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DPV Health 2020–21 Annual Report & Quality Account
Our People & Culture A committed workforce DPV Health has over 650 employees — up 16% from last year. With consistently high employee engagement, we continue to focus on building a culturally responsive and effective workforce with a reputation for excellent care. Tackling COVID-19 together During 2020-21, DPV Health strengthened its position as a leading COVID-19 response organisation in Victoria’s Community Health Sector. We quickly grew our workforce to ensure an agile response to COVID outbreaks, engaging with diverse communities and providing testing and vaccination services. DPV Health was able to ensure the continuity of services and support programs through the utilisation of telehealth, resulting in many of our people working from home. Every day during the multiple lockdown periods, DPV Health leaders and key stakeholders met to discuss government announcements, determine appropriate actions and engage with our people to keep them informed. Employees received a ‘Daily Download’ and ‘Weekly Upload’ update about: > infection prevention practice requirements > COVID-19 developments
In 2020-21 we formed a creative workforce partnership with the Kangan Institute, a Victorian TAFE provider. A Memorandum of Understanding details the partnership, which includes: > access to Kangan courses for DPV Health employee skills development > leadership training for first-time supervisors/managers > Kangan student placements with DPV Health > DPV Health becoming a founding member of the Advisory Committee for the Kangan Institute’s Broadmeadows Centre of Excellence — planned for 2024 > DPV Health use of Kangan facilities for events.
Making a difference The contribution of our volunteers to DPV Health and our clients and community cannot be overstated. Volunteers get involved by:
> mental health support options
> driving buses for social support programs
> regular health and wellbeing tips.
> assisting employees at medical centres
A creative workforce partnership
> collecting, packing or delivering food donations and hampers in our Foodlink program
Investing in our people supports employee engagement. This is one of DPV Health’s strategic priorities.
> meeting and greeting clients > helping clients enjoy activities like chair-based exercise, Tai Chi, or walking groups > supporting our office teams with mail-outs or events.
