DIGITAL - HEALTH
Niggle: A new app making mental health help more accessible to young people Project Commissioner Kids Helpline Creator Queensland University of Technology (QUT)
Team Research team: Oksana Zelenko, QUT Design Lab Gavin Sade, QUT Creative Industries Faculty John Dalgleish, yourtown KidsHelpline Leanne Hides, University of Queensland
Kids Helpline is Australia’s only free, confidential 24/7 online and phone counselling service for young people aged 5 to 25. While help seeking amongst young people in Australia aged 5-25 years is on the rise, Kids Helpline’s ability to address this demand is limited. Thus, just over half of all contact attempts to Kids Helpline remain unanswered. Driven by these urgent issues, researchers at Queensland University of Technology partnered with Kids Helpline, over 30 young people and 11 counsellors to create Niggle - a new digital wellbeing app that connects young people Australia-wide to trustworthy and reliable mental health information, additional counselling support and self-care resources.
Expert Research Advisors: David Kavanagh, QUT Institute of Health and Biomedical Innovation Angela Cooke-Jackson, California State University USA
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Senior Research Associates: Aleksandra Staneva and Calvin Smith Project Coordinator: Stoyan Stoyanov Design and development team: Jessica Cheers, Lead Designer QUT Design Lab Madhavan Mani, Lead Developer Robyn Maguire, yourtown Content Coordinator
Brisbane Design Awards 2020