Highways A Commendation Letter from Maui Constituent Mr. Abcede, I am writing you today to thank you for correcting a problem and, more importantly, I wanted to thank an Individual, Robin Shishido, for doing an excellent job of communication and follow through on what was quickly becoming a dangerous intersection here on Maui. Back in June 2020, I wrote an email to the County of Maui, only to be referred to the State of Hawaii Office. The intersection was at Makawao Avenue and Haleakala Highway. I received a response from Robin Shishido. The problem was that there was a signal light change at this intersection, and I had witnessed an accident and several near misses, including almost getting hit myself... many times. Robin, to my surprise, kept in touch with me this entire time letting me know that this issue was going to be analyzed and a solution would be found. I am retired from a well known City in California and thought this would go nowhere.Robin shows a dedication to the job and just excellent customer service, not to mention showing concern for this dangerous intersection. I believe Robin has prevented many future accidents and injuries or worse. I believe Robin’s dedication to this project and problem was second to none. I want to thank you, but really thank Robin Shishido for not only going above and beyond, but just caring about this situation. So please…Thank Robin for me and from all of us who live UpCountry here on Maui. Robin is the shining example of what a State worker should be like. I hope You reach out to Robin and acknowledge the great work which I am truly grateful for. The State of Hawaii has an excellent person that was able to get this situation corrected. Mahalo, Ed Silva Makawao
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