward
Managing Gen Z effectively requires adaptability, innovation and alignment with their expectations for flexibility, sustainability and career development By evolving workplace policies and mobility programs to meet these needs, companies can enhance engagement, improve retention and cultivate a globally connected workforce
This isn’t just about accommodating a new generation it’s about embracing fresh perspectives that can drive your organization forward
AshbinBabu Analyst-MobilityStrategyConsultingServices, GraebelCompaniesInc.
CallingOutPersistentLatePayers
Working with large, multi-national clients brings many benefits, but a common complaint in our industry continues to be the issue of late payments Various government initiatives to remedy the problem often seem to have little practical effect, so the latest measures just announced by the UK Government are likely to be met with some scepticism about their “real world” impact.
Here are the main measures:
UK Government contracts: from 1 October 2025, businesses bidding for larger government contracts will be expected to have paid their own suppliers within an average of 45 days. Further transparency/scrutiny measures: all larger businesses will require to publish payment performance data in their annual reports. For example, the total sum of invoices paid (i) within 30 days; (ii) in 31 to 60 days; and (iii) in 61 days or more
Small Business Commissioner (SBC): the SBC will provide a route for smaller businesses to make complaints and it has in the past "named and shamed" businesses which it considers have a poor record on late payment; high profile examples include Holland & Barrett, BUPA and Zurich Insurance
On a global basis, late payment is increasingly being viewed as an ESG issue, with businesses that take a long time to pay now being seen as "bad corporate citizens" As for the latest UK initiatives, the SBC has issued some strong words:
“It’s not fair to use your power to push the smaller supplier into accepting long payment terms in your contracts. It’s not fair that your procurement department should tell a supplier that they’ll be paid in 30 days when the company has long, convoluted approvals processes, or a single payment run each month, that means the supplier won’t get paid for 90 days. 30 must mean 30 days from the day the invoice is submitted to the customer, or the contractual negotiations have misled the supplier.”
Let’s hope that these words have an impact.
GordonKerr ARPStrategicConsultantforLegal
www r3location co uk
R3 MARKET INSIGHTS
March 2025
The first quarter of 2025 shows resilience for London's prime and super-prime property market, despite broader economic uncertainties and geopolitical unrest in Europe and the US Strong buyer confidence is evident in Super Prime areas such as Belgravia, Mayfair and Marylebone.
American buyers
Wealthy American buyers may be set to play an increasingly significant role, driven by favourable currency exchanges and London’s unique lifestyle offerings, including its status as safe haven in an increasingly chaotic political landscape
Buyers beware
After a long period of buyer’s and balanced market conditions, the prime market is showing some early signs of shifting more towards a seller’s market, driven by growing demand, and increased confidence among high-net-worth buyers, possibly signalling a new phase for the market in London in 2025.
Wellness & technology
We are also seeing wellness and technology shaping buyer preferences more and more, with features like circadian lighting and advanced home automation becoming essential in luxury homes These upgrades tend to address younger buyers’ preferences for health-focused amenities.
A final thought on the economy
Taxation changes, including updates to the non-domiciled tax rules and the introduction of the Foreign Income and Gains regime, may be pushing more sellers into the market over the coming months Despite these adjustments, a projected 10% price increase over the next five years signals long-term opportunities for savvy investors and buyers generally
We invest time to understand your objectives and what you are looking to achieve to drive our effort
We undertake expert We pre-check and research through a accompany to view We provide network of reputable estate agents, online short-listed properties, guidance and highlighting all the support on all tools, and key market strengths and areas aspects of contacts to identify of concern for every negotiation to secure the best properties individual property best price
APPI LON
Average Property Price Index for London
APPI HC
Average Property Price Index for the Home Counties (HC)
ASPSF LON
Average “SOLD” PSF -Price Per Square Foot in London
ASPSF HC
Average “SOLD” PSF -Price Per Square Foot for the HC
Conferencing Like a Pro
TopTipsfromtheCommunicationsandEventsCommittee
Whether you're a seasoned pro or a first-time attendee, conferences can be a whirlwind. The ARP Communications & Events Committee has rounded up our top tips to help you network with ease, stay energised, and leave with real value.
AshleyWinston Founder,PalmdaleCarFinders
20 years as founder of the UK’s favourite car-finding service for assignees
‘Be at the bar during the evening and go to as many parties as you can Meeting people during the day is great but real relationships take more than 30 minutes to form My best connections have nearly all formed once the sun has gone down Quality of relationships always beats volume of relationships’
JamesHooper OceanairInternationalmovers
Almost 30 years in corporate relocation international removals 15 years at Oceanair International Movers
‘Top tip once you have a good core group of contacts; be an introducer. Yes, you want people to introduce you to others, but take the lead when you see someone on their own… “have you met Ash yet? He is an absolute expert for car finding services”
And you will find the great circle of introductions will come back round to you’
BrionyHorwood OperationsManager,ARPand EuRA
‘Read the information the conference organisers send!’
JoWebb HeadofOrbiRelo,AriosiGroup
Professional networker for 7 years corporate housing and 1.5 years global mobility!
‘Schedule some downtime! I’m such a ‘yes’ person to start with but add in the feeling of needing to get as much ROI out of a conference and you can easily burn out. Even if it’s just for an hour or two – don’t feel bad about taking time for yourself’
JeremyChandar MD,PinewoodRelocations
‘Bring mints - they can help!’
GeraldineCollett StrategicPartnerships Manager,HaloFinancial
30 years in the immigration industry
‘Don’t be afraid to network and approach people you don’t know. Some people are terrified of approaching people they don’t know at conferences. People are always open and friendly at conferences, they want to meet you, they are there to network too and meet new people!
ty shoes! Go to the parties!’
ChrissieTwigg Founder,TheRelocation Partnership
30+ years as a home search consultant
‘I’m not a seasoned conference goer (they’re expensive to attend when you’re paying for then out of your own pocket) but when I do go, I find them slightly overwhelming. A sensory overload. Breakfast meetings at 6am (really?), breakout meetings, meetings on meetings. ROI GO, GO, GO. By far my best connection (we’ve been working together for over 20 years) was at the bar in Portofino. Never underestimate the power of the relax, social interaction… and breathe…’
RobSomner SeniorGlobalSalesManager, ChevalResidences
20 years in hospitality / 5 years in corporate housing & relocation
‘Sometimes it’s easy to forget that even the smallest of interactions can lead to opening an opportunity. Approaching someone for the first time may feel intimidating at first, but in reality, usually everybody is open to connecting and expanding their network, just dive in. Don’t forget your business cards and have them easily to hand. I remember a quick chat in a conference lift, that’s led to a lasting partnership, it was literally 30 seconds and a card swap!’
TadZurlinden CEO,ARP&EuRA
‘WEAR YOUR CONFERENCE BADGE AT ALL TIMES!!!’
DebbieWard Director,ClearviewRelocation
35 years in relocation; the last 23 at Clearview Relocation
‘Organise your schedule in advance. Pre-book meetings with contacts and avoid scheduling them before 10am Try to get photos of new people before meeting so you can easily recognise them
Attend sessions that will enrich your knowledge and experience
Catch up with familiar faces and welcome new ones
Prepare your night game, as this is often where the most meaningful connections are made
Don’t leave without seeing a bit of the location, keep hydrated, pack comfy shoes, smile, have fun, and make the most of the experience!’
The ARP is at EuRA
GordonKerr Founder,GKLegal
JoWebb HeadofOrbiRelo,AriosiGroup
Jo will be taking part in the Corporate Housing workshop –Wednesday 7 May at The Westin Zagreb Hotel and make sure you head to the Ignite session to see her there too! th
KearonMcCarthy GlobalDirectorofKey Accounts,StaycityGroup
JeremyChandar MD,PinewoodRelocations
GeraldineCollett StrategicPartnerships Manager,HaloFinancial
RobertSomner SeniorGlobalSalesManager, ChevalResidences
AshleyWinston Founder,PalmdaleCarFinders
The Conference Circuit:
What's Coming Up
ARP Calendar
EventsYouNeedtoBeAt!
NorthernNetworking
Join us in Liverpool for an evening of relaxed networking, great conversation, and the chance to reconnect with familiar faces and meet new ones. As always, it's free to attend, and places are limited – so be sure to register today to secure your spot
EventDetails
Date: Wednesday 14th May 2025
Time: 5:30 PM – 9:00 PM
Location: Staycity Waterfront, 25 Drury Lane, Liverpool, L2 0PH
Enjoy complimentary food and drinks, kindly sponsored by Staycity
REGISTER HERE: https://www arprelocation com/event/northern-networking-event
StayingOver?
We’ve secured a special overnight rate at the event hotel:
£75 per night, room only (based on up to 2 sharing)
Booking details to be shared on event booking
WhyAttend?
This is a fantastic opportunity to:
SpacesAvailable
Expand your network with key players in the relocation industry
Discover new business opportunities and suppliers
Connect with like-minded peers in a welcoming, informal atmosphere
LimitedSpacesAvailable
Spaces are limited and will be offered on a first-come, first-served basis Don’t miss your chance to attend –register now to avoid disappointment
Sponsor Highlight
Dublin-based Staycity Group was established in 2004 by CEO Tom Walsh and his brother Ger, who spotted a gap in the market for quality short- and longer-term stay apartments. Beginning with a single apartment in Dublin’s Temple Bar, Staycity now has 6,300 aparthotel rooms in 39 aparthotels across 18 vibrant cities, appealing to both business and leisure travellers from across the globe
Staycity Group’s aparthotels operate under the Staycity Aparthotels and Wilde Aparthotels brands offering studio, one-bed, two-bed and three-bed apartments sleeping up to seven people. The design-led apartments have fully-equipped kitchens with plenty of space to cook, eat, work and relax. All properties have a 24-hour reception with most having a guest lounge, café, bar, laundry room, gym and parking
Staycity is an urban aparthotel brand, where home comfort meets personalised service in prime city locations. Staycity aparthotels offer the perfect blend of independence and hospitality for modern city travellers.
Wilde is a boutique aparthotel lifestyle brand Offering the style and service of a boutique hotel with the freedom and flexibility of a home, Wilde creates beautifully designed spaces in the heart of vibrant cities. Every visit is a seamless blend of comfort, culture, and convenience so you can live, work, and explore your way.
Current locations across the Staycity and Wilde brands include Berlin, Birmingham, Bordeaux, Cambridge, Dresden, Dublin, Edinburgh, Frankfurt, Heidelberg, Leipzig, Lisbon, Liverpool, London, Manchester, Marseille, Paris, Venice and Vienna with many more exciting cities in the pipeline.
Wilde Aparthotels, London, Liverpool Street
Move&MingleMagic:AHitinFebruary,andJune’sSettoShine!
Our February Move & Mingle event was a resounding success with a packed house, buzzing conversations, and fantastic feedback from across the relocation community. From RMCs / DSPs to suppliers and everyone in between, it was clear that this wasn’t just another networking event, it was a place where genuine connections were made and fresh ideas sparked.
Check out our short video interviews with Oliver Dunning, MD, RSS about his feedback from an RMC / DSP partner and Jan Skroud, iNOMEE, sharing why this event hit the mark!
Click to watch the video!
Click to watch the video!
And if you missed out, don’t worry We’re back in June, and it’s already shaping up to be even bigger and better
Move & Mingle brings together companies looking for new suppliers and suppliers eager to connect with businesses in need of their expertise It’s the perfect setting to build new partnerships and explore opportunities for collaboration
EventDetails
Date: Thursday 12 June 2025 th Time: 5:00 PM – 7:30 PM
Location: Ember Locke, Kensington - 202-220, Cromwell Rd, London SW5 0SW
REGISTER HERE: https://www.arp-relocation.com/event/move-and-mingle
Sponsor Highlight
edyn is a pioneering hospitality group that is revolutionising the extended stay sector. edyn was built on the philosophy that travel should be a rich journey of discovery, providing unique experiences that inspire, whether travelling for business or leisure. For more than 20 years, the group has expressed this vision through the development of a unique and diverse portfolio of properties reflecting the evolution of the travel and hospitality industries The group operates an extensive range of properties across the UK and Europe, including its iconic lifestyle brand Locke, and Cove, which offers serviced apartments for the modern traveller. Together, alongside an extensive network of partners around the world, edyn has a created global ecosystem consisting of more than 80,000 sites in 260 locations.
For more information, please visit: www findingedyn com
Gala is making its long-awaited return, and it’s set to be the relocation event of the year.
We’re talking cutting-edge content on AI, sustainability, compliance, training, and future trends not just from relocation professionals, but from end clients themselves. This is where real conversations will happen about what matters most in 2026 and beyond. Throw in unmatched networking opportunities, live music, and a full awards gala, and you’ve got an event that’s not just back it’s back with a bang.
OneAffordablePrice–NoGimmicks,NoEarlyBirdTiers
We’re serious about making this accessible. That’s why your ticket includes everything:
19th November – Welcome Party
Complimentary food & drinks
Live music
Great vibes
20th November – Conference & Gala
Breakfast, lunch & full-day conference entry
Evening awards gala with a three-course dinner, wine & live band
All in, for just:
£150+VAT for ARP Members
£250+VAT for Non-Members
No hidden extras No tiered pricing Just maximum value, minimum fuss
Registration opens 5th June 2025 – and ARP Members get first dibs, so make sure you're a member by then!
SponsorshipPackagestoSuitEveryBudget
Whether you're looking to boost your visibility, align with industry excellence, or simply support a great event we’ve got options that deliver real ROI.
GoldSponsorship-£1,000+VAT
One full delegate place
Presentation slot during the ‘Sponsor Spotlight’ session
Dedicated table/seating area at networking events
Logo on the ARP website, email bulletins, social media, and projected throughout the venue
Logo on the rear of delegate badges
Logo on the rear of Gala dinner menus
Complimentary room upgrade if booked at the conference hotel
SilverSponsorship-£750+VAT
50% off one delegate place
Presentation slot during the ‘Sponsor Spotlight’ session
Dedicated table/seating area at networking events
Logo and copy on the ARP App and event website
Logo on the ARP website, email bulletins, social media, and projected throughout the venue
Logo on the rear of delegate badges
Logo on the rear of Gala dinner menus and in the printed programme
BronzeSponsorship-£500+VAT
25% off one delegate place
Dedicated seating area at networking events
Logo and copy on the ARP App and event website
Logo on the ARP website, email bulletins, social media, and projected throughout the venue
Logo on the rear of delegate badges
Logo on the rear of Gala dinner menus and in the printed programme
Wanttosponsor?
Contact Jo Webb, Chair of the ARP Communications & Events Committee, at events@arp-relocation com for full details
Welcome New Members!
FrasersHospitality
Frasers Hospitality celebrates over 25 years of excellence through its extensive accommodation offerings spanning Asia Pacific, Europe, the Middle East, and Africa Headquartered in Singapore, Frasers Hospitality has expanded its globally diversified portfolio from two properties in Singapore to encompass over 100 properties across more than 20 countries Today, Frasers Hospitality stands as one of the world's largest and fastest-growing investors and operators of serviced apartments, hotels and premium rental apartments, dedicated to providing unparalleled accommodation experiences and solutions in prime locations across the globe As a seasoned hospitality investor and operator, Frasers Hospitality specialises in identifying and optimising hospitality assets to create enduring value for our stakeholders and partners.
Why we joined the ARP
Frasers Hospitality is delighted to partner with ARP, marking a strategic alignment that reinforces both organisations’ shared commitment to excellence in global mobility. This collaboration underscores Frasers Hospitality’s focus on supporting business travellers through every stage of their relocation journey, offering premium long-stay accommodation and a seamless transition experience in the UK and internationally.
“This partnership reflects our unwavering commitment to providing tailored solutions to the global mobility industry for business travellers navigating their relocation journeys in the UK and beyond,” said Alex Gonzalez, Director of Sales at Frasers Hospitality. “We look forward to collaborating with the ARP team, engaging in their dynamic calendar of events, and showcasing how Frasers Hospitality offers hospitality excellence in the long-stay sector, providing support for seamless relocations.”
ChelseaCloisters
Set within two acres of central London’s prime location in the Royal Borough of Kensington and Chelsea, our serviced apartments are perfectly designed to accommodate the needs of today’s traveller.
Our 300 apartments offer the comfort of hotel living with the independence of private quarters. Our selection ranges from different types of studio, to one and two bedroom apartments The apartments can be occupied from 1 night to 6 months or more, giving the corporate or leisure traveller the flexibility of rates in line with length of stay
SantaFeRelocation
Santa Fe Relocation provides comprehensive relocation services With operations around the world, they offer solutions including international moving, immigration support, destination services, and assignment management, focusing on making transitions smooth and stress-free through expert guidance and tailored support
Edited and Compiled By
With thanks to the ARP team:.
ChiefExecutiveOfficer
Tad Zurlinden
ProjectManager
Dom Tidey
OperationsManager
Briony Horwood
MemberServicesCoordinator
Maree Barnes
StrategicConsultantforLegal
Gordon Kerr
ARPChaiman
Adrian Leach
ExecutiveBoardMembers
Louise Crichton
Debbie Ward
Anna Barker
Oliver Beswick
Co-optedtotheARPBoard
Simon Johnston
Mima Hillier
CatrinaKemp Icon Relocation
JoWebb Ariosi Group
BrionyHorwood ARP and EuRA
Communications & Events Committee
JoWebb-Chair Ariosi Group
OliverBeswick Beswick Relocation Services
JeremyChandar Pinewood Relocations
GeraldineCollett Halo Financial
JamesHooper Oceanair International Movers
CatrinaKemp Icon Relocation
KearonMcCarthy Staycity Group
RobSomner Cheval Residences
ChrissieTwigg The Relocation Partnership
DebbieWard Clearview Relocation
AshleyWinston Palmdale Car Finders
