TIVA 2 Updates
There are many smaller changes, improvements, and fixes to come so keep an eye out for the release notes for each new version!
TIVA2 is always growing and changing to better meet our needs. These change ideas come from the need to fit policy requirements, improve processes, create efficiencies, and fix bugs, but mostly the changes in TIVA2 come from ideas and insights provided by the people who use the system every day—you. Small improvements and fixes may occur without much notice, but here is a list of some of the bigger changes made in TIVA2 over the last few months, and some to look forward to in months to come. September 2021 •
A dashboard was added for Paralegals and LBAs to help manage their open appeals and tracking response for the substantiation letter. An Appeal Activity section allows for better recording of appeal process milestones which will in turn feed into the DataMart to provide more comprehensive reports for the Due Process Unit.
December 2021 •
After much discussion and feedback from the field the date/time picker was updated. Time can now be entered manually by typing directly into the hour and minute fields or adjusted using the corresponding arrow buttons. Also, if military time is entered the hour will convert to standard time to comply with the standard format (ex. Military time 14:15 -> 2:15 PM in TIVA2).
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Intakes in TIVA2 can now be copied into a new report. A “Copy Intake” button is present under the Actions section on the left side of the screen. This opens the Copy Intake action window where the AV/ AP information to be brought into the copy can be selected and the narrative information updated.
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A case note type of “APS Telephone Contact” was added to the investigation case notes list.
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A dropdown was added to the “Restricted” checkbox so staff can briefly see why an intake or investigation was restricted.
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For substantiated investigations, the Youth Finding Type has been updated to reflect policy changes for investigations with alleged perpetrators 17 years of age or younger. The two options for youth findings are now “Youth 11 or younger” or “Youth 12 to 17” to specify age ranges of the alleged perpetrator.
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The Vulnerable Adult definitions were updated to reflect the statutory definition change to the Guardianship and Conservatorship RCW.
March 2022 •
Addition of a “Assignment Notes” section to the TIVA2 rotation tool. This 20-character field will display next to the investigators name when assigning a new intake to provide details for assignments such as indicating the investigator is a Self-Neglect or Financial Exploitation Specialist or that the investigator should not receive any 24-hour responses.
Tentatively Coming April 2022 •
Addition of a new tile in investigation which will display the screenings completed by APS investigators. The first addition to this tile will be the “APS Safety Screening” tool which will allow users to answer the screening questions and then display the results and next steps on the page.
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Display investigator assignment history in the investigation as well as the investigation action log.
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Removal of the “AV Deceased/Financial Exploitation” intake screen out code.
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Addition of the AV’s date of birth to the investigation dashboard.
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Adjusting the text display in “High Contrast” mode to improve visibility in the header.
Later in 2022 •
Addition of the APS Risk Screening tool to the new screening tile.
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New Public Online Report (POR) queue design.
